►
From YouTube: Committee on Education on October 29, 2021
Description
Docket #1009 - Hearing on Boston Public Schools bus transportation reliability
A
Afternoon
with
by
the
lead,
sponsor
council,
lydia
edwards,
as
well
as
other
colleagues-
not
yet,
but
as
they
arrive,
I
will
absolutely
make
sure
to
recognize
them.
This
public
is
this.
Public
hearing
is
being
recorded
and
live
streamed
at
boston,
dot,
gov
forward,
slash
city
dash
council
dash
tv.
It
will
be
rebroadcast
on
acidity
channel
8
rcn
channel
82
verizon
bios
channel
964..
A
A
At
boston.gov
to
sign
up
when
you
are
called
at
the
end
of
this
hearing,
please
state
your
name
and
affiliation
or
residence
and
limit
your
comments
to
no
more
than
just
a
few
minutes
to
ensure
that
all
comments
can
be
heard.
You
may
also
submit
written
testimony
by
emailing
ccc.educationboston.gov.
A
Unfortunately,
due
to
scheduling
conflicts,
I
will
be
leaving
this
hearing
early
unless
we
get
through
it
in
an
efficient
manner,
but
someone
from
my
staff
will
continue
to
be
tuned
in
and
I
will
continue
to
take
notes,
as
I
can
on
my
own
and
my
staff
on
my
behalf.
I'll
also
make
sure
to
watch
any
of
the
remaining
remaining
of
the
hearing
once
it's
uploaded
and
made
made
available.
B
Thank
you
very
much,
counselor
bobby
george.
I
really
appreciate
you
setting
up
this.
I
know
how
incredibly
busy
you
are
as
chair
of
education,
but
I'm
speaking
on
behalf
of
a
lot
of
people
in
my
district
and
a
lot
of
my
colleagues
who
not
only
had
concerns
boys
to
them
during
the
first
week
of
school,
about
children,
bps,
kids
being
able
to
get
to
school
on
the
bus,
but
throughout
the
month
of
september.
B
Honestly,
the
concerns
continued
and
we
had
many
people
still
reach
out
to
our
office
from
east
boston,
in
particular
folks
who,
whose
kids
were
getting
to
school
but
then
coming
back
from
school,
was
a
challenge.
I've
heard
from
everybody,
from
working
parents
to
the
the
brothers
and
sisters
of
people
who
are
bps
who
work
in
my
office.
One
of
my
other
one
of
my
other
staffers
is
also
a
parent
and
honestly
at
all
levels.
We
found
that
this
was
different
than
other
years.
B
I
know,
and
I
every
year
that
I've
been
a
city
councilor
the
beginning
of
the
school
year
and
and
busting
has
always
got
a
little
bit
of
a
ironing
out
of
certain
issues.
But
this
year
felt
different.
This
year
is
actually
the
first
time
I've
actually
had
a
hearing
about
it
because
of
the
amount
of
complaints
that
we
received.
B
I
do
want
to
thank
the
superintendent
and
del
verne
for
when
we
did
voice
one
particular
issue
with
the
parent
in
east
boston
that
that
was
resolved,
but
this
isn't
about
the
one
for
one.
This
is
about
the
system
and
making
sure
that
we
have
things
in
place
for
folks
to
feel
that
they
are
being
heard
and
and
the
issues
are
being
rectified.
B
I'd
love
for
when
bps
speaks
to
talk
a
little
bit
about
the
working
group.
I
think
the
superintendent
has
set
something
up.
I'd
love
a
status
on
that
working
group.
I'd
love
to
hear
a
little
bit
more
about
the
bus
tracking
system.
I
think,
is
there?
Is
there
movement
to
make
it
an
app?
So
that
is
real
time
on
people's
phones.
I
know
online.
There
are
some.
There
is
some
real-time
information.
B
I
think
there
is.
We
also
invited
today.
I
don't
know
if
they're
on
the
screen,
but
is
the
the
union
as
well,
and
I
would
love
to
hear
about
the
the
status
of
people
being
able
to
drive
or
driving
driver
status,
but
our
shortages
or
isn't,
and
also
as
well
as
when
it
comes
to
bus
monitors,
what
the
status
is
of
their
our
our
ability
to
recruit
and
maintain
and
have
them,
and
I
think,
a
lot
of
this
conversation.
It
will
be
very
efficient.
I
promise
counselor
savvy
george.
B
A
Thank
you,
counselor
edwards,
I'll,
now
turn
it
over
to
the
boston
public
schools.
I'm
not
sure
we
if,
if
at
del
verne
or
who'd,
like
to
introduce
your
your
team
and
get
started
with
your
presentation,
I'm
leaning
on
dell,
because
dell
generally
has
all
the
answers
as
it
relates
to
the
transportation,
space
and
india.
You
are
on
mute.
A
C
Sorry
about
that
good
afternoon,
everyone-
my
name,
is
indy
alvarez.
I
am
the
chief
of
operations
for
boston,
public
schools,
and
today
I
am
here
with
delavaran
stanislaus,
the
director
of
transportation,
dan
rosengard
assistant,
director
of
school
support
and
customer
relations
and
varsha
ransomware
special
assistant
to
the
director.
C
The
transportation
team
will
be
leading
the
presentation
this
afternoon.
I
would
like
to
say
that,
despite
the
challenges
at
the
start
of
the
school
year,
I
am
really
proud
of
the
work
this
team
has
done
and
continue
to
do,
to
provide
quality
service
to
students
in
the
city
of
boston
and
because
we
want
to
stay
on
the
the
schedule,
and
I
want
to
make
sure
that
each
and
every
one
of
you
have
to
hear
what
can
hear
what
deliverance
and
her
team
has
to
present.
D
D
D
D
D
D
D
D
D
The
six
the
success
of
these
efforts
depends
on
our
ability
to
attract
candidates
and
move
them
through
the
hiring
process.
Efficiently
yard
preparedness
is
key
to
a
successful
reopening.
Transcend
leadership
is
accountable
for
completing
a
rigorous
reopening
checklist
to
ensure
that
all
vehicles
pass
maintenance
and
safety
checks.
D
D
D
D
D
As
we
look
ahead
to
future
years,
we
have
re
re-imaged,
the
management
of
non-bps
re-imagine,
the
management
of
non-bps
enrollment
data.
Given
its
central
centrality
to
our
operation,
a
dedicated
transportation
staff
will
oversee
the
timely
transfer
of
non-bps
enrollment
data
from
enrolled
from
welcome
services,
student
assignment
and
special
education.
D
In
addition,
our
department
experienced
a
lengthy
delay
in
receiving
district
approval
to
contract
our
fleet
scheduler,
due
to
unforeseen
delays
in
the
multi-step
approval
process.
The
contractor
was
ultimately
not
planned
to
start
work
until
august
6th
more
than
three
weeks
later
than
the
intended
start
date.
D
D
D
D
D
D
To
overcome
these
challenges,
we
engage
in
mult
in
a
multi-pronged
recruitment
efforts
with
prioritizing
students
with
ieps
to
receive
monitors
for
school
start.
Our
hiring
process
are
still
on
the
way
with
81
individuals
having
been
submitted
for
hire
since
the
start
of
school
and
16
presently
cleared
to
start
work.
D
E
E
E
E
E
E
Finally,
we
are
working
to
increase
accessibility
for
families
through
adding
new
communication
channels
that
will
provide
equitable
access
to
all
families.
In
november
of
2020,
we
added
an
online
chat
feature
which
families
can
use
in
lieu
of
calling,
since
we
added
this
feature
over,
one
thousand
families
have
reached
out
to
us
through
the
chat.
E
At
the
same
time,
we
added
an
online
support
portal
where
families
can
submit
transportation
change,
requests
or
other
tickets,
which
are
then
routed
to
the
correct
staff.
Member
for
follow-up,
nearly
20
of
our
interactions
with
families
now
come
through
the
support
portal,
which
allows
families
to
submit
requests
without
needing
to
call
and
improves
accountability
from
our
team
to
meet
service
level
agreements
for
response
times
last
spring,
working
with
our
it
team.
E
E
E
E
E
Additionally,
91
percent
of
buses
arrived
within
15
minutes
of
the
start
of
school
and
98
arrived
within
30
minutes
on
the
first
two
days,
although
we
know
we
are
not
yet
where
we
need
to
be.
We
have
made
significant
sustained
improvements
over
the
past
two
years
and
will
continue
to
work
towards
our
target
goal
of
80
average
bus
on
time
performance
on
the
first
two
days
of
school
next
slide,
please.
E
When
we
look
at
the
full
month
of
september,
rather
than
just
the
first
two
days
we
have
seen
similar
improvements
from
sy14
to
sy20.
The
transportation
operation
averaged
81
percent
bus
on
time
performance
to
schools.
In
the
morning
for
the
full
month
of
september,
this
september
we
averaged
85
percent
bus
otp.
E
E
So
we
must
do
everything
we
can
to
minimize
and
eliminate
these
prior
to
the
scar
start
of
school
this
year,
bps
communicated
to
families,
schools
and
the
public
that
we
anticipated
not
having
enough
drivers
for
all
scheduled
bus
routes
and
bps
began
the
school
year.
This
was
the
result
of
three
main
factors.
E
E
E
Each
morning,
any
bus
whose
driver
is
not
in
that
day
goes
through
the
daily
standby
bid
process.
This
is
a
contractually
obligated
process
where
available
standby
drivers
can
select
their
work
for
the
day
in
seniority.
Order
in
the
case
where
there
are
not
enough
standby
drivers
available
to
cover
all
open
runs
that
day,
any
runs
which
are
not
selected
by
a
standby
driver
are
then
uncovered.
E
E
In
addition,
we
provide
backup
buses
as
available
to
take
students
to
school
if
their
stop
was
missed
or
their
trip
was
not
run
in
the
afternoon.
A
similar
process
occurs
the
afternoon
standby
bid
ends
between
1
to
1
30
pm
daily,
and
then
we
follow
a
similar
communication
and
operations
process
to
try
to
cover
afternoon
trips.
E
Since
this
challenge
was
identified,
we
have
been
working
to
reduce
and
ultimately
eliminate
uncovered
trips.
By
addressing
the
root
causes,
we
have
reduced
the
number
of
buses
needed
daily
by
28
since
the
start
of
school
through
more
efficient
routing
and
opting
out
students
whose
families
confirm
they
do
not
need.
The
bus
transdev
continues
working
to
hire
drivers,
42
drivers
have
been
hired
since
june.
E
E
At
this
time,
our
daily
operation
can
run
with
all
trips
covered,
at
average
driver
attendance
levels
with
a
small
amount
of
buffer.
However,
we
must
and
will
continue
working
to
address
the
underlying
causes
in
order
to
add
additional
buffer
into
the
system
and
ensure
that
we
fully
address
this
challenge
for
future
school
years.
F
F
Our
bus
monitors
provide
a
service
that
is
integral
to
the
safe
transportation
of
our
students
with
the
highest
needs.
If
there
is
no
monitor
present
on
a
bus,
drivers
are
not
contractually
obligated
to
pick
up
a
student
that
requires
a
monitor
as
a
department
and
as
a
district,
we
acknowledge
that
the
monitor
staffing
issue
has
negatively
impacted
special
needs
students
at
a
disproportionate
rate
in
regards
to
consistent
and
reliable
access
to
education.
F
F
F
Due
to
this
fact,
and
taking
into
account
the
financial
stress
of
the
pandemic
and
its
impact
on
the
job,
market,
recruitment
and
retention
of
the
monitor
workforce
has
been
challenging.
The
monitors
that
are
submitted
for
hire
often
need
assistance
gathering
and
submitting
documentation
before
they
can
be
fully
processed
and
begin
working.
F
In
the
meantime,
we
are
dedicated
to
rapidly
screening
interviewing
and
submitting
candidates
for
hire
alongside
the
recruitment,
cultivation
and
diversity
teams,
efforts
and
gardening
more
interest
for
this
role.
This
summer
we
submitted
41
monitors
for
hire
with
26
of
them
officially
hired
since
the
start
of
the
school.
We
submitted
81
monitors
for
hire
with
now
18
of
those
candidates
officially
hired
at
present
to
expedite
this
process
and
have
these
monitors
supporting
the
students
on
these
buses
as
soon
as
possible.
F
We
continue
to
schedule
sessions
with
candidates
submitted
for
hire,
during
which
we
assist
in
the
uploading
necessary
documentation
required
to
process
them
as
official
hires,
regardless
of
the
challenges
and
circumstances
we
are
currently
facing.
We
are
actively
taking
steps
to
provide
more
reliable
coverage
for
the
high
needs,
students
that
are
entitled
to
these
supports.
F
While
we
are
continuously
working
towards
longer-term
sustainable
solutions
to
alleviate
coverage
issues.
Our
customer
service
team
operations,
coordinators
monitors
unit
and
bus
yards
worked
together
during
the
start
of
this
school
to
communicate
daily,
identifying
where
coverage
was
needed
for
both
am
pickups
and
pm
drop-offs.
F
In
real
time,
they
were
able
to
arrange,
backup
buses,
transport
monitors
to
schools,
consolidate
routes
and
communicate
with
families.
We
fully
utilized
the
resources
we
did
have
at
our
disposal
to
best
lessen
the
negative
impact
felt
by
students
with
special
needs.
Despite
all
of
our
efforts,
we
know
that
we
fell
far
short
of
providing
students
with
the
level
of
support
that
they
deserve.
We
need
to
do
more.
F
D
D
D
A
B
Thank
you
very
much.
I
wanted
to
first
start
with
when
it
comes
to
recruitment.
I
maybe
this
is
the
first
time
I've
heard
this.
I
didn't
realize.
Bus
monitors
were
only
paid
18
000
a
year,
and
so
I
mean
I
know
you
have
a
deep
dive,
but
I
do
we
have
to
go
that
deep
to
figure
out
when
it's
hard
to
recruit
people
for
18
000
a
year
with
a
boston,
residency
requirement
every
year,
bps
submits
a
budget.
Has
there
been
regular
increases
in
those
salaries
for
the
budgets?
B
Was
there
one
even
this
past
year?
It
can
predict
that
your
recruitment's
going
to
be
even
harder.
If
there
isn't
one
proposed
for
this
up
and
coming
year,
and
then
also
is
there
any
way
to
supplement?
Can
you
pay
some
parents,
or
can
you
is
there
another
place
to
recruit
to
help
pay
for
on
daily
wages
for
bus
monitors?
F
Yes,
so
recruitment
has
been
quite
difficult
and,
as
you
said,
the
eighteen
thousand
dollars
a
year.
No
wonder
that,
with
the
limited
eligibility
for
health
benefits
as
well
presents
an
issue.
It
presents
a
challenge.
We
have
we're
currently
bargaining
with
our
monitors
union
and
that
contract
expired
in
june.
F
We
do
have
have
done
a
new
strategy
this
year,
not
just
this
year,
but
we
found
that
our
lunch
monitors
and
peras
often
do
sort
of
double,
sometimes
as
a
one-to-one
for
a
student.
So
we
have
connected
with
food
and
nutrition
services
and
are
working
towards
combining
our
hiring
pool
to
see
where
exactly
we
can
provide
that
additional
car
coverage
for
students.
B
G
I
don't
think
we
can
get
into
the
bargaining
conversations
that
we're
in
right
now
counselor
but
happy
to
look
back
on
some
of
those
conversations,
and
I
do
want
to
just
echo
what
varsha
said
about
really
trying
to
reimagine
these
positions.
I
think
that
we've
learned
from
this
pandemic-
and
you
know
we
have
the
shortage
now,
and
so
how
are
we
thinking
about
these
jobs
differently?
Not
only
are
they,
you
know
bus
monitors,
but
what
other
components
of
the
team
can
they
be
part
of?
What
does
their
pay
structure?
G
G
Some
of
them,
you
know,
have
questions
about
what
that
would
mean
for
other
benefits
that
they
receive
so
it's
complex,
but
we
are
certainly
engaging
in
that
and
the
superintendent
is
very
committed
to
that
and
she's
also
talked
to
the
city
about
the
residency
requirement
with
such
a
low
salary
as
well.
So
those
are
all
things
that
we're
talking
through
with
them
now.
B
Excellent,
I
mean
I
I
do
hope
I
mean
I
would
love
to
know
that
we
can
hire
boston
residents.
I
know
I
mean
I
was
a
bus
monitor
as
a
as
a
kid
like
an
older
high
school
kid
to
help
out
with
the
younger
kids.
So
I
don't
know
if
that's
a
way
to
have
youth
jobs
or
youth
component
to
bps.
I'm
not
sure
the
standards
obviously
have
changed
a
great
deal
in
terms
of
what
they
who
won't
you
know
have
with
our
kids
and
under
what
standards
and
what
training.
B
B
And
then
I
wanted
to
just
discuss
so
in
what
is
your
response
to
kids
on
when
they
do
miss?
So
so
it
happens
right.
So
we
have
a
child,
they
miss
the
bus
or
the
bus
doesn't
get
them
and
then
what?
What
are
the
wrap
around
recourses-
and
I
don't
know
not
so
much
reimbursement,
but
how
do
we
compensate
for
this?
So
they
missed
school,
because
the
bus
monitor
bus
isn't
bare?
How
are
those
families
being
offered
or
provided
with?
B
What's
the
word,
compensatory
services
are
you,
you
know
we
had
issue
with
breakfast,
for
example,
so
you
can
start
there,
they
missed
breakfast.
What
do
we
do
there
and
then,
if
they
miss
the
whole
day
of
school,
how
are
we
fixing
that
we're
not
punishing
them?
I
hope,
for
you
know
missing
school,
so
talk
to
me
about
that.
E
Thank
you
for
that
question
counselor.
So
I
can.
I
can
start
by
talking
about
what
we
do
in
terms
of
misstops
or
missed,
runs
due
to
coverage
issues
and
then
can
hand
off
to
dellaverne
to
talk
a
little
bit
about
the
compensatory
services
piece
of
it.
So,
as
mentioned,
we
get
that
list
of
any
uncovered
runs
daily
and
then
work
kind
of
on
the
fly
to
both
communicate
proactively
to
families
and
to
arrange
coverage
in
as
many
cases
as
possible.
E
One
thing
that
we
do
offer
is
when
families
call
in
to
let
us
know
hey.
I
don't
have
another
way
to
get
my
student
to
school.
We
will
arrange
backup
buses
as
they
become
available
to
go
and
pick
up
those
individual
students
and
take
them
to
school,
even
if
we're
not
running
the
full
trip,
necessarily
so
those
families
who
do
reach
out,
we
provide
those
backup
buses
to
get
them
to
school.
E
So
that's
kind
of
one
thing
that
we
do.
We
also,
you
know,
are
monitoring
coverage
trends
over
time
and
making
sure
that
you
know
students
are
not
disproportionately
impacted
if
one
bus
is
having
kind
of
consistent
coverage
issues
over
time.
So
that's
another
thing
that
we
attempt
to
do
and
then
at
delaware.
And
would
you
like
to
talk
about
the
compensatory
services
piece.
D
Yep,
I
would
like
to
jump
in
and
discuss
the
compensatory
services
piece.
One
thing
I
wanted
to
talk
on
on
the
end
of
what
dan
said,
however,
and
and
for
us
to
note,
is
that
when
we
work
on
backup
buses
a
lot
of
times,
so
the
families
that
we're
working
with
across
the
district
right,
they
are
working
families.
So
our
backup
buses
at
times
can
inconvenience
a
lot
of
our
families,
because
we
are
deploying
the
backup
buses
after
the
students
assigned
pickup
assigned
pickup
times.
D
So
I
just
wanted
to
make
sure
that
we
named
that
second
counselor
to
your
question
about
compensatory
services
and
penalizing
students,
so
our
students
are
not
penalized
because
of
because
of
our
buses
when
our
buses
don't
show
up
and
or
sometimes
shows
up
extremely
late
to
pick
up
and
anchor
at
schools.
After
the
arrival
time
in
terms
of
compensatory
services,
the
we
have
worked
with
the
office
of
special
education,
and
this
past
summer
we
were
able
to
support
families.
We
provide
buses
and
supported
families
with
compensatory
services.
D
I
knew
that
the
special
education
team
worked
with
families.
We
worked
with
schools,
kept
a
few
schools
open
and
had
teachers
at
schools
this
summer
that
provide
compensatory
services
to
families
to
our
special
education
family.
Sorry,
I
know
that
our
special
education
families,
who
are
missing
services
during
this
time
they
are
working
with
the
special
education
team
to
for
us
for
the
special
education
team
to
set
up
compensatory
services.
If
families
need
access
to
transportation
during
those
times,
we
do
provide
transportation
for
those
kids
to
get
access
to
those
services.
B
A
A
And
betsy
has
declined
to
be
brought
in,
although
I
had
her
listed
for
public
testimony.
So
unless,
if
you
would
like
to
betsy,
please
raise
your
hand
and
then
it
looks
like
we've
lost.
Oh,
miss
soto
is
joining
us,
so
suleika
when
you
are
when
you're
ready.
Please
join
us
and
and
offer
some
testimony.
H
Yes,
hi
my
internet's
kind
of
botchy.
Is
it
okay?
If
I
keep
my
video
off,
it
is
totally
fine.
Thank
you,
okay.
So
thank
you.
I
didn't
really
prepare
much
for
this,
but
I
am
so
my
name
is
suleika
soto.
I
am
a
bps
parent.
I
am
a
parent
advocate
as
well,
and
I
am
here
today
to
express
a
little
bit
of
my
concerns
and
some
of
the
concerns
that
I've
been
hearing
from
parents
in
the
bps
community
about
what
is
really
going
on
with
transportation.
H
I
think
that
one
of
the
biggest
problems
that
I
have
seen
I
mean
until
this
day,
even
yesterday,
you
know
parents
are
still
receiving
messages
at
around
1pm
in
the
afternoon
that
their
schools,
you
know
that
there's
not
a
driver
for
their
schools,
they
still
they
have
to
make
changes
to
their
schedule.
They
have
to
find
a
way.
You
know
they
have
to
leave
work,
they're,
risking
their
jobs.
They
have
to
leave
work
in
the
middle
of
the
day.
H
They
have
to
look
for
alternate
ways
to
you
know
they
go
they
leave.
You
know
thinking
that,
hopefully
it's
a
normal
day.
I
think
that
it
is
ridiculous
that
you
know
we
could
sit
here
and
apologize
for
these
things.
You
know
it's
been
two
years
of
a
crazy
pandemic.
There's
been
a
lot
of
you
know.
We've
all
been
going
through
a
really
hard
time,
especially
students
and
parents,
with
the
constant
changes
and
the
constant
you
know
things
that
we're
having
to
deal
with
last
minute.
H
You
know,
I,
I
think
that
there
are
very
creative
there's
a
lot
of
creative
things
that
we
can
do
right
like
there
are
places
that
are,
you
know,
other
cities
that
are
compensating
parents
300
a
month
if
they
decide
to
bring
their
kids
into
school,
like
you
know,
drop
them
off
and
pick
them
up.
You
know
there
could
be
some
sort
of
like
carpooling
ideas
like
there.
I
think
that
there
should
be
some
urgent.
H
You
know
some
urgency
and
trying
to
fix
these
problems
has
been
two
months
and
then,
when
we
go
to
school
committee
meetings,
you
know
and
again
with
the
school
bus
monitors,
there's
bullion
a
bullion
problem
and
there's
other
problems
that
go
on.
I
mean
bus
drivers,
it's
hard
for
me
to
drive
with
my
child
in
the
back
seat,
let
alone
a
bus
driver.
Who
is
you
know
driving
with?
I
don't
know
how
many
kids
in
the
back,
who
are
all
you,
know,
antsy,
so
you
know
like
it's.
H
I
think
it's
unacceptable.
I
don't
know
what
bps
has
done
to
work
with
the
bus
drivers
union.
I
know
that
the
boston
education
justice
alliance
had
a
community
meeting
where
the
bus
drivers
union
person
was
there
and
he
himself
did
not
even
have
a
route
for
his
child,
and
that
was
month
one
month
into
you
know
into
this
there's
no
buzz
like
it's.
It's
just.
I
think
it's
unacceptable.
I
know
that
esser
funds,
part
of
it,
is
to
remediate
for
the
effects
of
the
pandemic.
H
H
I
think
that
it
also
just
the
the
trust
is
not
there
between
parents
and
bps
and
because
you
know
when
I
know
mr
nats,
the
nationalists.
I'm
sorry,
if
I'm
saying
your
name
wrong,
you
just
got
a
an
award
for
for
safety,
but
then
you
know
I
hear
from
parents
that
their
children
are
getting
like.
You
know
our
kids
are
coming
out
traumatized
coming
out,
you
know,
from
from
their
school
bus
rides
the
same
thing
with
the
mother
in
east
boston.
You
know,
that's
like
it's.
H
Like
I
don't
know
how
that
cultivates
trust,
it
is
not
the
same
thing
that
is
happening
on
the
ground
with
parents
and
stu.
You
know
like
with
parents
the
students
it's
just
too
much
for
for
for
parents,
and
I
think
there
needs
to
be
creative
ways
I
mean
can
can
bps.
May
we
connect
with
the
dta
right.
I
know
that
the
dta
for
certain
benefits
has
like
a
work
requirement.
H
H
A
Thank
you
very
much
for
your
testimony
this
afternoon.
Betsy,
I
know,
doesn't
want
to
join
us
for
public
testimony
and
I
don't
see
any
other
individuals
signed
up
for
testimony
in
the
waiting
room,
so
counselor
edwards
I'll
return.
This
back
to
you,
and
I
actually
will
turn
the
gavel
over
to
you
as
well
to
wrap
up
this
hearing.
If
that's
okay,
thank
you,
everyone
for
being
here.
I
apologize
that
I
do
have
to
leave
at
this
hour.
B
Thank
you.
Thank
you.
Thank
you,
chair
asabi
george,
for
hosting
this,
and
I
appreciate
you
giving
an
hour.
I
know
you
have
a
lot
on
your
plate,
so
I'm
just
going
to
go
ahead.
I'll,
take
the
gavel
and
continue
on
with
some
questions,
so
we
were
discussing
the
iep
plans
for
compensatory
services,
and
then
you
would
just
answered
that,
and
so
my
my
I
there's
another
question
about
breakfast
now.
I've
had
students
miss
breakfast
when
their
buses
had
messed
so
talk
to
me
is
there?
D
C
Yes,
I
know
that
one
of
the
things
that
we
do
with
food
food
services
is
that
every
kid,
despite
of
what
school
they're
in,
are
eligible
for
the
meal
as
far
as
the
detail-
and
this
is
a
really
good
important
point-
and
when
you
mention
it
immediately,
I
started
taking
notes.
I
am
going
to
definitely
get
a
response
back
to
you,
if
not
while
we're
here
pretty
soon
as
to
what
happens
that
could
have
done.
I'm
sorry,
my
voice
is
not
it's
not.
There.
B
No
and-
and
I
I
appreciate
the
urgency
and
getting
that-
I
appreciate
that
bps
wants
to
have
the
answer
to
that.
I
don't
think
this
is
a
matter
of
you
whatever,
but
you
do
know-
and
I
do
appreciate
you
know
you
with
your
with
your
new
kitchens
and
the
retrofitting
and
making
sure
people
have
healthy
meals.
It's
been
a
priority
for
bps.
This
is
when
the
kid
is
missing
the
breakfast
time.
B
I
know
for
some
of
my
teachers
in
east
boston
and
for
some
of
the
kids
that
I've
had
their
teachers
keep
some
of
the
breakfast
in
the
classroom,
and
so
if
the
student
is
late,
but
if
there
was
just
it
would
be
more
comforting,
I'm
sure
for
all
of
us.
If
we
just
knew
what
the
system
plan
was,
you
know
no
matter
who,
if
they're
late
breakfast
is
still
served
or
there's
a
place
for
them
to
get
some,
and
you
know
that
there
are
4,
000
or
so
kids
who
experience
homelessness
in
our
system.
B
We
know
that
there's
a
wide
gap
in
income,
and
so
that's
something
that
I
we
all
I
shouldn't
say
I
we
all
are
going
to
prioritize.
So
thank
you
for
that.
I
wanted
to
make
sure
I
was
clear
also
on
the
working
group
had
asked
about
the
working
group.
Are
there
any
updates
about
the
bps
bus
working
group.
G
These
this
is
complex
stuff,
and
I
know
that
you
know
there's
a
lot
of
reasons
why
some
of
these
challenges
persist,
and
so
this
is
really
about
the
transparency
of
having
those
conversations
so
that
we
can
all
understand
the
complexity
of
it
and
try
to
problem-solve
together.
So
the
the
superintendent
brought
the
idea
of
the
working
group
to
the
school
committee
a
couple
weeks
ago.
We
are
in
the
stages
of
finalizing
who's
going
to
be
on
that
working
group.
G
We
we
definitely
have
sort
of
the
categories
right,
so
a
lot
of
the
internal
departments
that
will
be
part
of
it
here.
Some
of
the
the
parent
groups,
student
groups,
advocacy
groups
and
those
those
will
be
open
meetings
so
that
people
can
watch
those
and
participate
in
them.
There'll
be
public
comment
period
to
it.
I
really
think
that
this
is
about.
I
mean
even
here
right
hearing
from
you
know,
ms
soto.
G
Those
are
good
numbers,
but
that
still
means
that
there
are
people
out
there
and-
and
we
know
that
the
superintendent
is
always
striving
for
100,
and
so
we
need
to
make
sure
that
everybody's
at
the
table
so
that
we
can
solve
these
problems
together
and
and
know
that
we're
not
going
to
be
perfect
every
single
day.
But
this
team
is
really
committed
to
striving
towards
that.
B
Thank
you.
We
brought
up
the
backup
bus
system
and
I'm
just
wondering
this
is
kind
of
a
combination
question.
I
know
that
you
have
the
website
for
bus
tracking.
Is
there
any
one?
Is
there
any
movement
with,
would
do
it
or
with
bps?
Is
it
to
move
that
to
an
app
and
if
there
is
or
could
there
be,
and
then
also
the
backup
bus
system
is
a
little
confusing
to
me,
especially
if
I'm
the
kid
who
and
my
parents
have
already
gone
to
work.
B
So
if
they've
already
gone
to
work
and
I'm
there
waiting
and
the
bus
doesn't
come
and
I'm
you
know
what
am
I
I
call
my
parents
who
then
would
call
the
backup
system
to
come
and
get
me
or
are
we
just
not
you
know
is
it
seems
like
there
might
be
a
delta
in
that
action
I
mean.
If
the
bus
doesn't
come,
I
don't
go,
I
mean
not,
everybody
can
have
their
parents
wait
with
them
until
the
bus
gets
there.
Sometimes
it's
like
you
know,
one
parent,
several
kids.
E
Thank
you
counselor.
I
so
I
think
I
can
take
both
pieces
of
that
question.
So
in
terms
of
the
where's
my
school
bus
website,
we
you
know
continue
to
work
with
our
oit
team
to
make
improvements.
There
we've
made
some,
I
think,
fairly
significant
improvement
capability
improvements
so
far
this
year
in
terms
of
them
adding
that
capability
for
us
to
be
able
to
put
in
when
a
different
bus
number
is
covering
the
trip
and
allow
parents
to
track
there.
But
we
know
that
it's
not
perfect
yet,
and
so
we're
continuing.
E
You
know
we're
going
to
continue
discussions
there
on
additional
improvements
that
can
be
made.
So
I
think
that
was
your
first
question
and
then
around
backup
buses.
So
the
way
that
that
system
works
is
if
your
bus
stop
was
missed
or
your
trip
was
not
run.
You
can
call
in
to
our
transportation
hotline
617-635-9520.
E
To
talk
to
a
customer
service
or
operations
staff,
member
and
they'll,
you
know
once
we
verify
that
the
stop
was
missed.
We
will
then,
if
you
need
it,
and
you
know
of
course,
upon
a
bit
availability,
which
I
think
dell
is
absolutely
right
when
she
mentioned
that
you
know
these
happen
later
in
the
morning,
so
it
can
be
inconvenient
for
families
and
is
not
a
perfect
system.
B
Well,
I
hope
that
the
working
group
will
really
deal
with
that
backup
system,
our
backup
bus
system
a
little
bit
more
to
make
it
more
efficient.
I
still
don't
know
how
you
know
if
a
kid's
parents
are
already
at
work,
how
they
are
going
to,
if
they
don't
know
necessarily
they're
about
to
miss
it
right,
the
bus
doesn't
come.
B
B
You
know.
Maybe
these
were
suggestions
one
can
we
get
it
to
be
an
app
one
day,
so
that
people
have
it
on
their
cell
phone
and
they
can
track
their
bus
from
work
so
that
they're?
Not
not
everyone
gets
access
to.
You
know
they're
people
who
are
essential
workers.
There
are
people
who
work
in
grocery
stores,
or
parents
who
work
everywhere.
Not
everyone
has
access
to
a
computer
to
know
where
the
bus
is.
So.
That's
one
thing
at
least
being
able
to
access
it
on
an
app
and
then
two.
B
If
there's
any
way
for
us
to
look
combine
some
of
the
suggestions,
I
think
one
of
our
public
speakers
had
either
there's
groups
of
parents
or
there's
backup
systems
that
you
know
school
communities
can
create
that
allow
for
people
to
help
each
other
out.
I
think
it
forms
community.
I
think
it
forms
cohesion
of
folks
in
schools
and
you
know
not
trying
to
exasperate,
obviously
in
inequities,
because
you
know
we
don't
want
one
school
system
to
have
a
whole
backup
system
to
transport,
their
kids
and
another
school
doesn't.
B
But
you
know
it's
a
real
concern
as
you
I
think
for
all
of
us.
This
is
not
a
us
versus
them.
This
is
a
real
concern
for
all
of
us,
and
I
I
do
hope
that
the
priorities
are
increasing
the
salaries
of
the
bus
monitors
and
really
coming
up
with
a
backup
system,
because
because
you're
moving
what
60,
000
people,
kids,
22
000
students.
D
B
000
that,
and
I
know,
you're
striving
for
100,
I
know
also
the
likelihood
of
100
is
just
unlikely,
even
in
the
best
of
circumstances.
So
the
question
is:
how
do
you
what's
your
plan
b?
What's
what's
our
strongest
plan
b
and
I'd
love
to
be
part
of
those
conversations
to
help
with
the
plan
b,
especially
for
us
across
the
harbor
in
east
boston,
it
does
make
a
huge
difference,
especially
when
we
go
to
school.
You
know
out
of
east
boston.
B
I
don't
want
to
belabor
anything.
I
feel
that
people
are
here
trying
to
do
better
and
I
feel
like
there
are.
You
know
you
walk
through
the
where
the
deltas
were,
and
I
really
appreciate
that
transparency.
I
really
do
you
acknowledge.
This
is
why
this
is
probably
happening,
and
that's
that's.
That's.
B
That's
that's
real
and
I
appreciate
that
genuinely
so
I
don't
have
any
more
questions
I
promise
it's
over
with
unless,
unless
you
have
any
questions
or
statements
that
you
would
like
to
say
as
bps
on
this
particular
topic,
I
don't
want
to
belabor
this
and
I'll
check
our
public
testimony
to
see.
If
there's
any
folks
who
want
to
continue
or
want
to
ask
questions
that
looks
like
no,
so
I
think
the
only
thing
that
would
be
immediate
for
me
is
your
backup
plan
for
kids
who
missed
breakfast.
B
C
Thank
you,
counseling.
I'm
going
to
have
dela
bryan
close
this
out,
but
I
just
wanted
to
publicly
say
that
the
transportation
team
I've
done
an
awesome
job
to
work
above
and
beyond.
This
is
not
a
nine
to
five
team.
This
is
a
team
that
starts
really
really
early
in
the
morning
and
don't
stop
until
the
work
is
done
and
they're
completely
committed
to
getting
the
work
done
for
every
single
one
of
our
kids.
C
D
I
would
like
families
to
know
that,
like
I
know,
I've
heard
families
our
team.
This
team
have
heard
from
families
every
single
day
and
we
are
working
diligently
to
ensure
right
that
we
are.
We
are
trying
to
build
sustainable
structure
within
the
department
to
ensure
access
for
our
students
in
the
city
of
boston
counselor.
D
While
we
work
through
building
a
sustainable
structure
for
this
for
students,
I
also
just
want
to
also
say
on
to
the
transportation
team.
I
continue
to
just
be
happy
daily
that
I
have
this
team
supporting
this.
The
the
students
of
the
city
of
boston.
This
team
is
up
4
30
in
the
morning
and
until
the
work
ends.
Whatever
time
at
night,
we
all
pull
together
to
support,
so
I
just
wanted
to
shout
that
out
as
well,
but,
like
I
said
parents
and
families,
we
hear
you.
B
Thank
you
all
without
further
comments,
we're
going
to
go
ahead
and
end
today's
hearing
on
school
busing
and
we
will
look
forward
any
any
feedback.
This
is
to
the
folks
who
are
watching
or
who
will
watch
any
feedback
or
answers
that
we
receive,
including
the
deck
that
we
received
from
bps
is
part
of
the
public
record,
and
I
we
will
make
it
readily
available
to
anybody
who
requests
as
well.
So
thank
you
all
for
coming
today.
Goodbye.