►
From YouTube: Committee on Public Health on Docket #0560
Description
Docket #0560 - Hearing regarding the social impacts of COVID-19 pandemic response measures relative to domestic violence, social isolation, and mental health
C
B
C
D
C
E
C
Do
happen,
he's
laying
he's
sleeping,
very
comfortably
feet
away,
you'll
see
it
will
see
with
a
bit
of
this
here.
He
decides
that
he
wants
to
write
yeah
Gideon,
Gideon
yeah,
it's
it's
good.
He
gets
tuckered
out
he's
growing
his
adult
teeth.
I
didn't
know
dogs
lost
their
teeth
because
I've,
never
my
rescues
were
never
puppies.
Oh
yeah
yeah
so
he's
my
first
puppy
rescued
and
apparently
they
lose
their
baby
teeth
and
they
grow
their
big
teeth
and
it
causes
them
all
kinds
of
discomfort.
It's
like
a
regular
child.
C
C
B
B
C
C
My
usually
the
way
I
do
this
counselor
if
you
just
unmute
or
raise
the
hand
when
you're
ready.
If
you
have
a
question
or
anything
like
that,
or
if
you
would
like
an
opening
statement
that
works,
I,
don't
know
if
you
want
to
have
your
camera
on
or
off,
you
don't
either
way.
I
think
is
fine,
but
it's
hard,
sometimes
because
there's
no
camera
to
know
whether
or
not
folks
that
are
muted
have
any
questions
or
want
opening.
C
I
C
K
C
Generally
speaking,
yes,
I
have
that
written
down,
but
a
Jen
the
way
I
try
to
do.
This
is
sometimes
folks,
because,
it's
not
you
know
it's
not
budget
hearing.
Some
folks
are
there
to
just
listen
and
learn,
and
some
folks
have
questions
rather
than
go.
You
know
hey,
do
you
have
any
questions
and
they
might
be
present
on
that
I
liked
it
to
see
if
they
they
raised
their
hand.
I
know
they
got
a
question
and
I'll
take
those
in
the
order
of
arrival.
If
that
makes
sense.
Well,.
C
C
C
So
we
have
quite
a
few
speakers
here
today:
I
guess
we're
gonna
go
ahead
and
get
started,
so
my
name
is
counselor
Ricardo
royal
on
the
chair,
public
health,
the
Committee
on
Public
Health,
I'm,
joined
by
my
colleagues,
councillor
Braden,
councillor,
Flynn,
councillor,
flower,
tea,
councillor,
Janie
and
I.
Believe
at
the
moment.
That's
it
as,
as
folks
show
up
I'll
make
sure
I
intro
them.
C
I
want
to
remind
everybody
that
this
is
a
public
hearing,
be
recorded
and
be
broadcasted
on
Comcast
8,
RCN,
82
and
Verizon
1964
at
a
later
date
is
currently
being
streamed
at
Boston
gov
city
council
TV.
We
will
also
take
public
testimony
at
the
end
of
the
hearing.
If
you
are
interested
in
testifying,
please
email,
Ron,
Cobb,
that's
ro,
n
dot,
Co
BB
at
Boston,
gov
it'll
send
the
link
and
follow
along
on
the
live
stream.
To
know
when
it's
your
turn
to
speak,
please
state
your
name
and
affiliation
residents
is
limit.
C
Your
comments
to
a
few
minutes,
don't
show
that
all
comments
and
concerns
can
be
heard.
Today's
hearing
is
on
docket
number
zero.
Five
six
zero,
which
is
in
order
for
a
hearing
regarding
the
social
impacts
of
coal,
the
nineteen
pandemic
response
measures
relative
to
domestic
violence,
social
isolation
and
mental
health,
and
with
that
I'll
start
with
opening
statements,
I'm
grateful
to
councillor
Brandon
for
calling
closed
hearing.
C
This
is
an
important
issue,
and
this
is
a
great
way
to
address
it
and
make
sure
that
we
have
those
resources
provided
to
our
community
and
any
information
that
we
have.
The
way
that
we're
going
to
do.
This
is
I'm
gonna,
provide
opening
statements
for
any
counselors
that
are
here
that
wish
them
and
we're
gonna,
try
and
limit
that
to
about
five
minutes.
I'm
then
going
to
flip
it
to
our
guests.
We
have
a
number
of
guests
who
specialize
in
one
or
two
of
these
specific
things
that
we're
speaking
on
today,
I'm
gonna.
C
Let
each
of
them
get
five
minutes
to
ten
minutes,
to
answer
sort
of
the
prompts
that
I'm
giving
them
and
then
I'm
going
to
open
it
up
some
questioning
after
they've
all
spoken,
so
that
when
you're,
asking
your
questions
and
I'll,
give
everybody
five
to
ten
minutes
on
that.
When
you're
asking
your
questions
that
you
address
them
to
a
specific
person
or
you
can
ask
them
and
if
any
of
our
panelists
feel
that
they
want
to
answer
that
question
just
raise
your
hand
if
you're
on
camera.
C
If
this
isn't
your
first
zoom
hearing,
there's
a
there's,
a
blue
button
on
the
side,
the
blue
raised
hand
button.
You
can
raise
your
hand
if
there's
an
open
question
to
the
to
the
group,
and
you
want
to
answer.
Do
it
that
way
and
then
we'll
do
it.
There,
counselor
Mickey
has
joined
us,
and
so
as
we
go
forward,
I'm
gonna
try
and
keep
all
that
in
control.
A
All
learning
as
we
go,
thank
you
so
much
counselor
royal
for
expediting
this
hearing
today.
I
also
want
to
thank
all
the
central
staff
you
behind
the
scenes
who
are
facilitating
this.
This
approach,
lots
of
folks
are
working
very
hard
to
make
this
accessible
online,
for
until
we
can
continue
our
business.
A
B
So
I'm
glad
that
council
Braden
is
continuing
this
discussion
at
this
critical
time
during
during
our
hearing
that
we
had
it
on
domestic
violence.
We
listen
to
piano
Estelle
talk
about
their
experiences
in
their
clients.
Experiences
as
well
in
one
aspect
of
you
know:
social
isolation
in
domestic
violence
that
I've
tried
to
focus
on
was
the
impact
it
had
on
people
in
our
immigrant
community
and
women.
People
in.
B
With
with
language
access
challenges
as
well,
I
had
a
I
met
several
times
with
the
Asian
task
force
against
domestic
violence
in
during
their
conversations
with
me,
I
asked
them
what
their
major
issue
major
concern
was
in
every
time
they
always
said
to
me
it's
language
access,
so
you
know
making
sure
we
have
the
services
for
our
immigrant
neighbors.
We
have
services,
for
you,
know,
services
for
people
that
may
not
speak
English
so
that
they
can
get
the
services
that
they
need,
but
also
critical
to
work
with.
B
You
know,
first
responders
or
social
service
organizations
to
make
sure
that
they
know
exactly
what
to
do
as
every
day.
It's
still
working
closely
with
our
immigrant
community
as
well.
So
again,
just
want
to
say
thank
you
to
the
the
panelists
for
being
here
for
testifying.
Thank
you
to
council
abraded
and
thank
you
to
council
Arroyo
and
thank
you
to
council
Campbell
as
well
for
working
with
me
on
this
issue
for
the
last
two
years
as
well.
Thank
you,
Thank.
I
Thank
You
mr.
chair
and
one
obviously
give
a
shout
out
to
the
lead
sponsor.
Is
this
as
well
for
for
one
for
you
for
calling
the
hearings
to
four
council
Braden,
putting
it
forward
with
respect
to
the
mental
and
emotional
impacts
thing
it
playing
out
in
my
own
family,
obviously
with
social
isolation
watching
my
dad
who's
84
living
alone,
and
my
brother
and
sister
and
I
were
constantly
on
the
phone
trying
to
make
sure
that
you
know
he
has
everything
he
needs
and
doing
the
sort
of
the
drive-by
and
wave
out
the
window.
I
It's
been
somewhat
traumatic
for
anything
Dustin
for
even
for
our
children.
So,
and
also
you
know,
to
footnote
the
council's
efforts
last
week
putting
forth
the
resolution
recognizing
the
month
of
April
as
child
abuse,
awareness
and
add
that,
in
with
domestic
violence,
as
well
as
drug
and
alcohol
abuse,
there's
lots
of
things
that
are
going
on
in
people's
homes
right
now
and
because
schools
are
not
out,
schools
are
not
in
session
and
we
don't
have
sort
of
teachers
on
the
front
lines
making
observations
as
well
as
on
the
medical
in
pediatric
officials.
I
But
we
need
to
make
sure
that
we
we're
raising
these
issues
and
lifting
up
some
of
those.
You
know
problems
that
are
happening
within
people's
homes
and
finding
ways
to
connect
folks
to
resources
during
these
difficult
times.
So
I
appreciate
the
opportunity
to
give
an
opening
and
look
forward
to
hearing
to
the
hearing
from
the
experts
Thank
You.
Mr.
chairman.
C
J
You
so
much
mr.
chair,
I
want
to
give
praise
to
the
makeup
for
this
very
important,
very
timely
hearing
we've
been
you
know,
discussing
the
health
impacts
in
terms
of
who,
how
many
cases
who's
recovered,
etc.
We've
been
talking
about
the
financial
piece,
but
really
looking
at
the
social
emotional
piece.
The
mental
health
piece
really
really
important,
I'm
really
worried
about,
especially
with
the
stay
at
home
advisory.
Most
likely
it
will,
you
know,
perhaps
be
extended
all
of
the
the
folks
who
are
home,
whether
young
children
at
home,
in
abusive
situations,
whether
women
or
others.
J
I'm
also
worried
about
you
know:
depression,
increased
alcohol
use,
social
isolation,
and
so,
while
we're
all
at
home,
really
important
that
we
stay
connected
and
I
think
this
is
just
a
really
important
hearing
and
gives
us
an
opportunity
to
understand
what
is
happening.
What
kinds
of
calls
are
coming
in?
What
kind
of
cases
were
able
to
track?
How
we're
able
to
support
what
services
are
being
offered
so
again,
I
just
want
to
say
thank
you
to
the
maker
and
I
forward
to
a
productive
discussion.
L
Yes,
good
afternoon,
Thank
You
chairman
Hirano,
for
hosting
this,
and
I
also
would
like
to
thank
councillor
braining
for
bringing
this
to
the
forefront
and
looking
forward
to
listening
to
those
who
are
living
the
realities
and
doing
the
work
I'm
doing
for
my
thinking.
Just
a
few
things
that
I
just
want
to
uplift
is
when
we're
talking
about
social,
emotional
well-being.
It's
important
for
us
to
recognize
that
there
are
also
a
lot
of
young
people
who
are
sitting
in
homes
right
now
that
they
didn't
feel
safe
to
begin
with.
L
And
what
can
we
do
to
ensure
that
we're
creating
spaces
for
people
to
have
outlets,
whether
it
be
to
a
helpline
or
virtual
places,
to
disconnect
I?
Think
it's
really
important
for
us
to
think
outside
the
box
during
these
times
and
when
it
when
it
relates
specifically
to
mental
wellness
and
domestic
violence.
I
do
have
to
agree
with
my
colleague
on
council
president
Jani
about
the
issues
of
domestic
violence
and
isolation
and
depression.
I'm
Jon,
Kovel
19.
L
It's
just
at
a
heightened
alert,
but
people
are
suffering
in
silence
and
how
do
we
create
spaces
for
this
conversation
to
be
uplifted?
So,
looking
forward
to
engaging
the
dialog
and
just
want
to
plug
really
quick,
that
we
are
hosting
a
mental
wellness
check
in
with
young
people
this
week
on
Thursday
and
I.
Think
as
we
continue
to
have
this
dialogue,
really
making
sure
that
people
who
are
leading
these
conversations
are
folks
who
are
culturally
competent
and
responsive
to
the
needs
of
all
means.
C
You
councillor
Mejia
I'd
like
to
acknowledge
that
councillor
O'malley
councillor
Campbell
councillor,
Aneesa,
asabi,
George
and
councillor
Wu
have
all
arrived
to
this
hearing,
I'd
like
to
give
them
the
ability
to
give
opening
statements
in
the
order
that
I
saw
them
up
here,
I'm
fairly,
certain
order
of
appearance
and
so
councilor
O'malley.
If
you
have
any
opening
statements,
Thank.
D
You
mr.
chair
and
thank
you
to
our
dear
colleague
and
friend,
the
Austin
Brighton
district
councillor,
councillor
Brayden,
for
her
leadership
on
this
I
know
this
wasn't
her
maiden
speech,
but
this
may
be
your
maiden
herring
councillor
braid,
so
so
well
done
on
something
that
is
incredibly
important
and
obviously
we're
in
it.
We're
gonna
discuss
the
married
issues
here,
demand
talking
to
folks
in
Los,
Police
Department.
It's
not
anecdotal.
We
are
seeing
concrete
evidence
of
an
increase
in
domestic
violence
incidents.
D
There
is
no
question
that
anxiety
levels,
depression
levels,
so
many
mental
health
issues
that
all
of
us,
as
a
city
collectively
are
dealing
with
now,
are
obviously
exacerbated
by
what
we're
up
against
with
Cova
19
and
with
the
the
significant
ways
that
were
addressed
that
and
then.
Finally,
as
it
relates
to
social
isolation.
This
has
been
something
that
I've
been
particularly
focused
on.
D
In
my
district,
we've
been
calling
through
to
senior
citizens
we're
on
our
second
go-around,
nearly
our
third
go-around
of
all
senior
citizens
in
the
district
that
boasts
the
highest
percentage
of
that
I've,
also
been
working
on
to
thank
all
of
my
colleagues
to
their
support,
as
it
relates
to
supporting
those
seniors
who
are
an
independent
living
situations,
quite
often
on
campuses
of
skilled
care
facilities
or
nursing
homes.
These
are
individuals
who
are
older,
who
live
alone,
but
would
not
necessarily
have
the
same
access
to
testing
or
other
supports
that
that
is
governed
by
the
state.
D
So
that's
one
thing
that
we're
all
focused
on
I'm,
really
looking
forward
to
hearing
from
our
experts
and,
most
importantly,
hearing
from
members
of
the
public
to
have
concerns.
But
thank
you
again,
councillor
Brayden,
for
this
obviously
very,
very
important
hearing
and
it's
great
to
see
all
of
you
I'll
be
up
remotely.
Thank
you.
Thank.
F
Thank
You
counsel,
Rio
and
Thank
You
counsel.
Brandon.
Can
you
hear
me?
Okay,
yes,
a
little
bit:
okay
and
Thank
You
counsel,
Brandon
for
hosting
this
incredible
conversation
and
hearing
it's
very
important
look
forward
to
learning
from
those
who
are
participating
in
the
panel
discussion.
I've
met
many
in
other
work
that
I've
done
with
councilor
Flynn
on
the
issues
of
domestic
violence,
sexual
assault
and
child
abuse,
and
sadly,
with
new
stay
at
home
orders
and
requirements
that
folks
not
only
stay
at
home,
but
socially
distance
or
physically
distance
themselves.
F
We
know
that
there
is
an
uptick
in
domestic
violence
cases
and
calls
there's
real
concerns
around
incidents
of
child
abuse
and
adding,
of
course,
additional
stress
and
fear
and
anxiety
exacerbate
how
people
are
feeling
so
I'm
here
to
listen
to
continue
to
think
about
how
I
can
support
the
providers
and
then
separately
at
a
more
appropriate
time.
Councillor,
Flynn
and
I.
Of
course,
absolutely
look
up,
look
forward
to
picking
up
the
work
that
we
started.
That
was
really
powerful
with
many
of
the
providers
who
are
participating
in
this
hearing.
F
M
You,
chairman
Arroyo,
and
thank
you
all
for
being
here
today,
I
look
forward,
certainly,
as
my
colleagues
have
shared
to
today's
hearing
and
to
the
work
that's
underway
and
there's
left
undone
I
have
a
particular
interest
in
how
possibly
our
schools
you
know.
We
know
that
our
schools
play
a
really
important
role
and
we
think
about
domestic
violence
in
particular,
because
many
of
our
students
are
carriers
of
that
information
and
also
often
victims
and
and
because
school
is
out
of
session.
M
N
You
mr.
chairman,
and
thank
you
to
the
lead
sponsor
for
her
leadership
on
this.
It
is
yet
another
example
of
issues
that
our
communities
were
confronting
prior
to
Coe
bid,
which
have
now
been
given
extra
intensity
because
of
the
pandemic,
and
so
I
think
it's
so
important
to
the
council
is
exercising
our
role
as
providing
a
platform
for
the
public
to
have
these
conversations
and
to
to
offer
some
of
that
oversight.
N
C
C
Please
do
jump
in,
and
so
here's
what
we're
seeking
from
this
hearing,
if
you
can
give
us
just
an
update
as
to
what's
presently
being
done
within
your
organization,
what
are
the
short
and
long
term
action
plans
for
the
show
social
impacts
of
coal,
the
1910
Makris
measures
concerning
domestic
violence,
social
isolation
and
mental
health?
What
are
resources
that
you
would
like
to
make
available
or
resources
that
you
are
seeking
from
the
city,
state
or
federal
government?
C
Vj
de
la
who
is
at
Granada
house
is
here:
Janet
and
I'm
apologize
if
I
mispronounce,
Janet's
eccles
arathi
from
friendship,
works
fatima
watt
from
the
franciscan
children's
director
of
outpatient,
behavioral
health,
Deb
Collins
is
here
from
book
view
house
danse
AMA
from
the
agent
task
force
against
domestic
violence
in
Charlene
luma
from
the
is
the
chief
of
Witness
chief
of
Victim
Witness
advocates
from
Suffolk
County,
DA
office
and
I.
Don't
believe
she's
here
to
testify
at
least
care
to
listen,
but
Amanda
tail
tail
hold
the
chief
of
staff
to
district
attorney.
C
C
O
I
think
everything
I'm
prepared
with
in
your
prompt,
so
I
think
we're
we're
good.
So
good
afternoon
everybody
I'm
Stephanie
Brown
I'm,
the
CEO
of
Casa
Marina
Vasquez.
We
believe
at
Casa
Marina
that
every
relationship
should
be
safe
and
healthy.
So
to
that
end
we
provide
intervention
prevention
and
awareness
to
end
domestic
and
dating
violence.
O
Each
year
we
provide
support
through
shelter
and
housing
programs
reaching
community
advocacy,
Children
Services
counseling
economic
stability
supports
and
legal
Vica
see
we
reach
about
1800
survivors
a
year
in
Dorchester,
dominantly
in
Dorchester
Roxbury,
the
South
End
in
Mattapan,
in
addition
to
those
services
to
survivors
in
Boston.
We
also
answer
over
29,000
calls
a
year
to
safe
link,
which
is
the
statewide
domestic
violence
hotline
that
we
operate.
As
you
know,
because
you
called
for
this
hearing.
This
pandemic
is
making
a
very
bad
situation,
much
worse
for
domestic
violence.
O
Survivors,
the
isolation
and
social
distancing
that
we
are
exercising
as
a
community
and
as
a
nation
to
keep
ourselves
safe
from
the
spread
of
the
virus
is
putting
survivors
at
increased
risk.
While
the
pandemic
will
not
cause
domestic
violence,
if
there
wasn't
already
an
underlying
abuse
there,
it
will
cause
all
forms
of
abuse
to
escalate
and
by
abuse.
I
mean
you
know.
Abuse
within
domestic
violence
context
is
not
just
physical,
it
can
be
emotional,
psychological,
sexual
and
financial,
and
those
repercussions
can
last
a
lifetime.
O
Survivors
may
be
trapped
with
their
abusers.
At
this
point
unable
to
reach
out
for
help
or
to
leave
as
council
president
Janey
and
counselors
Mejia
and
asabi
George
said,
most
of
the
opportunity
survivors
have
to
connect
to
safe
resources
are
gone.
Survivors
are
no
longer
able
to
access
support
confidentially
from
work
from
school
through
their
health
care
provider
through
their
faith
community
or
even
by
going
to
court.
O
Casa
Merida
has
changed
the
way
we
do
our
work
so
that
we
can
continue
to
reach
survivors.
Most
of
our
staff
are
working
remotely,
except
for
our
shelter
based
staff,
but
so
we
are
still
open
at
our
staff
for
still
working
at
full
capacity
and
actually
beyond.
So
we
are
able
available
to
help
when
anybody
needs
it.
O
Our
shelters
are
open
our
community-based
advocates,
which
is
the
bulk
of
the
work
that
we
do,
connect
with
survivors
over
the
phone
and
email,
and
they
are
out
delivering
food
and
gift
cards
and
supplies
for
children
and
any
other
necessities
that
households
need
that
they
can't
get
themselves
we're
helping
survivors
who
have
lost
their
income
to
pay
their
rent
to
pay
for
car
insurance,
buy
food
medication
and
other
necessities.
In
fact,
we
actually
expect
to
provide
over
four
hundred
and
fifty
thousand
dollars
in
direct
financial
support
to
survivors
over
the
next
three
to
four
months.
O
So
we've
got.
We
got
support
from
the
the
Boston
Boston
rising
from
Boston
resiliency
fund
and
then
we're
using
any
other
funds
that
we
can
get
our
hands
on
moving
around
our
budgets
and
so
that
we
can
provide
that
direct
support
to
survivors
when
they
need
it,
because
we're
finding
that
really
that's
one
of
the
critical
elements
that
they
need
at
this
point,
while
calls
to
safe
link
the
statewide
domestic
violence.
Hotline
are
down
because
so
many
survivors
are
trapped
with
their
abuser
and
don't
actually
have
the
opportunity
to
reach
out
the
calls.
O
We
are
receiving
are
finding
survivors,
more
desperate,
they're,
more
desperate
for
emotional
connection
and
a
supportive
ear,
which
you
all
have
said.
Isolation
is
the
hallmark
tool
of
abusers
and
in
their
efforts
to
control
their
victims.
They
isolate
them
emotionally
and
physically
from
their
supports,
and
now
survivors
find
themselves
similarly
isolated
due
to
the
pandemic.
This
is
triggering
it's
traumatic
and,
if
they're
living
with
their
abuser,
it's
much
more
dangerous
for
them.
O
O
What
might
have
been
a
1
hour
check
in
with
a
survivor
with
a
community
advocate,
has
become
a
3
hour
conversation,
so
our
advocates
walk
around
with
heads
headsets
on
and
they
talk
to
survivors
where
they're
doing
their
dishes
and
preparing
dinner
and
they're
doing
laundry.
So
it's
just
constant
for
them,
so
we're
bringing
other
staff
in
who
we
decrease
the
number
of
staff.
O
We
have
working
in
shelter
to
minimize
the
number
of
people
coming
and
going,
and
so
we've
read
reallocated
those
staff
to
provide
more
support
to
folks
in
the
community
so
that
we
can
reach
those
needs,
so
our
staff
are
busier
than
ever,
but
they're
committing
to
keeping
up
with
the
work
as
long
as
survivors
need
them.
So
I
work
with
an
amazing
group
of
people
and
I'm
just
really
proud
of
the
work
that
they
all
do
with
the
escalating
abuse
and
social
isolation.
Survivors
are
more
desperate
for
a
plan
and
resources
to
escape.
O
But
the
one
thing
that
we're
worrying
about
now
is
what
happens
when
the
pandemic
is
over
and
the
rest
of
us
return
to
normal.
The
shelters
were
still
be
full
and
those
survivors
won't
have
any
place
to
go
so
they'll
be
forced
to
choose
between
homelessness
and
instability
and
returning
to
the
abuse
which
leads
me
through
what
elected
officials
can
do
so
we
definitely
need
not
just
City
Council,
but
you
know,
we
need
state
and
the
federal
government
to
prioritize
long
term
housing
solutions
for
survivors
of
domestic
violence.
O
We
can
start
with
permanent,
affordable
housing
solutions
for
those
survivors
who
escape
during
the
pandemic
and
then
grow
it
from
there.
We
need
to
continue
to
support
families
and
small
businesses
that
have
lost
income
due
to
the
pandemic,
particularly
those
from
black
latin
x
and
asian
communities
and
immigrants.
The
impact
of
the
pandemic
is
much
more
severe
on
them
and
that's
not
news
to
any
of
you.
O
I
have
to
say
most
of
my
family
lives
in
Florida
and
I
am
just
thrilled
to
be
able
to
talk
about
the
work
that
we're
doing
in
Boston
in
Massachusetts,
around
social
distancing,
making
sure
people
have
access
to
or
trying
to
get
people
access
to
testing,
and
so
the
financial
support
that
we
have
for
survivors
and
other
folks
affected
by
the
pandemic.
But
we
have
to
continue
doing
that
and
end
do
more.
O
We
could
really
use
elected
officials
to
help
get
the
word
out
that
domestic
violence
organization,
the
organizations
are
still
providing
support,
although
remotely
so
in
all
the
information
that
you
release
about
resources,
please
direct
survivors,
their
friends
and
family
and
others
to
safe
link,
help
us
get
safe
links
number
out
to
the
public,
so
survivors
on
the
people
that
care
about
them
know
where
to
turn
for
help.
You
know
we
all
know
the
responsibility
for
supporting
survivors
and
ending
domestic
violence
lies
with
all
of
us.
So
I
really
appreciate.
P
You
so
Stephanie
that
was
excellent
by
the
way:
I'm
gonna.
Second,
a
lot
of
what
Stephanie
already
said
and
then
kind
of
take
a
source
culturally
specific
angle.
So
thank
you.
First
of
all
to
the
chairs
are
oil
and
abrasion
for
the
opportunity
to
testify
on
such
an
important
issue.
My
name
is
Don
Salma
and
the
co-executive
director
of
the
Asian
task
force
against
domestic
violence.
P
Little
context
Massachusetts
one
of
the
top
ten
states
with
the
largest
limited-english-proficient
and
LEP
population,
the
majority
of
whom
live
in
the
Greater
Boston
area.
24%
of
LEP
speakers
are
Asian
ethnicities
and
there
are
74
different
languages
spoken
in
Boston
Public
Schools
32
are
Asian
languages
and
dialects
most
information
available
to
residents
in
our
English
dominant
and
unavailable
to
LEP
speakers.
A
task
is
a
statewide
NPO
that
has
been
serving
Asian
victims
of
violence
in
Massachusetts
for
over
26
years.
P
95%
of
our
client
requires
some
form
of
translation
and
interpretation,
not
just
for
TV
services,
but
to
access
any
services.
So
language
based
marginalization
has
existed
before
Kovac
19.
It
has
only
amplified
under
Kovac
19,
despite
the
expected
increase
in
D
view.
We
have
experienced
a
decrease
in
calls
and
requests
for
services,
traditional
avenues
of
safety
and
access
to
legal
rights,
culturally,
specific
and
LEP
services.
Just
aren't
available,
we
are
seeing
victims
are
opting
to
stay
with
abusers,
even
in
high-risk
situations,
because
they
feel
they
have
no
other
viable
options.
P
Clients
of
ours
have
also
returned
to
abusers,
weighing
the
consequences
of
abuse
versus
the
consequences
of
a
contract
in
Kovac
19
in
shelters.
These
realities
only
speak
to
our
pre-existing
clients
for
unidentified
victims,
who
are
unaware
of
services
and
haven't
yet
accessed
a
safety
network.
Kovac
19
circumstances
such
as
closure
as
physical
and
social
isolation
and
the
majority
of
online
and
telephonic
services
only
being
in
English,
had
made
former
life
lines
almost
impossible
to
reach,
and
since
the
pandemic
we
receive
no
new
clients,
and
this
is
unusual.
P
Cobin
19
response
measures
have
amplified
the
lack
of
language
support
for
LEP
residents.
We
are
still
operating,
though
remotely
and
our
shelters
still
open.
We
employ
staff
from
over
10
different
countries
and
territories
who
are
fluent
in
20
different
Asian
languages
and
dialects.
The
majority
of
their
time
is
not
spent
on
DV
related
issues,
but
on
translating
and
interpreting
Terp
ratings,
such
as
preparing
English
only
documents
translating
webpages
and
providing
step-by-step
guidance
for
English.
P
Only
websites
attempting
to
decipher
inaccurately
translated
documents
that
have
been
sent
to
clients
in
trying
to
set
up
three-way
conference
calls
in
order
to
interpret
for
English.
Only
providers
advocates
are
also
trying
to
both
learn
and
explain.
Information
about
unemployment,
insurance,
public
benefits.
The
moratorium
on
evictions,
court-related
updates
immigration
issues
in
Cova,
19
updates
that
are
predominantly
in
English.
P
There
is
also
an
issue
that
is
unique
to
the
Asian
population,
open
xenophobia
and
racism
straight
from
the
top
down,
including
President
Trump
calling
covin
19
the
Chinese
viruses,
incited
hate
crimes
and
verbal
and
physical
attacks
on
Asians
in
public
and
social
media.
So,
while
residents
are
recommended
to
wear
a
mask
to
protect
themselves
and
others
for
Asians
wearing
a
mask
can
open
the
door
for
open
discrimination
and
attacks.
P
Alternative
channels
for
disseminating
information
to
the
public
where
family
family
members
neighbors
community,
in
the
closest
to
the
victim
can
inform
of
available
services.
Also
victims
from
marginalized
populations
and
communities
may
be
more
comfortable,
calling
an
organized
organization
with
staff
that
they
can
identify
with
and/or
that
speak
their
language,
and
there
are
several
in
Massachusetts
that
we
can
highlight
through
these
forums.
One,
of
course,
is
a
task.
We
also
has
to
Haley
serving
the
South
Asian
population
maps
for
the
Portuguese
Alliance
Massachusetts
from
Portuguese
speakers.
P
The
network
ID
serving
the
LGBTQ
/t
estimate,
polyamorous
communities
all
have
their
24
have
24-hour
health
lines.
Jane
Doe
Inc
is
also
a
great
resource
and
list
all
member
programs
in
Massachusetts.
Secondly,
mass.gov
gov
is
a
central
hub
for
information
on
resources
and
services
for
all
residents
in
Massachusetts,
but
as
only
accessible
via
google
translate
in
12
languages.
Google
offers
way
more
languages
in
that
it
would
be
not
it
wouldn't
be
difficult.
Few
more
languages,
as
other
states
have
or
all
excuse
me
all
the
language
which
other
states
have.
P
Secondly,
the
states
language
access
plan
rests
on
the
salt
shoulders
of
a
handful
of
cultural
and
multilingual
providers,
CBO's
and
M
POS,
who
provide
expert
translation,
and/or
interpretation
on
behalf
of
Massachusetts
residents
seeking
public
services
that
are
delivered
for
dominum,
predominantly
in
English.
Moving
forward
I
think
we
can
find
a
better
way
to
disseminate
information
and
deliver
services
that
are
more
inclusive.
Looking
inward.
P
Q
Q
Barque
serves
29
citizen
towns
and
is
the
only
brave
crisis
center
in
the
city
of
Boston.
We
serve
all
survivors
of
sexual
violence,
age,
12
and
older
in
regardless
of
when
the
harm
was
done
to
them
as
the
only
rape
crisis
center
in
the
Greater
Boston
area.
Historically,
our
request
for
services
is
high
and
we
provide
services
to
close
to
40%
of
all
survivors
sexual
violence
survivors
in
Massachusetts.
Q
Q
Hotels,
restaurants,
experienced
sexual
violence
during
this
pandemic,
barça's
image
has
major
concerns
have
increased
in
certain
types
of
sexual
violence,
shells,
child
sexual
violence,
abuse
sexual
violence
as
a
component
of
domestic
and
interpersonal
violence
in
sexual
harassment,
towards
workers,
in
an
environment
where
the
me
to
gains
for
oversight
and
accountability
are
likely
being
sidelining
and
we're
also
concerned
about
more
sexual
violence
and
harassment.
Moving
online
survivors
of
sexual
violence
typically
are
isolated.
They
experience,
shame,
fear
of
not
being
believed
and
being
blamed
for
was
done
to
them.
Q
This,
in
turn,
leads
to
survivors
after
dealing
with
the
trauma
of
the
violence
alone.
Now,
during
the
pandemic,
the
current
pandemic,
the
need
for
physical
distance
can
lead
to
survivors
feeling
even
more
isolated,
and
the
financial
impacts
related
to
the
experiencing
sexual
trauma
can
become
bounded
by
the
financial
impacts
of
the
pandemic.
As
carbon
19
began
to
spread,
we
saw
an
increase
of
requests
for
survivors
survivors
for
support
around
food,
housing
and
financial
and
securities.
Q
So
what
we're
trying
to
do
is
increase
our
efforts
and
to
provide
all
of
our
services
remotely
our
hotline
services
are
24/7
and
we
have
continued
to
see
a
steady
number
of
calls.
Our
case
management
program
continues
to
help.
People
was
housing
in
receiving
other
type
of
benefits
in
our
legal
advocacy
program
continues
to
support
survivors
to
try
to
figure
out
how
to
meet
their
criminal
legal
needs
if
they
have
any
questions.
Q
So
what
I
will
ask
is
to
continue
raising
awareness
of
all
of
the
resources
like
casa
minha
in
details,
we
are
providing.
Our
services
were
just
moving
remotely,
so
any
awareness
to
be
brought
about
all
of
our
services
will
be
critical,
so
survivors
can
continue.
Increasing
our
services
and
lastly,
I
will
also
say:
I
will
echo
some
of
the
work
that
Don
is
doing.
Q
I
think
when
a
lot
of
the
policies
are
established,
like
telehealth
telemedicine,
are
being
established
with
one
framework
in
there,
not
including
linguistical
capacity
they're,
not
including
about
safety
planning
with
survivors
of
domestic
violence.
Telehealth
telemedicine.
Are
you
asking
any
questions
like?
Do
you
feel
safe
at
home
through
telehealth
that
can
expose
a
server
a
survivor
into
a
lot
of
danger?
So
I
would
like
to
continue
thinking
of
the
logistical
capacity.
So
that's
framework.
It's
brought
to
all
in
any
services
that
are
continuing
to
be
provided.
C
C
G
G
We
are
located
in
Austin
Brighton.
We
have
a
transitional
household
so,
along
with
the
residents
in
placement
for
this
adult.
So
when
they
graduate
from
residential
placement,
we
have
them
placed
in
the
transitional
house
before
they
get
ready
to
have
chillie
on
their
own.
The
clients
who
come
to
us
adults
who
come
to
us
they
come
from
more
restrictive
setting
to
us
and
which
will
be
CSS,
TS
or
detox
program
in
come
to
us,
and
our
job
is
to
prepare
them
for
community-based
living.
G
After
that,
some-
and
with
all
these
things
going
on
this,
this,
this
very
important
function
of
incorporating
them
back
into
the
community,
has
been
put
on
home.
You
know
this,
this
adults
who
come
to
us
they
come
with
history
of
very
high
risk.
Behaviors,
it's
not
only
their
diction
is
thrown
issue
for
them.
There
are
almost
every
one
of
them
come
with
another
mental
health
diagnosis
with
this
lockdown
that
is
happening,
they've
lost
their
jobs,
they've
lost
their
connections
with
their
family.
G
They've
lost
very
important.
Part
of
their
life
is
also
attending
support
groups
like
a
and
they
they
lost
their.
Also,
you
know,
and
as
a
result
of
all
this,
you
know
the
substance
use
issues
that
they
are
facing
with
the
recovery
process.
They
are
going
to
top
of
that.
Their
mental
health
issues
have
intensified
so
depression
anxiety.
We
are
seeing
it
more.
We
are
seeing
effects
of
isolation,
suicidal
tendencies.
G
G
Could
within
our
funding,
but
this
funding
is
limited
now,
fortunately,
I
received
a
message
this
morning
that
MassHealth
will
increase.
10%
of
you
know,
be
investment
for
a
clinical
rate,
and
that
would
be
helpful
to
increase
staffing
to
provide
more
support
to
them.
They,
these
people
are
already
facing
stigma,
and
now
you
know
with
isolation
with
losing
connection
with
the
community
now
going
back
into
the
community.
There's
a
lot
of
anxiety
about
that
also,
instead,
how
the
inacol
backward
you
know
they
only
had
many.
G
You
know
disruption
in
their
work.
History
now
there's
other
destruction
that
happened.
I
was
that
gonna
happen
for
them.
Another
thing
is
that
a
and
egg
the
support
groups
are
are
very
important
part
of
that
their
life
and
right
now
those
everything
has
been
shifted
to
something
like
this.
You
know
working
over
what
you
meeting,
but
it's
not
the
same
for
them.
Many
of
them
are
feeling
really
anxious
that
you
know
the
personal
connection
that
they
had
within
same
space.
G
Another
thing
is
that
you
know
you
know
many
therapists
are
providing
online,
you
take
in
amounts,
and,
but
you
know
from
the
clients
perspective,
it
is
not
the
same
as
sitting
in
the
office
or
meeting
with
a
therapist
in
person
somewhere
else,
so
that
is
also
creating
a
huge
issue
for
them,
so
we're
seeing
intensity
of
mental
health
issues
when
it's
like
a
ticking
time
bomb
with
this
very
high-risk
population,
they're
become.
So
what
do
we
need?
You
know
I.
G
Think
out
of
this
is
there's
a
new
normal,
that's
coming
out
and
we
don't
know
what
this
new
normal
is
gonna
be
things
are
not
gonna,
be
the
same
that
where,
before
we
don't
know
much
who
slowly
we're
getting
that
idea
about
what
this
new
normal
is
gonna,
be
so
I
think
it's
time
that
you
know
when
you
have
given
an
example.
Is
that
you
know
when
someone
is
lost?
G
We
are
not
able,
you
know,
people
are
not
able
to
find
it
the
first
they
do
the
rescue
missing
and
once
it
is
determined
that
this
is
what
the
outcome
is
going
to
be.
Then
it's
more
likely
coming.
Recovery
missing,
and
so
we
need
to
ship
it.
As
you
know,
government
officers
and
as
providers
we
need
to
shift
to
that
new
norm
or
what
that'd
be
normal.
It's
gonna
be
at
strata,
parent
or
a
kind
for
that.
You
know.
As
a
provider,
we
need
to
start
pairing
them
for
the
new
normal.
His.
G
This
fund
girl
also
need
to
start
investing
more
and
preparing
for
that.
You
normal
so,
for
example,
is
that
a
meetings
are
typically
run
in
basement
of
basement
of
a
church
or
a
community
organization.
Now,
if
for
next
18
months
or
something
we're
gonna,
have
to
maintain
this
social
distancing
that
space
is
not
gonna
be
around,
all
dead
space
is
not
going
to
be
not
for
Allah,
so
I
think
at
that
time
we
need
to
take
a
look
at
you
know.
Providing
this
desert
self
funded
self
run,
support
groups
so
opening
up
a
Boston
ceiling.
G
Opening
up
is
that
you
know
if
hey
and
they
need
any
support
for
adding
more
space
for
their
meetings.
When
when
there
comes
a
time
when
people
are
gonna
be
able
to
go,
but
they
can
I
had
a
19-6
distanced,
and
you
know
they
can
approach,
you
know
and
get
some
help
in
that
direction.
For
providers
also
I
think
the
new
normal
that
is
going
to
be.
Instead,
you
know
helping
especially
this
community.
The
community,
then
we
deal
with
on
a
daily
basis,
is
that
change
is
very
hard
for
them.
G
So
I
start
preparing
for
that
change.
Instead,
how
that
change
is
going
to
look
like
you
know,
they're
surviving,
so
this
changes
in
future.
This
is
how
it's
gonna
look
like
slowly
start
preparing
them
for
that
everything
is
gonna
change,
so
I
think
focusing
a
little
more
on.
You
know
helping
people
who
are
going
to
be
affected
greatly
by
this
and
for
them
change
is
difficult
to
start
helping
them
to
go
through
this
process.
It's
very
important.
These
are
the
few
things
that
I
see
is.
G
You
know,
I
think
we're
spending
a
lot
more
time
than
what
we
used
to
do
before
in
helping
our
resident
survive
this
crisis,
you
know
compensation
that
our
workers
have
is
only
you
know,
minimum
wage.
You
were
a
little
more
than
minimum
wage
and
I
know
that
they're
putting
a
lot
more
into
that.
So
maybe
there
comes
a
time
when
we
need
to
take
a
look
at
the
weights.
Also
means
of
reimbursement
and
see
from
you
know.
G
More
payment
could
be
made
to
programs
like
this,
so
we
can
you're
stopped
working
very
hard
like
in
each
each
non-property,
gonna
hear
it
that
stopped
working
more
than
what
they
used
to
do
before
and
and
people
go
into
non-profit
field
to
you
know,
for
goodness
of
their
heart,
they
want
to
help
someone,
but
we
also
don't
want
to
take
disadvantage
of
them.
We
want
to
compensate
them
for
the
extra
work
and
thank.
C
E
You
thank
you
for
inviting
me
to
represent
the
Austin
Brighton
substance
abuse
task
force
at
this
hearing.
I
am
the
executive
director
falls
to
Brighton
substance
of
substance
abuse
task
force
over
the
midst
of
changing
our
name,
because
we
don't
want
to
call
it
substance,
abuse
anymore
and
substance.
Use
is,
is
really
the
preferred
language.
So
forgive
me
for
not
making
that
known.
I
I've
been
with
the
program
for
approximately
14
years.
E
We
are
our
collaboration
of
many
community
stakeholders.
Comprised
of
you
know:
educators,
law
enforcement,
treatment,
personnel,
certainly
recovery
Vijay
is
actually
a
member
of
our
task
force
and
councillor
Braden's,
a
member
of
the
task
force.
So
we
all
come
together
on
a
regular
basis
to
assess
what
you
know
what
the
needs
are
regarding
substance
abuse
use
mental
health
in
Austin
Brighton
and
how
we
can
address
those
through
certain
evidence-based
strategies.
We
do
rely
on
partnerships
to
deliver
the
strategies
that
we
do
because
we're
a
staff
of
two-
and
you
know
we've.
E
It's
worked
very
well
through
grant
funding
on
the
local
city
and
state
levels
over
the
years.
We're
also
supported
impact
Elizabeth's
community
benefits,
department
and
Mass
General
gon
and
the
Boston
Public
Health
Commission,
under
a
grant
that
we
received
as
a
substance,
abuse
substance,
abuse
prevention,
collaborative
member
with
the
office
of
prevention
under
the
mayor's
office
of
recovery
services.
So
you
know
what
do
we
do?
Our
primary
focus
is:
is
prevention,
so
we'd
like
to
we
seek
I,
should
say
to
look
at
how
we
can
prevent
substance
use
and
abuse,
particularly
among
youth.
E
When
we
first
started
out,
which
was
you
know,
in
2004,
we
had
a
federal
grant.
We
were
very
focused
on
Austin
Brighton
Youth,
because
we
needed
to
provide
data
on
local
trends
and
local
zip
codes.
You
know
we
have
over
the
years
expanded
and
you
know
we
provide
services
to
youth
who
are
from
all
over
the
city
of
Boston
because
they
attend
school
in
Austin,
Brighton,
and
so
many
of
our
strategies
are
focused
on
those
youth
and
on
most
recently
in
the
school's,
the
public
schools
middle.
S
E
You
know
they
set
us
straight
on
what
you
know,
youth
need
and
want
and
think
and
how
to
respond
to
youth
needs
in
the
community,
and
so
the
the
youth
members
really
are
a
major
feature
of
what
we
do,
because
they
also
represent
youth
from
all
over
the
city,
because
to
be
a
member,
you
need
to
either
live
in
Austin
and
Brighton
or
attend
school
there,
and
they
help
with
the
walk
for
recovery.
The
annual
walk
that
we
have
hope
with
a
lot
of
campaigns
like
you
know,
prescription
drug
take-back
sand.
E
You
know
getting
messages
out
to
the
appears,
so
we
work
in
a
workshop
based
model.
This
past
year
we
had
like
our
youth
coalition
members,
have
developed
these
workshops
based
on
evidence
based
strategies
on
topics
related
to
alcohol,
marijuana
and
vaping,
because
those
are
the
primary
substances
of
use
that
are
affecting
youth
today.
E
We're
all
nobodies
estranged
to
the
fact
that
you
know
marijuana
has
become
very
popular
amongst
this
amongst
the
youth
group,
because
it's
you
know
it's
accessible
and
it's
also
perceived
as
very
low-risk,
so
that
the
harm
factor
there
is
is
really
gone
down
and
when
that
happens,
use
rates
tend
to
go
up
according
to
research.
Also,
I
think
we
have
relaxed
social
norms
about
marijuana
and
youth
definitely
respond
to
what
is
going
on
in
the
community
in
their
families
are
with
the
top
models.
E
So
we
are
seeing
an
uptake
in
marijuana
uptake
in
vaping,
particularly
the
e-cigarettes.
With
a
you
know,
the
youth
have
been
found
to
be
smoking
marijuana
through
the
vaping
at
Beretta
prescription
drugs.
We
tend
to.
We
definitely
address
a
prescription,
drug
use,
but
we're
seeing
a
downtick
in
youth
prescription
drug
use.
But
you
know
it
still
exists.
It's
still
a
major
problem,
but
it's
mostly
seen
in
the
older
population,
old
youth
population
and
college-age
students,
particularly
even
in
the
adult.
E
E
You
know
we
look
at
the
risk
factor
which
many
of
these
risk
factors
have
already
been
identified
by
the
other
panelists,
mostly
speaking,
about
adults
so
far,
but
you
know
the
youth
what
we
are
finding,
not
just
an
austere
Brighton,
but
across
the
city
you
know
they're
suffering
from
their
own.
You
know
our
Kovac
19
induced
anxiety,
social
isolation
grief.
E
You
know,
grief
at
you,
know,
loss
of
school
time,
loss
of
routine
loss
of
seeing
their
friends
playing
sports
loss
of
you
know
relating
to
our
being
able
to
talk
directly
in
person
with
adult
mentors
role.
Models
such
as
guidance
counselor's
at
school
they're
also
grieving
the
loss
of
after-school
programming,
and
certainly
the
activities
which
include
sports
and
all
other.
You
know
various
activities,
some
some
students.
Some
you
know:
youth
are
experiencing
loss
of
a
parent
to
this
disease
of
coping
19,
and
certainly
you
know
fear
for
their
grandparents
who
we
all
know
are.
E
You
know,
really
participating
in
raising
youth
these
days
because
of
the
you
know,
the
need
for
parents
to
be
out
of
the
house
and
working
so
there's
a
lot.
Youth
have
a
lot
on
their
mind.
To
put
it,
you
know
succinctly:
they
had
these
a
lot
of
these
issues
prior
to
kovat,
19
and
again,
if
somebody
on
this
panel
said
you
know,
all
of
this
is
getting
exacerbated
right
now,
and
you
know
they
have
a
fear
of
the
unknown
as
well.
You
know,
like
adults,
you
know
what's
gonna
happen.
E
What's
the
new,
the
new,
no
I'm
gonna
look
like
am
I,
going
back
to
schools
and
I
couldn't
see,
my
friends
can
I
get
to
college
all
of
these
things.
So,
from
the
youth
mind,
it's
it's
an
awful
lot
to
handle.
So
what
are
we
doing
about
that?
So
we're
working
with
the
Boston
Public
Health
Commission
right
now
in
developing
a
social
media
campaign?
That's
called
cope
code.
E
This
is
a
I
think.
It's
a
nine
or
ten
week
program,
I'm,
not
running
it
directly
out
of
the
office.
Someone
else
is,
but
it
is
going
to
be
distributed
to
youth
all
over
the
city
of
Boston
and
they're,
going
to
do
this
through
partnerships,
so
the
Commission
will
partner
with
Austin
Brighton,
though
partner
with
I
believe
Charlestown
coalition,
East
Boston
coalition,
to
name
but
a
few,
and
we
will
take
these
this
program
and
implement
it
or
roll
it
out
in
our
respective
neighborhoods
in
a
way
that
we
think
that
it
will
be
well
received.
E
We,
you
know
cope
code,
addresses
issues
like
self
care
like
how
to
cope
basically
cope
code.
You
know
what
kind
of
activities
can
you
think
aging
that
would
reduce
their
stress?
What
are
they
being
encouraged
to
to
do?
You
know
talking
to
adults,
or
you
know,
taking
advantage
of
the
online
activities
that
we
will
be
sending
in
each
week.
E
They're
gonna
do
a
challenge
and
it
will
be
a
specific
stress
or
a
stress
or,
and
they
have
the
opportunity,
the
guidance
and
some
you
know
platforms
to
look
at
where
they
can,
then
you
know
describe
you
know
how
they
might
be
feeling.
Perhaps
they
will
include
resources
and
how
to
cope
with
that
and
then
they're
gonna
send
it
back,
for
instance
like
to
Austin
Brighton,
it
will
be
to
us
and
then
we
will
translate
it
into.
You
know
some
good
resources.
E
You
know,
certainly
through
the
local
BPD
lots
of
partners
that
we
have,
so
that
is
something
that
we're
very
busy
with
at
the
moment,
but
we're
also
trying
to
respond
and
educate
and
get
information
and
resources
out
to
parents.
Parents
are
very
important
group
of
people,
you
know
when
they
talk
to
their
children
and
youth
about
issues
like
substance
abuse
or
you
know
troubling.
You
know
mental
health
issues,
behavioral
health,
the
you
know,
research
tells
us
that
that
the
youth
they
listen,
they
listen
to
their
parents.
So
we
try
to
encourage
that.
E
E
It
was
very
important
because
you
couldn't,
as
we
all
know,
we,
if
you're
around
kids,
you
can
lose
them
on
a
dime
by
just
saying
the
wrong
thing,
so
we're
trying
to
disseminate
that
in
those
kinds
of
information
we
work
with
the
Austin
Brighton
health
collaborative,
which
is
a
network
of
providers
in
Austin
Brighton
and
so
we're
fortunate,
because
we
can
get
information
out
that
way.
So
in
terms
of
the
city,
you
know
what
what
would
I
encourage
a
we
encourage.
E
You
know,
just
continuing
to
to
you
know,
think
of
identified
ways
to
be
able
to
reach
youth
in
these
times.
You
know
certainly
social.
They
respond
to
social
media
they're
into
Instagram
they're.
You
know
we
want
to
encourage
them
to
try
to
stay
connected
with
the
people
other
places
that
they
had
been
connected
before
covered.
For
instance,
you
know
the
YMCA
programs,
the
Boys
and
Girls
Clubs,
certainly
faith-based
organizations
if
that's
meaningful
to
them.
So
it's
endless
the
list
that
we
could
encourage.
I.
E
E
Course,
I
get
very
excited
when
I
get
time
to
talk,
because
prevention
songs
been
in
the
back
and
I'm
so
excited
to
be
on
a
committee.
That's
talking
about
substance
use
in
public
health,
it's
very
important.
So
thank
you.
Basically,
my
message
succinctly
is:
we
need
to
watch
out
for
the
youth
or
any
I'm
sure
you'll
hear
from
other
panelists
talking
about
this
as
well,
but
they
are,
you
know
they
are
suffering
too
any
collective
efforts
that
we
can.
You
know
bring
about,
welcome
and
also
I'll
just
put
in
a
pitch.
E
C
R
Hello:
everyone,
my
name
is
dr.
Fatima,
Watt
and
I'm,
the
director
of
behavioral
health
at
Franciscan
Children's.
We
are
located
in
the
Brighton
area
and
we're
a
post,
acute
rehab
hospital,
so
we're
a
small
Hospital
that
does
a
lot
of
different
things.
We
kind
of
focus
on
three
areas
of
care,
medical
services,
educational
services
and
mental
health
services.
So,
on
our
medical
side,
we
have
two
inpatient
units
that
are
for
post
acute
care.
R
So
we
see
kids
that
have
had
accidents,
injuries,
genetic
conditions,
various
illnesses
and
they're
here
for
rehab
to
kind
of
get
their
strength
back
up.
So
hopefully
we
can
discharge
them
to
back
to
home.
A
lot
of
our
kids
are
on
ventilators
and
have
a
lot
of
respiratory
issues
that
there
baseline,
so
we're
definitely
seeing
a
lot
of
stress
from
parents.
R
We've
also
greatly
reduced
the
amount
of
visitors
that
are
able
to
come
into
the
hospital
both
for
our
medical
services
and
for
our
mental
health
services,
which
has
been
a
little
bit
stressful
for
parents.
On
the
medical
side.
We
are
allowing
one
parent
to
room
in
so
we
have
had
some
parents
that
have
essentially
living
in
the
hospital
right
now
and
then
on
our
mental
health
side.
We
have
a
locked
inpatient
psychiatric
unit
and
we
have
a
step-down
community-based,
acute
treatment
unit.
R
We've
seen
our
numbers
on
both
of
those
units
go
down
significantly,
so
we're
not
having
as
many
patients
coming
in
for
that
inpatient
level
of
care.
But
it's
not
because
there
aren't
patients
in
crisis.
It's
because
parents
are
really
terrified
of
sending
their
kids
to
the
ER,
and
so
we've
been
dealing
with
a
lot
of
mental
health
crises
on
the
outpatient
side.
R
So
on
outpatient,
we
treat
kids
for
a
range
of
mental
health
issues.
We
also
have
our
children's
wellness
initiative
program,
CWI
that
provides
mental
health
counseling
directly
in
the
Boston
Public
Schools.
Even
though
school
is
closed,
we
are
still
providing
services
to
any
patients.
Families
that
we
were
seeing
previously
and
most
families
are
engaging
we're
providing
that
service
all
through
telehealth.
We
are
also
providing
psychiatry
and
telehealth.
R
We
initially
started
by
only
seeing
the
patients
that
were
already
enrolled
with
us,
but
we
are
now
starting
to
take
new
patients
and
we've
kind
of
expanded,
our
ability
both
for
psychiatry
and
therapy.
So
if
we
get
referrals
from
any
families
where
we
are
in
one
of
those
school
systems,
our
CWI
staff
are
managing
those
cases.
Any
other
cases
that
are
coming
we're
managing
through
our
traditional
outpatient
department,
all
through
telehealth.
R
Our
biggest
struggle
right
now
is
keeping
kids
safe.
Our
children
that
have
had
problems
with
depression
and
anxiety,
a
lot
of
their
natural
resources
and
their
natural
supports,
have
been
cut
off
to
them,
so
whether
it's
a
teacher
that
provided
a
lot
of
support,
whether
it's
peers,
whether
it's
other
mental
health
services
that
are
no
longer
operating
at
the
moment,
we've
seen
for
our
kids
and
our
families,
they
they're
really
grieving
and
they're
experiencing
quite
a
bit
of
loss.
R
Those
needs
met
from
community
programs
that
are
feeding
families
right
now,
parents
are
really
afraid
of
sending
their
children
to
the
ER,
and
so
we
are
finding
that
kids
are
boarding
at
home.
Even
though
there
may
be
significant
mental
health
issues
that
would
normally
they
would
be
boarding
in
an
emergency
room,
and
so
our
clinicians
are
definitely
working
around
the
clock.
R
We're
getting
calls
on
weekends
just
because
parents
are
reaching
out
to
any
lifeline,
but
they're
very
afraid
to
send
their
kids
to
the
ER
rightfully,
so
it
would
be
we're
limited
as
clinicians
in
terms
of
what
we
can
do
in
terms
of
stepping
people
up.
We
have
this
barrier
in
Massachusetts
that
a
third
party
has
to
be
involved
in
order
for
clinician
to
get
a
patient,
hospitalized
and
I.
R
We're
definitely
seeing
a
lot
more
anxiety,
a
lot
more
depression,
but
even
more
so
in
our
children
themselves.
It's
the
parents
that
are
really
struggling
and
because
we,
our
kids,
get
a
lot
of
modeling
and
examples
for
their
from
their
parents
and
so
they're
learning
how
to
cope
with
this
based
on
how
their
parents
are
or
are
not
coping
with
this,
and
so
we're
finding
the
most
amount
of
distress
in
the
households
where
parents
are
not
coping
well
and
so.
We've
started
a
parent
group
to
kind
of
support.
R
There
is
a
lot
of
anxiety
around
school
and,
what's
going
to
happen,
we
just
heard
that
schools
canceled
for
the
rest
of
the
school
year,
so
I'm
sure
that
anxiety
is
going
to
increase.
But
knowing
what's
going
to
happen
with
education
services,
we
have
a
lot
of
kids
that
are
on
ie
EPS
and
that
receive
a
lot
of
that
learning.
R
Support
through
school
and
parents
are
not
going
to
be
able
to
be
a
replacement
for
that
type
of
special
learning
that
happens
and
so
having
some
sort
of
knowledge
about
our
kids
going
to
be
retained
in
a
grade.
Are
they
going
to
be
just
moved
forward?
A
lot
of
parents
are
really
concerned.
My
kid
only
made
it
halfway
through
fifth
grade.
They
have
all
of
these
challenges.
R
Now
they're
going
to
be
going
into
sixth
grade,
what's
going
to
happen,
and
so
a
lot
of
the
anxiety
is
coming
from
the
unknown
and
so
as
much
as
we
are
able
to
as
much
as
we're
able
to
kind
of
give
give
information
that
we
have
and
start
to
think
about.
The
future
and
plan
for
the
future
I
think
will
lower
the
anxiety
for
a
lot
of
people
that
are
involved
for
our
families
that
have
limited
resources
being
able
to
make
sure
that
they
have
access
to
telephones
and
the
Internet
that's
sort
of
our
lifeline.
R
Right
now,
and
for
some
families,
they
don't
know
how
to
access
that
or
they
have
one
parent
that
has
a
phone
and
that
parent
is
working
during
the
day
and
now
the
rest
of
the
family
is
at
home
and
they
have
no
internet
and
no
phone.
So
those
children
aren't
receiving
the
mental
services
that
they're
used
to
because
they
don't
have
the
proper
technology
or
the
resources.
A
lot
of
our
staff
are
still
working
in
the
hospital.
R
It's
business
as
usual
on
our
medical
floors
on
our
inpatient
psychiatric
floors
and
our
cbat
unit
we're
still
treating
kids.
Our
teams
are
still
there
we're
trying
the
best
we
can
to
practice
social
distancing.
But
it's
really
important
that
we
have
proper
PPE,
especially
as
kids
are
going
into
crisis,
as
are
as
they
may
become,
aggressive
or
activated,
and
we're
in
close
proximity
to
them.
R
It's
really
important
that
our
staff
have
proper
PPE
so
that
everyone
is
staying
healthy
as
best
as
we
can,
and
one
thing
that
would
be
helpful
is
really
staying
on
top
of
insurance
companies
and
making
sure
they're
reimbursing.
We
are
seeing
families,
regardless
of
whether
we're
getting
authorization
from
the
insurance
company.
We
don't
want
that
barrier
to
prevent
us
from
treating
a
child
or
family
that
needs
the
services,
so
we
are
certainly
getting
people
up
and
running
as
quickly
as
we
can,
but
for
the
future
of
our
clinic
and
of
our
services.
R
It's
going
to
be
really
important
that
insurance
companies
are
reimbursing
what
they
should
and
not
creating
additional
barriers
either
with
authorizations
or
denying
claims
when
we're
working
really
hard
to
provide
the
services
and
to
keep
everyone
safe,
I
think
those
are
most
of
the
points
that
I
wanted
to
make.
I'm
really
grateful
to
be
here
and
to
have
the
opportunity
to
talk.
So
thank
you
so
much
for
the
invite.
Thank.
T
You
did
great
thank
you.
Thank
you.
Yes,
I'm
Janet
cycles,
Syrah
tea,
I'm,
the
executive
director
of
friendship,
works
and
I
guess
I'm,
the
only
one
here
on
the
spectrum
working
with
older
adults,
so
friendship
works
has
been
around
for
36
years,
and
our
enduring
mission,
ironically
for
the
last
36
years,
is
to
reduce
social
isolation,
improve
quality
of
life
and
to
maintain
the
dignity
of
older
adults
in
the
Greater
Boston
area.
So
the
irony
of
asking
really
is
just
socially
isolate.
T
Themselves
has
not
been
lost
on
us
and
we've
been
dealing
with
this
issue
and
the
psychological
and
physical
impact
of
social
isolation
on
on
elders
for
36
years,
and
when
we
started
you
know
there
wasn't
any
academic
or
research
done
on
what
it
means
when
people
are
alone
a
lot
of
their
top,
the
time
in
last
10
or
15
years.
A
lot
of
you
know.
T
Research
has
been
done
and
in
the
last
year
again
ironically,
I'd
say
that
the
whole
idea
of
social
isolation
for
younger
adults,
for
middle
age
and
for
older
people
has
been
in
the
newspapers
before
kovat
19
and
whether
it's
the
Wall
Street
Journal
the
globe,
the
Phoenix.
You
know
just
newsletters
about
how
people
weren't
connecting
and
so
here
all
of
a
sudden
we're
in
the
midst
of
asking
people.
So
we
have,
we
have
pivoted.
Almost
all
of
our
work
is
about
recruiting
volunteers.
T
We
recruit
volunteers,
people
of
all
ages
and
backgrounds
to
be
matched
with
an
elder,
who
has
very
little
or
no
informal
supports
for
friendship,
support
assistance
going
to
the
medical
communities
taking
them
to
hospitals
the
escort,
not
necessary
transportation,
so
that
you're
not
alone
doing
them
doing
projects
that
those
of
us
who
are
able-bodied
take
for
granted.
We
do
most
of
our
work
in
Spanish
and
into
English
are
two
major
languages,
but
we
find
volunteers
who
speak
all
languages.
T
You
know
when
needed,
or
have
all
sorts
of
things
and
take
great
care
and
making
a
match.
So
you
know
we
we
serve
people
who
ferment.
You
know
emotional
or
physical
reasons
need
our
support,
for
instance,
for
the
medical
escorts
and
we're
still
taking
people
to
medical
appointments
when
there's
an
emergency.
Otherwise
most
appointments
have
been
canceled,
obviously,
except
for
the
emergency
ones,
but
our
coordinator
is
doing
that.
T
We
can
connect
with
them
in
so
many
different
ways.
We
have
a
music
program
that
brings
people
to
brings
music
to
people
in
elder
buildings,
where
there's
very
little
activity
for
the
for,
because
music
is
so
visceral,
but
also
because
it's
a
way
of
connecting
with
one
another
and
learning
about
your
neighbor
and
so
the
next
time
you
see
them
if
you've
been
singing
with
them
or
playing
drums
with
them
or
something
all
of
a
sudden.
T
T
I
did
hear
of
a
woman
who,
for
instance,
you
know
who
had
vision,
impairment
and
she
no
longer
I
mean
hearing
vision,
impairment.
She
couldn't
get
her
hearing
her
audio
books
anymore,
because
part
of
that
program
had
closed
down
and
she
just
stayed
in
bed
for
three.
You
know
for
for
the
week
because
she
didn't
know
what
to
do.
I
mean
she
there.
You
know
a
lot
of
this
has
to
do
with
homemakers
and
home
health
aides
who
people
are
afraid
to
have
them
come
in
and
also
those
people
are
homemakers
and
home.
T
Health
aides
were
the
frontline
those
who
are
working
and
need
to
work
for
income
or
risking
their
lives
and
then
also
they're,
incredible,
but
they're
also,
obviously,
potentially
then
going
home
and
then
going
to
an
elders
home.
So
we
see
caregivers
also,
who
now
have
stopped
having
who
are
responsible
for
a
spouse,
those
who
are
not
living
alone,
but
are
the
sole
caregivers
of
this
spouse,
who
there
and
they're
trying
to
24/7
be
there
for
them
without
any
support
at
all
in
their
home,
which
they
did
have
before.
T
So
the
stress
the
mental
health
stress
on
that
is
incredible
for
both
a
caregiver
I'm
afraid
the
caregiver
might
die
before
the
one
being
cared
for,
because
they
have
no
support
at
all
and
doing
both
the
physical
and
emotional
things
with
that,
so
the
anxiety
can
be
incredibly
high.
You
know
if
you're,
in
a
assisted,
living
or
nursing
home
and
know
that
half
a
dozen
or
twenty
or
thirty
people,
if
Cova
nineteen,
and
then
you
hear
that
you
know
your
neighbors.
You
know
five
of
your
neighbors
just
died.
You
know
last
week
from
it.
T
It
can
be
incredible.
The
way
that
we
can
sometimes
be
of
help
is
that
and
for
people
to
know
about
this
is
that
you
know
our
volunteers
can
really
play
a
role
with
the
healthcare
community
and
alleviating
anxiety
and
also
physically
bringing
things
to
people.
We
have
people
who
are
willing
to
drop
off.
You
know
groceries
or
other
things,
as
there
are
in
the
city
during
the
Kovach
crisis.
You
know
in
one
of
the
places
we
know
where
there
were
five
deaths.
T
The
social
worker
reached
out
just
to
make
sure
the
volunteer
kept
this
older
adults
anxiety
from
going.
You
know
through
the
roof
and
and
played
a
big
role
in
keeping
it
at
somewhat
of
a
manageable
level
or
somebody
else
who
was
at
risk
of
homelessness
for
now
paying
rent
that
was
before
this,
but
wanted
volunteer
to
be
a
voice
in
encouraging
people
to
pay
their
rent.
So
volunteers
are
friends
and
they're,
really
our
neighbors
in
a
way
where
we
have
lost
that
in
in
some
of
our
communities.
T
T
You
know
to
make
them
you
know,
is
the
worst
kind
of
punishment
is
to
to
keep
people
from
you
know
having
other
human
contact,
and
we
see
that
happening
in
the
elder
care
community
or
in
the
elder
community.
Again,
some
elders
are
doing
quite
well
and
maybe
better
than
younger
people,
because
they're
used
to
being
alone
or
they're
used
to
being
at
home,
more
often
and
not
getting
out,
but
that's
one
one
portion
of
the
older
population
that
other
anxiety
and
their
physical
health
is
is
becoming
much
worse.
T
One
of
the
things
that
I
think
that
you
know
folks
can
do
is
that
bringing
attention
and
cultural
messaging
that
being
an
older
adults,
useless
I
think
we're
getting
that
a
lot
from
the
government
and
other
things
like
okay.
If
some
people
die
a
lot
of
them
die,
that's
okay,
it'll,
be
you
know
better
for
society,
be
less
of
them
for
a
messaging.
That
elders
are
our
wisdom,
bring
us
wisdom
and
that
their
lives
are
still
worthwhile
so
that
they're
not
feeling
they're
just
taking
up
space
and
that
people
care
that
they
live.
I.
T
Think
the
issue
of
Internet
access,
whatever
the
city,
can
do
to
ensure
Internet
access
for
every
family
in
the
city.
No
matter
what
age
affects
everybody,
not
having
internet
access,
there's
so
much
more,
we
can
do
in
communicating
with
people
with
elders
who
have
that,
and
also
for
the
councilors
city
councilors.
To
know
to
refer
to
us
to
know,
friendship
works
to
know
other
organizations
we
aren't
taking
new
referrals,
we
doubled
in
size
in
the
last
five
years.
T
C
K
K
You
I'm
sorry
that
I'm
not
redundant
I,
don't
want
to
repeat
again
what
Stephanie
and
Donna
said,
but
thank
you.
Thank
you
so
much
for
providing
us
with
this
opportunity.
During
these
very
challenging
times.
My
name
is
Deb
common
Susie
I'm,
the
chief
operating
officer
here
at
Berkeley
House.
We
here
at
Ruth
your
house.
We
offer
residential
programming,
community-based
programming
and
youth
services
programming,
including
to
act
license
after
school
program
and
routine
drop-in
centers
in
the
neighborhoods
of
Dorchester
and
Roxbury.
K
Well,
we
know
that
:
19
doesn't
discriminate.
We
also
know
that
it
just,
unfortunately
has
affected
communities
of
color
and
compound
already
underlying
health
and
economic
disparities
due
to
poor
health
conditions,
less
health
coverage
and
health
care
access
and
smoking
socio-economic
circumstances.
K
So
I
wanted
to
just
share
briefly
what
we're
hearing
from
survivors
directly.
Our
advocates
are
reporting
back.
That
survivors
are
feeling
even
more
loss
of
control
during
this
time
of
social
distancing
in
isolation
they're
experiencing
from
the
abusers
extreme
power,
extreme
power
and
control.
For
example,
we
had
one
survivor
report
that
the
user
was
withholding
PPE
supplies,
some
cleaners
mask
and
gloves
hand
sanitizers,
and
our
advocate
worked
with
her
to
be
able
to
get
so
that
she
was
able
to
get
to
her
cleaning
supplies
by
leaving
them
in
the
trunk
of
her
car.
K
The
survivor
left
for
trunk
open
so
that
we
can
place
a
PPE
supplies
in
the
trunk
of
her
car.
What
we're
also
hearing
is
that
there
is
increased
alcohol
and
substance
use,
that
abuses
are
withholding
insurance
cards
and
and
and
are
providing
survivors
with
this
information
about
Kovach
19.
There
are
lots
of
jobs
and
or
reduce
incomes.
Income
resources
are
difficult
to
access
and
to
navigate
during
this
time,
especially
for
systems
that
are
working
remotely.
A
lot
of
our
survivors
are
sharing
with
us.
K
If
they
needed
to
access
a
service
and
the
fear
of
public
accessing
and
using
public
transportation,
what
we're
hearing
from
the
youth
and
the
children
that
we
serve
here
at
brookview
is
a
feeling
of
anxiety,
they're,
fearful
they're,
depressed
they're,
displaying
behaviors
that
they
had
outgrown
such
as
bedwetting.
They
have
lost
their
sense
of
routine,
civility
and
structure.
Our
children
are
reporting
that
they
miss
school.
They
miss
their
teachers,
they
miss
their
friends.
They
miss
events,
sorry
about
that
field
trips
and
plays
they're
concerned
about
missing,
proms
and
graduation.
K
Our
kids
I,
our
kids,
have
lots
of
questions
they're,
asking
questions
like
why
can't
I
go
outside?
Why
can't
I
visit
my
friends?
Why
can't
I
go
to
school
and
we're
hearing
statements
like
I'm
afraid
to
go
outside
I'm,
I'm
afraid
from
my
mom,
who
has
to
go
to
work?
What,
if
something
happens
to
her?
K
What
we're
doing
is
that
we're
telling
our
children
and
youth
when
they
express
such
concerns
that
there
are
some
amazing
people
working
hard
to
keep
us
all
safe,
that
it's
okay
to
feel
what
you're
feeling
they
acknowledge
the
disappointment
and
their
frustrations,
and
we
tell
them
not
to
panic,
we're
also
providing
telehealth
for
communica
services
to
anyone
wanting
to
access
clinical
needs.
That's
families,
youth,
children,
individuals,
the
need
is
overwhelming
clinical
support
for
our
families
and
children
is
critical
at
this
time.
K
They
are
reporting
our
staff
they're,
exhausted,
they're
scared,
they're,
sad
they're,
reporting,
they're
reporting
that
they're
having
issues
with
sleeping
and
their
eating
patterns
are
off.
They
have
difficulty
concentrating
and
we
have
an
instituted
practices
and
protocols
and
procedures,
but
we
realized
that
the
impact
of
COBIT
on
our
staff,
families
and
communities
will
be
long-lasting.
K
K
C
S
Good
afternoon,
thank
you
for
this
opportunity
to
testify.
My
name
is
Charlene
luma
I'm,
the
chief
of
the
victim
when
his
assistance
program
at
the
Suffolk
County,
District,
Attorney's
Office,
under
the
leadership
of
District
Attorney,
Rachel,
Rollins
I'm,
also
a
licensed
clinician
with
experience,
working
communities
impacted
by
both
trauma
and
violence
and
I
just
want
to
also
say
thank
you
for
facilitating
this
hearing
during
National
Crime
Victims
Rights
week.
It's
really
important
that
we
kind
of
acknowledge
the
victimization
that
consistently
happens
throughout
the
year.
S
This
happens
to
be
the
week
we
are
in
unprecedented
times.
Every
single
person
within
our
community
can
be
exposed
to
Coba
19.
We
are
all
impacted
by
it.
This
public
health
crisis
has
created
fear,
instability
and
significant
distress
for
many
in
our
community.
Kovin
19
not
only
has
physical
and
medical
implications,
but
also
emotional,
mental
safety,
financial
and
overall
well-being
implication.
S
This
is
particularly
true
for
the
most
vulnerable
in
our
community
victims
of
violence,
domestic
violence,
child
abuse
and
those
are
pre-existing
serious
mental
health
conditions.
Their
access
to
resources
may
be
limited
due
to
physical
isolation
and
restrictions
that
have
been
placed
on
resources
that
victims
typically
may
have
access
to
in
the
Suffolk
County
Derk
attorney's
office.
We
assist
thousands
of
victims
every
year
by
providing
advocacy
case
management,
referrals
to
resources
and
support
to
navigate
the
criminal
justice
system.
S
S
Victimization
still
occurs,
children
and
adults
are
still
experiencing,
abuse,
individuals
are
still
being
assaulted,
crime
is
still
occurring,
trauma
is
still
experienced,
and
victims
still
need
support.
For
some
there
may
be
an
increase
in
victimization
due
to
increase
physical
isolation
or
social
distancing.
S
Restrictions
on
daily
life
can
be
more
isolating
and
dangerous
for
victims
of
abuse,
especially
those
whom
the
only
place
to
go
in
a
household
share
is
shared
with
the
person
responsible
for
the
harm.
Social
interaction
is
often
a
lifeline
work
in
school
or
often
temporary
respite
from
abuse
and
trauma.
There
has
been
a
significant
decline
and
reports
of
both
child
abuse
and
domestic
violence
to
our
office,
and
this
is
raising
concern.
We
believe
some
of
this
can
be
attributed
to
social
distancing,
impacting
the
ways
in
which
individuals
can
connect
to
seek
help.
S
S
We
are
actively
working
with
our
partner
agencies
to
discuss
best
practices
to
addressing
victims,
needs
and
resources,
and
maintaining
consistent
communication
with
victims
and
community
partners
to
identify
and
share
community
resources
that
are
actually
accessible
to
victims,
as
the
crisis
continues
daily,
so
the
so
do
the
members
of
our
office
I'm.
Sorry,
as
the
crisis
can
changes
daily.
So
do
the
members
of
our
office
by
adapting
and
keeping
victim
knees
at
the
forefront
of
what
we
do.
The
current
crisis
may
have
changed
our
modes
of
interaction,
but
it
has
not
changed
our
mission.
S
The
members
of
our
office,
including
prosecutors,
Victim
Witness,
advocate
and
partner
agencies,
are
committed
to
providing
a
safe,
confidential
and
victim
centered
environment.
As
we
navigate
this
crisis,
all
of
our
members
of
our
office
are
still
working.
We
have
a
reduced
on-site
stuff,
but
we're
actively
working
every
single
day.
We
will
continue
to
uphold
our
commitment
to
serve
victims
with
support
referrals
for
needed
services
and
vigorous
prosecution
to
hold
perpetrators
accountable.
Thank
you.
Thank.
C
C
Who've
all
spoken:
we
have
Stephanie
Brown
from
Casa
min
de
danse
amor
from
the
nation's
task
force
against
domestic
violence,
Katya
Santiago
Taylor
from
the
Boston
area,
rape,
crisis
center,
Helen
Connelly,
a
registered
nurse
from
the
awesome
Brighton's,
Austin,
Brighton
use,
abuse,
force
or
substance
use,
force
task
force,
bj
de
la
from
Granada
House,
Janet
Seckel,
sera
T
from
friendship,
works
watching
a
lot
from
the
franciscan
children's
Devcon
smoothly
from
the
brook
view
house
and
charlene
luma
from
the
DA's
office.
And
so,
if
you
know
your
question
is
directed
at
one
of
them.
C
Please
ask
for
that
person
to
answer
it.
If
you're
just
directing
it
to
the
field,
then
you
know
somebody
who
feels
comfortable
answering
it
can
raise.
A
blue
raising
hand
is
on
camera.
I
would
ask
for
the
interest
of
time
that
if
somebody
else
is
answering
the
question-
and
you
believe
that
that's
essentially
the
answer
you
would
give
and
that
there's
nothing
to
add
there,
that
we
in
the
interest
of
time
move
on
to
the
next
question.
So
we
can
get
more
information
out
to
folks
during
this
time.
C
We
I
was
a
public
defender
prior
to
this
and
in
that
work,
I'm
very
familiar
with
secondary
trauma
when
we're
talking
about
employees
who
are
taking
longer
phone
calls
more
desperate
phone
calls,
and
perhaps
taking
these
conversations
and
having
these
kind
of
interactions,
and
this
might
be
true
for
other
agencies
as
well.
What
what
resources
are
available
or
would
you
like
made
available
to
deal
with
sort
of
the
secondary
trauma
and
the
effect
that
might
be
having
on
work
that
the
workers
are
doing
in
your
staff
are
doing
I.
O
Think
I
don't
know
what
sort
of
outside
resources
are
available
other
than
actually
no
I.
Think
like
some
some
counseling
or
like
some
drop
ins
virtual
support
group
might
be
helpful
for
staff.
Our
our
our
manager
of
counseling
service
is
actually
out
on
health
leave
before
the
pandemic
hit.
So
we
haven't
had
that
extra
support.
So
we've
done
things
from
you
know
like
we're
giving
staff
bonuses
who
are
doing
the
work,
we're
trying
really
hard
to
make
people
like
keep
their
hours
of
you
know
35
hours
a
week.
O
We
also
have
four-day
work
weeks
at
Casa,
Marin
s
and
we're
trying
to
make
people
stick
with
that.
So
they
have
an
outlet
and
then
we
are
doing
almost
all
of
our
meetings
virtually
by
like
Microsoft
team,
so
that
we
see
each
other's
faces
and
sort
of
have
an
opportunity
to
celebrate
the
good
work
that
folks
are
doing
so.
O
C
C
A
You
so
much
I,
really
in
terms
of
what
I
encourage
you
all
to
do.
We've
covered
a
lot
of
information
this
afternoon.
I
don't
have
a
specific
question
right
now,
but
I
do
want
to
collect
all
the
resources
that
you
folks
have
and
bring
it
all
together
following
this
hearing,
so
that
it
will
be
a
resource
for
others.
A
The
one
question
I
have
is
just
a
broad
question
about
how
best
we
can
support
your
work
and
and
how
best
we
can
advocate
for
for
you
all
going
forward.
I've
got
a
list
here,
but
please
reach
out
after
this
hearing,
and
let
us
know
if
there
are
issues
that
we
can
and
supports
that
we
can
add
the
kid
for
that
as
a
council
to
support
your
work
going
forward.
It's
incredibly
valuable
and
thank
you
for
all
you're
doing.
That's
all
I
have
to
say
right
now:
Thank
You.
C
S
It's
really
important
to
have
consistent
communication
with
staff
so
we're
meeting.
Each
team
is
reading
multiple
times
of
the
week
with
staff,
in
addition
to
just
doing
general
check-ins
and
how
we're
doing
we
are
making
sure
that
our
staff
are
having
access
to
all
types
of
resources,
whether
it's
additional
trainings
or
access
to
how
to
you
manage
during
this
time.
So
I
think
I
really
appreciate
that
question.
I
think
it's
something
that
we
have
to
think
about,
because,
ultimately,
if
we're
not
well
ourselves,
then
it'll
be
really
hard
to
do.
This
work
effectively
agreed.
Q
Do
it's
again
to
the
vicarious
trauma,
question
just
to
add
one
or
two
things.
We
do
have
a
community
meeting
every
week
on
the
effort
like
Friday's
afternoon,
and
then
we
have
weekly
check
in
with
a
body
system
and
lastly,
with
the
co-ed
we
have
for
parents
who
are
now
forced
to
be
educators,
we're
also
having
the
ability
to
take
some
time
off
cover
under
the
sick
leave.
So
we
can
be
able
to
manage
both
be
at
home
and
be
able
to
do
our
work.
A
Janet
from
friendship
works
in
terms
of
supports
for
elders,
who
are
bereaved
like
I
heard
a
case
today
of
an
elder
who
is
very,
is
grief
stricken
because
he's
lost
five
of
his
friends.
Who've
passed
to
Colvin
I
do
have
relationships
with
mental
health
providers
to
help
with
counseling
and
support
or
a
feral
net
mechanism.
T
We
don't
we
have
well,
we
have
some
people
on
our
staff
who
actually
have
our
Masters
of
Divinity
degrees,
so
kind
of
some
chaplaincy
type
of
support
that
we
can
do
nobody
honors.
You
know
some
of
the
people
in
our
staff,
that's
Social,
Work
backgrounds
and
others
do
not.
We
will
refer
people
out
when
they
needed
to
either
somebody.
You
know
when.
T
You
know
we'll
call
a
little
more
often
or
match
them
with
a
second
person
for
the
Velo
phone
calls
more
often
just
to
let
them
know
that
they're
they're
not
being
forgotten
that
somebody
will
notice
if
they're
not
there,
because
that's
a
lot
of
things
when
you're
living
alone,
which
is
not
just
during
coke
at
19
and
some
of
this
issue
of
social
isolation,
it's
going
to
goes
on
all
the
time.
It's
just
hidden
behind
people's
windows.
We
all
walk
past.
T
The
streets
and
don't
realize
how
many
people
are
completely
socially
isolated
so,
but
to
your
answer,
we
do
have
some
referral
networks
for
mental
health
and
otherwise
on
staff.
We,
you
know
if
we
can
and
we'll
cover
it.
You
know
as
the
best
that
we
can
I,
don't
think.
There's
enough
mental
health
workers
out
there
to
to
do
with
it.
So
we'll
train
our
volunteers,
we're
doing
more
training
for
our
volunteers
on
how
to
deal
with
some
of
these
issues
of
loss
and
and.
A
T
C
G
Okay,
so
in
terms
of
you
know
supporting
staff-
and
you
say
that
we
think
that
should
be
saying
you
know,
providing
more
supervision
is
what
we
do
also,
what
would
be?
What
was
helpful
to
us
is
that
counsel
read
understand
the
part
of
Awesome
writing,
Health,
Cooperative
and
up
and
together
all
the
providers,
they
decided
that
they
can
assume
they're
gonna,
you
know
express
gratitude
towards
Granada
House
staff,
and
we
received
a
little.
You
know
gift
certificate
for
each
each,
each
of
our
stuff
and
I.
Think
it's
just
you
know
from
outside
sources.
G
To
get
some
sort
of
recognition
coming
to
people
who
are
overworked
is
very
helpful.
Another
thing
which
was
helpful
is
comes
from
Brandon
called
Nam
to
check
how
we
were
doing
now.
You
know,
wrap
on
and
stop
by
and
when
people
in
public
offices
they
stop
by
and
they
ask
and
check
on,
stop
is.
How
are
you
guys
doing?
Do
you
need
anything?
There
is
also
something
that's
really
helpful.
It's
just
two
things.
G
A
J
You
so
much
chairman,
Arroyo
I,
want
to
thank.
You
certainly
think
councillor
Braden
for
bringing
this
important
conversation
to
the
forefront
and
all
of
the
panelists
for
your
work.
I
will
be
brief
and
just
do
all
of
my
questions
that
I
can
squeeze
in
and
that
can
be
answered.
Fine
I,
don't
think
I
will
make
it
to
a
second
round
of
questions
as
I
have
another
commitment
we'll
have
to
jump
in
and
I
will
limit.
My
question
so
I
have
many
more
but
I
know.
J
If
any
of
you
have
that
there
was
a
lot
of
information
shared
during
the
the
panel
presentation,
so
apologize
if
I
missed
it
I
know
you
guys
are
tracking
your
individual
calls
and
cases
I'm
wondering
if
anyone
has
a
sense
of
what
is
happening
kind
of
over
all
in
the
city.
If,
in
fact,
we
are
seeing
increases
in
certain
categories
what
those
categories
are
and
when
you're
measuring
the
increase,
what
are
we
comparing
it
to?
Are
we
looking
at
the
previous
month
or
are
we
looking
at
the
previous?
J
You
know
the
same
day
on
the
previous
year
and
then
I'm
also
in
and
what
resources
are
supports.
Do
you
feel
that
you
need
and
how
we
could
best
advocate
and
support
the
work
that
you're
doing
on
the
ground
again,
these
I
think
we
recognize
many
of
the
folks
that
you
service
are
some
of
the
most
vulnerable
in
our
city.
Many
of
these
issues.
All
of
these
issues
in
fact
exist.
Pre
Colvin,
but
for
many
are
really
being
exacerbated
given
the
close
proximity,
the
lack
of
outside
access
and
connection
to
the
outside
world.
J
C
G
R
G
Ceo
of
Granada
House,
what
we're
seeing
is
that
we
usually
have
you
know,
wait
lists
for
people
trying
to
get
and
and
we're
seeing
that
at
this
time
you
know
we
stopped
our
wait
list
at
10:00,
male/female
we're
seeing
more
and
more
need
for
people
to
find
displacement.
At
the
same
time,
there
are
not
enough
beds
available.
So
what
happens
with
this
population
when
they
are
in
higher
level
of
higher
level
of
services
like
CSS
or
TSS?
They
are
not
able
to
find
the
next
step
in
recovery
home.
They
end
up
being
homeless.
G
G
You
know
you
can
say
if
you
have
a
room
for
let's
say
let
you
say
is
that
if
you
have
a
room
for
30,
but
your
license
for
22
will
give
you
that,
okay,
that
you
can
go
whether
your
license
capacity
and
can
go
up
to
30
over
there,
but
they
say
that
comes
up.
Is
that
I
they
talk
to
come
from
Britain
about
that
is
that
Boston
City
inspection
department?
They
have
you,
know,
building
capacity
set
up
for
each
group
homes
like
this.
G
In
our
case,
you
know
we're
able
to
accommodate
30,
but
our
living
capacity
is
set
up
for
20
to
some
way.
Maybe
a
fire
department
or
inspection
department
come
make
quick.
Was
it
to
say
that
for
temporarily
you
know
we
will
increase
your
capacity
to
find
more
residents
or
something
then
we'll
be
able
to
take
those
five
more
residents.
You
can
add
five.
Five,
less
people
walking
around
on
mass
air
being
homeless
or
engaged
in
high-risk
situation.
G
G
C
P
Think
this
speaks
to
one
of
the
questions,
but
I
think
what
we're
seeing
is
just
a
massive
need
for
income
support
and
most
of
our
clients,
as
I've
mentioned,
our
limited
English
Proficient
are
and
socially
are
in
service
industry,
jobs
that
are
just
reliable
and
many
of
them.
Most
of
them
have
already
lost
their
jobs
and
so
they're
concerned
about
how
to
how
they're
paid
to
pay
their
bills
now,
but
they're
also
concerned
about
what
comes
next.
A
lot
of
them
are
considered
in
that
workforce
that
are
expendable
and
often
exploited
so
Income
Security.
P
L
C
J
I'd
like
to
come
back
to
the
breakdown
wondering
I
know
you
guys
I
believe
in
your
presentation,
and
it
certainly
was
a
lot
to
digest
and
we'll
have
to
kind
of
go
back
and
listen
to
some
of
it.
We're
talking
about
the
types
of
calls
that
you
get
as
service
providers
and
I
know,
I.
Think
you
said
in
the
opening
mr.
J
chair
that
the
person
from
the
administration
was
unable
to
join
I'm
a
mentor
eyes
that
if
anyone
has
more
of
that
bird's-eye
view
around
what
the
numbers
are
for
the
city
around
the
break
down
types
of
calls,
so
we
got
of
a
hundred
calls
X
percent
we're
on
domestic
violence.
One
was
involving
some
sort
of
emergency
order
with
you
know,
involving
children.
There
were
other
types
of
calls
that
were
maybe
around
suicide
and
then
I
wonder
how
we're
measuring
when
we're
talking
about
increases.
J
What
is
that
are
we
talking
about
what
it
looks
like
on
on
March
21st,
or
are
we
talking
in
February
21st?
Are
we
talking
about
what
it
looked
like
on
April
21st
of
2019
compared
to
April,
21st
of
2020,
so
I'm?
Just
when
we
talk
about
increases
I'm
just
curious
as
what
the
measurement
was
Thank
You
mr.
chair
thank.
O
I
can
for
domestic
violence
at
least
I
can
speak
for
how
casimir
now,
how
we're
measuring
the
increase
or
the
decrease
in
calls.
So
we're
looking
at
calls
to
safe
Lync,
which
is
the
statewide
hotline,
plus
the
calls.
We
have
a
community
advocacy
line
that
folks
can
call
if
they
want
to
talk
to
a
community
advocate,
and
so
we're
looking
at
calls
sort
of
compared
to
a
few
weeks
ago
to
what
we're
getting
now
so
we're
sort
of
looking
at
from
whens
or
the
social
distancing
orders.
J
J
C
C
J
The
access
is
diminished,
because
women
who
were
going
to
work
had
that
safe
haven,
those
hours
away
from
the
abuser
or
anyone
who
was
being
abused.
Not
just
women,
no
longer
have
that
work
telephone
and
that
free
time
at
work.
To
then
make
that
that
call
so
that
I
think
also
speaks
to
the
numbers.
Yeah.
T
I
just
want
to
say
just
on
behalf
of
the
elders
that
you
know
there's
a
lot
of
scams
going
on,
particularly
to
elder
agencies
having
to
build
firewalls
like
additional
firewalls.
We
spent
a
lot
of
time
a
few
weeks
ago,
because
people
are
trying
to
scam
elders,
so
a
lot
of
we're
finding
some
of
the
same.
It's
a
different
range,
but
spending
more
time
with
some
of
our
older
adults
or
needing
to
make
additional
matches
when
we
have
one
person
calling
them.
Maybe
somebody
else
for
those
who
already
we're
in
our
system.
T
We
are
taking
new
referrals,
but
it's
also
hard
for
people
to
know
to
trust
you
because
there's
so
much
there,
so
people
who
might
be
in
need
and
who
might
really
benefit
and
you
haven't-
had
contact
with
them.
So
therefore,
who
makes
that
referral
like
a
friend
or
family
member
or
city
councilor,
or
you
know
so
if
somebody
else
knows
them
in
the
building
makes
that
referral.
There's
a
trust
there,
if
not,
it's
very
and
also
it
allows
them
to
say
yes,
I
would
like
that
call.
T
C
L
You
thank
you
all
for
participating
in
this
conversation.
It's
really
important
and
I've
learned
a
lot.
I
do
have
three
questions.
One
is
specifically
for
Stephanie
I'm
curious.
How
are
you
utilizing
or
if
there
are
any
opportunities
to
utilize,
nonverbal
ways
to
communicate
for
folks
who
are
experiencing
domestic
violence,
and
that
is
either
through
apps
or
text
services?
Just
wondering
whether
or
not
that
has
been
something
that
you
decided
to
use
or
or
even
is
on
your
radar.
O
First
sorry,
one
of
my
cats
always
decides
around
four
o'clock,
but
it's
time
to
jump
on
the
desk,
so
he's
gonna
be
walking
back
and
forth,
but
so
yes,
so
we
have
definitely
looked
into
text
texting
through
the
Hopf
or
the
hotline,
but
we
haven't
implemented
it.
Yet,
unfortunately,
we
were
actually
looking
at
it.
We
were
gonna
roll
it
out
originally
to
youth,
because
we
wanted,
because
we
know
that
youth
don't
call
hotline,
they
don't
call
anybody,
so
we
wanted
to
be
able
to
connect
them
through
a
chat
or
a
text
line.
O
So
we
were
are
in
the
process
of
sort
of
figuring
out
what
that
will
look
like.
We
are
now
looking
at
seeing
how
we
could
ramp
that
up
quickly
for
safe
link
for
anybody
and
I.
Think
it's
particularly
around
domestic
violence.
There
are
lots
of
concerns
around
safety
and
confidentiality
of
the
information,
particularly
domestic
violence
programs,
who
get
any
kind
of
funding
from
government,
whether
it's
state
or
federal,
or
have
to
adhere
to
the
office
on
violence
against
women
act.
O
Rules
around
confidentiality,
and
so
we
can't
do
sort
of
a
traditional
text.
We
have
to
make
sure
that
there's
lots
of
encryption
and
protection,
so
we
have
a
service
provider
that
provides
that
for
us
so
that
we're
gonna
see.
If
you
know
over
the
next
couple
of
weeks,
we
can
roll
that
out.
In
the
meantime,
our
community
advocates
who
are
already
working
with
participants.
They
do
work
with
each
other
by
text
or
email,
because
they've
already
established
a
relationship
and
our
staff
know
that
it's
actually
the
survivor
that
they're
speaking
with.
O
But
it
is
much
harder
for
folks
who
aren't
already
connected
to
a
support
to
connect
through
that
way.
But
bark
actually
does
have
a
chat
line,
and
so
they
were
one
of
the
examples
that
we
were
looking
at
around,
seeing
how
we
can
connect
to
survivors
through
a
text
or
chat
line,
but
very
good
question.
Q
L
You
for
that,
and
then
the
next
question
is
a
little
bit
more
general
I'm
wondering
what
opportunities,
if
any,
and
if
you
all,
as
providers,
have
a
task
force
that
you're
all
working
collectively,
it
seems,
like
everyone,
is
doing
an
amazing
work,
just
curious
in
terms
of
what
your
network
looks
like
in
terms
of
collaboration
and
information
sharing.
Does
that
exist
within
this
context
here
I'm
specifically
around
the
Kovach
19
situation
that
we
find
ourselves
in?
Has
there
been
an
opportunity
for
you
all
to
work
across
industries?
If
you
will
I'm.
G
You
so
yes,
there
are
there,
there's
a
good
Network,
especially
in
Austin,
Brighton
area
that
it's
represented
by
you,
know
two
people
and
three
people
over
here
from
the
area
and
it's
you
know
we
meet
twice
a
week.
We
have
webinar,
not
really
webinar.
It's
a
conference
like
they're
saying
we
discuss
what
resources
are
available,
but
what
changes
are
happening,
more
updates
from
each
program.
What
our
needs
are
we
support
each
other,
so
I
think
that's
wonderful.
In
recovering
homes
we
have
once
a
week.
G
You
know
each
other's
programs
and
how
we
are
dealing
with
that.
So
there's
informal
groups
which
are
happening
I,
think
in
Austin
right,
it's
very
active
and
there's
a
great
amount
of
support
and
connection
with
providers,
and
things
too
are
very
active
from
city
councilor
and
state
reps.
They
also
take
part
in
each
one
of
thousand
and
they
provide.
You
know,
you
know,
suggestions
and
they
provide
any
resources
that
they
have
found,
which
mean
we
may
not
know
about
it.
And
they
give
us
those
informations.
L
And
just
to
kind
of
follow
up,
I'm
curious
in
terms
of
nonprofit
organizations
like
teen
empowerment,
and
there
are
other
youth
servicing
or
his
organizations
that
are
also
doing
work.
Engaging
young
people
just
wondering
whether
or
not
we're
looking
at
this
conversation
around
mental
health
domestic
violence
in
trying
to
figure
out
all
the
different
places
where
young
people
and/or
people
who
are
seeking
services
are
we're
touching
different
people
in
different
times.
I'm
just
wondering
even
this
includes
local
businesses.
L
I
know
a
lot
of
them
are
closed
now,
but
thinking
of
little
convenient
corner
stores
like
what
opportunities
are
we
looking
at
having
this
conversation
from
a
community
centered
approach
where
we're
engaging
people
in
a
number
of
different
ways
to
help
amplify
the
work
that
you
all
are
doing
and
or
engaging
people
in
that
process,
so
that
we're
engaging
as
many
people
as
possible?
It's
just
something
to
think
about
in
terms
of
a
strategy
for
engagement.
L
That
I
think
might
be
be
helpful
to
consider
and
and
explore
as
we
continue
with
this
dialogue.
The
other
question
that
I
have
is
I'm
curious
about
whether
or
not
anyone
in
this
test
in
this
conversation
here
today
could
talk
to
me
a
little
bit
about
the
work
that's
being
done
to
reach
out
to
seniors
and
the
LGBTQ
community,
just
wondering
who
can
speak
to
those
two
different
groups.
T
Regarding
regarding
seniors
and
LGBTQ,
together,
actually
we
are
working.
We
started
a
some
really
good
conversations.
We
had
some
before
we,
you
know
had
some
some
relationship
with
LGBTQ
aging
project
and
friendship
works
and
the
LGBTQ
aging
project
are
looking
at
doing
a
more
formal
collaboration.
They
don't
have
the
staff
that
we,
you
know,
or
the
resources
of
volunteers,
they're,
very
small
group,
but
they
do
incredible
stuff,
all
the
lunch
programs
that
they
used
to
do
and
everything
that
now
no
longer
exists.
T
So
we
we
are,
you
know
anyway,
we're
partnering
with
them
to
reach
out
to
make
matches
to
do
telephone
reassurance
matches
to
do
friendship,
matches
that
then,
hopefully,
will
last
beyond
this
time
period.
Also,
but
we're
you
know
we're
we're
doing
some
planning
and
having
like
weekly
calls
or
something.
Now,
just
as
a
little
while
ago,
we've
been,
we
had
started
doing
some
work
with
LG.
T
It's
one
of
the
focus
areas
that
we
are
particularly
interested
in
and
did
a
LGBTQ
intergenerational
storytelling
group
a
few
years
ago,
and
our
building
or
medical
escort
program
to
take
people
who
are
LGBTQ
to
to
medical
appointments.
Knowing
the
sensitivity
of
some
issues
regarding
to
health
that
people,
don't
always
trust,
so
we
are,
we
are
working
around
that
I
will
say
we're
doing
it
in
Boston,
Greater
Boston
and
then
there's
a
need
for
it
throughout
the
state
as
well.
Thank.
L
You
know,
do
more
yoga
with
her
and
really
teaching
her
about
self-care,
even
though
she's
much
older,
that's
not
a
concept
that
she
understands
and
so
I'm
really
concerned
about
our
aging
seniors,
who
feel
disconnected
from
from
their
loved
ones.
And
so
you
know
whoever
is
working
on
issues
to
help
support
elders.
Please
reach
out
to
my
office,
and
let
me
know
what
kind
of
programming
is
coming
out
of
your
office
for
that
I
can
share
that
information
and
plug
my
own
mom
into
this
conversation.
L
It's
important
for
me
and
then
the
last
piece
is
that
I
really
think
about
young
people
who
are
already
in
abusive
relationships
and
the
the
high
rates
of
bullying
that
we're
seeing
now
on
social
media
and
how
that
is
influencing
and
impacting
the
social
and
emotional
well-being
of
students
is
something
also
that
is
near
and
dear
to
me.
So
whoever
is
on
that
front
raising
my
hand
up
as
please
reach
out
to
my
office
and
let
us
know
how
we
can
help
in
any
kind
of
way.
Thank
you
card.
Oh
thank.
C
M
M
M
So
I
don't
know
if
anyone
in
particular
could
speak
to
that,
but
just
in
general.
Thank
you
for
your
work
and
thank
you
for
yours,
all
of
your
staff
that
are
continuing
to
show
up
every
single
day
and
and
do
this
work,
because
it
is
so
critically
so
critically
important,
and
we
know
that
it's
life-saving
work.
K
So,
although
they
did
not
come
through
that
particular
door,
but
they
do
they
were
homeless
as
a
result
of
it's
a
result
of
being
a
victim
of
domestic
violence,
I
mean
so
we
are
working
with
them
just
like
we
would
and
continue
to
work
with
them.
Just
like
we
would
anybody
coming
through
our
community
base,
TV
programs,
so
we're
doing
a
lot
of
safety
thing.
C
O
Just
say
real,
quick
thanks
for
the
question.
It's
a
very
important
one,
there's
some
research
that
shows
that
about
60%
of
people
when
they
leave
an
abusive
relationship,
they
become
homeless,
immediate
left
immediately
after
so
that
doesn't
mean
that
they
end
up
in
a
homeless
shelter,
but
they
could
be
South
couch-surf
surfing
with
other
supports
in
the
mean
time.
O
So,
knowing
that
like,
we
are
garnering,
we
have
like
rapid
rehousing
resources
through
the
city
of
Boston
continuum
of
care
that
we
are,
you
know
putting
together
two
provide
with
survivors
so
that
if
we
can
get
them
into,
you
know
like
an
air
B&B
for
a
couple
of
weeks
or
into
a
hotel
for
a
couple
of
weeks.
While
they
make
their
plan
and
look
at
apartments,
then
we
can
get
them
into
an
apartment
quickly,
but
but
you're,
absolutely
right.
O
Counselor
like
there
isn't
enough
shelter
for
people
to
go
to
to
be
able
to
sort
of
sit
back
and
take
a
breath
and
make
those
plans.
So
we
have
to
do
it
like,
while
they're
living
in
the
abuse
through
community
based
services
or
just
put
them
up
temporarily
somewhere,
so
that
they
can
do
that
and
at
the
same
time,
it's
really
important
that
we
also
have
the
resources
to
help
people
prevent
them
from
becoming
homeless.
O
And
so
you
know,
do
we
work
with
legal
services
to
if
we
need
to
to
evict
abuser
from
the
home,
particularly
if
they're
living
in
public
housing,
so
that
the
the
family
that
remains
the
survivor
and
if
they
have
kids,
can
stay
in
that
unit.
But
then
we
also
have
to
safety
plan
around
how
they
do
that
safely,
because
obviously
the
abuser
knows
where
they
live.
O
So
maybe
it
needs
they
means
they
need
an
emergency
transfer
to
another
unit
and
so
I
think
all
of
us
put
together
all
of
our
resources
to
help
survivors
sort
of
map
that
out
and
figure
out
what
happens
next
and
what
are
the
safest
choices
and
the
choices
that
make
the
most
sense
for
them
and
their
family.
But
yeah.
We
can
always
use
more
resources.
E
You
I'm
counselor
I
was
I
was
just
one
wondering
if
you
maybe
approach
this
through
the
lens
of
substance
use.
You
know,
because
you
know
I
wonder
if
the
office
of
recovery
services
has
resources.
You
mentioned
a
speaker
also
beds,
because
you
know,
and
also
the
great
concentr
out
of
Boston
Medical,
because
certainly
you
know
you
know,
substance
use
homelessness
and
you
know
domestic
violence.
M
C
H
Thanks
so
much
council
area,
mr.
chair
and
I,
you
know
I
have
to
actually
really
echo
everybody.
It's
just
been.
It's
been
very
thorough
and
very
eye-opening
and
I
think
I.
Think
there's
a
lot
of
awareness
sort
of
an
in
general
of
the
fact
that
this
is
a
big
challenge.
That's
part
of
this
crisis,
but
I
think
you
all
really
helped
bring
out
for
all
of
us.
The
details
of
it
and
sort
of
like
million
ways
in
which
your
efforts
need
support
from
all
of
us.
H
P
Thank
you
for
the
question
and
I
actually
asks
this
question
to
staff,
and
a
couple
of
things
have
come
up
and
I
think
because
there
a
lot
of
our
existing
clients,
the
ones
that
are
not
in
some
can
speak
to
our
advocates
have
asked
for
are
asking
a
lot
about,
or
particularly
around
just
the
mass.gov
site.
Just
where
is
the
information
one
site?
They
can
access?
That
has
the
information,
and
we
do
know
that
Google
Translate
is
not
very
good,
but
it's,
and
it
is
limited
right
now
to
only
I.
P
Think
three
Asian
language
is
none
of
them,
which
are
South
Asian
and
having
just
all
the
languages
for
all
the
LEP
residents
in
Massachusetts
I
think
would
be
helpful,
even
if
it's
a
margin
of
the
information
it's
still
sewn,
rather
than
no
information.
The
next
step,
of
course,
would
be
finding
a
better
translation.
We
did
start
to
look
into
some
of
those
systems
as
what
so.
What
are
the
systems
that
appear
to
be
actually
translating
well,
one
of
them,
I
think
was
DTA
that
had
an
excellent
translation
translation
systems.
P
There
are
models
out
there
that
we
could
use.
Irs
does
the
same,
some
that
have
been
really
difficult,
our
unemployment
insurance,
which
has
been
incredibly
something.
That's
really
really
needed
right
now,
since
the
majority
of
the
clients
have
lost
their
jobs
and
are
looking
to
seek
this
and
are
just
unable
to
access
without
the
third
person
so
the
month
filing
or
a
bilingual
staff
person
who
is
able
to
sit
with
them
and
step-by-step,
go
through
that
process
and
it's
a
three-hour
process
per
client
I
am
guessing
that's
for
anybody.
P
Dta
expanding
the
number
of
languages,
CDC
expanding
the
number,
the
DPH
expanding
the
number
of
languages,
so
these
are
central
sites
and
just
looking
to
that
expansion,
and
then
also
all
of
you
to
be
able
to
get
this
information
out.
They're
two
constituents
in
your
area,
maybe
on
your
webpage,
is
this
thing
hey
here
is
here:
are
multiple
languages.
They
could
you
know
and
here's
the
information
and
where
to
seek
this
information.
H
P
H
Maybe
that's
you
know
a
chance
to
put
some
pressure.
It's
sometimes
easier
to
get.
People
to
you
know,
expand
the
contract
that
DTA
has,
with
whatever
whoever
is
doing
the
translation
and
to
start
something
from
scratch.
So
maybe
there's
a
route
for
advocacy
there
I
really
appreciate
that
and
I.
Thank
you
all
again
so
much
for
speaking
to
us
today.
Thank
you.
I
just
want.
C
You
know
we
had
ten
speakers
today
and
that
took
some
time,
but
all
of
the
information
that
you
gave
was
very
thorough
and
I
think
very
helpful
at
this
time.
I'm
just
gonna
see
if
there's
a
second
round
of
questions,
I,
don't
know
if
any
other
councillors
have
it,
but
what
I
can
say
is
sort
of
in
my
own.
Closing
here
is
that
congratulations
to
councillor
Braden.
C
This
is
her
first
hair
and
where
I
believe
that
made
it
to
a
hearing
so
far
and
so
I
think
it's
an
excellent
issue
and
it
speaks
really
deeply
to
your
service
and
the
values
that
you
hold
and
I
want
to.
Thank
everybody
here
who
did
today
give
testimony
and
their
staffs.
Please
do
let
them
know
that
I,
appreciate
and
I
know
the
city
of
Boston
appreciates
the
work
that
they
do,
and
so
with
that
I'll
kick
it
over
to
councillor
Brayden
and
if
anybody
else
has
a
second
round
of
questions.
C
A
You
Carl
I'm.
Sorry,
oh
I,
have
to
just
express
my
very
deep
gratitude
to
all
of
your
work,
everyone
and
all
your
own
organizations
and
all
these
staff
that
are
working
on
these
incredible
circumstances.
As
many
of
you
ever
loaded,
these
these
issues
existed
before
:.
They
will
exist
after
:,
but
in
this
moment
it's
allowing
is
to
shed
put
a
spotlight
on
the
issues
hopefully
going
forward.
A
We
will
increase
our
advocacy
and
try
and
address
some
of
these
very
deep
systemic
issues
that
we
have
in
our
and
our
communities
to
make
life
better
and
to
put
in
safety
net
structures
that
will
help
our
most
marginalized
community
members
and
neighbors.
So
thank
you
so
much
for
your
work,
I'm
deeply
and
a
grateful
for
all
what
you're
doing
and
do
not
hesitate
to
reach
out
to
our
offices
if
you
need
support
or
advocacy
on
any
of
these
issues.
Thank
you.
So
much
absolutely.
C
C
C
Personally,
my
office
number
is
six
one,
seven,
six,
three
five
42:10,
please
don't
hesitate
to
call
and
with
that
I
just
want
to
say.
Thank
you
again
we're
grateful,
and
that
is
this
hearing
is
concluded,
we're
churning
now,
and
so.
Thank
you
very
much.
If
there
is
a
public
comment
section,
please
email,
Ron,
Cobb,
that's
our
o
n
Co
BB
at
Boston
gov
and
then
we'll
make
sure
we
get
that
public
comment.
So
thank
you
so
much
to
everybody
here
who
spoke
and
who
took
the
time
to
participate
to
the
counselors
for
their
patience.