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A
It
turns
out
that
in
asking
to
go
in
person
for
this
meeting,
it
turns
out
that
we
are
precursors
for
everybody
having
to
do
this,
because
the
term
working
group
is
no
longer
explained.
It
turns
out
that
working
group
has
the
same
transparency
requirements.
That
committee
has
so
it
all.
It
was
all
for
now
so
from
now
on,
we're
going
to
be
leading,
probably
in
a
hybrid
mode
like
this
I
I
had
a
meeting.
A
I
I
went
to
the
the
legislative
committee
meeting
yesterday
yesterday,
yeah
yesterday,
wow
yesterday,
yeah
and
I
think
they're
going
to
be
at
the
New
silver
diamond.
Well,.
C
D
C
A
Would
be
fine
we're
outside?
We
could
do
that.
Okay
is
Paul
on
board.
Yet,
okay,
all
right.
Let's,
let's
go
ahead
and
start
I
had
intended
to
start
with
Paul
as
a
matter
of
fact
to.
B
E
E
Well
good
afternoon,
yes,
I
appreciate
you.
Let
me
come
talk
to
you
again.
I
do
have
a
presentation.
It
is
the
same
presentation.
I
gave
to
internal
technical
working
group
yesterday.
There
is
a
lot
of
information.
It
took
me
approximately
an
hour
to
get
through
the
presentation
yesterday,
because
there
is
so
much
information
in
it.
I
will
move
through
this
very
quickly.
I
will
have
this
available
for
you
to
look
at
a
more
detail.
I
just
have
not
been
able
to
because
of
the
holidays.
E
Because
of
the
timing
of
the
meetings
that
we've
had
recently
I
was
not
able
to
cut
this
down
and
focus
it
for
this
group,
but
I,
don't
think
it'll
hurt
for
you
to
have
all
the
information
as
I
said,
I
will
go
through
this
very
quickly
and
then
we
can
take
some
time
to
speak
about
your
concerns
and,
if
there's
anything
that
we
need
to
include.
E
You,
okay,
this
is
an
update
on
the
Aaron's
Transit
strategic
plan.
This
was
a
update
for
the
technical
working
group.
What
we
can
talk
about
today
is
the
gap
analysis
we
have
at
this
point
gone
through
our
current
conditions.
We've
had
a
public
Outreach
period
and
we've
taking
the
current
conditions
and
the
public
Outreach.
We
have
a
gap,
analysis
that
starts
to
identify
the
places
in
the
county
and
the
things
we
need
to
do
to
the
system
to
provide
the
proper
kind
of
service
to
Arlington
County.
E
This
is
our
Transit
Bureau
of
vision
and
Mission.
This
is
very
high
level
how
we
look
at
Service
in
the
county
and
how
we
view
the
work
we
do.
E
This
is
the
schedule
for
the
rest
of
the
the
rest
of
the
project
moving
forward.
We
had
the
internal
technical
committee
yesterday
today,
I'm
speaking
with
you,
and
you
can
see
the
various
other
groups
that
we
are
going
to
be
talking
to
one
thing
about
this
presentation
as
we
go
to
meet
with
our
leadership
and
transportation,
the
County
Administrator
and
the
board
members.
This
is
to
get
feedback
from
them
regarding
how
they
would
like
us
to
move
forward.
E
The
next
step
in
the
process
is
going
to
be
making
service
recommendations,
so
the
Gap
analysis
is
going
to
kind
of
outline
where
we
view
the
gaps
and
what
we
need
to
address
and
then,
if
there
are
things
that
we've
missed
in
that
Gap
analysis,
we
want
to
capture
that
now,
so
that
when
we
move
into
the
service
recommendations
that
we
are
addressing,
everything
that
is
a
concern
to
people
so
again,
the
reason
we're
coming
here
is
to
get
your
input
and
make
sure
that
we're
we're
touching
on
everything
we
need
to
touch
to
them.
E
This
summary
of
the
public
engagement
there
was
an
online
feedback
forum
and
seven
pop-up
events
that
we
had
in
particular
this
the
event
at
Dinwiddie
and
Columbia
Pike
in
the
Arlington
Mills
Community
Center,
was
extremely
successful.
I
was
at
I
think
five
of
these
overall
I
thought
it
was
one
of
the
better
outreaches
that
I've
been
involved
with
and
I've
been
working
in
transit
since
about
2006
and
I,
really
think
it
was
a
successful
Outreach.
E
One
of
the
things
that
we
talk
about
with
our
public
Outreach
is
we
wanted
to
get
responses
regarding
the
goals
that
we
have
for
the
system
and
you
can
see
the
response
to
the
goals.
Our
goal
on
deploying
infrastructure
equitably
and
creating
a
resident
community,
Through
environmental,
environmentally
sustainable
Transportation,
where
it
was
very,
very
high.
D
B
E
Familiar
with
how
to
how
to
improve
the
improve
the
screen,
but
hopefully
this
this
will
be
sufficient.
E
As
I
said,
the
Equitable
equity
and
environmental
sustainability
were
the
highest
and
most
important
to
the
community.
I
believe
what
I
understand
and.
E
So
okay
you'll
see
that
for
all
our
goals
there
was
pretty
good
agreement,
one
one
two
and
four:
the
kind
of
safety
and
quality
and
performance.
One
thing
is
highly
agreed
upon,
but
still
was
way
over
50
percent
I.
Think
all
of
the
goals
that
we
presented
were
over
75
percent
agree
or
strongly
agree.
So
it
does
appear
that
we
did
hit
the
mark
on
that.
A
Yeah
I
think
we
feel
the
same
way.
The
goals
look
very
good
to
me
anyway,
from
a
from
a
older
adult
standpoint,.
E
Okay,
so
in
the
online
survey
and
at
the
at
the
online
excuse
me
in
the
in
person,
events
that
we
had
there
was
a
board
that
gave
you
options
for
things
that
are
most
important
to
you,
and
essentially
it
was
choose
three
of
these
and
you
can
see
the
response
rates
to
the
side,
and
these
are
listed
in
order
by
the
total
of
what
we
received.
E
E
E
The
in-person
I
think
people
you're
catching
people
who
do
actually
use
the
bus
I
think
also
people
from
the
elderly
population
also
had
this
as
one
of
the
more
important
things,
but
I
thought
that
was
interesting,
that
that
was
a
big
disparity
in
response
rate.
For
that
the
other
fairly
large
disparity
was
the
coverage
or
buses
and
trades
that
come
close
to
where
I
live.
E
When
we
were
out
in
the
field
people,
we
were
engaging
with
people
at
bus
stops
using
the
bus
had
Transit
stations,
so
they
are
able
to
access
the
bus,
whereas
people
online
May
be
wanting
to
use
the
bus.
It
just
does
not
come
close
to
where
they
are.
So.
Those
were
two
interesting
things
that
I
noticed
from
the
response
rates
here.
E
E
A
Let
me
interrupt.
We
have
a
couple
of
people
here
who
haven't
seen
the
original
briefing
and
I
guess
I,
guess
I.
We
should
make
it
clear
that
this
strategy
that
you're
working
on
has
to
do
mainly
with
art
buses.
It
doesn't
include
the
the
rail
systems
as
I
understand
it.
It's
mostly
art
and
it
doesn't
include
Metro
Bus.
A
E
That
is
it
it's
a.
It
doesn't
focus
on
that
we're
talking
about.
It
is
Art
service,
but
we
have
to
make
considerations
for
a
womanibus
and
the
rail
and
all
the
other
Transportation
modes
that
we
have
in
the
county.
E
So
while
what
we're
doing
is
making
recommendations
for
for
the
art
service,
but
we
are
very
aware
of
what
Metro
bus
is
doing
with
their
bus,
Network
redesign
they're,
developing
a
framework
of
for
regional
transportation
system.
What
we're
trying
to
do
is
figure
out
how
we
can
deploy
The
Yard
Service
to
support
that
regional
transportation
system
provide
access
for
our
residents
of
Arlington
County
and
then
supplement
that
Regional
system
in
the
county
as
needed.
E
So
if
you
think
about
the
regional
system
and
I
I
see
a
few
questions
but
as
you
think
about
the
regional
system,
we
are
very
aware
of
that.
We
are
not
making
specific
recommendations
on
either
rail
or
the
butts
Network
in
this
study,
but
we
are
involved
with
Ramada
making
recommendations
to
their
bus,
Network
redesigned
and
any
Services
in
addition
to
Art.
So
it's
interconnected.
But
yes,
we
are
focusing
on
Art
service
and
then
there
were
a
couple
questions
I
saw.
F
Yeah
I'm
just
curious
about
it,
yeah
well,
there's.
Actually
the
highest
is
the
that
they
come
frequently
that
you
haven't,
but
also
one
of
them
is
that
there's
a
safe
and
wellness
and
secure
service
level
at
17.
But
yeah
do
you.
Does
that
mean
that
I
mean
I?
Would
look
at
that
and
say
that
to
those
people,
that's
there's
only
17,
that's
only
at
17,
because
most
of
the
places
are
safe
and
well
lit.
E
It's
still,
even
though
it's
only
17,
it
is
one
of
the
higher
indicated
on
the
list.
E
I
think
there
are
a
lot
of
places
that
are
safe
and
well
lit,
but
there
are
some
places,
particularly
in
the
more
Suburban
areas
that
maybe
don't
have
the
same
type
of
M
structure,
particularly
in
older
Suburban
areas.
Don't
have
the
same
type
of
infrastructure,
don't
have
good
lighting
because
of
trees
and
maybe
a
lack
of
Street
lighting.
So
it's.
E
E
F
I'm
sorry,
the
difference
between
the
in
person
and
online
response
to
that
and
I'm
always
positive
it
if
I
have
a
bias,
and
it
seems
to
me
that
if
and
in
person
you're
frequently
influenced
by
the
guy
who
sits
next
to
you
or
somebody
else,
and
so
you
may
vote
the
way
they
did
or
you
may
vote
against
them.
If
you
don't
like
it.
F
It's
a
curious,
well
difference.
A
Well,
in
real
time,
arrival
information
also
ranks
pretty
highly.
Doesn't
it
it
is
that
an
indication
that
you
might
consider
putting
in
more
alert
information
on
the
system.
E
Let
me
keep
moving
and
and
we'll
we'll
we'll
definitely
come
back
to
that.
The
second
question
that
we
had
was:
what
is
your
biggest
challenge
when
you
use
Transit
today
and
again,
frequency
was
at
the
top
of
this
list
that
didn't
come
as
much
of
a
surprise.
That
is
typically
one
of
the
most
important
things
to
people.
Also,
bus
and
trades
do
not
come
at
the
time.
E
I
need
to
travel
again,
you'll
see
a
disparity
here
between
the
in-person
and
online
and
remind
speaking
to
people
in
the
field,
if
you're
a
shift
worker
and
you
go
into
work
from
like
four
o'clock
in
the
evening
to
midnight
and
the
bus
isn't
running
after
midnight
when
you
get
off,
then
you're
not
able
to
make
that
trip,
and
you
need
to
find
a
different
way
to
travel
so
again,
I
think
that
that
talks
about
people
who
actually
use
the
system-
and
maybe
people
who
would
like
to
use
the
system
or
have
different
needs-
and
it's
just
it's
just
something-
that's
interesting
to
see
that
difference
in
the
online
and
in
person
you
know,
I
have
other
options.
E
Here's
the
coverage
again
transferring
and
feeling
safe,
which
was
something
that
was
important
on
the
last
side,
but
not
as
important
on
this
side.
For
whatever
reason,
and
then
here
and
this
is
it
it's
going
to
come
back
to
the
real
time.
But
it
also
goes
into
other
things
that
we're
going
to
talk
about.
I,
don't
have
enough
information
to
make
my
trips
using
Transit,
and
this
is
something
I
heard
in
the
field
quite
a
bit.
So
we
will
talk
about
that
a
little
bit.
E
So
with
that
information
and
a
lot
of
other
analysis
that
we
did,
there
is
a
large
appendix
associated
with
this.
E
E
I
don't
want
to
go
through
the
slides
in
too
much
detail,
but
I'm
going
to
get
through
this
quickly,
because
there
is
about
15,
slides,
I,
I
think
with
just
the
system-wide
gaps,
so
frequency.
Obviously,
one
of
the
first
things
that
we
heard
and
we
noticed
in
the
public
Outreach
that
seems
to
be
what
is
important
to
people
having
buses
that
are
frequent,
where
you
maybe
don't
even
have
to
rely
on
a
schedule
as
much.
E
If
you
have
enough
frequency,
if
a
bus
comes
five,
every
five
or
ten
minutes
it
and
you
miss
a
bus
by
a
few
minutes,
you
don't
have
that
long
await.
If
you
have
a
half
hour
or
an
hour
and
you
miss
a
bus
by
a
few
minutes
that
severely
delays
your
trip
and
can
be,
you
know,
actually
make
it.
So
you
don't
have
the
opportunity
to
take
that
trip
using
public
transit
increase
span
of
service
on
targeted
routes.
E
One
of
the
things
we
heard
some
of
the
open-ended
questions
and
talking
to
people
was
that
you
know
weekdays
weekday,
middays
evenings
and
weekends
there.
There
is
a
desire
for
more
service
during
those
off-peak
times.
This
is
also
something
that
we
are
seeing:
industry-wide,
where
the
ridership
on
weekdays,
middays,
the
off-peak
times
and
weekends,
has
been
fairly
resilient
and
with
the
way
that
people
are
working
now
with
the
amount
of
teleworking
and
things
like
that,
the
actual
Peak
commute
is
not
as
important.
E
Improved
reliability,
the
reliability
of
the
bus
is
important
because
if
you
are
trying
to
plan
a
trip,
you
need
to
know
that
the
bus
is
going
to
be
there.
It's
going
to
be
on
time,
and
it's
going
to
get
you
to
where
you
need
to
go
on
time.
If
you
have
a
private
vehicle
and
someone
put
traffic
codes
in
the
back
of
your
driveway
and
say
you
can't
can't
leave
as
you're
walking
out
the
door
for
work.
E
A
How
does
the
85
number
compare
with
other
Transportation
Systems,
let's
say
Dash
or
whatever
is.
E
E
Is
pretty
good?
Our
our
Target
is
95,
but
a
lot
of
system
I
think
Ramada
hovers
around
75
percent
somewhere
in
that
range,
bigger
systems
usually
have
a
lower
on-time
performance,
depending
on
also
the
variability
of
traffic
in
a
city
it
can
also.
You
know
there
can
be
a
lot
more
variability
than
you
would
find
in
some
other
places.
E
So
85
percent
is
good.
Our
Target
is
95,
which
you
know
is
I
I
would
say,
is
almost
aspirational,
but
I
don't
think
that
there
is
a
need
to
change
that.
That
is
what
we
want
to
shoot.
For
I
mean
we
want
to
shoot
for
a
hundred
percent,
but
in
general
again
it
you
know,
85
percent.
If
eight
two
out
of
every
10
days
that
you're
trying
to
go
to
work,
you
were
delayed
because
the
bus
didn't
show
up.
E
D
E
Yes,
there's
a
difference
between
us.
That
would
be
a
missed
trip.
E
E
That
is
also
a
thing
and
one
of
the
other
things
that
comes
into
on-time
performance.
The
bus
can't
be
early,
it's
probably
better
to
be
a
few
minutes
late
than
the
bus
being
a
few
minutes
early
because
you
get
out
there
and
you
so
that
is
like
really
bad.
That's
that's
one
of
the
worst,
but
again.
E
D
F
D
E
Do
we
have
we
use
fairbox
data
primarily
for
our
data,
any
so
every
time
someone
Taps
a
card
or
if
it's
a
free
ride,
the
operator
pushes
a
key,
and
that
tells
us
anybody
is
getting
on
the
bus
for
every
trip.
We
also
have
automatic
passenger
counters
on
the
bus
that
count
by
time
a
day.
It's
a
little
more
hard
to
extract
that
information.
E
It's
not
quite
as
accurate
as
the
fare
box
information,
but
using
the
combination
of
the
two
we
were
able
to
make
good
estimations
for
when
people
are
riding
where
they're
riding
what
bus
stops
have
the
most
ridership.
We
use
that
in
particular
for
bus
stop
improvements.
If
we
find
a
bus
stop
that
has
a
certain
amount
of
ridership,
it
would
be
warranted
for
having
a
shelter
and
things
like
that.
E
So
yeah,
we,
we
are
using
a
lot
of
data
and
you
will
see
some
of
that
in
the
appendix
when
you,
if
you
look
at
this
later
on
next
Gap,
create
a
more
efficient
Transit
Network
root
design-
and
this
is
you
know,
basically
what
we
are
doing
with
the
strategic
plan.
Overall,
we're
identifying
gaps
where
we
can
better
make
match.
The
customer
need
need
we're.
E
Looking
at
population
work,
growth,
we're
looking
at
employment
growth,
we're
looking
at
travel
patterns,
we're
looking
at
how
the
art
system
interacts
with
other
modes
of
transportation,
so
that
is
this
is
very
key.
It
also
gets
into
cost
Effectiveness
and
our
Fair
box
recovery
and
passengers
per
Revenue
hour,
obviously
with
new
travel
patterns
after
after
the
pandemic.
E
Our
performance
measures
of
we
have
not
been
meeting
our
performance
measures
and
one
of
the
things
that
we
need
to
do
is
we
need
to
reevaluate
our
performance
measures
to
determine
if
they
are
correct
for
what
we
are
doing
now
so
overall.
Designing
the
system
for
the
needs
of
the
travel
needs
of
the
residents
of
Arlington
County
today
is
what
we're
focused
on.
E
Better
accuracy
and
access
to
real-time
information,
we
recently
changed
over
from
one
real-time
system
to
another
real-time
system
and
there
has
been
some
bugs
in
the
system
in
way
the
way
it's
operated.
E
Unfortunately,
it's
there's
there's
always
a
little
bit
of
growing
pains
when
you
change
a
system
like
this,
but
this
is
something
that
the
way
people
interact
with
Transit.
Nowadays,
you
don't
necessarily
want
to
look
at
a
schedule.
You
may
look
at
a
schedule
to
plan
your
trip,
but
you
don't
look
at
the
schedule
to
know
when
to
go
out
and
get
your
bus.
You
may
want
to
stand
in
the
lobby.
E
E
Yeah
another
thing
that
we
heard
is
that
you
often
see
just
the
printed
schedules
at
bus
stops.
People
would
like
to
see
more
real-time
passenger
information
at
the
bus
stop
when
I
was
at
in
the
field
during
the
public
Outreach.
There
were
a
lot
of
people
that
brought
this
up,
and
while
we
have
real
time
at
you
know
major
Transit
centers.
This
was
even
talking
about
just
that.
Regular
bus
stops
because
you
know
having
that
information,
we
want
the
the
system
to
be
reliable.
E
Things
happen,
the
bus
can
be
late.
Having
the
information
to
know
what's
going
on
is
extremely
important
to
people,
so
that
was
one
of
the
things
that
really
came
out
of.
This
is
the
way
people
are
interacting
with
the
bus,
the
prolification
of
mobile
devices
and
the
fact
that
people
want
to
know
when
the
is
actually
going
to
be
there
not
look
at
a
paper
schedule
and
assume
that
it's
going
to
be
there
on
time
is
what
we
understood.
E
So
Improvement
of
the
our
real-time
data
and
accuracy
is
something
that
was
really
came
out,
particularly
in
the
public
Outreach
in
the
field,
improve
the
writer
experience
on
board
and
at
waiting
areas
again.
This
goes
back
to
the
Improvement
at
bus
stops
to
have
a
comfortable
well-led
area,
also
accessible
having
the
proper
pedestrian
connections.
E
E
E
If
there's
things
that
we
can
do
to
help
people,
then
occasionally
we
have
to
call
the
police,
but
that
is
you
know,
taking
care
of
the
symptom,
not
limiting
the
underlying
problem,
it's
very
difficult
for
us
because
we're
a
Transit
Agency,
not
a
health
and
services
agency,
but
it's
something
that
needs
to
be
understood
because
it
also
affects
the
comfortability
and
and
potentially
the
feelings
of
safety
at
a
bus.
Stop.
E
If
you
have
people
that
are
there,
you
know
taking
up
a
residence
in
a
shelter
in
the
sanitary
implications
of
that
accessibility
for
older
adults
and
persons
with
Mobility
challenges,
more
services
for
over
older
adults,
and
that
came
a
lot
from
talking
to
this
group
right
here
in
the
larger
group,
I
Heard,
very
specifically,
patients
with
or
bus
drivers
to
have
patience
for
people
that
are
older
adults.
E
And
you
know
some
of
this
is
customer
service.
Some
of
this
is
Improvement
of
the
service
of
the
system,
capital
and
Service.
So
again,
something
that
we
heard
that
we
we
expect
to
look
for
ways
to
improve,
and
obviously
safety
is
a
part
of
this.
But
safety
is
something
that
you,
you
can't
put
out
a
service.
If
we
can't
guarantee
safety
on
the
bus,
then
we
shouldn't
be
providing
that
service
and
address
underserved
or
low
income
and
minority
groups.
E
This
gives
back
to
the
online
survey
and
what
we
heard
in
the
field
just
making
sure
that
we
are
providing
access
to
communities,
underserved
communities,
people
who
need
it.
This
has
always
been
a
pillar
of
Transit,
providing
a
transportation
for
those
that
don't
have
any
other
options
for
transportation.
E
G
F
H
E
Yeah
we
we
have
a
pilot
where
we
are
looking
at
we
low
reduced
fares
for
people
that
are
in
certain
I
forget
the
exact
program,
but
I
think
it's
TANF
to
have
free
three
pairs
for
them,
potentially
looking
at
free
fares.
E
Another
part
of
this
gives
back
to
and
I
think
it
comes
up
in
a
little
bit
is
communication.
One
of
the
things
we
heard
was
that
we
don't
communicate
well,
particularly
with
people
who
speak
Spanish,
and
that
was
actually
a
surprise
to
me.
We
do
provide
all
our
information
in
English
and
in
Spanish,
but
it
was
a
repeated
concern
that
I
heard,
which
I
I
was
not
aware
of
so
I.
E
Think
that
that
ties
in
to
this
also
so
I
think
it's
one
looking
for
opportunities
to
to,
as
you
said,
have
reduced
in
lower
fares,
but
also
communicating
with
populations
that
have
been
historically
underserved
understanding
what
their
needs
are
and
making
sure
that
you're
hearing
what
those
needs
are
and
addressing
them.
D
You
know
I
I
would
say
that
there
are
two
issues
there.
One
is
people
knowing
about
that.
They
can
qualify
for
low-income
fares
and
the
second
to
local
access
to
that
fair.
So
you
know
if
you
have
to
go
to
a
better
Center
place,
to
get
something
approved
to
get.
You
know:
Metro
discounts,
it's
not
as
convenient
as
having
some
kind
of
mobile
facility
that
would
periodically
drive
up
to
your
residence
like
Culpeper
garden
and
you
know,
have
people
be
able
to
come
downstairs
and
get
access
to
low-income
fares.
D
So
that's
that's
one
point
just
how
readily,
even
when
people
know
about
it,
how
easy
is
it
for
them
to
access
it
and
get
it
without
being
inconvenienced
themselves
and
then
I
think?
The
second
is,
if
you
know,
price
is
one
factor
and,
as
you've
said,
simple
access
is
another
Factor.
You
know
we're
talking
about
older
adults,
they're
not
able
to
work
several
watts
to
a
bus
stop,
so
they
really
are
looking
for
more
door-to-door
kind
of
Transportation.
A
You
probably
you
probably
should
know
that
she
does
a
lot
with
A
and
B
the
the
neighborhood
Villages
of
Transportation,
so
she
she
has
always
had
a
lot
of
great
insight
into
the
this
problem.
I
I
have
a
question
about
the.
What
do
you
call
them?
The
Collective
Transportation
modes
I
know
that
Cog
has
done
a
lot
of
studies
on
what
kind
of
Transportation
collections
you
should
have
in
various
income
areas
and
they're
they're.
A
Just
their
decision
was
that
if
it
is
a
low
income
area,
you
should
emphasize
buses,
and
so
you
should
make
sure
that
that
there's
a
lot
of
buses
going
through
that
area
as
opposed
to
rail,
which
is
a
little
more
expensive.
Do
you
do
the
similar
thing.
E
Yeah
we're
going
to
talk
about
a
Transit
propensity
index
here
in
a
little
bit
that
that
looks
at
those
factors.
I
did
want
to
address
the
previous
comment.
I
completely
agree
with
you,
I
think
you.
That
is
the
same
analysis
that
I
had
which
you
were
talking
about,
and
I
I've,
seen
specific
examples
of
when
people
first,
they
need
to
know
that
they
qualify
for
these
programs
and,
second,
how
do
you
deliver
those
programs?
E
C
C
C
Then,
from
2
30
I
think
it
is
till
seven
it's
it's
very
limited
and
I
don't
have
I
used
to
have
foreign
students
staying
at
my
house
and
they
used
that
and
then,
when
the
time
changed
on
it,
when
it
wasn't
all
day
long,
they
they
adapted
but
was
less
convenient.
I
used
it
occasionally
if
I
want
to
go
into
Washington
to
the
National
Gallery
or
something
like
that.
C
But
I
have
to
plan
my
time
so
carefully,
so
that
I,
when
I
get
back
to
East
Falls
Church
metro
I
can
get
the
bus
I'll.
Take
me
back
home.
So
is
there
any
way
that
the
service
hours
would
ever
be
longer
and
how
and
what
does
art
do
to
encourage
people
to
use
their
buses.
E
That's
a
good
question:
I
mean
we.
We
haven't
gotten
really
down
into
the
specifics,
but
I'm,
obviously
aware
of
53
and
the
challenges
we've
had
with
that
route
and
in
general,
the
service
to
North
Arlington,
and
how
to
make
that
successful.
I
think
one
of
the
things
that
you
just
touched
on,
which
we
talked
about
earlier,
is
the
fact
that
the
commute
is
less
important
and
people
are
looking
for
all-day
service
and
weekend
service.
E
Are
we
really
providing
Transit?
If
we
aren't
providing?
Excuse
me
a
somewhat
frequent
service
for
a
longer
span
during
the
day?
Is
it
really
are
we
really
giving
it
a
chance?
And
if
that
doesn't
work,
are
there
other
things
that
we
need
to
look
at
so
yeah,
53,
A
and
B
are
definitely
on
the
radar
along
with
61
and
62.
E
that
are
kind
of
some
lower
performing
routes,
and
can
we
combine
those
routes?
Can
we
combine
find
those
rats
increase
frequency?
Where
are
the
areas
that
we
can?
You
know
improve
that,
but
that
will
come
out
in
the
next
round
of
this
when
we
start
getting
into
our
specific
recommendations,
but
definitely
on
the
radar
and
I
I
agree
with
your
assessment
of
you
know
the
fact
that
is
it
really
useful
if
we're
only
using
those
Limited
hours.
C
And,
of
course,
there's
no
weekend
service
how
many
of
the
art
routes
have
weekend
service?
Are
they
seven
day
a
week
Roots?
There
must
be
some
of
them.
Yeah.
E
C
I
think
weekend
hours
could
be
useful,
sad
it
just
even
just
Saturday
I
think,
like
you
might
have
a
different
group
of
people
riding
the
bus.
E
Yeah,
absolutely
absolutely,
and
it's
something
we
that
is
on
our
radar
and
that
we're
looking
for
looking
to
see
how
to
address
that.
E
A
Well,
I
thought
you're
never
going
to
be
able
to
finish
this
I'm
sorry,
but
I.
That
brings
up
a
question
the
last
time
we
we
met.
You
said
that
it's
possible
to
gain
some
statistics
that
are
older,
adult
oriented
or
specific.
Have
you
have
you
done?
That
is
that
available,
yet
foreign.
E
I
am
not
I,
I
I,
actually,
I'll
see
what
I
can
pull
on
that
and
I
will.
I
will
send
that
to
this
committee,
so
you.
E
I
apologize
I
didn't
have
that,
for
you
today
increased
attractiveness,
transit
to
retrieve
agency
goals.
This
is
essentially
making
sure
that
we
are
making
a
Transit
an
attractive
and
viable
option
for
people.
How
do
we
do
that?
I?
Think
there
sometimes
is
some
stigma
around
bus
travel.
How
can
we
make
the
bus
more
attractive?
You
know
the
reliability
issues,
the
cleanliness
issues,
the
being
going
to
where
you
needed
to
go.
E
G
On
the
last
slide,
thank
you
Paul.
On
the
last
slide.
You
have
revenues
on
there
is
that
an
issue
there
was
an
article
in
the
paper
yesterday
saying
that
Transit
agencies
have
a
sharp.
You
know
drop-off
and
ridership.
Therefore,
revenues
are
a
problem.
San
Francisco
is
going
to
shut
down
two
out
of
there.
Five,
you
know
Bart
lines.
Is
that
something
in
the
picture
here?
How
does
the
funding
affect
art.
E
And
it's
an
issue
with
any
program
as
you're
aware
I
mean
when,
when
it's
not
about
money,
it's
about
money
right
yeah,
there
has
been
a
drop
we
used
to.
We
used
to
be
able
to
recover
about
20
percent
of
the
cost
of
the
service
through
fares
and
that
has
dropped
down
to
about
10
percent
at
this
time.
E
So
that
is
something
that
we
need
to
look
at.
You
know.
20,
obviously
still
doesn't
cover
everything.
So
it
is,
you
know
it
is
not
a
cheap.
It
does
take
funding
to
to
run
the
service.
So,
on
a
lot
of
these.
A
That
that
brings
out
a
question
on
the
other
end
of
the
spectrum
with
many
particularly
bus
Services.
Deciding
that
they're
going
to
go
Fairless
is
that
any?
Is
that
an
option
in
the
for
for
Arlington
for
the
art.
E
This
is
the
next
Gap
consider
affordable,
more
affordable
and
free
Transit
service.
That
was
something
that
we
heard
a
lot.
The
revenue
like
I,
said
we
were
capturing
about
20
to
25
percent
of
the
revenue
recovery.
E
E
The
size
of
the
amount
of
people
that
you
carry
and
the
size
of
your
system
is
the
main
factor
in
determining
how
much
support
you
get
from
the
state
when
you
are
providing
providing
service
so
that
the
grant
funding
the
subsidy
we
get
for
the
state
could
go
up
and
partially
take
in
for
those
free
transit
services.
As
you're
aware,
Dash
has
gone,
Fair
free
and
their
ridership
is
up
110
percent
from
pre-pandemic.
E
That
also
has
to
do
with
their
redesigned
also
because
they
there's
some
shifting
around
of
Metro
routes
and
dash
routes.
But
that
is
absolutely
something
that
we
heard.
It's
something
that
we
are
considering
and
I
know
that
there
is
some
political
support
for
it
in
this
County.
E
So
that
is
something
that
we
are
going
to
be
looking
at
moving
forward,
in
addition
to
the
free
fairs
Pilots
that
we
have
for
people
who
are
in
the
TANF
program
and
for
student
in
Arlington
County
are
now
able
to
all
ride,
free
and
working
on
routes
to
help
get
students
to
to
school.
We
would
take
over
the
yellow
bus,
but
it's
you
know,
there's
that's
something
that
we
are
thinking
about.
G
On
the
funding,
do
you
have
any
Trends?
What
is
the
trend
during
covid
to
have
revenues
gone
down?
Can
you
give
us
an
idea?
You
must
have
some
past
Trends
or
future
forecasts.
E
Well,
like
I
said
we,
the
fair
box
recovery
has
gone
from
about
20
to
about
10
percent.
There
was
a
period
of
time
that
we
were
running
free
during
the
pandemic,
which
you
know
we
we
weren't
collecting
any
fares
at
that
point.
E
E
E
While
there
are
some
routes
that
were
specifically
geared
to
the
commuters,
a
lot
of
our
services
go
through
places
where
people
don't
have
other
options
for
transportation,
and
those
Services
stayed
relatively
strong
throughout
the
period.
So
the
trend
is
yes,
everything's
down
across
the
board.
E
There
is
growth
slowly
coming
back,
we're
not
sure
where
that's
going
to
level
up
and
then,
as
I
said,
a
place
like
Alexandria
and
I
believe
Fairfax
city
who
have
both
gone
Fair
free,
have
seen
growth
over
like
they
are
at
110
percent
over
not
100
10
over
but
like
10
over
where
they
were
pre-pandemic.
So
that's
kind
of
what
the
trend
is.
I,
don't
have
any
specific
numbers
here,
but
you
know
that
was
so
it's
something
we
could
probably
get.
G
E
Right
now,
so
we're
moving
into
the
recommendations.
I,
don't
see
anything
getting
cut
in
the
next
few
years,
I
mean
that's.
Why
we're
doing
this
study?
What
I
would
like
to
see
is
a
redistribution
of
the.
If,
if
there
are
services
are
going
to
be
cut,
is
look
at
it
as
a
redistribution
and
look
where
we
can
either
enhance
other
routes
or
come
up
with
new
routes.
E
That's
one
of
the
things
that
we
need
to
look
at:
it's
not
only
improving
the
brands
that
we
have
but
designing
of
new
routes
that
that
may
have
opportunities.
E
We
gonna
look
there's
some
data
later
in
this
that
talks
about
trips
between
different
areas
and
where
could
we
connect
those
areas
with
Transit?
Would
that
make
sense?
Is
there
enough
to
do
that,
so
that
is
I
at
this
time?
I
don't
see
any
cuts,
but
there
that
is
always
a
a
possibility.
Most
of
the
funding
for
Transit
comes
from.
You
know
the
state
and
the
the
general
fund
and
there's
a
lot
of
other
needs
and
pressures
that
are
on
the
general
fund.
E
Identified
gaps
in
these
enhanced
bus
roadway
infrastructure
for
provision
of
service
talking
about
in
Arlington
County,
we
have
limited
curb
space
to
put
bus
stops,
also
talking
about
opportunities
for
bus
lanes
and
cue
jumps
and
Transit
a
signal
priority
to
help
speed
the
bus
through
the
service
area.
E
Okay,
so
those
were
like
the
system-wide
gaps,
things
that
we
are
looking
at
overall
for
the
system.
We
are
also
looking
at
Geographic
and
travel
pattern
gaps
again,
we're
not
to
the
point
where
we're
making
specific
recommendations
at
this
point,
but
we're
identifying
places
in
the
county
where
we
see
these
gaps:
the
Pentagon
Crystal
City
area,
Langston,
Boulevard,
gleiberate,
Old,
Dominion,
Glenn,
Carlin
and
Long
Branch
Craig.
E
E
This
Equity
Equity
Gap
analysis
of
bivariate
map
that
shows
the
equity
population
versus
the
number
of
trips
in
areas.
So
you,
as
you
can
see
in
that
I
want
to
point
out.
This
is
Art
only
these
are
art
only
trips,
and
you
can
see
here
at
the
Western
end
of
Columbia
Pike
here
in
Pentagon
City,
these
areas
that
have
high
low
income
and
minority
populations
and
could,
when
you
compare
that
to
the
amount
of
Transit
that
that
is
there.
E
That
seems
like
we
could
put
more
transit
in
to
help
these
populations.
E
If
you
look
at
the
next
slide,
this
is
Art
and
wamada
combined,
and
you
can
see
that
it
shifts
around
those
areas,
there's
still
these
pink
areas
and
purple
areas,
but
you
see
how
the
areas
shift
around
when
you
include
wamada
and
art
together.
So,
as
we
talked
about
earlier,
we're
not
making
specific
recommendations
on
wamada,
but
this
is.
This
shows
how
we
have
to
have
awareness
when
we're
looking
at
all
this
analysis
of
where
to
provide
improvements.
E
So
this
is
an
example
of
some
of
the
analysis
that
we've
been
doing.
E
Runnership
demands
the
Long
Branch
Creek
area,
May
warrant,
some
additional
service
based
on
the
amount
of
ridership
and
Transit
trips,
the
population
growth,
obviously
Crystal
City
and
Potomac
Yards,
a
huge
population,
growth,
employment,
growth,
Northwest
Arlington
at
Langston,
Boulevard,
Virginia,
Hospital,
Center,
I,
would
say:
Pentagon
City
did
not
make
it
onto
the
slide,
but
I
think
Pentagon.
City
is
obviously
another
place
that
may
warrant
additional
service.
This
is
interesting.
E
The
Virginia
Hospital
Center
we're
talking
about
employment
growth,
but
they
are
also
building
a
2
000
car
garage
there.
So
while
there
seems
to
be
an
opportunity,
this
is
sometimes
where
you
need
to
even
dig
deeper
into
the
analysis.
Is
this
really
going
to
be
a
need?
If
there's
a
2000
car
garage
at
the
hospital
Center?
You
know
it's
in
the
middle
of
a
Suburban
neighborhood.
E
Now
there
still
may
be
a
need
I'm,
not
saying
that
nobody's
going
to
take
the
bus
there,
but
a
lot
of
the
workers
may
be
just
taking
their
car,
but
we
would
still
need
access
for
other
people
so
that
this
is
very
interesting
it.
It
stands
out
as
one
of
the
areas
with
employment
growth,
but
maybe
you
know
you
have
to
look
deeper
and
you
have
to
layer
analysis
onto
what
is
going
on
in
the
in
the
area
and
then
specific
areas
that
have.
A
I
I
know
that
I
noticed
the
absence
of
of
any
reference
in
terms
of
gaps
to
a
Clarendon
or
Boston
areas.
So
I
I
assume
that
everyone
feels
that
that's
pretty
well
served.
E
Yeah
yeah:
we,
when
you
talk
about
the
number
of
Transit
trips
that
go
through
Claritin
and
Boston.
E
It
is
it's
tremendous
and
that
doesn't
even
include
the
rail
being
there
we're
just
talking
about
the
bus
trips
to
the
highest
areas
for
bus
trips.
So
at
this
point
yeah
we
we
haven't
seen
the
opportunities
there,
but
these
other
areas
where
you're
going
to
connect
them
to
you're,
going
to
connect
them
to
Boston
you're,
going
to
connect
them
to
Clarendon
you're,
going
to
connect
them
to
the
Shirlington
Transit
Center.
So
there
may
be.
That
goes
back
to
the
Gap,
with
lack
of
space
and
curb
space.
So
these
are
some
of.
A
E
Things
that
we've
identified
again
I
would
say:
Pentagon
City
should
have
been
on
this
list,
I'm,
not
sure
why
it
didn't
make
it
there
and
then
here's
some
analysis
on
the
transit
system
most
received
over
a
thousand
bus
trips
per
day.
You
can
see.
Virginia
square
has
949
Arlington,
Cemetery
and
Ronald
Reagan
National
Airport
have
no
bus
service.
E
A
lot
of
people
talk
about
the
airport,
I
would
say
you
know
a
lot
of
people
talk
about
thinking.
Oh
I
would
like
to
take
a
bus
to
the
airport,
but
really
for
a
sustainable
transit
system.
Are
there
employees
that
need
to
go
there
every
day
that
would
use
the
bus?
So
these
are
two.
You
know:
they're
they're
rail
hubs
and
have
no
bus
service,
but
there's
you
know
you
when
you
look
at
the
analysis
and
think
about
it.
It
kind
of
makes
sense
both
Denny's.
E
You
can
see
here
2270
bus
trips
per
day
and
647.
Those
are
art,
so
you
can
see
the
amount
of
Metro
bus
service
that
comes
through
Boston
and
courthouse
is
obviously
our
busiest
hub
for
art.
We
have
many
of
our
services
to
terminate
here
and
we
have
a
small
little,
not
Transit
Center,
but
several
bays
out
in
front
of
the
Bozeman
area
that
that
that
we
serve.
E
We
have
below
average
levels
of
large
service
at
the
Pentagon,
and
you
know
the
Pentagon
is
the
largest
Transit
Hub
I,
think
in
the
state,
if
I'm
not
mistaken,
but
that
is
primarily
for
regional,
our
regional
providers
that
provide
so
much
service
there
and
there's
Metro
bus
service
that
comes
through
Arlington
picks
up
Arlington
residents
and
takes
it
to
the
Pentagon.
E
E
Sometimes,
when
you
see
things
that
are
a
little
different
like
that
and
yeah
right
here,
Metro
serves
that
and
the
network
could
be
could
and
or
we
could
look
for
opportunities
to
help
strengthen
that
Network,
potentially
providing
more
frequency
along
those
corridors
or
making
sure
that
we're
connecting
people
to
that
high
frequency
network
activity.
Centers
I'm
gonna,
run
through
this
a
little
quick.
E
You
see
a
lot
of
the
same
names
coming
up
again:
schools,
we
looked
at
schools
and
how
many
trips
are
going
by
the
different
schools
in
the
county,
Wakefield
and
Yorktown
having
the
fewest.
But
we
also
talk
about
the
colleges.
E
B
E
For
some
reason,
Long
Branch
did
not
get
into
the
analysis,
but
we
are
adding
that
in
we've
had
we've
talked
about
that
yesterday,
I
do
believe,
lover
run
is
included
and
I
can
pull
up
a
a
slide
in
a
little
bit
to
talk
about
that.
But
we
did
look
at
the
community
centers.
What
was
also
brought
up
was
the
senior
Assisted
Living
centers.
E
This
a
lot
of
the
analysis
is
based
on
this.
The
brown
orange
areas
are
Cog
activity,
centers
the
green
areas
we
added
in
these
are
neighborhoods.
They
don't
qualify
as
activity
centers
from
Cog,
but
we
added
them
in
so
we
could
use
them
for
analysis.
E
These
are
based
on
what
are
called
Transportation
analysis
zones,
and
that
is
where
Cog
does
a
lot
of
their
trip
of
analysis,
and
here
you
can
see
daily
trips
by
all
modes
between
all
these
centers,
the
activity
centers
and
the
neighborhood
centers
that
we
identified
the
thicker
the
thicker,
the
line,
the
better.
E
The
more
connections
that
come
through,
and
you
can
see
the
number
of
trips
that
are
going
through
these
areas
on
a
daily
basis,
and
this
is
by
all
modes
connecting
these
together
and
then
here
are
the
public
transit
trips,
and
you
can
see
the
connections
and
particularly
down
here
where
we
have
a
robust
Transit
network
and
in
this
area,
where
you
see
a
lot
of
the
connectivity,
you
can
see
the
thicker
lines
here
and
you
can
see
thinner
lines
up
here,
primarily
because
we,
you
know,
don't
have
the
amount
of
service
up
here
so
another
way
that
we
are
looking
at
the
county
and
trying
to
determine
where
the
connections
are
and
where
the
opportunities
are.
E
And
what
came
out
of
that
is
another
piece
of
analysis.
Where
we
talk
about.
There
are
more
trips
going
between
these
two
areas,
but
there
are
less
Transit
trips.
So
if
you're
above
the
line,
there
is
potentially
a
lack
of
Transit
to
make
that
connection.
If
you're
below
the
line,
there
is
more
Transit
with
fewer
trips
and
maybe
there's
an
opportunity
to
redirect
that
to
bring
everyone
closer
to
the
mean-
and
this
is
the
top-
the
lowest
ratio
where
we
may
have
opportunities
to
connect
using
Transit,
again
layered.
E
On
top
of
all
the
other
analysis
that
we've
done
so,
the
next
steps
we're
going
to
talk
about
how
we
are
going
to
protect
prioritize
our
users
and
our
goals
and
come
up
with
specific
recommendations
for
service
in
the
county.
The
Next
Step
will
be
to
actually
have
those
service
recommendations.
He
looked
at
the
Gap
analysis,
kind
of
walk
through
with
you.
Today
we
are
going
to
make
specific
recommendations
coming
up
and
then
once
we
do
that
this
specific
recommendations
will
go
back
out
to
the
public.
E
We'll
get
comment
on
that,
we'll
make
any
adjustments
we
need
to,
and
then
we
will
develop
a
funding
plan.
The
service
recommendations
are
going
to
be
a
little
less
constrained,
we're
going
to
try
to
put
a
lot
more
on
the
table
than
maybe
his
possible,
but
to
give
some
some
options
some
trade-offs.
E
But
then
we
need
a
constrained
funding
plan
moving
forward
over
the
next
10
years
on
how
we
are
going
to
provide
service
and
the
final
recommendations
will
be
packaged
into
the
final
Arlington
strategic
plan
and
the
board
will
approve
that
and
it
will
essentially
serve
as
guidance
over
the
next
10
years.
That
doesn't
mean
it's
written
in
stone.
We
provide
updates
every
year
about
what
we
have
implemented,
what
we
haven't
implemented
and
why?
Because
things
change,
I,
don't
think
anyone
predicted
what
happened
with
the
pandemic.
E
B
Yes,
I
was
wondering
in
one
of
your
slides.
You
talked
about
asking
the
drivers
to
be
more
patient
with
the
elderly,
writers
and
I
was
wondering
what
kind
of
trainings
do
you
have
your
for
your
bus
drivers.
E
Being
are
trained
significantly,
they
they
have
customer
service
training,
they
have
operations
training,
they
are
required
to
do.
You
know
training
year
over
year,
in
particular,
when
we
do
get
complaints
about
a
driver
with,
as
it
has
a
altercation
with
someone
we
can
pull
the
videotape
and
then
Coach
that
driver.
You
know.
Sometimes
you
know
people
just
have
bad
days,
which
is
unfortunate.
We
try
to
stress
to
the
fact
that
you
know
you
need
to
be.
E
You
need
to
be
very,
very
patient
as
a
bus
driver
because
you're
dealing
with
people,
and
so
it
I
don't
know
specifically
because
it's
handled
by
our
contractor
but
I
do
know
that
there
are
hours
of
training
required
and,
and
there
is
refresher
training
and
then
there
is
coaching
and
disciplinary
action
when
incidents
happen.
F
This
was
a
number
of
years
ago.
Six,
seven,
eight
years
ago,
I
I
got
on
a
bus
at
Boston
and
the
bus
driver
and
there
weren't
very
many
people
on
the
bus.
When
I
was
sitting
in
the
first
seat
and
the
bus
pulled
out
into
the
street,
the
supervisor
ran
in
ran
out
in
front
of
the
bus
and
stopped
him
and
came
over
in
the
window
and
said
you're
leaving
too
early.
F
You
have
to
go
around
the
block
and
come
back
and
stop,
and
the
guy
was
three
minutes
early,
but
he
drove
around
the
block
and
came
back
and
stopped,
and
then
it
goes
to
your
point
about
that.
Not
being
there
when
they're
expected
or
leaving
too
early
is
the
problem
yeah
and
it
is
that
was
very
impressive.
D
The
worst,
so
as
you
as
you
look
to
the
10-year
plan
and
dollars,
I
assume
that
the
cost
driver
is
the
bus
driver
who
sell
him
or
herself
in
terms
of
costs
emergency.
Is
there
any
reason?
Have
you
thought
about
smaller
pieces
of
equipment?
When
you
have
some
of
these
routes
that
have
low
ridership?
Is
there
any
savings
to
be
made
not
having
a
whole
big
bus,
but
having
perhaps
a
band
or
something
like
that?
Is
that
part
of
the
funding
decisions
that
you
look
at.
E
It
can
be,
and
we've
talked
about
that,
and-
and
we
are
you
know-
we
talk
about
it-
there's
some
good
trade
outs.
If
you
have
you
know,
standardized
a
standardized
system
and
they're
easier
to
work
on
the
buses
are
all
the
same
when
you
get
down
to
the
smaller,
particularly
the
the
the
van
type
stuff,
that's
a
completely
different
type
of
vehicle
and
you
can't
stock
the
same
parts,
so
you're
stocking
parts
for
two
types
of
buses.
E
You
need
your
mechanics
trained
on
two
types
of
these
vehicles
and
Equipment
yeah.
E
E
A
Okay,
well,
I
I!
Guess
we
need
to
bring
this
to
a
close
call.
This
has
been
very
enlightening.
Thank
you,
so
much
you've
really
added
a
lot
to
to
the
earlier
analysis.
A
We're
going
we're
going
to
be
talking
over
the
next
few
minutes
about
what
we're
planning
to
do
as
a
committee
or
a
working
group
or
whatever
we
are
now
over
the
next
year
over
23,
and
one
of
the
things
that
we
have
pledged
to
do
is
to
get
out
more
and
talk
to
the
older
adults,
we'll
be
going
to
the
to
to
the
residences,
etc,
etc
and
trying
to
understand
what
their
problems
are
in
transportation
and
as
we
collect
this
information,
we'll
certainly
cycle
it
back
through
you
to
let
you
know,
you
know
what
we're
finding
out
in
the
meantime,
if
you'd
send
us
the
copy
of
this,
in
whatever
format
and
whatever,
whatever
data
you
have
on
specific
ridership
of
older
adults,
we'd
really
appreciate
it.
E
Yeah
yeah
and,
as
you
can
see,
I'm
just
cycling
through
some
of
the
appendix
of
this,
where
you
can
see
the
the
amount
of
data
and
did
let
everyone
get
in
here
this.
This
is
cool.
E
Let
me
see
yeah
anyway.
Yes,
I
can
send
that
to
you.
I
will
get
I
will
see
if
I
can
get
the
information
on
this
senior
ridership
to
you,
and
you
know
over
the
next
year,
if,
if
you
think
it
would
be
at
all
helpful
if
I,
you
know
attended
any
of
these
events
with
you,
if
you're
going
out
to
a
community
center
or
something
I
would
be
open
to
doing
that
too,
because
that
it's
you
know,
one
of
the
things
that's
important
to
us.
E
E
I
appreciate
you,
let
me
come
talk
to
you
today.
I
will
get
you
that
information
soon
and
thank
you
very
much
for
having
me.
A
A
So
do
you
have
any
comments
on
on
these
on
the
contract
and
and
how
you're
dealing
with
it?
Any
updates.
I
Sorry
about
that
I
don't
believe.
I
have
too
many
updates.
I
can
tell
you
what
we've
done
since
I
spoke
to
you've,
probably
been
almost
a
month
ago,
I
guess
at
the
commission
meeting,
but
for
anybody
that
didn't
hear
because
of
the
Red
Top,
not
having
the
contract
renewed
for
Red
Top,
who
has
done
our
social
60,
which
is
our
congregate,
Mill
program,
transportations
for
at
least
two
decades,
and
they
did
our
scap
program,
which
is
senior
center,
adult
Transportation.
I
It
would
take
anybody
that
lived
in
Arlington
to
one
of
our
senior
Program
locations
for
250
each
way,
and
then
we
subsidize
the
rest
well
with
the
new
vendor
that
was
chosen.
We
couldn't
no
longer
afford
this.
It
was
actually
the
cost
for
congregate.
Mill
alone
would
be
more
than
my
whole
budget
for
that
program
to
run
so
for
the
social
succeed
plus
Cafe,
with
the
three
sites
Langston
Brown,
Arlington,
Mill
and
Walter
Reed.
We
are
going
to
a
shuttle
service
with
one
of
our
current
vendors
that
we
have
app.
I
That
does
our
transportation
for
our
travel
programs.
So
we've
been
approved
to
do
that
and
we
have
to
go
out
for
a
contract
for
extension
for
full-time,
but
this
will
get
us
through
this
year
and
at
least
right
now,
while
we
can't
use
red
top
and
actually
Nick
England
I
was
hoping,
was
going
to
be
able
to
join
us
today
to
listen
to
all
this
and
give
input
too,
but
he's
actually
out
with
one
of
these
shuttle
buses
doing
a
dry
run
today.
I
So
I
think
he
may
still
be
finishing
that
up
because
they
had
47
stops
to
do.
But
that's
if
everybody
comes
that
uses
Transportation
on
one
day,
so
they
were
doing
the
most
extreme
to
see
how
long
we're
hoping
from
8-3
Will
on
most
days.
It
won't
take
that
long
so,
but
so
they're
doing
a
dry
run
of
that.
The
seniors
have
been
notified
because
we're
starting
that
the
January
23rd
so
it'll
start
on
a
Monday,
because.
I
They
were
stoppage
so
kind
of
when
him
and
I
actually
did
it
and
we
actually,
we
kind
of
gave
up
a
minute
or
so
to
pretend
like
if
someone
was
coming
up
and
part
of
our
reason
for
when
we
ran
it
a
couple
a
month
ago
or
so
was
to
see,
if
notify,
is
there
any
places
where
a
shuttle
couldn't
get
that
go
down
like
we
found
one
person's
home
that
I
just
trying
to
pull
down
and
turn
around
I
got
yelled
at,
because
somebody
thought
I
was
trying
to
take
their
parking
space.
I
I
was
like
no
I'm
just
trying
to
turn
around,
but
the
shuttle
could
have
never
made
it
down,
but
we
so
we
were
going
to
talk
to
that
person
because
she
lives
like
three
houses
down
and
we
feel
like
she
was
probably
mobile
enough
that
she
could
come
to
the
corner.
So
we
were
trying
to
document
some
of
that
too.
So
we're
doing
that
the
scat
program
is
there's
really
nothing.
We
could
do
with
that,
but
we
were
looking
to
transfer
people
that
are
eligible
to
the
star
Pro.
I
The
star
program,
and
because
when
I
did
my
stats
and
I
wanted
to
share
this
with
you,
I
can't
remember.
If
I
shared
this
last
time.
Over
the
last
year
we
had
28
unique
users
so
that
you
used
it
over
the
year.
Only
five
of
those
participants
are
users
used
it
more
than
30
rides
I.
Think
we
notif
found
one
or
two
people
that
used
it
weekly,
so
we're
actually
working
with
them
too.
I
That's
never
used
star
to
try
to
try
it
too,
but
I,
don't
know
how
long
we'll
be
giving
them
star
coupon
books-
probably
maybe
through
this
budget
year,
depending
on
the
need,
but
because
we
can't
really
monitor
we're
just
giving
out
books
and
they
can
use
those
wherever
they
want
to
go.
But
in
the
past
you
know
it
was.
I
You
could
only
go
to
a
senior
center
so,
but
we
have
a
good
tally
of
who
was
using
it
and
may
need
it,
and
our
and
my
staff
were
able
to
say
Mrs
Smith
she's,
one
that
comes
every
week
and
so
we're
working
with
them
directly
too,
for
those
participants
to
try
to
make
sure
that
they
have
the
needs
that
they
can
to
get
to
the
centers.
I
We
I
have
offered
a
on
January
20th,
where
Sabrina
Brown
and
one
of
her
staff
from
star
from
the
customer
service
center
is
going
to
come
to
love
a
run,
we're
having
on
the
20th
at
information
session
on
Transportation,
but
out
of
the
30
people
or
29
people
that
we
emailed
I've
only
had
one
person
asked
to
respond,
so
I've
actually
got
another
letter
going
in
the
mail
tomorrow
back
out
to
them,
reminding
them
here.
I
Here's
the
date,
if
you're
interested
in
coming
we're
trying
to
offer
a
virtual
option
too
and
to
even
see
who
all
want
would
like
the
star
coupon
books,
because
we
haven't
had
I,
haven't
really
heard
too
much
I'm.
Actually
it
was
almost
surprisingly
quiet.
So
I
don't
know.
If
that's
a
good
thing
or
if
people
aren't
getting
the
message
so
but
I
was
expecting
to
get
yelled
at
and
nobody
yelled
at
me
yet
so,
but
maybe
people
are
understanding.
It's
been
a
great
thing
going
on
for
a
long
time.
I
I
I
I
A
Okay,
okay,
yeah
and-
and
have
you
have
you
looked
at
the
usage
of
availability?
You
know
one
of
the
things
that
concerned
us
was
the
the
idea
that
star
may
be
under
a
reduction
of
service
and
yet
you're
you're
going
to
be
relying
on
Star
to
some
extent.
Here.
I
Yes
and
that's
the
first
I
had
never
been
told
that
star
was
gonna
was
looking
at
reductions
also,
but
it's
really
to
me
it's
the
same
process,
the
same,
sometimes
the
same
Vehicles
it
sounds
like
they
might
be
using,
even
though
we
were
using
Red,
Top,
I
guess
for
Star,
our
first
scat,
but
I,
don't
think
we're
gonna
Sabrina
didn't
seem
to
feel
like
when
I
talked
to
her.
It
was
going
to
be
that
big
of
a
hit
on
them,
because
it's
really
only
a
couple
people
a
week
when
it
comes
down
to
it.
I
I
A
Well,
senior
Loops
is
another
another
usage
there
that
would,
you
know,
might
impinge
on
this
I
I.
Have
you
have
you
looked
at
that.
I
No
I
don't
have
anything
to
do.
That's
run.
I've
talked
to
Rachel
and
Helen's
on,
but
that's
totally
in
their
shop.
We
don't
because
we
haven't
been
able
to
use
the
senior
Loops,
because
it's
just
senior
living
facilities
to
I
believe
grocery
stores.
So
they
don't
come
I
think
at
one
point
they
may
have
been
looking
to
come
to
community
centers,
but
I.
I
Don't
know
if
that
has
ever
been
worked
out,
because
that
would,
if
that
ever
was,
that
would
be
beneficial
because,
like
the
Claridge
House
is
one
location
that
we
plan
to
make
one
stop
and
fill
the
van
up,
because
our
our
the
shuttle
bus
we're
using
fits
I,
think
13
or
14
people,
and
sometimes
we
can
have
10
to
20
people
and
come
from
there
a
day.
So
a
location
like
there
would
be
brightly
beneficial.
A
Do
you
have
usage
numbers
on
all
of
this?
It
would
be
really
helpful
for
us
to
know
how
much
usage
you're
getting
here.
So
you
know
we've
advocated
for
these
programs
and
it
would
help
help
us
to
Advocate
further
okay.
I
I,
don't
know
if
the
scat
numbers
help
you
with
you.
Would
you
definitely
want
because
I
feel,
like
those
were
actually
lower
when
I
ran
those
numbers,
but
would
you
want
it
for
the
congregate
Mill
program
or
the
social
60
plus.
A
I
Yeah
because
I
have
an
overall
View
and
I
can't
even
off
top
of
my
head
I
want
to
say
it
was
like
I'm
gonna.
Have
this
number
wrong
because
it's
been
a
lot
like
30
000
rides
we
did
last
year,
but
let
me
try
to
get
some
of
those
numbers
together,
because
Nick
and
I
have
been
pulling
that
stuff
together
when
we
realized
the
everything
wasn't
going
to
work
out
with
red
top
and
the
new
vendor
wasn't
going
to
work
for
us.
I
D
You
know
Jennifer
it'll
be
really
useful,
because
you
know
the
academy
manager
is
reaching
out
to
commissions
and
advisory
boards
and
having
a
meeting
with
the
heads
of
those
to
either
share
information
on
what
the
budget
Outlook
looks
like
or
to
get
input
from
them
as
to
what
priority
should
be.
So
knowing
whether
the
shuttle
buses
that
you
have
now
are
sufficient
would
be
nice
to
know.
You
don't
have
to
make
that
assessment.
If
you
could
just
give
raw
data,
but.
D
D
I
Yeah,
that's
until
we
actually
run
it
with
picking
up
the
people,
and
you
know
we
think
it's
gonna
like
the
morning
routes
are
gonna
take
an
hour,
but
not
everybody's.
On
that
you
know
we
pick
up
a
few
people,
then
they
get
dropped
at
a
center.
We're
trying
to
do
each
Center
by
itself,
like
Arlington
Mill,
will
start
earlier.
Most
of
the
sites
will
be
out
like
they'll.
There
may
be
some
people
that
are
on
the
bus
for
30
minutes
for
the
majority
of
the
people
right
now.
I
We
don't
believe
they'll
be
on
that
long,
so
it
might
be
a
little
longer
than
some
of
their
cab
rides,
but
the
van
the
transportation
is
actually
very
nice
and
we're
looking
at
even
trying
to
do
some.
They
have
TVs
on
there.
So
we
could
play
some
different
videos,
whether
it's
something
a
program
that
we
have
done,
or
maybe
our
55
plus
live
just
to
kind
of
keep
people
entertained.
D
But
just
what
you're
saying
that
you
think
the
ride
for
a
person
might
might
be
around
30
minutes,
maybe
a
little
longer
I
mean
that's,
not
an
unreasonable,
Transit
time
right
so
it'll
be
interesting
to
see
what
what
it
actually
turns
out
to
be.
We've
got
people
that
you're
getting
on
a
walk
as
disastrous
as
it
may
happen.
Yeah
no.
I
A
I
guess
the
bottom
line
is
we'd
like
to
help.
We
we
understand
that
this
is
going
to
be
a
somewhat
of
a
of
turmoil
for
a
while,
but
please
keep
us
informed.
Let
us
know
what's
happening
and
in
the
meantime,
we'll
also
I
think
I
think
Jim
Baker
is
going
to
be
checking
with
Des
on
the
on
the
star
of
decisions
that
will
be
important
here
and
I.
A
See
that
I
see
that
Herschel
Tanner
is
on
too
Herschel
good
to
see
you
I
hear
you
I
see
your
presence,
so
Herschel
has
been
involved
in
this
quite
a
bit
too.
So.
Thank
you
glad.
E
B
B
Yeah
I'm,
sorry,
we
couldn't
see
you
from
here
Jennifer
just
sent
me
and
sorry
about
that.
I
C
A
We
meet
quarterly,
yes,
and
you
know,
as
I
said,
to
Paul
we're
going
to
start
a
series
of
meetings
with
the
older
adults.
Somehow
I
don't
know
what
then
you
would
be
using,
but
you
might
want
to
join
us
for
that.
I
A
Okay,
so
I
I'm,
not
gonna
I'm,
not
gonna,
go
into
the
report,
but
I
sent
you
copies
of
of
the
comments.
Did
you
did
you
all
get
those
please
go
through
those
and
see
if
we,
we
should
add
more
or
subtract
some
or
whatever,
for
the
highlights
and
accomplishments
for
this
year,
as
well
as
the
committee
goals
for
the
upcoming
year
and
I
did
want
to
mention
in
in
in
some
detail
the
the
the
idea
of
getting
together
with
with
older
adults.
A
I
have
tried
numerous
times
to
get
a
hold
of
Davina
Alston
at
Mary
Marshall.
You
want
to
try
that
I've
got
her
number
sure
yeah,
and
maybe
you
could
come
up
with
some
ideas
about
how
we
can
re
Outreach
sure.
H
Yeah
I'll
be
glad
to
reach
out
to
her,
and
hopefully
maybe
Rachel
Helen
might
have
some
tips
on
if
she's
not
responding,
I'll
go
through
them
to
see
if
they'll,
if
she'll
respond,
yeah.
A
And
and
Erica
is
she
was
the
one
who
suggested
a
Divina,
so
yeah.
A
You
you,
you
sent
me
a
copy
of
it:
okay,
I'm,
sorry,
yeah,
no
I,
don't
have
an
account.
Okay,
the
only
thing
I
can
I
I
had
to
say
about
Langston
Boulevard
study
is
that
it's
ongoing
it's
massive
and
we
will
somehow
stay
in
touch
with
them.
But
it's
it's
a
it's
a
big
deal.
D
So
I
will
I
have
one
issue
on
my
Boulevard
that'll
harp
on
every
chance
I
get,
which
is
when
they
look
at
the
changes
that
they
propose
to
Langston
Boulevard.
One
of
the
things
they're
proposing
is
to
eliminate
the
median
they
exist
on
vaccine,
Boulevard
and
I.
Just
think.
That's
a
incredibly
wrong
minded
perspective.
D
I
mean
the
median
exists,
I
think
for
two
reasons:
one:
it's
a
safety
point
where
people
are
crossing
the
street
that
can
stop
in
the
median
and
generally
not
get
run
over
and
two
eliminating
the
median
makes
Langston
Boulevard.
Essentially
like
route
50.
I
mean
cars
will
be
right
next
to
each
other,
going
back
and
forth.
It
just
seems
incredibly
unsafe
and
trying
to
cross
the
street
under
those
conditions
and
especially
for
a
quarter
that
they
say
they're
going
to
increase.
D
You
know
you
know
commercial
properties
so
that
people
are
doing
more
shopping
and
going
back
and
forth
much
like
they
do
in
Clarendon
or
the
courthouse
so
I
know
it's
probably
going
to
be
a
decision
that
the
state
makes
and
not
the
county,
but
they're
just
going
in
the
wrong
direction.
From
my
perspective,.
F
A
Yeah
the
other
problem
is,
is
you
look
at
the
streetscape?
It
changes,
it
must
change
four
times
in
that
short
appear
short
mileage.
It's
got
to
be
pretty
it's
going
to
be
pretty
confusing.
D
Well,
and
and
it's
going
to
be
impossible
for
people
for
cars
to
turn
into
and
out
of
things
that
are
on
the
other
side
of
the
street,
I
mean
you
look
at
you
know.
There
are
just
so
many
good
examples
of
what
happens
at
McDonald's
yeah,
you
know
or
what
happens
at
Bank
of
America
yeah,
where
the
outbound
traffic
somebody
wants
to
make
a
left
turn
they
stop.
You
know
everything
stops
behind
them.
It's
a
single
Lane,
going
through.
A
Anything
else
anybody
Roland
good
to
see
you.
Thank
you.
Thank
you
for
inviting
me
didn't
realize
you
guys
have
so
much
on
your
agenda.
It
really
did
well.
We
do,
and
it's
it's
always
interesting
too,
when
you,
when
you
start
looking
at
the
at
the
transportation
options
that
we
have
in
Arlington
versus
what
what's
available
in,
say,
South
Virginia
we're
very
lucky.
Oh
yes!
Oh
yes!
Oh
yes,
okay!
All
right!
Thank
you
very
much.