►
From YouTube: Committee on Rules & Administration on November 13, 2020
Description
Docket #0425 - Hearing on public hearings as they relate to Government Accountability and Accessibility
A
Okay,
everyone
ready
you're,
ready,
I'mma
gavel
us
in
good
afternoon,
everyone.
My
name
is
kim
janey
and,
in
addition
to
being
president
of
the
boston
city
council,
I'm
also
chair
of
the
committee
on
rules
and
administration.
Today
is
friday
november
13th
2020.
We
are
here
today
for
virtual
hearing
on
docket
number
0425
in
order
for
a
hearing
on
public
hearings,
as
they
relate
to
government,
accountability
and
accessibility.
A
This
hearing
order
is
sponsored
by
councillors,
julia
mejia
and
lydia
edwards.
It
was
referred
to
the
committee
on
february
26
2020,
in
accordance
with
governor
baker's
march
12
2020
executive
order,
modifying
certain
requirements
of
the
open
meeting
law
and
relieving
public
bodies
of
certain
requirements,
including
the
requirement
that
public
bodies
conduct
its
meetings
in
a
public
place
that
is
open
and
physically
accessible
to
the
public.
The
city
council
will
be
conducting
this
hearing
virtually
via
zoom.
A
A
A
Ccc.Ra
boston.gov
and
will
be
made
part
of
the
record
and
available
to
all
counselors.
We
will
take
verbal
public
testimony
throughout
this
hearing.
We
will
have
a
number
of
people.
I
think
we
have
a
number
of
people
signed
up
if
you
have
not
requested
the
zoom
link
to
have
your
name
added
to
the
testimony
list.
We
encourage
you
to
do
so
now
by
emailing
christine.odonnell
boston.gov.
A
Again,
that's
christine
o'donnell
at
boston.gov.
There
is
simultaneous
interpretation
available
in
spanish
during
this
public
hearing
at
the
bottom
of
the
screen.
You
will
see
a
globe
button.
You
can
click
on
the
globe
button
and
select
a
channel
in
the
language
that
you
would
like
to
listen.
You
can
also
turn
off
the
english
channel
if
you
don't
want
to
hear
the
original
audio
in
the
background-
and
I
want
to
at
this
time
ask
our
interpreter
for
spanish
language
to
introduce
herself
and
to
repeat
these
instructions.
I
believe
it's
gabriella
gabriella.
A
I
want
to
invite
you
to
the
mic
to
say
these
instructions
in
spanish.
Please.
A
Thank
you
so
much
and
before
we
kind
of
dive
in,
I
want
to
take
care
of
just
another
item
in
terms
of
housekeeping.
There
is
a
letter
from
one
of
our
colleagues
I'm
going
to
read
this
into
the
public
record.
A
This
is
from
counselor,
andrea
campbell
and
she
writes
on
november
12
2020.
She
writes
dear
chairwoman,
janie
and
colleagues
of
the
rules
and
administration
committee.
I
regretfully
cannot
attend
today's
hearing
on
docket
number
0425
in
order
for
hearing
on
public
hearings
as
they
relate
to
government,
accountability
and
accessibility.
A
Please
extend
my
thanks
to
the
sponsors,
counselor,
edwards
and
mejia,
for
calling
for
such
a
timely
and
important
conversation
in
our
response
to
the
pandemic.
We
been
thrust
into
a
virtual
world
that
has
shown
some
of
the
ways
that
technology
can
help,
make
our
government
more
accessible
and
there's
much
more
work
to
be
done
to
ensure
all
bostonians
have
access
to
our
government.
A
A
Sincerely,
andrea
campbell,
boston
city,
councilor
district,
four,
and
at
this
time
I
would
just
like
to
offer
a
few
words
before
I
turn
it
over
to
the
makers
of
this
hearing
order
and
then
open
it
up
for
openings
of
my
colleagues
in
order
of
arrival
and
then
we'll
also
introduce
the
panel
and
then
here
go
right
into
hearing
any
opening
from
the
panel
and
then
some
q
a.
I
ask
that
folks
bear
with
me.
A
I
think
there
is
a
general
desire
across
the
board
of
my
colleagues
and
and
this
body
as
a
whole,
I'm
really
wanting
to
make
sure
that
we
are
engaging
the
public
and
that
the
public
can
not
only
hold
us
accountable
but
really
be
part
of
this
work
and
and
how
we
do
that
in
terms
of
our
hours
in
terms
of
language
access
in
terms
of
having
hearings,
on-site
and
off-site.
A
A
We
are
always
happy
to
do
it
as
counselors,
and
I
know
our
central
staff
are
happy
to
do
it
as
well,
but
it
is
a
heavy
lift
and
I
want
to
thank
them
for
not
just
keeping
the
trains
running
if
you
will,
when
we
are
doing
these
hearings
and
meetings
virtually,
but
when
we
were
able
to
do
them
in
person
and
particularly
when
we
were
doing
them
off-site
all
the
amazing
work
of
central
staff
as
president
of
the
most
diversity
council
in
boston's
history,
it
is
very
important
that
we
ensure
that
our
work
is
much
more
accessible,
transparent
and
engaging
for
folks
when
I
first
joined
this
body.
A
My
maiden
speech
was
on
you
know:
small
business,
supporting
small
business
owners,
economic
development,
economic
justice,
and
we
had
that
first
hearing
in
the
district.
I
am
very
proud
of
the
work
that
we've
been
able
to
do
in
that
space
and
working
with
all
of
my
colleagues
and
making
sure
that
our
work
is
more
accessible.
A
I'm
going
to
now
at
this
time
turn
it
over
to
my
colleagues
the
the
the
sponsors
of
this
hearing
order.
I
will
have
some
other
remarks
as
I
dive
into
questions,
so
I
will
save
other
remarks
for
that
time,
and
I
want
to
at
this
time
invite
the
makers
of
this
hearing
order
to
offer
opening
statements,
and
I
will
begin
with
counselor
mejia
council
mejia.
You
now
have
the
floor.
C
Thank
you.
Thank
you,
madam
president,
and
thanks
to
my
co-sponsor
counselor
edwards
for
partnering
with
our
office
on
this
initiative.
Before
we
got
into
office.
C
People
would
always
ask
me
what
was
going
to
be
my
first
hearing,
and
I
was
like
I'm
going
to
do
a
hearing
on
public
hearings
just
because
a
lot
of
the
things
that
council
president
mentioned
in
terms
of
accessibility
and
the
importance
of
really
creating
space
for
those
who
are
living
the
realities,
to
inform
and
be
a
part
of
those
hearings
and
removing
the
barriers
to
that
engagement.
C
So
a
lot
has
happened
since
we
filed
this.
You
know
the
initial
was.
This
was
going
to
be
my
first
hearing,
but
then
covet
happened
and
well
hello.
We
had
a
lot
of
a
lot
of
other
things
that
we
needed
to
focus
on,
but
what
we
have
learned
is
that
covet
has
created
an
opportunity
for
us
to
really
be
innovative
and
to
think
outside
the
box
in
terms
of
that
level
of
engagement,
and
so
I
would
love
to
first
before
I
dive
into
additional
remarks.
C
Just
wanted
to
also
echo
our
gratitude
to
central
staff
for
the
amazing
transition
from
being
in
the
chamber
to
going
to
zoom
and
creating
space
for
people
to
be
connected,
and
what
we
have
seen
as
a
result
of
that
level
of
engagement
is
the
number
of
people
who
have
tuned
into
our
public
hearings,
who
are
now
via
zoom,
sharing
their
testimonies
through
videos.
It's
just
I.
C
I
could
see
that
just
that
access
to
technology
has
removed
a
lot
of
barriers
for
folks,
so
that
is
definitely
a
step
in
the
right
direction
and
so
incredibly
grateful
to
central
staff
for
all
their
hard
work.
In
helping
us
go
virtual.
It
has
been
a
transition
and
one
that
we
continue
to
learn
from
so
really
looking
forward
to
what
comes
of
that
as
we
return.
C
In
addition
to
what
this
hearing
is
about,
having
participated
in
countless
hearings
in
in
my
in
my
time
in
on
the
council,
what
I
have
noticed
is
even
the
structure
of
how
our
hearings
are
conducted
and
who
has
an
opportunity
to
speak
at
what
point
and
when
I
think
about
public
hearing,
I
think
about
public
voice
and
really
creating
space
for
the
public
to
lead
and
to
inform
our
thinking
and
so
even
structurally.
C
There's
lots
of
things
that
I've
learned
since
the
filing
that
I
think
I'm
hoping
that
we
can
unpack
in
this
hearing
order
to
really
amplify
the
importance
of
leading
with
voice
and
creating
space
for
those
who
are
living
the
realities
and
doing
the
work
to
really
have
a
place
to
speak
so
that
we're
not
hearing
from
the
administration
and
our
colleagues,
and
even
though
I
know
that's
how
things
are
normally
done,
doesn't
necessarily
mean
that
we
can't
change
how
things
are
done
so
that
we
can
create
space
for
for
folks
to
really
feel
heard.
C
And
here's
just
some
context.
In
20.
In
2019,
the
boston
city
council
held
148
public
hearings
and
only
three
took
place
outside
of
city
hall
and
a
big
shout
out
to
those
district
councillors
that
did
that
named
president
council
jaini
for
doing
her
dual
diligence
and
making
sure
that
that
happens.
And
I
know
that
other
district
counselors
have
done
hearings
in
their
districts.
C
And
I
think
that
that's
a
good
practice
and
I
understand
the
hardships
that
it
causes
on
the
entire
staff
and
even
our
district
colleagues,
when
we
do
things
after
hours
that
it's
a
lot
to
ask.
But
I
do
know
that
those
pushes
definitely
do
make
an
impact
in
terms
of
who
shows
up.
Obviously,
with
the
impact
of
cobit.
We've
moved
our
hearings
online,
but
there's
still
communities
who
were
leaving
out
in
the
process
and
they're.
C
But
it's
often
one
that
we
find
ourselves
tripping
over
after
time
and
time
again
we
are
the
representatives
of
the
people
and
it's
our
job
and
our
obligation
to
put
systems
in
place
to
help
us
meet
people
where
they're
at
literally-
and
I
think
one
of
the
things
too,
that
I
have
learned
aside
from
just
public
hearings-
are
community
meetings
through
the
bpda
hearings
for
boards
and
commissions.
Like.
C
I
think
that
this
hearing
order,
while
it
was
initially
intended
just
around
public
hearings,
but
I'm
hoping
that
we
utilize
and
seize
this
moment,
to
really
think
about
all
the
spaces
where
public
voices
need
to
be
heard
and
that
we
build
the
infrastructure
to
ensure
that
level
of
engagement
exists
across
all
areas
of
city
government.
So,
thank
you
so
much
for
those
who
are
here
to
participate
in
our
public
hearing
and
I'm
looking
forward
to
a
robust
conversation.
D
Is
it
as
multilingual
as
it
should
be?
Is
it
at
a
level-
and
I
again
thank
councilman
here
so
many
times
for
breaking
me
down
to
break
it
down
that
is
truly
accessible,
because
if
the
people
who
are
going
to
be
most
impacted
by
the
policies,
ideas
and
conversations
that
we
are
having
don't
understand
them
or
don't
feel
that
their
expertise
is
valued,
then
we
are
failing
them.
D
D
Every
time
I
have
said
we
got
to
go
to
the
community,
there
has
never
been
a
no,
never
been
a
complaint.
It
has
been
where
you
need
us
at
counselor,
we'll
be
there
more
more
than
prepared,
microphones,
ready
and
again
want
to
thank
them
so
much
for
everything
that
they
have
done.
A
Thank
you
so
much
councillor
edwards.
In
order
of
arrival
for
brief
openings,
I
will
call
upon
counselor
flynn,
followed
by
councillor
braden
and
then
I
think
councilor
bach
is
in
in
the
mix
as
well.
So
council
flynn,
you
have
the
floor.
E
E
I
know
councillor
janie
and
council.
Edwards
and
mejia
also
mentioned
central
staff.
They
do
an
outstanding
job,
bringing
this
message
to
residents.
I
also
want
to
highlight
my
own
staff.
I
have
four
women
of
color
that
work
for
me
and
they
all
speak
various
languages
and
they're
all
immigrants
and
they
bring
an
entirely
different
perspective
perspective
of
the
job
to
me
and
with
different
advice
and
recommendations,
but
they
can
communicate
with
my
constituents
that
I
could
not
be
able
to
communicate
with
because
of
their
language.
E
Speaking
more
than
one
language.
I
would
be
only
collecting
a
paycheck
if
I
didn't
have
a
dedicated
staff
that
could
communicate
in
work
on
on
my
behalf
for
the
residents,
so
I
want
to
highlight
central
staff.
I
want
to
highlight
my
staff,
but
also
my
colleagues,
for
their
tremendous
work
on
this
important
issue.
Thank
you,
madam
president.
F
Thank
you,
madam
chair.
I
also
want
to
thank
the
makers,
councillor
umahi
and
councillor
edwards,
for
bringing
this
important
issue
forward.
Engaging
with
our
residents
across
our
districts
is
really
vitally
important.
F
So
often
our
residents
feel
that
they
don't
have
a
voice,
and
I
hope
that
we
can
find
ways
in
our
discussions
this
afternoon
to
raise
up
that
voice
and
make
it
make
it
easier
and
and
more
accessible
for
people
to
participate
in
this
process.
I
also
want
to
thank
central
staff
they're
the
onsen
heroes
in
this
situation,
they're
always
working
behind
the
scenes,
and
we
couldn't
do
what
we
do
without
them.
So
thank
you
very
much,
the
central
staff.
Thank
you.
A
G
Thank
you,
madam
president.
I
also
want
to
thank
the
makers
thanks
central
staff,
I'll
try
to
counselor
edwards
this
point.
G
To
be
brief,
I
I
think
it's
so
important
for
this
council
to
model
what
we
think
public
engagement
should
really
look
like,
and
I
do
think
to
councilor
maria's
point
that
we
often
as
counselors
we're
frustrated
when
other
public
agencies
don't
don't
hold
their
public
meetings
in
in
a
sufficiently
accessible
fashion,
and
I
think
we've
really
got
to
lead
by
example
there,
whether
that's
language
office,
sorry
language
access,
you
know,
timing,
you
know
food
child
care
where
we're
holding
these
meetings.
G
I've
been
very
encouraged
by
the
number
of
people
who,
I
think,
have
been
able
to
participate
in
virtual
things
who
weren't
historically
participating,
but
I've
also
noticed
the
folks
who
I'm
missing
because
they're
not
digital.
You
know
and
they're
parts
of
my
district,
where
I
feel
like
I'm,
I'm
not
getting
those
folks
in
these
digital
rooms,
and
so
I
think
you
know
we
have
to
take
that
that
360
view
and
really
bring.
G
I
hope
one
of
the
things
that
will
come
out
of
this
hearing
is
bringing
a
bunch
of
the
lessons
of
sort
of
community
organizing
and
what
meetings
look
like
in
all
of
our
communities.
You
know
to
the
council.
G
Obviously,
public
hearings
have
to
reach
a
certain
standard
of
kind
of
universal
accessibility
and
you're,
doing
them
for
a
much
wider
array
of
people
than
you
often
are
in
a
given
community
organization,
but
I
think
I
know
I'm
not
alone,
as
a
counselor
in
having
had
a
life
before
this
that
consisted
of
a
lot
of
creative
well,
how
do
we
think
about
how
to
get
more
of
our
community
here,
and
I
think
it's
important
to
recognize
that
you
know.
G
H
You,
madam
chair,
and
thank
you,
the
makers
for
today's
hearing,
as
I
tuned
in
just
a
few
minutes
late,
I
want
to
echo
all
of
my
colleagues
sentiments
and
comments
and
leave
it
at
that
look
forward
to
the
rest
of
the
hearing.
Thank
you
great.
A
At
this
time,
then,
I
am
going
to
ask
for
our
esteemed
panel
to
introduce
themselves
I'll
call
upon
you.
You
can
give
a
brief
opening,
I'm
going
to
call
I'm
just
going
to
list
all
of
you
and
in
the
order
that
I
list
you
in,
if
you
could
just
open
it
open
up
and
go
from
there.
Okay,
sound
good!
So
for
this
first
panel
we
have
you,
lady
valdez,
who
is
our
staff
director
for
central
staff.
A
In
many
of
the
thanks
that
people
were
offering
in
their
opening
comments,
we
should
direct
some
of
those
directly
to
jew
lady
who
oversees
all
of
the
staff
there.
We
have
ruby
reyes,
who
is
the
director
of
basia,
who
is
a
frequent
panelist
and
and
public
testifier
at
our
hearings,
and
we're
really
grateful
for
your
constant
engagement
and
leadership
in
the
education
space,
but
obviously
in
ways
as
an
organizer
to
to
make
sure
that
we
are
much
more
accountable
and
transparent
in
our
work.
A
And
then
we
also
have
on
our
first
panel
stephanie
almazar,
who
is
a
parent
organizer
at
st
stevens
youth
programs?
And
please,
let
me
know
if
I
have
mispronounced
your
name.
I
I
certainly
apologize
and
I
don't
see
that
person
in
this
zoom
or
at
least
on
my
box.
A
I
Hello
good
afternoon,
everyone,
I
appreciate
all
your
words.
My
name
is
julie
valdez,
I'm
the
central
staff
director
and
I
look
forward
to
just
listening
learning
and
seeing
how
we
can
provide
the
best
service
and
continue
to
grow
and
move
the
council
forward
when
it
comes
to
access.
Thank
you.
J
Thank
you.
So
my
name
is
ruby
reyes,
I'm
the
director
of
the
boston,
education,
justice
alliance
and
we're
a
small
grassroots
organization
that
does
advocacy
with
parents,
students
and
teachers
from
the
boston,
public
schools
and
a
lot
of
our
meetings
are:
there's
translation
available
and
we've
kind
of
gone
through
the
motions
of
learning
and
growing
in
the
new
virtual
world.
J
So
I'm
just
gonna
share
a
few
of
those
tips,
and-
and
just
you
know,
we
we
also.
I
would
be
remiss
if
I
didn't
mention
the
moments
and
times
that
we
have
also
advocated
for
the
boston
public
schools,
to
provide
testimony
to
provide
interpretation
and
make
school
committee
meetings
more
accessible
to
families
which
we
have
continued
to
push
from
before
covid
in
virtual
worlds
and
we'll
continue
to
push
now
as
well.
So
thank
you
for
having.
J
C
K
Okay,
thank
you
please,
good
afternoon
my
name
is
stephanie
manza
parent
coordinator
from
stephen
and
I'm
here
also
to
give
like
to
say,
while
it's
organizing
when
the
parents
and
what
you
know
all
the
activity
we
have
and
a
way,
we
include
and
the
translation,
because
some
parents,
justice,
fake
spanish
in
all
the
testimony
that
we
also
gave
to
boston
school.
A
Thank
you
so
much
so
I'm
going
to
at
this
time
turn
it
over
to
the
makers
for
any
questions
that
they
may
have
of
this
panel.
Certainly,
I
think
the
idea
here
is
to
get
whatever
ideas
and
recommendations
that
we
can
implement.
I
am
certainly
very
interested
in
your
comments.
Miss
ray
is
around
like
the
school
committee,
which
I
feel
like
they
offer
language
interpretation
more
frequently
at
least
than
we
do
so.
A
I
understand
that
there
are
some
challenges
there
and
I
just
wonder
like
how
their
budget
works,
how
we
can
replicate,
obviously
they're,
not
the
model.
I
want
to
agree
there
that
I
think
across
the
board.
Public
bodies
have
some
work
to
do,
but
at
this
time
let
me
turn
it
over
to
our
makers
for
any
questions.
A
Again,
we
are
hoping
for
some
a
solution-oriented
conversation
here
and
I'm
going
to
turn
it
over
to
counselor.
Mejia
council
me
here.
C
Yes,
thank
you
yes,
in,
in
the
whole
spirit
of
being
solution
focus.
C
This
is
really
an
opportunity
for
us
to
really
figure
out
not
so
much
what's
not
working,
because
we
already
know
what's
not
working
because
we've
already
experienced
it
and
and
so
walking
away
with
some
really
specific
marching
orders
in
terms
of
the
how
we
can
implement
and
remove
those
barriers
to
engagement,
and
I
think,
ruby
to
your
point
in
regards
to
the
school
committee.
I
I
wholeheartedly
agree.
C
I
think
those
presentations
and
everything
that
gets
done
and
then
at
11
o'clock
at
night
we
open
it
up
for
public
testimony
and
and
then
parents
who
have
been
waiting
for
hours
and
hours
and
hours
to
speak.
C
You
know
can't
do
so
because
now
their
kids
are
in
bed,
and
so
we
just
have
to
figure
out
that
whole
structure,
and
while
this
is
public
hearings,
I
I
do
see
the
school
committee
and
other
boards
and
commissions
in
in
public
spaces
that
the
boston
city
is
responsible
for
that.
We
need
to
revise
all
of
those
spaces.
C
So
but
I'm
going
to
start
with
some
of
my
questions
for
miss
valdez.
Can
you
talk
to
us
a
little
bit
about
how
central
staff
manages
manage
the
switch
from
in
person
to
zoom
hearings?
Do
we
have
any
plans
to
continue
with
zoom
hearings
once
in
person,
and
can
you
also
walk
us
through
how
interpretation
services
are
requested?
C
How
do
people
who
need
languages
other
than
english
communicate
that
to
central
staff,
and
can
you
talk
about
some
of
the
logistics
that
go
into
coordinating
hearings
off-site
so
help
us
understand
what
what
that
looks
like.
I
I
We
had
to
relearn
a
lot
of
things
and
try
to
keep
it
the
same
as
if
we're
in
the
chamber,
but
virtually
and
little
by
little.
We
we,
you
know
me
and
my
team
will
get
together,
figure
out
what
was
working.
What
was
not
working,
find
solutions
very
involved
with
the
council
president
as
well,
who
directed
us.
You
know
throughout
this
whole
process
and
that's
how
we
are
here
today
with
a
successful
operation,
never
got
zoom
bombed
and
that's
how
that
transition
the
transition
was
handled.
I
This
is
true.
This
is
true.
We
hope
to
continue
that
streak
and
that
that
that
will
never
happen
prior
to
covid.
All
side
hearings
were
pretty
much
based
on
what
topic
was
and
who
do
you
want
there?
I
What
communities
you
you
are
trying
to
to
get
to
so,
for
example,
counselor
campbell
hosted
a
hearing
on
the
social
correctional
facility
because
it
was
something
that
had
to
do
with
them.
You
know
what
I
mean.
Sometimes,
if
it's
something
that
it's
for,
let's
say
a
school,
the
council
will
try
to
bring
it
to
the
community
there
it's
very
important
to
be.
I
C
C
I
That's
not
up
to
us,
it
would
depend
on
the
governor's
order,
the
executive
order
and
how
what
is
implemented
moving
forward,
so
we
will
we
will
adjust.
Our
hopes
is
that
we
can
keep
many
of
these
good
features
when
we're
back
in
person
in
a
way
that
that
works.
A
And
sorry
to
interject,
but
as
president
julia,
that
would
also
be
under
my
purview
and
so
happy
to
hear
comments
and
recommendations
from
colleagues.
But
as
long
as
the
governor's
order
isn't.
In
effect,
we
will
continue
virtual.
I
think
that
there
are
some
benefits
to
not
to
make
light
of
our
pandemic,
but
there
have
been
some
things
that
we've
learned
to
do
differently,
that
we
may
want
to
hold
on
to
like
how
we
engage
people
using
technology
if
they
can't
be
there
in
person
when
we
do
go
back
to
person
but
yeah.
A
As
long
as
the
governor's
orders
is
in
place,
we
are
going
to
continue
to
operate,
keeping
the
the
health
of
the
public
at
the
forefront
of
our
mind,
as
well
as
the
health
of
our
staff
and
our
team
members.
C
Thank
you
for
that.
I
think
that
there
is
definitely
an
opportunity
to
bring
the
best
practices
in
person
and
find
a
hybrid
to
figure
out
the
the
level
of
engagement.
Thank
you
for
that
clarity.
I'm
gonna
go
on
to.
I
We
handle
those
on
a
request
basis.
So
if
a
constituent
request
interpreter
services
for
a
particular
hearing,
we
try
to
manage
that
and
also
if
a
need
is
determined,
although
no
one
has
requested
it,
we
know
there's
a
need
for
it.
Usually
the
chair
or
the
sponsor,
will
reach
out
for
interpretation
services,
so
we
handle
it
on
a
request
basis.
C
For
that
and
madam
chair,
if
we
have
round
two
I'll
come
back
to
ms
valdez
with
some
additional
follow-ups,
but
I
want
to
just
make
sure
that
I'm
mindful
of
time,
I
just
want
to
ask
ruby
before
covet.
Could
you
talk
a
little
bit
about
how
you
hosted
meetings?
What
were
some
of
the
services
that
you
provided?
How
did
parents
reach
out
to
request
them,
because
I
know
you
guys
do
a
lot
of
great
work
in
terms
of
that
level
of
engagement
and
bringing
people
into
the
space.
C
So
can
you
share
with
us
some
of
the
best
practices
that
your
organization
has
done
to
bring
parents
in.
J
Sure
so
basia
is
an
alliance,
so
we
bring
together
groups
of
different
organizations
to
work
and
mobilize
around
particular
issues,
recognizing
the
fact
that
parents
and
families
have
particular
issues
that
they're
dealing
with
at
their
school
level.
So
we
reach
out
to
different
groups.
We
work
in
partnership
with
the
staff
or
organizers
at
that
particular
parents
group.
We.
We
also
recognize
the
fact
that
you
know
we
have.
We
have
a
lot
of
engagement
with
st
stevens
families,
which
is
wonderful,
but
you
know
we.
J
So
we
began
reaching
out
to
different
organizations
like
the
federation
for
children
with
special
needs
that
work
with
asian
families,
specifically
in
different
ways,
and
so
really
thinking
about
how
our
communities
are
made
up
and
where
we
have
gaps,
and
so
we
identified
gaps
and
then
we
reached
out
to
those
those
groups
in
order
to
be
able
to
to
bring
their
voices
to
the
table,
I
will
say
that
before
covid
we
would
have
different
community
meetings.
J
We
would
do
three
months
in
a
neighborhood,
so
that
way
we
would
use
a
space
and
we
would
have
our
workshops
and
stuff
there,
so
it
was
more
accessible
to
families
so
that
they
lived
up
the
street,
and
so
we
would
rotate
every
three
months,
we'd
be
in
a
different,
different
boston,
neighborhood,
and
with
that
we
would
always
provide
child
care,
translation
and
food.
I
think
those
are
vital
pieces
to
making
it
accessible
to
families
having
events
and
things
on
the
weekends
in
the
evenings
or
the
early
evenings.
J
I
think
timing
is
also
important
and
now
quote
like
as
we're
in
covid.
We
try
to
always
have
we
always
have
translation
in
spanish
at
very
minimum
and
then
and
now
figuring
out
kind
of
we've.
We've
also
kind
of
like
learned,
the
zoo
we
were
zoom
bombed,
so
we've
learned
kind
of
you
know
from
our
mistakes
and
things.
So
we
we
also
there's.
You
know,
there's
different
ways
that
you
can
do
things
that
are
cheaper,
so
we're
not
a
large
organization.
J
J
We
pay
our
interpreters,
you
know
comparable
rates,
you
know,
we've
talked
about
boston,
public
school
doesn't
do
that,
and
so
the
the
quality
and
level
of
interpretation
is
very
different
for
the
boston
public
schools
in
part,
because
you
know
we've
we've
had
bps
interpreters
before
where
I've
I've
asked
them
to
to
just
leave
because
they're
not
doing
a
good
job.
I
think
the
the
way
that
you
have
medical
interpreters,
the
way
you
have
legal
interpreters.
J
You
also
have
to
have
interpreters
that
are
on
the
education
front,
like
knowing
the
terminology
and
things
of
that
nature,
and
you
have
to
pay
them
a
professional
rate,
which
I
think
you
know
that
that
requires
you
to
make
those
accommodations
in
your
budget
and
prioritize
those
things,
but
also
you
know
I
don't.
I
don't
see
that
in
the
boston
public
schools,
so
so
yeah
yeah.
C
So
I
want
to
do
a
quick
follow-up
and
then
I'm
going
to
go
to
stephanie,
I'm
just
curious
ruby,
and
I
know
that
you
participate
in
a
lot
of
hearings
and
so
do
the
members
of
your
organization
and
just
the
groups
that
you
work
with.
I'm
just
curious.
If
you
could
provide
some
really
honest
feedback
on
some
of
the
things
that
you
think
that
we
should
be
doing,
we
could
be
doing
better
to
ensure
that
people
feel
heard.
C
J
You
know
for
us
we
reach
out
to
folks.
So
if
I
know
that
there's
a
hearing
on
yesterday,
there
was
a
hearing
on
like
ups
facilities,
so
there
was
a
couple
folks
that
I
like
reached
out
to
that
I
was
like
hey.
You
know
this
is
going
on.
Make
sure
that
if
you
want
to,
you
know
give
your
testimony,
you
know
I
also
sometimes
support
them.
I
say,
like
you
know
the
things
that
you
said
at
this
meeting
were
really
great
these
points.
J
We
also
provide
as
much
support
as
we
can
in
terms
of
if
parents
need
support
in
writing
their
testimony,
which
I
think
saint
stevens
does
amazingly
well.
So
we
really,
I
feel
like
reaching
out
to
the
folks
that
you
know,
are
really
active
on
particular
topics.
If
there's
a
housing
hearing
you
know
who
your
housing
groups
are
like
reach
out
to
them,
be
like
by
the
way
like
you
know,
we
need
you
here.
We
need
this
this
voice
here,
which
I
think
this
council
has
done
incredibly
well
in
in
in
comparison
to.
J
I
think,
the
previous
council
of
just
kind
of
alerting
folks,
you
know
the
different
things
are
going
on.
I've
been
asked
to
be
on
panels
more.
I
think
this
past
year
than
the
year
before,
which
I
think
you
know
we
basia
is
a
very
our
our
opinions
and
our
work.
It's
very
much
centered
on
equity
and
serving
those
who
often
are
voiceless.
J
So
I
think
you
know
really
just
making
sure
that
that
those
voices
that
are
are
often
different
or
not
heard
as
often
are
specifically
reached
out
to
and
supported
to
give
testimony.
Thank.
A
You
for
that,
thank
you
before
you
go
on.
I
just
one.
I
hope
that
you
were
coming
to
a
conclusion,
I'm
just
mindful
that
other
colleagues
are
here.
I
did
not
set
a
timer,
so
I
just
want
to
manage
the
time
and
I'm
not
sure
how
many
people
in
the
public
are
waiting
to
testify
and
I'd
like
to
weave
them
in
throughout
and
not
make
them
wait
to
the
end.
So
if
you
could
perhaps-
and
I
will
make
sure
we
get
a
second
round
for
you-
but
if
you
could
maybe.
C
Yep
yep.
No,
that's
why
I
was
like
I
okay
situation
is
important.
I
I
can.
I
can
ask
stephanie
my
last
question
is
just
really
about.
C
That's
a
great
idea
surveying
parents
to
identify
what
are
their
the
best
times
for
meetings
and
hearings.
I
think
is
a
great
something
for
us
to
consider
surveying
the
community
before
we
start
putting
notices
out
just
to
see
what
the
people's
availability
is.
That's
thank
you
for
that.
D
Thank
you
so
much,
and
I
just
want
to
echo
one.
I've
had
a
wonderful
conversation
with
ruby
and
I
really
do
appreciate
she
does
put
the
work
in
and
and
what
she
has
been
able
to
do
and
bring
people
to
the
table
and
also
educate.
She
educated
me
greatly.
So
I
wanted
to
thank
you
for
that.
I
have
not
had
the
same
amount
of
communication
with
stephanie,
but
I
can
hear
you
your
voice,
your
passion
and
your
dedication,
and
so
thank
you
and
I
look
forward
to
learning
from
you.
D
You,
lady
my
girl.
I
just
have
to
say
thank
you
for
everything,
all
the
work,
all
the
effort.
Even
now.
As
you
know,
council
was
down
for
a
little
bit,
but
you
were
there,
so
I
I
just
thank
you
so
much
and
I
a
little
swollen
eyes
from
so
I'm
not
on
camera.
For
a
reason,
that's
all
anyway.
I
just
thank
you
guys
so
much
so
today.
D
D
Do
you
or
your
constituents
and
people
that
you
represent,
do
they
feel
comfortable
around
us?
Do
they
feel
heard
and
valued
by
us,
especially
when
coming
to
a
hearing,
do
you
unders?
Do
you
feel
that
they
feel
nervous?
Do
they
feel
really
cared
about
us?
D
D
Those
are
my
questions,
so
do
they
feel
cared
about
us?
Do
they
feel
when
they
follow
up
to
us
that
we
actually
get
the
communication
and
when
they
are
part
of
a
panel
or
communication
that
involves
the
police
or
administrations?
It's
not
so
much
the
police,
the
experts,
if
you
will
do
they,
feel
that
they
are
seen
equal
in
our
eyes
concerned
about
those
things.
That's
all,
madam
chair.
A
J
I
can
share
you
know
yesterday's
panel
around
the
facilities
and
safety.
I
think
was
you
know.
The
testimony
was
a
follow-up
to
the
hearing.
I
think
on
tuesday
around
around
the
information
sharing
and
surveillance
ordinances,
and
I
think
a
lot
of
the
the
folks
felt
like
you
know,
the
boston
public
school
officials
that
were
invited
did
not
show
up,
and
I
know
that
that
was
particularly
disheartening.
J
You
know
around
these
issues
so,
and
I
know
that
you
all
work
very
hard
to
find
panelists
and
it
is
hard
to
schedule
them,
but
to
me
that
really
it
really
struck
a
accord
just
because
I
know
how
hard
folks
have
been
organizing
around
that
particular
issue,
and
so
I
think
the
the
lack
of
feeling
heard
wasn't
necessarily
from
counselors.
J
It
was
more
from
the
selection
of
panelists
and
the
influence
in
getting
them
to
the
table
to
these
folks
that
you
know
are,
are
equal
to
them
or,
I
think,
to
you,
know,
police
officers
or
whatever,
so
I
think
really
making
the
efforts
to
to
get
those
folks
there
getting
them
to
stay.
Those
are
the
folks
that
really
need
to
hear
the
things
that
we're
saying
and
they're
often
the
first
to
jump
off,
so
maybe
switching
the
order
of
the
panels.
J
If
you're
gonna
have
like
community
folks
having
them
go
first
and
then
you
know
bps
officials,
because
often
you
know
we
say
these
things
at
bps
school
committee
meetings.
We
have
to
say
them
over
and
over
and
over
and
just
really
badger
what
feels
like
badgering.
In
order
for
something
to
happen,
and
so
I
I
will
say
that
with
this
council,
I
think
there
is
more
of
a
wonderful
opportunity
to
have
diverse
voices
at
the
table
and
bring
up
different
issues.
J
So
I
I
think
you
know
folks
are
way
more
approachable.
I
find
I
met
with
a
couple
of
counselors
before
kind
of
this.
Late
just
didn't
have
the
best
experience,
and
so
I
do
appreciate
the
the
group
of
folks
that
are
kind
of
working
together.
I
do
think
you
all
should
also
talk
more
across
each
other's
offices,
because
all
these
issues
are
so
entwined,
regardless
of
whether
it
is
you
know
like
education,
how
that
creeps
into
you
know
these
surveillance
ordinances.
J
I
think
all
these
issues
are
so
entwined
for
families
and
residents
that
you
know.
I
know
you
all
have
different
committees
that
you're
responsible
for
topics
but
really
being
able
to
to
have
policy
understanding
of
these
different
issues.
I
think
it
brings
more
wealth
to
the
table
and
then
I
will
say
that
it
is
nerve-wracking.
I
am
not.
J
I
get
very
nervous
in
terms
of
public
speaking
and
it's
something
that
I've
had
to
have
to
do
it
so
often,
but
it
is
very
nerve-wracking
for
families
that
are
doing
it
for
the
first
time
and
and
I've
seen
you
all
be
very
encouraging
to
folks.
So
I
appreciate
that
a
great
deal.
Thank
you.
Thank
you.
So
much.
A
Stephanie,
did
you
want
to
add
to
that?
Did
you
want
to
answer
any
of
those
questions
from
counselor
edwards.
K
Yeah,
I
was
almost
the
same.
Ruby
was
saying
when
we
go
to
gives
testimony
for
bps.
Some
palestinians
speak
english.
They
don't
feel
like
welcome
when
they
get.
There
is
no
interpretation
when
the
meetings
start
just
when
they
give
you
the
testimony
they
have
someone.
You
know
to
translate
that
this
is
saying,
but
and
in
the
meeting
is
take
like
one
hour
they
on
soon
that
hour.
They
understand
anything
that
they
saying,
because
they
need
conversation
for
the
whole
meeting,
not
only
when
they
gonna
talk.
K
A
A
Okay,
thank
you,
wonderful,
wonderful,
and
I
I
really
let
me
just
say
before
I
turn
it
over
to
colleagues
in
order
of
appearance
and
to
remind
folks
it's
it's
flynn,
braden
bach
and
asabi
george.
I
I
really
appreciate
what
you
both
have
said:
ruby
and
stephanie
on
this
particular
point.
I
think
you
know
two
years
ago,
to
this
day
I
held
a
hearing
in
my
district
in
the
bowling
building.
In
fact,
councilor
edwards
chaired
it
as
the
housing
chair
it
was
packed.
A
It
was
one
of
those
important
issues
you
need
to
kind
of
do
in
the
district,
and
so
we
need
to
make
sure
that
there
are
more
opportunities,
not
just
for
the
off-site,
but
how
we
structure
the
hearing.
I
remember
having
a
conversation
with
the
administration
and
getting
lots
of
pushback.
So
for
me
I
was
very
clear.
A
I
didn't
want
to
start
our
hearing
the
way
we
always
start
our
hearing,
which
is
you
hear
from
all
the
counselors,
then
you
hear
from
the
administration
and
then
finally,
you
hear
from
the
community
like
I
wanted
to
start
one
with
the
community.
I
wanted
to
mix
up
the
admin
panel
in
the
community
panel.
They
wouldn't
they
didn't
want
to
do
that,
so
we
had
to
still
keep
everything
separate.
A
So
what
I
did
as
the
compromise
is,
I
wanted
to
set
the
stage,
so
I
had
an
opening
like
I
had
a
community
panelist
kind
of
set
the
stage
to
open
up
here
we
are,
and
then
we
went
into
the
admin
panel,
and
I
think
many
of
my
colleagues
have
have
often
tried
to
be
creative.
Let's
start
the
hearing
with
public
testimony.
A
Let's
have
a
hearing,
that's
nothing
but
public
testimony,
and
I
think
we
need
to
do
much
more
of
that.
I've
only
seen
a
couple
of
colleagues
do
that
I've
seen
counselor
sabi
george
do
that
around
education
in
our
sister
in
service
former
city
councilor
and
now
congresswoman
presley.
I
remember
she
did
a
listening
session
around
trauma.
I
think
we
need
to
do
much
more
of
that
and
then
a
stephanie
to
your
point.
People
need
to
understand
the
whole
hearing.
A
Not
just
have
us
understand
what
the
public
testimony
is
that
might
be
coming
to
us
in
another
language,
and
I
think
that
is
something
that
we
all
are
committed
to
figuring
out,
how
we
can
do
and
do
it
better
and
obviously
there
are
going
to
be
some
financial
considerations
for
us
that
we've
got
to
figure
out
how
to
you
know,
build
that
into
our
budget,
so
that
we
can
do
that.
A
E
E
E
As
someone
that
represents
a
large
non-english-speaking
community.
Cantonese
mandarin
is
in
in
spanish.
Is
my
constituents
waited
there
three
hours
and
and
then,
when
it
was
their
turn
to
speak,
then
it
was
translated,
but
they
didn't.
They
were
there
for
the
mayors
in
the
superintendent's
comments,
but
they
didn't
understand
what
they
were
saying.
So
you
know,
translation
services
are
critical,
but
effective
translation
interpretation
is
is
what
we
want.
E
So
I
want
to
say
thank
you
to
both
ruby
and
stephanie,
and
I-
and
I
think
my
my
last
point
I
just
want
to
make-
is
just
using
that
bps
as
an
example,
you
have
a
lot
of
parents
and
they're
putting
their
kids
to
bed
at
a
certain
time,
but
to
have
a
meeting
go
on
until
one
o'clock
in
the
morning
is
not
is
not
fair.
It
has
to
be
broken
down
until
to
two
two
meetings.
E
If,
if
we're
going
to
do
that,
but
you
can't
have
a
meeting
go
on
until
one
o'clock
in
the
morning,
I
can't
stay
up
that
late.
I
just
can't
do
it
physically,
I
don't
know,
if
other
other
people
feel
that
way,
but
it's
it's
not
fair
to
the
parents.
It's
not
fair
to
the
people
that
want
to
give
feedback
for
them
to
be
at
a
meeting
five
hours
waiting
to
give
public
comments.
E
So
maybe
maybe
those
comments
are
helpful
to
this
topic,
but
I
want
to
say
thank
you
to
my
colleagues
for
their
important
work
on
this
issue
and
thank
you,
ruby
and
thank
you
to
stephanie
as
well.
A
Thank
you,
councillor
flynn,
councillor
braden,.
F
Thank
you
and
thank
you,
ruby
and
stephanie
and
julie.
I
really
appreciate
the
information
you've
shared.
I
know
from
my
own
experience.
G
F
Time,
standing
in
front
of
a
microphone
in
city
hall,
it's
nerve-wracking
and-
and
I
I
really
applaud
the
folks
that
you
can
work
with
who
bring
forward
those
voices
into
this
into
this
public
space.
And
it's
so
important
to
hear
those
things.
I
also
have
had
the
experience
of
listening
to
a
hearing
where
the
public
got
to
put.
I
think
it
was
michelle.
Councillor
wu
was
doing
a
hearing
on
buses
and
better
buses
and
whatever
a
few
years
ago,
and
it
was
like
wow,
she
had
the
public
comments
first
and
everybody.
F
The
folks
who
had
prepared
to
come
and
speak
really
appreciated
that,
because
they
were
many
of
them,
were
coming
outside
their
comfort
zone
and
and
to
put
them
out
first
and
hear
what
their
they
had
to
say,
and
here
their
issues
was
really
important.
I
just
know
I
don't
know
you
know.
I
think
this.
This
conversation
we're
having
has
has
implications
across
the
board
in
terms
of
all
of
our
public
meetings,
not
just
the
meetings
that
we
host,
but
I
think
it's
it's
a
it's
sort
of.
F
We
need
to
be
modeling
good,
trying
our
best
to
model
good
behavior
and
how
to
how
to
have
these
hearings.
I
I
I
know
I'm
getting
feedback
from
folks
who
do
go
to
development
meetings
and
they're,
finding
it
very
unsatisfactory
in
this
covered
virtual
space,
because
you
have
a
zoom
meeting
and
the
person
who's
facilitating
the
conversation
controls
who's
on
the
panel.
F
So
not
everyone
knows
you
don't
know
who
else
is
in
the
room
with
you
and
members
of
of
an
iag
can't
even
talk
to
each
other
or
can't
even
see
each
other.
So
sometimes
you
know
there's
a
lot
of
work
to
do
in
this
space.
I
I'm
also
all
the
years
ruby
in
terms
of
more
more
suggestions
from
you
anytime
anything
else.
I'm
sure
you
have
a
long
list
of
suggestions.
J
I
will
say
that
you
know
beija
we're
a
small
organization
we
have
paid
for
child
care
for
school
committee
meetings
before
and
pizza
for
families
to
be
able
to
have
their
child
be
separate
from
them.
So
it's
hard
enough
to
give
testimony,
and
then
you
have
your
your
child
kind
of
like
distracting
you
as
well.
So
I
do
think
that
you
know
that
the
child
care
component
is
really
important
for
families
and
then
also
really
thinking
about
you
know
like
being
realistic
about
the
communities
that
you're
in.
J
We
have
a
list
of
of
different
interpreters
that
we
use
so
that
if
a
person
isn't
available,
we
can
call
another
person
or
you
know
we
gabriella
is
amazing
about
connecting
us
with
other
folks
too,
and
helping
to
kind
of
make
sure
that
there's
translation
there.
So
I
think
really
prioritizing
it
in
a
real
way.
You
know,
there's
been
so
many
mishaps
with
bps
that
you
know.
J
So
they
just
don't
have
it
so
things
like
that,
I
think:
are
there
they're
unwelcoming
to
families
that
they
have
these
incidences,
that
they
don't
forget,
so
this
has
happened.
I
think
this
happened
several
months
ago.
I'm
still
hearing
it
from
like
different
chinese
families
from
chinatown,
so
just
really
thinking
about
kind
of
like
those
first
impressions
for
our
families
that
are
are
doing
something
really
courageous
and
sharing
their
stories,
and
you
know
saying
the
things
that
that
are
that
are
their
barriers
right
to
accessing
quality
public
education.
J
So
I
would
just
say
that
those
are
some
additional
things.
Also,
we
use
conference
call
freeconferencecall.com
if
your
zoom
link
doesn't
work.
We've
had
that
happen
before,
where
the
interpretation
button
doesn't
work,
free
conference
call
you
just
you
make
a
free
account
folks
can
call
in
for
that,
our
rallies.
We
use
that
as
well,
so
that
our
rallies
are
also
translated,
so
that
way
folks
can
have
access.
J
Our
documents
are
translated.
One
of
the
things
that
I
kind
of
yelled
at
one
of
the
bps
officials
about
was
a
google
doc
that
had
like
a
registration,
google
doc.
That
was
like
name
telephone
neighborhood
and
I'm
like.
Why
can't
you
use
google
translate
for
this,
like
I
don't
understand
why
that
is
such
a
hard
thing
for
you
to
do,
is
to
go
to
google
translate
and
translate
these
very
simple
words
into
these
different
languages.
That
is
what
we
do.
You
know.
I
do
not
speak
cantonese.
J
I
do
not
speak
haitian
creole,
but
we
use
google
translate
for
basic
things
in
order
to
make
them
also
accessible
in
those
languages.
F
G
Thank
you.
Madam
president,
I
I
really
appreciate
everybody's
comments
and
a
lot
of
my
sort
of
questions
and
concerns
have
been
addressed,
but
I
guess
one
question.
I
had
a
thing.
I've
thought
about
a
lot
is
how
often
the
the
quest,
the
hearings
that
we
have
or
we've
got.
You
know
administration,
members
or
people
representing
sort
of
decision
making
at
any
level
that
the
council
talks
to
a
lot
of
times.
G
I've
noticed
that
you
know
the
panel
itself
will
generate
sometimes
more
questions
than
answers
and
the
way
that
I
think
somebody
alluded
to
the
way
that
we
have
things
set
up
such
that
often
the
public
are
going
after
those
decision
makers
can
make
it
hard
to
get
the
public's
questions
answered,
and
sometimes
I
think
you
could
reverse
the
order
and
it
would
work.
But
I
I
found
myself
thinking
a
lot
about
you
know.
G
G
In
these
hearings
is
having
having
more
of
your
questions
in
our
mouths,
and
so
I
just
wonder
if
anybody
here
has
has
thoughts
about
successful
mechanisms
for
that,
because
I
think
the
way
that
we
collect
testimony
is
very
much
like
up
to
the
date
of
the
hearing
and
then
48
hours
after
and
it's
it's
useful
for
us
to
consider.
But
it
doesn't
always
serve
that
purpose
of
informing
the
actual
questions
of
the
panel
from
the
council.
So
I
don't
know
if
anybody
had
any
thoughts
about
that
type
of.
J
Thing
I
mean
we
usually
rachel
who
works
in
councillor.
Sabi
george's
office
is
really
good
about
emailing
me
the
hearings
with
the
different,
like
links,
so
that
it's
super
easy
and
compact
and
like
right
there,
which
I
then
send
out,
and
so
I
think
you
really
you
have
to
solicit
questions
concerns.
I
usually
do
it
in
our
in
our
meetings
where
I'm
like.
Okay,
these
hearings
are
coming
up.
You
know
these
are
opportunities
for
us
to
say
these
things.
If
folks
can't
make
it
feel
free
to.
J
You
know,
incorporate
different
things
that
I'm
supposed
to
say,
and
we
we
usually
collectively
put
together
things
that
that
we
want
said
about
different
things.
We've
also
been
able
to
go
to
the
the
hearing
where
it's
you
know,
there's
a
specific
topic.
You
can
just
go
and
give
testimony
about
anything
without
any
counselors.
J
I
think
the
last
time
there
was
one
for
last
year
with
when
chilmo
counselor
chomo
was
still
there,
and
so
that's
also
a
great
kind
of
opportunity
to
hear
things
I
think,
having
those
twice
twice
a
year,
I
know
anissa
and
counselor.
Sabe
george
had
one
recently
kind
of
about
bps
reopening
but
being
able
to
just
kind
of
solicit.
I
think
maybe
questions
the
week
beforehand.
A
hearing,
I
think
is,
is
a
good
good
way
to
good
method.
G
Thanks
yeah,
no,
I
think
I
think,
a
lot
of
us
sort
of
informally
do
this
with
the
folks.
We
know
to
be
stakeholders
in
a
particular
issue
like
try
to
solicit
those
questions
in
advance,
but
yeah
I've
been
trying
to
think
about
how
we
could
do
that
more
routinely
and
systematically,
because
sometimes
I
think
we
we
don't
use
the
occasions
to
their
maximum
value
for
the
public
in
terms
of
getting
getting
information
and
getting
their
questions
heard.
G
So
if
anybody
else
didn't
have
any
comments,
that's
that
was
that's
the
main
thing
on
my
mind.
Right
now,.
H
Thank
you
again,
madam
president,
thank
you
for
the
panels
that
are
here
today.
I
think
it's
a
really
interesting,
fascinating
conversation,
and
I
think
it
shows
and
demonstrates
that
there's
no
one
way
that
we
should
be
conducting
meetings
and
hearings
and
public
sessions,
but
that
we
have
to
be
constantly
trying
to
do
better
and
engage
the
public
and
panelists
and
interested
parties
in
very
creative
and
thoughtful
ways,
and
I
think
you
know
for
some
of
what
we've
done
over
time.
H
Some
of
it's
gotten
better
with
zoom
some
of
it's
gotten
more
difficult
with
zoom,
and
you
know
constantly
playing
you
know,
trying
to
figure
it
out
and
do
better,
but
I
will
say
on
the
school
committee
one
thing
that
I've
noticed
over
the
last
four
years.
As
someone
who
attends
almost
all
of
those
hearings,
meetings
is
they've
moved
public
testimony
up
now
you
used
to
have
to
wait
until
the
bitter
end,
they've
moved.
A
It
I'm
sorry
to
interrupt
because
of
my
own
advocacy
in
that
space
before
I
became
a
counselor
so.
H
They
moved
it
up,
which
was
really
good
and
now
what
they've
done
that
is.
I
have
mixed
feelings
about,
but
it's
mostly
a
good
switch.
H
Is
that
they've
now
put
public
testimony
immediately
following
the
main
or
most
major
presentation
of
the
evening,
so
they've
even
adjusted
it
a
little
bit
more
and
we've
tried
some
of
a
variety
of
things
on
the
council,
which
I
think
have
been
helpful
to
engage
both
early
public
testimony
mid-public
testimony
sprinkling
in
sort
of
expanded,
testimonial
remarks
throughout
our
hearings,
and
you
know
we
certainly
continue
to
continue
to
find
better
ways
to
do
it,
because
not
all
you
know
it's
not
one.
Size
fits
all,
but
I
do
appreciate
ruby's
comments
around
the
public.
H
Only
testimonies
which
we
started
with
budget
a
few
years
ago,
councilor
bach
continued
that
this
year
I
think
there
was
maybe
two
or
three
public
testimony.
Only
hearings,
sprinkled
out
throughout
the
budget
process,
three
and
then
ours
earlier
this
fall,
and
it
comes,
you
know
to
varying
degrees.
So
it's
certainly
important
for
us
individually
and
collectively
to
make
sure
that
we're
engaging
the
public
and
collecting
information
and
questions
both
to
ask
for
ourselves,
but
also
to
send
over
to
the
administration
if
it's
the
administration,
testifying
or
to
experts
to
to
offer
testimony.
H
I
think
the
place
where
we
continue
to
get
jammed
up
is
around
engaging
those
that
english
is
not
their
first
language
or
their
native
language
or
the
language
they're
most
comfortable,
communicating
in
both
to
deliver
testimony
or
remarks
and
to
receive
so
that,
I
think,
continues
to
be
our
challenge
and
where
I
think
a
great
deal
of
our
focus
needs
to
needs
to
be
for
sure.
So
I
don't
actually
have
any
comments,
because
I
think
this
has
been
a
really
thought
or
questions.
H
This
has
been
a
really
sort
of
thoughtful,
thought-provoking
and
engaging
dialogue.
I
wonder
if
it
may
be
helpful
for
us,
as
a
council
and
as
a
body
of
the
whole
and
something
that
we've
been
in
my
office.
For
example,
we've
been
on
the
dock,
it
has
been
the
city,
council,
youth,
council
idea
and
one
of
the
things
that
we
were
actually
talking
about
as
we're
looking
at
the
calendar
and
getting
too
close
to
the
end
of
the
year
now
is
having
a
council
of
the
whole
and
I'm
going
to
preview
it
counselor
janie.
H
What
are
the,
where
is
the
direction
that
we
want
to
go,
and
perhaps
using
a
model
like
that
to
discuss
as
a
council
of
the
whole,
what
productive
meetings
look
like
and
sharing
best
practices
without
again
violating
open
meeting
law?
So
that's
that's
a
tool
at
our
disposal
appreciate
you,
lady,
for
example,
being
here
at
this
hearing,
which
is
unusual
to
have
central
staff
participate
in
of
an
official
capacity.
H
In
these
conversations-
and
they
certainly
have
the
experience
and
the
knowledge
both
from
the
content,
but
also
the
logistics
to
to
facilitate
those
these
discussions
going
forward
so
anyway
I've
I've
rattled
on
too
long,
but
I
think
that
this
is
really
helpful
and
sort
of
generating
some
additional
conversation
and,
as
you
can
hear,
the
chaos
is
starting
at
the
house.
A
M
Just
quick
comment:
I
didn't
catch
the
whole
hearing
because
I
was
coming
in
for
something
else,
so
I'm
going
to
go
rewatch
it.
It
seems
like
it
was
very
thorough.
The
one
thing
I
will
say
is
you
know.
M
As
the
chair
of
public
health
we've
had
some
long
hearings
due
to
covet,
we
had
like
a
five
hour,
one
for
the
school
reopenings
and
we
had
a
lot
of
like
anxious
wanting
to
get
in
public
comment
and
and
advocacy,
and
I
think
that
the
two
things
about
this
for
me
is
figuring
out
ways
to
better
engage
that
without
being
disruptive
to
the
panels,
because
we
also
had
doctors
and
folks
on
really
tight
timelines.
M
So
there's
things
there
where
it
gets
really
tricky,
where
you're
trying
to
manage
panel
availability,
plus
access
to
the
public
and
so
trying
to
figure
out
a
good
balance
there
and
I'm
gonna
re-look
at
this
to
see
what
suggestions
are
there,
but
also,
you
know
beyond
just
the
folks
who
are
already
there
participating
and
making
it
easier
or
better
for
them
to
do
that,
making
sure
that
we
set
these
up
in
ways
where
people
actually
can
attend
them,
and
I
think
one
of
the
small
bright
spots
in
covid
if
there
was
a
bright
spot
about
the
way
we've
had
to
reshape.
M
B
M
Like
a
month
all
right,
well,
I
think
we
had
like
two
hearings,
there's
like
a
zba
hearing
and
something
else-
and
I
didn't
see
like
great
great
amount
of
people
there,
but
it
wasn't.
It
wasn't
nobody,
but
I
do
think
that
online
has
certainly
opened
up
the
availability
and
accessibility
and
there's
things
like
that.
M
Where
hopefully
one
day
when
we
are
back
in
chamber,
we
figure
out
how
to
mold
the
two,
because
I
know
that
having
it
accessible
in
this
way
has
opened
up
people
to
going
to
hearings
that
would
have
never
gone
to
city
hall
and
sat
down
and
tried
to
figure
out.
So
you
know
have
have
it.
I
see
people
have
it
on
at
work.
B
M
Can
make
that
better
as
counselors
and
how
we
structure
things
and
how
we
we
time
them,
but
thank
you
so
much
to
both
the
maker
for
this
and
for
this
really
important
topic,
because
I
see
the
hearings
as
one
of
our
things
that
are
really
important,
because
it's
how
we
get
information
out
to
people.
But
if
those
people
can't
get
that
information
or
can't
be
accessible
and
can't
be
part
of
that
process,
then
it
sort
of
takes
away.
M
All
of
that,
and
so
this
is
very
important,
goes
kind
of
structurally
to
me
fun
to
the
fundamental
purpose
of
our
jobs.
So
thank
you
for
all
the
work
and
I
am
gonna
rewatch
all
of
what
I
missed.
A
Thank
you
so
much
counselor
arroyo
and
for
me
just
a
few
questions
of
this
panel.
Then
we'll
go.
I
think,
there's
one
person
waiting
for
public
testimony,
we'll
hear
from
that
person
and
then
we'll
go
to
the
second
panel.
I
want
to
echo
the
thanks
one
for
this
panelist
and
of
my
colleagues
special
shout
out
again
to
the
makers
for
bringing
this
hearing
order
forward.
A
I
also
want
to
shout
out
council,
mejia
and
counselor
flynn-
I
think
he
may
have
stepped
off
for
their
constant
and
continual
advocacy
around
language
access,
which
is
a
big
piece
of
this.
I
know
when
I
was
just
preparing
for
this
hearing
and
looking
at
the
hearing
order
language,
and
there
was
one
of
the
whereases
that
said
in
2019
that
there
were
only
three
off
sites
out
of
the.
A
I
think
148
hearings
that
only
three
were
off-site
and
I
was
curious
well,
how
many
did
we
do
in
2018
and
what
was
the
drop,
and
why
was
that?
I
know
the
last
hearing
that
I
did
before
today
was
in
littles
and
dorchester
and
field's
corner
that
I
chaired,
I
think
frank
banker
was
the
sponsor,
is
about
little
saigon.
It
was
a
great
hearing.
We
did
it
at
night.
We
did
it
in
the
evening.
A
A
The
flip
side
to
that
is
I've
also
been
in
the
chamber
during
the
day
like
10
a.m,
on
a
on
a
midday
just
ordinary
day
and
it's
been
packed
and
again
it
speaks
to
like
the
organizing
that
people
have
done
to
to
get
it
packed,
and
I
think
what
we've
got
to
do
is
figure
out
that
that
balance
of
making
our
work
more
accessible
in
the
district
in
the
evening
off
hours.
A
So
it's
not
always
downtown,
and
during
the
day
one
thing
that
I
was
really
excited
to
do,
as
president
was
hold
some
city
council
meetings
which
are
different
than
our
hearings
actually
out
at
night
and
in
the
district,
because
our
meetings
are
always
wednesday,
12
o'clock
period,
and
actually
this
was
council
o'malley.
Who
gave
me
this
idea.
We
were
going
to
have
and
it's
written
in
this
year's
rules
at
least
nine
city
council
meetings
in
the
outside
out
in
the
community
somewhere
hosted
by
the
district
councilors
at
night
time.
A
We
haven't
been
able
to
do
it
because
of
covid,
but
I'm
hopeful
that,
hopefully
we
can
do
it
next
year
and
if
we
can't
that
the
next
president
coming
in
in
2022,
hopefully
will
continue
that
tradition
in
their
own
rules
and
we'll
finally
get
that
off
the
ground
in
2018.
We
did
a
lot
better
in
terms
of
off-site.
We
had
seven
instead
of
the
the
four
and
the
madison
park
with
me
and
councillor
sabi
georgian
council
wu.
A
A
We
did
the
gentrification
hearing
that
I
did
in
the
district
and
then
my
maiden
speech
I
held
that
hearing
also
in
the
district,
and
when
I
I
noticed
when
I
was
probably
more
in
the
role
that
you're
playing
now
ruby
as
an
organizer,
an
advocate
on
the
outside,
I
would
come
to
council
meetings
all
the
time
I
would
sit
over
behind
where
you
would
sit
arroyo.
A
I
would
sit
over
on
that
side
and
in
fact
your
brother
would
be
there
oftentimes
and
I
would
have
to
ask
hey:
we
don't
have
the
presentation,
so
the
council
all
had
the
powerpoint
presentation,
the
public.
So
to
me,
part
of
accessibility
is
the
information
right
now.
It's
still
the
case
that
just
the
counselors
get
that
powerpoint.
A
A
We
get
it
when
we
walk
in,
and
I
appreciate
that
oftentimes
the
administration
may
still
be
working
on
that,
but
I
think
there's
a
lot
of
work
that
we
can
do
to
make
this
much
more
accessible
to
the
public
and
just
much
more
productive
for
us,
like
I'd
love
to
see
the
slide
decks
long
before
I
walk
into
the
chamber,
I
do
have
some
questions
and
you,
lady,
you
may
have
some
of
the
answers.
A
I
am
interested
in
just
getting
on
the
record
how
how
the
the
overall
process-
and
I
know
you
talked
about
it
earlier
in
your
your
opening
or
in
response
to
another
colleague's
questions,
but
how
much
does
it
cost
for
us
to
do
interpretation.
I
Yes,
it
depends
on
how
many
hours,
how
many
interpreters
we
need
the
least
expensive
interpreter
that
I
have
booked,
has
been
about
75
an
hour.
However,
that
also
speaks
to
quality,
so
there
are
hearings
where
more
than
one
interpreter
has
to
be
booked.
If
it's
a
hearing
that
we
know
is
going
to
be
very
long
or
they
are
a
larger
group
that
needs
interpretation,
we
usually,
the
recommendation
is
to
have
two
interpreters
instead
of
one
now,
that's
double
the
cost.
I
A
So
I
think
what
would
be
helpful
at
some
point
is
us
trying
to
quantify,
because
if
we
are
trying
to
kind
of
build
in
in
a
systematic
way
in
terms
of
having
resources
in
the
budget
to
accommodate
that,
then
we've
got
to
kind
of
know.
So
I
guess
I
I
would
wonder-
or
I
would
ask
ourselves
as
a
body
to-
or
you
me
asking
president
asking
you
staff
director
for
us
to
really
try
to
get
a
per
hour
per
person
per
interpreter.
A
So
if
we
have
nothing
else,
we
know
75
an
hour
at
the
low
end,
maybe
150
at
the
top
end
per
hour
per
interpreter,
average
hearing
is
x
length.
Average
number
of
hearings
per
year
are
blah
blah
blah
so
that
we
can
get
some
sort
of
ballpark
figure
for
an
annual
cost.
I
see
a
hand,
I'm
going
to
ask
will
be
raised
to
jump
in.
Did
you
want
to.
J
Well,
I
was
just
gonna
say
that
from
what
we
understand
for
bps
interpreters,
they
make
forty
dollars
per
hour
and
twenty
dollars
per
hour
for
document
translation.
So
you
can
kind
of
see
the
huge
disparity
there
in
what
interpreters
are
normally
paid
or
standard
right.
The
range
versus
what
bps
budgets
for
interpreters.
J
So
I
think
that
speaks
to
the
quality
piece
and
and
and
quite
honestly,
you
know,
if
there's
an
interpreter
that
can
get
paid
a
normal
rate
outside
of
that.
Why
would
they
prioritize?
You
know
bps
as
a
as
a
translation
opportunity.
A
Right
right,
right
right
and
then
I
wonder
on
so
one
thing
that
was
really
exciting
to
me
earlier
this
year,
and
I
think
it
was.
I
don't
know
if
this
was
councilman
here
and
councillor
flynn
or
what
it
was.
But
there
was.
A
Where
I
understand
the
vast
majority
of
us
are
going
to
be
speaking
english.
There
might
be
some
interpretation
throughout
depending
on
if
someone
is
testifying
in
the
public,
but
I'd
love
to
have
that
whole
hearing
at
some
point
translated
and
offered
online.
Just
like
we
have
the
youtube
channel
with
all
of
our
hearings,
and
we
have
all
of
those
hearings
are
in
the
language
that
they're
spoken
to
at
the
time.
A
Wouldn't
it
be
also
great
if
we
could
offer
those
hearings
completely
translated
to
folks,
if,
if
nothing
else,
subtitles
at
the
bot
like
how
do
we
expand
from
the
very
beginning
during
and
then
even
after
around
and
that's
just
language
access,
any
question,
any
ideas
of
who's
doing
it
right
that
we
could
look
to.
A
Anyone
and
if
not
that's,
just
homework
for
us
all,
because
this
is
ongoing
work
about
how
we
make
our
work
more
accessible,
so
don't
feel
like
if
you
don't
have
who's
doing
it
right.
That
means
it's
just
all
more
work
for
us
all
to
figure
out
all
right,
so
I
don't
want
to
take
up
too
much
time
with
too
many
questions
here.
I
know
there
was
at
least
one
person
wanting
to
testify.
A
I
want
to
get
that
person
in
so
that
they
don't
have
to
wait
till
the
end
and
then
we'll
go
to
the
second
panel.
Certainly,
as
I
always
do,
I
invite
the
first
panel
to
use
the
administration
I
invite
them
to
stay
and
continue
to
follow
along.
So
if
panelists,
the
three
panelists
here
would
like
to
stay.
You're
certainly
welcome
to
kind
of
take
it
all
in
I'm
going
to
ask
carrie
at
this
point
to
let
in
I
think
it's
lisa
graf
is
waiting
to
testify.
A
God
well
welcome,
and
you
chose
a
great
hearing
to
speak
at
then.
This
is
a
hearing
about
how
we
make
sure
we
are
much
more
accessible
to
the
public.
We
usually
ask
people
to
state
their
name
and
perhaps
their
neighborhood
or
organizational
affiliation,
and
then
you
can
offer
your
testimony.
Thank
you.
L
Great
I'm
lisa
gene
groth
and
I
live
in
the
fenway
and
I'll
start.
Reading.
A
couple
of
years
ago,
I
was
responsible
for
taking
notes
at
city
council
meetings
for
an
internship
at
city
hall,
with
a
focus
on
the
city
budget.
As
I
take
in
information
best
through
reading,
I
requested
powerpoint
files
and
city
budget
documents
as
resources.
L
Although
all
of
this
information
was
useful,
it
didn't
include
the
words
spoken
by
city
councilors,
about
the
budget.
I
could
watch
videos
of
city
council
meetings
and
read
the
closed
captioning,
but
if
I
wanted
to
take
notes,
I
had
to
freeze
frames
and
write
down
what
was
said.
It
was
a
slow
and
tedious
process.
L
The
transcripts
from
the
closed
captioning
from
these
meetings
were
posted
on
the
boston.gov
website,
but
they
were
often
delayed.
The
transcripts
also
had
a
good
number
of
typos,
but
they
were
at
least
quicker
to
read
and
work
with.
Currently,
these
transcripts
are
no
longer
posted
online
to
read
them.
You
have
to
request
them
moving
forward.
I
have
some
recommendations.
L
L
L
These
requested
changes
would
be
beneficial
to
residents
with
hearing
loss
and
audio
processing
challenges.
These
changes
would
also
benefit
activists
and
journalists,
as
it
would
be
easier
to
get
quotes
from
politicians
at
city
meetings.
This
would
help
keep
elected
politicians
accountable
and
help
them
do
their
jobs
through
having
a
more
engaged
public.
Thank
you
for
your
time.
A
L
No,
but
there's
one
person
on
twitter,
that's
like
been
posting
about
it
for
a
while,
so
I
could
just
ask
him.
I
think
he
gave
me
the
information
at
one
point
and
I'll
follow
up
on
that.
Okay,.
A
Great,
so
I
believe
we
have
emily
torres
cullinane
and
eric
gordon
joining
us.
Eric
gordon,
I
believe,
is
from
mit
and
emily
is
from
mapc
and
if
you
guys
could
do
a
brief
introduction
or
your
your
presentation,
I
understand
that
you
don't
have
a
slide
deck
right.
You
don't
need
okay,
great.
We
will
go
ahead,
emily,
I'm
going
to
ask
you
to
jump
right
in
and
then
we'll
go
to
eric.
N
N
All
right
so
can
you
can
you
see
my
screen?
Give
me
a
thumbs
up.
We
can
awesome
wonderful,
all
right.
Well,
thank
you
so
much
I'm
so
excited
to
be
here.
I
thank
you
for
the
invitation
to
the
counselors
leading
today.
My
name
is
emily
torres
culinaine,
I'm
the
co-director
of
strategic
initiatives
at
the
metropolitan
area,
planning
council,
which
is
your
local
regional
planning
agency.
N
I
work
with
101
cities
and
towns,
boston,
plus
100,
and
so
today
I
wanted
to
share
a
little
bit
about
public
meetings
in
2020,
mostly
on
the
virtual
engagement
side
and
accessibility.
So
I
just
kind
of
wanted
to
focus
on
that,
but
I
just
wanted
to
further
introduce
myself,
I'm
a
boston,
dorchester
resident,
also,
first
generation,
my
parents
are
colombian
so
so
shout
out
to
the
latino
community,
latin
latinx
community,
and
I
work
with
an
amazing
crew.
N
So,
for
the
last
you
know,
nine
months
we've
been
really
focused
on
how
municipalities
have
been
adjusting
to
public
engagement
during
this
time.
So
I
have
so
much
to
say
on
this
topic
and
I
don't
want
to
repeat
too
much
what
everyone
said,
but
I'm
just
going
to
focus
my
comments
a
little
bit
on
just
sharing
what
municipalities
have
been
doing
or
how
you
know.
Virtual
engagement
has
addressed
some
accessibility
challenges
that
have
existed,
always,
although
not
perfect,
but
I
can
go
through
those.
N
So
again,
I
will
try
to
keep
my
comments
brief
and
answer
any
questions
that
you
have,
but
what
I
wanted
to
bring
up
was
how
virtual
engagement
has.
You
know
responded
to
some
of
these
challenges
and
barriers
that
you
have
all
mentioned
today.
So
I'll
speak
of
two
sort
of
stakeholders,
one
is
people
who
are
knowledgeable
users
of
technology
and
have
access
to
technology.
N
So
where
time
location
of
public
meetings
having
to
have
you
know
child
care,
you
know
perhaps
people
with
mobility,
challenges
or
transportation
challenges
have
had
challenges
and
barriers
to
engagement.
Some
of
the
virtual.
N
N
Definitely
logistics
and
oversight
is
has
been
a
barrier
and
then
something
that
you
all
spoke
to
today,
which
is
comfort.
I
think,
when
you
go
to
an
in-person
meeting,
it
is
very
intimidating
and
especially
if
it's
not
something
you've
done
before.
N
So
I
would
just
say
that
over
the
past
eight
months
we've
seen
an
increase
in
participation.
I
have
a
lot
of
anecdotal
information.
I
don't
actually
have
a
lot
of
data
because
it's
not
necessarily
collected
there
is
a
planner
from
the
town
of
walpole
ashley
clark,
who
did
a
survey
to
the
whole
state
on
zoning
board
of
appeal
meetings.
Our
hearings
she's
received
about
102
responses
and
in
those
responses
I
can
actually
share
the
results
of
that
survey
with
you.
N
N
N
People
have
been
participating
yes,
sort
of
during
work
hours
where
before
that
was
definitely
a
barrier
not
needing
child
care.
By
having
the
virtual
option,
I
myself
usually
have
my
children
right
here
with
me,
they're,
not
here
right
now,
but
interpretation
and
translation
has
also
been
a
little
bit
more
streamlined,
and
so
those
are
some
other
benefits
and
then
it's
a
little
less
intimidating
right.
N
N
I
I
do
want
to
speak
about
people
that
do
not
have
access
to
technology
or
do
not
have
the
knowledge
to
use
technology
in
the
moment,
so
where
right
now,
I
would
say
making
it
accessible
for
for
a
little
bit
more
people.
However,
we
have
seen
obviously
a
decrease
in
people
who
who
have
challenges
with
access
and
knowledge
to
the
use.
So
some
municipalities
have
had
programs
or
efforts
where
they've
collected
devices,
so
people
have
donated
devices.
N
I
think
the
public
schools
have
definitely
done
this,
where
devices
have
been
donated
to
those
that
need
it.
There
have
been
an
increase
of
trainings
for
more
people
on
how
to
use
the
technology,
so
whether
that
is
in
person
in
a
safe
sort
of
distance
or
outdoor
trainings.
I
have
seen
a
lot
of
municipal
staff
and
libraries,
especially
libraries,
sort
of
meet
the
challenge
of
actually
training
folks
to
use
the
technology,
so
then
they
can
feel
more
comfortable
and
then
participate
in
public
meetings
that
has
had
an
additional
benefit.
N
In
this
moment
there
are
so
many
people
that
feel
so
isolated,
especially
sort
of
the
older
population
that
actually,
by
providing
the
municipality,
provides
trainings
on
how
to
use
technology.
It
actually
helps
older
populations
connect
with
family
and
friends
through
things
like
zoom
and
other
social
media
channels,
nonprofit
organizations
community
members
have
been
sharing
information
as
well
with
their
communities
with
their
neighbors
and
then
by
offering
more
call-in
options.
That
is
another
way.
Municipalities
have
been
meeting
this
challenge
some
additional
considerations
on
how
to
improve
virtual
meetings.
N
Some
municipalities
have
figured
out
how
on
zoom
to
kind
of
show
even
the
participants
you
know,
showing
the
box
and
then
showing
who's
in
line
to
speak,
that
kind
of
helps
a
little
bit
because
otherwise
you're
kind
of
just
sitting
there,
like
I
don't
know,
what's
what's
going
on,
what's
going
on
next
other
than
you
know
what
was
verbally
presented,
I
think
this
ability
to
record
and
transcribe
is
very
important
so
for
distribution
and
reference
in
the
future
live
streaming
voice
over
so
voice.
N
Overs
is
something
that
I
was
speaking
to
mapa
translations,
who
does
translations
in
the
region,
and
they
said
the
voiceovers
have
actually
become
very
popular
because
there
is
also
with
captions.
There
is
a
literacy
challenge
here,
so
not
everyone
can
actually
speak
books.
You
can
read
in
the
language
that
they
speak
and
so
by
having
investment
in
voiceovers
that
actually
does
assist
with
communication.
N
I
think
we've
also
been
pushed
to
have
more
graphics
and
images
and
ways
to
easier
digest
the
information
presented
and
then
accommodate
for
people
with
disabilities.
In
our
communications,
for
example,
you
have
closed
captioning
today,
I'm
going
to
leave
you
with
two
more
closing
comments,
so
these
are
more
than
temporary
solutions.
Until
we
can
get
back
to
normal
community
engagement,
digital
and
digital
engagement
will
continue
to
grow
and
the
public
will
expect
higher
quality,
digital
engagement,
so
something
that
was
said
at
the
opening.
N
I
think
that
people
are
now
used
to
having
virtual
engagement
and
I
think,
we're
sort
of
our
municipalities
are
being
challenged
to
sort
of
maybe
keep
this
level
of
engagement
and
keep
this
for
the
future
and
perhaps
not
actually
go
back
to
normal,
but
just
build
upon.
N
What's
next
for
public
meetings,
I
do
see
a
future
in
sort
of
hybrid
meetings
or
trying
to
figure
out
sort
of
an
update
to
the
structure
of
how
we
do
our
facilitation
for
our
meetings.
Much
of
I
think,
counselor
mahia,
you
were
saying
you
know
and
and
counselor
jamie
putting
you
know
public
comment
in
front
or
how
do
you
split
up
meetings
so
that
the
decision-making
is
happening
in
a
certain
way,
et
cetera?
N
So
I
I
think
I
just
want
to
stop
sharing
here
and
leave
you
with
a
couple
last
comments.
I
would
say
it's
not
perfect,
but
you
know
I
think,
having
I
would.
You
know,
recommend,
maybe
figuring
out
how
to
continue
to
use
digital
virtual
engagement,
but
good
community
engagement
is
not
just
about
logistics.
It's
also
about
how
welcome
people
feel
and
we've
actually
you've
spoken
to
that
earlier.
I've
had
planners
joke
that
they
were
starting
to
feel
like
planning.
N
Public
meetings
was
like
party
planning,
with
food
and
music
and
and
games,
and
so
my
question
is
like
well:
why
not
right?
Why
not
have
these
wonderful
moments
where
community
can
come
together
and
share
and
feel
trust
and
connection
with
their
neighbors,
and
so
I
would
say
those
are
all
sort
of
investments
in
building
a
stronger
civic
infrastructure
and
stronger
communities.
So
people
can
can
come
together.
So
I
I'll
leave
it
at
that
and
if
you
have
any
questions,
I
would
love
to
try
to
answer.
A
O
Thank
you
so
much.
I've
prepared
some
remarks
to
to
share
with
you
today
and
I
really
appreciate
the
opportunity
to
speak.
So
my
name
is
eric,
gordon
I'm
a
resident
of
jamaica,
plain
and
a
bps
parent.
First
and
foremost,
I'm
also
visiting
professor
of
civic
media
at
mit
and
a
professor
at
emerson
college,
where
I
I'm
the
director
of
the
engagement
lab
there.
O
My
research
and
practice
is
focused
on
the
design
of
new
forms
of
municipal
governance
that
effectively
incorporate
technology
to
achieve
stated,
values
of
justice
and
equity.
The
pandemic
has
exposed,
inequities
and
injustices
that
have
long
been
in
place,
but
have
been
relatively
easy
for
power
brokers
to
ignore.
O
This
is
largely
happening
through
sweeping
policy
changes
and
political
declarations
that
are
likely
to
have
only
limited
impact
when
the
new
rules
get
proposed,
but
the
fundamental
structure
of
the
game
remains
unchanged.
The
underlying
problems
persist,
so
the
problems
we
are
facing
right
now
in
our
cities
are
systemic.
It's
it's
not
just
a
matter
of
a
bad
policy
or
two,
it's
a
matter
of
systems
of
governance
that
have
and
continue
to
exclude
those
people
who
are
most
impacted
by
decisions.
O
Sherry
arnstein,
as
a
planner
in
the
1960s
introduced
the
concept
of
the
ladder
of
participation
that
many
people
are
maybe
familiar
with
where
consultation
was
was
on
a
low
rung
that
she
described
as
tokenism
50
years
later.
This
is
still
how
we
govern
decision
makers,
consult
with
the
public
and
overly
exclusive
public
hearings,
and
they
often
retreat
to
a
black
box
where
they
make
decisions.
O
As
a
result,
there
exists
deep
distrust
in
government,
especially
among
bipop
communities
and
even
as
the
city
engages
in
good
faith
efforts
to
care
for
all
of
its
residents.
Distrust
is
compounded
not
only
by
the
actions
of
government
but
by
the
methods
of
governance
used
to
justify
them.
You
see
nothing
will
change
until
we
fix
how
we
govern
such
that
those
directly
impacted
by
decisions
are
not
just
consulted
on
answering
the
question,
but
are
invited
into
defining
the
questions
so
that
the
city
of
boston
is
having
this
hearing
on.
O
Hearings
is
a
step
in
the
right
direction.
I
commend
you
for
taking
the
time
to
question
the
rules
for
asking.
How
can
we
change
the
public
hearing
and
interface
between
government
and
the
public
that
has
substandard
user
experience?
They
are
held
at
inconvenient
times.
We've
already
talked
about
this,
mostly
in
english
they're,
designed
with
a
rigid
and
limited
set
of
interactions.
The
public's
options
for
input
are
only
consultation
and
agitation.
O
So
what
if
things
were
different?
What
if
we
redesigned
the
hearing
to
be
at
a
convenient
time
of
usable
and
accessible
digital
tools,
with
cutting
edge
language
accessibility,
approaches
where
interaction
was
invited
prior
to
the
formulation
of
questions
and
we're
building
trust
in
the
process
was
a
city-wide
strategic
goal.
What
if
we?
What
if
we
took
stock
of
the
benefits
of
having
hearings
online
and
in
our
consideration
of
a
return
to
physical
presence,
imagined,
hybrid
hearings
where
one
could
participate
physically
or
digitally
synchronously
or
asynchronously?
O
So
I
recently
published
a
book
called
meaningful
inefficiencies
in
which
I
argue
that
public
sector
organizations,
instead
of
merely
seeking
the
most
efficient
way
to
deliver
goods
and
services,
need
to
deliberately
and
conscientiously
design
inefficiencies
into
systems,
so
that
people
can
build
trust
and
procedures
through
trusting
each
other.
This
includes
transparency
in
the
use
of
data,
non-extractive,
relational
modes
of
consultation
and
an
explicit
commitment
to
investing
more
in
those
that
need
more.
O
So,
let's
think
even
beyond
the
meeting,
people
talk
often
talk
about
311
as
a
form
of
participatory
governance.
Boston
was
the
first
city
in
the
country
to
adopt
a
3-1-1
app,
and
it
remains
an
exemplary
case
study
in
what
is
sometimes
called
public
sector
co-production,
but
3-1-1,
while
opening
up
avenues
for
input
is
a
one-way
street
people
can
report
the
existence
of
known
problems
like
potholes
trash,
no
removal
etc.
But
what
about
defining
problems?
I
can't
tell
you
what
matters
to
me
or
my
community
if
it's
not
already
built
into
the
system.
O
This
is
not
a
technology
problem,
though
the
tech
does
precisely
what
it
was
designed
to
do.
It's
an
imagination
problem
I
mean,
unless
we
imagine
governance,
to
be
different,
we'll
get
more
of
the
same.
So
one
way,
I'm
pursuing
these
transformative
efforts
in
boston
is
through
building
capacity
of
public
sector
co-design.
A
O
Yeah
all
right,
I
appreciate
that
one
way
I'm
pursuing
these
transformative
efforts.
I
cannot
believe
I
I
made
a
huge
mistake.
There.
Obviously,
we've
been
talking
about
translation,
and
here
I
am
rattling
off
at
a
million
miles
an
hour.
One
way,
I'm
pursuing
these
transformative
efforts
in
boston
is
through
building
capacity
of
public
sector
co-design,
so
in
collaboration
with
councillors,
campbell
and
mejia,
as
well
as
a
dozen
other
public
sector
and
civil
society
actors.
O
So
I'll
leave
you
with
this
extraordinary
times,
call
for
extraordinary
actions,
as
our
national
politics
have
eroded
trust
in
systems
of
government.
We
need
more
than
just
new
representatives
and
new
policies.
We
need
new
processes
that
level
the
playing
field
to
our
system
of
government.
We
need
to
think
expansively
about
how
to
incorporate
new
technologies
to
transform
the
interfaces
between
government
and
the
public
such
that
they
represent
the
values
that
we
are
eager
to
promote,
namely
justice
and
equity.
A
Thank
you
so
much,
mr
gordon,
I'm
gonna
do
a
quick
round
of
q.
A
with
my
colleagues
of
this
panel
and
before
lisa
gets
off.
Lisa
spoke
just
before
the
second
panel
offered
some
public
testimony.
I'm
gonna
ask
jewlady
to
respond
to
the
closed
captioning
before
we
before.
I
direct
questions
to
the
second
panel,
too.
I
A
I
The
captions
are
live
on
video
and
there
is
a
text
file
that
is
created
for
each
session.
The
captions
are
available
for
those
files
were
being
posted
online
on
the
web.
As
she
said,
miss
lisa,
I
believe
her
name
is,
and
there
was
no
demand
for
it
at
the
time.
I
So
it
was
a
lot
of
manpower
and
work
and
time
to
put
all
those
transcripts
or
you
know,
records
on
the
website
and
they
were
getting
no
hits.
So
we
decided
to
move
forward
by
doing
it
on
a
per
request
basis,
so
anyone
that
will
request
those
files
kerry.
Will
you
know
immediately,
send
it
right
now
he
is
working
on
catching
up
and
putting
all
those
files
since
for
this
year
online.
So
you
know
it
can
be
just
a
little
bit
patient
that
it's
in
the
works.
I
The
other
thing
that
she
mentioned
about
the
transcripts
is
that
in
the
cd
charter,
we
cannot,
the
council
cannot
incur
any
charges
for
providing
transcripts
for
council
debates.
So
I
just
wanted
to
say
that.
A
Thank
you
so
much
lady.
I
am
going
to
turn
it
over
to
my
colleagues
for
questions
of
this
second
panel,
beginning
with
our
lead
sponsor
council
mejia,
council
mejia.
You
have
the
mic.
C
So
I
I
feel
like
I'm
in
my
community
engagement
heaven,
because
so
the
folks
who
have
spoken
are
all
about
the
work,
and
so
it's
always
it's
great
to
be
in
company
with
people
who
who
are
doing
this
work
and
do
so
with
so
much
heart.
So
thank
you
both
for
all
that
you
brought
to
this
conversation.
C
I
am
curious
in
regards
to
this
is
for
aaron.
You
mentioned
that
there's
been
an
increase
in
participation,
especially
among
people
who
have
never
participated
before.
Can
you
talk
about
what
groups
are
participating
more
and
what
groups
we
still
need
to
activate
and
then
I'm
also
curious.
Can
you
talk
a
little
bit
more
about
what
cities
and
towns
have
made
an
effort
to
train
people
to
use
technology
so
that
they
can
access
public
services
like?
Who?
Who
can
you
point
us
to
in
terms
of
some
of
the
best
practices?
N
Okay,
so
I
think
there's
a
couple
questions
there,
so
in
terms
of
who's
been
participating,
so
of
course
this
is
anecdotal,
but
I've
heard
that
many
more
sort
of
parents
have
been
able
to
both
participate
at
the
same
time
or
before
it
was.
N
You
know
if
it
was
a
home
of
two
parents
or
two
caretakers,
so
only
one
would
be
able
to
go
so
at
least
like
a
whole
household
could
attend
a
meeting
more
sort
of
on
the
younger
side,
where
it's
youth
or
young
professionals,
or
even
sort
of
that
30
40
range,
have
been
sort
of
participating.
More
often,
I
would
say,
there's
been
you
know,
I've
been
to
some
meetings
where
people
have
said
this
is
for
my
first
time.
N
I
think
we
had
someone
today
even
first
time
giving
comments,
and
so
that
is
something
that
we've
seen
all
right.
So
that
was
a
little
bit
about
people
who
are
participating
who
are
not
coming.
I
would
say
you
know
it's
been
very
hard
again
for
seniors
for
folks
that
perhaps
don't
have
access
to
technology.
N
So
perhaps
you
know
someone
that
doesn't
have
a
device
that
they
can
use
from
a
safe
space,
so
that
would
be
something
to
to
obviously
work
on,
but
I
have
seen
diverse
populations,
especially
if
you
were
to
look
at
you
know
any
hearing
or
any
public
meeting
about
the
public
schools
across
our
region.
I
would
say:
there's
been
such
an
increase
of
diversity
because
it
is
the
people
that
have
you
know:
school-aged
children.
So
what
it
was.
Your
second
question
counselor,
I
think.
C
That
my
last
question
was:
can
you
talk
to
us
a
little
bit
about
some
of
the
cities
and
towns
made
efforts
to
train
on
people
to
use
technology,
so
they
have
access
to
public
services.
N
Right
so
chelsea,
I
would
say,
is
a
wonderful
sort
of
a
peer
of
yours.
That
also
has
a
very
diverse
population.
N
I
would
say,
there's
actually
a
lot
of
handful
of
towns,
so
I
don't
know
if
it
makes
it
easier,
but
they
are,
they
have
a
smaller
population
and
so
towns,
like
franklin
or
foxborough,
there's
just
been
sort
of
staff
that
have
you
know,
stoughton
have
sort
of
stood
up
and
said
you
know
I
can
help
dedham,
I'm
working
with
the
town
of
dedham
right
now,
which
is
doing
virtual
town
meetings
and
we've
held
five
public
trainings
so
that
town
meeting
members
can
participate
in
a
virtual
town
meeting
stoughton
as
well.
N
So
there's
just
a
handful
that
I
can
send
you
as
a
resource
and
then
was
there.
Another
third
question.
C
I
think
no,
I
think
you,
the
groups
that
are
still
not
to
be
activated.
Do
you
know
why
I
think
you
mentioned
a
little
bit,
but
can
you
just
go
into
aside
from
technology?
N
Right,
I
mean,
I
think,
especially
there's
a
huge
public
health
crisis,
so
I
think
that
is
something
else
that
people
are
dealing
with.
So
people's
personal
sort
of
life
challenges
are
heightened
in
this
moment,
and
so
those
are
some
of
the
reasons
maybe
why
people
haven't
been
I've,
seen
a
drop
in
actually
a
little
bit
and
sort
of
in
september
and
october
in
participation,
and
I
think
it
was
just
because
people
also
were
dealing
with
trying
to
figure
out
how
to
have
their
children.
N
You
know
anytime,
I'm
speaking
a
lot
about
parents,
but
you
know
any
caregivers
had
to
figure
out
how
to
work
and
have
children
in
the
home
during.
So
that
has
also
been
very
challenging,
and
I
think
people
are
quote
unquote.
Zoomed
out
too,
you
know
being
on.
This
screen
takes
a
lot
of
energy,
a
lot
of
mental
power,
and
so
you
kind
of
have
to
sort
of
select
what
it
is
that
you're
going
to
actually
engage
in
online,
because
I
think
people
can
only
take
so
much.
C
Absolutely
I
think
we
all
have
the
zoom
we're
zoom
zombies.
Thank
you
for
that.
I'm
gonna
go
really
quick
to
eric
it's
great
to
see
you.
I
just
have
two
quick
questions
for
you.
C
If
you
could,
I
I
think
your
perspective
about
the
how
we
need
to
fix
the
structure
of
our
policies
need
to
come
before
fixing
the
policies
themselves,
but
I'm
curious,
you
know
how
would
we,
how
do
you
envision
that
happening
and
then
my
other
question
is
I'm
curious
as
to
know
what
your
role,
what
how
my
role
and
my
impact
as
a
counselor
will
live
on
after
my
tenure,
whatever
that
may
be,
and
that
that
that's
also
an
issue
that
has
come
up
in
your
class
and
how
are
you
encouraging
your
students
to
give
their
ideas
beyond
the
classroom,
and
what
can
we
learn
from
this
as
it
relates
to
policy
and
co-design?
C
O
Yeah,
thank
you
for
the
question
counselor.
I
think
the
you
know
pri.
Let
me
see.
Let
me
the
first
question
was
about
about
how
do
we?
How
do
we
shift
the
way
we
do
policy
before
before
the
policy
is
sort
of
maybe
a
chicken
and
an
egg,
and
maybe
a
chicken
and
egg
question?
I
think
the
you
know
the
answer
to
that
is
that
you
know
shifting
the
way
that
we
do
policy
is.
Is
I
guess
precisely
what
what
is
happening
today
right?
O
This
is
a
this
is
directly
addressing
the
question
of
of
how
we
govern
and
essentially
how
we
kind
of
open
up
the
structures
of
government
beyond
what
we're
used
to-
and
I
think
what's
so
interesting-
is
that
we've
already
sort
of
been
moving
in
that
direction
over
the
last
10
years,
or
so
with,
with
the
you
know,
sort
of
interest
in
the
use
of
technology
and
in
different
forms
of
government
and
that
all
that
got
accelerated
with
the
pandemic.
And
now
here
we
are
just.
O
We
got
thrust
into
the
situation
and
all
of
a
sudden
we're
taking
stock
of
it
we're
and
we're
failing
and
putting
a
bunch
of
things
together
and
the
problem
is
we're
not
learning
from
it
right
I
mean
we're
trying
and,
as
emily
is
pointing
out
she's
doing
some
incredible
sort
of
work
on
the
metro
level,
but
but
we
haven't
built
the
learning
culture
I
mean
even
within
this
meeting,
I've
heard
you
know
people
say
well.
We
tried
this
here.
O
We
tried
this
year
that
seemed
to
work,
but
we're
not
we're
not
creating
a
learning
culture.
We're
not
documenting
we're,
not
we're
not
even
as
a
city
we're
not
we're
not
figuring
out.
What's
working
and
what's
not
working
we're
not
growing,
so
you
know,
maybe
it's
an
opportunity
for
the
council
to
lead
that
effort
to
say
you
know
what
we're
gonna.
O
We're
gonna
try
a
few
things,
but
we're
not
just
gonna
try
a
few
things
in
a
vacuum:
we're
going
to
try
a
few
things,
we're
going
to
document
those
things
and
we're
going
to
learn
from
it
and
to
your
other
question
about
you
know
what
happens
after
this
class.
This
class
is
meant
to
be
a
again
an
experiment
in
building
a
learning
culture
around
around
how
we
do
these
things
better
and-
and
you
know
what
I'm
hoping
from
the
class
first
of
all.
O
I
hope
your
tenure
does
not
end
at
the
end
of
the
semester
and
I'm
and
I'm
hoping
that
this
this
continues
to
be
a
long-term
relationship
and
I'm
sort
of
building
out
of
a
network
of
of
people,
both
within
government
and
outside
who
are
invested
in
doing
this
kind
of
experimentation
and
learning
from
our
from
our
successes
and
our
failures
and
then
becoming
better
at
this
over
time
and
using
the
pandemic
as
a
sort
of
leapfrog
moment
where
we
can
actually
be
better
at
opening
up
government.
C
Yep
and
then
my
last
follow-up,
and
then
I
I
know
we,
I
want
to
be
super
mindful
of
my
other
colleagues,
but
to
this
point
eric
what
I.
What
I
find
as
a
point
of
tension
is
that
there
is
this
expectation
that
we're
going
to
just
do
things
and
plow
through
them
and
because
there's
a
sense
of
urgency
in
terms
of
the
things
that
need
to
change
right,
so
systems
need
to
be
built.
We
need
to
be
able
to
figure
out
how
we
accommodate
them.
C
So
a
lot
of
the
focus
that
we
have
poured
into
is
like.
How
do
we
build
that
infrastructure
for
real,
meaningful
engagement?
But
then
how
do
we
do
it
within
the
constraints
that
we
find
ourselves
in
with
the
bureaucracy
of
the
bureaucracy,
because
in
the
politics
of
the
politics
right?
So
I
think
that
there's
a
tension
and
I
really
do
appreciate
the
importance
of
learning,
because
what
we
do
now
has
to
set
the
stage
for
how
we
continue
to
do
business
in
in
in
in
government.
C
But
there
is
a
tension
between
the
the
systems
that
we
find
ourselves
operating
under
that
have
existed
far
before
any
of
our
time,
and
I
think
that
that
is
where
I
think
the
opportunity
lies
and
in
bringing
some
folks
like
yourselves
and
emily
into
these
conversations
to
help
us
really
think
through.
How
do
we
dismantle
these
systems
that
prevent
us
from
really
being
engaged
with
those
that
we
serve?
If
that
makes
any
sense.
O
It
does
make
sense,
and-
and
I
I
think
that
maybe
an
answer
to
that-
is
that
maybe
this
doesn't
live
in
government.
You
know
government
government
sort
of
opens
up
the
space
that
sort
of
creates
a
table
and
then
and
invites
others
to
it.
To
overuse
that
metaphor,
but
I
guess
you
know
boston,
there's
a
lot
of
universities
in
boston
and
there's
a
lot
of
people
like
you
know
like
me,
who
are
invested
in
some
of
these
issues.
There
are
there.
O
There
are
these
sort
of
kernels
of
of
the
ability
to
create
a
learning
culture
that
connects
government
and
universities
and
ngos,
and
you
know,
and
and
and
others
and
activists
together
to
actually
build
this
thing.
So
so
maybe
the
answer
to
your
question
is
that
it
doesn't
live
in
government.
It
lives
outside.
I'm
not
saying
it
lives
in
a
university,
but
it
lives
somewhere
else
so
that
it's
not
completely
beholden
to
the
bureaucracy
of
government.
A
Unmute,
okay,
I
was
having
problems
with
the
mute
button
there
and
I
think
it's
just
the
two
of
us
so
we
can
have
at
it,
but
I
I
don't
want
to
take
up
too
much
time.
I'm
thankful
that
this
hearing
did
start
at
one
and
I
don't
want
to
hold
folks
hostage.
I
did
have
a
few
follow-up
questions.
I
really
appreciate
this
panel
bringing
forth
their
good
thinking
about
this
issue.
A
I
would
add,
I
think
there
is
this
tension
and
I
want
to
add
another
layer
to
the
tension,
which
is,
I
think
there
is,
I
think,
existing
within
the
halls
there
is
this
culture
of
this
is
how
things
are
done.
This
is
how
we've
always
done
it
and
I
think,
within
those
same
halls
we
have
certainly
on
the
council
side
a
lot
of
folks
who
are
new.
The
vast
majority
people
on
this
council
are
brand
new,
so
seven
people
are
the
majority
of
this
council
just
got
here
for
this
term.
A
Three,
the
term
before
that,
and
so
with
this
newness
and
and
the
vast
majority
of
us
coming
in
new-
are
people
of
color,
and
so
I
think
there
is
this
tension
around
here's,
how
we've
always
done
things-
and
this
is
how
things
are
done
and
then
you've
got
new
folks
coming
in
who
that
may
not
be
our
our
lens.
This
is
how
we've
always
that's,
how
you
guys
have
always
done
it,
but
how
we
do
it
where
I
come
from,
may
look
very
different
than
that,
so
I
think
there's
that
tension
as
well.
A
I
think
it's
a
good
tension,
because
I
think
it's
the
tension
that
is
forcing
us
to
even
have
this
conversation
about
how
we
do
our
work
and
how
we
open
up
those
doors.
I
wanted
to
ask
anyone
who
is
still
with
us
on
the
panel.
I
know
we
have
some
folks
from
the
first
panel
who
are
still
here,
I'm
really
interested
in
the
child
care
question
as
an
organizer
community
organizer,
I
first
started
doing
community
organizing
work
in
boston
at
parents,
united
for
child
care
and
organizing
around
child
care.
A
This
non-profit
was
formed
by
parents,
because
parents
recognize
the
gap.
People
are
being
women,
white
women
in
particular,
going
back
into
the
workforce
where
many
folks
who
look
like
me
were
always
in
the
workforce
we
have
always
had
to
have
had
to
work,
but
we're
going
back
into
the
workforce
and
then
had
the
challenge
of
being
working
moms
and
not
having
reliable
child
care,
so
that
organization
formed
and
we
believe,
as
just
from
the
name
parents
united
for
child
care.
A
Of
course,
if
we're,
organizing
and
doing
meetings
around
a
particular
bill
or
whatever
we've
got
to
provide
child
care,
how
and
and
we
did
the
best
that
we
could
as
being
non-child
care
providers.
So
I
want
to
say
that
I
heard
from
the
first
panel
child
care
being
offered
at
school
committee
meetings.
I've
advocated
for
that
I've
been
there
I've
seen
how
that
happens.
I've
heard
people
say
we
should
do
it
here
on
the
council
side,
a
question
beyond
the
budget,
because
we've
got
to
figure
out
how
we
pay
for
these
things.
A
But
beyond
that
issue,
I
have
questions
around
liability.
So
I
I
just
wonder
for
organizations
whether
it
be
a
non-profit,
whether
it
be
a
government
body,
whether
it
be
private
corporation
whomever
if
you
are
getting
into
the
business
of
offering
child
care
on
a
temporary
basis,
and
god
forbid
something
happen
during
that
time.
I
just
wonder
how
how
that
works,
and
so
if
this
council
is
being
asked
to
now
provide
child
care,
and
I
think
on
the
principle
of
it,
many
counselors
would
agree
and
support
that.
A
I
think
the
vast
majority
of
this
council,
our
parents
and
have
had
to
be
working
parents
and
understand
you
know
what
it
means,
but
and
we
want
to
certainly
accommodate
the
public
who
are
oftentimes
working
parents,
but
I
think
you
know
as
president.
I
have
to
be
mindful
about
liability
issues
and
I'm
sure
the
next
president
coming
in
the
same
thing,
and
so
I
just
I
want
I'm
interested
in
understanding
how
folks
deal
with
that.
N
I
can,
I
can
just
add
very
quickly
that,
as
a
state
agency,
we
have
provided
child
care
and
it
has
been
through
hiring
professionals
and
just
like
with
interpretation
and
translation.
But
you
need
to
have
professionals,
you
also
have
the
liability.
I
think
that
insurance
that
you
have
liability
insurance.
N
So
we
have,
I
think,
hired
people
that
do
have
insurance
and
they
have
coverage.
Okay,
I
will
say
some
folks
nonprofit
organizations
that
I've
worked
with,
especially
people
that
work
with
families
that
have
children
with
special
needs.
N
You
know
gets
very
specific
on
what
kind
of
child
care
you
provide,
and
so
in
some
instances
you
might
think
about
just
providing
stipends
so
that
that
person,
you
know
person
with
children,
can
figure
out
a
different
way
to
cover
their
own
specific
child
care,
and
so
you
sort
of
get
into
some
details
there,
but
just
something
to
share.
K
Okay,
so
before
the
pandemia
start
stan
stephen
have
almost
200
of
parent
organization
and
the
meeting
always
be
on
sunday
stephen,
we
provide
checker,
we
have
the
teenager,
we
have
some
stephen
have
a
after-school
program,
so
the
teenager,
who
wore
on
sung
stephen
during
the
after
school
they
stay
on
the
night.
We
had
the
meeting,
always
seven
o'clock
for
the
panicking
joining
us,
so
they
stay
on
the
nights
and
still
even
pay
the
extra
hour
to
them,
for
they
can
have.
K
A
I
I
have
been
doing
some
research
and
based
on
what
cities
already
providing
disservices,
and
I
know
that
ithaca
new
york
was
the
first
city
to
officially
offer
child
care
added.
Some
council
meetings,
and
my
understanding
of
it
of
it
is
that
they
do
it
by
having
the
teams
trained
teams
from
community
centers
run
by
the
city,
provide
the
child
care
and
they
are
under
city
insurance
policy.
I
don't
know
how
you
know
how
much
that
cost,
but
I
know
that's
through
my
research:
that's
how
they
do
it.
I
Also
pittsburgh
launched
a
pilot
program
and
the
way
that
they
did
is
that
they
hire
pop-up
child
care
providers
and
those
are
trained
professionals
that
come
with
their
own
insurance
policies
to
cover
any
liabilities,
because
we
have
to
think
about
liabilities
when
we're
doing
this,
especially
if
we're
going
to
be
in
in
city
premises,
right.
A
Right
right,
follow-up
questions
for
anyone
on
this
specifically
to
you
do
lady,
with
these
models
that
you've
identified
in
pittsburgh
and
ithaca.
If
you
know
the
answers
to
this,
and
if
not,
I
hope
that
we
can
get
them
after
the
fact
do
you
know
right
now,
if
it's
by
request
or
if
it's
a
standard,
there's
always
a
child
care
room
open
and
ready
to
receive.
I
Was
standard
for
ithaca
and
for
pittsburgh,
it
was
by
registration.
A
A
Of
them
or
need
any
allergies,
exactly
does
anyone
have
other
examples,
other
than
pittsburgh
or
ithaca
around
who's,
doing
child
care
and
or
language?
And
I
add
to
child
care
because
of
the
liability,
and
I'm
really
trying
to
understand
the
liability.
But
if
there
are
other
good
examples
that
are
not
child
care
related
that
are
just
around
language
or
evening
or
just
the
all
of
the
accessibility
points
that
we're
talking
about
I'd
be
interested.
O
I
I
have
a
comment
that
is
not
a
direct
response
to
that
question.
But
but
you
know
another
way
to
think
about
child
care
is
that
is
that
if
there
are
actually
viable
opportunities
for
people
to
continue
to
participate
remotely,
then
it
addresses
some
of
those
concerns
right
that
that
so
I'm
not
suggesting
that
that
child
care
is
not
offered.
It
needs
to
be
for
those
who
who
are
going
to
be
there
in
person.
O
A
That
and
I
want
to
follow
up
on
that
eric
I
want
to
follow
up
on
that,
so
I
would
agree
with
you
and
I
think
and
in
my
mind,
certainly
while
I'm
president,
I
can't
speak
to
the
who's
coming
after
me,
but
while
I'm
president,
I
think
it
is
important
to
take
what
worked
well
from
the
virtual
world
and
incorporate
it
as
part
of
our
long
term.
We've
we've
figured
out.
This
is
how
we
can
bring
folks
in
you,
don't
have
to
physically
be
present.
A
You
could
be
in
california
if
you
want
but
come
in,
so
I
definitely
want
to
make
sure
that
we're
doing
doing
that,
but
you
talked
about
equal
footing
and
that's
what
I
want
to
kind
of
get
on
equal
footing
between
those
who
are
in
the
room
and
those
who
aren't.
I
mean
I've
never
experienced
a
situation
where
there's
equal
footing
when
some
people
are
physically
there
and
some
people
aren't.
A
A
They
are
always
at
a
disadvantage.
The
person
on
the
phone
is
always
at
a
disadvantage
compared
to
the
people
who
are
in
the
room.
I'm
curious
when
we
do
kind
of
find
ourselves
in
what
I
think
is
going
to
be
our
future,
which
is
going
to
be
this
hybrid
of
in
person
and
people
who
are
going
to
participate
remotely
through
you
know,
testimony
or
whatever.
Maybe
it's
a
panel?
How
do
we?
How
would
you
suggest
that
we
level
that
playing
field,
because,
in
my
experience
it
is
always
unequal
and
uneven.
O
O
Doesn't
it
doesn't
work
and,
and
but
we
haven't
spent
any
time
actually
thinking
about
the
design
of
what
good
hybrid
spaces
are,
and
so
what
I'm
suggesting
is
that
we
actually
devote
energy
to
figuring
this
out,
just
as
we're
figuring
out
what
a
good
meeting
is.
You
know
whether
it's
online
or
offline,
we
need
to
figure
out
what
a
good
meeting
is:
that's
hybrid
and
and
devote
the
proper
attention
to
it.
A
Yep
I
see
my
sister
wants
to
jump
in
on
my
time.
So
I'm
going
to
let
her
get
in
here.
Go
ahead.
Council
mejia
go
ahead,
it's
good
you're!
The
lead
sponsor
come
on
and
we're
the
only
two
left
in
here.
No,
I
don't
so.
C
Yeah,
so
this
is
always
I'm
always
trying
to
figure
out
the
rules
of
engagement,
of
how
these
public
hearings
even
work,
like
I'm
always
trying
to
figure
out.
Could
I
come
back
in
at
some
point
because
you're
talking
about
something
that
I
want
to
chime
in
on,
do
I
have
to
wait
until
my
closing
remarks
just
to
say
a
few
words,
so
I
I
want
to
be
respectful
of
the
process,
but
I
do
want
to
get
into
this
conversation
that
you
just
go
ahead.
Jump
in.
C
Okay,
so
in
terms
of
the
for
two
things,
one
is
around
the
child
care
and
I'm
so
glad
that
you
brought
it
into
the
space
of
present
counsel.
Jamie
is
because
I
talked
about
this
on
my
campaign
trail
that
I'm
going
to
offer
child
care
and
food
at
all
of
the
hearings,
and
I
didn't
even
think
of
the
legalities
of
it.
I
didn't
think
about
the
budget.
C
I
just
felt
like
listen
if
we're
serious
about
engagement,
we're
gonna
have
to
remove
all
barriers,
but
there
that
that
conversation
about
the
budget
is
what
we
value
and
we
need
to
put
financial
resources
aside
to
be
able
to
pay
for
that
child
care
to
be
able
to
happen,
and
I
also
think
that
we
need
to
figure
out
how
do
we
engage
in
from
a
workforce
development
perspective?
How
do
we
partner
up
with
our
nonprofit
organizations
that
already
providing
child
care
and
that
there's
ways
that
we
can
do
it?
C
C
I
think
we
can
level
the
playing
field,
but
we
have
to
be
intentional
about
what
that
looks
like,
and
then
this
is
the
last
thing
that
I'll
say
it's
about
that
learning
community.
If
we're
not
thinking
about
what
we're
learning
in
these
spaces
and
then
how
do
we
apply?
Those
lessons
learned,
then
we're
missing
out
this
opportunity
of
creating
hybrid
models
now
and
testing
them
out,
so
that
we
can
build
that
infrastructure
on
a
long-term
sustainability
plan
and
I'm
sorry,
president
council
janie,
for
cutting
into
your
time.
But
this
was
that's
fine.
A
And-
and
I
and
I
will
say
this
because
there
is
another
tension
or
balancing
act,
what
I
hear
us
all
struggling
with
in
this
hearing
is
what
opportunities
are
available
to
us.
What
can
we
be
intentional
about
and
systematizing
this
in
our
rules,
so
the
president
is
in
charge
of
doing
the
rules,
which
kind
of
governs
how
and
when
we
meet
right
and
so
in
this
year's
rules
we
have
our
regular
meetings,
which
are
those
wednesdays
at
12..
A
I've
added
we
haven't
been
able
to
do
because
of
covid,
but
I
added
we
need
to
take
our
council
meetings
away
from
just
wednesdays
at
12
and
put
them
at
night,
some
of
them
at
night
and
in
the
community,
and
so
we
were
going
to
allow
the
nine
district
councillors
to
each
have
a
turn
at
hosting
a
city
council
meeting
in
their
home
neighborhood
and
go
from
there.
We
haven't
been
able
to
do
that
with
hearings.
A
There's
a
lot
more
leeway
to
do
whatever
it
is
that
you
want,
and
it
comes
at
the
discretion
of
the
chair.
So,
as
you
know,
on
the
one
hand,
we're
thinking
about
what
we
can
systematize
and
put
into
a
codified
document
like
our
rules,
around
thou
shall
provide
child
care
or
language
or
whatever
it
is
versus
the
discretion
of
a
chair.
A
So
chairs
have
a
lot
of
discretion
to
hold
the
meeting.
You
know
when
they
see
fit.
Obviously,
in
my
mind,
working
with
the
sponsors
who
are
bringing
forth
that
hearing
order-
and
I
think
it's
important
to
have
some
level
of
discretion
or
autonomy
as
a
chair
of
a
committee
to
determine
how
you
want
to
do
it.
A
When
you
leave
all
of
the
discretion
to
the
chair,
then
that
just
means
you've
got
to
hope
and
pray
that
you've
got
good
people
chairing
committees
who
get
the
importance
of
making
sure
we're
doing
evening,
meetings
and
and
offering
language
and
doing
our
own
due
diligence
in
terms
of
organizing
who
you
know
how
we
get
the
word
out
and
get
folks
to
show
up.
So
what
I
guess
I
am
putting
my
finger
on
and
highlighting
is
attentio
a
potential
tension
or
a
need
to
balance.
A
How
much
of
this
do
we
need
to
kind
of
systematize
and
say,
as
a
chair
thou
shall
do
x,
y
and
z
versus
a
chair
has
a
lot
of
discretion
to
determine
when
and
where
presumably
working
with
the
sponsors
they
are
holding
hearings.
N
So
I
just
wanted
to
add
here,
because
this
is
sort
of
where
the
conversation
might
be
leading
to
is
that
it's
it's
about
the
city
of
boston
and
your
rules,
but
also
statewide.
It
could
also
be
an
update
to
open
meeting
law.
I
think
you
could
actually
pull
back
and
eric.
I
think
you
were
getting
to
that
point,
which
is
you
could
really
pull
back
and
take
a
look
at
just
statewide.
N
What
are
our
you
know
governing
policies
on
public
meetings
and
I
think
even
meetings
right?
This
is
the
way
we've
always
done
things.
Can
that
be
you
know,
can
we
be
a
little
bit
more
creative
about
how
we're
collecting
information,
sharing
information,
having
discussion
or
discourse
and
making
decisions?
N
So
you
know
so
one
pitch
I
would
like
to
make
is
at
mapc
we're
currently
updating
our
long-range
regional
plan.
It's
called
metro
common
and
within
it
we
are
actually
looking
at
the
next
10
20
30
years
and
we're
actually
looking
at
what
kind
of
actions
can
we
take
to
make
our
government
more
dynamic?
So
I
would
invite.
N
I
hope
this
is
really
the
beginnings
of
a
conversation
and
I
would
invite
all
the
counselors
you
know
to
participate,
and
I
will
share
information
after
this
as
well
as
the
public,
but
I
think
there's
definitely
something
to
be
said
about
you
know.
Can
we,
in
this
moment,
like
eric,
said,
use
this
as
an
opportunity
for
creativity
and
what
is
actually
a
process
that
could
really
use
an
update.
A
Thank
you
for
that,
and
I
think
that
is
a
good
note
to
wind
down
and
wrap
up
on.
I
will
offer
the
lead
sponsor
an
opportunity
to
offer
a
quick
closing
statement
and
then
I
I
do
hope
that
we
will
continue
this
work.
I
think
it
is
is
very
important
and
I
think
there
are
a
number
of
opportunities,
whether
at
the
state
or
the
city
or
just
getting
narrowed
into
the
council
like
there's
the
council.
A
There's
the
city
of
boston,
there's
a
state
there's
all
of
these
things,
so
I'm
going
to
turn
it
over
now
to
council
mejia
who
will
offer
a
brief
closing.
I
want
to
just
say
many
thanks
to
both
panels
and
many
thanks
to
lisa,
who
is
still
with
us
who
offered
testimony,
and
certainly
all
of
my
colleagues
thank
you
guys
for
your
very
thoughtful
presentations.
A
Councilman.
You
have
the
floor.
C
Yeah,
thank
you.
So
thank
you
so
much,
I'm
so
glad
that
it
was
you,
madam
president,
that
was
chairing
this
because
you
have
the
power
to
really
move
the
work
forward
in
your
presidency.
Right
like
taking
this
conversation
and
really
applying
and
trying
out
some
things
next
year
so
and
that
you're
so
invested
in
it.
It's
really
it
couldn't
have
been
a
better
person
to
share
this
and
and
to
lead
the
work.
So
I'm
really
grateful
that
you're
here
and
all
in
it.
C
So
thank
you
for
for
hosting
and
thank
you
to
the
panelists
for
bringing
all
of
your,
not
just
your
creativity,
but
being
really
honest
in
terms
of
the
where
the
our
blind
spots
are
and
how
we
can,
as
a
council,
do
better
and
serving
those
that
we
represent,
and
so
you
know
for
me.
I've
always
been
about
community
engagement
and
civic
engagement.
C
Since
I
was
a
little
kid,
I
know
what
it
feels
like
not
to
be
heard
and
president
council
always
jamie
makes
a
joke
about.
Okay,
make
sure
you
don't
forget
about
julia,
because
I
always
got
to
call
people
out.
C
If
you
don't
call
on
me-
and
so
I
think
it's
with
that
same
level
of
energy
and
commitment
that
we
have
to
continue
this
conversation
and
work
in
collaboration
with
folks
who
have
managed
to
figure
some
things
out-
to
continue
to
hold
us
accountable
and
work
with
us
to
build,
I'm
really
looking
forward
to
creating
a
public
process
in
terms
of
how
we
design
and
redesign
how
we
hold
our
hearings,
and
I
just
want
to
move
beyond
just
public
hearings.
I
really
want
this.
C
This
whole
concept
to
be
across
all
city
government
decision
making
processes
right.
It
can't
just
live
within
the
city
council.
I
need
to
see
this
in
the
bpda.
I
need
to
see
this
in
the
boston,
public
schools,
all
areas
where
decisions
are
being
made
about
our
lives.
We
need
to
be
able
to
build
the
infrastructure
to
thoroughly
be
heard,
and
so
I'm
looking
forward
to
all
of
it.
So
thank
you
all.
A
Thank
you
guys.
Thank
you.
Once
again,
I
am
going
to
adjourn
this
hearing,
but
I
look
forward
to
continuing
the
conversation.
Thank
you
so
much
this
hearing's
adjourned
on
docket
number.
Let
me
get
the
number
right.
Docket
number
zero.
Four
two
five
servings
are
joined.