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From YouTube: Noise Advisory Board
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B
B
B
So
welcome
to
you
all.
The
noise
advisory
board
is
appointed
by
city
of
the
asheville
city
council
and
to
advise
council
on
the
effectiveness
of
the
noise
ordnance
and
related
policies
to
evaluate
enforcement
of
the
ordinance
and
to
propose
long-term
objectives
to
achieve
reduction
of
sound
levels
in
our
community.
B
Today's
meeting
is
the
first
meeting
of
this
board
and
it's
an
opportunity
for
members
to
get
to
know
each
other
and
to
begin
organizing
their
regular
meetings.
All
board
members
today
are
participating
virtually
we're.
Also
streaming
live
on
the
virtual
engagement
hub,
which
is
accessed
through
the
engagement
hub
link
on
the
front
page
of
the
city
of
asheville's
website,
and
also
linked
to
the
noise
advisory
board
webpage.
B
So
for
those
of
you
who
are
joining
us
welcome
also
non-board
members
I'm
going
to
go
through
and
introduce
everybody
who's
participating.
Virtually
haley
had
already
mentioned
this,
but
while
you're,
not
speaking,
if
you
wouldn't
mind
just
keeping
your
microphone,
you
said
that
would
help
just
with
feedback
and
as
I
introduce
you,
and
if
you
can
just
introduce
yourself,
let
us
know
what
position
you're
filling,
whether
it's
a
resident
or
a
restaurant
or
construction.
B
So
we
have
we
can
everybody
can
understand
that
and
also
if
you
can
just
give
us
a
brief
explanation
of
why
you're
interested
in
serving
on
this
board.
That
would
be
great.
B
I
am
going
to
go
alphabetically,
that's
how
we
we
did
up
this
slide,
and
so
charles
back
welcome
and
if
you'd
like
to
say
hello
and
just
give
a
brief
introduction.
That'd
be
great.
C
D
Hi,
how
are
you
good
afternoon,
everyone
I'm
charlie
beck?
I
live
downtown
in
the
aston
actually
in
core
downtown,
my
wife
and
I
have
owned
the
residence
for
about
16
years
and
I've
spent
the
last
four
years
here
full
time.
D
So
obviously,
we've
been
likers
of
asheville
for
a
long
time
and
moved
from
charleston
up
here
in
2017..
I
still
travel
a
good
bit.
I
have
been
in
the
advanced
technology
field,
primarily
in
financial
services
and
healthcare
for
the
better
part
of
40
years
and
still
travel
a
good
bit
primarily
to
health
care
clients
in
louisiana,
florida
and
tennessee.
D
So
my
interest
in
serving
one
I
have
a
personal
stake
in
that
I
live
in
downtown
and
have
a
number
of
neighbors
that
live
in
downtown
as
well,
and
you
know
we
are
interested
in
determining
ways
to
make
it
a
balanced
environment
for
everyone,
and
hopefully
I
can
make
contributions
to
that
to
this
this
council
and
eventually
to
the
city.
B
Thank
you,
charlie
rick,
freeman
you're
up
next.
B
E
My
interest
in
this
is,
I
got
engaged
with
the
coalition
of
asheville
neighborhoods
because
of
the
sears
redevelopment
that
was
planned
behind
me
and
through
that
connection
I
got
engaged
with
ben
and
team
right
from
the
beginning
on
the
the
writing
of
the
noise
ordinance
and
have
been
involved
in
it
for
two
years.
E
My
background
is
electrical
engineering.
I
spent
the
last
half
of
my
career
working
for
a
general
electric
and
high-tech
leadership,
jobs
in
several
different
parts
of
the
united
states
and
the
world,
but
fortunately
now
I'm
retired.
So
it's
my
volunteer
work
here.
As
a
part
of
this,
I
also
lead
my
residents
association,
my
neighborhood
watch
and
I'm
currently
the
president
of
the
coalition
of
asheville
neighborhoods.
E
F
Hi
hey
good
afternoon
everybody,
my
name
is
corbin
james.
I
grew
up
here
in
nashville.
My
family's
been
here,
for
I
think,
since
since
the
colonies
began,
my
wife
and
I
own
alicat
social
club
in
west
nashville
and
I've
been
involved
in
bars
and
restaurants
from
a
management
perspective
also
do
consulting
nationwide
as
well
for
openings
and
operations
management.
F
H
Hi,
my
name
is
sunup
krishnan.
I
owned
a
couple
of
restaurants
downtown
for
12
years,
and
I've
been
in
asheville
since
2000,
so
I've
been
here
for
21
years
and
I'm
in
commercial
construction.
Now
residential
construction
remodeling,
I'm
still
a
little
involved
in
my
former
restaurant,
so
I'm
very
attuned
to
the
restaurant
industry.
I
used
to
live
downtown.
I
used
to
live
in
a
condo
downtown
some.
You
know
very
familiar
with
downtown
as
well.
That's
about
it!
I'm
just
here
to
help!
Oh,
you
know
I'm
interested
thanks.
I
Hi,
thank
you.
My
name
is
carmelo
pampilonio.
I
have
lived
in
asheville
for
11
years
now
and
I
guess,
if
I
were
to
reduce
my
titles,
they
would
primarily
be
a
researcher
and
artist.
My
primary
fields
of
research
have
been
focused
on
infrasound
and
atmospheric
vibrations,
as
well
as
acoustic
ecology,
and
I'm
also
on
the
science
advisory
committee
of
the
pisgah
astronomical
research
institute,
where
I
work
on
various
projects
out
there
relating
to
sound
and
acoustics
and
everything,
and
I'm
also
a
licensed
ham
radio
operator.
I
So
I'm
interested
in
both
acoustic
phenomena
and
electromagnetic
phenomena,
but
it
all
it
all
contributes
in
interesting
dovetailing
ways
to
me.
But.
G
I
I
would
just
like
to
lend
my
experience
to
the
betterment
of
our
city
and
I
felt
that
this
position
fit
my
skill
set
pretty
well
and
would
just
like
to
contribute
to
solutions
that
better
the
quality
of
life
for
everyone
in
the
most
equitable
ways
possible.
B
Thank
you
carmelo
and
welcome.
Okay,
next
up
is
jessica
thompson,
hi,
jessica.
J
Hi
everyone,
my
name,
is
jessica
thomason.
I
am
a
23-year
resident
of
asheville
and
I
am
here
representing
the
performing
arts.
I
have
run
echo
mountain
recording
studio
for
the
last
16
years.
J
I
also
am
a
festival
and
event
promoter
and
have
done
a
number
of
events
in
town
from
the
asheville
goombay
festival
to
connect
beyond
festival-
and
I
am
here
to
be
of
assistance
to
the
community
from
both
the
perspective
of
the
music
side,
but
also
from
the
resident
side
of
understanding
and
knowing
that
we
can
come
to
some
sort
of
balance
of
making
asheville
a
place
for
everybody
to
be
able
to
live
and
work
harmoniously.
G
I
am
15-year
red
and
I
am
also
an
event
coordinator
and
I
manage
shows
also
at
the
orange
peel,
and
you
know,
my
interest
in
this
is
is
is
a
balance,
as
many
people
have
already
already
stated
between
what
our
great
city
can
offer,
as
well
as
what
it
means
to
live
here
as
a
resident
to
have
our
children
in
school.
G
I
have
a
six-year-old
girl
in
kindergarten,
so
over
at
lucy
herring
and
it's
it's
wonderful
to
be
part
of
that
community
and
also
to
be
able
to
bring
balance
and
and
a
voice
to
to
my
neighbors
as
well.
B
Thank
you
very
much
jeff
and
welcome
to
you
and
and
our
council
liaison
is
councilwoman
antoinette
mosley
council
mosley
welcome.
K
Thank
you
good
afternoon.
Everyone
I'm
the
liaison,
so
my
goal
really
is
to
listen
to
your
points
of
view
and
to
present
those
to
my
colleagues
on
a
personal
level.
I
am
fourth,
maybe
fifth
generation
ashvilian.
I
grew
up
in
the
eastern
neighborhood
and
currently
reside
in
the
worth
area,
so
I'm
definitely
interested
in
noise
from
a
resident's
perspective,
I'm
also
an
attorney
and
early.
K
In
my
practice
I
primarily
function
as
an
entertainment
attorney
and
with
a
lot
of
copyright
and
trademark
issues
and,
in
my
background,
is
also
my
experience
as
a
background
singer
in
recording
art,
so
I
kind
of
meld
entertainment,
musician
aspect
with
the
long-standing
interest
of
our
residents.
So
thank
you.
I'm
looking
forward
to
interesting
dialogue
with
each
of
you.
B
We
have
a
couple
of
additional
staff
members
from
vsd
they're,
just
going
to
say
a
quick
hello,
and
then
we
will
jump
right
into
the
the
the
next
agenda
items
so,
first
off,
I
would
like
to
introduce
you
to
daniel
o'pessa,
who
is
our
noise
compliance
officer.
L
Hello,
everyone
can
everyone
hear
me,
okay,
based
on
our
our
design
here.
My
name
is
dan
lover:
peso,
I'm
the
newest
member
of
the
noise
compliance
team
here
in
asheville,
based
on
all
the
history
of
the
years
everyone's
been
here,
I'm
definitely
by
far
the
newest,
my
spouse
and
I
decided
to
move
to
a
new
city
after
being
in
florida
for
over
20
years,
and
we
decided
on
the
beautiful
city
of
asheville,
for
the
many
reasons
that
many
of
you
have
mentioned:
the
arts,
the
music,
the
breweries
and
it's
it's
so
far.
L
It's
been
very
welcoming
for
the
last
six
years,
I've
actually
been
in
code
enforcement
for
local
law
under
animal
services
for
both
broward
county
florida,
the
fort
lauderdale
area
and
jacksonville
florida,
and
so
with
that
expertise
and
experience
with
local
code
enforcement.
It's
been
nice
being
here
on
this
new
team
team.
Here
was
wonderful,
very
welcoming.
So
thank
you
and
it's
it's.
There
was
there's
a
lot.
That's
been
learned
in
the
last
few
months,
but
it's
been
a
nice
trend.
So
looking
forward
to
working
with
all
of
you.
B
A
My
pleasure,
I'm
haley
mahoney,
I'm
a
planning
technician
with
the
development
services
department.
Some
of
you
may
know
me
from
my
work
with
the
urban
forestry
commission
or
just
this
work
with
the
noise
board,
but
I'm
here
to
help
you
guys
for
today,
and
maybe
some
of
the
future
too.
B
Thanks
hayley
and
ben
woody
dan
hi.
C
Hey
grania
ben
woody
director
development
services
and
nobody
is
more
happy
to
have
daniel
on
this
team
than
I
am
so
it's
been.
It's
been
really
a
long
process
and
I'm
glad
that
we're
finally,
here
with
this
noise
board-
and
I
look
forward
to
working
with
you
thank
you.
B
Thank
you
ben
thank
you,
ben
and
yes,
I
I
would
like
to
reiterate
that
so
finally
welcome
to
you
all:
we
we
as
staff,
really
look
forward
to
a
productive
group
and
being
able
to
work
productively
and
effectively
with
this
board.
It
was
lovely
to
hear
all
of
you
seeking
that
balance
and
I
think
that's
that's
very
much
where
we
are
all
working
aiming
for
today
and
as
we
go
forward
with
this
board,
so
welcome
all
and
again
we
look
forward
to
working
with
all
of
you.
B
So
the
next
item
on
the
agenda
is
the
rules
and
procedures.
I
know
that
haley
had
sent
that
to
you
in
advance,
and-
and
so
I
guess
probably
the
first
part
of
this
is
just
to
see
to
open
up.
Do
we
have
any
discussion
on
that
and
that
item.
B
No
problem,
okay,
so
does
anybody
have
any
any
discussion
or
do
we
need
to
just
go
around
and
see
how
people
feel
about
it?.
B
So
can
can
we
everybody's
okay?
Can
we
take
a
motion
to
to
to
adopt
those
then.
D
B
Okay,
thank
you.
Yes,
so
if
we
can
go
in
there.
B
Charlie
and
if
I'm
I'm
just
gonna
go
around
and
and
kindly
if
you
could
answer
yay
or
nay
in
this
regard,
just
because
we're
remote,
I
don't
want
to
raise
hands
or
anything,
because
we
might
miss
misunderstand
something.
B
So
if
just
when,
I
call
your
name,
if
you
can,
if
you
can
answer
yay
or
nay
we'll
go
so
again,
the
motion
is
to
adapt
the
draft
rules
of
procedure
that
were
sent
out
in
advance
with
the
with
the
addition
of
the
mission
statement
at
our
next
meeting
and
we'll
talk
about
the
mission
statement
in
just
a
moment.
So,
just
to
repeat,
then
that
they
met
the
the
motion
is
to
adopt
the
the
draft
advisory
board
rules
of
procedure
as
they
were
presented
and
so
charlie.
M
B
M
M
B
M
G
G
B
Thank
you.
So
the
motion
is
approved
and
the
rules
of
procedure
have
been
adopted
with
the
addition
of
a
mission
statement
which
the
the
board
can.
B
B
It
says
a
lot
about
where
the
board
wants
to
to
go,
and
I
think
that
I'm
gonna,
if
we,
if
we
would
like
to
discuss
that,
we
can
have
a
motion
to
adopt
or
to
develop
a
mission
statement,
but
we
would
have
that
work
on
a
a
working
group
that
can
be
three
or
four
members
and
we
don't
have
to
vote
on
those
members.
But
if
you
would
like
to
have
a
working
group
and
we've
been
advised,
that
would
be
a
good
idea
to
have
a
motion
for
that.
F
D
Yeah,
I
think
I
agree
with
corbin
that
if
we
took
the
the
a
b
and
c
of
your
purpose
and
figured
out
a
way
to
craft
an
effective
mission
statement
to
embody
those,
I
think
that
would
be
good.
B
Great
great
everybody
pretty
much
in
agreement,
then
a
mission
statement
is
it:
is
a
nice
sort
of
cap
to
have
on
the
beginning
of
the
the
function
of
this
board
super
so
and
if
I
can
have
a
motion
to
create
for
the
board
to
create
a
mission
statement.
M
J
J
That
was
a
new
promotion.
C
When
I
could
grant
you
real
quickly,
this
has
been
I'm
sorry
and
if
you,
if
the
board,
if
the,
if
the
board
does
create
a
working
group,
so
that's
some
people
that
can
work
on
the
mission.
It
can't
be
more
than
three
members
because
we
don't
want
to
have
a
quorum
which
would
be
four,
so
we
would
need
again,
no
more
than
three
could
work
on
that
mission.
B
Okay,
thank
you.
Thank
you.
So
we'll
just
go
go
ahead
and
vote
again
on
the
mission
statement
and
then
once
we
have
that
we
can
just
seek
three
volunteers
to
be
that
working
group
and
work
on
that
mission
statement
and
those
volunteers
and
can
then
bring
that
back
to
the
board
at
the
next
meeting
and
we
will
re-adapt
the
rules
procedure
with
that
being
the
sort
of
mission
statement
for
the
board.
B
So
again,
I'm
going
to
just
go
ahead
and
call
your
names
out
and
if
you
can
just
respond,
yay
or
nay,
we'll.
M
B
So
I
guess
the
next
order
of
business
here
will
be
to
seek
three
volunteers
to
be
on
that
working
group,
and
we
don't
need
to
have
a
motion
for
this.
We
just
need
to
have
three
people
who
would
like
to
to
work
on
this.
B
Corbin,
okay,
lovely!
Thank
you
so
much
so
the
the
working
group
that
will
be
putting
together
the
the
three
principal
and
functions
of
the
the
board
are
jessica,
jeff
and
corbin,
and
we
will
look
forward
to
seeing
your
mission
statement
at
the
next
meeting.
So
thank
you
for
volunteering
on
that
one.
I
appreciate
it
so
we're
through
one
and
two.
So
the
next
item
on
the
agenda
is
going
to
be
the
staff
report.
B
B
So
I'm
sure
all
of
you-
I
know
I
I
know
some
of
you
have
been
involved
with
this
from
the
very
beginning
of
the
revisions,
but
for
those
of
you
who
haven't,
though
there
are
when,
when
city
council
and
approved
the
revised
ordinance
in
at
the
end
of
july
july
27th
of
this
year,
and
we
there
were
going
to
be
45
days
to
actually
till
the
the
new
ordinance
was
implemented.
B
So
in
those
45
days
and
staff
here
worked
to
really
create
new
systems.
This
is
not
this.
This
new
ordinance
was
part
of
reimagining
public
safety,
so
there
weren't
systems
in
place,
apd
previously
managed
noise
in
the
city,
and
this
was
a
very
different
approach
to
managing
noise.
So
we
created
some
new
record
types
in
asella,
which
is
our
official
permanent
system,
and
what
the
public
access
is
all
the
time
to
be
able
to
see,
permits
and
and
development
within
within
our
department
within
the
city
of
asheville,
particularly
within
dsd.
B
So
we
had
to
create
new
record
types
for
citations
and
also
for
any
permitting
that
was
involved
with
with
the
noise
ordnance
we
had
to
create
and
improve
logging
and
and
response
on
how
we
were
going
to
do
that
and
walk
through
those
sort
of
procedures.
B
We
developed
some
standard
operating
procedures,
so
we're
ensuring
that
there
is,
you
know,
a
constant
focus
on
equity
and
consistency
and
how
we
do
our
duties
each
day.
The
group
that
worked
on
the
revisions
did
those
revisions
and
and
develop
those
revisions
through
the
equity
lens
and
and
using
the
equity
tool
in
conjunction
with
and
and
partnership
with,
our
office
of
equity
and
so
developing
those
standard
operating
procedures
really
important.
B
He
was
he's
been
a
really
great,
quick
study
and
a
lot
of
it,
and
he
has
a
lot
of
experience
with
the
the
enforcement
and
and
collecting
date
he's
a
great
note
taker,
those
kind
of
really
fundamental
parts
of
what
we
do
every
day,
and
so
I
think
my
biggest
sort
of
piece
of
training
daniel
was
just
getting
him
familiar
with
the
geography
and
parts
of
town
and
that
type
of
thing,
and
we
also
had
to
procure
some
field
equipment
and
get
ourselves
moving.
B
Although
we're
admitted
largely
administrative
staff,
we
also
obviously
do
some
field
work
so
and
those
are
kinds
of
things
we
did
between
end
of
july
and
middle
of
september
and
then,
of
course,
we
launched
september
15th.
So
that's
just
a
little
bit
of
background.
I'm
going
to
hand
it
over
to
daniel
and
he's
going
to
take
you
through
the
rest
of
the
staff
report.
So
thank
you.
L
So
you
can
say
granny
and
I
are
flipping
masks
back
and
forth
we're
trying
our
best
to
be
compliant
here,
hello,
everyone
a
day
in
the
life
pretty
much
every
morning.
Everyone
even
asks
me
sometimes
like
how
do
you
guys
collect
data?
What
do
you
do?
What
is
it
that
you
do
for
work?
It's
pretty
from
every
day,
it's
pretty
much
a
routine
in
our
in
our
daily
life,
haley
that
you've
met
ryan,
of
course,
and
myself
every
single
morning,
monday,
through
friday,
with
me
anytime,
before
10
a.m.
L
Pretty
much
you
start
saying
what
came
in
who
complained
about
what
what
reports
are
coming
in
from
apd?
I'm
going
to
show
you
on
one
of
the
next
slides,
how
we
actually
get
all
our
noise
complaints
in
the
city,
how
we
source
their
complaints,
how
we
divide
them
up,
how
we
categorize
them,
because
not
all
all
noise
is
the
same.
All
noise
is
nuisance
and
disturbance,
but
it's
not
all
the
same.
L
How
we
respond
to
the
calls
and
then
eventually
how
we
complete
them
and
sometimes
temporarily
close
the
case
that
doesn't
just
because
we
close
the
case
doesn't
mean
that
we've
closed
it
permanently,
every
anything
can
be
reopened.
I'm
going
to
switch
out
screens
here,
I'm
going
to
show
you
some
numbers
at
any
point.
Please
ask
a
question:
if
you
have
one,
although
at
the
end
of
the
screen,
I
will
ask
if
there's
any
questions.
L
Thank
you,
yeah,
okay,
you
know
I'm
flying
blind
here,
because
I
can't
see
this
everybody
on
the
screen.
Okay,
so
the
reason
normally
in
most
presentations.
It's
a
lot
easier
just
to
show
solid
numbers
and
graphs,
just
aesthetically
visually
aesthetically,
it's
a
lot
easier
to
read,
but
the
reason
we're
actually
showing
you.
This
is
because,
after
the
meeting
and
by
the
end
of
the
week
this
is
these
are
the
reports
that
will
be
seen
by
everyone.
L
This
will
be
live,
live
numbers
on
on
our
website,
so
anyone
can
always
look
at
them
to
see
what
numbers
have
come
in.
Please
keep
in
mind
that
all
these
numbers
that
I'm
going
to
go
through
not
not
the
whole
page,
all
right
from
september
15th,
which,
as
you
know,
the
noise
ordinance
went
into
effect
and
we
closed
it
out
on
december
6
just
for
the
purpose
of
this
meeting,
so
we
have
something
that
we
can
present,
but
after
the
meeting
the
this
will
always
be
live.
L
All
these
numbers
will
be
live
up
to
the
date
and
up
to
the
minute.
So,
let's
first
start
start
saying:
we
started
our
day
every
morning,
either
at
8,
30,
8
45
no
later
than
10
a.m.
To
see
what
reports
one
noise,
complaints
we've
received
just
for
the
sake
of
argument,
these
all
these
complaints
are
from
september
15
through
december
6th
december
6th.
But
just
for
the
sake
of
argument,
we'll
say
that
this
is
a
one
crazy
day.
Let's
say
we
came
in
this
morning
and
we
had
465
noise
complaints.
L
I
think
that
would
be
the
day.
That
would
be
a
really
bad
day
for
all
of
us.
But
let's
just
for
the
sake
of
argument,
say
this
is
the
first
day
that
we
came
in
today.
I
will
say:
okay,
we'll
notice,
there's
many
ways.
Someone
can
report
a
complaint.
We
have
the
asheville
app
that
hopefully
many
of
you
are
familiar
with.
We
have
an
apd
log
every
morning
at
805
am
we
do
receive
a
report
from
the
asheville
police
department
with
any
noise
complaints
that
they
have
received
overnight
and
I'll?
L
Let
you
know
and
I'll
explain
how
we
respond
to
those
direct
email.
All
of
us
have
direct
emails.
We
have
one
standard
email.
Noise
at
ashvalency.gov.
People
are
very
familiar
with
that
email.
We
get
emails
all
the
time
regarding
a
noise
complaint
and
some
of
the
specifics
phone
calls.
Some
people
don't
have
internet.
There's,
there's
areas
some
age
groups
that
are
not
familiar
with
that
they
want
internet.
They
don't
have
smartphones.
So,
of
course,
there's
always
the
phone.
L
We
don't
get
too
many
of
those,
but
we
always
do
there's
always
a
voicemail
and,
of
course,
jotform
chatform
is
the
link
on
the
website
where
anyone
can
go
in
and
report
a
complaint
and
a
disturbance,
though
any
of
those
any
of
those
five
ways
of
getting
a
report.
A
noise
complaint
to
us
has
been
effective
so
far.
We
can't
think
of
any
other
possible
way
of
someone
reporting,
besides
maybe
walking
into
the
office,
but.
L
Happen
very
often
with
technology.
Today,
everyone
either
has
a
phone
email,
an
easy
way
of
get
of
getting
hold
of
us.
So.
L
We
came
into
465
complaints,
but
now
it's
our
job
to
categorize
these
complaints.
What
type
of
complaint
is
it?
Is
it
trash
recycling?
Is
it
construction?
Is
it
a
residential
neighbor
which
of
course,
is
usually
pretty
high
outdoor
advanced
vehicle
exhaust?
Is
it
a
complaint
about
busker
and,
of
course,
there's
always
unknown
interesting
and,
interestingly
enough,
you'd
be
surprised
on
how
many
people
have
no
idea
where
this
noise
is
coming
from?
Is
it
music?
Is
it
cars?
L
Is
it
industrial
construction
you'd
be
surprised
as
to
how
many
actually
really
don't
know
like
I
don't
know
where
it's
coming
from,
but
please
come
figure
it
out
and
we
actually
try
so
out
of
465
calls
that
we
have
we've
now
categorized
them.
So
we
know
what
type
of
complaint
we
have,
which
of
course
now
in
the
future
gives
us
a
pattern
of
where
we.
We
really
should
be
focusing
a
lot
of
our
efforts,
as
you
can
see,
I'm,
and
if
I'm
scrolling
too
fast.
L
I'm
sorry,
I'm
just
it's
just
easier
to
get
to
some
numbers
here,
you'll
see
on
one
of
the
highest
numbers.
We
do
have
apd
daily
report.
Of
course,
the
the
the
ordinance
has
only
been
in
effect
for
11
weeks
for
11
weeks,
so
there's
a
lot
of
habit
in
terms
of.
If
there's
a
problem,
you
call
pd.
L
So
even
even
now,
today
many
people
know
you
shouldn't
call
9-1-1
for
certain
things,
but
people
do-
and
we
see
in
some
of
the
reports
that
apd
does
try
to
educate
the
public,
that
it's
a
misuse
of
9-1-1
but
I'll,
explain
to
you.
275
calls
came
in
from
apd
and,
of
course,
we
have
to
categorize
it
as
to
sometimes
people
call
apd,
because
it's
a
trash
or
recycling
collection,
complaint
and
then
slowly,
they're
learning
that
they
have
to
call
us
and
that's
between
efforts
of
all
parties,
I'm
going
to
scroll
over
to
the
right
here.
L
In
terms
of
now,
we
have
the
we
have
the
complaint
now
we
have,
for
example,
somebody
called
about
a
a
party
and
there
was
a
lot
of
music.
So
obviously,
that's
a
residential
complaint
from
one
to
the
next
part
of
our
day
includes
starting
off
with
calling
the
complainant
what
happened?
How
was
it
resolved?
Did
you
try
to
resolve
it?
L
L
It's
a
it's
important,
this
guy's
falling
everything's
on
fire
and
then
two
weeks
later,
they're
like
oh
I'm,
sorry,
I'm
calling
you
back
and
then
by
that
time
you
realize
it
wasn't
that
important,
but
to
them.
At
that
moment
it
was
all
the
calls
that
come
in,
which
is
a
nice
culture
here,
which
is
what
I
came
from,
was
all
the
calls
are
responded
to
one
way,
shape
or
form,
there's
nothing
more
frustrating
for
a
resident
or
citizen
neighbor,
a
visitor
coming
in
they
put
in
a
complaint,
and
it
goes
unanswered.
L
So
I
think
one
of
the
best
one
of
the
best
reactions
I've
had
was
I've
actually
had
people
hang
up
on
me
because
they
thought
it
was
a
prank
call
or
that
I'm
selling
them
something
and
I'm
letting
them
know
no,
I'm
actually
calling
from
the
city
of
asheville
I'm
responding
to
your
noise
complaint
and
they
don't
believe
me
they're,
like
I've.
L
Never
had
the
city
call
me
before
for
a
noise
complaint,
especially
when
it
comes
to
apd,
because,
of
course
they
think
we're
the
same
agency,
and
that
takes
some
explanation,
but
after
just
once
or
twice
they
understand
that
we
are
different
agencies.
So
now
we
live
in
a
perfect
world.
We
have
465
complaints,
we've
all
responded
to
them
in
one
way,
shape
or
form.
We
have
to
close
this
call,
so
we
came
up
with
a
closing
code
system
just
the
way
the
police
department
has.
L
Some
of
these
are
similar
codes
as
a
as
to
the
pd
department.
There's
no
sense
in
duplicating
something,
but
we
have
to
close
the
call
somehow
for
our
records
of
saying
do
we
still
have
things
that
are
open.
Have
we
resolved
this?
Is
it
an
ongoing
investigation
so
with
meeting
other
minds
we
all
got
together,
and
this
started
off
as
100
codes,
which
then
got
narrowed
down
to
50
codes?
L
Then
we
went
down
to
25
codes
and
the
final
meeting
we
got
to
the
lucky
13,
which
is
how
we
close
the
code
and
how
we
keep
track
of
our
records
as
how
how
we're
managing
all
these
calls.
So
we
have
everything
from
unable
to
contact.
Complainant
you'd
be
surprised
as
to
how
many
times
they
try
to
call
the
police,
but
they
don't
want
to
give
information.
L
We
have
numbers
that
don't
work
emails,
that
bounce
back
addresses
that
don't
exist
so
since
september
15th
as
of
right
now,
we've
closed
19
calls
because
we
haven't
been
able
to
contact
the
complainant.
L
Ideally
we
we
want
that
high,
which,
if
you
scroll,
if
you
see
down
here
to
one
of
our
lucky
numbers
that
we
love,
is
this
cmn.
That
means
we've
made
contact
with
an
alleged
noise
maker,
but
that
we
really
have
to
condense
that
and
narrow
it
down.
Does
that
mean
we
got
in
in
contact
with
the
construction
company
where
we
are
able
to
get
in
touch
with
the
bar
of
the
bar
venue
owner,
where
we
able
to
get
with
the
property
manager,
the
property
owner
the
tenant?
L
We
really
condense
this,
and
there
is
a
another
legend
that
we
have.
That
has
all
of
the
descriptions
further
spelled
out,
so
it
gives
all
the
specifics
as
to
what
each
one
means
a
lot
of
times.
We
still
have
right
now
this
morning
I
have
four
calls
and
I'm
still
waiting
on
people
to
call
me
back.
I
would
actually
still
put
those
under.
L
I
am
ongoing
investigation
and
monitoring,
because
I
can't
close
that
call
out
yet
so,
as
you
can
see,
that
number
is
pretty
high,
which
is
in
the
50,
because
since
september
15th
we
just
don't
want
to
close
something
out,
because
we
haven't
really
got
in
touch
with
somebody.
We
have
some
sort
of
lead
for
any
type
of
complaint.
We
will
keep
it
open
until
we
have
some
sort
of
resolution
or
some
sort
of
positive
moving
of
moving
forward.
Everyone
can
pretty
much
read
them.
If
you
go
down
them.
L
We
have
a
few
that
are
complaint
resolved.
We
have
warnings,
say,
unfortunately,
a
citation
issued.
You
know
we
do
part
of
our
job
is,
which
is
my
background.
Is
engagement,
education,
trying
to
help
someone,
I'm
warning
you.
You
got
a
verbal
now
it's
in
writing.
Eventually,
nothing
really
worked
and
we're
still
back
to
square
one.
So
eventually
that's
when
it
has
to
be
punitive
and
we
do
issue
a
citation
once.
L
Warning
or
the
or
the
citation
stage
that
is
public
record
and
unfortunately
we
have
to
go
there.
Sometimes
as
much
as
we
do.
We
don't
want
someone
getting
fined,
but
sometimes
you
have
to
and
one
of
the
other
one
important
ones
that
we
love
is
educate,
educate
and
contact
the
complainant,
not
just
because
not
just
because
somebody
reports,
something
means
it's
a
violation.
Sometimes
the
complainant
actually
does
need
a
meeting
we
meet
with
them
in
person.
We
talk
to
them
over
the
phone
to.
L
L
Oh
very
important,
handled
by
pd,
so
you
remember
up
here
up
on
the
left,
we
had
275
calls
that
came
in
from
our
morning,
apd
log,
but
interesting
enough.
There's
only
183
that
have
been
closed.
What
happened
is
if
apd
did
handle
that
call
from
soup
to
nuts
there's
nothing.
We
can
do
about
it
and
has
nothing
to
do
with
our
department.
We're
not
going
to
take
credit
where
credit
is
due.
Apd
did
close
out.
183
calls
you'll
see
later
in
my
next
slide.
L
There
are
situations
why
we
can't
get
involved
with
certain
calls
that
apd
does
respond
to.
We
always
have
to
take
our
safety
into
consideration
and
they're
just
either
times
times
of
night
or
the
nature
of
the
call
that
prevents
us
from
from
responding
to
something.
So
if
apd
did
really
handle
the
entire
call,
there's
no
reason
for
us
to
go
out
there
or
meet
with
someone.
Some
some
people
also
say
I
should.
I
definitely
want
to
be
anonymous.
Do
not
call
me,
I
would
have
nothing
to
do
with
this.
L
We
have
to
respect
that.
That's
not
fair
to
someone
that
us
following
up
with
them,
but
if,
if
something
for
example
of
a
complaint
comes
in
about
resident
to
resident
and
they
happen
to
call
apd
and
they
weren't
able
to
either
find
the
source
of
the
noise
or
they
didn't,
have
a
constructive
conversation
with
the
complainant,
we
will
actually
follow
up
with
those,
and
we
will
actually
call
and
say:
hey.
L
We
received
that
apd
log
that
you
called
last
night
what
happened
and
it'd
be
very
interesting
on
how
that
evolves
into
speaking
to
the
management
company,
if
it's
a
complex
or
speaking
to
the
property
owner
in
those
situations.
It's
very
productive
and
we're
happy
that
we're
calling
and
it's
a
good
representation
of
our
division,
where
people
are
surprised
that
we're
following
up
on
on
police
calls
there
a
question
yeah.
E
This
this
is
rick
when
apd
handles
something
and
they
and
it's
closed.
Do
you
get
adequate
information
to
know
who
this,
where
the
source
of
the
noise
was
so
that
we
can
tell
if
there
are
repeat
offenders?
That's.
B
A
great
question,
and
yes
yeah,
if
you
want
I'll,
take
that
and
yeah
rick
we
do
the
the
apd
have
really
improved
their
their
their
notes
in
their
cad
system
and
that's
exactly
where
we're
going
with
these
183
that
they
they
close
we're
not
going
to
follow
up
on
those
in
the
moment
that
morning,
sorry,
I
should
take
off
my
mice
again
hear
me,
and
but
we
still
log
those
and
you're
exactly
right,
they're
a
great
source
for
us
to
start
seeing
patterns
emerge.
B
If
that's
what
it
is
often
often
there
are,
you
know,
parking
lots,
and
you
know
people
having
you
know
impromptu
parties
in
a
parking
lot
so
that
they
we
may
not.
We
still
can
see
patterns
with
those
things
they
would
still
handle
those
but
you're
exactly
right
ones
that
they
they
do
based
on
their
officer
availability.
They
do
still
respond
to
some
of
these.
Sometimes
noise
is
a
symptom
of
it,
and
sometimes
it
might
be
something
else.
More
police
orientated
the
actual
event,
but
we
that
that
those
notes
are
have.
B
They
have
really
stepped
it
up
for
us,
and
it's
amazing
that
we've
got
their
closure
codes
too.
So
we
can
kind
of
see
what
the
rationale
they
had
for
for
their
closure
codes,
but
they
will
very
often
put
in
their
cad
notes.
You
know:
music
was
at
apartment,
whatever
that
they
went
knocked
on.
The
door
spoke
with
the
the
apartment
tenant
and
they
agreed
to
turn
the
music
down
so
they're
very
they
are
very
descriptive
and
very
informative.
B
So
we
will
we,
even
though
we're
not
following
up
on
that
call
per
se
as
staff
here
we're
still
recording
that
information
so
as
a
complaint
and
also
the
information
that
comes
in
their
closure
notes.
So
we
can
exactly
do
that,
use
it
for
that
purpose
to
see
patterns
emerging.
Does
that
answer
your
question?
Yes,.
D
M
D
B
Yeah
yeah
they're,
just
yes,
exactly
they're,
just
they're,
just
they're,
just
color
coded
that
way,
because
they're
higher
in
number,
and
so
yes,
what
daniel
was
talking
about
the
education
contacting
the
complainant.
We,
you
know,
as
staff,
feel
every
every
phone
call.
B
Every
interaction
is
an
opportunity
for
engagement
and
education,
whether
it's
the
complainant
or
whether
it's
the
potential
noise
maker
and
and
that's
the
beauty
of
being
able
to
follow
up
with
people
and
to
be
able
to
to
have
that
moment
to
discuss
the
situation
with
them
directly
and
to
explain
how
we
go
about
it.
B
You
know,
I
think,
we've
all
we've
been
very
upfront
with
people
that
there's
a
lot
of
things
we
can't
address
in
the
moment
in
time,
which,
of
course,
is
a
complete
difference
to
how
noise
used
to
be
handled
in
the
city.
But
I
think
what
we
we
try
and
explain
to
them
is:
is
that
it's
not
going
to
be
it's
not
going
to
be
something
that
can
be
solved
or
resolved
immediately,
but
it
is
something
that
we
will
endeavor
to
follow
up
with
to
work
with
both
parties
with
and
to
work
towards.
D
So
so,
if
I,
if
I
grind,
if
I
look
at
that
collection
in
in
that
grid-
and
maybe
it
has
to
be
reorganized
differently
a
little
bit
but
of
the
line
items,
the
the
13
or
whatever-
which
ones
group
into
in
your
mind,
they
are
resolved
or
closed
for
lack
of
a
better
term
and
then
the
others
remain
either
in
motion
or
are
going
to
be
dismissed
because
one
that
kind
of
gives
us
a
another
trend
line
on
how
many
of
them
are.
B
Well,
exactly
and
that's
a
that's
a
great
point:
charlie.
We
do
and
and
like,
for
instance,
the
the
one
at
the
top
unable
to
I'm
just
reading
it,
because
it's
the
top
one
but
unable
to
cont
to
to
contact
complainant.
We
will
try
and
reach
out
to
people
three
four
or
five
times
if
we
don't,
if
we,
if
we
can't
contact
them
at
that
point,
we
have
to
close
that,
and
so
that
will
move
from
that
code
into
into
that.
The
complaint
is
closed
and
similarly
there's
a
lot
of
them.
B
That
will
re
like
the
the
edu
contacted
complainant.
If
we're
talking
to
that
person
and
we're
asking
them
is.
This
is
this:
this
is
the
first
time
this
has
happened
and
we'll
explain
a
little
bit
if
they're
in
a
residential
zoning
district
as
a
poster,
if
they're
in
a
commercial
or
cbd
or
industrial
there's
a
difference
in
how
the
ordinance
is
applied,
so
we'll
do
a
little
bit
of
explanation
with
them
and
that
and
and
then
what
will
what
we'll
typically
say
is
we'll
we'll
go.
B
We
usually
go
through
the
log
before
we'll
call
somebody
back
so
we'll
look
for
that
address
to
see
if
we've
had
it
before
and
we'll
we'll
say
to
somebody.
B
You
know
this
is
the
first
complaint
we've
had
on
this
property
or
this
on
your
neighbor
is
this
something
this
is
the
first
time
you've
had
this,
so
really
try
and
get
some
good
detail
and
then
and
what
we'll
do
is
we'll
we'll
say
to
them,
as
this
is
the
first
time
this
has
happened,
we're
going
to
log
this
as
a
complaint,
we're
going
to
keep
it
open,
and
if
this
happens
again,
we
want
you
to
contact
us
back
directly.
So
we
can.
B
We
can
properly
pursue
this,
and
so
that's
usually
how
we'll
do
it
and
and
and
so
yes,
those
that
the
close
quotes
to
answer
your
question,
charlie.
They
they
do
move,
and-
and
this
is
one
of
the
things
that
comes
up
a
little
bit
later
in
some
of
our
challenges
is-
is
when
is
an
adequate
point
to
say
we
have
to
close
this
now.
B
We
can't
keep
this
open
any
longer,
so
either
we've
not
found
a
violation,
and
at
this
time
we
may
have
been
out
several
times
to
a
property,
and
you
know
for
five
consecutive
or
six
consecutive
readings.
We
have
not
got
a
violation.
Is
that
then
an
adequate
time
to
close
that
record,
or
it
doesn't
mean
that
a
new
one
would
not
be
opened.
Of
course
it
would,
but
as
far
as
what
particular
investigation,
so
so
yes,
they
they
will
move
no
violation
at
it
at
that.
D
M
D
Last
question
is:
what
qualifies
as
a
canceled
duplicate
call?
Is
that
you
know
the
same
person
calling
multiple
times
or
is
that
multiple
people
calling
about
the
same
issue?
What
would
qualify
a
duplicate
cost.
L
A
duplicate
call
say
we,
they
went
online
on
the
job
form
and
they
complained
about
a
party
saturday
night.
The
same
person
called
in
apd
to
call
for
the
exact
same
complaint.
B
And
they
may
have
been
warned
me
directly
so
rather
than
log
that,
as
as
three
complaints,
we
would
just
log
it
as
one
but
acknowledge
that
we
have
received
that
complaint
through
other
sources
and
I
think
in
in
the
the
version
of
the
data
that
we
sent
you
we,
the
notes,
are
not
in
there,
but
we're
we're
off
the
the
sort
of
work
pattern
that
if
somebody
comes
in
behind
me,
if
daniel's
not
in
some
day,
and
somebody
follows
up
on
something
and
I
need
to
be
able
to
to
give
that
person
the
most
up-to-date,
accurate
information
I
have
on
that
case,
and
so
no
taking
for
us
in
our
comments
is
really
important
and
thankfully
we're
all
really
pretty
good
at
it.
B
So
and
you
know
it's
it,
it's
I
have
it
as
a
habit
from
other
jobs.
I've
worked
in
so
that
where
you've
got
two
or
three
people
that
may
be
working
in
one
data
entry
that
anyone
can
stop
in
a
moment
in
time
ago,
absolutely
I
can
see
exactly
where
we
are
on
this
case.
So,
that's
not
because
some
of
that
information
has
personal
identification
in
it,
though
those
notes
are
not
there,
but
that's
where
we
would.
B
We
would
log
that
charlie
to
say
that
this
has
been
recorded
as
one
complaint,
but
it
came
in
through
three
different
sources
and-
and
that
does
sometimes
happen-
and
you
know
I
think,
as
we
move
along
with
this,
we
hope
that
people
will
come
through
our
website
or
to
us
directly
as
we
become
more
known
to
people
and
in
the
community
and
that
they
will
feel
you
know
comfortable
to
do
that,
and
it
will
be
less
coming
through
the
apd
non-emergency
number,
but
we
always
want
to
have
that
phone
number
available
to
anybody
who
wants
to
make
a
complaint
or
needs
to
make
a
complaint.
B
And
there
there's.
You
know,
that's
a
fairness
and
equity
thing
too,
that
not
everybody
can
jump
on
a
computer,
and
so
for
you
know,
we
want
to
make
sure
that
that
anyone
who
needs
to
contact
us
has
access
to
us.
A
I
Out
of
curiosity-
and
it
could
maybe
help
me
understand,
part
of
the
larger
picture-
I'm
curious
about
the
cases
where
the
sound
source
is
unknown
like
who
might
respond
to
those.
What
what
degree
of
effort
might
be
put
into
responding.
What
the
protocol
might
be
and
such
that,
when
such
a
dead
end
is
reached
and
there's
no
resolution
and
whether.
G
B
L
Us
we
have,
we
love
unknown
unknown
is
that's
our
daily?
Where
did
this
come
from?
We
really
do
have
and
and
the
complainant
is
honest,
it's
best
when
they're
honest
and
they
said
something
kept
me
up
all
night,
and
so
that's
what
we
get
either
through
the
apd
log
or
through
our
website.
So
our
first
phone
call
is
hi.
I'm
so-and-so
talk
to
me
and
what
happened
like
it
was
a
noise.
Was
it
music,
maybe,
okay,
what
was
it
was
it?
L
A
party
was:
was
it
cars
revving
their
engines,
I'm
not
sure
like
well?
Can
you
give
me
the
area,
so
we
really
have
to
narrow
down
as
to
where
are
you
calling
from?
Are
there
any
strip
malls
in
the
area?
Are
there
any
clubs
in
the
area
any
bars?
L
B
We've
had
to
canvas
in
some
areas
in
north
asheville,
where
there
was
there
was
a
band
that
somebody
was
hearing
and
and
honestly
I
had
a
phone
call
to
my
desk
directly
one
friday
afternoon
I
had
a
phone
call
at
home
and
I
live
in
that
area
of
town
and
I
jumped
in
the
car
and
tried
to
find
it.
I
couldn't
find
it
so.
What
we
did
in
that
regard
is
we
we,
with
the
with
the
caller's
permission
and
just
got
a
rough
geographic
location
of
where
they
were,
and
we.
B
The
the
neighbors
and
asked
them
you
know
is
anyone
familiar
with
hearing
a
band
and
some
people
had
heard
and
some
people
hadn't
and
it
was.
It
was
one
of
those
things
that
we
we
really
couldn't
find
a
location
for
it.
B
In
the
end
it
has
stopped,
and
you
know,
with
coved
and
and
and
the
summer
months
people
were
out
more,
it
has
stopped,
but
sometimes
it's
difficult
to
do
those
and-
and
we
do
get
some
we'll
see
in
some
of
the
the
apd
logs
where
people
you
know
will
say
I
don't
know
where
the
noise
is
coming
from
and
and
they'll
maybe
try
and
respond
and
say
you
know
they
drove
around
that
general
area,
but
we're
unable
to
locate
noise.
So
it
does
happen.
B
M
I
I
Yeah
yeah
for
the
most
part
I
mean
it's,
I
I
I
would
expect
it
to
be
a
case-by-case.
I
You
know
like
going
out
there.
I
would
assume
that
half
the
time,
maybe
the
noise
has
stopped
and
half
the
time
it
might
still
be
going
and
if
there's
field
equipment
that
could
be
like
a
directional
sound
source,
localization
equipment
that
might
help
or
if
you're,
just.
M
B
Yeah,
so
yes,
it
is
on
a
case-by-case
and
sometimes
it's.
You
know
it
was
at
nine
o'clock.
They
called
apd
and
we'll
look
at
the
complaint
the
next
morning
at
8,
30
and
we'll
still
follow
up
with
them,
and
we
certainly
would
would
be
happy
for
people
to
be
able
to.
You
know,
play
music
outside
in
a
residential
neighborhood,
but
we'd
certainly
want
them
to
be
aware
of
off
of
their
neighbors
and
the
limitations
of
that,
and
that
would
be
an
educational
and
engagement
opportunity
for
us.
D
The
carmelo
brings
up
a
good
point
and
I
wonder
if
have
we
thought
or
or
has
the
staff
thought
that
since
you
have
so
much
good
granular
information
there?
Could
you
create?
You
know
zones
if
you
will
to
see
where
there
is
recurrence
of
lots
of
loud
noise,
whether
it
be
from
businesses
or
or
entertainment
or
wherever
it
comes
from,
so
that
you
know
you
kind
of
from
where
I
said
I
guess
I'm
used
to.
Where
do
you
get
the
highest
return
to
actually
apply
a
remedy?
D
So
maybe
you
know
this
information
was
somewhat
of
a
geographic
sort
of
collection
would
show
us
where
we
have
the
the
greatest
potential
for
doing
some,
hopefully
balanced
things.
B
Right,
absolutely,
I
I
think
that's
a
great
point,
charlie
and-
and
we
did
try
and
do
that
on
a
little
bit
more
of
an
organic
level
where
we
actually
went
out
and
asked
some
of
the
neighbors,
because
we
we
did
get
it,
we
got,
we've
got
it
narrowed
down
to
two
streets,
and
so
we
went
and
asked
there
was
an
apartment
complex
in
that
area.
There
were
you
know,
people
out
gardening
walking
their
dogs,
we
stopped
them
and
asked
them.
Do
you?
B
Have
you
heard
this
so
so
we
do
try
and
focus
in
on
that,
and
certainly
I
I
don't
know
if
they
were
just
up
and
gone
and
we
haven't
had
any
complaints
from
it.
Since
we
did,
we
were
out
in
the
field
to
do
it,
but
I
think
that's
definitely
a
possibility
in
a
good
way
to
sort
of
focus
in
so
that
we
could
get
a
resolution
and
try
and
speak
with
somebody.
B
M
H
E
Yeah
yeah
just
for
the
for
the
purpose
of
reading
the
report.
If
it's
unknown,
does
that
mean
that's
just
unknown
at
the
time
of
the
complaint,
or
does
that
get
updated?
If
you
actually
find
the
source
of
the
noise
it.
B
So
it'll
be
unknown
when
it
comes
in
to
us
rick
and
then,
as
we
go
like
that,
one
that
we
were
just
talking
about
that
came
in
as
just
it
just
had
band
playing
in
north
asheville.
And
so
then
you
know
I
it
went
from
unknown
to
then,
as
we
borrowed
a
little
bit
deeper
with
the
taller
to
actually
find
it
was
residential
and
then
to
find
it
was
residential
onto
potential
streets.
A
A
B
J
Yeah
so
either
for
you
rania
or
for
daniel,
so
for
instance,
so
what
constitutes
something
being
described
as
the
closing
code?
You
know
contacted
complainant,
for
instance,
so,
which
is
the
first
planned
parenthood
that
happened
on
9
18,
but
then
goes
to
up.
You
know
on
10
30,
there's
a
planned
parenthood
complaint
that
goes
to
you
know
ongoing
investigation.
J
B
And
if
you're,
okay,
jessica
I'll,
explain
that
that
one,
because
I
work
sure
that
one
parenthood
so
definitely
remember
so,
the
918
on
that
one
and
the
ordinance
went
into
effect
on
the
18th
on
the
15th
and
and
the
first
saturday
was
the
18th,
and
I
went
to
do
some
general
engagement
with
that
group.
At
planned
parenthood.
B
They
were
using
an
amplification.
The
ordinance
prohibits
that
within
150
feet
of
a
church,
school
or
medical
facility
and
as
the
this
was
the
the
first
saturday
of
the
ordinance
as
a
lot
of
the
people
who
show
up
on
saturday
mornings
that
planned
parenthood
are
not
do
not
live
in
the
asheville
area,
and
I
am
opted
to
take
that
opportunity
as
an
engagement
and
education
session
with
them.
I
explained
the
ordinance
I
brought
the
ordinance
with
me.
I
had
had
a.
B
I
had
a
complaint
that
morning
from
one
of
the
neighbors,
and
I
contacted
him
and
tell
him
told
him
that
I
was
going
to
be
down
there
to
do
some
engagement,
but
we
still,
we
still
recorded
that
as
a
complaint,
because
it
was
a
complaint
and
when
I
engaged
with
the
group,
I
told
them
that
you
know
what
the
new
provision
was
in
the
ordinance
and
that
going
forward.
B
If
I
did
come
back
down
the
following
saturday
and
that
they
were
on
an
amplified
device
that
I
would
issue
a
hundred
dollar
citation
plus
200
300
as
time
goes
on.
That
case
remains
open
because
I
actually
go
down
there
every
saturday
morning,
just
just
to
see
how
things
are
going,
it
has
been,
and
it's
we
have
it
a
little
bit
later
in
the
slideshow.
It's
been
really
successful.
B
They
have
been
really
compliant
and
actually
went
down
and
thanked
them
last
week
for
their
compliance,
and
there
is
in
our
log
one
other
day,
and
that
was
that
october
date
that
you
referred
to
where
there
was
an
out
of
state
group
that
visited
the
property
and
they
were
on
an
amp,
daniel
and
I
went
down
and
they
were
150
feet
from
the
property.
So
we
couldn't
prevent
them
from
being
on
the
amp,
but
they
were
over
the
65
decibels.
B
We
got
them
down
to
60
and
then
we
took
readings
and
we
got
them
down
to
60
at
the
rear
property
line
for
68
mcdowell
street
and
then
in
the
parking
lot.
I
think
we
were
getting
readings
of
54
and
53
and
actually
they
they
took
off
before
we
did.
They
were
from
mississippi,
I
believe,
and
they
were
leaving
town.
So
so
that's
where
those
two
go
and
jessica
leave
that
open,
because
that's
that's
just
going
to
be
something
that
we
will
continue
to
monitor
it's.
B
It
has
been
very
successful
and
I
know
the
the
neighbors
in
the
area
are
really
really
happy
for
that.
But
we'll
you
know,
even
if
even
if
it's
every
other
week,
we'll
we'll
continue
to
go
down
in
there
and
make
sure
that
that
there
that
it's,
that
they're
being
compliant
and
and
so
far
they
have
been
great.
I
have
to
to
give
them
full
credit
for
that.
So
hopefully
that
explains
that,
for
you.
J
J
Sorry
say
that
again,
so
there's
not
a
set
number
of
complaints
that
then
puts
a
business
or
a
residence
or
what
what
whatever
address
has
has.
Let's
say
a
habitual
offender
right
becomes
in
that
category
of
ongoing
investigation
and
modern
monitoring
right.
So.
B
Yes,
it
could
just
be
one,
but
but
if
we
have
a
complaint
that
we're
investigating
it's,
it's
always
going
to
be
in
that
in
in
that
monitoring
mode,
and
we
have
you
know
if
it's
if
it's
a
a
waste
troller
for
instance,
that
we
have
had
three
complaints
against.
We
will
then
switch
that
to
verbal
or
written
warning
given,
and
if
we
have
a
fourth
complaint
on
that,
a
citation
will
be
issued.
So
well
you
see
the
ak
code.
There
is
formal
warning
issued.
B
We,
it
is
my
preference
that
just
for
relationship
purposes
and
for
courtesy
that
we
would
always
make
that
phone
call.
I
think
it's
unfortunate
for
somebody
to
their
first
knowledge
of
that
to
to
receive
a
letter
in
the
mail
or
an
email.
So
we
would
always
call
them
and
say:
we've
come
to
a
point
now
that
we've
had
three
issues
with
this
particular
pickup
point
for
this
waste
toller
and
we're
going
to
issue
a
verbal
warning
today
and
if
this
happens
again
and
that
again
could
be
three
weeks
six
months.
B
If
this
happens
for
a
fourth
time,
we'll
be
issuing
a
written
citation
and
we
do
as
best
practice
and
as
our
sop
on
that
is,
we
will
then
follow
up
with
an
email.
So
we
have
a
record
of
that
warning
being
issued,
and
then
we
will
open,
officially
jessica,
a
record
in
our
permitting
a
seller
program
system
so
that
we
actually
have
a
record
of
that.
That
moves
from
variable
warning
issue
to
citation
issued
and
fees
can
be
added
to
that
record.
At
that
time,.
B
With
the
waste
taller,
no,
we
we
would
not
be
determining
that
they're
in
violation.
We
would.
We
would
certainly
for
the
first
few
months
of
this
there's
been
a
you
know,
an
adjustment
for
everybody,
and
so
we
we've
got
a
really
good
relationship
with
the
waste
haulers.
We
we've
got
some
good
tools
for
them
at
the
beginning
of
this
process.
So
if
we
were
to
call
them
and
say,
we've
had
a
complaint,
this
is
a
residential
zoning
district.
B
We
can't
have
pickup
here
before
7
a.m,
and
so,
if,
if
that's
what
we
that's,
what
we
information
we
would
pass
along
to
them
and
if
we
get
to
having
to
make
that
phone
call
third
time,
it's
a
written
warning
and
if
it,
if
it
and
yeah,
and
it's
so
that
that.
B
And
jeff,
honestly
in
in
the
ordinance
the
the
waste
haulers,
it's
really
it's
very
clear-cut.
You
know
if
you're
within
100
feet
of
a
residential
zoning
district,
you
cannot
pick
up
before
7am
and
most
of
them
have
been
great
to
work
with
they're,
very
responsive.
It's
not
easy,
and
some
of
these
sites
can
be
a
little
bit
tricky.
But
they've
of
the
complaints
we've
had.
B
We've
had
a
really
good
response
and
from
them
and
with
the
exception
of
one
and
and
then
we
will
always
circle
back
to
the
complainant
and
just
kind
of
send
them
an
email
and
say,
are
things
still
good
at
your
at
your
apartment,
complex
or,
and
so
we've
we've
had
that
that's
been
one
of
the
the
the
you
know,
the
more
the
I
guess,
one
of
the
things
that
works
really
well.
B
So
has
anybody
got
any
other
questions
on
this,
because
actually
a
lot
of
what
we've
talked
about
has
now
the
next
set
of
slides.
So
we
can
maybe
just
move
through
those
a
little
bit.
I
think
that
the
only
if,
if
no
one
has
any
other
questions,
we'll
just
move
on
to
to
some
sort
of
more
oh
ben
woody,
has
a
question.
C
That's
not
a
question:
it's
it's
just
a
quick
statement
for
the
board,
so
one
of
the
things
that
you've
been
tasked
with
is
to
evaluate
the
effectiveness
of
the
ordinance
that
was
in
your
rules
or
procedure.
I'm
sure
you
read
that
as
well
as
to
evaluate
enforcement,
so
I
just
want
to
leave
you
with
this.
Data
is
an
important
step
in
that
and-
and
we
of
course
can
refine
this
more,
so
it
makes
more
sense
for
you
and
for
the
community.
C
Remember
who
asked
about
zones
or
something,
but
there
is
a
way
to
yeah,
we'll
be
able
to
spatially,
show
the
data
at
a
future
meeting
as
well,
but
sometimes
it
kind
of
helps
to
see
you
know
this
data
plotted
spatially
where
you
can
see
how
it
spans
across
the
city's
geography.
I
just
wanted
to
reinforce
that
again.
This
is
really
data
for
you
to
help
you
be
successful
as
a
board
and
we
can
continue
to
refine
this
moving
forward.
B
Yeah,
thank
you
ben
for
that
clarification
very,
very
true.
So
we're
gonna
keep
moving
on
in
the
interest
of
time
and,
like
I
say,
because
we've
actually
discussed
some
some
of
the
other
slides
in
the
data
we'll
we'll
move
this
through
pretty
quickly
and
but
please
feel
free
to
ask
questions
at
the
end
of
each
slide.
We're
happy
to
answer
anything
for
you.
L
Yeah-
and
we
actually
briefly
touched
based
on
on
some
connections.
M
G
L
Some
someone
that
we
granule
I
either
touched
on,
and
some
of
our
challenges
is
one
of
an
important
one
is
residential
abundant
commercial.
Two
of
our
examples
are
haywood
road
or
merriman.
Where
there's
a
very
you
know,
slim.
L
Where
we
have
a
lot
of
businesses
and
right
behind
them
is
a
home.
So
that's
one
of
our
challenges
where
we
are,
we
try
to
be
independent
in
both
parties,
where
we
have
to
respect
the
complainant
and
what
they're
reporting,
as
well
as
what
we're
getting
in
terms
of
whatever
the
disturbance
is
where
it's
coming
from
one
of
one
of
the
biggest
challenges,
at
least
for
me
that
mostly
in
the
field,
is
the
expectation
that
this
is
an
on-call
team.
L
So
sometimes
we
might
get
an
email
at
11
pm
and
at
12
o'clock
there's
an
update.
You
know
why
haven't
I
responded?
Why
am
I
not
there
we're
not
an
on-call
agency,
we're
administrative
staff
and
we
at
least
I
I
try.
My
best
grinding
has
been
very
flexible
with
how
my
hours
are
in
terms
of
either
starting
really
early
or
ending,
really
late,
just
to
get
into
the
rhythm
of
finding
where
some
of
the
noise
sources
are
coming
from,
where
we're
seeing
some
patterns.
L
Now
some
are
still
in
town,
but
we
adjusted
my
schedule
knowing
that
they're
not
going
to
be
out
at
8
30
in
the
morning,
but
they'll
probably
start
around,
maybe
three
four
five
o'clock,
and
then
that
would
be
my
time
to
go
out
to
meet
with
a
lot
of
them,
which
has
built
a
great
database
for
us
and
great
relationship
with
the
buskers
in
case
there's
any
complaints
on
them
or
if
they
have
questions
on
on
some
of
the
ordinances
we're
there
and
they
have
our
contact
information.
L
Somebody
have
a
question
for
that.
I
thought.
Oh,
no,
those
just
chin
early
on
we
touched
on
apd,
responding
to
some
of
the
vehicle
noises.
Some
citizens,
some
residents
of
asheville,
think
that
we'll
go
out
and-
and
there
are
two
cars-
drag
racing
down-
patton
avenue.
They
somehow
think
that
we
are
authorized
or
trained
to
stop
two
vehicles
racing
and
address
that
issue
and
that's
clearly
a
safety
safety
hazard
for
any
of
us
and
then
that
we
are
not
authorized
to
even
pull
over
a
car.
L
But
there
is
that
misconception
that
they
think
that
that's
what
we
do
or
that
we
can
do
that
and
unfortunately,
we
can't
and
finally
one
of
the
challenges
is
also
the
complainant
resolution,
some
some
complainants.
L
They
think
we're
either
friends
with
the
the
noisemaker
or
the
venue
of
the
bar
and
vice
versa,
that
the
borrower
venue
then
thinks
that
we're
friends
with
the
complainant
and
it's
just
the
opposite.
We
are
independent
in
the
middle.
We
are
friendly
but
not
familiar,
and
we
do
our
best
to
try
to
make
sure
that
we
get
to
the
to
the
source
of
what
the
issue
is.
We
try
to
help
resolve
it,
but
sometimes
that
isn't
enough
and
that
can
go
for
any
party.
L
And
then,
and
then
just
to
wrap
up
on
my
segment
for
past
engagement,
one
of
the
one
of
the
great
things
about
the
way
this
department
is
handling.
A
lot
of
the
calls
is
that
we
do
really
take
every
opportunity
is
a
chance
for
an
opportunity
for
engagement
and
education.
L
Every
contact
we
make
with
everyone
there's
so
much
history
in
the
past
two
years
pre-dating
when
I
was
hired,
which
is
on
your
website
that
these
all
the
archives
are
active
on
your
website,
you
can
look
through
them
all
the
meetings,
forums,
videos,
everything
that
was
done
to
get
to
september
football
july,
and
then
september
15th,
that's
all
there,
but
based
on
that,
it's
that's.
The
engagement
didn't
stop
there
and
I
liked
coming
into
the
department.
Oh
that's
the
way.
I
was
in
my
past
two
agencies
that
it
was
education
and
engagement.
L
If
that
does
not
work,
then
that
management
then
actually
turns
into
enforcement,
which
is
what
we
have
to
do.
We
have
collaborations
coming
up
with
apd
that
have
been
very
successful
for
the
past
month
or
so
we
have
meetings
set
up
for
2022
with
three
different
divisions
that
handle
situations
such
as
noise.
L
They've,
been
nothing
but
supportive
and
they've
been
looking
forward
to
having
another
agency
help
out
and
then
for
future
engagement
opportunities.
We
are.
We
are
looking
into
doing
proactive
field
work
to
put
that
on
our
website.
We
have
a
lot
of
bars
and
bars
and
restaurants
and
the
venues
that
are
actually
reaching
out
to
us
and
we've
already
done
a
few,
that
they
say:
hey,
I'm
thinking
of
having
a
karaoke
night
or
I
have
music
outdoors.
I
want
to
make
sure
I'm
in
compliance.
L
Can
you
help
me
and
that's
the
best
way
to
start,
because
now
we're
being
proactive
and
not
reactive,
which
is
which
is
a
good
start
and
makes
it
easier
for
everyone
and
finally,
presentations
for
businesses
and
neighborhood
associations.
We've
had
such
a
great
success
in
just
the
last
month
with
property
management.
There's
a
lot
of
multi-multi-family
units
in
the
city
of
asheville.
The
response
from
them
has
been
amazing
because
they
you'd
be
surprised.
L
How
many
tenants
that
live
in
a
multi-family
apartment
complex,
don't
know
that
they
should
be
reporting
their
noise
complaints
to
their
manager,
so
they
can
address
it.
Part
of
our
education
is
that
we
don't
micromanage
apartment
complexes,
management.
They
have
their
own
rules
and
regulations
that
they
have
to
enforce.
L
When
you
sign
your
lease,
so
a
lot
of
people
just
think.
Oh
call,
apd
or
now
call
me,
but
I'm
like
have
you
reported
this
to
your
manager,
like,
I
didn't
think
I
should
so.
We
have
a
very,
very
good
relationship,
and
actually
one
of
our
trips
this
in
january
is
we're.
Gonna
actually
go
visit
them
one-on-one,
so
they
can
match
a
face
to
the
name
and
they're
really
excited
that.
There's
actually
somebody
following
up
on
their
attendance,
because
if
they
don't
know
about
it,
they
can't
address
it.
L
We
try
to
make
ourselves
as
available
as
possible
noise
that
asheville
is
pretty
much
on
every
form.
We
have
my
all.
My
signatures
always
have
my
email,
my
city
cell,
so
there's
no
way
someone
can
say
I
couldn't
get
a
hold
of
the
noise
team.
We
try
to
do
everything
possible
with
every
channel
every
way,
shape
or
form
whether
it's
a
phone
call
or
an
email.
B
Thank
you,
daniel,
and
I
think
just
to
add
to
that
and
the
the
engagement
component
of
it
is
is
that
multifamily
and
residential
settings
are
always
going
to
have
noise
and
there's
always
going
to
be.
You
know
it.
You
might
resolve
one
issue
and
you
might
get
another.
So
I
think
the
relationship
with
those
property
managers
is
hugely
important
and
we,
you
know,
I
remember
haley
and
I
back
when
we
were
doing
the
revisions.
B
We
discovered
that
a
lot
of
property
managers
were
just
putting
in
their
welcome
back
to
their
tenants
to
call
apd
if
there
was
a
noise
issue
so
and
it's
really
important,
that
we
develop
good
relationships
with
them
and
that
we
we
can
actually
help
them,
perhaps
with
some
of
their
education
to
their
own
tenants,
but
that
you
know
if,
if
you're,
a
single-family
home
owner
who's,
making
noise
we're
going
to
hold
you
responsible
as
the
property
owner,
and
the
same
should
be
true.
B
In
multi-family
scenarios
where
the
property
owner
is,
is
really
ultimately
responsible
for
managing
noise
on
their
property
and
that's
not
necessarily
been
done
in
every
facility
and
so
really
engaging
with
those
people
and
getting
good
relationships
working
with
them,
so
that
if
we
have
an
issue
at
one
one
apartment
complex
and
we
have
it
resolved
and
four
months
later,
we
have
another
one
in
a
different
building
on
the
same
apartment
complex.
B
We
have
a
relationship
with
that
person
to
be
able
to
call
them
up
and
say
hi
susie,
it's
me,
and
so
I
think
those
are
really
really
important.
Daniel
and
I
are
trying
to
take
advantage
a
little
bit
of
the
quieter
months
of
winter
and
get
out
and
really
hit
the
ground
running.
We've
focused
almost
exclusively
on
downtown.
For
the
last
four
weeks
I
have
been
up
there
engaging
buskers
two
three
times
a
day.
B
So
after
christmas
it
will
be
the
multi
family
and
also
the
property
managers
at
the
housing
authority
properties
and
also
working
with
the
cros
from
the
community
engagement
division
of
apd.
So
partnership's
really
important
in
this
rick.
E
L
So
now
the
fact
that
we've
developed
great
relationships
we
either
text
each
other
or
so
with
the
property
manager.
I
will
they
always
know
what
our
protocol
is
now
unless,
unless
the
complainant
you
through
apd,
went
through
us
said
they
want
to
remain
anonymous,
I
will
reach
out
to
the
complainant.
First
and
first
thing
I
always
say:
did
you
report
it
a
lot
of
times?
They
say
no,
and
I
always
say
I
recommend
you
report
this,
because
you
might
not
be
the
only
complainant
that
you're
that's
reporting
on
this
say:
apartment
apartment,
2c.
L
Whatever,
then,
I
have
a
protocol
of
calling
the
property
manager
with
permission,
because
I
will
say,
would
you
mind
if
I
call
your
property
manager
to?
Let
them
know
that
you're
on
your
way,
they're
like
no,
no
I've
gotten
a
few.
That
said
no,
I
still
prefer
to
remain
anonymous.
I
said
that's
fine,
but
I'm
still
gonna.
Let
them
know
that
there
was
a
complaint
either
through
apd
log
or
through
us
and
then
just
to
be
on
the
lookout.
L
Next
thing
you
know,
just
even
before
this
meeting
I
was
on
a
phone
call
with
one
of
the
property
managers:
hey
I'm
sending
someone
your
way
she's
like.
Thank
you
I'm
busy
day.
I
don't
want
you
to
be
blindsided,
but
you
know
the
protocol,
I'm
sending
them
your
way
and
she's
like.
I
think
I
know
what
apartment
it
is
because
I've
gotten
another
complaint.
I
will
address
this
because
this
is
getting
too
far.
I
said
you're.
L
We
do
have
a
nice
relationship
with
that
going
of
everybody's
aware
now,
if
they,
if
the
complainant
just
goes
straight
to
the
property
manager,
they
never
called
us,
they
never
called
apd.
Then
everyone
most
likely.
We
won't
know
about
that.
The
property
managers
won't
be
reporting
to
us,
but
I
we
haven't
seen
many
of
those.
It's
usually
the
tenant
for
some
some
way
shape
or
form.
They
don't
want
to
report
the
incident
to
the
property
manager,
so
we
kind
of
intervene
a
little.
They
feel
comfortable
if
they
want
to
remain
anonymous.
L
We
respect
that,
but
I
will
say
you
know
we
did
repeat,
especially
if
apd's,
for
example,
the
apd
log
had
three
complaints
on
that
apartment.
For
that
night
yeah,
that's
something
we
need
to
address
whether
they
want
to
be
anonymous
or
not,
and
I'll
just
say,
heads
up
it's
in
building
300
and
then,
usually
by
that
time,
the
property
manager
knows
they're
they're
familiar.
They
know
where
it
came
from.
B
So,
thank
you.
Does
anyone
have
any
other
questions,
I'm
just
keeping
an
eye
on
time
and
we
do
have
a
couple
of
other,
and
it's
really
thank
you,
for
the
questions
are
really
interesting
to
you
know
dive
a
little
bit
deeper
into
some
of
the
the
data
and
also
just
our
sort
of
you
know,
operating
procedures
on
how
we
reach
out
to
people
on
a
daily
basis,
and
we
do
have
to
schedule
our
meetings
for
2022
and
and
also
discussion
on
the
chair
and
vice
chair
nomination.
B
So
if
we
don't
have
any
other
questions,
I
would
like
to
just
keep
moving,
so
we
can
hopefully
get
this
one
ready
and
we
can
have
more
of
the
same
in
the
new
year
on
a
regular
basis.
So
I'm
gonna
go
ahead.
We
have.
B
The
agenda
item
of
the
meeting
schedule
for
2022.,
so
as
a
board,
we
need
to
decide
how
often
you're
meeting,
I
think,
staff
I'd,
recommend
it
quarterly
or
bi-monthly,
and
I
guess
I'll
just
open
this
up
to
discussion.
How
do
people
feel
I
know
I?
I
know
a
lot
of
you
are
busy.
So
if
you
just
want
to,
you
know
tell
us
how
you're
feeling
about
this
we
can.
We
can
try
and
and
get
to
a
an
agreement
on
this
and
get
a
motion
to
actually
determine
the
frequency
of
our
meetings.
B
E
So
I'll
start
off
by
saying
that
I
probably
have
the
most
flexible,
so
my
ideas
just
may
not
be
workable
for
the
rest
of
the
team,
but
in
the
beginning
it
just
feels
like
we
should
meet
monthly
if
it's
at
all
possible.
E
I
I
say
that
because
when
the
vote
was
over
and
done
with,
when
the
noise
ordinance
was
approved
by
city
council,
there
was
this
notion
that
at
the
six
month
mark
we're
going
to
come
back
and
revisit
it.
That
was
what
the
mayor
said
and
if
we
only
meet
quarterly
or
bi-monthly,
we
won't
have
actually
had
a
working
session
at
the
six-month
mark,
and
that
worries
me
about
whether
this
advisory
board
will
be
seen
as
effective.
D
And
I
would,
I
would
concur
with
rick,
I
think,
if
we
start
monthly
and
then
we
determine
that
we
can
back
off
to
quarterly
in
the
second
half
of
next
year
than
so
be
it.
But
I
agree
with
him,
given
the
comments
that
city
council,
the
mayor
made
to
us
that
we
ought
to
have
something
substantive
to
put
before
them
when
they
come
back
and
revisit.
H
F
J
I
I
want
to
say
I'm
okay
with
that,
as
long
as
there's
some
flexibility
for
those
of
us.
That's
I
mean
this
is
one
of
four
committees
that
I
sit
on
now
and
so
on
top
of
you
know,
having
other
several
other
things
that
I
do
in
other
community
engagement,
things
that
are
not
necessarily
that
so
as
long
as
there's
some
flexibility
for
you
know
in
terms
of
timing
and
as
and
we
can
get
things
on
the
schedule
far
enough
in
advance,
then
I'm
all
for
meeting.
I
agree
wholeheartedly
with
what
everybody
said
so
far.
J
I
just
want
to
make
sure
that
it's
not
you
know
that
it's
not
at
the
same
time.
That's
a
conflict
with
other
things
that
I
have
scheduled
out
already
well
into
2022..
So.
E
So
I
I
would,
I
would
add,
to
what
jessica
said
I
mean.
I
know
that
board
and
commission
meetings
usually
land
on
a
given
day
of
a
given
month
and
all
that
sort
of
thing,
but
I
for
one
would
be
in
favor
of
moving
the
dates
around.
If
you
know
third
wednesday
at
two
o'clock
fails
one
month,
you
know,
then
then
we
should
be
flexible
enough
to
move
it
one
or
two
days
in
either
direction
so
that
we
can
have
a
quorum.
A
I
will
chime
in
on
that
there
is
some
capacity
issues
there
with
overlapping
meetings.
They
really
prefer
that
we
pick
a
date
time
stick
to
it.
That's
for
posting
purposes.
That's
also
for
coordination
with
other
boards
and
commissions.
We
can't
really
have
app
overlapping
meetings,
or
that
makes
the
tech.
That
means
we
might
not
have
tech
support.
It
means
we
might
not
have
a
meeting
space.
There's
a
lot
to
consider
there,
so
the
meeting
date
and
time
will
need
to
be
fixed.
C
But
I'll
just
remind
you
to
kind
of
maybe
your
point
a
little
bit
rick
is
the
board
is
able
to,
under
certain
conditions,
call
special
meetings.
So
they're,
you
know
so,
for
example,
if
you
had
a
bi-monthly
schedule,
there
can
be
instances
where
you
call
a
special
meeting,
but
again,
even
in
that
we'd
have
to
make
sure
that
there's
you
know,
availability
from
staff
and
facilities,
etc,
and
now
my
last
thing
I'll
say,
is
I'll
make
one
less
advocate.
Bi-Monthly
meetings
is,
is
going
to
be
easier
for
us
in
terms
of
capacity.
C
I
don't
disagree
that
maybe
in
the
forming
of
the
board,
there's
some
more
regularity
for
meetings
yeah,
but
also
I'll
remind
you
that
as
a
board,
you
can
also-
and
this
is
we
work
with
other
boards
that
are
really
good
about
forming
working
groups.
So
you
can
also
have
work
groups
that
work
on
certain
topics
and
report
back
to
the
main
meeting.
F
Yeah
you
know
I,
like
I
said
I
I
do
wish.
We
could
do
it
monthly,
but
I
also
see
directly
what
what
what
you
were
saying,
as
well
as
what
jessica
was
saying
as
well,
because
we're
all
very
busy
and
everything.
So
you
know
I'm
down
for
anything.
I
just
want
to
put
it
out
there,
I'm
pretty
flexible,
but
I
also
understand
where
the
city
is
coming
from,
so
if
it
has
to
be
bi-monthly.
J
Is
that
something
from
the
city's
perspective
that
is
okay,
or
is
there
some
other
sort
of
transparency
that
needs
to
happen
with
that
communication?.
A
So
the
working
group
can
have
as
much
speak
amongst
themselves
as
they
want
with
the
greater
board.
You'll
want
to
operate
in
kind
of
bcc
mode.
So
if
you
need
to
send
something
to
the
entire
group,
the
protocol
typically
would
be
either
to
send
it
to
myself
or
make
sure
that
I'm
copied
and
then
you
would
blind
copy
the
board
members.
C
M
J
E
B
I
Yeah
just
to
follow
up
building
off
of
what
rick
is
articulating.
I
C
F
I
Between
those
those
you
know
default
bi-monthly
meetings
for
because
if
so
that
seems
like
a
nice
compromise
between,
like
logistical
stability,
just
having
consistent
tech
support
and.
A
A
It
took
it
took
almost
a
month
to
get
this
meeting
on
the
books
because
of
the
differing
schedules
between
everybody,
and
it
wasn't
an
easy
feat,
so
everybody
would
have
to
have
incredible
flexibility.
If
that's
the
way
you
want
to
do
it.
C
Hayley,
I
think
you
would.
This
has
been
woody
again,
I'm
sorry
hayley.
I
think
you
would,
if
I
hear
what
I
think,
what
I
hear
carlos
carmelo
is
saying
is:
go
ahead
and
reserve
this
board's
date
and
time
monthly.
So,
basically
we
would
be
the
board,
I'm
just
making
this
up
the
board
that
meets
the
second
thursday
and
go
ahead
and
book
that
out
for
12
months,
but
with
hopefully
the
understanding
that
we
don't
need
to
meet
12
times
in
the
next
year.
C
G
I
To
decide
on
I'm,
I
would
be
okay
with
handling
it
like
that,
get
the
checks,
those
two
boxes-
yeah.
A
A
C
I
mean
that
holds.
Excuse
me,
I'm
sorry
that
holds
the
date
at
least
I'll
just
say
I
still
say,
and
it
may
be
that
these
these
first
this
winter
and
spring
as
we
figure
this
out
and
rick
you're
right,
we
do
have
to
get
back
to
council
and
give
an
update.
It
may
necessitate
some
additional
meetings.
C
I'll
just
be
honest,
I'm
not
sure
that
we
can
sustain
12
meetings
a
year
as
staff-
that's
probably
a
lot
for
us
over
the
course
of
this,
but
I
also
recognize
that
perhaps
early
on
that,
there's
greater
need
to
get
to
know
one
another
and
get
this
board
up
and
moving.
So
we
do
want
to
be
flexible
with
your
schedule,
but
we've
got
to
be
able
to
maintain
it,
as
as
staff.
J
Can
can
I
ask
a
question
sure
jessica
go
ahead?
Is
there
a?
Is
there
a
way,
a
way
that
we
could
get
monthly
data
kind
of
like
how
we
just
got
for
this
three
months
and
then
we
as
a
board
can
then
assess
whether
or
not
because
just
thinking
about
the
fact
of
this
one?
Yes,
of
course
this
is
new.
J
We
definitely
need
to
look
at
ways
to
make
sure
that
we're
staying
on
top
of
things
and
especially
as
we're
figuring
this
out,
but
also
you
know,
if
there's
not
any,
if,
where,
if
there's
not
a
whole
lot
of
data
that
we
need
to
discuss,
then
maybe
it's
not.
Maybe
then
we
do
skip
that
month
and
go
to
the
next
month.
A
M
B
So
the
an
individual
case
would
not
be
an
agenda
item
and
noise
complaints
or
appeals.
Don't
would
not
be
heard
by
this
board
and
just
go
there.
Sorry.
I
took
this
off
the
reason
for
that
is
that
it's
it's
an
advisory
board,
so
the
role
of
the
board
is
to
advise
city
council,
as
opposed
to
a
quasi-judicial
board
that
would
vote
on
something
the
old
ordinance
had
the
noise
appeals
board
where
appeals
were
heard,
but
in
this
case
individual
noise
complaints
wouldn't.
B
But
to
answer
your
question
and
as
far
as
the
the
data,
the
data
that
daniel
showed
you
that
raw
data
that
will
be
on
our
website
live
and
before
the
end
of
this
week,
so
that
will
change
daily.
I
don't
as
we
go
with
with
our
log.
I
I
don't
want
to
speak
out
of
turn,
because
I
don't
I
don't
do
the
the
the
cleaning
up
of
that
information.
B
C
I
don't
so
I
just
put
a
link
to
a
public
facing
dashboard.
That's
what
you
saw
today.
That's
gonna
update
daily
we're
gonna
put
on
the
website
this
week.
Everybody
can
see
that
yeah
in
your
board,
packets,
you
got,
you
know
more
granular
data,
I
would
say
if
you
scroll
through
your
board,
you
know,
through
the
link
that
was
in
your
agenda,
you
could
see
actual
literally
like
a
layout
of
complaints,
just
if
we
needed
to
put
together
something
that
had
more
granular
data
for
this
board.
C
C
B
B
We
have
it's
just
in
a
very
raw
form,
but
I
I
would
think
that
certainly
you
know
on
the
first
of
the
month
or
we
we
could
work
towards
having
claire
get
some
of
that
and
that
more
granular
data
to
you
that
that
still
you
know,
protects
personal
identification
but
but
has
got
a
little
bit
more
substance
to
it
so
that
you
know
patterns
may
that
you
might
want
to
to
to
look
at.
B
B
D
You
I
was
just
gonna
re-advocate
that
I
think
at
a
minimum,
the
first
six
months,
we
should
have
a
meeting
once
a
month
with
the
option
of
pushing
it
back
quarterly.
You
know
in
the
third
and
fourth
quarter
to
get
back
on
a
cadence
as
long
as
there
was
no
circumstance
that
would
drive
us
otherwise,
because
I
given
what
we,
even
though
we
knew
kovitz
slowed
us
down
last
year.
I
think
we'll
see
some
pickup
in
activities
that
you
know.
D
D
B
B
D
And
revert
to
quarterly
for
quarter
three
and
four
of
the
calendar
year
actually.
B
F
B
Just
want
to
question
it's
an
advisory
board
to
city
council
and
on
the
effectiveness
of
the
ordinance
and
and
and
the
broader
policies
associated
with
the
ordinance
and
and
also
you
know
the
the
proposing
of
and-
and
this
probably
wouldn't
be
something
you
would
look
to
do
as
a
board
in
the
first
six
months.
We're
proposing
long-term
objectives
for
achieving
reduction
of
sound
levels
in
our
community.
F
I
I
feel
very
comfortable
having
the
information
available
to
me
that
that
really
was
the
big
thing
for
me
was
just
kind
of
being
out
of
the
loop
every
other
month.
But
as
long
as
you
have
the
updated
information
available
and
the
ability
to
reach
out
some
way,
I
I
feel
comfortable
with
a
bi-monthly.
If
that's
easier.
F
M
A
C
D
G
B
Is
for
monthly
meetings
for
the
first
six
months
of
2022,
reverting
to
quarterly
the
third
and
fourth
quarter,
and
I
think
I
already
heard
somebody
have
a
second
was
that
was
that
you
rick.
C
As
for
discussion
and
then
in
part
of
the
discussion
corbin,
you
can
make
a
friendly
amendment
if
you'd
like
to
and
charlie
may
or
may
not
decide
to
accept
that.
F
You
know,
I
think,
the
amendment
as
long
as
it's
not.
I
like
what
you
mentioned
earlier
about
having
the
space
available
the
time
available
for
a
meeting,
but,
for
instance,
some
of
us
may
not
be
able
to
make
every
single
month.
So
as
long
as
there
was
a
little
bit
of
leeway,
that
would
be
my
amendment.
A
To
be
clear,
though,
just
so
everybody
remembers,
you
do
have
to
attend
75
of
the
meetings.
However,
many
meetings
are
held
in
a
year
in
order
to
stay
on
the
board
right.
J
I
think
the
one
other
thing
that
I
want
to
say
is
is
that
is
you
know,
in
terms
of
that
six
month,
mark
that
that
rick
had
mentioned
in
in?
I
think
we
all
agree
that
we
definitely
want
to
be
proactive
and
not
look
like
we're
dragging
our
feet
on
things.
If
there's
not
anything,
that's
you
know
like
agrarious,
you
know
enforcement
rules,
then
you
know
is
that
is
that
timeline
movable
of
that
six
month?
J
If
it's
not,
if
we
don't
have
enough
data,
for
instance
to
know
I
I
just
think
we
may
need
more
time
than
say
march
right.
If
we're
looking
at,
you
know
january's
right
around
the
corner,
you
know,
and
this
so
I
just
want
to
pose
that
to
the
group
is
like,
if
we're
talking
about
six
months
being
from
having
this
data
here
and
just
having
this
first
meeting,
which
of
course
you
know,
is
going
to
go,
we're
still
just
working
out
some
of
these
kinks
and
things
that
we're
going
to
do.
J
How
do
we
feel
that
we're
going
to
have
enough
data
to
actually
make
some
recommendations
based
on
the
purpose
of
of
our
advisory
council
to
to
council
in
march?
Do
we
feel
like
we're
gonna?
Do
we
feel,
like
in
march,
we're
going
to
have
based
on
meeting
every
month
and
the
data
some
things
to
recommend,
or
are
we
likely
going
to
ask
for
a
little
bit
more
time,
especially
with
getting
into
this
the
the
spring
season?
So
just
out
of
curiosity
to
this
group,
what
do
you
all
think.
E
So
I
I
raised
my
hand,
I
think
I
think
it
would
be
too
soon,
because
people
are
gonna
be
inside
they're,
going
to
be
in,
in
some
cases
less
sensitive
to
noise
around
them,
because
they're
inside
their
furnaces
blowing.
All
that
sort
of
thing
certain
noise
sources
cease
to
happen
as
frequently
in
the
wintertime,
and
so
you
could
have.
E
You
could
have
a
view
that
there
isn't
a
pattern
when,
indeed
when
it
gets
back
to
summertime
and
and
things
start
to
happen
outside,
so
it
seems
like
as
quickly
as
we
could
come
to
consensus,
to
have
a
meeting
and
and
set
sort
of
a
target
date
that
would
cover
some
of
the
more
outdoor
season
kind
of
stuff
and
then
try
to
convince
council
that
it
needs
to
run
that
long
right,
because
we
kind
of
missed
the
high
point
of
the
season.
My
thoughts.
D
Yeah
and
and
kanye-
I
concur,
you
know
with
both
jessica
and
rick.
I
think
you
know.
If
you
look
at
the
outcome
in
mind,
it
will
take
us
at
least
six
months
to
get
to
something
meaningful.
D
So
I
mean
the
first
three
months
is
going
to
be
formulating
a
structure
that
we
want
to
evaluate
this
information
and
rationalize.
What
we
think
is
a
good
recommendation
to
make
back
to
council
and
then
it'll
probably
take
us
another
30
days
to
get
it
packaged
in
such
a
way
that
it's
ready
to
go
to
them
for
consumption.
D
B
D
Well,
I
think
that
motion's
still
on
the
floor
and-
and
I
would
you
know-
leave
it
as
is-
I
thought
it
was
a
good
motion
to
start
with.
I
still
feel
that
way,
so
I
will.
I
would
stay
with
that
for
now
and
and
at
the
end,
at
the
end
of
six
months,
if
we
need
to
adjust
on
the
back
nine,
then
we'll
do
that.
B
Okay,
so
we
have
a
motion
on
the
floor
and
we
have
a
second,
so
we've
had
discussion
and
so
let's
go
ahead
and
proceed
with
the
roll
call
then
and
vote
so
just
bear
with
me
and
we'll
get
going
so
charlie
I'll
start
with
you.
B
E
B
F
M
B
Thank
you,
jeff,
okay,
so
the
motions
passed
so
for
the
first
six
months
of
2022
the
board
will
meet
monthly
and
for
the
third
and
fourth
quarter,
we'll
revert
back
to
quarterly
at
this
point,
so
we
have
to
pick
a
date
so
haley
do
you
have
some
availability
there
that
we
can.
We
can
look
over.
A
So
these
are
the
general
days
of
the
month
that
will
be
available
and
the
times
on
those
days
that
will
be
available.
It's
not
very
specific,
but
if
we
can
just
get
the
a
high
level
narrowed
down,
then
I
I
can
pick
a
time
that
will
be
appropriate
and
let
you
all
know
what
that
is,
make
sure
there's
nothing
wrong
with
it,
but
yeah.
This
is
generally
where
we
won't
be
overlapping.
With
with
too
many
meetings.
D
A
A
A
We
have
these
mondays,
the
first,
the
second
or
the
third
monday
of
the
month
for
the
first
and
the
second
monday
we're
looking
at
primarily
morning,
so
we
don't
overlap
with
too
many
council
meetings.
Third
monday
also
must
be
morning,
so
if
we
wanted
an
afternoon
meeting,
the
second
monday
is
our
only
option.
I
I
A
I
A
Meeting
I'll
go
to
the
drawing
board
and
just
see
what
time
in
the
afternoon
has
the
least
conflicts
with
other
meetings
and
then
I'll
send
out
an
email
to
everybody.
Let
you
know,
and
if
anybody
has
any
very
hard
objections,
please
let
us
know
otherwise.
Grania
I'm
going
to
kick
it
over
to
you
to
ask
for
a
motion
to
tentatively.
Have
our
meeting
scheduled.
M
B
M
M
B
B
So
if
you
can
just
answer
yay
or
nay-
and
I
call
your
name
so
we'll
start
over
again,
charlie.
M
B
M
B
M
B
M
M
B
Thank
you
so
much.
The
motion
has
passed
and
haley
will
follow
on
the
second
monday
of
the
month,
and
haley
will
and
follow
up
with
specific
times
on
that.
So
and
before
we
go
to
public
comment,
we
have
one
more
item
for
discussion
on
the
agenda
and
it
is
the
it
is
pertaining
to
the
chair
and
vice
chair
nominations.
B
So
the
chair
presides
over
all
the
board
meetings
and
ensures
that
the
work
of
the
board
is
is
accomplished
and
the
to
this
end,
the
chairperson
must
exert
sufficient
control
of
the
meeting
to
eliminate
irrelevant,
repetitious
or
otherwise
unproductive
discussion.
B
At
the
same
time,
the
chairperson
must
also
ensure
that
all
viewpoints
are
heard
and
considered
in
fair
and
impartial
manner.
The
chair
cannot
make
rules
related
to
the
conduct
of
the
meetings
or
commission
procedure
without
the
approval
of
the
full
board.
The
chair
also
appoint
appoints
members
to
temporary
subcommittees
with
the
approval
of
the
full
board
and
approves
the
agenda
discussion
prior
to
prior
to
discussion
prior
to
discussion
within
the
group
and
the
chairperson
prepares.
B
The
annual
report
for
the
board
each
year
signs
any
correspondence
and
represents
the
board
before
city
council,
with
formal
approval
of
the
commission
by
motion
and
vote.
The
chair
or
quorum
of
the
the
board
may
call
a
special
meeting.
The
chair
may
also
cancel
a
regular
meeting,
so
those
are-
and
just
that's
a
little
bit
about
the
chair,
the
the
vice
chair
role
and
essentially
would
do
all
the
same
in
the
chair's
absence.
B
F
You
know
I
I'd
like
to
nominate
jessica.
Actually
I
don't
know
you're
very
busy,
but
I
like
your
viewpoints.
So,
okay.
H
C
You
want
to
keep
the
floor
open
because
there
can
be
more
than
one
nomination.
Okay,.
G
G
I
Hold
off
until
maybe
the
next
meeting
just
to
yeah
get
to
know
each
other
more.
J
E
B
So
the
working
group
would
continue
to
do
there
and
their
mission
statements,
but
the
actual
nominations,
formal
nominations
for
chair
and
vice
chair
would
happen
at
that
next
meeting.
Then
so
people
feeling
like
that
might
be
the
best
way
to
go.
So
do
we
we
do.
We
need
to
have
a
motion
to
to
hold
that
over
until
the
next
meeting
then.
D
B
Okay,
thank
you
and
I'll
call
your
names
out
one
last
time
so,
charles.
M
B
M
B
M
B
M
G
B
Thank
you
jeff,
so
the
motion
has
passed
that
the
chair
and
vice
chair
nominations
will
be
held
that
will
be
on
the
next
agenda
for
the
next
meeting.
Okay.
Thank
you,
everybody.
B
Our
our
last
item
on
the
agenda
today
is
for
the
public
comment.
I'm
going
to
hand
this
over
to
hayley
so
haley
whenever
you're
ready.
If
you
want
to
start
that
process.
A
Oh,
this
is
so
rare
and
I'm
never
in
meetings
that
adjourn
on
time
or
early.
So
we
we
have
not
received
any
public
comment
for
today.
B
B
There's
no
public
public
comment
for
today.
Well,
thank
you
hayley.
So
if
there
are
no
objections
and
I'll
adjourn,
the
meeting
are
there
any
objections
to
an
adjournment
at
this
point.