►
From YouTube: Whats Up AVL! – Episode 05
Description
April 13, 2022
Ricardo Basurto, Communication Specialist with the City of Asheville, discusses the Asheville Fire Department and its programs with Kelley Klope, Public Information Officer for AFD.
WRES, 100.7 FM website: https://wresfm.com/
Ricardo's profile: https://www.linkedin.com/in/ricardo-t/
Kelley Klope email: kklope@ashevillenc.gov
Asheville Fire Department website: www.ashevillenc.gov/department/fire/
A
Good
afternoon
nashville,
this
is
what's
up:
asheville
at
wres
radio
station
100.7
fm
a
radio
show
where
we
discuss
projects
and
initiatives
of
the
city
of
asheville.
This
is
ricardo
azurto,
your
host,
I'm
a
communications
specialist
with
the
city
of
asheville,
and
today
we
are
accompanied
by
our
dear
friend
of
mine,
kelly
club.
She
is
public
information
officer
at
the
city
at
the
asheville
fire
department,
so
welcome
kelly.
B
Okay,
so
yes,
my
title
basically
is
public
information
officer,
and
that
means
that
I
am
tasked
with
bridging
gaps
of
communication
for
internal
and
external.
So
that
means
I
will.
I
would
like
to
build
relationships
with
the
community
through
different
communications,
whether
it's
association
meetings,
business
association
meetings,
manage
our
social
media
platforms,
getting
information
out
to
the
media,
so
they
can
share
it
with
the
community
and
I'm
also
responsible
for
bridging
gaps
of
communication
within
the
fire
department.
A
A
Certainly
so
we
require
a
lot
of
like
internal
communication.
That's
what
I
do
in
the
city
of
asheville,
but
also
a
lot
of
like
external
to
to,
as
you
were
saying
like
to
reach
the
community
right,
we
want
to
to
engage
and
involve-
and
that's
that's
great
right,
okay.
I
know
that
might
sound
kind
of
obvious,
but
I
would
like
start
with
the
beginning:
let's,
let's
not
return,
so
what?
What
does
the
pharma
department
do?
I
mean
we
have
seen
the
images
like:
oh
yeah,
the
firefighter
fighting
the
fire,
but.
A
B
A
A
B
They
will
be
there
for
24
hours
with
their.
We
call
it
a
company
which
consists
of
the
truck
they
work
on
and
the
crew
that
makes
up
that
company.
So
let's
say
you're
assigned
a
ladder,
one
company
that
includes
the
truck
and
the
personnel
from
the
engineer,
the
who
drives
the
truck
the
captain,
who
manages
the
personnel
and
the
and
then
the
firefighters
on
the
back.
So
they
will
work
for
24
hours.
B
Straight
and
they
are
with
that
crew
or
company
the
entire
time,
so
whether
you're
running
a
call
or
going
to
the
grocery
store
they're,
always
together
now
within
the
station,
they
may
spread
out
a
little
bit,
but
basically,
when
the
when
the
alarm
goes
off,
they're
on
that
truck
and
they
stay
together
so
that
becomes
your
family.
We've
you've
heard
that
I'm
sure
many
many
times
that
firefighters
talk
about
being
a
family
unit,
and
so
so
in
the
mornings.
A
B
A
A
B
A
B
Several
different
types
of
rescues
were
involved
in
all
kinds
of
different
rescues
and
very
qualified
and
certified
to
respond
to
those
it
could
be.
A
trench
rescue
could
be
high
angle
rescue
swift
water
rescue,
as
you
know,
with
the
river
systems.
That's
a
big
deal
around
here
confined
space
rescue
has
met
and,
and
the
most
obvious
that
everybody
you
know
associates
firefighters
with
is
we
respond
to
fires.
A
That's
really
cool,
that's
really
impressive!
There's
a
lot
of
things
that
has
to
be
done
like
one
one
thing
that
I
always
like
having
curious
then,
like
you
know
what
what
do
you
say
that
are
the
requirements
to
to
become
a
firefighter
not
only
about
like
legal
requirements,
I
imagine,
but
like
qualifications,
values
attitude,
I
mean
what
what
what
it
needs
to
be
do.
B
B
A
B
A
B
Have
people
that
come
from
different
areas
have
different
ideas,
have
brought
been
brought
up
differently
and
so
increasing
that
diversity
within
a
department
makes
it
even
stronger,
and
when
you
work
together
as
a
team
on
pretty
much
everything
you
do
having
those
different
ideas
are
super
important.
So
again
we
can't
always
instill
the
drive
or
the
desire
for
someone
to
be
a
firefighter
that
that.
A
A
And
a
technique-
yeah
yeah-
I
am
I'm
always
questioning
that
because
I
I'm
curious.
Just
like
many
kids,
I
think
we
always
dream,
like
oh
yeah,
please
very
far,
they're
astronaut,
but
it's
also
because
I
was
checking
on
the
website
and
I
I
noticed
that
we
have
like
many
job
opportunities
open
right
now,
so
the
fire
department
is
like
it's
hiring
for
applications
right.
A
B
B
B
But
good
friday,
if
this
is
something
someone
desires
to
do,
we
we
actually
encourage
them
to
reach
out
to
us
sooner,
so
they
can
find
out
information
on
how
to
prepare
themselves
again.
You
may
already
have
that
desire
and
that
drive
to
be
a
firefighter.
But
what
can
you
do
to
make
yourself
stand
out?
Among
the
other
applicants.
A
B
A
B
A
A
B
A
B
We
also
have
emergency
management
division
who,
when,
when
there's
a
major
situation
in
the
city
of
asheville,
be
it
weather
or
something
like
that
storm
related.
We
have
emergency
management,
will
take,
take
over
and
kind
of
take
the
lead
on
managing
the
city
when
it
comes
to
how
we're
going
to
operate
during
that
and
how
we're
going
to
communicate
that
to
all
the
citizens.
A
B
Person
within
the
city
of
asheville,
from
doing
inspections,
doing
plan
reviews
for
new
buildings
enforcing
codes,
also
as
you're
speaking
of
we
have
a
fire
and
life
safety
educator
that
falls
under
that
division.
Who
is
responsible
for
educating
our
our
community,
whether
it's
children
or
adults
or
everyone
in
between.
A
A
B
A
Great,
I
would
just
like
to
take
the
opportunity
to
make
the
commercial.
So
if
you
would
like
to
schedule
a
program
of
a
dedication
program,
please
don't
hesitate
to
contact
the
fire
and
life
safety
educator
coordinator,
the
phone.
If
I
record
correctly,
is
828
259,
56
44,
you
you
can
reach
out
to
the
city
of
asheville
fire
department
to
schedule
like
a
program
that
way
you
can
have
like
firefighters,
coming
to
your
school
to
your
business
and
chatting
giving
training,
and
that's
that
sounds
fascinating.
B
A
B
B
A
B
We
bring
them
out
to
the
camp
and
we
allow
we
teach
them
many
things
from
first
aid
to
how
to
use
a
fire
extinguisher
and
then
get
them
very
familiar
with
the
operations
of
the
fire
service.
We
bring
out
fire
trucks,
we
make
it
fun
and
engaging,
but
also
a
huge
learning
tool
for
these
kids
and
it
is
free
and
so
be
on
the
lookout.
We
have
social
media
channels.
B
B
Just
started
that
it's
actually
annually
as
well
in
the
spring,
and
it's
about
a
six
or
eight
week
course
where
adults
can
come
in
once
a
week.
They
get
to
hang
out
with
the
firefighters
eat
dinner
with
them,
and
then
there's
an
educational
piece
that
talks
about
the
different
departments
of
the
fire
department.
A
B
They're
really
good
questions
because
we're
we
live
in
a
you
know,
kind
of
a
little
tunnel
of
our
own
fire
department,
world
and
we
know
what's
important,
but
we
also
like
to
hear
from
our
community
what's
important
to
you
what
questions
or
what
concerns?
Might
you
have
that
we
haven't
thought
of,
and
so
it's
really
great
to
engage
like
that
and
answer
those
questions
for
them.
Okay,.
A
A
B
It
could
be,
firefighters
are
at
a
grocery
store
and
they
run
into
people
and
all
the
time
they're
talking
to
us.
We
also
have
like
I
said
we
have
our
inspectors,
who
are
going
out
to
businesses
and
are
engaging
every
day
with
with
our
business
owners
and
other
people
on
the
street,
and
then
we
have.
B
You
know
people
like
me
who
attend
association,
meetings,
neighborhood
association,
business
associations,
we
attend
events,
we
often
get
asked
to
attend
an
event
and
we
just
go
sometimes
just
to
hang
out
and
let
let
people
know
that
hey
we're
your.
We
are
your
fire
department,
we're
here
to
serve
you
and
sure
any
time
that
somebody
wants
us
to
be
a
part
of
something
we
often
will
do
our
best
to
attend
and
and
just
be
present.
A
B
So
how
community
connect
came
about
is
we
first
had
a
program
called
first
do
and
first
do
is.
Basically,
we
have
computers
within
our
fire
trucks
and
when
we
respond
to
a
house
or
a
business
first,
due
already
has
it
all
logged
in
the
information
of
the
location
we're
going
to
the
address
how
to
get
there
and
then
a
lot
of
information
about
that
particular
building
the
size
of
the
building.
The
makeup
of
the
building.
B
B
We
respond
community
connect
is
actually
on
the
resident
themselves.
So
if,
if
you
want
the
fire
department
to
know
something
about
you
or
your
home,
then
community
connect
is
somewhere
where
you
can
go,
set
up
a
profile
and
you
can
give
as
much
or
as
little
information
as
you
want
right.
You
might
put
in
there
that
you
have
an
elderly
invalid.
That
is
in
the
back
right
room
that
will
need
assistance
right.
A
B
B
A
A
B
B
A
A
B
A
B
A
B
Person
but
again,
this
is
something
that
the
individual
has
to
do
for
themselves,
and
so
they
will
need
to
go
to.
I
think
it's
on
both
of
our
websites,
but
it's
definitely
on
the
asheville
fire
department
website,
where
they
can
click
on
community
connect
and
fill
out
that
profile
if
you're,
a
resident
of
the
city
of
asheville.
A
Excellent,
so
you
you
hear
kelly
if
you
live
in
nashville,
please
please.
We
encourage
you
to
go
to
community
connect
and
register.
Your
house
provide,
like
any
information
that
you
think
might
come
relevant
and
well
just
to
be
to
be
safe
is
for
your
safety
and
the
safety
of
those
that
you
love
so
and.
B
B
It
could
be
flooding
in
your
area
or
down
power
lines
or
water
interruptions
or
a
missing
person
in
the
area.
But
again
you,
the
person,
have
to
go
on
there
and
fill
out
your
own
profile
and
both
city
of
asheville
and
asheville
fire
department
have
links
on
their
front
pages
to
where
it's
called
avl
alert.
A
B
Set
up
a
profile,
you
can
even
set
how
you
want
to
be
notified.
If
you
put
in
your
cell
phone,
you
can
notify
by
text
message.
Then
the
cell
phone,
if
you
don't
answer
or
strictly
text
message,
however,
you
want
to
be
notified.
You
put
in
the
address
that
you
up
to
five
addresses
that
if
something
were
to
happen
at
those
addresses
you
will
be
notified,
so
it
could
be
your
children's
school.
A
A
You
have
a
business
in
a
different
location.
You
want
to
know
like,
if
everything's
being
about
that's,
that's
great
yeah.
We
we
always
encourage
you
here
to
register
for
abl
alert.
So
please
go
to
the
website
and
register
for
ab
alert
and
please
create
a
profile
and
provide
information
like
community
connect
that
can
save
lives
on
that
kind
of.
B
A
B
A
B
B
B
A
They're
animals
with
other
animals
out
there.
Well,
but
yeah,
don't
worry,
you
will
not
be
receiving
that
sort
of
alerts.
No,
and
something
that
you
understand,
though,
going
back
to
community
connect.
It
is
like
we,
you
were
mentioning
that
you
can
set
like
different
like
options
right.
It's
not
the
same.
You
have
your
your
house
or
you
have
a
business.
You
also
can
register
your
business
right
in
case
you
have
like
if
you
have
a
kitchen
and
you
have
a
little
flammable
thing
at
some
point
you
might
want
to.
B
And
community
connect
yeah
so
like
if
you
have
a
business
within
the
city
of
asheville,
and
you
have
unique
features
in
there.
If
we
haven't
already
put
it
in
there,
then
community
connect
is
a
way
to
again
just
put
as
much
information
about
that
particular
building,
so
that
when
a
firefighter
responds
they're
already
aware
of
what
they're
getting
into.
A
That's
great
I
mean,
and
I
I
think
that
going
back
to
one
thing
that
you
were
mentioning
earlier,
I
think
so
many
times
we
don't
understand
like
that.
Fire
departments
are
not
always
there
when
there's
an
emergency.
It's
like
a
lot
of
preparation
and
training
and
stuff
like
that.
I
I
was
reading
that
like
well
the
city
or
actual
police
department.
They
have
like
the
iso
certification
and
the
accreditation
since
2005..
B
You
in
that,
and
so
we're
always
trying
to
be
the
best
of
the
best,
and
that
includes
everything
from
the
communication
they
they
evaluate.
We
evaluate
so
many
different
factors
of
our
fire
department.
From
from
our
communication,
the
radio
systems
we
have
how
fast
we
get
on
a
call.
How
fast
is
that
called
dispatched?
B
B
Again,
it's
a
it's
a
self-evaluation
of
our
fire
department.
We
do
it
voluntarily
so
that
we
can
always
keep
ourselves
in
check,
making
sure
that
we
are
the
best
of
the
best
with
the
newest
technology.
Up-To-Date
data
systems
dispatching
communication.
All
of
that,
so
that
we
can
then
be
accredited
and
prove
to
our
citizens
that
you
have
the
best
department
that
you
could
possibly
have.
A
B
A
And
the
different
programs
that
they
have
so
please
you
can
register
for
like
please
register
at
community
connect
or
sign
yourself
for,
like
aba
alert
a
schedule
like
an
appointment
to
have
like
a
adult
education
program
coming
to
you,
and
please
don't
forget
that
we
are
having
here
the
best
of
the
best
of
the
best.
Undoubtedly,
yes,.
A
Absolutely
and
well:
that's
that's
all
the
time
we
have
for
today
here
at
whatsapp
abl.
Thank
you
so
much
for
listening.
Thank
you
so
much
kelly
for
for
coming
today
and
please
don't
forget
to
participate
to
check
out
the
different
programs
that
we
have
at
the
fire
department
at
the
city
of
asheville
and
stay
tuned.
See
you
soon
with
another
program
here
on
wres
100.7
fn
have
a
wonderful
day
and
take
care
one
another
as
well
see
you
soon.