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From YouTube: Disability Commission Advisory Board Meeting 7-31-2019
Description
Disability Commission Advisory Board Meeting 7-31-2019
A
Good
evening,
everyone,
the
open
meeting
law,
requires
that
I
notify
the
public
that
this
meeting
is
being
recorded.
Therefore,
please
be
aware
that
an
audio
and
visual
recording
of
this
meeting
is
being
made
and
broadcast
by
Boston
City
TV,
which
is
a
part
of
the
city
of
Boston
office
of
cable
communications,
now
I
hand
it
over
to
dis
yeah.
Thank.
B
I
B
A
A
B
E
F
B
K
L
Is
a
song
hello,
it's
my
first
time
actually
presenting
here
in
the
chamber
so
but
my
name
is
Sam
chambers
I'm
the
public
information
officer
for
the
mayor's
office
of
neighborhood
services.
Thank
you
very
much
for
having
me
today
so
show
of
hands.
How
many
people
know
what
the
mayor's
office
of
neighborhood
services
does.
L
Pretty
much
everyone,
that's
okay,
but
her
so
for
those
of
you
that
don't
so
the
mayor's
office
of
neighborhood
services
as
a
department
that
handles
most,
if
not
all,
city
service,
related
cases.
So
the
mayor
appoints
a
liaison
to
each
neighborhood
as
well
as
several
different
constituencies.
So
they
are
the
LGBTQ
constituency,
the
Vietnamese
constituency,
the
Haitian
constituency,
the
Cape
Verdean
can
constituency
the.
L
To
think,
excuse
me
and
the
Latino
constituency,
and
what
we
do
is
any
resident
or
anyone
that
decides
to
interact
with
our
department
can
reach
out
to
us
and
we
will
try
the
best
we
can
to
liaison
city
departments.
Sometimes
we
work
with
the
state,
and
sometimes
we
work
with
our
federal
partners
as
well,
and
these
can
be
issues
as
small
as
fixing
a
pothole
in
front
of
your
house
up
to
working
on
immigration
issues
and
anything
in
between.
L
So
our
goal
is
to
be
a
resource
for
residents
and
business
owners
and
people
in
Boston
who
have
an
issue
with
the
city
or
who
would
like
help
from
the
city
either.
With
an
initiative
comment
question
of
concern
anything
that
we
can
be
helpful
with
so
I'm
glad
to
be
here.
If
anyone
has
any
questions.
L
G
L
L
She
was
just
gonna
purchase
a
garage
door
and
Home
Depot
then
informed
her
that
she
needed
to
reach
out
to
the
city,
because
the
city
requires
a
permit
to
get
a
new
garage
door,
and
so
you
know
she
didn't
know
that,
but
we
ended
up
walking
her
through
the
process,
and
so
you
know
again
we
even
if
you
don't
know
what
department
or
if
any
department
covers
your
issue.
We
still
want
individuals
to
reach
out,
because
then
we
can
get
you
the
correct
answer
and
get
you
to
the
correct
department.
L
G
L
We
also
work
very
closely
with
the
city's
3-1-1
system,
so
at
any
time,
if
you
ever
don't
know
who
your
liaison
is
you're
more
than
welcome
to
call
3-1-1,
let
them
know
what
neighborhood
you
live
or
work
in
and
that
through,
when
one
call
taker
will
direct
you
over
to
the
correct
liaison.
Who
can
help
you
out.
L
So
I
off
the
top
of
my
head
I,
don't
know
how
many
neighborhoods,
but
I
can
list
them.
If
that
is
so
I
mean
we
have
Austin,
we
have
Brighton,
we
have
East
Boston
Charlestown
North,
End,
West,
End,
Back,
Bay,
Beacon,
Hill,
Fenway,
Mission,
Hill,
leather
district,
Chinatown,
Bay,
Village,
South,
End,
Mission,
Hill,
Roxbury,
Dorchester,
Mattapan,
Hyde,
Park,
Roslindale,
Jamaica,
Plain
and
well.
C
L
L
L
L
You
Willie
give
each
neighborhood
a
representation,
but
you
know
there's
some
neighborhoods
like
being
grouped
in
with
other
neighborhoods
and
some
like
their
own
liaison.
It
really
just
also
depends
on
the
caseload.
Some
neighborhoods
are
smaller,
and
so
you
know
we
found
that
if
they
were
to
have
their
own
liaison,
it's
just
not.
That
liaison
doesn't
have
enough
to
do
as
opposed.
M
C
L
I
mean
we,
we
definitely
deal
a
lot
with
accessibility,
so
a
lot
of
times
we
deal
with
with
ramps,
and
so
you
know
we
have
businesses
that
want
to
you
know
or
development,
especially
in
the
city
we
have.
We
have
developments
that
are
happening
and
you
know
sometimes.
Unfortunately,
they
do
not
consider
accessibility
and
their
plans,
and
so
you
know
we
encourage
residents
if
they
do
feel,
for
example,
like
a
sidewalk
is,
is
too
small
for
someone?
L
You
know
with
accessibility
issues
to
get
down
that
sidewalk
comfortably.
You
know
we
work
with.
You
know
the
disability,
Commission
and-
and
you
know,
with
the
inspectional
services
or
the
BPD
a
to
remedy
that
situation
and
make
sure
that
that
sidewalk
is
accessible
by
all.
You
know.
We
also
work
a
lot
with
the
Commission.
You
know
if
someone
is
requesting
translation
services-
or
you
know
American
Sign
Language
at
their
event
or
at
their
meeting
working
with
the
Commission
to
make
sure
that
that
request
is
fulfilled.
L
So
you
know
we
deal
with
a
lot
of
accessibility
issues,
so
we
try
our
best
to
work
with
them
on
that,
but
we
also
encourage
people
at
you
know
to
my
earlier
point.
If,
even
if
people
don't
think
that
the
city
can
solve
that
issue,
we
encourage
them
to
call
us
as
well,
because
you
know
they
they
might
be
wrong
and
we
might
be
able
to
help
them
out.
L
And
we
also,
if
you
go
to
Boston
dot,
slash
in
neighborhoods,
each
neighborhood
has
its
own
webpage,
where
it
has
different
resources
on
it
and
at
the
bottom
of
the
webpage.
Not
only
does
it
have
the
liaison
and
a
link
to
contact
them
via
email
and
via
phone,
but
you
can
also
sign
up
for
our
neighborhood
newsletter.
L
They
go
out
at
least
once
a
week
where
it
is
filled
with
news
from
the
city,
as
well
as
events
that
are
going
on
in
the
neighborhood,
and
so
you
know
what
we're
trying
to
do,
especially
in
this
administration,
is
really
trying
to
reach
more
people
through
the
office
of
neighborhood
services.
Again
earlier.
You
know,
we
talked
about
the
cases
and
and
how
much
we
deal
with
in
a
year
a
lot
of
times.
It
is
certain
people
that
have
had
access
to
City
Hall
and
have
known
about
the
liaison.
L
You
know
they've
known
about
the
office
neighborhood
services
since,
like
the
80s,
and
so
they
know
if
they
have
an
issue
to
call
the
office
of
neighborhood
services,
but
a
lot
of
people,
especially
that
have
never
had
to
deal
with
the
city
before
they
don't
know
that
the
office
exists
and
so
we're
trying
to
reach
more
people.
You
know
a
lot
of
the
liaisons
are
on
also
on
social
media,
and
a
lot
of
the
liaisons
are
more
than
willing
to
come
out
in
back
into
the
neighborhoods
and
meet
individuals
there.
L
You
know
there's
we
know
that
there's
some
neighborhoods
further
out
than
others,
and
we
know
that
it
can
be
challenging
to
get
to
City
Hall,
and
so
our
liaisons
are
always
more
than
willing
to
come.
I'll
meet
you
either
for
a
cup
of
coffee
or
actually
come
out
to
it
to
do
a
site
visit
on
whatever
you
need.
So
so,
please
utilize
us
great.
G
L
How
how
many
accessibility
issues
there
are
when
it
comes
to
through
one
one,
it's
a
little
bit
easier
because
it
is
data
driven
and
so
there
they
do
use
keywords
and
do
have
what
I
like
to
call
tags,
which
kind
of
identified
like
the
case
whether
it's
you
know,
accessibility,
issue
related
to
public
works
or
sidewalk
or
the
street,
or
we're
known
whatever
it
may
be.
But
that
way,
it's
a
little
bit
easier
to
find
so
yeah.
There
are
two
ways
to
figure
that
out.
L
The
harder
way
is
through
direct
outreach
just
because,
if
it
is
a
phone
call,
there's
no
real
way
to
count
how
many
accessibility
phone
calls
we've
had
email.
Is
it's
a
tiny
little
bit
easier
because
we
can
always
do
a
query
for
accessibility
cases
via
email
and
then,
but
the
easiest
way
would
be
through
through
one
one.
Thank.
G
N
Yes,
would
it
be
possible
going
forward
to
somehow
flag
or
notate
if
something
like
a
call
was
disability-related
yeah.
L
I
mean
I
think
that
would
have
to
be
a
I,
would
have
to
speak
to
chief
Smith
about
it.
I
think
chief
Smith
would
have
to
speak
to
the
Commissioner
about
how
we
go
about
flag
and
that
but
I,
you
know
I
think
that's
definitely
something
that
we
would
be
interested
in
just
in
the
sense
of
transparency
and
also
making
sure
that
you
know
all
residents
are
being
helped
again.
L
You
know
if
three
one
one
would
be
the
the
easiest
way
for
us
to
identify
accessibility
cases,
and
so
if
people
are
looking
for
numbers
and
looking
for
that
case
to
be
tracked
specifically,
we
would
encourage
them
to
use
a
3-1
one
system
and
then
go
through
the
301
system
to
reach
the
office
of
neighborhood
services.
But.
N
L
I
mean
again
it
we
get.
We
get
cases
three
ways
well,
I
would
say
four
in
person
through
phone
call
through
an
email
and
through
three
one
one,
and
so
you
know
I
think
for
most
cases,
if
it
is
an
accessibility
issue,
I'm
sure
the
liaisons
are
working
with
a
disability
Commission,
but
in
terms
of
in-person
requests
and
phone
call
requests,
it's
a
little
bit
harder
to
figure
out
those
numbers.
Just
because
it's
it's
almost
it's
all
in
person
it's
over
the
phone,
so
there's
not
a
lot
of
times.
N
I
was
gonna,
say
I'm
it
just
as
a
further
offline
discussion,
it's
just
not
just
for
ons
but
but
for
other
related
agencies.
It
just
raises
an
interesting
point
that,
because,
even
frankly,
it's
not
just
disability
issues
versus
non
disability
issues,
but
I
would
think
even
the
nature
of,
for
instance,
3-1-1
kinds
of
calls
might
be
accessibility
due
to
a
construction.
You
know
a
construction
obstacle
or
things
that
might
be
sidewalk
impediment
versus
other
kinds
of
you
know,
even
within
the
disability
community.
The
types
of
questions
that
arise.
L
3-1-1
the
data
they
have
is
is
quite
amazing,
because
some
of
the
things
that
they
capture,
you
may
not
think
that
we
would
capture
if
that
makes
sense,
so
I'm
sure,
if
someone
is
is
called,
let's
say,
for
example,
you
know
a
there
is
some
type
of
impediment
on
a
sidewalk
next
to
a
construction
site.
You
know,
I
would
assume
that
three
one
one
would
note
somewhere
that
this
is
an
impediment
for
travel
on
that
on
that
sidewalk,
and
so
I
was
assumed
that
that
that
type
of
data
tag
would
would
come
up.
N
I
agree
with
you,
I
just
was
thinking
and
again
just
an
ongoing
topic
of
interest
for
our
Commission,
for
our
advisory
board.
I
should
say
is:
is
that,
given
that,
depending
on
the
nature
of
the
issue,
people
might
say
it's
a
cultural
event?
N
Accessibility
at
a
culture,
neighbourhood
level,
event
versus
citywide,
would
people
or
how
my
people
broach
that
information
just
different
ways
that
we
might
get
the
lay
of
the
land
of
what
interests
people,
but
again
more
as
you've.
You've
just
stimulated
my
mind
about
ways,
I'm
sure,
in
addition
to
what
the
Commissioner
could
inform
me,
are
already
ways
that
the
information
is
gathered,
but
are
there
some
additional
ways
that
we
might
even
get
a
better
handle
on
that
through
other
other
channels?
Yeah,
we
can
follow
up
offline
yeah.
Exactly
thank
you.
Thank.
K
L
That's
actually
a
very
interesting
question:
I
think
if
you
break
it
down
by
kind
of
by
age,
a
lot
of
younger
people,
we
get
cases
via
3-1-1
and
email
more
than
phone
calls.
Just
because
it
is,
you
know
younger
people.
You
know
I
joke
with
my
parents
all
the
time.
I
hate
talking
on
the
phone
and
I,
find
it
easier
to
email
or
use
an
app.
L
Lessen
the
time
it
takes
for
City
work
to
be
done
and
if
they
go
through
a
liaison,
a
liaison
has
to
then
reach
out
to
the
department,
wait
for
an
answer.
Then
the
department
then
gets
back
to
that
liaison
and
then
that
liaison
has
to
get
back
to
that
resident,
whereas
with
3-1-1,
if
you
use
the
app
or
the
website
it
kind
of
cuts,
the
liaison
out
which
cuts
the
time
you
receive
an
answer
on
your
request
and
it
lessens
that
time.
O
L
But
with
the
3-1-1
system
every
day
the
system
is
learning
more
and
more
and
departments
are
utilizing
that
system
more
to
provide
quicker
results
for
residents,
but,
like
I
said
at
the
end
of
the
day,
the
liaisons
sometimes
are
using
the
3-1-1
system
to
create
that
case
and
to
work
with
that
department
and
so
in
terms
of
transparency
and
also
accountability,
we're
trying
to
use
through
one
one
more,
because
that
way
we
can
see.
Ok,
this
liaison
has
35
cases
open
and
it's
been
three
months.
L
What
is
happening
is
the
department
not
getting
back
to
the
liaison
and
the
liaison
then
closing
in
other
cases,
or
is
a
liaison
just
forgetting
to
close
up
the
cases.
It
provides
some
an
ability
for
the
residents
and
when
ever
a
resident
calls
31:1,
they
will
always
get
a
case
reference
number
so
that,
if
you
know
they
do
want
to
followup
with
that
case,
reference
number,
we
can
then
immediately
go
to
that
case
and
figure
out.
What's
going
on
with
that.
G
F
F
L
And
so
something
interesting
that
we
are
working
on,
so
the
mayor
has
created
a
language
and
communication
access
program
which
who's
the
director.
Her
name
is
menorah,
sway,
B
and
her
single
role
as
a
city
employee
is
to
make
sure
that
city,
products
and
city
resources
are
accessible
by
all
and
she
funny
enough.
N
I
would
just
like
to
say
that
with
Carl,
just
having
brought
that
up,
I
do
hope
that
that
can
be
brought
to
her
attention
as
a
priority.
Given
that
the
importance
the
many
different
reasons,
someone
who's
part
of
the
blind
or
visually
disability
community
might
need
information
from
3-1-1
absolutely.
L
L
L
P
C
J
J
Yeah
I
just
wanted
to
again
apologize
that
I
couldn't
be
there
in
person
tonight
due
to
the
storm.
Why
my
ride
kind
of
gets,
fouled
up,
I
apologize
for
that,
and
also
due
to
the
student,
the
rain
on
on
a
da
da
da
celebration
I
wasn't
able
to
attend
that
in
person
either.
So
so
I
apologize
for
that
other
than
that
there
isn't
I.
M
C
But
I
made
it
so
I
can
give
the
report
thanks
dis
yeah.
So
since
our
last
meeting
we've
had
two
of
our
biggest
events
annual
events
each
year,
which
were
the
community
forum.
We
had
that
just
two
days
after
our
last
board
meeting
and
we
had
a
da
day
last
week.
So
we
had
great
attendance
at
each
event
and
I
know.
I
saw
a
lot
of
you
at
both
of
them.
The
forum
this
year
was
at
Suffolk
law
school
and
we
had
a
new
format.
C
Instead
of
just
getting
feedback
from
residents,
we
had
the
Health
and
Human
Services
cabinet.
Each
department
give
a
brief
overview
of
their
services.
Just
so.
The
community
knows
what
we
do
and
how
to
reach
out
to.
If
they
have
questions,
and
then
we
heard
from
residents-
and
we
got
some
great
feedback,
they
helped
us
prioritize
I
work
for
the
year,
so
we
had
people
that
we
got
back
to
individually
and
then
we
also
have
work.
They
will
use
for
a
strategic
plan
starting
in
September.
C
Also
ad
ad
was
last
week
and
how
many
of
you
were
able
to
attend.
Yeah
I
saw
Paul
yeah
I'm.
Sorry
I
know
the
weather
was
really
challenging
and
at
the
last
minute
we
were
able
to
move
the
event
inside,
which
was
the
first
time
we've
ever
had
to
do.
That
and
amazingly
it
went
pretty
smoothly.
Most
moving
than
I
would
have
thought
it
would
go
and
I
also
thought
that
there'd
be
less
residents
attending,
but
we
still
had
over
200
people
who
attended
I'd,
say
roughly
250,
so
the
fifth
floor
got
very
crowded.
C
We
held
it
outside
in
the
hallway,
and
then
we
were
able
to
use
the
poem
on
Tea
Room
for
the
speaking
portion
of
the
event.
Unfortunately,
the
mayor
wasn't
able
to
attend,
but
we
honored
the
Boston
Public
Health
Commission
emergency
preparedness
unit
for
all
the
work
they've
done
on
climate
change
and
persons
with
disabilities.
They
have
a
series
of
resources
that
they
put
out
on
extreme
weather
and
they
consider
people
with
disabilities
and
all
their
emergency
planning.
So
we
gave
them
a
shout
out
and
we're
happy
to
work
with
them
moving
forward.
C
We
also
recognized
a
woman
who's,
organizing,
a
walk
from
Canada
to
Key
West
she's,
a
Canadian
doctor
who
wants
to
raise
awareness
on
climate
change
and
presses
with
disabilities.
So
she
started
in
June
in
Canada.
She
went
to
a
few
stops
in
Maine
and
then
Boston
on
a
DA
day
next
she's
going
to
New,
York
City
and
then
stopping
at
the
major
cities
along
the
east
coast
on
her
way
to
Florida
she's,
not
necessarily
raising
money.
She's
really
trying
to
raise
awareness,
I
believe
she's
taking
donations,
but
that's
not
the
main
point
of
her
journey.
C
But
you
can
look
it
up.
It's
see
the
number
two
and
then
letters
kW
and
it's
Canada
to
Key
West
so
feel
free
to
look
it
up
and
send
your
support
if
you'd
like
to
let's
okay,
so
also,
we
have
t-shirts
for
people
who
aren't
able
to
attend.
You
can
see
Chris
after
the
meeting
and
we'll
get
them
to
you.
Also.
C
Another
thing
we're
working
on
is
the
City
Hall
plaza
redesign
they're
working
to
put
together
a
display
just
on
the
accessibility
components,
because
a
lot
of
the
renderings
that
have
been
released
to
the
public
show
a
lot
of
brick
paving.
We
want
to
assure
the
public
that
it's
not
just
brick
said:
there'll,
be
accessible
routes
and
accessible
materials
and
that
access
is
a
priority
of
the
design.
So
we
had
some
displays
at
ad
a
day,
but
it
was
really
crowded,
as
I
said.
C
So
not
everybody
got
a
chance
to
see
them
so
we're
working
with
the
property
management
team
to
have
them
come
out
and
speak
to
the
board,
hopefully
next
month,
on
the
accessibility
issues,
specifically
in
the
plaza
redesign
I'm,
also
working
with
Logan
on
the
transportation
network,
company
drop-off,
which
is
basically
the
uber
and
lyft
area
where
people
with
just
people
in
general
will
be
dropped
off
they're,
also
gonna.
Let
people
with
disabilities
go
directly
to
the
gate,
so
Patricia
is
actually
attending
that
meeting
tonight
in
my
place,
so
I
could
be
here
and
I'll.
C
A
Sure
Thank
You,
commissioner,
so
I
think
it
was
two
weeks
ago,
in
partnership
with
deaf
Inc
and
the
office
of
financial
empowerment,
we
hosted
a
asset-building
summit
at
urban
edge,
which
is
in
JP
Roxbury
over
by
Jackson
Square.
It
was
on
one
of
the
really
really
hot
Saturdays,
and
so
luckily
there
was
AC
in
the
building,
and
so
we
had
about
20
community
members
who
were
not
dipping
staff
and
then
five
or
six
deaf
Inc
staffs.
A
F
Called
so
I
have
a
question
regarding
the
financial,
empowerment,
I
think,
that's
something
that
would
benefit
the
disability
community
at
large,
because
I
find
that
a
lot
of
us
don't
understand
our
personal
finances
and
where
many
members
of
the
disability
community
have
limited
resources,
SSDI,
SSI
and-
and
you
know,
fixed
income
that
might
be
something
iqbal
open
it
up
to
the
disability
community
at
large.
That's.
C
A
great
idea
and
that's
something
we
can
consider
in
our
strategic
planning
for
the
next
year
the
conference
I
went
to
New
York
City
in
May.
It
was
a
convening
of
all
the
disability
commissioners
from
across
the
country,
and
financial
empowerment
was
a
major
component
of
the
summit
in
New
York
City.
We
talked
about
what
different
cities
are
doing
and
I
mentioned
all
the
work
that
Jessica
has
been
doing
on
the
Deaf
Tax
days
on
the
Deaf
asset-building
summit.
So
it's
definitely
a
key
issue
for
people
with
disabilities
and
other
cities
are
working
on
it.
C
J
C
C
J
C
We
learned
a
lot
from
the
CEA's
experience,
so
we'll
definitely
incorporate
all
that
into
our
planning
for
the
next
event,
just
as
a
heads-up
to
everybody,
we
probably
won't
do
the
event
next
year,
because
it's
the
30th
anniversary
of
the
a
DA
and
they'll
probably
be
a
larger
event
going
on
in
the
city
by
a
collaborative
event
by
different
groups
of
persons
with
disabilities.
So
it
will
likely
be
the
year
after.
B
I
Hello
I'd
like
to
share
some
highlights
from
the
past
months
from
the
architectural
team
on
the
Commission.
So
this
month
the
architectural
team
fielded
constituent
complaints,
including
a
broken
elevator
in
the
south
end,
as
well
as
coordinating
accessible
parking
spaces
during
construction
and
Beacon.
Hill.
I
So
we
discussed,
discussed
and
did
a
design
exercise
for
best
practices,
with
accessibility
on
how
to
apply
them
to
new
developments
and
existing
developments
within
the
city
next
month.
We'll
be
hosting
a
training
for
college
students
from
the
Boston
Architectural
College
regarding
accessibility
design,
as
well
as
best
practices
with
a
strong
Commission
I've,
also
included
in
your
packets.
Two
public
meetings
that
we
want
to
make
you
guys,
aware
of
and
that
you
can
share
with
your
community.
The
first
one
is
the
aged
strong
center
street
design
and
Rocks
West
Roxbury.
I
B
F
I
I'm,
so
bu
is
doing
a
large
project.
An
existing
building
accessibility
upgrades,
including
adding
ramps
to
one
of
their
more
historical
buildings
and
they've,
been
asking
a
bearing
its
request
for
egress
stairs.
They
don't
quite
meet
the
code
in
terms
of
slope
and
they
were
looking
for
solutions
or
possible
ways
to
make
the
situation
better,
given
that
it's
an
existing
condition
and
they
want
to
make
it
as
user-friendly
as
possible.
N
Yes,
this
partly
touches
I
think
on
your
know,
versatile
access,
as
well
as
issues
that
I
think,
would
be
of
concern
to
the
board
that
there
are
a
few
different
major
financial
institutions
with
offices
on
Boylston
Street
that
have
recently
made
changes
that
are
really
off-putting
to
members
of
the
disability
community.
N
You'd
want
to
do
at
a
teller
window
that
at
a
lowered
height,
that's
the
window
you're
using
in
one
location.
They
were
going
to
be
making
it
wasn't
in
that
long
before
there
was
going
to
be
a
more
major
renovation,
but
it
certainly
sends
a
very
different
kind
of
signal
that,
rather
than
that
you're
doing
a
specific
type
of
transaction
that
requires
them
putting
in
you
know,
say
a
bag
of
large
amounts
of
coins
into
a
compartment
that
you
then
take
out
the
other
side
that
by
choosing
that
window,
it
means
any
transaction.
N
The
customer
service
desk
is
up
two
stairs,
and
although
they
you
have
a
table
down
below
that,
if
you
signal
someone
they'll
come
down
to
the
table
level
which
could
be
applicable
not
only
for
people
who
might
be
in
a
wheelchair
use,
a
walker,
a
cane
etc.
But
if
you
had
a
stroller,
you
might
have
another
reason,
but
that
it
does
require
that
additional
step
and
I've
at
least
asked
them
to
make
the
staff
aware
so
that
the
person
doesn't
have
to
actively
be
waving
or
signaling.
N
Let
you
to
that
upper
level,
so
it
seems
like
a
convoluted
process
and
it
certainly
visually
is
very
off-putting
to
go
into
something
that
is
a
newly
2019
implemented
structure
that
immediately
has
stairs
to
reach
the
customer
service
desk.
So
I
think
if
there
are
I
mean
even
if
this,
even
if
they
were
able
to
check
a
box,
that
said
they
do
have
an
accessible
means
for
someone
to
reach
the
other
office
levels.
N
I
think
these
are
two
examples
of
cases
where
large
financial
institutions
with
chains
in
that
sense,
with
multiple
locations,
I
think
really
are
conveying
a
negative
message
to
the
disability,
community
and
I.
Don't
know
part
of
this
can
be
an
offline
discussion
as
well,
but
I
I
do
think.
It's
worth
are
being
aware
of
that
that
these
are
actively
happening
in
spaces
where
other
designs
could
have
been
accommodated.
These
are
not
historic,
retrofit
situations.
This
is
space
that
these
were
things
that
were
either
in
the
case
of
the
safe
looking
structure
it
didn't.
N
It
went
into
place
within,
say
the
last
three
or
four
months
and
in
one
location
at
least
as
I
said,
that's
the
window
they
chose,
and
in
the
other
case
it
absolutely
was
reconfigured
space
and
I.
Don't
know
what
the
logic
was
to
the
design
they
chose,
but
it
certainly
to
me
is
the
opposite
of
something:
that's
universal
or
inviting
to
all
customers.
So.
I
We
can
certainly
look
into
those
two
specific
cases,
but
I
think
that
perfectly
illustrates
why
we're
trying
to
have
more
of
these
trainings,
which,
with
these
college,
students
that
go
to
a
design
school,
because
these
will
be
our
future
designers
and
teaching
them
about
best
practices
for
Universal,
Design
and
accessibility.
I
think
will
have
a
big
impact
on
what
kind
of
designer
they
will
be
in
the
future.
Oh
I.
N
Absolutely
agree
for
the
future,
so,
but
this
goes
more
to
the
issue
of
these
wouldn't
I,
don't
think,
would
fall
under
the
category
of
variance
because
they
they
didn't
apply.
For
you
know
like
saying
the
fidelity
example:
they
weren't
applying
for
a
variance
I'm
sure
they
were
able
to
check
a
box
and
said
elevator
access.
It's
just
that
there
are
multiple
steps
required
to
to
actually
utilize
it,
so
it
falls
more
under
the
purview
of
the
other
part
of
the
architecture
team.
N
N
Because
I
think
well,
I
I
think
it's
all
the
more
off-putting
going
back
to
what
Carl
was
saying.
I
I
do
very
much
also
support
having
the
financial
having
workshops
or
situations
the
Empowered
financial
empowerment
devoted
to
the
disability
community,
but
I
think
it's
also
I
find
it
particularly
distasteful
where
large
corporations
that
are
involved
in
you
know
millions
or
billions
of
dollars
of
worth
of
transactions
trying
to
I've
also
run
into
trouble
with
both
or
with
Bank
of
America,
with
do
automatic
door
buttons
of
that.
A
A
letter
was
sent
out
in
opposition
of
the
bill
in
support
of
John
Kelly's
initiative
regarding
assisted
suicide.
Yes,
the
hard
copy
was
mailed
to
the
State
House
to
both
chairs
as
well
as
email.
The
letter
was
emailed
also
to
both
of
their
offices.
We
got
confirmation
from
at
least
one
of
the
offices
that
it
was
received.
B
H
B
N
Okay
and
then
I
I'm
for
new
business
I,
there
wasn't
a
specific
meeting
for
the
Transportation
Committee,
but
I
would
like
to
just
mention
a
couple
of
transportation
related
issues,
one
of
them
like
Jerry
I,
in
my
case,
I
apologize
for
arriving
late.
That
was
also
a
weather-related
issue
and
accessible
transportation.
N
There.
There
have
been
improvements
to
the
particularly
lift
wheelchair,
accessible
vehicle
availability,
the
M
that
there
have
been
an
increased
number
of
vehicles
available
in
the
on
demand
status
so
that
that's
certainly
an
improvement.
There
was
an
art,
AG
meeting,
Jerry
I,
don't
know
if
you're
still
available
on
the
phone.
N
Okay,
in
any
case,
so
part
of
that
can
be
tabled
to
a
meeting
where
he's
here
to
present,
but
I
do
think
we
still
what
what
still
remains
I.
Think
one
of
the
great
barriers
for
participation
in
the
program
is
the
fact
that,
on
the
MBTA
side
of
the
ride
pilot
program
is
that
there
are
still
people
who
are
only
a
to
have
to.
N
Two
trips
a
month,
one
round-trip
as
part
of
that
program
and
for
many
people,
then
they're
only
saving
that
for
an
emergency,
and
then
it's
becomes
a
self-perpetuating
situation
that
they
might
not
show
that
they're
not
really
using
the
if
they're,
not
using
conventional
ride
vehicles,
but
there's
been
a
moratorium
on
it
for
quite
a
while.
So
I
do
hope.
N
We'll
still
have
a
convening
of
uber
lyft
and
the
MBTA
in
the
fall,
but
I
just
wanted
to
give
the
advisory
board
an
update
on
those
that
there
have
been
improvements
and
that
that's
certainly
as
well,
both
the
number
of
clients
participating
who
are
wheelchair
users,
as
well
as
the
availability
of
those
vehicles.
Thank
you.
I.
B
F
Always
in
favor
of
these
short
meetings,
yet
I'm
prolonging
it
tonight,
so
I
live
Barry
I'm
in
Brooklyn
a
lot
and
I
know
we
don't
allow
the
electric
scooters
in
Boston
yet
but
I'm,
seeing
them
in
Brookline
and
I'm,
seeing
them
obstruction
path
of
travel.
So
that's
just
something:
I
want
this
commission
to
be
aware
of,
as
eventually
they
will
try
to
be
here
in
Boston.
So
I
just
want
the
Transportation
Committee
to
be
aware
that,
as
we
move
forward.
N
Like
Carl
I'm
not
trying
to
prolong
the
meeting
either,
but
another
issue
that
comes
to
mind
that
I
know
Everett
is,
is
it
has
its
jurisdiction,
but
there
I
hear
that
at
the
casino
that
they're
charging
people
to
rent
wheelchairs
is
that
customary
Commissioner
for
an
entity
like
that
to
require
you
know,
unlike
things
like
airports
or
hospitals,
that
for
something
like
that
to
require
that
people
rent
something
of
that
nature.
If.
C
It's
a
private
business.
They
can
definitely
charge
for
whatever
services
they
provide.
The
a
DA
doesn't
require
anyone
to
give
personal
devices.
So
if
you
need
a
wheelchair,
that's
your
responsibility
and
if
they
offer
it
as
a
service
to
pay
for
that's,
that's
totally
their
option.
I
know
Disney
does
and
they
can
be
very
expensive
too.
So
that's
definitely
the
option
of
a
private
business.
C
P
Good
evening,
everybody
I'm
sorry
to
be
the
one
to
prolong
the
meeting
David
Vieira
from
Hyde
Park.
Just
a
couple
of
brief
things.
At
the
last
meeting,
I
talked
about
an
incident
that
happened
on
Father's
Day,
where
the
intersection
at
Dartmouth
and
Boylston
streets
were
blocked
off
for
a
private
track
event,
I
called
the
Office
of
Tourism
and
special
events
and
after
three
messages
somebody
did
get
back
to
me.
I
explained
my
concerns
about
the
blockage
they
told
me
they'd
get
back
to
me.
P
It
took
two
weeks
and
I
didn't
hear
anything
so
I
called
on
Monday
and
went
through
it
again
with
the
same
woman.
I
spoke
with
and
I
think
she
realized.
I
wasn't
going
to
go
away
so
yesterday
she
called
back,
and
she
said
the
person
I
needed
to
speak
with,
was
on
vacation
and
will
be
back
on
Monday.
P
P
The
city
councillors
where
we
were
discussing
issues
on
councilor
Flynn,
told
me
to
get
in
touch
with
his
office
and
he
see
who
was
working
on
bikes
at
the
police
department
and
I
got
in
touch
and
I
haven't
heard
back.
So
I
would
like
to
ask
the
Commission
to
plan
one
of
these
monthly
sessions
with
the
Boston
Police
Department,
someone
from
the
blue
bike.
Subway
a
member,
a
representative
from
whatever
bicycle
coalition
there
is
active
in
the
city
and
the
mayor's
office
of
Neighborhood
Services,
which
I
had
planned
to
ask
for
before.
P
I
realized
that
the
neighbors
Neighborhood
Services
gentleman
was
going
to
speak
to
us
today.
Bikes
are
continuing
to
be
an
issue
on
the
sidewalks
on
the
crosswalks
and
on
one-way
streets,
and
nobody
seems
to
be
able
to
pick
up
the
ball
and
get
it
resolved,
especially
where
we're
dealing
with
the
issue
of
scooters.
P
Coming
to
town
D'andre
had
a
segment
last
night
about
the
scooter
issue
in
Brookline
and
it's
turning
into
a
major
disaster
for
people
on
the
sidewalks
and
in
the
streets
and
if
those
scooters
come
to
Boston,
if
we
can't
discipline
the
bicyclists
to
behave,
we're
not
going
to
be
able
to
discipline
those
scooter.
People
either
and
I'm
totally
opposed
to
those
scooters
on
our
public
streets.
So.
P
He
just
kept
going,
and
somebody
had
to
help
me
pick
up
the
grocery
bag
that
he
he
ripped
when
he
sideswiped
me
nobody's
paying
attention
to
these
violations
and
the
I
have
every
respect
for
the
bicycle
community.
But
they've
got
to
learn
that
if
they
want
to
be
respected
on
the
streets,
they
also
need
to
have
respect
for
the
people
using
the
sidewalks.
You
shouldn't
be
driving
a
bike
riding
a
bike
through
pedestrian
traffic.
At
a
crosswalk,
you
shouldn't
be
pipe
parking,
your
bikes
with
their
obstructions
to
people
with
wheelchairs
and
walkers
and
canes.
P
Somebody
has
to
has
to
really
make
this
bring
this
issue
up
to
the
forefront
so
that
we
can
have
a
legitimate
meeting
with
the
bicycle
users
and
try
to
explain
to
them
what
obstacles
they're.
Putting
on
our
path.
Now
I'm
gonna
ask
a
question
and
because
I
can't
see
everything
but
everybody
how
many
of
you
have
had
an
issue
with
a
bike
over
the
last
six
months.
Please
say:
yes,
yes,.
B
M
P
They
had
racing
lanes
going
down
the
middle
of
Boylston
Street
and
the
intersection
of
Dartmouth
and
Boylston
Street
was
totally
closed
off
by
these
lanes.
You
could
not
cross
the
street
there.
There
was
no
provision
for
allowing
anyone
in
it
in
a
in
a
device,
a
mobile
device
specifically
to
get
across
the
street,
they
were
told
they
would
have
to
go
travel,
an
entire
block
down
to
Exeter
Street
or
an
entire
block
down
to
Clarendon
Street
and
cross
there
and
then
turn
around
and
go
back
to
the
Dartmouth
Street
location.
They
wanted
to
get
to.
P
P
B
N
N
This
isn't
specifically
disability
related,
but
it
was
that
when
I
called
three
one
one
just
for
the
purposes
of
finding
out
access
to
that
area
was
going
to
be
important
for
me
for
having
visitors
traveling,
to
see
me
who
weren't
attending
that
event
and
the
information
from
three
one
one,
not
only
it
do
I
called
three
one,
one
more
than
once.
The
information
from
person
to
person
varied,
but
also
when
they
referred
me
to
the
website.
The
information
provided
by
the
website
of
the
timing
of
events
didn't
coincide.
N
N
There
were
internal
discrepancies,
and
so
it
is
very
hard
for
planning
and,
if
you're,
trying
to
get
around
in
the
moment
or
if
you
need
to
have
what
in
could
be
a
disability
related
issue
if
it
involves
caregivers
or
that
kind
of
thing,
that
I
think
there
does
need
to
be
a
better
continuity
between
event
plan.
You
know
when
there's
website
information,
three
one
one
and
also
the
police.
N
P
P
Besides
traveling
down
a
whole
city
block
and
back
again,
I
know
these
people
give
the
city
a
lot
of
money
to
do
this,
but
some
of
these
road
closures
in
the
downtown
area
need
to
be
moved
to
the
outlying
neighborhoods,
where
there's
more
space
and
less
pedestrian
and
vehicular
traffic.
So
ok,
thank
you.
Everybody.