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From YouTube: Disability Commission Advisory Board Meeting 11-10-2021
Description
Disability Commission Advisory Board Meeting 11-10-2021
A
The
open
meeting
law
requires
that
I
notify
the
public
that
this
meeting
is
being
recorded.
Therefore,
please
be
aware
that
an
audio
and
visual
recording
of
this
meeting
is
being
made
by
boston
city
tv,
a
part
of
the
studio,
boston
office
of
cable
communications
and
is
being
broadcast
on
xfinity
channel
24,
rcn
channel
13
and
fios
channel
962.
B
C
D
E
G
I
I
I
Okay,
all
right,
so
can
everybody
see
that?
Yes,
yes,
okay,
great,
so
I'm
just
gonna
flip
too.
So
again,
thank
you
for
having
me
here
discuss
the
executive
order
that
mayor
jeannie
issued
so
on
october,
mayor
janie
signed
an
executive
order
which
established
the
city's
response
to
public
or
public
health
crisis
and
encampments
within
the
city
of
boston
and
the
boston.
Public
health
commission
issued
a
public
health
declaration
of
a
crisis
with
respect
to
homelessness,
substance,
use
disorder
and
mental
health
in
the
city
of
boston.
I
Typically,
you
know
one
we've
talked
about
these
issues,
most
people
reference
mass
and
cast,
but
this
is
really
for
a
city-wide
executive
order
and
in
just
recognizing
that
you
know,
after
proven,
19
impacted
the
city
of
boston.
It
really
increased
the
number
of
those
who
are
unsheltered
and
also
increasing
just
the
number
of
people
who
are
just
vulnerable
and
facing
opiate
addiction,
and
so,
through
this
collaborative
approach
of
many
city
agencies.
I
Another
component
is
of
the
central
coordinating
structure,
was
also
to
track
and
provide
to
all
the
relevant
departments.
Any
type
of
information
concerning
available
shelter
and
treatment
options-
and
this
is
a
the
central
coordinating
structure-
meets
twice
a
week.
It
is
led
by
our
executive
director
of
boston,
public
health,
dr
bisola,
and
our
chief
of
staff
chief
osgood,
and
we
have
you,
know:
state
agencies,
representation
in
there
to
facilitate
and
track
that
information.
I
The
second
component
of
the
executive
executive
order
is
to
implement
procedures
and
interventions
to
address
the
public
health
crisis.
That's
been
created
and,
as
stated
in
our
current
and
existing
laws
coupled
with
the
public
health,
emergency,
tents
and
temporary,
shelters
or
otherwise
known
as
encampments
would
know,
will
no
longer
be
allowed
in
public
ways.
Within
the
city
of
boston,
we
did
publish
a
revised
homeless,
encampment
protocol
on
october
28th.
I
That
establishes
the
procedures
by
which
we
assess
the
needs
of
those
who
are
unsheltered,
making
sure
that
we're
performing
intensive
and
persistent
outreach
and
engagement
and
providing
low
barrier
pathways
to
housing,
with
the
goal
of
connecting
as
many
people
as
possible
with
appropriate
shelter
and
services,
and
it's
really
important
for
us
to
emphasize
that
we
are
not
criminalizing
homelessness
or
anyone.
Who's
suffering
from
substance
use
disorder
or
any
mental
health
issues.
I
The
fourth
component
and
directive
is
to
our
transportation,
department
and
public
works
to
make
sure
that
we're
implementing
road
safety
measures
to
improve
road
and
sidewalk
safety
and
access
to
everyone
that
needs
it
and
focus
on
the
cleanliness
of
the
area
and
to
continually
conduct
cleanings
in
the
mass,
only
a
cast
area
as
well
and
then.
Finally,
the
fifth
component
is
with
respect
to
increasing
enforcement
of
crime,
and
essentially
it's
directing
the
police
department
to
enforce
all
existing
laws
relating
to
drug
trafficking,
human
trafficking,
disorderly
conduct
and
trespassing.
I
With
the
recognition
that
we
are
not
again
criminalizing,
you
know,
substance
use
disorder,
but
rather
we're
trying
to
prioritize
diversion
into
treatment
wherever
relevant
and
necessary.
So
I'll
pause
here
to
answer
any
questions
with
respect
to
the
executive
order
and
I
apologize
because
I'm
screen
sharing,
I
can't
really
see
so
maybe
olivia
you
can
help
me.
G
I
So
yes,
mayor,
elect,
I
believe,
has
appointed
monica
burrell
as
a
new
cabinet
member
to
focus
on
not
only
mass
and
cows
specifically
but
the
crossroads
of
homelessness.
Substance
use
disorder
as
well
as
well
as
mental
health
and
leading
the
the
city
with
respect
to
addressing
those
challenges
and
so
outside
of
the
executive
order.
But
she
will
be
carrying
that
charge
with
her
moving
forward
with
respect
to
implementing
the
components
of
the
executive
order,
as
well
as
the
encampment
protocol.
J
I
Well,
the
prioritization
is
making
sure
that
you
know
we
are
focusing
on
the
outreach
and
engagement
and
offering
as
many
alternatives
to
the
tents
and
temporary
shelters,
because
you
know
within
the
executive
order
and
the
public
health
declaration
you
know,
mayor
janie
is
essentially
establishing
that
it
is
unsafe
and
unsafe
for
individuals
to
live
within
tents
or
shelters.
If
somebody
does
refuse
after
you
know,
ongoing
and
engagement
and
outreach,
it
could
lead
to
a
rest
for
either
disorderly
conduct
or
trespass,
but
really
that's
not
that's
sort
of
a
last
resort.
I
D
D
D
I
That's
a
great
question
jerry
and
thank
you.
I
love
miles
davis,
so
I'm
glad
that
you
made
that
comment,
so
the
enchantment
protocol
became
effective
as
of
november
1st.
So,
technically
speaking,
we
do
moving
forward
from
that
date,
prohibit
all
tents
and
encampments,
but
really
just
from
a
logistical
perspective
and
then
also
to
make
sure
that
the
outreach
and
engagement
is
done
in
a
thoughtful
and
methodical
way.
I
I
You
know
as
far
as
success,
I
think
that
you
know
from
november
1st
to
today
we've
been
very
successful,
at
least
in
removing
the
tents
and
encampments
along
south
hampton
street,
we're
moving
slowly
again,
just
to
make
sure
that
we
are
do
have
shelter
beds
available
as
many
treatment
beds
available,
that
that
we
can
find
and
make
available
to
the
individuals,
and
so
we
are
making
progress.
You
know
I
believe,
last
week,
jen
correct
me.
I
If
I'm
wrong,
I
think
we
got
about
66
people
into
either
shelter
or
treatment
placement,
which
is
huge
numbers
in
comparison
to
years
past.
But
again
you
know
it's
it's
challenging
work.
It
depends
on
you
know,
meeting
the
needs
of
the
people
as
we
meet
them
and
making
sure
that
you
know
we're
also
providing
a
continuum
of
care
as
well
in
our
engagement.
D
Yes,
thank
you
so
much
and
good
luck
in
the
continued
work.
I
know
I
I
realize
that
you
know
this
is
a
this
is
just
a
beginning
of
a
process
and-
and
you
know
hopefully
as
many
people
as
as
they
can
we'll
take
advantage
and
we're
able
to
meet
as
many
people
as
we
can.
You
know
where
they're
at
and
and
assist
them
so
exactly.
K
I
That's
a
great
question:
I
don't
know
I'm
the
appropriate
person
to
be
able
to
answer
that
question
jen.
I
don't
know
if
you
might
know
that
answer.
I
I'm
making
the
assumption
that,
because
our
shelter
is
run
by
the
boston
public
health
commission
that
those
needs
are
addressed
within
our
shelter.
We
have
a
men's
shelter
at
112,
atkinson
street.
L
L
H
L
Okay,
okay,
I
think
I
don't
know
how
to
get
the
bar
off
the
side.
So
sorry
about
that,
let
me
just
make
it
small
for
you
off.
So
thanks
so
much
for
having
me
today.
I
really
appreciate
the
opportunity
to
talk
about
the
office
of
recovery
services
and
I'll
just
start
out.
With
a
little
background
on
our
office.
The
office
was
opened
in
august
of
2015..
L
L
L
The
epidemic
crosses
all
neighborhood
boundaries
impacting
bostonians
in
every
corner
of
the
city.
The
heat
map
on
the
right
is
just
an
example
of
our
post
post-overdose
response
team
visits.
That's
a
team
made
up
of
recovery,
coaches
from
the
boston
fire
department
and
our
public
health
advocates
here
at
recovery
services
who
go
out
following
an
overdose,
and
the
map
really
tells
the
story
of
how
this
epidemic
hits
all
neighborhoods
in
the
city
of
boston.
L
L
We
experienced
a
greater
acuity
and
complexity
of
need
why
the
drug
supply
became
more
concentrated,
fentanyl
became
more
prevalent
in
non-opioid
drugs,
so
started
showing
up
in
cocaine
pills
and
other
drugs,
and
individuals
became
disconnected
with
their
service
providers
due
to
the
pandemic
and
the
closure
of
of
the
of
everything
right.
So
we've
all
experienced
that
and
you're
quite
familiar,
but
for
this
population,
obviously
a
very
vulnerable
population.
The
disconnection
from
services
was
the
impact,
was
great.
The
treatment
system,
obviously
for
covid,
had
to
lower
its
capacity.
L
L
This
slide
just
shows
some
of
the
same
impacts
of
covid.
This
is
really
addressing
more
of
the
instability,
the
closure
of
public
buildings,
the
increase
in
anxiety
and
depression,
the
isolation
etc.
One.
You
know
one
notable
fact
on
here:
the
rate
of
overdose
death
increased
by
70
among
black
non-hispanic
men,
and
so
during
the
camp
during
the
pandemic.
You
know
we,
we
felt
the
inequities
that
kogan,
you
know
hit
in
other
communities
in
our
community
as
well,
so
a
little
bit
about
the
direct
services
that
we
provide.
L
L
Those
folks
are
sort
of
canvassing
the
neighborhood
helping
individuals,
access
care,
engaging
with
folks
trying
to
get
them
inside
and
into
care.
The
engagement
center,
which
I'll
talk
about
at
the
end,
is
the
large
white
fabric,
structure
or
tent.
That
was
opened
in
2017
as
a
result
of
people
congregating
on
the
corners
in
the
neighborhood
and
not
really
having
a
place
to
go
during
the
day,
and
these
were
folks
that
may
have
lived
in
the
shelter.
But
you
know
we're
out
about
during
the
day
and
just
you
know
wanting
a
place
to
hang
out
it.
L
It
was
also
people
that
were
coming
into
the
neighborhood
for
services
to
go
to
the
you
know,
bmc,
so
just
a
bunch
of
different
folks
that
were,
I
think
you
all
probably
remember.
If
you
know
the
area,
the
cumberland
farms,
that
was
on
the
corner
of
albany
and
massa
those
large
crowds.
So
we
opened
the
engagement
center
at
the
time,
because
no
one
would
let
us
open
any
of
the
other
spaces
that
we
had
put
on
the
table.
So
this
was
a
space
behind
the
112
south,
hampton
street
shelter.
L
At
the
time
that
was
not
being
used,
it
was
built
for
when
the
shelter
was
being
built
to
store
the
to
have
the
food
services
at
so
it
was
empty
and
mayor
walsh
at
the
time
said.
You
know,
let's,
let's
just
pilot
this
and
see
how
it
goes,
and
it
was
you
know
very
successful
with
the
community
and
with
folks
on
the
street
right
from
the
beginning,
access
to
care,
we're
always
looking
to
increase
access
to
care
in
neighborhoods
and
also
in
this
neighborhood,
particularly,
but
also
with
families
and
community
folks
as
well.
L
So
we
have
a
drop-in
service
here,
that's
open
seven
days
a
week
that
exclusively
just
helps
people
navigate
care.
It's
also
the
3-1-1
line
and
a
hotline
number
as
well
to
answer
questions
and
help
people
navigate
the
system,
and
then
we
have
a
matapan
on
river
street.
In
vatican
we
have
three
residential
programs.
We
have
a
bilingual
bicultural
program
for
women
and
their
children.
We
have
a
step
down
from
detox
program,
a
trans
transitional
support
service
and
we
have
a
men's
recovery
home
as
well.
L
During
coven
we
had
to
really
accelerate.
You
know
the
needs
that
were
confronting
us
on
the
street
in
the
face
of
addiction
had
changed
over
the
last
couple
of
years
that
we
had
to
completely
transform
our
street
team,
which
initially
was
public
health
advocates
and
recovery
coaches.
You
know
canvassing
the
neighborhood
and
and
engaging
folks,
and
we
had
to
add
to
the
to
that
group
that
we
started
with
nurses
from
boston
healthcare
for
the
homeless.
L
L
L
L
Where
you
see
a
very
vibrant
colorful
mural
by
our
mayor's
office
of
arts
and
culture,
commissioned
the
muralists,
we
were
lucky
because
this
is
in
the
build.
We
we
received
resources
for
a
muralist
and
that's
the
outside
of
the
building
that
you
see
and
then
there's
a
small
rendition
of
the
inside,
which
is
a
very
wide
open.
L
Rectangular
space
with
you
know,
tables
and
chairs
for
relaxing
a
front
desk
that
has
computer
access
for
folks
phone
chargers,
there's
a
some
limited
laundry.
You
will
have
showers
and
bathrooms,
and
a
small
courtyard
in
the
back.
The
rendering
shows
the
very
tall
ceilings
and
the
really
impressive
sort
of
artwork
really
providing
a
a
space.
That
is,
you
know,
just
well
deserved
by
the
folks
that
are
kind
of
struggling
every
day
and
providing
dignity
and
respect
to
those
that
we
serve.
N
M
G
Okay,
great
sorry,
I
was
trying
to
get
my
camera
on,
so
I
have
two
questions,
possibly
a
third,
depending
on
how
the
second
question
is
answered.
My
first
question
is:
I'm
not
sure
if
I
missed
this
information,
you
might
have
mentioned
it
already,
but
you
talked
about
the
engagement
center
right.
Where
is
it
located?
L
It
is
located
the
new
building
is
located
just
practically
adjacent
to
the
current
one,
so
the
engagement
center
right
now
is
right
behind
112
south
hampton
street
shelter
on
atkinson
street
in
southampton,
so
the
large
tent.
We
will
move
from
the
large
tent
to
this
new
building
and
the
new
building
is
just
a
little
bit
further
down
the
parking
lot.
So
almost
like
we're
the
atkinson
and
bradston
street
corner,
I
see
so
same
basically
the
same
area
same
parking
lot.
G
G
I
can
see
as
a
someone
who
lives
in
boston-
I
often
see
probably
for
the
past
five
to
ten
years.
I
see
I've
seen
what's
occurred
in
terms
of
the
problem
with
overdoses,
and
I
see
people
on
the
street
and
on
the
train,
who
are
struggling
with
substance,
abuse,
substance,
use
disorder,
and
so
sometimes
you
know
I
feel
as
though
is
there
I'm
tempted
to.
L
That's
a
great
question:
thank
you
for
asking
that.
So
you
know,
if
we're
very,
if
you're,
if
we're
worried
about
someone's
impairment,
then
of
course
we
should
call
9-1-1,
but
you
know:
there's
there's
other
folks
that
you
may
see
on
a
regular
basis,
maybe
on
a
certain
corner
and
a
bus.
Stop
that
you,
you
know
are
concerned
about.
You
can
use
3-1-1
always
to
report
that
kim
who
was
on
earlier
myself
and
about
10
other
city
departments
meet
daily
for
a
check-in
around
issues
like
this
in
the
neighborhood.
G
I
also
could
have
used
3-1-1,
but
I
also
wonder
if
there
could
be
some
other
more
public
awareness
mechanism
or
option
instead
of
just
calling
9-1-1.
I
think
that
would
be
really
helpful
in
terms
of
you
know.
I
mean
I
think,
pushing
the
3-1-1
effort
to
be
more
visible,
for
people
to
call,
as
opposed
to
9-1-1
might
be
a
good,
a
good
approach,
because
these
are
people
who
need
help
right.
G
I
mean
I
don't
know
if
there's
someone
in
another
department
who
could
help
promote
that
3-1-1
number
and
then
again
it
depends
on
how
fast
the
response
is
to
those
3-1-1
calls
right.
So
how
I
don't
know
how
quickly
the
issue
is
responded
to
I
mean
311
is
a
direct
line
to
the
city
of
boston,
and
I
know
that
311
handles
a
lot
of
inquiries
in
reports,
but
I'm
probably
focusing
on
this
specific
problem
as
well.
So
I
just
wonder
what
other
options
there
are.
L
Sure,
yes,
I
I
mean
those
are
good
points
and
you
know
we
talk
with
311
all
the
time
like
I
said
we
put
this
group
together
of
about
10
city
departments
that
responds
to
301s
in
you
know
pretty
pretty
much
daily,
we're
checking
the
three-on-ones
that
come
in
and
then
we
triage
to
the
appropriate
department.
So
we
all
get
the
same
email
with
the
same
incident
on
it
and
then
it's
either.
L
Sometimes
it's
public
works
because
it
might
just
be
clothing
or
something
that's
been
left
behind,
or
sometimes
it's
a
person
and
we'll
send.
We
have
our
outreach
team
that
will
go
out.
We
have
pine
street
that
has
a
large
outreach
team
that
will
go
out
depending
on
where
it
is.
Sometimes
we
have
someone
check
in
the
morning
and
someone
check
at
night,
pine
street
has
an
overnight
van
and
we
also
the
boston
police
have
had
a
street
outreach
emit
that
is
trained
in
recovery,
coaching,
de-escalation
and
other
things.
L
They
have
a
seven
person
outreach
team
that
also
helps
reach
out.
But
I
hear
what
you
you
know,
I
understand
what
you're
saying
it's
it's.
It
is
complicated
and
we
have
not
done
a
a
city
like
3-1-1
campaign
for
overdose.
The
state
has
you,
you
may
see
stickers
of
you
know
garbage
pails
and
stuff
across
the.
I
would.
L
People
state
yeah.
I
know
that's
a
that's
a
good
point
thanks
and
I
and
I
also
want
to
add
this
is
sort
of
related,
but
but
not,
but
if,
if
you
are
or
any
you
know
for
yourself,
family,
member,
community,
neighbor
or
whatnot,
you
know
this
is
so
prevalent.
We
we
do
do
narcan,
trainings
and
overdose
prevention
trainings
for
the
public,
and
if
that's
anything
that
you
know
the
commission
ever
wanted,
we
could
work
with
commissioner
mccosh
on
you
know,
making
sure
that
we
were
able
to
do
that.
L
A
L
So
we'll
locate
the
question
is
the
location
for
men
and
women,
and
also
is
your
company
collaborating
with
women's
lunch
place?
The
location
is
is
for
men
and
women,
so
men
women
couples,
and
we
do.
We
do
collaborate
with
most
of
the
day
drop-in
spaces
across
the
city.
Certainly
so
so
yes,
we
have,
you
know
places
where
people
can
can
go
to
get
resources
and
work
very
closely
with
saint
francis
house
downtown
as
the
the
other
large
largest
day,
shelter
in
the
city
of
boston.
L
So
you
know
we're
constantly
trying
to
share
resources.
We
do
we
do
more.
We
have
more
of
a
medical
compromised
population
down
in
mass
cass
and
saint
francis
has
house
has
the
the
same,
but
you
know
also,
you
know,
homeless
mental
health.
They
have
more
workforce
training
programs,
they
have
a
recovery
center
within
saint
francis,
so
we're
we're
working
together
to
try
to
match
the
right
people
with
the
right
services
and
support
each
other
in
that,
so
that
you
know
folks
have
a
pathway
to
build
support.
K
M
K
L
Yeah,
absolutely
so
you
know
that
should
be
3-1.
You
should
3-1-1
that
as
well.
It
goes
to
the
group
you
know.
Obviously,
mass
cast
is
the
largest
encampment
that
we've
ever
seen,
and
but
there
are
smaller
ones
all
across
the
city
and
the
encampment
protocol,
I'm
not
sure,
can
mention,
but
the
encampment
protocol
is
a
posting,
a
notice
posting
of
48
hours.
L
That
includes
engagement
from
the
time
of
posting
until
the
time
you
know
that
we
ask
people
to
pick
up
their
things
and
you
know
try
to
get
them
into
care.
So
we
do
that
smaller
ones.
You
know
any
2
10
110.
We
always
want
to
make
sure
that
people
are
safe
and
okay
and
we're
going
to
outreach.
We
have
you
know
several
outreach
teams
in
this
in
the
in
the
city,
so
everyone
has
a
different
story.
L
Some
people
need
more
mental
health
support,
and
so
you
know
we
may
call
on
the
dmh
street
team.
We
may
come
on
pine
street
to
bring
psychiatry
out
people
you
know.
Drug
use
might
be
the
issue,
our
team
might
go
out
and
be
better
suited.
So
it's
really
individual
you
know
depends
on
the
individual.
As
you
know,.
K
Thank
you
and
I
guess
my
second
part
of
the
question
is
I
work
at
mass
general
and
I
know
that
they
run
a
homeless
clinic
on
thursdays.
Are
you
do
you
work
with
class
general?
I'm
gonna
do
an
outreach
for
people
that
come
to
our
clinic
so
that
they
have
the
resources
and
the
information
about
the
shelters
and
anything
else
that
might
be
available
to
them.
L
Right
so
I
do
know
the
folks
at
the
clinic,
but
you
know
if
they're,
especially
with
coven,
when
you
know
people
are
back,
be
happy
to
sort
of.
We
have
outreach,
I
don't
know
the
care
and
reach
van,
which
is
which
is
our
a-hope
harm
reduction
team
with
boston
healthcare
for
the
homeless.
That
goes
out
on
the
karen
reach,
fan,
they're
downtown,
and
so
they
connect.
B
D
L
Well,
the
the
entirety
of
the
of
the
staff
is.
We
have
about
150
across
all
those
campuses
that
I
described
the
outreach
I
described
how
we
started
with
four
outreach
workers
in
2017
and
we
have
now
almost
17.
Actually
now,
that's
you
know,
that's
not
we're
open.
Seven
days
a
week,
12
hours
a
day,
sure
we
don't
have
17
on
every
shift.
You
know
that
17
staff
members,
you
know,
is
the
equivalent
of
having
a
team
of
four
out
12
hours
a
day.
Seven
days
a
week.
D
L
Also-
and
you
know,
as
you
know,
our
our
staff
you
know
are
have
to
be
boston
residents
and
we're
competing
with
the
other
outreach
teams.
But
with
that
said,
that's
why
you
know
healthcare
for
the
homeless.
Has
they
have
17
ftes
that
are
working
on
the
street
with
us
down
there?
So
that's
that
team
has
been
built
in
the
last
two
years
with
us.
So
that's
how
much
nursing
care
we
have
on
the
street
right
now.
Providing
you
know,
wound
care,
overdose,
response,
cold
weather
injuries.
D
L
L
At
the
same
time,
the
call
out
today
and
we
have
an
rfi
I
can
actually
I
can
put
that
in
the
link.
We
have
an
rfi
out
to
cities
and
towns
to
partner
with
us
to
staff
sites
to
help,
and
they
don't
you
know
they
could
be
inside
boston
or
outside
boston,
but
really
to
increase
the
capacity
for
low
barrier
housing.
L
You
know
transitional
housing,
so
long
answer
to
your
question
around
your
staff:
yes
resources.
Yes,
we
know
that
we
have
arpa
federal
arpa
funding
that
the
city
of
boston
has
like
other
cities,
large
amounts
of
money
that
we
really
want
to
use
to
make
some
trans
transformational
change
and
we're
trying
to
be
creative
and
help
us
to
do
that.
D
B
O
Hi,
thank
you
jen
for
sharing
all
this
important
work,
especially
during
the
pandemic.
I'm
hoping
you
can
perhaps
talk
briefly
a
little
about
the
efforts
for
providing
services
for
people
who
are
trying
to
reach
out
for
help,
but
not
necessarily
speak
english
fluently
enough
interpreters
available
for
multiple
languages.
Perhaps.
L
Great
question:
we
have
a
really
diverse
staff
and
speak.
We
have
different
languages
at
our
access
to
care
program
and
that
would
be
the
place.
That's
like
the
front
door
and
that's
the
place
where
people
can
walk
in
or
call
the
number
to
ask
questions
about
services,
or
maybe
you
know
options
and
it
could
be.
Where
do
I
start
or
it
could
be?
Where?
Where
can
I
go
today?
L
So
we
do
have
spanish
speaking
spanish
speakers
as
part
of
our
services.
Beyond
that,
you
know
we
have.
The
outreach
has
some
capacity
for
for
other
languages,
but
you
know
beyond
that
we
would
connect
with
the
city's
interpreter
services
or
the
department
of
public
health
who's.
You
know
one
of
our
main
funders.
F
A
F
Can
you
all
say
that,
yes,
okay
great,
so
thank
you
olivia?
My
name
is
teresa
tafaram
actually
from
the
community
choice
electricity
program
in
the
studio
in
boston's
energy
department,
the
environment.
Excuse
me
and
just
here
to
talk
about
what
community
choice.
Electricity
is
how
to
apply
for
assistance
rate
of
what
programs
qualify
you
for
assistance
rates
for
electricity
payments,
how
to
read
your
bill
and
then
competitive
supply.
What
is
competitive
supply
and
what
the
pitfalls
of
science
right
now
for
that
may
be.
F
Okay,
so
just
really
quickly.
The
environment
department
has
a
few
different
programs
in
it
from
like
cycling,
recycling
trash
composting
and
then
the
energy
team
which
houses
the
community
choice.
Electricity
program,
which
I
pitched
here's
just
a
quick
agenda
of
the
four
major
topics
that
I'm
going
to
cover
today,
and
so
what
is
community
trust?
Electricity
right?
It
doesn't
really
tell
you
what
it
is
in
the
name
it
just.
F
What's
next,
so
previously
you
had
two
choices:
you
that
had
eversource
specific
service,
which
was
the
default
electricity
in
the
city
of
the
city
of
boston.
So
anybody
moving
into
the
city
or
moving
around
the
city.
When
you
select
your
electricity,
if
you
do
not
designate
a
supplier,
you're
automatically
put
onto
average
basic
service,
if
you
were
to
sign
up
with
the
supplier,
you
would
sign
a
contract
with
the
supplier
and
they
would
provide
you
electricity
at
their
rates.
F
Eversource
still
manages
your
your
account.
They
will
send
you
your
bill.
They
read
your
meter,
they
process
your
payments,
they
manage
the
wires
and
poles
in
the
city
and
so
you're
still
going
to
receive
a
bill
from
my
resource,
and
you
may
still
see
postings
around
the
city,
for
example
that
say
eversource,
but
they
may
not
be
your
supplier
if
you
sign
a
contract
with
one
and
they
also
deliver
your
electricity.
But
now
you
have
this
other
option,
which
is
community
choice,
electricity.
F
F
So
we
have
three
different
product
prices
and
our
standard
product
which
anybody
who
comes
in
through
eversource
basic
service
gets
automatically
enrolled
into
the
middle
product
there,
which
is
called
our
standard
product
or
a
default
option.
So
and
then
we
also
have
an
optional
basic
product,
which
is
just
slightly
less
expensive,
and
then
we
have
optional
green
100,
which
means
that
a
hundred
percent
of
the
electricity
you
receive
is
going
to
be
from
a
renewable
source,
such
as
from
a
solar
wind
power.
F
F
That
said
that
you
are
going
to
be
enrolled
into
this
program,
it's
an
auto
enrollment
program
and
if
you
would
like
to
continue
with
it,
you
do
not
need
to
do
anything.
If
you
do
not
want
to
be
enrolled
into
community
choice,
electricity,
you
would
sign
an
opt-out
card
and
send
it
back.
You
can
also
opt
out
in
various
other
ways,
and
I
can
show
you
that
on
the
next
one
we
have
this
notification.
F
We
call
it
our
welcome
letter,
we
have
it
translated
into
11
languages
and
we
also
have
it
in
screen
reader
print
and
large
print,
as
you
can
see
here
and
all
of
those
are
available
on
our
website,
which
is
boston,
dot,
glb,
forward,
slash
community
choice,
electricity,
so
ways
to
opt
in
and
opt
out.
You
do
not
need
to
opt
in
if
you
receive
the
notification
in
the
mail
which,
at
this
point,
over
two
hundred
thousand
residents
have
we
have
over
two
hundred
thousand
customers
on
career
choice.
F
Electricity
from
our
resource
basic
service,
if
you
wanted
to
opt
in,
let's
say
you
moved
into
the
city,
and
you
haven't
gotten
that
letter
from
us.
Yet
you
can
opt
in
from
either
calling
constellation,
which
is
a
supplier
we
chose
to
that
bidding
process
at
833-930-31614.
You
can
go
onto
our
website
and
sign
up
there.
If
you
wanted
to
opt
out,
meaning
you
do
not
want
to
participate
in
community
choice,
electricity.
F
You
can
do
so
either
at
the
number
at
our
website,
or
you
can
do
so
by
signing
that
opt
out
card
that
comes
into
the
mail
into
in
your
in
the
mail.
Excuse
me
and
sending
it
back
to
us
and
just
a
couple
things
to
remember:
it's
an
auto
enrollment
program.
So
if
you're
a
eversource
basic
service,
you
will
be
getting
a
notification
at
some
point.
F
If
you
haven't
already
stating
that
you're
going
to
be
moved
on
to
community
choice,
electricity
and
you
can
opt
in
opt
out
up
to
the
green
100
product
or
up
down
to
the
optional
basic,
which
saves
you
a
little
bit
of
money
at
any
time.
No
penalties,
no
termination
because
again
you're
not
signing
a
contract
with
us.
F
So
what
is
competitors?
Five
kind
of
mentioned
competitive
supply
once
or
twice
already?
So?
What
is
it
so?
Competitive
supply
is
a
a
for-profit
company
that
may
approach
residents
or
small
businesses,
mostly
in
boston
or
any
honestly
anywhere
throughout
the
country,
because
we're
talking
about
boxing
about
people
local
and
to
sign
a
contract
that
they
will
supply
your
electricity,
they
may
offer
incentives
such
as
50
dollar,
gift
cards,
100
gift
cards
and
things
of
that
nature,
but
the
and
then
they
may
promise
like
low
rates.
F
If
you
sign
a
contract
with
them,
the
attorney
general's
office
actually
found
that
competitive
electric
suppliers,
while
their
rates
may
seem
low
in
the
long
run,
you're
actually
going
to
be
losing
money
with
them
in
massachusetts.
Since
2015,
they
found
that
residents
have
lost
over
400
million
dollars,
signing
contracts
with
electric
competitive
electric
supply,
with
the
average
household
losing
about
226
dollars
a
year
and
the
hardest
hit
families
losing
a
household
excuse
me
losing
about
500
dollars
a
year
and
what
happens
when
you
sign
up
for
a
community
tourist
electricity?
F
Besides,
possibly
losing
money
is
that
the
rates
change
they
can
change
at
the
end
of
your
contract,
which
is
the
most
likely
time
frame,
and
sometimes
the
contracts
are
12
months,
24
months
or
36
months.
But
what
they
don't
tell
you
is
that,
at
the
end
of
your
contract,
you
do
not
go
back
to
every
source
specific.
F
Unless
you
call
and
have
your
car,
you
have
your
account,
moved
back
to
every
sort
and
then
at
that
point,
if
you
do
not
do
that,
which
most
people
don't
you're,
moved
to
what
what's
called
a
month
to
month
contract.
So
you
can
get
out
at
any
time,
but
most
people
aren't
aware
that
they're
on
a
once
a
month
contract
and
that
their
prices
have
increased
and
something
that
we
want
to
kind
of
get
out
there,
and
the
reason
why
I
wanted
to
present,
besides
to
provide
information
about
community
trust.
F
Electricity
is
that
over
the
next
few
months,
the
winter
rates
are
going
to
come
into
play
for
eversource,
as
well
as
their
own
competitive
supply.
Electricity
supply
companies
and
the
current
market
trends
are
showing
that
rates
are
going
to
be
increasing.
To
about
22
cents
a
kilowatt
hour
and
the
kilowatt
hour
is
just
the
amount
of
electricity
you
use
and
22
cents
is
about
double
the
amount
of
kilowatt
hour
charge
that
the
community
choice
with
electricity
standard
product
charges.
F
The
highest
I've
seen
so
far
is
32
cents
a
kilowatt
hour
and
while
32
cents
doesn't
sell
like
much
when
you
multiply
that
by
600
kilo
hours,
it
does
come
out
to
quite
a
bit
and
again
the
community
choices.
Electricity
program
rates
are
our
standard
rates,
are
11
cents.
So
that's
almost
three
times
the
amount
of
the
rate
that
we
charge
so
some
things
that
they
do
not
want
you
to
know
and
competitive
suppliers
do
not
want
residents
or
small
businesses
to
ask.
What's
the
length
of
the
contract,
are
there
penalties
or
termination?
F
If
I
want
to
terminate
the
contract,
termination
fees
can
vary
some
somewhere
between
2.50
per
month
left
on
your
contract,
which
is
very
rare
up
to
about
250
or
200
dollars,
so
they
can
be
quite
pricey
and
again,
people
are
already
losing
money
being
on
competitive
supply.
So
adding
an
additional
150
dollars
to
terminate
a
contract
can
be
very
costly,
and
most
people
cannot
afford
that.
So
they'll
continue
to
stay
in
competitive
supply.
Is
the
rate
fix
the
variable?
Will
it
change
over
time
once
your
contract
ends?
F
Will
it
stay
at
the
rate
that
you
work
previously
on
or
will
it
increase?
Typically,
the
answer
is
that
it's
going
to
increase
and
it
increases
significantly.
Does
it
automatically
renew
I
mentioned
earlier
that
the
contracts
at
the
end
of
their
term?
Typically
they
end
up
going
into
month-to-month
contracts,
which
means
your
contract
is
over.
F
F
So
there's
two
parts
of
the
bill
for
electricity:
there's
your
supply
charge
and
your
delivery
charge.
Your
supply
charge
would
be
the
portion
of
the
electricity
that's
coming
from
either
a
resource
basic
service,
community
choice,
electricity
or
the
contract.
The
company
that
you
signed
a
contract
with
for
electricity,
the
delivery
side
is
a
side
that
goes
towards
a
resource
for
maintaining
the
wires
and
polls
for
extending
your
bill
for
reading
your
leader.
To
think
of
that
nature.
F
So
there
are
two
separate
portions
of
your
bill
that
make
up
the
total,
so
here's
what
a
bill
would
actually
look
like
right.
So,
on
the
left
hand,
side
is
the
sample
bill
on
the
right
hand,
side
of
just
three
figures
that
are
kind
of
just
blown
up
to
show
you
what
it
would
look
like
if
you
were
on
one
of
the
three
options.
If
you
were
on
eversource,
they
would
say
app
stores
on
there
and
have
their
contact
information.
F
If
you
were
on
competitive
supply,
it
would
have
whatever
company
you
sign
a
contract
with
on
there
with
their
number
as
well
as
their
website.
So
you
can
always
know
who
to
call
when
there
is
an
issue
and
then
community
choice,
electricity
will
say
billing
for
city
of
boston.
Cce
on
the
back
of
the
bill
also
has
a
lot
of
great
information.
That's
very
important
for
all
electricity
customers
to
know
about
it
has
your
kilowatt
hours,
which
is
the
energy
used
in
that
time
frame.
F
In
this
example,
it's
27
days,
so
this
person
used
453
kilowatt
hours
in
a
27-day
period
and
the
average
user
is
about
600
kilowatt
hours.
So
this
person
is
using
slightly
less
their
supplier
inherits
as
eversource
basic
service,
and
then
the
amount
per
kilowatt
hour
is
used,
which
shows
here
that
it's
13.13588.
F
So
that
when
you
multiply
the
kilowatt
hours
used
by
the
amount
per
kilowatt,
you'll
get
the
supply
portion
of
your
bill
and
that'll
be
the
charge
for
the
supply
portion,
not
the
delivery
and
then
moving
on
to
delivery.
You
there's
something
very
important
here
where
it
says
the
residential
rate
residential
rates
are
either
it'll,
either
say:
r1,
r2
or
r3,
r1
and
r3
are
residential
rates
with
no
discount
and
an
r2
rate
is
the
residential
rate
with
a
discount.
F
So
if
your
bill
says
r1-
and
you
know
you
should
qualify
or
you
do
qualify
for
an
assistant
rate,
the
first
thing
you
want
to
do
is
identify
which
which
assistance
you're
supposed
to
be
on.
Let's
say,
if
you
qualify
for
snap,
have
you
applied
with
your
snap
information,
and
you
can
do
so
at
ever
so
with
every
source
directly,
so
just
kind
of
moving
on
to
residential
assistance?
F
What
is
it,
what
does
it
look
like
and
who
qualifies
if
you
have
any
of
these
programs
or
qualify
for
any
of
these
programs,
such
as
public
housing,
snap
wic
math,
health,
basic
or
standard
any
veteran
services,
fuel
assistance,
supplemental
security
income?
Any
of
these
you
qualify
to
get
a
discount
on
your
electricity
rate
and
when
you
qualify
for
that,
you
get
36
off
on
both
your
electricity
part
of
the
bill,
as
well
as
your
supply
fund.
Excuse
me,
your
delivery
part
of
the
bill,
as
well
as
your
supply
part
of
the
bill.
F
So
it's
a
great
amount
of
savings,
especially
if
you
tend
to
use
a
lot
of
electricity
every
month.
So
in
the
city
of
boston,
abcd
is
the
designated
organization,
that's
just
with
any
questions
or
applying
to
any
of
these
programs,
if
you're
not
currently
on
them,
and
you
can
reach
them
either
at
bostonabcd.org
or
617-357-6000.
F
You
can
also
call
and
research
directly
to
apply
for
the
assistance
rate
and
some
other
things
that
you
should
take
into
consideration.
Eversource
has
payment
plans
for
anybody
who
is
either
falling
behind
or
would
like
more
stable
billing.
So
if
you
wanted
to
pay
a
certain
amount
per
month,
because
it
would
be
easier
for
you
to
keep
track
of
every
source
that
does
have
a
monthly
payment
plan,
which
I
believe
is
about
12
months
and
then
you
pay
the
same
amount
for
each
month
of
those
12
months
and
then
there's
also
the
new
start.
F
F
You
would
have
to
call
into
a
resource
they'll
ask
you
questions
about
which
assistance
do
you
currently
have,
and
then
they
can
start
you
on
a
new
start
repayment
plan
and
as
long
as
you
make
the
monthly
payments
as
designated
the
back
door
portion,
so
the
portion
that
you
most
overdue
will
be
forgiven
every
month.
So
it's
a
12
month,
forgiveness
plan
and
then
outside
of
that
there
is
the
good
neighbor
energy
fund.
F
So
anybody
who
does
not
qualify
for
any
sort
of
discount
can
may
be
able
to
qualify
for
a
good
neighbor
energy
fund,
which
will
also
help
them
with
their
electricity
payments.
And,
lastly,
there's
the
rental
relief
fund
out
of
the
office
of
housing,
stability
in
the
department
of
neighborhood,
the
city
of
boston.
F
But
a
lot
of
people
know
that
they
have
been
helping
with
rental
arrears,
so
anybody
who's
behind
on
rent,
but
they
also
can
help
with
up
to
two
thousand
dollars
in
utility
payments,
including
internet,
and
just
a
few
more
things
to
be
aware
of.
If
you,
your
electricity
cannot
be
shut
off
any
of
your
utilities.
Actually,
so
your
electricity,
your
gas
and
your
water
cannot
be
shut
off
unless
the
bpu
gives
a
directive
to
do
so.
If
these
things
apply.
F
So
if
a
resource
does
happen
to
shut
off
your
electricity
and
you
qualify
for
any
of
those
factors,
the
first
thing
you
want
to
do
is
immediately
call
every
source
to
have
them
reinstate
your
electricity
again.
They
cannot
do
so.
They
cannot
shut
off
your
electricity
without
the
department
of
public
utilities
telling
them
to
do
so,
but
if
they
do
and
you
qualify
again
for
any
of
those
on
the
last
page,
then
you
want
to
call
eversource
basic
service
at
resource
customer
services
line.
F
They
have
two
numbers
and
have
them
reinstated
if
they
do
not
or
if
you
still
want
to
file
a
complaint,
because
you,
if
you've
already
proven
that
you
are
one
of
the
you
fit
into
one
of
those
categories,
excuse
me,
then
you
would
call
the
department
of
public
utilities,
you
can
file
a
complaint
with
them
or
you
can
tell
them
that
you've
contacted
eversource
and
they're.
Not
sorry,
can
you
guys
don't
see
me.
F
B
B
O
H
H
The
swearing-in
of
mayor-elect
wu
will
be
next
tuesday
november
16th
in
the
city
council
chamber.
She
will
have
a
larger
inauguration
celebration
at
some
point
in
january,
and
I
know
previously
board
members
have
been
invited
to
the
inauguration
of
the
mayor,
so
I
will
update
you
as
we
get
closer
to
january.
I'm
thinking
that
next
week
will
be
a
very
small
event,
so
board
members
won't
be
invited
to
that
most
likely
and
then
the
transition
is
underway.
H
H
Just
an
update
on
the
open
positions
in
our
office
if
you
could
spread
the
word,
our
outreach
and
engagement,
specialist
position
just
closed,
we've
been
doing
interviews
and
we'll
be
hiring
someone
soon.
Our
asl
interpreter
position
is
still
open.
We
have
no
applicants
yet.
So
please
help
us
spread
the
word
and
if
you
know
of
anybody
who's
interested
who
is
not
a
boston
resident,
we
can
work
with
them
to
try
to
see
if
we
can
hire
them.
H
Despite
the
fact
that
they're
not
a
resident,
it
may
take
some
work,
but
we
may
be
able
to
do
that
and
we
also
have
an
opening
for
our
parking
program
manager,
which
is
currently
posted
so
related
more
to
the
board's
work.
I
just
wanted
to
circle
back
with
the
welcome
letter
to
mayor-elect
wu,
outlining
the
board's
priorities
and
welcoming
her
to
her
role
as
mayor,
we
sent
out
a
draft
last
month
for
you
to
review.
H
H
H
Counselors
who
were
in
attendance
were
counselor
flynn
who
sponsored
the
hearing,
counselor
mejia,
braden,
o'malley
and
flaherty
city
departments
who
attended
were
age,
strong
economic
development,
the
office
of
language
and
communication
access
and
the
licensing
board
disability
community
members
who
gave
testimony
included
wesley
ireland
wesley.
You
did
a
great
job.
H
Okay
and
then
quickly
on.
The
next
slide
is
just
a
real
brief
update
on
our
employment
events
that
we
had.
In
october,
we
held
our
pathways
to
employment
panel.
It
was
a
virtual
panel
where
we
had
human
resources
staff
from
the
big
city
agencies
that
do
their
own
hiring.
So
that
was
the
city
of
boston,
most
of
the
jobs
in
city
hall.
Then
we
had
the
boston,
housing
authority,
the
boston,
public
health,
commission,
boston
planning
and
development
agency
and
the
boston
public
schools.
H
So
each
of
their
human
resources
departments
talked
about
the
application
process,
job
requirements
and
walk
them
through
the
job
portal
if
they
want
to
apply
for
any
open
jobs,
and
the
messaging
is
really
that
the
city
has
a
ton
of
open
jobs
so
spread.
The
word
if
anyone's
interested
in
applying,
especially
now
with
the
transition
there
will
be
new
jobs
created
and
people
transitioning
out
of
their
roles
in
city
hall.
So
please
spread
the
word
on
that.
H
We're
also
doing
our
mass
rehab
virtual
internship,
which
is
a
series
of
six
workshops
for
a
cohort
of
mrc
clients
who
are
beginning
their
job
search
and
looking
to
work
in
public
service
and
then
some
big
news.
We
do
have
a
meeting
on
monday
with
the
national,
well
federal
government
branch
of
the
the
centers
for
medicare
and
medicaid
dan
tai,
who
was
the
former
director
of
massachusetts
mass
health.
H
He
was
appointed
to
be
the
director
of
cms,
so
as
part
of
my
work
with
the
other
disability
commissioners
across
the
country,
we're
meeting
with
dan
and
his
staff
next
week
to
advocate
for
removing
the
income
and
asset
limits
on
medicaid
buying
programs
for
working
disabled
adults
across
the
country.
In
case
you
don't
know,
massachusetts
is
the
only
state
that
has
no
income
or
asset
limits.
On
their
medicaid
buying
program,
so
people
with
disabilities
can
go
to
work
and
not
risk
losing
medicaid
which
pays
for
pca
care
in
wheelchairs
and
other
durable
medical
medical
equipment.
H
So
that's
part
of
our
work
on
national
advocacy
and
we're
really
excited
about
it
and
we
go
to
the
next
slide,
and
these
are
just
general
updates.
I
probably
mentioned
them
before
you
know.
The
curb
ramp
settlement
was
finalized
by
the
courts,
so
that's
in
place,
outdoor
dining
is
ending
soon.
It
already
ended
in
the
north
end
and
we're
working
on
a
permanent
program
for
next
year,
which
will
include
accessibility,
standard
accessibility
that
we
always
require
in
these
conditions.
H
Lastly,
the
community
access
monitor
training
with
mod
is
confirmed
for
thursday
november
18th
and
tuesday
november
30th.
I
know
some
of
you
signed
up
and
for
those
who
didn't,
we
hope
you
can
make
it
so
I'm
going
to
end
there
and
leave
some
time
for
the
board
to
discuss
any
issues
they'd
like
to
put
on
the
table.
D
Commissioner,
I
just
had
a
clarifying
question
regarding
I
thought
last
month
that
the
board
approved
two
letters
for
counselor
savvy
george
and
at
that
time,
councilor
wu
to
thank
them
for
filling
out
the
the
survey
questions
that
that
the
board
and
bcil
put
together.
I
didn't
think
that
that
was
a
a
letter
welcoming
her
a
counselor
to
the
to
the
you
know,
congratulating
her
and
welcoming
her
to
the
mayoral
ship.
Correct
me.
H
D
P
I
would
really
like
to
invite
mayor
elect
wu
to
one
of
the
meetings
here.
So
perhaps
we
can
send
that
letter
and
then
also
encourage
her
to
be
able
to
join
us
for
a
meeting
that's
occurring
next
year.
That's
my
only
addition
to
that
letter
would
be
to
add
a
sentence
inviting
her
to
join
our
advisory
group.
H
B
O
B
A
Second,
as
commissioners
said,
we're
going
to
conduct
the
cam
training
and
I
will
send
you
a
quick
email
to
ask
you
for
your
addresses.
So
please
respond
that
to
me
when
you
get
it
last
two
quick
things
and
there
is
construction
in
the
plaza,
as
you
know,
and
we
have
now
a
temporary
ramp
in
front
of
the
main
entrance
of
city
hall
on
the
cambridge
side
to
the
third
floor
lobby.
It's
a
full-size
amp
ramp.
So
that
is
available
now
during
construction
for
a
few
months
and
that's
it
for
my
quick
architectural
access
update.
A
N
N
N
Carl,
I
have
an
announcement
if
you
don't
mind,
go
ahead.
This
is
totally
self-serving.
So
let
me
say
that
up
front,
so
I
have
been
working
on
this
project
for
about
four
or
five
months.
Many
of
you
know
I'm
a
huge
fan
of
audio
description
for
the
blind
and
visually
impaired
where
they
describe
key
visual
elements
of
costume
scenery,
that
sort
of
thing
it
can
be
done
to
movies
television,
film,
theater
museum.
You
know
it
can
be
done
in
a
number
of
aspects,
but
I
have
been
working
on
an
award
scaler.
N
An
audio
description
award
scaler,
which
will
be
broadcast,
live
on
peacock
also
streamed
over
the
internet
at
a
d
awardsgaler.org
that
is
adawardsgaler.org
and
we're
going
to
have
award
recipients
from
some
of
the
major
streaming
services.
We'll
have
an
interview
with
barry
cronin,
who
invented
audio
description
for
broadcast
television,
we're
even
going
to
have
a
hall
of
fame
quarterback
who
who
I
just
can't
remember
his
name
right
now.
He
used
to
play
for
the
st
louis
rams.
He
had
the
blind
and
visually
impaired
kid
and
he'll
be
making
announcements.
D
That
was
implemented
on
november
1st,
from
what
we
gather
from
the
folks
that
are
on
our
tag
have
been
meeting
regularly
with
with
with
the
ride
since
the
implementation
for
what
we
gathered
that
has
started
to.
They
have
started
to
see
some
improvements
in
terms
of
on-time
performance
and
services
service,
but
you
know
folks
are
still
having
tons
of
tons
of
problems
with
their
with
the
ride,
so
for
so
for
the
public,
we're
gonna
have
a
public-wide
meeting.
D
It's
going
to
be
on
november
16th,
tuesday,
from
3
to
4
30
via
zoom.
I
would
encourage
anyone.
Who's
had
problems
with
the
ride
over
the
last
year,
two
years,
whatever
to
attend
that
meeting
to
to
to
open
it
up
to
your
networks
and
let
them
know,
and
let
the
you
know.
This
is
our
opportunity
to
let
the
ride
really
know.
You
know,
put
a
face
to
all
these
problems
and-
and
you
know,
to
hold
their
feet
to
the
fire
and
and
for
us
to
maybe
get
some
answers
as
to
what
they're
going
to
do.
D
D
None
of
this
is
going
to
be
a
quick
fix,
but
again
it's
our
opportunity
to
really
put
faces
to
names
of
problems
and
to
let
them
know
that
that
when
there's
a
mistrip
it
affects
a
person
not
just
we're,
not
just
a
package,
we're
not
just
a
number,
but
it's
that
actual
person
and
hold
their
feet
to
the
fire.
Like
I
said,
I
put
that
I've,
given
the
commissioner
and
and
andrea
the
information
about
about
the
zoom
they're,
going
to
distribute
that
to
all
the
board
members.
G
G
B
Q
Okay,
this
is
consider-
and
I
am
happy
to
be
here-
I'm
happy.
I
remembered
this
meeting
and
I
want
to
say
that
I
totally
agree
with
something
someone
said
earlier.
I
think
it
was
lorry
about
having
a
dedicated
number
to
call
for
opioid
related,
whether
it's
overdoses
or
any
other
kind
of
opioid
related
emergency.
Q
So
as
soon
as
this
number
rings
and
the
person
who
is
I'm
saying
knows
that
this
is
supposed
to
be
opioid
related,
so
you
know
it
will
help
me.
The
need
for
thinking
is
either
fired.
It's
somebody
fall
or
other
medical
emergency
to
just
be
dedicated
to
opioids
or
other
similar
types
of
drug
related
emergencies.
Q
In
terms
of
the
rise.
I
don't
use
it
myself,
because
I
now
have
one
of
those
passes
a
disability
passed,
but
I
I
believe
I
read
somewhere
in
one
of
the
newspapers.
I
believe
that
they
ride
somebody's,
proposing
that
the
ride
should
be
disentangled
from
the
mbt
and
that
the
state
should
take
over
the
ride
as
a
as
a
services
program.