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From YouTube: At Your Service - Perseverance
Description
At Your Service is a program hosted by Susan Love and Christy Perdomo from the Student Services department. Each show presents topics of importance to students and their families. This month, Susan talks with Dr. Nicole Better, Pupil Personnel Worker and Shira Levy, School Psychologist with Anne Arundel County Public Schools. Originally aired August 1, 2015.
A
Welcome
to
at
your
service
today
we
will
be
discussing
perseverance.
We
have
two
wonderful
special
experts
that
can
help
us
discuss
what
critical
life
skills
your
children
need
to
gain
in
the
area
of
perseverance.
So
today
I'd
like
to
welcome
Shearer,
Levy
and
Nicole
better.
Thank
you
for
joining
us
today.
Could
you
both
of
you?
Could
you
explain
to
roll
as
a
school
psychologist
in
a
PP
double
W
in
Anne,
Arundel,
County,
Public
Schools,
so.
B
C
A
B
A
We
are
both
know
that
there
are
other
members
on
the
student
service
team.
We
also
have
the
school
nurse
and
we
have
the
school
counselor,
so
parents
can
also
reach
out
if
they
have
questions
and
they'll
point
them
in
the
right
direction.
Right.
Thank
you.
So
today,
we're
here
to
discuss
I,
think
a
critical
life's
goal,
not
just
for
for
students
for
pretty
much
for
everybody.
What
is
perseverance
room.
B
C
C
A
B
What
comes
to
mind
from
me
for,
like
the
elementary
school
students
is,
you
know,
reading
can
be
a
difficult
test.
You
know,
there's
some
some
get
it
quickly
and
some
take
a
little
longer
to
to
get
that
or
their
math
facts,
and
so
perseverance
is
just
working
hard
on
it
every
day,
having
small
tasks
to
do
and
getting
better
everyday
and
knowing
that
success
doesn't
always
come
instantly.
B
Sometimes
it
takes
some
hard
work
in
a
and
a
lot
of
patience
with
yourself
not
to
get
frustrated
and
overwhelmed
with
the
task
and
when
they
transition
to
middle
school.
The
same
thing
you
got
more
teachers,
you
got
more
students,
you
got
more
of
life
and
more
responsibility
going
on
and
a
lot
of
times
they
get
so
frustrated
just
being
overwhelmed
with
all
the
schoolwork
and
all
the
the
social
activities
that
go
along
and
how
to
balance.
B
C
B
Like
a
good
example
and
my
son
was
learning
ride,
his
bike
fall,
fall,
fall,
fall,
fall
and
finally,
he's
soaring.
You
know,
but
if
we
continue
to
hold
on
to
the
back
of
the
bike,
they'll
never
feel
that
success
in
knowing
I'm
going
to
fall,
but
a
Japanese
proverb
says:
follow
seven
times
get
up
eight,
and
so
you
do
have
to
keep
on
getting
up
and
working
at
it.
B
Even
though
you
fall,
you
get
the
bumps
and
bruises
along
the
way
and
you
keep
going
so
it
is
a
part
of
everyday
life
that
we
have
tests.
We
have
things
we
want
to
learn
like
learning,
to
play
an
instrument,
a
sport,
just
personal
goals,
that
we
have
learning
to
cook
a
new
meal
or
new
dish,
and
it
doesn't
turn
out
the
way
you
thought
it
should
taste.
So
it's
it's
everyday
task.
C
C
A
C
So
right
now,
in
terms
of
perseverance,
there's
a
couple
of
really
big
research
areas
that
are
going
on
right
now
that
involve
perseverance.
One
of
those
is
called
grit
and
grit
is
passion
and
perseverance
towards
long-term
goals,
and
that
is
developed
by
researcher
dr.
Angela,
Duckworth
she's
out
of
the
University
of
Pennsylvania,
and
she
studied
gritty,
kids
and
gritty
adults.
C
Spelling
Bee
winners,
high
school
graduates,
military,
that's,
the
most
successful
people
and
she's
found
that
when
you
have
more
grit
which
takes
perseverance,
you
actually
have
higher
grades
higher
happiness
levels,
lower
substance,
abuse
issues,
lower
levels
of
obesity
and
more
likelihood
to
graduate
high
school,
and
then
after
that,
continue
your
education.
While
saving
money
do
so.
A
C
The
research
is
kind
of
showing
right
now
that
grit
could
be
something
that
you're
born
with
that's
a
neat,
but
it
also
can
be
something
that
we
can
teach
so
there's
tons
of
research
now
and
how
we
as
adults
and
parents,
can
teach
our
kids
to
be
grittier
and
part
of
that.
Research
is
on
growth
mindset,
which
is
another
term
that's
used,
and
that's
developed
by
Carol,
Dweck
and
growth
mindset
is
the
mindset
that
our
brains
are
always
changing.
C
They're,
always
capable
of
learning
that
there
are
no
limits
to
what
we
can
achieve
if
we
have
passion
and
perseverance.
So
some
part
of
that
is
in
the
language
that
we
use
when
we
praise
our
children
of
how
we
build
a
growth
mindset
for
them
to
know
that,
even
when
something
is
difficult,
we
can
cope
with
it
and
we
can
persevere
so.
A
For
parents
working
with
their
children
at
home
what
some
of
that?
What
would
some
of
that
language
look
like?
So
if
you
have
a
child
that
is
unable
to
tie
their
show
at
this
point,
and
it's
like
I
can't
tie
my
show
completely
frustrated
because
it
is
a
difficult
process.
I
mean
it's
been
so
long.
So
it's
you
know
for
an
adult.
We
don't
really
think
about
going
back
to
that.
But
what
are
some
things
in
the
or
phrases
that
parents
could
say
that?
C
In
terms
of
some
of
the
language
that
we
can
use,
it's
great
to
use
language
that
focuses
on
effort
and
strategies.
So
in
terms
of
tying
a
shoe,
we
might
want
to
say
something
like
I,
really
like
how
you're
holding
both
of
the
laces
in
your
hands,
how
you're
folding
one
lace
over
the
other
lace
and
that
can
be
translated
to
math,
to
English
to
any
kind
of
two
sports
to
any
subject
area.
But
it's
all
about
praising
the
effort
in
the
process.
Okay,
instead.
C
A
C
A
One
of
the
things
that
I
receive
a
lot
of
information
about
or
I
have
a
lot
of
questions
about
his
praise.
Okay,
people
think
praise
very
differently
and
it
is
always
a
hot
number.
I
think
in
education
on
how
to
praise
or
I
go
to
PTA
meetings,
and
you
know
parents
will
say
you
know
everybody
should
be
praised
and
sometimes
I
think
that
one
size
fits
all.
He
is
really
not
the
way
to
appropriately
praise
children.
What
can
you
would
you
suggest
about
praise
not
only
for
in
the
classroom
but
in
life,
for
students
being.
B
Specific,
you
know
targeting
what
they're
actually
doing
and,
like
you
said,
not
just
your
good
or
you're
good
at
this,
but
actually
what
they're
doing
and
that
will
help
them
to
see.
Okay,
I
can
do
one
task
and
move
on
to
the
next
level
with
doing
the
next
task,
so
I
think
that
we
have
to
teach
our
children
positive,
self-talk
and
I.
Did
it
and
I
I
can
accomplish
this
and
I
will
instead
of
the
I
cants
and
also
model
that
language
for
them.
So.
A
The
big
thing
is
modeling
at
home,
absolutely
and
then
using
a
positive
self-talk,
and
so
when
something
is
difficult
to
say,
you
know
it
I'm
going
to
try
and
try
again
till
I
get
this,
and
so
it's
really
critical,
especially
for
the
younger
students,
because
you
are
forming
and
shaping
the
way.
They
think
and.
C
C
One
word
of
caution,
I
would
say,
is
just
to
stay
away
from
freezing
fixed
traits
like
intelligence.
You
know
if
we
say
you
did
a
great
job
on
your
test
today.
I
knew
that
you
would
do
well
because
you're
so
smart
and
then
one
day
that
that
child
doesn't
feel
very
smart.
They
might
not
think
they
can
do
well
on
a
test,
but
if
you
praise
their
effort
and
the
strategies
that
they
use,
they
can
think
about
that.
The
next
time
they
go
into
any
test.
So.
D
A
A
C
Perseverance
is
a
huge
emphasis
in
all
the
schools
across
the
county
right
now,
and
it's
coming
out
of
the
office
of
equity,
we're
teaching
teachers
how
to
teach
growth
mindset
to
their
students.
So
the
phrase
not
yet
is
kind
of
what
we've
been
talking
about
before
that,
even
if
they
don't
know
math
now
it
just
means
they
don't
know
a
specific
concept
yet
and
I
keep
using
math
as
an
example.
But
you
can
just
rotate
that
for
anything
with.
C
B
C
C
A
D
D
A
Welcome
back
to
at
your
service
we're
having
a
discussion
about
the
critical
life
skill
perseverance.
Thank
you.
Let's
go
back
to
what
we
were
discussing.
Not
yet
is
the
big
mantra
for
the
you
know:
perseverance,
growth
mindset,
but
as
employees
for
in
rundle
county
public
school
you
each
have
your
own
expertise
and
a
different
role
to
play
in
the
area
of
perseverance
as
a
PP
w.
What
is
your
role
in
working
with
students
and
families
around
the
topic
of
perseverance?
A
B
The
two
main
issues
that
we
address
are
probably
attendance
in
certain
students
experiencing
homelessness
with
attendance
when
students
aren't
coming
to
school
generally,
there's
an
underlining
issue,
that's
happening
from
bullying
to
something
mental
mental
health
problem,
and
so
the
student
services
teams
get
together
and
I'm
a
part
of
that
team
that
gets
together
to
discuss
the
student
and
their
needs
and
to
set
goals
for
them
to
transition
back
into
school
because
they
need
to
come
to
school
regularly.
With
students
experiencing
homelessness
there
a
lot
of
barriers.
B
We
help
them
to
get
enrolled
from
not
having
all
the
documentation
to
going
to
get
documentation
from
previous
schools
to
helping
with
the
bus,
transportation,
food
school
supplies
uniforms
making
sure
the
student
has
what
they
need
to
be
successful
in
school,
and
we've
also
done
tutoring
and
mentoring
services
connecting
them
with
the
school
community,
as
well
as
outside
resources
for
them
and
the
families.
So
we
try
to
diss
crees
the
stressors
of
homelessness
and
the
barriers
that
could
impact
their
achievement.
B
So
when
they're
at
school,
we
want
them
to
get
involved
in
extracurricular
activities
and
have
flute
if
they
want
to
or
dance
materials
and
sometimes
their
fees
with
that
that
are
waived.
So
we
try
to
do
those
things
to
help.
Students
persevere
just
to
focus
on
their
studies,
so
they
don't
have
to
worry
about
everything
else.
The
game
on
so.
A
You've
mentioned
the
homeless,
or
we
have
unaccompanied
youth
as
well
that
have
tremendous
stressors
and
perseverance
'as.
You
know
to
persevere
to
come
every
day
under
such
extreme
circumstances.
Let's
say
you
have
a
student
who
is
not
homeless.
What
would
it
what
would
it
look
like
for
parents
when
they
know
that
maybe
the
problem
is
perseverance
and
it's
not
something
else
that
it
could
be
when.
B
The
problem
is
perseverance,
well
that's
connecting
with
the
school
staff
and
that's
when
the
attendance
issues
usually
pop
up.
You
know
I
just
don't
feel
well
and-
and
you
hear
the
excuses
that
I
just
don't
feel
well,
I
don't
like
school
and
they
make
a
lot
of
SKUs
of
even
just
getting
out
the
door
to
persevere
to
get
on
the
bus
or
they
miss
the
bus
and
mom
and
dad
have
gone
off
to
work.
But
that's
when
the
school
team
has
to
put
their
heads
together
and
say
once
they're
here
we
can
push
them.
B
Are
you
can
push
them
in
the
right
direction?
We
can
encourage
them.
We
get
people
involved
in
their
life
and
making
sure
from
teachers
to
the
school
counselor
to
the
ppw.
What's
your
goal
check
in
with
me.
Let
me
know
you're
here.
Let
me
know
if
you
need
anything,
but
you
know
sometimes
I
think
the
difficult
part
is
home
and
the
parents
pushing
them
out
the
door
even
when
they
have
so
many
excuses,
but
not
buying
them.
Saying
right
now
you
have
you
have
to
go
to
school.
B
It's
important
and
you
have
to
make
it
through
this
and
adolescence
is
tough,
in
particular,
for
our
middle
school
and
high
school
students.
They
do
have
a
lot
of
challenges
and
a
lot
of
things
that
they're
responsible
for
and
a
lot
of
social
issues
that
come
up
in
the
school.
But
again
we
have
to
help
them
to
push
through
and
say
it's
it's
not
going
to
you
know
last
forever.
B
C
So
a
lot
of
time
you
know
if
we're
working
with,
let's
say
the
ppw
at
the
school.
We
have
an
attendance
difficulty.
We
meet
as
a
team
and
the
school
psychologist
can
help
rotate
the
team
with
the
family,
with
the
teachers
with
the
administrators
at
the
ppw.
We
could
talk
about
what
are
the
obstacles
and
barriers
like
Nicole
was
talking
about,
that
might
be
impacting
the
student
from
coming
to
school
and
what
is
the
best
outcome
in
terms
of
setting
a
goal
for
that
student
if
they
did
come
to
school?
C
So
sometimes
we
put
plans
into
place
for
those
students.
It
could
be
for
difficulties
ranging
from
attendance
to
impulse
control
to
completing
work
to
following
teacher
directions.
To
persevere
through
any
of
those
tasks
will
come
up
with
a
plan
that
will
have
a
goal
at
the
end
of
it.
For
the
student
to
achieve
okay.
A
So
working
as
a
team
and
really
if
you
have
a
parent,
you
know
at
home
watching
today
or
even
a
child
or
a
student
to
reach
out
to
that
student
service
team,
because
it
seems
to
me
that
the
first
thing
you
have
to
do
is
work
as
a
team
to
discuss
the
situation
on
what
is
happening
but
then
find
the
root
cause
right.
Like
so
talk
to
me
about
some
of
them
may
be
possible,
root
causes
I
know
some
of
them
might
just
be.
A
B
One
that
cut
most
comes
to
mind
for
me,
being
predominantly
in
a
middle
school
is
anxiety.
You
know
anxiety
about
the
change
anxiety
about
classes,
an
oddity
about
too
much
work
anxiety
about
peer
pressure.
So
a
lot
of
that
is
stemmed
from
just
stress
and
anxiety
that
they
haven't
gathered
the
tools
yet
to
deal
with
with
the
transition
to
middle
school,
because.
A
Elementary
middle
score,
so
different,
you
know,
and
they
do
they
go
from
one
teacher
or
like
small
group,
you
next
to
having
how
many
teachers
at
the
middle
school,
six
or
seven
yep
and
being
on
a
team.
So
that
transition,
what
else
from
the
high
school
level
or
the
elementary
level
or
some
things.
And
we
talked
about
a
little
bit
of
anxiety,
which
could
be
part
of
why
they
are
not
persevering.
Put.
C
A
C
The
academic
challenge
and
of
itself
can
be
very
difficult
for
students
to
get
used
to
transitioning
from
middle
school
to
high
school.
You
know,
depending
on
what
kind
of
classes
you
take
the
more
advanced
classes
you
take
you're
going
to
get
even
more
challenging
and
then
juggling
any
kind
of
afterschool
activities.
On
top
of
that,
work
can
be
very
intimidating.
C
B
A
So
what
are
some
things
that
parents
can
do
that
can
set
in
order
to
help
their
child
as
they
transition,
because
you're
right
work
does
get
more
difficult
and
the
demands
are
changing
and
the
structure
of
the
schools
are
changing.
You
know,
going
from
elementary
to
middle
high
school
looks
very
different.
C
A
B
We
have
a
schedule,
and
you
have
a
set
study
time
or
just
time
to
sit
back
and
read
and
relax,
take
the
video
games
in
the
television
away
and
give
those
even
little
time
increments,
that
you
have
a
certain
amount
of
time
to
do
that
after
you've
handled
your
responsibility.
But
if
you
wait
too
long
for
middle
school
they're
overwhelmed,
that's
when
the
anxiety
and
distress
kicks
in,
because
the
work
is
harder,
they've
been
able
to
get
through
elementary,
but
now
there
are
more
demands
on
them
and
more
responsibilities
and
juggling
those
things.
B
It's
really
really
difficult,
and
in
transitioning
to
high
schools
I
would
say
setting
time
limits,
giving
them
small
goals
and
tasks
and
making
sure
you
follow
through
and
check
in
on
them
and
and
say
have
you.
You
know
being
like
accountable,
helping
them
be
accountable.
Have
you
checked
your
work?
Can
I
just
check
your
homework?
Is
it
packed
up?
You
know
those
kinds
of
things
just
reminders
for
them
and.
C
Your
thoughts,
yeah
I,
think
definitely
the
helping
our
kids
develop
self
control
in
terms
of
and
time
management.
So
you
know
using
a
timer
using
gold
shredding
strategies
that
are
great.
When
you
set
a
goal,
you
want
to
make
sure
it's
specific,
that
you
can
measure
it
that
the
student
can
attain
it
that
there's
a
time
period,
that's
associated
with
the
goals
we
want
them
to
be
as
specific
as
possible.
Sometimes
I
see
students
who
come
in
and
say:
oh,
my
mom
is
going
to
give
me
my
ipod
back.
C
A
So
make
it
very
measurable
and
but
also
I,
sometimes
think
that
the
goals
or
things
that
I
hear
people
say
aren't
realistic
right,
because
if
you
haven't
been
doing
your
homework
all
semester,
you're
not
going
to
start
it
and
get
a
hundred
percent
right
away.
It's
almost
like
you
have
to
build
in
those
steps
to
to
bolster
that
particular
child
up,
so
it
becomes
consistent.
A
Let's
talk
about
parenting
is
tough
and
you
know,
as
as
people
in
education,
we
have
a
background
and
we
look
at
student
behavior.
We
look
at
you
know
cognition,
but
for
for
a
parent,
what
are
some
common
mistakes
that
they
might
make
that
really
reinforces
a
student
not
to
become
/?
That
will
not
help
that
student
persevere.
We're
kind
of
you
know
undoes
what
they
really
intended
it
to
do
so.
B
So
let
me
pull
you
back
or
let
me
pull
you
out
of
the
sport,
because
it's
too
hard
for
you,
instead
of
letting
them
fight
through
it
and
say
in
letting
them
feel
some
success
or
accomplish
accomplishing
a
goal
just
with
it
is
physical
I
stuck
with
basketball,
even
though
it
was
hard
and
I
had
to
run
laps
and
all
those
kinds
of
things
so
just
making
them
stick
to
it.
They
commit
to
something
to
say
you
know
it's
tough,
it's
hard,
but
you
have
to
stick
with
it.
B
I'm
not
going
to
move
you
from
teacher
to
teacher
or
activity
to
activity
for
it,
because
it's
hard
for
you
and
I
think
that
helps
to
build
a
resilience.
It
helps
to
build
determination
and
then
they
want
to
learn
more
and
say:
okay,
I
can
do
that.
They
get
the
positive
self
talking
to
get
the
confidence
to
say,
I
accomplish
this
and
you
should
point
it
out
to
them.
You
know
you,
you
started
off
rough
here,
but
look
how
you
finished.
I.
C
Would
definitely
say
two
different
things.
One
is
we
were
talking
about
this
earlier.
You
have
to
be
a
model.
We
need
to
be
a
model
of
perseverance
for
our
children,
so
if
our
children
see
us
struggling
with
perseverance,
whether
it
be
you
know
at
our
jobs
or
if
we're
in
school
ourselves,
they
need
to
see
us
persevere
through
challenges
and
through
setbacks
and
through
failures,
so
that
we
model
that
for
them,
if
we're
not
a
model
for
them
for
perseverance,
it's
going
to
be
very
hard
for
them
to
pick
it
up.
C
The
other
thing,
I
would
say,
is
you
as
parents?
We
want
to
help
our
children
and
it's
hard
to
see
them
struggle,
so
in
terms
of
helping
or
till
children,
and
the
one
mistake
I
see
sometimes
is
that
we
try
to
pick
them
up
when
they're
struggling.
We
may
try
to
do
things
for
them.
We
may
try
to
get
them
out
of
doing
things
that
are
uncomfortable
for
them,
but
the
best
thing
that
we
can
do
as
a
parent
is
support
them
with
that
effort.
C
A
Swooping
in
right
and
when
their
child's
crying
or
upset,
but
you
know
evaluating
the
situation
because
there
are
times
where
parents
are
going
to
have
to
step
in,
but
there
are
times
where
they
can
actually
work
through
that
frustration
and
learn
how
to
cope
with
it
right
and
then
that
small
goal
in
and
looking
at
the
process.
Or
how
could
you
do
things
differently?
And
you
know
just
being
specific
with
that.
A
Praise
is
very
important,
instead
of
just
like
I'm
going
to
take
over
mm-hmm
I'm
going
to
fix
this
for
you,
because
we
know
in
life
that
for
our
for
well-being
and
our
health
and
to
be
successful
in
our
careers
or
whatever
they
are,
we
have
to
learn
how
to
to
do
that.
And
so
those
are
wonderful.
It's
a
wonderful
skill
and
I
think
it's
a
critical
life
skill
quickly
in
about
30
seconds.
So
there
are
any
resources
or
places
to
go
for
parents
if
they're
interested
in
finding
out
more
about
perseverance.
C
If
you,
google,
search
or
internet
dirt,
growth
mindset
or
grit
you'll
find
tons
of
TED
Talks
there
also
a
lot
of
free
apps.
If
you
have
smart
technology,
goal-setting
apps,
timer
apps
that
you
can
use
at
home
with
your
children,
I
would
say
even
for
all
age
ranges.
Sesame
Street
has
videos
and
resources
for
elementary
school-aged
children
as
well.
So
people.
A
E
We
spend
lots
of
time
online.
We
text,
we
comment,
we
share
it's
a
big
part
of
our
lives,
but
communicating
with
someone
online
is
just
like
talking
to
them
in
real
life.
Everyone
appreciates
politeness
and
no
one
likes
it.
When
people
make
fun,
spread
gossip
rumors
or
lies.
The
fact
is,
some
people
do
try
to
hurt
others
online.
It's
called
cyberbullying
and
it's
a
lose-lose
situation.
It
makes
the
person
being
harassed,
feel
bad
and
it
makes
the
bully
look
bad.
E
E
If
you
can
ignore
them,
if
you
can't,
if
it
continues,
save
the
evidence
and
ask
an
adult
for
help
and
don't
be
afraid
to
stand
up
for
yourself
or
to
stand
up
for
someone
else
being
cyber
bullied,
this
behavior
usually
stops
pretty
quickly
when
someone
speaks
up
and
when
you're
communicating
online
remember
to
treat
people
the
way
you'd
like
to
be
treated
know
how
to
handle
yourself
because
being
online
is
part
of
your
life,
so
stop
and
think
before.
You
click.