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From YouTube: Disability Commission Advisory Board Meeting 3-1-2018
Description
Disability Commission Advisory Board Meeting 3-1-2018
A
E
You
so
much
Carl,
so
it's
been
brought
to
our
attention
under
the
section
of
the
commissioners
report
when
we're
speaking
about
I.
Believe
it's
the
fourth
paragraph
down
in
which
we're
talking
about
the
Ride
pilot
program,
an
uber.
So
it
says
Elizabeth,
Dean
clower,
said
it's
possible
to
exceed
the
$40
limit
in
the
uber
pilot
program.
That
is
being
amended
to
say,
Elizabeth
Dean
klauer
said
the
MBTA
will
increase
their
allotted
payment
from
$13
to
$14
per
trip
and
that
client
pays
client
pays
any
additional
amount
in
the
uber
pilot
program.
B
D
B
D
F
You
Cal
I'm
actually
feeling
a
little
bit
under
the
weather,
so
I'm
gonna
ask
Jessica
to
give
the
report.
It's
basically
mainly.
What
we've
been
doing
for
the
past
month
is
organizing
our
lineup
of
spring
events.
So
jessica
is
going
to
talk
about
the
events
we
have
coming
up
and
a
few
other
initiatives.
She's
been
working
on
like
language
access
and
deaf
tax
days.
E
Sure
Thank
You,
commissioner
I
apologize
board
that
I
most
likely
won't
actually
be
able
to
provide
you.
The
exact
dates,
because
I
left
that
document
on
my
desk
but
I
will
make
sure
that
all
of
the
dates
are
sent
out
to
you
guys
by
tomorrow
or
Monday.
So,
first
of
all
the
thing
one
of
the
things
that
I'm
involved
in
is
the
ASL
tax
days.
E
It's
the
I
think
it's
a
third
annual
round
that
we've
done,
which
is
a
partnership
with
the
tax
help
coalition,
which
is
a
City
Department,
National,
Disability
Institute,
as
well
as
deaf
Inc,
and
so
we
hold
three
ASL
tax
days
that
are
all-day
events
at
deaf
Inc
and
we
provide
ASL
interpreters
and
tax
preparers
and
do
the
deaf
community's
taxes
for
free.
So
on
Friday
on
last
week's
Saturday,
we
held
our
first
one
at
deaf
Inc
and
we
did
with
the
help
of
four
tax
preparers
and
an
army
of
ASL
interpreters
and
deaf
interpreters.
E
We
did
almost
20
individuals,
taxes
we'll
have
another
one
on
March,
17th
and
then
April
7th,
we'll
have
two
more
tax
days.
It
was
very
successful
and
I
think
was
very
well
received,
which
is
great,
so
that's
an
ongoing
initiative
that
we
have
as
part
of
the
deaf
taxes
task
force,
that
we
work
to
work,
increase
financial
empowerment
for
the
deaf
community.
A
couple
other
events
that
are
coming
up.
We
have
a
transportation
summit,
which
is
the
first
time
that
we've
had
an
event
of
this
kind,
we're
working
with
the
MPO,
the
Metropolitan
apologize
Commissioner.
E
Planning
Organization
to
kind
of
get
the
opinions
and
the
thoughts
of
the
disability
community
related
to
different
transportation
topics,
so
uber
lyft
the
ride
general
transportation
infrastructure.
Things
like
that,
and
so
the
MPO
is
putting
those
thoughts
together
for
their
four-year
plan.
Moving
forward
and
that'll
be
March
27th
at
the
Boston
Public
Library
from
1:30
to
3:30,
we're
working
on
finalizing
the
flyer
and
then
we'll
be
able
to
send
that
info
out
to
you
guys
as
well.
We've
also
solidified
the
date
for
the
community
forum,
which
will
be
May
23rd.
E
Yes,
getting
them
rain
without
having
to
look
at
a
sheet
on
my
desk
that
I
left
so
and
that'll
take
place
from
I
believe
1:00
to
4:00
at
the
Boston
Public
Library
as
well,
and
once
we
finalize
that
flyer
we'll
be
able
to
get
that
info
out
to
you
as
well.
We're
also
working
on
ad
a
day
and
a
bunch
of
different
staff
trainings,
as
well
as
doing
interviews
for
the
open
board
seats
that
we
have.
E
E
So
the
language
access
policy
is
something
that
the
mayor
signed
about
a
year
and
a
half,
maybe
two
years
ago,
it's
the
language
and
communication
access
ordinance.
So
what
that
does
is
it
talks
about?
It
creates
a
language
access
plan
for
all
city
departments
that
includes
both
spoken
languages,
ASL
cart,
accessible
formats
for
online.
All
sorts
of
it
covers
simultaneous
interpretation
as
well
as
translating
documents,
and
things
like
that.
So
within
the
last
year,
they've
hired
a
language
access
coordinator,
his
name
is
Minh
R
and
she
is
located
in
the
office
of
Neighborhood.
E
E
What
are
the
gaps,
and
so
one
of
the
things
that
will
be
happening
is
our
office,
since
we
were
part
of
the
initial
creation
of
the
Orden
we'll
continue
to
sit
on
the
working
group,
as
we
kind
of
finalize
a
rollout
plan
for
different
departments
and
across
the
city.
In
general,
great
sounds
good
thanks.
Jessica.
D
D
G
H
Want
to
make
sure
that
everyone
can
cure
me.
Yes,
so
I
just
want
to.
First
of
all
introduce
myself.
My
name
is
carol
leon.
I
am
the
outreach
and
engagement
for
the
mayor's
office
for
immigrant
advancement,
and
I
want
to
say
thank
you
to
jessica
for
inviting
me
to
this
meeting
today.
So
the
reason
why
I'm
here
today
is
because
I
want
to
tell
you
a
little
bit
about
the
work
that
we
do
at
the
office
for
immigrants
advancements.
H
So,
whenever
I
give
a
presentation
about
the
office,
I
always
like
to
ask
how
many
people
have
heard
of
the
office
before
sometimes
I
get
a
surprising
number
of
hands
that
go
up
or
sometimes
I
get
no
hands
that
go
up
and
that's
a
reason.
Why
I'm
here
right,
because
I
want
to
to
know
how
many
people
know
about
the
office.
So
if
I
can
get
a
show
of
hands,
I
have
one
two,
three
four,
so
I
have
one
person
who's
sitting
over
here.
H
So
I'm
really
happy
that
Jessica
asked
me
to
be
here
today,
so
the
office
for
immigrant
Advancement
was
founded
in
1998
and
it
was
known
as
the
office
of
new
Bostonians.
So
maybe
that
rings
a
bell.
We
went
through
a
rebranding
process
in
2016,
which
I
think
it
was
a
very,
very
timely
rebranding
process
and
the
reason
why
we
wanted
to
do
that
is
because
we
would
get
a
lot
of
pee
coming
from
Brookline
or
from
Chelsea
coming
into
our
office
and
saying
that
there
were
new
Bostonians
because
they
had
recently
moved
to
Boston.
H
So
we
discovered
that
people
didn't.
It
didn't
really
resonate
the
name
of
the
office
with
the
immigrant
community.
So
we
decided
to
change
the
name
of
the
office
to
the
mayor's
office
for
immigrant
advancements.
So
the
mission
of
the
office
is
to
make
sure
that
the
that
immigrants
in
the
city
of
Boston
are
integrated
into
the
Civic
economic
and
social
life
of
the
city,
but
not
only
that.
H
We
also
think
that
it's
very
important
for
all
city
departments
and
for
the
for
not
only
for
us
to
be
doing
outreach
to
the
immigrant
community,
but
really
for
other
city
departments
to
think
about,
including
the
immigrant
communities
when
they
are
doing
programs
and
when
they
are
doing
outreach
for
the
services
that
they
offer.
So
what
I
want
to
tell
you
about
are
about
the
two
handouts
that
I
actually
that
were
passed
down
today.
So
I
want
to
tell
you
the
first
one.
H
Is
our
immigration
clinic
handout,
which
is
this
one
right
here
and
I
shared
the
links
with
Jessica
as
well
our
resources
on
our
website?
It's
very
easy
to
find
us
is
Boston
gob,
slash
immigrants,
so
the
first
one
is
our
immigration
clinic
our
immigration
consultation
started
in
2001,
so,
contrary
to
what
some
people
might
believe,
we
didn't
start
these
clinics
recently.
They
have
been
happening
for
quite
a
long
time,
so
these
clinics
are
basically,
we
have
volunteer
attorneys
that
come
to
City
Hall
and
we
offer
free
consultations,
one-on-one
confidential
consultations
with
an
immigration
attorney.
H
Why
is
this
important
for
two
reasons?
One
of
them
is
because
immigrants
actually
come
to
City
Hall
and
they
have
maybe
one
of
their
first
interactions
with
City
Hall
when
they
come
to
our
clinic
to
get
the
service,
and
the
second
one
is
that
we
also
want
to
make
sure
that
the
immigrant
community
has
access
to
reliable
information
from
a
licensed
immigration
attorney.
H
One
of
the
issues
that
our
that
we
have
in
the
immigrant
community
is
that
there
are
fraudulent
attorneys,
something
that's
very
well
known,
as
notary
publics
in
Latin,
America
and
in
other
countries,
their
usual
lawyers,
but
here
in
the
United
States
or
non.
So
they
do
what
it's
called
the
unlawful
practice
of
immigration
law.
And
this
is
one
of
the
ways
and
we
can
combat
the
issue.
So
the
consultations
are
free.
H
We
offer
them
the
first
and
the
third
Wednesday
of
the
month
and
that
we
have
definitely
seen
a
rise
in
attendance
in
the
past
year
and
that's
also
been
due
to
the
announcements
that
that
have
been
made
regarding
immigration
at
the
federal
level.
So
I
definitely
wanted
everyone
to
know
about
that
service.
Going
off
the
immigration
clinic.
One
of
the
other
programs
that
we
have
been
working
on
recently
are
large-scale
immigration
clinics.
So
there
are
so
many
people
that
we
can
help
on
a
given
day
for
only
two
hours
with
three
or
four
attorneys.
H
So
what
this
means
is
that
people
who
have
temporary
protected
status
will
lose
the
work
permit,
that
they
have
been
granted
through
this
program
and
they
will
basically
have
to
return
to
their
country
of
origin.
So
the
reason
why
we
have
this
clinic
is
because
immigrants
that
have
these
status,
they
might
be
eligible
for
what
we
call
other
forms
of
immigration
relief.
H
H
The
other
TPS
I
was
recently
ended,
was
a
Haitian
TPS
and
the
reason
why
I
mentioned
this
is
because
the
three
largest
immigrants
community
communities
in
Boston,
the
number
one
is
from
China
number
two
is
from
the
Dominican
Republic
and
the
third
largest
immigrant
community
in
the
city
of
Boston,
is
from
Haiti.
So
we
are
currently
working
on
a
partnership
with
community
leaders
in
the
indication
community
to
organize
another
clinic
without
community
as
well.
H
We
also
do
other
work
and
I
definitely
wanted
to
touch
base
a
little
bit
about
the
immigrant
integration
work
that
I
don't
do,
but
that
one
of
my
colleagues
actually
works
on
and
the
immigrant
integration
work
is
very
sickly,
focused
on
one
of
the
parts
of
the
mission
of
the
office,
which
is
making
sure
that
immigrants
have
access
to
city
services.
So
one
of
the
examples
of
this
immigrant
integration
agenda
has
been
one
of
my
colleagues
was
very
involved
in
a
campaign.
H
H
Remember:
I
opened
my
mail
and
I
got
this
little
mailer
with
information
about
early
voting
and
you
might
not
have
noticed,
but
that
mailer
was
actually
translated
into
different
languages
and
one
of
the
reasons
why
that
happened
is
because
Selina
who's,
one
of
my
colleagues,
was
involved
in
the
in
the
process
of
planning
the
early
voting
campaign
and
she
made
sure
that
they
they
thought
about
translating
the
materials
and
we
were
assisting
them
in
doing
outreach
to
the
immigrant
community.
So
they
knew
that
this
program
was
happening.
H
So
that
is
a
little
bit
of
a
part
of
the
immigrant
integration
agenda
that
has
been
happening
in
the
office.
One
other
thing
that
I
wanted
to
mention,
which
is
regarding
policy,
which
I
think
it's
really
really
important
for
everyone
to
know
and
I
don't
have
all
the
technical
skills
that
I
wish
I
had.
That's,
usually
my
colleague
on
who's,
our
communications
and
policy
advisor,
but
I
wanted
to
mention
the
trust.
Act
I,
don't
know
if
anybody's
familiar
with
trust
Act
here
I
will
explain
it
in
very
lame
terms.
H
H
We
work
with
a
lot
of
different
community
organizations
and
a
lot
of
the
work
that
we
do
are
referrals,
and
the
reason
why
that
is
is
because
we
do
not
have
the
capacity
to
help
everyone,
but
we
do
have
the
capacity
to
direct
people
in
the
right
way.
So
if
everything
fails,
if
you
cannot
think
of
anyone,
I
hope
that
you
can
think
of
our
office
as
a
resource
for
the
immigrant
community,
we're
incredibly
happy
to
help,
and
we
are
there
for
for
the
immigrant
community.
H
So
I
just
definitely
wanted
to
mention
that
and
I
am
happy
again
to
pass
along
our
contact
information
to
Jessica.
So
she
can
give
it
to
you.
My
contact
information
I
seek
Spanish.
We
have
a
very
multilingual
office,
I
think
the
only
language
that
we're
missing
is
Haitian
Creole,
which
I
really
wish.
We
had
someone
who
could
speak
in
and
but
we
have
a
couple
of
people
who
speak
Spanish.
One
of
my
colleagues
speaks
and
Cantonese
I
have
another
colleague
who
speaks
Vietnamese
and
in
between
all
of
us,
which
are
a
vest.
H
But
if
again,
if
everything
fails,
3-1-1
also
has
a
language
line.
So
if
someone
calls-
and
they
don't
speak,
the
language
3-1-1
can
help.
And
if
someone
comes
to
our
office
for
especially
for
immigration
clinic,
we
also
use
the
language
line
to
provide
interpretation.
So
with
that
said,
I
know:
I
have
five
minutes
and
I
want
to
make
sure
that
I
leave
time
for
questions
so
I
want
to
open
it
up
to
questions.
If
there's
any
does.
C
Do
you
see
I
do
have
two
questions.
Maybe
so.
First
of
all,
I
want
to
tell
you
that
I
really
appreciate
you
coming
here
and
they
angry
appreciate.
The
information
and
I
also
want
to
tell
you
that
I.
Thank
you
very
much
for
what
you
do
and
I
find
it
fantastic
that
you're
working
with
the
police
together,
because
that's
really
crucial,
and
so
my
first
question
is
more.
Like
a
general
question,
I
heard
you
at
the
beginning
of
your
presentation.
H
I
am
I
was
a
little
bit
part
of
the
process.
We
actually
worked
with
a
consulting
firm
to
do
the
rebranding
of
our
office,
and
we
had
staff
meeting
someone
we're
talking
about.
You
know
why
do
we
think
is
the
best
title
for
the
office
and
I
think
that
you
know
there
are
a
lot
of
offices.
They
actually
III
want
to
talk
about
these,
because
our
office
is
very
unique.
H
So
I
think
that
at
least
like,
if
you
were
to
ask
me
for
my
perspective
on
the
word,
I
think
that
that's
what
I
would
say
and
I
really
love
it.
I
I
think
it's
a
lot
more
empowering
to
the
immigrant
community
to
know
that
there's
an
office
to
help
them
advance
them
rather
than
to
only
help
them.
You
know
so
I
think
that
that's
a
little
bit
of
the
thought
behind
them
all.
C
Right
and
yeah,
the
second
question:
I,
have
you
okay,
I,
admit,
I'm,
not
really
very
another,
very
familiar
with
the
process
of
when
you
call
3-1-1
and
by
you
dimension
that
you
would
use
3
1
1.
So
my
questions
would
says
involves
the
process
like.
If
you
have
someone
who
who
is
deaf
or
hard
of
hearing,
are
you
able
to
use
that
as
2
1
1
I
to
get
service
to
get
someone
who
speaks
American,
sign
language
or
other
kind
of
sign
language
I
am.
H
E
H
Usually,
for
that,
we
actually
and
it's
on
the
Flyers.
While
we
ask
people
that
if
they
need
interpretation
that
they
give
us
a
call,
so
we
will
arrange
for
someone
to
assist
us
with
that
beforehand
and
even
if
they
come
to
the
clinic
and
they
need
assistance
with
that,
I
would
probably
usually
call
Jessica
for
it,
and
but
we
would
definitely
want
to
have
someone
who's
like
certified
and
who's
a
professional
so
and
because
this
is
the
other
thing
right.
H
C
E
E
For
specifically
for
these
consultations,
what
would
happen
is
that
most
likely
I
would
come
down
and
explain
exactly
what
Carol
explained
of
the
fact
that,
due
to
the
nature
of
the
consultations,
I
actually
am
not
equipped
to
provide
service,
but
would
work
with
the
Constituent
and
Carol
and
their
office
to
essentially
to
reschedule
so
that
they
are
able
to
come
to
another
clinic
and
are
able
to
get
the
services
needed.
Thank
you.
E
I
J
I
I
H
H
D
H
D
H
E
D
K
D
We
were
all
in
attendance,
and
the
mayor
gave
the
mayor
gave
an
update
of
what's
going
on
in
the
city
of
Boston
and
talked
about
issues
such
as
housing,
education,
the
opioid
crisis
and
a
number
of
other
issues
felt
with
a
knife.
It
was
a
nice
event,
I
wanted
to
let
let
the
community
know
that
there
are
a
number
of
advocacy
days
coming
up
at
the
Statehouse.
This
is
budget
season.
So
there's
a
lot
of
advocacy
day.
D
March
8th
is
deaf
and
hard-of-hearing
constituent
day
on
March
13
is
blind.
Legislative
information
networking
day
on
March
29th
is
deafblind.
Awareness
Day,
March,
7th
is
also
developmental.
Disability
Council
is
also
having
an
event,
and
most
important
is
on
Friday
March
16th
is
the
Ways
and
Means
here
and
which
is
open
to
the
public
which
anybody
in
god
new
auditorium
at
10
a.m.
D
and
anybody
from
the
our
entire
state
can
come
and
testify
at
the
way
the
means
hearing
on
any
part
of
the
budget
that
may
impact
them
directly
and
that's
an
important
opportunity
to
come
and
advocate
for
your
need
and
and
let
the
legislators
know
for
a
ten
what
what
your
concerns
are
about
the
budget
so
that
that's
my
brief
report.
Are
we
ready
to
go?
Yes.
K
Evening,
everyone,
as
he
said,
my
name,
is
officer
Dana
and
I
am
with
the
Transit
Police
Department
I.
Do
community
outreach
for
our
department
on
a
variety
of
different
aspects,
but
tonight
that
came
to
kind
of
introduce
to
you.
If
you
don't
already
know
about
it,
we
have
an
app
that
you
can
put
on
your
Android
or
iPhone.
That
has
been
we've
gotten
incredible
feedback
on,
in
that
it's
accessibility,
but
also
in
that
it
is.
K
It
makes
people
feel
a
little
bit
safer
because
of
the
manners
in
which
it
can
be
used
and
I'll
go
through
it
step
by
step
with
you
and
walk
you
through
either
how
to
download
the
app
onto
your
phone
or
what
have
you,
but
also
what
options
and
and
what
features
the
the
program
has.
So
if
you
were
to
download
the
app
is
that
big
enough
for
everyone
to
see?
Is
that
clear
enough?
Yes,
okay!
K
So
that's
the
basically
the
home
screen
that
comes
up
when
you
download
the
app
which,
if
you
decided
to
download
it,
you
would
search
it
by
MBTA
sea
se,
so
SE
e
sa
Y,
that's
the
home
screen.
So,
even
right
off
the
bat,
it
tells
you
it's
very
quick
that
if
you
pulled
it
up
and
you
wanted
to
report
a
problem
or
call
the
police,
you
could
do
it
very
quickly.
If
you
call
911
phone,
it
automatically
goes
to
the
State
Police.
That's
kind
of
will
accept
in
the
city
of
Boston.
K
Excuse
me
in
the
city
of
Boston.
It
goes
to
Boston
Police
Department,
but
cell
phones
generally
go
to
the
State
Police.
They
then
determine
where's
the
call
for
service
needed,
and
then
they
transfer
it
to
the
appropriate
Department.
For
this
case,
when,
if
you're
on
the
T
or
if
you're
involved
than
an
issue,
that's
happening
on
the
teeth.
This
goes
right
to
the
dispatcher.
Who
can
contact
us
immediately?
So
it's
a
little
bit
of
a
time.
Saver,
maybe
seconds
but
sometimes
lord
knows
seconds
can
seconds
can
save
a
life.
So
that's
one
feature
there.
K
One
of
the
things
if
you
were
to
click
on
that
report,
a
problem
or
report
a
crime,
it
says
report
a
problem.
Scuse
me
went
and
their
button
that
says
report
a
problem
you
can.
Actually,
it
gives
you
several
different
options
and
the
first
would
be
that
you
can
take
a
photo.
You
can
actually
anybody
here.
I
mean
everybody,
I
shouldn't
say
everybody.
Many
people
use
their
self
wants
to
take
pictures.
It's
often
a
little
less
intrusive
than
if
you
were
to
this
app
by
the
way
to
pick
up
the
phone
and
call
the
police.
K
K
So
that's
the
first
part.
So
that's
the
take
a
picture
function.
Next,
you
can
select
the
report
type
well.
Actually,
we
can
go
right
through
the
selecting
report
type.
It
gives
you
a
drop-down
menu
with
all
sorts
of
different
things
that
you
can
report
to
us.
It
may
even
be
a
complaint
about
service
that
can
come
through
here
as
well.
We
would
then
forward
that
information
on
to
the
appropriate
parties,
whether
it
be
an
inspector
or
whether
it
be
some
sort
of
customer
service
complaint
that
needs
to
go
through
Park
Plaza.
K
We
would
send
that
through
as
well,
but
if
someone
was
to
see
an
issue
that
they
wanted
to
report
to
us,
we
get
right
to
it.
We
have
a
system
what
accessibility
meeting
that
we
have
at
Park,
Plaza
on
a
monthly
basis
as
well,
that
I
often
attend,
and
very
often
we
get
from
individuals
that
see
buses
parked
and
handicapped
spot.
Excuse
me:
buses
people
parked
in
bus
stops
which
supposed
to
be
accessible
for
everyone.
K
K
They
have
taken
pictures
of
vehicles,
of
course,
with
the
license
plate
and
where
they
are
very
easy
for
us
to
respond
to
something
like
that,
and
in
fact
technically
we
could
actually
mail
it
take
it
over
the
phone,
all
right,
male-male,
a
citation
to
someone.
So
that's
in,
depending
on
the
city
or
town
that
that's
in
but
say.
Let's
say
it
happened
in
Malden,
though
there's
a
vehicle
parks
and
a
bus
stop
in
Malden.
They
send
that
in
to
our
dispatcher.
K
If
we
can't
get
there
quickly
enough,
we
can
call
the
Malden
Police
Department
and
ask
them
to
go
out
and
write
a
citation.
So
it's
it's
very.
It
quickens
up
the
process
of
us
being
to
respond
to
calls
for
service,
so
some
more
things
that
you
could
I
just
scroll
down
on
the
their
report,
types
even
on
rouille
behavior,
which
can
be
frightening
to
folks.
Kids.
On
the
t.
Anybody
here
travels
anywhere
during
school
times.
You
can
I'm
sure
that
you've
seen
that
the
kids
get
a
little
riled
up,
shall
we
say
unattended.
K
Children
sometimes
we'll
do
that
so
anyway,
unattended
bags
and
back
packages
are
also
on
there
as
well.
So
anything
along
those
lines
you
wish
to
report
to
us
or
even
other,
and
you
can
type
in
what
the
issue
is
manually.
So
you
can
take
a
picture.
You
can
take
a
video
and
send
it
to
us
as
well
by
the
way
so
back
to
that
take
a
photo
option.
I
shall
put
this
earlier.
K
This
is
this
our
chief
of
polices
office.
This
is
just
be
taken,
and
this
is
using
that
for
to
take
a
picture
with.
So,
if
you
were
to
take
a
picture
you
use
the
blue
button
down
below.
You
would
then
hit
the
checkmark
button
on
the
bottom
left
there.
That
means
it
accepts
it
and
is
ready
to
send
it.
K
It
attaches
it
right
to
the
report
and
then
you
can
explain
you
can
either
type
in
that
box
there,
which
you
wish
to
tell
us
about,
or
you
can
go
down
to
the
drop
down
menu
like
the
select
a
report,
type
or
select
a
location
and
we'll
go
to
the
location
as
well
locations,
pretty
much
anywhere
that
you
would
be
on
the
MBTA.
The
locations
would
be
available
to
you
here:
blue
line
red
line
even
on
the
commuter
boats
etc.
K
Let's
say,
for
example,
I
clicked
on
the
blue
line.
It
comes
up
with
all
of
the
blue
line
stations
that
would
be
on
the
blue
line
so
that
you
could
then
choose
quickly
which
one
you
want
it's
a
little
quicker
than
typing
everything
out
back
to
that.
So
our
complaint
here
was
regard
to
the
chief's
office.
So
to
speak
with
the
picture,
it's
a
comment
or
complaint
in
regard
to
government
center.
That's
some
of
the
things
that
we
would
have
you
know
I
I,
hypothetically
chose
on
here
then
the
bottom.
K
There
excuse
me
second
box
at
the
bottom.
It
says
anonymous.
You
can
send
a
report
to
us.
A
report
complaint
whatever
it
might
be
to
us
anonymously
what
it
does.
It
does
not
grab
your
phone
number.
What
it
does
do
is
it
does
give
us
a
geographical
location
because,
let's
say,
for
example,
somebody
gets
into
a
fight
with
her
boyfriend
or
girlfriend
and
she's
in
Malden,
and
she
calls
up
to
say
my
boyfriend
just
punched
me
at
Government
Center.
Well,
we
go
to
government
center.
There's
nobody,
there
is
it
possible.
Sometimes
people
make
false
reports.
K
It
happens
so
that
geographic
location
basically
can
actually
tell
us
whether
or
not
somebody's
calling
us
from
California
to
report
on
there's
an
unattended
bag
somewhere.
We're
definitely
still
going
to
look
at
that,
but
we
it
gives
us
a
little
bit
of
concern
or
or
it
gives
us
an
opportunity
to
check
into.
Is
this
possibly
not
a
correct
call
or
not
a
not
a
legitimate
call,
so
then
that
bottom
on
button
there
says
send
report
again.
It
goes
directly
to
the
dispatchers
desk.
K
K
K
Don't
know
why
no
offense
anyone
but
I
find
that
this
just
works
a
little
bit
more
easily
for
me,
because
maybe
because
I'm
used
to
it
so
say,
for
example,
you're
looking
to
see
the
next
train
coming
through
Needham,
you
click
on
Needham.
It
would
then
tell
you
what
the
next
coming
trains
were,
etc.
K
This
is
when
you
sign
on
to
the
app
as
well.
It
offers
you
different
types
of
alerts
that
you
can
get
so
say.
For
example,
you
take
the
Needham
Line
all
the
time
and
you're
getting
ready
to
go
to
the
train
station.
It
will
shoot
you
an
alert,
if
say,
for
example,
your
trains
delayed
such
and
such
you
know.
Such
and
such
the
Needham
Lang,
for
example,
train
number
603
is
gonna,
be
10
minutes
late.
K
Well,
now
you've
got
a
chance
to
get
a
cup
of
coffee
so
on
or
near
service
anyway,
back
to
the
gap
again.
So
this
again
the
home
screen.
So
those
are
some
different
options
that
are
available.
So
that's
that
second
button
down
there
for
the
alerts.
The
third
thing
down
there
is
the
settings.
So
what
you
can
do
is
you
can
actually
send
an
alert
in
or
I'm
sorry.
This
is
back
to
the
alerts
again.
I
think
my
slides
got
mixed
up.
K
I
apologize,
so
this
explains
what
the
alerts
are,
that
you
would
be
requesting
the
app
to
send
to
you.
So
forgive
me
to
bounced
around
too
much
Providence,
don't
mind.
That's
the
terrain.
I
sometimes
take
so
you
would
check
that
off
and
then
it
would
tell
you
you
can
put
in
your
information
here
and
it
actually
tells
you
again
which
trains
would
be
coming
or
going
if
something
was
canceled,
something
on
those
lines,
severe
weather
effects.
That
sort
of
thing
would
come
through
here.
K
So
as
well
on
the
settings,
you
can
look
through
all
these
sorts
sorts
of
different
things,
and
this
explains
who
basically
wrote
the
app
and
that
sort
of
stuff,
but
it
also
oh
excuse
me:
I
just
lost
my
place:
oops,
sorry
I'm,
not
a
pro
with
the
stuff
released.
Forgive
me
on
this
particular
box
here
at
the
top
of
the
screen.
It
says:
MBTA
CSA.
K
It
explains
a
little
bit
more
about
what
the
difference
is
between
an
unattended
package
and
a
suspicious
package
for
those
who
don't
know,
and
sometimes
people
don't
know
a
nun
attendant
and
it
goes
directly
through
it
and
it's
very
descriptive
and
it's
fantastic.
An
unattended
package
I'll
just
go
through
it
real
quickly
in
case
anybody
needs
to
know
and
that
it's
packed
attendant
packaged
would
be
say.
For
example,
I
was
rushing
to
go,
get
the
bus
and
I
left
my
pocketbook
that
might
be
considered
looking
at
it
doesn't
look
suspicious
in
any
way.
There's
nothing.
K
I
can
articulate
to
say
that
it
would
be
suspicious
now
if
someone
left
a
pocketbook
and
it
had
some
wires
sticking
out
of
it
or
if
someone
left
a
pocketbook
that
had,
we
literally
saw
a
packet,
we
had
a
package
at
South
Station,
one
time
that
was
ticking.
Somebody
had
an
old-school
alarm
clock
because
they
were
like
if
the
power
goes
out,
I
want
to
make
sure
I'm,
not
gonna.
K
Miss
my
flight
or
my
meeting
old
school
alarm
clock
that
somehow
got
triggered
inside
the
bag
literally
shut
down,
South
Station,
but
regardless
that
would
be
a
suspicious
package
to
us.
So
that's
some
of
it
explains
very
clearly
what
some
of
the
differences
aren't
things
to
look
for
anything
that
might
be
leaking
something
along
those
lines.
If
you
can't
see
into
it,
maybe
where
it's
placed
if
we
had
some
pictures
on
and
another
PowerPoint,
that
ideal
was
a
huge
box
that
was
left
underneath
the
seats
of
a
of
a
train,
car
and
I.
K
Don't
know
about
you
guys,
but
if
I'm
carrying
a
big,
huge
box,
I'm
pretty
sure
I'm,
not
gonna,
forget
it
pretty.
It's
gonna
make
up.
Most
of
my
day,
just
trying
to
figure
out
where
to
get
that
package
to
and
from
so
that
explains
a
little
bit
better
for
for
folks
who
might
not
know
also
goes
into
what
see
something
say:
something
is
we
are
looking
for
folks
to
be
our
eyes
and
ears,
whether
they're
on
the
tee
or
not
feel
free
to
call
us.
K
If
you
call
us
and
it's
not
something
that
pertains
to
us,
we
will
transfer
the
call
as
well
say,
for
example,
if
you
were
at
Park
Street
on
Park
Street,
as
opposed
to
at
Park
Street
Station,
and
there
was
any
confusion,
we
would
transfer
it
over
to
the
Boston
Police
or
the
State
Police,
depending
on
whatever
the
issue
might
be.
So
that
explains
a
little
bit
more
about
that
other
than
that.
I
think
that
pretty
much
covers
it
talks
a
little
bit
about
preventing
terrorism.
K
So
again,
that's
back
to
they
see
something
say
something
where
that
comes
from.
We
also
bring
this
information
to
schools
and
whatnot
and
teach
the
kids
how
to
do
this
as
well,
but
see
something
say
something
sounds
very
simple,
but
it
hasn't
been
incredibly
useful
tool
for
us
in
terms
of
seeing
and
finding
things
that
we
might
not
see.
We
can't
be
everywhere
at
once.
K
So
there's
thousands
and
thousands
of
patrons
and
they've
been
incredibly
helpful
in
seeing
things
that
we
might
not
or
reporting
things
to
us
that
we
may
may
need
to
address
so
make
sure
I
get
everything
else.
We
do.
It
also
talks
about
our
security
inspections,
yep
it
happens
and
in
fact
we've
had
quite
a
few
people
say
you
get
me
all
the
time.
K
It
literally
is
a
computer-generated
number
system
that
I
don't
know
how
that
does
it,
some
sort
of
computerized
random
thing,
and
it
gives
us
a
list
of
a
hundred
numbers
and
then,
once
you
get
past
the
hundredth
customer
we'll
go
back
again.
So
now
it's
a
hundred
and
one
and
a
hundred
and
seven
or,
however,
that
works.
So,
but
you
know,
if
somebody
refuses
to
participate
in
the
bag
down,
we
don't
search
bags
by
the
way
we
only
test
the
outside
of
bags
for
trace
elements
of
explosives.
K
So
if
you
happen
to
be
someone
who
works
with
those
things,
it
would
be
a
good
idea
to
tell
us
ahead
of
time.
If
the,
if
we
get
a
hit
on
a
bag,
then
we
bring
the
dog
in
and
then
we
address
it
from
there.
But
if
you
do
refuse
to
go
through
that
inspection
again,
it's
not
going
into
your
bag.
You
will
be
asked
to
leave
the
station
and
very
likely
be
at
least
asked
for
your
identification,
etc.
K
The
two
gentlemen
who
bombed
us
on
Marathon
Monday
they
did
use
the
tea
as
practice,
runs
when
they
went
to.
We
found
them
in
on
recordings
earlier.
One
of
our
inspectors
actually
saw
them
on
the
tea
the
day
before
so
and
they
would
have
had
trace
elements
of
explosives
on
their
persons
or
anything
they
might
have
been
carrying,
because
it
takes
only
a
few
molecules
for
it
for
even
the
dog
to
be
able
to
pick
it
up,
but
certainly
the
machines
are
very
sensitive
to
that.
So
sorry,
a
little
bit
more
about
safety.
K
If
you're
interested
there's
some
safety
tips
there
victim
assistance,
our
crime
statistics
are
available
here,
general
safety
information
reaching
us
any
questions
you
might
have
about
the
transit
police
ourselves.
They
would
be
on
here
as
well,
emergency
instructions
etc.
What
to
do
if
you
get
the
ticket
several
things
along
those
lines,
may
I
ask
if
anybody
has
any
questions
or
if
I
can
clarify
anything
for
anyone.
D
K
I'm
not
mistaken,
you
can
I
know
that
it
was
tested,
but
I,
don't
know
the
testing
process
itself.
So
I
don't
know
how
to
having
it's.
Your
question,
I
apologize
and
I
thought
I
realize
now
that
by
using
the
word
accessible,
I
realize
what
you're
saying
but
I
don't
know
if
it
was
vetted
for
all
of
that,
whether
I
mean
for
visually,
impaired
or
or
what-have-you
did.
J
K
J
K
J
L
You
know
and
I
was
able
to
scroll
down
to
call
transit
place
right
away,
and
you
know
when
the
guy
was
intoxicated
and
threw
the
handle
at
my
head.
He
basically
was
like
you
know
coming
at
me
and
I'm
like
this
is
not
good.
So
I
got
the
car
number
from
another
passenger
because
I
couldn't
really
see
it
and
I
did
user
I
used
the
earlier
version.
It
didn't
have
your
50th
anniversary
logo
on
it,
but
yeah
back
when
you
were
rollers.
You
know.
B
L
K
J
G
First,
we
are
really
excited
to
be
planning
our
training.
We
are
going
to
co-host
a
training
for
municipalities
and
commissions
on
disabilities
and
the
training
is
going
to
be
titled
how
to
review
various
applications.
The
presenter
will
be
executive
director
of
architectural
access
board.
Mr.
Tom
Hopkins
we're
going
to
hold
it
here
in
City
Hall
and
on
May
18.
D
D
G
G
Next
I'm
gonna
talk
about
a
couple
of
pilots
here
in
the
city.
The
first
pilot
is
a
small
project
here
in
City
Hall,
that
is
upgrading
the
window.
That
takes
care
of
the
walk
in
Publix
for
the
parking
clerk
and
the
scope
of
that
work
is
small,
because
it's
a
pilot
and
with
the
lessons
learned
from
that
that
pilot
other
projects
within
City
Hall
will
be
informed.
This
particular
project
is
lighting,
work,
space
upgrades
and
wayfinding.
G
One
more
update
about
Piz
public
improvement
commissioned.
We
had
a
lot
of
conversations
with
a
proponent
that
is
coming
to
500
Boylston
Street.
The
developer
is
going
to
reconstruct
the
entire
sidewalk
block
at
500
Boylston
Street,
and
we
are
very
happy
with
the
proposal
it's
going
to
make
the
entire
sidewalk
better.
It's
going
to
have
a
continuous,
concrete,
accessible
path
around
the
block.
It's
going
to
have
better
materials,
and
it's
going
to
have
improvements
on
the
curb
cuts
of
the
Block
in
Boylston
Street.
J
G
J
B
D
D
D
I
know
they're
going
through
interviews
right
now
for
potential
candidates
and
once
the
Commission
is
fully
staffed
and
we're
all
sworn
in
that
they
be
some
some
sort
of
retreat
done
so
that
we
can
learn
about
what
the
roles
of
the
commission
members
are
and
get
to
know
each
other
outside
of
for
me
and
I.
Think
that
would
be
fun.
M
D
N
D
N
B
E
E
Of
the
contact
info
for
the
different
departments
that
the
board
members
have
mentioned,
we'd
be
happy
to
do
that,
I'm,
so
glad
to
hear
that,
and
so
thank
you.
Thank
you
so
much
for
bringing
that
to
us
and
we'll
have
somebody
reach
out
to
you
specifically
in
the
next
couple
days,
but
we'll
get
your
contact
make
sure
you've,
given
your
contact
information
to
somebody,
whether
it's
me
or
somebody
else
from
our
office
today,
no
problem
and.
P
My
name
is
Charles
Pabst
Allah
I'm,
a
Brooklyn
resident
the
only
thing
I'm
gonna
talk
about
I
love,
Boston,
it's
just
a
handicap
parking
in
front
of
North
Haven
Street.
You
have
the
handicap
parking
in
front
of
the
library,
but
there's
the
curb
so
I
and
me
cuz
I'll,
see
you
guys
all
got
power
chairs,
I'm,
gonna
manual,
chair
and
I
still
drive.
P
So
when
you
sit
down
you
park
in
front
of
the
brain
Brighton
years,
Austin
library
I'm
on
the
street,
there's
no
curb
access
since
you
get
to
the
end
of
the
sidewalk
on
both
waves.
So
in
order
for
me,
you
got
to
be
a
you
put
me
in
the
street
and
there's
three
other
spots
to
see:
I'm
glad
she's
here
down,
Coolidge
Corner,
I,
don't
know
it's
front
of
P
nose,
PT
of
the
crosswalk
there,
no
handicap
parking.
P
So
once
again,
when
I
Drive
down
there
I
have
to
take
my
walk
or
my
wheelchair
after
go
on
the
street
in
order
to
access
the
curb
cut.
Oh
that's
three
Cambridge
Street
in
front
of
Austin
Diana.
You
put
the
handicapped
hockey
in
the
middle
of
sidewalk.
Once
again.
I'm
good,
my
wheelchair
I
have
to
access
the
street
in
order
to
get
to
that
curb
cut
out.
I
would
just
like
the
handicapped
parking
being
close
to
the
curb
cutouts.
That's
basically
it
okay.
E
Hi
Carl
thanks
so
much
and
thank
you
for
your
concern.
Maybe
actually
we
actually
did
receive
your
email
and
so
Jamie
who
actually
runs
the
program.
I,
supervised,
Jamie,
running
the
program
and
so
Jamie,
Commissioner
and
I
are
all
going
to
meet
to
discuss
specifically
that
that
situation
I
know
exactly
what
library
you're
talking
about
and
exactly
the
space
and
so
we're
gonna
take
a
look
at
it.
So
thank
you.
D
O
My
concern
that
I
wanted
to
present
to
the
Advisory
Board
tonight
and
to
the
Commission
was
that
I've
run
into
a
significant
number
of
situations
where,
due
to
a
park
or
standing
or
loading
or
unloading
vehicle,
very
close
to
an
intersection
or
a
crosswalk
or
blocking
a
curb
cut,
I've
been
put
in
some
very
dangerous
situations
where
my
guide
dog
has
guided
me
into
the
into
the
intersection
in
order
to
avoid
a
backing
up.
Car
or
I've
been
beeped
at
when
waiting
to
cross
the
street.
O
That's
blocked
by
a
truck,
that's
unloading
and
a
variety
of
things,
and
my
suggestions
are
really
that
hey.
There
be
an
increase
in
the
number
of
audible,
pedestrian
signals
in
the
city,
especially
along
Congress
Street,
and
especially
right
at
the
intersection
where
Congress
starts
and
Merrimack
and
new
Claridon
or
whatever.
That
street
is
called.
O
The
more
I
rely
on
services
like
paratransit,
so
I'm
sure
that
that's
true
for
other
people
in
the
city
and
I'm
sure
improving
the
intersections
and
the
way
we
interact
with
traffic
and
vehicles
in
the
city
will
just
help
improve
that
dynamic.
I've
written
the
commission
and
the
advisory
board.
A
letter
documenting
some
of
my
specific
incidences
to
just
give
you
some
evidence,
I've
emailed,
that
to
a
few
folks
and
I
have
some
hard
copies
here.
If
anyone
would
like
one,
my
very
poor
attempt
at
large
print
is
also
available.
Go.
M
D
E
D
E
Then
we'll
also
probably
have
an
internal
meeting
pre
prior
to
the
board
meeting
to
discuss
it
from
an
infrastructure
and
from
a
policy
standpoint
in
our
office
and
then
we'll
bring
it
to
you
guys
of
what
we've
kind
of
discussed
and
whether
or
not
we've
arrived
at
any
sort
of
decision
and
get
your
input
as
well.
So.
M
E
Thank
you,
Kyle
related
to
that
you'll
notice
that
we're
going
to
have
more
city
departments
come
and
present
like
we
did
have
an
immigrant
advancement
present
today.
So
definitely
we
will
put
that
on
to
see
whether
not
it
someone
from
transportation
or
parking
enforcement
specifically
to
see
if
we
can
have
someone
come
and
present
at
next
month.
Additionally,
if
you
guys
have
any
specific
departments
that
you
would
like
to
hear
from,
if
you're
curious
about
the
work,
they
do
curious
about
an
issue
related
to
their
work.
A
O
I
Elizabeth
Dean
Claire
Boston
resident
as
a
new
resident
of
Boston
I'm
coming
across
situations
in
my
vicinity
and
travels
where
there
aren't
automatic,
drawer
buttons
and
and
there
should
be
for
public
buildings
or
they
might
be
just
on
in
sets
of
double
doors,
the
outermost
door.
Next
to
the
sidewalk,
it
does
have
a
button,
but
the
inner
door
doesn't
and
I
didn't
know
what
is
the
best
way
to
handle
that
situation.
As
far
as
getting
that
complaint
addressed
that
in
one
case,
I
was
told,
we
don't
know
own
the
building.
I
G
Sure,
yes,
it's
true
the
landlord
it's
responsible
to
address
those
issues
and
Carl
is
also
correct
that
you
can
put
a
complaint
with
the
architectural
access
board.
Sometimes
the
first
step
is
is
having
a
conversation
with
the
landlord.
They
might
not
know
that
they're
having
an
issue
and
they
might
be
responsive
and
you
don't
have
to
go
through
like
the
legal
structure,
access.
J
I
Appreciate
knowing
about
filing
it
with
the
architectural
access
board,
because
in
this
case
this
is
a
well-known
commercial
district
on
Boylston
Street,
the
business
I
was
dealing
with
said:
we've
discussed
it
with
our
landlord.
They
haven't
done
anything
so
I.
This
is
not
one
of
those
issues
of
a
smaller
private
building
or
a
small
entity
or
where
this
hasn't
been
brought
to
the
attention
previously
and
so
I
just
I
think
I
definitely
agree.
I
Q
Good
evening
this
is
my
son
Bryce.
He
is
seven
years
old
and
he
has
autism
spectrum
disorder.
My
name
is
Michelle
Jenkins
and
I'm.
The
founder
of
Bryce's
journey,
a
new,
a
newly
launched
nonprofit
organization
devoted
to
helping
underprivileged
children
with
autism
spectrum
disorder
in
Boston
autistic
children
have
a
need
to
socialize,
but
they
lack
certain
social
skills
and
each
child's
skills
are
different.
Mothers
with
autistic
children
are
searching
for
a
social
skills
group
that
will
help
children
with
autism
learn
how
to
deal
with
social
encounters
as
a
mom
in
advocate.
Q
I
too,
could
not
find
these
services,
and
for
those
reasons,
is
why
I
created
them
embraces.
Journey
health
insurance
will
only
pay
for
a
few
sessions
when
the
group
is
needed
on
a
larger
scale.
When
insurance
when
insurance
runs
out,
these
parents
do
not
have
funds
to
continue
to
send
their
children
to
these
types
of
social
skills
groups.
Bryce's
journey
offers
the
social
skills
group
led
by
a
licensed
clinician
using
evidence-based
curriculums
to
give
children
with
high-functioning
autism
the
confidence
and
skills
to
hold
a
conversation
and
to
properly
socialize
with
the
general
public.
Q
My
first
social
skills
group
will
be
held
at
common
swear,
Health
Center
in
Dorchester
on
March,
the
9th
serving
two
groups
of
children
in
2nd
and
3rd
grade.
I
would
like
your
help
to
introduce
this
program
to
families
with
high-functioning
school-aged
autistic
children
being
newly
launched.
We
are
in
need
of
funding
for
the
licensed
clinicians
to
continue
to
run
the
groups
and
for
more
facilities
to
conduct
our
programs.
Any
funding
or
donations
that
we
do
receive
will
help
the
program
to
become
more
successful.
Please
I
encourage
you
to
visit
WWE.
Q
He
goes
to
Edward
Brooke
charter
school
in
Roslindale,
so
I
couldn't
get
those
services
and
it's.
It
was
really
hard
to
find
a
social
skills
group
because
they
really
don't
take
insurance
and
so
Bryce
has
got
a
lot
of
one-on-one
therapy
and
I,
give
it
to
him
weekly.
But
if
I
take
that
away,
he
regresses.
Q
So
that's
why
I
started
my
nonprofit,
because
I
felt
as
if,
if
you
put
all
the
children
together,
that
they're
high-functioning
autistic,
they
can
socialize
amongst
themselves
instead
of
like
one
it's
different
between
a
adult
than
with
children
and
so
I
started
it
in
it's.
It's
going
to
start
March,
9th
and
I
know
that
it
will
be
a
success
because
the
licensed
clinician,
her
curriculum,
is
really
evidence-based
and
it's
gonna
help
brace
and
a
lot
of
other
kids
with
autism
socialize.
Q
Q
B
I
would
think
about
that.
I
know
that
Blue
Cross
had
a
small
component.
I
can
probably
get
the
information
for
you,
but
the
National
autism
foundation
is
a
good
place
to
start
okay.
So
what
you're
doing
in
someone
else
around
a
country
may
be
doing
the
same
thing,
but
you'll
be
able
to
find
some
support
around
that
I.
B
Don't
know
I'm
thinking
about
I'm,
just
kind
of
brainstorming,
so
I'm
thinking
about
I'm,
because
I'm
excited
about
what
you
do,
the
Children's
Hospital
I,
don't
know
if
that's
your
your
hospital,
but
they
have
a
department-
and
you
know
just
connect.
I
would
connect
to
the
outreach
people
and
their
mental
health
and
I
would
connect
to
the
hospital
see
what
they
have
done.
Q
So
I
connected
with
Cogley
square
health
center.
They
were
really
nice
to
me,
so
they
let
me
rent
out
a
room.
They
donated
it
for
free.
So
just
because
we're
newly
newly
launched
I,
don't
have
my
501
3
C
see
tax-exempt
status
yet,
but
I'm
so
excited
to
do
it
so
I'm
paying
out
of
pocket
for
the
licensed
clinician,
but
I
know
that
once
we
get
up
and
running
then
I
could
probably
you
know,
have
the
great
writer
go
for
funds
and
stuff
like
that.
Q
B
Q
C
Yeah
hi,
my
name
is
Jessa,
I
am
I,
don't
know
if
it's
a
question
or
more
of
a
suggestion,
I'm
by
the
way,
I'm
also
on
the
spectrum
and
I
have
maybe
our
summer
point.
The
public
will
want
to
give
you
feedback,
but
I
used
to
be
in
contact
with
them
with
the
Asperger,
Network
and
Watertown
I,
don't
even
heard
about
them,
but
they
also
have
yes,
you
can
reach
out
to
them
and
they,
the
last
time
when
I
was
a
contact
with
them.