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From YouTube: Public Safety Committee
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B
Good
morning
to
you
all,
I'm
vice
mayor
shanika
smith
and
the
chair
of
public
safety
committee,
I'd
like
to
welcome
you
to
our
august
24th
meeting.
All
council,
members
and
staff
are
participating
virtually
to
help
our
audience
follow
along
I'll
state.
Each
section
of
the
agenda
allowed
we're
streaming
live
on.
Our
virtual
engagement
hub
was,
which
is
accessible
through
of
the
virtual
engagement
hub
link
on
the
front
page
of
the
city
website.
B
B
B
B
We
will
take
public
comment
for
30
minutes
during
each
of
these
public
public
comment
period
times.
The
callers
will
have
three
minutes
to
make
your
comment.
If
you
are
watching
the
meeting
through
the
live
stream,
while
you're
listening
to
the
meeting
by
phone,
please
make
sure
that
you
turn
down
your
volume
on
your
device
before
you
speak.
B
I
will
now
go
through
and
introduce
all
the
committee
members
and
staff
who
are
participating
virtually
let's
make
sure
that
you
keep
your
microphone
muted
when
you're,
not
speaking
councilwoman
kilgore
good
morning,
hi
husband
kilgore.
I
think
you
might
need
to
up
your
volume
just
a
little.
E
This
is
kim.
I
have
two
issues.
One
is
about
the
agenda.
Just
another
request
to.
Please
have
access
to
documents
sooner,
so
I
can
review
them
before
the
meeting.
The
public
safety
presentations
were
available
to
me
at
10
51
a.m,
which
is
nine
minutes
before
the
meeting
starts
and
then
about
the
minutes.
B
Is
there
a
second
second,
okay
with
the
motion
in
a
second
I'll?
Do
a
roll
call
vote
for
the
approval
of
the
minutes,
councilwoman
kilgore,
yeah,
councilwoman,
rony,.
A
B
F
Thank
you
vice
mayor
smith
and
good
morning,
again,
everyone.
I
know
it's
often
that
we
council
receives
information
from
the
police
department
on
crime
and
what's
occurring
throughout
the
city,
but
we
haven't
really
had
an
opportunity
to
give
an
update
on
our
newly
formed
community
engagement
division.
So
today
we
kind
of
want
to
give
you
a
little
bit
of
insight
into
why
that
division
was
created
and
also
just
the
really
excellent
work
that
the
officers
assigned
to
that
division
have
been
doing
so.
Excuse
me
next
slide.
Please.
F
This
division
was
formed
in
october
of
2020,
and
the
primary
its
primary
goal
is
to
partner
with
community
organizations
to
proactively
problem
solve
and
to
improve
neighborhood
quality
of
life.
That's
our
goal!
F
Next,
please
what
the
division
does
they?
They
focus
on
crime
prevention,
providing
neighborhood
services,
but
they're
also
going
to
be
very
active
in
recruitment
in
rebuilding
the
police
department.
They
also
handle
special
events.
Our
school
resources,
resource
officers
are
assigned
to
the
division,
as
is
our
public
housing
unit.
F
So.
The
question
is:
why
did
we
have
to
create
the
division?
What
was
the
necessity
for
it?
What
apd
had
done
prior
is
we
had
one
or
two
community
or
resource
officers
assigned
to
each
of
our
four
patrol
districts.
F
Another
problem
was
the
cross,
would
often
change
or
become
reassigned,
which
really
created
a
lack
of
continuity
between
apd
and
the
neighborhoods
we
serve.
We
saw
that
messaging
was
inconsistent
when
you
have
eight
people
delivering
a
message
oftentimes.
That
message
is
going
to
get
confused
or
somebody
wouldn't
have
accurate
information
to
provide.
So
we
really
weren't
communicating
with
our
neighborhoods
effectively
and
then,
of
course,
there
was
really
no
follow-up
in
accountability.
F
When
we
would
hear
problems
in
a
neighborhood,
it
was
the
cross
kind
of
responsibility
to
see
that
action
was
taken,
but,
of
course,
without
any
really
direct
supervision
of
that
unit.
Whether
or
not
the
solutions
were
effective
or
not
really
couldn't
be
determined,
and
quite
often
we
would
see
problems
that
you
know
just
recur
and
continue
without
a
real
resolution.
So
we
really
needed
a
command
structure
put
in
place
to
ensure
that
the
complaints
were
being
answered,
that
the
follow-up
was
sufficient
and
that
you
know
issues
did
in
fact
get
resolved.
F
F
F
E
Thank
you
just
for
clarification
for
anyone,
who's
listening
when
you
say
9
11.
Are
you
also
referring
to
9-1-1.
F
F
Just
some
of
the
accomplishments
so
far
some
of
the
work
the
unit
has
been
doing.
We
have
been
able
to
attend
either
in
person
or
virtually
58
community
community
meetings.
Since
january
1st,
the
unit
has
handled
roughly
254
community
complaints
to
this
point
and
resolved
most
of
them,
and
some
just
can
you
know,
are
chronic
and
re
require
continual
attention.
F
Next,
please,
here's
pretty
much
the
areas
where
we're
seeing
the
highest
number
of
complaints.
I
I
don't
think
anybody
is
surprised
by
downtown.
We
always
have
issues
downtown
the
haywood
road
corridor,
bleachery
boulevard
and
fairview
road
and
our
tunnel
road
corridor.
Here's
where
we're
receiving
the
most
complaints.
F
But
in
addition,
you
know:
we've
seen
complaints
of
littering
graffiti
vandalism
and
just
a
lot
of
requests
for
crime
prevention
and
information
on
how
to
how
businesses
and
homes
can
better
protect
themselves
and
we're
also
trying
to
work
and
develop
a
more
deeper,
more
rich
neighborhood
watch
program,
which
is
kind
of
fallen
by
the
wayside
in
recent
years.
F
Currently,
the
division
and,
of
course,
they're
working
every
single
day,
but
there
just
are
a
lot
of
requests
and
we
have
38
pending
active
complaints
that
we're
working
on
as
we
speak
next,
please
at
this
point,
I'm
gonna
turn
it
over
to
captain
lamb.
Captain
lamb
is
the
head
of
our
community
engagement
division
and
he's
just
gonna
provide
a
quick
rundown
of
just
some
of
the
collaboration
that
we
have
done
up
to
this
point
so
mike,
if
you
would
yes
thank
you.
G
So,
for
example,
the
problems
that
we've
been
working
on
within
the
community
and
again
this
is
through
community
collaboration
that
we're
able
to
to
work
through
these
issues,
because
it's
the
community
that
is,
that
is
driving
these.
These
requests-
and
you
know
each
community
is
different,
so
we
try
to
tailor
these
requests
in
the
resolution
as
to
the
needs
of
the
community.
G
So
we
met
with
the
national
housing
authority,
the
hillcrest
residence
council
and
also
umoja
health,
wellness,
justice,
collaborative
and
collective
to
problem,
solve
these
issues
and
also
present
for
members
of
council
and
the
city
manager,
and
then
also
some
community
outreach
groups
that
were
there.
So
it
was
a
productive
meeting.
We
are
going
to
have
a
strategy
meeting
coming
up
in
the
next
week
or
two,
and
then
it
will
ultimately
be
with
collaboration
with
the
community
and
with
housing
authorities
to
have
results
there
and
improve
the
quality
of
life
issues
that
they've
presented
to
us.
G
Our
next
example
is
complaints
of
illegal
camping
that
we
had
at
river
bend
park
there
by
walmart,
so
it
was
through
our
collaboration
and
work
with
different
city
departments
surrounding
businesses
and
with
great
help
from
homeward
bound,
also
and
some
of
their
partners
to
conduct
outreach
to
the
campers.
G
There
were
violent
crime
concerns
within
the
park
also
because
when
you
have
high
victimization
rates
among
people
that
are
experiencing
homelessness,
but
as
long
as
as
well
as
the
the
offender
rates
also,
so
we
work
to
help
them
through
some
of
those
issues,
connect
them
with
services,
get
them
in
alternative
housing,
and
then
we
were
able
to
get
the
camp
campers
in
places
that
they
they
needed
to
be
and
improve
their
quality
of
life,
as
well
as
the
quality
of
life
for
the
neighborhoods
and
the
communities
around
them.
G
Next
was
burton
street.
We
had
complaints
of
illegal
parking
on
burton
street,
especially
some
of
the
older
residents
were
concerned
about
ambulances
and
fire
trucks,
able
to
navigate
the
streets
and
get
to
their
homes
whenever
they
were
needed.
So
we
worked
with
the
west
asheville
officers
in
adam
district.
G
The
asheville
fire
department
was
a
great
help
and
also
the
neighborhood
association
to
increase
education,
signage
and
conduct
some
enforcement,
and
then
we've
seen
improvements
there
and
lastly,
we
had
numerous
complaints
about
crime
and
quality
of
life
issues
around
pritchard
park,
so
we
collaborated
with
homeward
bound
with
parks
and
recreation
with
the
city
and
also
with
surrounding
businesses
to
improve
the
conditions
there.
We
did
this
through
first
conducting
outreach
to
connect
folks
with
services
to
meet
their
needs.
G
Also,
the
cleaning
of
the
park
was
was
consistently
clean
and
then
also
education
and
enforcement
have
helped
improve
the
issues
surrounding
pritchett
park
and
we've
talked
to
several
business
owners
in
and
around
the
park
and
they've
they've
been
thankful
and
noticed
the
improvements
there.
B
I
don't
have
any
questions
for
captain
lamb
but
hi
lamb.
How
are
you
have.
B
All
right,
I
just
had
a
comment
to
make,
because
I
heard
I
heard
a
lot
about
some
of
those
meetings
that
you
just
presented,
and
you
know
I'm
glad
that
the
model
has
been
addressed
and
kind
of
revised,
because
before
community
engagement
was
just
about
showing
up
to
community
events
and
trying
to
build
trust.
B
B
Customized
action
plans
per
community.
Could
you
give
me?
Could
you
give
me
some
information,
and
this
is
for
the
public
to
hear
as
well?
Can
you
give
me
more
information
about
how
the
hillcrest
community,
the
burton
street
community
some
of
the
communities
that
you
visited?
How
were
you
received
in
that
meeting
and
what
was
some
of
the
feedback
about
police
presence
and
partnering
with
the
police.
G
Thank
you
for
bringing
that
up.
We,
we
were
received
very
well
within
all
our
community
meetings.
We've
recently,
especially
within
burton
street,
the
hillcrest
community,
and
also
the
our
shiloh
community
meeting,
which
we
had
back
in
july
residents,
were
concerned
about
crime.
They
were
also
concerned
about
the
staffing
shortages
and
wanted
to
know
what
they
could
do
to
help
and
to
partner
with
us.
They
were
also
very
understanding
at
our
current
numbers
and
knew
that
they
were.
G
We
are
limited
in
what
we
can
respond
to,
so
that
collaboration
is,
is
so
much
more
important
now,
given
our
current
staffing,
but
also
we,
you
know,
we
had
discussions
recognizing
that
each
community
has
different
needs.
So
through
that
communication
and
collaboration,
we
know
exactly
what
their
needs
are
and
if
it
doesn't
involve
policing,
then
we
can
connect
them
to
the
right
services
and
then
I'll
work
together
to
try
to
solve
those
issues,
but
we
were
forming
some
some
good
partnerships.
G
A
lot
of
that
is
through
the
officers
within
the
community
unit
community
engagement
division,
because
a
lot
of
those
have
good
experience
and
already
have
those
relationships
formed.
So
it's
it's
so
vital
for
us
to
have
experienced
officers
that
have
those
relationships
and
that
trust
already
built
in
within
those
communities.
B
And
I
could
take
it
that
those
weren't
easy
conversations,
because
there
are
always
there's
always
room
for
improvement,
especially
how
we
as
law
enforcement,
respond
to
certain
communities.
When
response
is
necessary-
and
I
mean
I'm
sure
there
was
feedback
and
some
some
concerns
addressed.
B
H
Vice
mayor,
if
I
could
chime
in,
I
was
at
the
meeting
with
the
hillcrest
community
and
what
was
surprising,
but
I
guess
it
was
a
pleasant
surprise.
Was
the
willingness
of
the
community
community
members
to
say
we
just
don't
want
you
to
solve
our
problem.
We
want
to
work
with
you
that
they
wanted
to
take
ownership
and
just
wanted
to
figure
out
what
their
specific
role
could
be
as
it
relates
to
you
know,
just
taking
ownership
of
their
community
and
community
issues.
H
They
essentially
just
said.
We
just
need
help
on
these
kinds
of
things
and
we'll
do
the
other
heavy
lifting,
and
that
was
so
impressive
to
me
that
they're
willing
again
to
take
responsibility
for
the
things
that
they
can
solve,
but
they
want
us
to
solve
all
the
other
things.
That's
not
within
their
wheelhouse.
C
I
don't
have
any
questions.
I
just
have
a
comment.
I
I
would
like
to
comment
on
the
apd
for
implementing
this
program
in
the
community.
That,
I
think,
is
something
I
think
it's
all
a
missing
gap,
that's
sort
of
been
missing
and
I'm
really
happy
to
see.
You
know
that
this
is
up
and
running,
and
the
one
thing
I
took
away
from
this
was
of
these
particular
by
putting
these
things
in
place
and
being
involved
in
the
community.
C
What
they'd
actually
be
doing
is
also
recruiting
people
from
the
community
to
possibly
join
apd,
and
I
think
that
is
definitely
a
a
plus
for
the
community,
because
that's
what
community
policing
is
all
about-
and
this
gives
people
a
chance
that
usually
do
not
know
much
about
it
or
you
know
an
opportunity
to
sort
of
get
comfortable
with
the
police
department,
so
they
actually
can
feel
comfortable
actually
being
employed
by
the
police
department.
C
And
I
think
this
is
a
big
step
in
changing
the
complexion
of
a
lot
of
the
communities
is
having
police
officers
from
the
community
working
in
the
community
with
them.
So
I
I
really
appreciate
you
taking
these
steps
and
it's
something
that's
really
needed
and
I
think
it's
going
to
make
a
big
impact
on
the
community.
F
Thank
you,
and
yes
that
I
mean
that
was
definitely
one
of
our.
Our
considerations
was
to
include
recruitment
under
this
particular
division.
You
know
normally,
in
most
police
agencies,
recruitment
kind
of
falls
under
like
a
a
training
type
division,
but
the
you
kind
of
miss
the
community
piece
so
to
have
these
officers
actively
out
there
and
you
know
just
constantly
engaging
constantly
problem
solving.
F
It
truly
does
make
a
difference
and
it's
just
a
natural
fit
to
have
recruitment
fall
under
that
division
head
and
as
you're
as
you're,
making
those
connections
and
establishing
those
partnerships.
It
really
is
a
much
more
effective
way
to
bring
bring
candidates
into
the
profession,
so
we're
gonna.
We're
gonna
continue
with
that
effort,
and
hopefully
you
know
we'll
continue
to
see
success,
but
we're
really
with
this
division,
we're
really
just
getting
started.
E
Thank
you.
So
a
question
did
come
to
mind.
I've
heard
today
that
in
the
community
meetings,
namely
hillcrest
that
there
were
a
number
of
community
issues
that
were
identified,
that
the
community
would
like
to
self-address
internally
and
then
a
list
of
issues
that
apd
would
address
that
were
outside
of
the
whale
house
of
the
community
or
the
neighborhood.
F
Yeah
sure,
as
I
was
at
that
meeting
as
well
again,
a
lot
of
a
lot
of
issues
are
with
housing
themselves
and
as
far
as
property
cleanup
problems
with
tenants
and
some
of
the
parking
issues.
F
But
when
you
start
getting
into
like
the
speeding
vehicles
and
things
like
that,
it
does
become
more
of
an
enforcement
effort.
If
we
do,
we've
got
abandoned
vehicles
that
might
need
to
be
towed
out
so
apd
would
you
know,
help
facilitate
some
of
that
and,
of
course
you
know
we're
always
talking
about
the
security
of
those
neighborhoods
and
different
measures
that
can
be
put
in
place
for
crime
prevention.
So
we
have
those
discussions
with
housing
as
well.
So
it's
just
really.
You
know
we
all
come
to
the
table.
F
We
all
discuss
what
the
problems
are,
and
we
figure
out
you
know,
kind
of
who
does
what
and
and
when
there's
an
understanding
of
what
everyone's
capability
is
and
really
who's
responsible,
because
sometimes
you
know,
communication
can
be
poor
and
someone
might
think.
Well,
you
know:
hey
apd
should
be
responsible,
should
be
coming
over
here
and
and
towing
vehicles,
but
you
know
there's
a
not
an
understanding
that
that's
private
property,
so
it
falls
under
housing.
F
So
a
lot
of
it
is
just
channeling
the
complaints
and
the
concerns
to
the
proper
area-
and
you
know
they'll
always
be
issues
in
in
every
neighborhood
that
are
are
solely
related
to
crime
and,
of
course,
that's
where
that's
where
apd
comes
in
again,
but
a
lot
of
it's
just.
The
facilitation
of
the
meetings
itself,
sorting
out
prioritizing
the
problems
seeing
who
we
need
to
bring
in
to
get
those
solved
a
lot
of
times.
F
You
know
if
it's,
if
it's
the
city,
then
the
police
department
will
relay
the
message
to
the
proper
department
head
in
the
city
to
resolve
those
issues,
so
they
had
problems
with
garbage
clean
up
and
pick
up,
and
we
we
just
you
know,
had
a
lot
of
discussions
where
we
could
go
with
some
of
those
issues
and
there
was
a
better
understanding
of
how
those
problems
were
created.
F
C
Another
agreement,
a
question
I'd
like
to
ask
to
chief
zach:
is
this
division?
Will
they
have
people
that
sort
of
are
specialized
in
identifying
what
type
of
action
is
needed
in
a
certain
community
say,
for
instance,
are
they
working
with
different
groups
like
say,
for
instance,
there's
a
middle
of
someone,
that's
suffering
from
some
type
of
middleweight
illness
and
when
the
policemen
actually
work
with
that
they're
able
to
call
some
of
those
partners
to
to
handle
that?
C
Is
that
how
they're
doing
it
are
they
reaching
out
to
other
areas
to
sort
of
solve
some
of
the
problems
that
maybe
not
fall
under
their
particular
realm
of
expertise?.
G
Yes,
ma'am.
We
one
example
of
that
is
our
partnership
with
buncombe
county
and
also
with
rha.
We
had
a
young
lady
that
officers
were
interacting
with
on
calls
for
service
where
we
were
dispatched
to
either
a
welfare
check
or
a
civil
disturbance
call,
and
we,
the
officers,
realized
that
there
was.
You
know
something
more
to
the
issue
there
that
this
young
lady
was
dealing
with.
So
we
were
able
to
get
her
information
connect.
Her
with
rha
were
able.
G
They
were
able
to
do
a
evaluation
on
her
and
get
her
to
the
proper
mental
health
services
that
that
she
needed,
and
that's
that's
just
one
example.
So
we
do
work
with
mission
hospital
rha
via
health,
we're
also
in
a
couple
of
different
community
groups,
with
not
only
mental
health
services
providers,
but
also
with
addiction
recovery.
G
Like
sunrise,
recovery
has
been
a
great
partner
to
us
to
try
to
give
folks
some
of
the
peer
support
that
they
need
as
well
so
yeah
we've
we've
got
several
different:
the
community
and
also
service
provider
groups
that
that
we
meet
with
on
a
regular
basis,
so
that
if
we
have
somebody
if
a
problem
can
be
solved
using
those,
we
would
rather
take
those.
F
Yeah
and
quite
often
I
mean
we're
making
people
aware
of
services
that
they're
not
even
aware
that
they
exist
and
and
don't
know
where
to
turn
for
help,
but
when
we
have
kind
of
this,
the
model
that
we
have
now
where
we
can
really
funnel
everything
to
to
one
coordinator
which,
which
is
really
captain
lamb
in
his
team
and
they're,
just
becoming
so
much
more
familiar
in
establishing
these
relationships
with
partners.
F
That
response
is
just
so
much
quicker
now
they
know
you
know
quite
often
when
I
first
got
here,
I
would
I
would
get
the
emails.
Can
you
help
us
with
this
particular
issue?
And
of
course
I'm
getting?
You
know
a
hundred
emails
a
day,
and
sometimes
you
know
I
would
not
get
to
something
now.
These
they're
contacting
captain
lamb
and
his
division
directly
and
getting
just
a
rapid
response,
but
as
our
team
becomes
more
familiar
with
our
partners,
things
just
go
much
much
smoother.
Everyone
knows
who
to
call
and
oftentimes.
F
You
know
we're
not
even
getting
the
911
call,
it's
just
hey
we.
We
know
this
division
exists.
We
know
they
problem
solve
just
call
them
directly
and
we
know
they're
going
to
be
on
it
quickly
and
we
know
who
to
follow
up
with
when
there's
when
there's
no
result
or
when
results
are
lacking
and
again,
a
lot
of
these
problems
are
chronic.
You
know
it's
not
just
you
know,
take
a
911
call
go
out
there,
solve
it
and
and
move
on
to
the
next
problem.
F
I
think
we're
far
more
effective
in
resolving
a
lot
of
these
issues
and,
like
I
say,
I
think,
we're
just
we're
just
scratching
the
surface
on
what
our
capability
is
going
to
be
as
we
build
our
resource
up.
I
think
we're
going
to
see
even
more
of
an
impact
from
this
group
of
officers,
and
I
can
tell
you
and
there's
a
lot
of
officers
here
who
are
really
really
want
to
work
this
division,
because
they
can
just
see
the
impact
that
they're
having
so
I'm
I'm
constantly.
F
You
know
talking
with
officers
and
they're
saying
hey:
are
there
going
to
be
any
openings
in
community
engagement
because
they
want
to
be
a
part
of
of
solutions?
So
it's
working
out.
Well,
you
know
we're.
You
know
we're
just
getting
started,
but,
as
you
can
see
in
our
future
initiatives
where
we
really
want
to
expand
when
staffing
permits,
we
know
we're
still
talking
with
the
county
on
the
paramedicine
program.
F
So
obviously
you
know
we're
going
to
be
a
big
part
of
that
we're
looking
at
some
other
agencies
across
the
country
who
also
have
community
paramedic
programs,
but
also
dedicated
homeless
outreach
teams
who
can
because,
as
we
know,
the
homeless
are
often
victims
of
crime
and
and
those
crimes
go
under-reported
and
under-investigated,
and
we
need
people
in
boots
on
the
ground
all
the
time
reaching
that
population
and
addressing
their
needs,
which
you
know
can
be
quite
complicated
at
times.
F
I
said
before
our
neighborhood
watch
program
is
kind
of
probably
mostly
due
to
the
just
changes
in
leadership
has
kind
of
fallen
by
the
way
side.
So
we
want
to
reinforce
that,
and
I
think
we
have-
and
I
know
from
captain
lamb
discussions
he's
having
at
these
community
meetings
is
we
have
our
neighbors
who
want
to
be
more
involved
and
who
want
to
get
these
programs
up
and
running
and
to
be
very
viable
and
produce
results.
F
Crime
prevention
is
something
you
know
we
don't
want
to
just
respond
after
it's
occurred.
You
know
we
want
to
be
able
to
proactively
work
with
our
business
community
and
our
neighborhoods
on
what
they
can
do
to
protect
their
neighborhoods
and
protect
their
business.
We
want
to
be
very
proactive
and
do
on-site
visits,
make
recommendations
and
not
just
show
up
after
there's
been
a
larceny
or
a
burglary.
We
want
to
be
very,
very
proactive,
so
we're
going
to
look
at
that
youth
programs
and
partnering
with
different
groups.
F
Certainly,
we
want
our
police
involved
in
that
because
again,
it
goes
a
long
way
towards
recruiting
that
homegrown
talent
that
we're
really
looking
for
it's
nice
to
get
candidates
from
out
of
the
region,
not
today
asheville.
But
we
really
understand
the
importance
here
of
trying
to
develop
and
homegrown
talent
who
want
to
enter
this
profession
and
serve
our
city.
So
we're
deeply
involved
in
that
and
also
we
get
a
lot
of
requests
and
concerns
from
houses
of
worship
and
their
safety.
F
So
again
we
want
to
be
able
to
do
site
visits,
make
recommendations
and
make
sure
that,
if
problems
do
begin
to
develop
that
we're
not
just
getting
the
9-1-1
call
that
we're
being
much
more
proactive
and
the
ability
to
to
keep
those
communities
safe
as
well.
So
that's
what
we're
looking
for
towards
the
future.
F
Obviously,
staffing
is
a
concern.
We
can't
tackle
everything
right
now,
but
this
is
the
long-term
goal
for
this
division
and
where
we're
headed
next,
please
and
again
just
very
easy
to
contact
us.
We've
I've
gone
on
and
on
about
tip
411
and
how
how
successful
that's
been
and
continues
to
be.
For
us,
the
asheville
app
and
of
course
you
can
email
our
community
engagement
division
directly
at
apd
community
engagement.
All
one
word
at
ashevillenc.gov.
F
If
you
want
quicker
service
hit
that
email
and
I
can
almost
guarantee
you
at
least
someone
from
that
division-
is
going
to
contact
you
within
24
hours
for
follow-up.
That's
our
goal.
We
don't
want
any
complaint
sitting
for
days
on
end.
Sometimes
it
does
happen,
but
we
try
to
really
get
to
things
as
quickly
as
possible
and
to
start
working
on
a
resolution
or
at
least
a
game
plan
for
the
future.
C
Yes,
the
chief
zack
basically
was
saying
something
about
vision.
Now
I
was
just
wondering
what
size
is
it?
How
many
participants
do
you
have
in
that
division
at
this
particular
time.
F
E
C
So
the
next
question
is:
what
is
your
town
time
frame
that
you
have
that
these
departments
will
be
up
to
the.
F
F
Obviously
we
do
have
10
who
are
going
to
be
entering
blet.
We
have
four
officers
right
now
in
field
training,
so
but
we
we
do
have
vacancies
everywhere,
so
we're
going
to
just
try
and
plug
and
fill
as
best.
We
can.
F
Of
course,
our
number
one
priority
is:
is
9-1-1
calls
and
having
the
resources
available
for
the
most
serious
calls
we
get
and,
of
course
we
know
we're
short-handed
there,
but
as
as
we
bring
officers
on
we're
going
to
try
and
fill
these
slots,
but
but
we
just
have
a
lot
of
slots
to
fill,
and
you
know
resources
are
stretched
then,
and
that's
why
we
have.
You
know
right
now:
38
different
complaints
in
the
queue.
F
So
we
know
we
need
to
provide
more
officers
in
there,
but
we
have
other
needs
as
well
and
as
we
move
forward,
we'll
just
sort
out
the
priorities
and
and
try
to
get.
You
know
the
appropriate
staff
to
handle
the
volume
of
complaints
and
calls
that
we're
receiving.
So
that's
a
challenge,
we're
it's
gonna,
we're
years
away
to
being
fully
staffed.
E
This
is
kim.
Can
we
go
back
to
slide
11?
E
Thank
you.
So
I
see
that
we're
partnering
with
the
community
paramedics.
I
think
that's
a
great
step
towards
diversifying
our
public
safety
response,
and
yet
I'm
curious,
because
I
was
looking
back
to
see
when
it
was
scheduled.
E
Back
in
july,
I
spent
four
and
a
half
hours
with
the
community
paramedics
department
and
team,
with
lots
of
information
about
the
pilot,
the
data
that
they
had
at
the
time
they
were
currently
serving
downtown
in
west
asheville
at
the
time.
E
So
the
information
I'm
looking
at
is
what
are
the
metrics
of
the
pilot,
and
so
we
could
better
understand
who
we're
partnering
with,
and
that's
one
of
the
reasons
why
I've
asked
for
a
presentation
either
to
this
group
or
the
full
council,
because
my
hope
is
that,
even
in
the
two
months
since
that
afternoon
that
they
would
have
more
data
to
present
how
many
staff
that
they
have,
what
neighborhoods
are
they
serving
outside
of
downtown
and
west
asheville.
E
H
Vice
mayor
and
miss
ronnie,
if
I
could
respond
because
this
is
a
county-led
initiative,
we
really
wanted
to
have
the
county
to
be
available
to
co-present,
because
hopefully
we
can
do
that
in
in
the
next
month.
So
that's
that's
kind
of
where
we
are,
and
we
will
definitely
take
the
request
that
you
had
about
metrics
and
data
and
have
that
be
incorporated
into
the
update
that
we
provide
you
all.
E
That
would
be
great
and
additionally,
if
we
could
make
a
request
to
present
the
different
teams,
whether
or
not
they're
fully
staffed.
For
example,
I
know
there
was
there's
a
behavioral
crisis
response,
also
homeless
response.
E
My
understanding
was
a
domestic
violence
response
and
opioid
crisis
so
which
which
departments,
if
they're
staffed
or
not
how
many
days
of
the
week
and
which
parts
of
the
city
in
the
county
would
be
great.
Okay,.
B
Thank
you
for
that
chief
zach.
I'm
excited
about
the
development
of
that
division,
and
I
take
it
that,
as
partnerships
are
formed,
will
be
it'll,
be
more
apparent
where
some
of
the
community-led
reinvestment
strategies
are.
So
thank
you.
Captain,
lamb,
chief
zach
for
your
information
and
for
your
leadership.
B
D
Good
morning,
it
is
a
pleasure
for
me
to
present
this
morning.
I
wanted
to
kind
of
introduce
this
item
by
saying
that
it
has
has
been
a
work
in
progress
for
a
while
and
the
discussion
around
consolidating
our
9-1-1
systems.
County-Wide
has
been
ongoing
for
a
couple
of
years
and
we
are
now
trying
to
fully
work
toward
the
implementation
of
that
happening.
D
So
it's
been
a
number
of
different
folks
in
trying
to
create
one
consolidated
9-1-1
system.
So
I
want
to
mention
that
in
advance,
because
it
has
been
a
series
of
looking
at
all
the
implications
associated
with
doing
that
jenna
if
you'll
go
to
the
next
slide.
D
It
also
gives
us
the
ability
to
imagine
reimagine
the
use
of
public
safety
resources
by
allowing
police
to
focus
on
violent
crime.
It
gives
us
a
greater
opportunity
to
divert
individuals
from
jail
or
or
emergency
rooms,
and
I'll
explain
that
a
little
bit.
I
think
this
overlaps,
with
the
conversation
that
you
all
were
just
having
about
the
system
as
it
works
to
help
reimagine
public
safety.
D
If
you
go
to
the
next
slide
jenna
this
slide,
the
county
actually
developed
this
slide,
so
I
don't
want
to
take
credit
for
it,
but
the
county
staff,
especially
on
the
diversion
the
jail
diversion
side,
are
working
on
on
this
whole
systems.
Approach
to
how
we
respond.
D
The
first
part
of
that
is
how
we
receive
the
call
and
are
the
calls
all
received,
regardless
of
what
kind
of
call
are
they
all
received
in
the
same
manner?
And
that's
where
the
the
consolidated
9-1-1
approach
is
the
first
phase
of
that.
The
next
phase,
if
it
were
actually
we
were
actually
talking
about
a
system
that
was
fully
implemented,
would
be
to
have
a
community
paramedic.
D
A
change
team
be
able
to
appropriately
respond
to
crisis
like
behavioral,
health,
drug
addiction,
mental
health
crisis
and
then
be
able
to
divert
to
somewhere
or
a
pre-arrest
diversion
process,
and
then
the
relief
for
that
is
where
we
start
talking
about.
B.
Huck
is
a
behavioral
health.
It's
also
known
as
c356
it's
located
on
biltmore
avenue.
D
It
is
a
23-hour
respite
location
for
folks
who
are
in
crisis
that
don't
need
an
emergency
room,
but
may
need
help
with
the
mental
health
crisis
or
don't
have
to
go
to
jail,
so
they
may
be
in
a
drunken
state.
They
may
have
an
overdose,
they
may
be
high
on
drugs,
but
they
don't
necessarily
need
to
go
to
the
emergency
room
and
then
the
other
relief.
After
that,
23
hours
could
be
the
emergency
shelter
we've
been
talking
about,
which
gives
a
longer
term
relief
for
folks
to
get
help
from
all
of
these
crises.
D
For
the
purposes
of
talking
about
how
to
implement
these,
the
implementation,
in
order
to
make
it
work,
is
that
you
would
consolidate
9-1-1.
So
you
can
see
the
timeline
that
we
have
we're.
Looking
at
a
fall
winner,
2021
then
setting
up
the
relief
effort,
because
the
community,
paramedics
and
and
council
member
roni,
I
also
was
fortunate
enough
to
ride,
along
with
the
community
paramedics,
to
see
how
they
respond,
and
one
of
the
one
of
the
comments
they
made
to
me
is.
D
They
need
a
place
to
take
folks
to
so
right
now,
they're,
very
limited
in
being
able
to
only
take
folks
for
the
most
part,
to
the
emergency
room
or
to
jail.
D
So
creating
this
relief
effort
actually
has
to
come
first
in
the
cycle
of
the
creation
of
the
system,
so
that
the
community
paramedic
team
can
have
somewhere
to
take
the
folks
so
that
they
can
get
the
need
their
needs
met
and
then
so
so,
while
the
system
would
work
this
way,
the
the
setting
up
of
these
would
work
in
a
different
flow.
D
So
currently
we
are
co-located
with
the
county.
We
have
a
911
police
department
services
that
are
located
out
in
the
leecester
irwin
area,
they're
in
the
same
room,
their
city
staff,
our
plea,
our
fire
department.
Actually,
our
county,
the
the
911
receivers
of
calls
are
nine
our
county
employees
at
this
time,
the
ones
that
are
not
our
police
department.
D
D
That's
needed
for
each
of
those
departments
to
provide
the
services
they
need,
and
what
I
mean
by
that
is,
you
may
have
a
difference
in
the
way
the
sheriff's
department
wants
to
receive
the
call
from
the
dispatcher
than
the
police
department,
but
the
way
that
the
caller
takes
the
call
or
the
911
dispatcher
takes.
The
call
should
all
be
the
same
and
consistent
right
now,
our
current
911
services
are
very
short
staffed.
D
Some
of
that
is
just
the
staffing
overall
in
the
police
department,
as
well
as
the
anticipation
of
this
consolidation
happening
right
now.
The
our
system
operating
as
two
separate
systems,
is
considered
a
secondary
911
system
which
reduces
the
amount
of
funding
that
we
get
from
the
state.
Having
a
consolidated
911
system
is
a
recommendation
of
the
state
and
best
practices,
and
so
that
is
another
reason
that
we're
moving
in
this
direction
next
slide.
Please
so
kim.
E
D
Yes,
we
have,
we
have
an
estimate
right
now
about
110.
000
extra
dollars
would
be
available.
A
D
Next
slide,
please
so
so
the
why
we've
talked
about
this
a
lot,
but
you
know
the
business
case
behind
this
and
deborah
is
always
very
helpful
in
trying
to
remind
us
to
begin
with
the
end
in
mind.
Why
are
we
doing
this?
D
It
is
to
improve
efficiency
and
consistency
in
responding
to
all
the
emergency
calls
in
buncombe
county.
When
someone
calls
in
they
don't
always
know
what
jurisdiction
that
they're
in,
and
so
it
is
it
is
it
allows
it
would
allow
us
to
have
consistency
in
doing
that
and
then
the
end
result
would
be
saving
lives.
D
It
does
help
us
standardize
protocols
for
receiving
calls
throughout
the
county,
so
the
calls
that
would
come
in
would
all
be
would
all
come
in
the
same
questions.
If
someone
calls
in
and
says
I'm
being
robbed,
the
same
questions
would
be
asked
of
everybody,
regardless
of
whether
you
are
in
the
city
or
in
the
county
and
then
consolidating
funding
for
the
state
through
eligible
911
expenses.
So
I've
already
mentioned
that
one
next
slide
please.
D
So
I
mentioned
that
this
has
been
a
huge
endeavor.
It
has
I'm
serving
in
a
role
of
a
project
manager
at
this
point
in
time,
just
to
work
with
the
county
to
pull
all
the
information
together
it.
It
is
huge
any
time
that
we
look
at
the
impact
on
employees
and
potentially
changing
their
employment
status
either
with
the
city
of
the
county
or
anybody
else.
We
take
it
very
seriously.
D
There
is
a
cost
associated
with
it
and
we
are
analyzing
that
cost
to
make
sure
our
taxpayers
will
will
benefit
from
this
and
that
there
will
be
that
it
will
be
equitable
to
what
we
receive
from
the
county.
I
mentioned
the
staffing
transition
establishing
what
the
public
benefit
is.
There
are
telecommunication
and
infrastructure
needs
not
only
right
now,
but
how
how
that
will
be
handled
in
the
future.
So,
as
growth
happens,
how
do
we
plan
for
that?
Who
pays
for
it
and
then
also
looking
at
the
backup,
911
location?
D
Every
system
has
to
have
a
backup
in
case
there
there's
a
lot
of
state
laws
around
where
they
can
be
located,
and
you
have
to
have
a
location
in
case
that
one
is
out
of
power
or
something
goes
down
with
it.
So
these
are
some
of
the
considerations
that
we've
been
looking
into
and,
quite
frankly,
the
reason
that
it's
taken
a
considerable
amount
of
time
to
be
able
to
to
work
through
these
issues.
E
D
E
Can
we
go
back
three
slides?
I
think
it
is.
We
were
talking
about
the
forward
one
okay,
so
cost
analysis.
We
know
that
asheville
and
buncombe
are
growing.
So
when
can
we
expect
to
see
not
only
just
what
our
current
capacity
is,
but
what
our
projections
are
for
growth
so
that
we
would
know
when
the
next
capital
investments
need
to
be
made?
Who
would
need
to
be
partnering
with,
so
that
we
can
look
forward
to
expanding
the
9-1-1
facility
when
I
toured
the
facility?
E
This
was
new
information
to
me
that
all
of
the
operations
have
to
happen
in
a
room
with
no
windows
unless
you're
in
a
second
floor
or
above
so
it
would.
It
seems
like
it
would
be
a
positive
if
there
was
a
chance
to
coordinate
on
a
capital
improvement
project
that
would
have
our
911
facilities
in
a
room
where
our
staff
could
see
what
time
of
day
it
is.
D
Thank
you
for
bringing
that
up.
I
also
was
made
aware.
I
did
not
know
that
until
I
toured
the
facility
that
that.
A
D
Requirement
so
a
lot
of
the
money
that
people
that
that
the
county
gets
right
now
from
the
state
is
earmarked
for
capital.
D
So
in
our
discussions
with
them,
we
have
had
a
lot
of
conversations
around
the
ability
to
earmark
all
of
that
money
to
go
toward
capital
improvements,
so
that
we
would
not
be
looking
at
those
on
an
ongoing
basis
but
be
able
to
help
them
plan
for
being
able
to
do
that
as
replacement
of
stations
and
replacement,
upgrade
upgrading
equipment,
radios
and
those
kinds
of
things.
So
that
has
been
a
large
part
of
the
planning.
For
that
I
I
do
not
know,
and
this
would
be
a
county
function.
D
It
would
be
turned
over
to
the
county.
So
that's
why
this
agreement
with
the
county
is
so
important
is
so
that
we
can
project
and
understand
what
the
city's
ongoing
cost
and
responsibility
would
be,
but
then
also
make
sure
that
we
are
able
to
receive
and
get
the
call
so
that
we
can
save
the
lives
lives
of
people
in
our
community,
as
well
as
protect
the
officers
and
the
fire
department,
employees
that
are
responding.
D
E
H
No,
I
think
you
did
a
great
job.
Thank
you,
kathy.
E
Kim
I
would
like
to
make
a
comment.
This
is
the
public
safety
committee
and
for
anyone
who's
watching
and
just
as
a
matter
of
the
public
record.
This
is
a
reminder
that
the
city
of
asheville
and
buncombe
county
have
passed
mass
mandates
for
indoor
spaces.
E
B
Thank
you
for
that,
and
since
we
have
so
many
of
our
first
responders
with
us
and
listening,
thank
you
all
for
all
of
your
efforts.
This
past
week,
we
endured
a
tremendous
crisis
with
flood
with
the
flooding,
a
lot
of
people
lost
their
lives
and
their
homes,
we're
still
assessing
the
damages
so
to
our
officers
and
our
first
responders,
firefighters
and
all
the
community
aides.
Thank
you
for
all
your
help
and
your
work.
We
love
you
and
good
day.