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From YouTube: Committee on Ways & Means FY22Budget: ISD
Description
Dockets #0524-0531, 0544 - Fiscal Year 2022 Budget: Inspectional Services Department
Held on June 2, 2021
B
I'm
calling
this
hearing
of
the
boston
city
council's
ways
and
means
committee
to
order
for
the
record.
My
name
is
kenzie
bach,
I'm
the
district
8
city
councillor
and
also
the
chair
of
the
council's
ways
and
means
committee.
This
hearing
is
being
recorded,
it's
being
live
streamed
at
boston.gov
city
dash,
council
dash
tv
and
broadcast
on
xfinity
channel
8,
rcn,
channel
82
and
fios
channel
964..
B
It's
part
of
a
council
review
process
that
encompasses
about
35
working
sessions
and
hearings,
talking
to
all
our
departments
about
their
proposed
budgets
and
we're
we're
coming
to
the
end
of
that
phase
of
the
budget
process.
So
we'll
do
the
last
of
those
hearings
this
friday
and
we
do
encourage
members
of
the
public
to
come
get
involved.
So
there's
a
number
of
ways
you
can
testify.
B
You
can
send
us
an
email
with
your
written
testimony
at
ccc.wm
boston.gov,
that's
wm
as
in
ways
and
means
so
ccc.wm
boston.gov,
you
can
go
to
boston.gov
budget
testify
and
sign
up
to
come
and
join
us
in
one
of
these
zooms
and
and
speak
about
any
given
department.
So
if
you
want
to
come,
join
us
for
this
one
today
on
the
environmental
services
department,
you
should
go
to
boston.gov
budget
testify.
B
You
can
also
there
upload
a
video
of
yourself
which
we
can
append
to
a
future
budget
hearing,
so
that
folks
can
see
your
video
testimony
and
we
will
be
having
a
dedicated
public
testimony
hearing
this
thursday
aka
tomorrow
at
6
p.m,
where
we'll
jump
straight
into
public
testimony.
So
if
you
have
a
comment
on
any
department-
and
you
haven't
had
a
chance
to
come
to
the
other
hearings
and
the
evening
is
better
for
you-
please
do
come
tomorrow
night
at
six
and
add
your
voice
on
the
city's
budget.
B
B
Today's
hearing
is
on
docket
0524-0526
orders
for
the
fy
22
operating
budget,
including
annual
appropriations
for
departmental
operations
for
the
school
department
and
for
other
post-employment
benefits,
docket
zero,
five,
two:
seven:
zero.
Five:
two:
eight
order
for
capital
fund
transfer
appropriations
and
docket
zero;
five:
two:
nine
zero
five,
three
one
orders
for
the
capital
budget,
including
loan
orders
and
lease
purchase
agreements.
B
I'm
pleased
to
be
joined
by
my
colleagues,
counselor
ed
flynn
of
district
two
councillor
liz
braden
of
district
9,
counselor,
andrea
campbell
of
district
4,
councillor
anisa,
sabi
george
at
large
and
councillor
julia
mejia
at
large,
and
very
grateful
to
chief
of
operations.
Dion
irish
and
the
interim
commissioner
of
isd
sean
lydon
for
joining
us
today,
along
with
some
of
their
assistant
commissioners
and
and
their
chief
of
staff,
who
I'll
allow
them
to
introduce
so
without
further
ado
I'll
turn
it
over
to
chief
dion
irish.
To
start
us
off.
C
Thank
you,
madam
chair,
good
morning
to
all
the
student
members
of
the
city
council.
It
always
gives
me
great
pleasure
to
be
able
to
speak
about
a
department
that
does
so
much
for
the
city
and
the
department
that
I'm
very
that's
very
dear
and
near
to
my
heart.
I
started
with
isd
in
1995
and
I
know
how
isd
touches
everyone
in
so
many
different
ways.
C
There
was
a
ton
of
work
going
on,
and
improvements
made
on
improving
our
processes
and
our
systems,
outreach
and
education,
increasing
transparency,
increasing
ethics,
there's
just
so
much
work
that
I'm
happy
to
turn
over
to
the
team
and
have
them
really
get
into
a
little
more
details
and
give
you
an
update
on
that.
I
look
forward
to
a
successful
fy
22,
hopefully
with
approval
of
mia
janie's
budget,
and
I
know
that
with
the
great
team
that
we
have
at
isd,
it
will
be
a
success
and-
and
it
all
starts
with
at
the
top.
D
Thank
you
very
much,
chief
irish.
Thank
you
very
much,
madam
chair
members
of
the
council.
Thank
you
for
having
me
first
and
foremost,
as
chief
irish
pointed
out,
I
have
I've
been
with
the
department,
it's
my
25th
year
with
isd
right
now
and
the
great
the
great
opportunity
to
serve
in
this
role
here.
When
chief
irish
asked
me,
would
I
consider
this
role?
I
can
honestly
say
that
I
was
I'm
absolutely
floored
and
I
am
honored
and
I
truly
am
flattered
to
be
considered
in
this
role
in
the
first
place.
D
I've
been
here
now.
I
believe,
it's
six
weeks
in
this
particular
role
and
have
a
great
great
report
with
my
colleagues
that
I
work
here
with
and
once
again
thank
you
for
your
time.
So
I'd
like
to
get
right
back
into
it.
So,
basically,
you
know
a
little
bit
of
background
on
our
building
division.
We
have
25
inspector
positions
here
in
isd.
D
23
are
currently
filled,
we're
assigned
by
wards
different
words
in
the
city.
We
have
what's
the
great
rather
than
rotating.
We
have
individuals
that
are
familiar
with
each
particular
job
through
its
phases
and
as
different
phases
come
up,
and
we
also
have
the
the
ability
to
implement
we
could
we
can
shift
individuals
on
a
needed
basis
and
the
floor
here.
The
individuals
very
very
readily
step
up
to
the
plate
when
we
do
need
help
in
a
different
area
for
a
certain
period
of
time.
D
Very,
very
cooperative
staff
here
on
the
floor
and
resp
inspectors
are
responsible.
Basically
reviewing
project
scope
on
short
forms
short
forms
are
your
everyday
repairs
and
we
can
honestly
say
during
colburn.
You
know
when
back
through
march
and
april,
when
both
large
and
small
jobs
a
lot
of
a
lot
of,
say,
big
projects,
they're
in
very
precarious
positions.
You
know
we're
ready
to
lose
pilings,
you
know
driving
sheep
pilings,
but
isd
did
we
took
the
forefront
and
we
we
had
implemented
covet
protocol
along
with
the
the
larger
construction
companies.
D
If,
if
this
didn't
happen
in
this
particular
time,
we're
going
to
lose
we're
going
to
lose,
not
only
not
only
it's
not
about
the
money,
but
it's
it's.
You
know
life
safety.
That's
our
focus
here
in
the
in
isd
overall,
but
also
you
know,
quality
of
life,
but
life
safety
needs
and
all
the
way
down
to
you
know
somebody
the
roof's
leaking.
We
can
we
work
with
them
and
we
can
honestly
say
rather
than
being
at
a
standstill
during
this
whole
early
on
in
clothing,
we
made
things
happen.
D
D
I'm
sure
you
know
with
members
of
the
council
that
there's
there's
two
sides
to
every
story,
so
it's
not
a
cut
and
dry
and
the
staff
here
on
board,
as
as
we
have
a
lot
of
new
staff,
and
has
it's
it's
it's
it's
a
it's
great
to
watch
people,
okay,
it
doesn't
something
comes
in.
It
has
to
be
deciphered.
It's
not
it's
not
cut
and
dry
a
lot
of
times,
there's
two
sides
to
every
story.
So
that's
that's
part
of
isd's
work.
Also,
it's
not
just
a
matter
of
going
out
and
rubbish.
D
Stamping
anything
that
comes
down
the
road
there's
two
sides
and
let's
take
a
look
at
the
back
story,
a
wonderful
staff
and
I
can
honestly
say
for
the
administrative
staff
they
get
you
the
background
they
get
you
and
then
you
can.
You
can
take
a
look
what's
going
on
down
below
the
scenes
and
right
now
permit
applications
they're
issuing
back
the
2019,
the
volume,
after
obviously
huge
drip
dip
in
april
and
may
of
last
year
when,
when
basically
the
country
was
at
a
standstill,
the
state
was
at
a
standstill.
D
We're
inching
back
up.
We're
not
inching
we're
making
great
strides
actually
here
over
this
cobot
one
of
the
great
things
that
came
out
of
the
covert
protocol
basically
or
the
covert
pandemic.
You
know,
I
can't
say
one
of
the
great
things,
but
one
one
positive
thing
that
did
come
out:
the
digital
implants,
implementation
into
the
system
itself
into
the
into
the
course
of
doing
business
here
become
much
more
efficient.
You
know
with
rit
staff.
D
You
know,
I
cannot
say
enough
about
them
that
that
the
the
changes
that
were
brought
about
in
isd
as
far
as
permitting
process
has
been
absolutely
incredible.
It's
it's
a
it's
a
time!
Saver!
It's
a
money!
Saver!
It's
a
it's!
A
manpower,
save
a
woman
power
saver,
it's
just
spectacular
what
rit
has
done
after
hours
work
process
when
it's
totally
it's
totally
on
online
system
right
now,
when
that
individuals
have
to
leave
a
job
site.
So
if
they
needed
somebody
this
evening,
you
know
they're
running
short
on
the
schedule.
D
They
have
to
get
this
into
place.
Get
these
forms
in
place
before
the
concrete's
coming
tomorrow
and
big
poor,
small
pores
didn't
make
a
difference.
It's
done
in
a
matter
five
minutes
now,
rather
than
an
individual
leaving,
leaving
a
job
site
coming
in
filling
out
paperwork
and
then
waiting
for
approvals.
It's
it's
a
matter
of
five
minutes
and
once
again,
that's
a
credit
to
rit
staff
here
at
isd.
D
Implementing
this
system
demolition
process
requires
this
demolition
permit,
and
you
know
this
protocol
that
standard
protocol
has
to
be
followed.
Obviously
you
know
historical
protocol
and
there's
different
situations
where,
where
you
know
we
can't
let
you
just
take
that
building
down
and
it's
it's
not
going
to
happen,
try
and
work
with
different
different
different
entities
throughout
the
city,
just
to
save,
say,
particular
buildings
and
unless
obviously
you
know
unsafe
and
dangerous
situation.
D
But
I
can
honestly
say
you
know
in
25
years
here
in
this
in
this
department
that
we
have
come
a
long
way,
much
more
user
friendly
and
much
more
efficient
than
I
have
ever
seen
in
my
life
and
once
again,
that's
a
creditor
chief,
irish
and
his
in
his
in
his
you
know,
leadership
role
in
the
it
staff
and
the
support
staff
that
we
have
here
right
now
and
thank
you
very,
very
much
for
entertaining
us
today.
Thank
you.
E
E
It
involves
the
impact
to
both
our
services
and
our
operations
due
to
covid.
So
it's
a
in
an
in
addition
to
an
increased
amount
of
work
sort
of
on
the
enforcement
side.
We
have
had
to
drastically
change
how
we
do
business
over
the
past
year,
much
of
which
has
lent
itself
to
sort
of
efficiencies
and
improvements
that
we've
been
able
to
make
that
that
we
will
continue
to
carry
forward,
and
you
know
one
of
the
most
important
parts
of
isd
and
one
that
probably
touches
constituents
across
the
city.
E
E
We've
been
very
steady
in
sort
of
implementing
changes
outlined
in
in
our
executive
order
that
was
signed
in
february
of
2019,
but
one
of
the
big
things
that
that
sort
of
came
out
of
of
kobe
was
our
switch
to
fully
online
and
remote
hearings,
which
I
know
the
council
has
also
dealt
with
it,
which
presented
some
significant
challenges
for
us.
Considering
the
volume
of
appeal
cases
that
go
through
the
department
every
year,
we
we
generally
see
in
2020
was
no
no
change
in
sort
of
volume.
E
E
We
implemented
some
extra
hearings
over
the
course
of
the
past
year
to
try
to
catch
up
sort
of
where
we
were
operationally
speaking,
and
I
think
the
ability
for
the
board
to
have
the
public
participate
without
having
to
come
into
city
hall
is
definitely
something
that
we've
valued
and
and
we'd
look
to
continue
doing
in
some
format.
Moving
forward,
the
in
I
mentioned
the
the
executive
order,
and
I
know
that's
something
of
importance
to
the
council,
particularly
on
sort
of
the
operational
improvements
that
we've
needed
to
make
to
the
board.
E
I
can
happily
say
that
of
all
of
the
measures
outlined
in
the
executive
order
have
either
been
implemented
fully
or
are
in
the
process
of
implementation.
I
think
the
last
remaining
item
on
on
the
list
is
our
electronic
plans,
adoption
which
we,
when
we
switched
to
sort
of
a
remote
operational
system.
Here
our
electronic
plan,
submission
to
the
department
for
permit
applications
went
from
you
know.
E
E
We
will
continue
to
see
sort
of
some
of
these
just
operational
improvements
moving
forward
once
once
we
have
everybody
fully
staffed,
but
I
think
that
investment
that
was
made
last
year
that
the
council
supported
has
has
really
helped
us
out.
So
far,
I
think
could
move
over
to
health,
which
is
is
probably
the
division
that
was
empowered
with
the
most
amount
of
additional
work
over
the
past
year
as
the
enforcement
agency
for
all
of
the
city
and
state
coveted
orders.
E
E
Done
some
very
aggressive
recruitment
and
hiring
across
the
entire
department,
but
particularly
for
the
health
division,
because
it's
one
of
our
most
important
regulatory
divisions
here
those
positions
are
being
filled
as
we
speak.
One
of
them
is
already
filled
and
we
are
hopeful
to
bring
on
that
second
inspector
before
the
end
of
this
fiscal
year,.
E
Move
on
to
housing
again,
you
know.
The
common
theme
for
the
whole
presentation
is,
is
the
impact
that
kovit
has
had
on
on
isd
and
how
we
operate.
One
of
the
biggest
challenges
that
we've
had
over
the
past
year
is
conducting
our
proactive
rental
inspections.
So,
as
the
council
is
aware,
we
require
all
rental
housing
units
in
the
city,
long-term
rental,
housing
events
in
the
city
to
register
with
isd
and
be
inspected
on
an
ongoing
basis,
and
we
generally
try
to
do
12
to
14
000
of
those
inspections
annually.
E
We,
we
initially
select
a
a
number
of
units
that
are
supposed
to
be
inspected
every
year
for
2020.
Since
many
of
those
inspections,
hadn't
happened,
we've
rescheduled
those
for
this
year,
so
we're
we're
in
the
field
and
we're
doing
those.
You
know
I
will
say
there
continues
to
be
some
apprehension
from
from
tenants
on
allowing
staff
into
their
properties
for
these
inspections
and
we're
trying
to
work
directly
with
those
folks
to
make
sure
that
we
complete
these
inspections,
sure
that
they
have
a
safe
and
healthy
place
to
live.
E
E
E
E
We
currently
have
issued
a
in
excess
of
160
000
worth
of
violations,
many
of
which
are
appealed,
most
of
which
are
upheld.
I
think
we
we
have
several
that
are
in
housing
courts,
some
of
the
bigger
fines
right
now,
but
we
are
moving
forward.
Those
processes
we
we've
we've
collected
a
large
amount
of
those
funds,
but
we,
you
know,
we
we
were
still
ongoing.
E
Another
part
of
work
that
that
we're
in
the
process
of
implementing
within
our
housing
division
is
the
recently
adopted
condo
conversion
ordinance
and
the
housing
stability
notification
act,
both
of
which
require
some
some
enforcement
measures
from
our
housing
division.
I
think
the
two
ordinances
there
are
a
good
example
of
sort
of
interagency
collaboration,
so
it's
not
just
isd's
responsibility
to
monitor
and
enforce
these.
E
E
E
Health
inspectors,
starting
out
at
four
o'clock
in
the
morning,
they're
out
dating
our
public
alleys,
our
sewer
systems
and
monitoring,
road
and
activity
in
and
around
construction
sites.
I
would
say:
we've
nearly
doubled
the
amount
of
proactive
baiting
in
the
past
year
that
we've
done
in
years
past,
primarily
as
a
way
to
sort
of.
E
Control
a
problem
before
it
becomes
the
problem,
but
a
large
part
of
the
work
that
we've
been
doing
over
the
past
year,
both
in
the
environment
department
division
as
well
as
across
the
environment,
is
educational
outreach
to
our
constituents.
So
we
want
to
provide
information
to
residents
on
what
they
can
do
as
far
as
rodent
control
measures
go
and
and
how
we
can
work
with
residents.
I
think
consular
marines
district,
for
example,
there's
there's
been
a
lot
of
activity
there.
E
E
So
I
think
that
sort
of
collaboration
between
isd
and
the
public
has
been
really
important
in
in
sort
of
managing
and
mitigating
the
road
and
activity
across
the
city,
and,
as
we
continue
to
see
our
business
districts
come
back
to
life
over
the
next
few
months.
We
we
may
see
activity
change,
but
but
we're
ready,
willing
and
able
to
respond
to
those.
I
think
we
held
a
very
informative
workshop
with
with
a
public
workshop
in
october
of
last
year.
E
I
think
we're
going
to
continue
to
do
those
moving
forward.
We
get
great
feedback
from
residents
and
you
know
we
do
a
lot
of
proactive
work,
but
we
we're
really
reliant
on
her
700
000
plus
residents
to
help
us
out
in
identifying
where
we
need
to
do
more.
So
that's
something
that
you
know
we'll
continue
to
do
in
the
coming
year,
our
our
last
regulatory
division
that
I
wanted
to
give
some
some
oversight
to
is
our
weights
and
measures
division.
So
it's
a
little
known
division,
but
really
important.
E
The
enforcement
side
is
in
our
way
to
measures
division.
So
that's
sort
of
the
the
general
update
on
our
regulatory
divisions.
Another
really
important
division.
That
ise
has
is
our
constituent
services
division
during
covid
our
and
our
switch
to
fully
remote
operations
for
for
much
of
our
administrative
work.
Call
volume
and
email
volume
increased
significantly,
both
in
terms
of
just
the
the
regular
work
as
as
well
as
complaints.
E
Referrals
from,
but
I'd
say
our
call
volume
exploded
over
the
past
year,
our
constituent
services
liaisons
and
our
call
center
reps
sort
of
we.
We
moved
our
call
centers
fully
remote,
which
was
a
challenge
in
the
beginning
to
make
sure
that
our
staff
were
able
to
answer
and
respond
to
calls
outside
of
the
office.
E
One
thing
that
we
did
identify
over
the
past
year
is
sort
of
the
significant
volume
of
calls
that
we
get
to
our
call
center,
that
are
housing
related.
So
these
are
complaints
about
housing
conditions,
requests
for
inspections
and
response
for
sort
of
the
unsanitary
living
conditions
out
of
our
world.
E
We
set
up
a
dedicated
housing
call
center
in,
I
think
the
end
of
the
summer
that
handles
all
of
our
incoming
housing
requests.
So
now
that
we
have
so
these
two
call
center
operations,
we've
been
able
to
be
better
about
and
more
efficient
about,
responding
to
the
housing
requests
because
they
are
going
directly
to
the
housing
division
and
leaving
our
lines
open
at
the
main
call
center
for
other
operations.
E
E
E
It's
comprised
of
our
call
center,
our
constituent
services
division,
as
well
as
building
housing,
the
fire
department,
the
public
health
commission,
the
police
department,
we
sort
of
coordinate
our
our
response
to
special
cases
and
much
of
what
the
ine
team
has
been
doing
over
the
past
year
is
coveted
related
enforcement,
particularly
on
gatherings
in
over
the
fall
and
winter.
Our
ine
team
responded
to
just
about
100,
specific
complaints
related
to
parties
and
gatherings
in
violation
of
covet
orders,
and
we
responded
to
those
with
a
variety
of.
E
Measures
from
issuing
warning
notices
to
formal
violations
to
fines
and
our
ine
team,
the
really
specialized
focus
of
them.
It's
been
very
helpful
to
have
them
and
we're
looking
to
continue
their
operations
and
sort
of
expand
their
and
their
capabilities
moving
forward,
which
is
part
part
of
our
our
budget
proposal
before
you.
So
I
think.
F
So
we're
just
going
to
touch
briefly.
A
lot
of
these
items
are
things
that
chris
has
already
talked
about
in
reflecting
on
the
work
of
our
divisions,
but
we
just
want
to
touch
on
a
few
of
the
central
departmental
goals.
How
we've
achieved
this
in
fiscal
year
21
and
just
looking
ahead
to
fiscal
year
22
how
we're
planning
on
continuing
to
bring
this
forward
in
our
work.
F
First,
I
just
want
to
stress
our
efforts
around
education
and
outreach.
Isd's
central
mission
is
focused
on
safety,
so
one
of
the
main
ways
we
try
to
do
this
is
trying
to
inform
constituents,
inform
homeowners
renters
both
about
the
services
that
we
offer,
but
also
what
they
can
do
to
maintain
safety
in
the
community
as
well.
F
Some
ways
that
we've
done
this
in
the
past
year
and
we've
you
know
working
in
a
remote
virtual
space.
That's
given
us
a
chance
to
experiment
with
some
things
that
we
want
to
pull
forward,
but
also
with
reopening
there's
ways.
We
can
be
back
out
in
the
fields
leveraging
our
constituent
services
staff
and
collaborating
with
colleagues
at
ons
and
other
divisions
to
get
the
word
out.
Just
three
key
examples:
we
just
closed
out
in
may
building
safety
month.
F
This
was
a
series
of
initiatives.
We
did
a
communication,
push
through
our
social
media
channels
and
emails
out
to
our
contacts.
We
did
a
walk
through
with
all
isd
inspectors
where
we
did
a
full
field
day
where
they
went
out
into
the
wards,
with
teams
of
their
colleagues
from
across
divisions
to
do
a
visual
inspection
on
buildings.
F
A
few
other
examples
are,
we
did
a
zoning
101
workshop.
This
is
something
that
we've
started
and
plan
to
continue
in
the
future.
We
understand
that
the
permitting
process
can
be
confusing
for
somebody
who's
new
to
this.
So
we're
just
trying
to
make
it
as
easy
to
access
that
information
as
possible.
So
in
these
workshops,
our
planning
and
zoning
team
and
our
building
officials
talk
through
what
that
process
looks
like
and
then
finally,
we
did
a
tools
of
the
trade
workshop
with
ons,
I
believe
for
economic
development.
F
Chris,
as
he
talked
through,
our
divisions
talked
through
many
of
the
ordinances
that
we
provide
oversight
onto
the
vast
majority
of
these
fall
under
40u
and
there's
some
opportunity
for
us
to
streamline
our
administration
and
follow
up
on
these
to
ensure
compliance,
because,
of
course
we
want
to
stress
education
and
outreach.
But
if
we
are
not
making
progress
on
an
issue,
we
do
want
to
be
able
to
leverage
binds
or
other
tools
at
our
at
our
disposal
to
make
sure
that
we
are
closing
out
problem
issues.
F
And
then,
finally,
we
as
a
department
have
been
doing
a
lot
of
work
around
technology
improvements.
This
is
something
that
started
prior
to
cobit.
That
is
certainly
something
that
has
been
helpful
as
we
work
in
a
remote
world
again,
we've
been
able
to
leverage
it
while
we're
serving
customers,
not
in
person,
but
we're
hoping
to
pull
some
of
these
learnings
forward,
as
we
do
reopen.
F
All
of
our
use
of
technology
is,
with
a
focus
of
really
improving
customer
service
and
improving
our
internal
staff,
experience
making
sure
we're
as
efficient
as
possible.
Here
a
few
highlights
from
what
we
were
able
to
deliver
in
fiscal
year.
21.
and
chris
has
touched
on
many
of
these.
We
adopted
city
workers,
so
we
as
a
department
are
now
leveraging
the
same
tool
set
to
respond
to
311
cases
as
our
colleagues
and
other
departments.
F
We
also
were
able
to
introduce
a
short-term
rental
3-1-1
complaint
type,
which
we
were
excited
to
be
able
to
make
available.
That
was
something
that
was
asked
for
in
the
community
early
on.
In
that
ordinance,
we
were
also
able
to
start
taking
e-check
payments
which,
particularly
as
we
went
to
work
in
a
remote
world,
allowed
us
to
avoid
taking
mail-in
checks
for
the
vast
majority
of
our
business
and
allowed
people
to
continue
obtaining
permits
and
services
as
quickly
as
possible.
F
We
equipped
staff
for
remote
work.
We
pushed
out
laptops
tablets
and
cell
phones
that
allowed
us
to
be
flexible
in
terms
of
staff
in
the
building,
and
we
launched
both
the
zoning
board
of
appeal.
We
now
take
online
applications
and
payments,
and
we
launched
a
public-facing
project
tracker
moving
forward.
We
plan
to
continue
this
work
in
fiscal
year.
22.
F
chris
mentioned
e-plans.
This
has
been
a
project
that
has
been
we've
been
pushing
for
for
a
while.
We
are
going
to
be
kicking
that
off
this
summer
and
we'll
have
that
out
in
the
world
in
the
near
future
and
we're
also
bringing
additional
applications
online,
so
we're
looking
to
expand
online
services
to
some
of
the
areas
that
we
don't
currently
have
and
with
that,
thank
you
for
letting
us
run
through.
F
D
Thank
you
very,
very
much
kelly
once
again.
Thank
you
very
much
for
your
past
for
the
help
in
the
past
year.
This
I
have
to
say
you
know,
members
of
the
council.
This
is
probably
the
key
individual
as
far
as
rit
implemented
went
here.
This
is
the
young
lady
that
made
it
happen
this
year.
Thank
you
very
much.
That's
all.
I
wanted
to
say.
C
Well,
yeah,
thank
you
to
the
entire
team.
You
know
some
of
the
things
that
they
mentioned
may
seem
mundane
and
not
glamorous,
but
they're
actually
quite
impactful,
and
I
think
the
public
will
see
the
benefits
of
these
improvements
that
they're
focused
on
and
they
can
literally
talk
for
another
hour
about
work
that
they're
doing,
but
we're
not
going
to
do
that.
Certainly
I'm
sure
there's,
maybe
questions
that
you
all
may
have
beyond
what
was
discussed
in
the
working
session
so
we'll
leave
it
there.
B
Great,
thank
you
so
much
chief
irish
and
commissioner
lydon
and
kelly
and
chris
for
that
presentation
and
for
addressing
many
of
our
questions
that,
as
you
said,
we
sent
ahead.
I'm
so
appreciate
that
I'm
going
to
jump
into
counselor
questions
as
usual
I'll
reserve
mine
to
the
end.
I
do
want
to
know
that
we
were
joined
in
the
meantime
by
our
president,
pro
tem
counselor,
matt,
o'malley
district,
six
and
also
by
counselor,
michael
flaherty
at
large,
I'm
gonna
jump.
B
B
So
I
will
raise
my
gavel
after
five
minutes
and
and
and
really
ask
you
to
be
done
after
seven
and
if
you've
got
second
round
questions,
that's
great,
but
just
save
them
for
the
second
round,
because
we've
been
running
into
kind
of
10,
11
12
minute
first
rounds
and
it
just
it
it's
a
little
tough.
So
with
that
word
of
warning,
I
will
go
to
counselor
flynn
counselor
plenty
of
the
floor.
G
Well,
thank
you.
Thank
you.
Council
bark
and
I
want
to
say
thank
you
to
commissioner
lydon
and
chief
dion,
irish
and
chris
english
and
and
cali
mackey
as
well
in
the
in
the
isd
team,
they're,
very
professional
and
they're
hard
working
and
especially
over
the
last
year,
they
did
an
exceptional
job
for
the
presidents
of
boston.
I
think
this
is
one
of
the
most
important
budget
meetings
we
can
possibly
have
because
this
is.
G
G
You
know
we're
we're
going
to
give
them
more
duties
now
to
investigate
people's
homes
that
want
to
sell
some
type
of
food.
You
know
the
city
council,
when
we
do
that.
The
city
council
has
a
responsibility
to
to
advocate
fiercely
for
more
funding
if
we
want
to,
if
we
want
to
add
these
programs,
but
I'm
not
blaming
isd,
but
I
think
you
guys
are
overworked
and
underpaid
and
you
do
a
tremendous
job.
D
D
You
know
once
again
it's
a
blessing
that
came
out
of
colvin,
and
I
think
that
that
staffing
level,
I
believe
that
we're
adequate
and
I
think
that
the
efficiency
once
moving
forward
at
the
fiscal
year
22,
the
efficiency
of
our
automated
systems,
is
gonna,
be
it's
it's
key
moving
forward
and
operate
a
much
more
efficient
basis,
rather
than
you
know,
rather
than
staffing
more
at
higher
levels.
In
my
opinion,
that's
my
take
on
that
counselor.
G
D
C
G
The
the
the
other
issue
is,
I
I
focus
a
lot
on.
Is
the
short-term
rentals,
the
these
outrageous
house
parties
that
I
see
in
my
neighborhood
in
south
boston
after
I
was
construction
test
and
vote
in
control?
I
had
I
had
hearings
on
all
of
these
issues:
pest
and
rodent
control
in
the
salt
bend
in
chinatown.
I've
been
on
walking
tours
with
public
works
and
inspectional
services
on
pest
control
issues.
D
D
It's
just
a
matter
of
implementing
more
are
asking
the
developers
more
solutions,
more
engineered
solutions
to
the
activity
to
rodent
activity
in
particular,
and
that's
what
just
this
morning
touching
bases
with
this
and
that's
what
we
intend
to
implement
once
once
again,
we're
gonna
have
a
different
set
of
guidelines,
a
different
set
of
rules.
As
far
as
you
know,
particularly
in
the
neighborhoods
you
just
mentioned-
also
austin
brighton
so
and
that's
that's
being
addressed
as
we
speak.
D
G
Then
then,
another
issue
I
focus
on
commissioner
in
chief
is
illegal
dumping
of
garbage.
I
see
a
lot
of
construction
companies
fire
their
garbage
in
my
district,
especially
in
chinatown
as
if
as
if
that's
a
dumping
ground,
and
I
think
I
need
more
help
in
tracking
down
these
these
contractors-
the
construction
guys
that
are
that
are
doing
this.
I
chased
one
guy
going
down
beach
street
for
about
a
half
a
mile
last
year
and
I
I
couldn't
catch
him.
G
D
Understandably-
and
I
can
I
can
also
say
you
know
our
code
team
they're
very
early
and
they're
very,
very
active-
and
they
they
are
very
detective
oriented,
they
will
go
through
and
they
will
find
it's
it's.
I
would
say
ninety
percent
of
the
time
they're
gonna
they're,
gonna,
they're
gonna,
find
who
the
perpetrators
are
in
these
and
then
there's
heavy
fines
and
also
they're
on
they're
on
the
board
for
next
time
around.
D
G
E
E
G
H
Thank
you,
councillor
bach,
and
I
apologize
I'm
off
video
because
I'm
in
my
car,
while
I
go
out
to
a
flag
raising
out
here
on
the
plaza,
so
I'm
I'm
trying
to
manage
this
from
a
laptop
and
a
phone
safety.
So
I
am
parked
that's
for
sure,
but
thank
you
all
for
the
work
that
you
do
and
and
sean
I,
as
I
told
you
just
really
great,
to
see
you
in
the
role
you're
responsive,
you
work
really
hard.
So
congratulations
on
on
the
position.
H
Dion
thanks
for
everything
you
continue
to
do,
of
course,
as
well,
really
appreciate
you
and
the
entire
team,
and
frankly
the
men
and
women
at
isb
who
went
above
and
beyond
in
the
midst
of
covid,
a
lot
of
regulations,
changed
rules
and
requirements,
particularly
around
construction.
We
had
illegal
construction
because
people
didn't
want
to
stop
constructing
at
the
beginning
of
covet
and
folks
were
really
responsive
to
the
concern
from
residents
around
enforcing
some
of
these
measures.
H
So
thank
you
to
you
and
your
team
and
kelly
and
chris
thank
you
for
your
presentation
as
well
I'll.
I
just
have
maybe
just
a
few
questions.
I
also
want
to
give
a
shout
out
to
thank
you
to
flavio
from
me
dustin
on
my
team
as
well,
because
he's
been
extremely
responsive
to
a
whole
host
of
cases
we're
bringing
his
way.
H
So
thank
you
to
him
as
well,
one
obviously,
with
the
virtual
zoning
hearings,
we've
been
hearing
a
lot
of
great
feedback
around
just
the
new
investments
in
technology
being
able
to
pay
online
not
having
to
show
up
at
10
10
mass
ave,
streamlining
processes.
People
want
to
see
that
go
forward.
Virtual
zoning
board
hearings.
H
So
if
there
could
be
a
designated
helpline,
that's
one
question
and
then
maybe
a
meeting
facilitator
who
coordinates
the
testimony
while
allowing
the
ambassador
to
be
accessible
for
questions
throughout
the
meeting.
So
just
I
think
further
supports
wondering
if
you
guys
are
hearing
some
of
that
too.
We
want
to
lift
that
up
as
ways
to
to
help
and
then
the
second
is
around
the
zoning
board
of
appeal.
H
Folks
have
asked
that,
in
order
to
have
a
better
understanding
of
the
projects
that
are
going
to
be
proposed
in
their
neighborhoods
and
more
time
to
engage
the
vba
before
the
hearing,
if
we've
explored
posting
at
the
same
time
that
things
are
posted
in
the
herald
or
if
we've
explored
linking
to
the
agenda
by
clicking
the
hearing
date
on
the
vba
webpage,
something
I
think
cambridge
does,
where
you
can
click
and
get
access
to
the
agenda.
Various
relevant
documents
related
to
the
proposal
documents
such
as
letters
of
support
opposition
bpda
review.
H
E
Council,
great
questions
and
great
points.
We
definitely
hear
it
loud
and
clear
about
the
need
to
sort
of
improve
the
zba
process
for
the
public.
As
far
as
participation
and
testimony
goes,
you
know,
the
the
challenges
of
virtual
hearings
and
and
opportunities
with
virtual
hearings
have
really
sort
of
created
a
sort
of
an
ongoing
list
of
improvements
that
that
we'd
love
to
make
and
that
we're
looking
to
make.
E
Members
have
them
in
the
case
packets,
in
advance
of
the
hearings,
so
that
you
know
in
the
event
that
you
know
someone
has
difficulty
logging
in
or
or
providing
testimony
in
person
that
that
written
testimony
is
super
important
for
us
and
the
written
testimony
in
advance
sort
of
gives
the
board
an
opportunity
to
to
have
the
time
to
consider
the
comments
of
the
public
prior
to
rendering
the
decision.
On
a
case,
we
have
a
dedicated
email
list
for
submission
of
testimony,
but
I
I
think,
you're
right.
E
Your
idea
is
about
sort
of
having
the
operationally
staffed
hearings
to
sort
of
facilitate
that
testimony
and
address
technology
issues
in
real
time
and
lend
support
to
our
ambassador
or
great
ideas,
and
I
think
that's
something
we
we
definitely
could
move
forward
with
implementing
for
both
hearing
days
and
sort
of
just
as
part
of
the
general
operations
of
the
board.
I
think
we
we
brought
on.
We
had
three
new
positions
funded
in
fy
21
dedicated
to
the
board
of
appeal.
E
F
The
only
thing
I
want
to
add
there
is
like
chris
said
that
is
a
goal
of
ours
to
make
that
information
as
available
and
as
transparent
and
understandable
to
constituents
as
possible.
We
did
launch
the
zba
project
tracker
this
past
year.
It
is
a
first-round
version
that
we
will
be
continuing
to
improve
upon
over
time,
especially
in
terms
of
incorporating
other
documents
for
the
project
and
just
other
information
on
the
project
again
to
make
that
as
accessible
as
possible.
For
folks
who
are
trying
to
see
what's
going
on
in
their
neighborhood.
B
I
Thank
you,
madam
chair.
I
want
to
thank
everyone
from
isd
and
for
the
incredible
work
that
you
do
and
it
all
keeps
going.
I
think
it's
it's
it.
It
impacts
so
many
aspects
of
our
lives
in
the
city,
and
I
really
appreciate
all
the
great
work
that
you
do
and
how
responsive
you
are
when,
when
we
call
when
our
office
calls,
we
we
have
you're
very
your
office
is
very
responsive
to
constituent
concerns.
I
Control
is
always
an
issue.
I
just
wonder.
Is
there
anything
in
terms
of?
Is
there
anything
more
that
we
can
do
in
terms
of
requiring
landlords
to
provide
adequate,
refuse
canisters
for
trash
cans
for
for
for
trash?
Because
that's
one
of
the
big
issues
and
also
what
is
the
most
ex
best
way
to
go
about
requesting
a
building
inspection
for
rental
properties?
We
we
have
a
lot
of
rentals
in
our
neighborhood
in
austin
brighton.
I
I
Ignoring
of
the
the
regulations,
so
thank
you
for
thank
you
for
intervening
in
those
cases
just
out
of
interest.
How
many,
how
many
short-term
rental
cases
did
you?
I
don't
know
if
you
have
this
at
your
fingertips,
but
just
also
brighton.
We
have
a
lot
of
large
buildings
with
absentee
landlords
and
I
just
wondered
if
you
have
any
numbers
any
hard
data
on
the
numbers
in
by
district
for
short-term
rental
violations
and
those
are
really
the
three
questions
I
have
right
now.
E
Take
them
in
in
reverse
order
here,
as
far
as
the
the
short-term
rental
cases
by
ward
or
district
we're
happy
to
follow
up
with
you.
After
the
hearing
with
those
numbers,
I
don't
have,
we
don't
have
them
right
on
hand,
but
we
can
certainly
provide
those
after
we
conclude
the
hearing,
fine,
thank
you,
as
as
far
as
gaining
access
to
properties
you,
you
know
you
you.
E
E
We
have
the
ability
to
issue
a
violation
to
have
a
court,
provide
us
with
access
to
a
property
in
cases,
so
that
that
is
an
avenue
that
we
we
can
use,
but
I
think,
as
far
as
the
reporting
that
the
best
way
to
go
about
it
is
is
3-1-1.
All
of
our
work
really
does
involve
being
responsive
to
complaints,
but
the
311
system
is
great
as
far
as
our
tracking
purposes
and
our
ability
to
keep
residents
and
constituents
updated
on
our
response.
E
We
recognize
some
of
our
housing
cases
can
take
a
long
time
to
resolve,
whether
that's
because
of
access
or
because
of
a
court
process,
but
our
ability
to
to
keep
residents
informed
of
the
status
of
their
complaint
that
the
the
adoption
of
city
worker
and
our
responsive
process
through
311
is
the
best
way
to
go
about
doing
things.
Just
it
gives
us
the
ability
to
report
out
stats
and-
and
things
like
that,
so
I
I
would
say
I
would
recommend
continuing
to
use
those
systems
moving
forward.
I
Good
and
and
then
the
rodent
issue,
I
I
I'm
actually
alarmed
at
the
amount
of
rodents
that
I'm
seeing
in
places
that
I
didn't
see
rodents
before.
In
terms
of
I,
I
really
applaud
the
the
public
information
campaign
because,
but
we
we
would
be
happy
our
office
would
be
happy
to
help
disseminate
that
and
get
it
out
into
the
neighborhoods
or
even
if
there's
an
electronic
version,
we'd
be
happy
to
put
it
on
our
newsletter
and
get
it
out,
because
I
think
it's
it's
an
all
hands
on
deck
effort.
I
I
don't
think
we're
going
to
do
it
by
just
beating
and
trapping
is
not
going
to
crack
it.
We
need
to
do
a
lot
of
preventative
work
as
well,
so
our
office
is
very
happy
to
help
with
that,
disseminating
that
that
information-
and
really,
I
think,
that's
all
I
have
for
for
the
moment
the
other
thing
and
just
access
to
zba,
I
I
was
wondering,
is
there-
is
there
any
way
that
we
can
track
historically
track?
You
know
projects
and
then
the
variances
that
different
different
projects
received.
D
I
may
council
braden.
Thank
you
very
much.
It
is
absolutely
possible.
We
do
have
document
document
room.
The
keeper
of
the
records
is
on
I'm
bridget,
kenny
white,
and
it
has
all
the
information
that
any
kind
of
information
you
need
email
her
and
she
will
readily
have
that
available.
For
you
instantaneously,
almost.
I
E
E
So
currently
that
has
information
about
projects,
hearing
days
community
process
and
and
sort
of
a
description
of
the
work
there.
What
we're
looking
to
expand
on
is
is
linking
our
decisions
linking
the
notices
to
to
that,
so
that
people
can
stay
updated
with
those
measures.
I
think
that's
definitely,
a
fiscal
22
project
is
sort
of
expanding
the
amount
of
information
that
is
connected
to
our
tracker,
and
it
will
certainly
you
know,
any
suggestions
any
and
all
suggestions
for
for
how
to
make
that
better.
I
E
B
B
So
much
and
yeah
I
actually
use
that
it's
very
cool
the
historic
scanning
in
I
found
a
handwritten
permit
from
my
my
family's
house
going
back
100
years
and
it
was
a
neat
thing
and
I
do
just
want
to
note
from
earlier
council
counselor
campbell
froze
up
at
the
end,
so
she
wasn't
able
to
thank
you
all,
but
she
was
on
for
the
duration
and
heard
everything
he
says.
Thank
you.
B
K
Yes,
so
really
excited,
you
guys
know
how
much
I
love
isd
so
happy
to
be
here
with
you
all
today.
I'm
just
curious.
I'm
gonna
talk
a
little
bit
about
residential
kitchens
and
I'm
curious
about
how
the
budget
reflects
how
we're
going
to
monitor
residential
kitchens.
I
know
chris,
you
said
that
we
were
very
close
to
implementing
the
permanent
permanent
permit
process,
but
the
ordinance
stated
that
the
law
should
go
into
effect
within
30
days
and
we're
still
waiting
for
the
zoning
amendment
to
go
through.
K
Can
you
talk
a
little
bit
about
what
the
delay
has
been
on
the
administration
end
and
what
is
being
done
so
that
in
the
future
that
we
ensure
that
policies
that
are
submitted
by
the
council
is
password
in
the
timeline?
We've
been
getting
a
lot
of
calls
from
folks
who
are
eager
to
start,
and
it
just
seems
like
we're
in
a
holding
pattern.
K
In
the
past,
you
have
found
that
increasing
fines
lead
to
more
compliance.
Is
there
a
correlation
between
those
two
and
how
are
we
going
to
deal
with
particularly
problematic
properties
that
either
refuse
to
pay
or
continue
to
not
comply
even
further,
even
after
they've
been
fined
or
or
whatever
have
you.
E
I
think
we
I'll
take
them
in
reverse
order.
The
increased
use
of
fines,
much
of
our
enforcement
authority
is,
is
remedial
right.
So
we
want
to
make
sure
that
problems,
whether
it's
a
building
or
a
housing
issue,
is
remediated
in
a
in
a
timely
manner.
So
we
want
the
problem
to
be
fixed.
What
we
are
looking
to
do,
sort
of
as
part
of
our
ongoing
efforts
to
increase
compliance
is
use
fines
as
a
way
to
ensure
that
that
problems
are
being
addressed
and
given
the
the.
E
Our
health
division
conducts
inspections
of
all
restaurants
in
the
city
and
that's
really
the
bulk
of
their
work.
Much
of
of
the
outdoor
dining
work
that
we've
been
doing
is
inspections
related
to
to
compliance
with
cove
measures,
but
also
sort
of
response
to
complaints.
I
think
we
we
did
approximately
ten
thousand
food
service
establishment
inspections
last
year,
it's
generally
on
par
with
with
years
past.
E
B
E
Yep
so
we're
sort
of
doing
a
one-on-one,
I
don't
want
to
say
hand-holding,
but
providing
guidance
on
on
how
operators
can
meet
the
minimum
requirements
of
the
ordinance
and
how
to
safely
operate
these
moving
forward.
Once
we
do
issue
a
permit,
we
we
require
sort
of
this
application
up
front
and
making
sure
that
the
operators
are
properly
certified
and
trained,
and
then
it
requires
an
inspection
before
we
issue
the
operational
permit.
E
E
The
type
of
food
is
limited
right,
so
this
is
a
sanitary
code
requirement
that
they
have
to
be
shelf-stable
foods.
You
know
jams,
jellies,
hot
sauces,
breads
that
type
of
thing,
nothing
that
needs
to
be
temperature
controlled
and
I
think,
providing
that
kindness
to
potential
applicants
has
been
helpful
for
them
just
to
give
a
better
understanding
of
what
these
operations
actually
look
like,
and
then
you
know
once
the
permits
issued
we're
sort
of
in
response
mode.
B
A
Thank
you,
madam
chair
and
good
afternoon.
Ladies
and
gentlemen,
chris
kelly
dion,
thank
you
for
your
great
partnership.
Commissioner.
Lyden.
Congratulations
on
this
well-deserved
promotion.
I
can
speak.
You
know
it's
funny.
I
I
will
often
get
myself
in
trouble
by
thanking
members
of
the
relevant
departments
at
the
hearing.
A
Sean
someone
I
I
thank
every
year
and
I've
really
appreciated
his
great
partnership
and
just
delighted
that
he's
now
in
this
position.
I
can
also
speak
to
the
incredible
leiden
family,
jamaica
playing
royalty.
So
we're
delighted
to
to
see
you
in
this
position
and
obviously
congratulations.
Chief
irish
as
well
thanks.
I
will
apologize
for
admitting
anyone
inadvertently,
but
brian
ronan
colleen
kennedy,
keith,
barry,
jim
kennedy,
stephanie
hayes,
so
many
great
partners
to
each
and
every
one
of
us.
A
We
know
how
challenging
this
year
has
been
to
all
of
us,
and
you
know
I've
been
so
impressed
with
the
way
that
isd
has
not
missed
a
beat.
It
is
safe
to
say,
in
my
opinion,
that
isd
is
in
a
better
position
now
operationally
than
it
has
been
in
my
entire
time
on
this
body,
which
is
going
back
11
years.
So
it's
a
credit
to
all
of
you
and
the
men
and
women
of
boston
isd,
a
couple
of
quick
questions.
A
A
F
F
A
Yeah
and
better
for
the
environment,
quite
frankly,
and
better
better
for
constituents,
so
I
think
you
know
we
talk
about
sort
of
the
the
pre-pandemic
how
we
all
adopted-
and
I
think
there
are
some
positive
ways
going
forward,
including
I
would
argue,
keeping
zba
hearings
fully
remote.
Is
that
something
that
that
is
in
the
works?
I
assume
that
zba
was
governed
similarly
to
the
council,
where
we
would
need
special
permission
or
a
change
in
state
law.
F
E
You're
exactly
right,
counselor
about
sort
of
the
open
meeting
law
provisions
that
require
in-person
hearings
for
for
board
members.
I
think
what
what
we
have
learned
is
that
the
virtual
access
to
the
hearings
is
incredibly
important
to
constituents,
and
I
think
you
know,
barring
a
change
in
legislation,
we
will
have
to
return
to
sort
of
in-person
hearings.
However,
I
think
maintaining
that
virtual
participation
for
the
public
is
something
that
we're
definitely
looking
to
to
do
and
continue,
even
if
we
do
move
back
to
having
the
hearings
a
romano
one.
E
A
E
A
A
E
A
Fair
enough,
no
that's
good
to
hear-
and
I
want
to
get
this
in,
because
I
think
you
know
councilor
flynn
had
sort
of
set
the
tone.
As
the
first
questioner
and
you've
heard
this
repeated,
and
I
would
I
would
add,
my
voice
to
and
they'll
be
perhaps
a
little
more
blunt
than
maybe
my
colleagues
as
it
relates
to
staffing
of
isd.
I
commissioned
the
lied
and
I
get
it,
and,
and
chief
irish
and
others
have
said,
we're
fine,
we're
fine,
we're
fine
and
other
departments
have
said
this
as
well.
A
According
to
my
research
in
fy
18,
there
were
224
full-time
employees
that
number
and
the
presented
20
fy
22
budget
has
dropped
to
211.
the
corollary
overtime
costs
in
fy18
were
525
000
overtime
costs
presented
for
fy
22
are
more
than
triple
that
1.8
million.
So
when
we
talk
about
the
rental
inspection,
we
talk
about
short-term
rentals.
E
F
F
We
switched
last
july
to
a
flat
fee
that
was
paid
in
advance
of
the
service,
and
with
that
change
we
also
the
the
cost
of
that
overtime
is
reflected
in
our
budget
as
well.
So
that
was
a
cost
that
the
city
had
previously.
It's
just
now
reflected
in
the
isd
budget,
and
we
are
recognizing
the
revenue
that's
coming
in
as
a
result
of
that
service
is
in
line
with
with
the
expense
and.
A
Have
we
seen
it?
I
know
the
answer
is
yes,
that's
why
I'm
asking
the
question-
and
you
may
have
gone
over
this
anything
but
an
increase
in
revenue.
You
know
projected
for
the
the
rental
inspection
ordinance,
the
the
all
these
other,
all
these
other
things
that
we're
doing,
and
I
mean
why-
wouldn't
then,
that
actualize
into
additional
staffing
levels,
particularly
for
our
inspectors,.
F
So
on
on
the
inspectors
for
the
past
few
years,
so
I
just
want
to
highlight
we
did
last
year
in
fiscal
year,
20
this
year,
fiscal
year,
21,
we
did
two
new
health
inspectors
the
year
prior
to
that,
I
believe
we
had
some
building
inspectors.
So
we
have.
We
have
been
funded
in
past
years
and
we
are
continuing
to
track
as
some
of
these
mobile
ordinances
come
in
tracking
the
level
of
work
that
our
employees
have
and
we'll
certainly
come
and
request
with
request.
If
we
we
see
the
need
there,
okay,.
A
E
E
A
Sorry
to
cut
you
off
because
so
just
briefly
I'll
end
on
this,
can
you
talk
a
little
bit
about?
You
know
this
sort
of
disruption?
You
know
it.
It
made
sense,
given
the
pandemic,
where
we
temporarily
suspended
the
plastic
bag
ordinance
and
then
it's
now
back
as
the
as
the
law
as
of
october,
have
inspectors
gone
out
sort
of?
Has
it
been
complaint?
E
A
E
A
E
J
Thank
you
very
much.
I
just
wanted
to
echo
a
lot
of
my
colleagues
thanks
and
gratitude
for
the
hard
work
that
you
do
in
all
of
our
neighborhoods.
I
do
also
want
to
echo
council
o'malley's
call
and
I
think,
other
colleagues
to
remain
or
come
up
with
a
balanced
approach
that
allows
for
remote
access
to
zba
hearings.
J
I
also
think
it
would
be
helpful
to
make
sure
that
we
continue
to
have
language
access
at
zba
hearings,
whether
whatever
the
status
is
after
this
is
over
with.
So,
let's
go
into
some
of
those
things
that
we
fought
for,
and
I
think
ultimately
got
negotiated
for
the
executive
order
that
was
put
out
by
mayor
walsh
when
he
was
here.
So
it
did
include
language
access.
It
included
an
ombudsman
person
to
help
orient
the
community
when
they
did
come
to
zba.
J
There
was
conflict
of
interest
training
and
also
the
financial
disclosures
of
the
zba
members.
There
was
also
supposed
to
be
a
a
zoning
amendment
filed
to
lower
the
standard
for
disclosures
of
ownership
and
llcs.
There
was
also
quarterly
reports
on
the
variances
by
neighborhood
that
were
supposed
to
be
done.
So
I'm
those
are
just
some
of
the
things
off
the
top
of
my
head.
I
do
appreciate
that
you
have
done
the
tracker.
J
E
The
epics
training
is,
we
actually
have
it
scheduled
for
two
weeks
from
now,
we'll
have
a
full
day
of
training
for
all
of
our
board
members,
especially.
We
have,
I
think,
eight
recently
appointed
members
that
we
have
a
comprehensive
ethics
training
program
that
we're
working
both
with
the
state
ethics
commission,
as
well
as
some
external
partners
in
our
internal
legal
team,
to
provide
that
that
comprehensive
training
and
then
that'll
be
done.
Obviously,
on
an
ongoing
basis,
the
the
financial
disclosures
for
board
members
is
is
being
done.
E
E
The
zoning
amendment
for
disclosures
projects
we're
working
closely
with
the
vpda
on
figuring
out
the
right
method
for
that
we've
done
some
some
research
on
project
types
and
how
it
relates
to
sort
of
size,
scope
and
number
of
projects
to
make
it.
You
know
meet
the
intent
of
that
provision,
which
is
to
require
those
disclosures
for
all.
But
you
know
small
home
owner
projects.
I
think
the
overwhelming
majority
of
building
permit
applications
that
we
have
defined
square
footage.
E
For
you
know
the
majority
of
our
applications
come
in
at
in
excess
of
two
thousand
square
feet,
but
it
ranges
right.
So
we
have
the
disclosures
for
projects
over
a
hundred
thousand
square
feet
currently
and
expanding
that
to
make
sure
that
we're
hitting
sort
of
all.
But
these
small
homeowner
projects
is
the
it's
a
matter
of
you
know
figuring
out
the
right
threshold.
I
guess.
J
Just
simply
simpler
to
just
do
projects
that
are
not
owner
occupied
and
then
up
because
and
then
just
go
from
there.
If
you're,
not
if
you're
not
living
in
it,
then
yeah
and
that's
it-
you
look-
you
can
own
your
home
in
an
llc
and
live
in
it.
So
you
can
apply
for
an
exemption
to
that
disclosure,
but
I
think
it
would
be
as
simple
as
that.
J
Just
have
a
threshold
that,
if
you
are
not
living
in
the
project
and
you're,
asking
for
and
purchasing
and
doing
all
these
permits
in
the
name
of
an
llc,
and
you
just
disclose
your
ownership
interest
in
the
llc
or
who
who
owns
that.
I
think
that
is
it's
vital.
It's
deeply
connected
to
how
we're
going
to
enforce
other
housing
policies
such
as
affordable
units
looking
at
portfolios,
which
is
something
that
all
of
us
want
to
do.
J
There's
too
many
developers
who
are
doing
nine
less
than
nine
unit
or
less
than
10
unit
buildings
to
avoid
having
to
build
any
affordable
units
and
we
need
to
go
buy
portfolio
and
the
only
way
we're
going
to
know
their
portfolio
because
they
create
a
different
llc
for
every
project
is
who
that
person
is
right,
and
so
I
think
that
that
I
think
it
would
be.
I
hope
it
could
be
as
simple
as
check
the
box.
J
E
J
Okay,
quarterly
reports.
I
think
another
thing
about
being
able
to
come
up
with
additional
zoning
reform,
which
is
what
we're
all
like
kind
of
nipping
at
with
the
ffh
one.
This
possibly
like
we're
all
nipping
at
what
we
ultimately
need
of
just
zoning
reform
and
quarterly
reports
will
allow
us
to
know
by
down
to
the
neighborhood
what
what
typical
variances
are
happening
in
east
boston,
how
many
of
them
versus
variances
over
in
south
boston
versus
all
those
those
different
things.
Now.
I
know
we're
online.
E
Yeah
that
that
involves
a
lot
of
back
end
work
that
our
dedicated
analytics
team
here
has
been
working
on
the
way
the
records
are
kept
sort
of
as
far
as
variances
tied
to
a
project.
It
does
require
some
some
data
cleanup
so
that
we
have
the
ability
to
report
out
those
things
in
sort
of
a
efficient
and
comprehensive
manner.
Right
now,
you
know
the
the
variance
is
listed
out
are
sort
of
text
fields
that
are
included
in
a
zoning
refusal
letter.
E
J
I
mean,
would
it
help
to
just
say,
as
of
july
1st,
at
least
for
anything
filed
at
that
date,
going
forward
you're
going
to
have
there's
going
to
be
an
online
spreadsheet
or
tracker
where
you
just
someone
automatically
is
based
on
what's
been
filed
or
what's
been
granted?
Excuse
me
from
the
zba
you're
going
to
start
filling
in
the
in
the
field.
To
start
I
mean
I
understand
back
end.
Work
is
going
to
be
a
lot
and,
of
course,
you're
going
to
have
to
pick
a
date.
J
Well,
I
mean
if
you
can
start
with
a
spreadsheet
excel.
This
is
that's
my
technical
capabilities.
I'm
sure
you
guys
have
much
better
ones,
but
if
you
were
able
to
have
by
neighborhood
and
then
the
variances
across
the
top
and
then
just
start
click,
the
click
click
click
in
them,
so
that
people
can
start
seeing
right
away
the
typical
variances
that
are
being
put
in
their
neighborhood.
So
we
have
immediate
transparency
and
then
at
least
set
a
date.
J
I'd
love
to
hear
from
you
guys,
a
date
that
you
could
at
least
go
back
to
when
the
executive
order
was
signed.
That's
a
year
and
a
half
in
august
it'll
be
18
months
right
how
how
soon
you
expect
to
get
that
and
then
I
I
know,
there's
got
to
be
a
cut
off.
I'm
not
I'm
not
expecting
you
to
go
back
to
the
year
1900
for
every
variance,
but
we
can
negotiate
on
that,
but
at
least
last
18
months
and
going
forward
stepping
off
in
the
right
foot.
J
If
it's
august,
1st
fine,
when
the
thing
is
is
up,
I
would
prefer
july.
Excuse
me,
so
you
have
a
month's
worth
of
data,
but
just
start
what
you
can
do
do
and
then
I
no
one
here
is
confused
that
you
have
a
large
lift.
That's
why
all
of
us
are
looking
at
you
getting
more
staff.
I
think
you're,
the
only
department
that
we're
like
are
you
sure
you
don't
need
more
money?
Are
you
sure
you
don't
need
more
people?
I
mean
you
know.
Other
departments
wish
they
were
in
that
position.
J
I
know
soon,
but
I
do.
I
did
want
to
ask
you
about.
Thank
you
for
your
updates
on
the
residential
kitchens
and
I
want
to
say:
was
it
joy,
working
with
all
of
you
as
well
on
that
during
our
working
sessions?
How
many
times
you
showed
up?
How
many
great
questions
you
answered?
So
I
want
to
thank
you
all
individually.
I
want
to
thank
also,
I
especially
want
to
call
out
dion.
Thank
you.
J
So
much
I've
been
able
to
text,
you
call
you
get
your
immediate
response
and
I
know
you're
wearing
two
very
large
hats
right
now,
so
I
want
to
acknowledge
that
the
hard
work
I
know
my
colleagues
went
through
and
named
everybody
I'm
on
an
awkward
device
right
now,
so
I
can't
see
everybody
but
I'll
just
collectively
to
isd.
Thank
you.
I
do
want
an
update
on
the
condo
conversion
to
remember.
We
work
really
hard.
J
I
think
together
again
and
you
work
really
hard
with
your
colleagues
at
dnd
to
make
sure
that
we
came
up
with
a
new
permitting
position.
Excuse
me
permitting
process
to
make
sure
that
when
people
went
to
go
get
the
condo
there
was
a
certain
amount
of
notice
with
the
city
dnd,
so
that
we
could
make
sure
our
people
were
getting
notified
of
their
rights.
So
how
is
that
going?
How
is
the
new
licensing
or
the
new
permit
for
the
condos
going.
E
In
progress,
we
actually
have
our
regular
check-in
implementation
with
dnd
next
week
to
make
sure
we're
putting
that
forward
effectively.
The
permit
type
is
ready
to
go
the
requirements
of
what
we're
going
to
need.
As
far
as
the
applications
are
prepared.
The
initial
submissions
go
to
office
of
housing,
stability
for
review,
and
then
we
will
essentially
wait
wait
to
hear
from
them
as
far
as
whether
somebody
is
cleared
under
under
the
housing
stability
requirements
to
apply
for
the
permit
from
us.
E
You
know
there
there
are
the
different
requirements
in
the
ordinance
for
for
time
periods
right,
and
so
we
have
the
ability
to
monitor
at
the
unit
level,
whether
it's
a
the
sort
of
one
year
the
five
year.
That's
everything
on
an
ongoing
basis,
so
I
I
think
we're
we're
in
a
really
good
place
with
that.
One.
J
J
Okay,
great,
so
how
many?
How
has
that
been
going
in
terms
of
the
housing
notifications
and
being
filed?
I
know
first
with
ohs
and
then,
if
the
person
goes
forward,
have
you
have
we
gotten
to
the
point
where
we
found
some
people
who
have
violated
that
have
have
we
been
receiving
complaints
from
tenants
saying
that
they
were
given
a
notice
to
quit,
but
they
weren't
giving
anything
from
the
city.
E
E
J
I
see
the
gavel
I'm
just
going
to
put
in
a
nod
for
an
additional
inspector
in
east
boston
for
environment
and
isn't
building
inspector
and
also
for
the
north
end,
I'm
just
echoing
a
lot
of
the
calls
that
we
it's
not
your
lack
of
incredible
work.
We
just
think
you
could
use
more
personnel.
That's
all!
Thank
you.
L
Thank
you,
madam
chair.
Obviously,
thanks
to
the
thanks
to
the
piano
for
the
great
work
that
they've
been
doing
throughout
the
pandemic,
particularly
commissioner
dion
irish,
who
has
been
super
responsive
as
his
team,
and
that's
who
me
and
my
team
we've
been
communicating
with
arguably
almost
daily
since
the
pandemic,
so
and
from
my
perspective,
just
want
to
make
sure
that
isd
has
the
resources
that
they
need.
L
I
know
that
I
had
joined
earlier
before
I
had
a
step
away
to
attend
a
funeral
mass,
but
around
obviously
the
you
know
the
airbnbs
and
the
short-term
rental
piece,
the
rental
inspections.
I
mean
we,
the
boston
city
council,
through
a
variety
of
different
ordinances.
We
have
put
a
lot
extra,
I
guess,
on
your
plate
in
making
sure
that
that's
able
to
be
managed
and
that
you
have
the
resources
and
the
personnel
that
you
need.
L
That's
really
kind
of
my
concern
so
that
it
doesn't
take
away
from
you
know.
You
know
road
and
control
and
and
all
the
other
inspections,
the
health
inspections
that
are
taking
place.
So
maybe
an
opportunity
for,
for
you
guys
to
ask
us
if
there's
anything
else,
that
you
guys
need
for
us
to
add
into
this
budget
or
to
make
recommendations
that
some
funding
be
increased
or
some
additional
personnel,
as
just
referenced
by
my
colleague
who
just
who
just
spoke
before
me
in
terms
of
looking
for
additional
inspectors.
L
L
We
can
continue
to
collaborate,
particularly
given
whether
it's
the
you
know,
the
the
rental
inspection
would
put
on
you
or
the
short-term
rental
piece,
as
well
as
some
other
environmental
issues
that
have
been
added
so
so,
and
I
have
obviously
I'll
I'll
throw
a
couple
questions
there,
and-
and
that's
really
like
you
know,
how
do
we?
How
do
we
determine
you
know
how
many
inspectors
cover
a
certain
neighborhood?
Is
it
based
on
population?
L
L
So
we
have
seen
an
uptick
in
that
at
least
my
phone
has
continued
to
ring
on
that
front,
and
we
immediately
reach
out
to
commissioner
irish
and
sean
and
leo
just
to
jump
on
it,
and
they
do
immediately
so
just
making
sure
that
again
resources
are
there,
the
technology
the
equipment
is
available
for,
for
you
guys
to
do
what
you
guys
do
best.
So
that's
it
in
a
nutshell.
I
appreciate
your
time,
madam
chair
and
I
look
forward
to
listening
to
the
answers
and
again
great
work
on
behalf
of
the
commissioner.
L
His
team
over
at
isd
there's
so
many
unsung
heroes
over
at
1010
mass
ave
too
many
to
mention
probably
on
this
call.
But
there
are
so
many
times
when
you
reach
out.
You
know
it's
usually
closed
of
business.
You
know
jill
cox,
there's
so
many
people
that
that
you
you
reach
out
to
and
they
you
know,
jump
right
on
the
issue
and
get
right
back
to
you.
So
we
appreciate
their
attention
to
detail.
D
Thank
you
very
much,
councilman
clary.
Thank
you,
councillor
edwards.
You
know
and
thank
you
if
I
may,
I
may
be
able
to
address
a
few
council
of
floridies
and
I
thank
you
for
the
offer.
Once
again.
I
think
that
covert,
you
know
not
basing
everything
off
covert,
but
we
have
learned
to
be
much
more
efficient
during
this
past
year
with
the
resources
that
we
have
personnel
wise,
and
I
think
that
you
know
to
your
question:
how
many
inspectors
there's
a
couple
different?
D
How
many
inspectors,
in
particular
areas,
they're,
signed
by
what
the
woods
assignments
that's
their
base.
We
do
have
the
ability
once
again
to
dispatch
immediately
from
adjacent
wards,
adjacent
individuals
and
it's
geographically
they're
they're.
It
depends
on
the
amount
of
work
going
on
and
you
can
obviously
see
in
trends
where
the
work
is
happening
in
the
city.
D
Different
areas
of
the
city
and
also
the
the
area
covered,
particularly
like
say,
a
ward
18,
huge
area,
woodward
3,
383b,
huge,
huge
dimensional
areas
and
that
that
dictates
quite
a
bit
is
how
many,
how
we
staff
that,
particularly,
but
at
all
times
we
do
have
the
ability
and
the
the
resources
to
dispatch
other
individuals
in
a
moment's
notice.
You
know
for
certain
situations,
any
situation.
Basically,
that's
that's
input
on.
As
far
as
those
those
questions
there
and
it's
been
a
pleasure
to
work
with
you
as
pageant
council
clarity
and
counselor.
E
E
As
far
as
the
federal
regulations
go
for
pesticides,
I
think
currently
right
now,
there's
one
distributor
permitted
in
massachusetts
that
can
provide
dry
eyes
for
rodent
control
applications,
so
it
it
does
take
some
sort
of
operational
legwork
to
obtain
and
and
use,
but
definitely
something
you
know
we
we
want
to
continue
using
and
it's
a
it's
a
humane
application
and
something
that's
been
definitely
very
effective.
I
think
we've
used
it
a
lot
in
the
boston
common
to
great
success
and
so
definitely
something
we
want
to
continue
using.
L
Chris,
I
can't
see
from
my
phone
but
is
leo
baucher
on.
I
know
he
knows
the
stuff
like
the
back
of
his
hand
and
how
to
procure
it
and
where
we've
used
it.
I
know
we
had
a
huge
situation
over
in
billings
field
with
the
rat
infestation
and
I
believe
it
played
a
critical
role
in
eliminating
that
problem
as
well.
So
I
thought
at
one
point:
we
had
to
go
down
to
like
the
south
shore,
maybe
like
rockland
or
hanover,
to
to
procure
this
and
gotta
think
like
just
think
about
yeah.
L
Just
think
about
the
you
know
over
wide
at
circle
I
mean
this
in
the
in
the
meatpacking
district.
There's
gotta
be
like
there's
going
to
be
tons
of
dry
ice
opportunities,
so
not
quite
sure,
sort
of
who's
cornering
the
market
on
the
dry
ice.
But
you
know
we
should
be
able
to
sort
of
be
able
to
break
through
and
penetrate
through
that
and
and
have
our
own.
I
guess
we're
we're
we're
a
city
that
needs
to
continue
to
function.
We
do
have
we're.
L
You
know
where
the
native
sort
of
the
norwegian
rat
is
sort
of
native
now
to
to
boston.
So
it's
not
like
you
know.
We
don't
have
our
share
of
fair,
fair
share
of
rodent
infestation
issues
we
do
in
order
to
stay
on
top
of
it
having
access
the
old
expression,
I'd
rather
be
looking
at
it
than
looking
for
it.
L
I
would
rather
us
inspectional
services
have
access
immediate
access
to
to
dry
ice
and
whether
that's
something
over
in
the
attendant
mass
ave
or
another
storage
facility,
but
you
know
why
we
need
to
you
know,
go
all
the
way
down
to
to
the
south
shore
somewhere
to
procure
this
is,
is
mind-boggling.
So
again,
that's
maybe
I
can
talk
to
leo
about
you're
offline
with,
unless
he's
on
this
call
as
leo
on
the
call
chris
well.
E
So
we
are
bummed
of
that
loss
because
he
was
a
huge
piece
of
isd's
operation
as
far
as
the
procurement
goes,
the
challenge
being,
I
think,
part
of
the
federal
epa
regulations
and
who
can
be
licensed
to
distribute
dry
ice
for
pesticide
applications,
so
that
that's
part
of
the
challenge
that
we
see
is
is
sort
of
the
only
one
company.
That's
that's
actually
doing
it
so.
L
Well,
huge
loss.
Obviously
I
was
not
aware
of
leo
moving
on
beyond
icd.
Hopefully
we
still
have
bobby
chan
and
and
I'll
reckon
those
guys
are
over
there
still
as
part
of
that
team,
because
we
got
a
great
team
over
there
that
they
do
great
work
and
just
want
to
make
sure
they
have
the
personnel
and
the
resources
they
can
to
to
stay
ahead.
Of
this
thing,.
B
Great,
thank
you
so
much
counselor
flaherty
now
it'll
be
my
questions
and
then
I
will
go
back
to
remaining
colleagues
if
you
have
a
second
round
follow-up.
So
just
let
me
know
so
I
guess
I
did
want
to
follow
up
specifically
a
little
more
on
the
on
the
short-term
rental
front.
We
had
talked-
and
I
think
you
know
a
number
of
the
neighborhood
folks
have
advocated
for
some
more
formal
way
to
to
kind
of
like
a
more
formal
type
of
documentation
to
require
for
the
folks
who
say.
E
So
we
do
require
documentation
for
to
issue
those
types
of
short-term
rental
permits.
It's
either
a
contract
or
an
agreement
between
a
corporate
entity,
a
housing
provider
and
an
operator
of
the
units,
whether
that's
a
hospital
or
general
electric,
for
example.
They
we
do
require
that
documentation
up
front
before
we
issue
the
permit
and
that's
kept
on
file
with
us.
So
so
somebody
does
it
and
if
somebody
is
operating.
E
It's
a
combination
of
things.
Yes,
we
do
respond
to
sort
of
the
complaints,
but
we
also
are
sort
of
proactive
with
the
platforms
as
far
as
the
activity
reports
that
they
provide
us.
So
if
we
get
a
activity
report
every
month,
that
includes
all
active
listings
with
their
posted
short-term
rental
number,
if
it's
on
there
and
we
have
a
pretty
automated
process
of
verifying
that
those
numbers
are
tied
to
that
address
and
they're
active
if
they
have
no
number
or,
if
they're,
using
a
fraudulent
number.
E
B
When
you
know
a
lane
can
be
closed
or
the
t
isn't
operating
on
both
ends
of
my
district.
We've
got
that
where
flynn
and
I
border
in
the
sort
of
downtown
northwest
end
area
and
then
in
back
bay,
obviously
over
the
highway
with
parcel
12.,
and
it
is
just
like
pretty
brutal
on
neighbors,
obviously
to
have
you
know
just
work
happening
night
after
night
overnight,
and
I'm
aware
that
we
don't
control
like
when
massdot
can
close
the
highway.
B
And
all
of
that,
I
guess
what
I'm
curious
about
is
whether
we
think
at
all
about
kind
of,
like
sort
of
like
mitigating
things,
like
ways
to
work
with
those
proponents
around
plans.
That
kind
of
at
least
help
offer
something
to
the
neighborhood.
So
maybe
it's
something
like
okay,
if
there's
going
to
be
overnight,
work
there's
not
also
going
to
be
regular
morning
work
because
there's
like
some,
you
know
you're
giving
people
some
respite
from
the
sound.
I
just
I
I'd
love
to
know.
D
I
can
address
that
please,
madam
chair,
and
obviously
you
know
we
we
do
realize
you
know,
there's
a
huge
huge
situation.
You
know,
particularly
in
your
area,
the
state
does
dictate
what
time
these
these
projects
will
will
go
on,
say
over
the
pike
or
wherever
they're
going
to
be
overstate
property.
They
do.
They
have
total
control
over
that
they
have
jurisdiction
over
over
the
building
department.
As
far
as
the
city
of
boston
goes,
we
haven't
mitigated.
We
have
helped
mitigate
situations
where
companies
construction
companies
have
relocated
individuals.
D
You
know
for
periods
of
time
during
construction
they,
the
family,
the
dogs
they've
actually
put
them
in
different
parts
of
the
city
or
outside
the
city
to
as
far
as
a
an
effort
of
appeasement,
you
know
they
a
lot
of
the
construction
companies
they
do
understand.
You
know
that
same
situation,
they're
aware
of
it,
but
the
state
does
dictate
and
that
comes
down.
D
You
have
t
regulations
coming
into
place,
obviously
transportation
getting
people
into
town
getting
people
into
work,
but
they
do
ultimately
they
do
dictate
and
we
have
worked
with
them
and
they
are
responsive
to
us
to
our
requests,
but
anything
that
does
come
down.
You
know
you're
more
than
welcome
to
contact
this
office.
We
can
reach
out.
We
can
reach
out
to
the
construction
companies
to
the
contractors
to
whoever
it
may
be
and
sit
down
and
try
and
find
more
mitigating
circumstances
to
help
alleviate
the
situation
around
around
your
constituencies.
B
Yeah,
I
guess
I
just
find
myself
thinking
that,
because
I
think
in
both
the
case
of
the
tower
going
up
down
around
here
and
the
parcel
12
we
sort
of,
we
knew
we
knew
in
advance
that
there
was
going
to
be
a
ton
of
overnight
work,
because
it
was
the
only
feasible
way
given
the
state
assets
and
stuff.
And
so
I
find
myself
thinking
like
it's
like
now
we're
having
conversations
about
mitigation
and
moving
people
around
parcel
12,
for
instance.
But
I
sort
of
I
find
myself
wondering
well
shouldn't.
We
really
have.
B
I
wasn't
quite
a
counselor
yet
on
these,
but
like
shouldn't,
we
have
had
that
conversation
back
either
at
the
bpda
process
or
the
run-up
to
the
zba
process
like
since,
since
it
was
kind
of
baked
in
inherently
to
to
a
pile
driving
operation
in
these
next.
So
that's
that's
sort
of
where
my
headspace
is
on
it.
Just
because
it's
it's.
B
Counselor
to
find
that
you
can't
really
do
anything
for
somebody's
pretty
basic
quality
of
life
issue,
so
wanted
to
raise
that
yeah
we'd
love
to
work
with
you
guys
on
on
those
understanding
of
the
limitations
on
us.
I
know
there
was
a
brief
reference
and
and
landmarks
in
our
hearing
said
that
they
had
been
talking
to
you
guys.
But
you
know
we
had
a
really
sad
situation
over
in
east
boston
which
granted
his
council
edwards
district.
E
Policy
wise,
we
require
sort
of
the
landmarks
approval,
whether
it's
article
85,
it's
the
first
item
on
the
checklist
for
any
demolition
permit,
so
we
have
to
have
clearance
from
from
landmarks
prior
to
us,
issuing
a
demolition
permit,
we're
working
with
the
landmarks
commission,
more
broadly
on
better
and
more
immediate
information
sharing
between
the
two
departments,
so
that
we're
not
reliant
upon
the
applicant
to
share
that
information
with
us
time
of
application.
But
we
have
it
on
hand
ready
to
go.
E
The
some
applications
for
new
construction
have
reference
to
demolition
in
their
job
description.
We
are
linking
permit
types
on
the
back
end
so
that
any
demolition
requires
that
short
form
demo
permit,
whether
it's
for
new
construction
or
or
otherwise.
We're
making
sure
that
we're
not
issuing
those
permits
until
that
sort
of
demolition
checklist
is
completed
it.
It's
it's
more
than
just
landmarks.
E
I
mean
we
require
utility,
shut
off
notices
and
approval
from
the
utility
companies
and
water
and
sewer
commission
prior
to
us,
issuing
that
the
demo
permit
and
then
sort
of
on
the
remedial
end.
If,
if
there
is
a
violation
and
somebody
doing
work
without
a
permit,
we
have
our
regular
course
of
action
to
investigate
and
issue
violations
on
the
back
end.
E
You
know,
unfortunately,
when
it's
hard
to
put
something
back
up
when
once
it's
already
taken
down,
I
think
you
know
the
case
in
east
boston
was
unfortunate,
sort
of
from
a
timing
perspective
that
permit
was
issued
last
year,
but
the
application
to
landmark
that
property
wasn't
submitted
to
the
landmarks
commission
until
february
of
this
year.
So
I
think
there
was
sort
of
a
timing
issue
with
that,
but
we
isd
had
issued
its
permits
last
summer.
I
I
don't.
E
B
Got
it
okay?
Well,
that's
helpful
context
at
least
yeah,
and
I
think
just
anything
we
can
do
to
improve
that
information
sharing
is
really
important,
but
I
know
that
this
is
sort
of
again.
I
know
that
isd
has
a
relationship
to
the
zba
where
you
you,
staff
it
and
you
do
its
administrative
work.
But
obviously
you
know
that
you
don't
control
what
the
board
of
appeals
you
know
does
they're
appointed
by
the
mayor
with
the
council's
vote.
I
understand
that
distinction.
B
They
they
say,
let's
guess
again
and
pick
another
day,
and
I
just
it
seems
to
be
a
convention
of
ours.
That
people
can
kind
of.
You
know
ask
for
a
deferral.
However,
many
times
they
want
and
and
they're
not
really
penalized
in
terms
of
like
going
to
the
back
of
the
line
or
having
some
limitation
on
the
number
of
times
they
can
defer
and-
and
it's
not
clear
to
me
how
much
that's
all
dictated
and
essential
versus
how
much
that's
kind
of
our
practice
and
procedure
and
whether
it's
something
that
we
could
adjust.
E
That
we
know
are
of
importance
to
the
public.
I
think
you
know
you
sort
of
touched
on
it
as
far
as
the
jurisdiction
to
to
the
authority
to
issue
those
deferrals,
I
mean
it
is
within
the
board's
discretion
to
grant
a
deferral.
I
know
the
chair
has
recently
started
opening
up
our
hearings
with
sort
of
a
statement
about
the
number
of
deferrals
and
and
their
desire
to
discontinue
that
practice,
or
not
be
so
forgiving
to
applicants
that
request
repeated
deferrals.
E
You
know
there
are
definitely
instances
where
a
deferral
is
necessary
and
you
know
we
may
not
know
about
that.
You
know
up
until
the
hearing
begins,
so
we
try
to
sort
of
manage
it
on
the
information
side,
but
you're
right.
It
is
the
the
board's
discretion
to
sort
of
grant
the
request
for
a
deferral,
but
I
think
it's
sort
of
operationally
speaking
that
they
are
really
trying
to
discourage
that,
and
you
know
I
I
think
it
only
recently.
B
Good,
well,
that's
good
news
and
and
in
terms
of
the
board,
I
I
think
we
had
had
prior
conversations
about
sort
of
the
mechanism
of
perhaps
doing
policy
briefings
for
the
board
both
on,
because
I
think
there's
there's
several
areas
in
which
the
city
sort
of
adopted
policy.
But
it's
not
you
know
the
board.
B
The
board
doesn't
necessarily
take
actions
in
line
with
that
policy,
and
I
think
if
the
board
is
sort
of
intentionally
doing
that,
that's
one
thing,
but
I
think
there's
been
some
concern
that
the
board
is
not
fully
apprised,
sometimes
of
kind
of
where
things
have
landed.
And
I
know
I
know
that's
come
up
in
terms
of
compact
living
units.
E
Yep
definitely
there,
so
you
know
it's
a
combination
of
a
couple
of
things.
You
know
we
have
eight
board
members
that
have
been
appointed
in
the
past
12
months
or
less
so
we
do
have
a
lot
of
new
faces
on
the
board
and
while
it
is
their
sort
of
discretion
to
to
air
cases
and
grant
variances,
it's
our
responsibility
to
make
sure
we're
providing
them
with
as
much
information
sort
of
about
the
the
changes
to
the
zoning
code
or
updates
to
other
city
policies,
so
that
they
are
able
to
make
more
informed
decisions.
E
E
I
think
you
know
ic's
roles
really
to
make
sure
that
they
have
that
information
available
to
them
and
any
you
know
specific
topic
areas
that
I
think
we
we
could
improve
on.
You
know
you
mentioned
a
few
of
them.
I
I
think
you
know
those
ongoing
trainings
we'll
continue
to
do
it
and
make
sure
that
they
are
as
up-to-date
as
as
possible
with
sort
of
the
whole
universe
of
development.
B
B
J
J
J
I
don't
know
if
you
wanted
to
increase
the
amount
of
rat
traps
or
rodent
traps
that
are
happening
before
they
break
ground
and
you're
ready
to
go
and
also,
I
know
the
dry
ice.
There
was
a
back
and
forth.
So
I'm
just
that
aside,
so
that
what
what
conversations
are
you
having
with
developers
to
make
sure
that
they
are
held
responsible
and
at
least
putting
out
some
some
decent
efforts
before
they
break
ground
and
while
and
during
the
mitigation
as
their
project
is
being
built?
J
J
J
J
I
welcome
any
non-profit
or
any
person
who
wants
to
help
people
get
well,
but
they
have
been.
As
you
know,
some.
You
know
folks,
with
no
scruples
who
have
come
into
neighborhoods
and
done
not
the
best
by
those
neighborhoods,
so
you
could
speak
to
sober
homes
and
speak
to
rodents
and
developers
with
what
we're
doing
and
that's
it.
For
me,
council
bach.
D
Let
me
I'll
take
the
lead
on
the
on
the
rodents.
Obviously,
obviously
it
is
a
problem
and
it's
been
an
increased
problem.
You
know
in
the
past
year
with
you
know,
food
source
basically
dying
down
downtown
these.
They
they're
going
to
scatter
and
they're
going
to
look
for
food
sources,
but
we
do
we
are
currently
you
know,
working
on
ways
to
get
developers
to
step
up
to
the
plate
more
so
and
with
increased
transparency.
As
far
as
what
they're
going
to
do
in
more
detail,
you
know
we're
looking
into
engineering.
D
Is
that
we're
going
to
want
engineered
documentation
as
far
as
what
they
will
do
now
and
they
do
have
professionals
obviously
licensed
professionals.
That
is
a
requirement
to
break
ground
here.
Licensed
professionals
will
be
handling
debating.
We
want
more,
and
we
are
just
currently
right
now
in
discussions
with
them
to
achieve
this
goal.
E
And
ad
on
on
the
road
and
control,
you
know
the
review
from
our
environmental
services
division
of
road
mitigation
plans
as
a
requirement
for
all
new
construction
permits.
So
there
is
a
review
that
happens
before
we
issue
the
permit
and
then
sort
of
the
response
in
an
ongoing
basis
with
inspections
and
and
sort
of
adjustments
to
those
road
mitigation
plans
at
you
know
as
activity
changes
or
we
see
different
impacts
that
may
not
have
been
contemplated
sort
of
on
initial
submission.
E
As
far
as
road
sober
homes
go,
you
know
it's
a
complicated
situation,
you
bring
up
a
great
point:
counselor
edwards
about
short-term
rentals
and-
and
I
you
know
for
all
of
our
back
and
forth
in
our
policy
development
work
over
the
past
few
years.
I
don't
think
any
of
us
really
contemplated
sort
of
that
intersection
between
sort
of
living
arrangements
and
and
the
short-term
rental,
and
I
think,
that's
probably
something
we
we
definitely
need
to
explore
further.
E
Our
relationship
with
the
state
is,
you
know,
we're
we're
not
notified
of
one
a
sober
home
is
is
opened.
I
think
the
the
state
regulations
and
the
federal
regulations
on
them
are
do
present
some
challenges,
sort
of
with
with
identifying
and
locating
I
mean
these-
are
residential
operations,
whether
it's
a
sober
home
or
a
regular
living
situation.
So
we
enforce
the
housing,
the
sanitary
code
and
the
building
code.
E
As
far
as
the
licensing
side
of
things,
there
is
a
voluntary
licensing
process
at
the
state,
but
it's
it's
sort
of
not
a
mandated
license
requirement
and
I
think
that
you
know
has
much
to
do
with
with
fair
housing,
lauren
and
ada
requirements.
So
you
know
it's
definitely
a
complex
situation
that
I
think
involves
you
know
so
further
consideration.
B
If,
if
this
is
a
sort
of
specific
case
that
came
up
this
week,
but
I'm
kind
of
curious
about
the
general,
so
there's
an
active
building
permit
on
a
building,
it's
in
that
kind
of,
but
it's
in
that
in
between
space,
where,
like
a
bunch
of
things,
have
been
stripped
out
of
it.
A
bunch
of
the
sort
of
windows
are
sitting
empty,
but
no
works
going
on
right
now.
B
D
I
can
speak
to
address
that
one
a
little
bit
madam
chair.
If
it's
open
to
the
elements
isd
has
we
do
have
tools
in
place
to
we
can
force
them
to
close
the
building
the
red
x,
not
necessarily
a
fight
has
what
a
lot
of
times.
That
means
not
to
fight
that
not
to
go
inside
that
inside
that
that
that
structure
before
the
fight
have
to
respond
to
a
fire
most
likely,
the
utilities
are
shut
off
in
that
building.
D
If
it
is
open
to
the
elements
we
do
have
enforcement
tools
to
make
them
tighten
up
that
building
if
it
becomes
if
it
grows
and
grows,
we
have
other.
We
have
other
ways.
You
know
it's
a
protection
of
adjoining
properties
we
do
have.
We
do
have
enforcement
tools
that
we
can.
We
can
put
into
place
as
far
as
as
far
as
helping
that
project
move
along.
B
B
I
do
find
still
like
a
a
substantial
number
of
folks
reaching
out
to
me
because
they
haven't
heard
back
from
you
all
about
a
building
permit
and-
and
I
know
to
your
point,
commissioner,
that
there's
two
sides
to
every
story,
and
but
there
are
certainly
cases
where
somebody
just
filed
something
and
now
they
want
it
all
approved
yesterday
right
and
we
all
encounter
those
in
our
in
this
line
of
work.
But
I
I
do
know
that
back
in,
I
think
it
was
the
winter
there
was
a
considerable
backlog.
B
Sort
of
there
was
a
coveted
sweep
through
isd
and
we
had
a
bunch
of
people
out,
and
I
I
remember
I
don't
know
if
I
have
the
dating
right,
but
at
some
point
in
the
last
year
that's
been
the
case,
but
you
mentioned
that
sort
of
new
filings
are
kind
of
back
up
to
19
rates.
So
where
are
we
in
terms
of
a
backlog
that
might
have
come
out
from
the
from
the
covid
protocols
and
people
being
out
and
and
what
are
the
kind
of
prospects
of
clearing
that.
D
I
can
I
can
say,
madam
chair,
that
a
lot
of
the
backlog
was
because
of
colgate
protocol
that
needed
to
be
provided
to
this
department
and
going
back
and
forth,
and
I
could
look
at
you
know
many
situations
where
the
the
correspondence
gone
back
and
forth
three
four
times
asking
for
the
protocol
that
was
that
had
to
be
supplied
to
this
department
before
any
any
permit
was
issued
going
forward.
Kobe
protocol
is
going
out
the
window.
Now
it's
recommendations.
D
E
Here
it
does
create
some
delay
in
processing
time
when
it's
a
it's
a
lot
easier
to
get
the
right
information
out
of
somebody
when
that
we
need
to
review
the
permit
when
they're
standing
in
front
of
you-
and
I
think
the
back
and
forth
over
email
and
phone
call
does
sort
of
create
some
delay,
but
I
think
we're
slowly.
Returning
to
this
rapid
turnaround
time
for
particularly
for
those
those
smaller
permits,
the
the
volume
said
we're
back
to
pre-pandemic
levels.
E
I
mean
we
started
a
small
dip
in
in
the
spring
of
last
year,
but
we're
humming
along
at
you
know
tens
of
thousands
of
permits,
applications
submitted
and
reviewed
and
issued.
I
think
our
goal
is
to
to
get
back
to
that
sort
of
within
24-hour
turnaround
time
on
the
smaller
purpose,
the
larger
ones
the
long-form
permits
those
do
take
a
lot
of
review.
They
have
a
longer
review
process
and
our
goal
is
to
have
those
those
done.
E
B
Got
it,
and
so
do
you
have
a
do?
You
have
a
sense
of
like
like
how
much
of
a
backlog
we're
looking
at
or
how
or
when
we
think
I
mean
I
get
the.
Obviously
the
ambition
is
to
go
back
to
that
level
of
service.
Like
do
you
have
a
now
that
we
kind
of
know
what
our
timeline
is
on
reopening?
Do
you
have
a
sense
of
like,
should
I
should
I
mentally
be
like?
Oh,
it's
probably
going
to
take
us
the
summer.
D
I
can
address
that,
please,
I
think
it's
called
backloggers.
If
you
contact
this
office,
you
know
we
can
look
into
that
backlog,
what's
considered
backlog
and
seeing
where
it
is
held
up
and
that's
been,
that's
been
protocol
what's
holding
it
up
and
we
respond
to
the
individual.
What
do
we
need?
We
need
your
license.
We
need
your
your
your
updated
credentials
as
far
as
your
your
mad
executive
policy
backlog
is,
there's
no
excuse
for
short
forms
on
the
backlog
to
have
backlog
if
there,
if
there
is
a
backlog.
D
D
E
Yeah,
the
documentation
for
long
forms
is
is
much
more
complicated
than
what
we
need
for
a
short
form
and
the
reviews
are
much
more
in-depth
and
detailed.
It's
a
full
zoning
code
review
a
building
code
review
a
fire
code
review.
So
that
does
take
time.
I
mean
we're
talking
large
plan
sets
this
new
construction
or
major
alterations
and.
E
I
I
wouldn't
say
a
backlog
as
far
as
sort
of
a
delay
in
reviewing,
but
it's
sort
of
that
back
and
forth
with
applicants
to
make
sure
we
have
the
right
information
and
what
we're
looking
for
some
of
our
our
document
submission
checklist
for
those
long
form
permits.
You
know
it's
impacted
by
location,
type
of
work
and
and
occupancy
or
intended
occupancy.
E
So
we'll
need
different
things.
You
know
a
flood
review
or
an
environmental
review,
or
you
know
conservation
commission
to
name
a
few,
so
they
are
complicated
and
making
sure
that
we
have
all
that
information
up
front
is
important.
I
think
part
of
our
goals
for
the
next
fiscal
year
is
to
really
provide
all
of
that
guidance
to
applicants
on
the
front
end,
so
that
submissions
are
as
close
to
complete
as
possible
upon
initial
submission.
E
So
we
don't
have
to
do
a
lot
of
that
back
and
forth.
Can
you
send
us
this
document?
Can
you
upload
this?
I
think
we
we
want
to
make
sure
that
we're
providing
that
information
on
the
front
end
to
help
people
through
and
make
sure
that
they
are
aware
of
what
our
documentation
is
requirements.
Are
you
know
a
complete
submission?
It's
great.
We
can
turn
that
around
pretty
quickly,
but
it
does
you
know
that
sort
of
back
and
forth
and
trying
to
find
everything
does
take
some
time.
E
So
you
know
public
awareness
and
education
is,
is
one
of
our
overall
goals
for
the
next
fiscal
year
and
certainly
ways
to
improve
that
and
information
that
we
should
be
providing
to
that
we're
open
to
to
working
with
the
council
to
make
sure
we're
getting
that
out
there
in
most
appropriate
format
possible.
Yes,.
B
Yeah,
no,
it
seems
like
it's
part
of
ours,
part
and
obviously,
like
we've,
all
the
scots
diaste.
It's
made
leaps
and
bounds
here
right,
but
like
the
more
the
more
things
are,
electronic.
The
more
people
are
able
to
to
check
their
own
status.
I
do
feel
like
there's
frequently
situations
where
people
are
like
to
your
point
like
what's
holding.
B
Ask-
and
it's
like,
oh
well,
you
need
to
provide
this
documentation
that
you
haven't
provided,
but
I
wouldn't
say
it's
always
the
case
that
that
lack
has
been
clearly
communicated
to
the
applicant
and
as
a
counselor.
I
would
just
like
to
say
that
I
would
rather
not
be
a
necessary
piece
of
that
communication,
so
yeah.
I
think
it's
it's
great
to
hear
and
yeah
and
appreciate
and
appreciate,
commissioner,
the
sort
of
like
the
sense
of
like
short
term
short
forms,
like
those
should
be
pretty
automatic,
like
you
should.
Yes,.
B
So
did
those
things
all
happen
and
and
and
what
feel
like
the
since,
since,
as
several
counselors
have
mentioned,
you
guys
are
are
sort
of
level
staffed.
You
know
what
feels
like
the
key
additional
things
that
are
coming
in
this
year's
budget
to
help
isd
operate.
It's
really
more
of
a
kind
of
summary
for
the
public
watching
at
home
to
understand.
F
F
F
The
hiring,
freeze
and
covert
related
delays
are
why
we
are
later
into
the
fiscal
year
for
these
hirings
and
then
the
paralegal
also
has
a
start
date,
so
those
are
all
moving
and
we're
excited
to
have
those
stepped
up.
I
think
a
lot
of
the
questions
around
how
we
continue
the
virtual
experience
for
those
hearings
provide
the
educational
support
to
constituents
going
through
the
zba
process.
F
We've
also
had
a
lot
of
internal
promotions
and
movement
within
the
department,
so,
in
addition
to
those
positions
with
health,
we've
seen
some
some
promotions
into
our
assistant
commissioner
position
there
and
other
hiring
related
to
that
other
items
that
were
funded
outside
of
our
budget.
We
do
deep
collaboration
with
doit,
so
we
have
funding
in
the
form
of
support
and
resources
from
them
for
our
the
e-plants
project
was
a
few
years
back.
We're
pushing
that
forward,
also
support
for
mobility
and
then
going
into
next
year.
F
B
Great
anything
so
enough,
so
a
lot
of
a
lot
of
these
people
are
actually
going
to
come
online
this
summer,
correct
all
right,
okay,
so
we
so
we
look
forward
as
you
do
to
the
the
transformed
workflow.
As
a
result.
I,
commissioner,
chief
irish,
anything
you
want
to
add.
I
think
I've
come
to
the
end
of
my
questions
and
I
don't
believe
we
have
anyone
signed
up
for
public
testimony.
So
I
think
we're
close
to
the
end
here.
D
C
Same
here,
thank
you
for
we're
both
hearing
a
lot
of
good
questions
and
good
suggestions
that
we
will
certainly
process
and
get
back
to
you
on,
and
you
all
will
find
that.
There's
a
there's
been
a
lot
of
new
activity
with
respect
to
the
boston
celtics
that
you
all
can
catch
up
with
after
the
hearing.
C
B
Absolutely
well.
Thank
you.
Let
me
add
my
congratulations
both
to
you,
chief
irish
and
to
you,
commissioner,
leiden
and
I
hope
to
hope
to
meet
you
in
person
sometime
soon,
as
that
begins
to
be
a
thing
again
and
yeah,
and
just
then-
and
let
me
just
say
thank
you
to
you-
know
the
hard-working
folks
of
isd.
B
So
we
we're
really
grateful
to
you
for
that
work,
and-
and
certainly
it's
true-
that
there
are
a
few
departments
that
have
as
many
counselors
saying,
don't
you
don't
you
really
need
more
folks,
so
we're
grateful
to
you
for
all
that
you
do
and
with
that
this
hearing
of
the
boston
city
council's
ways
and
means
committee
is
adjourned.
Thank
you
all
thank.