►
Description
Government Accountability, Transparency & Accessibility Hearing - Docket #0725, re BPS transportation
A
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A
B
B
B
B
Once
someone
talks
about
their
Journey,
what
are
what
are
the
lessons
that
we
can
pick
up
from
and
what
are
the
adjustments
that
we
need
to
make
right?
So
this
is
an
opportunity
for
that.
So
I
just
want
everybody
to
know
in
the
administration.
You
guys
have
done
such
an
amazing
job
this
year
and
so
walking
into
this,
knowing
that
we
filed
this
hearing
order
in
June
because
of
all
the
issues
that
were
happening
towards
the
end
of
the
school
year.
B
B
Eight
rcn82
Verizon
964
and
streamed
at
boston.gov,
City,
Dash,
Council,
Dash
TV,
we'll
be
taking
public
testimony
at
the
end
of
the
hearing.
If
you
are
interested
in
testifying
here
with
us
in
the
chamber,
please
make
sure
that
you
sign
up
in
the
sheet
near
the
door
and
if
you
are
interested
in
testifying
virtually
please
email,
the
central
staff
liaison
Megan
Kavanaugh
at
megan.kavanaugh
at
boston.gov,
for
the
link
written
comments
may
also
be
sent
to
the
committee
at
CCC
g-a-t-a
at
boston.gov
or
to
the
central
staff
liaison.
B
Please
keep
in
mind
that
any
submitted
comments
will
be
made.
A
part
of
the
record
and
available
to
all
counselors
I
will
be
reading
some
of
the
public
testimonies
that
we
received
into
the
record
just
because
I
think
it's
important
for
us
to
uplift.
The
voices
of
those
who
couldn't
be
here
so
I'm
switching
things
up
just
a
little
bit
on
that.
B
So
the
the
subject
of
this
hearing
is
docket0725
order
for
a
hearing
regarding
the
Boston
Public
School
transportation
system.
This
matter
was
sponsored
by
myself:
counselor
Julia,
Mejia,
counselor
Lara
and
counselor
Aaron
Flynn,
my
goodness
Aaron
Murphy,
and
was
referred
to
the
committee
on
June
8
2022..
Tonight
we
are
leading
with
the
community
panel
and
then
the
administration,
so
normally
the
administration
goes
first
and
then
we
go
to
community.
We
felt
we
wanted
to
ground
the
conversation
and
people
who
are
living
the
realities
so
we're
starting
off
with
Community.
B
Then
we're
going
straight
into
the
administration
panel
with
providing
an
opportunity
for
my
colleagues
to
ask
questions
to
both
I'm
going
to
switch
things
up
a
little
bit
and
I
already
said:
I
didn't
want
PowerPoint
presentation,
so
if
you
have
them,
don't
put
them
out
I'm.
Just
joking,
we'll
take
your
power
points.
B
This
matter
tonight
we
are
leading
with
like,
as
I
mentioned,
we'll
then
go
into
questions
after
both
panels
testify,
with
the
understanding
that
the
Administration
has
a
hard
stop
at
seven.
So
we'll
look
we'll
ask
my
colleagues
to
ask
the
administration
their
round
of
questions
first
and
then
we'll
move
to
community
panel
questions.
B
So
there
we
go.
We
are
on
time,
I
am
going
to
in
the
interest
of
keeping
things
moving
I'm.
Just
going
to
read
into
the
record
that
my
we,
our
office
received
a
letter
from
Council,
Royal
and
I
want
to
read
his
letter
of
absence
into
the
record.
It
says
Dear,
chair,
Mejia
consulate
and
councilor
Murphy
and
councilor
colleagues
I
will
unfortunately
be
unable
to
attend
today's
hearing,
but
I
am
grateful
for
the
opportunity
to
ensure
our
students
have
safe,
reliable
transportation
to
and
from
school.
Consistent
attendance
is
critical.
B
It
impacts
future
future
earnings,
reduces
violence
and
helps
support
families
and
communities.
We
cannot
leave
kids
stranded,
kids,
who
would
otherwise
have
chosen
to
be
in
class.
Nor
can
we
leave
parents
stranded
with
little
or
no
notice
to
make
child
care
plans.
This
is
all
more
important
as
our
days
get
shorter
and
children
must
often
wait
for
their
school
bus
in
the
dark,
with
with
apologies.
If
these
questions
are
repetitive,
but
I
would
like
to
ask
the
following,
so
this
is
some
things
for
you
all
to
consider.
B
B
Thank
you
counselor
rorel
and
that's
oh
I
got
another
letter
of
absence
from
counselor
at
large,
counselor,
Lucy
Luigi,
says
Dear
committee
on
education,
I
regret
to
inform
you
that
I
will
be
unable
to
attend
the
committee
on
education's
hearing
on
docket0725
order
for
a
hearing
regarding
the
Boston
Public
School
transportation
system
transportation
systems
at
Boston.
Public
schools
have
been
struggling
for
more
than
a
decade
to
run
on
time.
It
is
imperative
that
students
have
safe
and
reliable
and
consistent
transportation
to
and
from
school.
B
That
does
not
distract
from
their
educational
Journey
recently
under
a
systemic
Improvement
plan
in
partnership
with
the
state,
the
BPS
and
BPS
is
mandated
to
attain
at
least
a
95
percent
on
time
percentage
of
its
buses
to
school
each
month.
We
know
that
late
or
absent
buses
not
only
result
in
learning
loss
for
students
who
show
up
late,
but
that
inconsistent
Transportation
has
small
but
serious,
harmful
impacts
that
add
up.
My
staff
will
be
attending
and
I
will
be
thoroughly
reviewing
the
video
hearing,
minutes
and
public
testimony.
B
Should
you
or
any
member
of
the
public
have
any
questions
or
concerns?
Please
do
not
re
hesitate
to
reach
out
to
my
office
directly
at
617-635-4376
or
at
rootsie.louigen
boston.gov,
and
those
were
the
letters
of
absence
from
our
colleagues
I'd
like
to
acknowledge
that
we
are
joined
here
as
well
by
our
council
president
councilor
Flynn
and
in
the
interest
of
diving
right
in
I'm,
going
to
ask
my
colleagues
if
it's
okay,
if
we
reserve
our
opening
remarks,
is
that
okay,
great
I'll,
do
the
same.
B
B
B
C
That's
fine
I
do
have
written
testimony,
I'm
gonna
use
it
as
a
guide,
but
I'm
gonna.
Basically
just
tell
my
story.
I
feel
very
grateful
to
be
invited
here
tonight
to
tell
my
story.
My
story
has
moments
of
sunshine
and
moments
of
temper
tantrums,
so
I'm
gonna
be
fair
across
the
board
and
telling
my
story
I
know
it
may
differ
from
what
other
parents
experience,
but
I
want
to
try
to
be
as
transparent
as
possible.
C
C
We've
had
issues
with
Transportation
since
my
daughter
entered
Boston,
Public
Schools
as
a
three-year-old
k-zero
student,
which
was
last
year
as
a
parent
I
thought.
My
biggest
issue
would
be
fearing
that
she'd
be
placed
on
the
wrong
bus
or
released
at
the
wrong
stop.
This
happened
to
me
as
a
K1
student
in
Boston,
Public,
Schools
and
I'm
super
old,
so
that
was
a
while
ago,
but
you
know,
however,
our
issues
are
and
continue
to
be
reliability
and
communication.
C
This
year,
after
sending
at
least
four
emails
that
went
unanswered,
BPS
told
me
that
I
should
open
tickets
in
their
new
portal.
This
portal
is
linked
on
their
website,
but
the
where's,
my
bus
app
directs
us
to
phone
and
email.
Any
parent
can
tell
you
teaching.
Excuse
me
any
parent
can
tell
you
reaching
someone
in
the
morning
is
like
hitting
the
lottery.
My
issues
are
as
said:
reliability
and
communication,
so
reliability
monitor
issues.
My
student
needs
a
monitor
and
has
one
in
her
IEP.
C
Thankfully
she
does
have
one
now
consistently
every
day
which
I'm
grateful
for,
but
for
weeks
at
a
time,
I
will
get
a
robo
call.
That
said,
the
bus
may
or
may
not
come
because
there's
no
monitor,
but
how
does
a
parent
operate
when
it's
a
toss-up
as
to
whether
or
not
the
bus
will
show
up?
A
transportation
representative
actually
told
me
that
on
September,
1st
2022
I
have
a
job
too.
It's
flexible,
but
now
post
pandemic.
They
want
us
back
in
the
office
this
year.
C
My
bus
service
for
my
child
was
so
bad
that
I
asked
for
a
letter
from
Transportation
stating
they
couldn't
provide
services
due
to
the
lack
of
Staffing.
Since
that's
what
was
explained
to
me,
but
this
never
happened.
Being
clear,
DPS
was
putting
me
in
a
position
where
I'd
have
to
choose
whether
to
go
to
work
and
be
late
or
insure.
C
My
child
could
attend
school
I
work
outside
this
building
and
I've
probably
been
home
for
about
four
years,
but
now
they're,
like
everybody
in
office,
they're
bullying,
us
basically
to
come
back
into
the
office,
and
so
when
you
have
a
child
whose
bus
comes
8,
15,
8
30,
but
your
work
day
starts
at
eight
o'clock.
It's
like
and
now
the
Massachusetts
public
transportation
system
is
in
crisis.
So
it's
already
taking
me
after
time
to
get
to
work.
It's
like
okay!
C
Well,
do
you
stay
home,
so
you
can
at
least
get
more
out
of
your
work
day.
Or
do
you
try
to
just
you
know,
go
to
work.
My
mom
is
elderly.
She
puts
my
daughter
on
the
bus.
She
I
can't
leave
her,
because
if
the
bus
doesn't
come,
I
have
to
drive
her
to
work.
Excuse
me
to
school
and
my
mom
doesn't
drive.
So
that's
the
kind
of
pickle
that
I
was
in
earlier
in
this
year
and
then
last
year.
C
C
When
I
asked
in
the
morning
when,
when
I
called
Transportation,
they
told
me
it
was
because
my
phone
number
was
listed
as
a
home
number
and
maybe
that's
why
they
didn't
call
I
was
asked
to
call
the
Welcome
Center
this
year.
Her
first
morning,
driver
was
so
frustrated
with
the
lack
of
communication
and
I'm.
Guessing
parents
were
giving
her
a
hard
time
and
not
having
a
monitor
that
she
told
me
that
she
was
going
to
quit
on
Friday
the
first
two
weeks
of
school,
and
she
did
how
unfortunate,
because
she
was
so
nice.
C
But
then
the
bus
issues
piled
up
for
me.
So
I
go
on,
but
I
want
to
say
after
this
time,
I
kind
of
hit
a
Breaking
Point,
which
is
when
I
got
pretty
loud
on
Twitter
and
thankfully
the
director
of
transportation
and
the
mayor
actually
met
with
me
to
talk
about
my
issues
and
I
haven't
been
having
much
issues.
Since
then,
I
can
say
that
we
did
have
a
transition
from
I
guess
covering
driver
to
new
driver,
which
was
a
little
I.
Don't
know
if
it
was
Rocky
it
was.
C
It
was
delightful
to
see
the
old
driver
transition
to
the
new
driver.
They
were
both
there,
but
the
arrival
time
I
think
the
bus
had
gotten
to,
like
you
know
a
hiccup
or
something
like
that.
So
it's
been
very
intimate.
Every
very
intermittent
since
BPS
stepped
in
I
can
say
that
so
I
want
to
give
credit
where
that,
with
that
to
do,
but
overall
I
feel
like
buses
shouldn't
be
a
burden
to
parents.
C
C
No
excuse
me
in
early
October,
my
daughter's
afternoon
bus
had
no
monitor
after
noon.
Bus
issues
are
a
different
form
of
stress.
In
my
opinion,
I
was
on
the
phone
with
her
homeroom
teacher,
as
she
explained
that
she
got
approval
from
the
parent
to
allow
the
child
to
ride
the
bus.
I
listened
as
this
driver
raised
his
voice.
Basically,
to
the
point
of
yelling
telling
the
teacher
policy
is
if
a
child
needs
a
monitor
and
there
isn't
one
they
can't
ride.
I
said
well:
policy
is
to
notify
the
parents
in
advance.
C
When
there's
no
monitor
it
was
2
30
p.m.
School
dismissal
starts
at
2,
15,
rarely
2
o'clock,
but
2
15..
My
child
should
have
been
walking
through
the
gate
at
home
by
2
30.,
but
I
was
just
receiving
a
call
that
there
was
no
Monitor
and
the
driver
refused
to
take
my
child
home.
My
thoughts
were
what,
if
I
didn't,
have
a
car?
What,
if
I
didn't
drive?
Why
does
my
child
have
to
feel
left
behind
as
school
clears
out?
C
Thankfully,
I
simply
said:
look
his
attitude
is
gross,
don't
put
her
on
the
bus
I'll
be
there
in
10
and
I
picked
her
up.
I'll
say
this
I'm
a
little
bit
less
sensitive
to
her
being
left
at
school
because
she's
kind
of
used
to
it.
Unfortunately,
but
last
year
that
was
one
of
my
biggest
pain
points.
I
felt,
like
you
know,
she's
autistic,
she
could
not
speak.
C
She
talks
a
mile
a
minute
now
thank
God
for
the
blessing,
but
last
year
my
child
was
not
conversational
whatsoever,
and
so,
when
you
arrive
out
of
school
at
2
40
that
starts
dismissing
at
two
o'clock
and
it's
literally
your
child
and
the
secretary's
sitting
there.
You
can't
help
but
feel
like
if
she's
wondering
why
she's
being
left
behind
right,
so
I
was
much
more
sensitive
to
that
than
I
am
this
year
this
year.
My
bus
issues
are
mostly
in
the
morning.
C
Thankfully
it's
only
happened
a
few
times,
I
said
when
I
say
a
few
I
mean
like
one
or
two
I
really
haven't
had
issues
there.
Last
year,
I
was
getting
a
call
10
minutes
before
after
dismissal
to
pick
up
my
child,
and
it
was
very
regular
so
much
that
now
I
only
stay
in
the
office.
For
half
a
day,
so
I
basically
I
leave
work
at
noon
to
get
home
around
1
15
so
that
I
can
be
there
just
in
case.
I
need
to
pick
her
up.
C
I
just
need
to
compensate
with
where
Transportation
May
lack
but
I
thank
God
for
having
a
flexible
employer
late
service,
and
this
is
the
follow
late
service
and
missing
buses.
Stress
parents
out,
but
children
suffer
too
last
week
when
her
bus
didn't
come
and
I
dropped.
Her
at
school
I
asked
that
she'd
be
giving
breakfast
at
drop
off.
It
was
about
9,
A.M
school
begins
at
8,
15.
C
I
was
told.
Oh
that's
over
breakfast
ends
at
8.
30.
I
responded.
If
she
can't
eat,
we
were
leaving
so
to
be
clear.
I
was
told
that
twice
the
woman
who
opened
the
door
said
she
can't
have
breakfast
and
I
walked
right
by
her
into
the
school
Lobby
and
I
was
like
she
needs
to
eat,
and
I
was
told
again
that
they
weren't
feeding
her
and
that's
when
I
said.
If
she
can't
eat
I'm
taking
her
home
and
thankfully
they
agreed
to
feed
her.
But
she's
four.
C
Are
these
babies
sitting
in
school
all
morning
with
no
food
when
the
bus
is
late
because
they
already
sat
outside
a
long
time
waiting
for
the
bus
I
understand
because
I'm
on
Twitter
that
the
general
consensus
is
will
feed
your
child
in
the
morning?
I
have
no
problem
feeding
my
child
in
the
morning,
but
there's
also
food
scarcity.
What
about
children
that
have
food
issues
at
home
right
if
I'm
outside
at
7
55
for
a
bus
that
comes
at
8
15
but
sometimes
comes
at
8
30.?
C
My
child
is
outside
for
an
hour
right
and
maybe
I'm
not
feeding
her,
because
I'm
expecting
her
to
go
to
school
and
eat
right.
There's
all
those
things
I,
don't
think
this
is
a
transportation
issue.
I
think
this
is
a
BPS
issue.
You
need
to
feed
these
kids
right.
If
a
child
is
10,
maybe
there's
a
little
bit
more
flexibility
right.
They
can
sit
in
school.
They
can
deal
with
their
stomach
grumbling,
they're,
four
and
three
years
old.
If
they're
getting
to
school
late,
feed
them
period,
it
shouldn't
be.
C
C
Oh
sorry,
I
forgot
to
mention
something
so
that
same
day
that
I
had
to
fight
for
her
to
go
to
school
was
pajama
day
at
school
and
she
missed
class
pictures,
and
my
mother
is
literally
still
on
a
rampage
about
it
because
for
all
the
pictures
she's
left
out.
So
you
know
these
kids
are
missing
out
when
they're
late
for
school,
but
I'll
say
in
closing
that
my
experience
with
Transportation
has
not
been
all
negative.
Last
year.
Her
even
bus
monitor
was
an
absolute
breath
of
fresh
air.
I,
always
talk
about
him.
C
C
This
year,
though
the
morning
oh
I'm
almost
done
this
year,
though
the
morning
bus
makes
me
fight
the
urge
to
have
temper
tantrums
the
staff.
Even
revolving
has
been
amazing
the
afternoon
bus,
amazing
people.
It
just
seems
to
be
an
issue
of
poor
process
last
year,
the
neither
the
morning
or
afternoon,
buses
did
me
any
favors.
This
year
we
mainly
have
morning
issues
so
I
guess
that's
progress,
right,
I'm
kidding
as
a
parent
I'm
asking
for
service
to
be
reliable
and
for
the
district
to
effectively
communicate.
C
When
there's
an
issue-
and
it's
not
asking
a
lot
we're
not
setting
the
bar
on
The
Benchmark.
Excuse
me
unbelievably
High
I,
don't
think
we
can
get
a
more
basic
requirement
than
that.
What
is
it
going
to
take
to
get
there?
I'm,
not
sure,
and
the
interim
parents
and
children
are
the
one
that
suffer
and
we
deserve
better.
B
Okay,
so
I'm
gonna
go
next
to
Jakari.
You
want
to
go
next,
so
you
are
with
you.
Are
the
program
lead
for
racial
equity
and
access
program
at
reap
the
Massachusetts
advocates
for
children?
I'm
really
excited
that
you
are
here
with
us,
because
I
think
the
perspective
that
you
are
able
to
provide
will
help
us
understand
the
the
impact
on
learning
and
families.
You
have
the
floor
and
I'm
going
to
time
you
at
any
time,
I'm
gonna
I
had
to
Obama
time
y'all,
because
y'all
can
go
on
here.
Seven
minutes
go.
D
D
My
name
is
Jakira
Rogers
and
I
work
with
Massachusetts
advocates
for
children,
also
known
as
Mac
I
lead
Max
work
focused
on
Boston,
public
school
and
I
serve
as
a
program
lead
for
Max
racial
equity
and
access
program.
Reap
reports
collaboratively
to
transform
K-12
education
into
a
racially
Equitable
system
in
Boston
before
I
dive
in
I
want
to
emphasize
that
BPS
Transportation
concerns
are
not
new.
D
The
district's
inability
to
provide
Equitable,
reliable
and
consistent
transportation
to
all
students
is
a
systemic
issue.
A
systemic
failure
to
all
students
and
families
impacted
BPS
has
a
long-standing
history
of
struggling
to
address
the
educational
needs
of
students
with
disabilities.
In
addition
to
also
struggling
to
even
get
those
students
into
the
classroom,
the
district
must
do
better
for
our
vulnerable
learners.
D
It's
not
a
secret
to
inadequate
Transportation,
disproportionately
impacts.
These
inequities
compromise
the
rights
of
black
and
brown
children
by
denying
them
access
to
a
free
and
appropriate
education,
also
known
as
fate
as
guaranteed
by
law,
while
inadequate
Transportation
directly
impacts
all
BPS
students
and
BPS
families.
It
disproportionately
impacts
black
and
brown
families,
low-income
families,
immigrant
families
and
multilingual
families.
D
D
D
Bps
must
ensure
that
all
families,
including
multilingual
families,
have
access
to
Notifications
regarding
Transportation
disruption
in
their
primary
language
and
that
language
access
is
not
a
barrier
when
a
family
wants
to
contact
the
transportation
department
or
the
office
of
special
education
when
questions
or
concerns
arise,
provide
authentic
Community
engagement
when
it
comes
to
decision
making,
families
are
not
seen
as
solution.
Seekers
decisions
are
made
top
down,
and
families
and
students
are
at
the
bottom.
D
Address
disparities
within
special
education
services,
inadequate
Transportation
impacts
all
students,
but
what
about
students
with
disabilities
who
are
legally
entitled
to
transportation
and
related
services?
As
noted
before?
It's
not
just
a
matter
of
getting
to
school.
It's
a
matter
of
receiving
services.
D
D
D
The
financial
burden,
which
disproportionately
impacts
low-income
families,
has
to
stop
the
racist
practices
and
must
and
policies
must
also
stop.
Families
must
have
social
security
numbers
to
be
reimbursed,
because
the
current
reimbursement
process
requires
that
families
be
registered
as
an
independent
contractor
or
vendor.
D
B
B
Thank
you.
I
am
going
to
go
virtual
as
I
promised
I
would
I
just
wanted
to
quickly
introduce
Leon
Rivera.
If
you
don't
know
him
you,
you
should
he's
very
active
and
a
very
active
parent
really
worked
with
our
office
in
organizing
this,
making
sure
that
parents
were
heard
and
and
really
helped
us
do
the
work,
and
so
he
has
been
in
the
front
lines
of
this
issue
and
I'm
really
happy
that
he
is
joining
us
as
a
panelist
Leon.
E
B
F
F
F
F
So
what
we
did
this
year
once
September
showed
up.
We
noticed
that
there
was.
The
trend
was
coming
back.
A
lot
of
parents
on
social
media,
Facebook
Twitter
upset
about
late
buses,
no
shows
no
monitors.
So
what
we
decided
to
do
a
couple
of
weeks
ago
was
create
a
Google
doc
form
where
we
started
taking
in
these
complaints.
So
anytime,
we
see
something
we're
very
Grassroots,
so
especially
I
like
I,
like
I
like
to
keep
it
local.
F
F
Sometimes
it
shows
the
bus
at
my
child's
school
and
when
I
called
transportation
is
somewhere
else.
Sometimes
they
themselves
have
trouble
getting
a
hold
of
the
driver
to
verify.
If
my
child
is
on
the
bus,
this
means
that
sometimes
a
parent
will
call
the
department
at
the
department
itself
won't
know
if
the
child
is
on
the
bus,
which
is
very
scary,
because
parents
are
depending
on
us
to
provide
secure
Transportation.
So
I
have
another
parent
here
in
the
last
two
weeks,
my
daughter
hasn't
made
it
to
school
a
long
time
three
times.
F
I
have
my
daughter
ready
every
day
on
time,
and
this
causes
me
to
be
late
to
work.
My
manager
has
been
working
with
me,
but
he
can
only
do
so
much.
Please
fix
this.
Btu
Pilot,
School,
inconsistent
and
inaccurate
information
receive
text.
Bus
will
be
late.
Bus
never
shows
up.
Orchard
Gardens
I
have
called
for
bus,
stop
changes
waiting
for
weeks
and
no
answer
when
I
called
they
tell
me.
I
have
to
wait
mom
from
the
devil.
F
My
child's
bus
is
always
missing
a
monitor
and
I'm
concerned
about
safety
due
to
a
number
of
incidents
on
the
bus.
Now
this
is
another
mom
that
I
have
worked
with
directly.
Mom
has
a
daughter
in
a
wheelchair
she's
autistic
mom
is
also
in
recovery
when
the
bus
is
late.
This
throws
off
the
child's
schedule
for
the
rest
of
the
day.
F
F
Let
me
see
a
text
yep
another
text
from
the
parent,
but
yeah
22,
000
students,
a
handful
of
call
center
folks,
it
just
doesn't
make
sense,
as
the
first
panelist
expressed
you
know
morning
time
you
call
you're
on
hold
for
hours
because
there's
a
number
of
parents
on
queue
for
the
same
issue.
So
we've
come
up
with
a
few
ideas
from
parents
that
have
submitted
this
in
terms
of
the
call
center.
We
definitely
need
to
increase
the
call
center
folks.
F
We
need
more
people
to
be
able
to
respond
online
I
posted
earlier
today,
I
made
a
phone
call
today
to
test
the
the
online
feature.
I
was
on
hold
for
over
30
minutes.
No
one
showed
up
to
answer
so
a
few
other
and
in
terms
of
the
BPS
the
monitor
issue,
the
shortage
of
the
drivers
I
think
we
can
see
some
better
Outreach
efforts.
We
would
like
to
see
Outreach
flyers
in
multiple
languages
at
every
BPS
school,
every
front
door,
every
main
office,
every
sign-in
area.
F
We
would
like
to
see
bi-weekly
mass
text
for
BPS
families,
reminding
them
of
available
positions
in
BPS
transportation.
We
also
think
you
guys
can
do
pop-up
job
fairs
at
different
schools.
One
week
you
choose
Dorchester
one
week
you
choose
Roxbury
one
week
to
choose
Mattapan
this
way,
you're
reaching
out
to
different
folks.
These
are
things
we
can
do.
These
are
steps
we
can
take
actually
starting
tomorrow
to
be
able
to
bring
some
relief
to
families.
So
that's
all
I
have
I
just
wanted
to
highlight.
F
F
B
H
H
We
all
know
that
Boston
Public
Schools
transportation.
This
isn't
a
new
issue.
We
know
that
there
are
a
bunch
of
systemic
reasons
that
this
doing
this
service
is
really
hard,
so
I
just
kind
of
want
to
acknowledge
that
up
front
I.
It
I
wouldn't
want
to
run
VPS
Transportation,
it's
a
hard
job.
So
a
little
background
on
me:
I'm,
an
attorney
at
Greater,
Boston,
Legal,
Services,
we're
a
legal
aid
organization,
so
we
assist
some
of
Greater
Boston's,
poorest
and
most
vulnerable
families.
We
help
them
get
basic
life
Necessities
through
legal
representation.
H
School
discipline,
as
many
know,
disproportionately
impacts
students
of
color
students
with
disabilities
and
low-income
students,
causing
them
to
miss
class
time
and
making
them
drop
out
at
higher
rates
than
their
peers.
So,
fundamentally,
my
project
is
about
ensuring
that
students
have
Equitable
access
to
their
education
and
that
they're
able
to
make
it
through
high
school
graduate
it's
about
keeping
students
in
class
with
appropriate
supports,
so
that
they're
not
getting
excluded,
and
so
that's
where
my
work
has
run
into
the
issue
of
Transportation.
H
It's
a
key
service
that
keeps
students
in
school
and
ensures
that
all
Boston
students
could
have
Equitable
access
to
their
educations,
but
since
the
Inception
of
the
project,
well
before
my
time
at
gbls,
our
clients
have
struggled
year
after
year
with
consistent
access
to
their
required
transportation
services.
Most
of
our
clients
are
students
on
IEPs
who,
as
Jakira
said,
have
legal
entitlements
to
the
services
that
they're
struggling
to
access.
H
So
you
may
wonder:
who
are
my
clients?
What
are
their
problems?
I
want
to
talk
about
that
a
little
today,
my
clients
are
all
students
from
low-income
families
in
Greater,
Boston,
primarily
Boston's
public
and
Charter
Schools.
My
project
serves
a
majority
students
of
color,
largely
black
and
latinx
students.
Most
of
my
students
are
students
with
disabilities
and
many
have
severe
mental
health
needs
so
we're
working
also
on
access
to
Community
Mental
Health
Sports,
roughly
50
percent
of
my
current
clients
have
experienced
issues
with
Transportation
within
the
last
school
year.
H
Most
of
my
students
that
I'm
talking
about
are
students
of
color
and
all
of
them
are
students
with
disabilities.
At
the
start
of
the
school
year.
My
project
was
flooded
with
calls
from
families
from
Community
Mental,
Health
Providers
and
from
other
attorneys
who
work
in
other
areas
of
law,
doing
Poverty
Law
Services
asking
what
to
do
when
students
were
left
at
home
without
their
transportation
in
Boston.
So
many
of
my
cases
were
actually
referred
to
me
by
my
colleagues,
who
had
been
working
with
clients
had
suggested,
had
looked
up
themselves.
H
Try
calling
this
helpline
number
try,
calling
that
helpline
number
and
when
parents
were
unable
to
solve
the
problems
themselves,
then
the
attorney
had
to
refer
the
case
to
me
so
that
they
could
get
access
to
an
advocate
to
help
them
access
these
services,
as
I'll
discuss
more
later.
I
can
only
report
anecdotally,
that
these
systemic
and
that
these
problems
are
systemic
inequities
and
that
it's
disproportionately
impacting
the
communities
that
I'm
talking
about
that
I
served.
H
But
one
big
ask
that
I
would
have
is
that
we
get
access
to
disaggregated
data
so
that
we
know
what
is
the
actual
impact
of
uncovered
routes
of
late
routes.
Is
that
black
students,
latinx
students,
is
that
students
of
color,
low-income
students,
homeless,
students,
English
Learners?
How
who
is
this
impacting
because
I
actually
don't
think
we
have
access
to
that
disaggregated
data
and
I
know
that
in
2022,
Desi
demanded
access
to
that
data
as
well,
and
so
what
are
the
problems
that
I've
been
seeing?
H
The
first
and
the
most
apparent
issue
that
I've
come
across
is
that
without
consistent
and
appropriate
transportation
services,
the
students
that
we
represent
are
arriving
late
to
school,
where
they're
unable
to
get
to
school
altogether
missing
out
on
critical
education
time
and
disrupting
the
student
and
the
entire
family's
lives.
I
think
these
parents
are
giving
you
accurate
depictions
of
what
that
can
mean.
It's
really
a
you
can
see
that
chain
of
things
that
happen
when
the
student
is
an
hour.
Late
misses
a
whole
day.
H
How
do
we,
when
we
don't
have
full
staff,
actually
give
those
children
compensatory
services
for
the
days
they're
missing,
so
for
many
BPS
students
they're
missing
out
on
education
without
any
remedy,
though,
for
those
special
education
students?
If
you
miss
a
month
of
school,
often
the
school
will
work
with
you
to
figure
out
what
to
do,
but
if
you're
missing
an
hour,
how
do
you
compensate
for
that
in
a
child's
education?
So
we
really
need
to
address
this
issue
up
front
and
figure
out
how
to
get
these
kids
to
school
on
time.
H
H
Here's
a
quote
from
a
gbls
client
that
texted
another
Advocate
when
their
bus
was
late.
Today
was
the
first
day
of
summer
school
for
Joshua,
a
made-up
name
and
the
bus
never
showed
up.
I
had
to
take
him
in
an
Uber
after
waiting
for
so
long,
he
got
anxious
to
go
to
school
and
when
he
gets
impatient
he
throws
tantrums
becomes
violent
and
aggressive,
and
it's
too
much
for
me
to
go
through
I
can't
even
trust
the
transportation
during
the
regular
year
either.
H
The
bus
doesn't
pick
him
up
in
the
morning
or
his
school
calls
to
tell
me
that
I
have
to
pick
him
up,
because
there
are
no
buses
available
to
bring
him
I'm
beyond
frustrated
and
just
days
later,
that
same
parent
had
to
text
again
and
say
another
day
without
a
bus
I
had
to
call
to
find
out
this
morning.
No
one
even
bothered
to
call
me
and
let
the
parents
know
this
is
ridiculous,
I'm,
so
frustrated
because
I
don't
know
how
this
can
happen.
H
It
seems
like
it's
always
my
son's
bus
I
have
to
call
ahead
of
time
every
morning
and
yesterday,
because
I
sent
because
I
called
they
did
send
a
bus
for
Joshua
I
can't
keep
taking
his
punches
and
screams
in
the
morning
over
this,
so
the
impact
on
families
and
students,
I
thought,
was
really
accurately
captured
by
that
parent,
especially
these
students
with
disabilities.
Parents
are
dealing
with
their
children
who
are
getting
angry,
who
are
getting
avoidant
or
dysregulated.
My
clients
have
refused
School,
hurt
themselves,
hurt
their
parents
when
their
schedules
are
disrupted.
H
H
Her
child
missed
12
days
and
she
drained
her
bank
account
ubering
her
child
to
and
from
school,
because
the
school
told
me
there's
no
option
to
get
payment
in
advance
to
get
that
child
to
school,
so
she
overdrew
her
bank
account
ubering
her
child
to
and
from
school,
and
then
it
takes
weeks
to
get
reimbursed.
But
she
said:
I
can't
have
my
child
not
in
school
this
week.
That's
just
not
an
option
for
me.
H
B
You
thank
you
for
that.
You
know
one
of
the
reasons
why,
when
we
called
this
hearing
to
order
because
it
was
titled
the
Boston
Public
Schools
Bus
Transportation
hearing,
you
know
there
was
an
assumption
that
we
just
wanted
to
hear
from
the
transportation
department
and
I
specifically
asked
to
invite
someone
from
special
education,
because
I
do
see
that
these
two
issues
are
interconnected
and
you
can't
have
one
conversation
without
having
all
the
players
here.
B
So
I'm
really
excited
that
we're
going
to
have
a
real
conversation
around
how
these
two
departments
can
help
support
each
other
and
what
are
some
of
the
things
that
you're
hearing
and
learning
and
maybe
some
things
that
you
all
have
already
heard,
and
some
ideas
and
things
that
you're
doing
to
address
some
of
these
concerns.
So
thank
you
for
that.
H
B
B
E
Thank
you.
Thank
you
for
having
me
my
name
is
Siri
Morley
and
I
live
in
Jamaica
Plain
I'm,
here
to
speak
about
my
family's
experience
using
BPS
buses
for
a
five-year-old
son
Indigo,
who
is
a
new
K2
student
at
the
Haley.
He
requires
door-to-door
transportation
and
a
safety
harness
because
of
his
IEP.
In
our
initial
IP
meeting
last
spring,
we
were
told
that
the
bus
would
have
a
monitor,
who
would
Buckle
him
in
and
were
assured
that
this
is
not
the
regular
school
bus
that
you're
imagining
someone
will
be
there
to
help
him.
E
Understandably,
hearing
all
the
reports
from
the
news
and
variety
of
parents,
we
were
had
trepidation
about
BPS
Transportation.
Even
last
year.
We
are
very
happy
to
receive
a
placement
at
the
Haley
school
with
an
IEP.
We
felt
especially
confident
knowing
that
the
Haley
prioritizes
inclusion.
This
was
important
to
us,
because
our
son
was
seen
as
a
problem
at
the
first
preschool
he
attended,
because
the
school
wasn't
prepared
to
support
his
neurodivergent
needs.
We
saw
a
negative
impact
on
his
self-esteem
and
ability
to
learn
and
connect
with
peers.
E
We
went
into
this
school
year
grateful
that
we
would
have
the
benefit
of
door-to-door
Transportation,
since
our
son's,
ADHD
and
sensory
processing
disorder
lead
to
a
lack
of
safety,
awareness
and
poor
impulse
control,
which
makes
being
on
a
bus
risky
for
all
involved
without
him
being
buckled.
In
the
first
few
weeks
of
school,
the
bus
went
well
as
every
morning
he
was
greeted
by
a
monitor
who
calmly
sat
him
down
and
buckled
him
over
the
weeks,
however,
we
began
to
notice
less
consistency
with
the
monitor.
E
Until
suddenly,
she
was
either
not
there
or
not
seating
him.
We
later
learned
that
she
was
on
the
bus
to
get
to
her
other
bus,
monitor
job
and
was
actually
not
supposed
to
be
our
bus
monitor
but
was
just
helping
out
when
she
could
one
afternoon
our
son's
bus
for
a
reason.
I
still
don't
understand,
took
a
strange
route
home
backtrack
to
school
and
ended
up
at
our
home
45
minutes
later
than
usual,
we
never
received
a
text
or
call
about
this
delay
when
the
bus
finally
arrived.
E
Some
older
students
were
urgently
yelling
out
the
windows.
To
me
saying
that
my
son
had
been
having
disruptive
behavior
on
the
bus,
I
think
they're
trying
to
be
helpful,
but
it's
not
children's
job
to
monitor.
Behavior
I
looked
towards
the
driver
and
I
said
where's.
The
bus
monitor
he
and
the
kids,
which
was
notable
to
me
all
in
unison,
said
BPS
doesn't
have
enough
bus
monitors.
There
isn't
one.
E
When
my
son
and
I
debriefed
on
the
ride.
He
shared
that
he
decided
to
sit
in
the
back
of
the
bus
again
he's
five
years
old
and
a
big
kid
was
playing
a
trumpet
and
it
made
him
feel
overwhelmed
and
nervous.
So
he
started
copying
people's
words
and
acting
unsafe
with
his
body.
As
a
response
to
this
feeling
of
overwhelm.
E
It
was
clear
that
the
bus
was
in
a
chaotic
state
that
day
with
a
long
confusing
route,
and
there
was
no
adult
who
could
safely
manage
the
behavior
of
the
children.
I
was
very
concerned
about
this
from
a
safety
perspective,
but
was
also
concerned
about
my
son's
self-esteem
and
how
he
would
feel
on
the
bus.
E
The
next
day
I
wrote
to
the
Haley
team
about
this
Challenge
and
we
were
very
fortunate
to
have
their
support
in
doing
some
troubleshooting
with
the
resources
they
have.
The
team
at
the
Haley
tried
to
contact
the
transportation
office
and
hit
a
dead
end
in
the
words
of
our
IP
coordinator.
There
she
said:
I
have
no
power.
No
one
will
listen
to
me
there.
Thankfully,
the
principal
Kathleen
Sullivan
has
found
a
teacher
who
made
it
his
job
to
Buckle
in
our
son
most
afternoons.
E
He
is
the
special
teacher
for
theater,
so
clearly
not
his
job,
but
we
are
grateful
on
our
morning.
Bus
we're
lucky
to
have
a
bus
driver
who
shows
up
on
time
and
is
calm
and
supports
our
son.
The
driver
is
worried
because
he
said
there
are
other
children
on
the
bus
who
are
supposed
to
be
buckled
and
he
cannot
help
them
and
also
drive,
and
not
all
parents
are
able
to
be
as
involved
as
we
are.
The
driver
now
gives
us
the
time.
E
We
need
to
make
sure
that
indigo
is
seated
and
buckled
in
a
safe
way.
We
often
have
to
get
on
the
bus
and
do
this,
while
all
the
other
kids
watch,
which
puts
an
extra
Spotlight
on
her
son's
needs.
We've
done
our
best
within
a
broken
system
to
ensure
that
most
days
he's
buckled
in,
but
it
is
adding
extra
stress
to
our
mornings.
E
This
is
also
affecting
our
family's
mental
health
because,
after
a
very
long
journey
to
get
him
the
support
he
needs
to
thrive
in
school
and
believing
that
it
was
being
delivered
by
BPS,
we
suddenly
felt,
like
the
rug
was
pulled
out
from
under
us
and
he
didn't
have
what
he
needed.
This
created
a
lot
of
anxiety
and
stress,
BPS
Transportation
knew
that
there
were
not
enough
drivers
or
enough
monitors
going
into
the
school
year,
but
they
failed
to
communicate
with
parents
about
these
gaps.
E
We
have
never
heard
anything
from
the
Transportation
Department
about
the
lack
of
monitors,
ideas
on
how
to
address
this
information
on
reimbursement.
If
we
take
him
to
school
ourselves
Etc,
we
had
no
advance
notice
that
his
bus
would
not
have
a
monitor
and
that
fulfilling
his
IP
would
be
a
problem.
Because
of
this,
we
could
have
done
a
lot
in
advance
to
talk
with
our
son
about
behavioral
expectations
on
the
bus.
If
we
knew
that
no
one
would
be
there
to
orient
him.
E
The
rest
of
indigo's
IAP
has
been
implemented
well
by
the
Haley.
His
experience
of
BPS
is
very
positive
at
school.
The
weak
link
is
the
bus
safety
I'm
here,
because
this
is
a
legal
contract
that
BPS
created
with
us
that
the
transportation
department
has
not
been
able
to
fulfill.
If
we
were
not
a
family
with
the
time
and
resources
to
advocate
for
our
son,
we
would
have
to
accept
an
unsafe
Transportation
option,
as
you
all
I'm
sure
have
seen
from
the
Boston
Globe
article
on
special,
ed
and
transportation.
E
It's
the
same
privilege
that
allows
me
the
time
to
advocate
for
his
needs
with
the
school
troubleshoot
Solutions
and
come
here
today
to
highlight
the
problems
with
BPS
Transportation
caring
for
him
and
advocating
for
him
has
been
nearly
a
full-time
job
if
I
were
a
parent
who
had
a
full-time
job
right
now,
I'm,
currently
not
working
luckily
or
any
other
number
of
restrictions
on
my
timer
resources.
I
would
not
have
been
able
to
do
any
of
this.
E
If
it's
so
hard
to
get
the
needs
of
my
son
met,
then
what
does
that
mean
for
the
entire
District
I?
Think
we've
heard
many
examples
of
what
it
means:
I'm,
not
asking
for
a
solution
only
for
our
family,
although
of
course
I
would
love
monitor
to
be
on
his
bus,
but
for
the
entire
School
District.
If
BPS
truly
wants
to
be
a
school
district
that
prioritizes
inclusion
for
different
learning
needs,
the
transportation
system
has
to
be
greatly
improved.
E
B
B
So
I
really
do
appreciate
everyone
leading
with
that
and
for
the
administration
for
accommodating
that.
So
thank
you.
I
know
that
you
have
a
hard
stop
at
Seven.
Some
of
y'all
do
I,
don't
know
if
everybody
does
but
I
wanted.
What
I'll
do
is
you
have
20
minutes
within
your
panel?
You
should
do
five
minutes
or
would
love
to
give
you
an
opportunity
to
decide
for
yourselves
how
you
want
to
utilize
your
time.
B
B
J
B
B
B
B
I'm,
just
curious
to
my
colleagues
is
that
you,
you
wanna
you
wanna
unpack
that
yeah,
so
I
know
it's
15.
You
said
10
to
15
minutes
if
you
could
just
because
there's
a
other
folks
that
need
to
speak
here
and
you
guys
have
20
minutes
as
a
panel,
so
I
want
to
make
sure
that
your
whole
entire
time
is
not
spent
on
the
presentation.
Okay,
thank
you.
I
Thank
you
councilor
first
I
would
like
to
say
good
evening
to
everyone
to
the
counselors
and
our
parents
and
families
and
Advocates
that's
present.
Today.
My
name
is
Delavan
Stanislaus
I'm,
the
director
of
transportation
for
Boston
Public
Schools
I'm
joined
here
today
by
my
deputy
director
of
Transportation
Daniel
Rosengard,
my
assistant
director
of
the
bus
monitors
unit
varsha
Ram
Samir,
my
assistant,
director
of
contract
compliance
and
Fleet
Jacqueline,
Hayes
and
assistant
superintendent
of
special
education,
Lauren
viviani.
I
For
today's
presentation.
We're
going
to
do
a
brief
overview
of
the
services
Boston
Public
Schools
Department
of
Transportation
provides
the
parents
and
families.
We're
then
going
to
go.
Do
a
deep
dive
into
our
performance,
metrics
and
key
challenges
and,
at
the
end,
we'll
summarize
our
plans
for
continued
improvements
across
the
transportation
operations.
I
I
I
We
have
over
720
total
buses
in
our
Fleet,
with
600
in
use
daily
transf
currently
employs
about
885
total
drivers,
including
673
active
drivers
and
211,
who
are
currently
in
leave
or
inactive
or
in
training
for
the
start
of
the
school
year.
Following
an
agreement
with
the
driver's
Union,
BPS
is
also
working
with
outside
vendors
to
transport
students
on
up
to
45
student
transport,
Vans
temporarily,
on
Route
outside
of
the
city
of
Boston.
I
I
Regarding
bell
times.
There
are
24
different,
am
bell
times
and
29
different
PM
bell
times
across
the
221
schools.
We
service,
63
schools,
also
have
a
weekly
early
dismissal
across
20
different
early
dismissal
bell
times.
As
a
result,
many
buses
service,
different
schools
in
the
AM
versus
pm
and,
in
some
cases,
different
schools
based
on
on
the
day
of
the
week.
I
I
K
K
So
next
slide,
please
gonna
kind
of
ignore
the
side.
I
know
we
want
to
kind
of
go
quickly,
but
just
thinking
about
Communications.
We
really
want
to
think
about
kind
of
three
things
that
make
for
good
Communications.
How
can
we
communicate
proactively?
How
can
we
communicate
in
a
timely
manner
and
how
can
we
communicate
in
a
way
that
is
accessible
for
students
and
families?
K
So
our
Communications
begin
well
before
the
start
of
the
school
year
and
continue
throughout
the
year
in
an
effort
to
be
proactive
to
make
sure
that
students
that
families
and
students
understand
processes
with
for
transportation
have
their
bus
assignments
know
how
to
track
the
bus
using
our
where's.
My
school
bus
site
know
how
to
ride
the
bus
safely
and
get
notified
by
robocall
or
text
message
anytime.
K
Our
team
is
aware
of
a
late
bus
or
other
bus
operations
issue
and,
finally,
making
sure
that
they
know
how
to
reach
BPS
Transportation
if
they
need
to
thinking
about
timely
Communications,
we
have
a
team
of
just
under
30
customer
service
staff
members
who
support
with
real-time
Communications
for
families.
This
includes
through
responding
to
tickets
in
our
support
portal,
responding
to
emails
that
come
in
Manning
our
online
chat
feature
and,
as
many
folks
are
familiar
with
Manning
our
transportation
hotline.
K
We
have
some
some
stats
on
here,
but
I
think
it
all
boils
down
to
the
fact
that
we
know
that,
especially
at
the
start
of
the
school
year,
wait
times
are
far
too
long
for
families.
That's
something
we
know
it's
something
we
own.
It's
something
that
we
need
to
continue
to
work,
to
improve
on,
to
make
sure
that
families
can
reach
us
when
they
need
to
and
then
finally,
accessibility
kind
of
I'll
just
quickly
touch
on
two
key
pieces
there,
some
of
which
the
Community
member
panel
panelists
mentioned
as
well.
K
One
super
important
thing
is
making
sure
that
we
have
multilingual
language
capabilities,
so
we
have
an
English
queue
as
well
as
a
Spanish
queue
on
our
hotline,
and
we
work
as
hard
as
possible
to
hire
to
have
staff
across
all
of
the
BPS
languages.
We
also
make
sure
that
any
outbound
Communications
we
send
whether
they're
robocalls
or
the
start
of
school
mailers
that
those
are
translated
into
across
the
BPS
languages
and
then
the
other
piece.
The
last
piece
that
I'll
quickly
mention
is.
We
have
all
these
communications
channels
that
we
want
to
help.
K
You
know,
make
things
accessible
for
families
and,
on
our
end,
what
we
do
is
we
make
sure
they
all
flow
into
the
same
place
into
one
support
portal:
one
ticketing
system
on
our
end,
to
ensure
that
families
are
receiving
a
consistent.
You
know
reliable
responses
and
resolutions.
We've
had
over
15
000
tickets
come
in
through
our
various
Communications
channels
since
the
start
of
the
school
year.
However,
you
know,
as
folks
alluded
to,
we
know
that
again,
response
times
are
not
where
they
need
to
be
about
70
of
tickets.
K
So
far
this
year
have
been
resolved
within
our
service
level
agreement
and
we
need
to
get
that
number
higher.
So
we
deeply
understand
the
importance
of
proactive,
timely,
accessible
Communications,
and
we
are
laser
focused
on
continuing
to
decrease,
wait
times
and
increasing
multilingual
and
other
accessible
Communications
to
meet
family
needs.
If
you
go
to
the
next
slide,
I'm
now
going
to
hand
off
to
my
colleague,
Jackie
Hayes,.
L
Hi,
my
name
is
Jackie
Hayes.
Thank
you
for
having
us
here
tonight.
Thank
you
to
community
members
and
thank
you
especially
to
families.
Who've
come
to
share
with
us
and
speak
with
us
about
your
experience
of
Transportation
Services
I'll
be
very
brief.
There's
two
main
metrics
that
we
are
focusing
on
when
we're
looking
at
the
daily
operations
on
Time,
Performance
or
OTP,
I.
Think
everyone's
very
familiar
with
that
one.
L
I'll
start
over,
my
name
is
Jackie
Hayes.
Thank
you
for
helping
me
function
in
this
system.
First,
thank
you
to
families
and
thank
you
to
Our
Community
Partners,
who
have
had
us
here
tonight
to
speak
with
us
and
share
with
us
about
your
experiences
and
share
ideas
with
us.
There's
two
main
metrics
that
we're
looking
at
for
daily
operations.
Those
are
on
Time,
Performance
or
OTP,
which
I
think
people
are
pretty
familiar
with.
The
other
major
metric
that
we're
looking
at
is
daily
uncovered
trips
and
I.
L
Think
hearing
the
personal
experiences
of
some
of
the
families
here
tonight
and
some
of
the
clients
that
have
been
represented
that
that
particularly
comes
through
the
daily
uncovered
trips
is
a
metric
that
we
added
last
school
year
and
the
fact
when
we
were
facing
the
national
driver
shortage
which
has
continued
into
this
year
and
it
that
metric
and
getting
that
metric
down.
We
understand
is
a
precursor
to
be
able
to
truly
improve
on-time
performance
and
fixing
that
metric
looks
like
hiring
a
lot
more
drivers.
L
Think
that
the
one
of
the
ideas
in
particular
raised
tonight
around
having
multilingual
Flyers
available
in
all
of
our
schools
is
something
that
we
can
definitely
look
at
implementing,
so
that
we
can
increase
recruiting
for
the
driver
candidate
pool.
While
we
have
seen
Improvement
in
uncovered
trips
significant
improvement
from
last
year.
We
understand
that
that's
not
sufficient
and
that
we
need
to
get
to
zero
uncovered
trips
and
95
or
higher
on-time
performance.
Thank
you
for
having
me
here
today.
Thank.
B
M
My
name
is
varsha
ramsamer
I'm,
the
assistant
director
of
the
monitors
unit
and
I,
would
like
to
speak
to
some
of
the
operational
challenges
and
ongoing
initiatives
regarding
specialized
transportation
for
students
with
IEPs
and
504
plans,
bus
monitors.
We
now
play
an
integral
role
in
The,
Safe
Transportation
of
students
with
special
needs.
We
are
committed
to
improving
these
services
for
our
District's,
most
vulnerable
students
and
committed
to
taking
accountability
for
where
we
are
falling
short.
M
The
number
of
monitor
required
students
has
grown
82
percent
within
seven
years,
so
from
school
year,
15
to
school
year,
22.
for
context
of
scope.
The
past
year
alone,
we've
observed
a
31
growth
of
monitor
required
students
in
order
to
provide
adequate
service
for
our
students.
We
need
more
monitors
on
board
supporting
them.
M
Last
year,
at
this
hearing
and
in
years
prior,
we
cited
our
challenges.
We
detailed
the
issues
with
Recruitment
and
hiring
the
eighteen
thousand
dollars.
Annualized
pay
residency
requirement
extensive,
hiring
process.
Since
then,
we
have
created
new
structures
that
will
allow
for
us
to
increase
our
Workforce,
to
train
our
monitors
to
better
meet
student
needs
and
to
communicate
with
schools
and
Families
proactively.
M
Currently,
we
have
a
tentative
agreement
with
our
bus
monitors,
Union
that
includes
higher
wages
and
benefits,
incentivized
training
and
retention
and
sign-on
bonuses.
The
city
has
aided
in
removing
the
residency
requirement
further
widening
our
candidate
pool
and
making
the
position
more
competitive.
M
Additionally,
we
have
recently
hired
an
HR
Manager.
It
was
access
to
the
systems
needed
to
expedite
hires
and
she
has
submitted
73
candidates
for
hire.
This
fall
with
49,
officially
hired
still
about
35
percent
of
our
trips
are
uncovered
on
a
daily
basis,
and
we
understand
that
until
these
students
have
the
services
that
they
need
and
deserve
are
entitled
to,
our
work
is
not
done.
M
We
look
forward
to
using
the
momentum
of
a
new
contract
and
a
dedicated
HR
manager
to
our
department
to
increase
recruitment,
hiring
retention
and
therefore
the
supports
given
to
these
students
to
ensure
our
students
are
served
by
tenured
trained
monitors.
We
need
to
retain
our
current
monitors
as
well
as
the
new
hires
that
come
on
board
with
us.
We
created
two
new
board
certified
Behavioral
Analyst
positions
with
the
office
of
special
education.
They
will
facilitate
in
school
trainings
and
respond
to
escalated
incidents
while
on
the
road
offering
additional
training
after
such
incidents.
B
M
We
understand
that
our
focus
on
hiring
and
training
does
not
solve
for
or
offer
immediate
assistance
to,
the
students
and
families
that
have
uncovered
monitor
trips
now
so,
in
order
to
alleviate
effective
families.
Now
we
currently
provide
compensatory
services
and
offer
reimbursements
to
families
with
students
with
specialized
Transportation
needs,
who
experience
service
disruptions
to
improve
the
accessibility
of
reimbursements
and
lessen
The
Upfront
Financial
strain
on
families.
We
are
in
negotiations
to
offer
ride,
share
vouchers
to
these
families.
M
Starting
this
year
we
have
communicated
coverage
issues
through
a
post-fed
monitor
Ops
report
visible
to
schools,
robocalls
sent
to
families
on
a
daily
basis
to
further
support.
We
have
created
a
small
customer
service
team
and
opened
up
a
queue
specifically
to
serve
special
education
families,
which
has
not
been
done
before
through
our
systems,
Improvement
project,
organizational
restructuring
and
collaboration
with
special
education
HR.
M
We
have
worked
to
remove
some
of
the
barriers
to
our
students
receiving
these
services.
These
improvements
have
all
been
driven
by
the
needs
of
our
students
and
families
and
getting
them
the
services
that
they
are
entitled
to.
We
will
continue
our
focus
on
improving
those
yard
operations
Communications
to
schools
and
families,
training
programs,
hiring
efforts
until
it
is
really
felt
by
the
communities
that
we
serve.
I
I
I
The
transportation
team
is
dedicated
to
building
long-term
Sustainable
Solutions,
both
internally
cross-departmentally
and
in
collaboration
with
all
of
our
stakeholders
and
partners.
A
few
of
our
Focus
areas
are
highlighted
on
this
slide:
improving
specialized
transportation
services
for
special
education
students.
Key
areas
are
students
with
IEPs,
with
bus,
monitor
requirements
and
through
our
routing
team
collaboration
with
district
and
city
leaders,
focus
on
school
and
transportation,
policies
that
impact
the
delivery
of
transportation
services
for
students.
I
Our
aim
with
the
contract
is
to
incentivize
improved
outcomes
for
students,
given
the
current
scope
and
scale
of
yellow
bus
transportation
needs
for
Boston
students
to
close
us
out.
I
would
like
to
thank
my
team
to
the
transportation
team.
I
would
like
to
say
thank
you
from
the
bottom
of
my
heart.
I
appreciate
your
hard
work
and
dedication
to
the
students
and
families
of
the
city
of
Boston
to
the
students
and
families
in
the
city
of
Boston.
I
want
to
acknowledge
that
we
are
not
where
we
are
not
yet,
where
we
need
to
be.
I
B
B
J
J
So
our
legal
advisors,
in
collaboration
with
Boston,
City
Hall
legal
advisors,
are
working
on
a
different
way
to
a
different
procedure
for
those
reimbursement
policies.
So
we
don't
have
to
have
families
provide
any
kind
of
number,
so
those
conversations
are
in
the
works
with
our
legal
advisors
and
then.
Finally,
the
only
thing
I
would
add
is
that
we're
working
on
in
collaboration
with
the
Federation
for
children
with
special
needs.
J
We
just
contracted
with
them
to
take
the
very
dense
special
education
policy
and
procedure
manual
and
make
it
more
family
friendly,
which
will
mean
like
right
now,
I
think
it's
like
175
Pages,
or
something
like
that.
So
how
do
we
take
the
most
Salient
parts
and
then
put
it
in
brochure
kind
of
language
for
families
to
access,
and
one
of
those
will
be
around
reimbursement
for
transportation
that
will
be
translated
into
several
languages.
J
The
policy
manual
in
in
its
current
form
is
already
translated
into
several
languages,
but
we
wanted
to
make
sure
that
we
had
different
kind
of
formats,
so
you
didn't
have
to
dig
through
the
whole
like
it's
like
a
dissertation
length
document.
So
that's
what
we're
working
on
right
now,
those
that
contract
is
working
its
way
through
procurement,
but
we
expect
that
the
Federation
will
be
convening
teams
of
families.
We
would
love
to
have
all
of
you
involved
to
like
help
us
think
about
what
are
the
most
important
topics.
J
B
I
am
going
to
ask
one
quick
question,
but
then
I'm
gonna
I'm
gonna
ask
my
second
co-sponsor
to
start
us
off
giving
her
a
most
immediate
lived
experience
as
it
relates
to
the
conversation
around
special
education
and
transportation.
So
I
do
have
a
quick
question
for
Dell
in
regards
to
the
bid
the
RFP
from
what
I
understand.
Only
one
trans
desk
is
that
the
only
one
that
has
applied
for
the
RFP
can
you.
B
So
one
of
the
questions
that
I'm
going
to
ask
is
why,
so,
you
could
think
about
that.
I'm.
Just
really
curious,
I
understood
that
there
was
four
potential,
but
only
a
trends
that
was
the
one
that
was
the
only
one
that
came
through
so
I'm,
going
to
assume
that
it's
going
to
make
it
a
lot
harder
for
you
all
to
be
competitive
and
and
hold
them
accountable
when
they're
the
only
game
in
town.
I
I
The
ifb
that
when
so
the
ifb
is
that
is
different
from
the
RFP
So.
Currently
we're
on
the
contract
with
an
RFP,
the
ifp
is
different.
We
had
we
through
the
ifb
process.
We
have
to
pick
the
lowest
most
responsible
and
responsive
bidder,
the
how
the
ifb
is
structured.
Currently,
it's
different
than
the
the
current
RFP
is
structured.
One
of
the
things
that's
different
in
the
ifb
and
the
way
it's
structured
is
the
current
RFP,
the
accountability
measures
in
there
in
order
to
hold
the
vendor
accountable
for
the
services
that
they
provide.
I
There's
not
an
incentive
structure
in
there
for
that
which
makes
it
difficult.
It's
a
pass-through
contract
BPS.
Once
the
contract
has
passed
through
the
cost,
BPS
pays
the
cost,
so
there's
no
way
to
hold
the
current
vendor
accountable
the
ifb
process.
We
understand
that
transdev
was
the
only
bidder.
B
Say
no
we're
good.
Okay,
you
got
a
good
and
then
we
only
have
you
for
30,
more
minutes
and
I.
Don't
wanna
I,
just
I
wanted
to
start
with
that,
just
because
I
feel
like
that
is
something
that
is
top
of
Mind
as
we
talk
about
how
we're
going
to
address
some
of
these
issues
if
we're
confined
to
one
particular
vendor
I
was
just
curious
about
how
we're
going
to
tackle
this,
knowing
the
constraints
that
you
find
yourselves
in
but
I'm
going
to
ask
my
second
co-sponsor
to
kick
us
off
with
some
questions.
N
Thank
you,
madam
chair,
and
thank
you
to
all
of
the
BPS
parents
who
came
to
be
here
with
us
today
and
to
all
of
the
members
of
the
administration
for
coming.
I
have
spent
Collective
hours
with
three
out
of
the
five
of
you
on
the
phone,
at
least
in
conversations
about
this
issue
like
counselor
Mejia
said
this
is
something
that
is
very
extremely
personal
for
me
every
morning.
N
One
of
the
biggest
worries
that
I
have
is
whether
or
not
my
autistic
non-verbal
first
grader
is
going
to
get
picked
up
in
the
morning,
and
my
colleagues
have
first-hand
experience
of
me
walking
into
hearings,
late
and
missing
things
in
the
morning,
because
the
school
bus
didn't
come
and
I
have
to
drive
him
to
school,
come
to
work
late,
so
I
have
to
be
honest.
If
I
wasn't,
an
elected
official
I
would
have
lost
my
job
at
this
point.
N
I
I
N
Six
thousand,
yes,
thank
you,
that's
helpful
so,
and
this
is
for
assistant
superintendent
viviani.
You
talked
a
little
bit
about
compensatory
services
and
wanting
to
make
sure
that
your
staff
is
proactive.
How
do
you
ensure
that
students
get
services
on
their
IEP
when
they've
missed
these
Services
because
of
the
bus
issues?
Do
you
have
reporting
from
inside
of
BPS
to
the
special
education
office?
Ultimately,
how
do
you
monitor
it?
How
do
you
follow
up
with
families
around
compensatory
Services?
What
is
being
proactive,
ultimately,
look
like
yeah.
J
As
far
as
I
know,
we
have
interacted
in
the
past,
but
this
is
a
new
way
to
track
and
then
look
at
the
data
of
those
codes
and
then
provide
compensatory
Services
as
we
look
at
all
of
the
kids
who
may
be
late
or
miss
school
because
of
Transportation
based
on
the
code.
So
there
is
communication
with
school
leaders,
operational
leaders,
the
coasts
which
are
coordinators
of
special
education
and
each
school
to
provide
some
guidance
around
how
to
code
kids
and
what
that
looks
like
this
is
new.
J
J
N
Thank
you,
and
you
know,
I
I,
just
want
to
start
off
by
saying
that
those
questions
in
particular
on
these
processes
obviously
need
to
be
in
place,
but
they
need
to
be
in
place
because
it's
it's
the
afterthought
of
the
fact
that
we're
missing
the
buses
and
so
as
we
get
students
there.
Then
we
need
that
process
less
and
so
I
don't
want
to
put
the
the
cart
before
the
horse,
and
so
my
next
questions
are
going
to
be
around
budget
and
Workforce.
N
So
the
fy22
unrecommended
budget
for
BPS
transportation
is
about
10
of
all
of
BPS
spending
right
now
and
increased
by
four
million
dollars
between
2022
and
2023,
and
special
education
students
out
of
District
special
education
students
and
the
transportation
costs
are
about
24
of
BPS
Transportation
budget.
Can
you
tell
me
a
little
bit
about
what
investments
you've
been
making
to
improve
BPS
transportation
system
with
the
investments
from
the
previous
budget
that
we
approved.
N
Okay,
so
I'm
sorry,
just
because
I
want
to
highlight
that
you
have
seen
300
growth
in
the
need
for
one-on-one
monitors,
and
you
have
seen
a
hundred
and
thirty
seven
percent
growth
in
the
need
for
monitors
all
together
in
BPS,
correct,
so
you've.
This
exponential
need
for
monitors.
How
many
monitors
do
you
need
to
make
sure
that
there's
a
monitor
on
every
bus
that
needs
it
and
how
many
do
you
have
right
now:
okay,.
I
Currently,
on
stock,
we
have
511
bus
monitors,
I,
don't
know
the
exact
number
of
the
top
of
my
head
of
the
number
of
monitors.
We
need
across
the
system
to
be
fully
staffed.
I
know.
A
good
example
is
that
we
we
need
481
one-to-one
monitors.
So
if
we
were
to
assign
each
of
our
students
currently
in
the
system,
a
one-to-one
monitor,
you
would
have
like
30
monitors
left
for
the
rest
of
students
and
the
rest
of
students
is
1064.
N
Okay,
so
you're
talking
about
triple
in
your
Workforce.
Okay.
Thank
you.
That's
incredibly
helpful.
So
one
of
the
conversations
during
the
budget
process
were
the
staff
shortages
both
for
the
monitors
and
the
bus
drivers.
It
was
kind
of
central
to
the
conversation
and
I
know
that
you've
talked
a
little
bit
about
the
Union
contract
and
I'm,
not
sure
if
that's
ratified
yet
and
so
I,
don't
know
how
much
you
can
talk
about
it.
So
you
can't
tell
me
the
parameters
of
the
new
Union
contract.
I
So
the
the
bus
monitors
contract
we
just
came
got
the
tentative
agreement
with
the
Union
I
can't
go
into
details
because
the
contract
is
not
ratified
at
the
moment,
we're
hoping
for
a
ratification
vote
on
November
19th,
but
in
that
contract
there
there
are
reforms,
there's
increased
wages
and
also
vacation
times
for
our
bus
monitors,
who,
on
average
currently
are
getting
paid
eighteen
thousand
dollars
a
year,
which
is
not
a
livable
wage
in
the
city
of
Boston.
It's
not
a
livable
wage
anyway,
yeah.
N
Correctly,
okay,
so
eighteen
thousand
dollars:
okay,
I'm!
Sorry,
so
thank
you.
Can
I
through
the
chair,
put
in
a
request
to
the
transportation
department
that
once
that
contract
is
ratified,
we
get
detailed
information
about
what
changes
were
made
in
that
contract.
Correct,
yep!
Okay,
thank
you
for
sure,
I'm!
Sorry,
chair!
Do
you
mind
if
I
ask
them
yeah.
N
I
Well,
yep,
so
the
the
bus
driver
contract
was
ratified
and
implemented
back
in
the
summer,
and
so
currently
on
staff.
We
have
over
885
drivers
on
staff,
but
200
and
about
10
or
11
drivers
are
currently
on
leave
right
now
we
have
600
buses
like
in
the
operations
and
we
on
any
given
day.
We
have
about
673
drivers
that
are
available
and
on
staff
to
drive
our
600
buses,
and
this
is
minus,
like
daily
attendance
for
drivers
that
are
not
on
leave.
I
This
is
something
that
the
district
has
never
done
before
and
we're
trying
to
implement
a
program
like
internally
right
now
we're
working
with
a
Venda
dpv,
but
we're
hiring.
We've
hired
three
additional
trainers
and
are
going
to
continue
to
hire,
trainers
to
pull
this
in
internally
and
is
working
with
the
mayor's
office,
because
we
also
want
to
recruit
within
the
community
right
within
the
city
of
Boston,
recruit
folks
in
the
community
to
become
bus
drivers,
so
we're
going
to
train
them
to
get
their
licenses.
Thank.
B
O
Not
on
the
floor,
thank
you,
chair
and
thank
you
for
being
here
and
thank
you
for
the
panelists
for
speaking
as
a
former
BPS
mom
and
teacher
I
was
a
special
ed
teacher
and
a
special
ed
coordinator
and
I.
Everyone
in
this
room
definitely
read
the
Desi
report,
but
I
know
hearing
your
first
hand
stories.
You
didn't
need
to
read
the
Desi
report
to
know
that
BPS
for
decades
has
been
criticized
for
their
transportation.
It's
dysfunctional
and
I
really
love
that
you
uplifted
those
individual
stories.
O
Thank
you
for
sharing
your
personal
story
and
both
of
you
and
just
being
here
to
uplift
those
who
need
to
have
a
voice.
It
was
one
of
the
things
as
a
special
ed
teacher,
when
I
would
go
into
the
IEP
meetings
you
have
to
advocate
for
those
students
and
making
sure
that
we
all
understand
that
transporting
our
students
to
school
isn't
something
extra,
it's
a
legal
part
of
their
IEP
and
transporting
all
of
our
students.
O
If
22
000
children
in
Boston
are
being
transported
not
all
to
BPS
schools,
we
know
that,
but
it
is
our
legal
requirement
to
bus
any
Boston
resident
to.
If
it's
a
charter
school,
if
it's
a
Catholic
school
and
I,
know
I've
spoken
directly
to
the
superintendent
about
the
numerous
bell
times
so
I
know
there's
a
lot
and
it's
juggling
a
lot
of
different
schedules,
but
it
is
also
our
legal
obligation
to
bus
our
non-bps
kids
to
schools
right,
so
we
have
to
figure
it
out
and
with
our
over
billion
dollar
school
budget.
O
10
of
that
116
million
is
spent
on
Transportation.
So
we're
spending
a
lot
of
money.
We
definitely
have
to
do
better
and
when
we
look
at
that
percentages
right,
88,
hey,
that's
a
B
plus.
That
sounds
good,
but
it's
not
because
that
means
2640
students
are
being
picked
up
late
or
not
picked
up
at
all
every
single
day.
O
That's
a
lot
so
I'll
just
say
that
again,
2
640
students
school
day
is
disrupted
on
average
every
day
in
BPS
and
I
know,
as
a
teacher
the
morning
day
is
so
important,
and
thank
you
Mom
for
sharing
about
the
breakfast
I
was
a
kindergarten
teacher
K1.
So
if
a
child
came
in
late
yeah,
the
cafeteria
was
closed
up
that
contract's
closing.
How
do
we
accommodate
for
that
and
that
one
thing
can
disrupt
the
whole
day,
which
then,
as
a
special
ed
teacher?
You
understand
that
that
then
snowballs
the
whole
day.
O
This
is
about
buses,
but,
like
I,
said,
the
reason
why
we
spend
over
you
know:
116
million
dollars
a
year
is
because
we
need
to
get
kids
into
our
school
building,
so
they
are
learning.
That
is
our
requirement
as
a
society.
We
have
to
do
better
at
that,
but
when
we
talk
about
the
compensatory
services-
and
we
know
that
many
students
on
IEPs
have
hundreds
of
hours
owed
to
them
during
covid
because
you
can't
deliver
Physical
Therapy
over,
you
know
remotely.
O
So
that
was
a
problem
that
we
were
dealing
with
and
buses
being
laid
or
not.
Picking
up
is
only
one
factor
that
causes
students
to
miss
their
special
ed
services.
It's
also
what
we
talk
about
a
lot,
the
Staffing
shortages
or
during
covid,
or
at
any
moment
teachers
calling
in
life.
So
we
know
that
many
principals
are
juggling
to
hire
aba's
special
ed
teachers.
So
one
thing
I
know
I
ask
because
a
lot
of
these
numbers
were
brought
to
US
during
the
budget
season.
O
So
thank
you
and
I
know
then
I
did
ask
then
also
of
when
are
these
Services
being
delivered,
because
a
student
should
not
have
to
if
they're,
if
they're,
say
they're
speech,
therapist
owes
them
five
sessions.
I
often
would
see
that
a
student
was
then
penalized
because
they
would
miss
lunch
or
they
would
go
with
this.
O
You
know
the
speech
therapist
during
recess
to
make
up
a
time
or
they
would
miss
their
art
or
music
class
because
they
would
say
well
legally,
we
have
to
get
you
the
services,
so
I
do
think,
especially
with
that
we
know
now
more
than
ever,
because
of
this
covid
and
bus
transportation
crisis.
We're
in
that.
We
really
have
to
monitor
that
and
I
asked
before
so
through.
O
The
chair
I
would
like
to
find
out
where
we
are
with
that,
how
many
students
and
how
are
those
Services
being
delivered
because
I
know
in
other
districts
they
needed
to
hire
like
through
Easter
sales
and
others
like
extra
special
ed
teachers,
or
were
students
having
to
stay
after
on
weekends.
So
how
does
BPS
plan
on
delivering
those
Services
back
to
the
students
and
do
parents
have
a
say
in
when
they
can
bring
their
child
to
get
those
Services
delivered
to
them?
O
So
that
that's
important
to
me
and
we
we
are
on
a
path.
I
know
that
you're
hopeful
with
the
new
contract
and
with
the
ability
to
hopefully
hire
more
and
retain
more
bus
drivers
and
monitors
that
will
do
better.
But
I
do
know
that
you
know
we
have
to
make
sure
that
our
students
and
that
and
thank
you
for
saying,
like
you're,
able
to
be
here
and
you're
able
to
Advocate,
but
we
have
to
make
sure
that
those
students
who
are
just
missing
when
we
saw
spoke
with
the
superintendent
last
time
she
came
in
here.
O
O
I
know
I
heard
my
time,
but
I
know
we
could
continue
to
talk
about
this
for
days,
but
I
do
want
you
to
know
that
you
know
I'm
here
to
support
I,
know:
I
call
you
when
parents
individually
are
in
a
bind
or
in
a
crisis,
but
it
is
also
the
system
we
have
to
make
sure
that's
set
up.
So
every
parent
knows
that
they
can
get
someone
on
the
other
end
of
the
phone
that
can
help
them
get
their
child
to
school
safely.
G
Madam
chair
and
thank
you
to
the
pianos
for
being
here
and,
more
importantly,
thank
you
to
the
concerned
parents
and
activists
for
your
incredible
work.
It
was
moving
listening
to
the
concerned.
Parents
talk
about
their
struggles,
trying
to
do
their
best
for
their
children,
providing
them
with
the
best
possible
program
and
services
that
are
required
under
under
state
and
federal
law.
That
has
been
said
here
several
times,
including
free
breakfast
and
lunch:
reliable,
safe,
consistent
public
transportation,
making
sure
residents
in
public
housing,
our
immigrant
families,
communities
of
color
and
language
access
are
also
factored
in.
G
It
seems
like
we,
don't
have
a
structured,
coordinated,
Transportation
plan,
that's
working
that
doesn't
address
the
challenges
of
of
parents
and
students.
So
it's
important
that
we
continue
working
together
and
talking
about
this
issue.
We
we
we
live
in
the
wealthiest
city
in
the
country.
Practically
we
have
the
resources.
There's
really,
no
reason
why
we
can't
get
this.
We
can't
address
this
issue
solve
this,
solve
this
major
problem.
Let
me
let
me
ask
a
a
couple:
quick
questions.
K
One
thing
I
might
quickly
add
on
that:
counselor
is
that
that
that's
the
pool
of
trips
that
don't
have
a
monitor
on
a
daily
basis.
However,
that
doesn't
necessarily
mean
that
35
of
monitor
required
students
are
getting
to
school.
There's
a
number
of
different
Creative
Solutions
that
the
team
Works
many
drivers
are
willing
to
take
students
without
monitors
if
they're
able
to
and
feel
they
can
support
them.
I
One,
and
another
thing
to
add,
is
another
creative
solution
that
the
team
has
been
working
through
with
our
radio
bus
drivers
is
just
pulling
monitor,
required
students
off
of
the
assigned
buses
onto
the
radio
buses
by
school
and
just
like
putting
monitors
on
those
buses
to
cover
a
larger
range
of
students,
also
that
35
percent
does
not
account
for
standby
monitors
that
are
also
assigned
to
students
on
a
daily
basis.
Yeah
well.
G
No
thank
you.
Thank
you.
I!
Don't
want
to
downplay
I,
don't
want
to
downplay
that
stat.
That's
just
that's
a
significant
stat
that
really
needs
to
be
discussed
because
parents
are
entitled
to
that
type
of
service
for
their
their
child.
So
if
we
downplay
it,
then
we're
never
going
to
solve
the
problem.
Unfortunately,
do
we
track
how
many
minutes
a
student
is
not
in
class,
especially
students
with
disabilities
that
are
not
in
class
because
of
Transportation
challenges,
and
do
the
parents
know
about
that.
I
That's
not
us
that
that's
currently
tracked
in
our
we
have
in
our
student
sis
system
right
now.
If
buses
are
reporting
to
school,
lead,
School
staff
can
there's
a
code
in
that
system,
where
School
staff
can
record
a
student
showing
up
to
school
late
because
of
transportation
and
when
that's
recorded
special
education.
The
Special
Education
team
can
work
with
school
staff
and
families
to
provide
compensate
story.
Services
for
students
due
to
late
buses.
J
When
there's
an
inner
intera
services
reach
out
to
the
families,
and
since
there
is
an
interruption
of
services
regarding
Transportation,
this
is
being
tracked
in
a
new
way
recently.
So
the
number
of
minutes
a
kid
is
laid
for,
because
of
Transportation
we're,
not
tracking
the
number
of
minutes.
What
we
do
do
is
say
this
child
missed
these
Services
because
of
transportation,
and
now
we
need
to
make
the
child
whole,
which
is
what
the
law
says
and
provide
compensatory
services
in
that
way,
I.
G
I
I
think,
however,
we
can
car.
We
can
continue
to
think
about
ways
on
how
to
improve
the
current
structure
in
the
district,
to
make
sure
that
we
are
proactively
communicating
to
families
when
there's
a
disruption
in
service
and
making
sure
that
we're
accounting
for
all
minutes,
that's
missed
in
classrooms
for
students,
especially
our
students
with
disabilities,.
G
Thank
you
and
I
appreciate
the
the
answers
that
you
provided:
I'm,
not
being
critical
of
BPS
I.
Think
what's
important.
Is
the
council
is
one
to
work
together
to
try
to
resolve
as
much
as
we
can
this
this
major
problem
so
I
want
to
thank
the
the
panelists
for
being
here
for
my
colleagues
in
their
work,
but
especially
the
the
parents
that
are
really
courageous
and
unsung
heroes.
In
my
opinion,
in
this
city.
Thank
you,
madam
chair.
I
B
D
Thank
you,
I
just
wanted
to
respond
on
the
comments
made
about
compensatory
services
and
just
to
quickly
provide
a
little
bit
of
context
within
my
role
at
Mac.
I
only
take
helpline
calls
on
specifically
from
BPS
family
members
and
I
just
wanted
to
acknowledge
and
kind
of
elevate
what
I've
been
hearing
within
my
role,
I've
been
in
my
role
for
a
little
bit
over
a
year.
I
have
never
once
I
just
want
to
emphasize
never
once
spoken
to
a
family
who
has
a
child
receiving
special
education
services
that
were
introduced
to
compensatory
Services.
D
The
ongoing
challenges,
even
within
this
school
year.
Specifically
again,
I
have
never
spoken
to
a
family
that
was
educated
and
was
informed
of
what
they
may
legally
be
entitled
to
through
compensatory
education.
So
I
just
wanted
to
elevate
that,
because
I
feel
and
it's
my
perspective,
one
of
my
biggest
frustrations
with
the
district
is
the
gaslighting
of
the
experience
I'm
very
thankful,
Lauren
viviani
for
your
ongoing
efforts
to
ensure
that
students
are
closer
to
receiving
compensatory
services
says,
but
that's
a
significant
area
of
improvement.
B
It's
from
a
parent
and
I
believe
she
might
or
may
be
signed
up.
I
don't
know,
but
her
name
is
Fabian.
She
says.
Can
you
call
me
when
you
have
a
second
I'm
still
having
issues
with
Transportation
I
am
so
tired
of
BPS
is
getting
out
of
hand
and
the
fact
that
they
are
lying
and
making
excuses
are
getting
into
my
skin
I
asked
her
to
send
me
the
address
all
the
details.
She
sends
me.
The
picture
FYI
I
called
my
sister.
B
This
was
she
texted
me
because
this
is
what
happens
when
you
are
all
about
delivering
constituent
services
at
7
39
in
the
morning,
so
that
I
can
help
her
address
the
situation
I
reached
out
to
BPS
tried
to
make
some
things
happen.
Eight
o'clock,
nothing,
no
response!
Nothing,
and
here
I
am
a
city
councilor.
B
She
goes
I
called
my
sister
to
pick
up
to
pick
her
up
and
to
drop
her
to
school
she's
on
her
way
there
she
will
be
there
around
10
20
shaking
my
head.
This
is
a
student
who's
supposed
to
be
at
school
at
eight,
who
is
also
on
IEP
BPS
called,
but
didn't
give
me
a
time
frame
of
when
they
will
pick
her
up
thanks
for
the
update
next
day
no
bus.
B
Again
this
morning,
then
I
said
I'm
filing
a
hearing
order
good
morning
hope
you
had
a
great
weekend
just
to
keep
you
in
the
loop.
This
is
Monday
morning.
The
bus
didn't
pick
her
up
again.
This
morning.
My
stress
level
is
hurting
to
the
Core
Tuesday
June
7th
good
morning.
Love
hope
you
are
well
just
to
keep
you
in
the
loop.
B
The
bus
driver
did
not
make
the
stop
to
us
again
this
morning
possible
alternative
bus
coming
after
9
30
in
the
morning,
Wednesday
June
8th
good
morning
still
no
bus
and
they
are
claiming
the
bus
was
here
at
702.
She
was
outside
at
seven
in
the
morning.
The
lady
hung
up
the
phone
on
me
and
refused
to
send
a
backup
bus
for
her
I
am
so
aggravated
with
Transportation
I
have
an
IEP
meeting
this
morning.
People
who
are
answering
the
phones
are
rude
and
dismissive
and
are
disrespectful.
B
She
refused
to
send
me
the
picture
of
the
bus
and
I
apologize
that
you
have
to
deal
with
all
the
stuff.
I'm
not
gonna,
go
on,
because
this
went
on,
and
this
is
consistent
and
and
I
and
I
I
want
you
all
to
know
that
for
me
having
this
particular
hearing
and
government
accountability,
transparency
and
accessibility
is
very
different
than
having
it
in
the
education
committee,
because
this
is
really
about
accessibility.
Are
we
really
providing
families
with
the
the
resources
that
we're
supposed
to?
Are
they
able
to
access
those
resources?
B
Accountability?
Are
we
holding
ourselves
accountable
to
the
things
that
we're
hearing
in
this
chamber
and
transparency
is
more
data?
While
you
know
I
appreciate
the
PowerPoint
presentation
until
you
know
this,
if
anyone
has
seen
my
award-winning
public
hearings
in
the
past,
I
have
an
adverse
reaction
to
PowerPoints.
B
The
information
is
important,
but
I
believe
that
gets
in
the
way
of
meaningful
dialogue
right
and
I
think
that
sometimes
we
get
so
lost
in
these
numbers
that
The
Human
Experience
really
can't
be
Quantified
in
in
or
qualified
in
a
data
PowerPoint
presentation.
So
when
I
think
about
the
parents
and
the
social
and
emotional
and
financial
drain
that
this
causes
families
every
day,
you
can't
measure
that,
but
that
is
real
right.
B
B
This
ride
share
because
I'm
I
know
I
have
a
12
year
old,
daughter,
I,
don't
know
how
comfortable
I
would
feel
sending
my
daughter
to
school
in
the
right,
chair,
you're,
going
to
pay
for
me
to
go
with
her
to
school
and
then
take
me
to
where
I
need
to
go
so
that
I
can
get
to
work.
What's
that
ride
should
look
like,
because
if
it's
just
dropping
that
child
off
at
school
on
a
company
I,
don't
know
if
that's
can.
I
I
Share
system
to
get
parents
and
families
to
school,
to
a
parent
will
have
to
ride
with
their
student
to
school,
and
the
trips
can
be
two-way
right,
so
the
the
special
educate,
sorry,
the
the
customer
service
rep
in
the
the
unit,
will
also
get
the
call
a
ride
to
for
the
the
family
member
to
get
them
to
where
they
need
to
go.
So.
B
I,
just
want
to
note,
for
just
something
for
us
to
consider
is
the
financial
burden
that
we're
still
placing
on
the
parent,
because,
if
you're,
you
have
to
take
your
child
to
school
in
this
within
this
ride
share
situation,
then
they're
late,
they're
gonna
miss
if
you're
an
hourly
worker,
and
it
takes
you
two
hours
just
to
get
your
child
to
school
and
then
to
work.
That's
two
hours
worth
of
pay
that
you're
gonna
get
okay.
I
We
need
to
eliminate
the
burdens
for
these
families
and
in
order
to
eliminate
those
burdens,
is
to
make
sure
that
they
do
not
have
to
pay
Upfront
for
transportation
access
for
this
students.
Unfortunately,
currently
we
do
not
have
a
structure
in
place
for
hourly
wage
workers
who
may
miss
an
hour
or
two
of
work,
but.
B
That's
just
to
drop
off
an
hour
or
two
just
to
drop
off,
and
we
don't
know
what
happens
in
the
evening
right.
So
we're
talking
about
four
hours
potentially
just
to
accommodate
the
Gap,
but
I
I
am
also
on
a
timer
and
I
want
to
make
sure
that
I
get
my
time
in
so
I
I
I
get
the
the
direction
that
you're
moving
in
and
I
appreciate.
It.
B
What
are
the
educational
outcomes
when
you
have
missed
12
hours
like
I,
believe
there
was
a
I
guess,
12
hours,
Days,
12
days
of
school
missing
if
you're
a
student
on
an
IEP,
and
you
have
you've
missed
12
days
of
school
because
you
haven't
been
able
to
get
there
because
of
the
bus?
Can
you
just
describe
to
us
the
impact
that
that
makes
on
that
particular
child.
J
It's
incredibly
negative
impact,
no
question
about
it
and,
depending
on
the
nature
of
the
disability
or
the
needs
of
the
child,
and
what
their
IEP
says,
even
in
the
even
a
kid
without
an
IEP,
missing,
12
days
of
school
is
going
to
have
a
huge
negative
impact.
But
for
any
kid
with
an
IEP
or
a
kid
who
has
who
is
neurodivergent
or
has
any
kind
of
emotional
or
intellectual
impairment.
It's
going
to
be
that
much
more
critical
that
we
absolutely
it's
absolutely
horrific
that
they
miss
so
much
school.
B
B
H
H
B
N
Thank
you,
chair,
I
I,
want
to
mention
I
just
want
to
touch
before
I
ask
my
question:
I
want
to
touch
on
a
couple
of
things.
One
of
the
things
is
the
the
covering
buses
in
the
morning.
I
think
that
we
you
talked
about
how
35
of
them
the
monitors
were
not
filled
and
I.
You
know
obviously
I
have
the
text
message
thread
that
counselor
Mejia
read
could
have
been
a
Verbatim
text
message
thread
between
me
and
Annie.
N
N
They've
started
a
process
where
they'll
send
a
cover
and
bus
a
different
bus,
either
at
a
different
time
or
an
earlier
time
to
pick
up
the
kids
in
the
morning
and
there's
some.
You
know
some
Kinks
to
work
out
there,
but
I
just
wanted
to
lift
that
up
and
to
jakira's
point.
That
was
my
question
about
the
compensatory
Services
when
I
said,
you've
started.
Collecting
the
information,
but
you
haven't
actually
started
offering
them
back
is
because
I
know
that
I'm
sure
that
my
son
has
missed
and
I've
never
received
a
phone
call
about
compensatory
services.
N
In
relation
to
Transportation,
I've
received
he's
received
compensatory
Services
because
of
cobit
and
all
those
other
things,
and
so
he
has,
but
in
relation
to
BPS
Transportation,
nobody
has
ever
called
to
say:
hey
Zaire
missed
his
speech
therapy
or
he
missed
his
occupational
therapy
that
day
that
he
was
two
hours
late
and
so
I
just
wanted
to
look
that
up
that.
That's
why
I
asked
that
question,
and
so
my
question
that
I
have.
Can
you
walk
me
through
because
we're
here
to
talk
about
a
problem,
a
very
specific
problem?
N
Can
you
talk
me
through
what
happens
when
there
is
a
late
bus,
a
lack
of
a
driver,
a
lack
of
a
monitor?
How
do
you
remedy
it
and
how
do
you
communicate
where
parent
with
parents
right
and
so
the
process
breaks
down
in
different
places?
So
can
you
paint
for
me
a
picture
of
what
happens
and
what
goes
wrong
and
why
we
are
having
this
experience.
I
Thank
you
for
that
question.
I
can
kick
it
off
and
any
of
my
colleagues
here
can
fill
in
anything
that
I've.
So
when
there's
notification
of
a
late
bus,
a
bus
that
has
no
assigned
driver
on
any
given
day
and
or
no
assigned
monitor
what
happens,
is
our
team
there's
a
a
Google
sheet,
that's
emailed
out
for
school
to
school
leaders
to
make
sure
that
school
leaders
are
aware.
N
Can
I
stop
you
there
I'm
sorry,
so
what,
for
example,
you
send
it
to
the
schools,
so
the
principals
at
the
schools
know
that
there's
a
student
in
students
or
multiple
students
in
their
school
that
doesn't
have
a
bus,
the
robocalls
there's
a
lot
of
reports
of
people
not
getting
any
of
the
robocalls.
So
where
does
that
break
down
yep.
I
I
Parents,
phone
numbers
may
change,
and
parents
phone
numbers
change
year
over
year
or
like
whenever
it
changes.
Most
parents
notify
their
schools
and
every
school
year,
for
example,
my
son
would
get
a
parent
contact
card
where
I
fill
in
his
new
contact
information
I'm,
not
necessarily
going
to
the
Welcome
Center
to
change
my
phone
number
so.
I
So
working
through
some
of
those
systems-
inclusive
collaboration
with
the
school
to
make
sure
that
the
information
in
Aspen
is
probably
updated.
We
were
getting
the
most
updated
information,
I
I
think
we
can
probably
do
a
better
job
at
communicating
with
schools
on
just
like
making
sure
that
at
the
beginning
of
the
school
year,
when
contact
information.
I
A
question
yes
and
so
robocalls
go
out
to
parents
and
families
when
buses
are
available
as
buses
become
available
through
through
the
system,
backup
buses
are
sent
to
parents
and
families.
Unfortunately,
those
buses
are
going
out
late,
especially
right
now,
where
we
do
not
have
like
14
of
standby
drivers
that
are
sitting
around
at
the
yards
every
day.
I
O
Yeah
so
I
just
wanted
to
uplift
a
few
things.
Many
of
the
families
in
BPS
have
students
at
more
than
one
school,
so
many
of
the
calls
frantic
calls
I
get
also
are
from
parents
who
get
the
text
that
maybe
the
bus
for
the
720
pickup
is
not
going
to
be
on
time,
so
they
rush
to
drive
them
to
school
if
they're
able
to
which
then
means
they
missed
the
second
bus,
that's
coming
if
their
child's
at
another
school.
O
So
there
is
this
Snowball
Effect,
also
that
one
bus
Miss
then
affects
the
entire
family
in
that
morning,
routine,
which
throws
it
all
off.
I
know
parent
here
mentioned
how,
with
their
grand
you
know
the
grandmother
she
can
be
home,
but
then
she
can't
drive.
So
it
can
just
cause
chaos
in
the
morning.
A
few
things
too
I
wanted
to
uplift.
We
do
always
because
the
federal
government
will
you
know,
come
in
and
shut
us
down.
O
We
often
highlight
the
need
to
make
sure
that
our
students
who
are
on
IEPs
at
our
special
ed
students
are
getting
the
required
time
and
services,
which
is
absolutely
true,
but
our
general
ed
students
are
also
you
know,
allowed
and
required
to
have
180
days
of
school.
So
through
the
chair
again,
I
know,
we've
been
asking
for
this
information,
but
how
many
school
days
have
all
of
our
students,
not
just
our
students
in
Special,
Ed
I,
know.
O
We
track
that
differently,
because
the
federal
government
Jesse
needs
that
information
more
so
how
many
students
have
been
late
or
missing
time
during
the
day,
because
after
a
certain
time,
it's
not
counted
as
a
day.
That's
why
we
can
only
have
those
two
early
dismissals
a
year,
so
we
know
that
you
have
to
put
in
a
certain
amount
of
hours
in
a
day
for
it
to
be
counted
as
a
full
day.
O
I
also
do
we
have
any
information,
because
I
know
from
working
in
the
schools
and
just
knowing
it's
gotten
worse
now,
but
teaches
Paris
principles
hop
on
buses
to
be
the
bus
monitor
and
then
a
teacher
will
pick
them
up
at
the
kids
house,
and
that
happens.
A
lot
I
know
you're
shaking
your
head.
You've
heard
this
before
so.
Do
we
have
data
like
real
data
and
I
know
a
lot
of
times,
Paris,
Paris
and
teachers?
O
Don't
want
to
admit
it
or
they're
like
oh,
it's,
okay
or
a
para
feels
pressure
that
they
have
to
because
they
want
to
help
that
kid
get
home,
but
they
also
probably
have
to
get
home
themselves,
maybe
on
public
transportation
to
get
their
own
child
off.
The
bus
I
have
seen,
unfortunately,
that
it's
usually
like
you
know.
The
people
who
feel
most
vulnerable
in
their
position
are
the
ones
who
say
yes,
so
that
data
would
be
great
and
if
we're
not
tracking
it,
we
do
like
I,
know
councilman.
O
He
has
said
it
and
Council
of
Flynn,
but
like
we
have
to
have
these
honest
conversations
and
talking
to
the
principals
and
the
teachers
like
how,
because
I
was
getting
calls
of
you
know.
Paris.
Even
in
summer,
school
parents
were
hopping
on
the
buses
during
the
summer
school
to
make
sure
kids
were
getting
home.
I.
I
I
do
want
to
highlight
counselor,
Doug
and
I
think
it's
important
to
highlight
it
in
this
space.
One
to
say
thank
you
and
two
to
just
highlight.
We
have
over
90
like
paraprofessionals,
who
have
signed
up
to
be
bus,
monitors
to
support
students
across
their
schools
and
without
the
support
of
our
power
professionals.
Our
lunch
monitors.
O
I
appreciate
that,
but
I
think
it
does
go
back
to
the
116
million
dollars
we
spend
like.
We
just
have
to
do
better
and
everyone
does.
These
are
our
children
and
everyone
in
this
space
knows
you'll
do
anything
you
can
at
any
moment.
You
know
you,
you
will
do
that.
And
lastly,
when
a
bus
is
late
and
the
secretary
calls
down
to
the
classroom
to
say
Hey,
you
know
bus
238
just
showed
up,
don't
mark
them
late.
It
was
the
bus
that
was
late,
they're,
not
tardy.
O
We
know
that
happens,
but
are
we
making
sure
that
when
the
bus
does
finally
show
up
and
those
students
enter
the
classroom
that
it's
not
just
that
they
came
late,
that
we
know
exactly
what
time
they
arrived
or
are
we
just
sending
them
to
the
classroom?
Because
there
is
a
code
you
can
put
in
Aspen
because
I
know
I
would
get
the
call
saying
don't
mark
them
tardy
because
it
wasn't
their
fault
and
we
it's
not
a
fault
thing.
O
I
O
Then
it's
just
not
counting.
It
looks
as
though
you're
not
late
right.
So
if
my
kids
never
getting
picked
up
and
I
know
that
of
the
180
school
days
at
least
100
times,
they
were
not
picked
up
on
time.
I
would
hope
that
that
report
card
reflected
that
my
child
was
tardy
a
hundred
times
because
I
know
it
wasn't
me
as
a
parent
who
couldn't
get
them
out
the
door,
but
is
the
school
keeping
that
information
so
that
the
parents
can
have
that
in
organizations
that
are
like
supporting
parents
can
say
like
wait.
B
Yeah
no
I
know
I
just
want
to
be
I've,
been
very
generous
with
timing,
because
the
administration
had
a
hard
stop
at
seven,
so
I've
I've
allowed
a
second
round
but
I
know.
Seven
o'clock
was
the
hard
stop,
so
I
just
want
to
make
sure
that
you
all
are
okay
with
staying
a
little
bit
longer
before
we
go
to
the
community
panel.
Questions
which
is
the
way
we
set
it
up,
is
to
ask
you
all
for
your
questions.
B
First,
before
we
move
on
to
the
next,
but
but
because
I
know
you
all
have
to
leave,
I
need
something
on
the
record
from
you
all
before
we.
Let
you
go
is
that
okay
and
I'm
not
sure
who's
gonna
deliver
it
but
I.
We.
We
have
a
really
clear
understanding
of
where
the
pitfalls
are
right,
where
the
gaps
are
and
I.
I
think
that
it
would
be
really
helpful
to
hear
from
you
all
today
as
what
you
reflect
on
what
you've
heard
from
folks
here
in
this
chamber.
B
What's
the
game
plan
we
you
know
like,
we
know
what
we
know.
The
question
always
is:
what
are
we
going
to
do
about
it?
So
I'm
just
really
curious
about
any
specific,
maybe
one
or
two
things
that
special
education
department
is
thinking
of.
Doing
you
know
Dell
you
and
your
team
I
just
need
to
hear
on
the
record
one
or
two
things
that
we
can
offer.
Families,
as,
as
you
know,
the
school
year
continues
that
you
have
reflected
on
since
the
school
started.
What
lessons
have
you
learned?
B
B
J
So
my
commitment
is
to
make
sure
that
we
are
doing
a
better
job.
The
office
of
special
education
I
hear
you
loud
and
clear
that
families
are
not
hearing
about
compensatory
Services
and
I
will
commit
to
making
sure
that
we
are
doing
much
more
Outreach
around
that
aspect.
Tracking
the
data
as
it
comes
in
tracking
the
Miss
buses
and
making
sure
that
we're
going
out
to
the
school
leaders
to
the
coast,
the
coordinators
of
the
school,
to
make
sure
that
we're
offering
compensatory
Services
based
on
the
individual
needs
of
the
children.
J
I
I
I
Is
our
bus
monitor
unit
we're
continuing
to
do
whatever
we
can
to
hire
bus
drivers
hire
and
retain
our
bus
drivers
in
the
system,
hire
and
retain
our
bus
monitors
and
also
through
our
contract
process
through
our
the
new
ifb
that
we
will
be
implementing
soon
making
sure
that
we're
holding
our
contractor
accountable
for
providing
reliable
transportation
to
our
students?
Thank.
B
What
better
way
than
to
just
go
directly
to
some
of
the
schools
where
parents
are
coming
in
and
out?
Some
of
them
are
maybe
looking
for
jobs,
and
this
could
be
a
perfect
match.
So
just
want
to
encourage
you
all
that
sending
things
via
email
and
Twitter
and
Facebook,
it's
not
reaching
the
masses,
so
I
think
having
a
street
team
of
folks
to
help
you
do.
That
was
one
of
the
suggestions
that
I
heard
Leon,
say
and
I
want
to
end
with,
with
that,
for
you
all
to
consider.
I
I
We
could
not
like,
after
the
interview
process
and
applicants,
understood
understood
the
wage
structure
for
bus
monitors.
They
were
no
longer
interested
in
the
position,
so
we
put
a
pause
on
that
for
a
second,
but
the
goal
here
and
with
varsha
and
the
team
and
our
new
HR
manager,
once
the
contract
is
ratified,
is
to
hit
the
ground
running,
hit
the
streets,
collaborate
with
our
parents
and
families
and
our
different
advocacy
groups
and
our
schools
to
hire
and
retain
employees.
Thank
you.
You.
B
And
I
want
to
be
really
and
I
just
want
to.
Thank
you
all
for
staying
longer
than
your
seven
o'clock
hard
stop.
So
it
speaks
volumes
to
your
commitment
to
to
this
conversation
so
and,
and
actually
we
held
you
hostage
longer
than
what
we
were
supposed
to
so
I
really
do
appreciate
your
grace
and
your
partnership
in
this
conversation
I'm
going
to
now
kick
it
over
to
my
colleagues.
If
you
have
questions
for
the
community
panelists
councilada,
yes,
you
do,
of
course.
N
Become
prepared
with
too
much
too
many
questions
to
ask
one
of
the
things
that
I
that
I.
My
question
specifically
is
about
your
experience
with
the
communication
integration
between
the
bus
yard,
the
bus
monitors
the
community,
the
the
customer
service,
BPS
transportation,
that
that
you
call
in
the
morning
the
635
number
and
the
schools
yeah
or
you
know
the
bus
driver
bus
monitor
like
where
do
you
see
the
most
break,
breakdown
and
information
when
you're
trying
you
know
from
from
beginning
to
end
from
where
the
buses
get
to?
C
The
schools
always
know,
what's
going
on,
I
could
say
that
at
least
this
year
I
spoke
to
Dell
about
this
privately
and
I
was
like.
If
the
bus
is
late,
you
know
I
have
a
covering
bus.
The
bus
app
doesn't
tell
me
what
the
new
covering
bus
is.
I,
don't
get
a
text,
so
if
a
Bus
shows
up-
and
it's
like
201
she's,
not
201,
I'm
I
wouldn't
put
my
child
on
the
bus
right.
C
So
I
think
there
is
like
a
gray
area
with
communication.
There
I
work
in
technology,
so
I'm
very
sensitive
to
when
technology
doesn't
meet
the
mark
that
a
like
an
end
user
me
would
need
so
I.
Try
not
to
be
like
super
nitpicky,
because
I
think
it's
just
a
professional
thing
that
I
just
go
through,
but
I
just
think
between
the
robocalls.
You
know,
and
and
again
you
guys
talked
about
Aspen,
not
detailing
when
a
student
actually
makes
it
there.
C
So
what's
the
difference,
if
a
bus
is
running
late
between
10
minutes
and
an
hour,
that's
significant
right.
Late
is
10
minutes
like
excessively
late
is
an
hour
and
so
I
think
communication
wise.
It
would
be
nice
to
have
like
a
second
Robo
call
right
to
say,
because
you're
calling
at
6
30
now,
which
is
great
because
last
year
the
calls
were
terrible.
So
now
at
6
30,
you
can't
kind
of
figure
out
all
right.
I'm
gonna
have
to
bring
my
child
to
school
or
not
like
if
the
robocall
actually
comes.
C
That's
another
issue
but
like
if
you
do
get
it
at
6,
30
and
school
doesn't
start
till
8,
15.
I
think
there
should
be
an
update
right.
Maybe
service
is
regular
or
maybe
you
thought
it
was
10
minutes.
But
now
it's
looking
like
the
bus
was
like
30
minutes
behind
something
like
that
will
be
helpful
for
my
iPad.
N
D
Parties
definitely
I
think
to
begin
I
just
want
to
thank
the
transportation
department
and
the
office
of
special
ed
being
present.
I
would
acknowledge
that
the
office
of
multilingual
and
Multicultural
education
is
not
in
the
room
from
my
understanding.
I,
don't
believe
any
of
you
are
from
the
ome,
but
I
just
want
to
acknowledge
that
we
are
missing
that
voice
in
that
perspective
and
when
it
comes
to
our
ESL
families,
we're
not
I
mean
sorry.
The
district
is
not
meeting
the
mark
and
communicating
effectively
with
those
families.
D
A
lot
of
communication
that
families
are
receiving
are
not
always
multilingual.
A
lot
of
the
documentation.
That's
on
bps's
website
is
not
translated.
For
example,
the
BPS
travel,
expense,
reimbursement
form
is
not
multilingual
on
the
website
and
that's
a
huge
problem,
and
that
has
to
change
just
to
speak
on
the
GPS
tracking
system.
It's
great
that
we
have
that
system
in
place,
but
the
GPS
system
only
shares
and
not
even
consistently
where
the
student
it
is.
D
It
does
not
paint
a
picture
of
what's
happening
so,
for
example,
I
received
a
phone
call
from
a
family
who
has
a
student,
that's
non-verbal.
The
bus
was
rerouted
back
to
the
school
that
family
had
no
idea
if
that
child
was
left
behind
on
the
bus
and
if
the
school
had
no
idea
that
that
student
was
on
the
bus.
For
me,
I
have
a
brother
with
Down
Syndrome
he's
non-verbal
I
could
not
imagine
receiving
that
phone
call.
I
would
be
I,
I
wouldn't
be
able
to
to
navigate
that
experience
on
a
consistent
basis.
D
So
it's
really
important
that
when
we
think
about
the
multiple
identities
and
intersections
that
families
have
we're
strategically
thinking
about
language
access,
effective
communication,
authentic
Community
engagement,
not
just
picking
up
the
phone
when
things
like
that
happen,
but
ensuring
that
families
can
can
reach
BPS
staff
at
any
point
in
their
primary
language,
because
that's
not
happening,
and
we
have
to
think
about
our
most
vulnerable
Learners
students
with
disabilities.
The
GPS
system
is
great,
but
it
doesn't
allow
us
it
doesn't
allow
families
to
understand
what's
happening.
E
The
bus
I
did
want
to
mention
around
tickets,
because
we've
only
I
actually
didn't
even
submit
a
ticket
when
we
realized
there
wasn't
a
monitor
because
we
had
a
failed
ticket
before
school
even
started.
My
husband
and
I
were
super
confused
about
how
to
schedule
this
door-to-door
Transportation.
Was
it
all
five
days?
Was
it
not?
So
my
husband
submitted
a
ticket
in
early
September.
E
Someone
responded
asked
for
follow-up
information.
He
sent
that
and
then
there
was
no
answer
to
our
question
and
it
was
just
closed
and
so
still
as
of
November,
we
didn't
get
an
answer
on
that.
I
did
want
to
mention.
Also
I
wish.
The
special
ed
director
was
here
for
this,
but
I
did
want
to
mention
that
in
our
IEP
it
says
that
our
son
needs
door-to-door
transportation
and
a
safety
restraint
harness.
It
does
not
say
he
needs
a
monitor.
E
We
were
verbally
told
there
would
be
a
monitor,
but
someone
recently
pointed
out
that
in
the
fine
print
officially
he
doesn't
need
a
monitor,
so
I
would
just
I
would
love
there
to
be
some
probing
and
to
do
is
there
even
an
accurate
number
of
monitors
that
you
know
are
needed
because
in
our
case
someone
said
well,
he
doesn't
need
it,
but
I
said
if
he
needs
a
safety
restraint
system
at
five-year-old.
Who
was
very
regularly
dysregulated.
C
This
is
important,
I
know
we
want
to
show
it
on
time,
and
I
should
have
said
this
before,
but
your
experience
I
feel
like
BPS
is
trying
to
talk
parents
out
of
monitors
this
year.
I
experienced
that
last
spring
with
my
IEP.
My
daughter
had
a
one-to-one
monitor
last
year
because
the
monitor
was
frequently
getting
off
the
bus
before
her
stopped,
so
they
updated
it
to
one
to
one.
So
when
I
asked
for
that
for
this
year's
IAP,
they
were
like.
Oh
that's,
not
a
thing
and
I'm
like
well.
C
How
is
another
thing
we
had
a
whole
meeting
about
it
like
no,
it's
just
a
general
monitor,
right
and
and
so
hearing
your
experience
makes
me
wonder:
I
don't
know
if
it's
a
special
ed
office,
I,
don't
think
it's
a
transportation.
I,
definitely
think
it's
a
special
ed
thing.
Where
you
don't
really
know
you
don't
know
what
you
don't
know
right
and
as
a
new
parent
I
don't
know.
C
N
I
I
I
I
think
Shamir
I
cannot
I
definitely
do
not
have
the
specialized
background
to
dig
deep
into
your
experience
about
the
one-to-one
monitor
assignment.
But
one
of
the
things
I
would
say
is
that
I
think
parents,
both
of
you
guys
is
concerned,
are
real
and
I.
Think
that,
just
if
we
were
covered
fully
with
bus
monitors
just
like
across
the
system,
I
think
that
parents
and
families
would
be
more
confident
in
this
in
their
children
being
on
the
bus
in
the
in
a
least
restrictive
space
and
not
needing
a
one-to-one.
I
That's
because
there
is
an
adult
on
the
bus
to
support
their
children
and
because
we
have
been
significantly
short
across
the
operation
right.
That
confidence
in
the
operation
is
not
there,
which
is
pushing
a
lot
more
of
our
parents
and
families
that
are
demanding
like
one-to-one
supports
for
for
their
students.
M
C
M
D
We
go
I
also
just
wanted
to
elevate
what
I've
also
been
hearing
when
it
comes
to
the
engagement
and
communication
between
families
and
the
district
families
have
the
ability
to
request
an
IEP
meeting
at
any
point.
These
IEP
meetings
are
not
happening
on
a
consistent
basis.
I
probably
have
spoken
to
at
least
10
families
this
month
and
we're
on
it's
November
and
I,
don't
even
know
but
I've
at
least
spoken
to
10
families
who
have
not
have
who
have
requested
IEP
meetings
and
the
district
has
various
excuses.
D
D
This
means
that
in
many
situations
that
families
don't
have
access
to
their
child's
education,
family
members,
specifically
parents
and
Guardians,
should
be
equal
members
of
the
IEP
team,
and
when
that
member
cannot
even
request
and
convene
the
team,
we
have
a
problem,
and
we
need
to
be
talking
about
that,
because
we
also
need
to
acknowledge
who
that
disproportionately
impacts,
and
that
has
to
be
looped
into
the
conversation
as
well.
So
the
office
of
special
education
I
wish
Lauren
was
present
for
this,
but
their
team
used
to
step
it
up
big
time.
B
Worry
we're
going
to
have
Lauren
in
our
special
education
hearing.
That
is
happening
and
you'll
be
on
the
panel
again,
so
you
could
bring
that
heat.
So
I
want
to
be
super.
Mindful
of
time
right.
We
have
folks
who
have
been
patiently
waiting
to
provide
public
testimony
and
we
also
have
some
folks
who
have
been
Braiding
on
soon.
So
now
it
seems
like
you
want
to
say
something
and
you're
gonna
have
to
like
speak,
get
up
and
let's
go
because
I'm
being
generous,
yeah.
B
B
So
I
just
want
to
uplift
that
so
that
one
is
at
language,
Justice
and
information,
and
the
other
is
being
super
intentional.
Why
some
folks
are
not
seeking
information
and
oftentimes,
it's
because
they're
afraid,
based
on
their
status,
so
I
just
want
to
name
that
as
an
area
of
opportunity
for
us
to
lean
into,
and
how
do
we
communicate
to
families
who
are
undocumented,
that
they
too
can
call
without
any
ramifications
on
their
status,
just
wanted
to
name
that.
I
B
B
I
didn't
have
to
do
this
to
you
all
once
what
you're
lucky
I'll,
let
you
all
live
longer
than
your
a
lot
of
time,
but
I
wanted
to
just
quickly.
Just
thank
you
all
for
for
bringing
so
much
of
yourself
into
the
space
for
staying
as
long
as
you
did
for
helping
us
understand
what's
at
stake
and
the
work
that
you
all
are
trying
to
do
to
help
address
the
the
many
concerns
that
you've
heard
here
this
evening.
B
B
And
you
have
a
lot
of
really
great
nonverbal
communication
over
there,
so
I
cannot
wait
to
hear
what
you
have
to
bring
into
the
space
and
I
also
want
to
acknowledge
that
we
have
three
folks
virtually
for
testimony
as
well.
So
in
the
in
the
interest
of
honoring
those
who
are
here
because
I
know
you
have
been
waiting
a
long
time
we're
going
to
start
with
Miss
Jasmine
Sadie,
that's
you!
You
go
over
there
you're
going
to
state
your
name,
your
neighborhood,
slash
affiliation
and
every
public.
P
P
P
P
They
don't
know
how
to
address
you
and
then
I
was
told
by
one
of
my
superiors.
I
had
got
a
text
message
last
year:
I
can
leave
kids
Behind
BPS,
do
not
leave
kids
Behind
you're
gonna.
Tell
me
you
cannot
pay
me
for
extra
runs,
but
yet
you
can
get
a
raise
and
I'm
doing
the
work.
It's
not
fair
to
me.
We
used
to
get
paid
when
we
did
a
one-to-one
and
sometimes
I,
do
a
bus
by
myself.
P
That
requires
three
monitors:
I
used
to
get
an
extra
run
in
the
morning
and
an
extra
run
in
the
afternoon
that
wasn't
an
issue
because
I've
been
doing
this
for
a
long
time,
so
I
know
how
to
deal
with
the
students.
Most
of
the
students
in
the
school
district
I
know
them,
because
I
have
work
with
them.
So
by
telling
me
you're
not
going
to
compensate
me
for
doing
extra
work,
that's
like
slavery,
and
now
we
have
a
new
contract.
P
The
contract
stating
19
an
hour
for
eight
hours,
stand
by
17,
so
you're
telling
me
you're
gonna
pay
me
eight
hours
a
day
at
19
what
if
the
bus
runs
for
10
hours?
You
don't
want
to
compensate
me
now.
So
what
makes
me
think
that
you're
gonna
pay
me
exception
time
for
being
on
the
bus.
Two
three
extra
hours.
P
And
as
for
buses
being
late,
when
the
buses
are
late
and
they
do
send
a
bus,
they
do
put
a
covering
sign
stating
what
bus
they
covering
and
also
me
as
a
monitor,
if
I'm
backing
up
a
run,
I
will
kindly
get
up
and
introduce
myself
and
let
the
parrot
know
this.
Is
the
bus
we're
covering
and
when
I'm
assigned
I
exchange
phone
numbers
with
my
parents
I?
B
B
Q
Q
Q
intended
and
tell
me
just
doing
one
that
I'm
that
I'm
assigned
to
and
leave
back
the
rest
that
wasn't
seriously
okay.
That
is
why
it
have
so
much
people
getting
left
back,
as
she
said
before
this
marriage,
when
we
thought
it
was
before
Pastime
you're
thinking
about
extra
run.
If
you
cover
two
one
to
one
and
plus
an
General
kid
on
the
bus,
they
pay
your
three:
they
pay.
You
33
educated,
three
armed
kids,
no
they're,
not
doing
that.
Instead
of
here,
you
don't
have
to
do
it.
Q
Q
Q
Q
Some
of
us
have
rumors
of
one
another
we
get
together
and
we
share
in
our
house
together,
because
our
salary,
we
kind
of
cover
it
and
here
you're,
telling
us
on
top
of
it,
to
leave
back
this.
This
point
in
the
same
kids,
because
you're
not
going
to
pay
us
for
it
when
the
money
is
already
there
to
pay
for
those
kids
and
them.
Q
They're
not
going
to
pay
you
out
no
money,
because
this
lady,
who
I'm
helping
out
here
right
now,
she's
she's,
mostly
Spanish
she's,
not
speaking
English
properly
many
times,
I
hear
when
she
called
down
upon
her
with
her
son.
She
have
a
one-to-one
son
and
she's
a
lunch,
monitor
she
making
450
every
two
weeks.
Q
Q
Q
B
B
N
Q
N
Q
N
A
Q
Q
B
Because
that
that
is
also
another
reason
why
so
many
people
are
suffering
in
silence
because
they're
afraid
of
retaliation.
But
what
is
what
comes
with
Lara
is
saying
is
that
we
not
only
hear
you,
but
we
understand
in
ways
that
we're
going
to
work
on
helping
to
address
this
problem.
It's
not
you
because
what
happens
is
that
people
come
into
this
chamber
and
you
hear
a
whole
bunch
of
blah
blah
blah
blah
and
nothing
ever
really
happens.
Q
The
parents
and
them
know
that
they
do
have
dedicated
mothers
who
don't
study
the
money
they
still
want
to
do
it
like
me,
I'm
still
going
to
do
it
I'm
not
going
to
leave
a
child
at
all.
Never
you
know,
but
then
they
have
someone,
that's
because
of
the
situation
they'll
be
like
they
ain't
doing
it
because
you
know
so.
Thank
you.
Thank.
B
We
have
three
from
what
I
understand:
Cheryl
Buckman
who's,
a
BPS
parent
and
we'll
also
be
reading
a
testimony
on
behalf
of
another
parent
Lisa
Jean
Graf
who
lives
in
Fenway
Brooke
mcadel,
which
is
a
BPS
parent
in
East,
Boston
and
Sharon
comes
in
a
BPS
parent.
So
we
have
one
two
three
and
one
person
is
going
to
read
a
testimony
from
someone
else.
So
we're
going
to
go
to
Cheryl
Buckman.
B
R
Let's
just
make
sure
my
computer
doesn't
start
acting
wacky.
My
son
is
also
a
special
needs
student
who
rides
the
bus
daily
and
is
door-to-door
pickup.
What
we
know
that
this
is
a
city-wide
problem
that
is
only
getting
worse.
My
son's
bus
has
either
been
late
to
and
from
school
uncovered
no
Monitor
and
without
notification.
This
is
totally
unacceptable
and,
as
a
parent
I
instill
my
faith
and
trust
in
the
BPS
transportation
to
get
my
son
home
in
10
minutes,
that's
including
traffic.
In
my
area.
R
R
This
leads
me
to
the
day
that
still
sits
in
the
pit
of
my
stomach
September
23rd
2022
I
get
the
call
and
text
message
that
no
monitor
was
covered
on
his
afternoon.
Bus
I
was
about
to
see
my
worst
nightmare
happen.
The
bus
did
its
normal
route.
Just
before
my
stop.
The
bus
was
sitting
idle
at
a
previous
stop
for
several
moments.
R
After
a
few
moments,
I
saw
my
autistic
sign
run
down
one
of
the
most
dangerous
streets
in
my
area.
My
heart
sank
in
Frozen
time.
I
asked
him
what
happened
in
his
own
words
Mama.
That
boy
kept
bothering
me
hitting
me
with
his
own
shoes.
I
took
it
and
threw
it
to
the
floor,
and
then
he
hit
me
twice
underneath
my
eye
with
the
other
shoe
it
sent
me
into
a
panic.
I
was
scared,
wanted
off
I,
feared
for
my
safety
mama.
R
The
school
was
notified
on
this
matter.
I
also
called
transportation
and
spoke
to
a
man
who
had
quoted
that
transportation
is
not
responsible
for
when
a
child
leaves
the
bus.
No
matter
what
the
situation
is
and
if
the
child
has
an
IEP
or
not,
I
told
the
same
dispatcher
that
the
bus
driver
did
not
follow
my
son
home.
The
dispatcher
also
followed
this
up
that
saying
that
it
was
up
to
the
school
to
discipline
the
students
who
were
involved.
R
R
The
driver
did
not
bother
asking
my
son
why
he
needed
to
leave
just
let
him
go.
The
driver
then
recorded
it
later
after
he
got
back
to
the
bus
yard.
How
is
something
like
this
acceptable?
This
is
my
only
child
I
trusted
BPS
transportation,
and
now
they
took
it
and
shattered
that
trust.
The
lingering
question
is
this
could
have
totally
been
100
preventable,
I'm
positive.
That
BPS
is
committed
to
making
sure
that
the
student,
the
driver
and
the
monitor
are
safe
during
each
pickup
and
drop-off.
R
What
Transportation
needs
is
proper
protocols
for
one
such
an
event
like
this
happens.
Bps
needs
to
do
better
train
their
monitors
when
they're
dealing
with
the
child,
the
special
needs
and
those
with
emotional
impairments.
Bps
also
needs
to
have
extra
monitors
and
drivers
on
standby
when
a
driver
or
monitor
is
absent.
Also
BPS
needs
to
do
a
better
job
with
the
GPS
tracking
of
each
bus
and
notify
a
parent
in
ample
time
when
a
bus
is
covered
by
another
bus.
B
B
B
S
So
hi
my
name
is
Brooke
Machado
I
am
a
BPS
parent
of
two
children,
a
seventh
grader
at
Boston,
Latin
Academy
and
a
fourth
grader
at
the
Dante
Alighieri
school.
We
live
in
East,
Boston
and
I
will
let
you
know.
I
just
became
aware
of
this
meeting
yesterday.
I
didn't
have
a
formal
address
prepared,
but
what
I
will
do
is
read
to
you.
S
The
letter
that
I
addressed
to
transportation
and
the
superintendent
just
10
days
ago
on
October,
31st
and
I've
been
on
this
meeting
for
three
hours
and
I
feel
sadly
comforted
by
hearing
other
parents,
experiences
and
I.
Think
if
you
listen
to
mine,
you
won't
hear
very
much.
That's
new,
but
just
another
parent's
pain
with
BPS
transportation.
S
Our
family
has
been
utilizing
BPS
buses
for
transportation
for
over
eight
years,
and
we
have
encountered
many
years
of
frustration
with
inadequate
and
unreliable
service.
Today,
I
am
compelled
to
write
because
the
situation
is
worse
than
it
ever
has
been
I
understand.
You
are
new
in
your
position
and
BPS
has
many
issues
which
need
attention,
but
BPS
transportation
is
failing
my
family
and
we
need
help.
S
S
Eight
phone
calls
have
been
made
to
BPS
transportation
in
the
past
seven
days,
seeking
information
about
my
child's
bus
with
little
or
no
explanations
offered
the
where's.
My
bus
tracker
has
not
been
working
consistently
late,
Communications
from
Transportation
about
bus
delays
arriving
up
to
30
minutes
after
the
missed
pickup.
S
Buses
bdps
Transportation
remains
to
be
completely
unreliable
and
when
seeking
help
as
a
parent,
BPS,
Transportation
consistently
leaves
callers
on
hold,
unacceptably
long
agents
offer
no
sympathy
up.
In
my
my
document
just
failed
on
me.
I
I
went
on
to
just
close
the
letter
to
say
why
did
I
choose
to
write
to
you
after
eight
years
of
having
these
issues?
S
It's
because
I
hear
that
improvements
are
being
made
and
I
don't
see
them,
and
you
know
my
one
of
my
children
he's
in
the
last
half
of
his
years
at
BPS
and
he
doesn't
need
bus
transportation
anymore,
but
I
want
to
speak
not
only
for
my
children
but
like
another
parent
mentioned
here
for
all
of
the
families
that
don't
have
or
don't
feel
like
they
have
access
to
voice
their
concerns.
So
these
issues
are
real
and
I
really
appreciate
having
this
forum
to
share
them.
Thank
you.
Thank.
B
B
A
T
T
My
love,
thank
you.
My
name
is
Lisa
Jane,
Graf
and
I'm,
a
parent
who
lives
in
the
Fenway
neighborhood
students
in
the
Fenway
have
the
longest.
First
of
all,
can
you
hear
me?
Yes,
okay,
good,
sorry,
I'll
start
again,
sorry,
my
name
is
Lisa
Jean,
Braff
and
I'm,
a
parent
who
lives
in
the
Fenway
neighborhood
students
in
the
Fenway
have
the
longest
bus
trips
on
average
for
all
neighborhoods.
This
is
partly
because
special
education
services
are
not
available
at
all
schools,
the
closest
school
to
our
home.
T
The
Hurley
is
not
an
inclusion
school,
so
we
didn't
choose
it.
We
choose,
we
chose
a
school
that
did
offer
inclusion,
and
my
daughter
ended
up
with
a
bus
ride
that
was
generally
around
45
minutes
or
more
each
way.
For
nine
years,
students
with
disabilities
should
have
the
shortest
bus
rides,
not
the
longest
bus
rides.
Long
bus
rides
often
happen
because
needed
services
are
not
available
near
our
students
home.
The
district
is
making
a
commitment
to
offering
more
services
at
more
schools
and
I
want
to
see
a
timeline
for
this
work
at
each
School.
T
In
addition,
parents
need
to
know
their
rights.
Looking
back,
I
could
have
chosen
the
relay
for
my
daughter
as
another
option
for
the
least
restrictive
environment.
More
parents
choosing
general
education
placements
for
their
children
with
IPS
and
504
plans
can,
in
effect,
create
more
inclusion
classrooms.
My
first
recommendation
is
that
neighborhoods
that
have
an
extremely
long
amount
of
bus
rides
have
schools
available
within
a
reasonable
distance,
especially
offering
a
full
range
of
special
education
services.
Not
all
neighborhoods
have
elementary
schools
and
by
only
placing
schools
where
there
is
a
high
population.
T
It
has
the
unintended
consequence
of
lowering
family
aged
populations
in
those
neighborhoods.
All
neighborhoods
should
be
welcoming
to
individuals
at
all
times
in
their
lives.
In
2017,
I
took
part
in
a
hackathon
around
BPS
Transportation
called
the
transportation
challenge.
The
two
areas
that
we're
focused
on
were
more
efficient
bus
routes
and
school
start
times.
My
daughter
and
I
worked
on
school
start
times
and
were
eliminated
from
The
Challenge
after
the
first
round,
I
updated
my
proposal
a
number
of
times
over
the
years
to
be
reflective
of
parent
feedback.
T
My
second
recommendation
is
that
the
district
revisits
school
start
times
is
another
way
to
improve
BPS
Transportation.
My
proposal
can
be
considered
by
the
district
and
through
Community
engagement.
My
third
recommendation
is
around
the
transportation
contract.
Boston
can
move
in
the
direction
of
Worcester
and
Brockton
and
take
over
the
bus
fleet.
One
of
the
biggest
gains
from
this
change
would
be
the
ability
to
offer
higher
bus
driver
and
bus
monitor
salaries,
making
it
easier
to
keep
experienced
and
dedicated
staff.
T
Another
possibility
might
be
for
the
current
bus
drivers
to
be
supported
in
creating
a
bus
driver
Cooperative
that
would
include
staff
with
extensive
routing
experience.
My
fourth
recommendation
is
that,
in
the
short
term,
The
District
offers
an
Uber
account
for
families
who
need
same-day
transportation
service
for
their
child.
That
would
be
activated
by
adding
their
child's
school
ID
number
before
a
trip
or
for
reimbursement.
After
a
trip,
this
could
speed
up
payment
to
families
so
that
current
Staffing
challenges
will
have
less
Financial
impact
on
families
for
families
that
provide
transportation
themselves.
T
There
could
be
a
fund
to
cons
compensate
families
for
their
travel
costs
that
not
only
take
into
account
travel
expenses
but
also
lost
time.
Another
possibility
would
be
for
the
district
to
proactively
look
at
Transportation
records
to
see
what
buses
didn't
run
on
time
or
missed
routes
and
mail,
a
debit
card
to
families
directly
who
have
not
already
been
reimbursed
for
their
transportation
expenses.
This
would
be
a
more
Equitable
way
to
reimburse
families
and
rebuild
trusted
families.
Thank.
B
U
U
U
There
was
a
little
boy
who
had
been
on
the
waitlist
for
the
Hernandez
for
several
years
actually,
and
he
finally
got
a
spot
and
he
had
started,
but
his
bus
was
so
consistently
late
that
his
mom
was
at
risk
of
losing
her
job
and
ultimately
she
pulled
him
from
this
from
the
school
in
favor
of
her
local
schools.
So
he
his
family
is
Spanish
speaking
and
he
lost
the
opportunity
to
have
an
education
at
the
Hernandez
that
he
was
entitled
to
because
he
wasn't
being
brought
there
on
time.
U
U
B
Thank
you.
Thank
you.
Sharon
I,
think
speaking
on
behalf
of
those
who
can't
be
here
is
part
of
our
Collective
work
together.
So
we
really
do
appreciate
you
taking
the
time
to
amplify
the
voices
of
those
who
couldn't
be
here,
but
also
bringing
yourself
into
that
space
and
I'm
glad
that,
during
your
parent
council
meeting
that
the
information
was
shared
so
that
you
can
go
on
the
record
and
and
and
let
us
know
what
we
need
to
do
more
of
and
better.
So
thank
you
for
being
here.
B
There
will
be
more
hearings
and
I.
Think
BPS
has
an
opportunity
to
make
sure
that
all
parent
councils,
CPC
in
particular,
which
is
the
city-wide
parent
Council
space,
has
access
to
all
of
our
hearings,
so
that
you
guys
don't
have
to
hear
about
this.
The
day
before.
I
think
that
that
is
a
really
great
opportunity
for
BPS
to
be
more
of
a
partner
in
this
process
with
us,
because
we
could
only
just
reach
as
many
people
as
as
we
can,
through
our
social
media
platform
and
through
our
Collective
work
with
nonprofit
organizations.
B
B
So
much
I
would
I
I
do
not
believe
we
have
any
more
public
testimony,
but
I
did
want
to
ask
Siri,
since
you
stayed
here
as
long
as
you
did
in
Jakari.
If
you
wanted
to
have
any
final
closing
statements
normally
we
don't
do
that,
but
I
feel
like
I'm
not
here,
to
do
normal,
so
wanted
to
ask
you
if
you
wanted
to
share
any
closing
remarks.
E
Of
all
of
you
on
this
committee
and
thank
you,
councilor
Mejia,
for
responding
in
about
15
minutes
to
my
email,
which
was
serendipitous
since
you
were
planning
this
hearing,
I
guess
one
thing:
I
didn't
have
a
chance
to
mention
earlier
that
came
to
me
during
some
of
the
testimonials
is
just
the
level
of
discouragement
that
BPS
employees
within
the
Haley
feel
towards
solving
this.
When
I
told
some
staff
that
I
knew
a
few
counselors
because
of
my
electoral
involvement,
they
were
like.
Please
contact
them,
because
you
have
much
more
power
than
we
do.
E
She
said:
I
wouldn't
complain
too
much
about
it,
because
you
might
lose
your
bus
option
altogether
if
you're
too
loud
about
it.
Luckily
we're
a
family
that,
like
we
could
bring
our
son
to
to
and
from
school.
If
we
need
to,
we
have
that
flexibility
and
because
of
that,
I
was
like
well.
This
makes
me
want
to
fight
even
more.
If
this
is
the
feeling
that
people
have
so
yeah,
thank
you
for
thank
you
for
highlighting
all
these
issues.
E
D
I
also
just
want
to
share
I
think
it's
it's
great,
that
the
district
showed
up
and
they
were
present.
The
presentation
was
cute,
but
we
need
action.
We
need
change,
we
don't
need
any
more
data.
I,
don't
trust
it.
Personally,
we
have
an
issue
with
data
and
accountability.
As
a
systemic
Improvement
plan
outlines,
we
need
action,
we
don't
need
any
more
cute
presentations
looks
great,
but
what
is
the
impact
for
families?
And
if
that's
not
what
we're
talking
about,
then
I
don't
want
to
participate
in
that
discussion.
Yes
period.
B
But
I
I
want
to
get
to
a
point
where
we
don't
come
here
with
a
dog
and
pony
show,
which
is
what
it
feels
like
when
you
get
a
whole
bunch
of
numbers
and
data,
and
it
just
is
confusing
for
a
lot
of
folks.
I
just
want
to
know
here's
the
problem,
here's
what
we
plan
to
do:
here's
where
we're
falling
shorts,
here's
where
we
need
some
help
in
and
let
me
acknowledge
that
we're
taking
responsibility
and
accountability
in
this
area.
B
A
B
D
D
B
O
Us
and
thank
you
for
sharing
your
stories
working
in
schools
and
I
do
want
to
say
that
they
do
these
Powerpoints
and
it
happened
during
the
budget
season
also,
and
it
would
happen
as
a
BPS
teacher
during
like
training.
So
it
definitely
for
me.
I
always
feel
like
one
is
information
we
have
access
to.
We
can
Google
their
website.
Has
the
information
they're
sharing,
but
there
is
always
this
feeling
and
it
came
out
of
the
destiny
report.
Also
that-
and
you
talked
about
it
as
teachers
telling
you,
the
data
isn't
being
shared.
O
It's
not
in
the
reason.
Why,
though,
is
that
at
every
level,
from
the
bus
monitors
to
the
classroom
teachers
to
the
secretary
to
the
principal?
To
this?
You
know
Regional
superintendents,
all
the
way
up
the
line
are
afraid
to
share
it,
because
they're
reprimanded-
and
you
said,
like
oh
you're,
you
know
your
son
might
lose
their
bus
and
teachers
often
fail
and
we
had
a
hearing
on
sexual
harassment
in
school.
O
Sexual
assaults
councilman
here
and
I,
were
sitting
in
these
same
chairs
and
they
came
with
the
PowerPoint
and
then
had
no
data
on
how
many
assaults
had
been
reported
right.
So
the
conversation
definitely
needs
to
shift.
We
had
a
hearing
Council
of
Flaherty
and
I
a
couple
weeks
ago,
as
we
gave
commit
not
commissioner,
but
the
superintendent
Skipper
a
couple
weeks
to
settle
in
she
came
to
the
hearing.
O
It
was
a
great
conversation,
but
we
also
said
then
like
we
have
to
see
real
action
for
that
trust
to
be
built,
and
we
have
to
see
things
moving
and
the
Powerpoints
also
talk
in
percentages.
What
does
35
mean
when
it's
a
1.4
billion
dollar
budget
and
you're,
saying
it's
a
certain
percentage
or
we're
talking
about
thousands
of
students
every
day
being
left
at
bus
stops,
missed,
not
picked
up
disrupted
education
in
a
system
that
is
already
not
delivering
a
consistent
education
for
all
of
our
students
across
the
board.
O
So
this
is
the
beginning
of
the
conversation
I
know
we
will
continue
to
have
that
and
I
do
appreciate
that
a
lot
of
the
language
access
was
brought
into
this
conversation.
Special
ed
access,
because
it's
all
connected
so
I'll,
looking
forward
to
having
that
conversation
about
the
next
time
when
we're
talking
about
special
ed.
If
we're
talking
about
safety
in
our
schools,
it's
all
connected
and
before
I
close
I,
do
want
to
thank
our
Central
staff
Megan,
and
thank
you
for
being
here.
I
know
it's
late,
Ethan
who's,
keeping
our
cameras
rolling.
B
You
already
know
how
I
feel
so
lots
of
love
and
thank
you
to
everyone,
so
I'm
just
going
to
be
really
brief.
I
don't
want
to
occupy
space,
but
that's
why,
in
June,
we
filed
three
very
different
set
of
hearings,
one
on
BPS
Transportation,
one
on
English,
language,
Learners
and
one
on
special
education,
because
we
knew
and
and
and
I
filed
them
under
the
government,
accountability
and
transparency,
because
that
changes
the
conversation
and
so
for
us
as
we
continue
to
move
through
this
work.
B
People
are
tired
of
being
tired
and
we
just
get
a
lot
of
lip
service
and
people
say
really
cute
things
and
they
show
up,
but
we
need
more
than
that
at
this
point.
People
are
we
need
to.
We
need
to
deliver
for
our
families
in
ways
that
they
haven't
seen
and
I'm
really
hopeful,
though,
because
we
have
a
new
Administration,
we
have
a
new
superintendent.
B
We
have
an
opportunity
to
really
level
set
in
a
way
that
will
deliver
results
for
families,
but
we
have
to
remain
hopeful
and
assume
best
intentions
and
and
create
space
for
families
to
really
drive
the
the
conversation
I'm
a
BPS
graduate.
My
mom
didn't
make
it
Beyond
third
grade,
I'm,
still
the
official
translator
for
my
family.
So
these
things
are
not
just
hypothetical.
These
things
are
lived
for
many
of
us,
and
so
because
we've
lived
it,
we
know
how
frustrating
it
is
to
to
be.
B
We
know
the
story,
and
and
because
of
that,
that's
where
I
believe
the
opportunity
lies
for
us
to
do
things
differently,
not
just
talk
about
it,
but
actually
do
something
about
it,
which
is
what
real
change
is
all
about.
So
thank
you
you
all
for
for
being
here
and
giving
so
much
of
yourself
this
evening.
This
hearing
is
adjourned,
we're
going
to
keep
it
in
committee
and
we're
gonna
fire
I'm,
not
fire,
we're
gonna
we're
gonna
convene.
Thank
you.
Thank
you.