►
Description
To view the meeting agenda, go to http://arlington.granicus.com/ViewPublisher.php?view_id=2
A
A
B
B
This
meeting
is
usually
held
on
a
Tuesday
and
continues
Saturday's
regular
meeting
held
every
month
except
August.
The
meeting
begins
at
3
p.m.
sometimes
with
awards
and
recognitions
followed
by
reports
from
individual
board
members.
The
board
then
may
make
appointments
to
advisory
commissions
before
board
members
give
regional
reports
County
board
members
represent
Arlington
on
regional
bodies,
dealing
with
transportation,
governance
and
other
issues
that
affect
the
entire
region.
They
report
back
to
their
colleagues
on
the
work
of
those
regional
groups.
The
afternoon
session
ends
with
the
county
managers
report
to
the
board.
B
The
board
then
takes
a
break.
Often
during
the
break.
The
board
will
hold
a
closed
session
because
the
meeting
is
closed
to
the
public.
The
board
may
discuss
only
items
permitted
by
the
Virginia
Freedom
of
Information
Act.
These
may
include,
among
other
matters,
personnel
issues,
lawsuits
other
legal
or
real
estate
matters.
The
board
resumes
its
public
meeting
no
earlier
than
6:30
p.m.
the
evening
session
begins
with
a
public
hearing
on
each
of
the
items
carried
over
from
Saturday's
meeting.
B
The
board
may
hear
from
staff
Commission's
the
applicant
and
the
public
before
discussing
the
item
among
themselves
and
voting.
No
earlier
than
6:45
p.m.
the
board
will
consider
its
regular
hearing
items.
The
board
may
again
hear
from
staff
Commission's
the
applicant
and
the
public
before
discussing
the
items
among
themselves
and
voting,
but
here's
a
glance
at
today's
agenda
before
the
meeting
begins.
C
Welcome
everyone
to
the
recess
January
meeting
of
the
Arlington
County
Board,
we're
still
getting
used
to
our
new
welcome
and
introductory
system.
I
hope
everyone
found
it
edifying.
We
will
begin
actually
with
some
recognitions
today
and
I'm
gonna
turn
first
to
the
county
manager,
whom
I
believe
has
one
with
which
to
begin.
Thank.
D
You,
madam
chair,
and
as
we
begin
our
journey
in
2018
and
we've
done
Kerr's
awards
in
the
past,
we
will
be
celebrating
the
work
of
many
Arlington
County
employees
who
are
dedicated
and
passionate
about
serving
our
community
and
today,
I
have
the
opportunity
to
celebrate
the
contributions
of
one
member
of
our
team,
who,
unfortunately,
is
no
longer
with
us.
Shana
Vitas
Inga
provided
amazing
services
for
the
residents
of
Arlington
County
for
close
to
14
years
as
a
neighborhood
conservation
planner.
D
He
passed
away
in
September,
2017
Sanna,
embodied
the
spirit
of
cares,
our
new
customer
service
initiative.
He
fully
embraced
the
five
principles
of
communication,
awareness,
resolution,
empowerment
and
solutions.
Let
me
highlight
just
a
few
of
these.
In
communication
communication
skills
were
one
of
Santa's
greatest
assets.
He
always
made
himself
available
to
residents
when
needed,
always
followed
up
on
requests
and
always
forged
a
communication
channel
with
residents
and
civic
associations.
D
Awareness
Santa
had
a
photographic
memory
and
was
aware
of
everything
that
needed
to
be
done
on
projects.
This
level
of
awareness,
facilitated
engagement,
which
allowed
for
better
projects
and
broader
participation,
responsive.
His
responsiveness
is
what
made
him
special
and
able
to
build
over
50
neighborhood
conservation
projects.
He
was
flexing
his
time
long
before
flex.
Time
was
a
workplace
concept,
making
himself
available
in
morning's
weekends
and
evenings
and
Powerman
santa
did
his
work
with
such
dedication
that
it
inspired
residents
to
field
empower
to
make
a
positive
difference
in
their
own
local
communities
and
solutions.
D
Santa
was
a
troop
planner
and
in
the
way
that
he
really
dug
into
the
details,
he
had
a
keen
eye
for
planning
design
architecture,
offering
creative
strategies
for
difficult
and
complex
issues
leading
to
better
projects.
It
was
also
a
true
professional
who
had
an
enormous
amount
of
respect
for
residents.
He
remain
resolute
that
he
was
making
a
difference
in
the
quality
of
life
for
the
residents
of
the
county.
He
respected
all
residents
and
internal
staff,
which
allowed
him
to
do
better
projects.
D
He
was
a
model
for
customer
service
and
for
cares
today
we
are
joined
by
and
I
hope.
I
get
your
name
right,
Janet
and
masa
del
and
Cris
Fernando
and
Terry
and
Fernando
representing
Santa's
friends
and
family
from
Sri,
Lanka
and
I'm
gonna.
Ask
them
to
stand
and
thank
you
for
joining
us
on
this
occasion
and
at
this
time,
I'd
like
to
invite
Tim
McIntosh
to
come
forward
to
accept
a
plaque
on
Santa's
behalf.
Let
me
tell
you
what
the
plaque
reads.
D
D
Now
it's
my
hope,
Tim
that
you'll
take
that
plaque
and
you'll.
Hang
it
in
a
place
of
honor
and
the
Department
of
Community
Planning,
Housing
and
Development,
and
serve
as
an
inspiration
for
others
who
will
follow
and
say
in
those
footsteps
and
again,
I
want
to
thank
everybody
for
coming
and
offering
this
tribute
to
Santa
Thanks.
Mr.
C
C
E
E
E
E
Vehicle
taxes
are
a
critical
part
of
funding
for
the
services
that
we
offer
our
citizens,
the
decal
brings
in
5
million
dollars
into
the
general
fund
and
the
vehicle
taxes
bring
in
approximately
seventy
five
million
dollars,
which
is
a
lot
of
money,
and
our
decal
helps
ensure
compliance
both
in
the
treasurer's
office
and
in
the
Commissioner
of
revenues.
Office
and
compliance
goes
to
the
heart
of
what
I
would
call
fair
taxation,
so
it
is,
it
is
critical,
is
a
critical
part
of
vehicle
taxation.
E
So
let
me
tell
you
how
this
competition
works.
We
invite
submissions
from
high
school
students
that
either
live
in
or
go
to
school.
In
Arlington
we
ask
high
school
students
to
present
and
any
really
it
doesn't
have
to
be
a
photograph.
It
can
be
any
medium,
it
can
be
a
drawing,
it
can
be
a
computer
design,
and
it
we
ask
that
we
ask
of
the
students
to
do
two
things.
E
One
is
to
give
their
work
a
title
and
two
is
to
tell
how
the
the
artwork
represents
Arlington
to
them
this
year
in
commemoration
of
America
and
Arlington's
participation
in
World
War
one.
We
expanded
it
to
include
anything
that
the
student
felt
represented,
World
War
one
and
our
participation
in
it.
E
The
reason
we
get
a
hundred
and
ninety-one
submissions
is
because
we
have
some
very,
very
dedicated
teachers
that
make
it
part
of
their
curriculum,
I'm,
proud
of
the
students
that
that
participate
and
the
high
quality
of
the
art
that
is
presented.
We
will
have
that
on
the
treasurer's
website.
You
can
click
through
all
the
art,
because
right
now
we're
here
to
talk
about
the
finalists,
but
there's
a
hundred
and
ninety
one
wonderful
submissions.
So
you
might
ask
yourself
how
we
take
a
hundred
and
ninety-one.
E
Submissions
and
narrow
it
down
to
four
finalists.
We
ask
a
group
of
approximately
thirty
very
civic-minded
volunteers
to
come
in
and
vote
on
those
submissions,
and
it's
a
very
difficult
task.
We
ask
them:
they
volunteer
the
first
weekend
in
December
at
in
this
case.
It
was
our
Westover
library
and
it's
a
difficult,
arduous
task,
but
they
succeeded
in
picking
our
four
finalists
this
year.
E
Three
are
photographs
and
one
is
a
pastel
drawing
and
it's
quite
an
honor
to
be
chosen
as
a
finalist
in
this.
In
this
competition,
not
only
do
they
get
recognition,
but
due
to
the
very
generous
sponsorship
of
Arlington
Community
Federal
Arlington
Community
Federal
Credit
Union,
they
also
get
cash
prizes.
E
So
the
the
credit
union
hosted
a
very
lovely
reception.
Last
December
for
our
artists
and
I
want
to
take
a
minute
to
thank
Karen
Rosales.
If
you
could
just
stand
up
or
we
to
us,
Karen
is
the
CEO
of
the
Arlington
Community
Federal
Credit
Union
and
she
is
a
is
a
real
big
champion
of
not
only
art,
but
our
youth
in
Arlington
and
also
just
are
at
the
Arlington
community
in
general.
So
we
are
very
grateful
for
her
commitment
and
the
artwork
is
going
to
be
up
in
two
of
the
credit
union
branches
all
year.
E
In
addition,
Brian
a
Helfer
from
communications
and
her
team
does
a
wonderful
job,
helping
us
spread
the
word
about
voting,
and
we
would
be
nowhere
without
our
Department
of
Technology
Services
because
they
helped
us
establish
the
voting
page
on
the
website
and
they
do
a
lot
of
work
for
us.
So
we're
really
grateful
for
them
as
well.
E
Our
go,
TV
must
be
working
because
it
is
up
11%
from
last
year
and
the
part
that
really
tickles
me
is
that
it
comes
from
all
areas
of
Arlington
all
the
nooks
and
crannies,
except
for
the
cemetery,
which
is
a
good
thing,
I'd,
be
very
concerned.
If
there
was
a
vote
from
there
but
yeah,
it
really
represents
how
widespread
the
interest
is
in
in
voting
for
this
decal.
E
F
E
G
So
this
photo
shows
a
group
of
kids
of
all
different
ages
playing
on
a
goal.
Post
and
I
took
this
at
gravely
point
near
the
airport
at
sunset,
and
these
are
just
real
Arlington,
kids,
it's
a
candid
photo
and
so
I
thought
I'd
captured
a
really
great
moment
and
I
think
it
captures
the
youth
and
the
future
of
Arlington
very
well.
E
H
Thank
you.
So
my
piece
is
titled
summer
lights
and
I
think
it
represents
Arlington,
because
it's
a
good
representation
of
the
community
coming
together
to
celebrate
their
family
and
friends
during
the
summer
and
I
took
it
during
the
Arlington
County
Fair
at
night.
E
Amy
Cohan
is
from
Wakefield
high
school
she's
in
11th
grade.
Her
teacher
is
Jeana,
Davidson
and
I
have
to
tell
you
there's
another
little
bit
about
Amy
Amy
is
has
was
the
winner
last
year
of
the
decal
competition,
so
her
art
is
currently
on
about
a
hundred
and
sixty
thousand
vehicles
as
we
speak.
So
can
you
tell
us
a
little
bit
about
this
piece
of
work
so.
I
My
picture
is
called
remembering
Arlington's
heroes,
it's
of
the
Terry
Dale
war
memorial
it
represents.
It
has
the
names
of
all
the
men
who
gave
their
lives
to
fight
in
World
War,
one
considering
it
to
the
hundredth
year
anniversary
of
World
War
one
and
on
it.
It
has
john
lyon
who
gave
his
life
to
try
to
save
his
commanding
officer
and
was
awarded
the
Distinguished
Service
Cross
in
1919
and
I.
Think
that
his
spirit
and
the
spirit
of
all
these
wonderful
people
embodies
every
Arlington
citizen
today.
E
J
So
this
is
the
Arlington
skyline
and
with
the
Potomac
River
I
chose
to
do
this
because
it
shows
both
the
urban
and
nature
aspect
of
Arlington.
It
just
like
comes
together
in
both
pieces
like
work
together
to,
like
you
know,
create
like
beauty
and
I,
think
it
represents
Arlington,
because
that
gets
very
diverse,
but
it
comes
together
to
form
something
beautiful.
E
K
I
was
gonna
have
to
turn
around
I'm
a
poor
substitute
for
Alan
Harrison,
who
does
this
every
year,
Alan
served
in
the
General
Assembly
for
many
years,
as,
as
you
know,
longtime
electoral
board
member
had
a
little
surgery
last
week,
so
I'm
filling
in
before
I
give
this
pronouncement
I
just
want
to
say
to
you
for
not.
Everybody
is
blessed
with
artistic
talent
you're
looking
at
somebody
that
has
zero
and
not
everybody
is
fortunate
enough
to
grow
up
in
a
special
place
like
Arlington
Virginia
and
the
really
good
news
today.
K
Is
you
four
and
actually
all
the
191
that
made
these
submissions
appreciate.
That
fact,
and
that's
the
really
good
news
for
today-
we're
all
very
glad
that
you're
here
and
that
you
did
this.
It's
now
my
honor
as
a
member
of
the
Rhondda
County
Board,
that,
upon
the
examination
of
the
records
deposited
with
the
office
of
the
Arlington
County
Treasurer
in
the
matter
of
selecting
the
2018-19
vehicle
decal,
do
hereby
certify
that,
after
careful
examination
of
the
three
thousand
six
hundred
and
nineteen
valid
ballots
cast.
K
C
C
That
that
keeps
it's.
That
concludes
our
recognitions
for
the
day.
C
C
The
the
launch
event
represented
the
rollout
of
a
draft
action
plan
to
address
some
of
the
significant
challenges
to
starting
a
new
child
care
center
in
Arlington
or
expanding
existing
ones,
and
to
addressing
some
needs
in
our
community
for
accessible
available
and
high
quality
child
care.
Things
like
creating
centralized
access
for
consumers
and
providers,
better
coordination
of
wait,
lists
etc.
C
Is
one
of
the
things
I
think
we
heard
most
frequently
at
the
event
last
Thursday
is
that
this
work
was
much
appreciated
and
very
overdue
and
so
I
think
there's
a
lot
of
urgency
as
well
as
enthusiasm
and
I
know.
I
am
looking
forward
to
working
with
that
interdepartmental
team
as
we
start
to
consider
some
policy
changes
in
the
year
ahead.
C
The
other
comment
I
wanted
to
make,
as
is
our
practice,
to
provide
a
brief,
General
Assembly
update
if
it's
January,
that
must
mean
that
the
General
Assembly
is
in
session.
It
has
been
a
breakneck
pace
in
Richmond.
There
are
still
two
more
weeks
before
crossover,
which
is
the
deadline
for
House
and
Senate,
the
House
and
the
Senate
to
consider
bills
originating
in
their
own
bodies,
and
there
are
about
2,500
bills
still
pending,
so
the
pace
down
there
is
pretty
frenetic
as
I
know.
C
At
least
two
of
my
colleagues
were
down
there
with
me
last
weekend,
I
think
as
we
saw
for
ourselves.
So
how
is
arlington
doing?
How
are
we
doing
against
our
legislative
agenda?
One
of
our
top
priorities,
perhaps
our
top
priority
period.
This
session,
of
course,
is
LaMotta
and
specifically
dedicated
funding
to
restore
and
sustain
that
entity.
Several
bills
and
numerous
budget
amendments
have
been
introduced
to
address
the
need
for
dedicated
funding,
Senator
Dix
asla
and
our
own
delegate.
C
Rep
Sullivan,
have
introduced
bills
to
carry
forward
a
proposal
made
by
the
outgoing
governor
Terry
McAuliffe,
and
that
bill
is
now
being
revised
to
address
some
of
the
concerns
about
the
initial
proposal
on
funding
sources,
with
significant
involvement
from
the
team
supporting
governor
Northam,
the
the
evolving
bill
is
seeking
to
add
some
statewide
funding,
we're
distributing
some
other
sources
of
funds,
we're
looking
to
see
draft
legislative
language
within
the
coming
days.
In
fact,
the
Senate
hearing
bill
is
tomorrow.
C
I
am
chair
of
the
env
DC
legislative
committee,
and
so
in
that
capacity
was
in
Richmond
last
week
to
meet
with
some
key
legislators
on
the
relevant
committees,
as
well
as
an
opportunity
to
talk
with
the
new
Secretary
of
Transportation
Shannon
Valentine.
Nothing
in
the
General
Assembly
is
ever
certain.
I
think
that
this
sends
is
optimism
about
the
the
prospects
of
our
goal
for
dedicated
and
sufficient
funding
to
sustain
Metrorail
into
the
future.
But
certainly
a
lot
of
efforts,
concerns
and
work
ahead
do
remain
on
trying
to
get
to
that
goal.
C
Additionally,
one
of
our
other
key
areas
of
focus
as
Arlington
County
is
renewing
the
transit
occupancy
tax
surcharge,
which
is
dedicated
to
tourism
promotion.
That
is
a
bill
we
are
championing
in
partnership
with
our
Chamber
of
Commerce,
Janet
Howell
has
patron
to
the
Senate
version,
and
that
was
approved
by
the
Senate
overwhelmingly
last
week,
which
is
good
news
for
us
hearing
on
the
House
version,
which
we
are
tracking
closely
will
be
scheduled
soon
beyond
that.
C
As
Watchers
of
our
General
Assembly
legislative
package
know,
we
are
tracking
a
number
of
different
bills
related
to
energy,
on
solar
energy
and
net
metering.
Wireless
telecommunications.
There
is
legislation
pending
that
we
are
quite
concerned
about
that,
could
gut
local
zoning
and
permitting
and
local
governments,
Arlington
and
others
all
around.
The
Commonwealth
are
working
together
to
address
and
try
to
mitigate
some
of
the
more
negative
aspects
of
the
bill.
C
Medicaid
expansion,
of
course,
remains
of
interest
to
us
in
Arlington
as
other
jurisdictions
around
the
state,
a
live
issue
and
was
sort
of
the
first
fight
of
the
first
volley
and
it
unsuccessfully
for
Medicaid
expansion.
But
we
are
hearing
from
our
partners
in
Richmond
that
this
is
not
done
for
this
session
and
some
hope
remains
voting,
including
some
close
to
home.
We
know:
we've
talked
about
members
of
our
with
our
general
members
of
our
delegation
to
the
General
Assembly,
with
an
interest
in
Instant
Runoff
voting
in
primaries.
C
There
were,
in
fact,
so
many
bills
related
to
voting
introduced
this
session,
that
the
chairman
of
the
relevant
committees
have
requested
a
study
between
sessions
to
fully
vet
all
of
the
issues
and
solutions
brought
forward.
So
maybe
we'll
see
some
action
in
the
2019
session.
The
restricting
plastic
bags
met
a
similar
fate.
C
Legislation
which
we've
supported
in
our
package
to
restrict
plastic
bags
was
carried
over
into
the
2019
session,
with
the
promise
of
a
to
look
into
how
such
restrictions
could
work
tree
preservation,
an
emerging
priority
for
us
and
one
in
which
we
are
often
as
a
locality,
somewhat
circumscribed
by
lack
of
state
authority.
We're
seeing
mixed
success
on
that
issue.
Regretfully,
delegate
Hope
had
introduced
a
bill
at
our
request
that
would
allow
localities
to
offer
additional
incentives
to
protect
trees
during
redevelopment
on
private
property.
C
That
did
fail
in
committee,
but
I
know
we
will
continue,
along
with
many
of
our
residents
to
work
with
delegate,
Hope
and
other
members
of
the
General
Assembly
to
bring
forward
similar
legislation
that
could
help
us
protect
our
tree
canopy
in
coming
sessions.
So
you
know
the
the
the
scope
is
wide.
The
number
of
bills
are
many
in
addition
to
amending
and
approving
the
multi
trillion-dollar
biennial
budget
for
fiscal
year
in
19
and
20.
C
The
General
Assembly
is,
of
course,
carrying
a
wide
variety
of
bills
that
affect
the
everyday
lives
of
Arlington,
Ian's
and
Virginians
across
the
Commonwealth,
and
they
have
time
for
a
few
other
items.
This
is
a
great
human
interest
story
that
our
legislative
liaison
chaired
one
of
the
bills.
Making
its
way
of
the
2500
is
to
designate
the
red
salamander
as
the
state
salamander
personally
I,
don't
know
how
the
General
Assembly
could
possibly
award
that
distinction
to
any
salamander
other
than
the
Jefferson
salamander
of
the
Blue
Ridge.
C
But
this
is
why
we
pay
them
the
big
bucks.
So
that
concludes
our
legislative
report.
Mr.
Getchell,
mr.
Vyse
said,
if
there's
anything
you
wanted
to
add
from
your
time
in
Richmond,
welcomed
the
opportunity
to,
or
for
my
colleagues
as
well
as
I,
know
we're
hard
at
work
on
a
variety
of
priorities.
Thanks.
F
Miss
crystal
I
think
the
only
thing
I
would
add
is
to
mention
by
name
our
legislative
liaison,
Pat
Carroll,
and
the
reason
why
Pat
is
not
with
us
today
is
because
she's
hard
at
work
down
in
Richmond
and
madam
chair
not
to
put
you
on
the
spot.
But
do
we
know
offhand
what
the
status
might
be
right
now
of
any
nonpartisan
redistricting
legislation
which
we've
also
embraced
to
you
know
avoid
that
toxic
partisanship
on
both
sides
of
the
aisle
I
believe.
C
C
F
One
really
quick
one,
the
as
liaison
to
the
county's
planning
process
for
the
four
mile
run
valley
initiative.
I
just
wanted
to
point
out
that
next
Tuesday
February
6th
is
the
next
meeting
of
the
working
group
and
the
issue
de
jour
is
going
to
be
all
things.
Traffic
county
staff
is
going
to
be
presenting
and
the
consultant
is
going
to
be
presenting
the
study
that
was
commissioned
to
look
at
traffic
and
transportation
in
the
valley,
parking
cars,
service
vehicles,
delivery
vehicles,
buses,
bicycles,
pedestrians.
F
How
can
that
multimodal
transportation
scheme
work
in
a
more
pleasing,
pleasant
and
productive
manner
in
four
mile
run?
Valley
one
of
the
big
questions
that's
going
to
be
discussed
is:
should
Four
Mile
Run
Drive
be
put
on
a
road
diet,
in
other
words,
reconfiguring.
The
two
lanes
in
each
direction
may
be
going
down
to
one
in
each
direction,
with
a
central
turning
lane
diagonal
parking
parallel
parking.
Those
are
the
types
of
issues
that
are
going
to
be
discussed.
F
C
C
M
Will
I
talk
about
madam
chair,
so
to
give
a
give
our
monthly
update
on
Metro
just
a
few
things?
First,
what's
been
in
the
news,
a
couple
of
incidents
that
may
have
caught
the
media's
attention
that
were
not
necessarily
positive:
the
redline
derailment
On
January
15th
2018.
This
is
a
derailment
that
took
out
service
to
the
redline
for
a
little
over
a
day
about
20
out
28
hours
about
10
feet
of
track,
actually
cracked
causing
a
derailment.
The
good
news,
however,
is
that
there
was
a
very
safe
and
orderly
evacuation
of
all
passengers.
M
No
injuries
were
reported.
It
looks
like
at
this
point
with
the
investigation
still
very
preliminary,
that
there
was
a
defect
of
some
sort
in
the
in
the
rail
and
that
it
was
not
available
to
all
of
the
prior
track
inspections
that
revealed
any
any
issues
and
that
it
was
something
that
happened
at
the
point
of
impact.
The
investigation
is
still
ongoing
and
the
board
is
heavily
involved
in,
seeing
that
it
be
very
exhaustive.
M
Then,
a
week
later,
right
here
in
Arlington
at
Pentagon
City,
we
had
a
track
fire
due
to
an
arcing
incident
that
took
out
service
for
about
an
hour
on
January
22nd
service
was
quickly
restored
to
normal
and
I.
Just
bring
I
make
mention
of
this
because
of
the
exemplary
work
of
the
Arlington
County
Fire
Department,
which
was
on
the
scene
and
did
tremendous
work
getting
not
only
the
fire
extinguished
but
making
it
possible
for
Metro
to
restore
service
very
quickly.
M
What
was
a
relatively
minor
blip,
even
though,
of
course
it
was
during
the
rush
hour
period
on
to
some
good
news.
At
least
that's
been
well
received
by
Metro
customers
on
Friday
I'm.
Sorry,
on
Thursday,
the
25th,
the
board
approved
a
new
program.
It's
been
been
dubbed
the
Metro
customer
confidence
program
which
essentially
will
allow
for
anybody
who's,
taking
a
trip
on
Metro
Rail,
and
they
have
their
trip
delayed
by
15
minutes
or
more.
M
They
will
get
a
free
ride,
essentially
some
vagaries
if
they
have
a
past
product,
but
essentially
they
will
get
a
smart
trip
credit
if
they
are
a
registered
smart
trip
user
for
a
free
ride.
Due
to
the
inconvenience
this
is
made
possible
because
of
some
technological
advancements
and
investments
that
have
been
made
to
actually
track
what
a
customer's
real
trip
time
should
actually
be.
After
factoring
in
you
know,
appropriate
waiting
times
in
traversing
a
station,
we
can,
with
a
reasonable
degree
of
confidence,
know
when
people
are
delayed
due
to
metros
inefficiencies.
M
Now
we
have
built
in
some
safeguards
in
the
event
that
people
want
to
try
and
game
the
system
and
hang
out
at
the
station
to
catch
a
free
ride.
We
will
limit
it
to
a
certain
number
of
times
per
month,
but
this
is
the
kind
of
initiative
that
is
in
place
in
many
transit
properties
throughout
the
country,
and
we
hope
that
it
will
continue
to
give
people
the
peace
of
mind
that
Metro
is
much
more
reliable
and,
as
I
think
I've
reported
last
month.
The
data
actually
reveals
that
Metro
hit.
M
What
is
a
recent
all-time
high
in
rail
reliability
with
trips
exceeding
90%
on
time
and
another
metro
note
just
today
or
yesterday,
congressman
Gerry
Connolly,
who
has
been
hard
at
work
on
the
Metro
funding
bill,
introduced
his
legislation
which
well
to
be
quite
frank.
You
have
greater
chances
of
winning
the
Powerball
and
this
has
of
passing.
But
what
it
does
do
is
change
the
conversation
about
Metro
funding
to
not
only
provide
sufficient
amounts
of
capital
contributions
from
the
federal
government
to
actually
participate
in
the
operations
of
the
nation's
subway
system.
M
It
also
makes
sure
that
the
federal
priorities
of
proper
investigative
oversight
by
the
Office
of
the
inspector
general
is
properly
and
it
provides
a
path
for
Metro
if
it
meets
performance,
incentives
to
receive
increased
funding,
and
it
also
for
the
first
time
sets
a
marker
that
the
federal
government
should
actually
provide
operating
dollars
for
Metro
again
doesn't
have
a
chance
of
passing,
but
hopefully
changes.
The
conversation
for
all
of
those
who
have
been
involved
in
talking
about
Metro
governance.
C
L
I
just
like
to
add
a
little
bit
to
what
mr.
Dorsey
said,
one
I
think
miss
congressman
Connolly.
It
does
change
the
conversation
there,
probably
a
lot
of
people
who
aren't
aware
that
the
federal
government
doesn't
cover
operating
me
to
just
get
it
clear
and
then
I.
It
may
have
been
at
the
NV
TC
meeting
that
we
three
were
at
it
was.
It
was
a
now.
They
did
a
survey,
so
people
who
ride
Metro
say
it
has
gotten
better
people
who
don't
ride.
L
Metro,
say
it's
not
so
that
if
you're
actually
experiencing
it
you're
experiencing
is
getting
better,
but
everybody
else
doesn't
know
this
and
we
got
to
figure
out
a
way
to
get
the
word
out
and
then
finally,
anybody
who
reads
their
New,
York,
Times
and
reads
about
what's
going
on
with
the
New
York
subway
realizes
we're
not
doing
so
bad
here
and
thank
you,
mr.
Dorsey,
for
everything,
you're
doing
and
I
think
things
are
getting
better.
Thank
you.
M
So
I
think
it
just
underscores
your
point.
People
who
take
the
time
to
actually
get
in
and
know
what's
going
on
can
only
come
away
with
the
unescapable
conclusion
that
things
are
improving.
You
know
perfection
a
while
an
ideal
will
never
be
achieved,
but
for
people
who
don't
engage
the
picture
is
very
different
from
people
who
actually
ride
and
do
the
work.
C
F
Reach
and
forward,
as
my
colleagues
know,
is
a
consortium,
an
adjunct
of
the
Metropolitan
Washington
Council
of
Governments
and
miss
Garvey
and
I
are
the
counties
delegates
to
the
region
forward
coalition
Arlington
hosted
a
meeting
in
Crystal
City
last
spring,
but
we
tend
to
meet
down
at
the
cog
headquarters
in
the
district
and
the
focus
of
the
region
forward.
Meeting
last
week
was
prosperity.
How
are
we
doing
with
respect
to
certain
prosperity,
metrics
and,
more
importantly,
how
are
we
doing
with
sharing
that
prosperity
and
making
it
more
equitable
across
demographic,
ethnic
and
economic
lines?
F
So,
just
in
brief,
some
of
the
metrics
that
we
did
get
a
report
on
war
and
some
of
the
key
indices
to
measure
prosperity.
You
see
on
the
slide
here.
Annual
growth
rate
in
median
wages
grew
faster
than
inflation.
That's
good
check
sustaining
an
annual
one
to
three
percent
increase
in
the
number
of
new
jobs
in
the
metropolitan
area
check.
Although
the
number
of
new
jobs,
the
current
trajectory,
is
down
a
bit
a
little
bit
from
what
it
was
number
three
sustained:
an
annual
two
to
four
percent
growth
rate
in
gross
regional
product,
3.2
percent.
F
Again,
we're
in
the
range
there,
although
down
a
little
bit
trend
wise
a
one,
interesting
metric,
improve
access
to
vocational
training.
We
haven't
decided
on
a
method
of
measurement
that
is
not
determined
yet
we're
also
bandying
about
whether
or
not
we
need
to
change
vocational
training
to
something
like
like
career
education.
Something
like
that.
F
Twenty
five
percent
were
there
check
now,
what's
interesting,
what's
going
to
be
interesting,
is
drilling
down
to
see
how
the
various
localities
are
actually
doing,
including
Arlington
next
slide.
Please
here
you
see
kind
of
a
cross-cutting
matrix
of
how
these
items
are
measured
in
a
little
more
granularity,
land
use,
transportation,
environmental,
climate
and
energy,
economic
housing,
Health
and
Human,
Services
and
public
safety,
and
in
in
future
programs
for
the
region
forward
coalition,
we're
going
to
be
talking
about
sustainability
in
April,
accessibility
in
July
and
finally
livability
in
October.
F
M
I
just
like
to
point
out
on
your
scorecard
slide
from
the
one
before
it's,
while
it's
always
great
to
see
wages
increasing
faster
than
inflation.
I
just
want
to
point
out
for
you
and
your
work
that,
given
that
inflation
targets
are
usually
set
at
about
two
percent,
you
know
wage
growth
is
still
not
strong
in
our
region
or
nationally
and
in
the
only
reason
why
this
gets
the
green
checkmark
is
because
inflation
continues
to
be
historically
low.
F
I
think
that's
an
important
and
sobering
observation
and,
as
I
said
we're
very
mindful
of
you
know,
you
could
only
read
so
much
into
these
into
these
benchmarks.
They
are
some
indication,
but
no
means
the
whole
story,
and-
and
we
did
spend
a
lot
of
time,
focusing
on
equity
issues
and
looking
how
this
is
distributed
throughout
the
SMS,
a
and
including
in
Arlington
yeah.
L
And
I
actually
I'd
add
to
that
sister
fights.
If
you
remember
the
the
woman
who
came
and
spoke
from
a
you
with
the
demographic
data,
one
of
the
things
she
said
was
that
I
think
it's
our
lower
end.
Wages
are
better
than
San,
Francisco
and
boss.
We
have
some
of
the
highest
low
end
wages
of
any
of
the
kind
of
really
active
urban
areas
and
that's
interesting
and
actually
a
strength
for
our
region.
I
think.
F
Just
another
one
really
quickly,
so
we
talked
about
a
lot
about
surface
transportation
today,
already
in
four
mile
run
and
with
mister
Dorsey's
report
on
metro,
let
it
let's
go
up
to
the
sky.
On
January,
16th
I
had
the
pleasure
of
attending
and
providing
brief
remarks
at
congressman
buyers,
community
forum
on
helicopter
noise.
This
has
really
been
a
vexing
issue
in
our
metropolitan
area
for
quite
some
time.
Why
is
that?
Well,
there's
three
branches
of
the
Armed
Forces.
There
are
other
military
oriented
helicopters.
F
Besides
the
main
three
branches,
the
there's
a
Coast
Guard
has
helicopters,
the
army,
the
Air
Force,
the
Marines
and
so
forth.
There
are
multiple
locations
as
to
where
they
fly
to
and
from
you've
got
the
White
House,
the
vice
president's
house,
the
Pentagon,
several
military
bases,
three
airports
and
so
forth.
F
The
congressman
this
was
an
outgrowth
of
the
congressman's
successful
legislation
that
he
sponsored
to
get
in
into
the
last
defense,
reauthorization
Act
appropriations
to
fund
a
study
of
helicopter
noise,
and
now
we
do
hear
from
some
people,
of
course,
who
find
the
the
the
whirr
of
the
Osprey
above
their
heads,
comforting
and
and
and
and
safe,
but
many
others
of
course
find
that
a
deeply
disturbing,
especially
when
they
fly
over
at
multiple
and
random
times
of
the
day.
So
this
study
is
ongoing.
It's
it's
looking
at
the
causes
of
helicopter
noise.
F
What
might
be
done
to
mitigate
the
noise?
Just
a
couple
of
quick
takeaways
in
terms
of
the
response
by
over
a
hundred
people
they're,
mostly
from
Arlington
Alexandria
other
places
close
into
the
Beltway.
The
number
one
request
of
the
military
brass
was
to
clamp
down
on
VIP
flights,
and
maybe
maybe
these
VIPs
could
could
could
maybe
experience
the
challenges
that
we
have
with
our
Surface
Transportation
from
time
to
time
route
changes,
route
enforcement
flying
at
higher
altitudes
and
finally,
quieter,
more
environmentally
friendly
equipment.
That
analogy
also
goes,
of
course,
for
commercial
aircraft
noise
at
DCA.
F
L
Then
I'll
pick
up
and
well
we're
just
I
just
wanted
to
say
that
it
was
a
great
meeting
there
and
the
congressman
was
so
impressive
at
the
end
he
stood
up
and
basically
summarized
all
the
comments
that
he'd
heard.
He
did
it
succinctly.
He
did
it
well,
it
was
clear:
he'd
been
listening,
so
kudos
to
congressman
buyer
and
I
just
wanted
to
report
a
little
bit
on
the
Northern
Virginia
Regional
Commission,
both
mr.
L
L
We
brought
up
the
savings
that
we've
had
here
in
Arlington,
with
LED
lights,
with
our
street
lights
and
then
that
kind
of
launched
a
broader
conversation
we
started
talking
and
that
led
to
john
morrel,
our
energy
manager
asking
it
coming
to
present
to
the
Northern
Virginia
Regional
Commission.
So
he
came
and
did
a
presentation
about
our
LED
lights
and
what
we've
been
saving
and
then,
as
we
started
talking,
everybody
started
to
realize.
L
Arlington
is
in
a
very
unique
position
because
we
own
a
lot
of
our
streetlights
and
we're
able
to
have
a
fair
amount
of
control.
The
rest
of
the
jurisdictions
do
not,
and
it
became
really
clear
to
them
what
a
problem
it
was
that
they
couldn't
switch
to
the
LED
lights
as
quickly
as
they'd
like
to,
and
it
led
to
the
Commission
itself
deciding
as
a
group,
and
we
sent
a
letter
then
to
dominion.
L
Virginia
Power
that
we,
that,
as
a
region,
we
wanted
one
to
be
moving
to
LED
lights,
wanted
different
selections
of
the
kind
of
lights
that
you
had.
Dominion
power
had
a
very
limited
selection
that
jurisdictions
could
could
choose
from
wanted
better
pricing.
So,
like
the
same
price
on
the
mate,
it's
the
same
thing
they've
had
for
35
years
and
you're
still
paying
all
of
this
money
today
and
where
is
that
money
really
going
and
what
is
it
really
covering?
So
it
turned
our
staff
into
this
various
staffs.
L
L
So
last
week
john
morrel
came
with
some
of
his
counterparts
in
the
region
to
fill
us
all
in
on
the
progress
that
had
been
made
and
Dominion
power
is
now
offering
a
much
better
selection
of
a
headlight
of
lights
and
the
kind
of
styles
that
people
that
jurisdictions
can
get
and
they
might
be
willing
to
do
even
more.
They
are
talking
about
changing
their
pricing,
they're
talking
about
how
they
can
provide
more
LED
lights
and
they
can
move
that
fairly
quickly
along
I.
L
Think
Jeff
McKay
said
that
he'd
been
working
on
something
for
five
years
on
one
Street
and
gotten
nowhere
and
finally,
it's
kind
of
budging
the
neat
thing
sitting.
There
was
how
often
the
staff
repeatedly
thanked
us
for
sending
that
letter
and
I
think
Sharon
Bulova
actually
made
a
personal
trip
down
to
the
CEO
to
make
it
clear.
L
This
was
important
to
the
elected
officials
and
it
finally
got
things
moving,
and
it
was
just
a
great
sort
of
a
great
indication
of
what
this
region
can
do
when
we
work
together
and
you
had
regional
elected
leaders
working
together,
it's
a
great
forum
to
do
that.
We
were
working
with
our
staff
and
it's
gonna
be
a
benefit
to
the
entire
region
to
all
of
our
taxpayers,
and
we
finally
kind
of
got
things
moving.
Just
by
cooperating
so
I
just
want
to
say
that
I
think
things
are
going
well
there
and
it's
really
useful.
C
F
Just
want
to
add
a
final
note
that
that,
also
among
the
topics,
although
not
not
as
robustly
discussed,
that
we're
dealing
with
with
Dominion
on
and
that
is
service
issues
and
how
responsive
they
are
to
service
calls.
Both
governmental
calls,
as
well
as
individual
homeowner
and
commercial
owner
calls
so
more
work
to
do
in
that
regard.
But
certainly
progress
is
at
hand.
L
C
D
Thank
you,
madam
chair
I
have
a
few
items.
The
first
item
I'd
like
to
cover,
is
to
let
you
know
our
annual
report
for
2017
is
complete
and
can
be
found
in
two
places
on
the
county's
website
by
searching
annual
report,
and
it
can
be
found
right
next
to
me
right
here
and
I
have
copies
for
each
of
you,
which
I'll
pass
out
to
you.
D
And
2017
for
Arlington
County
government
was
a
year
of
success
and
overcoming
challenges
as
we
detail
in
the
report.
The
report
is
broken
onto
into
sections
and
let
me
list
the
sections
for
you
because
there's
a
lot
of
material
in
there
we
have
a
discussion
of
the
social
safety
net,
economic
sustainability,
fiscal
sustainability,
environmental
sustainability,
public
safety
and
an
area.
D
That's
continuing
area
of
success
and
improvement,
our
county
and
school
collaboration
summary
of
our
capital
projects,
our
public
involvement
and
inclusion
and
administrative
enhancements
and
also
awards
and
honors
and
I,
would
be
remiss
if
I
didn't
take
the
opportunity
to
thank
Pam
Locke
and
my
staff
who's
produced
this
report
for
each
of
the
past
nine
years,
and
it's
a
great
document
worth
having
I.
Take
it
with
me
wherever
I
go.
D
The
next
item
I
wanted
to
cover
is
a
brief
update
for
you
on
the
tree,
canopy
study
as
part
of
fiscal
year,
2018
county
board
budget
guidance,
Parks
and
Recreation
staff
was
directed
to
conduct
an
update
to
the
arlington
tree
canopy
study.
The
study
is
complete
and
the
report
and
companion
presentation
are
now
posted
on
the
county
website.
D
Study
was
conducted
using
2016
aerial
data
from
the
national
agricultural
imagery
program
and
multispectral
imagery
and
other
series
of
data
from
the
US
Department
of
Agriculture
and
using
that
data
of
the
Parks
Department
contracted
with
the
Davie
resource
group
to
provide
an
urban
tree
canopy
assessment.
In
brief,
the
county
saw
an
overall
increase
in
the
tree,
canopy
from
40
percent
in
2011
to
41
percent
in
2016,
but
still
not
to
the
level
shown
in
the
county's
inaugural
study
in
2008,
which
at
that
point
showed
43
percent.
D
D
Now
we
anticipate
updating
this
data
every
five
years,
although
it
is
tied
to
when
the
new
aerial
data
is
available
and
in
addition
to
posting
on
our
website,
the
park
staff
will
present
this
to
the
urban
forestry
commission
and
other
interested
commissions
and
committees,
and
the
study
is
also
going
to
be
big
help
in
informing
us
on
the
current
pops
process
and
the
updates.
We're
going
to
be
making
in
pops
and
the
sub
plans.
So
that's
just
a
quick
update
on
that.
D
My
final
item
is
a
summary
of
what
happened
when
during
the
cold
weather
and
was
some
of
the
issues
we
had
with
our
call
center
and
for
that
I'm
gonna
ask
Mike
Collins.
Here
he
comes
magically
appearing
from
the
Department
of
Environmental
Services
and
Brian,
a
Helfer
from
my
office
to
update
you
on
the
call
center
efforts
and
how
it
related
to
the
recent
cold
weather
and
with
that
I'm,
going
to
turn
it
over
to
mr.
Collins
afternoon.
N
Board
members,
so,
as
mr.
Schwartz
mentioned,
will
be
I'll,
be
talking
specifically
about
the
des
water,
Control,
Center
and
I.
Think
Brian
is
going
to
give
an
update
on
a
broader
study
of
the
county's
call
centers
so
des.
We
have
really
two
public
facing
numbers
that
we
direct
most
of
the
traffic
to
the
first
is
our
customer
service
line
is
our
main
main
call
center,
which
is
extension,
six,
five,
seven
zero
and
that's
staffed
during
typical
business
hours.
N
It
provides
assistance
on
issues
that
include
trash
and
recycling,
water,
sewer
service
traffic,
signals,
street
lights
and
all
other
manner
of
des
and
even
countywide
issues
that
come
their
way.
The
second
public
facing
number
that
we
have
is
our
water
control
center.
That's
that
operates
our
water
sewer
emergency
line,
which
is
extension
six
five,
five
five,
that
number
is
staffed
24/7
and
over
the
years
it's
evolved
to
handle
a
wide
range
of
infrastructure.
N
Related
emergencies
after-hours,
particularly
the
provision
of
after-hours
emergency
service,
has
historically
been
an
efficient
allocation
of
services
and
resources
at
the
water
control
center.
However,
twice
in
the
last
month,
twice
in
January
the
that
water
sewer
line
six
five
five
five
experience
call
volumes
which
exceeded
our
capacity
to
handle
them.
N
These
two
events
demonstrated
a
system
where,
where
our
technology
is
misaligned
with
our
staffing
and
resources,
and
it
it
led
to
many
frustrated
residents
before
getting
into
those
events
that
happened
at
the
control
center
this
month,
I
think
it's
important
to
note
that
there's
a
distinction
between
the
24-hour
water
control
center
and
a
typical
customer
call
center.
The
the
control
centers
primary
responsibility
is
to
monitor
and
operate
the
water
water
distribution
system
and
to
dispatch
crews
to
water
and
sewer
emergencies
as
a
secondary
function
and
by
nature
of
being
staffed
24/7.
N
It
can,
under
typical
circumstances,
provide
customer
service
to
residents
after
hours.
So
during
the
first
incident,
which
was
the
week
of
January
the
week
end
of
January
6th,
7th,
6th
and
7th,
we
experienced
a
rash
of
frozen
water
meter
calls
and
that's
when
literally
water
meters
freeze,
because
the
we
had
an
extended
cold
snap
of
20
degree,
weather
and
actually
the
water
and
our
distribution
system
was
barely
above
freezing.
It's
coming
out
of
the
Potomac
River.
N
245
frozen
meter
calls
that
weekend.
This
is
where
our
technology,
as
people
called
us,
and
overwhelmed
the
staffing
that
we
had
on
board
to
answer
phones
and
trying
to
dispatch
crews
to
address
these
situations.
Some
residents
got
put
into
some
residents
either
could
not
get
through
it
all
and
got
a
busy
signal
or
were
put
into
a
queue,
sat
in
a
queue
for
a
period
of
a
few
minutes,
then
rolled
into
a
an
actual
wringing
situation
rung
through
a
few
lines
and
got
without
any
further
information.
Obviously,
that's
not
the
customer
service.
N
Our
residents
expect
so
after
that
incident.
We
we
implemented
two
immediate
enhancements
to
the
system,
and
these
were
just
immediate
kind
of
best.
We
could
do
and
short
notice
enhancements.
One
of
them
was
that
we
provided
more
informative
messaging.
However,
that
messaging
was
still
static,
so
it
was
more
informative
messaging
and
we
also
provided
the
capability
for
reporting
water
and
sewer
emergencies
online.
N
Again,
the
call
center
the
call
volume
Ithaca
at
the
water
Control
Center
exceeded
our
capacity
to
answer
the
phones
we,
but
we
do
believe
the
enhancements
that
we
put
in
the
the
updated
messaging,
the
more
informative
messaging
and
particularly
the
report,
a
problem
tool
actually
diverted
took
care
of
a
number
of
citizens
and
so
improved
our
responsiveness.
We
got
about
seven,
we
got
70
reporter
problem
tickets
so
that
diverted
seventy
and
another
hundred
calls
went
to
the
police
non-emergency
line.
N
We
are.
We
are
currently,
though,
actively
working
with
Department
of
Technology
Services
DTS
to
implement
a
more
robust,
a
permanent
solution
over
the
coming
months.
The
the
anticipated
technology
solutions
that
we're
looking
out
right
now
are
intended
to
allow
to
allow
our
water
control
center
to
activate
in
emergency
mode
on
the
phones.
N
The
the
concept
that
we're
looking
at
right
now
would
allow
for
us
to
activate
that
quickly
provide
a
relevant
in
situation,
specific
message
and
then
also
alert
to
the
alert,
the
callers
to
the
report
tool
problem
or
if
they
have
an
immediate
water
sewer
emergency.
That's
not
related
to
the
current
situation
status.
We
could
would
also
inform
them
that
the
police
non-emergency
line
is
available.
N
We
had
we
had
previously
when,
when
the
report
of
problem,
what
came
out
was
rolled
out,
we
had
consciously
decided
not
to
use
that
tool
for
emergencies,
with
the
notion
that
we
want
people
to.
Let
us
know
right
away,
but
clearly
we
don't
want
to
tell
them.
You
can't
use
that
tool,
call
us
and
then
not
be
able
to
actually
accept
the
call.
So
we
are
like
I
said
we
did
implement
that
tool
on
a
trial
basis.
N
N
A
problem
tool
actually
has
some
of
that
functionality
built
in
and
again
I
think
on
the
weekend
when
the
valve
failed,
I
think
that
allowed
a
number
of
customers
that
were
using
that
tool
to
see
that
there
was
a
problem,
see
the
other
problems
and
we
think
that
probably
helped
them
realize
this,
isn't
a
problem
specific
to
me.
It's
a
problem
in
the
neighborhood
and
hopefully
have
confidence
that
we
were
working
on
addressing
it.
N
Finally,
we're
also
reviewing
we
were
reviewing
our
internal
resources
in
partnering
in
the
countywide
call
center
study,
which
Brian
will
be
talking
about
see
what
we
can
make
sure
what
to
see
what
resources
we
have
and
tools
exist.
That
will
enable
us
to
provide
a
enable
our
control
center
to
handle
peak
workloads
in
a
customer
responsive
manner,
but
also
provided
an
environment
in
which
they
can
effectively
perform
their
primary
purpose
of
monitoring
and
operating
our
water
distribution
system
and
with
that
I
think
I'm,
going
to
turn
it
over
to
Brian.
O
Hey
everyone,
so
we've
been
we've
had
this
pretty
extensive,
cross-cutting,
departmental
team.
Looking
at
how
do
we
take
calls?
Generally,
we
have
some
very
formal
call
centers,
and
then
we
have
lots
of
hundreds
of
numbers
and
points
of
entry
into
the
to
the
county,
so
we
or
in
the
process
of
establishing
what
we
can
do
from
a
technology
solution
staffing.
We
know
we
need
to
do
training
we've
rolled
out.
The
cares
initiative
I
think
we
shared
with
you
a
couple
weeks
ago,
and
that
was
a
Tier
one.
O
If
it's
not
something,
that's
in
your
wheelhouse,
so
how
to
transfer
a
call,
how
to
triage
a
call
how
to
have
situational
awareness
about
other
things
that
are
happening,
and
we're
really
excited
about
some
of
the
tools
that
we're
finding
to
do
that
training,
so
that'll
be
coming
in
the
next
really
in
the
next
month.
We're
also
looking
at
metrics
and
how
to
look
at
customer
service
metrics.
Currently
most
of
our
metrics
are
around
drop.
O
Calls
number
of
transfer
calls
number
of
abandoned,
calls
length
of
call
we're
really
looking
at
a
customer
service
metric
and
we'll
be
rolling
out
shortly.
The
care
Squad,
which
is
a
mystery
shopper
initiative
that
allows
us
not
only
to
do
some
customer
service,
not
I,
want
to
call
it
evaluation,
but
some
insight
about
areas
of
opportunity
for
growth
on
the
phone,
but
also
in
person
around
the
county
and
so
that'll
be
coming
in
the
spring
and
in
in
the
early
summer.
So
we're
really
excited
about
that.
D
With
that
we'll
be
happy
to
answer
any
questions
you
might
have
about
what
happened
over
the
last
few
weeks
and
I
I
would
be
remiss
if
I
didn't.
Also
thank
all
the
staff
that
were
going
out.
I
know
the
board
has
said
this
previously,
but
with
the
weather
being
absolutely
incredibly
cold,
we
have
and
I
don't
know
how
many
water
main
breaks
we
had.
We
had.
We.
D
C
L
This
is
great,
thank
you
and
I
think
the
map
is
them
may
be
the
most
that
people
can
go
online,
see
what
the
people
all
people
need
often
is
information.
They
can
put
up
with
a
lot
if
they
know
why
and
what's
happening
and
I
can
see.
You
all
are
working
on
that
and
I
think
it's
great
so
just
keep
up
the
good
work
and
do
thank
those
guys.
I
mean
I
drove
by
some
of
them
out
in
this
cold,
cold
weather
working
really
hard
and
really
appreciate
it.
Thank.
O
M
You
know
thank
you,
ditto,
on
all
of
the
praise
for
the
people
who
did
work
hard,
but
I
appreciate
very
seriously
mr.
Collins
that
you're,
taking
seriously
the
deficiencies
that
we
experienced
and
are
figuring
out
how
to
address
them.
Just
a
question:
have
we
evaluated
the
performance
side
of
things
after
if
people
were
successful
in
notifying
you
of
a
water
meter
frozen
issue?
How
long
on
average
did
it
take
for
us
to
go
out
and
remediate
their
situation?
I.
N
Don't
have
specific,
no
I've
not
done
that
analysis,
but
typically
for
a
frozen
meter.
That's
a
that's
a
high
priority
emergency,
so
we
expect
to
get
that
resolved
within
one
to
two
hours.
It's
we're
out
there
right
away
and
typically
will
either
heat
up
the
meter
with
a
torch
or
will
swap
it
out.
So
it's
a
that's.
That's
an
hours,
certainly
not
days.
That's.
N
F
Two
quick
questions
and
I
do
want
to
compliment
staff
for
our
page
on
water,
main
breaks,
I
think
it's
well
organized
easy
to
read
and
and
very
informative
with
a
number
of
helpful
links.
Just
two
questions.
Mr.
Collins
miss
Garvey
brought
up,
and
actually
you
brought
up
in
the
first
instance
the
idea
of
an
interactive
map.
F
Have
you
been
able
to
spot
any
Geographic
loci
of
the
majority
of
the
breaks
I
mean?
Are
we
completely
unscathed
in
some
swaths
of
the
county
and
concentrated
and
others
that's
my
first
question.
My
second
question
is
in
terms
of
the
vintage
of
the
mains
that
have
broken.
Is
there
any
age
correlation
and
then?
N
So
your
first
question
about
the
geographic
or
the
spatial
distribution:
it
is
pretty
scattered
throughout
the
county
and
distributed
throughout
the
county.
We
actually
have
we
posted
a
couple
weeks
ago,
I
think
on
Twitter,
a
map
of
all
the
of
the
breaks,
I
think
covering
the
period
of
mid
December
to
mid
January,
and
so
it's
a
good
illustration
of
the
distribution
I'm
looking
on
my
computer
right
now
of
a
distribution
of
the
frozen
water
meters
and
again
scattered
throughout
the
county.
N
As
for
your
second
question
about
the
characteristics
of
breaks,
we
do
track
the
age
of
the
pipes
generally.
They
are
happening
in
older
pipes,
which
are
it's
more,
not
just
age.
It's
really
the
material,
the
old
cast-iron
pipes
or
our
particularly
more
susceptible
cold
weather
breaks
because
cast
irons
more
brittle
and
affected
by
temperature.
So
is
the
water
or
the
soil
gets
very
cold
its
that
material
becomes
less
resilient
nowadays
and
since
proud.
N
Since
about
the
1970s
we've
been
using,
what's
called
ductile
iron
pipe
cast,
iron
versus
ductile
iron
and
ductile
iron
is
much
more
malleable,
so
more
resilient.
However,
age
and
material
of
the
pipe
are
not
the
only
factors
that
play
into
it.
A
lot
of
our
main
breaks
are
actually
associated
with
service
lines
to
where
the
service,
where
the
service
for
the
house
connects
to
the
pipe
so
there's
all
kinds
of
pipes
are
all
kinds
of
breaks
and
reasons
for
breaks.
They
are
more
concentrated
in
our
older
mains
and
in
our
cast
iron
mains.
N
With
regards
to
I,
think
the
follow
up
or
other
kind
of
question
about
CIP,
and
is
this
informing
our
CIP?
It
is
but
really
as
opposed
to
informing
this
year's
CIP.
It's
part
of
our
water
system
master
plan
which
documents
how
we
want
to
renew
our
system.
We
are
Reno
and
I
believe
last
year
we
replaced
I
think
the
number
is
three
miles
of
water
main
last
year,
particularly
small
diameter,
water
mains,
but
I
will
get
the
specific
numbers
to
you
all,
and
we
are
every
year
replacing
water
mains
and
targeted
targeted
solutions.
Okay,.
C
P
So
rather
that's
counted
as
hours
or
days,
I'm,
not
sure,
and
the
reason
I
bring.
That
up
is
not
because
I
questioned
the
validity
of
your
assessment,
but
more
wanting
to
understand
and
make
sure
is
there
some
blind
spot
potential
blind
spot
here
in
terms
of
your
data
and
your
understanding
or
something
that
was
some
outlier
circumstance
that
may
have
happened,
that
we
ought
to
be
aware
of
to
make
sure
doesn't
happen
in
the
future.
N
So
I'm
not
aware
of
that
and
to
be
honest,
I
hadn't
scrubbed,
that
data
in
terms
of
what
our
response
time
was.
I
I
was
really
operating
to
be
honest,
more
on
anecdote
in
the
absence
of
any
information
which
we
would
typically
hear
about
taking
time.
So
I'll
go
back
and
look
at
that
data
and
you
know,
can
provide
a
report
back
to
you
guys
about.
But
but
my
understanding
I
was
not
aware
of
any
that
extended
days.
P
Thank
you
and
I'm,
not
sure.
Since
I
asked
the
question
my
colleagues
can
feel
otherwise
I'm
not
so
sure
that
I
need
a
report
back
I.
Think
it's
more!
That
I
wanted
to
raise
the
issue
to
you,
so
that
you
are
aware
that
there
may
be
some
other
outlier
data.
I
mean
I.
Think
I
can
appreciate
that,
and
this
you
know
again
the
height
of
the
worst
of
times
we
have
may
have
had
a
handful
of
very
problematic
situations,
but
we
also
had
tens
of
thousands
of
customers
who
had
no
problems
whatsoever.
P
So
we
have
to
keep
things
in
perspective.
However,
if
you're
one
of
those
people
who
doesn't
have
water
and
you're
feeling
like
you,
can't
get
a
response,
it
can
be
very,
very
frustrating
so
I
just
wanted,
because
you
made
that
kind
of
I
just
want
to
make
sure
that
we're
all
aware
of
what
potentially
has
occurred.
Thank
you.
I
mean.
M
L
C
C
C
So
I
move
that
the
County
Board
convene
a
closed
meeting
as
authorized
by
Virginia
Code
sections,
2.2
37
11
a
three
five,
six,
seven
and
eight
for
the
purposes
of
discussing
the
following
one
matter
involving
the
location
of
a
business
in
the
county,
where
no
previous
announcement
has
been
made
of
the
businesses
interest
in
locating
or
expanding
their
facilities
in
the
county.
One
matter
involving
the
investment
of
public
funds
where
competition
or
bargaining
is
involved,
where,
if
made
publicly
the
financial
interests
of
the
county,
would
be
adversely
affected.
C
C
Consultation
with
the
county
attorney
concerning
Arlington
County
Circuit
Court
case
number,
17
35,
zero
consultation
with
the
county
attorney
concerning
easy,
a
case
number
V,
1,
1,
3,
9,
17
appeal,
1
consultation
with
the
county
attorney
concerning
the
terms
and
conditions
of
an
1/2
loan
to
the
Arlington
partnership
for
affordable
housing
for
the
Queens,
Court,
affordable
apartments,
affordable
housing,
project
and
consultation
with
the
county
attorney
and
necessary
staff
concerning
the
meaning
and
application
of
H
V
1204
related
to
real
estate
assessments
of
golf
courses
of
a
second
colleagues
all
in
favor,
and
is
it
this
high
like?