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From YouTube: Finance Committee
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B
C
Thank
you
good
morning,
or
I
guess
it's
afternoon
sorry,
I'm
gwen
whistler,
the
chair
of
the
finance
and
human
resources
committee
and
I'd
like
to
welcome
you
to
the
october
26
meeting
remote
meeting.
All
council
committee,
members
and
staff
are
participating
virtually.
We
appreciate
your
patience
as
we
continue
to
work
through
holding
these
committee
meetings
a
bit
differently,
although
not
as
differently
as
you
know,
pretty
much
the
same
we've
been
doing
for
the
last
year
and
a
half
to
help
our
audience
follow
along
I'll
state.
C
We
also
have
an
option
for
the
public
to
listen,
live
by
phone
for
those
of
you
out
there
today
welcome
for
today's
meeting.
We
have
the
option
for
people
to
call
in
and
comment
live
during
the
meeting
to
call
in
and
comment
live
use.
The
same
number,
eight,
five,
five,
two,
nine
five,
I'm
sorry,
eight
five!
Let
me
start
over
eight
five.
Five,
nine.
Two
five:
two:
eight
zero
one
meeting
code:
five,
two:
five:
seven,
your
phone
will
be
muted
and
you
will
hear
the
meeting
live
at
this
point.
C
So
let
me
just
check
here
a
minute
all
right,
so
I'm
gonna
go
through
and
introduce
all
the
committee
members
and
staff
who
are
participating
virtually
not
all
of
you
but
some
and
if
you
would
just
say
a
quick
hello
and
then,
if
you're,
not
speaking,
just
remind
you
to
please
mute
your
phone,
so
I'm
gonna
introduce
you
councilwoman
sandra
kilgore
good
afternoon,
councilwoman
sage
turner,
good
afternoon,
city
manager,
deborah
campbell.
A
C
C
Great
all
right,
so
I
will
be
stating
the
the
where
we
are
on
the
agenda
so
that
people
will
have
a
easier
time
to
follow
along
and
we'll
do
a
vocal
roll
call
for
each
vote
and
okay,
if
you,
if
the
council
members,
you
know,
want
to
speak,
it's
probably
easier.
If
you
put
your
virtual
hand
up
so
that
I
can
make
sure
I
call
on
you.
So
the
first
item
is
the
approval
of
the
minutes.
So
do
I
have
any
questions
or
a
motion
to
approve
the
minutes,
so
moved?
C
C
Oh
second,
okay,
great
now,
we'll
do
a
world
call:
councilwoman,
kilgore,
aye,
councilwoman,
turner,
hi
and
I'm
an
I
okay,
so
the
minutes
have
been
approved.
So
the
next
item
is
the
cfo
update.
So
I'm
going
to
turn
that
over
to
tony
phelp.
E
Thank
you,
councilmember,
whistler
and
good
afternoon
committee
members.
We
have
three
items
we
want
to
cover
this
afternoon,
just
briefly
under
the
cfo
update.
The
first
is
the
introduction
of
some
new
staff
in
the
finance
department.
These
are
folks
that
you
all
will
be
hearing
from
in
future
finance
committee
meetings
and
also
likely
at
city
council
meetings
as
well.
E
We
also
want
to
provide
you
all
with
just
a
brief
update
on
where
we're
at
with
the
american
rescue
plan
the
arpa
process
and
the
awards
of
the
award
of
some
of
those
dollars
that
we've
received
through
that
allocation,
and
then
finally,
our
assistant
finance,
director
becky
king's,
going
to
give
you
all
a
brief
update
on
where
we
are
with
our
audit.
E
So
I'll
kick
things
off.
I
want
to
introduce
the
first
of
our
new
staff
members
and
it's
our
arpa
american
rescue
plan
project
manager.
Her
name
is
kim
marmon
sax.
D
Thanks
tony
good
afternoon,
everybody
I
will
update
you
about
arpa,
but
in
the
last
few
times
I've
been
introduced.
I
haven't
actually
done
a
bio
about
myself
and
I've
had
comments
and
feedbacks
to
say
you
know
wherever
you
come
from,
who
are
you?
I
clearly
don't
speak
american.
D
I
have
an
english
accent
so
so
I
just
thought
I'd
just
do
a
quick
bio
and
then
I
will
update
you
on
arpa.
So
this
is
my
second
time
living
in
the
states.
I
was
vp
of
training
for
adp,
hr
and
payroll
many
years
ago,
so
I
lived
in
chicago
at
that
point.
D
So
this
is
my
second
time
living
in
the
states.
I've
been
here
six
and
a
half
years.
I
started
my
time
in
buncombe
county
working
for
bunking
county
as
the
mark
grant
manager.
So
the
start
of
tipping
point
grants
and
the
isaac
coleman
grants
came
from
that
era
and
I
was
part
of
instigating
the
very
first
tipping
point
grants
and
going
through
that
procedure
and
process
which
we
tried
to
do
in
a
very
different
way,
with
buncombe
county
in
our
community
engagement.
D
So
I
feel
that
that
stands
me
in
good
stead
with
the
community
and
then
moving
forward
with
the
arpa
grant.
So
I
have
a
background
in
fund
management.
I
work
for
the
nhs
in
the
uk
looking
at
government
subsidies
for
service
provision
and
and
just
making
sure
those
service
provisions
were
on
point
for
the
funds
that
were
given,
and
then
I
have
a
second
you
know
kind
of
string
in
psychology.
D
So
I
work
a
lot
in
adverse
childhood
experiences
and
children's
trauma,
so
the
mark
grant
also
covered
that
area
for
buncombe
county.
So
so
I'm
very
excited
to
be
here
with
the
city
of
asheville
now
doing
the
arpa
work,
because
it's
yeah
again
funds
management
and
making
sure
that
you
know
the
process
is
going
according
to
plan
and
involving
the
community
as
much
as
we
can
in
in
in
the
process
as
appropriate.
D
So
your
update
on
the
arpa
grant
we
are
doing
going
as
fast
as
we
can,
but
trying
to
keep
pace
with
all
the
rules
and
regulations
and
everything
that
we're
learning
through
the
school
of
government.
It
is
interesting
because
there's
a
lot
of
nuance
and
a
lot
of
detail-
that's
coming
out
of
the
school
government
about
what
we
can
and
cannot
do
with
this
grant.
D
D
We
have
had
a
public
session
on
the
13th
of
october,
which
was
very
well
attended.
Lots
of
questions
asked,
I
think
it
was
a
very
successful
meeting
and
then
we
got
the
addenda
out
to
the
rfp
process
on
the
20th
of
october.
So
that's
all
going
according
to
plan,
so
we're
now
in
the
stage
of
building
rubrics
and
scoring
in
order
to
get
the
evaluation
ready
and
the
evaluation
team
ready
to
go.
D
The
response
for
the
rfp
process
is
now
the
15th
of
november.
We
moved
it
by
two
weeks
just
to
make
sure
that
we
could
be
extremely
thorough
on
the
process
and
also
add
in
the
new
things
that
we're
learning
through
the
school
of
government
and
as
people
go
through
this
process.
You
know,
there's
a
collaborative
learning
and
feedback,
that's
going
on
with
everybody
in
north
carolina,
which
is
very
helpful,
so
we're
expecting
responses.
D
We
don't
know
how
many
it
will
be
very
interesting
to
see
how
many
responses
we
get
to
the
rfp,
but
the
closing
date
for
that
is
the
15th
of
november,
and
then
the
plan
is
that
we
evaluate
those
proposals,
check
them
for
eligibility
and
and
then
we're
hoping
that
by
the
council
meeting
on
january,
the
11th
that
we
will
have
some
recommendations
from
the
evaluation
team
as
to
which
proposals
you
know
have
been
evaluated
and
scored
the
most
appropriately
and
in
line
with
our
criteria.
D
And
then
it
will
be
up
to
the
council
to
kind
of
go
from
there.
As
far
as
going
forward
with
the
recommendations
or
coming
back
with
questions
so
yeah
there's
there's
a
lot
of
work
gone
into
it.
I
did
have
to.
You
know
hit
the
ground
full
speed
because
of
the
process
and
where
we
are
with
it,
but
I
think
we're
in
very
good
shape
and
very
positive
about
you
know
kind
of
going
forward
so
yeah,
that's
my
update.
C
Thank
you
well
welcome.
Aboard
kim.
We
appreciate
it
sounds
like
you
have
great
experience
and
you'll
be
helping
us
through
this.
The
only
thing
that
I
would
ask,
especially
as
this
you
know,
if
the
if
the
rules
are
being
interpreted
one
way
or
the
other,
to
the
extent
that
we
can
and
that
you
know
it
doesn't
become.
You
know
crazy
government
bureaucracy.
C
You
know
if,
if
there
are
grants
or
people
ask
for
funds
and
we
determine
that
it
just
doesn't
fit
in
the
criteria.
You
know
to
the
extent
that
we
need
to
make
that
as
public
as
we
can
and
explain
it
so
that
people
don't
feel
like
we
potentially
pulled
the
rug
out
from
under
them.
You
know
kind
of
said
here
apply,
but
oh
by
the
way
you
don't
fit,
so
I
I
just
would
I
mean
anticipate
that
that
might
be
a
criticism,
and
so
let's
stay.
D
Ahead
of
that
yeah-
and
I
understand
completely
going-
we
are
in
a
situation
where
we
already
know
that
legal
have
to
be
involved
in
the
process
for
eligibility
because
of
those
nuances,
and
also
we
are
governed
by
the
interim
final
rule
and
also
state
law,
and
you
know.
Sometimes
there
is
it's
a
very
fine
line
to
walk
between
those
two
things.
D
So,
yes,
we
we
have
full
intention
of
making
sure
that
that
process
is
as
transparent
as
we
can
make
it,
but
yeah
involving
legal
to
look
at
that
to
make
sure
that
we
are
within
the
guideline.
That's
been
issued.
C
And
I'm
just
wondering,
like
you
know,
if,
if
something
just
needs
a
couple
tweaks
like
I
I
don't
know
you
know
they
said
x
y
z,
they
said
x
in
the
proposal,
but
you
know
if
they
took
x
out,
but
they
kept
ymz
in
we.
You
know
think
that
would
work
if
we
have
some
sort
of
iterative
process
so
that
people
sort
of
understand
you
know
so
that
we
I
just
try
to
make
it
as
open,
as
we
can
yeah
understood.
H
And
if
I
could
add
we
also
at
that
information
session
on
arpa,
we
also
had
an
information
session
on
other
grants
that
are
available
not
just
in
the
city
but
also
in
the
county,
and
so
additionally,
we're
looking
at.
Can
these
applications
also
possibly
qualify
for
other
funding
opportunities
within
the
city
fit
into.
E
E
This
there
were
over
90
people
on
on
that
virtual
meeting,
so
that
was
a
very
well
attended
meeting.
I
think
it
was
a
week
before
last.
That's
great.
H
E
All
right
to
introduce
our
next
new
staff
member,
I'm
going
to
turn
it
over
to
frank
mcgowan.
I
Good
afternoon,
as
many
of
you
know,
beth
beekel
has
been
supporting
this
committee
for
some
time
and
beth
basically
has
been
doing
two
jobs
for
a
while
and
I
think
she's
anxious
to
just
have
one
so
as
beth's
replacement.
We
have
hired
alicia
carroll
and
alicia.
I
I
don't
see
you
on
this
there.
She
is
there's
alicia,
carroll
and
alicia's
been
with
the
city
for
nine
years.
I
don't
want
to
take
away
all
of
her
thunder,
so
I'm
going
to
let
her
introduce
herself
in
a
little
bit
of
her
background.
J
J
E
K
Thanks
tony
good
afternoon,
we're
really
excited
to
be
staffing,
the
budget
division
of
backup.
You
know
we
had
some
some
folks
that
got
promoted
into
other
positions
in
the
city
or,
unfortunately,
one
outside
of
the
city,
but
we're
working
to
get
get
a
new
team
started
back
up
and
the
first,
the
first
member,
like
I
said,
really
excited
to
have,
is
heather,
curry
and
I'll.
Let
her
tell
you
a
little
bit
about
herself
and
her
background,
but
again
just
really
really
excited
to
have
her
on
board.
L
Good
afternoon
members
of
the
committee,
my
name
is
heather,
curry,
I'm
coming
to
the
city
of
asheville
from
the
city
of
winston-salem,
where
I
worked
as
a
budget
analyst
for
four
years,
supporting
a
wide
variety
of
our
departments.
Everything
from
our
tiny
four-person
human
relations
department,
all
the
way
up
to
our
200
plus
member
water,
sewer
department
parks
and
rec
did
a
lot
of
capital
project
work
as
well,
so
excited
to
be
joining
the
team
here
and
learning
about
asheville
and
getting
settled
into
the
community.
C
Welcome,
I'm
sure
you'll
like
asheville,
better
and
but
bring
us
bring
us
wisdom
and
experience
from
other
communities,
so
that'll
be
really
helpful.
E
All
right
last
item
under
the
cfo
update
today
is
an
update
on
where
we're
at
with
our
our
annual
audit
and
for
that
I'll
turn
it
over
to
becky
king.
M
Good
afternoon
this
is
becky
king
assistant
finance,
director,
so
audit
is
going
well,
we
do
have
a
deadline
of
gosh.
I
think
it's
next
sunday,
maybe-
and
things
are
going-
things
are
really
going.
Well,
we've
gotten
everything
requested
to
the
auditors.
They
are
still
reviewing
some
stuff,
but
we
are
notes.
Statistical
all
of
that
is
going,
is
produced
and
ready
to
go.
M
The
biggest
challenge
that
we
are
facing
right
now
is
that
we
spent
arpa
funds
in
fiscal
year
21
and
the
single
audit
compliance
supplement
for
arpa
has
not
been
released
and
we
cannot
file
without
that.
They
have
to
test
it
this
year
because
we
did
spend
money
in
fiscal
year
21
so
that
right
now
is
our
hold
up.
There
has
been
they
keep
saying
any
day.
Now
it's
going
to
be
released,
I
check
all
the
time.
I
know
our
auditors
check
all
the
time.
M
So
as
soon
as
it's
released
we're
pretty
much
good
to
go,
they
have
already
tested
arpa
the
way
they
would
have
for
any
other
federal
grant.
But,
of
course,
until
that
compliance
supplement
is
out,
we
don't
know
if
that
was
the
correct
way
to
do
it
or
if
there
are
any
other
little
nuances
that
might
show
up
in
this
supplement.
M
So
right
now
that
is
our
hold
up.
The
lgc
does
give
an
automatic
one
month.
Extension
you
can
file
by
november
30th
and
not
have
any
penalties.
Anything
along
those
lines,
and
I
think
at
this
point,
that
is
the
deadline
that
we
are
trying
to
hit,
because
I
don't
know
in
my
mind,
even
if
something
came
out
this
week
for
arpa,
I'm
not
sure
we'll
meet
that
october
31st
deadline.
Unfortunately,
that
being
said,
though
they
auditors
are,
we
will
have
at
least
the
financials
of
the
audit
done
by.
M
I
believe
it's
november
18th,
which
is
supposed
to
be
the
joint
audit
and
finance
meeting,
so
they
will
still
be
presenting
at
least
everything
that
they
can
at
that
meeting
to
you
guys
they
are
still
planning
on
presenting
to
the
full
council
in
december
that
one
is
still
a
little
up
in
the
air,
because
if
we
haven't
completely
finished
the
financial
audit,
then
we
will
have
to
postpone
that
one.
M
There
is
some
talk
by
the
lgc
that
they
might
do
another
extension
for
people
who
did
spend
arpa
money
in
21,
but
nothing
has
been
finalized
with
that.
So,
unfortunately
we
are
just
waiting.
We
are
in
kind
of
a
holding
pattern.
We
are
still
answering
a
couple
of
questions
and,
of
course,
we're
still
putting
the
financial
documents
together,
but
really
right
now,
there's
not
much
more.
We
can
do
until
that
compliance
supplement
has
been
released.
M
So
I
wish
I
could
say
that
we're
definitely
going
to
have
it
out
by
october.
I
would
like
it
to
be
over,
but
unfortunately,
it's
out
of
our
control
is
out
of
our
auditor's
control,
so
we
are
just
doing
what
we
can
do
and
as
soon
as
it's
released,
we'll
be
ready
to
move
forward
with
it.
C
Thank
you
becky,
and
we
have
a
commitment
from
our
auditor
that
there
they'll
be
on
it.
I
mean
because
I
I
know
sometimes
you
know
when
there's
a
delay.
The
auditors
start
working
on
other
clients
and
it's
hard
for
them
to
get
back,
but
are
they
pretty
confident
that
that's
not
going
to
happen
to
us.
M
So
they
did
mention,
we
are
doing
weekly
check-ins
with
them.
They
had
stopped,
but
I
put
them
back
on
the
calendar
to
make
sure
that
we
are
getting
them.
What
is
needed,
but
they
are
also
getting
us
what
we
need
they
did
mention.
You
know
that
if
we
were
not
going
to
meet
our
october
31st
deadline,
they
might
have
to
move
on
to
other
clients
who
will-
and
we
said
we
understood,
but
that
we
still
needed
our
stuff
done
on
a
timely
basis
and
as
soon
as
that,
arpa
compliance
is
out.
M
We
want
to
be
finished
quickly
and
we
do
keep
tony
and
I
both
keep
reminding
them
of
that.
I
have
daily
communications
with
someone
from
the
team,
so,
yes,
I
am
keeping
that
very
in
the
forefront
so
that
they
remember
that
we
are
here
to
meet
deadlines.
So,
yes,.
C
And
that
you
know
it's
not
really
our
fault,
but
I
don't
know
I
just
raise
it
to
the
highest
level
you
can
within
that
firm,
because
we
just
don't
want
to
be
in
the
same
position.
We
were
in
a
couple
years
ago.
M
No,
I
don't
think
there
should
be
any
surprises,
like
I
said
they
have.
They
have
really
been
good
about
keeping
in
contact
and
if
I
don't
hear
from
them
I
reach
out
because
I
want
to
know
if
there
are
issues
and
everything
they
are
still
going
through
some
stuff.
So
I
don't
you
know,
I
can't
say
there
won't
be
anything,
but
you
know,
as
they
look
through
the
last
little
bits,
tick
and
tie
everything.
I
never
know
what
might
come
to
fruition,
but
no
as
of
right
now
we're
pretty
good.
C
Thank
you
tony
appreciate
it
all
right.
So
up
next
we've
got
the
sanitation
mid-year
review.
I
believe
that
we,
when
we
went
through
the
budget,
we
said
that
we
were
going
to
look
at
these
fees
again
halfway
through
the
year
and
I
believe
that
that
is
what
we're
doing
right
now.
So
I
appreciate
the
staff
fulfilling
on
that
commitment,
and
so
with
that
I'm
going
to
go
ahead
and
I
see
greg
schuler
joined,
but
I'm
going
to
actually
introduce
jess
foster.
I
assume
greg
you're
just
here
for
moral
support.
C
So
that's.
H
K
Yeah,
thank
you,
and
I
appreciate
the
opportunity
to
take
this
time
and
kind
of
go
through
the
service
with
you
all
as
we.
This
is
really
sort
of
the
first
piece,
I
guess,
of
the
fy
23
budget
process,
which
feels
crazy
to
say
since
it's
2021
but
it'll
it'll,
be
here
before
you
know
it
so
so
here
we
are
go
to
the
next
slide.
K
So
quick
review
of
what
we're
planning
to
cover
jess
is
is
going
to
give
you
kind
of
an
overview
of
the
services
that
are
provided
by
the
sanitation
division
of
public
works,
we'll
both
kind
of
talk
a
little
bit
about
some
of
the
service
drivers
from
a
budget
perspective
and
kind
of
a
more
operational
perspective,
and
then
we're
gonna
identify
some
areas
where
we
think
we
have
opportunities
to
invest
in
sanitation
service,
with
sort
of
a
goal
of
providing
you
all
with
some
information
to
inform
conversations
we
expect
to
have
later
in
the
budget
process,
specifically
around
the
consideration
of
fee
increase
to
potentially
help
fund
this
so-
and
this
was
already
mentioned
next
slide,
but
wanted
to
kind
of
remind
you
all
why
why
we're
here?
K
Why
we're
doing
this
and
why
we're
bringing
you
this
information?
K
Now
we
wanted
to
take
some
time
before
we
get
into
the
thick
of
the
budget
process,
to
share
some
detailed
information
about
sanitation
and
later
we'll
be
talking
about
stormwater
as
well,
really
because
we
haven't
had
time
in
the
last
few
budget
cycles
to
discuss
these
services,
which
are
truly
critical
city
services
in
detail,
so
we're
kind
of
taking
that
time
right
now
to
have
that
conversation-
and
you
know
again,
as
as
mentioned,
you
know,
we
kind
of
prefaced
or
foreshadowed
this
in
the
fy
22
fee
changes.
K
F
Great
thanks
taylor,
and
thanks
to
the
committee
for
having
us
here
today
and
giving
us
the
opportunity
to
talk
about
this
important
work
that
we
do
so
I'm
just
going
to
give
an
overview
of
the
services
now
can
go
to
the
next
slide,
so
sanitation
services
are
really
intertwined
with
and
impact
numerous
aspects
of
the
city's
comprehensive
plan
and
goals.
Trash
may
not
be
something
that
you
think
about
when
you
first
think
about
how
do
we
build
a
resilient
economy
or
you
know,
build
interwoven
equity
into
our
community.
F
The
way
that
we
provide
our
services
has
impacts
on
land
use,
sidewalk
development,
walkability,
bikeability,
ada
access
and,
of
course,
a
healthy
environment.
So
it's
really
important
to
think
about
and
plan
for
our
sanitation
services.
We
all
need
it.
We
all
use
it
and
our
staff
are
out
there
every
single
day,
driving
through
communities
providing
that
service.
F
So
as
the
city
grows
and
changes,
we're
really
seeing
impacts
related
to
sanitation
and
issues
like
limited
space,
noise,
cleanliness
and
aesthetics
frequency
of
collection-
I
know
maybe
you've
been
downtown
and
you
see
an
alley
where
there
are
folks
living
and
there's
five
different
dumpsters
and
there's
five
different
companies
coming
through
every
single
day.
F
F
We
also
enforce
sanitation
ordinances,
so
chapter
15
of
the
city's
ordinances
are
related
to
sanitation,
and
so
we
are
responsible
for
that,
and
one
thing
I
just
want
to
add
about
our
work.
That's
a
little
different
than
other
other
departments
in
some
ways
is
that
our
work
really
has
to
be
completed
every
single
day
on
a
tight
timeline
in
a
timely
fashion.
You
know,
I
can't
say,
hey
deborah
sorry,
I
had
a
lot
of
meetings
today,
so
we
just
couldn't
get
to
your
neighborhood
to
get
the
trash
like
that,
doesn't
work.
F
A
F
A
F
So
I'm
going
to
talk
a
little
bit
about
the
trash
service.
We
do
provide
weekly
collection
of
curbside
trash
and
our
trucks
are
hitting
about
35
000
carts
every
week.
We're
running
10,
different
routes
and
seven
of
those
routes
are
here
at
like
this
picture
is
an
automated
truck
with
the
claw
and
it's
going
to
the
house
and
picking
up
the
the
can
with
the
claw
and
dumping
it.
So
we
have
seven
trucks
every
day
going
out
and
providing
that
service
to
residential
customers
at
the
curbside.
F
Each
of
those
trucks
is
picking
up
over
a
thousand
cans
a
day,
so
that
that's
a
lot,
but
we
also
have
a
few
other
routes
that
we're
running
every
day.
We
provide
you,
know
door
side,
set
out
service
to
folks
who
may
be
elderly
or
just
physically
unable
to
get
their
carts
out
to
the
road,
and
we
provide
that
to
those
folks
free
of
charge.
We
also
have
to
service
some
of
our
smaller
roads
that
these
big
trucks
can
go
on.
F
We
have
to
use
smaller,
rear
packers,
which
are
those
trucks,
the
traditional
kind,
where
there's
a
person
driving
on
the
back
of
the
truck
and
loading
stuff
into
the
back
of
the
truck
manually,
we're
using
those
on
smaller
roads
and
we're
also
picking
up
bulky
trash.
So
if
you've
got
a
couch
or
a
broken
dresser,
you
can
put
that
out
to
the
curb
and
we're
collecting
that
every
week
from
on
customers
as
well
and
that's
the
service
that
really
goes
to
to
try
to
prevent
illegal
dumping.
F
So
you
know
those
are
the
things
that
we're
providing
curbside
we're,
also
servicing
street
receptacles,
downtown
west,
asheville
and
biltmore.
You
know
with
this
comes
70
000
carts
that
we
have
to
keep
an
inventory
on
and
repair
and
deliver,
including
over
600
bear
carts
that
we
rolled
out
over
the
past
year,
which
is
very
exciting
and
just
want
to
point
out
that
the
city
does
not
own
any
disposal
facilities.
So
we
dispose
of
this
trash
at
the
buncombe
county
transfer
station
and
then
from
there.
They
take
it
to
the
buncombe
county
landfill.
F
F
F
The
city
also
our
staff,
sanitation
staff,
also
does
a
once
a
week,
scrap
metal
recycling
collection
for
residents,
okay
and
next
and
then,
finally,
our
brush
and
leaf
service.
We
also
collect
every
other
week
from
residents
in
the
city
and
there's
maybe
30
000
plus
collection
points
that
we're
hitting
every
other
week.
F
So
each
week
we've
got
three
routes
and
there's
a
rear
packer
with
three
staff
on
it
that
are
going
and
manually
loading
leaves
and
brush
into
the
truck,
and
then
they've
got
another
truck
and
knuckle
boom,
which
is
the
one
with
the
big
claw
that
goes
and
picks
up
the
bigger
piles,
so
they're
driving
through
the
city.
Picking
up
all
of
that,
including
your
round
leaf
collection
and
all
that
material
is
disposed
of
at
the
riverside
stumped
up.
F
So,
who
are
our
curbside
customers?
The
city
does
have
the
14
a
month,
solid
waste
fee,
and
with
that
package
you
know
they
get
all
of
those
services
that
we
just
mentioned,
and
all
single
family
housing
customers
receive
that
and
pay
that
fee
and
they
cannot
opt
out
of
it
and
it
goes
on
to
their
water
bill.
F
We
also
provide
the
service
to
some
multi-family
and
mixed-use
residential
communities.
It's
kind
of
up
to
them.
Well,
it
kind
of
depends
on
if
it's,
if,
if
we're
able
to
provide
service
in
an
efficient
way,
but
they
can
opt
in
or
out,
you
know,
they
may
opt
to
have
a
private
dumpster
service.
If
they
are
multi-family,
it's
just
it's.
The
whole
development
has
to
have
it
or
or
not,
and
then
we
also
provide
trash
collection
service
once
a
week
to
some
small
businesses.
F
F
F
B
I
do-
and
this
is
really
helpful,
so
thanks
for
all
this
information
jeff.
So
what
can
you
tell
me
a
little
bit
more
about
the
process?
So,
for
instance,
I
used
the
asheville
app
to
report
some,
an
area
in
town
that
had
had
some
excessive
trash
just
kind
of
lingering
around
its
own
private
property,
though
so
I
really
wasn't
sure
what
the
procedure
was.
So
I
put
it
on
the
app
and
I
got
the
update
that
had
been
received.
Is
that
the
proper
way
and
when
that
property
owner
receives
this?
B
F
Yeah,
so
that
that
is
one
way
to
report
it.
You
know
we
take
phone
calls
and
emails,
asheville
apps
as
well,
and
then
we
go
and
investigate-
and
you
know
typically,
we,
the
enforcement
officer,
will
start
with
a
conversation.
You
know
hey,
could
you
get
this
cleaned
up
and
we
might
issue
a
warning
to
them?
Typically,
they
do
have
30
days
to
get
their
property
into
compliance.
F
We
typically
try
not
to
get
to
that
point
where
we're
finding
people,
especially
you
know.
Sometimes
the
issues
are
such
that
you
know,
threatening
with
a
fine
or
asking
them
to
pay.
A
fine
is
not
really
going
to
solve
the
problem.
It
just
depends
on
the
area,
but
it
can
take
time.
B
Right,
thank
you
and
then
kind
of
a
follow-up.
So
in
the
past
I've
used
the
ashlap
as
well
to
say
report
a
mattress
I've
seen
left
on
a
street
for
a
few
weeks.
Is
that
a
good
way
to
handle
that
or
if
I'm
a
homeowner-
and
I
know
that
I
have
a
mattress,
I'm
going
to
toss-
do
they
preemptively
call
and
schedule
I'd
just
love
to
be
able
to
inform
people
when
they
ask
me
this,
because
I
really
don't
know.
F
Sure
so
we
do
provide
that
bulky
collection
service
to
everybody
who's
paying
that
fee.
So
you
know
if
you've
got
a
mattress
that
you
want
to
get
rid
of.
You
can
just
call
it
in
and
say:
hey
I've
got
this
item
and
you
put
it
out
at
the
curb
it's
always
the
day
after
your
collection
day
I
mean
we've
got
a
list
and
we
go
and
collect
that
material.
F
F
I
think
yeah,
but
you
know
the
app
certainly
works.
One
of
our
issues
with
the
app
is
that
you
might
report
it.
I
mean
I
guess
that
would
work
with
a
phone
call
too,
but
you
know
we
might
get
10
apps
for
the
same
thing
and
it's
not
integrated
with
our
current
work
order
system.
So
we
take
your
app
and
respond
to
it
and
then
we
go
and
then
we
put
it
into
our
work
order
system.
So
sometimes
it's
a
little
bit
of
double
work
for
us.
F
A
F
You
can
also
call
customer
service,
but
we
do
have
a
customer
service
person
in
our
office
who
only
works
on
sanitation
issues,
so
we
take
direct
calls
there.
G
F
So
we
don't
collect
televisions,
they
can't
go
into
the
regular
trash.
We
do
not
have
a
good
system
for
folks
to
dispose
of
that
right
now.
There
people
can
take
it
to
the
buncombe
county
landfill
on
their
tv
recycling
days
or
they
can
take
it
to
one
of
the
asheville
green
works
hard
to
recycle
days,
but
they're
not
allowed
to
go
directly
into
the
landfill.
So
we
don't
currently
have
a
collection
program
for
tvs.
G
And
are
you
planning
on
and
the
reason
I
say
that
is
I've
noticed
that
a
lot
of
those
around
the
neighborhood
and
they
just
sit
and
and
no
one's
going
to
take
them
to
those
places
they
just
put
them
on
the
side
of
road.
I
mean,
and
I'm
just
wondering
if
there's
something
that
we
could
actually
you
know
put
in
place
to
to
deal
with
that.
G
I
mean
I
know
it's
not
something
you
do,
but
maybe
even
if
you
got,
I
guess
people
that
sort
of
volunteer
that
I
don't
know
if
you
get
any
volunteers
or
whatever.
That
would
be
some
way
to
handle
it.
But
I
I've
noticed
a
lot
of
that,
and
that
is
it
looks
bad.
F
Yeah
tires
and
tvs
are
a
gap
for
us.
You
know-
and
you
know
we'll
talk
about
this
a
little
bit.
It's
one
of
our
challenges
and
you
know
with
extra
capacity,
I'm
sure
we
could
put
a
program
in
place
that
would
take
care
of
it
in
a
better
way.
It's
just
not
our
our
model
right
now,
but
it
is
something
that
we
are
aware
of
and
we
need
to
figure
out
a
way
to
address
it
better.
A
F
Okay,
so
I
think
I'm
going
to
turn
it
over
to
taylor
now
to
talk
about
is
that
right,
service
drivers
and
challenges.
K
Got
got
some
some
some
numbers
on
the
next
slide.
I
think
so
it's
just
my
turn
to
talk
again
so
yeah.
So
this
is
an
overview
of
the
current
year.
Fy22
adopted
budget
for
the
sanitation
division.
Y'all,
hopefully,
are
I've
seen
you
know
this
style
before
we
broke
this
down
a
little
more
than
we.
We
typically
do
to
make
note
of
a
couple
things
one
you
know
just
to
say
it
is
a
fairly
large
operation
at
around
six
million
dollars,
total
for
the
sanitation
division.
K
But
if
you,
if
you
look
at
you
know
these
things
that
we've
broken
out
the
recycling
contract,
that's
with
curbside
management,
fleet
maintenance
and
fuel
budget,
tipping
fees
for
the
landfill
you
know,
and
and
honestly
to
a
large
degree,
the
personnel
costs
are
are
kind
of
fixed
in
a
way.
K
So,
if
you
think
about
a
six
million
dollar
budget-
and
you
really
only
have
a
little
over
three
hundred
thousand
dollars
in
kind
of
operating
costs
associated
with
that-
you
know-
that's
it's
not
a
lot
of
flexibility
and
and
it's
a
lot
of
cost
that
we
don't
have
a
lot
of
control
over
again
going
back.
You
know
the
recycling
contract
we've
entered
into
a
new
one,
so
that's
just
that
that
cost
is
pretty
much
fixed
for
the
next
five
years
and
similarly
with
tipping
fees.
K
K
So
if
we
go
to
the
next
slide
kind
of
have
a
little
bit
of
a
history
of
of
the
budget
for
the
sanitation
division
and
really
kind
of
just
to
make
note,
this
is
not
actuals.
This
is
adopted
budget
and
we
chose
to
show
that
because
you
know,
I
think,
as
we're
kind
of
thinking
about
how
we
progress
has
service
investments.
K
K
The
last
time
that
we
had
a
fee
increase
was
fiscal
year
1617
about
five
years
ago,
and
since
that
time,
we've
added
one
one
additional
position
in
fy
20
for
code
enforcement,
and
you
can
even
see
in
19
as
a
budget
balancing
strategy,
we
actually
had
a
little
dip
where
we
took
the
roll
cart
replacement
and
actually
funded
that
for
a
year
out
of
our
capital
program,
to
just
try
to
balance
the
budget
that
year
there
is
a
pretty
substantial
increase
in
the
current
year
budget.
K
You
know
from
about
5.4
million
to
not
quite
6.1,
but
that's
really
almost
entirely
due
to
two
things.
One
is
that
new
recycling
contract
that
we
entered
into,
we
saw
some
significant
increase
in
in
that
cost,
based
on
the
in
the
recycling
industry
and
some
of
the
things
that
are
happening
there
and
then
the
other
thing
is
the
implementation
of
a
compensation
study
which
you
know
impacted
not
just
the
sanitation
division
but
the
entire
city,
and
you
know
one
thing.
K
I
think
I
do
want
to
point
out
that,
while
you
know
that's
not
necessarily
that's
not
new
positions,
you
know
funding
that
new
compensation
structure
is
an
opportunity
for
us
to
be
able
to
stabilize
staffing
and-
and
I
think
you
know
see
some
more
job
applications
when
we
have
postings.
So
you
know,
there's
certainly
some
some
significant
operational
benefits
to
to
that
compensation
study.
So
I
just
want
to
take
a
moment
to
express
appreciation
for
you
all
in
funding
and
funding
the
implementation
of
that.
K
So
next
slide,
you
know
kind
of
kind
of
break
down
the
the
staffing
and
just
spoke
to
this
a
little
bit.
You
know
we
have
37
folks
total
in
the
sanitation
division
and
really
the
main
thing
I
kind
of
want
to
point
out
here
is
and
jess
already
kind
of
alluded
to.
K
This
is
that
that
code
enforcement
service,
if
you
will
is,
is
being
provided
by
folks
that
are
also
overseeing
the
collections
operations
and,
as
you
can
imagine,
you
know,
trying
to
supervise
people
that
aren't
staying
in
one
place
for
very
long
and
also
respond
to
to
those
code.
Enforcement
issues
is
not
an
easy
thing
to
do,
so.
Those
folks
certainly
have
a
difficult
job.
K
Oh
and
one
more
thing
to
us,
we
do
keep
around
four
ten
seasonal
staff.
Just
to
make
sure
that
you
know
we
can
keep
up
with
basic
service
delivery,
as
folks
are
out
for,
for
whatever
reason
that
we
have
kind
of
a
way
to
backfill
and
also
present
some
opportunity
for
job
progression
for
employees
as
well.
K
Next
slide,
I
think
we're
going
to
yeah
so
fees.
You
know,
I
think
that
the
main
takeaway
here
is.
You
can
see
that
the
monthly
solid
waste
fee
brings
in
almost
all
of
the
revenue
from
the
fees
most
of
the
other
ones
are
relatively
small.
The
bear
resistant
carts.
You
know
just
mentioned
those
as
well.
That's
been
an
added
kind
of
service,
expansion
or
enhancement
that
that
we
did
recently
and
those
fees.
K
You
know
we
are
getting
additional
fees
from
that,
but
we're
also
having
to
purchase
much
more
expensive
carts,
so
they're
kind
of
that's
kind
of
balancing
out
there
and
then
also.
I
think
jess
did
mention
earlier
that
on
just
to
make
note
on
that
set
out
and
set
back.
We
do
have
an
exemption
to
that
fee
for
folks
with
health
or
mobility.
K
Challenges,
so
you
know
that's
why
that
that
fee
that
revenue
is
so
low
because
we
don't
charge
folks
that
you
know
don't
have
that
ability
to
get
their
card
out
to
the
curb.
So
just
kind
of
want
to
make
note
of
that.
I
think
with
that.
That's
all
the
number
heavy
slides.
So
I'm
going
to
pass
it
back
off
to
jess.
G
Yeah
well,
the
only
thing
I
was
going
to
say
is:
I
was
looking
at
all
the
services
you
provide
and
the
budget,
and
I'm
really
amazed
at
what
a
low
budget
you
all
have
to
work
with
for
the
services
that
you
provide
for
city
this
size,
and
I
was
just
wondering
how
does
it
stack
up
with
comparable
cities
of
this
size,
her
budget,
as
opposed
to
other
cities,
or
if
you
had
an
idea.
F
I'm
not
I
haven't
looked
at
all
right.
I
don't
have
other
cities
budgets
in
front
of
me.
Last
year
I
had
looked
at
done
a
comparison
of
fees.
You
know
with
comparable
cities
in
north
carolina
and
we
were
among
the
the
lowest
fee.
I
think
charlotte
maybe
had
a
lower
fee
than
us
that
had
a
lot
of
resources.
F
C
Yeah
and-
and
we
made
a
conscious
decision
when
we
adopted
recycling,
not
to
add
that
as
an
expense
as
a
fee,
and
so
this
it
encompasses
both
solid
waste
and
recycling.
C
So
I
know
so
in
other
cities.
I
don't
know
about
north
carolina
because
I'm
sure
we
have
some
law,
but
I
know
other
places.
I've
lived,
you
had
to
recycle,
but
you
still,
but
you
also
had
to
pay
for
it,
but
we
made
a
conscious
decision
when
we
adopted
the
big
blue
that
we
were
not
going
to
do
that.
So
I
think
that's
you
know.
The
other
thing
is
that
we
don't
incrementally
charge
for
recycling
and
a
lot
of
other
communities
actually
do.
F
And
you
know,
I
would
say
you
know
in
doing
that
it
encourages
recycling.
The
same
can
be
said,
for
you
know
the
fact
that
we
pick
up
your
bulky
collection
for
free.
You
know
if
it's
a
way
to
sort
of
prevent
or
curtail
illegal
dumping
like
because,
if
you
just
didn't
want
to
pay
the
fee,
maybe
you
just
go:
dump
it
somewhere,
so
you
know
having
an
all-inclusive
fee
can
can
have
benefits
like
that.
C
C
Who
else
pays
that?
I
think
what
do
all
the
other
municipalities
pay
that
in
buncombe
county?
Is
our
tipping
fee
consistent
with
theirs,
and
are
we
really?
I
mean
I'm
not
suggesting
this,
but
if
we
were
to
find,
are
we
obligated
to
actually
use
buncombe,
county's
landfill
or
you
know,
say,
for
example,
somebody
in
some
other
community,
I
don't
know,
had
a
big
hole
in
the
ground
and
they
wanted
to
fill
it
up
with
with
trash.
C
F
There
is
one
other
transfer
station
near
there
and
it
is
more
expensive.
F
A
F
I
think
we're
at
the
next
slide,
so
just
want
to
talk
a
little
bit
about
our
syria
growth.
We
are
seeing
around
300
collection
points
added
every
year
over
the
past
several
years,
so
you
know,
while
that
might
only
break
down
to
like
one
trash
collection
point
per
route
per
week,
we
really
have
to
think
about
it
as
more
than
just
that's
one
extra.
You
know
that's
300
extra
trash
cans
to
pick
up.
It's
like
300
extra
customers
that
we're
providing
our
whole
range
of
services
to
our
brush
collection,
our
bulky
collection.
F
You
know
our
cart
inventory
all
of
that
stuff,
so
that's
kind
of
what
we're
seeing
as
far
as
growth.
On
our
end
and
one
of
the
challenges
that
I
really
you
know,
I've
been
talking
a
lot
about.
Is
it's
not
just
single-family
home
growth
that
how
we
are
growing
is
really
one
of
the
biggest
challenges
that
we're
facing.
So
we
are
seeing
more
mixed
use
and
infill
development,
more
multi-family
housing,
tiny
homes,
adus.
F
You
know
we're
really
looking
as
a
city
to
increase
our
density
as
we
grow,
and
that
really
presents
a
challenge
to
the
sanitation
division
which
are
really
our
operation
is
more
modeled
after
servicing
a
single
family
home
kind
of
operation
there.
So
we
kind
of
need
to
go,
re-evaluate
and
reconsider
how
we're
providing
the
services
so
that
we
can
best
meet
the
needs
of
all
of
our
residents,
who
are
in
different
types
of
housing
situations.
C
And
jess,
can
I
ask
another
question,
so
you
also
service
like
downtown,
I
mean
you
do
all
the
picking
up
for
the
solid
waste.
That's
in
that's
you
know
in
public
on
public
property,
so
you're
also
respon,
I
believe,
and
you're
also
then
responsible
for
or
you're
having
to
service
the
increased
tourism
that
comes
and
the
related
solid
waste
associated
with
those
the
more
visitors
that
we're
having.
F
Right
yeah
an
increase
in
visitors
with
covid,
especially
you
know
the
in
just
the
increase
and
takeout
containers
and,
and
things
like
that-
were
a
real
problem.
Masks
on.
F
Yeah,
but
you
know
as
downtown
expands,
you
know
we're
getting
more
requests
like.
Can
we
get
receptacles
in
south
slope?
Can
we
get
receptacles
over
here?
You
know
west
asheville,
as
haywood
road
is
expanding.
We're
getting
you
know,
requests
for
that.
So
yes,.
F
Okay
next
slide,
I
did
want
to
mention
the
city's
waste
reduction
goal.
The
city
does
have
a
waste
reduction
goal
to
reduce
landfill
waste
by
50
by
2035,
and
that
goal
was
based
on
2010
levels.
F
So
you
know,
as
you
can
see,
on
the
chart,
the
2010
baseline
level
that
solid
blue
line
is
that's
where
we
were
in
2010.
You
know
around
23
500
tons
of
trash
a
year.
F
The
goal
is
the
dashed
line
going
down
we're
trying
to
reduce
it
by
50
by
2035.
F
So
in
order
to
be
on
target
to
meet
that
goal,
we
should
be
at
a
15
reduction
by
now
and
instead
you
can
see
the
little
dot
at
the
top
we're
actually
going
in
the
opposite
direction
and
have
seen
an
increase
of
about
three
percent
over
that
baseline
goal.
So
you
know
we
do
have
the
sanitation
division
does
have
an
active
partnership
with
the
office
of
sustainability
and
working
to
implement
initiatives
to
reduce
our
waste.
We're
just
not
quite
meeting
that
goal,
as
it
has
been
said,.
C
Jess
this
is
gwen,
and
I
I
wasn't.
I
wasn't
on
council
when
we
actually
set
these
goals,
but
fortunately,
or
unfortunately,
I've
been
here
since
2013,
and
I
note
the
year
that
I
got
on
council-
we
actually
hit
our
goal,
so
it
must
have
been
me
just
joking,
but
that
was
not.
That
was
just
based
on
actual
it
wasn't
based
on
population.
C
Well,
that
was
probably
an
interesting
way
to
do
it
correct
not
going
to
comment
on.
I
mean
I'm
going
to
phrase
it
that
way,
but
if
you,
if
you
did,
if
you
said
okay
50
based
on
population,
what
would
this
slide?
Look
like.
F
I
would
have
to
get
those
numbers,
I
don't
have
those
numbers,
but
yes,
you
are
correct
that
the
goal
could
be
worded
in
a
different
way.
C
Yeah,
I
just
think
it
I
mean
it's
it's
a
worthy
goal,
but
I'm
also
thinking
that,
if,
if
you
know
we
we
said
well,
maybe
we
should
have
set
the
goal
based
on
population
that
you
know
50.
You
know
for
every
one
person
you
know
we
want
it
to
go
to
be
reduced
by
50.
It
would
just
be
interesting
to
see
what
that
is.
I
mean,
I
still
don't
think
we'd
probably
be
on
target,
but
hopefully
I
mean
I
saw
greg
in
the
chat
said
it
would
be
better.
C
I
hope,
but
I
I
would
just
be
interested
in
that
information,
and
one
of
the
things
that
I
think
would
be
interesting
is
if
we,
I
know
at
one
time,
stacy
looked
at
this
kind
of
by
neighborhood
and
it
might
be
interesting
to
look
it
wasn't.
I
think
it
was
recycling,
maybe
by
neighborhood,
I'm
not
sure
exactly
how
they
did
it.
But
I
wonder
if
that
information
and
if
we
could
get
some
kind
of
friendly
competition
within
neighborhoods
on
with
some
of
these
might
be
helpful.
F
Absolutely
I
think
we
could
revisit
the
goal
and
look
at
different
programs
to
implement
to
get
there.
I'd
say
that
dip
in
2012,
aside
from
you
joining
council,
also
had
to
do
with
the
rolling
out
of
the
big
blue
carts.
You
know
that
more
capacity
for
people
to
recycle
is
what
really
helped
with
that
reduction.
But
I
I
would
say
beyond
you
know,
I've
been
here
for
maybe
almost
four
years
and
really
nothing
significant
has
changed
in
the
way
that
we're
rolling
out
waste
reduction
programs
in
that
time.
B
F
So
real
quick
just
want
to
talk
about
some
collection
challenges
already
mentioned
downtown
and
multi-family
collection
being
a
challenge
I
mean
this
is
really
one
of
the
nicer
looking
alleys.
I
think
this
is
carolina
lane,
but
you
can
see
there's
you
know,
there's
all
kinds
of
carts,
and
so,
if
you
can
imagine
you
know
if,
if
you're
doing
some
development
here
and
you're
putting
a
business
in
on
the
ground
floor
and
30
new
residences
on
top-
and
you
know
so
what
are
you
doing?
F
Putting
30
trash
carts
and
30
recycling
hearts
in
the
alley
and
people
are
trying
to
walk
and
there's
deliveries
happening.
I
mean
it's
just
it
can
get
a
little
wild
in
there.
So
that's
a
challenge
that
I
think
we
face
downtown
we're
seeing
increasing
volume
in
our
yard
debris
and
I
think,
there's
a
concern
that,
with
climate
change
and
more
storms
in
our
future,
we
could
be
seeing
increases
in
debris
as
we
move
forward
with
yard
debris.
F
We
do
have
some
efficiency
issues
that
we
would
be
excited
to
address
so,
for
example,
during
leaf
season.
This
is
not
an
uncommon
scene
for
our
our
collection.
Folks,
you
know
they
get
to
a
house
and
there's
a
hundred
plastic
bags
tied
together
and
they
have
to
stand
there
and
open
and
shake
out
every
single
one
of
those
bags,
and
that's
just
the
way.
F
F
Move
outs
are
also
an
issue
so,
like
the
bulky
program
for
free
is
great,
but
then
some
folks
do
take
advantage
of
it.
If
you
have
a
rental
property
with
high
turnover-
and
you
got
folks
moving
out
every
few
months
and
property
owners
just
pushing
all
that
stuff
to
the
street
and
we're
picking
that
up
for
free-
that's
not
really
our
intention
with
that
service,
but
that
is
something
that's
happening.
F
We
have
cart
violations,
so
this
one
on
the
top
left
is
it's
a
great
example
of
lots
of
things?
You
know
you've
got
carts
way
too
close
together.
So
if
the
arm
goes
to
pick
that
up,
it's
gonna
knock
everything
over
they're
being
left
on
a
sidewalk,
so
people
can't
use
that
sidewalk
they're
left
overnight,
but
it's
also
a
great
example.
It's
like
you
have
these.
You
know
sort
of
like
a
a
different
kind
of
community
here
where
there's
some
multi-family
housing
going
on.
But
then
every
single
person
has
this
cart.
F
F
So
we've
seen
a
bit
of
that
recently,
but
also
just
folks
hiring
contractors
to
do
big
work
and
then
the
contractors
leaving
it
at
the
curb.
You
know
we
got
to
catch
them
in
the
act.
If
we
really
want
to
curb
that
people
just
making
their
plastic
bags
too
heavy,
then
we
have
homelessness,
encampments
with
sanitation
issues
and
illegal
dumping.
F
So
you
know
that's
an
obvious
concern
and
people
look
to
us
as
we're
the
trash
collectors,
but,
like
I
said
earlier,
our
staff
are
out
driving
trucks
on
prescribed
routes
every
day,
picking
up
trash,
and
so
I
can't
just
say:
hey
gordon:
could
you
come
off
your
route
today
and
let's
go
clean
up
this
site,
like
he's,
got
to
get
his
route
done
for
the
day
so
that
your
trash
is
picked
up.
So
there's
not
a
lot
of
flexibility
currently
for
our
staff
to
address
these
community
needs
that
we
have.
F
F
It
just
it
happens,
and
there
are
some
places
around
the
city
where
people
just
drive
in
and
dump
things,
and
I
to
be
honest,
I
don't
understand
it
because,
like
I
said
most
folks
are
paying
the
fee
for
bulky
collection.
You
know
we
can
try
to
dig
through
it
at
times
and
find
names.
Sometimes
people
leave
their
mail
or
an
address
in
it,
and
then
we
can
address
it
directly.
F
There
are
some
hot
spots.
You
know
where
we've
discussed,
maybe
game
cameras
or
something
like
that.
But
you
know
enforcement
can
be
difficult
and
it's
probably
not
you
know.
If
we're
talking
about
a
criminal
activity,
this
might
not
be
on
apd's
highest
priority
list.
If
we
called
them
right
now.
You
know
they
got
a
lot
on
their
plates
too.
So
I'm
not
sure
what
is
yeah.
Did
you
have
a
specific
question
about
it
or
just
well.
F
Is
and
also
just
litter
can
kind
of
breed
more
illegal
dumping.
You
know
if
we're,
if
we're
not
able
to
go
pick.
N
But
yeah
it
is,
I
think
they
call
it
the
broken
window
syndrome,
if
you,
when
we
have,
whether
it
be
just
roadside
litter,
roadside
litter
itself
breeds
illegal
dumping,
and
we
don't
have
a
way
currently
to
address
either
of
those.
If
it's
within
city
right-of-way,
because,
like
I
just
laid
out
the
folks
that
we
have
are
busy
taking
care
of
residential,
solid
waste
collection,
that's
what
we're
set
up
for.
We
want
to
grow.
N
We
want
to
be
more
of
what
our
community
expects
for
from
us
and
that
will
be
part
of
the
part
of
jess's
and
and
taylor's
the
end
of
this
presentation.
Sage.
I
don't
know
if
I
have
the
answer,
but
you've
had
your
hand
up
and
waiting
patiently.
B
Well,
I
mean
really-
and
I
would
love
for
just
to
hear
this-
I'm
just
amazed.
I
this
has
got
to
be
an
a
complicated
issue
at
every
turn,
it's
hard
to
deal
with
so
appreciations.
First
and
foremost,
you
know
this
is
something
I
hear
a
lot
about
from
the
community,
the
cleanliness
of
our
community
at
this
time,
and
whether
or
not
it
has
gotten
worse
or
you
know-
sometimes
I
think
the
pandemic
has
just
kind
of
made
us
see
things
we
didn't
see
before,
or
maybe
it's
exacerbated
issues,
but
I
am
curious.
B
You
know
it
sounds
like
we
might
hear
a
little
bit
about
the
needs
to
do
better.
At
the
end
of
this
presentation,
I
am
curious
how
we
can
do
better.
I
am
curious
how
we
can
inform
the
community
members
more
about
bulky,
pickup
and
ways
that
they
can
help
their
neighborhood
stay
clean
by
using
the
app
and
so
on,
because
there's
so
much
of
this
is
just
complaint
driven.
I
really
think
people
don't
know,
I
don't
think
they
know
they
can
do
this
or
what
it
looks
like.
I
answer
a
question
all
the
time
about.
B
You
know
what
about
that
mess
down
the
street.
Is
there
anything
that
can
be
done
and
I
send
them
to
the
app,
so
I
think
there's
just
an
education
component
always,
but
you
know
I
would
be
curious,
going
forward
like
when
we
start
talking
about
next
year's
budget
and
stuff.
How
do
we,
how
do
we
clean
up
a
little
bit
more.
C
C
Do
we
attribute
any
of
this
illegal
dumping
to
like
kind
of
that
policy
out
in
the
county,
in
the
sense
that
you
know
they
have
to
pay
incrementally
and
have
to
you
know,
enter
into
a
contract
in
order
to
get
waste
disposal
services
I
mean:
do
we
think
that
people
out
in
the
county
are
just
bringing
it
into
the
city
so
that
that
we'll
pick
it
up.
N
I
think
so
and
I'll
I'll
give
my
two
cents
worth
and
then
turn
it
back
over
to
jess.
I
see
that
she's
back,
but
otherwise
gwen,
I
think
so,
because
why
would
you
take
it
and
call
it
somewhere
else
when
you
can
just
put
it
on
your
curb
as
a
city
resident,
that's
paying
the
fee
and
it
gets
done
so
yeah,
I
think
so,
and
for
that
I'll
I'll,
stop
here
and
turn
it
back
over
to
jess.
N
Thanks
for
your
questions-
and
I
look
forward
to
the
end
of
this,
so
we
can
talk
about
how
we
can
do
better.
We
as
professionals
we
want
to
do
better.
We
know
our
community
wants
that
too,
but
as
with
everything,
it's
a
balancing
act
as
far
as
resources.
F
Apologies,
it
sounds
like
you
answered
the
question.
You
know
an
analysis
of
that
would
be
interesting.
We
have
had
issues
around
the
border
of
the
city
limits
in
in
some
places.
C
Yeah,
I
would
think
that
you
know
to
to
verify
that
sort
of
assumption
or
it
if,
if
we're
experiencing
dumping,
you
know
right
on
the
edge
of
the
city
where
you
know
you've
got
folks
who
are
not
getting
waste
pickup.
I
would
imagine
that
that
is
part
of
the
problem,
and
you
know
I'm
just
wondering
if
there's
some
conversations
we
need
to
be
having
with
the
county
that
you
know,
maybe
maybe
they
need
to
rethink
that
policy.
F
F
So,
let's
just
you
know,
if
you
got
an
apartment
complex
and
they
don't
have
a
system
in
place
for
folks
when
they
move
in
and
out,
then
we
we
see
a
lot
of
illegal
dumping
from
that,
and
a
lot
of
cities
have
moved
to
ways
of
providing
different,
a
different
type
of
service
to
multi-family
housing,
or
you
know
the
city
having
requirements
for
multi-family
housing
to
have
these
operations
in
place,
and
we
currently
don't
have
anything
like
that.
C
B
Yep
just
briefly
jess,
when
you
were
frozen,
we
were
just
doing
a
little
acknowledgement.
Thank
you
of
y'all's
department
for
what
must
be.
You
know
an
ongoing,
never-ending,
always
exploding
issue.
So
just
thank
you.
I've
already
missed
that
that
happy
part.
I
am
curious
about
my
goodness.
I
just
lost
my
train
of
thought.
F
Well,
we
can
come
back
to
it
thanks.
I
think
we
can
just
keep
moving
in
the
interest
of
time.
We
just
want
to
talk
about
some
ways
that
we're
addressing
the
challenges
and
I'll
just
keep
this
piece
really
brief.
You
know,
even
with
a
limited
budget,
we
have
been
looking
for
ways
to
try
to
improve
our
service
and
our
efficiency
throughout
public
works.
We've
been
implementing
technology
called
avl
systems
which
stands
for
automatic
vehicle
locator,
but
it
does
a
lot
more
than
that,
especially
in
sanitation
service.
F
So
you
know
you
got
this
smart
technology
on
a
truck
that
improves
our
safety
and
our
customer
service.
So,
for
example,
a
driver
could
have
a
tablet
in
his
truck
and
he's
able
to
follow
the
route.
So
he
knows
where
the
1000
carts
are
that
he
has
to
pick
up
that
day.
If
he
misses
something
it
flags
it.
If
he
sees
an
illegal
pile,
he
can
hit
a
button.
It
goes
to
the
office
particularly
helpful
if
you've
got
a
new
driver,
you
know
who's
trying
to
look
at
a
paper.
F
You
know
old
school
route
sheet
and
then
also
drive
that
huge
truck
and
get
the
job
done
for
the
day.
So
our
avl
program
we
have
been
able
to
implement
and
it
is
helping
us,
be,
you
know
more
safe,
more
sustainable.
It
can
also
do
things
like
monitor
our
driving
patterns
and
our
workloads
and
our
sorry,
our
emissions
and
our
fuel
usage.
So
that's
a
program
that
we
are
excited
about.
B
I'm
sorry-
and
I
know
I
have
a
three
o'clock,
so
I
don't
want
to
keep
this
thing
run
over.
I
knew
at
some
point
in
downtown.
We
were
doing
an
experiment
with
the
multi-family
dumpster
thing.
I
think
it
was
chicken
alley.
Did
we
do
that
and
did
it
did?
We
are
we
still
doing
kind
of
pilots,
of
trying
to
treat
multi-family
differently.
F
We
have
not
implemented
that
it's
something
that
we've
discussed
and
I
did
recently
meet
again
with
the
center
for
craft
and
chris
juliel.
So
you
know
there.
There
is
this
idea
where
you
know
some
downtowns
have
zoned
trash
service,
so,
instead
of
everybody
in
the
zone,
having
a
cart,
you've
got
one
trash,
dumpster
or
compactor,
they
all
pitch
in
to
use
it.
F
You
know-
and
we
are
talking
about
potentially
doing
a
pilot
program
in
carolina
lane
and
chicken
alley
like
I
said,
that's
not
something
that
our
our
fee
structure
and
our
ordinance
is
not
set
up
to
allow
us
to
do
that.
So
it's
part
of
this
discussion.
F
You
know
we're
going
to
see
increasing
costs
in
our
recycling
contract
every
year,
which
is
just
part
of
a
regular
annual
cpi
increase,
but
I
do
think
it's
really
important.
We
need
to
take
a
a
big
holistic
look
at
a
full-scale
review
of
our
operations
and
our
fee
structure
and
our
ordinances
and
figure
out
how
we
can
address
all
these
different
challenges
that
we've
talked
about
in
a
holistic
way.
Yeah.
I
could
go
in
and
write.
F
Okay
now
we're
going
to
charge
everybody
for
bulky,
but
what
ramifications
is
gonna
is
that
gonna
have
and
is
it
the
right
way
to
put
it
into
like
a
whole,
integrated,
solid
waste
management
structure?
You
know
I
just.
I
think
we
need
to
do
like
a
comprehensive
review
and
engagement
process
with
the
community
to
figure
out
how
to
address
all
these
challenges
so
that
we
can
grow
our
operations
with
the
city
and
provide
them
in
a
way.
That's
like
equitable
and
we
meet
our
waste
reduction
goals
and
we
meet
our
customer
service
goals.
F
Those
are
things
that,
as
we've
talked
about,
our
our
staffing
doesn't
have
a
lot
of
capacity
for
right
now,
so
staffing,
that's
just
dedicated
to
waste
reduction
and
recycling
would
really
provide
the
ability
to
develop
and
deliver
programs
so
that
we
can
achieve
those
goals.
A
K
Again,
I
get
to
share
the
good
news
here
slide,
so
you
know,
as
we've
kind
of
discussed
previously,
the
that
monthly
fee
is
really
the
only
one
that
raises
significant
revenue
right
now.
So
obviously
that's
going
to
be
in
the
conversation
when
we
start
thinking
about
you
know
if
we're
going
to
add
resources
to
the
sanitation
division
to
these
services
to
kind
of
meet
some
of
these
challenges.
That
jess
was
just
talking
about.
K
You
know,
that's
a
that's
a
clear
option:
there's
you
know
it's
not
the
only
option.
We
can
also
fund
the
service.
This
is
budgeted
and
partially
funded
through
general
revenues.
So
you
know
our
our
regular
kind
of
tax
base
property
tax
sales
tax.
Obviously
the
challenge
there
right
is
that
we
have
to
prioritize
it
against
other
services
and
programs
that
are
funded
that
way,
which
are
most
of
the
services
and
programs
that
the
city
provides.
K
So
you
know
that
that
that
certainly
is
a
challenge
there
and
then
you
know
just
to
kind
of
make
a
note.
You
know.
I
don't
think
this
is
maybe
not
the
option
that
we've
really
kind
of
discussed
here,
but
there
is
an
option
to
potentially
reduce
service
and
that
could
that
could
look
a
lot
of
different
ways,
but
I
do
want
to
kind
of
make
note
that
I
think
we're
at
a
point
where
this
is.
You
know
the
the
no
change
option
is
is
really
this.
K
This
third
choice,
you
know
the
the
service
is
stretched,
as
jeff
said,
like
they.
Don't
have
the
staffing
resources
to
be
able
to
address
these
kind
of
one-off,
unique
items
that
that
we
see
with
the
homelessness
cleanliness
issues,
litter
illegal
dumping,
all
of
that
stuff.
So
you
know
just
to
make
note
that
that
is
something
you
know.
We
have
limited
resources
and
we
have
to
make
tough
decisions,
and
you
know
that
is.
K
That
is
an
option
that
we
can
pursue
if,
if
that's
the
the
choice
of
of
council
so
yeah,
so
after
all
of
that
good
news,
I
think
we
have
one
more
slide.
K
You
know,
like
I
said
you
know,
we
haven't,
invested
any
really
significant
additional
resources
in
increasing
the
service
in
sanitation
over
the
last.
Several
years,
the
last
few
change
being
in
fy
17
and
we
are
going
to
be
challenged
to
maintain
even
our
existing
service
level
without
some
additional
resources,
and
then,
lastly,
you
know,
essentially
you
know,
as
we
kind
of
have
foreshadowed,
I
think
throughout
this
presentation,
staff
is
reviewing.
The
you
know.
K
Opportunity
to
you
know,
bring
a
fee
increase
related
to
sanitation
services
to
council,
and
you
know
that's
something
that
we'll
come
back
with
later
in
the
budget
process
and
if
you
all
have
any
other
questions
or
have
any
information.
You
know
as
we're
looking
forward
to
that
kind
of
that
next
step.
That
would
be
helpful
for
you
all,
as
you
consider
these
options
and
trade-offs.
G
What
I
would
like
to
say,
I
would
like
to
say
this-
is
some
this
information
you've
given
us
today.
G
I
mean
it's
answered
so
many
questions
that
I've
had
since
my
before
I
got
on
council,
but
because
my
concern
was
the
sanitation
of
the
city
and-
and
now
I
see
why
and
like
I
said
earlier,
the
budget
that
you've
worked
within
and
your
confines
with
the
limited
resources
you've
done
a
amazing
job
with
what
you've
had
to
continue
with,
and
I
think
we
definitely
have
to
do
something
about
this
and
and
like
I
said
now
at
least
I
understand
why.
G
So
it's
something
I
think
that
should
be
top
of
the
hat
for
council
as
well
as
well
as
other
private
partners
in
the
community.
We
may
actually
have
to
do
something
I
mean
as
far
as
I'm
concerned,
I've
talked
to
tda
before
about.
I
feel
that
there's
some
of
the
they
benefit
tremendously
from
the
city's
resources
and
the
cleanliness
is
one
thing
that
actually
affects
them
and
the
people
that
come
here.
G
So
I
have
talked
to
tda
about
trying
to
do
some
type
of
partnership
where
they
actually
could
maybe
invest
in
some
type
of
venture
to
keep
the
city
clean
up
with
resources
they
have,
and
I
will
be
continuing
that
conversation
now-
that
I've
seen
basically
the
issue
so
hopefully,
like
I
said
we
will
be
able
to
work
together,
but
this
is-
and
I
greatly
appreciate
this
because
it's
helped
me
immensely
understand
a
lot
of
things
that
I
didn't
understand
about
the
city.
Thank
you.
K
Thank
you,
councilwoman
kilgore.
I
appreciate
that
and
I
do
want
to
say
shout
out
to
the
to
the
public
works
staff.
It
was
a
collaborative
effort
to
put
all
this
information
together
and
they
were
very
helpful
and
you
know
I
think
this
is
the
kind
of
thing
that
again
we
we
haven't
gotten
the
opportunity
to
really
talk
about
some
of
these
kind
of
core
services
that
the
city
provides
that
people
rely
on
every
day.
Right.
That's
really
important
right,
like
people
care
a
lot.
K
If
they
have,
you
know
folks
illegally
dumping
on
their
street
or
in
their
neighborhood.
That's
that's
a
huge
problem
that
we
need
to
figure
out
how
to
address.
So
we
appreciate
the
opportunity
to
kind
of
bring
this
information
forward
to
you
all
and
we'd
love.
You
know
I'd
love
to
be
able
to
do
this
with
all
of
our
services
with
all
of
council,
but
you
know
we're
about
out
of
time
here
and
you
know.
K
Unfortunately,
we
just
have
to
try
to
prioritize
where
we,
where
we
spend
time
talking
about
stuff,
but
certainly
something
that
we
want
to
do
more
of
in
the
budget
process
and
in
this
year's
budget
process.
So
thank
you.
C
C
You
know
look
so
and
looking
at
you
know
how
we
deliver
the
service
etc.
I
mean.
Is
that
going
to
be
done?
Will
we
be?
Will
we
have
that
information
by
the
beginning
of
the
budget
cycle?
Do
you
need
allocation
to
study
this?
C
How
how's
that
gonna
happen
and
then
remind
me
how
I
probably
could
just
ask
my
husband
right
now,
but
where,
where
do
people
pay
their
sanitation
fee?
Is
it
with
their
water
bill?
No,
no!
It
is
well.
I
mean
one
thing
greg
and
I
talked
about
you
know.
I
I
sit
on
the
msd
board
and
frankly,
we
routinely
every
year
come
come
higher
low
water.
C
You
know
we're
increasing
the
fees
and
it's
basically
just
you
know
it's
basically
to
to
maintain
or
increase
service
levels,
but
it's
done
every
year,
but
it's
incremental.
It's
not
three
dollars
and
fifty
cents.
That's
a
lot
in
one
year
and
I
guess
I
would
really
like
us
to
look
at
the
pros
and
cons
of
sort
of
putting
a
plan
in
place
where
you
know.
Look
it's
just
it's
just
inflation
or
it's
or
you
know
putting
together
a
plan
that
says
in
the
next
five
years.
C
We
want
to
increase
our
service
by
x,
y
and
z,
and
in
order
to
do
that,
we're
gonna
need
to
put
small
fee
increases
in
every
year.
I
mean
for
me.
I
guess
I
I
would
much
prefer
you
know
a
concept
of
I'm
just
going
to
expect
50
of
50,
not
50.
I
didn't
mean
that
people
a
50
increase
every
year
and
that's
just
what
I
build
into
my
own
household
budget.
C
C
So
I
guess
I
would
just
like
us
to
think
about
that
that
you
know
that
we
again
the
county
doesn't
even
require
people
to
have,
and
so
county
residents
are
paying
incrementally,
and
I
assure
you
they
don't
just
you
know
once
every
20
years
get
a
fee
increase.
It's
probably
going
up,
you
know
a
little
bit
every
year,
so
I
guess
I
would
like
us
to
look
at
that,
but
then
what
I
but
my
first
question
was:
how
are
we
going
to
answer
all
these?
These
questions
that
you
brought
up.
F
So
I
would,
I
would
propose
that
we
look
at
develop
developing
a
long-range
master
plan
for
the
city.
It's
something
that
a
lot
of
cities
have.
I
think,
maybe
we've
had
one
in
the
long
in
the
past,
but
we
don't
currently
have
you
know
a
long-range,
solid
waste
master
plan
that
looks
at
you
know
what
is
the
best
way
to
structure
our
operations
and
like
what
does
the
city
look
like
growing
in
the
next
10
years?
F
How
do
we
structure
the
fees
and
do
we
have
an
incremental
plan,
or
do
we
charge
all
our
cart
for
some
services
and
how
do
we
meet
our
waste
reduction
goals?
You
know:
are
there
things
that
we
want
to
look
at
over
the
next
10
years?
That's
that's
what
I
would
be
looking
to
you
to
help
us
answer
all
those
questions.
H
And
miss
listener.
That's
that's
not
going
to
happen
between
now
and
the
time
that
we
have
the
budget
process
right,
what
we're
probably
a
year
or
two,
even
if
we
even
started
it
probably
next
year,
it
would
still
be
another
year
before
we
would
have
those
answers.
But
I
think
what
we
want
to
do
this
year
is
to
start
to
build
a
foundation
of
incrementally
having
an
adjustment,
probably
to
the
fees
and
then
look
into.
H
Are
there
some
additional
incremental
steps
that
we
can
take
while
that
plan
is
being
produced
and
and
developed,
because
I
think
where
we
are-
and
we
have
talked
about
this-
I
know
definitely
since
I've
been
here
is
we
have
got
to
rethink
and
put
more
emphasis
on
our
core
services.
B
Not
really
a
question,
I
just
know
that
I
hear
from
constituents
about
the
increasing
need
for
the
bear
proof,
cans
and
some
upsetness
around
the
fee,
and
I
someone
had
emailed
them
said
they're
potentially
grant.
So
if
we're
going
to
be
brainstorming
like
just
you
know,
how
do
we
clean
up?
I
know
there's
been
a
study
on
our
bears
being
too
large
and
eating
too
much
human
food
and
dying
from
plastic,
and
it's
a
multi-faceted
issue.
F
You
know,
I
think
there
are
things
that
we
we
know
what
we
need
to
do
right
now,
and
you
know
we
know
that
we're
going
to
need
staff
to
you
know
address
these
300
extra.
You
know
residences
every
year
like
we,
there
are
things
that
we
do
know
and
maybe
just
need
some
additional
capacity
to
address
and
then
there's
other
things
that
might
you
know
take
a
little
time
that
we're
looking
at
long
range.
H
So
so,
for
example,
when
we
had
our
council
retreat
and
you
all
identified,
you
know
community
appearance
as
an
issue,
you
know
staff
went
off
and
worked
on.
You
know
trying
to
cost
that
out
and
we
finally
kind
of
have
those
numbers.
So
we
know
you
know
if
we
added
additional
staff
to
address
kind
of
cleanup
and
community
appearance
what
that
would
cost
us.
H
So
those
are
the
kinds
of
things
that
we
want
to
introduce
to
council
again,
it's
almost
some
baby
steps
and
then
having
a
more
broader
holistic,
look
at
the
total
restructuring
and
all
that.
But
we
may
need
some
additional
assistance
to
look
at
those
things.
C
Okay,
thank
you.
Well,
I
found
this
incredibly
informative
and
it's
I
you
know.
I
always
appreciate
city
staff
and
what
you
guys
do,
but
you
know
the
more
you
learn
the
more
you
really
go
wow.
You
know
this
is
probably
hard
to
do
really
hard
to
do
and
you
do
it
effortlessly
and
with
smiles
on
your
faces.
C
It's
very
nice,
but
with
that
I'm
going
to
we
didn't
get
any
public
comments
before
the
meeting,
but
I
will
ask
staff
if
we
have
anybody
who
wants
to
if
there's
anybody
on
the
line
that
wants
to
make
public
comment,
there
is
nobody
on
the
line
unbelievable.
F
C
You
so
much
and
with
that
I
will
adjourn
the
meeting.