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From YouTube: Arlington County Board Work Session 5/30/17
Description
Arlington County Board Work Session with the County Manager regarding Code Enforcement
A
B
A
C
Thank
you.
I
have
to
do
this
publicly
and
read
this
to
ensure
Libby.
Our
colleague,
Libby
Garvey
joins
the
meeting,
so
I
have
been
notified
by
Libby
Garvey
that
she's
unable
to
attend
today's
meeting
because
of
a
temporary
disability
that
prevents
her
physically
attending
the
meeting
and
that
she
would
like
to
participate
by
phone
from
her
South
14th
Street
address
in
Arlington.
This
is
allowed
by
law
and
the
boards
policy
and
arrangements
have
been
made
for
her
participation.
So
I
will
ask
the
clerk
to
record
Libby's
notification
in
the
minutes
of
today's
meeting.
C
All
right,
so
everyone
welcome
welcome
to
those
in
attendance
and
those
watching
us
as
well.
I'm,
just
gonna,
say
a
couple
of
brief
words,
because
there's
a
lot
of
material
for
today's
meeting
I
have
two
things
really
to
just
frame
up.
One
is
that
the
agenda
before
us
is
robust.
There's
a
lot
here.
Some
of
this
is
about
really
educating.
All
of
us
I've
been
here
a
while,
but
there's
I
still
get
confused,
sometimes
regarding
the
different
types
of
enforcement
that
our
staff
in
various
places
do
and
the
different
approaches
to
that
enforcement.
C
So
today
the
meeting
is
broken
down
into
the
staff
presentation
in
a
number
of
areas
and
then
I'll
make
sure
we
stay
on
time
enough
to
allow
for
the
a
very
significant
portion
of
time
to
have
discussion.
So
if
the
presentation
starts
going
too
long-
and
it
looks
like
we're
eating
in
the
discussion,
don't
be
surprised
if
I
say
pick
up
the
pace
or
we're
going
to
cut
it
off
and
then
go
into
the
discussion,
so
just
keep
it
moving
and
I
know,
there's
a
lot
of
information
that
you
all
have
to
communicate.
C
So
we're
aware
of
that
too.
The
other
thing
is
that,
as
you
look
at
the
agenda,
this
is
I
want
to
reiterate.
This
is
not
a
meeting
to
discuss
any
particular
enforcement
code
enforcement
infraction
today's
discussion
is
not
to
talk
about
a
particular
constituents
concern
now
to
the
degree
we're
talking
about
issues
related
to
code
enforcement,
broadly
speaking,
and
some
of
the
issues
that
surface
through
board
constituent
stuff-
and
we
use
something
as
an
example
to
understand
better
how
things
are
done
or
dealt
with.
E
You,
mr.
chairman,
and
as
you
highlighted
today's
work
session
is
about
achieving
a
better
understanding
of
code
enforcement
responsibilities
in
Arlington
and
we'll
talk
about
the
legal
authority
for
the
operation
organization
and
how
we
have
interagency
relationships
and
protocols
for
dealing
with
private
properties
and
I'm,
hoping
that
that
information
will
help
people
get
a
better
understanding
and
backdrop
for
some
of
the
specific
issues
that
have
come
up
and,
as
you
pointed
out,
we're
not
going
to
be
talking
about
individual
cases.
E
Our
code
enforcement
section
is
located
in
the
inspection,
Services
Division
of
the
Department
of
Community
Planning,
Housing
and
Development,
and
this
section
is
led
by
mr.
Gary
green
who's
right
here.
Next
to
me,
and
he's
worked
for
the
county
for
the
past
16
years
and
next
to
him
is
Shari
our
Ameri,
our
building
official
and
inspection
services,
division
chief
and
he's
also
available
today.
To
answer
any
questions.
E
F
F
Little
bit
about
who
we
are
something
unusual
for
the
day
is
I've
got
the
code
enforcement
section
here
with
me,
I'm,
going
to
ask
them
to
stand,
it's
actually
very
rare
for
them
to
all
be
in
the
same
place
at
the
same
time,
but
I
want
to
take
the
opportunity
just
so
that
you
can
just
look
at
them
one
time.
Thank
you
very
much.
You
may
be
seated
I'm,
particularly
proud
of
this
group
who
off
work
silently
with
little
recognition
or
thanks.
The
work
is
complex.
F
It's
a
hard
job
and
this
again
may
be
the
very
first
time
that
many
of
you
have
ever
seen
them
together,
they're
not
going
to
show
up
on
a
website
on
a
poster
but
they're
working
kind
of
silently
in
the
background
to
get
work
done
a
bit
about
the
code
enforcement
section
itself.
As
you
can
see
from
the
diagram,
we
sit
in
the
inspection
services
division.
It's
part
of
tphd
Community,
Planning
and
Housing
Development
Development
Department.
F
Zoning
is
another
agency
that
is
part
of
that
agency,
and
we
work
very
closely.
Zoning
has
a
separate
enforcement
unit
that
I'll
talk
about
in
a
little
bit
of
detail.
A
little
later
on.
The
group
that
I
just
had
stand
has
both
an
administrative
or
technical
and
a
technical
support
staff,
so
the
administrative
staff
would
support
the
building
of
cases.
The
answer,
phones,
processing
of
documents,
helping
with
court
case
and
the
administration
of
an
elevator
program
that
has
recently
been
added
to
the
to
the
unit.
F
The
eight
inspectors
actually
report
to
to
code
enforcement
supervisors
that
work
in
a
technical
team
a
little
bit
of
information
here.
All
fourteen
of
the
inspectors
have
some
form
of
certification,
the
inspections,
the
field
inspectors
have
an
ICC
certification.
That's
the
International
Code
Council,
x'
certification
as
housing
and
property
maintenance
inspectors.
F
They
also
are
certified
by
the
Department,
the
junior
Department
of
Housing
and
Community
Development
as
building
maintenance
inspectors.
That
certification
is
maintained
through
the
Virginia
building
code,
Academy
Jack
Rock,
the
building
code,
Academy
out
of
Richmond
they're,
all
FEMA
certified
in
disaster
inspection
specialties
and
they
are
certified
recently,
since
we
adopted
the
noise
control
ordinance
and
noise
enforcement
through
workers.
University
I'll
provide
more
information
about
that.
As
we
go
forward,
two
of
our
staff
members,
our
Department
of
Housing
and
Community
Development
state
certified
code
Academy
instructors.
F
It's
actually
rare,
given
the
size
of
our
unit,
that
two
of
the
staff
would
actually
be
carrying
that
type
of
weight
with
them
and
50%
of
the
staff
are
multilingual.
They
speak
eight
languages
from
Tagalog,
Spanish,
sign
language,
Portuguese,
Vietnamese,
Arabic,
French,
German
and
Italian.
That's
helped
us
to
be
able
to
communicate
effectively
with
our
constituents
and
actually
to
be
able
to
be
culturally
sensitive,
important.
F
Considering
how
Arlington
has
grown
and
developed.
We
do
a
lot
of
work
primarily
with
the
zoning
enforcement
unit.
We
work
with
a
number
of
other
agencies,
including
fire
police,
the
County
Attorney's
Office,
which
we
meet
with
bi-weekly
the
Commonwealth
Attorney
Department
of
Human
Services,
as
it
would
relate
to
the
organization's
or
the
help
that
we
would
need
to
provide
to
citizens
that
are
in
special
need.
Those
relationships
have
helped
us
to
be
very
effective
at
work
in
the
community
more
to
come
a.
F
Little
bit
about
our
legal
authority
on
the
left
is
a
kind
of
a
bar
that
shows
the
types
of
laws
that
might
affect
code
enforcement
activity,
the
red
being
federal
laws
of
the
constitutional
requirements
that
we
have
to
be
sensitized
to.
First
and
fourth,
amendment
are
primarily
concerned
the
the
issues
of
free
speech
and
the
protection
against
unreasonable
search
come
into
play
here.
But
any
of
the
other
federal
standards
that
are
highly
restrictive
are
those
that
we're
trained
in,
and
we
meet
quite
often
to
make
sure
that
we
don't
breach
any
of
those
requirements.
F
Above
that
are
the
state
codes
or
laws
that
are
put
in
place
specifically
for
us,
the
Virginia,
uniform,
statewide,
Building
Code
and
the
Virginia
maintenance
code.
I'll
explain
a
little
bit
about
that,
and
this
Authority
is
actually
for
us
highlighted
in
orange.
The
Virginia
maintenance
code
is
a
subsection
of
the
statewide
building
code.
F
The
local
ordinances
that
may
be
adopted
by
this
board
once
in
power
through
Dillon
rule
involve
these
five
ordinances
that
you
see
in
orange
here.
The
condition
of
private
property
ordinance,
which
is
in
part
chapter
10
of
the
Arlington
County
Code
deals
with
public
nuisances
like
grass
trash
overgrowth
vehicles,
other
types
of
nuisances
that
would
be
addressed
in
the
community
denoise
control
ordinance,
which
was
adopted
in
2014,
which
we
were
event
which
we
revamped
in
2014
when
it
was
initially
adopted
in
70s.
F
F
Tool
to
address
spotlighting
influences
in
the
community
adopted
in
2003
Building
Standards,
which
actually
deal
with
the
authority
by
which
we
do
maintenance
inspections.
The
state
enables
us
to
have
a
maintenance
ordinance
locally
and
when
the
county
adopted
it,
it
was
actually
planted
in
the
building
maintenance
standards
from
the
building
standards,
which
deals
with
a
number
of
different
at
different
things,
related
to
housing
and
housing.
Related
enforcement.
F
F
So
there
is
an
appropriate
alignment
to
pull
out
a
number
of
inspectors
and
focus
on
the
specialized
work
of
Zoning,
and
this
has
been
something
that
has
worked
very
well.
They've
been
reporting
to
a
lot
of
on
the
Zoning
Administrator.
On
these
specific
issues
you
see
now
the
site-specific
ordinances
such
as
those
that
come
before
the
board
relative
to
variances
use,
permits
and
site
plan
conditions.
F
There's
a
high
level
of
interest
in
the
component
in
the
community,
as
those
ordinances
are,
are
grafted
and
drafted,
and
and
there's
a
lot
of
input
by
the
community
and
concern
about
the
enforcement
of
those
issues.
A
little
different
than
some
of
the
weightier
issues
that
might
be
coming
from
the
state
adopted
ordinances
like
the
state
adopted
codes
lie
the
maintenance
color
of
the
building
code,
the
zoning
ordinances
again,
another
big
ordinance
that
is
given
by
state
authority
that
would
allow
for
the
enforcement
of
those
land
use
standards
throughout
the
county.
We
have
one
clarifying.
G
Question
we
were
in
question
I'm
just
trying
to
understand
the
distinction
between
code
enforcement
and
zoning
enforcement,
and
you
mentioned
that
zoning
enforcement
focuses
on
use.
So
is
it
right
to
would
it
that'd
be
roughly
the
correct
breakdown
sort
of
use
versus
form
some
some
challenge
with
the
form
of
the
building
or
you.
F
B
E
F
If
this
helps
I
was
on
my
way
there.
Thank
you.
Thank
you,
Miss
crystal
okay,
just
walking
through,
although
we
work
closely
there
some
differences.
So
let's
look
at
what
they
are
code
enforcement
focuses
on
structures
and
conditions
of
property.
Zonings
is
land-use
concerns
the
appeal
that
I
just
mentioned
and
how
we
appeal
is
mentioned
in
the
next
line.
You
can
see
that
the
code
enforcement
activities
would
focus
on
building
safety
and
the
zoning
activities
were
fold
focused
on
some
of
the
building
uses,
all
the
restrictions
that
are
associated
with
that.
F
It's
information
about
how
we
differ
the
average
code
enforcement
case.
From
the
time
we
identify
a
violation
to
the
average
time
we
close.
It
is
about
forty
seven
days,
as
reported
by
zoning.
The
average
closure
on
a
case
is
33
days.
Notices
are
issued
upon
verification
of
a
violation.
Okay,
verbal
warnings
are
issued
with
zoning
and
then
those
those
issues
are
documented.
The
criminal
and
then
civil
process
is
the
path
that
we
choose
for
code
enforcement
cases.
F
Our
proofs
are
beyond
a
reasonable
doubt,
so
the
rules
of
evidence
supply
very
very
strongly.
In
our
case,
we
have
to
acquire
the
information.
We
must
witness
the
violation
when
it's
complied.
We
must
witness
that
it
is
complied
and
corrected,
whereas
the
zoning
cases,
because
they're
civil
in
nature,
can
work
on
the
preponderance
of
the
evidence.
The
weight
of
the
evidence
search
warrants
are
required
in
both
cases,
which
goes
back
to
those
federal
standards
and
the
protections
that
would
be
in
place
to
make
sure
that
there
is
no
unreasonable
searches.
F
That
would
take
place
a
little
bit
about
a
workload.
There's
been
some
mr.
that
we're
a
bit
of
a
complaint
agency
and
I
wanted
to
illustrate
some
of
the
activity.
This
is
just
the
enforcement
workload
for
code
enforcement
and
we're
showing
the
numbers,
as
you
can
see,
in
the
bar
graph
from
the
years
2013
to
2016,
and
we
average
somewhere
around
3,000
cases
a
year.
F
But
it's
important
to
note,
as
you
can
see
in
this
bar
graph
in
the
orange,
that
the
complaints
which
are
highlighted
hover
somewhere
around
23%
of
our
workload
around
600
cases
a
year
so
where
there
been
some
concerns
in
the
community.
It's
needed
to
know
here
no
need
to
note
here
that
mostly
our
cases
are
proactively
acquired
and
when
I
say
proactively.
That
means
that
the
work
is
either
programmed
or
periodic
from
an
earlier
slide.
F
There
was
an
elevator
program
that
was
in
place,
and
one
of
the
important
issues
with
the
elevator
inspection
program
is
that
that
work
is
periodic
as
a
pushpin.
The
work
is
when
you
get
in
an
elevator
and
you
see
a
certificate
in
place,
that
certificate
says
that
that
equipment
is
safe
to
use
that
cyclical
inspection
is
periodic
inspection.
It's
not
generated
by
a
complaint,
the
surveys
that
we
do
of
the
community
to
make
sure
that
the
service
that
we're
providing
throughout
the
county
is
equitable,
is
actually
programmed
again.
F
F
There's
been
some
concern
about,
you
know,
unsafe
properties
in
the
community.
We've
heard
a
lot
of
information
relative
to
that
in
chapter
36,
105
C
of
the
Code
of
Virginia
empowers
our
staff
to
monitor
existing
buildings
for
compliance
with
code
under
which
it
was
approved
and
certified
for
occupancy.
So
there's
been
this
misconception
that
there's
a
significant
amount
of
unsafe
properties
in
the
county.
F
Our
staff
are
involved
in
code
enforcement
development
or
in
the
code
development
will
go
to
hearings
to
make
sure
that
whatever
might
be
adopted
either
in
international
settings
or
out
down
in
Richmond
at
the
state
level.
Technical
amendments
that
the
stay
mad
won't
be
something
that
we
can't
live
with
here
in
Arlington.
The
intensive
service
training
that's
required
in
codes
is
part
of
the
it's
built
into
the
schedule
of
work
that
staff
have
to
do.
F
They
spend
5%
of
their
work
week
in
training
in
service
training
and
in
team
meetings
trying
to
improve
the
service
and
align
our
protocols,
so
that
we
can
assure
that
what
we're
doing
is
illegal
and
in
authorizing
a
fair
and
equitable
process,
certainly
as
it
relates
to
enforcement
protocols.
We're
meeting
with
to
come
the
Commonwealth's
Attorney,
often
on
our
cases
and
was
a
county
attorney,
County
attorney
on
a
bi-weekly
basis.
F
Enforcement
importantly
is
comprehensive.
That
means
that
when
we
go
to
a
property,
we're
addressing
the
codes
that
are
within
our
purview,
it's
not
a
myopic
view.
If
we're
going
to
look
at
something,
that's
a
very
small,
minor
thing
and
we
see
a
bigger
major
issue
that
needs
to
be
addressed.
We'll
address
it
at
the
time,
so
that
a
property
owner
receives
a
comprehensive
list,
a
list
of
things
that
need
to
be
corrected.
F
The
importance
of
that
is,
if
we
don't
do
it
that
way,
and
we
have
to
go
back
to
the
property
to
address
something
significant.
The
property
owner
in
my
field
at
that's
retaliatory
or
that's
a
piling
on
so
by
addressing
what
we
can
see
as
completely
as
we
can
the
very
first
time
that
gives
an
opportunity
for
a
property
owner
to
plan
out
a
plan
of
compliance.
How
they'd
get
there
it's
a
legal
process,
so
we're
bound
by
the
due
process
of
law.
That
would
make
sure
that
we're
following
through
we're
serving
providing
service.
F
The
notices
are
going
to
the
correct
parties.
If
it's
a
corporation
it
served
the
way
a
corporation
should
be
served.
If
it's
a
trust
it
served.
The
way
a
trust
should
be
served
in
notice
is
typically
go
to
the
property
owner
with
some
exceptions,
staff
are
informative,
respectful
equitable,
and
this
is
the
the
part
that
some
may
not
get
right
away.
Firm
code
enforcement
has
an
element
that
deals
with
enforcement.
F
No
one
likes
the
enforcement
component,
but
it's
required
in
order
to
pull
people
into
compliance
investigations,
as
I
said
earlier,
proactive
periodic
programmed,
but
in
some
cases
they're
triggered
by
complaints
and
complaints.
Complainants,
when
contacting
us,
are
asked
to
give
information
in
a
detail.
The
best
way
to
reach
out
to
us
is
by
calling
it
a
set.
A
number
that's
existed
for
over
40
years,
seven,
zero.
F
Three,
two,
two
eight
three,
two
three
two:
if
you
grab
an
old
phone
book,
you'll
actually
see
it
in
there
even
back
when
code
enforcement
was
part
of
the
county
manager's
office,
but
by
calling
us
you
actually
get
a
dynamic
conversation,
we
don't
reveal
names.
So
if
someone
is
concerned
that
by
asking
who
you
are
we're
trying
to
get
information,
we're
actually
trying
to
make
sure
that
if
the
inspector
needs
additional
information
to
quickly
close
the
case,
they'll
be
able
to
reach
out
and
touch
and
and
get
that
information
so
that
compliance
is
is
timely.
F
There,
it's
not
been
a
case
in
the
16
years
that
I've
been
here
ever
where
we
have
revealed
names
or
where
the
court
has
ordered
that
names
have
been
would
need
to
be
revealed.
Enforcement.
A
separate
action
from
notice
is
actually
triggered
by
failure
to
comply
with
a
written
notice
that
we
send
or
issue
to
an
owner.
Our
focus
again
is
on
safe
occupancies.
That's
a
that's
really
important
for
us
a
little
bit
quickly
about
the
investigation
process,
other
than
being
triggered
by
a
complaint.
An
investigation
is
research
into
the
case.
F
We're
looking
at
the
records
to
figure
out
what
has
happened
at
the
property,
we'll
then
go
to
the
property
and
do
an
inspection
and
we'll
attempt
to
validate
the
conditions
that
we
have
found
as
a
violation
or
not
we'll
provide
notice,
written
notice.
It's
always
written
notice
from
the
code
enforcement
group
and
in
that
notice
it
gives
you
some
information
about
the
property.
Why
we
were
there.
We
were
there
conducting
an
inspection.
F
What
rights
you
have
as
an
owner
or
recipient
of
a
violation
notice,
and
some
of
them
are
important
like
the
right
to
an
extension.
If
you
need
more
time-
and
you
can
substantiate
the
need,
there's
a
process
by
which
you
can
submit
that
request
to
us
and
we'll
consider
it
the
need
to
have
an
appeal
if
you
feel
like
the
code
is
being
misapplied,
it
doesn't
apply,
I've
read
it
I've
reviewed
it.
F
You
have
the
right
to
have
that
heard
by
the
appropriate
board
so
that
we
are
presenting
our
case,
and
you
are
presenting
your
case
so
that
that
item
can
be
decided
at
the
state
level.
It's
the
State,
Building
Code,
Building,
Code
local
building
board
of
Appeal
of
Appeals.
Excuse
me,
which
leads
to
the
Technical
Review
Board,
which
then
can
lead
to
the
Circuit
Court.
There
is
a
path
of
action,
even
if
there's
disagreement,
there's
a
path
of
action.
F
It's
important
to
note
that
every
notice
has
got
that
information
and
the
time
by
which
persons
should
apply
or
should
file
their
appeal.
We
then
wait
for
compliance.
We
give
typically
30
days
to
comply
again.
You
can
sometimes
get
more
if
you
can
substantiate
the
need
and
a
rien
spec
ssin
is
conducted
to
check
to
see
if
the
conditions
cited
have
been
corrected
so
again
to
see
the
condition
we
write
the
condition
we
have
to
see
witness
it
to
comply
it.
We
must
see
it
witness
it.
F
So
it's
important
that
property
owners
call
us
back
so
that
we
can
actually
see
that
the
conditions
are
corrected.
Otherwise,
we
couldn't
possibly
know
out
of
that
comes
either.
Compliance
or
enforcement
enforcement
is
highlighted
on
the
Block
below,
and
it
includes
three
primary
tools.
One
is
court
summons,
which
we
use
most
often
on
the
criminal
cases,
on
the
cases
that
we
can
address.
This
criminal
misdemeanors
will
then
summons
the
property
owner
to
court
and
we're
then
working
with
the
Commonwealth
attorney
in
order
to
build
the
case.
Take
the
case
forward.
F
There's
a
review
by
supervisors
to
make
sure
the
service
was
appropriate
if
there
any
defects
in
the
case
at
all,
it
went
to
the
wrong
person.
Names
fell
wrong.
We
fix
or
cure
those
defects
in
the
violation
and
go
back
to
the
point
where
there
were
no
defects,
resetting
sitting
everything
out
again
new,
giving
additional
time
if
it's
necessary,
giving
additional
notice
if
it's
necessary
to
make
sure
that
that
due
process
is
preserved.
F
F
Lastly,
our
civil
infractions,
which
are
given
to
us
for
things
like
the
snow,
ordinance
or
the
condition
of
private
property
ordinance
which
allow
us
to
provide
a
small
fine,
it's
a
warning
and
then
after
10
days,
there's
$100,
fine
and
then,
after
a
ten
days,
is
one
hundred
and
fifty
dollar
fine
for
condition
of
private
property.
That
leads
to
a
three
thousand
dollar
maximum
important
to
note
that
the
two
cures
that
actually
get
to
compliance
are
the
court
summons
and
the
cure
violation.
F
C
F
Little
bit
about
what
we
do
if
there
are
two
initiatives
that
important
the
safe
occupancies
initiative
and
the
customer
service
initiatives,
are
it
I
just
want
to
highlight
a
couple
of
different
things?
This
information
has
gotten
around
the
community
years
ago,
one
of
the
things
that
would
happened
after
one
of
the
issues
that
would
happen
after
a
fire
is
that
a
building
might
sit
for
a
period
of
time
before
the
conditions
got
arrested,
got
corrected.
I'm,
sorry,
so
what
happens
now
is
when
the
fire
department
takes
control
of
a
building
during
exigent
events.
F
The
building,
if
it's
an
existing
structure,
is
turned
over
to
inspection
services.
Code
enforcement.
Often
it's
an
existing
structure
and
we're
communicating
with
the
building
owner
about
what
would
be
needed
to
get
that
building
back
online
and
that's
been
something
that
has
reduced
the
number
of
complaints
that
have
come
into
our
office
about
vacant
buildings
that
have
been
sitting
in
the
community
for
some
period
of
time
and
there's
a
misnomer
that
we're
going
out
to
properties
and
we're
just
putting
people
in
violation
right
after
they
had
a
fire
which
isn't
true
at
all.
F
What
we're
doing
is
we're
making
sure
that
they
understand
what
the
path
to
correction
is.
We
can
expedite
some
things
so
that
they
can
get
online
quicker,
but
what
we
found
is
that,
when
you're
dealing
with
an
insurance
company
right
after
you've
had
a
fire
can
be
a
bit
overwhelming.
So
why
giving
someone
a
notice
that
says
that
the
structure
that
you
live
in
has
some
Corrections
that
need
to
be
made?
F
That's
are
so
serious
that
you
can't
live
in
the
building,
then
that
notice
can
be
used
to
help
arouse
or
to
direct
someone
to
immediate
housing.
It
has
helped
the
insurance
agencies
to
be
able
to
understand
the
seriousness
of
it.
Some
corporate
office
out
of
state
all
the
sudden
says
that
there's
an
unsafe
condition,
that's
occurring
at
one
of
their
insurers
home.
We
are
willing
to
have
dialogue
with
the
permission
of
the
homeowner
to
get
those
buildings
online
and
working
with
the
the
chief
building
official.
That's
been
something
that's
been
very
effective
in
the
community.
F
The
thank
you,
sir,
are
kind
of
quiet.
You
know
I
think
sometimes
there's
a
concern
when
people
will
see
it's
in
the
community
and
they
think
that
well,
code
enforcement
is
going
to
place
me
and
violet.
Well,
no,
it's
not
that
what
we're
trying
to
do
is
get
you
back
online.
We
want
to
make
sure
that
you're,
safe
living
in
the
building,
the
largest
growing
or
largest
trending
work
that
we
have
right
now,
actually
regionally
the
largest
amount
of
work
in
this
industry
related
to
code
enforcement.
F
Excuse
me
it's
unpermitted
construction
and
illegal
conversions
of
use.
It's
you
know:
SEPA
Democrat
schools,
wonderful
place
to
live
low
crime.
People
want
to
be
here.
So
what
we've
seen
is
an
increase
in
conversions
of
attics
and
garage
garages
and
spaces
and
offices
into
spaces
that
might
be
used
for
other
purposes
by
which
they
are
not
approved.
The
sad
effect
is
that,
if
there's
a
fire
in
those
buildings,
then
often
there
can
be
an
injury,
significant
or
loss
of
life,
because
they're
not
approved
to
be
used
that
way.
F
The
construction
methods
are
not
designed
that
they've
use
are
not
designed
to
protect
the
fire
from
spreading
quickly.
So
we've
been
dealing
with
that.
We've
worked
with
a
number
of
other
counties
here:
I'm
a
member
of
a
Northern
Virginia
code
officials
consortium
and
we
meet
actually
in
two
weeks
in
Loudoun
County
to
discuss
the
impact
of
this
other
cities
that
have
Home
Rule
are
using
different
tools
to
try
and
get
to
finding
people
that
they
catch
doing
this
work
in
a
significant
way:
New
York
City,
for
example.
F
F
We've
had
people
climbing,
through
back
doors,
to
get
in
climbing
through
windows.
The
accumulation
is
so
extensive
that
it's
just
inches
below
a
ceiling
fan.
It
can
fall
on
them.
The
greatest
danger
is
to
our
first
responders
that
are
going
in
to
get
them.
There's
an
accumulation
or
an
excessive
amount
of
storage
that
builds
the
flame
load
or
the
fire
load
within
the
unit,
and
then
it
makes
it
so
that
it's
completely
unsafe
should
they
go
in,
and
materials
that
are
combustible
can
potentially
alight
and
fall.
F
As
an
aside,
I
can
remember
a
case
that
occurred
recently,
where
there's
so
much
accumulation
that,
as
we
were
cleaning
and
working
with
the
property
owner
to
clean
the
property,
an
extension
cord
was
moved
because
they
can't
get
to
the
receptacle.
So
what
they
do
is
they
run
extension
cords
through
the
flammable
material
and
then
plug
it
in,
and
we
can
see
how
the
how
the
extension
cord
had
scorched
against
the
wall.
It
was
an
accident
waiting
to
happen.
Our
timing
was
critical.
F
F
F
As
much
as
we
do
some
work.
There
are
some
things
that
we
don't
do.
We
don't
handle
tenant
landlord
issues.
We
have
a
separate
division
for
that
waste
and
pickup
issues.
It's
not
quite
us.
The
live,
entertainment
and
dance
hall
permits
zoning
handles
the
issues.
Water
on
sidewalks
did
not
there's
a
number
of
issues,
and
it's
important
to
note
here
that
fifty
percent
of
the
people
that
call
us
are
calling
was
a
non
related
code
enforcement
call
not
really
not
sure.
F
If
this
is
the
right
place,
but-
and
so
what
we've
got
is
somebody
that
I'll
just
start
with
you,
the
other
interesting
stat
that
I'd
like
to
share
with
you,
is
that
one
third
of
those
callers
that
we
that
we
receive
calls
documents,
emails
faxes,
are
someone
who's
already
angry
and
it's
challenging
because
we
have
to
try
and
walk
them
down
so
that
we
can
triage.
We
can
hear
the
issues.
F
Importantly
when
we
finally
get
down
to
the
issues.
We're
discovering
that
the
reason
why
they're
probably
angry
is
because
they
put
off
the
call
waiting
for
the
person
or
persons
or
businesses
that
were
doing
something
that
they
did
not
feel
was
effective
to
kind
of
move
on
and
correct
it
themselves.
F
See
if
we
can
move
on
a
little
bit,
some
of
the
challenges
to
our
work
and
the
biggest
challenges
people
that
wish
to
bypass
the
process.
Okay
code
enforcement
is
a
process,
so
there's
a
notice
portion
there's,
certainly
an
investigation.
There's
a
notice
portion,
there's
a
compliance
process,
there's
a
reinfection
process,
there's
an
enforcement
process
that
can
come
out
of
that
reinfection
and
no
one
likes
the
enforcement
process.
We've
seen
spikes
over
over
the
years
with
retaliatory
complaints,
it
did
back
in
the
2000
early
2000,
so
they
were
fairly
high
I,
don't
like
my
neighbors.
F
So
what
I
do
is
I
call
the
building
police,
the
property,
police
and
I
cite
conditions
and
I
push
really
hard
to
make
sure
that
you
deal
with
them.
I
want
to
know
what's
going
on
at
the
property.
The
opposite
side
of
that
is
that
you
know
things
have
quieted
down
over
time.
Our
response
in
training
to
staff
is
start
to
talk
about
issues
of
mediation.
If
you're
not
getting
along
with
your
neighbor
they're
tools,
that
community
mediation
is
very
effective
and
it's
not
court,
you
don't
have
to
go
to
court
to
resolve
it.
F
But
if
the
issue
is
that
something
that
needs
to
be
addressed
by
us,
we're
certainly
going
to
address
that
anonymous
complaints,
persons
that
are
at
glass
houses,
throwing
rocks
and
sometimes
they're
giving
us
inappropriate,
addresses
just
drive
out
to
the
community
and
you'll
see
what
I'm
talking
about
and
unfortunately,
if
you're
anonymous.
We
may
not
know
that.
It's
you
that
have
a
greater
violation.
Then
the
person
you're
calling
about
that's
happened.
That's
an
unintended
consequence.
So
we
like
to
get
infamy
information
about
who's.
F
Calling
excuse
me
and
the
benefit
of
that
is
if
the
inspectors
need
additional
information,
for
example,
an
overcrowding
case.
Someone
believes
that
there
are
too
many
people
living
in
the
house.
Overcrowding
actually
under
the
zoning
definition
would
be
over
occupancy.
Maybe
too
many
unrelated
people
living
in
the
house.
What's
helpful
is
if
those
calls
come
in
and
they
often
do
come
in
to
code
enforcement.
F
We
just
go
underground,
so
the
more
information
we
were
able
to
get
in
a
dynamic
way
and
a
conversation,
the
more
effective
we
can
be
in
our
enforcement,
the
quicker
that
timeline
to
compliance
will
occur
if
there
is
indeed
a
violation,
it's
actually
very
rare
for
someone
to
be
able
to
have
too
many
people
in
a
building
based
on
the
square
footage
of
the
home,
which
is
what
we
deal
with
enter
the
building
whole
big
Disher
here
is
aggressive
citizens
case
filings
that
are
based
in
racism.
Bigotry
of
standing,
the
calls
are
sometimes
very
direct.
F
We
have
to
deal
with
all
citizens,
that's
anyone
who
will
call
us
at
any
time
with
any
issue
and
depending
on
their
level
of
anger
or
concern,
sometimes
they're
very
direct
about
what
their
position
is.
I,
don't
have
to
go
deep
into
the
details
of
what
you
what
you
can
probably
imagine
in
your
mind,
but
people
will
speak
very
very
directly
and
then
say
what
they
don't
like
about
that
group.
Those
people
that
business
whatever
the
case
is-
and
they
they're
bordering
right
on
the
line
actually
easily
defined.
There's
a
definition
of
discrimination.
F
Racism
and
what
we're
trying
to
do
is
make
sure
that
our
staff
focus
on
the
building
and
focus
on
the
issues
around
the
land
and
we'll
communicate
that
we'll
communicate.
That
expectation,
sometimes
even
after
a
complete
investigation.
If
we
find
that
there
is
no
violation.
There's
an
additional
dejenne
de
I
want
to
know
why
there
was
no
violation.
What
about
and
the
list
gets
longer
and
what
about
and
the
list
gets
even
longer.
F
So
we
can
sometimes
work
those
persons
that
are
driving
those
issues
down,
but
sometimes
those
issues
bubble
up
to
your
level
in
the
form
of
a
complain
about
arbitrary
enforcement
or
our
ability
not
to
bring
something
to
closer
I've
already
spoken
about.
The
non
related
calls
that
have
come
in
that
have
come
into
the
agency
and
those
that
might
be
contentious
to
us.
Let's
see
if
I
can
get
to
the
concerns
here.
F
So
some
of
the
chief
concerns
that
have
been
reported
to
us
relate
to
hoarding
or
unsafe
properties,
derelict
properties
that
are
in
the
community.
There's
been
a
concern
about
nighttime
noise
enforcement
and
how
we
deal
with
it
and
then
cyclical
property
concerns
that
are
often
brought
about
with
seasonal
issues
that
come
across.
F
So
if
the
question
is
what
is
a
derelict
property
and
we
want
to
define
it
a
little
bit
and
then
talk
about
some
of
the
concerns,
so
the
concerns
are
properties
that
are
unsafe,
that
is
declared
unfit
by
the
maintenance
code,
definitions,
buildings
that
might
be
vacant
again,
excluding
those
200
so
properties
that
are
in
transfer
each
week
or
part
properties
that
have
stalled
compliance.
It
doesn't
seem
like
the
case
is
moving
again
if
I
point
out
that
our
compliance
on
average
is
47
days.
Some
are
almost
complied
immediately.
F
Others
have
taken
four
years
to
comply,
but
on
average
47
days
is
pretty
good
concerns.
The
timeline
is
long:
it
takes
a
long
time
to
get
code
enforcement
to
move
forward.
If
you
remember
that
a
third
of
the
people
that
are
contacting
us
are
already
angry
and
in
some
cases
it's
because
they
waited
a
long
time
to
call
so
we're
adding
the
to
the
perception
in
their
mind,
and
when
you
call
us
it's
the
first
time
we
heard
so
it's
important
for
us
to
tell
what
that
timeline
is
going
to
be.
F
That's
why
the
service
expectations
are
so
important.
There's
been
a
concern
about
additional
laws.
Do
we
need
additional
laws
to
be
effective
at
code
enforcement,
but
a
real
challenge
has
been
complex,
ownerships,
unpro,
beta
de
states,
parents
that
have
died
or
trust
that
seemed
to
have
fizzled,
and
we
try
and
work
through
those
lines
to
see
if
we
can
get
the
correct
property
so
that
we
can
do
the
enforcement
that's
listed
here.
Court
enforcement
is
the
tool
that
has
worked
for
us
go
backwards
for
a
moment
in
2003
when
we
adopted
the
spotlight
ordinance.
F
The
key
is
that
we
had
117
properties
that
were
on
a
blight
list.
Mister
visit.
May
he
remember
it,
and
the
community
forwarded
those
properties
to
us
and
staff.
Added
to
that
list.
Three
properties
came
to
the
board.
114
properties
were
cured
with
old-fashioned
court
enforcement.
We
take
the
property
owners
to
court
and
enforce
the
minimum
step.
Minimum
standard
excuse
me,
which
helped
them
to
bring
those
buildings
back
into
compliance.
What's
completely
legal
is
what
you
see
is
the
center
picture
here.
It's
a
building,
that's
boarded
up
a
property
owners.
F
Commonwealth
is
a
huge
property
right
state
and
you
can
literally
board
up
a
building
as
long
as
the
conditions
on
the
outside
make
compliance
and
being
what
we
had
done
is
to
work
to
make
sure
that
that
type
of
influence,
negative
influence
in
the
community
is
really
minimized.
We
try
and
steer
property
owners
to
putting
the
building
back
into
use
sex
a
lot
of
skill.
To
do
that,
we
want
to
get
the
building
back
online,
you
can
transfer
it.
Have
you
considered
selling
the
building?
Have
you
considered
putting
family
members
into
it?
F
F
What
will
happen
is
that
those
properties
will
receive
a
blight
preliminary
blight
designation
for
me,
and
it
would
have
to
meet
one
of
nine
sets
of
conditions
and
then
the
property
owner
should
they
fail
to
cure
the
blight
that
will
come
forward
to
the
Planning
Commission
and
then
to
this
board,
where
you
can
make
a
decision
to
cure
the
blight.
Take
care
of
the
issue
which
may
be
to
take
care
of
some
problem,
that's
creating
it
or
take
the
building
down
or
to
acquire
the
property.
It's
a
lengthy
process.
It's
an
expensive
process.
F
It
works
very
much
like
eminent
domain,
can
take
as
much
as
a
year
to
pull
all
the
way
through
when
I
say
expensive,
to
take
a
simple
property
like
the
one
down
based
on
figures
that
we've
received
would
be
about
seventy
thousand
dollars.
So
if
we've
got
81
properties
that
we're
attempting
to
deal
with,
you
could
see
what
the
mass
would
be
like
if
we
decided
to
go
forward
with
that
nighttime
noise
and
epen
is
here
from
Deputy
Chief
and
depend
is
here
to
answer
some
questions
in
depth
about
noise
concerns.
F
I
did
want
to
say
what
the
issue
is
that
happens
at
noise,
this
confusion
about
who
to
call-
and
we've
worked
through-
that
when
we
work
through
the
five
year
long
process
for
the
noise
ordinance,
the
other
is
managing
citizen
expectations.
It's
about
a
2009,
Virginia,
Supreme
Court
decision
to
remove
subjectivity.
F
Well,
we
were
very
effective
at
removing
it
from
the
ordinance,
not
so
much
from
the
minds
of
citizens.
You
know
to
loud
is
still
too
loud
to
me,
wrong,
music
is
still
the
wrong
music
turn
it
down.
The
biggest
problems
that
are
reported
to
us
are
construction
activity
at
night
and
barking
dogs,
but
that's
not
the
biggest
activity.
That's
reported
to
the
Arlington
counter
noise
related
activity-
that's
reported
to
the
Arlington
County
police,
as
you
can
probably
imagine,
probably
stems
around
the
issues
or
activities
of
parties
and
revelry
ears.
F
Music,
that's
too
loud
fighting
public
drunkenness,
those
have
been
the
activities
and
I'll
let
W
Chief
Penn
go
into
detail
when
we
get
to
discussion.
Importantly,
we've
spoken
about
coordinating
between
our
agencies
and
protocols
that
we
put
in
place.
So
we
have
an
enterprise-wide
database
system
that
we're
attempting
to
a
and
put
in
place
here.
That
would
allow
us
to
communicate
a
warning
that
a
Turk
that
occurs
during
the
day
with
an
enforcement
action
that
might
occur
at
night.
So
one
of
the
challenges
is,
with
the
noise
ordinance.
F
There's
a
requirement
to
warn
first,
so
you
can
imagine
when
the
police
show
up
in
their
uniform
when
their
official
miss
a
warning
from
them,
usually
kind
of
quells.
Whatever
the
sound
issue
is,
there
may
be
a
high
level
of
criminality,
that's
going
on
that
they're
going
to
address,
but
what
it's
going
to
do
is
kind
of
put
a
lid
on
the
noise
with
us.
Sometimes
there
are
some
levels
of
occurrence.
The
pre-construction
meetings
will
take
care
of
some
of
the
issues
around
construction
activities.
F
Mostly,
what
we're
getting
are
calls
around
the
big
projects,
not
something
and
there's
a
misnomer,
that
you
can't
do
construction
activity
and
it's
the
noise
ordinance
is
the
reason
why
it's
not
true.
The
noise
ordinance
does
not
regulate
construction
activity.
The
noise
ordinance
regulates
noise,
so
a
site
plan
or
use
permit
condition,
may
restrict
a
property
owner
from
staging
or
from
doing
certain
types
of
activity,
even
if
the
noise
ordinance
would
allow
you
to
create
noise
of
for
that
type
of
activity.
F
These
are
standards
that
actually
are
international
international
property
maintenance
code,
which
is
part
of
the
International
Code
Council
puts
the
same
standards
in
place
that
we
have
here
and,
and
we've
heard
so,
we've
heard
about
arbitrary
enforcement.
We've
heard
about
inadequate
enforcement,
the
other
the
other
side
of
the
spectrum
there's
been
some
challenges
about
County
message
that
we
use
to
correct
violations
and
what
they're
talking
about
is
the
cure
and
we
do
a
small
amount.
F
It
actually
wound
up
in
the
budget,
we're
dealing
with
15
16
18
cases
on
average
a
year
county
enforcement
of
encroaching
or
overgrown
vegetation
on,
and
this
is
something
that's
been
specified
to
you
butterfly
gardens
and
certified
wildlife
habitat.
What
we've
seen
even
when
we
respond
to
these
issues
is
six
feet
of
vegetation
that
prohibits
anyone
from
the
street
to
see
the
structure.
What
we've
seen
and
what
we've
received
is
complaints
about
vermin,
vector,
related
issues,
biting
insects,
ticks
in
the
community
and
that's
what
the
vegetation
limitations
is
that
are
designed
to
cure.
F
This
is
not
at
all
about
cultivated
gardens,
but
this
is
about
letting
things
grow,
wild
and
out
of
control.
This
is
a
very,
very
dense
community.
There
are
expectations
in
the
community
that
people
are
expected
to
adhere
to
education
is
the
most
important
piece,
so
we
try
and
explain
the
reasons
why
and
we've
actually
put
that
information
on
our
building
arlington
website.
We
want
people
to
go
there
and
visit
it,
see
and
hear
why
those
conditions
are
in
place,
but
they're
not
unusual
for
arlington,
and
there
were.
F
F
An
assessment
excuse
me
of
unused
personal
items
that
are
stored
outside
as
trash
and
debris
on
the
conditional,
private
property
ordinance
kind
of
gives
us
some
path
to
say
when
the
personal
items
could
become
a
harborage
or
potential
issue
that
would
affect
the
safety
of
others
again
tires
and
things
that
are
stored
on
the
outside
containers
would
that
might
be
contributing
to
pests
that
might
be
evading
other
properties.
So
the
cyclical
property
concerns
our
vegetation,
overgrowth
and
items
that
are
openly
stored.
F
The
way
we
deal
with
it
are
through
civil
infractions,
which
could
be
the
fines
that
I
pointed
out
earlier
warning
ten
days
$100
ten
days,
100
and
150
dollars.
Excuse
me
or
self
help
protocol,
which
is
to
cure
the
violation
and
give
the
property
owner
that
cost
and
in
closing
safe
occupancies
are
our
primary
focus.
Importantly,
proactive
periodic
or
program
work
is
how
we
are
driven.
Our
inspections
are
comprehensive.
F
There
are
legal
process
and
because
they're
illegal
process
they're
triggered
when
there
is
failure
to
comply
with
a
written
notice,
always
that
the
staff
training
is
extensive.
In
order
to
be
able
to
do
this
effectively.
There
are
very
few
cases
where
we
have
had
to
withdraw
a
violation
notice
because
of
a
defect,
but
we
are
willing
to
withdraw
a
violation
notice
if
it
is
defective,
because
we
wouldn't
be
able
to
prosecute
it
or
to
take
it
to
an
appeal.
F
If
we
know
that
it's
wrong
we're
going
to
fix
it
and
pull
it
back,
we're
informed-
and
you
know,
importantly,
staff
are
informative.
Education
is
key,
respectful,
equitable
and
firm
I
want
to
thank
you
for
the
opportunity
to
address
some
of
the
concerns
that
you
have
and
I'm,
certainly
here
with
our
Lobo
Vaughn
and
Shari
I'm,
Mary
and
Andy
Penn
and
the
manager
to
answer
any
questions.
Thank.
C
You
very
much
that
was
just
about
I
think
what
we
wanted
is
about
half
the
time
for
the
background
and
teeing
up
I'm
sure
some
questions
I'm
going
to
take
the
program
to
ask
one
and
then
I'm
going
to
go
around
the
room
and
the
board
and
I'd
ask
you
to
each
ask
one
and
then
move
on
and
then
we'll
circle
back,
I'm
sure
we'll
go
through
several
times,
but
so
everyone
has
a
chance.
So
let
me
start
with
mine
and
that's
the
toward
the
beginning
of
the
conversation
you
mentioned.
C
G
You
describe
the
the
cyclical
property
concerns
which
I
do
think
constitutes
the
bulk
of
what
we
hear,
at
least
at
the
board,
so
I
wanted
to
just
make
sure
I'm
tracking
this
so
they're
they're
called
cyclical
properties.
Is
that
because
these
violations
come
to
light
because
of
cyclical
inspections,
no.
F
Actually,
they're
seasonal
issues,
mostly
so
yet
grass
grows
and
the
encroaching
vegetation
issues
that
we're
going
to
see
are
going
to
be
usually
someone
that
steps
away
from
it.
There
are
some.
There
is
some
level
of
recurrence.
Okay,
Weil
will
know
those
properties
that
year-after-year
need
a
nudge
to
come
into
compliance.
So
when
we're
dealing
with
proactive
our
community
surveys,
the
inspectors
will
drive
by
to
make
sure
it's
not
getting
out
of
hand.
G
So
that
actually
gets
to
the
heart
of
what
I
wanted
to
ask,
which
is
appreciate
that
the
kind
of
review
of
the
what
proactive
enforcement
looks
like
code
enforcement
right,
the
the
periodic
and
program
workload.
So
what
I
was
trying
to
get
a
bead
on
is
what
elements
of
the
programmed
or
cyclical
inspections
would
be
germane
to
individual
residences.
So
non-commercial
right.
G
We
can
all
understand
that
you
would
periodically
inspect
elevators,
but
but
when
and
under
what
conditions
can
people
expect
to
see
code
enforcement
in
their
neighborhood
if
they
haven't
been
called
and
I
just
heard?
You
say
community
surveys,
sort
of
time
to
seasonal
or
their
other
conditions
under
which
there.
F
Are
there
thank
you
and,
and,
and
some
of
them
include
the
common
area,
inspections
on
multiple
buildings,
multiple
dwellings,
they
we've
begun
a
process
to
do
the
inspections
on
some
of
the
aging
site
plans
that
we
have
in
the
county
that,
once
approved
at
the
addition,
would
be
China.
That
probably,
would
help
to
look
at
my
notes
that
would
cyclical
inspections,
so
I
might
have
gone
too
far.
Here
we
go
the
360-degree
compliance
review,
which
is
important.
F
That's
again,
if
we're
going
to
your
property
to
address
an
issue,
a
gutter
fell,
so
the
issue
would
be.
Do
we
see
it
within
plain
view,
any
other
issues
that
would
relate
to
the
maintenance
code.
The
gutters
falling
broken
windows
chimney
bricks
that
have
fallen
off.
Those
issues
that
we
can
address
and
what
has
helped
us
to
do
is
to
take
care
of
the.
What
about
that
we'll
get
as
we
talk
to
you
as
a
property
owner
and
you
receive
a
notice.
The
next
thing
is
well
what
about
over
there
and
what
about
behind
me.
F
I
saw
and
it's
helpful
if
we
can
speak
with
our
constituents
and
say
thanks:
we've
already
got
that
case
and
we're
dealing
with
it
helps
to
build
confidence
and
in
a
lot
of
communities.
It's
been
an
expectation
that
we're
going
to
take
care
of
it.
It's
great
when
we
receive
a
call
and
then
someone
hears
that
we've
already
got
a
case
on
that
and
we're
working
it
through.
There
builds
confidence
in
the
program.
It's.
H
You
got
to
be
judicious
here
with
my
one:
I
do
have
a
follow-up
to
that
one,
but
I
think
I
just
want
to
broach
a
new
new
area
for
now
and
maybe
follow
up
with
that
a
little
bit
later.
So
within
the
world
of
compliance,
it's
it's
more
of
an
adversarial.
It's
a
it's
a
stick
approach.
You
are
using
various
forms
at
your
disposal
to
get
people
to
correct
a
violation.
F
Think
that's
a
great
question
and
importantly
I
want
to
say
around
2006.
We
realized
that
again,
if
a
third
of
the
calls
that
we're
receiving
someone-
that's
angry,
that
someone
who's
calling
in
about
an
issue.
If
we
look
at
the
the
fact
that
most
people
have
absolutely
no
idea
what
we
do
and
education
is
key,
that
you
could
see
the
lights
go
off
as
you're
talking
to
them.
Oh
I
didn't
know,
I
didn't
realize.
I
came
from
someplace
else
and
they
don't
do
that
there.
So
the
education
is
so
key.
F
We've
written
a
number
of
articles
for
the
citizen
magazine.
We
are,
we
introduced
in
2006
extensive
community
outreach.
We
were
at
civic
associations.
Now
some
civic
associations
don't
meet
and
we've
been
able
to
communicate
with
their
leads
about
concerns.
For
example,
when
a
porch
failed
in
Dominion
Hills
made
the
newspaper
it
made
the
local
blogs
we
set
up
to
go
out.
We
did
a
presentation
to
illustrate
what
happened.
The
big
concern
in
that
community
was
well.
Will
my
porch
fail
in
such
a
way?
F
My
home
is
built
around
the
same
time,
and
that
was
a
way
for
us
to
get
out
into
the
community
and
tell
the
story
about
what
they
should
be
doing
to
maintain
their
structure.
We've
done
education
about
persons
that
have
no
idea
how
to
select
the
contractor
if
I
happen
to
be
a
senior
that
lives
in
a
property
and
I
can't
do
this
work
myself
anymore.
I
need
somebody
to
kind
of
walk
me
through
the
process,
so
we
can
do
that.
One-On-One.
F
It's
interesting
to
point
out
when
we've
gone
to
commissions,
for
example,
like
the
housing
Commissioner
of
tenant-landlord
Commission
to
speak,
there
was
a
bit
of
a
misnomer
that
our
rental
property
was
the
worst
of
our
housing
stock
in
the
portfolio.
It's
not
it's
actually
condominiums
that
are
seeing
the
larger
offense
of
deferred
maintenance.
I,
don't
see
my
assessment
go
up,
so
what
we
do
is
we
put
that
off?
It's
such
a
serious
thing
that
we
started
trying
to
make
sure
that
they
understand
that
deferring
maintenance
is
not
a
cure.
F
You
want
to
make
sure
that
you
get
out
there
and
and
and
take
care
of
these
issues
before
they
become
extremely
costly
and
then
begin
to
affect
your
ability
to
end
home.
So
proactive
communication
hitting
boards
of
engagement
getting
to
the
citizens
has
been
key
asking
to
go
rather
than
being
summoned.
That's
so
huge.
The
conversation
is
completely
different.
If
I'm
summoned
to
a
Civic
Association
meeting,
it's
pointed
if
I'm
there
and
I
come
then
and
I
say
I'd
like
to
share
something
with
you
about
what's
happening
in
your
community
trends.
F
I
Mr.
chairman
and
I
do
have
several
questions,
but
I'll
be
mindful
of
the
one
per
shot
rule.
Mr.
green.
This
has
really
been
helpful
and
I
appreciated
the
crispness
and
organization
of
your,
your
slides,
so
I
think
it
was
on
on
either
slide
five
six
or
seven
maybes.
Can
we
try
slide?
Seven
and
my
particular
focus
is
blighted
properties.
I
Blighted
properties
can
not
only
be
attractive
nuisances
for
vagrants
and
so
forth,
but
they
can
also
depress
neighborhood
property
values
and,
as
you
know,
I've
brought
a
number
of
those
I've
asked
you
about
a
number
of
properties
that
I've
just
witnessed.
You
know
going
around
different
neighborhoods,
some
of
which
were
logged
into
the
system,
and
you
have
enforcement
action
with
respect
to,
and
maybe
a
few
others
that
you
don't
so
that's
slide.
7.
Let's
go
back
to
slide
6
or
5.
I
On
ok,
so
what
my
question
is?
You
have
an
there'd
it
well,
there
was
an
asterisk
in
the
upper
right-hand
corner
of
one
of
the
slides
kind
of
right
in
here,
where
you
indicated
that
there
might
be
the
need
for
additional
laws.
So
so
so
my
question
really
is:
do
you
feel
with
respect
to
blighted
properties
that
were
fully
leveraging
and
taking
advantage
of
all
current
enforcement
opportunities
that
we
have?
Are
there
others
that
we
maybe
have
the
that?
I
I
F
In
relation
to
the
blighted
properties,
what
I
wanted
to
do
initially
was
to
give
perspective
about
the
properties
that
we
believe
might
approach
blight
based
on
the
conditions
that
the
blight
ordinance
defines,
and
it
would
be
actually
a
little
less
than
the
81
that
are
there.
The
properties
are
active
cases
that
are
being
worked
through.
So
the
question
that's
listed
on
slide.
16
is
a
common
question
that
has
come
to
us
about
whether
or
not
we
need
additional
laws
and
and
I've
looked
at
this
very
carefully
I.
Think
as
a
person
that's
been
doing
this.
F
We
have
a
tool
both
mr.
Maria
and
I,
through
the
Virginia
Building
Code
and
officials
Association
to
be
able
to
ask
their
lobbyists
about
the
likelihood
of
being
able
to
get
something
forward
into
the
building
code.
If
it's
about
moving
a
an
issue
through
the
building
code
to
go
forward,
if
I
can
get
consensus
on
that,
it's
likely
when
injured
in
rural
environment
to
be
very
successful
and
there's
been
some
times
when
we've
gone
to
our
hearings
and
we've
had
discussions
about
what
we
need
and
I
don't
want
to
say
it
in
an
offensive
way.
F
But
but
my
colleagues
made
in
East
parts
of
the
states
will
say
the
great
state
of
Northern
Virginia
versus
the
Commonwealth
sure
it
may
not
be
consensus
about
the
issues
when
we
take
it
to
a
broader,
a
broader
group.
So
if
it's
about
new
laws,
I
would
wonder
what
the
new
law
would
do
if
I've
got
a
couple
of
tools
and
we
haven't
exhausted
them
yet
I
think
it's
time
to
add
an
additional
tool.
The
blight
ordinance
was
really
about
that.
It's
an
additional
tool.
F
If
nothing
else
works,
you
have
this
way
that
you
can
acquire
the
property
or
you
can
cure
the
issue,
and
some
communities
use
that
more
than
we
do,
because
they're
not
as
effective
in
the
court
process
so
and
and
compliance
doesn't
move
as
quickly
so
to
the
stats.
Let
me
give
this
to
you.
We
take
less
than
2%
of
our
cases
to
court
for
enforcement.
That's
important!
Less
than
2%
most
property
owners
comply
during
the
period
of
voluntary
compliance.
F
That's
important,
because
if
we
go
to
the
enforcement
that
we
saw
when
I
outlined
the
inspection
process,
one
would
think
that,
because
of
how
big
the
process
is
a
lot
of
people
fall
into
that,
and
it's
not
true.
Most
people
comply
during
the
violent
during
the
30
days
that
they
need
that
they
were
given
to
comply
or
they
choose
to
extend
it
and
say:
look
I
can't
get
this
done
in
that
time
period
and
they
submit
a
request
for
an
extension,
substantiating
the
reason
why
we
approve
it
and
give
them
more
time.
F
It
just
extends
the
voluntary
period
of
compliance,
so
we
haven't
found
the
need.
I
came
in
from
from
a
jurisdiction
in
the
Midwest,
where
people
didn't
have
the
resources
to
fix
properties,
and
the
law
was
way
more
stringent
than
what
we
have
in
the
Commonwealth.
It
gave
persons
criminal
records
and
they
still
can
fix
it.
We
have
the
resources
here.
We
have
tools,
the
county
has
tools
that
they
can
use.
I,
think
we've
got
it,
I'd
be
the
first
one
to
come
to
you
and
say:
I
need
help.
A
I
F
The
ownership
may
be
gray,
the
the
parent
died,
the
children
don't
get
along
and
what
we're
trying
to
do
is,
and
my
staff
have
work
to
try
and
get
those
persons
together
bring
them
into
a
sequester
room.
In
my
on
my
floor,
have
them
sit
down
and
have
a
conversation
about
getting
on
the
same
page,
opening
up
a
probate
estate
and
going
forward
so
that
the
the
issues
can
be
closed?
It's
not
just
hanging
out
there.
F
It
that's
a
very,
very
difficult
thing
to
work
through
and
there's
a
reason
why
we've
talked
to
people
who
have
claimed
to
be
a
neighbor
and
actually
our
relatives
associated
with
the
property
making
muddy
our
case.
So
it
there's
a
reason
why
we
lock
down
our
investigation.
So
we
don't
put
too
much
information
out
there,
because
I
may
be
talking
to
someone
who
is
indirectly
related
to
the
action
that
we're
trying
to
take.
We've
seen
that
it's
very,
very
difficult
to
to
do
to
get
compliance.
F
D
Thank
you
very
much
and
I
first
want
to
thank
thank
mr.
green
I.
Think
here,
I'm
sorry,
I
can't
be
in
the
room
with
you,
because
I
didn't
get
to
see
all
of
the
inspectors
together,
for
it
was
one
and
only
time
and
thank
you
for
all
the
good
work
everybody
does
I
think
I
want
to
follow
up.
My
question
is
really
a
bit
of
a
follow-up
on
several
of
them.
D
I
think
I'll
focus
on
the
encroaching
vegetation
issue
that
we
we've
seen
from
time
to
time
and
I
noticed
one
where
it
seemed
that
our
our
rule,
regulations
on
the
approaching
vegetation
or
not
we're
not
maybe
reasonable,
for
that
particular
setting
and
do
you
think
well,
you've
got
the
tools
you
need.
Should
there
be
more
flexibility
in
the
tool
and
I
could
see
just
even
on
a
state
level.
D
So
what
makes
sense
in
you
know:
Western
southwestern
rural
Virginia
does
not
make
sense
here
in
Arlington
and
vice
versa,
and
maybe
in
some
of
our
very
our
neighborhoods
that
you
know
was,
you
know,
don't
get
a
lot
of
a
traffic
they
don't.
The
rules
would
apply
to
those
neighborhoods.
Maybe
don't
make
quite
as
much
sense
as
the
ones
that
apply
to
somebody's
on
you
know
glebe
road
or
Wilson
Boulevard.
F
So,
while
I
appreciate-
and
we've
heard
this
as
a
concerned
about
well,
you
know
in
this
community,
we
would
like
this
in
this
community.
We
would
like
that,
but
the
application
of
the
countywide
ordinances
in
a
site-specific
way
really
approaches.
You
know,
label
of
danger
because,
as
the
constituency
changes,
there's
going
to
be
a
need
to
change
further,
so
so
Craig.
D
K
Hi
this
is
our
lava.
I,
don't
know
how
are
you,
okay,
I?
Think
the
that
particular
interest
you're
talking
about
is
what
we
call
a
vision
triangle
at
corners
of
intersections
and
that
that
is
a
zoning
ordinance
regulation
about
visibility
and
safety
and
in
terms
of
being
able
to
see
through
your
turning
radius.
D
It's
not
as
if
you
might
have
a
slightly
more
flexibility
in
a
place
that
where
the
traffic
is
going
quite
a
bit
faster,
and
maybe
that's
not
correct,
but
I
worry
a
little
bit
that
we
have
sort
of
one
size
fits
all
when
when
maybe,
if
safety
is
the
issue,
perhaps
there's
traffic
speeds
or
something
else
that
could
be
put
in
there
to
make
it
a
little
more
flexible
and
a
little
more
adaptable
to
different
circumstances.
But
perhaps
that's
not
the
way
we
do
things.
K
D
Thank
you.
That's
that
that's
helpful.
So
we
do
have.
We
do
have
some
difference.
Alton,
oh
and
then
one
more
just
back
to
mr.
greens
on
the
state
laws.
Are
there
any
there
where
you
think
that
some
differences
in
the
you
know
Northern
Virginia's,
the
rest
of
the
state
that
you
mentioned,
but
the
laws
could
be
maybe
a
little
more
adaptable.
Are
you
finding
you've
got
what
you
needed?
It's
not
not
an
issue.
What.
F
When
I
meet
with
my
colleagues
in
Loudoun
Prince,
William
Alexandria,
Fairfax
they're,
using
the
same
tools
and
they're
experiencing
some
of
the
same
issues
but
to
a
lesser
degree,
I
think
some
of
the
sensitivities
are
because
of
the
density
that
we
experience
here,
we're
closer.
Then
those
properties
are
in
those
communities,
so
the
impact
might
be
slightly
greater.
The
irritant
level
might
be
slightly
higher
you'd
like
to
see
it
cleared
up
much
quicker.
F
So
when
I've
discussed
some
of
the
concerns,
even
that
would
be
coming
to
this
board
with
some
of
those
colleagues
they're
not
exactly
experiencing
those
same
levels
of
issues
in
those
communities.
But
this
is
a
unique
community,
and
so
what
we
want
to
do
is
work
through
and
figure
out
how
we
can.
You
know,
work
through
those
perceptions,
I'm
hoping
that
education
will
help
get
us
there.
F
But
it's
important
for
me
to
note
to
this
board
that
47
days,
average
compliance
which
is
really
what's
happening
is
really
unheard
of.
So
if
we
have
a
couple
of
cases
that
go
for
years,
because
they're
in
a
legal
process,
I
have
no
control
over
the
fact
that
the
courts
will
extend
out
time
or
give
times,
that's
literally
what
can
happen
and
that's
part
of
due
process-
and
it
just
is
what
it
is.
F
But
what
we
want
to
do
is
be
forthright
and
then
be
fair
and
then
try
and
coerce
people
to
use
the
tools
of
compliance
and
get
there.
But,
importantly,
in
closing
this
Maccabi,
once
people
comply
in
most
cases,
we
never
see
them
in
those.
In
those
circumstances
again,
once
they
go
through
the
process,
most
people
never
revisit
it.
They
got
it,
they
got
an
education
should
we
cite
them
for
something
the
next
time.
They
immediately
call
us
and
they're,
usually
taking
care
of
it
right
away.
Thank.
J
J
Chairman,
if
I,
if
I,
can
add
something
to
mr.
Garber,
maybe
will
be
helpful
about
what's
going
on
at
the
state
level.
Just
for
the
statistical
purpose,
I
think
it's
it's
important
to
note
that
out
of
the
board
really
did
the
cases
that
we
deal
with
gets
elevated
to
the
board
level
at
the
rate
of
three
for
every
thousand
cases
we
have
so
that's
a
ratio
that
that
comes
up
to
the
board
level
in
terms
of
county
board
county
board
yeah.
You
know
the
issues
that
becomes
clear.
J
3
out
of
every
1000,
that's
our
statistic
about
citations
or
occasions
in
cases
that
comes
in
here
so
so
part
of
the
proactive
is
that
education
piece
of
it
that
mr.
green
talked
about,
and
that's
really
and
that's
been
great-
has
been
working
very
well
and
additional
legislation
we
meet
the
property
maintenance
of
fish
are
in
the
building
official
in
Northern
Virginia.
We
meet
on
a
quarterly
basis,
so
we
are
not
too
far
away
and
I
know
often
time
people
tell
us
hey.
J
Have
you
checked
with
Fairfax
County
I
will
check
with
Alexandria
I've
checked
with
other
communities.
I
want
to
tell
you
that
other
communities
are
the
ones
that
are
benchmarking
with
us
for
better
or
worse,
you're
continuously
getting
inquiries
from
all
over
the
country
about
our
property
maintenance
inspection,
horror
building
department
is
run
because
we
happen
to
be
accredited.
J
C
Me
let
me
just
first
say
that
I
think
the
presentation
was
really
excellent.
The
way
it
was
laid
out,
easy
to
understand
and
walk
through.
So
thank
you
for
that.
I
will
say
that
I've
probably
been
making
a
mistake
for
many
years,
telling
people
that
we
have
a
complaint
driven
system
of
code
enforcement.
So
it's
in
some
many
ways.
C
This
was
a
real
education,
even
even
to
me,
but
I
would
like
to
focus
on
on
slide
five
for
a
second,
which
I
think
was
the
main
that
were
the
main
areas,
particularly
it
doesn't
really
get
to
every
area,
but
it's
the
local
ordinances
and
state
ordinances
that
Code
Enforcement
handles
so
Gary
the.
If
my
mistake
was
to
say
we're
mostly
complaint
driven
when
your
next
slide
or
two
really
shows
it's.
Maybe
twenty
five
percent
or
less
or
complaint
driven
I.
C
Think
of
things
like
the
snow
ordinance,
the
noise
ordinance
and
a
lot
of
the
vegetation
is
complaint.
Driven
I
mean
I
I.
So
can
you
give
them
give
me
a
sense
of
where
the
bulk
of
the
code
enforcement
is?
That's
not
complaint
driven
and
are
there
still
some
areas
that
are
complaint
driven,
even
though
it's
it's
only
a
relatively
small
portion
of
the
total.
F
C
What
you
just
said
is
when
you
go
to
follow
a
complaint
you
may
find
two
or
three
or
four
other
things
and
I
know
you
talked
about
the
proactive
and
the
periodic,
the
elevators
and
all
that.
But
what
are
the
areas
that
are
a
lot
driven
by
complaints
and
again
I'll
just
expound
on
it?
I
have
often
said
we
don't
want
to
be
a
police
state,
walking
around
everybody's
neighborhood.
Looking
for
the
bush
hanging
over
the
sidewalk.
F
So
that's
a
good
question.
The
issues
that
are
driven
by
complaint
will
vary
depend
on
and
the
time
of
year
we're
in
started
a
heating
season.
Heat
hot
water
apartment
buildings,
they're
gonna,
they're,
going
to
reach
out
to
us
leave
snowblowers
they're
going
to
reach
out
to
us.
These
are.
These
are
always.
F
It's
gotta,
be
it
that's,
going
to
be
a
noise
issue,
so
the
it's
going
to
is
going
to
mostly
have
to
do
with
the
condition
of
private
property,
ordinance
issues
and
Building
Code
or
building
maintenance
code
issues.
So
air
conditioning
hit
us
on
may
15th
just
slightly,
but
between
May
1st
of
May
15th
big
buildings
pay
a
lot
in
some
people
are
paying
a
lot
in
what
they
feel
is
rent
or
housing
costs.
They
want.
F
The
air
conditioning
and
an
older
building
to
be
flipped
over
sooner
than
the
code
would
require
it
that
the
building
owner
can
can
turn
it
on
sooner,
but
they
have
to
maintain
heat
through
a
certain
period
and
those
have
been
complaints
that
we're
coming
into
six
seven
a
day
and
so
we're
explaining
what
the
law
is
and
there's
a
remedy
around
it.
But
most
building
owners
are
not
willing
to.
You
know,
exercise
the
cost
to
do
that:
occasional
issues
with
water
supply
and
older
buildings.
Those
are
the
things
that
are
coming.
F
F
And
black
chili,
both
of
those
ordinance
are
designed
to
be
driven
by
snow.
You
can't
do
you
can't
do
it
any
other
way,
you
it
with
noise.
You
need
to
know
what
it
is
you're
trying
to
exclude
what
sound
source
am
I
listening
for.
So
it
needs
to
be
someone
talking
about
a
specific
noise
someplace
for
us
to
go
address.
That's
the
complaint.
The
circle
snow
is
completely
complaint
driven,
but
it's
an
interagency
reporting
and
it's
not
included
in
the
bar
graph
work
that
we're
doing
here,
so
that
would
actually
be
a
greater
amount.
J
Said
if
I,
if
I
may
add
one
element
and
I
and
I,
don't
think
we
really
talked
about
it
too
much
in
depth.
One
of
the
things
we
are
starting
to
see
and
historically
I've
been
here
for
11
years,
so
coding
for
signs
being
part
of
my
division.
But
I
remember
eleven
years
ago
everybody
looked
at
code
enforcement
as
a
housing
inspectors
for
for
lack
of
a
better
term.
What
we
are
seeing
right
now
is
need
for
maintenance
of
older
commercial
buildings.
You
know
we
get
a
complaint
on
a
balcony.
J
We
end
up
going
on
a
condominium
building
and
before
you
know
it,
five
hundred
balconies
need
to
be
repaired
because
there
is
age
to
the
concrete.
We
see
parking
structures
that
were
built
in
1970s
that
needs,
so
our
work
in
the
future
will
be
shifting
from
a
housing
inspector
per
se.
To
we
have
a,
we
have
a
stock
of
commercial
properties
that
are
in
need,
a
maintenance
and,
as
Gary
mentioned,
people
think
that
rental
properties
are
probably
prime
issues.
J
G
You
hear
people
say
things
like,
for
example,
you
know
the
police
come
out,
but
they
say
they
don't
have
the
you
know
the
detection,
information
that
or
the
tools
that
would
allow
them
to
detect
sound.
So
let
me
ask
first:
if
code
enforcement
staff
receive
a
call
about,
you
know,
there's
too
much
noise
from
loading
or
construction?
Is
your
staff
trained
to
say
you
know
we
can
send
somebody
out
with
the
with
the
noise
detector,
but
it's
also
possible
that
you
should
look
at
whether
their
site
plan
conditions?
G
J
G
L
L
The
what
didn't
officer
will
do
irregardless
of
the
type
of
noise
is,
will
send
an
officer
to
the
scene
if
it's
a
loud
party,
the
first
time
is
usually
we
just
ask
for
compliance
meet
with
the
homeowner
whoever's
in
charge.
Explain
what
the
noise
ordinance
is
and
ask
them
to
turn
it
down,
get
everybody
inside
shuttered
windows
and
the
majority
of
the
time
that
resolves
it.
L
If
we
get
a
second
at
this
point,
it
becomes
a
it's
at
the
officers
discretion
if
the
homeowners,
where
the
property
manager
is
still
cooperative
and
are
trying,
they
may
get
a
second
warning,
but
there
there's
no
expectation
of
a
second
warning
that
could
result
in
somebody
being
charged
with
the
noise
ordinance
and
the
party
being
ended
at
our
direction.
The
third
time
it's
pretty
much
over
but,
like
I,
said
we
run
into
this
a
handful
of
times
a
year
where
we
ever
have
to
actually
enforce
the
noise
ordinance.
I
just
asked.
C
L
Don't
have
the
noise
measuring
devices,
but
if
you
can
hear
it,
you
know
several
houses
away.
You
know
more
often
than
not
all
I
have
to
do
is
come
knock
on
your
door
and
say
you
know
we
got
a
call
from
your
neighbors
they're
complaining
about
the
party's
too
loud.
Could
you
get
everybody
inside
and
shut
the
windows
and
the
most
of
the
time
that
resolves
the
factor.
C
L
Construction,
noise:
we
don't
because
it
has
to
be
a
certain
decibel
level
in
the
noise
ordinance
or
several
identified
prohibited
acts,
so
many
distance
from
a
street
or
from
a
place
where,
if
they're
in,
if
I
can
hear
it
it's
in
and
of
itself,
a
violation
of
the
noise
ordinance
where
that
doesn't
help
us
is
construction
noise.
That
requires
the
actual
decibel
meter
and
we
don't
have
that.
But
we
have
you
know
it's
the
same
procedure
for
us.
L
It's
not
normally
an
issue,
but
we've
worked
together
and
they've
created
an
email
address
to
where,
if
an
officer
goes
out
and
it's
construction,
noise
or
loading-dock
noise,
something
that
can
be
followed
up
by
code
or
building
officials
during
the
day,
we're
going
to
ask
the
officers
to
send
an
email
describe
their
observations,
what
they
heard
and
during
the
daytime
staff
can
follow
up
with
some
of
the
specific
remedies
that
they
have
access
to,
that
we
may
not
I.
Think
that's
going
to
be
a
key
feature
in
resolving.
This.
L
J
Mr.
Kristol,
if
I,
if
I
may
attempt
to
answer
two
of
the
pieces
will
be
mr.
said
when
we
change
the
noise
ordinance
several
years
ago,
it
was
to
take
out
that
necessity
for
the
police
officer
to
go
with
a
meter.
I
know
that
was
a
that
was
a
big
discussion
back
then,
hey
police
officer
don't
want
to
have
a
noise
that
they
don't
need.
J
This
dis
compare
this
this.
This
email
address
is
going
to
be
monitored
both
by
the
zoning
administration
administrator
offers
and
by
code
enforcement,
but
the
most
powerful
tool,
I
believe
for
the
for
the
construction
activities
and
notice
constructed
is
the
tools
that
I
have
in
my
place
about
violating
pertinent
laws.
You
know
a
12-story
or
twenty
five
story:
building
it
stops
for
one
day.
That's
that's
a
big
deal
so.
G
This
is
actually
I'm
now
starting
to
understand
how
this
will
work
and
just
to
clarify.
Then
I'll
yield
the
floor
here,
but
but
so
yeah
an
individual
complains.
It's
3:00
a.m.
someone's
getting
eggs
delivered,
it's
keeping
me
away,
they
are
going
to
call
the
police,
the
police
will
write
it
up.
You
don't
have
a
noise
meter,
but
you
will
write
it
up
and
then
both
Shahriyar
semen
is
D.
Code
enforcement
and
zoning
enforcement
will
all
see
that
email
and
say
across
the
three
of
us.
One
of
us
will
probably
have
the
tools
to
take
action.
G
F
Can
I
provide
some
level
of
clarity?
The
delivery
of
items
is
usually
an
activity
that
will
be
regulated
by
zoning
and
I
know
our
live
alone
in
Robert
lover
here
from
zoning
and
can
speak
to
what
those
site
plan
conditions
might
be.
But
I
wanted
to
add
an
important
note.
I
think
I
did
a
little
early
and
said
the
noise
can
note
on
it
doesn't
regulate
construction
activity,
it
doesn't
it
regulates
the
sound
there's
lots
of
construction
activity
that
you
can
do
that
produces
very
little
or
no
noise
drywall
electrical
work,
some
plumbing
work.
F
It
produces
no
work
glazing.
It
produces
very
little
work
at
very
little
noise
at
all
hanging
ceiling
tiles.
You
can
do
lots
of
activities
it's
when
it
exceeds
and
mostly
what
we've
been
discovering
that
may
be
hitting
your
board
is
a
big
site
plan.
That's
going
on
and
we've
told
them
that
the
police
have
the
right
to
shut
them
down
if
they
come
there
and
they
find
that
they're
doing
some
activity
that's
outside
of
those
hours.
F
This
is
completely
different
than
the
work
that
my
office
might
use
to
grant,
an
exemption
which
is
going
to
be
there's
some
greater
need,
and
it's
a
limited
thing
that
information
is
published
to
the
civic
associations
and
it's
sent
to
the
police
so
that
they
know
that.
There's
some
limited
exemption
that
we're
given
for
them
to
conduct
some
work.
They
can't
possibly
do
it
any
other
time.
Thank.
H
So
I'd
like
to
get
back
to
the
complaint
based
the
part
of
the
metrics,
you
know
mr.
phys,
ed
I,
think
you
know,
even
though
you've
been
describing
it
as
complaint
based,
perhaps
mistakenly
in
terms
of
the
overall
program.
It's
still
very
true
that
complaints,
drive
enforcement
activities
and
I
like
to
just
hone
in
on
that
a
little
bit
because
I
think
some
of
what
we
we
feel
from
people
is.
H
You
know
someone
complained
about
me.
Therefore,
there
is
a
this
state
action
being
taken
against
me
and
yet
I
see
this
happening
everywhere
else.
So
I
just
want
some
thoughts,
maybe
from
mr.
Schwartz,
about
the
extent
that
our
bureaucracy
is
sort
of
used
to
sort
of
litigate.
You
know
personal
disputes
among
people
or
you
know
you
know,
issues
that
are
really
better
suited
to
other
realms
than
than
the
power
of
the
state
to
sort
of
enforce
things.
E
My
observations
are
purely
anecdotal
at
this
point
and
I
know:
Robert
sharp
is
with
us
our
Ombudsman
and
I
think
that
I'll
usually
come
by
his
office.
Every
you
know,
walk
by
his
office
all
the
time,
I
walk
by
quickly,
of
course,
but
have
a
conversation
with
him
about
once
a
week
and
I
think
that
he's
characterized
that
there
are
anecdotally
there
are
been
more
cases
recently
of
people
calling
up
with
complaints
that
they
don't
know
they.
E
There
aren't
other
avenues,
or
at
least
they
know
how
to
deal
with
and
they're
using
this
as
a
as
a
cudgel.
What
Symes
is
the
word
I'm
looking
for
it
in
a
way
that
that
and
Gary
Greene
referred
to
it
is
that
I
think
there's
certainly
room
and
I've
had
conversations
in
the
past
there
there
may
be
room
for
more
of
a
mediation
sort
of
Community
Relations
approach
on
the
part
of
not
just
us
as
a
county,
but
in
neighborhoods
and
civic
associations.
There's
a
void
there
I
think
a
little
bit
in
the
community.
E
H
Fine
to
be
doing
I
mean
I,
think
it's
a
general
perception
that
I
kind
of
share
and
I
just
wonder
and
and
the
deputy
chief
Penn
when
you
sort
of
talked
about
the
approach
to
dealing
with
noise
and
made
me
think
about
this.
From
another
perspective,
you
don't
actually
have
to
apply
the
code
and
the
law.
It's
just
merely
your
presence
saying
look.
This
is
causing
a
problem
for
someone
else
and
in
the
spirit
of
being
a
good
citizen,
can
we
work
to
correct
it
yet,
mr.
H
green,
when
you
come,
you
don't
really
have
that
tool
at
your
disposal.
You
have
a
violation,
notice,
and
you
know
a
certain
amount
of
time
to
cure,
or
you
know
deal
with
consequences
and
I'm,
not
criticizing
you.
It's
just
an
overall
breakdown
that
I
like
to
figure
out
how
we
bridge,
where
we
get
some
somewhere
between
at
and
where
you
are.
If.
F
I
could
briefly
respond
that,
even
in
that
case
there
is
still
a
warning
and
there
is
time
for
a
property
owner,
a
violator,
a
person
who
would
be
in
violation
to
correct
my
staff,
don't
even
use
the
term
violator
until
past
the
period
of
compliance,
because
if
we
give
you
time
to
take
care
of
it,
then
the
education
is
important.
It's
important
to
note
that
in
most
cases
once
educated,
our
constituents
they
just
okay
I
get
it
most.
I
Feist
Thank
You
mr.
Fassett,
so
mr.
green,
you
indicated
early
on,
although
I'm
not
sure
it
was
part
of
your
slides,
that
two
of
the
driving
forces
with
respect
to
Building
Code
reported
violations
are
unapproved
construction
and
illegal
conversions
conversion
from
from
a
compliant
use
to
a
non-compliant
use.
So
my
question
is
what
what
what
what
is
the
role
of
a
responsible
contractor
in
this
situation,
when
somebody
hires
a
contractor
to
make
an
addition
at
an
attic
retrofitted
garage,
revised
a
basement
that
type
of
thing
they
hire
a
contractor?
I
Do
we
impose
an
obligation
on
that
contractor
to
tell
the
individual
in,
in
my
view,
based
on
the
work
that
that
you're
asking
me
to
do,
we
need
to
pull
a
building
permit
the
obvious
benefit
of
a
building
permit
being
safety
and
an
inspection
afterwards,
but
also
so
that
the
building
can
catch
up
with
you
know
with
the
proper
tax
assessment,
and
you
know
what
are
what
are
the
obligations
both
ways?
Let's
say
that
a
contractor
asks
an
individual
do.
Would
you
like
me
to
pull
the
perimeter?
I
Do
you
want
to
go
ahead
and
pull
the
permit
and
the
occupant
says:
don't
worry
about
it?
I'll
pull
the
permit,
and
you
know
days
weeks
go
by
and
the
guy
says
well,
I
really
would
like
you
to
start
and
the
contractor
says
okay
and
there's
building
permit
and
it
turns
out
there
ought
to
be
explain
that
dynamic.
That's.
J
A
L
J
The
authority,
the
only
thing
we
do,
we
can
actually
report
a
violation
of
the
Virginia
Code
too
deep
or
deeper
in
terms,
does
an
investigation
and
validates
that
there
is
a
requirement
to
obtain
a
permit
many
times
when
homeowner
comes
in,
he
said:
I
want
to
get
a
permit
and
the
first
thing
we
ask
is:
do
you
have
a
licensed
contractor?
Although
a
homeowner
can
pull
a
permit,
a
building
owner
can
pull
a
permit
to
build
a
100
story
office
building
without
having
a
contract
contract
licenses.
I
So,
if
an
incident-
if,
if
we're
made
aware
of
an
incident
where
there
has
been
a
problem-
and
this
has
to
go
to
the
state,
how
do
we
go
about
communing
communicating
with
the
state
and
do
we
think
that
the
state's
doing
a
good
job
here
and
also
a
related
question
in
terms
of
a
bond
I,
think
there
was?
There-
was
a
recent
incident
with
an
unfinished
foundation
in
a
single-family
neighborhood
in
Central,
Arlington
and
and
the
contractor
ran
out
of
money
and,
as
it
turns
out
that
they
weren't
they
weren't
bonded.
J
J
That
requires
a
bonded
contractors
and
we
we
actually
get
the
bonding
recorded
literally.
We
only
issue
one
or
two
license
a
year
because
they
don't
need
the
County
home
improvement
contractor
license
if
they
have
a
state
one.
So
all
the
bonding
happens
at
the
state
level.
Most
of
the
referrals
we
do
is
we
refer
them
to
the
deeper
deeper.
Does
the
investigation
do
they
could
do
a
good
job
doing
investigation?
Yes,
every
time
a
building
official
submits
a
request
for
investigation,
they
do.
I
So
we're
weird,
but
but
going
it
just
and
and
I
may
need
some
more
time
to
follow
up
with
you
after
this
session.
But
if
somebody
fails
to
pull
a
permit
when
they
were
supposed
to
pull
that
permit,
what
what
and
we
report
them
to
Richmond
do
do
we
who
ensures
that
that
permit
is
pulled
before
work
continues?
Or
is
this
the
type
of
stop
work
order
situation
where
we
we
actually.
J
Issue
notes
of
notes
of
violation
for
doing
work
without
a
permit.
We
give
them
compliance
deadlines.
We
also
put
a
stop
work
order.
We
have
a
couple
of
those
cases
that
recently
has
happened
right
and
and
if
they
don't
remedy
the
issue
or
don't
ask
for
a
extension
during
time
period,
all
the
building
code
violations
Vaughn
misdemeanor.
They
take
the
court
action
after
that,
okay.
D
D
D
Mark
and
is
there
some
ways
was
you
know
these
kind
of
issues
between
neighbors
and
sedan
residents
that
come
to
the
board
level
because
everybody
so
Angwin,
if
you
can
think
of
anything
else,
to
do
but
really
a
lot
of
these
its
kind
of
mediated
and
not
come
to
us
I.
Don't
this
way
of
putting
something
in
place
now
other
jurisdictions
have
that
or
not,
but
okay.
F
Well,
maybe
what
I'll
do
is
I'll
stage
up
the
mediation
issue
for
the
manager
and
let
you
know
what
we
do:
miss
Garvey
in
our
office
when
we
discover
that
there
are
disputes
either
with
neighbors
or
you
know,
with
family
members.
Community
mediation,
we've
had
members
of
community
mediation
groups
come
into
our
team
meetings
to
discuss
the
effectiveness
of
it
is
a
precursor
to
a
court
process.
F
Often
if
you
took
someone
directly
to
court
to
try
and
resolve
the
issue,
the
courts
are
not
interested
in
dealing
with
the
the
messiness
of
an
issue
where
people
just
need
to
sit
down
and
talk,
so
they
order
mediation.
We
try
and
encourage
persons
that
contact
us
to
start
in
the
reverse,
do
the
mediation
verse
and
then,
if
it
doesn't
work,
even
the
invitation.
If
it
doesn't
work,
you
can
say,
hey
I
tried,
mediation
and
the
courts
can
consider
the
fact
that
you've
tried
it
and
then
maybe
look
over
the
mediation
report
and
order.
F
It
saves
time,
saves
money.
It's
certainly
much
much
cheaper
than
trying
to
build
a
case,
but
as
it
relates
to
the
ages
of
the
persons
that
we're
finding
that
we're
placing
in
violation,
they
honestly
are
all
over
the
place.
It
depends
often
I
think
where
you're
from
people
come
here
from
all
over
the
world,
so
whatever
they're
used
to
wherever
they
have
lived.
Those
values
come
here
and
what
we're
doing
is
we're
attempting
to
realign
those
values
to
what
we
require
here
in
Arlington.
F
Sometimes
it's
a
little
contentious,
because
you
just
feel
how
you
feel
at
your
home,
but
once
we
show
them
the
rules
and
show
them
the
standards
and
show
them
what
potentially
could
happen,
what
tools
we
could
use
to
help
them
get
to
compliance,
they
kind
of
get
it
and
they'll
fall
into
a
compliance
path.
You
spoke
of
hoarding.
The
challenge
with
hoarding
is
that
it's
a
mental
disorder.
F
The
results
we
see
by
the
excessive
accumulation
of
belongings,
but
it's
a
it's
a
it's
a
mental
disorder
that
needs
counseling
and
the
Department
of
Human
Services
Anita
Freeman's
group
has
worked
very
very
effectively
with
police
and
with
fire
and
with
us.
We've
got
a
task
force,
that's
been
in
place
since
I,
think,
2005
or
so
all
right.
F
The
Metropolitan
Washington
Washington
Council
of
Governments
has
got
a
report
that
was
produced
by
Ben
Barksdale,
who
was
a
former
fire
chief
here
and
that's
still
a
tool
that
we
use
and
that's
used
here
in
the
Commonwealth
to
develop
and
to
administrate
a
hoarding
task
force
and
so
we're
getting
the
work
done.
We
can
provide
paths
to
assistance.
We
can.
We
can.
A
F
Have
to
do
an
assessment,
it's
done
through
our
Human
Services
Department
about
what
their
needs
are.
Their
income
needs
they're.
They
have
information
about
financing,
they
have
companies
that
can
come
in
and
a
eight.
It
tends
to
be
an
extremely
comprehensive
process.
It
also
tends
to
take
quite
a
while:
it's
not
it's
not
a
it's,
not
a
snap
finger
and
then
it's
all
gone
away.
Doing
so
would
send
them
into
a
bit
of
a
frenzy.
Let
me
just
defer
over
to
the
manager
and.
D
C
Going
to
ask
that
we
have
about
ten
minutes
left
and
we're
going
to
do
a
little
speed
round
with
one
quick
question.
One
quick
answer:
if
you
have
one,
if
you
don't
fine
mine,
is
just
to
raise
the
issue
of
what's
in
the
County
Board
office,
known
as
a
petition.
I
think
this
was
established
some
years
ago,
where,
if
a
citizen
writes
in
and
they
are
really
looking
for
a
change
in
the
ordinance
it
they
may
have
a
complaint.
C
They
may
have
a
question,
but
in
the
end
it's
deemed
to
be
a
question
about,
should
we
in
fact
change
the
ordinance?
They
don't
all
deal
with
code
enforcement,
but
some
of
them
do
you
and
the
question
really
is
to
the
manager's
office
when
you
get
those?
What
do
you
do
with
them
and-
and
you
know,
is
that
we've
asked
about
going
to
the
state
for
new
authority
and
we've
kind
of
heard.
We
have
the
kind
of
authority
we
needed
the
state.
C
Might
there
be
examples,
we're
actually
tweaking
of
our
own
ordinance
might
be
justified
and
worth
the
time
and
energy
and
and
you
you
have
to
judge
that
because
of
the
amount
of
time
and
your
workload
and
all,
but
is
that
a
path
that
still
has
is
still
workable
because
we
get
a
handful
of
those
half
a
dozen
or
so
a
year?
I
would
think.
B
That's
correct,
but
we
usually
get
requests
for
changes
to
the
zoning
ordinance
now
to
the
codes.
So
I
think
that
I
mean
that's
not
what
we
are
focusing
on
today.
Obviously,
but
zoning
ordinances.
You
are
aware
of
all
the
ones
that
we've
received
and
usually
the
board
will
prioritize
among
those
and
let
us
know
which
ones
we
should
put
them
in
our
work
program
and
we
work
on
them
as
we.
C
E
E
It
may
be
that
there
have
been
individuals
who
come
in
and
say
that
I
think
that
the
we
certainly
hear
specific
instances
of
complaints
about
how
the
ordinance
may
be
in
force,
but
never
I
can't
recall
anything
about
changing
the
ordinance,
perhaps
with
the
one
exception
of
this
thing,
about
the
height
of
grass
and
certain
lawns,
and
asking
us
to
take
a
look
at
that.
That's
the
only
one
from
the
past
12
months.
G
H
All
of
this
is
that
we
have
certain
standards
for
our
community
that
we'd
like
to
see
applied
in
as
many
places
as
possible,
not
just
in
areas
that
we
may
either
self-identify
as
problematic
or
that
people
may
identify
for
us
is
problematic
and
I'd
also
like
to
get
past.
This
whole
idea
that
these
wonderful
inspectors
in
these
wonderful
crisp
white
uniforms
are
people
to
be
feared.
You
know
you've
you've
outlined
the
work
plan
that
we
provide,
help
for
people,
informative
articles
and
I'd
like
to
see
that
we
maybe
think
about
expanding
that
mr.
H
manager,
so
that
we
could,
you
know,
provide
technical
expertise
for
civic
associations
to
do
cleanup
days
when
we're
dealing
with
some
of
these
seasonal
issues
with
vegetative
growth-
and
you
know,
we've
we've
had
a
pilot
program
of
lending
out
snow
blowers.
Maybe
that
could
be
applied
to
people
who
could
help.
H
You
know
certain
times
of
the
year
trim
problem
areas
may
be
bringing
cherry
pickers
to
deal
with
trees
that
we
know
you
know
overhang
the
public
right
away,
but
those
sorts
of
things
that
are
creating
better
outcomes
in
our
community,
so
that
we
can
begin
to
create
a
greater
sense
that
code
enforcement
is
not
really
the
state
putting
its
thumb
on
the
scale,
but
really
about
creating
the
kind
of
necessary,
not
only
aesthetic
outcomes
but
health
and
environment
outcomes
that
we
all
desire.
So
thank
you
all
very
much.
I
John
John
yeah
thanks,
miss
pizzette,
so
with
respect
to
you
mentioned
condominiums
and,
and
that
that
appears
in
that
there
might
be
a
little
bit
of
a
trend
towards
more
concern
on
the
commercial
side,
relatively
speaking
or
percentage-wise.
What
sort
of
outreach
and
coordination
mr.
schary
are
we
do
with
our
mr.
Amiri?
Are
we
doing
with
respect
to
the
Apartment
Association,
the
Chamber
of
Commerce,
NAIOP
and
other
commercial
real
estate
groups?
Is
that
a
good
Avenue
I
would
imagine
we're
doing
some
of
that
now
and
they're.
J
Not
specifically
regarding
to
the
maintenance
of
the
commercial
building,
because
once
the
nail
puii
meet
Renee
up
on
quarterly
basis,
based
on
development
that
coming
to
the
building
and
to
frankly
address
your
question:
we
haven't,
we
haven't
strategize
how
to
reach
out
those
private
buildings
condominium
buildings,
but
we
see
more
and
more
of
them
some
what
happens
at
the
regional
shopping
centers.
You
know
parking
garages
get
in
there,
so
in
that
case
we
go
directly
to
the
owner
rather
and
and
and
the
the
thing
that
concerns
us.
J
We
generally
don't
walk
in
somebody's
apartment,
knock
on
the
door,
things
that
we
can
see
from
observe
from
outside.
You
know:
balconies
dilapidated
parking
garages
cracking
that's
it
and
we've
been
just
individually
dealing
with
that
building.
We
have.
We
have
a
couple
facades
that
over
the
years
and
because
our
development,
you
know,
need
a
major
repairs
that
can
be
a
public
safety
issue.
So
we
are
starting
to
see
that
and
we
are
actually
building
some
capacity
and
code
enforcement
with
some
expertise
to
be
able
to
address
those
that
were
not
typically
part
of
the
program.
J
J
That
may
be
we
I
do
have
I
do
have
a
regular
monthly
meeting
with
a
group
of
contractors,
but
they
tend
to
be
more
residential
in
nature
and
will
probably
can
put
the
word
out
through
the
through
the
bits
through
the
chamber
that
this
this
is
a
starting
to
show
some
concerns
around
the
county.
Great
appreciate
a
thing
you
very
much.
D
Mostly
just
wanted
to
thank
people
for
I,
mean
I've
been,
and
you
mister
for
happening
of
working
to
bring
this
about,
because
I
think
it
gave
us
a
window
onto
a
really
important
and
really
I
think
little
understood
part
of
the
services
that
we,
you
know,
provide
our
residents
and
it's
and
I
I'm
intrigued
by
the
changes
that
mr.
Muir
and
others
are
talking
about
to
be
coming
up,
so
is
extremely
helpful.
D
C
C
997
out
of
a
thousand,
they
kind
of
work
through
the
system
and
then
but
we
do-
and
we
always
hear-
and
it's
always
helpful
to
us-
to
gauge
and
help
inform
our
responses
and
our
ability
to
respond
to
constituents
to
know
better
exactly
what
it
is
you
are
doing.
So,
thanks
for
a
very
good
presentation,
we're
adjourned.