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From YouTube: Disability Comission Advisory Board Meeting 10-23-19
Description
Disability Comission Advisory Board Meeting 10-23-19
A
The
open
meeting
law
requires
that
I
notified
the
public
that
this
meeting
is
being
recorded.
Therefore,
please
be
aware
that
an
audio
and
visual
recording
of
this
meeting
is
being
made
and
broadcast
by
Boston
City
TV,
which
is
a
part
of
the
city
of
Boston
office
of
cable
communications
and
now
I
hand
it
over
to
Jerry.
Thank.
B
B
F
M
N
M
Great
so
I
think
we're
just
going
to
give
you
a
quick
overview
of
our
office
and
some
of
the
programs
that
we
run
and
then
leave
time
for
questions
as
well.
So
here's
just
some
quick
information
about
substance
use
disorder.
So
we
know
that
substance.
Use
disorders
are
chronic
disease,
characterized
by
substance,
use,
that's
difficult
to
control
and
it
is
protected
under
federal
disabilities
rights
laws,
including
the
ABA
as
I'm
sure.
M
All
of
you
know
we're
in
the
midst
of
a
national
opioid
epidemic,
which
is
more
deadly
than
gun,
violence,
car
crashes
or
the
AIDS
epidemic
in
any
of
their
peak
years
and
Boston
is
a
service
hub
for
the
region,
which
means
that
we've
been
hit
particularly
hard
by
the
opioid
epidemic.
It's
resulted
in
challenges
for
residents
our
clients
and
service
providers
and
it's
a
complex
problem
with
no
simple
solutions
and
here's
just
a
graph
that
shows
the
years
2000
to
2017
and
the
amount
of
opioid-related
overdoses
s.
M
M
So
broadly,
we
aim
to
increase
access
to
different
programs,
so
that
includes
prevention
programs,
harm
reduction
programs
like
needle
exchange
and
services
and
Teresa
is
going
to
speak
later
on
about
some
of
the
different
direct
care
services
that
we
provide.
We
also
aim
to
promote
equity
and
recovery
services
and
an
access
to
them,
and
we
aim
to
help
people
access
long-term
recovery
supports,
including
jobs,
stable
housing,
educational
opportunities.
M
We
know
that
those
are
crucial
to
helping
people
maintain
their
recovery
long
term,
and
then
we
also
work
on
broader
policy
issues
regionally
to
try
to
create
structural
change
around
how
we
address
substance
use.
So
here's
staff
you
examples
of
some
of
the
key
initiatives.
So
when
our
office
first
started,
one
of
the
first
things
we
did
was
link
3,
1
1,
which
is
the
city's
municipal
hotline.
With
the
past
program,
the
Teresa
runs,
which
is
an
access
to
care
program.
M
So
now
anyone
within
the
city
of
Boston
can
call
thrown
one
24/7
and
be
linked
up
with
past,
learn
more
about
treatment
options
for
substance
use,
so
that
was
an
early
initiative
that
we
launched
to
try
to
create
more
access
to
substance,
use
and
better
information
on
where
people
can
go
for
help
around
equity.
One
of
our
major
initiatives
with
our
youth
substance
use
prevention
plan,
so
we
released
that
last
summer
and
that
starts
citywide
strategy
around
youth
substance
use
prevention.
M
We
know
that
historically,
a
lot
of
youth
prevention
efforts
have
been
geared
towards
white
and
more
affluent
youth,
and
so
this
prevention
plan
was
really
aimed
at
working
with
Boston
Public
School
young
people,
who
are
primarily
young
people
of
color
and
lower-income,
and
so
it's
aimed
at
really
working
with
our
community
partners
with
the
school
system
that
many
other
partners
to
deliver
quality
prevention.
Efforts
to
young
people
across
Boston
for
long
term
supports
we
launched
a
couple
years
ago.
The
parent
ishutin,
which
is
a
really
exciting
initiative.
M
I,
think
that
provides
small
seed
grants
to
people
in
early
recovery
to
fill.
Some
of
those
kind
of
long-term
social
determinants
needs
around
housing,
education
and
workforce
development
and
I
think
that's
an
exciting
one,
because
it
really
fills
a
gap
that
we
didn't
know
how
to
fill
otherwise
without
some
generous
funding
from
the
letter's
foundation.
N
So
we
offer
a
wide
continuum
of
services
at
the
mayor's
office
of
recovery
services
and
that
really
stems
from
engagement
services,
all
the
way
to
treatment
programs.
So,
right
now
we
have
a
team
of
outreach
workers
that
is
in
the
neighborhood.
The
massive
Melanie
a
cast
neighborhood
and
their
whole
goal
is
to
engage
with
people
that
maybe
aren't
coming
inside,
to
seek
support
for
their
substance,
use
and
over
time
build
relationships
with
them
so
that
when
they're,
ready,
they're
gonna
be
the
one
that
links
them
to
care.
N
The
engagement
Center
is
informed
by
a
consumer
advisory
board
and
they
also
bring
a
variety
of
different
programming
to
spur
exclosure
for
folks.
So,
for
example,
there
might
be
some
faith-based
programming.
We've
had
students
from
Social
Work
programs
coming
in
run
groups.
The
Boston
Public
Library
gave
us
a
donation
of
books
and
it's
kind
of
a
space
for
people
just
to
be
a
hope,
is
our
syringe
exchange
and
drug
user
health
program.
N
So
they
not
only
provide
access
to
clean
syringes,
but
they
also
do
address
the
health
needs
of
drug
users,
so
that
might
be
STI
testing
basic
wound
care,
the
provision
of
naloxone
or
narcan,
which
is
widely
distributed
by
them
and
other
risk
reduction
supplies.
They
also
can
have
done
vaccinations.
They
have
a
mobile
outreach
band
that
goes
to
different
parts
of
the
city
who
don't
have
easy
access
to
recovery
services.
So
maybe
they're
not
like
the
massive
Melanie.
N
A
cast
area
is
not
accessible
by
foot
for
them,
so
they're
taking
the
services
out
to
the
folks
and
doing
outreach
in
that
way
too,
and
then
there's
also
paths
and
that's
the
program
that
I
run.
So
that's
the
resource
and
referral
center
for
anything
addiction,
treatment
in
the
city
of
Boston
I'm.
Sorry,
we
actually
refer
across
the
state.
So
we
are
a
very
low
barrier,
low
threshold
service
model,
people
just
walk
in
off
the
street
and
if
you're
experienced
or
have
experienced
challenges
with
your
substance
use,
we
sit
with
you.
N
We
ask
what
you're
looking
for
that
day.
We
do
an
assessment
and
then
anything
that
you
need
to
get
you
to
the
next
step
in
your
treatment
is
something
that
we're
gonna
address
with
you
through
intensive
case
management.
So,
for
example,
if
a
person
doesn't
have
insurance
or
they
have
lost
their
stolen
medications,
we
make
a
plan
to
really
address
all
of
those
things
and
in
the
service
of
making
treatment
referrals.
N
So
you
may
not
be
able
to
go
to
a
certain
program
without
a
certain
medication,
so
we're
gonna
help
you
get
that
in
order
to
help
you
access
care.
We
also
go
all
the
way
as
to
transport
someone
to
treatment.
So
if
that's
a
barrier
for
you,
you
don't
have
your
own
transportation
resources.
We
have
a
variety
of
them
that
we
use
to
get
people
into
treatment
and
that
can
be
anything
from
a
detox
to
a
residential
program
to
medication
for
addiction
treatment.
N
And
finally,
we
have
treatment
programs
to
run
by
the
Health
Commission
in
the
mayor's
office.
So
we
have
outpatient
programs,
so
we
have
a
recovery
Center,
which
is
a
drop-in
center
with
which
is
primarily
peer-led
and
it's
a
safe
place
for
people
to
go.
During
the
day.
We
have
men's
health
and
recovery
in
the
moms
project,
which
are
just
gender
specific
outpatient
treatment,
and
we
have
a
Mattapan
campus
that
has
several
residential
programs.
So
it
has
one
transitional
support
service,
residential
program,
one
recovery,
home
and
one
recovery
home
for
children
and
families.
N
Okay,
so
the
next
slide
is
and
I'll
go
through.
Each
piece
is
a
little
bit
about
how
you
access
care
in
Mass,
so
the
first
step
is
assessment,
and
this
is
really
what
paths
is
doing
on
a
daily
basis,
but
it's
something
that
can
happen
across
all
of
our
programs
cuz.
We
want
every
program
to
be
an
entry
point
for
someone
who
wants
help
and
we
want
to
get
as
close
to
treatment
on
demand
as
possible.
N
So
when
you
need
the
help
having
the
help
available
so
assessment
in
determining
eligibility
so
based
on
your
needs,
you
might
be
a
fit
for
a
certain
level
of
care
and
we're
trying
to
work
with
you
and
have
a
conversation
about
what
are
you
looking
for
today,
but
also
what
what's
a
match
for
you
then
we'll
help
folks
apply
to
programs
and
follow
up
with
them
every
day
until
we're
able
to
place
them
and
like
I
mentioned
before
we
do,
provide
the
transportation.
So
we're
really
trying
to
eliminate
any
barrier.
N
The
last
slide
is
information
about
the
hotline
that
we
run.
So
it's
eight
five,
five,
four,
nine
four,
four
zero
five
seven,
but
you
can
also
use
three
one
one:
it
gets
connected
to
us
during
our
hours
of
operation
and
overnight,
the
Gabbin
foundation
picks
it
up
and
we're
a
seven
day
a
week
program.
So
we
are
only
close
three
days
of
a
year,
we're
closed
on
Christmas,
Thanksgiving
and
one
day
for
a
staff
retreat,
but
otherwise
we're
open
and
there
to
help
folks
we're
open,
7:30
a.m.
to
7:00
p.m.
N
D
My
name
is
Dulce
again,
I
have
a
question.
I
was
looking
at
one
of
your
graphs
and
for
first
of
all,
I
wanted
to
say
thank
you
very
much
for
the
program.
I
have
an
acquaintance
who
lost
her
son
to
opioid
addiction.
So
this
is
definitely
so.
We
appreciate
it
and,
as
I
said,
I
was
looking
at
the
graph
and
I
know
this
I
know.
Maybe
it's
just
me,
but
it
looks
like
2016.
You
had
more
deaths
than
2017,
so
I'm
really
grateful
that
you
had
less.
But
what
is
the
difference?
N
N
In
addition
to
that,
we've
done
more
than
dozen
many
many
community
trainings
telling
other
folks
who
maybe
aren't
service
providers,
how
to
use
that
how
to
use
narcan
how
to
administer
what
are
the
signs
of
an
overdose,
and
that
includes
some
businesses
that
are
noticing
that
folks
are
using
their
restrooms
it's
becoming
unsafe
and
they
want
something
that
they
can
do
to
respond
to
that.
So
I
think
that
is
one
of
the
big
reasons
behind
that.
N
M
So
we
actually
have
a
youth
prevention
team
at
the
city,
so
they're
full-time
employees.
So
we
have
three
positions
on
that
team
right
now
and
they
actually
mostly
work
with
different
youth
providers
throughout
the
city.
So
they
work
closely
with
Boston
Public
Schools
and
with
a
lot
of
the
community
coalition's
that
focus
on
youth
substance,
use
prevention,
so
they're
a
pretty
relatively
recently
grown
office.
M
Their
staff
expanded
to
three
I
think
this
last
summer,
but
they've
been
doing
some
great
work
around
implementing
different
prevention
curriculums
throughout
the
city
and
then
helping
some
of
the
community
coalition's
grow
and
learn
from
each
other
and
develop
in
other
neighborhoods.
So
it's
a
lot
of
their
work
has
been
focused
on
so
far.
M
M
N
N
C
M
Definitely
so
yeah
we
are
working
on
a
research
partnership
actually
now
that's
not
quite
launched
yet,
but
it's
gonna
focus
on
issues
around
racial
equity
and
substance,
use
and
treatment
access.
We've
seen
over
the
past
few
years,
a
pretty
dramatic
rise
in
the
overdose
rate,
among
particularly
black
and
Latino
people
in
Boston.
B
K
B
J
A
comment
more
than
a
question,
so,
echoing
just
thanks
for
your
work,
particularly
the
focus
on
reducing
the
harm
for
folks
that
are
out
there.
So
I
live
just
a
couple
hundred
yards
from
ill
Nia
casts,
and
my
daughter
went
to
the
orchard
garden
school
up
until
for
six
years,
so
we
walk
by
it
every
day
and
we
see
it
every
day.
B
F
E
E
Really
looking
for
a
tty
line,
TTY
is
pretty
out
of
date
at
this
point,
I'm
just
wondering
if
text
accessibility
for
those
numbers,
because
I'm
sure
there
are
some
hearing,
people
who
would
like
to
text
instead
of
call
as
well
so
I
would
just
want
to
see
if
you
guys
could
make
that
available
in
the
future.
That.
N
Is
a
really
good
point
and
I
we
can
text,
we
do
answer
the
cell
phone
I'm
in
the
hotline
on
a
cell
phone
I
think
we
would
have
to
think
about
what
number
we
would
give
out
for
folks
to
text,
because
the
hotline
is
forwarded
to
the
cell
phone.
If
that
makes
sense,
but
that's
a
really
good
point,
that's
something
we
should
absolutely
consider.
I
E
A
L
H
I
guess
we
all
recognize
the
importance
of
these
programs
in
the
city
and
around
the
state.
I
just
wanted
to
ask
a
question
if
you
can
expand
a
little
more
information,
what
are
those
barriers
that
remain
challenging
for
providing
services
for
people
with
disabilities
or
whose
language
is
not
in
English?
What
are
those
major
barriers
that
you
keep
finding,
and
perhaps
people
can
be
aware
of
that
yeah.
N
I
think
especially
for
folks
who
speak
different
languages,
there
is
limited
capacity
at
the
programs
that
we
refer
to
sometimes
to
work
with
folks.
So
one
way
that
we
address,
that
is
we
partner
with
project
assert
and
BMC,
who
has
the
translation
service
and
will
go
as
far
as
like
to
if
we
have
someone
that
speaks
that
language
to
accompany
them
into
the
building,
to
do
the
intake
with
them?
And
so,
but
it
can
be
a
challenge,
especially
especially
for
you
know,
certain
languages.
There
isn't
a
huge
amount
of
capacity
out
there.
N
Every
treatment
program
should
be
accessible
for
folks
with
any
like
mobility
issues,
and
if
that
is
not
the
case,
that's
a
huge
problem
and
it's
something
that
we
actually
regularly
work
with
the
Department
of
Public
Health.
To
talk
about
so
say
a
program
reports
to
us
that
their
elevators
down
that's
unacceptable
right,
because
that
limits
someone's
access,
and
so
that's
something
that
we
take
to
the
state
who
regulates
and
oversees
a
lot
of
the
treatment
programs
to
kind
of
say
like
this
is
what's
going
on,
and
we
need
to
investigate
this
and
get
this
addressed.
B
In
person
or
on
the
phone
I
just
had
one
follow-up
kind
of
piggyback
on
you
on
your
answer.
Just
just
then
do
we
know
do
we
have
data
around
the
accessibility
of
all
the
programs
currently
and,
and
if
so,
do
we
have
listing
of
what
accessibility
services
or
what
forms
of
accessibility
are
in
each
of
the
programs
or
so.
N
K
B
A
O
The
ordinance
also
allowed
us
to
create
additional
regulations
and
rules
and
policies.
These
are
just
the
minimum
requirements
that
were
included
as
a
part
of
it.
The
ordinance
also
created
an
advisory
committee,
and
so
that
committee
is
made
up
of
individuals
from
the
mayor's
office,
linear,
mechanics,
the
disabilities
Commission,
the
Department
of
Information
Technology
councilor
O'malley,
and
we
meet
to
come
up
with
kind
of
suggestions
and
advise
the
Commissioner
of
the
Boston
translation
Department
on
steps
that
can
be
taken
towards
the
regulation
of
dhoklas
vehicles
in
particularly
scooters.
O
So
we
have
been
meeting
and
we
discussing
approaches
that
we
can
take
in
particular
starting
to
look
towards
a
specific
policy
of
guidelines
and
documents
of
ways
to
regulate
scooters
moving
forward,
so
just
a
quick,
quick
rundown
of
the
scooter
environment.
So
if
we
look
talk
about
small
scooters,
ease
of
what
ye
scooters
look
like
in
today's
standards,
they're,
essentially
access
through
app
based
systems
on
your
smartphones,
they
can
be.
You
know,
there's
there's
different
ways
to
access
it,
but
through
smartphone,
calling
it
unlocking
it
different
models.
O
To
think
through
what
a
regional
pilot
program
regulating
East
scooters
would
look
like
the
reason
being
is
that
our
boundaries,
if
you're,
if
you're
on
a
vehicle,
you're
driving
a
car,
you're
you're,
you
know
pedestrian
on
the
street?
You
don't
recognize
when
you
cross
a
boundary.
So
it's
the
same
thing
when
you're
gonna
be
on
a
ski
scooter.
O
So,
looking
at
the
pilot
programs
that
do
exist
in
the
state
of
Massachusetts
Brookline
launched
theirs
in
April
20th
in
April,
1
2019,
it
ends
November
15th
they've
learned
a
lot
of
lessons
through
this
process.
I
think
you
know,
one
of
the
things
is
that
they
set
out
a
lot
of
regulations
at
the
beginning.
They
learned
later
they
couldn't
actually
enforce.
O
So
it's
it's
figuring
out
how
to
enforce
these
regulations
when
you
do
set
them
and
making
sure
that
it
improves
safety
for
riders
users
and
and
everyone
on
the
street,
but
they
currently
have
400
scooters
operating
they've
had
130,000
trips
on
those
scooters.
As
a
September
4th
on
the
last
day
that
I
got
from
them,
they
did
do
a
survey
of
riders
and
essentially,
if
we're
looking
at
you
know,
one
of
the
goals
of
the
Boston
Transportation
Department
is
mode
shift,
so
giving
folks
other
options
to
get
around
the
city
other
than
a
personal
vehicle.
O
And
so
you
know,
21.
21
percent
of
the
respondents
did
indicate
that
they
replaced
a
TNC
trip,
so
an
uber
or
a
lyft
trip,
with
a
ride
on
any
scooter
which
you
know
could
help
to
relieve
the
congestion
on
the
streets,
the
biggest
issues
that
they've
seen
our
riders
not
wearing
helmets.
So
that
was
one
of
the
requirements
that
was
within
the
the
pilot
program
is
that
you
had
to
wear
a
helmet
when
riding
these.
O
Of
course,
scooter
is
blocking
the
right
away
being
parked
and
proper
ways
on
the
sidewalk
riders
riding
on
the
sidewalk
itself
and
then
also
just
a
lack
of
one
Street
infrastructure.
So,
as
you
get
more
people
and
vehicles,
it
starts
to
highlight
the
fact
that
we
do
not
have
a
connected
network
of
safe
bike
lanes
and
other
facilities
that
allow
folks
to
get
around
another
area
salem
which
launched
in
july.
O
I
do
not
have
a
lot
of
information
about
their
program,
but
essentially
they
they
launched
in
july
with
a
with
the
250
scooters
and
I've
been
running
that
program.
So
I
know
that
we
heard
when
the
ordinance
was
introduced
and
there
was
there's
some
comment
periods
and
and
of
course
the
these
programs
have
happened
throughout
the
country
in
many
places
and
you're
seeing
a
lot
of
the
same
issues
arise.
O
So
I
know
one
of
the
issues
in
particular
is
unsafe
parking,
behavior,
and
so
what
we've
been
discussing
within
the
committee
and
also
within
the
regional
coordination
is:
how
do
you
address
unsafe
parking
behavior?
So
so
what
you
see
on
the
right
up?
There
is
some
ways
that
other
cities
have
gone
to
address,
that
installing
parking
hubs
docks,
I
think
you
know
both
on
street
and
on
the
sidewalk.
These
could
be
anything
from
just
a
painted
of
space
that
identifies
where
scooters
should
be
should
be
located.
O
So
the
the
lower
image
there
shows
that
taking
street
space.
That
is
a
little
bit
underutilized.
So
if
you
have
a
street
that
curves
a
little
bit,
it's
not
a
space
that
you
can
park,
but
it
might
be
enough
space
to
edge
out
some
painted
parking
for
a
scooter,
so
thinking
creatively
about
how
we
can
use
the
street
space.
It
also
comes
with
education,
so
educating
riders
users
of
these
vehicles
where
you
can
and
cannot
park,
and
so
this
is
an
image
of
the
the
city
of
santa
monica.
O
The
perch
they've
taken,
which
is
you
know,
doc
list
doesn't
mean
lawless
and
they've
done
a
lot
of
really
concerted
effort
to
educating
users,
and
then
you
can
also
work
with
the
operators.
So
what
you
see
there
is
is
from
this
is
lime
bike,
but
it's
very
very
similar
for
the
scooter
program
where
you
can
actually
geofence
within
their
app
spaces
that
you
can
and
cannot
park.
So
you
can
make
it
so
that
when
you're
taking
a
vehicle
to
a
certain
area,
you
can't
actually
in
that
ride
in
that
area.
O
So
you
would
have
to
take
it
somewhere
outside
of
that
geo-fenced
area
to
park
it
now.
The
technology
is
improving.
It
isn't
as
precise
as
you
could
be
on
this
side
of
the
sidewalk,
but
not
that
side
of
the
sidewalk
you
can,
you
know,
get
precise
enough
to
be
per
block,
so
there
are
ways
to
address
the
the
parking
issue
that
we're
thinking
through
and
we're
also,
of
course,
open
to
new
ideas
and
wanting
to
explore
ways
to
address
that.
O
Another
issue
we've
seen
and
heard
is
unsafe,
riding
behavior
so
folks
that
are
that
are
riding
on
the
sidewalks.
You
know,
as
Brookline
saw
again,
you
know
wanting
to
avoid
conflicts
between
pedestrians
and
scooters
and
making
it
safe
for
all
users,
another
example
of
just
using
education.
So
again
we
see
signage
here
from
Santa
Monica,
where
they've
done
a
concerted
education
campaign
about
the
proper
etiquette
of
riding
scooters.
They
have
signage
up
in
certain
locations
about
where
you
can
and
cannot
ride
and
then
also
using
again
the
technology
so
working
with
the
the
operators.
O
You
can
rehab
speed
zones
where
scooters
could
actually
the
speed
can
reduce.
So
if
it's
a
50
mile
per
hour
max
limit,
you
can
have
zones
where
it's
down
to
8
miles
per
hour
or
even
6
miles
per
hour.
You
can
have
zones
where
scooters
can't
enter
at
all,
so
actually
right
now
with
the
city
of
Brooklyn.
The
agreement
we
have
is
that
if
scooters
enter
the
city,
they
have
to
be
removed
from
the
city
of
Boston
within
four
hours
and
what
uber
is
actually
done,
not
over
sorry
bird
is
actually
done.
They're.
O
All
the
same
bird
is
actually
done.
Is
that
their
scooters
slow
down
as
they
approach
the
border
of
the
city
of
Boston
and
they
stop
working
so,
which
is
why
you
haven't
seen
a
lot
of
bird
scooters
in
the
city
where
you
have
seen
some
lime
scooters,
so
they
don't
do
that.
So
the
technology
is
there.
We
decide
to
have
the
regulatory
authority
to
tell
the
operators.
This
is
what
you
need
to
do
to
meet.
O
I
know
another
concern
that
came
up
which
I
didn't
have
a
slide
on
particulars
enforcement.
So
how
do
you
enforce
these
rules
and
regular,
which
is
something
that
Brooklyn
came
up
against
with
the
helmet
policy?
I
think
a
lot
of
our
regulatory
authority
lies
with
the
operators
themselves,
so
we're
giving
them
a
license
to
operate
within
the
public
right
away,
so
they
have
to
follow
the
rules
and
restrictions
that
come
along
with
those
license.
O
So
you
know
we
have
the
ability
to,
depending
upon
the
walls,
that
the
the
rate,
the
regulation,
that's
written,
there's
a
potential
for
the
ability
to
to
enforce
penalties,
to
remove
their
right
to
operate
in
the
city
to
work
really
work
through
them
to
enforce
rules
upon
their
users.
You
know
where
they,
their
users,
get
warnings
and
then
eventually
they're
no
longer
user
able
to
use
their
service.
Beyond
that.
O
So
we
want
to
hear
suggestions.
You
know
what
what
concern
should
be
considering,
as
we
think
through
a
policy.
Are
there
solutions
that
we
haven't
thought
of
that
you
could
think
of
who
should
we
be
talking
to,
as
we
think
through
this
policy
and
what
should
be
the
measurements
and
evaluation
metrics
that
we
use
as
we're
as
if
we
eventually
get
to
a
pilot
program
to
see
if
it's
working
for
the
city.
B
O
So
so,
through
the
regional,
the
regional
process,
we've
identified
a
target
date
of
this
spring
of
2020,
so
no
specific
date,
this
fixing
a
month
or
time,
and
that's
just
really
something
that
gives
us
a
date
that
we
need
to
work
through
our
our
agreement
process.
Each
jurisdiction
has
their
own
concerns,
their
you
know
their
own
city,
council
or
town
council
concerns
and
issues.
So
a
lot
of
things
we
need
to
work
through
before
we
get
to
an
agreement,
but
at
least
is
telling
us
all
right.
O
B
F
Live
on
the
border
of
Brooklyn
and
Boston,
like
literally
50
feet
from
the
border
and
I
watch
very
confused
people
as
their
scooter
slowly
dies
as
they're
trying
to
get
to
the
whole
food,
and
so
I'm
wondering
what
education
has
been
done.
That
says,
you
know
you
can't
ride
in
Boston
because
it
doesn't
seem
that
people
are.
F
O
So
so
I
know
within
Brooke
Lyons
ordinance
that
they
identified
sort
of
requirement
for
the
operators
to
wouldn't
you
sign
up
for
the
app
you
have
to
read
through
all
the
rules
and
regulations
and
say
you
agree.
Of
course
it's
multiple
pages
and
most
folks
are
price
going
through
that
I'm
not
I,
know
from
our
end.
We
were
mostly
concerned
with
making
sure
that
Brooklyn
enforced
the
policy.
O
So
we
we
haven't,
spent
a
lot
of
effort,
educating
people
about
that
unless
they
come
into
the
city
and
then
we
work
with
the
operator
like
Lyme
we've
communicated
with
oftentimes
about
their
vehicles
being
here
so
I'm,
not
sure
what
Brooklyn
has
or
hasn't
done
in
terms
of
education.
But
it's
a
it's
a
point
to
make
when
we
think
through
a
program
here,
the
efforts
that
need
to
be
made
to
educate
people
about
proper
writing
where
you
can
account
ago
and
and
what's
going
to
happen
when
you
go
into
areas,
you
can't
go
into
yeah.
P
P
O
C
Yes,
two
things
and
follow
up
to
Olivia's
question
or
a
comment
about
people,
not
understanding
about
what
the
boundaries
are.
I
think
we're
all
accustomed
with
those
agreements
and
verbiage
that
people
are
accustomed
to
just
having
to
click
that
they
accept
the
terms
of
something
without
reading
it.
So
I
think.
I
C
Some
even
visual,
like
a
map
with
a
red
you
know
red
borders
or
something
and
then
the
appropriate
alternative
formats,
something
that
simplifies
that
aspect
or
highlights
that
aspect
would
be
appropriate.
But
when
you're
talking
about
a
regional
pilot-
and
yet
you
also
mentioned
different
municipalities
having
different
rules,
how
how
do
you
foresee
that
working
in
the
pilot,
especially
in
regarding
reinforce
I'm,
sorry
enforcement.
O
B
I
just
had
a
kind
of
a
follow-up.
Have
you
received
any
data
from
from
the
other
regional
partners
about
any?
You
know
the
bike,
so
whatever
the
vehicles
blocking
sidewalks?
How?
How
is
because
we
have
a?
We
identified
that
as
a
real
concern
for
folks
with
disabilities.
So
I'm
just
wondering
you
know
what
are
the
results
been
so
far.
O
Sure
yeah
so
so
Brook
lines,
the
only
regional
partner
that
has
had
the
vehicles
for
an
extended
period
of
time,
their
nerve
their
pilot
program.
So
they
have
essentially
the
only
the
only
day
that
I
received
they
have
had.
You
know,
complaints
of
scooters
blocking
sidewalks.
They
require
the
the
operators
to
go
out
and
move
the
scooters
within
a
certain
amount
of
time.
O
Recognizing
that
that's
not
perfect,
though,
because
oftentimes
the
nature
of
these
vehicles
is
that
they're
to
be
used,
so
you
might
have
a
vehicle,
that's
blocking
access
and
by
the
time
an
operator
comes,
they
move
it.
It
might
have
already
moved
itself
by
someone
using
it.
So
I
think
I,
think
being
proactive
rather
than
reactive
is,
is
the
best
approach
so
really
learning
from
Brookline
the
the
type
of
complaints
and
issues
they've
received
and
the
type
of
response
that's
been
had
you
know
by
the
operators,
and
has
it
worked?
J
J
So
I
mean
just
feedback:
I
mean
I
work
in
Brooklyn,
right
in
the
Brookline
Boston
border
and
at
least
probably
twice
a
week,
I
run
into
just
a
random
scooter
and
incredibly
random
spot.
It's
almost
like
someone
just
stepped
off
with
a
scooter
and
magically
disappeared,
and
there
I
am
running
into
it
either
with
you
know,
running
into
it
or
hitting
it
with
my
white
cane
and
then
also
just
people,
particularly
on
Beacon
Street,
as
you're
walking
towards
Coolidge
Corner.
J
J
J
So
I
do
like
and
appreciate
the
idea
of
ductless
or
parking
them
in
Docs
I.
Think
that
will
help
alleviate
some
of
that,
but
just
the
use
in
the
sidewalks
and
it
strikes
me
I,
was
right
before
this
meeting.
I
was
an
event
downstairs
with
the
mayor
around
age.
Strong,
and
you
know
his
comment-
was
we
want
Boston
to
be
the
most
age
friendly
city
in
the
US
and
to
me
allowing
scooters
or
motorized
scooters
on
sidewalks
would
take
a
huge
step
back
in
doing
that.
So
I
do
appreciate
in
the
city's
planning
process.
B
G
So
I
haven't
listened
to
them
fully,
but
the
American
Council
for
the
blind
has
a
podcast
called
ACB
advocacy
and
they
just
released
within
the
past
week
a
two-parter
just
to
do
with
this
some
of
the
blind
community.
So
if
you
want
to
hate
to
be
advocate
see
it's
called
and
if
you
want
to
take
a
look,
you'll
hear
the
protective
web
of
the
blind
community.
B
B
I
would
encourage
all
of
us
to
exercise
our
rights
to
get
out
and
vote
and
use
our
voices
that
way,
and
also
on
November
18th,
as
I
mentioned
last
month,
is
the
next
our
tag
advisory
board,
our
tag,
General
Meeting,
that's
a
two
to
four
in
the
transportation
building,
most
likely
conference
rooms,
one
and
two,
and
then
on
the
21st
is
the
B
CIL
annual
meeting
and
the
evening
also
at
the
transportation
building,
I
believe
at
6
p.m.
so
that's
my
report.
Just
a
couple
updates
and
next
is
the
commission's
report.
B
K
We
talked
about
things
like
restaurants
that
have
only
high
top
tables,
making
sure
that
they
get
lower
tables
and
to
disperse
the
tables
around
the
restaurants,
so
that
they're,
not
all
all
the
lower
tables,
aren't
just
in
the
back
things
like
the
one
step
which
a
lot
of
Main
Street's
have
a
lot
of
Main
streets.
Businesses
I'll
have
one
step,
so
we've
worked
with
the
State
Department
of
Transportation
in
the
Forest
Hills
area.
To
have
them
actually
raise
the
sidewalk
to
eliminate
the
one
step
in
some
businesses.
So
we
look
long-term.
K
Second
update
I
have
is
I,
think
you
all
know
that
we
have
a
checklist
that
we
use
for
developments
under
the
Boston
planning
and
development
agency.
It's
called
the
article
80
checklist
and
it
looks
at
all
the
accessibility
features
of
new
developments,
so
we're
in
the
process
now
of
updating
the
checklist.
K
We
originally
created
it
in
2014
and
it's
just
time
to
include
some
things
that
weren't
in
there
in
the
original
version,
two
things
that
we
looked
at
to
add,
which
we
did
actually
add
some
age-friendly
elements
that
really
wasn't
wasn't
so
much
of
a
term
back
five
years
ago,
as
it
is
now.
It's
really
you
know
in
the
public
discussion,
so
we
incorporated
as
many
age-friendly
elements
as
we
could
things
like
lighting.
You
know
it
talks
about
four
surfaces.
K
Also,
Patricia
is
not
here
tonight
because
she's
at
a
meeting
for
Logan
Airport,
looking
at
an
uber
and
lyft
pick-up
and
drop-off
pilot
they're,
going
to
be
routing
all
transportation,
sharing
companies
to
garage
a
central
garage
starting
in
November,
but
they've
developed
a
program
with
uber
and
lyft
to
have
a
pilot
app
that
will
allow
people
to
self-identify
as
having
a
disability
and
they
can
get
dropped
off
right
at
the
gate.
So
that's
in
the
works
and
should
be
launched
in
November.
K
K
Two
things
that
I'm
working
on
one
is
an
accessibility,
audit
of
data
and
technology
that
the
city
does.
It's
part
of
a
organization
called
g3
ITC,
which
looks
at
they're
looking
to
create
standards
for
accessibility
in
data,
not
so
much
just
accessibility
of
the
website.
But
looking
at
things
like
what
kind
of
data
was
collected,
who
has
access
to
the
data
and
kind
of
a
broad-brush
of
accessibility
in
technology,
so
we're
working
on
that
with
the
different
departments
in
City
Hall
we're
also
working
on
a
financial
empowerment
program
for
persons
with
disabilities.
K
I
know
the
board
had
asked
for
that
a
few
months
ago,
so
we
recently
heard
about
some
funding
that
we
can
get
from
Citibank
as
part
of
an
initiative
working
with
five
cities.
It's
gonna
be
Boston,
LA,
San,
Francisco,
New,
York
and
Chicago,
and
we're
gonna
use
the
money
to
work
on
training
for
people
with
disabilities,
on
financial
empowerment,
building
on
the
work
that
Jessica
did
the
first
summit
for
deaf
people
and
financial
empowerment
that
the
city
did
last
year,
also
I'm
coming
up
next
month.
November
for
us,
we
have
disability
mentoring
day.
K
That's
a
celebration
of
National
Employment,
Awareness
Month
for
persons
with
disabilities.
We
bring
in
10
adults,
residents
of
Boston
who
are
ready
for
to
work
and
looking
for
jobs
they
Job
Shadow
in
the
morning.
They
do
an
afternoon
of
job
interviews
with
city
departments
and
also
local
agent,
local
employers,
so
we,
this
will
be
our
ninth
year.
Doing
that
and
we're
excited
about
that
also
jessica
has
been
working
with
age,
strong
on
some
events
that
they've
been
doing
and
I'd
like
to
ask
her
to
just
give
a
brief
overview
of
those.
A
Sure
Thank
You,
commissioner,
so
I,
touched
on
him
last
time,
so
we
were
doing
a
series
of
three
workshops
and
events
with
the
aged
strong
Commission
called
age
strong
at
work.
So
we
did
I
think
the
last
time
I
spoke
to
you
guys.
We
had
done
the
first
one,
which
was
a
series
of
panels
on
the
importance
of
older
workers
in
the
workforce.
A
The
second
one
was
a
series
of
workshops
all
day
on
different
things,
such
as
resume
building
interview
skills,
how
to
apply
for
jobs
online
and
different
resources
like
that
and
then
on
the
12th.
We
had
a
job
fair
where
we
had
about
20
different
employers
who
were
specifically
looking
to
hire
older
workers,
and
we
had
over
a
hundred
attendees,
come
and
talked
to
employers
and
apply
for
jobs
online,
and
things
like
that,
and
it
was
a
great
series
of
events.
K
Great
and
then
just
a
few
announcements,
one
thing
that
I
recently
learned
and
I
don't
know
if
will
be
helpful
to
the
board,
but
I
know
sometimes
when
you're
trying
to
schedule
the
ride
to
come
to
City
Hall,
it's
difficult
because
there
isn't
a
physical
address
on
Congress
Street.
But
we
recently
heard
in
a
meeting
that,
if
you
put
in
one
Cornhill
place
either
on
a
rideshare
or
potentially
with
the
ride,
that
it
will
get
you
to
the
Congress
Street
entrance
of
City
Hall.
So
that
could
be
helpful.
G
K
Two
other
announcements,
mayor
Walsh,
has
given
a
directive
that
no
city,
employees
or
board
members
can
be
involved
in
any
marijuana.
Businesses
dispensaries
things
like
that.
So
if
that
is
an
issue
for
anybody,
please
come
talk
to
me
after
the
meeting
or
at
some
point,
and
let
me
know,
commissioner,.
K
K
Okay
and
then
a
final
update
is
we
have
a
new
meeting
date
for
our
next
meeting.
We
had
to
move
it
because
the
council
chamber
is
being
used
by
the
school
committee,
so
it's
gonna
be
December
18th,
which
is
a
Wednesday,
and
that
will
be
a
combination
about
November
and
December
meetings.
Just
due
to
people's
schedules
during
the
holiday
I
know,
everybody's
really
busy
so
December
18th
and
we'll
send
that
out
by
email
and
that's
it.
If
anyone
has
any
questions.
B
Yes,
commissioner,
just
to
follow
up
on
the
Logan
Airport,
the
uber
and
lyft
drop-off
and
the
policy
and
stuff
I
know
they
want
to
implement
this
very
soon.
I
guess
I've
seen
a
couple
things
both
in
the
paper
in
the
globe
and
and
and
on
TV
about
people
already
testing
testing
an
auto,
immediate
testing
it
out.
So,
like
you
said
it
November
I
know.
K
E
P
B
G
K
You
believe
you
have
to
go
to
the
central
garage
for
that
as
well,
but
I
I
believe
people
with
disabilities
can
well
now
that
you
will
have
to
look
into
the
wave
issue
if
you
need
an
accessible
vehicle.
But
I'll
have
to
get
back
to
you
on
that.
One
too,
because
Patricia
has
been
going
to
the
meetings
and
she'll
have
more
information
tonight,
but
I
can
send
information
all
by
email.
They
do
have
some
in
from.
G
K
G
B
C
I
just
won
a
second.
The
this
is
the
first
I
was
hearing
about
the
inability
to
use
the
wave
app
that
Logan
that
that's
certainly
you
know,
is
distressing
to
hear
about,
and
that's
good
that
the
Commissioner
will
be
following
up
with
wave
cabs.
Is
there
a
difference,
though,
in
the
expense
of
that
people
are
incurring
with
okay?
That
that's
helpful
to
know.
Q
Everybody
I
just
like
to
share
with
you
three
things
that
have
happened
and
that
perpetration
I
have
participated
in
over
the
past
month.
Firstly,
were
assisting
the
Boston
planning
and
development
agency,
as
well
as
the
Boston
Transportation
Department,
to
update
the
cities
on
parking
bike,
parking
design
guidelines,
and
so
this
includes
both
bike
parking
on
street,
as
well
as
indoor
facilities
for
developments,
and
so
we
want
to
ensure
that
the
street
stays
accessible
as
well
as
people
with
disabilities,
who
do
bike
also
have
accessible
access
to
both
indoor
and
outdoor
facilities.
G
Q
G
So
I
I
recently
went
over
to
Boston
University
to
visit
my
wife
and
I
hadn't
been
over
there
in
several
months,
but
they've
done
a
bunch
of
new
sidewalk
construction
and
I
didn't
realize
what
was
going
on,
but
I
guess
I
thought
I
was
crossing
the
street
and
I
was
crossing
a
bike
path
and
then
I
came
to
a
curb
and
then
I
came
to
a
planter.
It
very
confused
and
disoriented
and
I
hope
we're
not
planning
on
doing
that
in
other
areas.
G
G
Yeah
how
they
did
it
from
oh,
when
you
get
off
the
tee,
you
know
you
you
cross
the
street,
then
you
cross
the
parking
spot.
Then
you
cross
the
bike
path.
Then
you
cross
the
crook
I
mean
they
have
multiple
curb
cut
now
that
you
have
to
get
to
just
to
get
to
the
sidewalk,
because
they've
doned
off
what
they've
done
it.
It
looks
like
to
me,
is
they've
cut
the
sidewalk
down
and
and
created
a
bike
path
with
another
club
is.
G
It's
on
the
street
level,
so
they're
too
tough
to
curb.
Now
you
have
to
cross
and
it
doesn't
always
make
them
I'm,
just
I'm
not
saying
it's
not
accessible,
it's
just
not
you
just
friendly
and
should
be
taking
a
looked
at
for
future
development
of
other
areas.
Carol.
Where
was
that
it
would,
by
be
you
wet
just
over
the
bridge,
I
looked
the
871
Commonwealth
Avenue.
R
J
Right,
100%
sure,
but
I
think
that
so
last
month,
where
the
individuals
presented
about
the
redevelopment
of
Kenmore
Square
in
that
big
building
when
they
talked
about
the
pattern,
the
traffic
patterns,
there
I
think
that's
the
actually
the
model
that
they're
looking
at
to
use
in
Kenmore
Square,
where
they
go
from
sidewalk
bike,
lane
curb
cut
and
then
traffic.
And
then
you
cross,
just
as
a
FYI
I'm,
not
hundred
percent
sure.
But
I
think
that
I
found.
Q
B
B
A
F
B
C
This
is
a
little
bit
bridge
of
old
and
new
business.
In
a
sense,
one
of
the
other
topics
I
brought
up
on
that
phone
call
is
that
some
cities
do
have
uber
has
something
called
uber
Assist,
that's
something
it's
not
for
people
in
wheelchairs,
but
it's
for
people
who
are
either
have
issues
with
vision,
deaf
or
hardness
of
hearing
and
who
choose
to
want
to
have
an
extra
level
of
assistance
a
little
bit
more
like
a
door-to-door.
C
C
What's
how
things
have
been
working
in
other
cities,
I
mean
I,
think
it
does
feel
an
important
need,
including
for
people
with
mobility
issues
who
might
be
using
canes,
Walker's,
etc,
but
not
a
wheelchair,
but
I
think
that
the
next
step
would
be
maybe
reconvening
internally
and
just
discussing
how
to
find
out
more
about
that
program.
But
I
think
it
is
an
a
step
that
would
bridge
another
part
of
some
other
people
in
the
disability
community
who
don't
feel
comfortable
either
in
the
regular
uberta
system,
but
who
don't?
Who
aren't
wave
ride
users
either.
E
E
So
this
summer
there
were
many
outdoor
areas
that
were
showing
movies
and
they
had
open
captions
there,
and
that
was
awesome.
I
was
really
happy
about
that
and
I
started
noticing
that
near
North
Station
there
is
a
new
movie,
theater
I
think
it's
called
Ark
linked
and
that's
the
name
of
the
movie
theater
and
I
think
that
they
should
maybe
follow
the
same
kind
of
pattern
that
the
other
movie
theaters
are
starting.
E
At
this
point,
they
have
sort
of
like
the
rear
captioning,
where
you
can
put
it
in
your
cup
holder
and
you
can
see
it
or
they
have
the
glasses,
but
that's
not
equal
access
for
the
deaf
community
I
wanted
to
see.
If
maybe
the
Commission
could
sort
of
talk
about
suggesting
open
captioning
for
some
of
those
movies.
B
E
That
that
was
my
first
thing,
so
I
wanted
to
see
if
we
can
find
a
way
to
do
that.
My
second
topic
that
I
wanted
to
address
was
about
public
places
like
restaurants
or
bars.
Maybe
stadiums
as
well,
so
normally
they.
You
have
to
request
right
for
captioning,
but
the
ad
a
requires
that
you
request
captioning
and
if
you
ask
for
captioning,
it
seems
like
you
have
to
ask
for
it
a
lot.
E
That's
a
lot
to
ask
for
so
there
are
some
other
cities:
Seattle
Washington,
Portland,
Oregon
and
Ann
Arbor
Michigan
that
they
just
passed
laws
that
require
that
all
public
places
must
turn
on
open
closed
captioning.
All
the
time
I
would
love
to
see.
If
that
could
happen
here
in
Boston
as
well,
I
wanted
to
see
what
this
Commission
could
do
and
if
we
could
kind
of
take
that
on
so.
K
G
I
think
the
second
one
would
be
a
lot
easier
to
take
on,
because
it's
simply
asking
someone
to
push
a
button
on
the
TV
and
the
captions
appear
so
like.
If
you
go
to
a
bar
or
a
restaurant
I
think
that's
a
fairly
easy.
It
could
be
an
easy
act
to
create,
potentially
in
order
and
then
say
in
all
bars
in
public
places
they
have
their
television
might
turn
on
the
closed.
Caption
feature
I
think
that
potentially
doable
the
one
with
movie
theaters
I'm,
not
saying
that
it
isn't
doable
but
tricky.
G
Could
those
fall
under
the
federal
Department
of
Justice
a
DEA
guidelines
and
they
just
issued
the
regulations
regarding
closed
captioning
for
movie
theaters
and
audio
descriptions.
There's
only
a
few
years
old
and
I
think
that
would
be
more
of
an
I'm,
not
saying
we
shouldn't
look
into
it.
I
do
think
that
would
be
an
a
harder
one
to
take
on
I.
G
Think
the
first
one,
because
the
hundred
percent
of
television
program
is
captioned
and
it's
just
a
matter
of
pushing
the
button,
that's
something
that
we
could
potentially
look
at,
maybe
an
audience
an
ordinance
or
even
a
public
campaign.
Just
saying,
please
remember
to
turn
that
on
I
don't
know
I,
but
I.
What
I
would
suggest
we
do
is
Wesley
just
mentioned
three
cities
did
already
do
it
and
see
how
they
went
about
doing
it
and
maybe
that's
something
they
could
be
duplicated
I'm,
not
sure
how
the
movie
theater
one
can
be
done.
G
The
own
I
will
tell
you
happening
used
to
work
in
the
closed
caption
in
the
industry
that
used
to
provide
captions
for
movie
theaters.
The
movie
theater
owners
will
fight
you
I'm,
not
saying
that's
right,
I'm,
just
saying
they
will
fight
you,
because
they'll
say
that
it'll
drive
audience
members
away.
I
disagree
with
that
I'm
in
Wesley's
camp
I.
Think
there
are
people
that
in
the
audience
we
don't
know
about,
people
who
don't
have
English
is
the
first
language
of
people
with
mental
health
issues
of
people
on
the
spectrum.
G
K
I
was
gonna,
say
the
same
thing
that
I
I
can
reach
out
to
the
disability.
Commissioners
in
those
cities,
I
do
a
monthly
phone
call
with
disability
commissioners
from
across
the
country
and
I
can
see
how
if
they
can
find
out
information
for
me
on
how
that
was
put
into
place
and
so
I
think.
If
you
give
us
some
time
just
to
find
out
information,
we
can
get
back
to
you
and
then
discuss
any
actions
that
Boston
could
take
and.
G
E
Sorry,
do
you
just
want
to
add
one
thing
in
Frederick
Maryland
the
deaf
community
has
been
advocating
for
open
captioning
in
movie
theaters.
They
were
very
successful,
so
they
did
get
so
some
show
times
that
have
open
captions
I'm
sure
that
they
would
be
great
at
giving
us
some
information.
So
we
could
learn
from
what
they
learned
and
then
we
could
bring
it
here
to
Boston
as
well.
P
P
B
You
Wesley
I
echo
of
the
comments
here
and
thank
you
for
bringing
those
up
and,
even
though
the
even
though
the
first
one
with
the
movie
theaters
would
be
difficult,
will
certainly
look
into
it
and
see
see
what
steps
that
we
can
take
to
to
at
least
start
the
advocacy
process.
So,
but
thank
you
for
bringing
that
up
and
Carl
has
I.
E
E
Again
this
summer,
for
the
outdoor
movies
that
were
shown
when
I
saw
the
movies,
it
was
near.
Rose
Wharf
and
my
wife
did
send
a
request
to
turn
the
captions
on
and
they
did
show
movies
every
Friday
during
the
summer,
and
they
said
ok
for
the
rest
of
the
summer.
They
would
turn
the
captions
on
for
all
of
the
movies
based
on
that
request.
I
don't
know
if
there
were
any
complaints,
but
they
did
that
so
just
to
let
you
know,
that's.
C
I
just
wondered
about
the
possibility
heading
into
the
new
year.
You
know
not
not
until
the
new
year,
but
about
the
possibility
of
having
a
retreat
for
the
commission
members
that
we
had
briefly
discussed
that
last
year,
especially
when
a
number
of
that,
when
the
board
got
expanded.
A
new
member
and
I
know
that
with
getting
this
new
space
and
a
combination
of
things
that
didn't
happen,
but
just
as
a
way
to
be
able
to
brainstorm
together
on
some
priorities
or
possibilities
and
also
have
a
little
bit
of
social
space.
C
That's
different
that
right
before
tonight's
meeting,
although
I
had
broached
you
about,
were
we
gonna
have
a
holiday
party,
I
think
actually
a
retreat.
That
was
a
combination
of
substantive
work
and
outside
of
the
city
hall,
setting
just
just
for
a
change
of
scene
and
pace,
but
that
I
mean,
if
there's
a
way
to
do
it
without
a
considerable
expense,
but
just
to
have
a
different
kind
of
atmosphere.
If
yeah.
K
R
R
So
I
very
much
appreciate
what
you
guys
are
doing
in
terms
of
volunteering,
your
time
to
be
on
this
kind
of
commission,
because
it
is,
it
is
very
important
to
have
for
people
to
have
an
outlet
to
to
raise
these
kinds
of
issues,
I'm,
also
the
parent
of
a
young
adult
with
intellectual
disabilities,
who
has
a
parking
placard
as
well
and
starting
last
summer.
We
were
surprised
to
find
that,
notwithstanding
the
proper
display
of
the
placard,
we
were
regularly
receiving
tickets
for
parking
at
metered
spaces.
R
R
This
way,
every
time
the
city
issues
a
ticket,
either
the
person
with
a
disability
or
a
caretaker,
must
have
must
retrieve
the
ticket
from
the
windshield,
take
a
photo
of
their
plate
or
placard
go
through
the
cumbersome
process
of
appealing
a
ticket
that
should
never
have
been
issued
in
the
first
place
and
then
dealing
with
with
with
it.
What
happens
after
that
is
I'll,
explain
in
a
moment,
I
think
this
happens
to
hundreds,
if
not
thousands,
of
people
in
Boston
every
year,
and
it's
abusive
and
disrespectful
of
people
with
disabilities
for
quite
a
while.
R
After
we
started
receiving
these
tickets,
no
one
seemed
to
care.
The
tickets
were
ultimately
dismissed,
but
no
one
seemed
to
acknowledge
that
there
was
a
real
problem
here,
but
I
realized.
This
was
probably
a
bigger
issue
than
what
I
was
experiencing
and
so
I
ultimately
decided
to
use
the
Massachusetts
Public
Records
Act.
They
get
a
sense
of
how
big
the
problem
is.
Here's,
what
I
think
you
should
consider
as
a
board
first.
R
This
may
happen
thousands
of
times
a
year
over
the
last
three
fiscal
years,
Boston
parking
issue
but
dismissed
between
760
and
more
than
920
tickets,
or
parking
and
designated
HPD
V
spaces
and
more
than
2,500
tickets
every
year
for
parking
in
meters
Jace's.
Now
these
are
dismissed
tickets
for
the
metered
spaces,
almost
one
per
hour
that
they
ended
up
dismissing
for
every
hour
of
the
year
in
which
the
meters
are
operating,
but
they
were
dismissed
after
the
recipient
provided
evidence
of
a
plate
or
placard.
Yes,
the
tickets
were
ultimately
dismissed.
R
Yes,
some
of
those
placards
might
not
have
been
properly
displayed,
and
so
that
number
is
not
necessarily
a
number
that
represents
where
parking
enforcement
made
mistakes,
but
it's
still
a
huge
number
of
tickets
that
were
inappropriately
issued
and
it
involves
parking
officials
violating
the
law
virtually
every
day.
Second,
this
is
not
an
issue
with
a
few
less
than
competent,
a
few
less
than
competent
parking
enforcement
officers.
R
Their
current
Transportation
Commissioner,
who
I
believe
is
here
today,
looked
at
all
of
my
tickets
and
for
every
single
one
of
them
approximately
fourteen
over
the
course
of
a
year,
every
one
of
them
was
issued
by
a
different
officer.
The
placard
was
properly
displayed
every
single
time.
Third,
this
is
not
an
issue
with
confusion
over
non-massachusetts
placards.
My
daughter's
placard
is
not
from
Massachusetts.
We
just
moved
here
eighteen
months
ago,
but
it's
entirely
blue.
It
has
a
really
large
white
wheelchair
on
it.
R
Any
parking
enforcement
officer
who
is
confused
by
that
needs
to
be
in
a
different
line
of
work.
Fourth,
the
appeals
process
that
the
parking
department
uses
is
broken.
It's
confusing
the
website
says
different
things
and
the
people
who
answer
the
phone,
the
staff
on
the
phone
is
often
not
empathetic
and
sometimes
outright
rude,
and
it's
just
not
clear
to
a
ticket
recipient
how
the
process
really
works.
Fifth,
when
Boston
parking
screws
up
in
issues
in
a
legal
ticket,
they
don't
apologize
and
they
definitely
don't
offer
to
make
it
right.
R
Trust
me
I,
sent
them
an
unpaid
bill
for
administrative
fees.
For
my
time,
I
do
believe
the
city
is
now
paying
attention.
You've
got
a
number
of
parking
officials
here
today,
including
chief
Osgood
and
I,
appreciate
the
fact
that
they're
here
and
the
chief
Osgood
has
been
fairly
responsive
to
the
issue.
They
have
some
ideas
for
fixes,
but
I
hope
that
your
Commission
and
the
Commissioner
will
hold
their
feet
to
the
fire
and
make
them
keep
to
a
strict
timetable.
R
K
Just
to
say
that
we
do
work
very
closely
with
BTD
and
you've
raised
some
issues
that
we
will
continue
to
look
at
moving
forward.
I
do
know
that
BTD
does
have
a
very
generous
policy
of
dismissing
tickets
if
somebody
presents
a
black
card,
so
the
number
of
tickets
that
were
dismissed
is
not
representative
of
errors.
It
could
also
be
our
erring
on
the
side
of
giving
residents
the
benefit
of
the
doubt.
I
It's
you
know
in
defense
of
the
Transportation
Department
I
mean
if
you
see
placket
from
another
state,
you
have
the
rights
of
you,
know
anyone
from
like,
say
a
different
license.
Plate
from
another
state,
also
parking
in
just
a
regular
meter
space.
It's
expired.
I
mean
how
is
the
transportation
work
is
supposed
to
realize
that
if
it's
from
a
different
state,
I
mean
that's
like
having
a
unregistered
vehicle,
yeah.
I
K
I
B
Yeah,
that's
a
very
good
suggestion.
John
thank
you
for
for
suggesting
that
and
again,
thank
you,
sir,
for
for
bringing
the
issue
to
our
attention,
and
hopefully
some
progress
can
be
made.
I
know
the
Commissioner's
Office
takes
it
very
seriously,
so
any
other
comments
or
questions
for
our
issues
that
the
public
would
like
to
to
bring
up.