►
Description
Docket #0467 - Order for a hearing to discuss pest control in the City of Boston.
A
This
public
hearing
is
being
recorded,
it's
being
live
streamed
at
boston.gov
city
council
dash
tv
and
broadcast
on
xfinity
channel
8,
rcn,
channel
82
and
fios
channel
964.,
we'll
be
taking
public
testimony
at
the
end
of
this
hearing.
So
if
you're
here
with
us
in
the
chamber,
please
sign
up
on
the
sheet
near
the
chamber
entrance
over
there
and,
if
you're
interested
in
testifying
virtually
please
email
ron
cobb
for
the
link,
that's
ron.cobb,
boston.gov,
rom.cobb
boston.gov
and
if
you're
already
on
for
virtual
testimony.
A
I
know
we've
got
some
folks,
just
know
that
we
know
you're
there
in
the
waiting
room
and
we
will
take
you
in
when
we
get
to
testimony.
But
please
continue
to
watch
the
hearing
streaming
in
the
meantime
and
then
for
all
testimony
where
we
ask
folks
to
just
state
your
name
and
neighborhood
or
affiliation,
and
try
to
keep
your
comments
to
a
couple
of
minutes.
So
we
can
get
everybody
in
today's
hearing.
A
Is
on
docket
0467
order
for
a
hearing
to
discuss
pest
control
in
the
city
of
boston
and
I'm
joined
here
by
the
sponsors
of
the
hearing
which
are
council
president
ed
flynn,
councillor
liz
braden
of
district
nine
and
councillor
aaron
murphy
at
large,
I'm
so
thrilled
to
be
with
them,
and
we
will
be
starting
out
hearing
from
our
assistant,
commissioner
for
environmental
services
at
isd,
john
ulrich,
who
we'll
kind
of
give
a
couple
of
opening
remarks
and
then
we'll
go
to
counselors.
A
But
we're
also
joined
here
by
a
number
of
folks
from
our
public
works
team
and
so
we'll
we're
likely
to
be
calling
them
up
as
well.
But
for
folks
watching
at
home.
You
know,
I
think,
with
this
issue,
which
is
such
a
critical
issue
on
the
city
services
side.
A
It
sort
of
splits
between
the
folks
who
are
directly
responsible
for
pest
control,
road
and
control,
and
that's
what
john
will
be
speaking
to
coming
out
of
isd
and
then
and
then
we
also
have
kind
of
just
questions
about
our
systems
in
the
city
and
and
how
we
could
reduce
food
waste.
That's
accessible
to
rats
in
particular,
and
that's
where
we
asked
our
public
works
folks
to
be
on
hand
as
well.
A
So
I
think
what
I
want
to
do
is
go
first
to
the
sponsors
for
just
a
few
opening
comments,
and
then
I
will
turn
it
over
to
mr
ulrich,
so
council,
president
flynn,
from
district
two.
If
you
wanted
to
start
with
opening
remarks,
you
have
before.
B
Thank
you,
madam
chair,
and
thank
you
to
my
colleagues,
council
of
braden
council,
murphy,
councillor
bach
and
all
of
the
city
councillors
for
their
work
on
rodent
control,
pest
control,
regated
issues.
Thank
you
to
the
wu
administration
team
for
being
here
today
for
their
important
work.
That
they're
doing
also
want
to
acknowledge
the
city,
employees
that
are
out
in
the
field
that
are
doing
this
work.
B
B
B
One
of
my
constituents
also
brought
in
some
photos
of
the
way
people
bring
out
their
trash
in
in
in
the
mornings,
not
in
barrels
just
just
in
trash
bags.
Those
are
those
are
critical
issues.
B
We
need
to
make
sure
that
residents
that
don't
speak
english
also
know
that
we're
also
communicating
with
them
in
other
languages,
other
languages
other
than
english,
to
make
sure
that
they
know
the
rules
and
regulations,
but
there's
it's
not
just
as
simple
as
taking
out
your
trash
and
and
walking
back
into
your
apartment.
There's
there's
a
science
to
it
and
that's
what
we
want
to
learn
and
we
want
to
know-
and
this
hearing
will
ensure
that
we're
trying
to
provide
residents
with
the
most
updated
information.
B
We've
also
met
with
code
enforcement
and
pest
control.
People
from
the
city
of
newton
I've
talked
to
people
from
new
york
city
learning
about
their
pest
control,
challenges
and
activities.
I
do
hope
to
get
out
of
new
york
city
soon
to
visit,
to
visit
them
and
see
what
they're
doing.
But
if
we
don't
get
this
issue
right,
we
can't
get
the
major
issues
right.
These
quality
of
life
issues
are
critical.
B
These
aren't
sexy
issues,
but
the
quality
of
life
issues
the
neighborhood
concerns,
and
if
you
don't
solve
the
neighbor,
if
you
don't
solve
pest
control
issues,
do
you
know
what's
going
to
happen?
People
will
leave
the
city
because
they
can't
have
mice
and
rats
running
around
their
neighborhood,
with
little
kids
and
in
with
elderly.
So
we
need
to
redouble
our
efforts
to
make
sure
that
we're
doing
everything
we
can
on
this
issue.
I
want
to
thank
my
colleagues
for
their
important
work.
B
A
Great,
thank
you
so
much
president
flynn.
Next
up
is
council,
erin,
murphy
at
large
and
then
councillor
liz,
braden,
councilor,
murphy,
okay,
thank
you.
C
Madam
chair,
so
to
echo
a
lot
of
what
council
president
said,
this
is
definitely
a
quality
of
life
issue,
but
I
do
also
feel
like
it's
a
public
health
issue
and
it's
also
one
of
the
number
one
calls
we
get.
I
think
between
public
safety
and
rodents.
It's
definitely
up
there
on
a
daily
basis.
We're
getting
lots
of
emails,
phone
calls,
videos,
photos,
and
I
know
it's
happening
as
an
at-large
city
councilor.
I
know
it's
happening
in
every
neighborhood.
C
There
are
definitely
pockets
like
in
chinatown,
which
president
flynn
is
always
advocating
for
and
also
in
austin
brighton
that
I
know
council
of
braeden
is
on
top
of,
but
I
know
in
my
own
neighborhood
on
my
own
street.
At
any
moment
you
can
see
rats
running
through
backyards
or
up
the
street,
and
so
I
definitely
looking
forward
to
this
hearing
and
wanting
to
get
the
answers
of
like
what
are
we
already
doing
as
a
city
to
address
the
pest
control.
So
I
look
forward
to
hearing
from
isd
and
public
works.
C
If
we
have
any
questions
to
update
us
on
all
the
great
things
you're
already
doing.
But
what
more
can
we
be
doing
as
a
city
and
not
just
as
city
officials?
President
flynn
did
mention
we
advocated
for
more
funding
to
have
more
resources
to
the
different
departments
that
are
helping
us
address
this
issue.
But
what
also
can
we
do
better
as
residents
to
help
be
part
of
the
solution?
So
thank
you.
D
Thank
you,
madam
chair,
and
thank
you
all
for
for
being
here.
I
want
to
thank
my
co-sponsors,
councillor
flynn
and
councillor
murphy.
We've
had
this
hearing
for
the
last
every
year
for
the
last
three
years.
It's
a
perennial
problem.
As
we
read
in
the
newspaper,
we're
not
the
only
municipality
to
have
rodent
problems.
Many
of
our
neighboring
municipalities
are
facing
similar
challenges,
but
in
austin
brighton.
D
I
know
this
is
a
city-wide
problem,
but
in
austin
brighton
we
have
a
really
intense
situation.
At
the
moment
we
have
a
lot
of
construction
that
seems
to
drive
an
increase,
a
spike
in
in
rodent
activity.
When
there's
demolition
work
been
happening
or
happening
in
an
area,
the
activity
of
rats
seems
to
increase
dramatically.
D
We
have
really
distressed
calls
from
our
neighbors
and
residents
who
are
so
concerned
about
the
increase
in
rodent
activity.
They
call
3-1-1
and
we
have
great
respect
and
appreciation
for
the
3-1-1
system,
but
our
residents
don't
understand
that
when
a
call
goes
to
3-1-1
when
it
gets
passed
over
to
another
department,
the
3-1-1
case
gets
closed,
so
they
think
that's
the
end
of
it
nobody's
doing
anything
about
the
situation.
I
have
so,
I
think
we
need
to
educate
our
constituents
more
about
what
the
process
is.
It
goes
to
3-1-1
then
what
happens?
D
We
have
a
a
very
distressing
situation
where
we
have
code
enforcement,
go
out
and
and
give
tickets
to
landlords
for
open
trash
cans.
Open
dumpsters
trash
has
not
been
disposed
of
and
yet
and
yet
nothing
happens
and
our
residents
are
paying
out.
Some
of
them
are
reporting
they're,
paying
thousands
of
dollars
a
year
to
rodent
control,
to
come
and
fix
a
problem
on
their
property,
but
the
road
and
control
people
are
saying.
D
I
can't
do
anything
because
that
dumpster
over
there
is
the
same,
as
you
know,
they're
not
dealing
with
the
problem,
that's
across
the
across
their
boundary
line
in
another
property,
and
so
our
our
homeowners
are
paying
a
lot
of
money
to
try
and
mitigate
the
the
rodent
impacts,
and
yet
it's
just
like
trying
to
empty
the
ocean
with
a
thin
paring
or
a
spoon
they're
not
getting
anywhere
and
there's
an
incredible
level
of
frustration.
D
So
I
really
hope
that
we
we've
managed
to
get
some
more
funding
for
run
control
in
this.
This
recent
budget
and
I'm
really
hoping
that
we
can
try
and
develop
a
coordinated,
integrated
approach
to
really
tackle
this
problem
and
and
try
and
move
the
dial
on
the
the
rodent
and
rat
issues
in
in
our
neighborhoods.
Thank
you.
A
E
Thank
you
so
much
councillor
bach
and
thank
you
to
everyone
for
being
here
to
discuss
this
very
important
issue.
I
we
here
I'm
a
city-wide
city
councilor,
and
so
you
hear
concerns
from
residents
whether
it's
in
the
council
of
ratings
district
or
down,
where
I
live
in
on
the
high
park,
matapan
line
where
folks
are
really
concerned
about
how
we
mitigate
these
issues
and
are
really
going
to
drastic
measures
themselves
and
their
neighbors
to
really
control
the
issue.
E
Because
of,
I
guess
the
the
depth
of
the
problem
and
how
and
the
scarcity
of
city
resources
and
addressing
it.
Whether
it's
with
you
know
actual
bodies
or
with
you
know,
actual
resources
that
are
have
become
scarce
for
us
to
use
like
dry
ice.
But
it
is
a
quality
of
life
issue
that
our
residents
care
deeply
about,
and
I
know
that
our
city
cares
deeply
about.
E
So
I'm
happy
to
be
here
to
be
talking
about
rats
and
pest
control
on
my
birthday,
because
this
is
the
job
that
the
voters
have
elected
us
to
do,
and
these
are
the
small
issues
that
we
got
to
get
right
in
order
for
the
voters
to
trust
us
with
the
larger
systemic
structural
issues
that
we
need
to
take
care
of.
So
I'm
happy
to
be
here
and
thank
you
for
holding
this
hearing.
A
Great,
thank
you
so
much
councilwoman
and
happy
birthday.
Thank
you.
We're
honored
that
you're
here
with
us,
yeah
I'll,
just
add
my
voice
to
everyone
else's.
To
say
that
I
mean
this
is
a
problem
that
I
see
every
day.
A
I
live
on
beacon,
hill
and
definitely
we've
seen
the
proliferation
of
rats
that
president
flynn
mentioned
and-
and
I
think
it's
just
one
of
those
things
that
when
when
it
becomes
a
problem
on
your
street
in
the
back
alley-
and
you
know
at
the
corners
that
you're
traversing
every
day,
it
rises
very
quickly
to
number
one
concern
just
because
it's
it's
so
unpleasant.
A
It's
and-
and
we
know
that
rats,
carry
diseases
and
carry
all
kinds
of
things,
and
so
I
think
it's
just
something
that,
like
all
my
colleagues
have
said,
has
to
be
front
and
center
in
our
city
efforts
to
get
right
and
well.
It
is
an
eternal
battle
and
we
know
that
human
beings
have
been
waging
war
against
the
rats
among
us
for
millennia.
A
It
is
still
something
that
we
can
do
better
and
worse,
and
we
want
to
very
much
be
doing
on
the
better
side
here
in
the
city
of
boston
and
and
figuring
out,
everything
from
the
kind
of
response
like
how
do
we
respond
when
the
problem's
you
know,
spiraling
and
getting
worse
in
a
particular
location,
and
then
also
thinking
proactively
about
what
other
things
that
we
could
do
to
just
make
the
food
sources
for
these
creatures
less
accessible
to
them
in
the
city,
so
very
glad
to
be
having
this
hearing
grateful
to
the
sponsors,
I'm
going
to
turn
it
over
now
to
mr
john
albert,
who,
as
I
said,
is
the
assistant
commissioner
for
environmental
services
at
isd
and
then,
like
I
said,
we're
also
joined
by
public
works
folks,
and
so
we'll
go
to
some
questions
and
probably
have
them
come
up
as
well,
and
then
just
so
folks
know
our
run
of
show.
A
We
also
have
a
community
panel.
Some
of
them
are
gonna,
hear
directly
from
some
of
the
community
members
and
leaders
who
have
been
dealing
with
this
issue
in
their
neighborhoods
after
the
administration
and
then,
as
I
mentioned,
before,
we're
also
taking
public
testimony.
So,
if
you're
watching
this
at
home,
you
can
email,
ron.cobb,
boston.gov
to
get
added
to
the
list
or
if
you're
here
you
can
just
sign
up
on
the
sheet
in
the
corner.
F
We
also
have
a
site
cleanliness,
ordinance
in
the
city
which
regulates
dumpsters
and,
and
so
the
we
also
regulate
capital
projects
around
road
and
control
with
boston,
water
and
soar.
When
they're
doing
soil
repair.
F
Three
on
one
is
a
great
tool.
I
heard
you
mention
three
one,
one
and,
and
sometimes
folks,
don't
totally
understand
the
best
way
to
use
311
when
you're
putting
in
a
complaint
is
through
the
app
the
phone
works,
but
app
gets
a
response.
F
Rodent
activity
is
based
on
three
things:
food,
water
and
shelter
and
in
the
city,
that's
a
challenge
because
of
density,
and
so
what
we
do.
We
write
valuations
based
on
the
sanitary
quote,
to
address
those
things
that
create
supportive
environments
for
road
and
activity
in
the
city.
F
Proactively,
we
bait
sewers,
we
do
pest
control
on
city,
public
lands,
city
parks,
and
we
we
do
sore
baiting
across
the
city,
new
tools
that
we
have.
We
we
someone
mentioned
dry
ice
dry
ice,
was
a
very
good
tool
because
of
the
regulation
federally
it
has
become
very
difficult
to
use.
So
our
answer
to
that
was,
we
purchased
two
machines
that
use
carbon
monoxide
to
treat
burrows
and
so
we're
using
those
machines
in
our
parks
to
address
rodent
activity.
F
As
far
as
residential
areas
are
one
of
our
best
tools
is
education,
and
and
so
our
educational
material
we
have
printed
in
in
six
languages,
we
have
four
bilingual
inspectors
and
we
conduct
walkthroughs
throughout
throughout
the
city.
F
F
Also,
boston,
water
and
sewer:
we,
we
have
a
team
that
goes
out
to
inspect
breaches
in
the
sewer
lines,
and
so
we
use
a
machine
to
detect
breaches
in
the
soil
line.
So
partnerships
across
city
government
is
a
huge
help
to
our
to
our
operation.
A
Great,
thank
you.
So
much
sean
are
those
your
remarks.
Yes,
great,
excellent.
Okay,
I
will
go.
I'm
gonna
reserve
my
questions
after
colleagues
go
so
I'll,
go
first
to
counselor
flynn
and,
as
I
mentioned
before,
obviously
questions
for
john
on
environmental
services
and
then,
if
there
is
something
public
works,
related
we'll
ask
dennis
roach
and
his
team
to
join
us.
So
president
flynn.
B
Thank
you,
madam
chair,
and
thank
you
to
thank
you
to
john
and
the
team
for
the
professional
work.
You're
doing
so,
I
know
you
have
13
13
inspectors
that
are
doing
this
work.
How
many
do
you?
How
many
would
you
like
to
have
or
how
many
can
we
boost
it
up
because
we
got
it?
We
got
money
in
the
budget
on
this.
F
F
B
F
F
So
we
have
no
staffing
during
the
weekends.
It's
a
monday.
Through
friday
operation
we
have
four
inspectors
that
start
at
four
a.m.
F
We
have
an
additional
three
inspectors
that
start
at
six
a.m
and
then
the
the
rest
of
the
crew
starts
at
eight.
We
do
have
one
inspector
that
works
monday
through
thursday,
a
10
hour
shift,
so
he's
he's
there
until
5,
45.
G
B
F
Not
as
a
part
of
our
regular
program,
there
is
something
in
the
works
for
an
on
call,
which
is
new
for
our
division,
but
that
we
would
have
inspectors
that
are
on
call.
F
B
Okay
and
again,
I
I
know
the
the
tremendous
work
and
professionalism
of
your
team.
My
concern
is,
I
think
we
have
to
shift
a
focus
and
have
a
robust
activity
in
dealing
with
this
issue
on
the
weekends.
That's
when
we
especially
need
them
friday
nights
people
are
at
restaurants,
saturday
mornings,
breakfast
places
and
sunday
mornings
and
saturday
nights.
B
Okay,
okay,
I
can
reach
out
to
chris
as
well,
because,
actually
I
get
most
of
my
my
calls
are
on
the
weekends
from
from
residents.
I
was
at
the
union
park,
neighborhood
association
event
last
night
and
had
an
opportunity
to
talk
to
all
the
residents
and
they
were
asking
me
about
pest
control.
What
are
we
doing?
B
You
guys
got
more
money
in
the
budget
flynn,
but
when
are
we
going
to
start
seeing
results?
That's
what
they
were
saying
to
me.
So
you
know
I
want
to
make
sure
that
we
get
back
to
resonance
with
a
update
on
exactly
what
we're
doing
in
in
all
of
these
neighborhoods.
How
we're
dealing
with
this
problem
and
what
solutions
we're
going
to
see.
B
B
You
know
I
look
like
a
pest
control
guy,
but
they
they
have
made
it
clear
to
me
last
night
and
the
same
thing
with
my
residents
in
south
boston
they're,
expecting
us
to
be
more
engaged
to
be
more
active
on
on
this
issue
and
again
I'm
not
I'm
not
criticizing
anybody
at
all,
but
as
as
we
move
forward,
I
think
we
need
to
have
have
a
more
engaged
outreach
on
pest
control
and
I'm
willing
to
work
with
everybody,
as
as
I
have
been
to
keep
this
conversation
going
to
keep
this
dialogue
going.
B
B
So
that's
that's
like
tyler
street
and
I
couldn't
see
the
I
couldn't
see
the
license
plate.
So
I
and
I
have
a
bad
foot,
so
I
had
to
chase
the
guy.
He
was
in
a
truck
I'd
chase
him
all
the
way
up,
tyler
street,
and
he
then
he
went
down
to
on
beach
street
and
I
chased
him
down
a
beach
street
and
then
he
went
towards
the
the
theater
district.
B
A
Great,
thank
you
so
much
president
flynn,
councillor
murphy,.
C
Thank
you
chair.
You
mentioned
the
state
sanitary
code
and
we
follow
that
and
then
you
mentioned
city
rules.
Do
we
have
additional
city
rules
or
are
they
the
same
so.
F
The
site,
cleanliness
ordinance
is
a
city
ordinance
which
regulates
dumpsters,
so
bulk,
refuge
and
and
so
containing
trash
and
making
sure
it's
stored
properly.
Trash
is
the
number
one
food
source
across
the
city
for
rodents.
C
So
two
more
things,
so
do
you
think
that
that
code
is
enough?
Do
you
think
we
need
to
update
the
state
sanitary
code
or
I
would
not
update
theirs
but
have
our
own?
So
it's
stronger.
F
So,
as
far
as
the
psychologist
audience,
we
are
looking
at
it
to
see
if
we
can
tweak
it
if
there's
additional
things
that
we
could
add
to
it.
I
know
that
the
former
assistant
commissioner,
leo
bulger,
had
looked
at
it
before
I
took
over,
and
so
we
are
looking
at
it
to
see
if
there's
additional
things
that
we
could
do.
C
Because
I
know
when
we
met
was
it
like
january
or
december,
when
I
first
got
on
the
council
and
one
of
the
many
of
the
emails,
but
one
we
recently
got
from
luanne
showing
pictures,
and
I
learned
from
all
of
you
that
you
only
need
to
store
your
trash
in
a
covered
barrel.
But
when
it
gets
brought
to
the
street,
it
does
not
need
to
be
in
a
barrel
covered.
So
if
could
you
just
go
over
that
rule?
F
C
H
C
I
think
that
education
also
is
helpful
to
know
that
it
technically
for
many
of
the
residents
they're
doing
the
right
thing.
So
maybe
we
need
to
change
what's
expected.
Thank
you
for
coming
up,
because
I
have
lots
of
rats
on
my
street
too,
and
I
do
know
that
a
lot
of
people
when
we
get
calls
they
say
that
about
well
they're
putting
their
trash
out
in
bags
and
I'm
like
well,
I'm
pretty
sure
they
can.
I
Our
big
that's
our
biggest
issue
with
public
works
is
residents
are
allowed
to
put
it
out
in
bags,
so
containerization
of
trash
would
would
solve
a
lot
of
problems
curbside,
but
as
the
car
in
orange
sits
today,
they
are
allowed
to
put
it
out
in
bags.
A
Sorry,
no
you're
going
to
ask
me
no!
No.
I
was
just
going
to
ask
if
that
and
I
mean
I
guess
the
question
would
be.
A
I
know
the
reason
that
is
is
because
there's
a
lot
of
neighborhoods
in
the
city
and
I
represent
a
number
of
them
where
there's
nowhere
for
people
to
keep
barrels
right.
So
trash
is
going
straight
from
the
kitchen
trash
can
into
onto
the
street
right
for
trash
hours,
but
but
the
ordinance
doesn't
anticipate
it
doesn't
make
any
distinction
between
sort
of
places
where
you
couldn't
keep
a
barrel
versus
places
where
you
could
that's
correct.
I
I
C
I
And
one
of
the
things
we've
been
looking
at
internally,
at
least
recently
is
not
so
much
I
mean
the
changing
of
the
ordinance
to
make
more
of
a
containerization
kind
of
law
would
be,
I
think,
would
be
a
big
step
in
the
right
direction,
but
also
education,
that
that
not
putting
any
containers
can
lead
to
a
rat
issue.
C
D
Thank
you.
It's
it's
hard
to
believe.
We've
been
doing
some
research
into
rodent
control
in
in
the
united
states
and
places
and
boston
used
to
be
held
up
as
a
model
for
a
great
place.
I
think
it
was
a
spin-off
of
the
big
dig
that
we
had
a
really
integrated,
rodent
control
program.
That
was
the
envy
of
the
world,
and
I
was
just
wondering:
did
that
sort
of
go
away
after
the
big
dig?
Was
all
done
and
dusted
or
did?
F
I
would
say
that
we
do,
and
that
is
our
program.
I
think
that
I
wasn't
here
during
the
big
day,
but
I
think
that
a
lot
of
the
the
things
that
we
have
in
place
were
a
result
of
that
time,
and
so
the
you
know,
our
goal
is
to
to
reduce
rodent
activity.
F
D
I
think
one
of
the
things
we're
up
against
in
also
brighton
is:
we
have
a
very
heavy,
very
high
level
of
absentee
landlords
and
a
high
level
of
big.
You
know
apartment
buildings
that
have
a
management
company
that
not
always
diligent
in
in
taking
care
of
their
sanitary
situation.
So
you
know
how
do
we
flag?
Do
you
have
a
way
to
flag
problem
and
problem
properties?
D
Isn't
the
right
word
buildings
where
there's
a
chronic
problem
like
the
dumpsters
are
chronically
on
under
overfilled
or
uncovered,
or
just
the
sanitary
conditions
are
bad
and
and
are
the
consequences
of
of
being
a
bad
offender
in
that
space.
F
So
the
the
violation
moves
forward
if
they
don't
correct
the
the
issue.
So
we
write
a
violation
based
on
the
sanitary
code
that
violation.
They
have
four
opportunities
to
correct
that
through
administrative
hearings
and
then
it
goes
in
front
of
a
judge
and
then
the
judge
can
determine
whether
that
turns
into
a
criminal
complaint.
F
John
blackmore
could
talk
a
little
more
about
the
enforcement
of
that
it's
a
thousand
dollars
per
day,
fine
after
an
initial
warning,
and
so
that
helps
us
regulate
the
dumpsters.
F
Sometimes
we
find
that
they
do
sometimes
sometimes
you
know
we
find
that
that
it
takes
going
in
front
of
a
judge
to
encourage
folks
some
of
the
larger
property
owners
they're
dealing
with
illegal
dumping
in
dumpsters
and
and
so
a
lot
of
their
argument
comes
back
to
us
and
says.
F
Well,
we
maintain
our
dumpsters,
but
somebody
is
dumping
in
our
dumpsters
and
and
so
you
know,
we
put
that
back
on
them
that
they
have
to
show
proof,
but
again
that
that
goes
into
a
code
enforcement
issue.
John
blackmore.
I
I
can
actually
expand
on
that
too,
because
because
our
program
runs
kind
of
side
by
side
with
them
as
the
residential
trash
program,
but
we
have
seven
inspectors
city-wide,
that
we
do
monitor
dumpsters
and
how
they're
they're
being
set
up
and
how
they're
being
serviced,
how
often
they
be
in
service.
What's
in
the
particular
dumps,
is
we
inspect
them
all
the
time?
And
if
we
find
something
out
of
the
ordinary
or
wrong
or
overflowing
or
illegal
dumping,
we
do
refer
to
code
enforcement.
Most
of
that
done
is
by
3-1-1.
I
Our
inspectors
will
react
to
3-1-1,
but
we
do
like
every
one
of
our
inspectors
knows
the
problem
dumpsters
in
an
area
we're
constantly
checking
them
on
a
weekly
basis,
usually
on
the
trash
day
or
around
their
particular
trash
day,
to
see
if
we
have
any
type
of
illegal
activity
or
something
go
wrong
with
going
on
the
dumpster,
and
then
we
refer
to
code
enforcement
to
inspect,
for
a
violation.
D
F
The
psychologist
ordinance,
it's
also
violation
of
of
the
sanitary
code
and
so
code
enforcement
could
issue
the
violation
for
the
site,
cleanliness.
The
way
that
works
is
they
issue
a
warning
first,
but
then
our
inspectors
could
write
the
violation
for
trash
not
stored
properly,
and
then
that
would
go
through
the
regular
process.
So
then
they
would
have
on
a
regular
violation
from
the
time
it's
served
by
a
constable.
F
They
have
seven
days
to
correct
the
violation
after
seven
days
goes
back
out
to
re-inspection,
if
at
that
time,
they're
still
in
violation,
they're
sent
to
an
administrative
hearing
and
then
on
to
the
housing
court.
I
D
D
So,
let's
see
what
else
in
terms
of
just
community
engagement,
I
think
I
agree
that
commit
public
education
is
really
important
and
is
there
any
plans
in
the
works
to
work
with
or
office
of
urban
mechanics
or
anywhere?
We
could
really
ramp
up
the
community,
the
community
public
education,
so
that
everybody
everybody
becomes
that
sort
of
a
rat
warden
in
terms
of
trying
to
change
behavior
and
make
because
we
do.
It
is
a
human
created
problem
that
we
have
that
we
need
to
work
on
the.
I
Most
immediate
thing
we're
working
on
now
we
have
an
intern
in
the
the
audience.
Now
that's
working
on
a
chi,
the
chinatown
litter
pilot
for
us,
and
I
can
turn
it
over
to
teresa.
You
can
explain
a
little
bit
of
what's
that
about,
but
we
plan
to
expand
upon
after
studying,
chinatown,
explain
some
of
the
ideas
and
things
citywide
to
other
neighborhoods
as
well,
so
she
can
give
a
little
bit
of
an
overview
of
what
we're
doing
there.
K
Okay,
hi
everyone
nice
to
see
some
familiar
faces
and
some
new
ones,
so
we
are
doing
an
anti-litter
pilot
as
dennis
spoke
just
briefly
about
what
that
was
born
out
of
is
that
we've
gotten
some
community
members
reaching
out
to
us
trying
to
ask
for
a
solution,
so
we
onboarded
a
really
great
intern
he's
here
with
us
today,
so
we
wanted
a
community-based
solution,
so
I
had
him
go
out
and
he's
been
having
internal
and
external
stakeholder
interviews
to
try
to
get
at
what
is
the
root
cause
of
all
the
litter
in
the
community
from
there
he's
also
looking
into
what
has
other
cities
done
both
nationally
and
internationally,
and
then
he's
compiling
all
of
his
findings
into
a
kind
of
like
a
menu
of
options
on
what
we
can
do
about
this
one
option
that
we're
leaning,
really
heavy
on
is
figuring
out.
K
How
do
we
containerize
our
waste
like
if
the
problem
is?
Let's
say,
commercial
waste
is
just
not
regulated
as
much
as
we
want
it
to
be.
Maybe
we
can
have
like
a
central
container
similar
to
new
york.
City
has
like
a
clean,
curbside
program
where
it's
like
a
large
container
out
in
the
curb
and
then
like
all
the
businesses
can
put
all
of
their
waste
in
there
so
they're
somewhere.
K
A
E
Thank
you,
regulations
that
made
it
more
difficult
for
us
to
procure
and
use
dry
ice.
Do
you
think
you'd
expand
a
bit
more
in
that
sure.
F
E
F
F
The
federal
government
came
in
and
regulated
it,
and
so
currently
the
regulation
is
is
that
we
have
to
buy
a
label
in
woven
it's
called
rat
ice,
and
then
we
have
to
drive
to
rocklin
rocklin
dry
ice
corp.
To
pick
up
the
ice,
which
is
about
60
miles
dry
ice
is
not
a
stable.
It
evaporates
the
minute
you
pick
it
up,
but
with
those
challenges
we
we
know
it's
in
fact
effective.
So
we
try
to
figure
out
a
system
that
would
work.
F
Over
the
past
year,
we've
we've
tried
to
pick
it
up
five
different
times
and
dry
ice
corp,
which
is
the
only
place
we
can
purchase.
It
has
said
they
had
no
dryers,
and
so
it
just
became
too
challenging
to
use
dry
ice.
You
have
to
constantly
use
it.
F
You
have
to
keep
on
going
back
and
fill
in
the
burrows,
seeing
which
ones
reopen
and
then
going
back
out
and
refilling
them
if
there
was
a
way
that
we
had
a
supplier
inside
the
city,
that
would
that
would
definitely
make
it
more
available
and
to
be
part
of
our
a
regular
program.
F
Our
solution
was
these
machines
that
work
similar
to
carbon
monoxide
monoxide.
A
little
more
labor
in
you
know
getting
the
machine
in
there,
but
works
similar,
reduce
the
risk
and
are
pretty
effective.
E
E
I'm
sorry:
what
about
the
cities
the
city
explored,
and
I'm
just
saying
this
out.
There
is
a
potential
right.
I
don't
know
about
the
feasibility
of
itself
becoming
a
manufacturer
of
dry
ice
being
able
to
solve
the
problem
in-house.
F
So
I
don't
believe
we
can,
because
we're
all
we
have
licenses
issued
by
the
state
that
a
regular
resident,
I
don't
think,
there's
any
rule
against
them,
going
to
pick
up
dry
ice
and
putting
it
in
a
a
borough,
because
we
have
a
license.
We're
not
allowed
to
do
it
unless
it's
bought
the
way
that
that
I
explained
that
we
bought
a
label
from
from
in
wobin
from
our
distributor
and
bought
it
from
the
specific
producer
in
rocklin
other
than
that.
E
F
What's
getting
from
my
understanding,
I
wasn't
in
this
role
at
the
time
it
was
actually
before
I
joined
the
division
that
because
it
was
being
used
as
pest
control
to
use
it.
You
know
normally
it's
used
in
other
ways,
but
to
use
it
as
pest
control.
It
needed
a
label.
E
Okay,
my
next
question,
I
think,
there's
maybe
some
work,
I'm
curious
in
us
exploring
you
know
what
we
can
do
in
this
realm,
but
I
take
it
that
you
feel
sort
of
hemmed
in
by
federal
regulation
federal
law.
So
I
won't
belabor
that
point,
but
maybe
my
colleagues
and
I
can
take
a
look
at
what
is
possible
there
with
regard
to
dumpsters,
I
I
believe
in
the
site,
cleanliness
ordinance.
It
requires
that
dumpsters
are
covered.
E
There
are
a
lot
of
instances
that
I
see,
especially
in
the
neighborhoods
of
mattapan
and
dorchester,
where
our
dumpsters
aren't
covered,
and
I
wonder
what
is
the
is
it
more
in
terms
of
regulating
the
dumpsters?
Is
it
more
from
residents
who
have
to
call
301
to
put
you
on
notice,
or
is
it
isdu
or
public
works
themselves
able
to
to
see
when
violations
are
occurring
like
what
is
like?
How
do
you
manage
like
dumpster
violation
issues?
E
F
Both
cycling.
E
F
E
Yeah,
and
so
I'm
just
you
know,
I'm
dealing
with
a
particular
dumpster
issue
in
matapan
that
has
been
violation
after
violation,
they
don't
have
a
cover
and
it
is
taking
the
onus
on
the
residents.
Each
time
to
you
know,
make
a
complaint,
and
now
I'm
able
to
elevate
it,
and
so
I
guess
this
is
going
back
to
council
president
flynn's
question
about
the
capacity
to
to
do
more
than
a
once
a
year
check,
especially
on
repeat
offenders
or
what
we
can
do.
E
A
lot
of
these
dumpsters
that
are
unsightly,
especially
in
neighborhoods,
that
have
been
traditionally
ignored,
would
not
fly
in
other
neighborhoods,
and
so
I'm
wondering
what
it
is
that
we
can
do
both
from
a
resource
personnel
end
to
be
more
proactive
in
neighborhoods
that
are
often
dealing
with
being.
You
know,
under-resourced
and
being
ignored
that
have
absentee
landlords
and
how
we
can
you
know,
penalize
absentee
landlords
and
property
owners
for
failure
to
maintain
dumpsters
up
to
code,
and
that
includes
increasing
fines.
E
That
could
also
be
you
know,
being
more
proactive
in
terms
of
you
know,
placing
liens
things
of
that
nature.
To
make
people
you
know,
increase
the
cost
of
business
so
that
they
know
that
we
care
extensively
about
this
issue.
So.
F
I
I
think
that
code
enforcement
does
do
regular
inspections
and
they
could
speak
to
that.
There
was
a
an
email
that
I
received,
so
I
may
not
know
which
done.
E
The
dumpster
on
tennis
road
on
touch
road,
yep,
three
dumpsters
that
are
unsightly
in
front
of
people's
homes
and
right
behind
it's
just
I
just
it,
would
not
fly
in
no
time.
F
I
agree
with
you.
I
was
the
inspector
in
that
in
that
area,
in
ward
18
and
in
2019
and
did
extensive
work
and
we
have
an
open
court
case
and
a
court
order
on
that
property
and
for
that
company
and
so
a
lot
of
dumpsters.
You
may
have
like
that
that
you
may
not
know,
but
we
they're
in
court,
and
so
that
was
able
to
just
be
brought
back
up
and
and
they'll
they'll
be
back
in
front
of
the
judge.
We
don't
even
have
to
write
another
violation.
F
We
already
had
a
court
order
for
extra
pickups
for
additional
dumpsters
for
new
lids
for
replacing
of
the
dumpsters
we
did
extend.
We
were
out
there
at
three
in
the
morning
taking
pictures
before
the
trash
got
picked
up,
and
I
agree
with
you
that
that
is
a
challenge.
Property.
E
And
then
I
guess
I'm
glad
to
hear
that
was
that
my
time?
Okay,
just
is
there
anything
that
we
can
actually
like?
What
bothers
me
about
those
dumpsters
in
particular,
is
the
placement
like
that
they
are
in
front
of
where
people
live
and
write,
and
I
just
there
is
something
that
smacks
in
the
face
of.
We
don't
care
about
people
in
this
neighborhood.
We
don't
care
about
the
street
and
we
can
place
the
dumpsters
anywhere
we
want.
Is
there
anything
that
we
can
do
as
a
city
about
where
we
can
place
the
dumpsters?
E
F
So
I
don't
believe
currently
we
dictate
we
are
on
the
property.
Public
works
might
have
some
more
say
in
where
the
dumpster
goes,
but
we
could
definitely
look
at
that.
Yeah.
I
School,
so
I
can
further
expand
upon
that,
so
we
we
do
work
with
property
managers
all
the
time
about
dumpster
placement.
Most
of
it
is
focused
upon
how
the
trash
trucks
can
access
the
property
without
much
involvement
with
parking
or
anything
like
that.
But
if
there's
any
problem
issues
like
something
you
see
like
that,
if
you
work
with
our
office,
we
will
be
happy
to
go
back
out
there
meet
with
the
property
management
and
find
a
better
place.
I
That's
more
affirming
to
the
residents
as
long
as
our
trash
trucks
can
accept,
it
can
access
it.
Yes,
access
it,
so
we'd
be
happy
to
call
any
property
management
meet
with
them.
Have
them
move
it?
It
just
has
to
be
accessible
to
our
to
our
trash
trucks,
but
be
happy
to
do
so.
If
your
office
contacted
us,
wouldn't.
I
E
I
G
E
I
A
Thank
you,
councillor,
lujan
yeah,
a
couple
of
questions
from
me.
I
mean
one
is
just
so.
Obviously
we
talked
about
the
dry
ice
issue
and
my
recollection
from
when
council
flaherty
was
asking
this
a
couple
years
ago
had
to
do
with
it's
basically
that
this
company
got
like
a
patent
on
it
for
rodent
control,
and
so
when
we're
using
it
that
way,
we're
bound
by
the
patent
law.
That
says
they
need
to
like
get
our
money
and
that's
basically,
my
understanding
of.
What's
going
on.
F
F
I
believe
it
was
bell.
Labs
got
the
patent,
it's
chemically,
no
different
right,
regular
dry
ice
and
the
epa
is
the
regulation,
and
so
I
I
don't
know
if
there
is
some
waiver,
but
for
us
it's
because
we
hold
licenses
that
it
would
affect
our
our
ability
to
do
pest
control
on
the
city.
A
Right
and
then
there's
quite
a
lot
of
press
lately
about
these
zapping
machines
that
somerville
has
been
investing
in
the
smart
boxes.
Any
thought
I
got
a
bunch
of
queries
about
whether
we're
using
those
in
boston,
whether
we
think
they're,
effective,
etc.
F
So
we
had
a
meeting
with
modern
pest
a
while
back
to
look
at
those
the
the
issue,
the
main
issue
and
we're
still
looking
at
it.
Is
that
it's
a
service
they
provide
it's,
not
something
that
we
can
purchase
at
this.
This
point
modern
pest
holds
the
back
to
the
to
that
box,
there's
also
a
source
system
that
somerville
may
be
using.
So
we
continue
to
look
for
for
stuff
like
that
and
we'll
have
another
conversation
with
martin
about
it.
A
It
got
it
and
then
on
the
on
the
public
works
side.
I
I
wonder
I
mean
it
seems
to
me,
like
you
know,
any
opportunities
for
us
to
get
the
trash
into
into
real
containers.
Wherever
we
can
is
important.
A
I
know
that
that
said
I
I
do
represent
several
parts
of
the
city
where
there
truly
is
nowhere
for
people
to
keep
said
containers,
and
so
I
know
a
few
years
ago
we
had
tried
those
sort
of
hula
hoop,
like
pull-up
kind
of
trash
barrels,
temporary
trash
barrels,
the
idea
being
that
people
could
could
store
them.
You
know
flat
and
then
raise
them
for
trash
day
and
put
them
out.
I
actually
had
a
sample
one.
A
I
was
part
of
the
pilot,
but
my
sense
was
that
it
we
didn't
deem
it
successful
they
sort
of
disappeared.
Mine
was
stolen.
I
think
a
number
of
peoples
were
stolen.
They
were
sort
of
like
a
heavy
duty,
laundry
basket
for
people
who
know
the
kind
of
dorm
laundry
basket.
That
goes
flat,
I'm
just,
but
I'm
curious
about
that,
because
it
does
seem
to
me
that
in
some
of
the
neighborhoods
I
represent,
we
would
continue
to
need
to
think
about
collapsible
solutions.
If
we
were
going
to
try.
I
Yeah
in
those
particular
units,
I
don't
know
how
successful
they
were
for
a
rat
issue.
They
were
more
for
a
litter.
That
was,
you
know,
flying
down
the
street
paper
and
products
like
that.
There
was
containerization.
That
way.
I
don't
really
think
that
they
actually
solved.
Yes,
a
rat
issue
that
could
chew
right
through
the
sides
of
them
or
jump
over
the
lids
or
you
know
if
they're,
not
zippered,
you
can
get
in
them
pretty
easily.
I
So
that
was
more
of
a
a
litter
issue
versus
a
rat
issue,
but
they
but
the
but,
like
you
said
either
the
the
bins
were
stolen
misplaced
in
the
areas
we
piloted
them,
they
stopped
using
them.
A
I
I
mean
there's
a
few
things
that
we
have
going
on:
we've
thought
about
looking
at
smaller
trash
bins
that
that
would
help-
maybe
not
all
the
residents
but
certain
sector
residents
that
had
room
for
smaller
ones,
curbside
ones,
we've
also
gone
in
today.
We
actually
kicked
off
food
compost
in
the
city,
which
you
know
if
it's
where
it
works
properly
over
time,
we'll
take
food
waste
out
of
the
actual
trash
and
put
it
into
that
containerized
bin,
which
could
be
helpful
over
time.
I
So
there's
a
little
problems
that
we've
thought
about
there,
but
I
think
it's
more
educational
resources
and
I
think
it's
thinking
of
different
solutions
that
come
out
of
the
chinatown
pilot
that
come
out
of
some
additional
thinking
about
how
we
can
educate
people.
That
containerization
is
the
way
to
go.
If
that's
a
solution
for
you,
it's
also,
we
also
have
to
think
along
the
lines
of
what
big
buildings
are
doing
in
terms
of
dumpsters
and
food
waste,
and
things
like
that.
I
So,
if
we
can,
if
we,
you
know
long
term,
I
think
we,
you
know
our
curbside
program
doesn't
include
big
buildings
for
for
food
waste.
But
if
food
waste
was
able
to
get
out
of
the
dumpster
over
time
with
a
different
type
of
big
building
program,
I
think
that
would
be
helpful
as
well
on
a
solution
for
the
rad
issue.
A
A
Reason,
someone
should
build
a
new
building
with
a
trash
room
that
doesn't
anticipate
compost
and
organic
sort
of
segregation,
but
but
yeah,
but
even
our
even
our
other
building.
We're
asking
our
big
buildings
to
retrofit
on
a
number
of
fronts,
and
this
seems
like
one
of
the
ones
that
we
should
be
pushing.
Can
you
talk
to
me
a
little
bit
about
the
you
know?
A
I
think
we
continue
to
feel
in
a
bunch
of
the
downtown
neighborhoods
that
that
we
still
do
see
the
effects
of
the
the
shift
in
the
trash
contract
from
a
7
a.m,
to
a
6
a.m
start,
and
I
think,
ironically,
we
feel
like
we're
experiencing
the
negative
effects
without
them
really
being
necessary,
because
the
with
the
exception
of
I
think,
maybe
it's
the
north
end
where
the
trucks
start.
A
I
mean
they're,
never
hitting
beacon
hill,
for
instance,
in
the
6am
hour
and
frankly,
I
think
you
guys
have
made
an
effort
to
have
them
hit
later.
They
think
they
mostly
show
up
around
11.,
but
it
still
seems
as
though
that
that
theory
that
you
could
miss
it,
if
you
didn't
put
it
out
in
time
for
the
six-
am
definitely
shifted
some
behavior
to
putting
trash
out
on
the
street
in
bags,
because
that's
what
almost
everybody
in
beacon
hill
does
people
just
don't
have
bins
overnight.
A
Right
and
that's,
it
is
like
a
rat
feeding
frenzy,
so
I'm
kind
of-
and
I've
wondered
not
only
if
we
could
push
the
contract
back
to
seven
in
the
next
iteration,
but
also
whether
you
know
if
there
were
ways
to
have
you
know
trackers
that
gave
people
a
more
confident
sense
of
like
this
is
when
your
trash
truck
is
gonna.
Show
up
you're,
like
you
know,
giving
them
that
kind
of
couple
of
hour
window.
I
just
feel
like
we
could
shift
behavior
that
way.
So
can
you
speak
to
that
at
all.
I
Yeah
I
mean
I,
I
think
that
you
know
when
we
made
the
move.
It
was
to
avoid
certain
things
like
traffic
and
running
up
these
trucks
up
to
the
dump
sites
which
is
outside
the
city
of
boston
during
peak
hours
and
getting
them
back
on
the
street.
So
we
get
the
the
the
streets
cleaner,
I'm
not
sure
how
much
we've
seen
of
that.
Yet
I
think
we
have
to
continue
to
study
that
and
watch
it
involve.
We
have
to
take
advantage
of.
I
You
know
new
tech,
whether
it's
new
technology
or
different
ways
of
running
roots.
We
have
to
continue
to
analyze
that
now
and
and
to
make
it
more
efficient
process,
because
I
do
agree
that
if
it's
changed,
anything
people
are
putting
it
more
out
overnight
with
with
the
earlier
hour.
So
we
just
have
to
continue
to
kind
of
evaluate
how
why
why
that
hour
made
a
difference
or
if
it
did
make
a
difference
or
or
what
we
can
do
to
change
it,
to
make
it
more
efficient.
A
A
I
would
say
that,
there's
enough
observation
and-
and
I
would
say
it
did
happen
even
if
it
doesn't
make
sense
right
like
even
if
in
fact
people
didn't
need
to
make
that
shift,
I
think
that
they
did,
and
so
the
question
of
like
it
almost
feels
like
the
question
before
us
is
not.
Why
did
that
happen,
but
it
did.
What
are
we
gonna
do
about
it
right
like?
How
do
we
get
people?
How
do
we
give
people
the
confidence
that
they
can
shift
back
to
putting
their
trash
out
same
day?
A
That
feels
really
important
for
the
for
the
pest
control
issue,
at
least
in
my
neighborhoods,
because
right
now
I
feel
like,
if
you
send
somebody
down
looking
at
the
sanitary
code,
they're
not
actually
going
to
have
a
lot
of
citations.
They
can
give
when
you
walk
down
a
street
where
it's
just
covered
in
plastic
bags
that
are
all
not
opened
by
the
rats
everyone's
doing
what
they're
allowed
to
do.
A
F
With
no
cost,
the
judge
may
be
able
to
give
a
fine,
but
they
were
medial.
A
And
I
mean
I
guess
the
concern
would
be
it
seems
like
I
mean
it's
sort
of
like
both
good
news
and
bad
news
that
we've
already
thrown
the
book
at
the
folks
who
counselor
louis
jenner
is
concerned
about
right
because
it's
like.
On
the
one
hand,
our
system
is
working,
we've
noticed
these
dumpsters
our
problems,
we've
done
all
the
things.
On
the
other
hand,
it
hasn't
caused
the
problem
to
go
away
right,
which
is,
of
course,
what
our
constituents
actually
want
to
see.
A
So
when
you
talk
to
us
as
legislators,
like
I
mean
what
what
could
we
be
doing
to
give
more
teeth
to
these
things,
I
mean,
I
think,
john
and
I
have
talked
before
about.
I
know
there
was
a
period
in
which
it
felt
like
we
were
converting
code
enforcement
tickets
into
actual
liens
on
properties.
More
than
we
currently
are.
Is
that
correct.
J
J
J
A
A
Yeah,
okay,
all
right,
we
will
I'm
happy
to
also
go
on
the
war
path
about
that.
I'm
sure
I
have
colleagues
who
will
join
me.
Okay,
I
think
those
are.
I
have
more
questions
I
mean,
I
think
it's
just
that
everyone
wants
to
see.
A
A
What's
happening,
okay,
I
need
to
do
xyz
and
I
think
we
get
really
good
feedback
when
homeowners
have
the
opportunity
to
meet
with
those
inspectors,
but
I
think
this
gap
that
exists
between
the
person,
who's
able
to
take
action
and
the
person
who
is
experiencing
the
really
severe
negative
effects
of
just
like
tons
of
rodent
activity
around
them.
That's
that's
where
I
think
we
experience
but
most
of
the
frustration,
and
so
how
do
we
close
that
gap
and
get
the
people
who
actually
need
to
take
the
action
to
understand
they
have
to
do
it
urgently?
A
B
Thank
you,
madam
chair,
thank
you
again
to
the
panel,
so
I
want
to
be
quick.
Do
we
have
so?
Is
there
an
overall
strategy?
Is
there
one
person?
That's
the
rats
are
for
the
city
of
boston.
B
B
Are
we
able
to
have
a
task
force,
a
city-wide
task
force
on
rodent
control,
on
pest
control
that,
like,
like
your
team,
would
in
and
communicate
with
each
other?
You
know
daily,
maybe
or
every
other
day
on
what
areas
do
we
need
to
focus
on?
How
can
we
coordinate
our
efforts?
B
What
do
we
need
to
do
to
educate
residents?
Is
that
are
those
types
of
duties
are
they
being
conducted
in
in,
like
a
organized
format
or
system.
F
I
I
would
say
that
there's
regular
communication
and
coordination
with
you
know
I
worked
with
johnny.
Quite
a
bit
in
public
works,
eric
prentice,
we
work
quite
a
bit
with.
There
is
a
a
relationship
with
water
and
sewer
around
their
capital
projects
and
what
we
require
of
them,
but
not
necessarily
how
how
you're
you
know.
Speaking
of
it.
Okay,.
B
J
Got
down,
we
are
short
staff.
We
have
four
coming
online
next
two
next
week
and
two
on
the
15th
and
then
code
enforcement's
gonna
be
24
hour
operation
as
of
august
15th,
so
we
will
have
people
out
in
chinatown
and
all
over
the
downtown
area
overnight
for
the
commercial
trash,
that's
never
really
been
dealt
with
because
we
didn't
have
staff
on
overnight
on
a
regular
basis.
B
Yeah,
that's
that's!
That's
my
bit
well,
thank
you
for
the
answer
and
thank
you.
Thank
you
for
the
important
work.
You're
doing
that's
my
focus
is
this
has
to
be
a
24
7
coordinated,
organized
way
of
going
about
dealing
with
pest
control
is
having
a
rat
in
organizing
all
of
these
efforts,
but
saturday
and
sundays.
B
So
that's
that's
my
goal
and
I'd
like
to
I'd
like
to
focus
on
that
as
we
as
we
continue
working
on
this
issue,
and
then
my
counselor
colleague
brought
it
up.
Kenzie
block
and
my
constituents
in
the
south
end
bring
it
up
often
in
chinatown,
but
they
don't
have
a
place
to
store
their
barrels
in
in
their
in
the
yard.
They
don't
have
a
yard
per
se.
They
can't
store
them
in
a
in
a
hallway,
there's
no
room
so
they're
storing
their
trash
for
the
week
in
their
apartment.
B
So
is
there
anything
we
can
do
thinking
outside
the
box,
regardless
of
what
neighborhood
it
is
that
we
can
help
deal
with
that
situation
and
one
one
option
could
be.
Is
there
an
opportunity
once
a
week,
maybe
to
have
a
truck
combine
neighborhoods
at
night
time
where
people
could
just
throw
their
trash
in
the
truck
that
might
help?
B
Also,
we
have
a
lot
of
people
that
work
second
shifts
or
third
third
shifts
at
hospitals,
medical
facilities.
Sometimes
they
the
nurses
they
might,
they
might
not
be
home
to
take
their
trash
out.
I
I
think
we
need
to
think
outside
the
box
and
figure
out
other
ways
to
deal
with
this,
and
that
might
also
include
looking
at
other
what
other
cities
or
towns
are
doing
across
the
country.
Any
anyone
want
to
comment
on
that.
I
think.
I
A
part
of
that
will
be
will
be
looked
at
in
the
chinatown
litter
project,
but
after
that
it
becomes
a
matter
of
resources,
just
dedicating
some
resources
to
additional
trucks,
and
that
would
be
an
expansion
of
the
current
trash
contract.
So
we'll
be
looking
taking
a
hard
look
at
all
those
options
as
part
of
the
with
the
project,
and
we
will
we
will
the
end
result
that
will
be
a
menu
of
options
that
we
will
be
able
to
sit
with.
B
I
mean
my
big
ask
during
the
the
budget
season
was
to
have
a
fully
functioning
pest
control
outreach
and
that's
the
money
that
was
was
added
by
by
working
through
my
colleagues
that
was
approved
by
mayor
wu,
but
we
we
funded
various
pest
control
projects
and
departments.
So
we
could
have
a
robust,
robust
approach
to
this.
B
So
that's
going
to
be
critical
going
forward
because
we
need
to
provide
the
safest,
cleanest,
healthiest.
It's
a
public
safety
issue.
It's
an
environmental
related
issue,
it's
a
public
health
issue
and
I
guess
my
final
question
or
comment
is
I'm
also.
I
represent
the
area
in
and
around
andrew
square
as
well
with
council
of
council
baker.
B
B
F
So
we
did
do
a
bunch
of
mitigation
until
the
private
companies
took
over.
So
the
main
focus
was
the
shelter
on
southampton
street
currently
where
we
do
sore
baiting
and
right
abatements.
B
That's
ongoing!
That's
that's
consistent.
You
know,
I'm!
I
think
we
we
need
to
declare
it
a
public
health
emergency
there,
because
when
I
see
people
eating
food
and
seeing
rats
running
around
there,
I
think
I
think
that's
a
public
house
public
health
emergency
and
I
I
think
we
have
to
declare
it
so
we
we
can.
We
can
have
a
better
pest
control,
have
more
public
works
down
there?
Cleaning
and
I
I
saw
them
cleaning
this
week
this
weekend
rather
and
they
were
doing
an
excellent
job.
F
So
we
we
bait
the
the
sewers
the
street.
You
know
the
a
lot
of
the
property
down
there
is
is
privately
owned,
and
so,
if
there
is
evidence
of
rodent
activity,
we
can
make
them
get
pest
control.
F
B
Thank
you,
john,
and
thank
you
to
the
the
team
here.
My
final
comment
is:
I
think
it
is
a
public
health
emergency
down
there.
We
need
all
the
tools
we
can
to
clean
that
area
up.
So
it's
safe,
it's
not
a
public
health
emergency
but
in
my
opinion
it
is
and
we
need
to.
We
need
to
focus
on
the
health
and
safety
of
residents
and
people
down
there,
especially
including
our
city
workers,
who
are
out
there
cleaning
every
day
in
and
around
that
area.
B
We
have
to
also
follow
up
on
their
public
health
as
well
to
make
sure
that
they're
healthy,
because
I'm
not
I'm
somewhat
concerned
that
they've
spent
a
lot
of
time
down.
There
interact
interacting
with
the
homeless
community
cleaning
up,
but
I'm
I'm
concerned
about
their
health
as
well
going
forward.
Thank
you,
madam
chair.
A
Thank
you
so
much
counselor
flynn,
councilor
murphy,
thank
you.
So
I
don't
have
any
further
questions.
C
But
thank
you
for
all
of
this
information
and
I
do
look
forward
to
working
with
you
to
continue
to
battle
the
rodents
in
the
city.
I
did
just
want
to
quickly
mention
on
something
counselor
council
president
flynn
mentioned
at
mass
and
cass.
I
do
know
that
tonya
del
rio,
who
you've
probably
been
working
with,
who
I
know,
took
over
for
dr
burrell
down
there.
C
They
have
a
schedule
set
up,
and
you
probably
already
know
that-
and
I
drove
through
this
morning
on
my
way
to
work
and
there
were
over
25
tents
and
a
lot
of
trash,
and
it
was
very
unhealthy,
but
on
mondays
I
think
it
is
the
day
because
I
know
sue
sullivan
has
a
crew
of
workers
also
who
help
clean
up,
and
then
you
have
a
schedule
with
public
works
and
it's
challenging.
I
understand
it's
difficult,
so
we
definitely
have
to
make
sure.
I
don't
think
this.
C
Every
few
days
is
enough
because
you
could
drive
by
two
hours
later
and
it
looks
good,
but
then
three
hours
later
it
looks
like
it
did
in
the
morning,
so
it
changes
quickly
there
and
it
is
a
public
health
concern
across
the
board
in
so
many
levels,
not
just
the
trash,
but
just
thank
you
for
being
here
and
look
forward
to
working
with
all
of
you
to
help
the
residents,
including
myself
in
the
city
of
austin,
to
curb
this.
Thank
you.
A
Thank
you
so
much
councillor,
murphy
councillor,
braden,
just
hang
on
just
let
me
run
there,
give
it
a
minute.
Yes,.
D
Good,
thank
you.
I'm
reading
this
paper
about
the
about
the
success
of
the
boston,
rodent
control
program,
way
back
when
30
years
ago,
and
one
thing
they
were
talking
about
was
gis
geographic
information
systems
as
a
way
to
track
where
the
most
intense
activity
is
and
then
to
really
be
proactive
and
targeting
your
resources.
The
most
effective
way
are
you:
are
you
using
a
gis
system
at
the
moment
or
your
access
to
that.
F
So
we're
currently
working
our
team
is
working
on
mapping.
3-1-1
complaints
sometimes
referred
to
as
heat
maps,
but
also
mapping
the
work
we've
done
to
see
where
the
concentration
of
you
know
sometimes
we're
reactive
and
so
we're
reacting
to
an
uptick
in
certain
neighborhoods
and
so
being
able
to
map
that
at
a
bird's
eye
view
and
and
to
be
able
to
see
where
our
resources
are
going
and
where
we
can
improve
in
that.
F
D
Yeah
because
I
know,
there's
a
there's,
a
gis
program
that
has
got
this
incredible
level
of
information
right
down
to
it's,
you
can
integrate
a
lot
of
information
about
like
who's,
got
the
bins
and
try
where
your
problem,
properties
and
you're,
integrating
all
that
information
to
understand
the
the
holistic
view
of
of
what
might
be
contributing
to
a
big,
a
big
problem
in
a
certain
area.
Are
you
able
to
integrate
all
that?
Okay?
Yeah?
Because
you
know
that's
that's.
I
think
that
was
the
key
in
this
previous
iteration
was.
D
D
We
should
connect
you
to
the
folks
at
the
gis
people
and
see
because
I
think,
there's
a
lot
of
resources
there
that
leave
it
on
the
table
to
try
and
attack
this
problem.
Let's
see,
I
think
that
was
really
the
only.
D
My
question
is
really
about
the
effect
of
the
effectiveness
of
our
penalties
and
and
cold
enforcement,
whether
it's
actually
making
any
difference
these
guys,
just
they
just
write
it
off
as
a
cost
of
doing
business,
which
is
very
frustrating
and
then
and
in
terms
of
public
engagement
I
was
just
reading,
then
you
know
one
of
the
other
big
issues
with
this
when
it
was
so
successful
in
the
30
years
ago
was
they
they
had.
They
worked
with
city
agencies,
community
groups,
contracted
management
and
pest
control
firms.
D
The
blend
of
municipal
and
privatized
functions
worked
well
to
find
success,
but
only
with
technical
assistance,
open
sharing
of
information
and
consistent
of
communication
among
teams
and
a
building
of
trust.
I
think
you
guys
can't
do
it
all.
We
we
as
city
councilors
and
our
communities,
are
desperate
to
get
a
solution
here.
D
E
I
think
you
guys
are
back.
I
don't
really
have
an
additional
question,
just
want
to
say
thank
you,
wanna,
make
sure
to
work
collectively
with
you
all
on
the
tennis
road
issue
and
ready
to.
I
think
someone
alluded
to
going
to
war,
I'm
ready
to
on
this
issue,
particularly,
but
on
these
issues
I
just
want
to
reiterate
the
incredible
importance
of
the
work
that
you
do
and
thank
you
for
that
and
how
important
it
is,
especially
in
our
black
and
brown
communities
where
these
issues
and
how
the
city
does
and
does
not
respond.
E
I
can
create
this
cycle
of
of
not
feeling
like
anything,
we
say
to
the
city.
I
guess
listen
to
like
our
calls
when
we
call
through
in
one
there's
data
that
shows
that
black
and
brown
communities
are
disproportionately.
E
You
know
there's
more
lag
time
in
responding
to
issues
in
our
community,
so
I
think
if
we
can
help
to
get
this
right
when
it
comes
to
how
what
our
streets
look
like
when
it
comes
to
beautification
when
it
comes
to
controlling
the
pest
issue,
placement
of
dumpsters
that
all
of
these
sort
of
help
to
attack
the
disinvestment
in
communities
and
structural
racism
and
barriers
that
a
lot
of
our
neighborhoods
have
seen.
E
So
I
think,
if
we
get
this
right,
it
can
be
and
things
that
people
can
physically
see
every
day
when
they
wake
up
in
the
morning.
It
can
go
a
long
way
in
sort
of
building,
faith
and
trust
in
government,
and
it's
those
small
things
that
we
sort
of
oftentimes
ignore
or
don't
give
enough
credence
to.
E
E
So
I
commend
you
and
I
think
that,
when
we're
thinking
about
resource
allocation,
we're
thinking
about
the
incredible
work
that
counselor
flynn
has
done-
and
others
have
done
in
advocating
for
research
that
we
think
about
the
work
of
racial
equity
and
about
equity
being
that
corrective
action
for
neighborhoods,
where
we've,
where
we've
that
we've
ignored
for
too
long.
So
I
thank
you
for
your
work
and
and
look
forward
to
partnering
with
all
of
you.
Thanks
girl.
A
Great,
thank
you
so
much
counselor
louis
jen,
and
then
could
I
just
ask
on
the
you
mentioned
looking
for
sort
of
smaller
bins,
which
I
think
in
my
neighborhood,
you
know,
like
you
said,
there's
a
certain
percentage
of
people
who
would
use
them
right.
There's
no
hope
for
those
giant
rolling
blue
things,
but
if
it
was
something
that
was
more
like
the
size
of
a
kitchen
trash,
can
you
know
that
feels
like
something
plausible?
A
I
No,
we
take
everything,
that's
curbside,
so,
no
matter
how
it's
containerized
or
uncontainerized,
we
would
take
it
most
of
our
most
of
our
trucks.
I
We
would
we
they
would
leave
it
behind
like
just
as
normal
as
as
long
as
the
container
has
been.
We
would
dump
it
and
go.
The
only
way
that
becomes
an
issue
is
down
the
road
if
it
doesn't
really
affect
boston
too
much
is,
if
you
have
a
mechanical
arm
trucks,
and
you
see
that
a
lot
in
suburban
neighborhoods,
where
people
aren't
actually
physically
taking
the
stuff
off
the
curb
right.
I
A
I
We
are
no,
I
mean
I
don't
see
that
happening
in
in
the
city
of
boston,
so,
okay,
so
that's
why
we
have
looked
at
other
options,
we're
continuing
to
look
at
other
options,
and
I
know
it's
not
a
one-size-fits-all
model
for
the
city
of
laws.
Nothing
in
the
city
is
so.
A
And
is
there
any
effort
to
have
the
inspectors
from
your
division
like
synced
up
with
the
trash
in
the
sense
of
like
you
know?
Okay,
like
I
think
you
know,
we
see
a
lot
of
rodents
eroding
issues
when
the
trash
is
there,
and
I
know
we
had
a.
We
had
a
letter
that
came
into
the
committee
from
councillor
braden's
district
of
someone's
saying
you
know.
A
I
report
that
there
are
all
these
trash
like
rat
problems
there,
these
this
bevy
of
rats
in
a
trash
pile
and
then
the
next
day,
because
they
were
in
their
24
to
48
hour
window.
I
get
a
response
back
that
says
no
rodent
activity
detected
and
they're
kind
of
like
well,
that's
because
the
rodents
were
all
there
when
the
food
was
there
and
now
the
food
is
gone,
and
so.
F
So
your
question
is
coordination
between
trash,
pickup
or
trash,
so.
A
My
question
would
be
if
somebody
is
if,
for
instance,
there's
a
property
that
is
consistently
you
know
putting
trash
out
in
a
way.
That's
creating
a
big
kind
of
rat
feeding
frenzy.
Is
there
any
opportunity
to
actually
get
the
inspectors
there
when
the
trash
is
still
out
on
the
street,
so
that
the
problem
can
be
observed
firsthand?
Do
you
see
what
I'm
saying.
A
A
You
know
some
coordination
between
like
the
kind
of
zones
the
inspectors
are
prioritizing
on
a
given
day
such
that
they
might
be
more
likely
to
catch
the
activity
right
because,
like
dumpsters,
are
going
to
be
overflowing
on
trash
day
right,
and
so,
if
there's
a
way
for
it
to
be
like
oh
okay,
we
know
that
we've
got
a
bunch
of
overflowing
dumpsters
in
this
neighborhood,
and
we
also
know
this.
Is
this
neighborhood's
trash
day?
F
Yeah
I
mean
we,
we
could.
We
could
look
at
that
with
13
14
inspectors
city
wide.
The
coordination
can
be
challenging,
especially
like
on
a
monday
where
we
have.
You
know
70
cases
from
over
the
weekend,
so
responding
to
complaints
and
the
coordination
with
trash
pickup
could
be
challenging
off
the
top
of
my
head.
But
I
I'm
happy
to
look
at
it
and
maybe
talk
about
it
more.
A
Yeah,
I
think
it's
to
counselor
flynn's
point
about
and-
and
I
think
also
the
point
counselor
brandon
was
making
it
sort
of
the
coordination
element
of
this
like
I'd
so
much
rather,
and
it's
like.
On
the
one
hand,
you
guys
have
a
sort
of
speed
of
service
that
you're
trying
to
hit
right
you're,
trying
to
like
get
back
to
everybody's
complaints
within
the
24
hour,
the
48
hour
window-
and
I
think
it
always
behooves
us
to
think
about.
When
are
those
types
of
performances
actually
like?
A
Sorry,
I
didn't
see
any
rats
right
because
for
me,
if
70
constituents
get
told
48
hours
later,
sorry,
I
didn't
see
any
rats
and
then
the
ones
that
we
could
have
gone
to
and
those
like
couple
of
hours
after
their
complaint,
we
could
have
actually
caught
the
thing,
a
red
hot
it
sort
of
just.
It
feels
like
it'd,
be
interesting
to
think
about
what
are
the
opportunities
to
coordinate
timing-wise
there.
G
A
All
right
well,
thank
you
all
so
much
for
being
here
with
us,
and
I
think
this
is
a
subject
of
very
active
interest
to
the
council.
So
I
think
we're
gonna,
you
know
be
keeping
it
be,
keeping
at
it
with
all
the
sponsors
and
thinking
about.
I
know
I'm
definitely
planning
on
following
up
with
treasury
and
assessing
on
this
liens
question
and
looking
forward
to
you
know
early
signs
of
what
the
composting
pilot
can
do
from
the
waste
front.
A
But
I
think
you
know,
under
the
president's
leadership,
is
definitely
something
we're
going
to
continue,
so
we
may
well.
We
may
well
have
future
working
sessions
on
this
so
to
be
continued,
but
I
do
want
to
go
now
to
the
community
panel
which,
as
I
mentioned,
has
been
waiting
quite
patiently
for
the
first
hour
and
a
half.
So
if
you,
if
you
guys
want
to
free
up
these
seats,
I'll
have
them
come
and
join
us.
So
thank
you
so
much
for
being
here.
A
A
I've
got
mary
chin,
the
executive
director
of
the
asian
american
civic
association,
who
should
be
coming
in
on
the
screen
up
here
and
then
luanne
o'connor,
the
president
from
the
city
point
neighborhood
association,
and
if
you
guys
can
come
and
fill
in
sit
where
they
were
sitting.
That
would
be
fantastic.
A
Oh
okay,
sorry,
I
think
mary
actually
had
to
jump
off
so
we'll
just
be
hearing
from
robert
and
luanne
and
then
we'll
go
to
anybody
who's
here
for
public
testimony,
and
I
also
just
want
to
note
that
a
number
of
you
sent
in
communications
to
the
committee
and
so
we've
been
compiling
that
dossier
of
examples
of
the
challenges
that
we're
facing
with
rodents
in
the
city
and
we'll
be
and
we'll
make
sure
that
counselors
get
all
the
copies
of
that.
Thank
you
so
yeah.
A
So
bob
and
one
welcome
and
thank
you
for
being
patient
and
sorry
that
we
lost
mary
and
I
would
love
and
I'll
leave
it
up
to
you
guys
what
order
you
want
to
speak
in.
But
why
don't
you
take
the
floor?.
L
So
I
guess,
since
I'm
at
the
center
here,
can
you
hear
me?
Okay?
Yes,
we
can
okay,
just
to
kind
of
change
the
thinking
of
of
this
meeting.
L
I
just
thought
I'd
throw
out
something
in
terms
of
a
definition
of
insanity
and
to
me
the
definition
of
insanity
is
repeating
what
we've
done
traditionally
in
the
past
and
expecting
different
results
and-
and
I
think,
there's
a
lot
of
that
happening
within
the
city
in
terms
of
going
after
pest
control,
and
so
what
what
I'd
like
to
do
is
spend
the
next
five
or
seven
minutes
just
giving
you
an
idea
of
what
the
effects
have
been
in
the
rap
infestation
in
the
union
park
area.
L
What
we've
been
seeing
in
terms
of
what
neighboring
cities
have
been
doing
around
pest
management,
what
we've
seen
within
the
city
of
austin,
what
we've
been
doing
with
the
union
park,
neighborhood
association
and
then,
and
then
just
finish
out
by
making
some
suggestions
on
a
different
approaches
that
we
might
be
able
to
take
so
so
to
give
you
an
idea,
what's
happening
in
in
in
the
south
end
and
and
very
specifically
in
the
union
park.
L
Neighborhood
association,
we,
the
upna,
our
neighborhood
association,
has
has
created
a
rat
committee
to
to
try
to
solve
the
infestation
problem
over
a
covid
was
extremely
bad
and
it
continues
to
be
bad,
and
I
I
get
a
sense
that
there
may
be
some
people
that
are
that
are
thinking
hey
covet
is
over.
The
restaurants
are
reopening.
L
L
If
I
look
at
what
the
issues
are
that
we
see
in
our
neighborhood,
you
know
monetarily,
on
top
of
just
quality
of
life,
car
damage
wise.
You
know
just
anecdotally,
for
people
who
have
had
car
damage
totaling
about
thirteen
thousand
dollars
worth
of
work
that
had
to
be
done
on
the
cars
and
and
what
I
see
you
know,
common
commonality.
There
is
that
cars
that
have
soy
based,
wiring
harnesses
are
are
end
up
being
lunch
for
the
rats
and
and
creating
problems
there.
L
L
They
they
found
that
you
know
several
wiring
harnesses
have
been
chewed
up
and
you
know
so
that
that
is
just
anecdotally
on
on
one
block
of
our
neighborhood,
and
I
can't
imagine
you
know
what
that
effect
is
citywide
in
terms
of
both
both
cost
and
inconvenience.
L
Property
damage
wise,
the
rat
burrows,
are
are
pervasive
out
there.
You
know
one
example
that
we
have
is
one
yard
behind
one
of
our
properties
had
10
to
12
burrows
that
they
couldn't
get
rid
of.
L
They
actually
blacktopped
over
the
the
whole
backyard
and
the
blacktop
collapsed
and
those
dozen
burrows
came
back
again
and
they're
they're
doing
some
additional
work
on
it,
but
one
of
the
key
things
that
was
that
I
think
had
caused
the
this
huge
rat
problem
was
a
combination
of
a
restaurant,
a
local
in
the
neighborhood
who
was
washing
the
kitchen
grease
off
of
their
floors
out
into
the
into
the
alleyway,
which
would
come
down,
go
into
the
the
street
drains
and
would
pool
around
the
street
drains
itself,
which,
which
created
a
permanent
water
source
for
the
rats
on
top
of
having
the
grease
which
attracts
them
from
a
from
a
food
perspective.
L
So
a
big
problem
with
that
that
particular
property.
We
had
another
owner
that
shared
a
picture
of
30
dead
rats
in
their
backyard.
We
also,
you
know.
One
of
the
things
that
we've
noticed
is
is
that,
as
as
we're
looking
at
you
know,
what
can
we
do
to
differently
in
our
neighborhood?
We
we
looked
at.
You
know
people
using
exterminators,
many
were
using
exterminators,
some
of
them
had
you
know,
bait
traps
and
and
snap
traps
that
weren't
being
serviced.
So
they
were
just
sitting
there
and
and
actually
acting
as.
L
L
Places
where
the
rats
can
hide
and
you
you'd
take
the
rat
trap
and
move
it
aside
and
there'd
be
a
burrow
under
so
it
was,
it
was
doing
just
the
opposite
of
what
was
it,
what
it
was
intended
for.
We
had
another
neighbor
who
decided
that
they
were
going
to
completely
try
to
eliminate
the
rats
from
getting
into
their
backyard
they're,
putting
granite
stones
under
under
the
fences
that
they
had.
They
completely
hardscaped.
L
All
of
the
exposed
dirt
in
their
area
took
out
all
of
their
their
gardens,
25
000
worth
of
work
and
in
the
end,
this
particular
owner
decided
I've.
I've
had
enough
and
they've
decided
to
sell
and
move
out
of
the
city,
and
that's
one
of
two
people
in
in
the
neighborhood
who
have
have
made
that
that
statement
and
I'm
worried
about
that
in
terms
of
city-wide.
L
From
a
food
source
perspective,
I'll
kind
of
quote,
you
know
with
john
ulrich
one
of
john
ulrich's
senior,
guys
that
I
worked
with
in
isd.
Really
great
guy
really
dedicated
and
I'll
always
remember
it.
He
said
there
are
three
things
that
rats
need:
they
need
food,
they
need
water
and
they
need
shelter,
and
until
we
get
rid
of
all
these
bags
of
garbage
that
are
out
for
potentially
eight
hours
overnight
twice
a
week,
we're
going
to
be
continuing
to
feed
the
rats
and
and
that's
another
example
of.
L
Why
are
we
looking
at
baiting
sewers
and
putting
out
bait
traps
and
snap
traps
and
at
the
same
time,
right
next
to
those
traps?
Are
huge
bags
of
food
source
for
the
rats?
So
you
know
I'll
talk
about
one
of
one
of
the
things
that
we're
we're
doing.
Well,
I,
I
guess
I'll
say
one
of
the
things
that
we're
doing
in
our
neighborhood
is.
L
We
are
purchasing
trash
barrels
for
any
of
the
residents
who
can
accommodate
them
in
the
neighborhood
in
trying
to
get
as
much
trash
off
of
the
ground
as
possible,
and
I've
been
working
with
councillor
flynn
to
see.
If
there's
a
way,
also
that
we
could
make
that
either
a
pilot
program
or
a
citywide
program
to
be
able
to
distribute
trash
bins
throughout
the
neighborhood
or
throughout
the
city,
I
guess
a
couple
of
other
last
statements
before
I
get
into
some
of
the
specifics
there
are.
L
You
know
when
I
take
out
my
dog
at
night
before
turning
in
for
the
night,
I
typically
see
two
to
three
rats.
You
know
it's,
it's
just
a
normal
thing
and
it
did
not
happen
before
covid.
It
would
be
an
occasional
rat,
and
so
that's
a
great
example
of
the
state
of
where
things
are
at.
L
At
this
point,
I
have
also
another
friend
who
lives
on
the
edge
of
peter's
park
and
his
home
office
looks
out
on
the
park
and
he
basically
says
every
night
he
looks
out
in
the
park
and
there
there
are
rats
scurrying
around
the
park.
You
know
throughout.
So
I'm
wondering
there
whether
there's
any
kind
of
public
park
programs
to
try
to
mitigate
the
the
the
existence
of
the
rats
in
the
park.
L
So
as
as
chris
mcnally
from
isd
had
said,
you
know
until
we
get
the
garbage
off
the
ground,
we're
not
going
to
get
rid
of
the
rats,
you
know,
and
what
isd
does
is
is
fantastic
in
terms
of
their
baiting.
You
know,
chris
mcnally
came
out
one
night
and
did
a
snap
trap
program
in
the
neighborhood
and
and
killed
13
rats.
L
So
on
on
this
second
page,
you
know
I
talk
about
what
are
we
doing
in
the
neighborhood
and
what?
What
are
the
cities
doing
around
us
as
we
are
researching
some
non-toxic
alternatives
to
poison
bait
stations,
ultra
pest
or
contrapest
is
a
product
that
was
identified
and
I
had
found
out
that
the
city
of
newton
was
using.
It
got
in
touch
with
the
the
committee
that
was
actually
working
that
and
and
connected
councillor
flynn.
L
L
It's
get
a
project
manager
put
it
in
place,
find
out
what
do
research
on
what
the
actual
major
problems
are
document
those
find
out
what
the
do,
research
on
the
methods
that
can
be
used,
whether
that
be
co2
machines,
whether
that
be
contrapest
as
a
or
or
traditional
methods,
where,
where
should
they
be
used,
et,
cetera
and
and
implement
that
in
a
programmatic
basis
and
the
city
of
newton,
had
a
very
comprehensive
presentation
that
showed
all
of
the
capabilities
of
what
they
did?
L
City
of
cambridge
very
interesting,
a
couple
of
points
that
I'd
make
there
is
is
in
june
they
just
implemented
a
trash
barrel,
implementation
for
the
entire
city,
so
they
offer
three
different
size,
trash
barrels
to
every
resident
within
the
city
and
are
programmatically
distributing
those
throughout
the
city
and-
and
I
think
that's
a
that's
a
great
program.
The
other
thing
that
I
noticed
in
their
program
is
that
they
have
a
private
property,
rodent
control
program.
L
So
one
of
the
difficulties
that
we
had
in
the
neighborhood
in
terms
of
trying
to
expand
the
amount
of
extermination
companies
that
are
working
with
our
properties
is
getting
getting
the
property
owners
actually
to
participate.
There's
a
lot
of
apathy
out
there,
but
we
we
were
able
to
get
about
20
properties
to
sign
up
for
a
program.
L
But
when
working
with
isd
they
were
saying
you
know,
hey,
we
can't
work
on
private
property.
You
know
there
are
issues
with
that,
but
now
that
I
see
that
the
city,
cambridge
is
doing
that
they
they're
actually
using
their
isd
equivalent
to.
L
And
then,
finally,
you
know
the
city
of
somerville
has
has
a
rodent
control
program
out
there
and
the
thing
I'll
mention
there
is
that
they're
using
an
electronic
device
to
basically
electro
keep
the
rodents.
But
the
the
more
interesting
thing
there
is
that
they
have
a
networking
capability
that
notifies
the
city
when,
when
a
rodent
has
been
done
away
with,
so
that
they
they
actually
have
statistics
on
the
rodents
that
they're
removing
from
the
environment
so
that
they
can.
L
So
kind
of
in
finality
in
this
you
know
I'll
just
mention
four
areas
where,
where
I
would
say
you
know
from
our
committee,
we
we
saw
as
priorities
in
terms
of
being
able
to
deal
with
those
those
three
areas
that
isd
talks
about.
You
know
how
do
we
get
rid
of
the
food
source?
How
do
we
get
rid
of
the
water
source?
How
do
we
get
rid
of
the
shelter
from?
L
I
guess
I'll
start
with
on
that?
The
first
point
at
the
bottom
of
the
page
is,
I
would
strongly
recommend
doing
a
a
program
managed
approach,
not
not
take
the
traditional
individual
department
approach
have
have
a
coordinator
or
an
out
of
the
box
kind
of
thinker
that
goes
around
to
the
departments.
L
Does
research
in
the
industry
works
with
counselor
flynn
and
yourselves
on
looking
at
the
different
cities
and
what
they're
doing
and
and
put
a
comprehensive
plan
together
to
go
after
the
problem,
and
you
know
you
had
mentioned
that
you
know
the
city
of
boston
was
was
seen
as
best
of
breed
back
during
the
the
big
dig.
It'd
be
interesting
to
know
what
was
that
approach?
Was
it
a
programmatic
approach?
L
Was
their
project
manager
managing
that
was
it
truly
interdepartmental
across
pwd
and
isd
and
other
departments
within
the
city
and
look
at
it
from
a
programmatic
basis,
the
tr
trash
bin
deployment?
I
think
that
is
the
one
thing
and
the
isd
you
know
individual
was
saying
it's
just
crazy,
we're
doing
all
of
these
other
things,
and
we
just
have
all
of
this
food
out
there.
L
My
thought
is:
if
there's
one
thing
that
that
you
could
do
is
if
you
can
create
a
program
similar
to
what
the
city
of
cambridge
has
done
to
get
as
many
bags
off
of
the
streets
as
possible.
I
think
that
would
make
a
huge
difference
in
terms
of
the
rat
population.
L
Trash
bin
alternatives
and-
and
I
heard
pwd
kind
of
mentioning
that
hey
if
I
think
it
was
a
mention
of
pick
and
dump
or
whatever
it
was,
but
I
I'm
thinking
it
refers
to
similar
systems
that
are
used
in
european
cities
and
there's
it's
starting
to
be
used
now
in
the
united
states,
where
they
have
underground
units
about
eight
foot,
cube
that
are
either
underground
or
surface
mount
and
use
that
for
those
areas
in
the
city
where
there
is
not
enough
room
for
the
actual
trash
bins
themselves,
so
that
you
could
place
those
in
certain
areas
where
there
isn't
enough
room
that
people
can
take
their
garbage
and
put
it
in
those
bins.
L
And
then
you
have
the
the
specialized
truck
that
comes
and
picks
up
those
units
and
and
gets
rid
of
rid
of
that
trash.
That
way,
and
it
removes
those
trash
bags
from
sitting
on
the
street
where,
where
those
properties
don't
have
room
for
the
barrels-
and
I
would
just
again
make
a
comment
of
about
being
out
of
the
box
thinking
and
and
even
for
these,
these
underground
or
or
surface
systems.
It's
it's
a
it's.
L
A
significant
investment
in
time
and
planning
to
do
that
because
it
involves
construction,
it
involves
new
trucks,
but
taking
the
approach
of
well,
it's
just
that's
just
too
much.
That's
not
something
we'll
ever
do.
I
think
it's
the
wrong
approach
to
it.
I
mean
if
the
city
of
amsterdam
is
doing
it
pervasively,
if
the
city
of
paris
is
doing
it,
pervasively
there's
a
couple
of
cities
down
in
florida
that
are
using
a
similar
type
system
and
there
are
american
companies
that
make
these
systems
that
it's
worth
spending
the
time
and
doing
research
on
it.
A
Great
well,
that's
quite
a
lot
bob
and
thank
you.
It's
really
thoughtful
and
just
a
lot
of
good
suggestions
and
insight
here
and
also
some
horrible
stories.
So
all
right
well
we'll
go
to
questions
in
a
minute,
but
I
want
to
go
first
to
luanne
and
then
to
count
colleagues,
so.
M
Okay,
thank
you
for
holding
this
meeting
on
this
very
important
subject,
so
I
sent
in
a
few
photos
regarding
of
what
trash
day
looks
like
on
east
8th
street,
and
I
was
a
little
confused
looking
at
the
city
of
boston
website,
because
on
one
site
it
says
that
trash
must
be
contained
in
a
barrel
and
yet
on
another
website.
M
M
Any
new
construction
should
have
a
trash
management
system,
so
that
was
a
great
thought.
Council
block
we're
looking
at
a
lot
of
development
throughout
the
city
of
boston
in
all
neighborhoods,
not
one
or
two,
and
with
that
being
said,
that
brings
up
the
rat
control.
M
M
What
type
of
baiting
are
we
talking
about
other
than
those
black
boxes?
So
it
seems
as
though
we
have
several
different
types
of
rat
problems.
We
have
commercial
wrap
problem,
we
have
residential
rat
problem,
we
have
large
building
rat
problem,
we
have
dumpster
wrap
problem
and
each
of
those,
I
think,
is
going
to
require
its
own
solution.
M
So,
insofar
as
on
my
street,
we
have
triple
deckers
your
traditional
triple
deckers
with
the
back
porches.
That's
where
most
people
store
their
trash
unless,
of
course
they
are
turning
their
porches
into
living
space,
which
then
they
don't
have
a
place
to
store
their
trash,
and
what
I
was
told
is
that
it's
difficult
for
them
to
bring
trash
barrels
through
their
house
down
three
flights
of
stairs.
M
So
in
listening
to
what
people
are
saying
here,
I
don't
know
if
you
all
remember
before
the
big
blue
recycling
bins,
we
had
the
little
yeah
the
cut
yeah,
the
smaller
ones,
so
that
might
be
an
option
if
we
could
kind
of
redesign
those
so
to
make
them
rat
proof.
If
you
will
or
as
much
as
we
can,
that
might
be
a
solution
where
people
can
keep
their
trash
there
and
just
carry
down
that
box
now.
Will
that
work
for
the
millennials?
Absolutely
the
only
time.
M
M
I'd
like
to
see,
I
like
the
idea
council
flynn
of
a
task
force
a
rat
task
force,
because
I'm
a
little
confused
between
the
roles
of
isd
code
enforcement
dpw,
so
insofar
as
who's
in
charge
of
what
and
when
we
make
that
call
who
actually
comes
out
to
a
look
at
the
rap
burrows
that
are
in
our
neighborhood
and
b,
do
code
enforcement
for
trash
out
on
the
street.
I
know
that
the
fines
are
very
little
they're
like
25,
and
I
mean
that's
not
a
big
thing.
M
So
I
think
what
I
wanted
to
talk
about
too
is
so
the
l
street
bath
house
in
my
neighborhood
that
is
activating
a
lot
of
rodent
control.
I
actually
hit
a
rat
on
m
street.
I
ran
it
over
so
that
while
I
was
looking
for
a
parking
spot
for
two
hours,
so
I
didn't
feel
bad
for
him,
but
with
that
being
said,
they're
burrowing
into
our
homes,
so
they're
going
inside,
not
only
just
through
the
boroughs
outside
now
we
did
call.
I
don't
think
it
was
isd.
M
I
don't
know
catherine
flaherty
do
we
know
her
okay,
so
she
came
out
to
our
neighborhood.
I
live
on
a
terrace,
there's
five
houses
behind
us,
an
illegal
parking
lot
where
we
think
most
of
this
rat
activity
is
stemming
from
that
they're
coming
up
and
borrowing.
We
have
a
senior
citizen
that
has
wrap
holes
in
her
yard
and
what
is
she
going
to
do
so?
As
neighbors?
We
tried
the
dry
ice
that
didn't
work,
we're
putting
in
bricks
trying
to
fill
it
up.
M
So
I
also
would
like
to
see
private
property
be
taken
in
to
consideration
as
well
and
if
anybody
we'll
be
going
back
through
311
to
have
somebody
else
come
up
and
take
a
look,
because
the
photo
that
you
have
we
have
many
more.
I
don't
know
what
happened
last
weekend,
but
it
was
a
frenzy
it
was
like
was
a
family
reunion
in
my
neighbor's
backyard.
There
were
like
six
of
them
and
it's
not
just
at
night
time,
they're
also
out
in
the
day.
So
I'm
not
sure.
M
What's
going
on
councillor,
braden
you're,
absolutely
correct
in
so
far
as
the
big
dig,
I
am
old
enough
to
remember
that
when
it
first
started,
there
was
absolutely
concern
about
rodent
control
and
it
was
fixed,
so
it
was
livable.
So
so
that's
something
to
look
into.
I
think
as
well
and
then
just
overall
health
concerns
with
our
kids
out
in
the
backyard.
M
Our
kids.
Just
you
know,
playing
out
in
front
of
the
house
are
animals
and
that's
the
other
thing
we're
using
a
lot
of
snap
traps,
because
the
sticky
boards
they're
kind
of
jumping
over
them
or
they're,
shaking
them
off
they're
very
resilient.
So
the
snap
traps
really
are
the
only
thing
that's
working
for
us,
however,
we're
putting
the
peanut
butter
in
and
we're
catching
more
than
just
rats.
Unfortunately,
there's
a
squirrel
that
was
a
casualty
of
war,
there's
a
bird
that
was
a
casualty
of
war.
M
So
what
are
we
going
to
do
because
we're
all
god's
creatures,
but
not
rats?
They
just
have
to
go.
So
that's
really.
All
I
have
I
like
the
idea
of
we
do
need
to
think
outside
the
box,
because
playing
catch
up
and
being
reactive,
all
the
time
versus
proactive,
isn't
working
and
you're
right.
We
don't
want
to
have
this
conversation
again
next
year,
god
willing.
M
So
that's
all
I
have,
but
but
the
construction
is
a
major
portion
of
it
because
you're
you
know
digging,
you
know
things
up
and
you're
going
into
their
boroughs.
The
other
thing
that
people
aren't
that
I
haven't
heard
people
think
about
yet
either
is
the
composting.
M
So
the
little
green
barrels
it's
a
great
program
to
compost.
However,
in
my
neighborhood
two
rats
ate
through
the
green
bucket
and
got
into
the
composting.
So
what
do
we
do
with
that
lack
of
green
space
too?
When
we're
hard
topping
things,
we
need
green
space
and
port-a-potties.
It's
a
disgusting
subject.
I
know,
but
with
all
the
construction
that's
going
on
in
our
city,
there
are
porta
potties
out
there
that
aren't
being
locked
that
aren't
being
emptied
daily,
and
that
also
contributes
to
the
rat
infestation
as
well
as
dog
feces,
which
is
everywhere.
M
I
don't
know
why
people
pick
up
their
dog
feces
and
decide
to
leave
them
on
the
sidewalk
in
the
gutter
in
people's
planters,
but
that's
a
delicatessen
for
the
rats,
so
that
that's
all
I
have.
I
hope
that
task
force
can,
you
know,
come
to
fruition
and
bring
some
experts
in
and
maybe
get
a
plan
together
to
get
this
under
control.
Thank
you.
B
B
How,
often
are
you
engaged
on
this
issue
with
city
officials
in
terms
of
getting
getting
requests
into
the
3-1-1
system
in
maybe
following
up
with
when
you
put
something
in
the
3-1-1
system?
Give
us
an
idea
of
of
of
what
you
hear.
The
follow-up
is
in
what
you
see
on
the
streets
from
that
3-1-1
request.
L
Yeah
so
I'll,
throw
in
my
comments
counselor,
so
we've
been
working
with
the
city
for
about
a
year
and
a
half.
Now
you
know
we've
done,
you
know
yourself
included
a
few
walk
throughs
during
that
we've.
We've
talked
about
a
lot
of
a
lot
of
these
issues
and
I
I
think
isd
was
saying
that
the
in
park
area
probably
had
some
of
the
highest
density
of
311
calls
in
the
city
itself.
L
So
from
a
follow-up
perspective,
it's
it
is
very
difficult
and
I
didn't
bring
this
up,
but
we
had
specific
issues
with
with
dumpsters
with
local
restaurant
and
there
were
actions
being
taken
in
both
cases
and
and
there
was
really
no
way
to
follow
up
with
the
individuals
on
what
what
was
happening.
What
was
the
status?
What
were
the
resolutions?
L
You
know?
I
was
able
to
get
anecdotal
information
about
hey
via
victoria,
had
said
that
hey
our
dumpster
overflow
is
because
of
people
throwing
residents,
throwing
garbage
in
our
dumpsters
and
actually
was
was
not
the
case
at
all.
There
was
no
way
to
get
to
those
dumpsters,
except
from
a
garbage
chute.
L
You
know
from
above
those
dumpsters
that
that
our
residents
don't
get
to
so
there
was
no
real
follow-up
to
say,
hey.
No,
this
is
wrong.
They
they
did.
I
guess
find
that
one
of
the
stores
was
using
the
dumpsters
and
now
there's
an
additional
dumpster
being
used.
So
the
capacity
issue
was
resolved,
but
there
were
other
issues
as
well
in
terms
of
no
covers
on
the
dumpsters,
and
there
was
no
way
to
really
follow
up
on
that.
L
So
a
follow-up
was
an
issue
and
this
the
same
thing
with
action
that
was
being
taken
on
one
of
the
restaurants
that
you
know.
I've
talked
to
john
about
following
up
on
that
and
hopefully
we'll
find
out
what
the
resolution
is
there,
but
there's
no
easy
way
for
residents
to
know.
L
Hey
I
put
in
a
3-1-1,
it
got
closed
out.
I
don't
know
what
happened
with
it,
so
that
that
is
an
issue
that
if
we
had
a
better
structure
on
follow-up
and
resolution
and
the
ability
to
ask
a
question
would
be
very,
very
helpful
for
the
for
the
residents.
M
John,
you
made
a
comment
that
I
wrote
down
because
I
found
it
to
be
a
little
concerning
regarding
3-1-1
and
what
you
said
is
that
if
you
enter
a
complaint
into
the
app
that
you'll
get
a
call
from
the
inspector
and
follow-up
versus,
if
you
dial
9-1-1,
so
the
reason
why
I'm
concerned
about
that
is
that
not
everybody
is
tech
savvy
our
seniors
are
not
tech
savvy.
There
are
people
that
are
low
income
that
don't
have
access
to
that
as
well.
M
So
I
I
just
think
that
whether
you
are
putting
it
into
an
app
or
a
phone
call
that
it
needs
to
be
weighed
equally,
so
that
everybody
can
have
the
same
fairness
for
their
call.
M
So
councilwoman
you
and
I
have
worked
together
with
the
edison
plant
insofar
as
when
you
ask
them
to
go
above
and
beyond
what
they
were
doing.
I
we
don't
know
they
don't
report
back
to
us.
So
I'm
not
sure
where
that
is
the
l
street
bath
house
same
thing.
We
don't
know
where
that
is
in
so
far
as
our
individual
neighborhoods.
M
We
in
fact
call
9-1-1.
We
have
had,
like
I
said,
catherine,
come
out.
There
was
a
gentleman
that
came
out
into
one
of
our
neighborhoods
the
other
day
again
walking
around
looking
for
rat
activity
in
burrows
and
they're,
finding
it
and
some
of
what
the
inspectors
are
doing.
Council
flynn
is
that
they're
making
some
of
these
residents
put
their
house
into
an
abatement
program,
and
these
are
generally
absentee
landlords
where
this
problem,
you
know,
is
large
and
that's
what
the
inspectors
are
doing
with
that.
M
B
Well,
thank
you
bob
and
thank
you
luanne.
I
don't
have
any
follow-up
questions.
The
only
final
comment
I
I
will
have
council
book
is.
I
know
this
is
a
subject
that
we
hope
we
don't
have
to
deal
with
next
year
or
discuss
next
year,
but
as
as
district
councillors,
this
subject
is
not
going
away,
even
if
we
do
an
excellent
job
on
it,
but
we
must
do
an
excellent
job
on
it.
We
must
do
do
better
on
this,
but
it's
it's
staying.
B
On
top
of
this,
it's
working
together,
working
with
residents
working
with
city
officials
working
with
us
as
city
councils
working
with
the
mayor's
office,
but
the
problem
will
never
be
solved,
unfortunately,
but
what
it
takes
is
a
cooperation,
a
proactive
approach
in
working
together
to
improve
the
quality
of
life
for
residents,
improving
public
health
as
well.
So
I
want
to
I
want
to
thank
my
colleagues
on
the
city
council
for
their
tremendous
work
on
this
issue.
Thank
you,
council,
buck.
A
C
Thank
you
for
being
here
and
thank
you
for
representing
your
respective
neighborhoods.
It's
great
to
see
you
and
I
know
if
we
spoke
to
other
presidents
of
different
neighborhood
associations
across
the
city,
they
would
have
similar
reports,
but
I
do
applaud
that.
You
are
probably
encouraging,
also
write
your
neighbors
to
call
3-1-1
and
report,
because
if
it's
rat
control
or
speeding
streets
whatever
the
issue
is,
we
do
always
tell
people
that
please
call
311,
please
call
911
if
needed.
C
Please
make
the
city
aware,
because
those
hot
spots
right
and
if
the
count
celebrate
in
the
you
know
that
tracking
system
you're
talking
about
and
if
it
comes
not,
you
know
showing.
Where
are
the
rats?
Sometimes
it's
not
just
where
the
calls
are
coming
from,
and
I
know
counselor
louis
young
was
mentioning
that
there
are
neighborhoods
also
where
people
may
not
be
calling
but
they're
there,
and
I
know
that
the
departments
know.
C
So
we
have
a
lot
of
work
ahead
of
us
and
just
to
try
to
touch
on
your
3-1-1
and
please
correct
me,
john,
if
I'm
wrong,
but
I'm
pretty
sure
when
he
referenced
that
what
he
was
meaning
is.
If
you
download
the
app
and
report
it
yourself,
your
information
is
part
of
it,
so
they
know
to
return
the
call
to
you,
so
you
would
be
able
to
track
it
that
way.
If
I
dial
3-1-1,
the
3-1-1
person
is
going
to
enter
it
for
me,
I
can
or
cannot,
leave
information.
C
L
C
L
C
L
C
No,
but
it's
a
way
to
educate
the
people.
We
talk
about
that
a
lot
on
the
council
that
every
department
you
know
we
need
to
share
the
data
if
it's
the
school
department,
it's
public
safety,
even
if
it's
not
good
data.
We
as
residents
have
a
right
to
know
that
and
we
can't
work
together
if
we
don't
have
the
facts.
So
I
appreciate
that.
L
D
Thank
you.
Thank
you
for
your
presentation
and
being
here
to
raise
up
the
concerns
in
your
neighborhood.
This
is
across
the
city.
Every
every
neighborhood
has
its
own
version
of
these
stories
and
I
really
do
hope
that,
as
a
result
that
we
can
really
work
together
and
build
that
integrated
response
structure
that
it
seems
to
have
worked
way
back
30
years
ago.
It
was
obviously
a
big
federally
funded
capital
project,
the
size
of
the
big
big
massive
project.
D
There
was
probably
money
set
aside
to
do
that,
but
I
think
the
learning
and
the
the
lessons
that
were
gained
from
that
we
could
try
and
apply
again
and
build
an
integrated
system
not
to
say
anything
but
the
great
work
that
the
folks
are
doing
right
now,
but
we
also
have
to
engage
with
our
neighbors
and
and
get
more
buy-in.
I'm
really
concerned
about
the
what
you
mentioned,
that
there's
a
cons,
there's
a
constituent
apathy
response
like
what's
the
point
I
call
9-1-1,
nothing
happens.
G
D
A
call
1-9-1-1
the
case
gets
closed.
They
don't
understand
that
it
goes
further
and
that
there
are
people
working
behind
the
scenes.
But
you
know
we
really
have
to
engage
our
neighbors
and
really
try
and
work
together
to
come
up
with
solutions
to
make
our
neighborhood
neighborhoods
a
little
less
hospitable
to
our
little
four-legged
friends
and
see
if
we
can
change
the
picture
going
forward.
So
thank
you.
A
Great
thank
you.
Councillor,
braden
counselor,
louisiana.
E
E
So
I
just
wanted
to
thank
you
and
you
know
double
down
again
on
what
you
said
regarding
you
know
there,
even
if
things
are
being
responded
to
in
the
background,
there
needs
to
be
more
communication
with
constituents
if
that's
what's
happening,
because
that
sense
of
defeatism
is
what
we
need
to
guard
against
in
all
of
our
communities
that
have
the
right
problem
and
of
communities
that
have
been
disinvested
in.
E
There
needs
to
be
sort
of
that
continuous
communication
cycle
between
the
city
and
community
between
on
on
what
we're
doing
about
the
issue,
so
I
ask
that
you
not
give
up,
even
when
the
problem
feels
really
large
and
big
in
that
we
are
here
to
work
with
you
and
partner
with
you
on
this
issue.
So
thank
you
so
much
for
giving
your
time
when
you
could
be
anywhere
else
on
a
monday
afternoon,
but
you're
talking
about
rocks,
because
it's
an
issue
that
is
really
important.
Thank
you.
It's
not.
A
Very
important,
yes,
thank
you
so
much
and-
and
we
again
thank
councillor
luigen
for
being
with
us
on
her
birthday
for
this
I'll
just
say
for
my
part,
well,
a
couple
of
things.
A
One
was
just
that
you
know
the
funny
thing
about
in-ground
receptacles
is
that,
like
we
actually
did
them
a
hundred
years
ago,
right,
there's
still
a
handful
of
houses
in
the
city
that
have
those
kind
of
like
shoots
too
right
and
sort
of
the
idea
of
like
routine,
refuse
collection
out
of
those
I
mean
it
is
more
than
100
years
old.
So
it's
kind
of
an
interesting
thing
to
think
about.
I've
been
thinking
a
lot
about
all
the
ways.
A
Maybe
I'll
write
an
article
at
some
point
about
how
like
boston
in
the
21st
century
has
to
be
like
boston
of
the
19th
century,
specifically
like
we
need
carts
to
deliver
things
instead
of
giant
trucks,
we
need
like
refuse
tubes
in
the
you
know
that
are
allowing
people
to
store
their
trash
without
these
unsightly
bins.
It's
sort
of
interesting
to
think
about
the
ways
in
which
the
scale
that
the
city
was
built
at
requires
some
of
those
like
older
solutions
to
you
know
be
rediscovered.
A
So
I
really
appreciate
that
suggestion
and
and
just
to
clarify
bob.
The
the
thing
that
I
was
referring
to
with
the
public
work
folks
about
not
being
feasible
in
boston,
is
that
there
are
some
suburban
communities
where
you
can
only
put
your
trash
out
in
a
certain
type
of
barrel,
because
they
have
these
mechanized
trucks
that
roll
up
and
grab
that
type
of
barrel,
and
so
it
basically
has
a
handle
that
needs
to
attach
to
a
certain
kind
of
handle.
A
I
totally
agree
with
you
that
if
there
are
opportunities
to
look
for
like
you
know
whether
it's
underground
or
surface
level
kind
of
permanent
installations
that
that
help
and
that
replace
you
know
some
of
the
some
of
what
we're
seeing
right
now,
that'd
be
awesome
and
yeah,
and
I'm
really
interested
in.
I
actually
was
gonna.
Ask
you
just
if,
if
you
could
say
anything
about
what
the
the
bins
that
you
guys
at
upna
have
been
looking
at
getting
and
maybe
maybe
coordinating
with
us
on
some
kind
of
formal
pilot.
L
We
actually
got
a
discounted
price
from
totter
or
toter
directly
from
them.
You
know
price
delivered
to
us,
but
some
of
the
some
of
the
challenges
that
we
have
is
you
know
we're
not
we're,
not
a
we're,
not
a
logistical
company.
You
know
we're
just
a
neighborhood,
so
so
we'll
try
to
get
as
many
orders
as
possible.
L
They'll
deliver
it
to
one
location,
probably
in
union
park
itself
and
people
have
to
come
and
pick
up
the
the
bins
and
it's
a
one-time
deal
and
I'm
sure
they're
going
to
be
people
that
are
going
to
say.
Oh
yeah,
I
could
really
use
one
of
those
too
and
we
did
a
tour
around
the
neighborhood
and
talked
with
people
anecdotally
and
everyone's
interested.
But
how
do
you?
L
How
do
you
get
the
most
number
of
people
to
use
those
bins
and
when
somebody
after
the
fact
says
okay,
I
really
want
one
too.
You
know
we
have
no
ability
to
follow
up
and
do
this
over
and
over
again.
So
if
there
was
you
know,
I
had
asked
someone
from
pwd
it
you
know:
do
you
have
a
place
that
we
could
store
these
and
just
you
know
on
demand,
get
them
out
to
people
and
they
said
no.
We
don't
have
any
ability
to
do
that.
L
So
if
there
was
some
logistical
way
to
help
us
out
with
that,
that
would
be
great.
But
ideally
what
I
would
love
to
see
is
is
a
program
like
city
of
cambridge
has
where
they
they
announce
this.
They
announce.
You
know
these
three
different
sizes
and
and
based
on
the
number
of
units
per
building.
This
is
what
we
recommend
and
then
you
order
them
and
then
they
get
delivered,
and
you
know
you
guys
have
trucks
and
delivery
mechanisms
and
storage
places
that
that
we
just
can't
do
as
a
neighborhood
association.
A
Yeah
no
absolutely,
and
I
would
hope
that
when
the
pwd
group
was
discussing
sort
of
that
idea
of
having
a
smaller
bin
option,
that
that's
part
of
the
the
vision
would
be
something
like
that.
I
know
that
we
currently,
for
instance,
those
recycling
bins,
one
of
you
referenced
the
small
ones
you
know.
Obviously
there
was
a
time
when
those
were
widely
distributed
in
a
similar
way.
A
When
we
were
first
trying
to
kind
of
launch,
I
think
the
it
was
the
single
source
recycling
program,
but
actually
we
still
have
a
program
in
the
city
of
boston
where,
if
yours
is
broken,
you
can
request
a
replacement
and
we
actually
have
a
contract
to
like
bring
out
a
replacement
bin
to
you.
I
think
most
people
don't
know
about
that.
A
They
don't
have
a
cover
or
anything,
but
I
do
think
I
mean
what
you're
raising
is
a
an
obvious
reason
that
we
have
city
services
and
departments
instead
of
just
crowdsourcing
these
types
of
things,
but
it
would
be
great
to
you
know,
just
see
what
you
guys
have
found
as
like
kind
of
an
optimal
size,
I'm
very
interested,
because
you
know,
I
think
the
scale
of
thing
that
works
for
in
the
south
end
is
similar
to
a
bunch
of
the
neighborhoods
I
represent
in
terms
of
like.
L
We've
kind
of
decided
on
the
96
gallon,
you
know,
based
on
our
buildings
being
six
stories
and
average
four
units
per
building
got
it
and
that
that
kind
of
aligns.
Actually,
the
city
of
cambridge
has
a
table
that
you
can
grab
that
that
shows
the
different
size
buildings
and
and
what
they
recommend
yeah.
A
Cool
great
and
then
and
then
luanne
just
this
is
a
small
thing,
but
if
you
had,
I
don't
know
if
teresa
had
heard
about
it
previously,
but
if
you
had
the
contact
for
the
person
who
had
one
of
those
green
compost
bins
that
got
chewed
through,
it
would
be
great
to
make
sure
that
they
get
back
in
touch
with
the
folks
running
the
pro
the
pilot,
because
I
think
I
think
it's
going
to
be
pretty
critical
to
the
implementation
of
our
compost
pilot
that
those
bins
turn
out
to
be
rat
proof.
A
So
I
think
it'd
be
really
helpful
for
the
city
to
know
you
know.
Was
it
locked?
What's
the
you
know
what
part
of
it
failed
like
kind
of
all
those
things,
because
I
mean
the
composting
pilot-
is
potentially
a
huge
piece
of
the
solution
here
right,
because
if
we
can
get
the
organics
out
of
the
mix
with
everything
else,
that's
huge,
but
then
the
organics
have
to
be
locked
down
right
or
else
we're
just
providing
the
buffet
in
a
more
concentrated
seven
course
meal
kind
of
way.
A
M
Right,
I
think
that's
important
too,
because
what
I
find
a
lot
of
people
are
doing
is
they're
dumping,
their
scraps
into
the
city
receptacles
that
are
on
the
corner.
So
you
know
you
see
the
trash
in
our
neighborhood
they're
metal,
but
the
black
trash
things
that
those
receptacles
that
you're
coming
off
from
the
beach
and
you
have
something
you
want
to
throw
it
in
there.
People
are
actually
using
those
to
put
their
household
trash
in
and
that
in
itself
it
so
it
dpw,
I
think,
picks
it
up
every
day.
M
But
it's
always
over.
Those
barrels
are
always
over
stacked
and
that's
also
a
state
issue
along
the
beach,
because
the
same
thing
dpw
and
I'm
sorry,
not
dpwm
dcr,.
M
M
A
A
I
appreciate
the
tremendous
work
of
our
residents
and
also
all
my
colleagues
who
are
leading
on
this
issue
and
and
definitely,
as
I
said,
yeah
I'm
also
in
the
seeing
two
to
three
a
day
camp
and
it
never
stops
being
horrible,
and
I
think
you
know
I
think
counselor
flynn
referenced
the
fact
that
you
know
this
problem
will
always
be
with
us,
but
I
think
there
are
still
significant
degrees
to
it
right
and
many
of
us
who
have
lived
in
the
city
for
a
long
time
have
seen
it
ebb
and
and
flow,
and
I
think
that
you
know
we
have
to
feel
confident
that
we
are
doing
everything
we
possibly
can
right.
A
We
have
to
feel
like
we
have
the
best
systems.
We
have
the
best
coordination,
we
have
the
best
responsiveness
and
then
you
know
once
we're
there.
It's
sort
of
like
all
right,
so
we're
still,
you
know
always
gonna,
be
fighting
them
a
little
bit
right,
but
I
just
think
I
I
don't
think
we're
there
yet.
A
Now
I
want
to
go
to
public
testimony.
If
we
have
any.
I
think
I
don't
think
we've
got
anyone
else
signed
up,
but
if
you
are
here
and
you
wanted
to
testify
and
you
haven't
signed
up,
you
should
sign
up
on
the
white
sheet
in
the
corner
and
then
do
we
have
virtual
testimony.
Okay,
so
I
believe
we
have
virtual
testimony,
so
those
folks
are
going
to
come
through
and
while
we're
just
getting
them
queued
up.
I
just
I
wanted
to
say
thank
you
to
you
both
and
feel
free
to
stay
there.
A
M
A
Is
that
abigail
annabelle?
Okay,
great,
I
think
we've
got
annabella,
no
okay,
one!
Second,
sorry!
I
don't
know
just
give
me
one.
Second
I'll
forget
the
name
of
who's
on
the
screen.
A
Okay,
it's
I
think
we've
got
abigail
cohen.
Is
that
right?
I
can
hear
me
one
second,
let
me
get
your
volume
turned
up
a
little
bit.
Can
we
turn
her
volume
up
at
all.
A
A
A
A
Sorry,
I
feel
terrible.
Do
you
want
to
try
abigail,
just
maybe
well
obviously
check
on
your
machine
and
then
maybe
just
log
out
and
log
back
in
and
I'll
just
take
mandy
who's
here
in
person
and
then
well
sometimes
that
works.
I
find
with
the
volume
issues.
A
Oh
yeah
or
you
could
yeah,
you
could
get
call
in
and
we
could
take
you.
That
would
be
great
too.
A
Okay,
all
right
we're
gonna
wait
for
a
second
for
abigail
to
call
in,
but
before
that,
why
don't
I
go
to
mandy
wilkins?
While
we
try
to
get
her
queued
up
so
mandy
wilkins
affiliated
with
reclaim
rock
city,
you
have
the
floor.
Cool.
H
Can
hear
me
now:
okay,
great
yeah,
I'm
andy,
I'm
a
long-term
resident
in
austin
lived
here
for
like
a
decade
and
I'm
with
an
organization
called
reclaim
rock
city
for
those
of
you
who
aren't
austin
residents
also
needs
to
be
called
rock
city
because
of
its
you
know,
big
cultural
music
scene,
I'm
an
artist
myself.
H
So
that's
why
I
moved
to
austin,
but
nowadays
it's
called
rat
city.
It
used
to
be
you
know,
a
pejorative
thing.
Now,
it's
just
kind
of
the
the
way
it's
called.
I
think
people
have
really
taken
it
as
the
culture
which,
in
my
opinion,
is
very
unfortunate.
I
think
it's
a
lot
of
that
helplessness
that
I've
heard
talked
about,
especially
with
the
folks
from
the
neighborhood
associations.
H
I
know
I've
heard
the
two
to
three
rats
a
day.
I
remember
one
time
I
tried
to
count
the
rats
I
saw
on
my
trip
to
cvs
just
a
block
away.
I
think
I
got
up
to
13
rats
that
I
saw,
and
that
is
frankly
it's
not
something
you
can
really
call
3-1-1
about,
because
that's
something
that
I
see
every
day
my
group
has
talked
to
probably
500
600
residents
of
austin,
going
both
door-to-door
doing
tabling,
especially
in
ringer
park,
where
the
rat
problem
is
especially
bad.
H
A
big
thing
is,
is
yeah
containers
being
chewed
through
people
can
request
new
containers,
people
can
get
new
containers
from
their
landlords,
but
they
often
find
with
a
rat
problem
as
bad
as
it
is
the
rats
just
chew
right
through
it
again.
If
you
know
anything
about
norway
rats,
you
know
that
if
they
don't
chew,
their
teeth
fall
out,
and
so
rats
are
just
always
chewing
they'll
chew,
on
whatever
they
can
get
and
trash
bins
are
great
things
for
rat
to
chew
on,
because
it
has
food
on
the
inside
right
yeah.
H
H
I've
heard
a
lot
of
people
here
talk
about
trash
cans
with
that
are
open,
especially
in
private
residences,
with
absentee
landlords.
That
kind
of
thing
meanwhile,
in
in
ringer
park,
especially,
but
this
is
also
a
problem
in
other
parks.
In
the
austin
brighton
area,
there
are
open
trash
cans
and
not
a
lot
of
them,
and
so
what
you
find,
especially
in
ringer
park,
is
that
the
track
the
park
is
just
filthy.
It's
really
filthy,
it
doesn't
get
cleaned
enough.
H
If
at
all,
I
know
my
organization
has
done
two
cleanups
of
the
park
and
we
found
that
the
park
stays
clean
for
maybe
a
week,
and
then
we
find
it's
it's
filthy
again
garbage
everywhere.
Especially
glass
is
a
huge
problem.
People
can't
walk
their
dogs
in
ringer
park
and
you
know
if
you
go
and
ring
a
park
at
night,
you
can
hear
the
rats
ping-ponging
around
the
trash
cans
because
they're
just
wide
open.
This
is
also
an
issue
in
smith
park,
mansfield
dog
park,
just
to
name
two
others.
H
Another
thing
that
I've
heard,
especially
from
residents
in
the
ringer
park
area.
The
streets
surrounding
it,
I'm
thinking
about
ridgemont
street
greylock
street
alston
street,
is
folks
saying
that
the
rats
have
significantly
increased,
especially
after
the
development
of
the
new
balance
building
in
ringer
park,
but
also
just
generally
developments
in
the
area.
There
definitely
is
a
connection
between
construction
and
the
rat
crisis,
whether
it's
you
know,
the
digging
up
of
burrows
or
buildings
being
completely
abandoned,
desolate
and
perfect
shelters
for
rats,
and
I
know
the
pandemic.
H
You
know
there
is
the
the
question
of
restaurants.
You
know
leaving
out
food
and
whatnot,
but
it
also
has
caused
a
lot
of
local
businesses
to
close,
and
we
have
a
lot
of
empty
buildings
and
a
lot
of
rubble
and
a
lot
of
construction
going
on
in
the
austin
area,
especially
since
harvard
owns
a
third
of
the
land
and
is
trying
to
construct
on
a
third
of
the
land.
H
H
I
think
that
there's
a
number
of
reasons
why
residents
don't
call
3-1-1,
especially
in
the
austin
brighton
area.
It's
this,
this
normalcy
of
of
the
rat
problem.
People
are
just
used
to
seeing
so
many
rats
we're
calling
austin
brighton
rat
city.
You
know
which
I
don't
agree
with.
That's
why
I'm
trying
to
reclaim
rock
city
right,
but
I
I
think
you
know
calling
3-1-1
only
we're
we're
so
focused
on
these
short-term
objectives,
extermination
getting
rid
of
the
rats,
but
we
really
need
to
be
tackling
rats
at
their
source.
H
H
There's
been
a
plan
in
place
for
ringer
park
for
20
years
and
there's
been
no
progress
on
it,
and
so
I
mean
that's
kind
of
why
we
took
to
forming
this
neighborhood
organization
to
get
kind
of
the
neighborhood's
voice
heard
really
so
yeah.
I
think
that's
all
I'll
say
for
now,
but
yeah.
I
really
hope
to
see
change
because
yeah.
H
I
think
that
the
residents
of
austin
brighton
are
so
disillusioned
by
a
lack
of
change
that
they've
just
taken
it
upon
themselves
to
accept
it,
and
I
I
want
to
see
that
change,
because
13
rats
is
too
much
for
me
and
it's
going
to
become
a
safety
hazard
and
it
already
is
a
public
health
hazard,
so
y'all
in
there.
Thank
you.
N
Awesome
perfect,
I
really
wanted
to
just
quickly
add
on.
I
know.
N
Clearly
did
an
amazing
job
explaining
what's
going
on
in
the
union
park
neighborhood,
but
I
just
wanted
to
say
something
you
know
so
I
was
sort
of
just
listening
as
the
president
of
the
neighborhood
organization,
but
I
apologize.
I
don't
know
who
said
that,
because
the
audio
was
a
little
bit
tough,
but
one
of
the
counselors
said
I
don't
want
to
be
back
here
next
year
having
the
same
conversation,
and
I
think
it's
really
important
to
underscore
that
from
what
I've
heard
from
everyone
who's
participated.
N
This
has
been
going
on
for
so
long
and
we've
all
been
making
reports
for
over
a
year.
We
we
we
started
our
committee
over
a
year
ago.
We
had
a
walk
through
with
the
city
in
may
last
year
and
then
again
we
thank
everyone
so
much
for
being
present
and
listening
to
us
and
I've
heard
a
lot
of
great
testimony.
N
But
my
concern
out
of
all
of
this
is
what
are
the
action
steps
the
city
is
willing
to
take,
and
I
want
to
be
able
to
go
back
to
my
community
and
not
say
again.
Well,
we
had
a
great
conversation,
we're
not
sure
what's
happening
next
and
so
again
I
just
thank
you
for
letting
me
jump
in
again.
Bob
did
a
remarkable
job
of
sharing
everything
that
you
know.
N
We've
we've
researched
and
found
and
he's
been
really
pushing
everything,
but
I
just
wanted
to
say
that
we
really
we
need
a
result
and
it
can't
just
be
little
pockets
of
the
community.
I
think
it
needs
to
be
the
city
really
putting
not
just
money
but
action
which
of
course,
actually
requires
money,
but
more
into
this,
because
our
neighbors
are
leaving,
people
are
getting
sick,
and
so
I
just
wanted
to
add
that
in
again
I
apologize,
I
don't
know
which
counselor
said
that,
but
that
really
resonated
with
me.
N
So
I
just
wanted
to
make
it
clear
that
it
has
already
been
a
year
and
it's
been
way
longer
than
a
year.
So
I
thought
it
was
important
to
point
that
out.
So
thank
you
so
much.
A
Great,
thank
you
so
much
abigail
and
I
think
that
was
counselor
braden,
but
I
think
we
all
share
the
sentiment
and
yeah
I
mean
it
seems
as
though
there's
there's
a
number
of
real
action
steps
to
follow
up
on
from
this.
One
of
them
is
definitely
this
question
of
how
we
can
support
those
smaller
scale
bins,
for
you
know,
resident
organizations
like
yours
that
are
already
organizing
and
ones
that
might
wish
to
do
that,
and
I
think
you
know,
I
think
the
thing
about
liens
is
the
thing.
A
I
think
that
you
know
what
counselor
flynn
has
called
for
in
terms
of
some
kind
of
a
task
force,
more
joined
up
kind
of
getting
everybody
on
the
same
page
and
meeting
about
this
regularly.
I
think
there's
a
lot
of
steps
for
us
to
be
taking
going
forward.
So
this
is
the
it's
the
committee
on
city,
services
and
innovation
technology,
and
this
is
about
the
most
basic
city
services
thing
that
we
can
work
on.
A
So
I
think
we
will
definitely
be
working
on
it
over
the
coming
months
and,
and
you
know
trying
to
come
up
with
trying
to
get
to
a
better
systems
approach
where
everyone
feels
like
there's
been
real
progress
and
we're
grateful.
A
As
I
mentioned,
we
got
substantial
written
testimony
and
if
you
didn't
submit
written
test
money,
but
you
were
watching
this
after
the
fact-
and
you
wanted
to
add
written
testimony
so
that
it
can
be
circulated
to
all
the
counselors.
You
can
email
that
again
to
ron
ron.cobb
at
boston.gov
or
to
ccc.csit
at
boston.gov.
That's
the
committee
address
either
way
we'll
make
sure
to
add
it
to
the
record,
and
I
think
this
is
going
to
remain
an
open
matter
for
the
council.
It'll
stay
in
committee.
A
In
case
we
need
to
have
follow-up
working
sessions
and
such
I'm
just
going
to
double
check
that
we
don't
have
any
more
public
testimony.
Okay,
I
think
we
may
have
one
more
so
we'll
wait
a
moment.
A
Oh
okay,
all
right
all
right,
it
sounds
like
we
sounds
like
we're.
We
actually
don't
have
another
person
so
with
that
this
hearing
on
the
problems
of
if.