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From YouTube: Permanent Supportive Housing at Ramada
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B
Thank
you
angelica
good
afternoon,
everyone.
My
name
is
nikki
reed
and
I
serve
as
the
community
and
economic
development
director
for
the
city
of
asheville
we'd
like
to
welcome
you
to
our
meeting
around
the
permanent
supportive
housing
proposal
for
the
ramada
inn
at
riverford
parkway.
We
thank
you
so
much
for
for
joining
us
here
and
we
look
forward
to
our
conversation
tonight.
Our
program
will
be
in
two
parts.
B
We
will
begin
with
a
presentation
and
have
our
our
speakers
present
information
that
we
prepared
in
advance
and
then
at
the
latter
half
of
the
meeting.
We
will
open
it
up
for
questions,
and
I
know
we've
also
been
emailed
some
questions,
so
we
will
have
our
rest
of
our
time
this
afternoon
to
answer
those
questions,
and
so
first,
what
I'd
like
to
do
is
do
a
quick
round
of
introductions
so
that
the
folks
that
you
see
on
the
screen
you
know
so
again.
B
A
D
H
And
excuse
me,
I
am
aaron
criswell,
I'm
the
chief
housing
development
officer
for
step
up.
I
oversee
our
permanent
supportive
housing
developments.
Our
asset
management
and
property
management
functions.
B
Fantastic,
thank
you
all,
so
I
think
we're
ready
to
begin
deborah.
If
you
want
to
make
some
opening
remarks
and
then
I'll
share
my
screen
and
we
can
start
the
presentation
absolutely.
C
So,
thank
you
all
again
for
joining
us
and
let
me
start
with
actually
an
apology.
We
know
that
we
did
not
give
many
a
lot
of
time
to
to
attend
this
meeting,
but
we
are
in
a
bit
of
a
crunch
in
terms
of
a
timeline
and
when
nikki
makes
a
presentation.
Hopefully
this
will
become
more
evident
in
terms
of
the
time
constraints
that
we
are
under,
but
again
welcome.
C
Thank
you
all
for
joining
us
for
those
who
were
able
to
join
us,
and
so
my
staff
knows
that
I
like
to
begin
with
the
end
in
mind.
So
at
the
end
of
this
meeting,
I
hope
that
number
one
we
will
share
critical
and
vital
information
about
a
wonderful
and
and-
and
I
say
that
unapologetically
opportunity
that
we
have
in
working
with
a
a
group
that
can
create
permanent
supportive
housing.
C
But
I
also
want
to
remind
the
community
that
there's
still
another
need
for
an
emergency
shelter
and
we
are
not
as
a
community
giving
up
on
that.
We
are
stepping
back
a
little
bit
doing
a
little
bit
more
planning
and
working
with
our
other
community
partners,
and
we
hope
that
this
can
be
a
collective
win
for
our
community
that
we
will
accomplish
both
things.
C
So,
at
the
end
of
this
meeting,
we
hope
that
we
will
bring
clarity
to
what
our
goals
are,
what
we
are
trying
to
achieve
and
accomplish,
and
if
you
have
any
questions
about
the
path
forward,
what
we're
trying
to
do,
what
we're
trying
to
accomplish
and
specific
questions
of
of
step
up,
please.
This
is
the
opportunity
to
get
those
things
resolved
so
nikki.
I
will
turn
it
over
to
you
and
appreciate
all
you
do.
B
Okay,
so
I'll
just
start
going
through
the
slides
that
we've
prepared
today
for
a
meeting
around
permanent
supportive
housing
at
riverfour
parkway.
B
B
It
became
evident
that
that
was
was
not
going
to
to
work
out
for
that
site.
We
heard
from
our
funding
partners,
as
well
as
from
the
members
of
community,
that
more
planning
was,
was
needed
to
really
enable
us
to
develop
an
emergency
shelter
that
would
would
meet
the
needs
of
our
community,
but
also
be
a
shelter
that
would
be
sustainable
over
time.
B
That
takes
a
lot
of
commitment
from
the
city
from
our
funding
partners
from
the
community,
a
funding
commitment
as
well,
and
so
we
want
to
do
that
right,
and
so
we
wanted
to
recognize
that
and
to
acknowledge
that
more
planning
is
needed.
But
as
deborah
mentioned,
we
are
committed
to
that
end
because
we
know
that
is
a
need
in
our
community
and
you'll
be
seeing
further
along
in
the
slides,
how
we
look
at
the
issue
of
homelessness
and
how
we
seek
to
address
that
issue
through
a
systems
approach.
B
A
really
smart
approach
to
understand
how
we
work
on
solving
that
issue
and
meeting
the
needs
of
our
of
our
greater
community,
but
really
what
we
learned
is
that
we
weren't
ready
and
that
we
needed
to
reinitiate
a
planning
process,
but
we
still
have
a
real
estate
contract
and
so
that
contract
expires
december
15th.
And
that
means
that
the
city
must
give
notice
that
we're
either
going
to
withdraw
our
contract
or
proceed,
and
so
with
the
partners
in
the
community.
I'm
not
ready
really
to
commit
to
those
purchase
and
operations.
B
B
We've
built
so
much
sharing
of
information,
there's
been
so
much
sharing
of
information
with
the
community
around
this
that
we
wanted
to
try
to
understand
if
there
was
a
win-win
possible,
and
so
we
developed
these
three
goals
that
we
believed
would
would
meet
meet
us
where
we
are
meet
the
community
where
we
are
and
meet
a
potential
development
company
with
an
opportunity
to
look
at
a
permanent,
supportive
housing.
So
those
are
the
three
goals
that
we
want
to
put
forward
tonight.
Is
that
goal
one?
B
We
want
to
continue
to
work
with
our
funding
partners
and
with
the
community
on
a
new
consultant-led
planning
process
for
an
emergency
shelter
in
our
community,
we're
holding
true
to
that
goal.
Two.
We
will
continue
but
wind
down
those
shelter
operations
that
are
currently
in
place
at
the
ramada
until
march
31st
2022,
while
working
on
housing
solutions
for
each
participant
but
goal.
B
So
with
that,
what
does
that
look
like
so
permanent
supportive
housing
at
ramada
looks
like
50
units
or
better
of
permanent,
affordable
housing
for
homeless
veterans
and
50
units
of
permanent,
affordable
housing
for
chronically
homeless
individuals?
You're
going
to
hear
more
about
that
from
step
up
later
on
in
the
presentation
and
also
how
they
provide
on-site
wrap-around
services
to
support
those
residents.
B
The
partners
of
this
is
number
one
shangri-la
industries,
so
how
this
works
is
that
shangri-la
they're,
a
for-profit,
developer
and
general
contractor
they
would
purchase
the
hotel
and
then
renovate
it
into
housing,
and
they
would
continue
to
own
that
property.
So
the
city
would
no
longer
be
in
the
position
of
purchasing
that
hotel
or
doing
anything
with
it.
B
The
way
that
funding
model,
which
I
think
is
really
unique
and
really
presents
quite
a
great
opportunity
here
for
the
city
of
asheville-
is
that
private
funds,
so
not
public
funds
but
entirely
private
capital,
is
used
to
purchase
and
renovate
that
hotel
and
then
federal
housing
vouchers,
housing,
choice
vouchers,
as
you
may
have
heard
them
named
in
the
community.
That's
what
is
used
to
really
pay
that
ongoing
carrying
costs.
B
B
We
just
wanted
to
be
clear
and
really
share
that
so
it's
understood
of
of
what
we're
talking
about
and
what
what
kind
of
model
is
used
here
with
this
particular
partner
and
what
we
see
here
and
what
staff
saw
in
our
conversations
with
this
group
is
that
there
are
a
lot
of
pros
with
how
how
that
could
work
as
a
potential
option
for
that
ramada
property.
It's
a
strategic
opportunity
to
meet
a
critical
need
for
permanent
supportive
housing.
B
What
we're
looking
at
with
step
up
is
to
help
fund
those
supportive
services
for
a
three-year
period,
and
they
have
asked
for
a
1.5
million
dollar
grant
of
arpa
grant
in
public
dollars
to
really
support
that.
But
we
see
that
as
a
high
return
on
investment,
where,
if
the
city
chooses
to
approve
a
1.5
million
dollar,
grant
application
that
that
would
then
leverage
private
capital
on
the
order
of
10
million
plus
to
see
that
hotel
be
converted
into
a
permanent
supportive
housing
use.
B
But,
as
debra
said
before,
we
recognize
that
this
is
a
short
turnaround
time
with
little
opportunity
for
public
engagement.
But
again
I
think
we
had
wanted
to
see
what
was
possible
for
this
site.
That
is,
you
know.
Currently,
a
hotel
right
has
been
a
hotel
use
for
quite
a
number
of
years
and,
if
not
for
this
potential
pivot
would
likely
continue
to
be
a
hotel
for
years
to
come.
B
We
wanted
to
take
the
opportunity
to
provide
this
option
for
city
council
members
to
review
and
and
look
at
that
will
be
coming
up
for
vote
next
tuesday
night,
the
14th
as
an
option
for
them
to
consider-
and
I
think
when
I,
when
I
think
about
the
pros
and
cons
here
what's
important
to
me-
is
that
in
our
community
we
have
a
lot
of
housing
service
providers
right
now.
A
lot
of
providers
that
are
trying
to
meet
the
need-
and
it's
very
evident
to
me-
that
we
need
all
these
providers
coming
together.
B
B
I
know
we've
been
working
with
them
on
a
potential
ask
for
affordable
housing,
but
I
truly
believe
that
having
more
partners
at
the
table
can
really
help
lift
and
really
help
meet
the
need
of
our
affordable
housing
crisis
and
our
community.
So
we
welcome
the
opportunity
to
partner.
We
welcome
the
opportunity
to
onboard
new
partners
to
really
help
rise.
All
ships.
B
F
The
most
emergent
need
that
a
homeless
person
has
is
the
lack
of
a
safe,
affordable
place
to
live,
and
so
by
housing.
People
who
are
experiencing
homelessness
quickly
as
quickly
as
we
possibly
can,
with
no
preconditions
and
with
the
appropriate
services
wrapped
around
them
to
ensure
that
they
remain
housed.
F
That's
where
we're
trying
to
get
in
implementing
additional
permanent
supported
housing
units
in
the
community
in
terms
of
the
overall
crisis
response
system,
there's
multiple
components
of
it
and
asheville
already
has
a
lot
of
these
in
place
and
a
lot
of
it
really
great
work
already
being
done.
We
have
excellent
street
outreach,
some
of
which
is
funded
by
the
city
of
asheville
itself.
F
F
F
We
have
thanks
to
not
only
covet
related
money,
but
other
federal
dollars,
a
good
system
of
rapid
rehousing
in
place
for
folks
that
perhaps
need
a
little
bit
less
in
terms
of
wraparound
services
and
long-term
rental
assistance.
But
the
thing
that
we
are
lacking
in
the
community
is
an
adequate
supply
of
permanent
supportive
housing
units.
F
But
if
you
talk
to
our
homeless
services
providers
in
the
community
who
are
working
to
get
people
from
the
streets
and
into
housing,
if
you
ask
them
what
we
need
more
of
without
hesitation,
they're
going
to
tell
you,
we
need
more
permanent,
supportive
housing,
as
nikki
previously
mentioned
and
and
our
city
manager
deborah
campbell,
also
mentioned.
We
are
also
committed
to
creating
that
low
barrier
emergency
shelter
in
the
community.
That's
been
a
long
missing
gap
in
our
in
our
continuum
of
services,
so
we're
working
on
these
two
things
simultaneously.
F
F
Matthew
desmond,
who
wrote
a
really
great
book,
called
evicted
poverty
and
profit
in
the
american
city.
I
love
this
quote.
He
says
that
a
home
is
the
wellspring
of
personhood
and
if
you
look
at
abraham
maslow's
hierarchy
of
needs,
I
think
this
is
a
great
illustration
of
what
matthew
desmond
is
saying.
F
These
things
we
take
for
granted
and
folks
who
do
not
have
their
foundational
needs
met
a
place
to
call
home
where
they
can
feel
safe.
It's
really
hard
to
have
that
sense
of
belonging
to
a
community,
and
so
the
building
block
of
having
a
safe
place
to
live
is
just
critical
in
helping
to
rebuild
lives
of
folks
who
are
exiting
homelessness
and
into
housing
next
slide,
please.
F
So
what
is
permanent,
supportive
housing?
Well,
it's
really
not,
unlike
any
other
multi-family
residential
development,
it
targets
a
specific
population
and
it
provides
the
right
level
of
social
services,
support
to
get
tenants
connected
up
to
community
resources
based
on
their
individual
needs
and
aspirations
and
choices,
asheville's
existing
permanent
supportive
housing
efforts
by
homeward
bound
and
many
others
in
the
community.
F
We
have
retention
rates
of
better
than
90
percent
of
folks
that
get
housed
stay
housed.
The
model
in
collaboration
with
step
up
their
retention
rate,
is
more
like
97
and
I'll
I'll.
Let
todd
and
aaron
speak
to
that
here
shortly,
but
once
we
have
someone
housed,
the
work
begins
to
ensure
that
they
stay
housed.
We
want
to
get
them
housed
and
keep
them
housed
and
those
supportive
services
that
are
wrapped
around
folks.
F
That's
one
of
the
primary
intentions
of
those
services
is
to
build
the
skills
that
are
necessary
for
them
to
be
able
to
remain
stable,
tenancy
next
slide,
please
so
why
permanent,
supportive
housing
and
what?
Why
are
we
focusing
on
this?
Now
it's
it's
been
around
in
various
forms
for
a
long
time,
there's
a
critical
shortage
of
it,
not
only
here
in
asheville,
but
in
communities
across
the
united
states.
F
So
why
do
we
want
to
implement
this
more
of
it?
I'll
give
you
a
handful
of
reasons.
I
could
go
on
for
a
long
time
about
this,
but
there's
a
large
body
of
research
that
supports
permanent
housing
using
the
housing
first
model
20
plus
year,
a
body
of
research
that
that
demonstrates
that
getting
people
housed
and
getting
them
safe
allows
us
to
start
then
putting
the
services
in
place
that
can
help
them
rebuild
their
lives
and
gain
stability.
F
This
providing
permanent
housing
for
folks
that
have
frequent
interactions
with
the
police
in
the
criminal
justice
system.
Housing
is
a
vital
piece
of
that.
Reimagination
of
public
safety
in
our
community
permanent
supportive
housing
also
enables
people
who
have
some
significant
disabilities
to
to
live
stably
in
the
community
and
with
the
right
support
they
become
part
of
the
community.
They
they
join
a
community
and
become
part
of
that
community.
Having
a
safe,
stable
place
to
live
gives
them
the
opportunity
to
do
that.
F
Todd
I'd
like
to
turn
it
over
to
you
and
aaron
at
this
point,
and
let
you
tell
us
all
about
step
up
and
all
the
good
work
that
you've
been
doing
and
your
interest
in
in
coming
to
asheville
and
helping
us
in
our
community
and
homelessness.
Here.
G
Thank
you
so
much
brian
and
it's
a
pleasure
to
be
here
joining
you
today.
Thank
you
for
the
opportunity
to
talk
about
step
up
and
and
also
this
project,
so
in
the
next
20
minutes,
or
so
I'm
going
to
cover
primarily
three
topics.
I
want
to
give
you
a
background
about
our
organization
whose
step
is,
and
then
I
want
to
talk
about
permanent,
supportive
housing
and
motel
conversions
from
a
little
bit
of
a
broader
context,
to
give
you
a
base
of
understanding
and
then.
G
Finally,
the
third
topic
I'll
cover
is
to
dive
much
deeper
into
the
project,
the
ramada
project,
and
how
that's
going
to
work
operationally.
So,
let's
get
started
first,
a
little
bit
about
our
organization.
Again,
I'm
I'm
todd
lipka
and
I've
been
the
ceo
and
president
for
the
past.
20
years
with
step-up
and
step-up
is
a
organization
we
started
in
santa
monica
we've
been
around
since
1984
and
we're
we
really
started
as
a
mental
health
organization.
G
We
have
psychiatrists
on
staff
and
licensed
clinical
social
workers,
so
we
do
a
lot
of
clinical
work,
but
we're
really
an
organization
that
creates
belonging.
I
love
brian's
maslow's
hierarchy
of
needs
and
that
middle
need
was
love
and
belonging,
and
this
is
what
we're
really
trying
to
do
with
individuals
who
are
disenfranchised
they've,
been
on
the
street
for
years.
G
So
that's
really
our
focus
as
an
organization
is
the
individuals
have
been
on
what
hud
defines
us
chronically
homeless,
which
is
a
year
or
more
of
homelessness,
but
really
step
up
works
with
many
people
have
been
homeless.
Five.
Ten
fifteen.
Twenty
thirty
we've
even
worked
with
individuals
who
are
homeless
for
forty
years.
G
G
All
individuals
who've
been
on
the
streets
for
years
and
some
of
them
with
a
mental
illness,
some
of
them
with
a
physical
and
mental
illness.
Some
and
a
number
with
a
mental
illness
and
a
substance
abuse
issue.
So
it's
something
we're
very,
very
comfortable
with
when,
when
we
go
into
a
new
community,
we
want
to
talk
with
the
community
and
find
out
who
are
the
individuals
who've
been
on
the
street
the
longest?
Who
are
the
most
problematic?
G
You
know
that
the
police
know
and
are
always
seeing
the
the
various
systems
of
care
that
the
government
has
that
are
very
expensive,
that
brian
called
out
the
er.
The
911
calls
the
the
the
jails
and
the
courts,
because
those
are
the
individuals
that
are
the
most
expensive
the
most
problematic,
but
we
also
know
that
the
model
that
we
have
is
successful
in
housing,
those
individuals
and
keeping
them
housed
and
have
them
reintegrate,
as
brian
talked
about
into
the
community,
and
I
want
to
go
back
and
emphasize
what
brian
said.
G
We
look
at
retention
rates
as
an
organization
and
that
retention
rate
is
defined
as
when
we
move
somebody
into
housing
from
day
one.
We
look
a
year
later
if
that
individual
is
still
in
housing,
and
I
think
brian
talked
about
a
90-plus
percent
in
asheville
across
the
country.
80
to
85
percent
is
is
about
the
norm
and
step-up
has
a
97
retention
rate
and
that's
particularly
special
when
you
think
about
we're
working
with
some
of
the
most
challenging
individuals
on
the
street.
G
G
So
we've
been
doing
this
now
for
decades,
and
our
first
project
came
online
in
1994
in
santa
monica,
it's
right
in
downtown
santa
monica
next
to
the
third
street
promenade.
So
I
just
want
you
to
know.
As
an
aside
we're
very
familiar
with
destination
communities
like
asheville,
we
work
in
santa
monica.
We
work
in
beverly
hills.
G
We
work
in
hollywood,
we're
doing
a
project
in
orlando,
so
we're
very
familiar
with
the
particular
issues
that
destination
cities
like
asheville
have
so
we
did
a
number
of
projects
in
the
in
the
90s
and
the
2000s,
and
unfortunately,
this
model
for
developing
housing.
You
know
brian
talked
about
permanent,
supportive
housing,
a
lot
and
that's
the
nomenclature
and
he
defined
it
well.
But
the
system
for
developing
this
housing,
which
is
pretty
much
funded
by
the
government,
is
a
very
complex,
cumbersome
and
complicated
system.
G
Just
give
you
the
numbers
for
los
angeles,
some
of
the
projects,
and,
I
hope,
you're
sitting
down
as
you
listen
to
these
numbers
and
again
this
is
not
asheville,
but
just
to
give
you
an
idea
in
an
expensive
real
estate
community,
like
los
angeles,
it
literally
takes
six
years
to
get
these
projects
from
day
one
until
they
open
and
it
cost
about
600
000
per
unit
per
unit,
and
that's
whether
you
do
rehab
or
new
construction
step
up
thought.
That
was
really
insane.
G
You
know,
if
you,
you
could
buy
a
house
in
in
in
many
many
communities
across
this
country
by
at
six
hundred
thousand
dollars
and
to
take
six
years,
people
are
going
to
die
on
the
street.
People
who
need
this
life-saving
help
of
housing
will
pass
away
before
you
ever
get
the
these
bills
or,
as
a
case
of
los
angeles
there'll,
be
ten
times
more
homeless
people
by
the
time
you
finish
construction
on
the
project,
so
we
really
looked
early
on
to
innovate.
G
G
I
just
want
to
talk
about
that
a
little
bit
more,
the
when
you're
talking
about
homeless
individuals,
particularly
people,
have
been
on
the
street
the
longest
if
you
give
them
housing,
but
without
services
they're
going
to
fail
because
they
need
the
support
they're
going
to
fail,
because
the
reasons
that
they're
on
the
street
for
so
long
they
don't
have
the
skills
to
manage
in
the
housing.
G
Living
on
the
street
is
a
life
of
misery.
There's
no
glamour
to
it.
You
spend
100
of
your
energy
just
surviving
day-to-day.
It's
a
humiliating
stigmatizing
experience
and
it's
self-stigmatizing
and
homeless
people
particularly
chronically
homeless
people.
They
want
housing.
G
Now
it
may
not
appear
that
way,
because,
if
they're
going
to
the
bathroom
in
the
bushes
or
they're
resistant
to
interventions-
or
they
they
are,
are
angry
appear
angry
or
acting
out.
I
can
tell
you
our
experiences
that
these
individuals,
it's
because
they've,
been
disappointed
so
many
times
over
so
many
years
that
they've
essentially
given
up
hope.
G
G
G
This
was
a
1920s
building
and
we
bought
the
building
and
converted
it
with
shangri-ma
into
a
permanent
support,
housing
project
36
units,
and
we
took
individuals
from
the
streets
of
hollywood
who
had
been
chronically
homeless
living
on
the
streets
for
years.
Many
of
them
with
a
serious
mental
illness
and
the
most
amazing
thing
about
this
project
is
there's
a
preschool
literally
next
door
and
there's
an
elementary
school
literally
one
block
away.
G
And
if,
if
you
know
anything
about
this
field,
the
ptas
are
probably
going
to
be
the
most
vocal
opponents
to
having
this
kind
of
housing
near
a
school.
Well,
not
only
were
they
not
opponents,
but
both
schools
supported
the
project,
and
that's
because
we
took
individuals
from
that
community
and
we
made
a
commitment
to
the
community.
G
In
fact,
step
up
has
a
good
neighbor
agreement
that
I'll
be
sharing
with
you
that
really
talks
about
how
we're
a
good
neighbor
in
every
community
that
we're
working
with
so
we're
committed
to
being
a
good
neighbor
in
asheville,
not
only
with
the
immediate
neighbors
of
the
shopping
center,
some
of
the
residences,
but
with
the
provider
community
of
homeless
services
and
the
entire
resident
community
with
you.
And
that's
probably
why
I'm
here
today.
G
And
not
only
did
the
school
support
it,
but
the
project
opened
in
2013
and
we've
been
harmoniously
living
together
since
then,
without
any
real
issues-
and
I
know
that
may
be
a
little
jaw
dropping
to
you,
but
that
is
our
reality.
G
Relish
that
and
they
embrace
that,
not
that
they
don't
have
challenges,
because
one
of
the
biggest
processes
that
we
go
through
is
it
takes
a
few
months
because
as
people
move
into
housing,
they're
having
to
unlearn
the
survival
skills
that
they
learn
to
survive
on
the
street
and
learn
all
the
activities
of
daily
living
that
you
and
I
know
well,
how
do
you
cook
a
meal?
How
do
you
clean
your
apartment?
G
How
do
you
shop
for
food?
How
do
you
stay
on
a
budget?
So
that's
the
broader
model
and
it's
worked
time
and
time
and
time
again
in
communities
just
like
asheville,
not
only
across
the
country,
but
step
up
has
done
many
of
these
projects
that
are
very
successful
and
in
housing.
The
individuals
who
are
the
most
challenging
so
the
model
that
we'll
have
in
asheville
is
replicated
in
every
other
project
that
we
do
it's
a.
If
it's
a
100
unit
project,
we
have
two
components
of
what
we
do.
G
G
Think
about
that
for
a
second
that
seems
so
doesn't
make
sense,
but
when
you've
been
used
to
sleeping
outside,
that's
what
you're
used
to
when
you've
been
doing
it
for
years.
So
it
really
does
take
quite
a
while
to
adapt.
A
lot
of
people
congregate
all
their
belongings
in
one
small
area,
because
that's
the
way
they
can
stay
safe
on
the
street
and
make
sure
they're
not
stolen.
So
this
is
what
we
do
with
each
individual
as
they
progress
is
to
help
them
understand.
You
are
safe,
you
can
sleep
in
the
bed.
G
Here's
how
you
clean
you!
Don't
we
had
one
woman
who
moved
in
and
she
was
getting
up
at
6
30
every
morning
and
going
to
the
bus
stop
and
when
we
talked
with
her
about
why
she
was
doing
it.
She
said
well,
when
I
was
living
in
a
shelter
we
had
to
get
out
every
morning
and
had
to
do
something
we
couldn't
stay
in
the
shelter,
so
I
just
got
used
to
doing
that,
and
we
said
you
know
what
you
can
actually
sleep
in
in
the
morning.
G
Then
the
role
of
our
staff
on
site
is
to
help
connect
each
tenant
to
outside
things
that
that
are
going
to
enrich
their
life
that
bring
them
up
to
that
middle
tier
of
a
sense
of
belonging.
Is
it
taking
classes?
Is
it
a
part-time
job?
Is
it
volunteer
work?
What
is
it
that
is
going
to
connect
you
to
other
people
and
have
meaning
in
your
life
and
give
you
that
greater
sense
of
belonging?
G
So
that's
the
and
that's
going
to
include
outside
organizations
as
well.
So
we
know
a
lot
of
homeless.
People
are
connected
to
multiple
organizations
in
nashville,
so
the
staff
on
site
are
going
to
work
with
each
organization
so
that
everyone's
working
in
coordination
to
help
that
individual
achieve
their
goals-
and
we
know
those
goals-
will
change
over
time.
G
So
that's
a
supportive
services
component.
The
second
component
is
property
management,
so
we
will
have
two
live-in
resident
managers
who
handle
the
property
management
function,
they'll,
be
there
living
full-time
they'll,
be
the
eyes
and
the
ears
24
7
of
the
property,
and
they
do.
The
typical
property
management
functions,
collect
the
rent,
take
care
of
maintenance,
but
they're
also
part
of
the
solution,
because
property
management
and
services
will
work
together
in
combination
to
the
benefit
of
each
tenant,
but
just
from
a
different
perspective.
G
Service
organizations
really
provide
a
rich
supportive
environment
and
since
we're
there
every
single
day
as
eyes
and
ears,
we
we
can
address
any
issues
early
and
and
and
resolve
them.
But
I
have
to
tell
you
that,
in
my
experience,
the
biggest
issues
come
from,
not
the
tenants
but
guests
of
tenants,
and
so
one
of
the
things
that
we're
going
to
be
doing
is
from
architectural
standpoint,
putting
cameras,
address
security,
try
and
control
access
onto
the
property
so
that
our
staff
can
monitor
who's
coming
in
and
who's.
Not.
G
G
So
we've
done
this
time
and
time
again
and
what
happens?
Is
these
apartment
buildings
because
the
motel
will
become
a
hundred
studio
apartments
and
it
will
become
an
apartment
building
and
these
individuals
will
rise
to
that
third
level
of
belonging
and
be
engaged
in
the
community
in
new
ways
than
when
they
were
homeless?
G
You
know,
I
know
that
there
have
been
complaints,
sometimes
that
people
say.
Oh,
your
tenants
are
going
to
the
bathroom
in
the
alleyway
or
they're
congregating,
they're,
loitering,
somewhere
and
and
almost
all
the
time
it
doesn't
tend
to
be.
Our
tenants,
it
tends
to
be
other
homeless
individuals
that
get
associated,
so
we
do
a
lot
to
reduce
any
non-tenants
coming
to
a
project.
That's
why
we
never
have
services
on
site
for
non-tenants.
G
One
other
thing
I
want
to
address
is:
I
know:
there's
been
an
article
circulating
that
was
about
step
up
from
a
couple
years
back
about
one
of
our
projects
and
there's
a
lot
of
misinformation
about
that,
but
it
it
didn't
shine
a
very
positive
light
on
that
particular
project,
and
I
just
want
to
say
that
project
was,
I
mean
of
a
myriad
of
wonderful
articles
about
our
organization.
In
fact,
steve
lopez
of
the
l.a
times
who
wrote
the
book,
the
soloist
that
became
the
movie
with
jamie
foxx
about
a
mentally
ill
individual.
G
G
But
this
one
negative
article
was
really
about
partners
that
we
had
partnered
with
and
some
of
their
actions
that
had
taken
place
before
we
came
into
the
partnership
and
really
got
involved,
and
when
we
found
out
what
those
things
were,
we
ejected
them
from
the
partnership
and
really
felt
like
victims
ourselves
and
then
shangri-la
and
step
up
as
as
a
deep
partnership
took
over
the
projects
completely
and
that
project
is
scheduled
to
open
in
in
about
a
month.
G
So
I
know
that's
a
lot
of
information,
but
I
want
to
assure
you
that
step
up
is
committed
to
being
a
good
neighbor
in
asheville,
we're
committed
to
being
transparent
and
and
listening
and
incorporating
input,
but
also
bringing
this
tried
and
true
model
of
a
97
retention
rate
of
those
who
are
most
challenging
in
your
community
when
they're
on
the
street
in
a
way
that
they'll
they'll
succeed
in
this
particular
project,
as
nikki
talked
about,
half
are
going
to
be
veterans
and
half
are
going
to
be
chronically
homeless
individuals,
so
we'll
also
work
with
the
va
staff.
G
There'll
be
va
staff
on
site,
as
well
as
step-up
staff,
in
ensuring
that
every
tenant
has
the
best
hope
of
not
only
stabilizing
in
these
units,
but
also
rising
to
that
third
level
of
muslims
hierarchy
of
being
feeling
a
sense
of
belonging
in
the
community,
because
we
know
once
they
pass
that
first
year
of
stability,
the
likelihood
of
their
staying
long
term
is
very,
very
likely,
and
we
also
know,
as
brian
talked
about,
that,
their
interaction
once
they're
housed
with
law
enforcement
with
9-1-1,
with
going
to
the
er
for
their
health
issues,
with
involvement
in
the
course
all
that,
historically
in
every
one
of
our
projects,
goes
way
down
over
time.
G
B
I'll
turn
it
back
to
you
excellent,
and
I
just
want
to
say
thank
you
for
sharing
that
information.
It's
really
great
to
hear
about
about
your
work
and
your
approach,
so
I
appreciate
you
sharing
that
information.
B
I
just
think
one
more
thing
that
I
wanted
to
share,
because
it
was
a
question
that
I
fielded
earlier
today
and
wanted
to
make
sure
that
we
cover
is
really
about
the
timing
and
how
quickly
this
came
about
and
it,
and
it
certainly
has
been
quick
but
as
as
what
I
understand-
and
brian
really
has
been
our
our
point
person
here,
but
I
understood
that
both
shangri-la
and
step-up
had
looked
to
site
a
project
in
asheville
for
some
time
and
had
been
looking
to.
B
You
know
at
different
hotels
in
the
area
to
understand
where
there
could
be
a
good
fit.
But,
quite
frankly,
when
the
city
became,
you
know
had
the
understanding
that
the
emergency
shelter
was
not
going
to
proceed
at
this
location.
B
We
were
able
to
connect
the
dots
right
and
connect
step
up
to
this
opportunity,
shangri-la
to
step
up
to
to
this
opportunity
to
see
if,
if
we
had
something
here
and
so
we're
fortunate
that
that
timing
has
worked
out,
and
we
hope
that
that
we
can
see
some
positive
results
come
before
city
council
next
week.
G
And
nikki,
maybe
I
should
just
address
the
timing
of
the
project
too
in
terms
of
concrete
details.
So
if
we're
able
to
negotiate
the
transfer
of
that
contract
and
we're
engaged
with
the
owner
right
now,
then
we
will
probably
close
on
the
project
in
february
or
so,
and
there
are
about
50
individuals
living
in
a
shelter
basis
in
in
the
units.
They
will
stay
there
and
we'll
move
them.
The
the
motel
is
two
separate
physical
buildings.
G
So
we'll
move
all
those
individuals
that
are
staying
there
now
into
one
building,
shangri-la
will
rehab
the
vacant
building
and
that
will
probably
take
six
to
eight
months
or
so
and
then,
once
all
those
units
are
rehabbed,
those
individuals
in
the
other
building
will
become
residents
of
the
those
units
and
then
we'll
rehab,
the
other
building
the
vacant
building,
and
that
will
take
another
six
to
eight
months
and
then
the
veteran
tenants
will
all
move
into
those
buildings.
G
So
the
first
benchmark
should
be
acquire
the
property
in
february
or
so
by
the
fall
late
fall.
We
should
be
opening
the
first
building
for
those
individuals
to
move
in
and
then
by
probably
early
summer
or
so
the
second
building
will
be
complete
and
then
the
veteran
tenants
will
move
in
into
that
clone.
B
So
I
hope
that
that
information
has
been
helpful
to
really
share
out
to
our
listeners
and
our
community
today,
and
so
I
think
at
this
point
we
are
ready
to
open
the
floor
for
questions.
We
have
some
email
questions
that
we
have
that
I
know
ashley
is
going
to
help
us
with
and
I
know
we
have
a
caller
cues.
So
I
think
ashley.
If
I'll
turn
over
you
and
you
can
lay
our
ground
rules
here
and
then
we
can
start
with
the
live
questions.
D
Thank
you
nikki,
so
for
everyone's
on
the
line,
we're
going
to
ask
that
people
still
follow
those
same
council
rules
of
decorum,
just
a
reminder
if
you're
listening
in
and
you
want
to
be
heard.
So
please
call
855-925-2801.
D
When
prompted
for
this
meeting,
the
code
is
492
once
again
the
code
is
4928
and
then
you
would
hit
the
star
3
and
you'll
enter
the
speaker
queue
I'm
going
to
go
ahead
and
start
first
with
our
callers
who
have
been
on
the
line
and
then
we'll
work.
Our
way
through
the
comments
that
we've
received,
stand
by
nikki.
I
I
worked
in
commercial
photography,
motion
picture
production
for
17
years
and
I
researched
a
documentary
on
the
war
on
drugs
and
worked
with
a
harm
reduction
specialist
many
years
ago.
I
I'm
not
saying
I'm
an
expert
on
these
things,
but
I'm
aware
I
I
actually
just
became
aware
that
it's
over
half
of
our
homeless
population
are
veterans,
I'm
an
honorably
discharged
veteran.
So
I'm
glad
you
saved
this.
I
This
idea
of
the
opportunity
of
securing
the
east
asheville
residents
in
because
it
was
on
the
rocks
it
looked
like
it
was
not
going
to
work
and-
and
I
want
to
say
you
know
just
heard
everybody's
perspective-
that
maybe
some
colors-
I
want
to
say
that
the
residents
the
neighbors
in
the
vicinity
of
that
residence
and
they're
not
just
experiencing
some
kind
of
panic,
unreasonable,
panic
or
nimbyism.
I
I
had
to
help
them
use
the
apd
simplicity
database
to
understand
that
apd
calls
for
service
rose
one
over
100
percent
in
that
area,
one
mile
radius
of
that
residence
inn
over
the
past
10
years
and
that's
his
data
and
a
lot
of
it
is
concerning
there's
overdoses
and
death
investigations.
The
death
and
investigations
have
to
be
rectified
through
the
bunker
medical
examiners
and
we
aren't
there.
Yet
we
are.
We
are
understanding
crime,
public
safety
and
public
health
in
a
really
in-depth
way.
I
Yet
mayor
mannheimer
in
talking
about
this
just
this
week
in
the
citizen
time,
she
says
we
need
to
study
and
I'm
calling
it
the
justice,
equity
diversity,
inclusion
and
wellness
study
that
it
isn't
just
going
to
be
step
up
for
shangri-la's
perspective
on
what
the
best
practices
are
for
it
is.
I
have
a
lot
of
business
background
and
and-
and
we
talked
about
strategy-
is
out
of
control
or
control,
and
it's
not
controlling
people.
I
I
I
was
born
in
san
francisco
and
when
the
gentleman
with
step
up
references
los
angeles,
it's
well
known
that
los
angeles
has
an
expansive
homelessness
problem
and
the
whole
nation
is
going
to
be
coming
together,
and
so
our
study
of
our
challenges
is
going
to
be
a
national
model.
It's
not
just
going
to
be
locals.
Chiming
in
there'll
be
a
local
voice,
but
it
needs
to
be
a
national
benchmark
in
in
intervening
or
intercepting
now
before,
asheville
degrades
and
not
everybody
is
going
to
be
able
to
move
here
there.
I
Everybody
can
move
here,
and
that
goes
for
rich
people
too.
We
need
to
change
our
tourism
development
authority
model
to
a
community
economic
development
model.
I
We
are
not
a
tourism
theme
park
and
we
are
not
tours
of
the
theme
park
characters.
This
ramada
inn
is
kind
of
a
milestone
and
really
getting
real
just
like
with
a
reparations
study.
It's
kind
of
a
these
are
kind
of
milestones
and
getting
real
about
where
asheville
is
at.
I
We've
got
to
talk
about
the
fentanyl
illegally
manufactured
fentanyl
disaster.
That's
unfolding
here
in
asheville
and
bucking
county.
I
We
are
just
going
to
have
a
harm
reduction
and
permanent
housing
backstop
for
people
making
money
from
selling
fentanyl
in
our
community.
We're
going
to
have
to
do
direct
action
with
law
enforcement
and
our
law
enforcement
are
doing
their
duty,
but
anyways
so
asheville's,
not
just
going
to
be
the
localism
where
a
lot
of
sleeping
dogs
lie.
We're
gonna,
we're
gonna
open
this
up
and
glad
we
saved
this,
though,
because
we
needed
to
secure
that
site
and
now
we're
talking
about
a
plan
b
and
deborah.
I
A
I
will
bring
in
the
next
caller.
Please
stand
by
one
moment.
A
J
A
J
Thank
you.
I
appreciate
the
opportunity
to
comment,
but
I
I
do
want
to
emphasize
the
fact
that
there
was
no
advance
notice
for
this
meeting,
so
we're
excluding
a
lot
of
people
who
would
have
something
to
say
here-
and
I
understand
this
is
a
short
timeline,
but
it
should
have
been
planned
more
in
advance
number
one.
I
absolutely
support
this
project.
I
I
think
it
sounds
fantastic.
I
love
the
support
services
that
are
planned
for
residents
and
I
am
an
oakley
resident.
J
J
Whatever
that
manages
this
project,
I
would.
I
would
request
that
that
follow
through
with
this
project
having
a
representative
from
oakley,
I
think
the
deal
was
with
oakley
neighborhood
association.
So
I
would
strongly
support
that
being
included
in
this
project.
I'm
really
impressed
by
the
project
partners.
I've
never
heard
of
them
before,
but
I
I
think,
they're
fantastic,
but
I'd
really
like
to
know
what
local
organizations
have
been
engaged
on
this
and
how
local
organizations
will
be
engaged
going
forward.
J
Yeah
and
just
in
terms
like
the
previous
caller
commented
on
a
100
increase
crime
or
police
calls
over
the
past
10
years.
I
think
the
population
has
expanded,
probably
by
much
more
than
that
200,
maybe
over
the
last
10
years.
So
I'm
not
sure
how
relevant
that
number
is.
B
F
Yeah
I'll
speak
a
little
bit
to
that,
so
with
any
permanent
housing
project
that
is
put
into
place.
F
These
projects
take
referrals
to
the
what
I
mentioned
earlier
through
process
called
coordinated
entry,
which
is
referrals
that
are
coming
from
street
outreach
providers
from
other
homeless
services
providers
in
the
community.
So
there
is
a
wide
collaboration
of
existing
agencies
that
will
be
seeking
to
place
their
clientele
that
they're
working
with
specifically
through
that
coordinated
entry
process.
F
These
100
plus
units
that
would
be
created
will
give
another
outlet
for
housing
placements
and
and
part
of
the
objective
is
to
reduce
the
length
of
time
that
people
spend
homeless.
So
there's
already
that
coordinated
entry
system
in
place
with
multiple
agencies
participating
in
that
and
referring
folks
to
housing
opportunities
in
the
community.
F
So
that's
already
in
place
and
part
of
my
role
over
the
next
few
months
is
unfolds
and-
and
my
colleague
emily
ball
will
be
to
get
step-up
staff
integrated
in
with
those
agencies
to
make
those
introductions
and
and
begin
those
collaborations
even
before
they
start
moving
tenants
in.
B
And
then
any
feedback
or
comment
on
so
and
todd
just
so.
You
know
we
had
talked
about
working
with
the
the
neighborhood,
the
local
neighborhood
association,
the
oakley
neighborhood
association,
and
forming
somewhat
of
a
management
committee
or
a
neighborhood
committee.
That
would
provide
a
needed
communication
link
to
what
was
the
emergency
shelter
project.
So
I
think
the
sentiment
that
I
really
hear
is
is
moving
forward.
How
can
the
neighbors
stay
involved
and
has
there
ever
been
any
kind
of
formal
participation
that
that
could
be
considered.
G
Well
years
ago,
we
used
to
have
like
a
neighborhood
advisory
committee
in
some
of
our
earlier
projects,
but
there
was
really
nothing
to
report
and
in
fact
so
so
they
kind
of
fizzled
out
on
their
own.
I'm
not
sure
we
need
a
structure,
but
we
can
hold
regular
attendance
at
their
meetings
to
you
know
to
have
improved
communication
and
listen
to
any
concerns.
C
K
Hi
there
yeah,
so
I
just
learned
that
there's
currently
being
a
sweep
of
a
large
homeless
population
close
to
the
downtown
area,
and
I
guess
I'm
just
feeling
I'm
curious
why
y'all
are
deciding
to
change
the
ramada
end
from
being
an
emergency
shelter,
because
we
need
more
emergency
shelters
and
I,
like
don't
know
where
these
people
are
supposed
to
go.
I'm
curious
about
that
decision
because
it
feels
insensitive
to
me.
K
I
know
that
y'all
are
like
working
through
a
lot
of
varied
issues
and
there's
a
lot
of
pieces
to
this,
but
for
the
people
that
need
the
shelter
right
now.
I
don't
know
where
they're
supposed
to
go.
B
B
B
I
mean
we
were
looking
at
cost
to
acquire
the
property
of
9
million
plus
and
with
ongoing
carrying
costs
in
terms
of
actually
performing
the
operation
of
having
the
on-site
staff
and
having
the
necessary
services
to
administer
the
emergency
shelter.
We
were
looking
at
upwards
of
of
2.5
million
a
year
to
really
do
that,
and
we
need
time
to
plan
that
out,
and
I
think
that
was
that
was
the
the
biggest
challenge
we
were.
B
Having
is
trying
to
make
all
that
fit,
because
I
am
in
in
complete
agreement
that
we
we
we
desperately
need
an
emergency
shelter,
but
I
think
we
we've
gotta.
We
gotta
really
focus
in
on
doing
that
proper
planning
so
that
over
the
long
haul
we
have
more
sustainable
success
and
that's
you
know
I
certainly
have
a
lot
of
heartburn
because
I'm
I
I
know
that
that
need
is
great,
but
we
we
had
to
really
respect
the
fact
that
we
needed
to
do
that.
Planning.
C
And
I
guess
I
will
chime
in
a
little
bit
in
terms
of
a
I
think
the
terminology
was:
was
the
term
was
used
sweep
of
homeless
encampments?
C
Our
goal
is
to
shelter
people
in
this
community
and
right
now,
as
you
appropriately
stated,
we
just
do
not
have
enough
beds
in
places
to
place
people
who
need
that
shelter.
Also
there
is
the
complexity
of
existing
camps
are
in
the
locations
where
property
owners
have
said
that
they
want
the
shelters
removed.
C
We
are
doing
our
best
to
coordinate
with
other
nonprofits
to
try
to
find
places
where
they
can
get
out
of,
first
and
foremost
the
cold,
because
it
is
below
freezing
weather
in
asheville
these
days
and
make
sure
that
people
have
have
shelter.
Will
we
be
able
to
give
everyone
indoor
shelter,
probably
not,
but
we're
going
to
do
our
best
to
to
coordinate
and
when
we,
as
you
say,
do
these
sweeps.
We
always
try
to
find
a
location
for
folks
to
be
housed.
C
That's
why
we
don't
come
in
the
day
of
and
take
that
action.
We
take
our
time
over
time
to
see
if
we
can
find
locations
to
place
people.
I
don't
know
emily
or
brian.
If
you
all
want
to
to
comment.
E
I'm
happy
to
jump
in,
and
I
would
just
echo
really
what
both
of
you
have
already
said.
I
I
want
to
say
really
clearly
that
the
city
is
committed
to
pursuing
an
additional
emergency
shelter
in
our
community,
and
I
also
want
to
call
out
sunrise
for
the
great
job
that
they've
done
in
the
current
operation.
That's
been
really
essential
for
our
community
these
last
several
months
number
of
months
now,
and
we
know
that
this
is
critical
for
people
to
stay
alive
in
our
community
and
for
people
to
get
connected
to
the
services
they
need.
E
E
This
timeline,
this
project
configuration
is
not
it's
not
best
fit,
is
not
what
is
widely
supported
across
our
community,
but
we
are
undeterred
and
we
will
continue
on
that
path
and
we
hope
to
bring
a
project
back
in
the
near
future
to
our
community
and
we
hope
to
have
good
consensus
from
our
community
along
the
way
before
we
get
that
operational.
G
And
nikki,
if
I
can
just
add
something
as
as
as
sticky
pointed
out
doing,
a
shelter
is
often
as
expensive
as
doing
supportive
housing,
and
I
just
want
you
to
know
that,
if
we're
successful
together
in
this
project
that
shangri-la
and
step-up
are
committed
to
doing
additional
motel
conversions
in
asheville
to
create
more
permanent
support
of
housing
units.
So
we're
committed
over
the
long
term
to
being
a
solution
to
all
of
your
chronic
homelessness.
B
A
Yes,
I'll
bring
in
the
next
caller.
Please
stand
by.
A
This
next
caller
last
four
digits
of
the
phone
number
are
four
one:
nine
one
please
go
ahead
and
speak
when
you're
ready.
L
L
This
is
yeah.
I
live
in,
montford
got
three
kids
in
school
here
and
we've
seen
the
homeless
encampment
next
to
the
highway
there
and
our
my
we
drive
by
it
a
lot.
L
You
know
my
children
ask
me
about
what's
going
on
there
and,
and
I
tell
them,
and
then
I
had
to
tell
them
recently
that
the
people
that
are
already
forced
to
sleep
outside
there
and
and
fend
for
themselves
are
now
being
kicked
out
of
there
and
they
asked
me
where
they're
gonna
go
and
you
know
y'all
had
this
emergency
shelter
plan.
L
Now,
that's
apparently
off
the
table
because
you
can't
build
consensus.
You
know
I.
I
think
that
this
is
something
that
we're
required
to
do
as
a
community
for
the
least
among
us
and
for
the
you
know,
for
those
who
are
suffering,
and
especially
this
time
of
year,
when
it's
so
cold
and
when
we're
also
supposed
to
be
thinking
about
those
less
fortunate
and
the
people
that
are
are
suffering
in
our
world
and
giving
to
them,
and
instead
it
looks
like
we're
taking
away,
and
you
know
I.
L
I
listened
to
the
gentleman
talk
about
the
step
up
project.
It
sounds,
it
sounds
good,
I
don't
know,
I
don't
know
much
about
it
in
other
places
and
the
success
and
I'll
look
into
that,
but
I
just
wanted
to
know.
B
So
I
think
in
hearing
your
question,
I
certainly
I
mean
we
certainly
hear
it.
I
think
we,
I
think
we
all
know,
and
we've
all
seen
the
camp
and
acknowledging
where
we
move
forward.
As
a
city
I
mean.
Certainly,
I
was
disappointed
as
well
that
that
the
emergency
shelter
wasn't
going
to
come
together.
I've
spent
several
months
staff.
You
know
committed
to
that
and
really
trying
to
push
that
forward.
B
Other
community
meetings
like
this
that
we've
held
other
you
know
seeing
the
successes
that
we've
had,
but
we
had
to
acknowledge
that
we
couldn't
the
city
couldn't
do
it
by
itself
with
with
just
just
the
city,
and
I
think
we
had
to
recognize
that
and
so
committing
to
a
planning
process
with
our
funding
partners
and
with
the
community
is
our
next
best
step,
and
I
know
that
that's
it's
hard
and
I
you
know
personally,
you
know,
I
know
that,
but
again
we're
trying
here
to
identify
yes,
a
permanent,
supportive
housing
for
the
save
right
to
really
see
that
we
can
at
least
build
on
what
we
have
got
there
at
ramada,
absolutely
and
yes
commit
to
emergency
shelter
in
our
community.
B
I
mean,
I
think
the
one
thing
that
I
have
been
so
grateful
for
through
this
entire
process
is
that
we
have
brought
awareness
to
this
issue
and
we
have
I've
been
so
impressed
by
the
community
members
like
yourself
that
have
recognized
this
need
in
a
deep
way
and
I
think
we're
going
to
build
on
that
and
really
help
an
emergency
shelter
launch
with
in
full
partnership
with
our
funding
partners
and
with
a
sustainable
plan
for
the
future
and
so
right.
Now.
B
I
think
that
the
best
we're
going
to
be
able
to
do
is
having
a
code
purple
option
that
will
be
on
the
council's
agenda
for
next
tuesday.
So
we've
got
that
in
the
works
and
we're
working
as
hard
as
we
can
to
get
this
permanent,
supportive
housing
at
liftoff
and
again,
you
know,
come
come
the
first
of
the
year
we're
ready
to
start
working
with
partners
sincerely
on
the
emergency
shelter
for
our
community.
D
Thank
you
nikki.
Our
next
caller
is
with
the
phone
number
ending0714.
M
Hey
there,
this
is
mel
noise.
I
also
wanted
to
reiterate
the
fact
that
there
is
an
encampment
sweep
at
the
haywood
campsite
right
now.
Apd
is
kicking
them
off
of
where
they've
been
living.
M
This
is
really
hard
to
hear
considering
the
meeting.
That's
that
the
emergency
shelter
will
no
longer
be
an
option.
Come
march,
these
sweeps
split,
they're
traumatic.
M
It
makes
it
really
hard
for
community
members
to
find
to
find
our
people,
and
I
don't
believe
the
question
of
where
folks
go
now
was
answered.
There's
literally,
where
else
can
they
go?
There's
not
sufficient
code.
Purple
shelters,
you
know,
y'all
still
haven't
provided
a
low
barrier
or
high
access
shelter
so,
where,
where
do
they
go
now?
Where
will
they
be
safe?
M
Why
don't
we
have
city
sanction
camping
yet
so
that
so
that
they
have
somewhere
that
they
can
stay
safely
while
we
figure
out
this
low
barrier,
shelter
situation,
so
we
need.
We
need
a
shelter
like
that.
Like
now
and
harm
reduction
and
mental
health
experts
need
to
be
at
a
formal
planning
process
and
as
far
as
the
funding
goes
like,
don't
we
have
26
million
dollars
in
arp
money
for
whatever
I'm
not
sure
how
much
the
city
has
spent
yet,
but
surely
not
all
of
it.
M
How
much
is
left
in
the
rainy
day
fund?
How
come
you
haven't
defunded
apd?
Yet
you
know
you
could
allocate
some
apd
money
to
help
fund
a
low
barrier
shelter
every
year
and
if
our
folks
basic
needs
were
met,
then
apd
wouldn't
need
their
jobs
anyway,
and
is
there
a
timeline
for
plan
b
like
how
long
is
that
gonna
take
you're
gonna
talk
about
it
in
2022?
M
Hopefully
you
said
january.
So
hopefully
you
stay
true
to
your
word,
but
I
was
just
told
that
20
houses
folks
have
died
in
the
past
two
months,
so
just
wondering
how
many
more
people
have
to
die,
because
you
don't
feel
this
urgency.
M
Your
commitment
to
this
plan
doesn't
really
mean
anything
until
there's
receipts
and
your
commitment
doesn't
really
mean
anything
when
you're
listening
to
the
not
in
my
backyard
people
instead
of
organizations
and
community
members
who
are
telling
you
that
these
people
need
shelters
now
to
survive,
to
begin
their
journey
to
stability.
M
That's
all
I
have
to
say
yeah
that
we
need
the
emergency
shelter
now
and
that
apd
really
needs
to
stop
the
encampment
sweeps
because
it's
violent.
So
thank
you.
N
Hi,
yes,
my
name
is
lauren
brown,
aka
lala.
I
work
with
midnight
ministry
and
I
formerly
was
the
assistant
program
director
at
in
the
hayward
street
respite.
I
do
a
lot
of
street
ministry
with
a
group
of
individuals
that
we
donate
our
time.
100
and
the
people
that
we
serve
are
beautiful,
misplaced
people
that
have
great
talent
and
they
are
just
lost,
and
they
don't
know
how
to
get
back
on.
N
N
I
have
noticed
quite
a
few
people
that
I've
got
housed,
but
they're
still
in
the
streets,
and
it
is
because
there
is
not
any
type
of
supportive
services
to
help
keep
them
housed
and
like
the
organization
like
they
don't
know
how
to
sleep
in
their
bed,
they
don't
know
how
to
clean.
They
don't
know
exactly
what
to
do
so.
I
guess
my
first
question
would
be
one.
N
What
like
others,
what
are
we
going
to
do
for
the
now,
because
there
are
hundreds
of
people
coming
to
asheville.
It
seems
like
every
day,
there's
brand
new
people
out
here
in
the
streets
that,
and
it
is
violent
they're
getting
things
stolen
from
them.
They're,
not
safe,
they're,
getting
they're
getting
hurt,
they're
getting
killed
and
they're
overdosing
left
and
right.
A
lot
of
it
is
due
to
mental
illness,
but
there's
a
lot
of
just
different
factors.
What
exactly
are
we
going
to
do
with
the
two
point,
however?
N
Many
million
millions
of
dollars
that's
been
granted
to
the
city.
There
is
a
lot
of
abandoned
buildings
throughout
this
city
that
could
suffice
as
a
temporary
solution.
N
N
That's
just
been
sitting
here
vacant
for
years
now,
maybe
you
know,
maybe
this
organization
can
help
us
come
up
with
a
solution
on
how
we
can
do
a
temporary
thing
to
get
these
people
somewhere
right
now,
because
it
is
going
to
get
cold.
N
We
it's
been
very
warm
for
the
past
couple
of
weeks,
but
that's
only
just
a
sign
that
the
weather
is
actually
going
to
get
worse
and
it's
going
to
probably
be
really
bad
here
really
soon
and
it
just
there
needs
to
be
a
solution
and,
like
one
of
the
previous
callers
said
like
we
can't
keep
just
displacing
them
and
moving
them
around
and
they're.
Not
they
have
nowhere
to
go
like
for
the
love
of
god.
Can
somebody
at
least
just
grant
them
a
space
to
have
an
enchantment?
N
Listen
for
some
type
of
rules,
some
accountability
in
the
temporary
you
know.
Maybe
the
organization
can
help.
O
N
B
And
I
certainly
you
know,
I
think
I
think
what
we've
heard
from
the
past
several
calls
is
is:
is
the
recognition
of
exactly
what
we
what
we
understand
in
the
terms
of
the
landscape,
where
we're
at
now
and
so
again,
I
think
what
we
we
are
seeking
to
provide,
provide
goals
that
we
can
aspire
to.
One
is
the
permanent
supportive
housing
that
provides
stable,
permanent
housing
for
our
most
vulnerable
community
members
and
then
also
seeking
to
engage
partners
to
ensure
that
we
have
a
long-term
sustainable
plan
for
for
an
emergency
shelter
in
our
community.
B
It
takes
time
it
takes
work.
We
are
dedicated
public
servants.
Absolutely
I
want
to
commend
both
brian
and
emily.
Our
team
assembled
here
today.
We
we
partner
in
this
work
and
we
understand
how
important
it
is
to
our
community
and
also
knowing
that
it
takes
everyone.
It
takes
the
involvement
of
the
entire
community.
So
I
just
I
appreciate
these
calls.
I
appreciate
the
awareness
of
the
issue
and
the
advocacy
here
and
knowing
that
we've
got
a
lot
of
work
in
front
of
us,
but
that
we're
committed
and.
C
Nikki
I'll
just
add
that
I
think
we
heard
from
mr
lipka
talking
about
step
up
and
the
types
of
of
challenges
that
presents
itself
with
trying
to
respond
to
these
problems
and
oftentimes.
We
think
that
there
is
a
simple
answer:
there's
a
civil
bullet,
but
it
is
extremely
complex
and
that's
not
an
excuse.
It
is
just
reality
and
do
we
want
anyone
to
be
in
a
tent?
No,
we
don't
not
in
this
community.
C
Do
we
have
enough
beds?
No,
we
don't
not
yet,
but
we
are
aspiring
to
be
able
to
accommodate
as
many
people
as
we
can.
But
this
isn't
about
trying
to
find
places
for
people
to
sleep
in
tents.
It
is
really
about
trying
to
find
permanent
housing
and
that
that's
our
goal,
we're
not
ignoring
that.
There
has
to
be
some
short-term
things
and
that's
why
we
are
working
with
as
many
partners
as
we
can
to
address
this
issue.
But
it
is
a
community-wide
issue
and
definitely
the
city.
C
We
will
do
all
that
we
can
to
address
the
issue
and
we
have
to
address
it
on
multiple
fronts,
including
enforcement.
D
Thank
you,
debra
our
next
caller
phone
number
ending
zero.
Your
line
is
now
open.
D
Angelica
we'll
go
to
the
next
caller
and
I'll
text,
the
caller
that
we
missed
wait.
Can
you
hear
us
now
two
one,
three
zero.
O
O
Okay,
perfect
hold
on
just
a
second
okay,
so
I
have
a
number
of
questions
and
my
first
question
is
address
to
todd
and
I'm
just
going
to
go
through
all
my
questions.
So
I
have
a
question
I'm
trying
to
understand,
because
the
model
that
you
have
you
that
you
are
offering
is
totally
dependent
on
the
people
on
the
ground
in
the
shelter
that
are
going
in
the
psh
that
are
going
to
provide
support
for
the
residents.
O
So
my
first
question
is
when
they,
when
you
are
working
outside
of
california
in
these
other
communities,
where
do
you
find
these
people
and
how
you
met?
How
do
you
manage
them?
My
second
question
is:
what
happens
after
three
years,
so
this
is
a
funded
project
for
three
years.
So
I'd
like
to
hear
what
happens
after
three
years.
O
I'd
also
like
to
understand
a
little
bit
more
about
the
partnership
between
shangri-la
and
step
up
on.
Second,
because
my
understanding
is
that
shangri-la
is
a
for-profit
developer
and
step
up
also
does
development,
but
in
this
case
they
are
not
doing
development.
They
are
just
providing
the
services.
So
I'd
like
to
understand
that
relationship.
O
G
I
think
I
can
take
all
those
those
are
excellent
questions
by
the
way.
Thank
you
for
asking
those,
because
that's
a
really
good
information,
so
our
our
model
with
asheville.
First
of
all,
we
have
a
pretty
strong
presence
in
the
southeastern
united
states.
I
probably
have
close
to
75
staff
across
florida,
tennessee
and
georgia,
and
we've
housed
hundreds
and
hundreds
of
individuals
in
in
those
communities.
G
We
want
people
who
are
already
living
in
that
area
and
we've
been
quite
successful
at
that
in
in
each
of
our
projects,
so
that
we
bring
the
step
up
brand
higher
locally,
and
then
we
mention
this
term
housing
first.
So
this
is
a
process
of
what
we're
doing
is
taking
people
directly
from
the
street
and
putting
them
into
housing,
and,
although
it
sounds
counterintuitive,
it
really
really
works
and
the
world
expert
on
housing.
G
So
that's
our
plan
for
how
we're
going
to
staff
this
and
we've
been
successful
in
other
cities
across
the
country
in
in
this
model.
The
second
question
is
about
what
happens
after
the
three
years.
That's
such
an
excellent
question
and
nikki
and
and
ms
campbell
may
have
input,
but
our
plan
is
to
have
a
continuing
dialogue
from
day
one
once
we're
moving
forward
with
the
commitment
to
talk
about
raising
the
money
for
years
after
year.
Three,
because
there
are
going
to
need
to
be
supportive
services
dollars,
but
step
up
jengar.
G
So
answer
both
of
those
at
once
so
step
up
is
and
shankara
are
going
to
be
co-developers,
so
step
up
is
part
of
the
development
entity
and
so
we'll
own
the
property
together
as
co-developers
as
we're
doing
with
all
of
our
projects,
where
we're
co-owners
and
that
ownership,
shangri-la
and
step-up
are
committed,
and
actually
we're
willing
to
put
a
very
long-term
50-year
covenant
to
keep
this
project
for
low-income
individuals
and
for
homeless
individuals.
G
Just
conditional
that
we
have
the
vouchers,
because
they're
all
very
low
income,
so
they're
going
to
need
a
rental
subsidy
like
a
voucher.
G
B
A
Yes,
thank
you
and
I
will
now
bring
in
the
next
caller
with
the
phone
number
ending
in
zero.
Seven,
six,
zero.
P
Hi
there
this
is
amy
oppam
and
I
have
a
thousand
things
to
say,
but
I
will
try
to
keep
it
brief.
The
first
thing
I
want
to
say
is
that
I
think
my
my
disappointment
in
the
canceling
of
the
ramada
is
similar
to
my
disappointment
in
bringing
in
external
partners
to
manage
the
permanent
supported
housing,
I'm
all
about
permanent,
supported
housing.
I'm
very
excited
that
that
is
happening
there.
P
I'm
hopeful
there
may
be
even
a
way
to
find
to
keep
those
folks
there,
while
they
renovate
part
of
the
building
and
so
that
they
don't
lose
their
housing
in
april,
because
most
of
them
probably
won't
find
a
place
by
then.
But
it's
it's.
P
This
idea
or
trend
of
of
the
city
in
particular
bringing
in
outsiders
to
handle
our
problems
and
one
of
the
things
that
I've
heard
said
about
the
ramada
is
that
there
wasn't
a
plan,
but
there
was-
and
actually
you
know,
the
city
was
very
involved
in
that
planning,
as
some
of
the
staff
here
have
said,
and
then
anchor
where
I'm
the
board
chair
was
incredibly
involved
in
that
planning.
P
I
can
send
you
all
the
minutes
if
you'd
like,
but
we
talked
about
everything
from
safety
and
security
to
needle
bins,
to
services,
to
employment
services,
to
even
down
to
the
detail
of
renovations,
and
so
I
am.
I
know
that
planning
processes
being
a
public
health
planner
take
a
long
time
and
I'm
very
concerned
about
the
language.
P
I
also
understand
that
this
message
needs
to
go
to
the
county
and
unfortunately,
this
all
happened
too
late
for
us
to
get
a
contingent
of
people
to
the
county
meeting
yesterday,
but
we
have
gathered
a
petition
that
is
closing
on
450
500
signatures.
That
says,
we
want
an
emergency
shelter.
Now
we
want
to
be
at
the
planning
table
and
not
that
we
don't
ever
seek
outside
consultants.
We
actually
did
talk
to
a
couple
of
low
barrier
shelters
across
the
country,
I'm
very
familiar
with
sam
desimbras.
P
P
I
don't
see
why
the
permanent,
supported
housing
in
that
project
can't
be
run
by
a
local
organization,
like
sunrise
like
homeward
bound,
and
I
also
the
last
thing
I
want
to
say
well,
two
things
one
is:
please
do
not
let
the
current
providers
of
homeless
services
steer
this
conversation,
because
the
reason
we
have
so
many
unsheltered
is
because
they
have
higher
barriers.
So
the
whole
point
of
this
is.
A
C
D
Thank
you.
Our
next
caller
is
scott
rogers,
ending
5300.
Q
Yes,
thank
you.
It's
just
so
pleased
to
have
the
city
offering
again
another
public
forum
and
thank
you
for
your
ongoing
creativity
as
well
as
your
planning
process.
Q
So
we
appreciate
both
the
planning
process
and
want
folks
on
the
line
and
participating
to
know
that
we
welcome
you
participating
in
the
code,
purple
shelter
that
we
are
calling
costello
house
and
many
of
you
know
it
is
steadfast
house.
So
anyone
who
wants
to
be
actively
involved
in
supporting
and
giving
this
emergency
shelter
option
were
here
and
available.
Q
I
did
have
a
question
for
that
may
be
for
both
the
city
and
for
mr
lipka,
which
is,
I
was
honing
in
on
the
500
000
a
year
grant.
Is
this
an
ongoing
grant
year
after
year,
commitment
from
the
city
and,
if
so,
with
mr
lipka
police,
obviously
through
their
extensive
mental
health
work
and
other
work,
give
us
a
little
breakdown
on
the
scope
of
services,
the
different
types
of
services
that
that
500
000
will
be
providing
in
terms
of
permanent
supporting
services.
Thank
you
all
very
much.
G
Nikki,
do
you
want
me
to
start
on
that?
Thank
you
so
much
for
your
question.
The
500
000
is
a
commitment
for
three
years,
so
the
city
has
committed
for
those
three
years,
but
the
dialogue
has
been
that
there
will
be
continuing
support
of
services
costs
from
year.
Four
on
for
the
life
of
the
project.
G
We
we
do
know
that
the
that
cost
will
go
down
because
as
people
stabilize,
we
will
probably
need
less
intensive
services,
but
we
also
said
as
a
the
shangri-stepa
partnership
that
we
need
at
least
a
three-year
commitment
and
that
once
we
move
forward
the
project
part
of
the
ongoing
conversation
will
be.
How
do
we
raise
the
money
in
future
years
for
the
supportive
services
from
for
year
for
on,
and
that
can
be
from
a
variety
of
sources
which
is
it
could
be
city
money?
G
It
could
be
county
money,
state,
federal
money
and
philanthropic
money.
So
we
would
we'll
work
together
with
the
city
to
put
a
plan
into
place
to
ensure
that
we
have
resources
going
from
from
year,
four
on
and
in
terms
of
the
supportive
services.
So
the
the
staff
on
site
will
be
service,
coordinators
and
they'll
work
with
what
we
call
adls
activities
of
daily
living
with
the
tenants
on
a
daily
basis.
G
They'll
connect
them.
We
with
the
local
community
organization
organizations
so
for
mental
health
services
for
physical
health
services,
they'll
be
driving
them
to
appointments,
they'll,
be
coordinating
the
services
with
the
outside
providers,
because
you
know
maybe
some
some
of
the
organizations
that
are
providing
services
will
come
to
see
the
tenants
and
provide
the
services
in
the
units.
G
But
many
we
know
won't
so
that
they'll
be
we'll
be
transporting
and
helping
we're
also
involved
in
benefit
establishment
to
make
sure
that
each
tenant
has
the
benefits
they're
entitled
to
whether
that's
medicaid,
ssi,
ssdi
or
other
forms
of
of
income
to
make
sure
they
have
the
income.
That's
important
for
that
they
be
able
to
pay
some
of
their
income
towards
the
rent
for
for
the
project,
but
also
important
for
sustenance
and
daily
living.
G
They'll
also
coordinate
every
single
service
with
any
outside
provider
for
health
services,
of
course,
for
the
veteran
tenants
we'll
integrate
highly
with
the
va
and
ensure
that
they
get
to
the
the
va
for
services
that
are
needed
and
to
coordinate
services
both
at
the
site
and
and
with
the
va.
So
it's
really
focused
on
adls
through
the
initial
period
and
then
providing
really
ongoing,
just
support
in
the
community
for
any
trials
and
tribulations
or
challenges.
G
A
tenant
has
there'll,
be
substance,
abuse,
counseling
and
connection
with
with
local
organizations
for
any
resources
on
that,
so
primarily
health,
mental
health
substance
abuse
and
for
the
veterans
strong
connection
to
the
va.
L
Okay,
all
right
thanks.
Can
you
hear
me?
Okay,
yes,
okay,
the
must
be
the
way.
My
name
is
fred,
fred
zarro
I
live
in
swan
and
I've
been
in
the
asheville
area
for
15
years.
Obviously,
this
country
is
very
divided
on
a
lot
of
social
issues,
so
we're
not
all
going
to
agree
on
everything.
Just
get
this
out
of
the
way
right
up
front,
I'm
about
as
honest
as
the
person
as
you're
ever
going
to
meet.
I
I
mean
no
disrespect
to
anyone
and
I'm,
but
I'm
not
here
to
blow
smoke
either.
L
I'm
not
you
know
I
I
just
I
want
to
share
what
I
know
in
my
experience
and
hopefully
some
out
there
will
understand
what
I'm
talking
about.
We
all
have
our
views
and
we
all
have
our
different
experiences
in
life.
I
I'm
a
very
compassionate
person.
I
very
sensitive,
very
caring.
I've
had
plenty
of
pain
in
my
life.
I
know
what
that's
like.
I
care
about
people.
However,
having
said
that,
I
I've
lived
in
a
vehicle
for
15
years
in
of
my
life,
I'm
59
years
old.
L
Now,
luckily,
in
a
nice
house
now
I
served
in
the
navy
after
high
school,
I
went
to
college
got
a
degree
blah
blah
blah.
L
I
ended
up
buying
an
old
van
went
out
west
sold
at
flea
markets
traveling
around
kind
of
enjoyed
it
living
in
my
van
traveling,
my
dog
kind
of
became
a
lifestyle,
not
so
sure
I
wanted
to
be
part
of
this
society
or
not
because
it's
kind
of
crazy
or,
and
also
for
environmental
reasons,
for
several
reasons,
also
anxiety
and
dealing
with
my
own
personal
blah
blah
blah.
Try
not
trying
to
be
a
victim
here,
but
childhood
trauma,
blah
blah
blah.
L
I
have
gotten
to
know.
I've
had
a
lot
of
experience
in
dealing
with
homeless
people
in
several
states.
I've
eaten
at
a
lot
of
community
meals,
church
meals.
I
always
try
to
help
donate
things
or
help
with
work.
Help
clean
up
always
try
to
give
back,
because
I'm
guilt-ridden
I'm
an
ex-co
recovering
catholic,
but
in
any
case
I
don't
like
being
a
taker.
I
don't
like
the
idea
that
I
can't
help
myself
that
I'm
helpless
and
I
guess
what
I
just
want
to
share,
because
you
know
just
my
personal
perspective.
L
I
I'm
concerned
about
the
the
whole
trend
in
this
country
to
to
not
look
at
long-term
solutions,
we're
constantly
treating
symptoms.
It's
the
same
with
pharmaceuticals,
constantly
giving
people
drugs
and
painkillers
and
treating
symptoms
and
we're
not
addressing
underlying
problems.
I
just
want
to
throw
that
out
there,
I'm
all
for
cold
purple
when
it's
cold.
Definitely
don't
want
to
see
anybody
freeze
to
death,
but
I've
I've
interacted
with
so
many
people
multiple
times
at
different
meals,
and
I
don't
want
to
generalize
about
homeless
people.
There
are
people
with
phds.
L
There
are
people
that
may
be
dropped
out
of
high
school.
There
are
people
that
are
good
people,
they're
struggling.
They
have
mental
health
issues,
anxiety,
depression
or
schizophrenia,
all
different
things.
There
are
people
that
are
thieves,
they're
punks.
In
my
opinion,
I
know
that's
a
value
judgment,
but
I'm
making
a
judgment
that
they
steal
from
one
another
they'll
steal
from
anybody,
including
people
downtown.
I've
had
plenty
of
run-ins
with
police
living
in
a
van
for
years,
and
I've
had
my
issues
with
them.
D
Our
next
caller
ends
in
nine,
I'm
sorry,
nine,
two
one
four.
R
Hi
I'm
calling
because
I
represent
the
residents
of
five
neighborhoods
two
organizations
and
several
business
owners
in
the
east
asheville
area.
There's
a
huge
lack
of
transparency
from
the
planning
of
the
shelter
to
this
meeting
we're
at
right
now.
The
community
at
large
is
very
disappointed
in
how
you
have.
R
Sorry
made
the
decisions
that
you're
unilaterally
making
and
dismissed
us
who
are
paying
taxes
and
have
to
live
with
the
decisions
you're
making
you've
cast
aside
our
concerns,
experiences
and
documentation
of
increased
crime.
You've
decided
to
hold
this
meeting
with
us
with,
but
have
not
given
us
enough
information
to
ask
the
appropriate
questions
as
a
collective.
We
wanted
you
to
consider
a
suggestion
of
low
income
senior
housing.
We
were
told
by
the
mayor
that
this
was
something
that
was
being
considered,
but
since
then
it's
become
clear
that
that's
not
been
considered
at
all.
R
You
claim
there's
a
huge
homeless
problem,
but
based
on
your
own
point
of
in
time,
study,
which
was
done
over
one
day
in
january,
you
said
we
have
527
homeless
total,
which
is
a
four
percent
decrease
overall,
with
116
sheltered
much
in
part
due
to
your
own
protocols,
based
on
information
that
we
have
when
an
actual
population
of
approximately
eight
to
six
thousand
people.
Fifteen
percent
of
asheville
residents
are
65
and
older
are
living
in
poverty.
That's
one
in
seven
people
and
those
are
the
people
that
should
be
helped
based
on
that
same
population.
R
The
percentage
of
homeless
in
that
same
sample
is
zero.
0.006
percent.
The
numbers
don't
lie.
I
don't
understand
your
justification
for
yet
another
shelter
in
east
asheville
when
there's
already
a
methadone
clinic,
a
a
shelter
at
the
va
and
a
shelter
on
tunnel
road
and
a
mental
health
facility
being
built
just
within
a
few
miles
of
the
remodel
location.
R
R
What
will
you
be
doing
to
establish
goodwill
with
the
local
communities
and
the
businesses?
How
will
safety
safety
be
addressed?
What
sort
of
rules
will
be
in
place
and
how
will
they
be
enforced?
Are
there
consequences
for
individuals
who
break
the
rules
and
also,
on
a
second
note,
numerous
callers
have
been
disconnected
or
pushed
to
the
back
of
the
line.
So
I
don't
know
what's
going
on
with
that,
either.
G
Many
of
the
individuals
who
are
in
the
shelter
of
that
motel
right
now
would
transition
into
units,
maybe
not
all
of
them,
because
by
the
time
we
finish,
they
may
not
all
be
there,
but
we'll
fill
those
units
with
single
adults
who
are
chronically
homeless
same
with
the
veterans,
they'll
be
homeless
and
chronically
homeless
veterans.
All
the
units,
I'm
sorry,
almost
all
the
units
would
be
for
single
individuals
we're
looking
at
the
possibility
to
make
some
of
the
units
a
little
bit
larger,
but
the
vast
majority,
and
perhaps
all
of
the
individual.
G
In
terms
of
the
rules,
well,
these
you
have
to
remember
these
are
going
to
be
individuals,
tenants
who
have
leases.
So
this
is,
you
know
this
is
not
a
structured
program
that
has
requirements
for
participation.
This
is
a
what
we
call
a
harm
reduction
model
and
a
low
barrier
housing
model,
because
they're
individual
tenants,
so
just
like
any
individual
in
the
community
who
has
a
lease
in
an
apartment
building
there
are
rules
of
the
apartment,
building
that
you
have
to
abide
by,
and
so
we
have
similar
rules.
G
But
you
know
it's:
no,
no
physical
violence,
nothing,
illegal,
etc,
and
if
people
violate
those
rules,
then
there
are
consequences
to
that
and
the
consequences
depend
on
how
severe
the
violation
is.
But
we
also
try
and
work
with
these
individuals
on
an
ongoing
basis,
because
they're
they've
been
on
the
street
for
a
long
time
because
they
failed
in
these
systems
because
the
systems
have
been
so
quick
to
give
up
on
them,
and
we
don't
want
to
do
that
and
send
them
back
out
on
the
street.
G
G
But
what
we
do
find
is
that,
once
people
move
into
housing,
they
don't
have
to
use
drugs
like
they
used
to
because
they're
not
in
such
a
state
of
misery
and
then
that's
part
of
the
mental
health
services
is
we
can
have
dialogues
with
tenants
about.
Well,
you
know,
if
you're
having
some
symptoms
of
depression
or
any
mental
health
issue,
we're
going
to
connect
you
with
mental
health
experts
and
maybe
a
psychiatrist
for
medication
to
address
those
symptoms
rather
than
using
illegal
drugs.
To
do
that.
G
So
it's
really
a
partnership
and
it's
an
enticing
of
individuals
with
services,
and
we
find
that
that's
a
it's
very
effective,
not
100,
but
with
a
97
retention
rate
of
individuals
in
housing.
It's
a
pretty
effective
means
of
motivating
somebody
to
partner
with
them
on
their
goals
for
what
they
want
to
accomplish
in
their
life.
Now
that
they're
housed.
E
I
want
to
just
jump
in
to
clarify
the
comment
about
folks
who
are
currently
in
shelter
being
people
who
would
be
housed
in
this
location.
Eventually,
I
want
to
clarify
this
partly
for
all
the
service
providers,
who
are
texting
me
right
now
to
say
that
that
is
not
necessarily
the
case.
So
there
will
certainly
be
a
gap
between
the
current
shelter
winding
down
by
the
end
of
march
and
then
the
housing
units
being
ready
for
occupancy
after
renovation
to
make
them
suitable
for
vouchers.
E
What
we
will
need
to
do
as
a
community
is
work
with
step
up
and
with
the
housing
authority
and
with
our
coordinated
entry
process
to
integrate
all
of
those
pieces,
so
we'll
need
to
identify
how
the
waitlist
will
function,
how
that
syncs
up
with
fair
housing,
how
that
sticks
up
with
coordinated
entry,
which
brian
described
earlier
as
the
process,
where
we
identify
and
prioritize
folks
for
permanent
housing
interventions.
E
A
Thank
you.
We
have
another
caller
on
the
line
with
the
phone
number
ending
in
zero
five.
Nine
two
caller
please
go
ahead.
A
S
You
I'm
a
resident
of
oakley,
and
I
had
some
questions
for
y'all.
How
many
more
people
need
emergency
shelter
outside
of
the
80
that
the
ramada
and
the
days
in
are
serving?
How
is
your
service?
I
don't
know
what
to
call
it
high
access.
S
I
also
we
did
some
research
today
and
found
out
that
15
of
our
population
for
asheville
residents,
60
and
older,
are
currently
living
in
poverty
versus
the
.006
population
of
asheville
are
homeless,
so,
which
is
more
of
a
crisis
to
you,
and
how
do
we
figure
out
what
to
do
with
that
as
a
community?
S
We
would
love
to
see
what
mayor
manheimer
wrote
in
an
email,
an
elderly,
low-income
housing
unit
that
our
we
could
bring
our
kids
to
and
not
worry
about,
pedophiles
and
people
using
drugs
and
alcohol
and
get
some
programs
started
with
our
community
because
you
are
not
going
to
be
able
to
back
this
up
with
our
community
if
we
are
not
feeling
safe,
we
have
found
drugs
on
the
premises
of
our
elementary
school.
We
have
more
than
three
after
schools
within
less
than
a
mile
of
walking
distance.
S
S
G
Well,
certainly,
to
the
latter
comments
I'll
say,
I'm
not
sure
who
you
spoke
with
at
the
school,
but
I
spoke
with
the
principal
the
vine,
the
early
education
center,
the
preschool
probably
three
weeks
ago
personally-
and
she
had
just
very
positive
things
to
say,
and
then
I
got
a
voicemail
from
miss
chang
who's,
the
principal
of
the
vine
street
elementary
school,
and
we
have
a
very
positive
relationship
with
her.
So
I'm
not
sure
who
you
talk
to
maybe
some
of
the
line
staff
who
enter
answer.
G
The
phone
aren't
really
familiar
with
us,
which
actually
is
a
good
thing,
because
if
there
are
problems
they
they
would
be
familiar
with
us
and
for
the
the
homeless.
Individuals
in
that
area.
So
obviously
they're,
not
our
tenants
who
are
there
and
where
our
projects
are
impacted.
Just
like
you
are
with
homeless
people
sleeping
on
the
street
and
encampments
they're.
You
know
they're
not
drawn
to
our
building,
but
we're
in
hollywood,
there's
a
lot
of
homeless
encampments.
So
the
homeless
issue
is
a
problem
for
the
school.
D
Thank
you.
We
have
our
final
caller
adrian
sigma.
Your
line
is
now
open,
and
this
is
our
final
caller
for
the
evening
just
want
to.
Let
callers
know
that
we're
following
council
rules
of
decorum,
so
people
aren't
allowed
to
speak
twice
if
they've
already
spoke
tonight.
So
adrian,
your
line
is
open.
T
Hi,
this
is
actually
amy
cantrell.
Thank
you
for
the
opportunity
to
speak.
I
want
to
join
multiple
callers
and
being
deeply
grieved
at
how
our
friends
on
the
street,
particularly
that
were
in
the
encampment
that
was
set
down
today,
are
treated
right
now,
and
so
I'm
deeply
for
permanent
support
of
housing,
but
but
it
also
matters
how
we're
treating
people
right
now.
In
the
meantime,
my
biggest
question
is:
I
understand
that
sanger
law
as
a
for-profit
developer.
T
So
I
want
to
understand
more
about
that
and
have
some
transparency
around
that
in
terms
of
how
much
profit
are
they
actually
making
in
these
conversions
and
and
with
this
particular
conversion,
because
I
often
see
for-profit
developers
being
engaged
in
housing
and
I
don't
see
a
lot
on
the
ground
in
terms
of
the
benefit
sometimes
to
our
community
in
relationship
to
the
output
of
profit,
because
people
continue
to
flounder
in
poverty
and
we've
heard
a
lot
of
callers
talking
about
our
community
members
living
in
poverty,
whether
they're
on
the
streets
or
their
elders
living
in
poverty.
G
Maybe
we
lost
that
color,
but
I'd
be
happy
to
to
to
answer
that
so
you're
absolutely
right
about
developers
making
money
and
it-
and
it
really
is
offensive
to
me
in
the
development
community,
which
is
why
we've
tried
to
disrupt
the
way
things
are
normally
done
and
looking
for
innovative
models
in
the
traditional
development
that
you're
talking
about
with
developers
making
money.
G
When
you
go
the
traditional
path,
there's
millions
of
dollars
in
developers,
fees
that
flow
to
the
developer
and
they
make
money
at
the
front
end
in
the
middle
and
the
conclusion
of
the
project
and
of
course
they
have
to
make
money
to
underwrite
their
costs.
But
this
is
an
entirely
different
model
where
shangri-la
is
bringing
their
own
capital
they're,
bringing
9
million
for
the
acquisition,
plus,
probably
another
couple
million
for
rehab
and
and
other
costs,
so
they're
bringing
11
million
of
their
own
capital
into
it.
G
So,
there's
there's
no
government
financing
of
the
of
the
development.
There's
no
developers
fees,
they're
earning
no
zero
developers.
Fees
on
this.
What
they're
doing
is
taking
a
really
big
risk
by
investing
their
own
money
in
a
solution
for
asheville,
and
are
they
going
to
make
money
on
the
rents?
G
Yes,
of
course
we
want
them
to
make
money
on
the
rents.
We
don't
want
them
to
lose
money,
but
I
can
tell
you
that
I
know
that
across
all
the
motel
projects-
and-
and
I
expect
this
would
be
true
of
the
asheville
project-
it'll-
be
a
single
digit
return
on
their
investment.
G
You
know
they're
going
to
have
to
repay
the
11
million,
because
that's
what
they're
they're
financing
that,
with
their
own
credit
and
resources,
so
they're
going
to
have
some
interests
and
carrying
costs
on
that,
but
with
the
rents
we
collect
and
to
pay
for
all
the
utilities
and
all
the
operating
expenses
at
the
end
of
the
day,
they'll
have
a
single
digit
return
on
that
investment
and
we
want
them
to.
We
want
them.
It's
not
it's
not
going
to
be
exorbitant.
I
can
guarantee
you,
you
know
these
are
not
highly
profitable
enterprises
anywhere.
G
I
mean
I've
sat
in
closing
calls
on
some
of
these
projects
and
there's
20
attorneys,
representing
all
the
parties
everybody's
making
money
on
the
deal
off
the
backs
of
homeless
individuals.
So
that's
why
we
really
are
talking
about
doing
a
innovative
model.
That's
going
to
be
much
less
expensive
and
get
the
units
on
on
quickly
so
homeless.
People
can
move
in
and
get
off
the
street.
B
So,
thank
you
for
that
and
and
amy
we
apologize.
The
public
input
line
was
inadvertently
muted
there
for
the
remainder
of
your
comments,
but
I
hope
todd's
response
was
helpful
in
understanding
what
they're
hoping
to
accomplish
here.
So
it
is
6
p.m,
and
we
wanted
to
ensure
that
we
ended
on
time
and
was
aware
of
everyone's
time
here
tonight.
So
we
just
want
to.
Thank
you.
B
But
again
we
appreciate
everyone
taking
the
time
to
listen
in,
to
provide
thoughtful
questions
and
for
us
to
have
an
ability
to
share
this
information
with
the
public.
So
again,
thank
you
for
your
time
and
I
appreciate
you
good
night.