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From YouTube: Potholes Q&A Livechat
Description
Potholes Page: transportation.arlingtonva.us/streets/street-maintenance/
Report a Pothole: topics.arlingtonva.us/reportproblem/
A
Good
afternoon
and
welcome
to
Facebook
live
joined
today
by
Jeremy
Hassan
he's
a
chief
operating
engineer
for
the
sewers
and
streets
Bureau
in
the
county's
Department
of
Environmental
Services
welcome,
Jeremy,
good
Matt
good
afternoon.
Everybody
thanks
for
joining
us
today,
so
milling
and
paving
started
this
week
in
Arlington.
So
we
thought
what
better
time
to
talk
about
something
that
a
lot
of
residents
probably
experience
when
a
day-to-day
basis
and
that's
potholes.
B
Every
winter,
obviously,
is
the
worst
time
for
the
region.
It's
expected.
Currently
I
would
say
it's
been
a
moderate
winter
for
the
most
part,
the
mid-atlantic
region,
we
typically
for
four
or
five
months,
get
above
and
below
freezing.
So
it's
a
moderate
winter,
whether
or
not
we
got
20
inches
of
snow
or
10
inches
of
snow.
But
we've
we've
gotten
close
to
about
3,000
potholes
is
calendar
year
already
with
1600
this
month
alone
and
climbing.
So
it's
a
moderate
year
to
say,
but
overall
I
would
say
we're
pretty
young
on
top
of
it.
B
A
B
Sure,
that's
a
great
question:
I
think
it's
a
lot
of
different
variables.
The
primary
variable
is
asphalt
and
concrete,
or
both
pervious
surfaces,
meaning
that
water
can
infiltrate
down
into
the
them
and
once
that
happens
during
freeze
and
fall
cycles
in
the
winter
time,
you
get
a
little
bit
of
moisture
water
down
into
them.
It
expands
when
it
freezes
and
it
starts
to
nudge
that
material
and
eventually
will
pop
and
make
a
pothole
any
cracks
or
cuts
from
utilities.
B
Private
developments,
anything
like
that
could
exacerbate
if
they're
not
treated
or
filled
properly,
but
mostly
it's
mostly
starts
as
the
moisture
freeze
and
thaw
and
then
again
snowplows
could
can
add
to
it.
If
it's
above
grade
heavier
trucks
get
to
tier
a
little
bit
quicker,
but
mostly
it's
the
temperatures
in
the
region,
the
more
free
stall
cycles.
You
have
connects
a
spur
bait
that
make
a
little
bit
worse
and
you're
chasing
that
in
the
mid-atlantic
region,
for
a
good
four
to
five
months
out
of
the
year
on
average,
interesting.
A
Okay,
if
you
are
tuning
in
on
Facebook,
we
encourage
you
to
ask
any
questions
you
might
have
about
potholes
Jeremy
here
is
the
expert
on
them,
so
he'll
be
sure
to
get
your
answer
to
you.
We're
watching
here
in
the
monitor,
so
just
ask
away
as
soon
as
they
come
in
so
then
the
county
obviously
has
some
money
set
aside
for
filling
potholes,
just
like
we
do
for
for
snow
removal
and
and
and
another
maintenance
for
streets.
A
B
Currently,
on
the
operational
side,
where
my
team's
typically
work,
we
have
crews
for
different
types
of
work
and
we
do
have
a
five-man
crew
that
work
on
potholes
year-round.
It
includes
a
pothole
pattern
unit
that
can
deliver.
While
we
pick
up
hot
asphalt
from
the
plants
we
drive
that
to
the
site.
We
have
a
team
of
people
who
will
clean
the
hole,
cut
the
hole,
clean,
the
hole
fill
it.
We
also
have
another
crew
that
also
works
on
more
larger
patches.
B
Full
depth
patches
is
what
we
call
them,
but
basically,
between
the
one
of
those
crews.
That's
dedicated
year
round,
the
other
one
can
fill
in
as
needed
and
we
can
pull
in
other
teams
from
our
asphalt
sewers
and
even
water
departments.
If
and
when
our
numbers
get
large
enough
during
potholepalooza,
for
example,
but
typically
we
just
have
a
normal
operational
crew
that
year-round
fills
potholes
and
pull
in
additional
assistance
as
needed.
We
don't
have
a
particular
budget
number
per
se,
more
so
the
FTEs
and
equipment
associated
with
that
crew.
Okay,.
A
B
Varies
right
now,
for
example,
we've
got
about
1600
potholes
filled
this
month
alone
last
month,
I
think
we
got
about
a
thousand,
so
we're
pushing
close
to
3,000
this
year
and
I
would
say
in
historical
years,
you're,
probably
looking
at
the
two
to
three
thousand
range.
It's
pretty
moderate
this
year,
obviously
over
the
years
to
our
accounting,
metrics
gay
little
bit
better.
B
So
our
systems
were
able
to
capture
exactly
how
many
potholes
we
do
so
it
could
be
a
combination
of
either
this
winter
was
a
little
bit
more
harsh
than
previous,
which
the
last
couple
winters
weren't
that
bad
terrible
compared
to
maybe
2009
and
some
of
the
other
years,
and
also
just
again,
our
metrics-
are
getting
better
or
capturing
the
numbers,
a
lot
more
efficiently,
but
I
would
say
probably
three
to
five
thousand
per
years,
probably
on
average,
plus
or
minus.
Given
the
weather
and
a
lot
of
other
variables,
Wow.
A
B
And
again,
we
have
over
a
thousand
Lane
miles
in
accounting,
and
that
does
not
include
some
state
roads
that
the
V
dot
would
maintain
and
some
federal
and
private
streets
throughout
the
county,
but
a
thousand
Lane
miles.
We
have
one
dedicated
team
year-round
and
that's
what
they
do.
The
numbers
do
add
up,
there's
a
big
spike
during
the
winter
and
end
of
winter
months,
but
even
year-round.
We
typically
get
calls
and
we're
out
there
always
trying
to
find
them.
B
A
Great
you
actually
answered
a
question
we
just
got
in
from
Katie
who
is
wondering
how
you,
how
you
can
best
how
you
can
best
report
a
pothole
and
the
easiest
way
to
do
that
is
to
use
our
online
tool
report
a
problem
and
that
way
that
your
crew
gets
notified.
You
can
actually
go
out
there
and
address
it.
Absolutely.
B
That's
the
best
way
to
do
it,
the
sooner
that
we're
notified,
we
can
actually
go
out.
There
have
a
have
somebody
investigate.
First,
there
is
some
clarification
that
sometimes
there
are
non
county
responsible
potholes.
They
may
be
private
utility
cuts
from
Washington
Gas,
Comcast
Dominion,
other
utilities,
private
developers,
private
streets,
things
to
that
nature.
B
So
we
do
need
to
go
out
and
verify
that
it
is
a
county
responsibility
to
fill
that
pothole
and
then
we
will
go
out
and
then,
even
when
it's
not
a
county
responsible
of
issue,
we
will
notify
the
appropriate
person
or
company
utility
whatever
to
make
sure
that
they
go
ahead
and
and
take
care
of
that
on
their
selves.
So
there's
a
couple
avenues
that
we
need
to
investigate.
First,
but
the
sooner
that
it's
sent
over
to
us.
A
Makes
sense
so
we've
talked
about
you
know
I,
guess
kind
of
like
how
potholes
are
formed
over
the
winter
and
then
we've
talked
about
what
the
best
ways
to
report
them.
So
I
thought
the
natural
next
step
is
what
how
are
they
fixed
like
what
happens
when
your
crew
shows
up
true
to
a
pothole?
How
does
it
get?
How
does
it
get
fixed
so.
B
Once
we
go
out
there,
we
try
to
because
again
a
thousand
Lane
miles
in
the
county.
We
can't
go
all
over
the
county.
We
try
to
do
it
as
efficiently
as
possible,
so
we
do
a
little
planning
exercise
in
the
office.
Geographically,
we
try
to
locate
which
area
has
the
highest
density
of
potholes
or
you
know
we
try
to
go
in
a
certain
area
where
we
can
get
around
the
county
in
a
week
or
two.
So
we
don't
leave
somebody
hanging
it
for
three
weeks.
B
We
try
to
prioritize
and
centralize
them,
but
a
crew
will
go
out
in
the
team
or
teams.
Depending
on
how
many
crews
we
have
at
the
time
they
will
actually
cut
around
the
hole
to
make
it
a
good
square
they'll,
depending
on
the
the
patch
repair.
Some
are
skin
patches
where
you
just
fill
in
the
top,
but
if
it's
an
actual
true
pothole
repair
to
prevent
it
from
coming
back
in
the
future,
you'll
cut
a
nice
square.
Remove
the
material
clean
it
out,
get
the
loose
material
out.
You
put
attacking
material
down
there.
B
It's
kind
of
like
an
adhesive
layer
between
the
new
material
and
the
existing
layer,
and
then
we
actually
pick
up
hot
asphalt
when
it's
available
through
the
paving
plants
asphalt
plants
in
the
region
will
bring
that
material
in
put
it
into
the
hole,
will
tamp
it
down
and
make
sure
that
it's
down
to
the
proper
density
and
then
will
you
know,
make
sure
it's
ready
for
the
traveling.
It's
pretty
much
open
right
after
that.
B
But
again
you
do
have
several
trucks
out
there
blocking
traffic,
it's
a
very
safety
sensitive
operations,
so
your
safety
of
our
workers
is
always
priority
number
one.
So
we
typically
would
have
a
crash
truck
continued
waiter
or
a
blocker
truck
in
the
back
and
have
the
actual
crews
working
in
front
of
it.
So
if
you
see
two
or
three
trucks
out
there,
that's
normal.
We
want
to
make
sure
our
people
are
safe,
but
they
it's
a
mobile
operation,
so
they're
continually
moving
throughout
the
day,
hitting
as
many
potholes
as
possible
and
yeah.
B
A
B
We
prioritize
based
on
severity.
If
there's
something
in
there,
that
mentions
it,
caused
an
accident
or
is
a
huge
safety
concern,
we'll
try
to
get
out
there
as
soon
as
possible
for
other
smaller
ones.
Again,
we
try
to
locate
geographically,
it
doesn't
matter.
If
it's
on
a
dead-end
residential
street
or
a
primary
arterial,
we
will
go
out
and
make
sure
that
every
every
pothole
that
we
get
reported
gets
investigated
and
responded
to
in
a
timely
fashion
and.
A
B
Absolutely
so
hot
ice
bolts
only
typically
provided
for
certain
times
of
the
year.
Obviously,
with
paving
operations
in
the
region
go
down
asphalt
plants
they
will
shut
down
periodically
for
a
month
or
two
in
the
winter
when
the
temperatures
drop
below
freezing.
But
there
are
other
products
out
there
that
you
can
buy
and
bagged
or
bucket
forms
that
are
less
resistant
to
weather
per
se.
So
we
do
have
three
or
four
other
products
that
we
have
off
the
V
dot
approved
cold
material.
B
They
call
it
cold
patch
materials
list,
so
we
do
use
various
products
and
again
it's
based
on
availability,
and
we
do
have
a
few
that
we
can
use
them
in
wet
conditions
as
well.
Some
can
require
dry
conditions,
others
require
wet.
So
we
have
versatility
of
products
that
we
can
use
depending
on
the
time
of
year,
temperatures
and
the
conditions
out
at
the
time.
So.
B
Is
most
of
the
products
that
we
use
or
we
would
call
them
permanent
materials
hot
mix
in
some
of
these
alternative
veto-proof
mixes,
there
is
a
cold
mix
that
a
lot
of
people
have
to
use.
Unfortunately,
when
the
asphalt
plants
down-
and
you
don't
have
some
of
these
other
products
on
hand
or
it's
a
very
large
patch-
there
is
a
coal
mixed
product,
however,
that
the
back
the
non
beneficial
factors
to
that
is
it's
easy
to
use.
You
can
store
it
for
long
periods
of
time,
but
it
does
need
to
be
replaced.
B
It's
not
a
permanent
fix,
so
when
at
all
possible
and
feasible,
we
try
to
use
permanent
materials
either
hot
mix
or
v
dot,
approved
called
permanent
materials,
and
we
try
to
limit
the
use
of
coal
mix.
However,
it
is
widely
needed
in
certain
situations
when
we
have
water
main
breaks,
and
things
like
that
and
our
sister
department
needs
to
make
repairs,
but
it
does
require
another
repair
to
be
done
after
the
word.
So
we
do
try
to
prioritize
and
use
it
where
it
makes
sense.
Okay,.
A
Great
a
question
I've
heard
from
from
from
some
residents
on
our
Twitter,
which
is
Arlington
Va,
and
you
can
also
follow
our
on
Cindy
ta
des
on
Twitter
at
Mountain
DES,
which
is
that
people
are
saying
that
you
know,
especially
during
right
now
during
the
milling
and
paving
season
that
that
the
street
looks
fine.
So
why
is
it
being
repaved
on
a
regular
basis?
So
there's.
B
A
lot
of
calculations
and
analysis-
and
that
goes
into
paving
throughout
the
region,
not
just
here
in
Arlington,
County
I,
used
to
work
in
other
jurisdictions
as
well,
but
basically,
what
most
jurisdictions
are
doing
now,
including
Arlington
County.
We
rate
our
streets
from
a
zero
to
100
scale.
We
call
that
the
pavement
condition
index
PCI
and
what
that
allows
us
to
do
is
every
year
we
do
a
survey
of
the
roads
in
the
county,
and
it's
done
by
a
contractor
who
drives
a
piece
of
equipment
that
uses
various
technology
sound
roughness
via
video.
B
They
can
find
cracks,
how
many
patches
it's
based
on
the
square
footage.
So
if
it's
a
smaller
Street
and
it
has
ten
cuts
versus
a
larger
Street
that
has
ten
cuts,
it
can
basically
get
an
overall
score
where
a
hundred
being
perfect
brand-new,
pavement,
zero,
meaning
the
roads
gone
and
basically
using
that
we
have
an
analysis
from
from
block
to
block
and
they
can
use
those
numbers
to
help
prioritize
which
technologies
are
used
to
inch
mil
and
pave
full-depth
rebuilt.
B
You
can
do
slurry,
paving
micro
sealing,
there's
a
lot
of
different
technologies,
but
basically
it
gives
us
a
baseline
of
which
streets
really
need
it
depending
on
the
score.
Now.
One
of
the
things
you
also
want
to
keep
in
mind
too,
is
milling
and
paving.
You
know,
you're
shaving
off
that
two
inches
on
the
top
and
putting
a
new
two
inch
layer
down
prior
to
that
happening.
If
you
can
catch
it
a
couple
years
before
that,
there's
other
micro
surfacing
and
sealing
technologies
that
can
extend
the
life,
so
you
don't
have
to
do
that.
B
Two
inch
mil
and
pave,
and
just
for
numbers
sake.
We
have
about
an
11
to
12
million
dollar
budget
right
now
for
road
resurfacing
in
general,
about
10
million
of
that
is
2-inch
mil
and
pave,
but
there's
another
million
to
2
million
in
those
other
technologies.
That
I
mentioned
is
micro,
servicing
slurry
sealing
and
full
depth
building
where,
if
a
street
gets
too
low
on
the
on
the
ice,
the
physical
condition,
where
it's
you
can't
mill
and
pave
it
needs
to
be
completely
rebuilt.
That
cost
a
lot
more.
B
So
you
don't
want
a
road
to
get
too
low
in
a
score,
because
then
you're
spending
a
lot
more
capital
resources
to
bring
that
back
up.
The
sweet
spot
is
right
where
that
mill
and
pave
is
and
then
higher
than
that,
if
you
can
catch
it
and
put
some
slurry
seal
or
some
micro
surfacing,
it
may
extend
that
for
another
five
to
ten
years
before
you
need
to
go
back
and
do
some
2-inch
mill
and
pave.
So
it's
a
lot
of
Science
and
Technology
trying
to
find
where
those
sweet
spots
are.
B
There's
a
lot
of
research
and
development
out
there
that
say
between
these
two
scores.
You
can
use
these
different
technologies,
but
there
we
are
looking
at
those
and
trying
to
use
the
path
or
the
plethora
of
tool
box
items
in
the
toolbox
to
excuse
our
budget
and
to
expand
our
amount
of
roads
that
we
can
touch
each
year.
Yeah.
A
That
makes
sense,
that's
great
yeah
and
you
mentioned
obviously
weather
effects,
and
you
know
a
lot
of
instances
creates
potholes.
How
does
the
weather
affect
the
actual
filling
of
potholes?
You
know
it's
been.
It
was
a
very
wet
year.
Last
year
it
was
another
wet.
Winter
is
starting
off
already
as
a
very
wet
2019,
and
so
does
that
interfere
with
you
guys,
actually
filling
the
potholes
well.
B
We
can
be
out
there
filling
potholes
rain
or
shine.
Obviously,
we
have
standby
crews
24/7.
If
we
get
a
call
in
the
middle
of
the
night
and
it's
raining
or
even
there's
still
snow
on
the
ground,
we
can't
fill
a
pothole.
Obviously,
the
better.
The
conditions
are,
the
more
efficient
our
crews
can
be.
But
again
getting
back
to
hot
makes
the
availability
of
that
and/or
our
tenant
alternative
mixes
and
always
having
the
availability
old
mix,
usually
temperature
time
weather
doesn't
impact
per
se.
Can
we
do
it?
However?
B
It
may
impact
whether
or
not
we're
feeling
for
that
particular
day.
So
we
again
usually
doesn't
impact
us
as
much
as
you
would
think.
However,
if
it's
raining
for
a
week
at
a
time,
we
may
not
get
as
many
potholes
filled
that
week,
then
for
a
a
week
of
sunshine
and
the
other
thing
to
keep
in
mind
to
the
crews
that
are
out
there
performing
these
asphalt
patches,
they
work
year-round
in
other
in
doing
their
normal
job
duties.
B
For
example,
if
we
have
one
crew
out
year-round
doing
potholes,
but
we
have
other
teams
to
pull
on,
but
if
we're
in
the
middle
of
a
snow
emergency,
for
example,
these
are
the
same
guys
that
jump
into
a
plow
for
12-hour
shifts.
So
when
we're
in
snow
operations
or
snow
prep
or
breaking
down
at
the
end
of
a
storm,
we
will
not
be
filling
potholes
during
that
same
time.
So
there
are
some
particularly
throughout
the
winter.
We
can't
fill
outside
of
some
snow
emergencies.