►
From YouTube: January 2019 At Your Service
Description
Susan Love and Ryan Voegtlin speak with Jennifer Laque and Allison Mathews about homeless students and services for them in AACPS.
A
C
E
My
name
is
Allison
Matthews
and
I'm.
Currently,
a
pupil
personnel
worker
I
have
the
broad
neck
feeder
system,
which
includes
eight
schools
that
I'm
that
I'm
in
charge
of
as
a
pupil
personnel
worker
prior
to
that
I
was
a
school
counselor
and
I
was
also
an
English
teacher
before
I
was
a
school
counselor.
Well.
A
E
Want
to
take
the
lead
on
that
sure,
so
we
do
we're
sort
of
the
bridge
between
the
families
and
the
schoolhouse
we
go
out
and
we
help
students
that
are
experiencing
attendance
issues.
We
go
out
to
the
houses
and
try
to
help
get
the
child
back
in
school
and
see
what's
going
on.
We
also
help
students
that
are
experiencing
homelessness.
We
make
sure
that
they
have
an
easy
entry
into
their
new
school
when
they
transfer
from
another
school.
E
B
C
So,
for
example,
if
someone
were
evicted
from
their
home
and
they
had
nowhere
else
to
go-
maybe
a
friend
or
a
family
member
that
invites
them
in
their
home
so
that
they
have
a
place
to
be
maybe
they're
all
staying
in
one
room,
it's
crowded.
They
can
be
asked
to
leave
at
any
time
without
any
legal
recourse
on
their
own
to
be
able
to
stay,
then
those
are
really
not
stable
situations.
The
mckinney-vento
does
define
that
as
homelessness.
C
We
also
defined
homelessness
as
families
living
in
shelters,
hotels
if
our
families
are
living
in
cars
or
other
situations
that
are
not
quite
adequate,
we
do
enroll
those
students
under
McKinney,
Vento
and
under
homelessness
as
well,
so
students
that
are
enrolled
as
mckinney-vento
have
rights,
and
that
again
is
another
very
important
role
of
the
pupil
personnel
worker
to
share
those
rights
with
the
family.
So
they
understand
the
supports
that
are
available
to
them
and
some
of
those
rights
students
certainly
have
the
right
to
remain
weak,
altschool
of
origin
and
then
geographical
location.
C
C
They
do
have
the
right
to
continue
in
their
school
of
origin
where
they
were
prior
to
being
homeless,
and
so
one
of
the
things
that
we
can
do
when,
with
the
support
of
the
pupil
personnel
worker,
is
to
work
to
provide
that
transportation
for
that
student
to
continue
at
that
school
of
origin,
if
it
is
in
the
best
interest
for
that
student
and
that
oftentimes
is
a
conversation
with
the
family,
sometimes
with
that
student
and
the
school
staff.
But
then
the
student
also
does
have
the
right
to
role
in
their
new
geographical
location.
C
C
B
A
One
of
the
things
you
discussed
was
you
know
the
enrollment
process,
and
so
what
are
certain
rights?
I
know?
You
talked
a
little
bit
about
free
and
reduced,
but
what
about
the
enrollment
rights
when
you
have
a
family
that
is
experiencing
homelessness?
How
does
that
enrollment
piece
work?
That's
different
than
students
that
are
not
held.
Let's
say
that
are
not
experienced
in
homelessness.
A
E
When
I,
when
I
get
a
call
from
one
of
the
enrollment
secretaries,
that
a
family
has
called-
and
they
have
mentioned
that
they
were
evicted
or
that
they
were,
they
are
getting
to
have
new
housing.
I
need
the
family.
I
come
to
the
school,
meet
the
family
and
I
talk
to
them
about
what
their
situation
is.
E
Sometimes
they
come
and
they
don't
have
all
their
paperwork
because
sometimes
they
had
to
flee
quickly
and
they
didn't
get
a
chance
to
pack
everything
up
so
I
helped
them
get
the
paperwork,
that's
needed
or
if
anything,
a
little
bit
more
time.
We
give
them
some
extra
time.
They
get
the
paperwork.
They
also
I
help
them
fill
out
the
registration
paperwork
because
they
don't
have
all
the
documents
that
some
other
families
may
have,
and
we
we
work
to
get
them
in
school
as
quickly
as
possible.
C
We
always
aim
to
have
our
homeless
families
enroll
within
24
hours,
so
facilitating
that
conversation
with
the
ppw
connecting
with
the
school
and
really
trying
to
make
sure
that
student
then
is
in
that
school
seat
within
24
hours
of
us
being
aware
that
the
student
is
enrolled
as
homeless
and
like
Ali
is
saying
that
we
do
if
they
come
without
documents.
That's
okay!
We.
C
E
Because,
sometimes
by
the
time
they
actually
call
the
school,
sometimes
there's
there's
been
days
previous
to
that
that
they've
been
out
of
their
old
school
and
the
families
have
been
trying
to
kind
of
get
things
together
and
figure
out
where
they're
going
to
be
so,
we
don't
want
them
to
miss
any
any
more
school
than
they
have
to.
So
we
get
them
in
right
away,
which
is
really
a
great
thing.
So.
A
You
talked
a
little
bit
about
eviction,
but
for
the
viewing
audience
you
know,
we've
had
incidents
that
have
happened
in
our
County.
Let's
say:
fires
with
that
then
qualify
a
family,
even
if
they
let's
say,
moved
in
with
a
their
brother
or
sister,
but
is
it
just
multiple,
like
they're
exceptions
that
absolutely.
C
If
there's
a
fire,
if
there's
a
natural
disaster,
those
families
all
fall
under
mckinney-vento,
so
we
would
be
enrolling
them
as
homeless
so
that
they
can
then
have
those
afforded
rights
to
them,
and
so
our
enrollment
process,
you
know
identifying
homeless
families
sometimes
can
be
a
challenge.
Sometimes
families
don't
realize
that
they
meet
the
criteria.
C
Bento,
and
so
we
do
try
to
get
that
out
there
in
a
variety
of
ways.
One
of
the
things
we
ask
is
for
all
schools
to
have
the
rights
posted
in
the
front
office's
so
that
they
can
see
what
their
rights
are.
You
know
they
can
read
through
I-I-I
do
qualify
that
and
sometimes
when
a
family
is
going
to
do
an
enrollment
and
our
County
requires
residency
documents,
and
then
we
realize
that
it's
challenging
for
this
family
to
provide
those
residency
documents,
and
that
then
starts
the
register
to
question.
Why?
C
There's
more
conversation
and
then
it
sparks
the
thought
this
family
could
be
experiencing
homelessness
and
may
fall
under
mckinney-vento
and
that's
when
they
would
then
connect
with
their
ppw
or
their
school
counselor
to
reach
out
to
their
ppw
one
of
the
things
on
our
sr1
cards,
and
that
is
an
enrollment
document
that
we
use
at
the
top.
It
does
say
is
this
due
to
loss
of
permanent
housing
and
if
a
family
checks,
yes
at
the
top,
then
the
enrollment
secretary
knows:
let's
look
a
little
bit
further.
Let's
connect
with
the
ppw
Murray,
it's.
E
So
important
to
connect
with
the
ppw,
because
if,
when
we
get
involve,
we
kind
of
take
over
and
ask
the
right
questions
and
help
with
the
enrollment,
if
we're
not
involved
right
away,
this
family
would
have
could
possibly
have
to
explain
their
situation
over
and
over
again
to
different
people
at
the
school
right.
So
getting
the
ppw
involved
streamlines
the
support
and
that
and
the
resources
and.
B
C
Once
you're
enrolled
under
McKinney,
Vento
and
homeless,
you
hold
those
rights
till
the
end
of
the
school
year.
So
if
the
family,
unless
enrolled,
is
homeless
and
August,
and
now
in
December
they've
had
the
great
fortune
of
holding
a
lease
and
now
they're
stabili
housed,
they
do
continue
to
have
the
mckinney-vento
rights
till
the
end
of
the
school
year.
C
So
what
we
do
at
the
end
of
each
school
year,
PP
w's
take
a
look
at
those
students
that
are
identified
as
mckinney-vento
and
they
determine
and
connect
with
each
of
those
families
to
determine
if
they're,
still
meeting
the
criteria
from
McKinney
Vento
for
the
coming
school
year
or
if
now
they
are
housed
and
they're
gonna,
just
be
enrolling
with
the
regular
documents
like
all
all
the
students
do.
So
there
is
that
that
process.
But
to
answer
your
question:
yes,
they
have.
They
have
those
rights
for
that
entire
school
year
and
they.
D
E
D
A
C
Now
we
have
886
families
enrolled
under
McKinney
Vento
of
those
families.
We've
probably
had
111
families
in
and
out
of
hotels
here,
so
I'm
finding,
affordable
housing
is
really
challenging
and
sometimes
our
families
that
what
they
can
do,
the
best
they
can
do
for
their
children,
then,
is
to
stay
in
hotels,
and
so
we
have
families
that
are
coming
in
and
out
of
hotels
and
then
we've
had
I
believe
we're
it
about.
Let's
see
59
59
families
that
have
been
in
it
in
and
out
of
shelter.
C
We
have
two
shelters
in
Anne,
Arundel
County,
that
house
our
families,
Sarah's
house
and
lighthouse
shelter,
so
our
families
are
in
and
out
of
those
shelters
as
well.
Last
year
in
Anne
Arundel
County
we
had
twelve
hundred
and
sixty
families
enrolled
as
homeless
and
about
I
think
it
was
about
a
thousand
of
those
families
were
in
those
doubled
up
or
those
shared
housing
situation.
C
So
oftentimes
large
majority
of
our
families
are
in
those
shared
housing
situations,
but
we
do
have
families,
certainly
in
hotels
and
and
in
shelters,
and
we
do
try
to
work
very
closely
with
the
shelters
here
in
Sara's
house.
It's
Sara's
house
and
light
house.
We
have
good
relationships
with
the
shelter.
Would.
C
F
When
a
school
bus
stops
to
load
students
as
a
driver,
this
is
what
you
will
see
at
150
feet.
The
bus
will
activate
hazard
lights
at
a
hundred
feet.
The
bus
driver
will
activate
the
amber
lights.
They
will
start
slowing
down
at
ten
feet
before
the
bus
stops.
They
will
turn
on
the
red
bus
lights,
their
stop
sign
will
come
out
and
students
will
begin
to
load
once
all
students
are
on
board
safely.
The
bus
driver
will
turn
off
red
lights
and
move
forward
at
this
time.
It
is
safe
for
the
motorist
to
resume
movement.
B
C
The
ppw
may
identify
that
there's
a
student
in
need,
because
certainly
these
students
are
transient
and
we
want
to
make
sure
that
they're
being
able
to
be
as
successful
as
they
can
and
this
program
can
provide
that
to
them.
So
the
counselor,
the
ppw,
may
identify
a
student
and
then
there
may
be
a
teacher
that
says
yes,
I
want
to
provide
that
support
to
the
student,
and
so
we
can
pay
for
that
teacher
to
provide
that
direct
support
to
them
as
well
as
we
have
an
option
of
transporting
that
student
from
that
academic
support
scenario.
C
So
from
the
school
after
school
hours,
and
so
we
tap
into
those
funds
as
well.
We
do
have
funds
available
to
provide
money
for
field
trips,
for
our
students
to
participate
fully
and
that
we
have
funds
available
to
provide
for
the
parent
to
attend
a
conference
of
their
students,
so
that
again
they
can
be
a
full
participant
in
the
child's
education.
We
do
have
a
pot
of
discretionary
funds
that
we
can
use
them
to
purchase
certain
things,
maybe
dress
clothing,
we've
purchased
for
quite
a
few
students.
C
C
Equity,
and
so
we
we
tell
our
ppw
s
and
those
folks
that
are
in
the
schools,
if
there's
something
that
a
student
experiencing
homelessness
needs
reach
out
to
us,
let's
see
what
we
can
do,
let's
look
at
the
funds
that
we
have
available
and
let's
see
if
we
can
make
it
happen,
and
we
always
try
to
to
meet
that
need.
That's.
A
E
You
wanna
speak
to
that
sure,
so
we
have
a
program
called
the
power
of
one
mentoring
program
and
we
we
have
this
program
for
juniors
and
seniors
that
are
in
that
category
considered
on
a
company
youth,
so
that
means
they're
living
with
someone
other
than
a
parental
guardian.
Our
program
exists
to
try
to
help
them
meet
up,
meet
up
with
some
secondary
post-secondary
goals,
career
career
paths
or
possibly,
college
and
post-secondary
education.
E
So
we
match
students
up
with
a
one-on-one
mentor
and
the
mentors
are
people
that
are
counselors
or
pupil
personnel,
workers
or
social
workers
in
our
school
system.
They
are,
they
meet
one-on-one
with
their
mentee
and
they
work
through
lots
of
work,
lots
of
different
modules
about
how
to
become
ready
for
college.
What
to
do
to
prepare
for
college
most.
E
C
Really
important
information
for
these
kids
to
know
and-
and
they
may
not
know
that,
and
so
we're
really
trying
to
get
that
information
out
there
because
they
do
well.
They
will
then
have
that
opportunity
to
seek
that
post-secondary
option,
and
so
our
program
is
really
about
building
those
relationships
and
we're
using
our
ACPs
employees
to
do
that
with
the
support
of
our
grant,
funds
were
able
to
put
this
program
in
place
and
we
have
seen
really
excellent
results.
C
Last
year
we
had
18
students
in
the
program
and
11
of
them
had
improved
attendance
as
well
as
we
had
a
large
chunk
of
them
with
improved
academics.
So
we're
pretty
proud
of
the
program
and
we're
still
definitely
a
work
in
progress.
But
we've
seen
some
really
great
results.
Yeah
and
it's
probably
the
one
thing
that
Ali
and
I
love
doing
the
most
I
can
tell
I.
A
C
In
year
3
it
was
a
pilot.
Our
first
year
was
just
a
pilot
program
and
then
I
came
on
board
last
year
with
Ally,
where
we
expanded
it
to
more
schools
and
now
we're
in
our
third
year.
We
are
at
about
18
working
mentor-mentee
of
relationships
now,
and
certainly
each
one
of
them
are
very
unique
in
how
they're
working
together
but
yep.
So
they
do
some
college
exploration.
Some
some
of
the
students
may
not
be
interested
in
that
post-secondary
college.
So.
A
C
F
C
B
C
Would
definitely
definitely
say
so,
I
think
being
able
to
develop
that
one-on-one
relationship
and
really
getting
to
know
their
student
has
has
been
beneficial
and
powerful
and
being
able
to
direct
a
student
who
doesn't
have
that
parental.
You
know
Guardian
to
kind
of
be
that
guide
and
here
now
they're
able
to
be
that
person
for
them
and
that
that's
a
pretty
powerful
relationship
to
have
and
and
knowing
that
they
can
count
on
that
person.
You
know
that
they're
going
to
show
up
for
that
person
and
I
think
I.
Think
that
says.
E
E
F
E
College
there,
and
when
the
kids,
both
years
that
we've
done
this
now,
the
kids
have
been
a
little
nervous
about
going
into
that
big,
huge
auditorium
and
walking
up
to
all
these
different
college
reps.
But
when
we
do
the
evaluation
at
the
end,
the
most
powerful
thing
they
say
is
that
having
that
mentor
with
them
to
approach
the
table
and
shake
a
hand
and
ask
the
right
questions,
they
felt
so
much
more
confident
going
through
that
college.
Fair,
so
I
thought
that
was
a
really
great
thing.
It's.
E
A
Struggles
but
having
somebody,
even
if
you
haven't
been
priorly,
exposed
to
a
college
fair
where
there's
a
hundred
colleges,
you
know
it
can
be
pretty
intimidating.
You
know
so
I
think
that
is
that
that
connection
is
really
is
vital
for
our
students
and
just
to
help
support
them
to
that
post-secondary
options
right
and
then
someone.
A
C
B
C
We're
very
fortunate
to
work
I'm
with
Justin
Pilar,
who
is
the
homeless
coordinator
for
the
department
of
social
services
for
Anne,
Arundel
County,
and
so
he
is
an
excellent
resource
for
myself,
as
well
as
the
pp
w's
in
the
field
and
most
recently
he
did
come
to
our
department
meeting
to
talk
with
the
pp
w's
about
homeland
homelessness
here
in
Anne,
Arundel
County,
but
also
the
new
coordinated
entry
process,
and
that
is
how
does
a
family
that
seeking
shelter
how
to?
How
do
they
get
that
shelter?
C
And
so
he
was
able
to
share
with
us
the
new
process
for
families
to
do
that
and
basically,
what
it
is
is
our
families
can
call
any
of
our
shelters,
Sarah's
house,
lighthouse,
Department
of
Social
Services
and
our
warm
line,
and
they
could
say
I'm
seeking
shelter,
I
need
support
and
they
are
put
on
the
shelter
list
and
and
Justin
was
able
to
really
talk
with
our
PP
w's
about
that
process.
So
now
they
have
that
information.
So
when
the
family
says
to
them
I'm
seeking
shelter,
our
ppw
s
are
knowledgeable
about
that
process.
They.
A
E
C
It
is,
it
is
yes,
and
he
was
also
was
able
to
talk
about
rapid
rehousing,
so
sometimes
our
families
that
are
experiencing
homelessness,
they
just
need
a
little
bit
of
support
they
might
they
may
have
the
finances
to
get
themselves
in
a
home.
They
just
may
not
be
able
to
put
down
that
security
deposit.
So
there
are
some
other
programs
out
there
where
they
can
be
connected
with
housing,
and
so
Justin
was
able
to
give
us
the
rapid
rehousing
program
contacts
names.
C
C
Have
a
close
relationship
with
the
partnership
for
children,
youth
and
families.
They
do
have
a
shelter
diversion
program
and
a
prevention
program
run
through
the
United
Way,
and
so
that
is
specific
to
our
mead
area
or
North,
Carroll
County
area
and
some
of
our
Arundel
area.
So
that
program
they
can
provide
security
deposits
for
families
to
stay
housed
or
if
there
is,
you
know
one
there,
one
bill
away
from
being
evicted,
maybe.
C
A
So
you
have
about
another
minute,
okay,
and
is
there
anything
that
you
would
like
when
we
think
about
the
viewing
audience
anything
that
you
need?
Because
there
are
people
out
there
that
are
always
willing
to
help
how
you
can
help
students
and
families
in
Anne,
Arundel,
County,
experiencing
homeless
or
or.
C
A
C
Then
they
can
reach
out
and
connect
with
them.
We,
when
we
talk
about
what
we
might
need
for
our
students,
we
are
fortunate
to
work
with
our
21st
century
education,
nonprofit
foundation
and
through
21st
century.
We
do
have
a
pot
of
funds
where
people
can
donate
to
that
nonprofit
for
students
and
families
experiencing
homelessness.
So
you
can
access
that
on
our
a
ACPs
website
go
to
the
21st
century
foundation,
click
on
experience,
students
and
families
experiencing
homelessness,
and
we
will
take
any
donation.
They.
B
D
One
learning
bloc
that
is
devoted
to
movement
and
healthy
minds
and
bodies
supports
a
cooperative
classroom
and
a
feeling
of
connectedness
in
move-move-move,
healthy
minds
and
bodies,
activities,
support
oral
language
development
and
prepare
the
brain
for
new
information.
The
use
of
repetition
and
movement
offers
an
opportunity
to
review
content
across
various
learning
blocks.
The
positive
effects
of
physical
activity
on
the
young
brain
provides
a
focus
and
a
readiness
to
learn,
ready.