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A
And
maybe
that's
true
for
you
as
well
that
I
know
for
my
family,
my
cell
phone
bill
and
my
wi-fi
internet
bills
are
as
high
or
higher
than
my
heating
bills.
So
it's
a
challenge
for
many
of
them
to
provide
adequate
access
to
the
internet.
Many
of
our
families
have
no
or
limited
service.
Some
of
them
rely
on
their
cell
phones
to
do
all
of
their
internet
access
barriers
for
them
include
cost,
but
also
language
and
technological
dexterity.
A
So
for
many
of
them
the
the
the
barriers
are
so
high
covet
has
really
highlighted
the
importance
of
digital
access
and
I'm
sure,
you're
well
aware
of
this,
but
for
us
even
as
a
landlord,
we
can't
send
notices
to
all
of
our
residents
instantaneously.
We
still
have
to
produce
flyers
because
many
of
our
residents
don't
have
email,
don't
read:
email
of
course,
telehealth.
A
We
work
closely
with
other
groups
like
virginia
hospital
center
and
the
arlington
free
clinic
and
as
they
transition
to
telehealth.
It
was
a
challenge
for
our
residents
to
be
able
to
participate
in
health
care
and,
of
course,
the
most
obvious
one
is
school
at
home.
We
have
about
900
residents
that
are
under
18
and
for
them
being
unable
to
access
their
classes
and
participate
in
school
was
a
real
hardship
that
has
been
changing,
but
it
through
the
diligent
work
of
arlington
public
schools
in
arlington
county
the
devices
that
the
county
provided.
A
Well,
I
guess
the
schools
have
provided
with
county
funding,
have
been
very
meaningful,
so
we
understand
that
almost
everyone
in
our
properties
now
has
a
device
and
that's
meaningful
for
the
entire
family.
We
do
know
that
you
know
the
family
will
rely
sometimes
on
the
wi-fi
and
the
device
that
the
child
has
comcast
internet
essentials.
Opening
up
their
criteria
early
in
the
pandemic
was
also
very
meaningful.
We
always
had
a
comcast
person
or
a
flyer
come
to
our
resident
fairs
and
the
criteria
earlier
were
fairly
narrow.
A
You
had
to
have
a
school
child
of
a
certain
age.
By
opening
it
up
to
any
low-income
household,
we
saw
a
lot
more
participation
and
the
the
county's
funding
through
the
schools
again
for
families.
For
a
year
of
free
internet,
it's
been
a
little
bit
bumpy
roll
out,
but
we
think
that's
very
attractive
as
well.
A
So
we
we
care
about
this
issue
a
lot
and
that's
just
a
very
kind
of
brief
overview,
but
we
understand
that
it
impacts
everything
our
residents
do
applying
for
unemployment
insurance.
You
may
or
may
not
have
heard
that
you
know
the
new
unemployment
insurance
program.
The
800
numbers
were
always
busy
and
the
answer
was
well
apply
online.
Well,
that's
just
fine
and
dandy.
If
you
have
high-speed
internet-
and
you
know
english-
is
your
first
language
and
you're
fairly-
swift
filling
out
forms
online.
It's
not
if
those
are
all
barriers
to
you.
A
So
over
and
over
again
through
cobit,
we
found
that
the
digital
divide
was
exacerbating
the
divide
for
our
residents
and
the
hardships
they
were
enduring.
A
So
we
were
very
honored
several
years
ago
to
be
selected
for
the
digital
divide
project
at
arlington
mill
and
now
it's
had
a
lot
of
support
had
a
lot
of
interaction
with
jack
belcher
and
his
staff
very
well
intentioned
and
high
priority
goal.
As
you
all
know,
it's
been
a
little
bumpier
roll-up
than
I
think
any
of
us
would
have
liked
and
I'll
turn
that
over
to
nathaniel
to
give
a
overview
of
the
program,
and
then
we
can
both
answer
questions.
B
A
C
B
Nathaniel
speaking
from
on
the
partnership
for
affordable
housing,
I
worked
there
in
the
capacity
as
data
analyst,
and
I
was
also
part
of
the
oversight
on
rolling
out
the
project
at
orleans,
mel.
So
a
little
bit
of
context
about
the
project.
Some
of
you
might
have
heard
this
before,
but
in
case
some
of
you
haven't
so
arlington
mill
is
a
122
unit,
100,
affordable
rental
property
serving
arlington
residents
with
incomes
below
60
percent
of
the
area.
B
Immediate
income
in
2016
apple
was
approached
by
the
county
about
piloting
a
program
to
provide
free
internet
access
to
low-income
residents.
Arlington
mill
was
selected
in
particular
because
it
shared
a
garage
with
the
arlington
mill
community
center
and
was
already
on
the
county's
connect
arlington
fiber
ring
so
there's
a
reduced
infrastructure
costs
to
get
the
pilot
up
and
running
there.
B
Over
the
summer
of
2018,
the
building
was
retrofitted
to
support
a
mesh
wireless
network.
Hardwired
access
points
were
installed
in
strategic
locations
in
the
hallways
and
were
configured
to
relay
bandwidth
wirelessly
to
access
points
that
were
located
inside
each
of
the
apartments
in
the
fall
of
2018.
The
network
went
live
in
order
for
the
residents
to
receive
an
access
point
and
a
free
laptop
residents
were
required
to
either
pass
a
digital
literacy
test
or
to
participate
in
a
digital
literacy
program.
B
There
are
a
couple
lessons
learned
on
the
infrastructure
and
programming
sides
of
the
project,
so
the
mesh
network
worked
initially,
but
there
ended
up
being
some
issues
with
its
implementation
or
not
implementation,
but
just
the
the
nature
of
the
mesh
network
ended
up
being
problematic,
namely
because
the
access
points
that
were
remotely
connected.
If
there
was
an
issue
with
them,
it
support,
had
to
have
someone
physically
interact
with
it
or
connect
it
to
a
physical
line
before
they
could
do
any
remote
servicing
for
it.
B
B
We
know
it's
not
scalable,
to
provide
internet
at
a
property
and
have
basic
customer
support,
performed
by
site
staff
and
corporate
staff,
who
then
coordinate
with
a
third
party
for
technical
solutions
when
a
novel
issue
arises
with
the
network,
there
are
three
separate
parties
that
must
that
have
to
be
coordinated
to
find
a
solution
in
terms
of
programming
requiring
prospective
residents,
are
purchased
participants
to
attend
digital
literacy
training
or
take
a
digital
literacy
test
before
gaining
access
to
the
network
is
good
in
theory,
but
it
ends
up
lengthening
rollout
and
is
challenging
for
residents
who
are
working
two
or
more
jobs,
scheduling,
along
with
managing
how
new
move-ins
get
access,
also
presented
challenges,
so
in
2020
apple
switched
to
a
buy
request,
sign
up
strategy
and
there
are
currently
77
households
participating
in
the
pilot,
so
yeah.
D
Yeah
and
I'm
sure
others
will
have
as
well,
but
is,
as
you
look
at
new
properties
right
and
based
on
what
you
learned
at
arlington
mill
moving
forward.
What
do
you
think
the
best
partnership
is
between
accessing
connect
arlington
for
some
of
the
these
affordable
housing
opportunities?
I
mean,
if
you
were,
you
know
ideally
based
on
what
you've
learned
thus
far.
B
So
in
terms
of
using
connect
arlington.
So
if,
if
I
understand
the
question,
I
think
to
use
connect
arlington
as
a
solution,
there
would
have
to
be
some
intermediary
between
the
end
property
and
some
other
group
that
coordinates
the
isp
that
coordinates
the
hardware,
distribution
and
installation
that
coordinates
whatever
tech
specs.
B
There
needs
to
be
that's
dealing
with
the
switches,
that's
dealing
with
any
router
updates
that
need
to
happen
any
fire
rolling
that
has
to
happen
and
is
coordinating
with
the
the
isp
out
in
ashburn
or
wherever
that's
actually
getting
the
bandwidth
out
to
the
property
and
is
also
providing
the
customer
customer
support,
because
I
think,
from
from
our
perspective,
that's
that's
fine.
B
That's
fine
for
one
project,
but
as
soon
as
you
start
getting
to
two
to
three
to
four
to
five
that
just
quickly
becomes
unmanageable,
especially
if
the
infrastructure
for
the
different
projects
is
different,
like
affordable
housing
providers
are
we're
we're
not
very
we're,
not
technical
experts
in
this
field,
and
that's
that's
a
challenge
for
us.
I
think
from
the
corporate
side
in
terms
of
like
do
we
have
to
be
employing
people
full
time
and
how
does
that
hit
yeah?
So,
okay,
that's
that's.
B
D
Is
is
there
any
data
that
shows
that
the
access
people
had
really
did
change
their
story
or
change
their
lives
because
they
had
access
to
high-speed
internet?
Was
there?
Was
there
any
when
they
moved
into
the
property,
and
then
they
had
access
to
high-speed
internet?
Was
there
a
is?
Is
there
any
data
to
suggest
that
this
really
did
I
mean
our
kind
of
our
sense
is
by
having
access
it?
D
Really,
it
really
makes
a
difference,
but
I
wondered
if
there
was
any
specific
stories
gathered
or
data
gathered
in
terms
of
how
it
might
have
changed
lives
by
having
that
access.
B
So
as
part
of
the
grant
we
do
do
surveying
on
the
residence.
Unfortunately
recently
because
of
kova
19
we've
not
been
able
to
do
in
person
at
the
property
surveys,
we
tend
to
send
out
a
digital
digital
survey,
but
we
only
receive
six
responses
back,
which
is
it's
it's
hard
to
it's
slow,
yeah,
exactly
I'd
have
to
dig
back
through
our
files
to
look
at
previous
surveys.
I
can't
think
of
anything
off
the
top
of
my
head
right
now.
I
don't
know
nina
if
you
remember
anything.
A
A
You
know
we
had
a
lot
of
people
who
were
like
you
know.
I
can't
do
homework.
I
can't
stream
this
video-
I
you
know,
and-
and
that
was
also
a
reminder-
I
think
for
us-
that
there
is
a
component
of
resident
education
there,
which
we
tried
to
get
over
by
having
you
know
a
digital
competency
test
and
free
coursework
at
the
very
beginning,
but
we
discovered
later,
as
nathaniel
said,
that
just
became
a
barrier
to
access
that
people
didn't
have
the
time
to
do
it.
A
So
so
it's
not
clear
to
us
totally.
I
mean
we.
We
definitely
know
that
digital
access
is
important
and
I
think
the
work
that
aps
is
doing
now.
Arlington
public
schools,
our
staff
are
telling
us
they're
seeing
a
significant
difference.
You.
A
When
a
household
when
a
child
is
online-
and
sometimes
I
think
it
starts
with
the
children
frankly,
when
the
children
are
online
and
sometimes
even
have
a
social
worker
from
the
schools,
helping
them
to
log
in
making
sure
everything's
working
well,
then
the
whole
household
is
actually
online
too.
So
again,
that's
a
little
anecdotal.
We
had
hoped
to
do
more
survey
collection,
but
again
it
it
ended
up
being
a
bit
of
an
uneven
rollout.
So
there
wasn't
a
sort
of
stopping
point
to
do
a
comprehensive
survey.
D
Okay
and
I
have
a
couple
more
questions
about
open
it
up
to
the
to
the
commission,
people
have
questions
they'd
like
to
ask
nina
and
nathaniel.
F
Yeah,
I
would
ask
nathaniel
you:
you
mentioned
the
availability
of
a
wire
of
an
internet
service
provider,
kind
of
providing
a
fully
managed
services,
as
kind
of
a
lesson
learned
best
practice
to
going
forward.
Do
you
see
that
available
on
the
marketplace
today
where,
if
you
were
to
see
another
grant,
you
could
go
out
and
get
that
service,
or
is
that
a
gap.
F
B
Well
may
be
misunderstanding,
but
I
mean
there's
comcast
and
verizon
that
you
can
get
bulk
service
agreements
with
into
the
buildings.
I
think
there's
a
couple
other
agencies
as
well.
I
think
the
starrys
one
boingo
white
sky
is
another
one
that
I've
heard
of
recently
yeah,
so
they're
they're,
they're
they're
not
necessarily
connect
arlington
solutions,
though.
F
C
D
Yes,
okay
and
and
jackie
you're
next.
G
B
G
What
about
what
about
all
of
those
people
who've
been
connected
through
the
schools
this
year,
the
the
additional
households
that
have
been
besides
arlington
mill
on
the
test,
additional
connections,
because
you
were
talking
about
earlier
about
not
how
not
having
access
made
it
very
difficult
to
access
lots
of
different
life
services,
and
but
if
people
get
a
connection,
but
they
don't
get
training
and
they
don't
have
internet.
G
You
know
literacy,
then
they're,
probably
still
not
being
able
to
use
it
for
some
of
those
services.
So
that's
I'm
trying
to
get
an
understanding
of
how
much
education
and
training
has
gone
with
this
effort.
A
Well,
our
resident
services
staff
are
regularly
interfacing
with
our
residents,
particularly
now
in
covet
to
help
provide
access,
so
they
literally
have
been
on
the
phone
with
people
saying
you
know,
click
here
here:
here's
how
to
do
this!
Here's
how
to
do
that.
So
so
that
is
been
a
goal
we
have.
A
So
when
they
find
a
school
that
says
we
haven't
been
able
to
log
in
they
connect
them
with
a
social
worker
or
or
some
kind
of
coordinator
from
the
public
schools
who
kind
of
calls
them
and
does
it
all
remotely,
but
helps
them
to
figure
out
how
to
log
in
so
I
do
think
there
is.
You
know
some
resources
we
also
have
contracted
with
computer
core,
who
provided
english
language
computer
training.
A
That
was
part
of
the
arlington
mill
pilot
and
we've
offered
that
at
other
properties
and
we've
partnered
with
ido
futuro
who's
offered
spanish
language,
computer
training
classes.
So
you
know
it's
a
it's
something
ongoing
that
we've
been
doing
and
again
sometimes
one-on-one
and
sometimes
in
the
class
format,
particularly
that
was
possible
before
covid.
D
D
Questions
nina
has,
has
coveted,
really
been
a
double-edged
sword
in
a
way
I
mean
on
one
hand,
it's
been
difficult,
obviously
very
difficult
for
people
to
access,
employee
unemployment
and
but,
on
the
other
hand,
hasn't
it
raised
the
issue
I
mean
really
pointed
out
in
a
stark
way:
the
inequality
of
of
digital
access
and
how
it's
impacting
the
population
you
serve.
A
Yeah
calling
it
a
two-edged
sword
is
a
little
it's
a
little
optimistic,
but
it
certainly
has
brought
the
conversation
out,
and
I
know
we've
had
conversations
with
several
members
of
the
general
assembly
who
have
been
working
on
this.
There
is
now
a
digital
divide
committee
in
our
statewide
association,
the
virginia
housing
alliance
and
they've
been
working
with
a
group
of
people
from
different
state
agencies
really
trying
to
merge
the
interests
of
rural
broadband
access
with
urban,
affordable
access,
and
I
think
that
was
a
little
bit
of
a
new
thing
for
people.
A
Rural
broadband
was
kind
of
being
discussed
a
lot
in
the
virginia
general
assembly
and
I
think,
sort
of
highlighting
that
there's
another
whole
population
here
that
has
physical
access,
but
not
technological
or
monetary
access,
we're
actually
co-hosting
a
session
at
gmu
next
month.
Talking
about
the
digital
divide,
I
can
put
that
in
the
chat
box.
D
Oh
great,
I
was
just
gonna:
ask
you
if
we
could
that'd
be
great,
because
andrew
will
include
it
in
the
minutes
and
that'd
be
wonderful
for
us
to
know
about
so.
A
So
the
school-
I
think,
initiative
the
you
know,
whatever
it
was
500
000
or
a
million
to
arlington
public
schools
was
actually
really
positive
and
I
talked
to
leaders
from
other
communities
who
were
saying.
I
wish
we
had
that
in
fact,
a
supervisor
in
fairfax
county
said
you
know
we
looked
at
arlington
and
we
wish
we
had
that
kind
of
resource.
So
I
I
think
it's
still
not
not
enough
and
not
it's
not
there
yet,
but
I
definitely
think
you're
right.
It
has
raised
up
the
issue
during
coven.
D
So,
ideally,
moving
forward
nina
what
what
are
your
what's
kind
of
on
your
wish
list?
I
mean
for
this
in
terms
of
the
the
housing
in
arlington
and
and
obviously
I
we
kind
of
see
the
housing
and
digital
equity
digital
access
as
being
partners
considering
where
they
live,
if
they
can
have
digital
access.
That
makes
a
difference,
but
what's
your
I
mean
you,
you've
been
you've
been
in
this
fight
a
long
time.
What
what?
What
would
be,
what
would
be
ideal
and
for
you.
A
I
think
ideal
would
be
to
have
sort
of
a
single
point
of
contact
and
a
reasonably
priced
bulk
internet
provider.
For
all
of
our
properties,
I
mean
I
think
that
would
be
ideal,
so
we
could
just
we've
priced
it
a
little
bit
as
nathaniel
said
you
know,
I
had
preliminary
conversations
with
comcast
verizon
and
some
of
these
other
groups
boingo
star,
there's
two
barriers
to
that.
One
is
cost
so
trying
to
make
sure
that
we
get
it
at
a
price
we
can
afford.
A
That's
like
operating
costs
that
we
did
not
have
in
our
budget,
but
also-
and
I
know
I
heard
there's
someone
here
from
verizon
and
comcast-
that
we
have
signed
some
installation
agreements
that
actually
prohibit
us
from
providing
bulk
internet.
So
we
need
some
assistance
in
getting
those
agreements
rewritten
so
that
we're
allowed
to
do
that
so
that.
A
Yes,
so
now
that
we're
aware
of
that,
we
are
not
signing
those
installation
agreements,
but
the
way
it
has
worked
for
us
in
prior
multi-family
buildings,
verizon
and
comcast
will
wire
our
buildings
for
free,
which
is
a
nice
advantage.
But
in
the
you
know,
20-page
document
there's
a
clause
in
there
that
says
we
can't
provide
bulk-free
internet.
A
So
as
we're
doing
new
projects,
we
are
not
executing
that
agreement
and
we're
looking
for
some
other
options,
but
I
do
think
that
the
way
it's
structured
now
that
that's
a
barrier
for
our
existing
portfolio.
D
Yeah,
that's
that's
really
helpful
and
if
there
are
any
other
lessons
learned
that
nathaniel
wants,
you
all
look
at
that.
If
there's
anything
else
that
you
want
to
make
sure
we
know
of
that
would
be
great
just
so
we
can
get
a
sense,
because
one
of
the
things
you
probably
saw
on
our
agenda
will
be
making
recommendations
to
the
board
about
legislative
state
legislative
issues
right.
You
know
what
what
are
some
of
the
issues
that
we
think
should
really
be
looked
at
and,
of
course,
this.
What
what
you
mentioned
nina.
D
I
love
the
phrase:
the
urban
affordable
access
right
as
opposed
to
just
the
the
rural
broadband
access,
so
that
that's
another,
that's
another
part,
so
that
would
be
helpful
if
we,
if
we
knew
some
of
the
lessons
learned
and
had
some
basis
for
that
that'd
be
great,
I'm
mindful
of
the
time
any
any
any
other
questions.
People
have
one
more
question
before
we
nathaniel
and
anita
get
get
to
the
next
meeting.
They
have.
D
I'm
not
seeing
any
hands
up
if
I'm
missing
somebody
all
right.
Well,
thank
you
so
much
nina
and
nathaniel.
We
really
appreciate
the
the
update
and
you
know
you're
doing
great
work
and
clearly
this
is
something
that
we
really
need
to
to
watch
and
and
see
how
we
can
actually
get
this
a
higher
profile
in
terms
of
that
urban,
affordable
access.
So
thank
you
and
any
other
any
other
information,
and
did
you
put
in
the
chat,
the
gmu
thing
nina
or
or.
A
Let
me
just
take
another
minute
to
pull
it
up.
I
know
it's
you're
having
this
sort
of
2020
series,
2020
innovation
or
something
so
it'll.
Just
take
me.
D
Great,
no
that's
fine
and
feel
free.
I
I
just
wanted
to
make
sure
that
you
were
you
had
some
time
before
your
next.
Your
next
meeting.
B
D
Okay,
great
well,
thank
you
so
much
and
we
have
and
you're
more
than
welcome
to
stay
if
you'd
like
holly
is
from
dts
from
in
in
jack
shop.
Is
next
she's
going
to
give
us
an
update
on
digital
equity?
So
you
may
you
may
find
the
our
next
item
interesting.
So
holly,
why
don't
you
if
you
wouldn't
mind
taking
it
away,
that'd
be
great.
H
F
Let's
see
mary,
I
apologize,
I
think
mike
carlton
is
audio
only
so
he
can't
raise
his
hand
and
would
like
to
pose
a
question
mike.
I
D
I
D
I
F
D
All
right,
john,
I
was
I
was
we
were
go.
We
were
exactly
on
time,
but
we
will
be
done
by
7
30
today.
All
right,
I'm!
Oh!
Thank
you.
I
see
it
in
the
chat.
Nina
thanks.
So
much
oh
that'd
be
that'd,
be
very
interesting.
Okay,
okay,
all
right!
Well,
I'm
what
we
can
do
is
if
mike
isn't
able
to
connect.
We
will
make
sure
that
we
email
you
that
question
nina
so
that
we
we
can.
We
can
get
an
answer
and
we
can
include
it
in
the
in
the
minutes.
D
E
E
Right
great
just.
H
A
quick
overview
said
I
I
want
to
talk
about
a
needs
analysis
that
we
we
ended
up
doing
at
the
very
beginning
of
covid,
which
reflects
some
data
points
around
a
lot
of
the
the
anecdotal
information
that
nina
was
providing
some
of
our
community
engagement
efforts
and
then
a
progress
update
since
kovitt.
I
haven't
been
to
the
I-tech,
and
I
couldn't
even
remember.
H
I
think
it
was
last
summer
that
caitlin
and
I
came
and
spoke
to
the
I-tech
of
where
we
are
now,
which
has
significantly
progressed
forward
from
the
last
time
we
spoke
so
just
before.
I
get
into
the
needs,
analysis
and
I'll
try
to
cover
everything
quickly
and
some
of
these
slides
faster
than
others.
H
We
had
started
an
engagement
as
part
of
our
digital
equity
effort,
realizing
that
it's
really
important
to
make
sure
that
the
voices
of
those
people
who
are
impacted
are
elevated
and
heard
and
captured
for
effort.
So
we
were
engaging
with
the
company
rheingold
to
survey
residents
and
hold
a
number
of
focus
groups,
and
the
first
focus
group
was
scheduled
to
be
march.
I
think
12th
and
then
didn't
happen
and
then
made
a
decision
of
well.
Should
we
go
forward?
H
Should
we
not
go
forward
and
through
that
decider,
you
know
what
kovit
is
such
a.
You
know
a
transformative
event,
let's
capture
this
information,
so
we
made
some
changes
to
what
we
were
going
to
be
focusing
on
to
expand,
to
increase,
covid
and
maybe
shorten
some
of
the
other
questions.
What
we
ended
up
with
generally
was
you
know,
understanding
what
are
households
generally
paying
for
the
internet?
What
type
of
devices
do
they
have?
H
How
reliable
do
they
view
their
services
and
how
has
kovac
covet
impacted
their
priorities
so
just
quickly
on
the
survey
it
happened
in
june
there
were
200
telephone
interviews
focusing
on
the
areas
of
you
know,
oversampling
in
areas
of
most
need,
22203,
04
and
06.,
and
then
the
focus
groups.
There
were
28
residents
who
were
interviewed,
trying
to
focus
on
a
mixed
group
of
characteristics,
including
minority,
older
adults
with
low
income
and
individuals
with
disabilities.
H
So
generally,
when
you
look
at
the
cost
of
internet
subscription,
you'll
see
that
as
nina
was
saying
that
cost
aspect
is
important
to
a
lot
of
residents
and
almost
half
of
these
households
are
paying
more
than
a
hundred
dollars
a
month
for
internet
and
they
tried
to
ask
the
question,
so
they
were
kind
of
teasing
out.
You
know
the
the
internet
piece
of
it
devices
and
make
sure
y'all
can
see
this
a
little
bit.
So
this
is
an
interesting
piece.
H
Is
that
you
know
77
percent
of
residents
have
a
device,
but
74
of
the
households
who
were
surveyed
have
four
or
more
devices,
which
is
an
interesting
aspect
to
consider
and
think
about,
and
obviously,
as
you
see,
cell
phone
and
laptop
are,
you
know
some
of
the
greatest
numbers.
The
cell
phone
is
also
equivalent
to
to
what
laptop
is
internet
connectivity,
reliability.
H
62
said
it
was,
was
reliable,
but
when
you
break
it
down
between
families
who
have
school-aged
children,
they
were
saying
they
had
issues
connecting
50
of
the
time
and
the
the
information
was
provided
that
it
was
a
pre-existing
problem.
But
then
it
was
made
even
worse
by
covid,
and
you
know
the
the
connectivity
issues
seem
to
be
even
higher
for
those
in
older
apartments
and
once
again,
those
with
school-age
children
in
financial
priorities.
This
you
know
kind
of
shouldn't,
surprise
anybody,
but
obviously
renton
mortgage
ranked
the
highest
with
63
ranking.
H
It
is
the
highest
priority.
Cable
in
the
internet
ranks
down
as
a
third
priority
for
13.
So
you
know
still,
you
know,
you're
looking
at
prioritizing
electricity
and
water
and
grocery,
as
as
it
should
be,
and
so
that
means
there's
often
less
funding
and
less
money
for
the
the
cable
and
internet
impact
of
covid19.
So
to
summarize,
the
54
percent
of
surveys,
respondents
who
had
children
had
distance
learning
with
it's
just
learning
how
to
had
issues.
They
said
that
they
were
exacerbated
also,
along
with
what
nina
was
saying.
H
Some
things
they
were
interested
in
from
a
focus
group
was
more
choice:
lower
cost
plans,
affordability
or,
if
not
free,
in
internet,
for
affordable
housing,
the
what
they
looking
at
from
a
covid19
kind
of
breaking
it
down
from
a
data
perspective
that
that
better
pricing
and
better
quality
is
significantly
above
any
other
part
of
related
service
and
kind
of.
Once
again,
it
aligns
with
some
of
the
information
I
think
you're
hearing
from
nina
and
nathaniel
about
the
training
and
and
the
the
access,
but
it's
really
better
quality
and
better
pricing.
H
Make
sure
that
the
internet
essentials
is
widely
publicized,
offer
free
or
wi-fi
to
allow
more
people
to
connect,
improve
the
broadband
quality
and
then
once
again,
the
same
thing
that
you're
hearing
a
lot
of
this
from
nina
nathaniel
languages
and
making
sure
that
you
are
framing
it
in
a
context
both
culturally
and
data
related
to
what's
relevant
to
to
these
groups.
H
E
H
Notice
I
I
said
that
that
that
survey
happened
in
june,
and
so
we
were
starting
to
move
on
kobe,
but
I'd
like
to
kind
of
talk
about
first
or
some
of
the
other
community
engagement
efforts
that
we
were
working
on
and
then
dive
into
what
we
were
doing
since
covid.
H
So
since
we
met,
I
think
we
published
a
website.
So,
if
you're
looking
for
any
information,
I
used
to
actually
have
it
on
a
link
in
this
presentation,
but
for
some
reason
it
didn't
present
very
nicely.
But
if
you
look
up
arlington
county
digital
equity
you'll
come
to
our
digital
equity
website,
which
has
the
past
presentations
all
the
data.
The
data
that
I
just
spoke
to
from
the
survey,
both
a
summary
report
and
a
detailed
report
are
available.
H
It
was
originally
before
covet.
It
was
both
internal
wi-fi,
external
wi-fi,
as
well
as
places
where
are
printers
computers,
but
really
since
a
lot
of
the
the
locations
are
closed.
Now,
it's
a
proximity
to
where
are
those
wi-fi
hotspots
and
then
continue
to
engage
the
digital
inclusion
network.
Our
last
communication
honestly
hasn't
been
since
since
june,
but
we
have
been
working
in
planning
and
now
that
we
have
a
staff
that
was
out
on
maternity
leave.
H
That's
back
trying
to
plan
our
our
next
digital
inclusion
network
meeting
to
give
everybody
the
update
on
the
survey
as
well
as
an
update
of
where
that
we
are
and
then
kind
of
looking
at
our
policy
framework
document.
H
What's
happened
since
covid,
so
one
of
the
things
that
we
did
first
was
make
sure
that
the
free
clinic
had
a
connection
to
the
virginia
hospital
center.
So
there
the
free
clinic
sees
roughly
600
patients
a
year.
These
are,
as
someone
had
framed,
it
kind
of
the
the
lowest
of
the
low
the
people
who
don't
have
medicaid
people
who
might
not
necessarily
have
access
to
any
other
service.
H
If
this
this
opportunity
doesn't
exist,
so
the
the
infrastructure
is
there,
unfortunately,
because
of
some
other
priorities,
the
hospital
is
still
working
to
make
sure
that
the
hospital
system
of
epic
is
available
to
the
free
clinic,
and
I
believe
that
was
supposed
to
happen
in
august,
but
now
is
scheduled
for
january,
which
will
make
the
access
to
data
and
allow
the
the
doctors
to
be
able
to
put
the
information
in
significantly
faster
and
easier
and
when
you're
talking
about
a
volunteer
staff
being
able
to
save
minutes
on
what
you're
entering
is
is
a
critical
component.
H
H
I
think
schools
quickly
realized
that
the
myfi
devices
that
they
had
provided
were
really
not
intended
for
full
distance
learning
and
the
fact
that,
as
we've
talked
about
before
that,
the
families
were
connected,
so
you
couldn't
separate
the
student's
internet
need
from
the
family
internet
need
that
there
was
something
more
that
was
required
as
of
friday.
I
believe
there
were
457
families
connected.
I'm
sure
that
number
has
gone
up
represents
a
little
over
800,
probably
a
little
over
800
school
children.
H
Just
to
put
that
in
perspective,
there
are
around
a
thousand
school
children
who
had
requested
mifi
devices
so
getting
the
word
out
there
and
making
sure
that
people
understood
and
getting
online
and
getting
through
the
program.
There
has
been
a
lot
of
work.
That's
happened
on
the
school
side
and
on
comcast
side
kind
of
helped,
streamline
and
make
things
easier.
So
that's
been,
you
know,
an
effort
that
I
think
has
made
a
difference
in
the
connectivity.
H
In
addition,
we
have
actually
20
now
hot
spots,
19
advertised
one
just
came
up
this
week
at
oakland
park
and
it's
not
advertised
yet,
but
there
is
signage
up
for
all,
but
four
that
are
a
little
bit
of
trying
to
figure
out
where
the
sign
goes,
we're
averaging
five,
five
thousand
plus
connections.
It
doesn't
necessarily
mean
that
everybody
is
logging
on
and
spending
a
significant
amount
of
time,
but
the
availability
of
it
has
proven
valuable
and
we've
heard
community
feedback
from
residents
that
this
is
a
resource
that's
helpful,
to
have.
H
In
addition,
we
have
a
number
of
pop-up
wi-fi
hotspots.
We
are
providing
at
intersections
along
columbia
pike.
There
are
four
locations
where
there
are
now
pop-up
wi-fi
hotspots
that
are
only
broadcasting
the
aps
network
and
then
schools
and
this
number's
actually
increased.
It's
not
seven.
It's
it's!
Ten
plus
there
are
ten
schools
and
the
schools
are
working
at
their
school
location
to
also
provide
a
dish
outside
wi-fi,
which
has
been
great
and
hopefully
will
be
something
that
students
will
be
able
to
take
advantage
of.
H
In
addition
to
the
other
opportunities
of
what
we're
looking
at
legislative
engagement,
I
think
nina
talked
a
little
bit
about
this,
but
there
has
been
a
lot
of
attention
that
has
been
given
to
digital
equity
and,
as
she
said,
I
think
the
the
the
corner
has
turned
that
it's
not
just
rural
broadband,
that's
being
discussed
recognizing
that
rural
they
do
have
a
lot
of
challenges,
but
that
affordability,
piece
of
it
is,
is
a
is
a
real
challenge
within
the
county.
H
They
are
going
to
be
families
that
you
know
are
residents
within
the
county
and
live
within
the
county,
that,
for
a
variety
of
different
reasons,
aren't
in
a
living
situation
that
they
can
take
advantage
of
even
a
program
like
comcast
internet
essentials
or
that
they
are
can
afford
if
they,
for
whatever
reason,
they're,
not
a
school-aged
children,
they
don't
qualify
for
the
program
that
we're
offering
as
a
role
in
the
government.
Looking
for
how
we
can
make
sure
that
all
are
connected
is
part
of
what
we're
supposed
to
be
doing.
H
What
actually
happens
from
the
legislative
side
right
now?
We've
got
language
that
focuses
on
during
the
terms
of
a
pandemic.
Supporting
keeping
distance
learning
available
is
worded
in
there,
but
there
is
interest
in
looking
at
other
other
opportunities
and
other
ways
of
doing
things.
H
Last
week
we
just
executed
a
feasibility
study
with
a
non-profit
entity,
so
some
of
the
challenges
that
nina
nathaniel
talked
about
from
arlington
mill,
so
arlington
mill
was
a
pilot.
There
were
a
lot
of
lessons
learned
and
some
of
the
things
that
we've
taken
away,
we're
trying
to
look
at
incorporate
into
what
what
would
be
potentially
our
next
step,
still
trying
to
consider
if
we
were
to
connect
to
caf
properties.
H
What
would
that
look
like
as
nina
was
saying
you're
having
the
the
single
point
of
contact,
but
I
think
it's
also
setting
the
expectation
of
what
type
of
service
are
you
planning
on
delivering
and
who
is
your
target
and
who
are
you
making
sure
that
you're
prioritizing
and
getting
that
access
up
front?
So
we
are
working
with
aahc
and
right
now
not
doing
any
building
but
kind
of
talking
through
and
putting
everything
on
paper
to
understand
what
would
costs
be
like?
H
What
would
an
engagement
need
to
look
like
of
how
you're
reaching
out
and
and
what
level
of
expectation
of
digital
literacy
or
training?
What
does
a
help
desk
look
like?
Does
a
help
test
go
as
far
as
I
need
you
to
be
connected,
or
does
it
go
further,
so
it's
been
a
very
good
exercise.
I
think
as
we're
just
starting
this.
It's
a
short
turnaround
time
of
looking
at
doing
something
in
four
to
six
weeks.
That
will
then
bring
to
the
board
as
a
as
a
data
point
as
an
information
deciding
okay.
H
This
is
only
one
piece
of
a
lot
of
different
pieces
of
information.
What
do
we
need?
What
do
we
do
next?
What's
the
next
step
that
we
should
be
taking,
we
just
found
out
also
last
week
a
lot
of
the
wi-fi
that
I've
talked
about
outside
of
the
comcast
internet.
Essentials
is
outside
as
we
are
moving
into.
Hopefully,
you
know
whether
that's
a
little
bit
cooler
being
outside
isn't
necessarily
always
suitable
for
everybody.
H
How
can
we
try
to
use
new
technology
and
is
there
a
way
that
we
can
provide
additional
connectivity
so
not
to
get
too
into
the
technical
weeds?
But
cbrs
is
a
broadband
spectrum
that
we're
exploring
and
interested
in
piloting,
we've
gotten
money
from
the
governor
that
has
to
be
spent
by
december
25th
and
our
goal
is
to
try
to
target
within
the
range
around
arlington
mill.
H
Neighborhood,
not
the
community,
not
the
community
center
in
residence,
but
arlington
mill
neighborhood,
as
well
as
around
randolph
elementary,
where
there
are
still
a
number
of
children
who
whose
living
situation
is
such
that
they
don't
have.
The
connectivity
is.
How
can
we
help
those
families
who
still
don't
have
connectivity,
get
the
access
that
they
need
and
to
be
able
to
provide
that
access
to
those
families?
H
I
apologize
if
you
can
hear
the
screaming
in
the
background
and
then
finally,
as
we
as
we
are
always
talking
about
this,
something
that
sits
in
the
back
of
my
mind
is
is
the
policy
framework
and
that's
what
the
digital
equity
action
plan
that
we
were
working
on
before
and
I
still
see
as
an
important
component
and
kind
of
laying
out
a
road
map
of
you
know
where,
where
we
want
to
go
and
from
a
board
perspective
from
a
community
perspective,
maybe
we're
not
doing
everything
now,
but
let's
be
clear
of
where
we
think
we
can
go,
what
the
impact
and
what
the
outcome
is
that
we're
hoping
to
try
to
achieve?
D
Done
a
lot
since
you
we
last
saw
you
holly
is:
does
the
board
have
targets
for
what
what
nina
was
referring
to
urban
affordable
access?
Have
they
talked
about
targets
yet
in
terms
of
okay.
D
H
So
we
would
like
to
go
with
a
deep
plan.
I
think
we've
got
several
hurdles
to
go
through
to
to
get
to
that,
but
we
have
a
a
draft
plan
that
we
had
started
working
with
in
our
digital
inclusion
network
back
in
in
march
and
have
tried
to
incorporate
some
of
the
lessons
learned
and
information
from
from
kovid
to
bring
it
to
the
group
as
a
kind
of
our
final
draft.
Before
we're
saying.
Oh
now,
we'd
like
to
be
able
to
move
it
towards
the
board.
What's
the
next
step.
D
Okay,
I
have
one
last
question
that
I'll
open
up
to
the
rest
of
the
commission.
You
know
we're
going
to
be
considering
legislative
agenda
items
later
on
in
this
agenda.
D
H
Yeah,
I
I
I
think
it's
the
opportunity
to
have
options.
I
think
it's
the
opportunity,
as
nina
was
saying
to
consider
the
affordability
piece
of
it.
So
you
know
how
we
word
that
you
know
we're
not
looking
to
you
know,
stop
competition
or
not
work
with
other
partners,
but
I
think
what
what
can
we
do
to
use
our
tools
and
make
sure
that
we
are
using
our
resources
the
best
that
we
can
to
help
the
group
who's
traditionally
left
behind?
D
F
Thanks
mary,
I
noticed
in
the
survey
data
you
the
ranking
of
priorities.
The
the
bill
for
cable,
slash
internet
was
that
question
was
bundled.
Was
that
question
bundled
in
the
survey
or
just
how?
How
you
briefed
it
out.
E
Let
me
go
back
and
look
at
that.
Real
quick.
K
F
Versus
internet
access
differently,
I
think,
probably
in
the
last.
C
E
H
D
Any
other
questions
for
holly
all
right,
holly,
we'll
we'll
want
an
update.
I'm
sorry!
We
couldn't
get.
E
E
D
H
D
D
We
have
the
meeting
minutes
next,
but
I
thought
david.
If
you're
around
I'm
going
to
take
privilege
here
and
move
move
up,
you
were
on
the
agenda.
We
took
you
off
the
agenda
and
there
were
a
couple
of
questions
in
terms
of
accessing
just
in
general.
D
In
the
time
of
covet,
have
people
had
issues
accessing
some
of
these
meetings
from
getting
onto
microsoft
teams,
or
is
there
any
you,
you
notice
the
question
mike
had
in
the
you
might
have
noticed
the
question
mike
had
in
the
chat
box
any
any
issues
in
terms
of
accessing
board
meetings
or.
K
We
have
some
odds
and
ends,
obviously
with
connectivity
issues,
mostly
on
the
user.
End.
We've
seen
that
you
know
examples
of
you
know
somebody
a
spouse,
running
amazon
in
the
background
or
netflix
or
kids.
K
We've
seen
a
lot,
we've
seen
a
lot
of
that
and
that
that's
not
a
specific
team's
issue
and
there's
not
much
you
can
do
about
that.
Unfortunately,
but
in
terms
of
connectivity
with
the
service
itself.
Now
it's
it's
been
running
fine.
D
Okay,
all
right
and
then
david
you,
you
know
that
not
that
not
that
you
wanted
all
that
publicity,
but
everyone
now
knows
how
important
it
is
to
have
to
not
have
a
cable
cut
right.
So
you
you
just
want
to
give
us
a
brief.
D
I
think
you
sent
an
article
which
we'll
make
sure
that
angela
gets
that
in
the
in
our
minutes
about
what
the
update
was,
but
you
just
want
to
give
the
commission
a
brief
overview
of
of
of
what
happened
with
the
the
cut
and
how
you
all
responded
and
and
took
mitigating
action
and
all
those
things
just
wanted
to
get
it
directly
from
you.
I
thought
commission
members
would
appreciate
hearing
it.
K
Yeah
that
cut
specifically,
I
can't
overly
speak
to-
I
can
talk
to
the
website
piece
of
that
great
a
little
bit
better
than
the
website
on
the
digital
side.
K
Website
we
we
had
some
instability
on
the
site,
so
we
we
actually
pulled
that
down
and
as
part
of
that,
we'd
actually
moved
our
voting
site
off
to
another
platform
and
that's
part
of
a
bigger
plan
that
we
have
to
redo.
The
website
that
I
think
we've
been
we've
been
talking
about
for
about
a
year
and
and
we're
going
to
start
getting
rolling
on
that.
So
it'll
be
more
details
on
that
coming
over
the
next
couple
of
months,
but
we
had
that
sort
of
instability.
K
We
took
a
look
at
everything
behind
the
scenes
to
make
sure
and
the
platform
was
stable
and
then
we
were
able
to
get
that
stood
back
up
and
stabilized
and
got
all
the
services
back
up
and
running.
So
we're
we're
fully
operational,
keep
an
eye
on
things,
as
always.
You
know,
especially
around
elections
and
whatnot,
we're
obviously
keeping
an
eye
on
that.
L
D
L
Yeah,
so
what
happened
was
the
connect
allenton
itself?
The
ring
that
goes
through
the
county
is
totally
redundant.
L
That's
how
it
works.
If
you
have
a
cut,
it
goes
yeah
they
all
they'll
home
back
to
a
fire
station.
So
all
of
a
sudden
you
have
a
cut.
It
goes
the
other
way.
It's
okay.
We've
got
a
problem
here,
so
let's
restore,
but
what
happened
is
that
we
have
and
the
schools
have
access
a
pipe
that
they
procure
to
go
to
equinix,
where
this
is
the
big
server
in
the
skies
is
may
may
east
because
it's
called
yes.
D
L
Yeah
and
so
we
designed
our
route
from
one
place
and
another
place
so
the
division
routes.
So
when
the
fiber
cut
took
place,
it
took
out
one
of
our
routes.
We
turned
over
and
failed
over
to
the
second
route.
L
Unfortunately,
what
happened
is
the
schools
back
in
2019
vacated
the
ed
center
and
they
moved
to
the
scifix
facility
down
on
washington
boulevard
in
so
doing
whatever
how
it
happened.
There
was
a
loss
of
communications
in
terms
of
somebody
hooking
this
back
up
again
for
the
alternative
route.
Oh
my
word,
and
so-
and
this
is
this-
is
not
to
blame
schools
that
I
take
as
much
blame
as
schools,
but
it
was
a
verbal
communication.
L
You
know
they
walked
out
the
door
and
said:
hey
you
guys
going
to
hook
us
back
up
yep,
we'll
hook
you
back
up,
nobody's
monitoring
it
nobody's
complaining,
and
it's
like
insurance
policy.
You
don't
need
it
until
it
happens,
so
you
need
it
and
then
all
of
a
sudden
they
got
cut
and
they
went
to
fail
over
and
they
had
no
failover
so
embarrassing
and
part
of
the
county
and
the
schools.
L
To
be
honest
with
you
and
what
we're
doing
now,
both
raj
and
I
are
working
very
closely:
we've
got
diverse
routes,
there
should
be
diverse
routes,
and
so
something
like
this
should
not
happen
again.
Now,
if
you're
a
student
you're
happy,
because
you
had
a
snow
day
in
october
right
if
you're,
a
parent
you're,
particularly
annoyed
this
happened.
So
this
is
not
a
fault
of
of
one
person.
It's
all
of
us.
We
just
it
just
fell
through
the
cracks.
L
So
what
we've
done
is
now
both
raj
and
I
have
said
you
do
not
ask
for
anything
in
terms
of
connectivity
to
outside
of
the
county
connect
donald,
unless
you
put
in
writing
you
document
it,
you
monitor
it
and
we
make
sure
we
have
a
date,
certainly
place
it
and
I
think
that's
helpful.
But
again
it's
a
learning
process,
and
I
think
this
is
a
major
improvement
over
where
we
were.
You
know
you,
and
I
would
talk
about
the
fact
that
county
and
schools
don't
talk.
L
It's
amazing
so
my
hat's
off
to
raj
and
his
team,
and
he
feels
as
bad
as
I
do
did
this
happen,
but
it
happened.
It's
one
of
those
things,
human
error,
it
happens,
and
so
hopefully
it
won't
happen
again.
Hope
that
helps.
D
D
Okay,
the
the
next
thing
on
our
agenda
was
we're
moving
back
into
the
the
meeting
minutes,
which
and
martha
did
you
have
a
question?
Did
you
have
a
question?
M
M
Yeah,
I
I
was
we
jackie
and
I
both
were
having
difficulty
and
we
didn't
know
where
the
difficulty
lay
is.
Is
this
connected
to
the
county's
phone
system,
and
you
know
how
it
has
if
you
want
to
have
a
special
pick
up,
press
this
and
then
about
six
or
ten
presses
later
you're?
Finally,
where
you
need
to
be
so
if
jack
is
still
there,
I
is,
is
that
part
of
because
we
couldn't
get
ours
to
work
it
kept
saying
it
was
a
broad-based
problem.
L
L
Oh
you're,
talking
about
the
website
david,
I
mean
you
know.
I
think
we
we
david
proceeded
with
abundant
caution
based
on
my
guidance
in
terms
of
restoring
the
network.
We
could
I
mean
the
website.
We
could
have
stood
it
up
immediately,
but
you
never
know,
and
so
what
we
did
is
we
wanted
to
make
sure
that
the
website
had
issues
which
was
software
related
that
were
induced
by
the
software
and
not
issues
that
were
caused
by
somebody
else
trying
to
do
something
to
it
in
a
malicious
fashion,
and
so
david
took
david.
L
I
don't
know
how
long
we
were
out
in
total,
but
we
we
did
that
purposely
because
we
had
moved
the
votive
site,
so
it
was
operational
and
we
opened
up
a
number
of
things
like
tax,
how
you
go
to
caps,
how
to
get
services
those
are
up,
and
but
there
were
some
things
that
weren't
available,
but
we
did
that
purposely.
That
was
to
make
make
sure
that
whatever
we
set
up
would
not
be
would
not
be
subject
to
some
other
malicious.
If
there
was
such
a
thing
attacking
we
found
none.
M
So
follow
on
to
that,
we
did
get
a
response
from
david
and
he
said
probably
the
reason
why
this
problem
did
not
go
away
was
because
you
need
to
clear
your
cash
or
get
rid
of
cookies.
M
K
Yeah
so
reason
why
we
put-
and
I
specifically
put
that
in
the
pr
that
we
sent
out
county
wide
and
usually
when
we
provide
these
updates,
we
provide
them
on
the
county
website.
That's
what
the
link
I
had
sent
you
with
the
clearing
the
cache.
There
was
a
lot
of
dns
changes
that
we
had
made.
K
If
you
clear
your
cache,
the
page
will
come
back
up
and
that's
normal
and
that's
fairly
normal
internet
procedures,
especially
when
we're
playing
around
a
lot
with
dns
and
and
been
shuffling
things
around
in
the
back,
so
that
that's
pretty
normal
operating
procedure
for
that
type
of
stuff,
and
we
wanted
to
make
sure
we
communicated
that
up
in
that
pr.
K
I
believe
it
was
in
the
pr
at
least
the
one
I
had
written,
and
that
was
the
one
that
was,
I
think,
put
on
the
put
on
the
site.
So
yeah.
C
Yeah,
hi,
hey,
hey!
What's
up
quick
question,
I
know
the
department
of
environmental
services,
I
believe
they've
gone
to
a
new
ticketing
system.
I
was
wondering
if
dts
was
involved
in
that
and
if
they
were
how's,
how
did
the
transition
go.
K
Report
a
problem,
yes
yep,
we
went,
live
and
have
been
working
with
des
on
that
for
quite
a
bit
and
integrating
that
into
the
public
website
and
my
arlington
app
so
there's
new
version
of
that.
We've
actually
moved
that
around
on
the
my
arlington
app
as
well,
so
it's
a
little
bit
more
front
and
center
and
it's
also
going
to
encourage
use
of
the
my
arlington
app.
That
was
one
one
of
the
big
things.
K
L
K
L
I
think
this
is
jackie.
Also,
what
you
see
is
just
what
we
had
replaced,
there's
much
more.
That
could
be
done
and
we
we
have
stage
releases
that
are
going
to
follow
pyramid
arlington,
for
instance,
there's
a
lot
of
times
where
people
want
to
report
on
permitting
violations
or
ask
for
help,
and
so
we're
going
to
expand
in
that
area
as
well.
There's
a
number
of
things
that
are
coming
out
of
the
covert
19
discussion.
You
know
social
distancing
people
not
doing
that.
L
You
know
not
wearing
mass
that
type
of
thing,
and
so
what
we're
doing
is
we're
releasing
this
in
in
a
sequence
fashion,
but
largely
this
is
being
driven
by
a
department
of
environmental
services.
They
they
replaced
an
application
that
had
reached
center
life
and
we
wanted
to
find
a
way
to
at
least
stand
up,
something
that
was
much
better
and
integrated
better.
With
our
back-end
services
see
what
happens
is
in
the
previous
system.
L
You
reported
a
problem,
then
someone
had
to
take
it
and
actually
send
an
email
to
the
dispatcher
to
send
somebody
out
to
fix
it
and
and
if
there
was
a
street
light,
there
was
a
question
of
is
that
our
street
light
was
that
dominion
street
light
and
what
happened
is
frequently
people
that
respond
to
the
same
problem
be
resolved
or
resolve
in
that
case,
meant
we
hand
it
off
to
dominion
the
light's
still
out,
and
so
what
we're
doing
with
this
new
approach
is
to
basically
make
sure
that
we
have
a
consistent,
authentic
way
of
communicating
something's
happening
and
we're
not
relying
on
fingers
to
be
able
to
enter
a
request
that
it
automatically
goes
to
a
system
that
actually
dispatches
the
right
person
to
go
out
and
fix
the
problem,
whatever
it
might
be,
whether
it
be
a
pothole
or
a
light
out
or
trash
in
the
street,
we
name
it
graffiti,
you
name
it.
D
Thanks
jack,
now
we
like
the
september
minutes.
Anyone
have
any
any
additions,
deletions
any
questions.
D
I'll
entertain
a
motion
to
adapt.
If
there's
none,
no,
no
changes
and
again,
thank
you
to
kevin.
Do
you
have
a
new?
Do
you
have
a
new
question?
Oh.
D
Oh
so
moved
okay,
all
right,
martha's
moving
to
adopt
and
a
thank
to
angela
again,
who
got
these
minutes
out
to
us
quickly,
so
martha
is
there
a
second
my.
D
Okay,
all
in
favor,
hi
hi
against
right.
D
D
D
So
I,
if
you
all,
are
available
and
if
your
preference
is
to
meet
on
the
18th
the
the
wednesday
before
we
can
do
that
or
we
can
keep
it
on
the
25th
just
wanted
to
make
sure
we
put
that
before
the
commission.
So
if
we
sign
up
for
it
the
day
before
thanksgiving
that
we'd
have
quorum
or
we
could
change
it
to
the
18th,
whichever
covers
the
preference
of
the
commission.
D
Yeah,
okay,
okay,
great
all
right,
so
we'll
angela
will
get
that
out
and
we'll
make
sure
so
it'll
be
wednesday.
We're
going
to
change
that
to
wednesday
the
18th
of
november,
rather
than
the
day
before
thanksgiving,
even
though
you
may
not
be
traveling
and
doing
all
the
things
you
normally
do
under
covet
all
right.
The
next
thing
is
the
framework
for
privacy
that
john
john
I'll
turn
it
over
to
you,
and
I
know
you
got
some
some
updates
from
people,
so
hopefully
we
can.
We
can
finish
this.
F
Thank
you,
so
I
will
go
ahead
and
share.
I
sent
out
copies
of
the
letters.
F
So
everyone
had
a
chance
to
review
it.
I
made
one
edit
based
on
one
technical,
edit,
based
on
david
husband's
grammatical
correction
of
day
to
day,
and
I
I
didn't
receive
any
other
editorial
comments,
so
I
would
move
that
we
accept
david's
technical
edit
for
today
today.
F
D
Okay,
we
we
actually
frank-
and
I
I
think
we
might
have
mentioned
that
we
we
gave
christian
a
heads
up
this.
This
was
coming
or
could
be
coming
if
it
gets
approved
by
the
commission,
and
he
was
very
happy
very
delighted.
He
said
it
was
really
timely,
so
we
will
get
this.
We
will
get
this
to
to
cr
to
christian
and
then
he'll
introduce
it
to
that,
we'll
make
sure
we'll
get
it
to
libby,
obviously,
and
and
christian
so
so
approved
thanks.
D
So
much
john
appreciate
you
shepherding
this
thanks
to
everybody
david
mike
for
your
your
input
and-
and
we
go
forward
now
we're
to
the
state
legislative
agenda
items
in.
D
F
Well
that
I
thought
we
should
adjudicate
as
a
commission
rather
than
having
me
try
and
take
it
back
mike
suggested
that
we
add
a
an
amendment,
a
paragraph
at
the
end
of
the
letter,
I'm
reading
this
timely
case
of
evaluating
commercially
available
information
technologies
for
use
in
our
county's,
long-standing
public
health
contact
tracing
function
offers
an
excellent
example
of
just
how
multi-faceted
sensitive
to
local
community
context
and
consequential.
Such
decisions
are
these
days.
F
F
Okay,
if
there
any
other
discussion
that
people
want
to
have
on
this
before
moving
to
a
vote.
D
I
think
county
should
probably
be
capital
to
provide
the
county.
We
need
to
capitalize
just
minor
and
the
county
and
the
bottom.
There.
F
N
D
Okay,
I
just
I
I
saw
your
circle
come
up
here,
any
other
any
other
comments
on
this
one.
N
Yeah,
I
just
thought
that
we
should
signal
our
intention
to
do
this
generally
and
more
broadly
going
forward.
I
I
hold
that
intention
pretty
firmly.
N
I
made
a
presentation
on
digital
planning
at
the
community
level
and
the
legislative
basis
for
it,
and
I
thought
it
would
be
natural
to
signal,
as
we
send
this
kind
of
topic,
specific
guidance
that
we
would
try
to
send
similar
but
broader
guidance.
Later
we
didn't
really
have
a
conclusion
on
that
at
our
last
meeting.
As
so,
that's
what
the
commission
wants
to
be
or
do
it
is
what
I'd
like
to
see
the
commission
be
into.
D
D
Yeah
and
you'll
be
happy
to
know.
I
just
talked
to
singapore
and
everybody
gets
a
special
little
issued
by
the
government
mandatory
to
carry
around
now
and
that's
their
contact
tracing
and
no
one's
complaining.
So
it's
interesting.
D
D
Exactly
so
any.
F
Any
if
there's
no
other
comments,
let's
just
say
we
move
to
a
vote
and
if
it
passes
we
go
in
with
the
majority
and
if
it
doesn't,
then
we
go
with
the
un
unamended
letter.
Yep.
D
Yep,
so
that's
clear
this
one
where
the
vote
on
this
one
would
be
supporting
how
it
currently
stands
in
front
of
you
and
then,
if,
if
that
doesn't
pass
we
go,
we
will
we'll
vote
on
the
the
one
that
didn't
have
the
the
final
paragraph.
D
Okay,
all
all
those
in
favor
of
submitting
this
one
before
you
that
john
has
up
hi.
N
D
C
C
F
F
Are
there
any
other
proposed
amendments
that
anyone
wanted
to
offer
before
we
move
to
final
vote
for
approval.
F
All
right,
I
moved
to
adopt
this
and
approve
this
letter
be
sent
to
the
board
on
behalf
of
the
tech
commission,.
C
I
C
D
All
right,
any
any
nays,
any
abstentions.
All
right
motion
carries.
Thank
you,
john
once
again
got
this.
Thank.
F
You,
the
final
edited
version,
mary.
D
D
All
right
and
we'll
make
sure
that
libby
and
christian
get
it.
I
know
that
they
it's
one
of
the
things
they're.
You
know
they're
thinking
about
because,
as
you
know,
there's
there's.
Obviously
this
is
an
issue
but
they're
going
to
be
more
issues
around
the
tech
balance
between
tech
and
privacy.
So
thank
you.
D
C
D
So
because
we
want
to
make
sure,
I
think
you
all
remember
in
march,
when
we
or
no
it
wasn't
march,
it
was
january
or
february.
I
guess
it
was
january
when
they
said
that
we
were
out
of
sync
right,
we're
trying
to
get
in
sync
in
the
calendar.
So
one
of
the
things
frank
and
I
asked
christian
is:
could
you
give
us
a
sense
about
state
legislative
agenda
items
and
budget
right?
So
budget
will
come
up
in
probably
december,
but
this
they
need
need.
D
Now
so
frank,
there
were
some
agenda
items
that
you
had
that
were
pretty
hot
around
this
urban,
affordable
access
and
those
kinds
of
things.
In
terms
of
do
you
want
to
speak
to
that.
I
I
Expand
basically
done,
I
think,
a
lot
of
the
things
that
we've
been
advocating.
You
know
trying
to
get
recommended
for
the
past
few
years,
which
was
basically
giving
the
county
greater
flexibility
as
far
as
lighting
the
fiber.
E
I
And
I
believe
levine's
legislation
would
have
probably
gone
even
further
as
far
as
authorizing
municipal
broadband.
As
my
recollection
on
that.
D
Yep
yep,
okay,
what
else
john.
F
Well
so
we've
talked
before,
and
I've
heard
discussion
before
that
there's
already
legislative
authority
that
would
allow
for
creation
of
a
special
district
that
could
offer
internet
connectivity,
and
so
I
I
guess
my
question
is:
is
this
really
a
legislative
priority?
What
what
else
are
we
looking
for
here?
What
else
are
we
recommending
here
out,
above
and
beyond
the
authority
that
already
exists
to
the
board.
I
F
N
I
Yeah,
I'm
not
sure
mike
that
that
was.
I
read
the
discussions
that
rehab-
and
this
is
what
a
couple
years
ago,
at
least
mary,
I
think,
was
that
arlington
could
set
up
such
a
broadband
authority.
I
It
seemed
that
you
know
the
way
it
was
described
was
that
it
was
really
intended
for
sort
of
rural
areas,
but
there's
one
down
in
the
tidewater,
that's
being
done,
that's
in
a
fairly
urbanized
area
and
it's
actually
been
fairly
successful
as
our
understanding-
and
I
don't-
I
think,
jack
and
dave
might
be
able
to
speak
to
it
in
greater
detail,
but
I
think
the
broadband
authority
establishing
that
is
not
you
know.
While
it
is
a
potential
avenue,
it
is,
I
think,
a
more
difficult
one.
M
D
M
Okay,
I
think
I
remember
talking
to
david
husband
about
this
and
the
other
guy,
whose
name
I
don't
remember
about
the
same
age
group
and
they
were
really
wanting
to
have
you
know
we
need
to
have
our
own
thing
and
at
that
time
we
all
thought
well.
The
law
does
not
allow
us
to
do
that.
So
I
think
that
if
we
really
do
want
that,
we
ought
to
put
in
as
a
legislative
item.
We
want
to
have
that
capability,
and
here
are
some
ways
you
may
think
about
how
to
get
there.
M
L
Yeah,
this
is
a,
I
think,
john
sums
it
up.
This
is
not
a
steak
thing.
This
is
a
local
thing.
The
state
basically
is
advocated.
If
you
want
to
do
something
like
this,
instead
of
a
broadband
about
it
and
we've
gotten
that
from
the
governor's
broadband
commission,
it's
so
it's
up
to
the
it's
up
to
the
county
to
decide
what
it
wants
to
do.
L
I
know:
there's
a
group
called,
I
don't
think
five
owling
fiber,
which
is
led
by
tim
dempsey
and
former
bernie
sanders,
which
is
really
pushing
for
having
broadband
access
and
then
what
they're
looking
for
is
open
access,
that
concept
of
weapon
access,
that's
being
used
in
a
city
in
idaho,
called
ammon,
a-m-m-o-n,
idaho.
L
So
basically
they
have
a
doc
fiber
network
and
what
they
do
is
they
offer
up
for
anybody
who
would
like
to
connect
last
mile
put
together
a
group
to
do
it
and
then
lincoln
nebraska
has
done
the
same
thing.
Roanoke
is
doing
that,
but
it's
up
to
the
manager
it's
up
to
the
board,
the
manager,
the
lawyers
to
decide
which
way
they
want
to
go.
I
don't
think
it's
a
state
issue.
It's
really
a
a
local
discussion.
L
Do
you
want
to
you
want
to
go
that
way
and
my
my
guidance
to
tim
dempsey.
We
had
a
great
meeting
the
other
night,
where
eight
representatives
and
community
came
in
and
talked
about
broadband
access
for,
affordable
housing.
Why
that
was
important
to
do,
and
I
said
to
tim,
this
discussion
wouldn't
take
place
a
year
ago
if
it
wasn't
for
the
efforts
of
what
you've
been
doing
and
trying
to
raise
crazy
ideas
and
thoughts
about
this
there's
an
interesting
thing.
I
I
see
jonathan's
on
the
call
jonathan
adelson.
L
I
don't
know
if
john
would
opine
on
this,
but
we're
sitting
in
a
discussion
today
with
representative
matsui,
california
and
she's
on
the
she's
chair
of
the
committee
on
communications
and
technology,
and
apparently
she
has
oversight
over
the
fcc
and
she
brought
up
an
interesting
thing,
which
I
think
is
maybe
the
really
the
level
we
need
to
really
consider
and
that
has
to
do
with
workforce.
L
She
said
we
have
a
major
problem
with
the
workforce
right
now
we
have
people
unemployed,
jobs
and
transitions,
and
she
had
this
comment
which,
like
she
had
some
leading
experts
on
the
phone
with
it.
At
the
time
she
said
for
every
one
billion
dollars,
one
billion
dollars
invested
in
the
extension
of
broadband
and
5g.
L
It
generates
a
call,
every
3,
000
jobs
and
she's
espousing
that
the
legislation
comes
out.
That
looks
at
this
as
not
so
much
a
just
a
digital
equity
issue,
but
an
issue
with
regards
to
workforce
employment,
and
these
are
careers.
This
is
not
like
you,
you
get
somebody
and
you
have
them
go
string
some
wire.
This
is
something
where
basically,
they
can
continue
to
grow.
Your
skill
sets
and
have
a
viable
occupation
which
is
not
related
to
the
conventional.
You
know,
occupations,
we've
had
in
the
past,
so
sort
of
interesting.
L
So
that
again,
I'm
not
the
lawyer,
and
I
don't
speak
with
the
county
training,
but
there's
it's
really
at
a
local
level.
This
is
a
discussion
that
you
know
the
county
has
to
have.
They
want
to
go
this,
make
the
it's
a
lot
of
work.
No
doubt-
and
there
may
be
risk-
I'm
sure,
but
it's
really
a
local
issue,
not
a
not
a
state
issue.
L
J
Two
different
job
drivers
here,
one
is:
we
have
a
shortage
of
workers
in
the
wireless
industry
to
install
this
equipment
and
we're
trying
my
association
is
actually
trying
to
train
and
we're
doing
apprenticeships
working
with
hbcus
and
community
colleges,
but
I
think
what
she's
referring
to
those
large
numbers
are
really
the
multiplier
effect
that
a
wireless
broadband
creates
economic
growth
in
so
many
industries,
like
you,
know
all
the
people
that
work
at
facebook
or
google
or
uber
that
wouldn't
be
there
without
4g
and
other
applications
that
are
so
new.
J
One
of
the
goals
of
people
like
congresswoman
matsui
is
to
create
those
jobs
here
and
not
overseas,
so
they
want
to
make
sure
that
we
we
win
and
lead
that
effort.
Of
course
you
know
our
own
company
here,
amazon,
which
is
going
to
be
you
know.
Hq2,
is
dependent
on
on
5g
for
a
lot
of
this
business
as
well,
and
that
will
expand
the
ability
people
to
see
products
in
3d
et
cetera.
J
I
mean
we
can't
even
imagine
the
number
of
applications
that
will
happen,
but
the
the
job
growth
potential
is
enormous
and
it
seems
like
a
place
like
arlington.
That
is
the
leading
hub
now
of
technology
should
be,
should
be
second
to
none,
and
I
think
we've
taken
a
lot
of
the
steps
at
least
to
make
that
available
and
and
having
the
equity
ideas
is
good.
One
thing
we
could
do
is
think
about
how
we
could
get
people
here
that
are
underemployed.
J
We
don't
have
as
many
as
some
parts
of
the
country
to
get
into
our
industry
and
get
you
know
trained
up
and
be
an
apprentice
to
to
actually
build
the
networks.
But
those
are
a
small
number
of
jobs
compared
to
those
will
be
created
by
the
the
networks
themselves
in
other
industries.
M
Well,
I
just
think
that
moving
forward-
I
I
don't
know
if
people
would
like
to
make
our
desires
clear
tonight,
but
I,
when
you
think
about
how
are
you
gonna
make
it
happen?
I
would
encourage
people
to
look
at
how
ellen
bosman
created
the
after
school
program
in
a
way
that
people
paid
what
their
share
of
the
client
and
the
other
part
of
it.
D
Okay,
great,
no,
that's
yeah!
That's
a
good!
That's
a
good
thought,
martha
any
any
other
state
legislative
agenda
items
that
you
wanted.
John.
F
I
I
was
just
gonna
kind
of
second
martha's
thinking
there
in
that
the
way
I
I
see
it,
I'm
hearing
the
digital
equity
conversation,
but
it's
a
more
it's
a
broader
market
conversation
about
the
cost
of
access
to
the
internet
and
and
data
being
too
high
and
and
us
trying
to
find
ways
to
bring
it
down.
So
I
I
would
be
supportive
of
any
legislative
items
that
would
drive
at
that,
because
I
think
the
cost
of
living
in
arlington
is
very
high
and
we
can't
subsidize
our
way
out
of
that.
F
D
Yes,
it's
all
right,
you
push
it
again.
It'll
come
down
any
so
we'll
put
that
out
there
if
there
are
any
other
thoughts
that
you
have.
This
is
very
timely
and
we
can
draft.
This
is
something
we
can
just
these
are
it's
a
wish
list
in
a
way,
so
we
can
just
send
the
send
the
list
to
christian,
as
as
they
consider
what
the
you
know,
what
the
actual,
what
the
board
decides
will
be
the
objective.
D
So
if
there
are
other
things
that
you
all
think
about
between
before
our
next
meeting,
that
would
be
the
time
to
to
get
it
to
us.
Okay,.
N
Yeah
is
it
enough
for
me
just
to
mention
to
stop
overcharging
the
incarcerated
phone
calls
placed
by
their
families.
D
I
Yeah
fcc
continues
to
address
that
issue.
D
But
yeah
mike
that's
great,
okay,
any
anything
else
that
you
all
think
of.
Please
send
frank
and
me
an
email,
because
we
just
want
to
make
sure
that
in
this
wish
list
they
have.
Obviously
you
know
they're
not
going
to
take
everything,
but
it's
it's
good
for
us
to
think
about
what
are
what
are
the
things
that
would
be
would
really
be
big
leverage
points.
D
I
All
right,
I
will
try
to
keep
it
fast
since
we're
already
at
the
witching
hour
here,
but
which
is
appropriate
for
halloween.
Coming
up
anyway,
the
virginia
supreme
court
ruled
that
virginia
law
enforcement
agencies
can
indefinitely
store
license.
Plate
info
gathered
via
the
automated
scanners
in
that
case
arose
from
fairfax
county
pd,
which
stores
for
one
year.
I
don't
know
what,
if
any,
the
policy
is
for
arlington,
but
they
are
authorized.
I
Arlington
pd
would
be
able
to
keep
store
that
license
plate
info
for
indefinitely.
It
looks
like
the
eliminate
the
digital
divide.
Act
was
introduced
recently,
which
would
provide
10
billion
dollars
to
states
to
expand
broadband
programs
to
extend
reach
of
telehealth
platforms,
among
other
things,
to
underserved
areas.
I
Yesterday,
the
fcc
by
a
3-2
vote
upheld
its
2017
order,
rescinding
the
net
neutrality
rules
adopted
by
the
previous
fcc
in
response
to
a
remand
from
the
dc
circuit
court
of
appeals
and
also
yesterday
by
a
3-2
vote.
The
fcc
streamlined
its
rules
for
so-called
compound
expansion
at
existing
tower
sites
to
speed
wireless
broadband
infrastructure
deployment.
I
State
and
local
governments
may
not
deny
certain
requests
to
modify
existing
wireless
structures
that
do
not
substantially
change
the
physical
dimensions,
which
should
promote
co-location
for
5g.
Our
own
jonathan
adelstein
has
praised
this
action
on
behalf
of
his
association.
J
I
F
Mary
frank's
report
reminded
me
of
a
comment
that
the
police
department
made
regarding
records
retention
laws
last
last
meeting
and
that
maybe
we
don't
have
a
specific
recommendation
on
how
to
adjust
it,
but
modernizing
virginia's
record
retention.
Laws
to
address
digital
storage
would
probably
be
an
important,
an
important
topic
area
for
the
general
assembly
to
consider.
D
F
Before
we
do
that
mary,
I
just
wanted
to
ask
if
we
have
an
updated
estimated
date
for
the
county
staff's
report
on
the
comprehensive
plan
element
on
digital
planning
last
last
meeting
we
did
not
have
a
an
expected
publication
date.
D
Right,
I
think
I
don't
david.
Have
you
had
an
opportunity
to
brief
brief
market.
F
Okay,
I
would
just
like
to,
I
think,
echo
mike's
concern
that
we
move
forward
on
that
topic,
because
it's
of
critical
importance-
and
you
know
how
we
coordinate-
that
with
the
the
county
staff
report,
I
think,
is
important.
But
I
don't
think
we
can
necessarily
just
wait
and
for
for
us
to
get
moving.
D
Yeah,
it's
it'll
be
on
next,
we'll
we
just
didn't
this.
We
didn't
have
time
this
this
time,
but
but
it'll
be
on
we'll
have
a
discussion
in
our
november
meeting
great.
D
D
County
budget
right
right
and
we
will
probably
extend
an
invitation
for
tim
dempsey
to
come,
come
speak
to
us
who
jack
was
referring
to
about
the
the
arlington.
So
that
would
be
so
we'll
see
we'll
see
if
he'll
be
able
to
do
that,
though,
I
think
that
would
be
helpful
for
us
as
well.
D
L
You
know
he's
great
more
than
well
he's
a
good
man.
He's
got
a
good
team
behind
them
and
they
have
their
hearts
in
the
right
place.
Yeah
and
they're
not
they're,
not
opposed
to
anything
we're
doing
it's
just
they
just
want
to
see
this
move
forward,
and
also
I
echo
john's
concerns
that
you
know
we've
got
the
privacy
issue
has
to
be
addressed.
L
It's
a
difficult
issue
to
address,
but
we
have
to
address
that
because
we
it's
all
about
data
data,
collection,
data
usage
and
it's
you
know,
we
can't
dig
in
put
the
hand
the
head
in
the
sand.
L
I
think
it's
going
to
go
away
so
even
on
a
call
like
this,
I'm
sure
the
majority
we
may
not
be
in
agreement,
but
that's
okay,
because
that's
the
only
way
we
build
consensus
is
to
have
in
this
open
discussion
about
what
might
be
possible
and
what
we
need
to
do
to
be
accommodated
what
the
future
hold
beholds
for
us.
So
thank
you,
john,
for
bringing
that
up.
We'll
do
our
best
to
see
if
we
can
move
this
forward.