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From YouTube: Committee on Ways & Means FY23Budget: DoIT
Description
Dockets #0480 - 0486 - Fiscal Year 2023 Budget: Department of Innovation & Technology
Held on May 26, 2022
A
Thanks
for
the
person
that
said
good
morning
for
the
record,
my
name
is
tanya:
franch
anderson,
district,
7
city
councilor.
I
am
the
chair
of
the
boston
city
council
committee
on
ways
and
means
this
hearing
is
being
recorded.
It
is
being
live
streamed
at
boston.gov
for
slash,
city-council-tv
and
broadcast
on
xfinity
channel
8,
rcn,
channel
82
and
files
channel
964..
A
The
council's
budget
review
process
will
encompass
a
series
of
public
hearings
beginning
in
april
and
running
through
june.
We
strongly
encourage
residents
to
take
a
moment
to
engage
in
this
process
by
giving
testimony
for
the
record.
You
can
do
this
in
several
ways
attend
one
of
our
hearings
and
give
public
testimony.
A
We
will
take
public
testimony
at
each
departmental
hearing
and
also
at
two
hearings
dedicated
to
public
testimony.
The
full
hearing
schedule
is
on
our
website
boston.gov
for
slash
council
dash
budget.
Our
scheduled
hearings
dedicated
for
public
testimony
was
on
april
26th
at
6
p.m,
and
the
following
at
on
june,
2nd
at
6
pm.
You
can
give
testimony
in
person
here
in
the
chamber
or
virtually
via
zoom
for
in-person
testimony.
Please
come
to
the
chamber
and
sign
up
on
the
sheet
near
the
entrance
for
virtual
testimony.
A
You
can
sign
up
using
our
online
form
or
on
our
council
budget
review
website
or
by
emailing
the
committee
at
ccc.wm
boston.gov,
when
you
are
called
to
testify.
Please
state
your
name,
affiliation
and
or
residence
and
limit
your
comments
to
two
minutes
to
ensure
that
all
comments
and
concerns
can
be
heard.
A
Email,
your
written
testimony
to
the
committee
at
ccc.wm
boston.gov
or
submit
a
two-minute
video
of
your
testimony
through
the
form
on
our
website
for
more
information
on
the
city
council
budget
process
and
how
to
testify.
Please
visit
the
city
council's
budget
website
at
boston.gov
for
slash
council
dash
budget.
Today's
hearing
is
on
dockets
zero.
A
A
Just
so
that
you
get
a
you're
familiar
with
the
format
we,
I
will
be
asking
a
set
of
questions
after
your
presentation.
You'll
get
approximately.
A
I
guess
five
minutes
each
20
minutes
total
to
present
and
then
we'll
go
into
questioning.
Each
counselor
will
be
given
eight
minutes,
it's
up
to
them
to
monitor
how
they
question
or
receive
answers
and
you'll
hear
a
timer
go
off
when
their
time
is
up,
then
we'll
go
to
second
round
and
we
will
leave
today.
We
will
leave
public
testimony
for
last
without
further
ado,
if
you
don't
mind
before
you
present
state
your
name
again,
an
affiliation
I'll,
send
you
titles
for
the
record,
and
you
have
the
floor.
B
Thank
you
very
much
chair,
so
we'll
do
a
quick
round
of
introductions
and
then
we'll
jump
into
the
presentation.
So
I'm
santiago
garces,
I'm
the
new
chief
information
officer
for
the
city
of
boston
and
a
quick
introduction,
because
this
is
my
first
time
in
front
of
the
council,
I'm
originally
from
columbia.
But
I've
had
the
pleasure
of
serving
previously
as
executive
director
of
community
investment
in
south
bend,
also
a
cio
of
the
city
of
pittsburgh
and
a
cio
of
the
city
of
south
bend
as
well.
So
I'm
really
excited
and
honored
to
be
in
boston.
C
B
Great,
so
I've
been
on
the
job
for
three
weeks,
so
whatever
about
to
share
is
both
education
for
me,
but
I
know
that
there's
some
members
of
the
public,
a
new
council
member,
so
I
wanted
to
share
a
little
bit
of
overview
of
what
do
it
does,
and
I
know
that
the
topic
of
high
concern
for
the
council
and
for
the
community
and
for
the
mayor
is
digital
equity.
So
we'll
cover
that
as
well.
Let's
see
if
this
thing's
working.
B
Nothing
like
having
some
technology
issues
and
the
technology
budget
presentation.
So
thank
you
very
much.
So
an
important
thing
to
understand
about
do
it
is
that
it
is
a
shared
service
provider.
So
we
do
a
lot
on
some
services.
We
provide
some
services
for
every
single
employee
in
the
city
on
other
services.
We
only
provide
certain.
We
only
cover
certain
departments,
so
we
provide
a
analytics.
So
our
analytics
team
makes
sure
that
we
are
managing
and
analyzing
data
that
the
city
produces
through
its
operations,
helping
us
make
better
decisions.
B
Digital
services
manages
boston.gov
and
kind
of
the
footprint
that
what
a
lot
of
our
constituents
access
when
they
when
they
interact
with
us
digitally
enterprise
applications,
runs
a
subset
of
applications
that
are
really
critical
for
the
operation
of
the
city
as
a
whole,
in
some
sense
like,
if
you
think,
about
doit's
logo
on
the
website,
which
is
an
on
off
button.
It
really,
if
the
technology
that
underlies
processes
like
payroll,
paying
our
vendors
budgeting,
don't
work
reliably,
it's
very
disruptive
for
the
citizens.
I
think
it's
a
it's
a
nice
icon
to
represent
this.
B
We
have
the
broadband
cable
and
digital
equity
group
that
administers
the
franchise
agreements
and
also
the
licensing
agreements
with
the
with
the
telecommunications
carriers
and
leverages
the
funds
that
are
generated
through
those
agreements
to
reach
important
goals
of
digital
equity
and,
last
but
not
least,
cyber
security.
So,
as
we
know,
there's
a
heightened
importance
in
making
sure
that
all
of
the
data
and
all
the
assets
that
we
have
with
the
city,
both
for
the
employees
for
the
students
and
for
the
constituents,
is
done
securely.
B
So,
just
broadly
this-
and
this
is
an
older
version
of
the
of
the
orc
chart,
but
I
didn't
know
better
when
I
put
it
in
but
yeah.
We
just
wanted
to
show
that
for
how,
for
some
departments,
we
really
do
provide
all
of
the
services,
so
we
administer
and
provide
the
laptops
and
pcs
and
computers
that
they
use.
In
some
cases
we
manage
and
administer
the
applications
of
the
use,
for
instance,
with
the
city
council,
we
administer
granicus
the
legislative
management
system.
B
So,
just
so
that
you
know
that
our
our
budget
basically
comprises
some
core
pieces,
but
it
doesn't
give
you
the
full
view
of
all
of
the
technology
expenditure
and
all
of
the
things
that
are
happening
throughout
the
city,
just
quick
numbers
and
we'll
glass
over
this.
But
just
we
wanted
to
share
some
of
the
assets
that
are
we're.
Stewards
of
these
assets
again,
like
the
other
pieces,
like
our
budget,
is
not
really
our.
B
You
know
these
are
not
do
its
computers,
they're,
the
department's
computers,
they're,
the
computers
that
enable
all
of
the
operations
of
the
city
they
just
happen
to
be
on
our
spreadsheet,
on
our
on
our
balance
sheet.
If
you
will
so
you
know,
we
manage.
B
About
five
th,
almost
six
thousand
cell
phones
about
six
five,
five
thousand
four
hundred
desktops
and
laptops.
We
manage
about
250,
wicked,
free,
wi-fi
access
points
and
we're
in
the
process
of
expanding
the
the
availability
of
we
of
the
free
wi-fi.
We
manage
about
327
facilities
that
are
connected
to
this
core.
Why
a
fiber
network
and
there's
more
that
are
being
added.
B
We
manage
2.5,
petabytes
of
storage
just
for
context.
A
petabyte
is
a
million
megabytes.
So
it's
a
lot
of
storage.
And
again
we
in
that
case
are
the
stewart's.
It's
not
our.
It's
not
do
it's
documents,
it's
not
do
its
data.
It's
everybody
like
all
of
the
city's
data
and
information
from
employees,
from
departments
and
and
whatnot
same
thing.
We
manage
761
virtual
servers.
B
B
Again
analytics
we
have
a
very
mature
data,
analytics
environment
that
that
manages
and
and
shares
data
from
different
departments
and
different
places
of
the
city
and
leverages
them
for
making
better
decisions.
We
have
11
million
visitors
in
boston.gov
last
year
so
and
we
have
it's
an
award-winning
website,
the
the
the
envy
of
many
other
municipalities.
I
know
because
I
used
to.
B
B
Other
areas
of
the
budget
around
devices
that
and
device
management
are
a
little
bit
smaller,
but
it's
also
because
it's
not
the
full
picture
of
of
everybody
in
in
the
in
the
city.
So
knowing
that
digital
equity
is
at
the
forefront
of
the
conversation,
just
in
the
brief
interactions
that
I've
had
with
with
some
of
the
council
members
and
with
the
mayor
and
with
other
members
of
the
community
and
what's
important
to
know
to
think
about
digital
equity
is
that
this
is
an
issue.
B
That's
been
changing
really
rapidly,
and
that
has
the
way
that
we
talk
about
it
in
the
way
that
we
think
about.
It
has
changed
dramatically
thanks
to
the
pandemic.
So
before
the
pandemic
and
we've
I've
been
working
in
this
space
for
for
a
while,
I
know
mike
and
other
people
have
been
working
on
it
for
even
longer
in
the
past.
Digital
equity
was
something
that
people
cared
about,
but
it
wasn't
essential
right,
like
people
are
like
it's
important,
but
you
know
there's
other
things
that
were
perhaps
more
important
and
during
the
pandemic,
digital
tools.
B
There's
some
big
concerns
around
affordability,
and
obviously
we
think
about,
like
families
that
are
already
burdened
with,
with
being
able
to
make
ends
meet
with
housing
with
food
with
other
bills.
And
we
know
that
again
in
the
past,
people
and
families
have
had
to
make
tough
decisions
around
whether
to
access
broadband
and
to
to
pay
for
broadband
and
the
last
piece
it's.
B
B
B
A
lot
of
the
data
that
we
have
the
same
move
as
quickly
as
as
the
issue
american
community
survey,
which
is
administered
by
by
the
federal
government,
gives
us
a
five-year
rolling
average
of
of
some
of
these
issues,
and
I
guess
the
data
is,
but
it's
the
best
data
that
we
have.
The
the
map
that
you
see
gives
us
an
indication
per
census,
track
of
areas
where
there's
households
that
don't
have
access
to
broadband.
B
So
again
it's
just
going
in
and
knowing
we
know,
the
digital
equity
is
an
issue.
It
remains
an
issue
about.
13
percent
of
households
are
estimated
not
to
have
access
to
broadband
they're
not
distributed
equally
across
the
entire
city
and
the
issues
around
why
they're
not
connected
vary.
There's
issues
of
of
affordability,
there's
issues
of
bandwidth.
You
know
like.
B
Clearly,
because
the
connectivity
was
spotty
and
it
might
not
be
a
lack
of
access
like
there
was
service
to
that
home.
But
it's
an
issue
around
bandwidth.
The
ability
of
the
the
student
to
be
able
to
share
and
transmit
their
their
their
image
and
whatnot,
and
that's
where
things
that
are
technical
and
economic
and
regulatory
issues
become.
B
B
But
there's
some
good
news
and
there's
things
that
have
been
changing
and
there's
a
lot
of
work
that
do
it
and
mike
and
the
team
have
done
in
the
past
couple
of
years
and
I'll
briefly
cover
that
and
there's
some
things
that
are
game
changers
that
have
been
happening
at
the
federal
level.
So
as
part
of
the
american
rescue
plan
arpa,
the
federal
government
created
a
new
program
called
affordable
connectivity
program
and
the
program
gives
families
I
think,
for
up
to
four
years
thirty
dollars
per
month
in
discount
to
their
internet
service
provider.
B
It
also
gives
the
families
a
hundred
dollar
rebate
on
a
device
to
be
able
to
purchase
a
device
if
the
devices
is
part
of
the
gap
so
far
in
boston,
we've
enrolled
23
000
households.
Just
so
you
get
a
sense
of
the
magnitude.
This
equates
to
about
10
million
dollars
worth
of
benefits.
It's
10
million
dollars
of
digital
equity
that
otherwise
we
would
have
had
to
figure
out
how
to
where
to
find
the
funding
for
that
the
federal
government
is
providing
and
that
funding
is
going
to
be
recurring,
at
least
for
the
next
four
years.
B
A
Excuse
me,
mr
garces,
just
a
fair
warning:
you
have
six
minutes
left
out
of
the
20
minutes
for
the
entire
panel.
Yes,
I
is
your.
Are
you
giving
the
presentation
for
both.
A
G
B
And
again,
a
lot
of
the
work
that
we
do.
We
do
through
partnerships
working
with
a
number
of
groups
and
entities
and
some
are
maybe
less
popular
and
maybe
we're
part
of
the
problem
as
we
understand
it,
the
with
the
carriers
and
the
telecommunications
providers,
but
the
reality
also
they've
been
partners
for
us
and
provided
a
lot
of
resources
to
address
these
issues
as
well,
a
quick
timeline.
So
because
it's
something
that
I
know
that
has
come
up
in
in
other
forms.
B
This
we've
responding
to
digital
equity
has
been
a
moving
target,
but
the
reality
is
we've.
We've
had
basically
a
plan
that
has
been
evolving
based
on
the
context
and
on
the
need
so
initially,
between
2020
and
2021,
we
were
responding
to
the
initial
pandemic
right.
This
is
when
people
had
to
go
home,
and
I
know
I've
heard
I
experienced
this
in
pittsburgh,
but
I've
heard
similar
stories
here
in
boston
of
the
the
team.
B
B
B
So
with
the
assessment
with
the
data
that
we
have
from
the
assessment,
we'll
we're
in
a
position
to
work
with
the
state
to
craft
the
digital
equity
plan
and
the
requests
that
we'll
be
making
of
the
federal
government
to
something
good
so
go
to
the
next
slide.
To
be
able
to
leverage
the
the
federal
funding
again.
B
Addressing
digital
equity
is
an
expensive
proposition,
and
it
it's
one
that
we
are
it's
in
our
interest
and
I
think
the
interest
both
like
the
fiscal
interest
of
the
city
and
just
of
the
magnitude
of
the
issue
of
leveraging
as
much
as
we
can
federal
funds.
So
we've
been
positioning
ourselves
to
be
able
to
leverage
those
funds
and
again
we
know
that
there's
a
fair
amount
of
of
work.
There
are
some
challenges
and
some
constraints
around
what
we
existing.
B
What
we
have
currently
so
our
fiber
network
bonet,
is
an
incredible
asset
and
it
also
is
an
asset
that
was
provided
by
the
city
again.
As
someone
who
comes
from
a
different
place,
this
is
boston,
got
an
incredible
deal
of
being
able
to
leverage
fiber
optic
from
the
cable
providers,
from
comcast
and
from
verizon
and
from
crown
castle
for
free
to
build,
basically
the
to
receive
the
fiber
to
do
whatever
you
want,
except
the
agreement
that
that
gave
us.
Those
fiber
acids
restricts
the
usage
of
the
fiber
to
non-commercial
use.
B
So,
basically,
just
as
I
know
that
there's
conversations
and
thoughts
that
are
coming,
but
when
we
say
that
we
need
to
start
from
a
clean
slate,
it
means
that
those
assets
that
we
currently
have
cannot
be
leveraged
to
do
other
forms
of
solutions
that
involve
requiring
payment
from
the
from
users.
So
I'm
sure
that
maybe
there's
some
questions
around
that,
but
that's
that's
it
for
for
the
presentation.
We
have
some
more
information
if
it
comes
during
the
questions,
but.
A
Thank
you,
okay.
Thank
you.
Mr
garces
appreciate
you.
You
spoke
to
engaging
empowering
and
improved
life
for
residents
in
the
city
through
technology,
can
you
can
you
describe
again
exactly
what
that
looks
like.
B
Yeah,
so
it
looks
in-
and
I
I'll
give
my
stab
at
the
question
and
then
deferred
to
the
team,
but
it
looks
in
a
number
of
different
ways
right,
so
we
have.
We
support
the
underlying
technology
that
empowers
the
school.
So
right,
like
our
user
base,
if
you
will
encompasses,
we
enable
the
employees
that
deliver
the
services
that
employees
that
the
residents
care
about
right
like
we,
we
are
not
doing
these
assessments,
we're
not
immigrant
services,
we're
not.
B
So,
for
instance,
we
are
providing
the
technology
for
the
office
of
police,
accountability
and
transparency
so
that
they
can
do
their
work
and
with
some
groups
like
the
schools
again,
the
large
number
of
users
60
000
students
about.
B
We
provide
the
basic
infrastructure
that
connects
to
schools
and
also
when
the
students
are
accessing
resources
from
the
schools
from
outside.
We
are
maintaining
the
infrastructure
that
is
invisible,
yeah
the
internet's
also
a
physical
thing.
We
provide
and
maintain
the
infrastructure
on
our
end
of
the
piece.
Hopefully
that
answers
your
question.
A
Thank
you
so
your
page
talks
about,
and
I
I
think
it
does.
Thank
you
that
boston
needs
to
be
a
place
where
everyone
has
options
for
affordable,
fast
broadband.
Do
you
think
that
that's
the
case
with
this
department
currently,
or
would
you
say
that
you're
working
toward
it
or
you're
doing
that
now.
B
Yes,
so
this
this
is
what
the
assessment
that
I
was
discussing
about
so
I'll
I'll
share
with
you,
some
items
that
are
in
the
assessment.
Obviously,
if
you
want
the
full
data
and
be
able
to
peel
and
the
assessment
will
provide
more
information,
boston
is
currently
covered.
B
A
hundred
percent
of
residents
have
this
business
currently
covered
by
two
major
providers.
Comcast
and
verizon
comcast
provides
connectivity
throughout
the
entirety
of
the
city.
There's
no
area
within
the
city,
where
a
resident
couldn't
record
I'm
just
talking
about
access,
not
necessarily
about
whether
that
you
know
when
we
think
about
equities.
Not
only
do
you
have
access,
are
you
actually
in
a
position
to
be
able
to
use
it?
B
So
I
just
want
to
make
sure
that
that's
clear
verizon
started
the
agreement
with
verizon
to
let
them
build
their
fiber
network
and
they're
started
in
2016.,
so
verizon
has
almost
near
coverage
in
the
city.
The
last
pieces
that
haven't
been
developed
are
close
to
the
area
close
to
downtown
and
chinatown,
where
I
live,
that
those
area
but
like
78
of
the
city
is
covered
with
verizon
as
well.
So
to
the
question:
do
people
and
there's
other
providers
ned
blazer
and
starry?
That
also
provides
other
options
for
for
connectivity.
B
So,
on
the
question
of
accessibility,
boston
generally
fares
better
than
most
places
and
for
the
most
part
you
can
find
options
for
for
provider.
That's
restricted!
You
get
one
level
in.
If
you
live
in
an
apartment
building,
your
landlord
sometimes
restricts
who
whether
multiple
providers
can
get
in
and
that's
yeah.
That's
another
layer.
Affordability
is
a
big
issue
right
and
in
the
past,
affordability
has
been
at
the
crux
of
well.
B
Even
if
you
have
access,
can
you
afford
the
the
service
and
that's
where
the
the
funding
from
the
federal
government
has
really
made
a
big
dent
in
it?
But
again
thinking
about
equity,
it's
still
a
little
bit
of
a
hassle
to
go
through
and
the
city
has
no
power
to
affect
this.
So
it's
a
relationship
between
the
the
federal
government
and
the
providers
to
get
that
discount.
But
what
we've
been
doing
is
focusing
our
efforts
to
make
sure
that
people
know
that
the
benefit
exists
and
is
available.
B
B
The
challenges
that
exist
around
being
able
to
provide
access
to
truly
everyone
are
become
more
pinpointed
and
more
specific,
around
specific
constituents
around
specific
communities
around
specific
issues.
Some
people
don't
want
broadband
and
we
want
to
understand
why
they
don't
want
broadband
because
they
don't
see
the
value
in
it.
Is
it
because
they
don't,
they
would
like
it,
but
there's
something
about
it
that
they,
you
know
like
they
might
feel
intimidated,
because
they
don't
speak
english
and
they
don't.
B
A
Thank
you.
So
would
you
say
that
we
have
we
haven't
established
that
we
it's
that's,
not
it's
a
no.
It's
not
happening
yet.
A
Okay
about
boston,
giving
people
affordable
and
access
and
access
to
fast
broadband
to.
B
B
F
A
B
Not
yet
working
on
it!
Well,
yes,
and
I
just
want
to
be
careful
because
the
terminology
and
there's
it's
not
you
it's
just
like
what
the
federal
government
uses
access
is
usually
the
ability
if
you
chose
to
get
a
subscription
versus
usage,
which
is
the
higher
bar
that
you're
pointing
at
which
I
it's
which
is
using.
You
know
like
actually
being
able
to
meaningfully
if
you
choose
so
thanks.
A
For
breaking
that
down
mr
garces,
in
terms
of
your
top
10
salary
earners,
you
only
have
one
person
that
is
black
in
your
department
and
then
nine
white,
a
total
of
ten
ninety
percent
white
is
your
top
salary.
Do
you
know
what
is
the
demographic
of
your
entire
department.
B
But
let
me
let
me
qualify
that
the
data
that
you
have
is
outdated
because
it
does
not
reflect.
I
will
tell
you
that
I
did
not
identify
as
some
of
the
the
categories
that
you
that
you
have
in,
and
I
know
that
there's
other
members
of
you.
A
Know
neither
white
nor
black.
I
see
you
identified
you,
then
what
I'm
sorry?
What
what?
What
is
your
identity?
Oh
yeah?
If
it's
you
of
your
coffee.
B
Yeah,
no,
I
well
it's
a
complicated
question.
A
B
A
B
B
Yeah,
no,
so
I
well
again,
so
I
because
the
data
does
not
reflect
me.
It
also
does
not
reflect
my
values
and
my
decision
making
as
a
as
a
department
head,
and
the
answer
to
your
question
is
no.
I
think
that
we
have
much
better
teams
and
much
better
decision
making
when
we
have
diverse
people-
and
I
would
like
to
think
I'd
like
to
think
that
I'm
a
great
cio,
because
I
am
a
great
cio,
because
I'm
a
great
technologist
and
I
understand
the
business
and
I'm
caring
and
I'm
a
great
strategist.
B
But
I
also
I
also
bring
my
experience
as
an
immigrant
as
someone
whose
english
is
not
his
first
language
as
someone
who
has
a
complex
view
of
his
own
race
and
identity.
So
their
answer
to
is
there
is
work
to
be
done
and
we
I'm
three
weeks
in
so
I'm
hoping
that
we
get
a
little
bit
of
leeway
to
be
able
to
do
some
of
that
work.
But,
yes,
we
need
to
be,
and
I
would
also.
B
A
Have
to
allow
my
colleagues.
B
A
The
questions
my
question
was
more
about:
what
are
we
doing
to
fix
it
to
fix
the
problem
of
diversity,
yeah.
D
So
obviously,
we've
made
some
progress.
Excuse
me,
I
forgot
to
introduce
myself.
Zach
lacks
interim
director
of
operations,
so
we've
made
some
progress
in
increasing
the
diversity
of
the
department.
Tangible
steps
that
we
have
taken
include
actually
developing
a
strategic
hr
function,
which
we
did
not
have
prior
to
this
fiscal
year
that
that
is
headed
for
by
our
director
of
hr.
It
includes
our
talent,
acquisition
manager
who
will
be
on
boarding
hopefully
soon
once
we
finish
recruiting
candidates.
D
So
as
a
foundation,
we've
established
a
function
for
diversity,
recruitment
to
take
place,
and
now
it's
a
matter
of
building
on
the
other
efforts,
so
cross
training
programs
that
we
have
in
pilot
working
on
developing
pathways
for
diverse
candidates
through
our
recruitment
portal
and
then
in
general.
As
I
said
before,
making
sure
that
again
there
is
a
strategic
person
dedicated
to
recruitment
and
staffing
in
a
way
that
has
not
existed
in
the
department
before,
and
I
think
some
of
that
progress
is
reflected
in
the
numbers
that
we
see
from
this
year
as
compared
to
last.
B
H
H
I
wish
you
all
the
best
one
issue
that
we're
interested
in
is
the
issue
around
data
analytics,
because
you
know
we
in
order
to
plan
good
city
services
and
intervene
when
things
are
not
doing
so
well,
as
we
need
good
data,
and
I
was
just
wondering
in
terms
of
the
resources
that
you
have,
it
seems
like
the
data
and
the
analytics
program
is,
is
sort
of
slim,
let's
say,
and.
B
F
My
take
on
the
on
the
on
the
question.
B
B
The
on
the
analytics
side-
we
mostly
right
now
the
current
makeup.
The
the
core
data
team
that
stephanie
manages
is
composed
of
some
data
engineers,
performance
management
and
data.
Analytics.
We
have
boston,
has
an
amazing
enterprise
data
management
tool
that
is
fairly
mature.
That's
the
numbers
that
you
see
around
the
number
of
data
sets
that
are
being
pulled
out.
B
There's
other
functions
even
within
doit,
like
gis.
That
does
some
data
functions.
So
if
you
were
to
look,
you
know
like,
for
instance,
the
eight
hundred
thousand
dollars
that
we
spend
on
our
enterprise
agreement
with
esri
could
somehow
conceive
that
also
to
be
part
of
the
data
spent.
There
are
other
groups,
my
unders.
This
is
three
weeks
in,
but
my
understanding
is
that
there's
different
groups
that
you
know
police
has
a
dedicated
analytics
group
that
does
the
analytics
around
like
crime
prevention
and
like
policing
strategies,
the
schools
have
analytics
groups.
B
The
bpda
has
a
really
great
research
group,
I'm
kind
of
jealous.
I
used
to
do
the
equivalent
of
wpda
in
south
bend
and
that's
an
amazing
team.
So
the
reality
is
like
most
of
the
focus
of
our
analytics
ends.
B
Up
being
on
the
operational
side
and
generally
more
aligned
towards
the
departments
where,
if
you
go
back
to
the
kind
of
chart
of
the
the
organizational
chart,
mostly
with
the
departments
where
we
provide
kind
of
that
full
stack
of
services,
but
hopefully
that's
just
the
beginning,
and
one
of
the
main
things
that
we've
been
starting
to
talk
about,
is
you
know,
thinking
about
mayor
wu's
called
to
bring
city
hall
out
of
city
hall?
H
So,
in
terms
of
you
said
that
you
know
the
question
about
your
relationship
with
bpda:
do
you
do
do
you
have
your
own
mapping
capacities,
or
do
you
share
that
capacity
with
the
bpda
and
also
in
terms
of
the
mapping
you
know,
is
this
carolyn
bennett
is
the
gis
director
for
the
city
of
boston,
and
you
know,
is
that?
Does
that
role?
Is
that
come
out
of
your
budget,
or
does
it
come
out
of
bpda.
B
She's
in
our
budget,
so
the
way
that
gis
works
is
there's
an
enterprise
agreement
that
covers
all
of
the
city
departments.
Central
do-it
covers
about
half
of
it
about
it's
a
1.5,
roughly
million
dollar
agreement
out
of
which
800
thousand
come
out
of
do
it.
The
central
gis
function
is
how
to
do
it.
So
carolyn
reports
to
well
right
now.
She
reports
to
me
because
there's
no
enterprise,
application
officer
and
but
we
shared
so
to
some
extent
we
share
data
and
in
some
sense
we
share
processes.
B
Some
of
those
processes
cover
across
the
boards
like,
for
instance,
when
a
new
street,
when
there's
new
development
on
a
street
address,
needs
to
be
created.
It
covers
people
in
public,
works,
the
police
department,
the
pda
and
us
as
well.
So
we
have
kind
of
like
the
global
visibility,
but
the
process
kind
of
touches.
H
Just
different
departments,
so
you
know
the
mapping
and
geospatial
piece
of
it
and
connecting
like
one
concern
we
have
is
that
sometimes
departments
don't
have
access
to
all
the
information.
So
if
you're
trying
to
solve
a
problem
or
get
to
the
bottom
of
something
you
have
to
go
to,
you
have
to
go
all
over
the
place
to
try
and
get
get
the
information
you
know
from
your
perspective.
H
H
They
use
different
different
platforms
to
follow
student
progress,
but
if
it
was
all
in
one
space
you
could
you
could
follow
student
progress
from
birth
to
when
they
graduate
from
college
sort
of
thing.
You
know
it's
just
trying
to
you
know
we
we
break
it
up
and
chop
it
up
until
it
just
looks
like.
G
B
100
degree,
and
that
is
reflective
of
process,
so
a
lot
of
times,
if
you
don't
have
very
good
process,
the
data
is
not
going
to
be
particularly
good.
There's
there's
work
to
be
done,
there's
some
good
foundational
elements,
but
there's
a
lot
that
needs
to
be
done
around
training
and
enablement,
and
it
goes
a
little
bit
to
the
chairs
question
around.
How
do
we
kind
of
come
true
about
like
building
up
diversity
and
capacity
across
the
not
only
my
department
across
the
city,
better
training,
better
access
to
opportunities
for
people?
B
H
And-
and
you
bring
your
experience
from
other
cities
as
well-
so
that's
that's
that's
good.
I
think
we
can
learn
from
what
others
other
people's
mistakes
and
other
people's
good
solutions.
So
that's
great
and
you
know
back
to
digital
equity.
The
affordability
issue
is
critical,
like
I,
I
did
office
hours
last
week
and
we
had
an
elder
come
in
and
really
talk
to
us
about
the
the
challenges
of
the
the
cost
of
broadband.
H
How
the
federal
this
product
program
has
been
rolled
out
like
for
10
months,
and
you
think
that
about
20
000
folks
have
availed
of
it
is:
what's
the
ben?
What's
the
threshold
for
being
able
to
participate
in
that,
like
it's
30
a
month
discount
for
four
years,
what's
the
thresh
income
threshold
to
get
to
get
access
to
that.
E
Thanks
dr
thank
you
mike
yes,
counselor.
There
are
actually
about
eight
different
buttons
that
could
be
pushed
public
housing,
snap
eligibility,
medicaid
wic
200
of
the
poverty
level,
but
the
process
is
complicated
and
it
requires
two
steps
and
it
is
a
fabulous
program.
I
don't
mean
to
to
undermine
the
program
at
all.
It's
14
billion
dollars.
Asante
said
right
now,
10
million
of
that
money
is
coming
into
the
city
to
afford
connectivity
for
23
000
families.
That's
that's
a
10
million
contribution
in
this
city
and
I
think
we
can
do
more.
E
I
think
the
problem
with
the
account
was
they
never
the
fcc,
never
just
sort
of
had
a
like
a
marketing
budget,
so
it
it
falls
to
us
in
the
city
to
educate
people
how
to
do
it
and
to
in
many
cases
help
them
write
the
application
to
fill
out
the
form
to
get
this
service,
which
will
last
probably
four
or
five
years,
and
at
that
point
I
suspect,
will
be
continued.
I'm
not
sure
it'll
be
an
entitlement,
but
the
benefit
will
probably
continue.
H
E
Is
I
think,
today
heading
out
to
charlestown?
He
was
in
grove
hall
two
weeks
ago
and
he
does
two
or
three
of
these
a
week
and
we
hope
that
our
digital
equity
fund,
which
is
in
the
budget,
will
will
fund
outreach
through
non-profits
churches
and
community-based
organizations
in
the
next
year,
not
to
provide
hot
spots
or
connections
in
homes,
but
rather
to
help
people
get
signed
up.
It's
a
little
complicated
and
that's
kind
of
our
goal
for
the
next
few
months.
E
If
I
may,
I
don't
know
if
I'm
running
over
or
what,
but
the
chair
mentioned,
something
that
was
spot
on.
You
said
that
if
it
is
not
affordable,
it
is
not
accessible.
That
is
absolutely
correct.
The
affordable
connectivity
program
helps
people
get
connected,
but
it's
clue
g
and
blackwood,
and
it
requires
a
bit
of
a
lift
by
us.
I
guess
much
of
the
other
funding
say
42
billion
dollars
worth
of
funding
that
is
going
through
the
ntia
over
at
the
department
of
commerce.
E
We
lobbied
very
heavily.
When
I
say
we,
I
mean
the
city
of
boston,
other
cities,
associations
that
work
with
cities,
the
national
league
of
cities,
the
u.s
conference,
the
mayor's
national
association
of
telecommunications
officers.
We
pleaded
that
affordability
be
considered
a
factor.
Unfortunately
it
was
not.
It
does
not
mean
we
won't
get
any
of
that
money,
but
it
doesn't
put
us
at
the
front
of
the
line.
E
It
kind
of
puts
us
at
the
back
of
the
line,
the
ntia
money,
the
big
part
of
money,
federal
money,
the
42
billion
is
really
designed
for
rural
america
and
we
kind
of
lost
that
we
have
the
affordable
connectivity
program.
We'll
get
something
out
of
the
bead
program:
it's
called
the
the
equity
and
access
program,
but
we're
not
sure
exactly
what
that
is.
The
rules
just
got
issued
last
week
still
wading
through
them.
You
know,
and
hopefully,
we'll
have
better
answers
for
you
shortly.
Okay,.
B
F
B
I
Thank
you,
madam
chair,
and
thank
you
to
the
duo
team,
that's
here
and
for
the
important
work
that
you're
doing
and
also
to
the
do
a
team.
That's
in
the
audience
as
well.
Thank
you
for
thank
you
for
the
important
work
here.
This
is
an
issue
I've
focused
on
with
my
colleagues
with
with
mayu
for
a
number
of
years.
I
You
know
a
half
a
half
a
mile
away
up
to
other
areas
of
this
of
the
of
the
city
in
wealthier
areas
and
and
it
is
working
so
I
I
say
that,
because
you
know,
I'm
disappointed
that
with
all
this
money
coming
in
we're
still
having
these
problems,
we're
still
having
these
challenges,
but
here's
an
opportunity
for
us
to
work
together,
as,
as
you
mentioned
with
age,
strong,
with
immigrant
advancement
with
bha
with
tech,
goes
home
that
does
outstanding
work
with
language
and
communication
access
with
our
communities
of
color,
with
district
councillors
at
large
councils
to
make
sure
everybody
is
able
to
participate
in
in
in
this
fields,
because
if
you
don't
have
access
to
a
computer,
you
have
limited
access
to
a
a
future
for
you
and
your
family.
I
So
so
my
question
is:
you
are
here
today:
do
you
have
enough
money
in
the
budget
that
persons
with
disabilities
communities
of
color,
seniors
immigrants
and
bha?
Are
they
going
to
now
have
access
to
digital
equity
like
everybody
else,
because
this
is
a
budget
hearing
meeting?
And
I
want
to
make
sure
that
we
have
the
money
to
accomplish
this
goal.
B
B
B
It
becomes
much
more
complex,
that's
where
I'm
an
engineer
to
a
default
so
promising
a
certain
level
of
performance
without
all
the
information
it
gives
me
past,
but
I
think
that
it
is
a
good
budget.
There
is
there's
a
lot
of
work
to
be
done.
As
you
have
pointed
out,
I
think
that
the
budget
puts
us
in
a
position
that
we
can
move
forward.
There's
a
lot
of
resources
from
the
federal
standpoint.
I
Well,
here's
my
recommendation:
do-it
needs
to
partner
with
age
strong,
with
bha
immigra,
immigrant
advancement,
language
and
communication
access,
the
the
new
task
force
on
black
men
and
black
boys,
other
organizations
non-profits,
so
everybody
is
able
to
participate
equally
in
digital
equity
and
if
we
don't
have
enough
money
in
the
budget,
I
would
like
for
someone
to
tell
us
that
so
so
we
can
advocate
for
more
money
in
the
budget.
I
just
don't
want
someone
coming
back
in
another
year
and
saying
oh
council
flynn.
I
We
weren't
able
to
accomplish
that
because
we
just
ran
out
of
money.
So
if
I
know
that's
the
possible
conversation
now
that
could
take
place
the
future.
Let's,
let's
see,
let's
see
how
we
accomplish
this,
because
it's
that
critical,
if
you're,
an
immigrant
trying
to
access
the
your
bps
studies
and
and
you're
not
able
to
access
you're
not
able
to
log
on
you
know
you're
at
a
terrible
disadvantage
than
some
wealthier
student.
I
B
It
or
not,
absolutely,
and
my
commitment
to
you
is
that
let's
work
together
to
figure
out
that
we
have
this
efficient
funding
to
to
address
those
issues,
but
that
that
it
is,
if
you
look
at
the
other,
slides
that
you
with
your
questions,
that's
why
digital
equity
is
number
one
in
our
list.
But
mike
I
don't
know
if
you
have
thanks.
E
Santi
and
thanks
counselor,
you've
brought
it
up
before
you've
been
diligent
on
the
effort.
I
know
that
we've
worked
with
castle
square
in
your
district
and
mass
by
towers,
as
well
as
other
areas,
some
of
the
federal
money
that
is
available
that
that
fund,
I
said
that's
not
available
to
all
of
us,
but
maybe
down
the
line.
It's
called
the
broadband
equity
access
and
deployment
program
ton
of
money
there.
E
The
one
window
of
opportunity
for
us
are
mdus
big
buildings,
so
the
bha
is
looking
at
that
some
of
the
cdc's
are
looking
at
that.
Currently
urban
edge
is
way
ahead
of
everybody
else,
but
I
hope
others
follow
that
lead,
because
there
will
be
federal
money
available
for
them
to
do
the
big
challenge,
which
is
the
inside
wiring
in
those
buildings.
That's
the
big
obstacle
in
in
those
buildings.
E
In
the
last
year,
23
000
have
signed
up
for
affordable
connectivity
program.
27
000
have
internet
essentials.
Tech
goes
home,
provided
service
for
three
thousand
washington.
Public
library
won
a
twelve
million
dollar
grant
to
provide
three
thousand
hotspots
and
home
routers
and
bps
delivered
internet
essentials
for
three
thousand
families.
That.
J
I
I
You
know,
I
see
kids,
I
I
saw
a
young
kid
in
chinatown
trying
to
do
his
college
application
on
the
internet
and
that
the
system
crashed
on
him.
So
he's
asking
me,
you
know
how
how
does
he?
I
How
does
he
complete
his
application,
and
I
I
mentioned
that
I
said:
maybe
you
know
let's
go
to
the
public
library
and
do
it
and
that's
that's
a
short-term
answer,
but
the
the
long-term
answer
is
making
sure
that
that
apartment
building,
large
apartment
building
in
chinatown
has
the
same
access
as
any
other
residence,
but
again
want
to
say
thank
you
to
the
duo
team.
That's
here
for
your
important
work
and
thank
you,
madam
chair,
for
giving
me
an
extra
minute.
A
Thank
you
so
much
council
president
flynn,
council
bach,
you
have
the
floor.
K
Thank
you
so
much
madam
chair
and
I'm
gonna
focus
my
first
set
of
questions
on
digital
equity
and
then
I
have
a
few
program
level
questions,
but
it'll
probably
be
the
second
round.
So
can
you
give
me
a
little
bit
better
understanding?
K
B
Yes,
so
I
can
give
a
seven,
then
maybe
pass
that
into
my
following
the
pattern:
they're
part
of
the
ctc
assessment
focus
on
actual
testing
and
again
the
deed
note
is
the
what
the
what
the
provider's
problem
is
is
never
quite
exactly
what
is
delivered,
probably
because
it's
a
shared
resource
right
so
like
when
everybody
is
on
at
the
same
time,
the
actual
problem.
That's,
why
never
download
the
large
file
on
sunday
evening
when
everybody's
watching
movies,
before
going
yeah
yeah,
that's
true.
So
there
is
some
level
of
assessment.
B
There
has
been
a
shift,
even
in
the
past
year
around
the
service
level
that
people
have
been
providing.
There
are
at
the
risk
of
going
on
a
limb.
One
issue
that,
as
an
egypt
like
someone
who
studied
engineering
and
studied
this,
the
uplink
speed
so
treasure
the
department
of
treasury
identified
that
for
a
family
that
is
telecommuting
and
studying
remotely
for,
I
think
family
four.
You
need
a
hundred
megabits,
downlink
100
megabits,
uplink
right
now,
most
of
the
providers.
B
You
know
like
that's
just
because
that's
the
way
that
people
have
consumed
internet
in
the
past
is
the
over
prioritize.
The
downlink,
and
not
necessarily
the
uplink,
there's
now
with
zoom
and
with
remote
instruction
and
quizzes
and
all
sorts
of
stuff,
there's
other
technical
issues
that
have
become
salient
around
equity
like
lag
is
important
and
jittered,
like
the
quality
of
like
the
streaming
of
the
service,
is
important
as
well.
B
So
those
are
pieces
that
I
that
are
starting
to
become
kind
of
at
the
forefront
of
of
the
question,
so
we're
starting
that,
unfortunately,
as
mike
pointed
out
before
the
federal
government
and
its
ruling
really
did
prioritize
just
like
even
being
able
to
get
a
provider
in
your
home
rather
than
looking
at
some
of
these
other
kind
of
more
nuanced
pieces,
I
don't
know
I
could
do
if
I
missed
the
bud
or
there's
something.
E
Santia's,
given
the
answer-
and
I
will
mention
that
internet
essentials-
the
product
that's
offered
by
comcast-
used
to
be
a
what
we
call
a
25
down
three
up
service.
I
think
it's
now
somewhere.
E
Or
50
20.,
so
they
have
increased
that
service,
but
council
that
what
you're
really
talking
about,
I
think,
is
the
people
who
are
using
like
a
wireless
router
or
a
hotspot
or
maybe
tethering
to
their
phone
or
something
like
that.
That
level
of
service
will
not
really
give
you
a
robust
broadband
connection.
It's
not
really
defined
as
broadband.
E
It
gets
you
connected,
but
it
won't
allow
a
learning,
experience
or
a
work
experience
and
that's
a
challenge.
Sometimes
it's
also
people's
preference
they're
on
the
they're
on
the
road
more
than
they're
in
their
home.
You
know
that's
right,.
K
Yeah
and
my
anxiety
is
just
that-
I
feel
like
there's
a
risk
that
even
the
federal
government
support-
and
I
think
I've
said
this
to
mike
before
in
the
pandemic-
is
going
to
like
giving
basically
people
second
class
access
and
then
we're
saying
like.
K
Oh,
everyone
has
access,
but
like
really
you
I
mean-
and
we
know
we
know
at
the
top
of
the
economic
world-
that,
like
literally
financial
companies,
are
citing
themselves
to
be
like
a
little
bit
closer
to
really
excellent
fiber
and
I
just
feel
like
then,
we've
got
like
people
at
the
tail
end.
Who
are
these
really
spotty
bad
setups
and
then
we're
sort
of
saying?
K
Oh
now,
we've
provided
you
so
then
there's
a
the
scariest
thing
for
me
is
a
world
in
which
we
provide
a
permanent
federal
subsidy
of
30
bucks
a
month
for
our
providers
to
provide
substandard,
not
up
to
the
contemporary
needs
service
to
low-income
people
like
so
that's
where
it
feels
to
me
like
really
pushing
on.
What's
the
actual
quality
of
what
we're
delivering
to
people
is
really.
B
K
Yeah
and
and
I'd
love
to
follow
up
more
on
some
of
the
levers
that
you've
mentioned
by
the
way,
mike
in
terms
of
like
how
to
get
how
to
expand
acp
eligibility
and
access,
because
that
seems
important,
but
just
because
time
is
short,
the
the
deal
that
we
have
where
we
can't
provide.
We
can't
use
our
fiber
to
provide
basically,
like
you
know,
cheap
internet
to
families
in
the
city
of
boston.
Could
we
provide
free
internet
to
families
in
the
city
of
boston.
E
K
Sure,
but
I
don't
mind
we
love
fights,
yeah,
exactly
we
love
fights
just
because
you
know
I
think
I
still
think
we
should
be
doing
that
for
everybody
in
bha,
and
I
think
that
there
are
ways
to
think
about
bps
and.
K
Yeah,
no,
I
think
that's
awesome,
and
that
was
a
really
good
thing
that
we
got
done
last
year.
Can
you
talk
a
little
bit
speaking
of
things
that
we
funded
last
year
about
how
the
study
on
municipal
broadband
ended
up
going?
What
you
did
with
that.
E
I
think
santi
had
addressed
it.
I
think
we'll
probably
see
it
within
a
couple
of
weeks.
B
E
And
the
two
pieces
of
that
study
there
were
probably
four
or
five
pieces
to
the
study,
but
the
two
remaining
pieces
will
be,
and
you
would
mention
them
earlier,
where
speed
tests
we
will
ctc
will
will
host
on
our
website
a
speed
test
for
any
resident
to
sort
of
check
their
throughput
from
their
home.
In
addition
to
that,
we
will
take
probably
two
per
neighborhood
or
roughly
around
two
dozen
homes
and
do
a
long-term
test
put
a
little
raspberry
pi
unit
in.
K
K
K
You
sure
yeah,
okay,
all
right,
so
the
need
to
be
able
to
tie
a
number
of
tickets
together
so
that
cases
can
be
tracked.
It
drives
our
our
folks
crazy.
When
duplicate
cases
get
closed
by
departments,
it
sort
of
makes
sense
in
the
departments
to
their
flow,
but
people
don't
then
get
a
response
back.
K
You
know
about
what
actually
happened
so
like.
Where
are
we
in
that
functionality?
A
second
question:
I
think
it's
a
relatively
small
thing,
but
in
the
code
enforcement
pay
portal,
we've
been
chasing
based
on
sort
of
a
request
from
a
constituent
that
we
dug
into
and
seemed
to
make
a
lot
of
sense
the
ability
for
people
to
be
able
to
look
up
their
tickets.
Using
this
like
ce
number.
K
Basically,
people
were
not
being
able,
like
you,
know,
landlords
who
had
not
received
the
actual
physical
ticket
because
they
are
absentee
landlords
and
then
had
neighbors
dogging
them
about.
Oh,
my
god,
you've
got
all
these
unpaid
fines,
then
can't
use
the
number
that's
accessible
to
the
neighborhood,
to
look
up
the
tickets
and
pay
them
so
a
question
of
kind
of
adjusting
the
pay
portal
there
and
then
a
third.
K
Do
it
question
on
oh
yeah,
so
I
mean
every
time
isd
comes
in
here
we
talk
about
when
we're
going
to
have
digitized
housing
inspections
and
they
say
we
are
partnering
with
doit
on
that,
and
no
one
will
even
give
me
like
a
timeline
in
years
for
it
happening.
So
it's
really
hard
to
help
support
renters
in
this
city,
with
a
very
low
vacancy
rate
and
a
lot
of
power
in
the
hands
of
landlords.
When
we
don't
have
that
data
accessible
and
analyzable.
So
where
are
we
on
all
three
of
those
things.
B
So
I
have
a
request
and
then
I
can
give
you
so
the
request
is,
if
you
don't
mind,
I
would
like
to
give
you
more
detail
answer
off
script,
just
because
they
will
require
talking
to
some
of
the
principals
I'll.
Tell
you
one
area
of
opportunity,
and
do
it
that
I
will
be
focusing
on
is
trying
to
bring
better
visibility
into
the
projects
that
we're
working
on
to
bed
a
better
understanding
when
they
get
hung
up
and
why
they're
getting
hung
up
and
what
do
we
do
to
to
bring
them
to
completion?
B
And
it's
fine?
It's
other
places
struggle
with
the
same
thing.
We've
supported
a
lot
of
users,
my
understanding
of
the
first
piece
again
I'll
give
you
my
cio
view
three
weeks
in
so
I
don't
know,
there's
some
challenges
with
the
with
the
current
system,
because
it's
an
older
version
that
it's
not
supported.
There's
some
functionality
issues
and
there's
some
conversations
that
we're
having
the
funding
there's
room
in
the
budget
there,
because
it's
a
budget
hearing,
there's
funding
requested
to
do
an
upgrade
to
the
system,
the
specific
functionality
that
you're
talking
about.
B
I
don't
know
if
the
current
upgrade
provides,
but
in
three
on
one
systems
that
I've
implemented
before
there
is
the
possibility
of
doing
that,
so
something
that
we
can
look
and
prioritize
I'll
look
into
the
second
one.
It's
I
don't
quite
know.
I
could
tell
you
the
name
of
the
system,
but
I'm
not
like
that
level
of
nuance
might
not
be
able,
and
then
the
third
one.
I
know
we
have
a
recurring
meeting
with
isd
and
their
digital
transformation,
and
there
are
some
procurements
for
the
this.
B
A
A
Good
morning,
good,
thank
you.
Please
state
your
name
affiliation
address
if
you'd
like
and
you
will
be
given.
A
For
just
two
minutes
and
possibly
four
minutes.
M
M
As
the
committee
considers
the
fiscal
year
23
budget
for
the
department
of
innovation
and
technology,
we
want
to
express
our
appreciation
and
support
for
our
continued
investment
in
digital
equity
through
the
peg
access
fund,
digital
inequity
impacts,
thousands
of
individuals
and
families
across
boston,
especially
those
that
are
already
facing
statistics,
systematic
barriers
resulting
from
poverty,
homelessness
systems,
gosh
systematic
racism
and
more.
According
to
the
newly
released
data.
More
than
fifty
one
thousand
households
in
boston,
don't
have
a
computer.
M
M
Supporting
tgh
through
the
peg
access
fund
provides
those
populations
with
digital
devices
a
year
free,
reliable
internet
connectivity
and
the
culturally
responsive
skills
training
they
need
to
access
essential
services
online
and
capitalize
on
opportunities
presented
by
the
digital
world.
Just
in
the
past
year,
3
100
people
in
boston
have
graduated
from
techco's
home
courses.
74
of
those
graduates
are
black
latin
hispanic
and
68
identify
as
women.
53
percent
speak
a
primary
language
other
than
english
and
92
percent
have
annual
household
incomes
under
50
000.
M
This
work
would
not
be
possible
without
the
steadfast
support
from
the
city
of
boston
and
the
funding
that
comes
through
the
peg
access
fund.
The
city's
commitment
to
funding
digital
equity
efforts
has
been
essential
and
effective,
but
significant
needs
remain
unmet
and
more
resources
are
required
to
continue
shrinking
and
ultimately
eliminating
the
digital
divide.
M
With
the
support
of
the
council
and
approval
funding
in
the
pug
access
fund,
tgh
and
many
more
of
our
100
community
partners
are
eager
to
continue
and
expand
our
work
to
give
more
bostonians
the
tools
and
opportunities
to
fully
participate
in
the
digital
world.
To
learn
more
about
it.
Please
see
us
at
techghosthome.org.
M
A
Thank
you,
mr
bernay.
Next
we
have
glenn
williams.
N
N
N
Bnn
has
fulfilled
its
commitment
to
our
mission
to
provide
a
voice
to
our
citizens
and
to
inform
the
people
of
boston
about
every
aspect
of
the
issues
connected
to
living
safely.
In
addition,
we
provide
our
members
with
free
zoom
classes
to
allow
them
to
continue
their
programming
on
both
television
and
radio
during
this
long
pandemic.
N
We
continue
to
provide
the
citizens
of
boston,
exciting
coverage
of
what
it
means
to
be
a
bostonian,
in
addition,
with
the
main
tank
with
the
maintained,
boston,
university,
wheel,
lock,
social
justice
and
equity,
webinar
series,
friendship,
works,
senior,
living
programs,
massachusetts,
college
of
art
and
design,
and
contributions
from
the
boston
contributions
from
the
beth,
israel,
deaconess
medical
center
from
the
center
of
virology
and
vaccine
research.
We
continue
to
provide
our
neighborhoods
with
the
information
needed
to
make
the
decisions
to
enhance
their
lives
in
recognition.
N
N
N
N
N
On
behalf
of
bnn,
I
thank
mayor
michelle
wu,
the
council,
incoming
chief
information
officer.
It's
a
pleasure
we'll
meet
in
a
minute,
I'm
sure
mike
lynch
and
everyone
at
doit
and
justice,
justin,
petty
president
of
the
board
of
directors,
for
your
commitment
and
sustaining
being
in
a
place
for
boston
residents
to
create
local
programming
for
the
good
of
their
neighbors.
Without
the
support
of
the
city
of
boston
throughout
its
cable
and
lp
fm
license,
we
would
not
be
able
to
serve
as
many
people
in
the
city
as
we
have
over
the
years.
A
A
O
Morning
are
you
speaking
to
me
yes,
fantastic
good
morning
folks,
my
name
is
kate
crockford,
I'm
the
director
of
the
technology
for
liberty
program
at
the
aclu
of
massachusetts,
and
I'm
very
happy
to
be
speaking
to
the
council
today
about
a
critical
issue
which
is
providing
sufficient
funding
to
the
technology
department
to
facilitate
the
city's
provision
of
remote
participation
in
public
meetings
beyond
the
pandemic.
O
This
is
an
issue
that
we
and
our
coalition
members
have
spoken
to
the
council
about
before
last
council
session
counselor,
then
counselor
lydia
edwards
filed
the
legislation
that
would
require,
on
an
ongoing
basis
beyond
the
pen
endemic
the
city,
to
provide
folks
from
the
public
with
an
opportunity
not
only
to
view
meetings
remotely
but
to
participate
in
them
just
the
way
that
I'm
doing
right
now
and
due
to
elections
and
lots
of
other
stuff.
That
was
going
on
last
session
that
legislation
did
not
move.
O
Despite
having
a
very
successful
hearing,
this
session,
similar
legislation
has
been
filed
again
by
councillor
braden
and
most
counselors
have
signed
on
in
support
of
that
legislation.
O
So
I'm
just
here
today
to
say
that
in
you
know
we're
hopeful
that
the
council
will
pass
that
legislation
this
session,
but
that,
in
order
for
it
to
be
meaningful
and
to
be
implemented,
the
city
needs
to
allocate
sufficient
funding
to
the
technology
department
to
make
sure
that
all
of
the
systems
are
in
place
to
facilitate
remote
participation
in
public
meetings,
not
only
for
the
city
council,
but
also
for
other
government
bodies
that
hold
important
open
meetings
in
the
city
of
boston.
That's
all.
Thank
you.
So
much.
A
Thank
you
so
much
for
your
testimony.
I
do
have
more
questions
and
then
we'll
give
council
braden
has
to
re
leave
at
12
o'clock,
so
council
braden
actually
do.
Did
you
want
to
go
first,
I
mean
not
that
your
questions
will
take
a
half
hour.
Thank.
H
You,
madam
chair,
that
would
be
very,
very
helpful.
I
have
a
few
a
few
different
things.
You
know
this,
the
federal
census.
Last
year
in
2020
there
was
a
big
undercurrent,
I
think
in
austin
brighton.
We
estimate
it's
about
five
thousand
dollars:
five
000
people
less
than
actually
live
there
and
the
city
of
boston
has
a
street
and
address
management
system.
H
We're
wondering
how
the
the
system
is
updated
to
integrate
updates,
such
as
new
development
and
our
land
use
and
occupancy
data
transferred
from
the
bpda
inspector
services
and
the
zoning
board
of
appeal,
so
that
we
integrate
all
that
information
and
have
good
data
like
an
undercount
in
the
census
has
really
serious
implications
for
the
revenue
that
we
get
from
the
federal
government.
So
it's
something
we
hope
we
can.
H
We
can
correct
and
then,
in
terms
of
what's
the
city's
involvement
in
partnerships
with
data
sharing
with
other
municipalities
in
the
commonwealth
and
the
commonwealth,
and
adapting
standard
practices
such
as
using
the
mass
gis
system,
so
that
we
have
really
good
accurate
information
and
then
the
other
questions
I
had
where
I
have
them
on
my
phone
here.
So
the
land
use
development
and
permitting
data
and
analysis
of
all
fall
under
the
analytics
team
and
development.
H
You
know
out
knowledge
in
brighton
with
just
every
day
this.
This
new
development
changes,
the
landscape
really
really
really
dramatically,
and
we
really
need
to
have
make
sure
it's
again
related
back
to
the
census
under
count
to
really
make
sure
we
have
the
tools
to
keep
up
to
speed
with
all
of
that,
and
it
has
implications
we
were
really
hoping
to
have.
You
know
with
a
new
direct
chief
planner
for
the
city
that
we
make
sure
that
we
have
the
systems
in
place
to
to
really
help
give
them
the
tools
to
do
the
job.
H
The
council
has
been
requesting
disaggregated
data
for
by
council
district.
Very
often
we
get
just
a
big
lump
like
we
get
data.
That
applies
to
the
whole
city,
and
it's
not
that
meaningful,
but
if
we
can't
break
it
down
into
district
and
census
tract
so
a
neighborhood,
so
is
that
capacity?
H
H
But
it's
not
not
all
the
past
archival
council
documents
have
been
have
migrated
and
are
not
are
not
available,
and
I
was
just
wondering
if
you're
aware
of
that,
and
is
there
effects
that
we
can
implement
to
make
it
access
accessibility
to
archival
documents
in
the
new
system.
The
new
legislative
system-
and
I'm
wondering
you
know
in
terms
of
the
data
analytics
department,
which
also
focuses-
is
there
a
need
to
have
a
separate
data,
analytics
department
that
focuses
on
demographic
population,
statistics
and
mapping?
H
H
Earlier
with
regard
to
the
remote
participation
ordinance,
I'm
I've
refiled
that
ordinance
and
we
hope
that
we
can
continue
to
promo,
allow
remote
access
for
us
and
it's
really
critically
important
for
elders,
people
with
young
families
and
also
very
important
for
our
residents
with
disabilities,
so
that
they
can
access
and
participate
in
civic
civic
conversation
if
they're
not
able
to
actually
come
into
the
chamber
to
or
attend
meetings.
So
I'd
love
to
know
where
what
were
the.
H
The
preliminary
findings:
you
know
how,
how
what
what
technology
upgrades
do
we
need
and
where?
How?
How
ex?
How
possible
is
that,
and
from
your
do-it
perspective,
to
support
that
initiative?
We
did
it
during
covent,
we
managed
to
have
incredible
increase
like
in
some
districts
like
a
700
increase
in
civic
participation
and
community
meetings,
and
we're
just
wondering
where
we're
at
with
that.
Those
are
really
all
my
questions.
There's
a
lot
to
unpack
there.
C
Yeah
hi,
this
is
sarah
figgler
chief
of
staff.
I'm
happy
to
take
on
kind
of
this
is
going
a
little
out
of
order,
but
it
seems
there's
kind
of
the
granicus
piece,
which
is
the
legislative
management
piece,
remote
participation
and
then
I'll
kind
of
hand
it
over
for
the
data
and
analytics
questions.
C
So
a
short
answer
to
your
question
is
over
the
next
few
months,
all
of
the
legislative
management
system
data
that
only
just
from
sire,
not
only
the
stuff
that
we've
done
since
the
moving
over
the
new
system
but
stuff
from
even
before
sire
will
be
all
in
one
place,
which
is
the
ultimate
goal.
The
goal
is
that
constituents
do
not
need
to
go
out
of
their
way
to
track
down
information
that
happened
here.
We
are
currently
in
the
process
of
doing
that
migration.
C
So
that
should
start
in
july.
I
can
confirm
that
we
check
in
every
few
weeks
with
this
vendor
to
make
sure
that
this
transfer
is
happening,
because
that
is
kind
of
the
ultimate
priority
right
now,
making
sure
that
people
have
access
to
the
information
that
they
want
to
find
the
previous
information,
the
stuff
we're
transferring
right
now
still
lives
insire,
which
is
not
a
good
user
experience.
People
have
to
go
to
a
separate
link.
C
The
file,
sometimes
the
server
that
they
sit
on
is
older
just
by
nature
of
what
the
application
can
support,
because
the
application
is
no
longer
supported.
So
short
answer
is
we
are
aware
of
the
issue.
We
are
actively
working
on
it,
and
this
should
not
be
an
issue
in
about
two
or
three
months,
depending
on
how
quickly
we
can
get
that
data
migrated.
C
I
think
there's
there's
a
lot
to
unpack
there,
but
I
just
want
to
make
it
kind
of
super
clear
that
we
have
done
a
lot
of
creative
work
and
we
are
so
open
to
finding
creative
solutions
to
make
sure
that
all
residents
can
participate
in
remote
meetings.
You
know
some
of
these
solutions
don't
need
to
be
super.
B
Yeah
and
we'll
craft
the
more
detailed
responses,
but
broadly
as
we
mentioned,
the
gis
data
and
the
sam,
the
the
street
management
a
system
is
something
that
is
under
our
purview
and
it's
a
big
responsibility.
The
gis
team
is
in
this
process
of
being
kind
of
rebuild.
We
hired
a
new
gis
coordinator,
who
actually
was
in
doing
gis
for
bpda
previously,
so
we're
in
the
process
of
there's
a
lot
there's
opportunities
for
improvement
in
in
the
workflow,
but
I,
even
just
in
the
three
weeks
that
I've
been
here,
I've
already
been
able
to
witness.
B
So
I've
been
added
to
some
of
the
email
threads
around
how
they
peer
point
all
the
way
from
new
development
to
the
street.
The
address
management
system.
How
does
it
make
through?
So
you
can't
actually
pull
some
permits
without
the
street
being
in
the
system
of
record.
So
it's
and
it's
both
for
the
census
part,
but
also
from
an
operational
standpoint.
It's
a
it's
a
critical
piece,
so
we'll
we'll
continue
to
work
on
that.
B
I
know
that
there's
a
fair
amount
of
work
on
land
and
permitting
data
that
the
data
team
is
working
on
and
to
the
other
council
person's
question
before.
I
believe
that
they're
in
the
process
of
getting
the
code
enforcement
citation
numbers
into
the
data
so
that
people
can
look
at
it.
B
I
don't
have
full
clarity
into
the
week
three
but
around
the
data
sharing
agreements,
but
I
know
that
on
some
areas,
for
instance,
on
cyber
security
and
infrastructure,
we
collaborate
and
some
of
the
great
people
that
happen
to
be
on
the
stand.
There.
Our
chief
information
security
officer
and
our
chief
technology
officer
work
and
coordinate
with
a
number
of
municipalities
and
I'm
ensuring
that,
on
the
data
side,
not
entirely
sure,
but
we'll
follow
up
with
that
and
yeah
they're.
B
There's
we're
in
a
large
organization
with
kind
of
federated
responsibilities,
and
some
groups
have
certain
responsibilities
and
the
and
the
reality
is
that
with
a
new
mayor
and
a
new
administration,
probably
some
of
those
things
might
change,
were
the
boundaries
or
that
we
could
work
at
the
founding
the
boundaries
better,
so
that
we
don't
drop
the
ball.
So
we'll
look
forward
to
working
with
those
on
you
and
I'd
love
to
meet
with
all
the
council
members
in
person
to
understand
a
little
bit.
H
A
Thank
you
castle,
braden.
In
regards
to
data
and
analytics,
you
say
that,
you're
by
using
data,
you
can
focus
our
time
and
money
in
areas
in
the
city
of
boston,
where
we
can
aid
where
aid
is
needed
most.
Can
you
tell
us
how
you
have
gone
about
doing
this.
B
So
I
can
tell
you
a
little
bit
about
what
the
department
has
done.
Historically,
obviously,
me
taking
credit
for
anything
in
three
weeks
would
be
not
very
accurate.
There's
a
lot
of
work
around
performance
management
and
data
analytics
that
had
been
done,
and
I
think
that
if
you
go
to
the
website,
you
could
see
city
score,
which
was
this
program,
that
the
previous
chiefs
of
staff
and
the
previous
administration
were
using
data
to
understand
the
performance
of
different
city
services
and
that's
in
the
website.
Different
residents
can
access
it.
B
We
share
the
data
that
we
have
through
the
open
data
portal.
There
are
gaps
in
the
sense
that
what
literally
determined
that
used
for
data
in
a
machine
in
an
open
data
portal
is
machine,
readable
data,
but
just
because
the
machine
can
read
it
and
process,
it
doesn't
mean
that
it
means
anything
to
anyone.
So
there's
there's
some
opportunities
to
improve,
being
able
to
share
data
about
the
operations
and
what's
happening
within
the
city,
to
the
council
and
to
the
public.
B
Hopefully,
that
answered
questions
city
score
on
the
performance
management
program
is
the
place
where
the
a
lot
of
you,
the
use
of
the
data
for
operational
improvement,
occurs,
and
if
you
want,
I
can
follow
up
and
get
more
information
about
how
the
performance
management
program
has
been
used
in
the
past.
But.
A
Are
there
concrete,
metrics
and
data
available
that
document
your
work
in.
B
This
regard
our
work,
yes,.
A
B
B
B
G
A
B
A
A
B
So
the
is
currently
enabled
through
google,
translate
in
a
variety
of
different
languages,
but
we
are
in
the
process
of
working
and
it's
a
teamwork
and
I'll
answer.
Hopefully
your
previous
question
as
well,
but
we're
in
the
process
of
working
with
3-1-1
and
other
teams
to
bring
the
3-1-1
experience
in
10
languages
there's
some
challenges.
So
it
also
answers
a
previous
question
you
had
about
like
how
is
it
that
a
resident
interacts
with
the
city
digitally?
B
So
that's
one
area
so
that
the
mobile
app
like
if
a
resident
that
speaks
mandarin,
wants
to
submit
a
ticket
in
mandarin
that
they're
able
to
do
it
in
their
native
language,
we're
still
working
for
it.
So
I
think
that
the
there's
some
level
of
that
functionality
that
we
hope
to
release
later
in
the
summer.
C
A
You
and
your
vendors,
you
listed
mbe
contracts
and
of
of
those
five
that
you
listed
one
in
roxbury,
but
the
other
four
are
the
same.
It
looks
like
the
same
company,
yes,
the
same
company
shi
international
corp
and
you
use
them.
You
listed
them
for
for
four
different
contracts,
one
for
773,
000
and
so
on,
and
the
rest
are
like
smaller
ones.
Is
there
a
reason
why
we're
only
using
one
company
outside
of
boston
for
four
different
contracts?
Are
we
not
able
to
find
anything
else
in
boston.
D
I
just
want
to
make
sure
I'm
not
stepping
on
anyone's
toes
so
so
we
follow
the
equitable
procurement
rules
that
are
set
by
purchasing
when
it
comes
to
selecting
vendors,
a
lot
of
the
technologies
that
we
source
are
through
statewide
contracts,
so
the
statewide
contract
that
is
most
relevant
to
some
of
the
softwares
that
we
procure
is
its
75
and
there
are
multiple
shi
and
zones
are
both
minority
and
women
owned
vendors
on
that
contract.
D
So
a
lot
of
what
we're
able
to
procure
has
to
come
through
a
reseller
just
because
of
the
way
that
some
of
these
enterprise
agreements
are
managed.
So
that's
the
first
piece.
The
second
piece
is
that
some
of
our
spend
with
diverse
data
is
not
captured
in
that
list,
because
it
is
indirect,
spend
so
every
vendor
or
almost
every
vendor,
that
is
on
a
statewide
contract,
also
has
an
obligation
to
spend
a
portion
of
the
revenue
that
they
earn
from
their
work
on
that
contract
with
a
diverse
vendor.
D
So
the
roughly
four
3.8
million
dollars
that
you
see
with
as
direct
spend
with
minority
vendors,
minority
and
women
owned
vendors
is
supplemented
by
another
1.2
plus
indirect
spend.
That
is
also
through
those
statewide
contracts
with
diverse
vendors
as
well.
So
that's
the
statewide
piece
and
then
the
equitable
procurement
vendor
directory
also
gives
us
options.
A
I
I
understand
what
you're
saying
I
just
I'm
having
trouble
with
you
know:
shi
international
corp
is
quite
owned,
but
woman
owned,
I
understand
but
outside
of
boston,
but
the
only
black
owned
or
minority-owned
contract
that
you
have
here
listed
for
what
you
gave
me
is
33
000
in
roxbury,
and
I
guess
I'm
just
trying
to
figure
out
if
we
could
do
more
to
contract
vendors
inside
of
boston,
one
and
obviously
more
mba's
contracts,
and
what,
if
we,
if
we
haven't,
started
working
on
that,
you
know
that
we
you
know,
are
you?
A
B
B
Generally,
has
structural
issues
around
equity
and
diversity.
It
is
so
they're.
You
know,
like
they're
zac
pointed
out,
you
know
like
we're,
buying
google,
the
g
suite,
gmail
and
whatnot.
There's
only
a
few
companies
that
are
able
to
provide
email
service
at
that
scale
and
they're,
not
necessarily
kind
of
minority
owned
businesses
or
large
corporations
so
there.
But
there
are
opportunities,
especially
around
the
kind
of
smaller
contracting.
I
think
that
there's
some
really
good
opportunities.
K
Thank
you
so
much,
madam
chair
and
yeah,
and
just
putting
on
the
record
I'd
love
to
have
a
follow-up
about
what
the
311
upgrade
does
entail
in
terms
of
functionality,
because
I
know
we
have
a
wish
list.
I
already
mentioned
combining
the
duplicate
cases,
but
I
think
you
know
people
being
able
to
like
having
a
system
where
departments
can
provide
some
kind
of
automatic
notification
when
it's
a
type
of
work.
For
instance
that
doesn't
happen
in
the
winter.
We
get
a
lot,
I
think,
like
we
don't
communicate
back
to
people
like.
K
Oh,
you
filled
out
a
brickwork
case,
but
we're
not
going
to
do
that
till
the
temperature
is
above
whatever.
So
just
heads
up.
It's
not
going
to
be
dealt
with
by
a
couple
year
for
a
couple
months
and
with
things
like
that
departments
tend
to
have
like
some
will,
leave
it
open
some
will
like
shut
things
yeah.
I
just
think
that
there's
some
more
communication,
some
more
estimation
on
completion.
K
We
have
all
this
data
right
places
where
we
could
tell
people
yeah,
that's
probably
going
to
take
a
couple
of
weeks
or
that's
I
just
like,
I
think,
would
make
a
make
a
big
difference
and
it
would
also
be
nice
to
have
a
more
set
standard
of
a
sort
of
like
after
photo.
We
have
that
in
the
I
would
say
the
pothole
team
is
the
best
at
that,
but
not
everybody
does
that,
and
so
again
it's
hard
for
people
to
know
whether
a
case
has
been
closed
because
it's
really
been
resolved
or
not.
K
So
just
would
love
to
better
understand
what
the
plan
functionality
is
and
obviously
would
urge
that
we
fit
as
many
of
the
functions
that
people
have
been
yearning
for
into
an
upgrade
as
possible
and
would
love
to
follow
up
on
this
code
enforcement
pay
portal
fix
and
on
where
the
timing
is
on
the
isd
housing
piece,
and
it
would
also
be
great
to
get
the
map
that
you
guys
put
in
the
presentation
in
an
actual
gis
format
such
that
one
can
look
at
the
census
tracts,
not
just
by
like
holding
it
up
against
a
census,
tract
map
and
also
because
the
wicked,
with
free,
wi-fi
red
dots
well
great
in
that
they
demonstrate
that
we've
concentrated
a
lot
of
them
in
council
fernandez,
anderson's
district.
K
B
Yeah
absolutely
the
the
map
I
made
my
second
day
just
to,
and
I
did
it
in
arcgis
pro,
so
it
is
in
jazz
and
we
can
talk
a
little
bit
more
and
again
if
there's
needs
for
sharing
resources
with
the
council
offices,
so
that
you
can
be
able
to
use
some
of
these
tools.
Yeah
they're
your
tools,
so
your
your
clients
as
well.
We
want
to
make
sure
that
we're
enabling
you
to
do
this
stuff,
I
think,
with
some
of
the
three-on-one
functionality
that
you
mentioned.
B
This
is
my
editorial
there's
some
of
the
pieces
that
you're
mentioning
right,
they're,
not
specific
about
the
technology,
but
their
business
processes
right
about
the
decision
to
close
the
ticket
or
not
close
the
ticket,
and
what's
that,
as
you
close
the
ticket
and
how
we
communicate
to
residents
about,
like
this
contextual
right,
like
we're
not
going
to
fix
that
pothole,
because
we're
about
to
resurface
the
entire
road
and
things
like
that.
This
is
where
I
think
that
there's
also
some
opportunity
and
do
it
like
we're
very
technology
heavy.
B
But
the
reality
is
just
like
a
fitbit
doesn't
make
you
fit
like
a
working
plan
supported
by
a
fitbit,
allows
you
to
embark
on
that.
There's
there's
room
to
make
some
of
those
some
of
that
work,
and
you
know.
Similarly,
the
the
procurement
and
hr
equity
information
that
you
that
is
being
used
in
these
meetings
is
provided
through
the
system
that
we
maintain
with
base
through
the
analytics
that
we
provide
and
it's
helping
us
address
those
issues.
So
again
it's
going
in
and
matching
the
business
process
and
the
work
across
multiple
departments.
K
And
I
think
you
know,
and
that's
one
of
the
reasons
that
it's
a
different
committee,
so
I
won't
dwell
on
it,
but
I
think,
like
that's
one
of
the
reasons
that
we
sort
of
talk
about
city
services
and
innovation
technology,
because
I
think
the
most
frustrating
thing
for
the
council
is
that
is
when
you
talk
to
departments
and
they
say
well,
we
really
need
do
it
to
fix
that
thing
and
then
you
talk
to
do
it
and
they
say
well,
really
the
department
has
a
business
process
issue
they
need
to
figure
out
and
what
neither
the
counselors
nor
the
people
we
want
to
represent
that
we're
representing
right
want,
is
sort
of
getting
passed
around
on
that,
but
I
think
you're
totally
right
right.
K
B
I
think
that
there
are
services
that
we
could
provide.
That
would
help
support
departments
that
are
undergoing
those
those
transformations
and
the
box
stops
with
us,
and
it
is
our
responsibility
to
make
it
work
collectively.
So
we
just
but
it'd,
be
great
to
understand
some
of
those
kind
of
wishlists
or
functional
requirements
in
textbook.
K
Yeah
and
then
a
couple
things
just
did
we
succeed
at
all
mike
in
getting
the
providers
to
like
simplify
those
applications
for
the
acp,
like
I
know
that
people
have
to
do
it
to
the
provider,
but
I
do
feel
like
we
could
put
some
pressure
on
the
providers
to
make
the
actual
process
of
sign
up
easier.
Besides,
besides
deploying
our
efforts
to
support
people
signing
up.
E
Yes
and
no
counselor,
the
form
is
the
form
it's
a
it's
the
fcc
form
they
took
the
lifeline
form
and
they
kind
of
just
backed
into
it.
So
it's
it's
kludgy,
it's
an
old
legacy
system.
It
is
what
it
is.
On
the
other
hand,
we
did
get
commitments
from
comcast,
verizon
and
all
the
wireless
companies
that,
as
we
do
outreach
we
will
notify
them
and
if
they
can,
they
will
attend.
So
the
two-step
process
becomes
less
odorous.
E
So
we
can
help
someone
fill
out
the
form
and
they
will
be
there
to
direct
them
towards
the
equipment
and
the
service
that
they're
looking
for.
Do
they
want
cable,
modem
service
on
the
house.
Do
they
want
a
wireless
facility
et
cetera,
not
sure
how
well
that's
going
to
work
out,
but
that's
the
goal
right
now
to
try
to
bring
them
together.
Lastly,
the
only
the
only
advantage
some
citizens
have
is,
if
you
are
already
a
lifeline
recipient,
it's
a
one-button
approval
and
you're
all
set.
So
that's
that's.
That
was
something
that
the
energy.
K
K
Absolutely
and
then
santi
can
you
just
speak
sorry,
chief,
just
a
little
bit
to
how
we
get
competitive
on
talent,
I
mean
it
just
strikes
me:
we
have
a
very
in-person
digital
world
here,
a
lot
of
digital
companies.
Everyone
gets
to
stay
working
remotely
salaries
are
going
through
the
roof.
On
the
private
side,
it
means
that
when
we're
competing
for
diverse
talent,
the
whole
industry
is
competing
for
diverse
talent
like
what.
How
are
we
going
to
crack
that.
B
It's
tough
and
it's
a
very
competitive
environment
and
some
jobs
in
tech
are
starting
at
initial
starting
salary
over
250,
000
and
obviously
because
the
issue
of
equity
is
faced
by
everyone
and
every
increasingly,
not
quite
everybody,
but
an
increasing
number
of
companies
and
groups
care
about
it.
I
think
two
pieces
the
first
one
is.
B
B
Secondly,
there's
one
there's
more
pieces
to
to
dig
into
but
yeah.
I
do
this
job
because
I
love
the
impact.
There's
some
things
about
this
job
that
are
frustrating
and
that
are
very
difficult,
but
they're
also
some
very
exciting
things
that
that
provide
an
opportunity
for
someone.
I'm
an
immigrant
like
I'm
here
in
boston
city
council.
It's
kind
of
surreal.
B
Helping
drive
the
the
technology
decisions
because
they're
meaningful
they're,
impactful
things,
and
I
think
that,
to
the
end
that
we
can
make
sure
that
we
give
that
experience
to
people
just
finish
with
a
quick
story.
One
of
my
my
first
intern
ever
was
a
person
who
was
studying
computer
science,
the
college
in
south
bend-
and
he
also
happened
to
work
in
the
kitchen
at
chipotle
and
no
one
would
give
him
a
technology
job
because
he
had
no
experience.
B
So
I
hired
him
as
my
intern
and
gave
him
experience
building
to
sharepoint
for
the
group
that
I
was
with
and
a
month
later
he
got
hired
by
the
school
corporation
as
a
network
engineer,
and
then
he
went
to
work
for
accenture,
it's
awesome,
but
so
it's
like,
I
think,
like
finding
the
gap
of
being
the
place
where
we
are
the
entry
level
where
we
can
bring
people
in
it's
a
it's
a
hard
competitive
environment.
Then
there's
reasons
like
these
jobs
are
tough
too
yeah.
They're.
K
We
can
do
on
hybrid,
I
think,
and
also
comp
and
class
stuff
would
be
helpful,
and
I
know
my
time's
over
so
I'll
just
say
that
we
need
webcams
for
all
the
computers
at
the
council.
It's
ludicrous
that
this
far
into
the
pandemic,
my
staff
have
to
like
pass
their
one
webcam
along.
It
was
fine
as
an
interim
measure,
but
I
think
we've
been
a
little
bit
left
behind.
So
since
we're
one
of
those
departments
serviced
by
you
all
just
wanted
to
flag
that.
Thank.
K
A
You're
welcome
a
nice
second
that
I
think
my
office
is
experiencing
the
same
thing:
council
fraud.
Thank
you
and
welcome.
You
have
the
floor.
Good.
J
Chief
chief
and
director-in-chief
good
morning,
and
actually
just
over
noon
so
good
afternoon,
appreciate
your
time
and
attention
to
this
hearing
a
couple
basic
questions
that
and
if
they've
already
been
asked.
I
appreciate
your
indulgence
just
because
it
was
running
a
little
behind
the
status
of
the
rollout
for
the
bow
net
high-speed
wi-fi
to
all
of
our
boston
public
schools.
Can
someone
give
me
an
update
on
that
mike
indeed,.
E
Yes
sure,
a
counselor,
with
the
exception
of
maybe
one
or
two
it
is
complete,
which
is
big
news.
You
signed
off
for
that
bond
three.
J
Of
next
school
year,
right,
awesome
and
then
about
13
of
the
households,
do
not
have
wi-fi
in
boston.
What
are
the
strategies
that
we're
deploying
to
get
those
houses
signed
up.
E
Go
ahead,
so
you
don't
have
to
hear
from
yes
counseling
you're
right,
there's
probably
from
the
2020
census,
the
american
community
survey
component
of
the
census.
The
assumption
is
that
there's
35
000
households
in
the
city
two
years
ago
that
did
not
have
access
to
internet.
E
The
further
assumption
is
much
of
that
was
an
affordability
issue.
They
couldn't
afford
it
since
that
and
really
in
this
last
year,
23
000
households
have
signed
up
for
the
affordable
connectivity
program,
a
federal
program.
We
work
with
agencies
in
the
city
like
age,
strong
veterans,
new
immigrants,
boston
housing
to
get
folks
signed
up.
We
hope
to
use
the
digital
equity
fund
this
year
to
kind
of
to
give
money
to
non-profits
and
community
organizations
and
churches
to
get
their
constituents
and
congregation
and
clients
signed
up
so
that
we
can
make
that
a
larger
number.
E
In
addition
to
that,
comcast
just
recently
told
us
that
collectively
they
have
distributed
27
000
subscriptions
to
internet
essentials.
That's
the
10
a
month
service
that
they
provide
in
the
home
and
they've
upped.
The
speeds
of
that.
I
stand
corrected
councilor
buck
because
tim
kelly
texted
me
in
the
middle
of
this
hearing.
E
The
boston,
libraries
just
won
a
12
million
dollar
grant
sorry
schools
and
libraries
together.
What
a
12
million
dollar
grant
from
another
federal
program
called
the
emergency
connectivity
fund
and
that
provides
3,
000
hot
spots
and
wireless
routers
that
are
targeted
through
the
library
to
bha
seniors.
That's
that's
the
initial
and,
if
there's
any
left
over,
then
they'll
move
on
to
families
and
section
8
homes
et
cetera,
and
they
also,
I
think,
bought
40
000,
more
chromebooks
for
the
school
department
and
last.
E
Lastly,
the
we
also
funded,
I
believe,
3
000
internet,
essential
units
to
school
families
in
the
last
year
through
bps
right.
It's.
J
Great
information-
and
I
was
obviously
anticipating
my
my
next
question
about
our
marketing
our
marketing
and
outreach
efforts,
but
to
recognize
that
we
have
these
grants,
which
is
great
news
and
and
those
partnerships
that
we
have
we're
blessed
here
in
boston
to
have
so
many
great.
You
know,
business
partnerships
comcast
obviously
comes
to
mind
among
other
companies.
E
Verizon
has
been
very
responsive
as
well.
Counseling
verizon
made
sure
that
they
developed
a
program
to
do
this,
and
if
you
remember
during
covert
verizon,
we
had
some.
You
know
smart
city
money
with
them
an
awful
lot
of
it.
We
spent
two
and
a
half
million
dollars
of
that
money,
giving
hot
spots
and
tablets
to
school,
kids
veterans,
new
immigrants
seniors,
that's
great
in
a
really
rushed
fashion
and
they
were
very
responsive.
J
E
J
And
mike,
thank
you
for
the
work
you
did
obviously
throughout
covid,
getting
information
out
to
to
our
residents,
particularly
our
most
relevant
updates
throughout
the
covet
process.
So
a
lot
of
folks
were
getting
that
the
most
recent
up-to-date
information
you
know
from
our
mayor.
You
know
it
was
being
broadcast
on
our
cable
access,
so
appreciate
that
and
one
of
our
favorite
stops
is
b
n
and
the
studios.
So
I
know
that
we
have
some
representatives
from
there.
Can
you
maybe
just
touch
base
on
that
partnership
that
continues
to
exist?
J
I
love
the
fact
you
and
I
have
had
this
discussion
many
years
ago
during
a
previous
administration.
We
were
way
up
in
like
the
nosebleed
channels,
and
I've
always
asked
you
to
sort
of
slide
us
down
into
the
and
we
get
more
feedback
across
the
city,
particularly
from
seniors,
now
that
they
can
access
sort
of
the
local
cable
access
on
those
channels.
I
think
you're,
like
9
or
13
in
the
early
stages,
as
opposed
to
being
on
the.
I
guess
the
back
end
or
you
know
extra
numbers
and
the
clickers.
J
So
so
I
appreciate
that,
and
I
know
it's
made
a
huge
difference.
I
knew
it
was
going
to
make
a
difference
back
then,
but
at
that
time
I
knew
it
was
just
about
one
person
and
one
the
administration
wanted
to
get
all
of
all
the
credit
history.
The
council
and
vnn
was
way
back
at
the
back
of
the
end
of
the
bus.
J
So
we
want
to
make
sure
that
we
we
continue
that
because
that's
vital
and
critical
information
for
our
residents
and
for
our
citizens,
particularly
new
bostonians,
being
able
to
access
information
so
and
then,
if
you
could
just
so
maybe
just
touch
on
that
partnership,
but
also
in
the
budget.
We
see
that
in
20
it
was
the
operating
was
446
and
then
it
went
down
to
383.
Then
it
jumped
up
to
1.7.
J
And
now
it's
went
down
to
seven
so
looks
like
there
was
a
significant
uptick
was
that
in
equipment
upgrades?
Where
would
you
see
that
number
sort
of
inflating
like
that
in.
E
Well,
just
while
santia's
getting
the
answer
that
question,
because
I
do
not
know
the
answer
I'll
be
happy
to
jump
on
the
question
to
ask
about
peg
access.
Glenn
williams
is
here,
as
you
know,
the
best
two
channels
of
community
one
radio
station,
the
lpfm,
both
all
three
run
out
of
bnn
kerry.
Jordan
here
are
supported
as
well
through
bnn
in
our
office
you're
going
to
lose
carrie.
I
understand.
Unfortunately,
I
lost
but
we'll
see
what
happens
down
the
future.
E
To
this
was
about
transparency
and
engagement
with
council
of
braden,
and
you
know
it's
a
legacy
system.
The
peg
access
system
in
boston,
but
it
is,
it
is
stunningly
available
for
citizens.
It's
five
channels
of
programming
that
that
can
give
you
pretty
much
anything
you
want.
They
worked
very
well
during
covert.
If
people
were
not
connected
or
disconnected,
they
still
had
basic
tv.
They
knew
how
to
get
to
these
channels.
They
could
watch
the
city
council,
they
could
watch
the
zba,
they
could
watch
some
host
or
chris
lovett
on
nnn.
E
All
of
these
things
together
contribute,
and
in
the
evening
hours
we
have
the
lpfm
station
and
that's
available
as
well
as.
F
E
We
just
added
through
renewals
of
the
rcn
astound
license
and
the
comcast
license
two
channels
of
hd
on
both
platforms.
So
to
me
that
doesn't
mean
much,
but
a
lot
of
people
get
really
excited.
J
And
it's
an
opportunity
to
give
a
shout
out
to
the
team
over
at
bnn
and
all
the
folks
that
do
the
hard
work.
It
really
is
a
gym
here
and
I
often
think
about
the
late
great
mike
baer,
who
started
over
there
and
saw
the
real
value
in
you
know
getting
community
information
out
there
and,
among
so
many
other
groups
and
organizations
that
have
taken
full
advantage
of
the
studios
over
there,
which
have
seen
some
upgrades
necessary
upgrades
over
the
years,
but
so
to
to
you
and
to
the
team
over
there.
J
B
We're
looking
at
the
the
specifics,
but
basically
in
some
of
the
years
and
you'll
see
it
next
year
and
some
of
the
applications
investments
as
we
migrate
from
some
systems.
Sometimes
we
have
to
run
both
the
previous
system
and
the
new
system
and
parallel
just
while
we're
off
board.
So
that's
some
of
the
reasons
for
spikes.
I
know
there's
you
know
like
times
when
we're
doing
expansion
of
the
so
I'm
just
giving
it
kind
of
like
a
high
level
answers
because
and
we'll
get
back
to
you.
Maybe.
J
B
It's
and
there's
piece
of
that
that
is
explained
by
accounting
changes,
so
there's
some
pieces
that
were
capital
expenses
that
are
going
to
the
operating
expense
and
some
that
are
getting
reclassified
within
different
items.
I
I
do
know
that,
but
I
want
to
be
able
to
account
at
the
line
item
to
be
able
to
tell
you.
It
was
this
system
when
we
were
moving
but
we'll
we'll
be
able
to
to
get
to,
but
there's
some
accounting
changes
and
there's
also
a
little
bit
of
what
I
was
telling
you
about.
J
You
know
where
it's
going
personnel,
so
I'm
assuming
it's
sort
of
equipment
upgrades
or
it's
technological
upgrades,
and
I
know
it
can
speak
probably
for
from
hiking
folks
at
b
m,
where
you
know
some
of
the
stuff
is
even
here
was
very
antiquated
for
the
longest
period
of
time
mike
you
remember
these
discussions
and
then
finally
every
investment
and
then
even
then,
once
you
know,
you
know
this
world
once
you
get
something
new
six
months
later,
it's
old
right,
so
we're
constantly
sort
of
chasing
a
tale
to
continue
to
be
on
on
the
cutting
edge
of
it.
J
So
that's
probably
what
it
is,
but
it
is
significant
and
it
kind
of
jumps
out
at
me
so
just
where
we
go
from
180
dollars,
non-personnel
to
1.3.
If
I
could
just
have
something
through
the
chair,
just
an
explanation
as
to
what
it
is,
I'm
sure
it's
justified.
I
just
want
to
get
my
hands
around.
B
J
Thank
you,
chief
chief
and
director
and
chief,
I
appreciate
your
time
to
this
and
you're
adding
tremendous
value
to
our
city
and
you
know
continuing
to
keep
us
on
cutting
edge.
Thank
you,
madam
chad.
Thank.
A
You,
council,
flaherty
public.
I
just
have
a
few
questions
and
there's
a
diana
who
submitted
a
video,
a
short
video
for
testimony
and
we'll
listen
to
that.
Anyone
here
who
would
like
to
do
another
round
in
testimony
you're
welcome
to
you
came
all
the
way
down
here
to
speak.
So
I'm
happy
to
hear
from
you
again
if
you
had
something
else
that
you
didn't
finish
and
then
I'll
read
the
letters
from
the
absent
counselors
for
public
access
television
that
offers
some
great
programming
I've
used
it.
E
Yes,
madam
sherwin,
this
year,
we
we
will
fund.
I
guess
the
the
peg
access
fund
will
provide
approximately
3.3
million
to
bnn
bnn
tries
to
live
carefully
within
their
budget
the
last
two
years.
A
lot
of
programming
was
not
being
done,
so
they
have
a
bit
of
a
surplus
which
is
helping
them
to
expand
programming
right
now.
One
of
the
things
they
wanted
to
do.
E
Glenn
williams
mentioned
that
chris
lovett,
who
had
been
for
decades
the
the
face
and
delivery
of
the
news
on
nnn
retired
and
a
new
team
has
just
started:
they're
sort
of
kicking
the
tires
and
testing
things
out
in
the
studio
right
now
and
hope
to
launch
by,
I
believe
july,
a
new
news
program
and
experience
if
they
what
they
can
to
do
that
programming
in
multiple
languages
it's
early
days.
Yet
I'm
optimistic,
they're,
enthusiastic
and
glenn
is
very
supportive
and.
E
Well,
we
had
a
renewal
in
the
budget,
we
the
money
that
is
funded
to
them.
The
peg
access
fund
is
money
that
comes
to
bnn
from
the
cable
companies.
Essentially
that's
so
we
we're
kind
of
the
the
pastor.
I
guess
the
city,
the
21st
century
fund.
This
year
we
were
able
to
slightly
increase
that
money
during
renewal.
We
got
some
extra
dollars
from
the
cable
companies
to
add
to
their
funds
the
the
basis
for
that
revenue
is
subscribership
to
cable
tv,
not
not
broadband,
just
cable
tv,
that's
that's
the
three
percent
fee.
E
If
you
will
that
contributes
to
this
fund,
that
is
diminishing,
people
are
cutting
the
cord.
It
has
not
impacted
us
yet
here
in
the
city.
I
think
it
will
soon
not
in
this
year's
budget,
maybe
not
next
year's
budget.
But
after
that
it
will
be
an
issue.
A
Thank
you.
I
would
love
to
see
a
pipeline
created
where
young
people
in
boston
who
are
interested
in
tv
production,
broadcast
film
et
cetera
beyond
you
know,
bnn,
and
I
know
that
there's
some
programming
there
could
collaborate
under
your
auspices,
perhaps
as
interns
or
volunteers
or
employees.
E
In
small
ways
it
does
we
in
the
summer
we
take
a
couple
of
a
couple
of
boston,
high
school
kids,
as
in
as
interns
and
team
them
up
with
that
college
interns,
sort
of
big
brother,
big
sister
type
routine,
that
works
out
well,
we
work
closely
with
madison
pax
broadcast
journalism
program
with
them
by
the
way
plato
walsa,
who
was
on
the
board
of
bnn,
recently
produced
a
film
and
used
quite
a
few
madison
park.
Students
on
that
film.
E
I
would
encourage
you
to
take
a
look.
She
did
a
great
job.
It
is
a
full-length
feature.
Film,
pretty
much
solely
produced
by
hersh
did
a
remarkable
job,
and
then
there
are
others.
How
do
I
put
this?
There?
Mostly
pockets.
Glenn
may
have
some
programs
as
well
at
bnn,
but
these
are
mostly
pocket
initiatives
that
happen.
I'm
thinking,
deb
sharif
is
another
producer
who
has
been
active
with
student
groups.
Many
years
ago,
jeb
was
a
teacher
over
at
east
boston.
A
E
Oh
yeah,
I
think
there
may
be
a
hearing
next
week
where
we're
going
to
address
that.
I
don't
really
know
I
thought
so,
but
I
might
be
mistaken.
Currently
the
city
of
boston
provides
through
this
fund.
A
Thank
you
for
the
clarification.
Thank
you
council
block,
mr
renee.
Do
you
mind
just
sort
of
on
the
question
specific
questions
to
the
numbers
that
you
were
asking?
I
just
wanted
to
have
the
answers.
True.
M
Which
you
have
the
floor.
A
M
What
we
did
was
we
provided
data
that
has
been
collected
from
our
learners
and
our
instructors
offered
that
to
explain
what
the
process
has
been
and
what
the
outcomes
have
looked
like
also
indicating
that
that
still
remains
a
deficit
towards
the
larger
community
at
hold,
as
as
a
whole,
to
be
able
to
get
access
to
some
of
these
resources.
M
E
E
Over
the
last
two
years,
I
guess
during
covert
tecco's
home,
has
really
benefited
from
tremendous
contributions
from
different
corporations
and
foundations.
As
people
as
the
issue
of
digital
equity,
inclusion
got
elevated
and
people
wanted
to
give
money
to
solving
this
problem.
E
M
No
problem,
so
thank
you
for
the
history
there.
Yes,
we
are,
we
are
been
afforded
probably
about
a
quarter
of
our
budget,
does
come
from
the
city
of
boston
to
the
peck
access
fund.
M
P
A
There
I
have
some
questions
from
my
colleagues
and
if
you
can't
answer
them
just
you
know
state
for
the
record
that
you'll
submit
them,
I'm
fine
with
that.
We
don't
have
much
time
left
and
I
think
that
my
colleagues
are
waiting
for
a
round
three,
so
we'll
just
read
them
into
record
and
if
you
want
to
submit
them
in
the
interest
of
time,
that's
okay,
too,
from
consolation
dear
committee
on
ways
and
means.
A
I
regret
to
inform
you
that
I
will
be
unable
to
attend
the
committee
on
ways
and
means
budget
hearing
on
the
department
of
innovation
and
technology
and
the
public
education,
government,
access
and
global
and
cable
fund
in
2022
information
technology
plays
a
critical
and
vital
role
in
the
seamless
operation
of
the
of
a
transparent
and
accessible
government.
A
I
have
a
deep
respect
for
our
I.t
workers,
who
ensure
our
digital
streets
are
working
so
that
we
may
go
to
work
the
pandemic
in
our
turn
towards
remote
work
and
hybrid
hearings
has
shown
a
bright
light
on
the
necessity
of
a
strong,
I.t
infrastructure.
Here
are
my
four
questions
in
regards
to
broadband
and
digital
equity
program.
What
is
the
status
of
extending
the
boston,
fiber
optic
network
to
connect
all
of
the
boston
public
schools
with
high
quality,
high-speed
and
reliable
internet.
A
Second
question:
what
is
the
status
of
expanding
wicked-free
wi-fi
within
boston,
20
main
street
district
in
regards
of
cyber
security?
In
recent
years?
Major
american
cities,
including
baltimore
atlanta
and
tulsa,
as
well
as
multiple
school
computer
networks
and
I.t
systems
across
the
country,
have
been
attacked
disabled
and,
in
some
instances,
held
the
for
ransom
in
an
honest
assessment
of
our
cyber
security
infrastructure.
A
What
score
would
you
give
our
level
of
preparedness
and
protection
against
cyber
security
threats
one
to
ten?
Would
they
be
with
one
being
imminently,
vulnerable
and
10
being
impenetrable
question?
4
technology
often
has
the
potential
to
leapfrog
successive
services.
For
instance,
many
immigrant
families
do
not
use
computers
instead,
relying
on
phones
and
tablets.
Similarly,
many
populations
do
not
rely
on
traditional
broadband
internet
solutions.
A
B
We'll
submit
them,
I
think
a
couple
of
them
we
had
answered
already
and
I'm
sure
that
we
can
pass
the
the
answers.
I
think
that
this
cyber
security
question
would
be
better
to.
I
don't
know
again,
I'm
in
pittsburgh
and
other
places
to
do
things
differently,
but
because
of
the
sensitivity
of
it,
and
maybe
it'd
be
better.
B
If
there
is
an
executive
session
format
here
to
dig
into
kind
of
sensitive
information,
I
don't
think
that
we
want
to
broadcast
it,
but
so
far
been
very
impressed
with
our
cyber
security
program,
spearhead
by
a
chief
information,
security
officer
and
then
the
fourth
one
again.
We
will
continue
to
work
with
the
offices
that
have
the
best
relationships
with
those
constituencies
to
try
to
reach
them,
and
evidently
there's
still
opportunities
and
even
working
with
the
council.
People
that
know
and
live
in
some
of
these
communities
have
access
to
them.
B
A
Okay,
thank
you.
We
can
send
them
to
you
as
an
email
form
too,
if
you
haven't
taken
any
notes
from
counselor
aaron
murphy,
dear
madam
chair
and
members
of
ways
and
means,
I
am
writing
to
inform
you
of
my
absence
during
today's
city
council
hearing
on
docket
zero,
four,
eight
zero,
two
zero
four:
eight
six
and
zero
five
zero
zero
fy
23
budget.
Do
it
peg
access
fund,
a
representative
for
my
staff
will
be
listening
in
and
following
up
with
me,
I
look
forward
to
reviewing
the
footage
and
following
up
as
nippy.
A
A
A
Can
you
give
insight
on
what
is
an
emergency
employee
question
three
on
page
172
in
program,
four
core
infrastructure:
there
is
a
3
million,
increa
dollar
increase
in
the
non-personnel
services
from
the
fiscal
year
2022.
Can
you
elaborate
on
how
this
increase
amount
will
enhance
cyber
security
and
increased
productivity
in
the
core
infrastructure?
Sincerely
aaron
murphy
so
same
right.
So
there's
a
couple
of
repetitive
questions:
there
we'll
submit
them
all
in
email
and
you
can
respond.
G
L
L
And
suddenly
there
was
this
common
understanding
of
what
inaccessibility
meant,
whether
in
the
context
of
a
disability
or
a
raging
pandemic,
and
so
virtual
access
to
public
meetings.
Like
this
budget
hearing
they've
emerged
as
an
accessibility,
accommodation
and,
in
fact,
one
that
the
disability
community
has
been
calling
for
for
many
years
before
code.
Remote
participation
is
the
latest
in
a
long
pattern
of
universal
design,
along
with
curb
cuts,
elevators
closed,
captions,
audio
books
and
so
many
other
features
that
began
as
accommodations
and
exploded
into
universal
popularity.
L
And
now
we
have
the
opportunity
to
make
permanent
this
universally
popular
technology
that
is
open
to
the
door,
to
government
participation
for
people
with
disabilities
or
chronic
health
conditions
or
young
children
or
barriers
to
travel,
just
so
many
groups
of
people
who
can
be
enabled,
through
virtual
access
to
engage
with
their
government
in
a
new
and
empowering
way.
This
is
a
just
cause
for
boston's
funds
to
make
remote
participation
of
kirkhope
2.0
for
the
modern
day.
Thank
you.
A
Thank
you
so
much
miss
dahan
who,
for
your
video
testimony.
A
I
don't
think
that
we
need
a
round
three,
I'm
not
sure
if
my
colleagues
are
returning
they've
left
their
belongings,
but
which
means
they
usually
have
to
step
out
to
the
restroom
or
something.
But
I
I
I
don't
have
any
questions
and
there's
no
one
else
here,
so
we
we
can
close
here.
Thank
you
so
much
for
your
work.
I
have
to
say
that
I
am
truly
impressed
by
your
ability
to
work
on
equity
in
terms
of
access
and
in
terms
of
attainability
and
how
accessible
things
are
relative
to
price.
A
Obviously,
we
still
have
a
lot
of
work
to
do,
but
I
I
do
think
that
you,
your
department,
is
super
responsive
and
I
thank
you
for
your
hard
work.
I
know
that
it's
you
know
you're,
basically,
the
skeleton
of
the
city
and
you're
holding
everything
together,
and
if
you
don't
hear
that
often
I
appreciate
your
work.
I
am
totally
impressed
by
your
work
and
I
look
forward
to
working
with
you
and
hopefully
we
can
meet
on
separate
terms
to
discuss
future
collaborations.