►
From YouTube: Disability Commission Advisory Board Meeting 4-23-18
Description
Disability Commission Advisory Board Meeting 4-23-18
A
And
welcome
the
open
meeting
law
requires
that
I
notify
the
public
that
this
meeting
is
being
recorded.
Therefore,
please
be
aware
that
an
audio
and
visual
recording
of
this
meeting
is
being
made
and
broadcast
by
Boston
City
TV,
which
is
a
part
of
the
city
of
Boston
office
of
cable
communications
and
now
I
hand.
The
meeting
over
to
Carl
Richardson
good.
E
H
C
I
F
D
J
So
I'm
Caroline
and
I
met
with
Winston
in
the
disabilities
office
a
few
weeks
ago
and
he
invited
me
to
come
and
speak
today.
I
am
a
fairly
new
resident
of
this
area.
My
husband
and
I
moved
to
Malden
back
last
summer
because
the
Massachusetts
Department
of
Mental
Health
offered
office
space
for
our
organization.
The
me
to
Orchestra
but
I,
want
to
back
up
and
tell
you
a
little
bit
about
how
we
started
and
what
the
idea
behind
this
organization
is.
I
met.
My
husband,
who
is
a
world-class
conductor
in
his
name,
is
Ronald.
J
Bronstein
I
met
Ronald
in
Vermont
in
2011,
and
we
were
coworkers
at
that
time.
For
an
orchestra
and
I
knew
upon
meeting
Ronald.
He
had
been
hired
as
a
new
music
director
and
conductor.
I
knew
immediately
that
his
mental
health
was
not
very
good,
but
beyond
that,
what
I
recognized
was
his
genius
and
his
artistry
on
the
podium
in
front
of
all
these
musicians
and
I
thought?
Okay,
so
we've
we've
got
a
little
work
to
do
on
his
mental
health,
but
this
is
a
man
of
immense
talent
and
an
incredible
gift
of
empathy
for
others.
J
It
really
only
took
a
few
months.
They
had
rallied
our
board
of
directors
and
had
had
gotten
Ronald
fired
from
his
new
job
and
there's
a
lot
about
that.
That
I'm
not
allowed
to
speak
about
at
this
point,
but
there
was
a
lawsuit
after
that,
and
I
actually
had
heard
enough
discriminatory
talk
about
Ronald
on
the
job.
That
I
was
able
to
help
him
in
that
suit,
which
was
settled
out
of
court,
and
we
both
left
the
organization
and
not
long
after
that.
J
Ronald
came
to
me,
and
he
said:
Caroline
I
want
you
to
help
me
with
something,
because
I
don't
want
to
go
back
to
that
to
my
professional
world.
That
I've
been
a
part
of
this
is
a
man
who
had
conducted
in
Berlin
in
London
in
Taiwan,
Tokyo,
San
Francisco,
many
of
the
world's
biggest
orchestras,
most
successful
orchestras,
and
he
said
I
don't
want
to
do
that
anymore.
I
want
to
work
with
people
like
me,
I
want
you
to
help
me
start
a
bipolar.
Orchestra
and
I
did
not
leap
for
joy
and
that
idea.
J
I
immediately
went
online
and
googled,
because
I
thought
okay,
I've
got
to
find
out
if
anybody
else
has
even
attempted
something
like
this
and
I
went
back
to
Ronald
and
I
said
okay.
What
I
know
is
that
we
can't
use
the
name
bipolar
Orchestra,
because
there's
already
a
rock
band
in
Germany
that
uses
that
name
and
the
closest
thing
I
could
find
to
what
he
was
suggesting
to
me.
J
Was
the
gay
men's
choral
movement.
I,
looked
at
that
and
I
saw
people
who
had
come
together,
people
who
had
been
really
discriminated
against
and
and
made
to
feel
so
bad
about
themselves
by
society,
and
instead
their
reaction
was
to
get
together
and
make
music
and
empower
each
other
through
that
process.
So
I
thought:
well,
it's
not
exactly
what
he's
proposing,
but
we
can
give
it
a
shot.
J
So
we
started
with
a
handful
of
musicians
in
Vermont
and
before
long
we
had
about
I.
Think
now,
we've
got
60
people
in
that
orchestra.
It
is
a
full
symphony
orchestra
and
we
have
musicians
with
schizophrenia,
bipolar
disorder,
OCD
PTSD
addiction,
you
name
it
you
know.
Everybody's
got
has
something
that
they've
struggled
with
and
for
those
that
don't
personally,
have
a
diagnosis
themselves.
J
So
we
play
in
both
traditional
and
non-traditional
venues,
which
means
we
play
in
recital
halls
and
and
city
hall
rooms,
but
we
also
do
a
lot
of
performing
in
prisons
and
rehabilitation
facilities
really
any
place.
That'll
have
us,
because
our
mission
is
to
erase
the
stigma
to
change
people's
minds
about
what
it
means
to
be
living
with.
With
one
of
these
diagnoses,
we
played
a
couple
of
years
ago
at
Bridgewater,
State,
Hospital,
prison
and
I'll.
Never
forget
we
played
a
couple
of
pieces
and
there's
always
a
QA
in
our
concert.
J
You
know
what
did
that
say
about
what
we
were
bringing
into
this
Correctional
Facility,
so
it
works.
It
works
on
a
lot
of
different
levels.
There
are
a
lot
of
different
layers
to
what
we're
doing
we
we
started.
The
orchestra
in
Boston
I
should
jump
back
a
little
bit
four
seasons
ago,
we're
coming
to
the
end
of
our
fourth
season,
and
we
did
that
because
we
started
getting
so
much
publicity
in
Vermont
from
people
around
the
country.
J
Who
said
you
know
what
you're
doing
would
be
so
great
for
my
cousin
for
my
mom
for
my
brother.
How
do
I
do
that
here
and
we
thought
okay
well
we're
in
Vermont
and
you
can
pretty
much
do
anything
in
Vermont.
So
maybe
we
should
try
it
somewhere
else
and
we
looked
at
the
map
and
said:
okay
I
guess
we
can
drive
ourselves
to
Boston
every
week.
So
that's
what
we've
been
doing.
We've
been
just
driving
down
from
Burlington
Vermont
to
Jamaica
Plain,
which
is
where
we
were
hearse
every
week.
J
We
did
that
for
three
years
until
the
Department
of
Mental
Health
here
said,
you
know
what
we
want
to
support
you
to
some
degree:
financially
they've
been
hiring
us
for
services,
but,
more
importantly,
for
us
to
give
us
office
space,
and
that
meant
the
music
library
moved
out
of
my
bedroom
in
Vermont.
So
that's
when
we
made
the
trip
down
and
the
move
down
to
Vermont
or
two
to
Boston
and
started
really
focusing
our
programming
here.
We
now
do
a
reverse
commute
to
Vermont.
J
We've
been
working
to
kind
of
package
what
we
do
and
empower
other
people
in
other
cities
and
states
to
form
their
own
me
two
ensembles.
We
have
a
group
in
Portland
Oregon
now
that
that
is
playing
under
the
me2
umbrella.
We
have
a
group
in
Atlanta,
Georgia
and
I've
got
people
on
the
line
in
Pittsburgh
and
places
in
Texas
and
all
over
the
place
that
are
interested
in
seeing
this
happen,
and
so
for
us.
J
Our
vision
right
now
is
that
Boston
becomes
our
hub
for
what
will
become
a
national
network
of
these
organizations
for
people
living
with
mental
illness.
I
feel
like
I
should
stop
at
this
point,
and
let
you
ask
questions:
if
you
have
them.
Cuz
I
can
talk
a
lot,
but
I
should
probably
do
a
little
bit
of
listening.
H
H
J
And
actually
I
should
have
mentioned
this
right
up
front.
This
is
a
we
want
to
make
this
absolutely
accessible
to
people.
There
is
no
fee
to
join.
There
is
no
audition
to
join,
and
so,
when
you
look
at
this
orchestra
visually,
it's
pretty
striking
because
we
have
everything
from
college
age
up
to
people
in
their
80s
and
some
people
who
started
playing
very
young,
some
people
who
came
back
to
their
instrument
after
34
or
40
years
away
from
it,
and
in
one
case
that
comes
to
mind,
someone
who
started
playing
the
cello
at
age
72.
J
K
J
Many
composers,
absolutely
and
our
repertoire
up
until
this
point
has
primarily
been
as
they
call
them
the
white
dead
guys.
You
know
very
a
very
traditional,
classical
repertoire
in
part
because
that's
feasible
for
us
financially,
but
our
long-term
vision
would
be
to
commissioned
works
from
people
who
are
living.
You
know
now
with
these
disorders,
who
are
creating
great
things,
because
we
know
they're
out
there
and
of
course,
a
lot
of
the
the
white
dead
guys
also
lived
with
some
with
some
really.
They
lived
through
some
pretty
torturous
times
themselves.
D
J
The
season
typically
runs
on
kind
of
a
school
year
like
September
through
May,
we're
ending
a
little
bit
earlier
this
year.
Just
because
of
the
way
our
engagement
calendar
ended
up.
We
we
performed
yesterday
the
Brockton
craft
Museum,
where
they
were
wrapping
up
a
mental
health
exhibit
and
I'm
glad
you
asked
we
have
a
free
concert
coming
up
on
Monday,
May
7th
and
that's
going
to
be
our
first
concert
in
in
the
building
where
our
offices
are
now
located.
That's
the
fuller
mental
health
facility
and
we'll
be
performing
downstairs
in
the
basement
in
their
gymnasium.
D
K
J
Always
looking
for
potential
venues
and
ways
to
reach
new
audiences,
so
I'm
always
interested
I
mean
I.
Part
of
the
challenge
is
that
we're
not
small
it's
about
40
people
here
in
Boston
and
and
I
hope,
it'll
be
50
next
year
and
60
the
year
after
that.
So
so
it's
nice
that
there
are
a
lot
of
gymnasiums
that
we
can
play
in
and
reach
patients
and
and
and
staff
at
some
of
these
institutions,
but
we're
always
looking
for
new
places.
J
Loved
Beethoven
Bizet
Dvorak
I
mean
they
were
a
great
crowd
and
so
I'm
actually
working
with
Stephen
a
little
bit
to
get
us
back
in
there
some
more
the
summer
and
we
hope
to
be
doing
a
residency
over
the
coming
year.
If
we
can
make
that
work
logistically,
because
not
only
do
we,
we
feel
like
it's
a
great
thing.
H
J
Do
you
play
what
would
you
like
to
play?
I'm
always
recruiting
and
as
I
said,
there
are
no
auditions.
We.
We
are
especially
looking
for
string
players
right
now,
but
we
we
do
not.
We,
we
really
don't
turn
people
away.
If
you
play
flute-
and
you
come
to
me
right
now,
I
might
give
you
a
little
bit
of
a
hard
time,
because
I've
already
got
five,
but
we
really
try
to
make
would
try
to
create
a
place
for
everyone.
J
My
dream
is
that
someone
will
come
along
and
want
to
create
a
me-too
chorus,
because
that
would
then
you
know
it
I.
Think
the
the
fact
that
we
don't
teach
people
to
play
instruments
that
you
do
have
to
be
able
to
have
some
facility
on
an
instrument
to
play
with
us
that
can
be
somewhat
limiting,
whereas
if
we
had
a
chorus,
everybody
can
sing.
So
that's
the
next
step,
I
hope.
One
of
the
next
steps.
B
J
C
L
J
I
M
If
you
insist
actually
have
has
anybody
heard
of
what
the
newer
mechanics
are?
Oh
great,
5%,
Hey,
well,
yeah,
I'm,
Stephen,
Walter
and
I
am
on
this
little
team
called
the
mayor's
office
of
new
urban
mechanics.
I'm
gonna.
Take
you
through
what
we
are,
what
we
do
and
some
of
the
projects
and
hopefully
inspire
some
interesting
questions
and
conversations
so
who
are
we?
Well?
We
are
the
mayor's
Civic
R&D
team.
M
We
do
research
and
development
around
new
ways
of
providing
services
to
Boston
residents,
so
we
were
formed
in
2010
as
one
of
the
first
offices
in
the
u.s..
That
does
this
kind
of
thing,
and
basically,
what
we
do
is
try
to
work
with
other
departments
and
community
partners
to
try
new
things,
so
we're
really
not
limited
to
the
kind
of
project
or
the
topic
area.
If
it's
an
experiment
and
if
there
are
things
to
test
we're
interested
and
one
of
the
things
we
like
to
say
is
that
we're
the
Department
of
failure?
M
We
add,
you
know
everybody
around.
The
city
has
really
great
ideas
and
it
can
be
brilliant
and
can
do
innovative
things.
What
we
offer
that's
different
is
simply
the
ability
to
fail
in
a
way
that
other
departments
might
not
have
so
in
the
same
way
that
the
the
Transportation
Department
were
to
fail
to
provide
a
service
to
people.
You
know,
that's
not
good
and
in
people's
lives
could
be
at
stake.
M
So
we
added
in
a
capacity
to
make
a
mistake,
if
that
that's
what
happens
or
in
just
to
take
risks
in
general,
and
when
something
is
successful,
we
work
with
the
Department
to
scale
that
thing
up
and
make
it
a
real
thing,
and
if
it's
a
failure,
we
take
it.
We
write
it
up
and
we
share
what
we
learned
with
other
cities,
other
departments
and
with
the
community,
and
if
you
could
see
in
the
slide
there.
You
know
this
is
sort
of
the
way
we
work
generally
Falls
around
three
sort
of
into
three
phases.
M
So
we
explore
experi
and
evaluate
our
first
phase
of
exploring
is
simply
we
try
to
have
as
wide
of
a
net
as
possible
any
person
in
the
city,
whether
you're
a
resident,
a
department
and
organization.
If
you
have
an
interesting
idea
that
you
don't
think
the
city
of
Boston
has
explored
yet
let
us
know,
and
we
will
do
research,
we
will
poke
around
see.
M
M
We
think
it's
incredibly
important
to
stress
at
all
times
that
you
know
innovation
is
not
just
about
apps
and
it's
not
just
about
data
or
dashboards
or
sensors
or
the
Internet
of
Things,
which
is
the
new
thing.
People
talk
about
it's
about
people
and
anything
that
makes
it
easier
for
any
person
in
the
city
of
Boston
to
feel
like
they
have
the
ability
to
shape
the
city
that
they
want
to
live
in.
You
know,
that's
that's
something!
M
That's
innovative
and
that's
something
that
we're
interested
in
and
so
to
take
you
through
sort
of
the
five
lessons
that
we've
learned
over
time
through
some
of
our
projects
start
with
this
one.
So
this
may
seem
like
common
sense,
but
it's
not
often
in
city
government.
We
try
to
build
things
that
people
want
and
need.
M
So
we
don't
just
you
know,
get
some
new.
We
don't
just
you
know,
throw
a
bunch
of
iPads
into
a
classroom
and
say
great,
that's
innovation.
We
try
to
listen
to
what
people
are
saying
and
bring
things
that
are
really
responding
to
the
needs
that
people
have
so
one
quick
example
is
City
Hall
to
go
so
this
was
an
experiment
we
did
a
few
years
ago
in
bringing
city
services
like
very
basic
transactions
like
getting
a
dog
license
or
getting
a
parking
permit.
M
We
wanted
to
bring
those
things
to
neighborhoods
so
that
people
didn't
always
have
to
come
all
the
way
to
City
Hall,
and
so
we
basically
converted
what
was
an
old
Boston
Police
Bomb
truck
into
like
a
food
truck
for
city
services,
and
it's
since
we
since
have
bought
a
new
vehicle
and
we
go
to
neighborhoods
all
around
the
city.
There's
a
calendar
you
can
see
when
it's
gonna
be
where
and
people
can
come
and
do
services.
It's
a
very
basic
thing
that
people
asked
us
for,
and
we
tried
to
try
to
provide.
M
We
also
think
that
how
you
build
is
just
as
important
as
what
you
build.
You
know
in
a
democratic
context,
a
lot
of
times.
You
know
it's
not
just
the
product
of
the
output
that
matters.
Sometimes
it's
just
the
process
and
in
the
way
that
you
build
relationships,
and
you
talk
about
something
you
deliberate
about
something
sometimes
that
is
is
is
the
key
innovation
to
to
it
anything,
and
so
one
example
of
this
is
a
project
that
we
did
last
year
dealing
with
housing.
M
M
You
know
maybe
they're
interested
in
an
apartment
with
a
much
smaller
footprint,
but
we
don't
know
so
what
we
did
was
we
built
a
fully
functioning,
385
square
foot,
tiny
apartment
and
then
we
brought
it
on
a
road
show
to
neighborhoods
around
Boston.
So
we
plopped
it
at
the
rasen
Dale
T.
Stop
that
you
see
there
the
commuter
rail
stop.
M
We
brought
it
to
the
Mattapan
bus
station
and
we
brought
it
to
a
bunch
of
places
and
asked
people
to
just
come
in
and
tell
us
what
you
think
we
tried
to
make
it
family-friendly
and
fun.
So
there
were
some
games.
There
were
people
there
to
talk
to.
We
tried
to
bring
as
many
different
audiences
as
possible
into
the
thing
and
listen
to
what
they
were
saying
and
what
we
learned
from
there
is
informing
right
now,
the
city's
new
housing
policies.
M
So
we
also
try
to
encourage
an
enable
civic
behavior
with
everything
that
we
do.
So
we
recognize
in
government
that
it's
it's
not
just
what
we
do.
You
know.
People
who
live
in
the
city
also
have
some
stake
in
making
the
city
the
the
place
they
want
to
live
in,
and
so
one
of
our
actually
the
first
projects
ever
was
called.
It
was
called
citizens
connect
at
the
time,
and
it's
now
called
Boston
3-1-1.
You
may
have
heard
of
it.
It's
basically
it's
just
like
three
one
one.
M
So
if
you
it's
the
non-emergency
system
that
the
city
uses
to
respond
to
problems,
so
maybe
there's
a
pothole,
maybe
there's
a
streetlight,
that's
out,
maybe
there's
a
rodent.
So
in
addition
to
calling
the
number
or
coming
to
city
hall
I'm
talking
to
someone,
you
can
now
use
this
app
to
take
a
picture
of
the
problem.
It
will
know
your
coordinates
based
on
GPS,
and
then
you
can
send
that
issue
in
and
Public
Works
will
respond
and
it's
been
a
great
success.
M
I
think
we
have
85,000
users
right
now
and
have
had
over
a
million
cases
completed
through
the
app
and
we've
gone
through
a
bunch
of
different
iterations
over
time.
Trying
to
make
the
app
respond
to
you
know,
changing
the
changing
ways,
people
use
technology
trying
to
reach
new
audiences
with
it
and
trying
to
bring
in
new
features,
and
one
of
my
favorite
new
features
gets
at
this.
This
next
sort
of
lesson
is
that
we
try
to
use
experiments
and
the
things
that
we
do
to
build
trust
and
compassion
with
people.
M
So
one
example,
like
I,
said
the
app
is
basically
used
to
take
a
picture
of
a
problem
and
that
picture
gets
sent
in
in
public
works
or
somebody
else
fixes
it.
So
it's
a
very
negative
experience.
If
you
think
about
it,
it's
like
I'm
upset,
there's
a
problem,
I'm
taking
a
picture
and
it's
getting
sent.
So
we
did
this
experiment
where
we
added
in
an
ability
for
the
city
workers
to
actually
take
a
selfie
of
them
fixing
the
problem.
So
if
you
can
see
there,
you
know
it's
a
it's.
M
It's
basically,
it's
two
workers
paving
a
pothole
got
sent
from
a
from
a
from
a
person
who
lived
in
the
area,
and
this
is
not
just
some
silly.
You
know
frivolous
thing,
this
doing
things
that
enabled
trust
and
compassion
with
people
has
enabled,
for
instance,
this
app
to
well
it
it
led
to
the
users
of
the
app
to
report
more
things.
M
So
if
you're,
like
one
of
those
pothole
people
and
you're
out
taking
pictures
of
potholes
everywhere,
we
found
that
it
got
people
to
think
a
little
bit
more
deeply
about
other
issues
and
also
go
to
other
neighborhoods
and
think
about
those
neighborhoods
and
how
they
might
be
able
to
help
so
putting
that
human
face
on
the
people.
Fixing
problems
was
was
key
and
all
it
took.
Was
this
small
little
design
tweak?
M
We
try
to
be
delightful
with
everything
that
we
do
so.
Here's
an
example
of
a
fun
project
called
the
tiger
phone
and
it's
on
a
bridge
that
goes
across
the
Charles
River,
and
it's
basically
this
little
piano
that
people
kind
of
just
came
across
on
the
sidewalk
across
the
bridge,
and
it
has
these
pipes
that
go
down
into
the
water
and,
as
the
tide
goes
up
and
down
the
the
octaves
of
the
piano
changed
over
time.
M
M
So
she
mentioned
the
engagement
center.
So,
if
you're
not
familiar
with
this,
this
is
this
is
a
day
shelter
that
the
city
put
in
last
August
on
Melnick
massif.
So
this
has
been
very
sort
of
negatively
portrayed
in
the
media
as
the
methadone
mile,
you
know
it's
a
it's.
It's
an
area
of
the
city
that
provides
a
lot
of
services
to
people
who
are
in
active
addiction
and
it's
also
a
highway
overpass.
So
it's
a
very
dangerous
place
for
everybody,
and
so
it's
also
the
the
place
where
the
city's
two
homeless
shelters
are.
M
But
the
problem
is,
there
is
no
place
for
people
to
just
be
during
the
day
and
for
people
who
are
maybe
not
ready
for
recovery
or
people
who
are
not
ready
to
leave
the
area.
We
wanted
to
make
something
where
people
could
just
be
in
and
actually
want
to
be
there.
So
not
you
know,
be
there
and
get
you
know
recovery.
You
know
shove
down
your
throat.
M
You
know
there
were
recovery
services
there
when
people
wanted
it,
but
we
wanted
a
place
where
people
can
just
go
and
watch
TV
or
hang
out
or
lie
down
for
a
second
or
go
to
the
bathroom
or
grab
a
sandwich.
There's
a
library
there
there's
a
nursing
station.
There
are
games
just
a
place
where
you
can
go
and
feel
a
little
bit
more
human
and
not
be
treated
like
you.
Don't
belong
yeah.
You
know
hanging
out
there,
so
this
has
been
a
really
interesting
project,
we're
at
capacity
every
day.
M
Now
we
have
about
a
hundred
people
that
use
it.
Our
team,
newer,
mechanics,
we
design
the
the
space,
the
interior
of
the
space
and
we're
designing
and
have
designed
some
of
the
programming,
and
we've
been
working
with
the
me
to
Orchestra
to
bring
their
amazing
music
program
to
the
space
and,
if
you
could
see
here
there,
here's
a
picture
of
the
whole
Orchestra,
basically
basically
fitting
into
this
into
this
tiny
little
space
and
playing
this
amazing,
brilliant
show
and
people
were
just
wrapped
by
it.
M
It
was
just
this
little
thing
that
you
would
not
expect
to
find
in
this.
It's
basically
a
tent.
It's
it's!
This
low
threshold
structure.
People
can
come
as
they
are.
You
can
be
high,
you
can
be
whatever
you
are
and
just
be
there
in
the
orchestra
came
and
just
changed
it,
and
in
it
we
got
some
really
great
feedback.
I
have
a
video
somewhere.
Unfortunately,
I
cannot
find
it
so
anyway.
M
This
is
I
think
this
is
one
of
my
favorite
projects
of
working
on
and
is
a
great
example
of
how
our
team
we
tried
to
design
for
many
different
kinds
of
audiences,
and
we
sometimes
take
a
technological
approach
and
sometimes
it's
it's
as
no
technology
at
all,
but
speaking
of
technology
I,
don't
by
the
way.
This
is
our
team.
So
we
have
a
crazy
ragtag
group
of
people.
I,
don't
think
anybody
on
our
team
really
actually
thought
they
would
be
working
in
government.
M
M
So
I
just
want
to
briefly
touch
upon
this
project
that
we
did
with
the
Commission.
With
this
in
this
company,
called
IRA
just
spelled
a
ir8.
Some
of
you
may
have
heard
about
this.
We
or
heard
about
the
technology.
They
basically
provide
rich
description
services
to
people
who
are
blind
or
have
low
vision,
and
they
use
that
they
do
that
through
your
phone,
so
you
use
the
camera
of
your
phone.
M
You
know,
get
a
sense
of
the
the
cues
that
a
person
in
a
meeting
that
you're
at
are
giving
you
what
does
their
face,
look
like
or
maybe
you're
at
a
ballgame,
and
you
want
to
get
a
sense
of
what's
going
on
there,
and
this
is
very
intriguing
and
oh
by
the
way.
This
is
what
it
looks
like
if
you
can
see
it
there.
You
know
it's.
M
Basically,
a
a
woman
is
touching
her
smart,
glasses
and
activating
the
iris
service,
and
then
another
person
is
seeing
what
they're,
seeing
and
reading
reading
what's
happening
in
the
environment
and
the
call
center
people
are
trained
in
there.
They
they
sort
of
them
are
stationed
all
around
the
US
and-
and
so
we
decided
to
do
an
experiment
with
the
Commission
around
the
Boston
Marathon
in
one
Boston
day
and
before
we
enter
into
any
kind
of
long-term
thinking
with
the
with
the
service.
M
So,
like
the
Boston
Marathon
being
one
of
the
key
cultural
events
of
the
city,
how
can
we
make
it
a
more
friendly
and
welcoming
place
for
people
who
you
know
might
not
be
able
to
experience
it?
The
way
others
are
and
we're
super
interested
in
just
the
technology
like?
What
does
it
mean
to
use
a
smartphone
to
do
this?
What
are
the
benefits?
But
what
are
the
barriers?
M
We
got
69
total
calls
from
those
users,
but
we
ended
up
getting
about
15
hours
of
usage
and
the
average
call
length
was
38
minutes,
so
people
weren't
just
calling
up
and
using
it.
For
you
know
a
couple
minutes:
people
were
using
it
I
think
and
we're
gonna
be
looking
into
this
more,
but
it
seems
like
people
were
using
it
just
to
as
a
companion
to
to
get
a
sense
of
the
experience
of
the
marathon
itself
and
in
what
was
happening
and
in
terms
of
scale.
M
The
though
we're
this
was
many
more
users
in
the
that
IRA
was
used
to
getting
at
one
time
it
took,
on
average,
nine
point
five
seconds
for
them
to
actually
answer
a
call.
So
you
know
we
saw
that
we
were
able
to
hit
an
interesting
scale.
People
were
using
it
for
very
interesting
qualitative
purposes,
not
just
very
little
navigation
transactions
and
we're
interested
in
sort
of
seeing
where
we
go
next
and
what
else
IRA
has
to
offer
to
Boston.
So
I
will
stop
there
and
and
and
see.
If
there
are
any
questions.
D
M
Irish
business
model
is
a
subscription
one,
so
it's
it
could
be
wrong.
I
think
it's
ninety
dollars
a
month
for
a
certain
amount
of
minutes.
So
it's
basically
like
a
phone
plan
or
like
an
old-school
phone
plan
where
cell
phone
plan,
where
you
would
pay
a
number
or
a
month
and
then
you
get
a
certain
amount
of
minutes
to
use
and
then
what
IRA
also
does
is
they
allow
certain
institutions
or
businesses
or
just
places
to
pay
for
you
when
you're
there?
M
B
B
G
D
G
G
M
M
G
F
Have
a
question
just
around
I
appreciate
your
comments
around
the
the
what
and
the?
How
is
you
know
what
is
being
built
into
how
piece
of
it
as
well
and
I?
Think
a
big
piece
of
that
also
is
the
who
so
I
was
just
wondering
if,
on
the
urban
mechanics
staff,
if
you
have
anyone,
who's,
has
an
expertise
and
assistive
technology
and
or
any
people
with
disabilities
on
staff.
As
part
of
that
team,
mm-hmm.
M
We
do
and
I
will
say
that
working
with
on
assistive
technologies
is
actually
relatively
new
for
us,
and
so
this
is
one
we
hope.
This
is
just
one
of
the
first
things
of
many
that
we
work
on
regarding
I.
Don't
technologies
of
this
kind,
but
you
know
one
of
it's
a
great
point
that
we
actually
didn't
mention
the
who.
But
it's
actually
one
of
the
first
questions
that
that
we
try
to
ask,
especially
when
it
comes
to
new
tools
and
technologies.
M
Is
you
know,
for
whom
is
this
optimized
for
and
who
is
it
leaving
out
because
that's
always
happening
there's.
Never
a
technology
that
is
is
is
doing
it
all
for
everyone,
and
we
try
to.
This
is
a
human
centered
design
approach
that
we
try
to
take.
That's
centered
around
designing
for
the
margins
first,
so
as
opposed
to
designing
for
some
sort
of
made-up
average.
Whatever
person
we
try
to
find
the
the
edge
cases
or
the
people
who
maybe
haven't
been
the
haven't,
had
the
benefit
of
being
designed
for
as
much.
M
So,
how
do
we
optimize
a
design
for
people
on
edge
cases?
And
how
do
we
then
think
about
that
actually
being
a
really
great
asset
for
bringing
just
good
design
in
general
to
a
much
larger
population
and
we're
always
looking
for
community
partners
that
can
fill
some
of
our
gaps,
both
in
terms
of
experience
and
expertise?
So
totally
would
love
any
any
feedback
and
any
interesting
ideas
from
anybody
in
this
room
and
can.
C
I
just
add
to
that
urban
mechanics
reaches
out
to
my
department
frequently
and
we've
we
always
give
input.
We've
actually
had
some
user
input
from
some
we've
done.
Some
focus
groups
with
people
with
disabilities.
We
did
one
fairly
recently
on
self-driving
cars
to
talk
about
how
that
would
impact
people
with
disabilities,
how
we
could
get
it
on
the
ground
floor
as
far
as
looking
for
accessibility
features,
so
we
work
very
closely
with
new
urban
mechanics
and
they
always
reach
out
to
us
to
get
our
input.
C
I
would
say
you
very
forward-thinking
when
it
comes
to
accessibility
and
inclusion,
probably
the
most
forward-thinking
Department
of
all,
because
that's
what
they
do
they
problem
solve.
They
look
for,
like
you,
said
people
on
the
margins,
all
the
things
that
other
people
don't
think
about.
So
it's
a
really
vibrant,
exciting
office
and
speaking
of
the
small
housing
units,
there
was
one
on
the
city
hall
plaza
a
few
years
ago.
Didn't
anybody
get
to
visit
that
and
it
was
fully
AGA
compliant
and
it
was
like
85.
E
C
B
M
That's
a
great
idea:
oh
we
haven't.
Actually
we
work
with
them
on
a
few
different
projects
and
I.
Don't
because
you
it's
actually
funny
about
this
IRA
idea,
I
think
it
all
transpired.
Within
the
course
of
about
a
month.
We
basically
had
a
meeting
with
the
team.
We
saw
the
opportunity
for
this,
the
Boston
Marathon
being
a
great
event
to
test
this,
and
we
just
kind
of
worked
together
and
made
it
happen
in
turn,
sort
of
avoided.
The
bureaucratic
trappings
of
things.
I
was.
M
J
M
Great
question,
because
letting
it
go
really
is
part
of
the
way
we
work.
I
mean
don't
we're
just
we're
not
good
at
sustaining
anything.
I
will
break
it
and
so
really
built
into
it.
Is
we
try
to
have
a
clear
understanding
with
our
partners
that
if
this
is
a
successful
thing,
we
want
to
help
you
own
it
in
some
way
and
we
want
to
help
support
really
building
the
infrastructure
for
it,
so
I
think
for
the
IRA
project.
You
know.
Ultimately,
you
know
that
we've
worked
on
it
for
about
a
month.
M
You
know
we'll
see
what
other
experiments
might
be
on
the
horizon,
but
then
eventually,
if
we
find
that
it
is
it's
a
successful
thing,
we'd
probably
figure
out
how
to
do
a
handoff
with
the
Commission
or
somebody
else.
You
know
do
it,
maybe
to
own
it
and
so
some
projects.
They
literally
are
just
a
quick,
two-week
sort
of
thing
and
then
other
projects
we've
been
working
on
for
years,
but
just
in
different
ways.
So
we
we
sort
of
iterate
and
take
different
tape.
We
have
different
takes
on
projects
that
we
started.
D
B
C
You
Carl,
so
first
I
wanted
to
update
the
board
on
the
open
board
seats.
As
you
may
know,
two
years
ago
we
got
approval
that
was
approved
at
the
state
legislature
to
increase
the
size
of
the
board
from
nine
members
to
13.
So
we
had
a
lot
of
great
applicants.
We
did
interviews
a
few
months
ago
and
we're
working
with
intergovernmental
relations
to
try
to
find
some
space
that
we
can
use
to
hold
13
members
with
disabilities
because,
as
we
can
see,
we
have
seven
people
here
right
now
and
it's
pretty
crowded.
C
Secondly,
just
to
update
you
on
some
of
our
ongoing
programs
and
initiatives.
We
completed
our
deaf
tax
days
a
few
weeks
ago
and
we
had
three
full
days
of
people
who
are
deaf
coming
in
to
get
their
taxes
done.
Jessica
doing,
my
chief
of
staff
was
a
big
help
in
that
project
and
we
do
that
every
year
and
it's
super
successful
and
super
helpful.
It's
part
of
the
tax
program
that
the
city
does
preparing
taxes
for
free
for
people
who
meet
certain
income
guidelines.
C
C
Next,
to
update
you
on
our
accessibility,
priority
survey.
We
have
over
400
surveys
completed
and
our
goal
is
500
we'd
like
to
finish
it
by
adat
this
year,
so
July
24th
and
then
in
September,
we'll
begin
analyzing.
The
data
as
part
of
a
strategic
plan
that
I'm
going
to
undertake
in
my
office
with
my
staff
to
really
look
at
the
results,
see
what
people
think
is
working
in
the
city.
C
What's
not
working
with
the
city,
maybe
we
can
come
up
with
a
way
to
reach
out
to
new
our
mechanics
and
see
if
there's
anything
we
can
implement
and
so
far
as
ideas
that
people
have
about
access
in
the
city.
So
it's
a
really
big
undertaking.
We've
been
working
on
it.
It
will
be
year
in
July
and
we're
really
excited
to
see
what
kind
of
results
we
get,
because
it's
our
first
big
push
just
to
people
with
disabilities
to
get
their
input
on
access.
C
In
Boston,
if
you
haven't
taken
the
survey,
please
log
on
to
our
website,
boston
dog
of
slash
disability
and
take
it
yourselves
so
next,
another
update
I
have
is
we're
currently
working
on
a
list
of
accessible
spaces
in
the
city
in
the
commercial
areas
that
we
would
like
to
put
out
to
the
public.
So
people
know
where
they
can
park.
We're
almost
done
with
that
hope
to
launch
that
soon,
we're
not
going
to
really
be
listing
the
neighborhood
spaces,
because
those
ones
that
residents
have
applied
for,
but
the
public
spaces.
C
We
get
a
number
of
enquiries
about
where
they're
looking.
So
we
think
that
will
be
a
good
thing
and
then,
lastly,
on
office
updates,
we
have
a
fellow
starting
ganda
this
week,
he'll
be
here
for
one
month,
he's
coming
in
from
Moldova
and
we're
gonna
have
him
working
on
some
policy:
research
on
disability
and
Human,
Services
and
government
services
and
equity
for
people
with
disabilities.
So
we're
excited
to
be
hosting
him
for
the
month
and
then
an
update
on
some
of
the
things
that
we
do
as
far
as
policy
work.
C
Probably
our
biggest
impact
as
an
office
is
on
systemic
accessibility.
We
work
with
all
departments
like
modem,
and
you
know
everything
from
the
PDA
to
BTD
elections,
to
implement
policy
changes
that
increase
access
and
inclusion.
So
when
we
create
these
changes,
then
it
really
creates
access
systemically
throughout
the
city
in
what
we
are
able
to
achieve.
So
a
few
things
that
we're
working
on
now
are
the
disability
housing
task
force.
C
This
is
a
task
force
that
came
out
of
Mayor
Walsh's
Boston
Housing
2030
plan
three
years
ago,
so
the
disability
housing
task
force
meets
once
a
month
and
we
talk
about
housing,
challenges
and
opportunities
for
people
who
are
disabled
and
not
elderly.
It's
a
population,
that's
not
often
looked
at.
It
can
be
left
out
of
programs
and
policy
work.
So
we've
had
a
lot
of
successes
with
that
and
one
of
the
recent
successes
has
been
implemented.
It's
the
accessory
dwelling
units
have
people
heard
of
that.
C
I
may
have
mentioned
it
before
it
was
that
something
that
you
worked
out:
okay,
another
mode
of
initiative.
What
it
is
is
we've
worked
to
create
this
program
where
homeowners
can
add
an
additional
dwelling
unit
to
their
home
and
without
going
through
all
the
the
people
work
in
the
red-tape
of
zoning
and
inspectional
services.
C
They
still
have
to
go
through
a
process,
but
it's
a
streamlined
process
and
it
allows
them
to
put
in
the
unit
potentially
for
someone
with
a
disability
or
an
elderly
family
member
to
a
separate
unit
with
a
separate
entrance
without,
like
I,
said
having
to
go
through
zoning
and
drop
jump
through
a
million
hoops.
So
that
is
currently
a
pilot
program
in
three
neighborhoods
and
we're
excited
about
that
and
again
we'll
be
assessing
it
after
a
year
or
so
to
see
how
successful
it
was.
So
you
can
spread
the
word
about
that.
C
If
you
know
anybody
who's
looking
for
housing
options
for
a
relative
or
someone,
they
know
what
the
disability
that's
one
thing
to
think
about.
We
also
have
increased
the
number
of
accessible
built
out
units
in
residential
apartment
buildings
from
5%
to
10%.
So
that's
a
big
jump
and
something
that
we're
really
excited
about
as
well.
We
also
work
with
the
Fair
Housing
and
equity
office
on
housing
lotteries
when
a
new
apartment
building
is
built
and
it's
coming
online.
C
There
are
lotteries
that
people
can
enter
based
on
income
and
there
are
a
set
aside
units
for
the
accessible
units.
So
we've
been
working
on
a
process
to
really
do
outreach
to
make
sure
people
know
about
the
you
know
existing
units
because
for
a
while
Fair
Housing
told
us
that
they
weren't
getting
any
applicants
from
people
with
disabilities
and
then
in
turn,
building
managers
complained.
That
will
we
build
these
units
and
nobody
applies
so
then
nobody
fills
them.
C
So
we've
been
working
really
hard
to
change
that
gap
and
through
some
of
our
policy,
where
I
can
outreach,
we
went
from
zero
applications
for
an
accessible
unit
to
over
a
hundred
and
one
of
the
most
recent
lotteries.
So
we're
really
starting
to
get
the
word
out
there,
but
there
are
still
ongoing
challenges,
like
I
just
heard
today
that
there's
a
unit
in
a
building,
that's
built
out
for
people
who
are
deaf
or
hard
of
hearing,
and
they
don't
have
any
applicants
for
that
pool.
So
that's
another.
C
You
know
kind
of
niche
area
that
will
start
to
do
outreach
on,
but
things
like
that
and
we're
really
like
trying
to
get
down
into
the
weeds
and
and
get
these
units
to
people
who
need
them,
because
we
know
there's
a
need.
We
just
want
to
make
sure
that
we
match
it
up
with
the
people
who
need
it
and
then
also
we're
working
with
human
resources
at
the
city
to
create
a
hiring
toolkit
and
a
big
piece
of
that
is
hiring
people
with
disabilities.
C
Talking
about
affirmative
outreach
and
making
sure
that
staff
are
trained
in
policies
on
interviewing
and
reasonable
accommodations
and
doing
intentional
outreach
to
try
to
locate
pools
of
people
with
disabilities
for
jobs
in
the
city
and
then
finally,
we're
working
on
ongoing
work
on
a
language
ordinance
which
was
passed
over
a
year
ago,
and
that
has
inclusions
for
a
sign
language
and
communication
for
people
who
don't
communicate
in
standard
ways
just
through
spoken
or
written
English.
So
we're
excited
about
that
and
then
finally,
just
to
wrap
up
some
events
that
we
have
coming
up.
C
We
have
our
community
forum
on
May
23rd
I,
hope
that
the
board
members
will
be
able
to
attend.
It
will
be
held
at
the
Boston
Public
Library.
In
the
same
space
we
have
the
Transportation
Summit.
Our
a
DA
day
is
July
24th
around
City
Hall
plaza
it's
a
Tuesday
from
12:00
to
2:00.
We
have
the
abilities
Expo
coming
again
to
the
Convention
Center
in
September
and
we'll
also
be
doing
a
civic
engagement
event
in
September.
We
did
hold
a
transportation
summit
in
March
and
I
know
several
of
board.
C
A
Yet
at
this
point,
and
so
this
event
was
an
opportunity
to
achieve
just
that
which
was
really
incredible,
and
so,
as
part
of
the
day,
it
was
two
hours
for
those
who
didn't
attend
and
for
anybody
in
the
audience
for
the
people
watching
at
home.
It
was
about
two
hours,
the
Boston
Public
Library.
It
was
cope
co-hosted
with
the
Metropolitan
partnership
organization,
which
those
transporting
transportation
planning
planning
for
kind
of
the
Boston
and
Metro
area,
and
so
we
had
about
ten
different
breakout
tables
with
different
topics
of
transportation
related
to
bike
access.
A
Buber
lifts
buses,
sidewalks
MBTA
in
general,
anything
you
could
think
of.
We
had
the
topic,
self-driving
cars,
all
sorts
of
topics,
and
then
people
had
the
choice
of
sitting
at
those
tables
with
both
a
scribe
and
someone
who
was
facilitating
the
conversation
and
then
an
also
an
ask
expert
on
that
topic,
and
so
people
were
able
to
kind
of
give
their
feedback
and
their
thoughts
and
concerns
related
to
the
different
aspects
of
transportation.
In
hopes
that
the
NPO
is
able
to
then
incorporate
it
in
their
five-year
transportation
plan.
A
They
have
extensive
notes
that
they're
trying
to
get
through
at
this
point.
So
we
haven't
gotten
any
sort
of
report
back
from
them,
but
we
do
think
that
the
the
event
was
a
really
big
hit.
We
got
a
lot
of
good
feedback
from
people,
a
lot
of
critical
feedback
about
different
aspects
of
transportation
and
actually
a
lot
and
a
lot
of
people
were
very
impressed
with
the
turnout
and
the
number
of
people
and
kind
of
the
information
they
were
getting.
A
So
we're
we're
hoping
to
maybe
host
an
event
like
this
in
the
future
or
host
events
similar
to
this
on
different
topics,
so
not
just
transportation.
But
how
else
can
we
bring
kind
of
have
the
important
key
members
and
key
stakeholders
in
different
topics
and
bring
the
disability
community
to
them
so
that
they're
able
to
hear
the
concerns
and
comments
in
different
areas?
Yeah.
C
I
mean
if
the
board
has
any
suggestions
for
topics
we're
always
welcome
to
to
let
Jessica
or
myself
know
and
we'll
definitely
work
on
it.
We
would
like
to
make
it
an
annual
event,
not
necessarily
on
transportation
but
just
like
Jessica,
said
breakout
sessions
on
a
certain
topic
with
user
experts
and
stakeholders
at
the
table.
So
we
will
share
the
results,
so
they'll
be
spread
widely
and
they'll
be
part
of
the
MPs
report.
C
So
we're
looking
forward
to
that
and
looking
forward
to
doing
it
again,
great
Thank,
You,
Jessica
and
just
one
final
update,
I
know:
we've
been
working
with
the
library
to
get
better
access
to
the
front
entrance
and
we
have
a
commitment
from
them
to
have
the
ramp
reinstalled
in
time
for
our
community
for
in
May.
So
once
I
get
that
information,
I
will
be
sure
to
update
everybody.
But
it's
just
a
few
weeks
away
now
about
a
month
away
right
now
so
they're
on
track
to
have
the
ramp
installed
before
then,
and
that's
it.
K
C
Should
be
a
permanent
temporary
ramp,
they're
gonna
be
building
a
built-in
ramp
as
part
of
their
longer
turn
longer
term
capital
planning
to
do
the
front
entrance
over
and
provide
access,
because
it's
a
historical
building,
it's
all
beautiful
architecture,
so
they
have
a
whole
plan
to
to
improve
accessibility.
But
this
should
remain
until
I
know.
K
C
My
thinking
is
that
where
it
was
like
Jessica
said
it's
so
much
information
I
mean
it
was
ten
tables
of
seven
or
eight
people.
Each
talking
for
you
know
half
hour
to
half
hour
sessions,
so
they're
gonna
pull
together
a
report
so
I'm
thinking
it
will
be
like
a
brief
summary
of
trends,
and
you
know
main
themes
that
they
heard
and
and
more
detailed
notes.
So
I'm
assuming
they'll
be
giving
us
a
report
which
will
be
able
to
distribute
widely
we'll,
probably
put
a
link
on
our
website.
D
C
Funny
you
should
ask
that
is
a
great
transition.
Patricia
did
you
want
to
talk
about
that
as
part
of
your
report
to
maybe
you
could
start
with
that?
But
yes,
the
city
I,
don't
know
if
people
saw
in
the
newspaper,
but
the
city
just
announced
last
week
that
they're
implementing
an
activation
program
on
City
Hall,
plaza
with
tons
of
big
plans
for
beer
gardens
and
all
these
events
Thank.
L
L
Lighting,
oh
yes
and
I
want
to
give
kudos
to
Sarah
loon
she's
been
working
really
hard
producing.
This
new
document
from
our
office
is
very
concise,
one-page,
double-sided
checklist
specifically
for
events
at
City
Hall,
and
it's
going
to
be
now
used
for
all
the
events
coming
up
this
year.
So
now
it's
available
for
use,
and
that
includes
accessible
entrance
and
notifications
on
websites
for
the
event
planners
and
a
lot
of
information
and
resources,
and
a
lot
of
encouragement
to
call
us
and
meet
with
us
to
get
our
experience
and
share
information.
So.
C
We
can
send
that
checklist
to
the
board
if
you're
interested,
like
Patricia,
said
it's
two
pages.
Everyone
who's
having
a
large
event
on
City
Hall,
plaza
like
hub
week
or
the
patios
or
the
winter
boston
event
will
have
to
fill
it
out,
and
it
asks
very
specific
questions
about
like
other
accessible
bathrooms.
Where
are
they
located?
Is
there
an
accessible
path
to
travel?
D
L
L
We've
been
having
public
meetings
throughout
the
state
in
total,
there's
going
to
be
six
public
meetings
and
we've
done
it
three.
The
first
one
was
in
immersed,
second
one
in
Worcester
and
third,
what
in
Boston
next
week,
there's
one
in
Salem
and
then
Fall
River
and
Chi
anise.
The
purpose
of
this
public
hearings
is
to
get
feedback
on
the
proposed
regulations
for
521
CMR.
This
is
a
process
that
has
been
taking
a
long
time
about
eight
years,
so
we're
excited
to
see
this
moving
forward.
The
other
part
of
this
process
is
the
change.
L
B
B
Okay,
so
I
just
want
to
validate
what
Patricia
says.
We
only
have
about
nine
weeks
left
in
the
formal
fashion
for
I
mean
in
the
general
session
before
they
break
off
at
the
end
of
July
for
the
election.
Yes,
though,
if
it
doesn't
happen
in
the
next
time
week,
that
most
likely
will
not
happen,
so
please
do
contact
your
legislator.
If
this
is
something
you
care
about.
L
Thank
you,
girl,
and
so
a
little
bit
of
information
on
the
timeline
of
the
process
of
this
proposed
regulations.
The
trial
month
timeline
is
the
public
comment.
Period
has
been
extended
for
one
month
from
June.
Now
it's
going
to
be
the
deadline
is,
has
been
extended
to
July,
2nd
after
that
day
July.
Second,
then
the
subcommittee
there
has
been
meeting
for
four
years.
They
are
going
to
reconvene
and
assess
the
feedback
that
we
got
from
the
public
and
the
suggestions
and
after
that,
in
January,
probably
the
regulations
would
be
promulgated.
L
After
January
of
2019
there
will
be
a
six-month
transition
period
period
where
projects
can
use
either
the
new
regulation
or
the
old
regulation.
They
can't
make
some
match,
but
there
is
a
six
month
period
and
after
that
six
month,
there's
a
drop-dead
date
to
adapt
the
new,
updated
regulations,
and
after
that
there
will
be
training
for
building
officials.
Officials
on
the
new
regulations.
L
B
B
The
other
thing
Patricia
I,
heard
the
Commissioner
say
that
in
the
next
few
months
we
will
be
expanding
the
13
members
and
it
might
be
nice
once
the
Commission
is
fully
up
and
functioning.
If
there
were
maybe
a
system
implemented
where
we
could
maybe
electronically
share
all
their
various
requests
that
the
city
bought
and
get
so
that
the
Commission
could
help
the
mayor's
office
give
their
opinion
on
the
approval
or
disapproval
of
the
various
requests.
Yes,.
C
L
We
sent
out
the
information
about
the
may
18th
training
and
I
I'll
take
RSVPs
the
person
that
would
like
to
come
and
attend
the
audience
that
we're
targeting
is
a
DEA
coordinators
of
municipalities
and
commissions
on
disabilities,
and
the
subject
is
how
to
review
various
applications
for
the
Massachusetts
architectural
access
board.
So.
B
B
B
I
Good
evening,
everybody
David
Vieira
from
Hyde
Park
I,
just
want
to
in
the
spring
season,
bring
to
everybody's
attention
again
that
it's
bike
season
in
Boston,
and
it
seems
that
the
police
department
in
the
city
are
making
bikes
very
accessible
in
our
city,
but
that
makes
it
a
problem
for
people
with
disabilities,
because
the
bikers
are
parking,
locking
their
bikes
up
on
poles
that
obstruct
sidewalks.
They
are
traveling
the
wrong
way
down
one-way
streets.
They
are
riding
their
bikes
in
sidewalks
and
across
active
pedestrian
crosswalks.
I
Chapter
85
of
the
Mass
General
Laws
have
some
very
specific
rules
that
we
don't
seem
to
be
enforcing
here
in
the
city.
So
I
put
that
on
the
table,
for
you
and
I
also
recommend
that,
on
a
beautiful
spring
day,
you
try
to
walk
through
Copley
Square
and
avoid
bike
obstacles.
You
find
it
virtually
impossible.
Thank
you.
N
N
Now,
with
these
newer
ones,
then,
now
that
they've
created
a
permanent
bench
space
that
wasn't
available
I
mean
that
wasn't
enforced
before
that
it
was
a
retractable
seat
that
could
be
put
down
as
needed
lifted
up
as
needed.
Now
that
it's
a
stationary
bench,
that's
always
down,
it,
is
not
feasible
to
have
two
wheelchairs
tied
down
for
the
same
vehicle.
N
So
the
other
problem
is
that,
with
the
continued
scarcity
of
lyft
and
uber
wheelchair
accessible
vehicles
or
the
fact,
the
new
piece
I
want
to
introduce
here
tonight
is
that
those
aren't
those
minivans
even
best-case-scenario,
cannot
accommodate
all
power.
Chairs,
Jerry
and
I
had
had
that
that
discussion
that,
although
our
chairs
can
go
in,
there
saw
in
some
vehicles
better
than
others,
and
that
would
be
true
that
that
was
that's
excellent,
that
the
Commissioner
has
had
discussions
with
the
Boston
cab
services
to
see
about
theirs.
N
But
all
those
vehicles
are
the
same
their
minivans,
and
so
there
are
always
going
to
be
restrictions
on
for
people
who
have
certain
power
chairs
or
people
who
might
need
a
slightly
larger
vehicle
and
I
didn't
know
whether
mv-1
vehicles,
if
you're
familiar
with
those
type
of
vans,
I,
didn't
know
if
that
would
be
a
possibility
or
if
that
would
meet.
The
needs.
You'd
obviously
need
to
have
wheelchair
users
who
have
larger
chairs.
N
Try
that
out,
but
right
now,
I
feel
that
the
situation
is
such
that
now
that
many
wheelchair
users
have
relied
on
those
ride
vans
and
now
that
might
be
a
further
restriction
on
on
some
of
that
availability.
So
I
just
wanted
to
again
say
this:
is
an
ongoing
I
continue
to
work
with
uber
and
lyft
to
try
to
help
in
that
sector,
but
that
it
is
an
unmet
need
for
for
people
who
use
wheelchairs?
Thank
you
have.
N
I
planned
I
plan
to,
but
I
actually
wanted
to
ask
your
advice
of
what
channels
how
to
best
proceed
with
that,
because
these
these
vans
were
already
bought.
This
will.
This
was
already
a
done
made
decision
the
Oh,
the
vehicles
they
were
intended
to
replace,
definitely
need
to
be
taken
out
of
service.
It's
and
they're
really
not
workable,
that
if
some
of
them
are
still
on
the
road,
a
lot
of
them
have
mechanical
BRIT.
N
The
older
vehicles
have
mechanical
breakdowns
and
the
air
conditioning
doesn't
work
in
the
summer,
so
people
with
certain
medical
conditions
that
really
nobody
should
have
to
put
up
with
that.
But
for
some
people
it's
really
an
even
more
harmful
situation,
so
I
did
want
to
first
broach
the
Commission
before
finding
out
how
to
navigate
that,
because
it's
given
that
that
decision
already
was
made
that
it's
then
finding
what
additional
solution
can
be
provided.
Yeah.
N
I
did
want
to
just
bring
it
to
this
forum,
because
I
think
there
might
be
users
who
wheelchair
users
who
don't
yet
know
that
this
has
happened,
or
they
might
not
have
been
in
a
situation
where
they're
affected
by
it.
Yet,
but
that
could
could
be
a
problem
on
a
given
day
and
it
could
be
somebody's
long-awaited
medical
appointment.
That
is
impacted,
I've.
K
Actually
used
the
new
bands
and
for
the
ride,
yeah,
yeah
and
I
think
it's
interesting,
because
I've
talked
to
both
passengers
and
drivers
and
both
have
said
that
they
didn't
have
any
input
in
purchases
of
the
new
event
and
one
time
one
of
the
drivers
that
was
liking
me
as
a
second
passenger,
had
a
hard
time
blocking
me
because
he
was
a
big
guy.
And
you
know
it
is
difficult
to
get
in
between
two
chairs
and
he
has
bad
knees.
K
So
he's
not
just
bad
for
the
passenger,
but
it's
also
bad
for
the
drivers
and
it's
also
a
safety
issue,
because
when
you're
that
close
to
each
other,
if
he
puts
on
a
break
you're,
basically
your
knees
is
gonna
hit
that
front
seat
which
is
not
movable
or
the
chair.
That's
in
front
of
you,
so
they
really
should
have
considered
that
have.
C
C
So
that
was
one
of
the
issues,
but
just
to
mention
two
about
the
minivans,
all
of
the
minivans
measurements
are
equivalent
to
the
ad
a
so
if,
if
a
power
chair
doesn't
fit
in
it,
you
know
that
would
be,
unfortunately,
something
that
they
may
have
to
just
continue
using
the
ride
or
a
bus,
because
I
don't
know
if
you're
familiar
with
that,
but
for
years
the
accessible
cabs,
the
waves
in
Boston
really
weren't
accessible.
They
didn't
meet
those
regulations,
the
measurements,
but
now
we
go
strictly
by
that
and
they
are
fairly
generous.
C
N
To
follow
up
points
III,
my
issue
isn't
literally
being
able
to
go
up
the
ramp,
but,
for
instance,
just
tonight,
I'm
coming
over
I
was
riding
in
a
lift
vehicle
and
because
these
are
you
use
for
both
wheelchair
accessible
vehicles
way
as
wave
vehicles
as
well
as
for
regular
lyft
and
uber
rides.
There's
a
third
bench,
that's
retractable,
and
tonight
the
just
with
the
the
bad
potholes
I
wound
up
hitting
my
head
on
that
retractable
bench.
N
It
was
no
big
deal,
but
it
there
are
some
of
the
vehicles
where
they've
taken
out
that
third
bench
and
I
think
there
ought
to
be.
I
was
speaking
to
the
driver
about
it
about
having
some
of
them
that
are
committed,
wave
vehicles.
That
would
still
allow
you
to
have
four
other
passengers,
one
in
the
front
seat,
and
then
the
second
bench
is
still
there.
N
But
if
that
third
bench
we're
taken
out,
it's
a
question
that
once
you're
inside
a
van
in
a
power
chair
that
that
that
there's
not
so
I
I,
think
that
this
impacts
more
people,
even
for
myself,
I've,
sometimes
I've
had
to
in
some
of
the
vehicles
we've
had
to
put
put
the
chair
on
the
diagonal
or
those
kind
of
things
so
I'm
not
talking
about
people
who
might
really
need
a
more
customized
solution.
I.
This
is
still
in
the
realm
of
people
who
use
power,
equipment,
I.
Think.
C
N
The
other
issue
just
to
second,
the
problem:
the
drivers
also
I've
spoken
with
more
than
one
driver
and
the
other
issue-
that
the
drivers
don't
like.
Apparently,
there's
not
a
lot
of
legroom
for
them
up
in
the
front
of
those
van
the
new
vans.
So
one
of
them
told
me
we
we
give
the
new
vans
to
the
new
drivers
and
they
think
they're
getting
something
special.
C
It
well
thank
you
for
those
points
and
I
just
want
to
remind
board
members
to
if
there's
anything
that
you
feel
you
want
to
write
letters
of
support
or
concern.
You
know,
please
use
your
position
to
do
so,
because
you
know
you
do
have
a
position
as
appointees
of
Mayor
Walsh
that
carries
some
weight,
so
you
know
think
about
that.
Moving
forward.
D
B
O
Name
is
Jim
Rosa
I'm
from
Saugus
and
I'm,
also
on
the
act
boy
and
the
Salem
Independent
Living.
The
answer
to
the
gentleman's
question
on
the
bicycle:
I
ride
a
bicycle
too
I
write
a
neat
bike
because
I
can't
ride
a
regular
bike.
Because
of
my
like
your
question
is
a
good
question.
The
problem
is:
is
these
hub
ways
and
you
get
I'm
a
seasonal
biker.
I
also
use
the
ride
when
it's
bad
out.
I
also
use
a
cane.
O
But
the
thing
is
it's
I'm,
not
a
seasonal
bike
on
this
I
bike
all
year
round
and
I
called
them
the
crazies,
because
during
the
spring
summer
and
fall
everybody
in
the
world
comes
out
with
the
time
it's
dead.
I'm
like
the
only
one
out
there
in
the
road,
but
it's
like
these
people
just
come
out
and
they're
like
everywhere
on
the
road
I
agree
with
you.
What
you
can
do
about
that
I
have
no
idea.
If
the
police
can
can
do
something
with
these
hub
ways.
O
O
Masspike
might
have
a
question
and
supply
yeah,
but
I
don't
have
any
question
boss.
I
buy
some
of
all
I
buy,
Cambridge
and
I
know
what
they're
like
believe
me:
I
go
through
the
same
thing
and
I
ride
a
bike
and
I
know
what
you're
feeling
is
that
now
on
the
wheelchair
part
of
your
wheelchair
you
burr
wave,
is
trying
to
get
on
because
we
only
act.
We've
been
fighting
for
that
because
they
feel
discriminated
people
and
wheelchairs
feel
discriminated
because
it
is
still
part
of
their
body
and
the
blind
can
use
it.
O
O
I,
don't
know
I
hope
you
burr
comes
up
with
a
solution
because
it's
they
are
being
discriminated
and
yesterday
about
four
disability
people,
but
but
they're
discriminating
against
the
wheelchair
people
and
I
hear
this
at
the
airport,
all
the
time,
every
Wednesday
and
because
I'm
on
the
board
and
I
hear
from
the
same
people
all
the
time
how
come
with
being
discriminated.
How
come
with
being
discriminated.
You
know,
I
have
no
answers.
It's
you,
burr
doesn't
have
a
phone
number,
you
can't
call
them
you
have
to
you
can't
email
them.
O
All
you
have
to
do
is
use
their
app
and
it's
called
you
believe,
and
it
says,
and
you
go
to
win
and
says:
oh
we're
not
online.
Yet
well,
when
you're
gonna
be
online,
we
have
no
idea,
we
don't
even
know
when
they're
gonna
come
on
I
wish
they
would
come
to
our
meetings
every
every
once
a
month
and
tell
us
when
they
gonna
come
online.
It's
to
help
these
people
the
wheelchairs.
They
don't
answer
us
so
I,
don't
know
what
what
the
solution
is
to
that.
Thank
you.
Jim.
C
Just
to
give
you
an
update
on
that,
we
did.
We
did
have
a
meeting
here
in
City
Hall
in
January
when
we
brought
Ober
and
all
the
wave
owners
and
also
the
ride
to
work
on
getting
them
all
together
to
get
the
wave
vehicles
into
the
uber
pool
and
uber
is
offering
a
$20.00
incentive,
/
riper
wheelchair
ride,
for
anyone
who
signs
up
to
be
on
uber
and
takes
wheelchair
trips,
but
there's
just
such
hard
feelings
on
the
cab
industry
side
that
we've
heard
that
no
wave
drivers
have
signed
up
for
uber
wave.
C
O
B
That
the
the
way,
because
I've
been
speaking
to
people
within
the
ride
program
to
in
so
I,
don't
necessarily
agree
with
this
but
they're
saying
then
it's
an
alternative.
You
can
always
do
the
ride
if
you
don't
like
uber
and
lyft
they're,
saying
they're,
not
necessarily
required
to
follow
the
same
rules
and
regulations
like
if
you
order
the
ride.
You
have
to
have
a
fully
accessible
vehicle.
O
D
N
Just
wanted
as
a
follow-up
comment,
it's
important
to
keep
lyft
in
this
conversation,
because
lyft
has
been
more
responsive
there
they're
using
slightly
too
different
business
models.
That
uber
is
very
much
using
the
same
model
that
it's
the
drivers
choice
of
when
they're
on
the
road
when,
when
they're
available-
and
they
I
understand
my
understanding-
is
the
drivers
lease
the
vehicles
and
right
now,
what
lyft
is
doing?
The
thing
that's
much
more
customer
or
client
friendly
is
that
lyft
does
have
a
Boston
representative.
N
There's
a
person
you
can
call
there's
an
email
associated
with
that
Annelise
was
that
person
she's
just
was
promoted
and,
as
literally
I,
think
as
of
last
week
moved
on,
but
she
there's
someone
on
board
who's,
replacing
her
so
and
because
I've
actively
been
in
situations
with
them,
where
she's
speaking
with
drivers
and
with
me
about
app
problems
that
we've
we
were
able
to
resolve.
And,
interestingly,
what
lift
does
offer,
although
it's
not
sufficient
and
not
well
advertised
enough?
N
Is
that
what
they
did
as
part
of
a
contract
they
contracted
with
first
transit
out
of
Nashua
New
Hampshire,
so
they
have
one
designated
vehicle
from
5:00
a.m.
I'm
in
the
morning
till
I
think
1
a.m.
now
at
night
who
a
driver
who's
paid
by
the
hour
regard,
and
unfortunately
there
have
been
some
days.
They
have
no
ride
and
I
can
assure
you
that's
because
people,
wheelchair
users
don't
know
they
exist
because
yeah.
N
And
so
we
really
need,
and
and
a
a
year
ago,
May
I
went
to
the
MBTA
uber
lyft
meeting
and
said
for
people
who
in
earn
wheelchairs.
You
really
have
to
allow
ride
users
to
use
both
the
uber
and
lyft
app,
not
just
one
or
the
other,
and
although
they
put
that
into
effect
last
July
many
people
still
don't
know
it
that
they
are
allowed
to
also
sign
up
for
lyft,
so
I'm
not
trying
to
promote
one
over
the
other.
But
that's
just
at
the
transportation
meeting.