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From YouTube: Community Forum on Disabilities Issues
Description
Disabilities Commissioner Kristen McCosh and the Disability Commission gathered at Suffolk University Law School in downtown Boston to speak with residents and hear their concerns.
B
A
Have
the
mayor's
Commission
person
with
disabilities
we're
in
a
jungle
near
the
city
of
Boston,
we're
located
in
City
Hall
in
the
Human
Services
Department,
so
I'd
like
to
start
off
the
day
with
introducing
our
advisory
board.
This
board
is
made
up
of
virzal,
often
with
different
disabilities,
who
are
from
different
neighborhoods
and
they
represent
the
eyes
and
ears
of
the
community
actions
toward
to
meet
the
needs
of
their
neighborhood.
A
C
A
C
D
A
A
These
are
all
mayor,
appointments
for
three-year
terms
and
we
meet
once
a
month
on
the
first
Monday
of
every
month
from
5:30
to
7:30
and
evening
at
city
hall
meetings
open
to
the
public,
and
we
encourage
people
to
attend,
to
raise
issues
that
you
want
us
to
work
on
again,
we're
always
looking
for
input
and
feedback
and
welcome
everybody
to
attend
our
meetings.
Additionally,
they
are
broadcast
on
TV,
live
on
the
city
cable
channel
and
they
are
streamed
on
the
web
with
captions.
So
there
are
in
an
accessible
format.
A
So
now
I'd
like
to
introduce
my
wonderful
staff
to
work
with
me
in
City
Hall
to
the
right
over
against
the
wall
is
Jessica
Duden,
my
chief
of
staff,
thanks
Jessica.
We
also
have
Patricia
Mendez,
who
is
our
architectural
access,
specialist
Patricia
reviews,
VRA
developments
and
special
projects
in
the
city
to
make
sure
they
are
in
compliance
with
the
mass
aab
laws
and
regulations.
A
I
would
just
like
to
say
that
I
represent
I'm
here
today,
really
to
represent
mayor
Walsh,
so
I
want
you
to
feel
like
your
voices
are
heard,
they're
heard
by
me
and
then
I
in
turn
bring
up
the
mayor.
So
this
is
really
a
chance
for
you
to
speak
to
me
as
a
city
official
anticipate
to
our
board
for
members
of
the
community,
but
after
special
employees
to
the
city
in
to
the
mayor.
So
with
that
I
don't
know
if
everybody
saw
when
they
signed
in,
we
encourage
everybody
to
sign
in.
A
So
we
have
your
contact.
We
can
put
you
on
an
email
list
and
you
can
be
notified
of
information
from
our
office,
so
we
also
had
a
sheet
where
people
could
sign
in
if
they
want
to
speak.
If
there
any
issues
they
want
to
raise
we'll
go
in
order
of
the
sign-in
sheet.
You
don't
have
to
sign
in
there's
always
kind
of
need
to
speak
afterwards,
but
it
makes
a
little
bit
more
orderly.
If
anybody
wants
to
sign
in
so
jessica
has
the
sheets
you
can
bring
it
over
to
you.
A
If
you
want
to
raise
your
hand
if
anyone
hasn't
signed
in
yet
and
they'd
like
to
sign
in
so
I,
don't
want
to
talk
too
long,
because
I
know
this
is
really
a
chance
for
me
to
listen
to
all
of
you.
I
do
have
a
few
people
in
the
audience
who
I
know
are
on
a
time
limit,
so
I
was
going
to
ask
it.
Dave
maybe
speak
first
just
to
get
a
conversation
started
and
then
we
can
always
go
back
and
talk.
A
I
do
I
did
give
handouts
of
the
Advisory
Board
report
from
last
year
and
from
our
Commission
report
from
last
year.
Just
so
people
know
the
work
that
we've
been
doing,
because
this
is
also
a
chance
for
us
to
report
back
to
you
about
everything.
We've
been
doing
so.
With
that
I'd
like
to
open
up
to
I,
know
Bill
Hanning
from
the
Boston
Center
front,
end
of
living
had
a
few
things
to
raise,
and
then
I
know
he
has
to
get
to
another
meeting.
So
bill
does
a
microphone
right,
No.
G
Thank
you
for
the
opportunity
to
speak
and
to
go.
First.
I
have
to
go
to
something
from
my
daughter
after
she
got
out
of
school
and
thanks
to
the
Commission
for
doing
the
work
that
you
do
every
year.
My
name
is
bill.
Henning
I'm,
director,
Boston
Center
for
Independent
Living,
like
Kenyatta
I,
live
in
park
and
know
all
of
you
and
appreciate
the
work
you
do.
G
There
are
many
issues
out
there
I
just
like
to
highlight,
and
there
are
things
I
know
the
commissioners
worked
on
and
I
hope
continues
to
work
on
and
give
very
serious
attention
to
what
is
the
accessibility
of
tabs
continuing
to
make
sure
that
there's
a
fleet
of
accessible
cabs
and
continue
to
work
to
tie
this
in
to
the
efforts
of
uber
and
lyft
the
ride
hailing
companies
to
become
accessible?
This
of
course,
becomes
especially
more
acute
as
the
MBTA
uses,
uber
and
lyft
as
a
substitute
in
certain
situations
very
aggressively.
G
In
fact,
for
the
ride
in
because
of
the
accessibility
problems,
we
could
end
up
with
a
very
seriously
two-tiered
transportation
system.
It's
great.
If
you
can
use
uber
and
lyft
and
instead
of
getting
a
24
hour
advance
reservation,
you
can
get
a
vehicle
through
three
minutes.
Five
minutes
call
anytime,
but
if
you
can't
get
in
it's,
no
good
John
Winsky
through
the
DPC
and
be
CIL
and
the
disability.
Law
Center
worked
with
uber
to
improve
its
accessibility,
but
we've
been
getting
complaints.
I
know
Bill
Allen
at
Mi,
LCB
raised
some
complaints
and
I.
G
Think
part
of
the
solution
can
be
what
the
city
has
been
doing
on
caps
and
I
hope
you
can
continue
to
do
that
and
keep
the
community
involved
also
on
housing.
Housing
clearly
is
one
of
the
biggest
needs
in
the
city
for
anyone
who
isn't
wealthy
really
so
I
hope
the
Commission
can
continue
to
support
the
development
of
affordable
and
accessible
housing,
and
we
know
that
you've
been
working
with
community
members
on
plan
to
expand
the
requirement
for
accessible
units
that
are
financed
by
the
city
would
love
to
see
that
come
to
fruition.
G
My
understanding
is
the
mayor
signed
off
with
deflected,
see
that
put
indeed
to
action
ASAP,
because
there
is
such
a
dearth
of
affordable
and
accessible
units,
and
also,
if
feasible,
try
to
expand
the
cities.
Repair,
programs,
home
modification
programs
for
elders
into
the
disability,
community
I
think
that's
really
important.
Many
of
us
have
had
cated
for
that
we're
in
a
desperation
situation.
Right
now
we
know
homelessness
is
increased.
We
know
many
folks
are
stuck
in
nursing
homes
for
other
lots
of
places
to
go.
We
know
people
are
moving
out
of
the
city.
G
We
know
people
are
couchsurfing.
We
know
people
are
stuck
inside
their
units.
They
can't
get
up
to
the
third
floors.
You
know
they
may
be
stuck
on
the
third
floor
of
a
three-decker
and
get
out
once
a
week
or
they
slide
down
on
their
rear
end
to
get
in
and
out
real
desperate
situation.
It's
not
just
folks
in
wheelchairs,
it's
people
with
COPD
back
injuries,
all
kinds
of
mobility
challenges.
There
are.
G
This,
of
course,
housing
cuts
across
all
strata,
the
disability,
community,
people
with
intellectual
disabilities.
Mental
illness
really
encouraged
the
Commission
to
keep
pressure
and
DND
in
the
city,
not
that
they're
not
working
hard,
but
we've
got
to
be
on
the
forefront
and
when
you
look
at
homelessness,
it's
really
in
great
elements
of
disability
community
by
disability
issues.
Thank
you.
Thanks.
A
Bill,
so
I
can
take
that
in
two
parts:
first
of
all
about
transportation,
accents
with
cabs
uber
and
lyft,
so
you're
right,
the
the
MBTA
is
using
lyft
and
uber
as
a
part
of
a
pilot
program
to
try
to
help
their
business
model
economically.
We
know
that
each
ride
vehicle
ride
costs
between
35
and
45
dollars,
whereas
they
are
paying
$13
per
ride
for
a
lyft
or
uber.
However,
the
vehicles
themselves
from
uber
and
lifts
are
not
accessible
to
people
who
use
wheelchairs
or
scooters.
So
we
have
a
lot
to
deal
with
in
that
issue.
A
We
have
been
working
for
a
long
time
now
with
the
city's
Hackney
office
to
try
to
improve
accessibility
of
cabs,
because
we
have
100
ways:
vehicles
which
stands
for
wheelchair
accessible
vehicles.
However,
five
years
ago,
only
one
of
those
little
vehicles
was
a
da
compliant.
So
over
the
past
five
years
we
worked
really
hard
with
the
owners
of
the
cabs
to
improve
that
to
almost
50%.
A
Right
now
we
have
forty
four
wave
vehicles
that
are
eighty
eight
compatible
compliant
and
after
the
spring
inspection
which
happens
in
June,
we
believe
we'll
have
five
more
so
that
will
be
49
total
wheelchair
accessible
vehicle
cab.
So
that's
a
huge
improvement
in
five
years.
Our
goal
originally
five
years
ago,
was
to
have
100%
of
the
one
whose
waves
APA
compatible
compliant.
However,
uber
hit
the
scene
in
2013,
which
really
came
out
of
the
blue
to
cattle
owners.
So
now
cab
owners
face
so
much
competition.
A
You
know
some
of
them
are
basically
being
faced
with
being
wiped
out.
So
I
think
the
problem
is
even
greater
than
just
getting
access
to
over
and
lift
because
if
the
cab
companies
go
out
of
business
and
we're
really
in
trouble,
so
we're
really
trying
to
work
with
the
city
with
the
taxi
owners
with
uber,
to
try
to
make
sure
that
everybody
stays
in
business
and
has
an
equitable
accessible
model.
So
we
have
had
some
talks
with
uber
ongoing
talks.
Nothing
of
late
and
I
do
know
that
John
whiskey
has
been
involved
in
some.
A
We
did
meet
with
a
person
who
was
interested
in
developing
a
model
where
her
company
would
purchase
four
to
six
accessible,
minivans
and
then
rent
them
out
to
her
drivers.
So
the
cities
had
some
preliminary
talks
about
that.
But
again
nothing
has
come
to
fruition.
Yet
so
I
do,
along
with
John
we're
sort
of
in
a
little
bit
of
a
holding
pattern,
and
during
that
time
we
will
continue
to
improve
access
with
a
can
with
the
cab.
A
But
I
do
agree
that
it's
it's
a
vital
issue
for
transportation,
particularly
in
terms
of
equity,
because
we
can't
really
split
disabilities
up
the
way
that
has
been
happening
with
the
rides,
because
we
need
to
have
everybody
be
able
to
use
all
the
right
services
and
I
understand
the
T
position
economically.
But
we
still
really
need
to
push
to
have
accessible
vehicles
available
through
BER
and
lyft,
so
I
would
say
stay
tuned.
We
will
have
more
information,
hopefully
in
the
coming
months,
and
if
everybody
signs
in
we
can
sign
you
up
for
our
email
newsletter.
A
So
we
put
updates
about
these
sorts
of
things,
and
we
also
have
a
brochure
outside
which
lists
the
accessible
cabs
right
now
and
because
they
weren't
all
ad
a
compliance.
What
we
did
five
years
ago
was
we
measured
each
cab
and
we
gave
them
each
a
rating
from
A
through
F,
so
all
the
cabs
that
you
see
if
you
the
way
it
caps.
If
you
look
on
the
rear,
there's
a
wheelchair
symbol
and
next
to
the
symbol,
there's
a
letter
grade
and
a
letter
grade
of
a
is
totally
a
be
a
compliant.
A
B
is
not
compliant,
but
a
lot
of
wheelchairs
will
fit
in
particularly
power
wheelchairs.
C
is
kind
of
a
50/50
might
fit
in
you
might
not.
D
means
most
power,
wheelchairs
won't
fit
in.
Maybe
some
manual
chairs
will
fit
in
and
as
means,
basically
a
wheelchair
probably
isn't
getting
in
unless
it's
a
a
youth
wheelchair.
So
you
can
take
a
brochure,
and
that
will
list
which
medallions
are
accessible.
Is
the
medallion
members
of
the
accessible
cabs?
And
then
you
can
call
the
phone
numbers
for
the
different
cabs
or
is
they?
A
You
can
call
and
request
those
cabs?
We
also
are
working
to
get
these
cabs
on
the
uber
platform,
so
that,
if
you,
if
you
do
call
the
uber
app,
you
may
be
able
to
get
one
of
these
cabs.
That's
not
finished
at
this
point,
so
I
don't
want
you
to
expect
that
on
the
uber
platform,
because
it's
something
that
we're
working
with
so
then
to
talk
about
housing.
Another
point
that
bill
raised.
A
We
do
have
some
people
here
from
the
city's
office
of
their
housing,
equity
and
Department
of
Neighborhood,
Development
and
I
know
they're
working
on
a
fair
housing
assessment,
and
this
may
be
a
good
time
for
you
to
just
say
a
few
words
Janine
and
Zola,
and
your
colleague
Robert
Garrett.
Yes,
would
you
like
to
speak
at
the
mic
and
just
give
us
an
update
on
the
project
you're
working
on.
H
H
A
major
chunk
of
that
assessment
is
on
access
for
persons
with
disabilities,
and
this
is
a
claim
that
we're
putting
together
with
Austin
Housing
Authority,
the
Fair
Housing
Commission,
Boston,
Public,
Health
Commission,
and
a
series
of
neighborhood
organizations,
civil
rights
and
fair
housing
organizations
and
I.
Don't
want
to
take
a
lot
of
time
here.
But
we
do
know
I'm
here
in
part,
because
I
wanted
to
hear
what
folks
have
been
saying:
I'm,
specifically
on
housing
issues,
but
also
on
other
access
to
opportunity
issues.
And
you
know
I'd
like
to
invite
anybody.
I
Hi,
my
name
is
Jenna
and
alota
I'm,
the
director
of
the
mayor's
Office
of
Fair,
Housing
and
equity,
and
we
investigate
housing
discrimination,
so
we're
working
on
the
assessment
I
just
want
to
highlight
that
there
are
some
other
city
agencies
here
too,
that
are
working
on
the
assessments
of
Boston
Housing
Authority
is
here:
Austin,
Planning
and
Development.
Agency
is
also
working
with
us.
If
folks
have
issues
of
housing,
discrimination,
denial,
reasonable
accommodation,
I
will
also
leave
cars
at
the
front
and
just
then
some
of
the
other
disability
commission
staff
can
connect
you
with
my
office.
A
Thank
You,
Janine
and
Bill
also
mentioned
that
we've
been
working
on
some
policies
to
increase
Housing
Opportunity
to
people
with
disabilities,
so
the
mayor
came
out
with
a
plan
in
2014
called
housing,
Boston
2030,
which
was
a
plan
looking
at
the
needs
of
Boston
housing
over
the
next
15
years.
And
when
we
looked
at
the
plan,
we
realized
that
one
segment
of
the
population
that
had
been
left
out
was
housing
for
persons
with
disabilities
who
were
non
elderly
because
a
lot
of
times
accessible
housing
gets
lumped
into
the
field
of
people
who
are
elderly.
A
But
we
know
that
being
elderly
comes
with
certain
categorical
requirements
that
people
with
disabilities
who
are
elderly,
don't
often
meet.
So
we
really
wanted
to
take
a
closer
look
at
this
category
of
people
who
weren't
over
65
but
still
needed
accessible
units.
So
we
convened
a
task
force
together
called
the
disability
housing
task
force.
We
met
for
a
period
of
18
months
and
there
were
representatives
from
the
Department
of
Neighborhood
Development
from
Spaulding
from
MB
hpe,
a
number
of
other
groups,
and
also
some
individuals
with
disabilities
residents
of
Boston.
A
So
we
met
and
talked
about
the
needs
of
this
population,
and
we
came
up
with
a
plan
of
recommendations
to
submit
to
Mayor
Walsh
and
they
were
basically
broken
down
into
three
categories.
The
first
was
to
increase
the
supply
of
housing,
so
that
means
to
build
more
accessible
housing
and
to
increase
the
number
of
units
that
were
available
for
people.
A
The
currently
they're
required
to
have
5%
build-out
units,
but
we've
increased
that
to
10%
so
that
we
that
many
more
accessible
you
know
still
toes
we're,
also
going
to
require
that
a
certain
number
of
the
built
up
units
be
included
in
the
inclusion.
Inclusionary
development
policy,
which
means
a
certain
number
of
the
accessible
units,
will
also
be
mandated
to
be
affordable,
because
right
now,
there's
no
requirement
that
some
of
the
accessible
units
be
affordable.
So
now,
whenever
they
build
accessible
units,
we
know
at
least
one
of
them
and
more
we're
trying
to
work
on.
A
A
But
if
something
would
really
the
boat,
because
I
would
say,
housing
is
one
of
the
biggest
issues
that
we
hear
about
in
our
office
and
as
bill
said
you
know,
people
are
forced
to
leave
the
city
to
live
with.
Relatives
and
I
mean
we
haven't
even
talked
talked
really
about
the
homelessness
population,
and
we
know
that
people
with
mental
mental
disabilities,
emotional
disabilities
often
fall
into
those
categories
and
even
the
homeless
shelters.
A
So
with
that
I
just
want
to
go
back
and
let
people
know
I
should
have
said
the
beginning,
but
this
broadcast,
as
this
meeting
is
being
filmed
for
broadcast
by
Boston,
cable,
so
to
sort
of
Lino's.
There
is
a
chance.
If
we
speak
up,
you
may
see
on
camera
its
everybody
has.
You
know,
concerns
about
that.
Just
so
you
know.
A
J
A
L
They
put
a
temporary
access
ramp
on
the
Copley
Square
side
of
the
library,
so
that
sort
of
torpedoed
the
question
that
they
couldn't
put
a
ramp
up
because
of
landmark
access.
Well,
the
78
million
dollar
addition
is
finished
now
and
on
Friday
they
are
pulling
down
the
so-called
temporary
access
ramp
and
the
Copley
Square
entrance
is
used
by
a
lot
of
people
getting
blocked
public
transportation.
In
fact,
Bayside
of
Copley
Square
now
you're.
All
going
to
have
to
go
around
the
building
and
down
we
enter
through
the
new
entrance.
L
Anybody
who
received
one
of
these
raspberry
colored
sheets,
please
take
it
home
with
you
and
email,
the
mayor
and
the
president
of
the
library
and
the
trustees.
All
of
the
email
addresses
are
on
the
form
the
Boston
Public
Library
has
to
start
to
own
the
issue
of
building
a
permanent
access
ramp
on
the
Copley
Square
side
of
the
building.
L
There's
lots
of
really
smart
architects
in
this
town.
They
can
sit
down
with
the
landmark
Commission
and
find
a
way
to
do
this
without
messing
up
the
architecture
of
the
building.
If
it's
a
matter
of
looking
pretty
or
looking
accessible,
I
vote
for
accessible.
If
anybody
needs
one
of
these
raspberry
colored
sheets,
they
can
come
to
me
and
I
will
be
glad
to
give
them
one.
Thank
you
very
much.
A
A
We
okay!
Well,
we
are
aware
that
the
ramp
was
coming
down
this
coming
week.
My
architectural
access
specialist
has
been
involved
with
some
of
the
renovations.
A
lot
of
these
were
planned
before
patricia
came
on
boards,
but
I
can
ask
her
to
just
give
a
brief
update
on
what
she
knows
about
this
issue.
Contrition.
M
Hello,
everyone
home
would
have
been
involved
with
the
Boston
Public
Library
lately
have
been
the
buttons
for
the
operators
that
actuate
the
doors
that
connect
the
old
building
with
a
new
building,
and
also
some
issues
with
the
elevator
in
the
new
building
that
was
sometimes
malfunctioning.
I
have
been
reporting
to
property
management
and
I've
heard
back
from
them
that
some
issues
have
been
no
result.
Last
time,
I
was
at
the
public.
N
M
O
O
L
E
L
E
E
L
A
I
just
want
to
let
people
know
a
big
reason
for
this
forum
today
is
so
that
we
can
hear
your
concerns.
We
may
not
have
the
answers
right
now,
we'll
tell
you
what
we
do
know.
So
I
things
like
this
that
concerns
about
the
library
is
a
temporary
ramp.
We
will
definitely
keep
a
list
and,
like
Patricia,
said,
she'll,
follow
up
on
it
and
find
find
out
the
details
of
why
it's
not
happening
or
or
you
know,
whatever
we
can
find
out,
and
we
can
report
back
to
people.
A
So
please,
if
you
have
questions,
follow
up
and
give
us
your
email.
So
we
can,
let
you
know
personally,
as
well
as
I
will
issue
a
report
afterwards,
which
requests
all
the
questions
from
the
forum
and
just
give
me
information
that
we
found
out
and
if
any
board
members
want
to
add
anything
in.
During
these
conversations,
please
feel
free
to
jump
in
because
some
of
you
may
have
information
on
your
own
as
well.
Yan'er.
K
A
And
before
we
have
the
next
speaker,
I
just
want
to
recognize
some
other
staff
who
are
here
I
know,
there's
some
city
of
Boston
staff
who
came
in.
We
have
people
from
Fair,
Housing
and
equity
and
DMD.
Like
we
said,
I
also
saw
someone
from
our
human
resources
department
and
Veterans
Services
the
parks
department.
Giselle.
Thank
you
is
someone
Pam
from
Human
Resources
still
here,
the
back
hi
and
one
of
my
classes,
long
and
also
Parks
Department
come
over
here.
Oh
there
you
are
okay,
so
I
have
questions
come
up
to
these
departments.
J
Q
Q
P
Q
Q
R
Q
Q
S
All
right,
I
just
curious,
maybe
with
a
clap
of
hands.
How
many
people
are
here
from
the
visually
impaired.
Blind
community
is
very
often
underrepresented
and
even
within
that,
there's
not
a
lot
of
advocacy.
I
wasn't
on
my
agenda
when
I
walked
in,
but
I
want
to
shoot
out
a
comment.
I
hear
from
a
lot
of
people
at
support
groups
in
various
places
that
they're
being
denied
access
to
over
and
lift
because
they
have
a
guide
dog.
B
S
S
They
haven't
heard
from
me
lately,
because
I
moved
up
the
top
of
the
hill
and
the
only
reason
I'm
alive
are
not
seriously
injured,
is
because
I
have
peripheral
vision
and
I'm
in
a
place
where
there's
usually
a
lot
of
pedestrians
crossing
with,
but
the
unacceptability
to
traffic
department
and
their
lack
of
accountability
has
been
very
distressful
to
me,
trying
to
get
either
a
constituent
or
professional
involved
when
they're
planning
these
intersections.
What
you
have
is
fully
sighted
people
making
decisions
of
people
who
are
blind
a
visually
impaired
example
where
I
live.
S
There
are
a
lot
of
dangerous,
hazardous
things
around
this
city,
one
of
which
I
encountered
on
the
way
up
here
today,
because
I
didn't
know
where
number
120
was
so
I
walked
from
Boylston
Street,
some
sort
of
construction
in
the
middle
of
the
sidewalk,
but
really
nothing
at
all
to
indicate
to
a
blind,
a
visually
impaired
person.
There
they're
about
to
step
into
some
hazard,
and
this
community
is
very
not
often
represented
and
in
those
regards
and
I
think
that's
pretty.
T
B
S
S
S
S
A
You
a.m.
just
to
address
a
few
of
your
points.
I
know
that
you
work
without
office
frequently
and
we
we
relate
your
concerns
to
be
TV
as
far
as
the
signal
crossings
and
many
of
them
are
in
progress
now,
with
some
redesign
happening
on
Commonwealth
valve
so
to
address
the
temporal
areas
during
construction.
We
do
meet
with
the
contractors
at
the
beginning
of
each
season
and
emphasized
the
need
for
compliance,
there's
barricades
during
construction
work.
A
But
if
you
come
across
them,
please
call
through
one
one
or
call
office,
because
we
will
send
people
out
immediately
to
make
them
safe.
So
again,
I
apologize.
If
that's
happening,
this
city
works
with
numerous
contractors
and
we
do
train
them
and
we
are
adamant
that
they
make
compliant
barricades.
But
we
know
it
doesn't
always
happen.
Does
anyone
have
any
other
board
Alan.
D
A
Let
people
know
out
on
the
table.
In
the
hall
we
have
a
new
forum
that
we're
offering
people
to
fill
out.
It's
a
diversity,
self-identification
forum
and
it
lists
factors
such
as
disability,
gender,
race,
ethnicity,
and
it's
a
completely
anonymous
form
survey.
We
are
asking
people
to
fill
it
out
if
they're
comfortable
with
it
to
let
us
get
a
sense
of
what
disabilities
we
serve.
What
disabilities?
We
need
to
be
more
attention
to
to
make
sure
that
we're
meeting
the
needs
of
all
of
our
resident
residents.
A
Mayor
Walsh,
is
really
focused
on
equity
and
you
know
representing
all
Boston's
residents.
So
if
you're
interested
in
filling
out
this
anonymous
survey,
it
will
just
help
us
get
a
sense
of
who
we're
reaching
and
who
we
need
to
reach
and
what
efforts
we
need
to
to
focus
on.
So
please
feel
free
to
fill
that
out
before
you
leave.
S
A
S
Just
begun
today,
I
stopped
because
I
gave
all
the
hill
to
a
safer
place,
but
I
am
now
starting
to
use.
An
intersection
is
one
most
dangerous
in
the
area,
which
is
where
Kelvin
Street
becomes
law
and
crossing
Commonwealth,
as
they
put
some
signals
in
here,
but
they
have
five
magic
and
now
that
I'm
using
that
once
a
week
again,
some
people
are
going
to
be
here.
S
A
That
brings
up
a
good
point
and
it's
something
that
I
want
to.
Let
people
know
often
times
when
we
get
complaints.
It
takes
time
to
rectify
them,
whether
it's
a
if
it's
a
curb
cut.
If
you
have
to
grow
to
bid
because
it's
a
public
project
and
redesign
like
I
know,
there
was
an
issue
at
the
public
garden
for
a
long
time
with
a
ramp,
and
it
was
in
design.
It
was
in
the
bidding
process,
but
it
still
took
about
two
years
to
complete.
A
So
sometimes
it's
not
that
the
city
is
doing
nothing,
it's
just
that
it's
in
process
and
it
takes
time
to
actually
get
fixed.
I
know
what
some
of
the
ApS
signals
in
order
to
look
at
the
intersection
to
do
the
engineering,
the
traffic
engineering.
It
does
take
time
so
I
asked
him
to.
You
know
understand
that
oftentimes.
These
fixes
aren't
going
to
happen
overnight,
but
they
are
all
the
planning
that
we
do
for
any
future.
A
S
Talking
about
what
a
person
tells
you
want
to
fall
personally,
yes,
we'll
get
back
to
you
in
a
week
or
two,
and
we
will
beat
you
down
there
at
that
intersection
to
describe
it
and
then
six
weeks
later,
you're
calling
somebody
wanted
off
the
same.
Are
you
still
waiting?
Are
you
still
waiting
and
as
far
as
the
last
thing,
you
said,
you'll
remember
what
I
was
calling
your
office.
What.
T
S
B
U
Hello,
all
right,
my
name
is
Olivia
Richard
I
am
a
constituent
from
brightness
I'm,
a
disability
rights
act
of
it.
I
attended
these
forums
for
Boston
2030
I,
attended
to
the
urban
planning
forum,
where
they
discussed
the
basically
what's
needed
in
order
to
design
such
a
broad
sector
plan
and
I
have
well.
Are
we,
including
our
response,
loading,
accessibility
and
access
into
this
plan,
which.
U
D
U
U
U
A
Everyone
strives
for
like
good
star
ratings
and
strives
for
like
optimal
design,
so
my
desire
is
to
make
sure
accessibility
is
never
just
meeting
the
minimum
standard.
It's
to
be
made
ideal
conditions,
and
some
of
the
examples
I
give
to
staff
who
may
not
understand
in
other
departments
like
the
RA
or
B
D
ta
is
something
like
where
what
is
an
equitable
entrance
mean
if
there's
a
ramp,
then
people
can
get
in
and
I
say.
A
On
the
first
floor
than
someone
a
wheelchair
could
get
in,
because
we
all
know
that
just
because
you
may
not
live
in
a
unit,
people
who
live
in
standardized
units
have
family
members
of
friends
who
maybe
want
to
come
in
and
visit.
So
the
accessibility
checklist
really
pushes
the
developers
to
think
before
they
even
make
designs
to
think
about
accessibility,
front-loaded
for
sure,
assess
everything,
from
accessible
routes
to
accessibility
stations
to
the
building,
they're.
Looking
curb
cuts,
they
look
at
sidewalks.
A
They
look
at
all
the
entrances
to
the
building,
because
right
now
only
one
entrances
I
believe
I'm,
not
a
quote
expert
but
I
believe
only
one
entrance
is
required
to
be
accessible.
We
ask
that
all
the
entrances
are
accessible
and
if
they're
not,
we
ask
the
justifications.
Why
they're?
Not
we
look
at
elevator
routes?
We
look
at
circulation
routes
who
look
at
roof
decks.
We
look
at
terraces
and
patios
and
standardized
units.
Oftentimes
you'll
see
a
lip
or
a
step
onto
a
patio.
We
have.
A
We
ask
those
to
be
eliminated,
so
it's
a
really
thorough,
detailed,
APA
checklist.
It's
available
on
the
be
BPA
website.
If
you'd
like
to
see
it
so
ok,
great
so
I
mean
I.
Like
doesn't
I
mean
I
have
find
hard
to
believe
that
someone
would
think
that
we
don't
emphasize
accessibility.
That
person
may
just
not
be
in
on
the
loop,
but
I
can
tell
you
my
architectural
access
staff,
Sauer
and
Patricia
they'll
go
to
every
scoping
session.
They
go
to
pre
file
hearings.
They
go
to.
A
A
U
Else
but
I
meant
it
as
like:
there's
more
than
just
ramps,
curb
cuts
whatever
you
have
to
think
about
it
in
terms
of
what
what
are
the
needs
of
the
community
in
2030
and
that
might
be
more
than
just
ramps,
curb
cuts,
accessible
entrances
go
up.
We
have
a
lot.
We
have
a
burgeoning
autistic
population
that
are
adversely
affected
by
fluorescent
lighting
and
sensory
issues.
We've
got
a
visually
impaired
in
blind
community
that
are
with
technology
to
catch
up
to
with
the
plan.
I.
Don't.
U
A
We
do
definitely
emphasize
sensory
disabilities
as
well.
I
know,
we've
talked
about
we've
looked
at
design
plans
for
even
populations
of
people
who
are
deaf
and
use
sign
language
that
they
have
space
to
sign
to
each
other
wider
Isles
from
walking.
So
they
can
carry
on
conversations,
certainly
on
people
who
are
blind
have
communities
and
our.
C
B
C
To
the
Asian
population
to
show
private
automobiles
and
buses,
so
it
was
always
in
the
discussion
and
I
didn't
even
wanna
mention
that
there
are
many
many
ways
to
emulate
and
to
get
around
and
I
did
luckily
brought
more
and
more
them
involved.
Meals
on
the
mothers
with
babies
and
people,
rollerblading
and
skateboarding,
and
five
man
and
I
think
my
feelings.
Awareness
increasing
will
not
fail
you.
C
C
A
As
everyone
everyone
may
not
be
aware
about
the
city
launched
its
sidewalk
policy
about
four
years
ago
is
a
redesigned
policy
which
goes
by
a
national
initiative
known
as
Complete
Streets,
which
separates
the
sidewalk
into
three
zones:
pedestrian
curb
zone
and
frontage
zone.
So
the
pedestrian
zones
are
now
required
to
be
only
built
in
concrete,
smooth,
concrete
for
a
five
feet:
minimum
path
of
travel,
all
furniture
and
bricks
and
any
other
ornamental
elements
can
go
in
the
furnishing
zone
on
the
curb
zone,
but
not
in
the
past
travel.
A
So
Beacon
Hill
did
give
us
some
resistance
on
the
concrete
when
it
came
to
the
curb
ramps.
That's
where
we
started
in
Beacon
Hill,
so
we
power
level
works,
did
install
three
or
four
curb
cuts,
and
then
we
can
help
basically
took
the
city
to
collect
to
stop
the
work.
So
right
now
it's
in
the
process,
it's
still
in
the
courts
and
we
hope
it
will
be
decided
soon.
But
it's
been
in
a
stall
for
about
two
years
now,
so
we
are
continuing
to
hold
the
line.
E
S
U
A
T
A
S
R
A
Have
mixed
feedback?
We
certainly
hear
stories
where
people
are
very
low
on
time.
Amanda
cabs
have
not
showed
up.
I
can
only
say
that
the
Hackney
office,
which
is
the
Boston
Police
Department
that
oversees
the
cabs,
is
really
really
vigilant
about
staying.
On
top
of
that,
because
wave
drivers
are
required
to
pick
up
work
calls
they
can't
just
ignore
them,
and
that's
all
tracked,
so
they
do
ignore
or
call
or
don't
show
up
for
a
wave
call.
They
can
get
penalized
signs.
They
can
get
their
license
taken
away
for
a
certain
period
of
time.
A
R
For
people
with
disabilities
I
do
know
that
the
that
your
your
email
list
lists
different
community
events
and-
and
you
know
I
often
see
wheelchair
you
know,
basketball-
is
that
you
know
in
in
Charlestown,
but
one
of
what
it
is,
the
city
doing
to
provide
other
recreational
opportunities
or
or
highlight
other
recreational
opportunities
for
people
with
disabilities.
That's.
A
J
A
I
do
want
people
to
realize
that
we're
a
very
small
staff.
We
only
have
five
staff.
We
have
seven
positions,
but
only
five
staff
members
at
this
time.
So
there
are
so
many
things
that
we
want
to
do,
and
recreation
is
definitely
one
of
the
things
that
we
want
to
get
more
involved
with.
So
we're
hoping
to
push
that
and
move
that
more
to
the
future.
But
that
being
said,
we
can
certainly
try
to
be
more
attention
to
listings
to
events
that
are
happening
and
put
them
in
our
newsletter
and
publicize
them.
A
What
we
do
during
our,
but
we
can
certainly
you
know,
keep
an
eye
out
for
that
and
and
we
also
work
with
Joe
ROG,
we
care
I
know
he
keeps
pushing
the
envelope
for
a
more
accessible
Sports
in
Boston,
Public,
Schools
and
Boston
touches
for
Boston.
If
you
I
asked
Boston
service
for
youth
and
families,
did
your
amazing
to
add
gem,
no.
R
A
W
I'm
right
and
I'm,
one
of
the
project
managers
welcome
mark
you
just
wanted
to
start
suppose
to
really
quickly.
Let
everybody
know
that,
along
with
a
lot
of
the
other
departments,
accessibility
and
inclusion
is
something
that
we're
working
really
hard
on
I'm,
going
to
design
a
construction
unit.
Okay,
really
we
got
it
and.
W
So
once
again,
Lauren
Bryan
from
Boston
Parks
and
Recreation
I'm,
a
design
and
construction
unit.
So
I
really
look
at
everything
like
you're
saying
from
the
beginning,
in
terms
of
our
planning
process
and
in
terms
of
actually
designing
the
park
itself
in
terms
of
programming.
I
can't
talk
to
our
programming.
That's
not
my
department,
but
I'm
certainly
going
to
bring
that
back
and
make
sure
that
they
are
thinking
about
that,
because
I
don't
get
involved
with
that.
But
I
really
wanted
to.
W
Let
you
guys
know
inclusion
is
something
I'm
very
interested
in
and
I'm
making
sure
that
we
get
that
more
into
our
parts.
Not
just
accessibility
like
you've
talked
about,
and
just
because
wheelchair
basketball
was
just
mentioned
in
Charlestown
just
want
to.
Let
everybody
know
that
opening
in
about
three
weeks
at
the
Hardiman
Park
in
Brighton,
we
just
put
in
a
wheelchair,
high
fastball
that
we've
been
working
with
the
old
Square
YMCA
and
trying
to
get
some
of
that
programming
for
their
inclusive
programming
as
well.
W
A
B
K
F
A
X
A
You
that's
a
great
question
education,
you
know.
Pre-College
education
is
something
that
we,
as
a
department
haven't
done
a
lot
with,
because
bps
is
such
a
huge
agency
of
the
city
and
they
have
different
departments.
Everything
you
know
from
special
ed
to
inclusion
and
different
schools
have
inclusion
programs.
We
definitely
work
with
them
like
not
on
that
level.
As
far
as
you
know,
those
specific
questions
you
asked
one
thing
I
can
say
that
my
office
does
do.
Is
we
do
summer
internships
for
youth
with
disabilities
and
that
could
prepare
them?
A
You
know
potentially
for
some
sort
of
college
program
for
employment.
We
know
that
in
the
18
to
22
age
transition
age
is
huge
for
students
and
that's
something
that
we
do
want
to
look
more
at
again.
The
fact
that
we
only
have
five
staff
and
BPS
is
so
huge.
I
think
it's
going
to
be
more
making
connections
rather
than
work
that
we
can
do
directly
other
than
the
internships,
but
during
the
internships
we
focus
on
youth,
mainly
for
the
Boston
Public
Schools.
A
X
Graduate
school
right
now
and
focusing
a
lot
on
special
education
policy
and,
in
particular,
higher
education
I,
know.
Umass
Boston
has
the
Institute
for
community
inclusion,
so
I've
looked
into
that
right,
haven't
found
a
lot
of
programs,
and
particularly
in
Boston
and
in
public
institutions
in
Massachusetts
that
are
accessible
for
all
students
with
disabilities,
like
I
said
the
one
that
I
have
found
is
only
first
in
soft
age
of
22
about
him.
It
would
be
great
to
see
if
we
could
expand
some
of
those
yeah.
A
And
actually,
this
is
a
good
time
to
point
out
that
we
have
a
fellow
working
in
an
office
of
summer,
a
fellowship
program
through
the
Harvard
Rapoport
Institute
and
her
name's,
Leah
and
she's
going
to
be
studying
next
week
and
the
project
she's
going
to
be
working
on
is
an
accessibility
priority
survey
for
Boston.
So
we
are
going
to
start
to
look
at
different
priorities
that
people
have,
and
you
know
this
is
something
that
you
could
raise.
We're
going
to.
A
You
know,
look
at
all
the
results
and
see
where
we
can
focus
our
efforts
and
it's
not
just
for
Boston
residents
is
for
people
who
travel
to
Boston
with
the
Boston.
You
know
work
and
Boston
anything
like
that,
so
it
will
be
available
on
our
website
in
a
blast
out
to
rot
email
contacts.
So
again,
please
be
sure
to
sign
up
upfront
with
your
email
address,
but
I
do
know
people
from
the
Boston
Public
School
to
here,
I,
don't
know
I,
don't
want
to
put
anybody
a
spot.
Y
Right
below
us,
after
the
worst
is
a
I
do,
building
a
new
block
started,
not
profitable,
who
based
applause,
they
were
able
to
create
by
effort
results
for
through
delta
focus
and
we're
only
the
still
stuff.
It's
time
to
help
our
first
time
going
to
help
them
outward
results
and
will
easy
to
go
okay
and
again,
the
quantum
qualities
all
my
skin
and
tissue,
whether
we're
with
it
whether
what
we
get,
what
staff
you
know,
bringing
more
clients
and
also
additional
programs,
because
there
is
AP
or
with
climate
greatest
rain.
Y
Y
A
That
brings
up
another
point.
Another
thing
I'd
like
to
mention
is
that
our
office
people,
like
I,
said
we
have
such
a
small
staff.
We
can't
do
Keith
management
so
a
lot
of
times.
You
know
people
who
come
to
us
who
need
a
lot
of
various
services.
We
will
work
hard
to
get
them
a
good
referral
to
an
agency
that
works
on
tooth
management,
because
we
we
really
learn
on
systemic
access,
meaning
that
we
work
with
the
different
departments
of
the
city
to
try
to
make
sure
accessibility.
A
Inclusion
are
part
of
their
policies
and
their
plans
and
their
programs
and
their
services.
But
we
we
don't
do
a
lot
of
individualized
services
just
because
we
don't
have
the
capacity.
So
we
certainly
have
referrals
that
we
get
to
different
state
agencies,
and
you
know
different
nonprofit
organizations.
Y
We
did
our
first
job
close,
but
the
limit,
through
the
issues
we
have
we
have
to
the
fire,
is
how
the
cookie
broken
sparkles
and
this
most
important
of
all
the
board
of
directors
and
now
the
time
more
records
on
how
to
take
a
second
take
up.
The
slack
course
Clyde
was
one
egg
time
to
only
be
got
one
job
interview,
yeah.
A
Y
A
Employment
of
something
we
also
work
on,
along
with
the
summer
internships
for
use.
We
also
have
partnered
with
mass
rehab
in
the
last
six
years,
to
offer
summer
internships
for
adults
with
disabilities
Austin
women's
who
are
job
ready
and
seeking
work.
So
that's
employment,
something
we
definitely
focus
on
Thank
You.
J
A
N
B
E
N
B
N
Actually
had
a
situation
and
ubers
response
to
me,
I
wanted
to
share
because
I
think
there
are
a
lot
of
people
who
would
benefit
from
hearing
it.
I
was
unable
to
have
a
driver,
show
up
to
pick
me
up
and
I
had
a
friend
who
was
a
wheelchair
user,
and
they
would
let
us
put
this
chair
in
the
open,
empty
trunk,
and
so
I
ended
up
filing
a
complaint
with
uber.
He
cancelled
the
ride
and
left
and
we
were
waiting
there
for
a
new
car.
N
So
this
woman,
Karin
emailed
me
back
and
she
said,
I
just
left
you
a
voicemail.
She
actually
called
me
on
the
telephone,
which
is
very
unusual
for
uber.
That
showed
me
that
Facebook
is
very
seriously.
She
called
me
that
three
times
before
I
got
back
to
her.
She
saw
time
again.
So
it's
already
here
about
this
happening.
I,
really
appreciate
you
taking
the
time
to
detail
what
occurred
I
want
to
reiterate
how
seriously
we
take
this
I'm
going
to
be
taking
the
appropriate
action
with
your
driver
right
away.
N
Without
a
doubt,
we
want
to
provide
a
quality
platform
for
everyone.
I
want
to
assure
you
that
we're
working
hard
on
our
end
to
make
sure
our
partners
know
and
fully
understand
the
expectations
when
it
comes
to
riders
with
disabilities.
Just
like
any
other
lab.
The
land
partners
are
expected
to
know
that
they
can't
deny
riders
with
assistive
devices
and/or
service
animals.
If
they're
underpaid
times
when
they
honestly
don't
know
the
law,
we
educate
them.
If,
after
educating
them,
we
see
that
they
do
it
again.
N
We
will
take
appropriate
action
up
to
and
including
removing
the
offending
partner
from
the
uber
platform
and
ending
our
partnership.
If
you
have
any
other
questions
or
concerns,
please
don't
hesitate
to
reach
out
to
me
I'm
here
to
help
warmest
regards
Karen
uber,
so
I
felt
comfortable
with
that
response.
I've
not
had
any
other
issues
and
going
back
to
what
Lea
and
Liam
had
said
before.
It
really
is
up
to
each
of
us
to
advocate
to
be
self-advocate
and
instead
of
thinking.
Oh
well,
uber,
you
know,
Lewbert
was
a
bad
guy.
N
They
showed
me
that
they
really
did
take
this
very
seriously.
So
moving
moving
on
from
that
one
of
the
things
that
led
me
to
was
taxi
service
in
the
city
of
Boston
has
been
an
issue
and
I
understand
that
there's
a
protocol
for
when
someone
with
a
disability
are
traveling
a
person
traveling
with
someone
with
a
disability
who
needs
a
wheelchair,
accessible
taxi
cab
called
the
taxi
company,
then
they're
supposed
to
dispatch
the
next
available
wheelchair
accessible
cable.
N
Many
of
us
in
this
room
know
that
that
could
be
ours
and
we
get
the
runaround
and
they
say
I.
Don't
have
anybody
on
the
road
right
now
or
you
know,
I,
don't
know
how
long
it's
going
to
be
because
all
our
drivers
are
out,
etc,
etc,
and
if
you
still
can't
get
results
there,
the
police
hotline
and
a
person
named
on
the
city
of
Boston
website
who's,
an
officer
who's
to
attend
to
that
issue.
N
So
my
daughter
could
be
at
school
six
minutes
away
by
8
o'clock
and
they
call
me
at
7:50
and
told
me
they
did
not
have
any
cabs
and
they
were
trying
to
wake
up
drivers
to
get
them
out
of
bed.
We
ended
up
having
to
borrow
the
neighbor's
minivan
and
not
let
her
use
her
power
chair
for
the
four
days
that
she
would
have
missed
school.
If
I
didn't
send
her
to
school
to
be
pushed
around
in
a
chair
that
she
would
have
otherwise
had
independence
operating
herself.
N
So
that's
just
an
anecdote
not
to
complain
but
to
illustrate
that
this
isn't
just
I'm
not
going
to
go
to
the
store.
It's
people
who
need
to
go
to
doctors,
appointments
who
need
to
go
to
school
and
and
other
things
that
are
equally
important,
so
I'd
love
to
see
the
city's
plans
focus
on.
How
can
we
fix
that
taxi
service
to
make
it
more
accessible,
whether
it's
offering
incentives
for
the
cab
companies
to
get
in
compliance,
creating
a
priority
system
that
works
and
has
accountability
or
any
other
ideas?
N
I'd
love
to
you
know
see
that
happen.
I'd
also
be
happy
to
be
involved
in
that.
If
there
were
an
opportunity
there
I
have
three
other
things
that
I've
been
asked
to
talk
about.
One
is
accessible:
signage
I've
noticed
that
there
are
a
lot
of
new
developments,
I'll
use
the
Shake
Shack
on
Newbury
Street.
N
So
I
went
and
spoke
to
myself
and
saw
that
from
the
inside
of
the
restaurant
after
you
go
up
to
six
stairs
or
so
to
get
in
that
there's
an
elevator,
so
I
got
on
the
elevator
and
it
took
me
out
the
door
of
the
building
next
door,
so
there
was
no
signage
at
the
Shake
Shack
or
the
building
next
door.
That
would
indicate
this
is
your
accessible
entrance
to
the
Shake
Shack.
So,
in
whatever
way
possible
is
there
could
be
some
type
of
focus
on
these?
It's
one
thing
to
have
accessible
construction.
N
It's
another
thing
to
not
what
the
people
who
need
to
know
where
that
entrance
is.
Is
we
need
to
be
able
to
communicate
better,
I,
think
and
in
a
lot
of
places
how
to
get
into
these
new
constructions
that
are
accessible
so
that
we
don't
feel
we're
excluding
people
in
the
community.
Just
signage
conversation
better
communication
around
that
one
asked
me
to
bring
up
restrooms.
This
is
sort
of
a
Spanish,
the
idea
I
know
you
know,
I'm
hearing
some
sorry
students
right.
N
But
this
particular
issue
is
this
person
would
love
to
see
a
trend
of
when
we
do
put
signage
up
in
accessible,
restrooms
or
accessible
stalls
that
there
that,
if
we
could
be
forward-thinking
about
educating
the
public
who
are
not
in
need
of
accessible
restrooms
to
not
use
those
stalls
if
they
don't
need
to
and
to
use
the
other
available
stalls
and
use
the
accessible?
Some
of
the
last
resort
anecdote
being
friends.
N
Another
friend
who
is
a
wheelchair
user,
went
into
the
restroom
without
having
a
good
time
and
couldn't
get
into
the
accessible
stall
fast
enough
and
pedophile
movement
in
his
pants
and
had
to
go
home,
and
so
that's
no
fun
for
anyone,
and
he
was
just
waiting
for
the
guy
who
could
have
used
the
stall
next
door,
but
opted
for
the
bigger
restroom.
This
is
sort
of
an
education
awareness
issue.
N
I
think
that
the
average
person
who
might
not
need
an
accessible
call
wouldn't
necessarily
think
about
that
unless
they
heard
that
and
hearing
that
story
really
helps
me
understand
that
I
shouldn't
use
that
stall.
If
there's
another
option,
two
more
things
prioritizing
the
work
orders
through
public
works
was
an
issue.
Last
October
I
had
a
friend
who
I
had
sent
a
birthday
card
to
him
and
he
didn't
get
it
for
a
week
and
I
said:
why
are
you
getting
your
mail
for
a
week?
N
He
said
well,
the
pavement
the
sidewalk
has
crumbled
over
near
where
his
mailbox
is,
which
was
around
the
Cathedral
projects
and
I
said.
Well,
you
know,
do
you
think
the
city
of
Boston
doesn't
want
you
to
get
your
mail
that
they
just
want
you
to
have
a
problem
sidewalk
and
have
you
done
anything
to
advocate
for
this
for
yourself
and
to
get
the
sidewalk
repair
said?
N
Well,
no,
it's
okay,
I'm,
going
to
show
you
how
this
is
done
and
called
Public
Works
and
followed
up
on
that
and
took
notes
and
wrote
down
who
I
talk
to
and
all
of
that
and
the
process.
You
know
it
was
a
year
later
he
called
me
and
said.
Thank
you
for
my
birthday.
Guess,
what's
that
and
said?
Oh,
he
got
me
a
new
sidewalk,
and
that
was
nice
that
it
got
done.
I
think
that
I
think
it
was
christened.
He
related
or
spelled
out
that
sometimes
things
take
two
years.
N
I
think
that
the
communication,
breakdown
or
lack
of
awareness
of
water
project
is
in
the
timeline
or
the
pipeline
leads
to
frustration,
sometimes
or
through
a
way
to
make
that
more
readily
available.
Where
that
project
isn't
the
pipeline
I
think
people
would
feel
like
they're
being
listened
to
when
you
call
3-1-1.
Do
you
know,
okay,
this
got
transferred
from
DPW
to
whatever
other
office
and
they're
not
going
to
work
on
it
for
three
months,
because
the
ground
is
going
to
be
too
hard
to
pour
new
concrete
or
something
like
that.
N
Them
higher
than
other
things,
rather
than
a
time
lines,
you
know
maybe
I'm
timeline
approach.
This
call
came
in
first
and
we
fix
it.
There
are
some
things
that
I
look
at
and
I
think
we'll.
You
know
this
is
kind
of
kind
of
more
urgent,
but
is
there
something
that
allows
the
city
to
see
that
and
and
step
it
up
the
timeline?
And
then
the
last
thing
is
that's
a
sort
of
personal
to
me.
N
I've
been
involved
in
since
1994
I
had
my
children,
seven
years
and
five
years
ago,
respectively,
and
there's
a
lot
that
we
do
in
the
City
of
Austin
I'm,
very
involved
in
accessible
recreation
around
how
one
thing
that
I
haven't
done
with
my
family.
That
I
think
is
very
nostalgic
to
me
as
a
child
coming
to
Boston
is
the
Freedom,
Trail
and
I
find
that
it's
very
difficult
to
navigate
the
Freedom
Trail
in
a
with
with
my
family
and
a
power
wheelchair
user.
N
Given
certain
areas,
I
know
that
some
of
the
sites
and
seeing's
are
accessible
themselves,
but
even
things
like
video
hall
problem,
the
cobblestones
and
I
understand
this
construction
going
on
City
Hall
plaza,
but
I
just
love
to
see
a
think
about
in
the
planning
for
the
future.
How
can
we
take
one
of
the
major
tourist
attractions
in
our
city
and
use
that
as
the
centerpiece
to
showcase
how
much
we
care
and
are
committed
to
inclusion
of
people
of
all
abilities
by
making
that
accessible
to
everyone?
Great.
A
I'm
upset
with
the
last
one,
because
that's
whenever
the
most
we
work
very
closely
with
the
Freedom
Trail.
In
fact,
I
had
an
item
put
in
the
budget
last
year
to
stunning,
the
Shawn
Memorial,
which
is
on
the
top
of
Beacon
Street
across
from
the
Statehouse.
So
when
you're
on
a
Freedom
shown
out,
you
stat
on
a
term
on
street
at
the
Builder
Center
and
you
walk
towards
going
towards
downtown
Worcester
toward
City
Hall
plaza,
and
one
of
the
first
stops
is
walking
towards
the
Shaw
Memorial.
A
But
if
you're
in
a
wheelchair,
you
wouldn't
know
that
by
the
time
you
get
across
the
common
there's
a
flight
of
stairs
to
the
walk
to
the
memorial.
So
that's
one
of
the
first
major
items
on
the
Freedom
Trail.
So
in
a
wheelchair,
you
have
to
go
back,
go
all
the
way
around
and
we
ought
to
help.
So
it
probably
seems
like
to
most
people
who
aren't
engineers
or
Landscape
Architects
that
oh,
you
can
just
fix
it,
but
there
are
so
many
elements
involved
in
that.
A
But
one
thing
that
I
did
have
put
in
the
budget
was
a
feasibility
study
to
see
if
they
could
make
a
vertical
connection
from
the
Boston
Common
up
to
Beacon
Street
at
that
intersection,
so
they're
looking
at
it
right
now,
it
was
put
into
the
budget
mile
parks
was
working
on
it.
Do
you
know
anything
about
that?
A
Okay,
yeah?
We
can
follow
up
on
that,
but
I'm.
We
also
work
with
Suzanne
Taylor.
We
used
to
work
for
the
City
of
Boston
she's,
the
executive
director
of
the
Freedom
Trail
and
she's
done
a
lot
of
work
at
looking
different
accessibility
aspects
of
the
Freedom
Trail.
One
thing
that
the
city
has
changed
also
that
we
worked
really
hard.
A
That
I
first
really
had
was
to
change
the
line
of
the
Freedom
Trail
from
bricks
to
the
you
seem
like
the
plastic
strip
that
they
use
now,
because
we
know
the
bricks
in
the
middle
of
the
path.
Travel
is
just
not
accessible
so
moving
forward
when
they
do
repairs
and
installations,
it's
going
to
go
from
the
bricks
to
the
new
composite
material.
So
there
are
a
lot
of
things
happening
again.
A
Like
you
said
they
take
time
but
I'm
talking
about
the
sidewalk
priorities
when
you
have
an
accessible
issue,
I
would
encourage
people
to
call
our
office
as
well
as
the
normal
public
works,
because
public
works
definitely
prioritizes
accessibility
issues.
In
fact,
my
attention,
access
staff
and
myself
just
met
with
Public
Works
earlier
this
week
to
talk
about
sidewalk
priority
as
I
walk
reconstruction
priorities,
the
Public
Works
office
uses
the
matrix
to
determine
priorities.
Everything
from
MBTA
stops
to
accessibility,
areas
of
high
density
of
people
with
disabilities
federal
building.
A
So
it's
a
list
of
about
six
items
that
go
in
matrix
and
accessibility
is
one
of
the
six
and
they
always
push
it
to
the
top.
So
whenever
we
talk
to
Motor
Works,
they
always
prioritize
our
request
and
they
always
consider
testability
in
all
their
planning.
That
being
said,
people
might
not
know
to
say
it's
an
accessibility
complaint
or
it
may
still
take
time
to
reconstruct
because
they
work
out
like
a
15
year.
A
Schedule
like
in
all
neighborhoods
and
it's
a
very
complicated
procedure,
because
where
they
say
we
have
over
700
miles
of
sidewalks
and
city,
make
it
700
miles
of
sidewalks,
but
one
thing
they
will
do
right
away
is
to
come
out
what
they
call
and
make
repairs
to
make
it
safe.
So
if
it's
a
matter
of
safety,
they
will
definitely
come
right
out
and
fix
it.
They.
N
A
I
mean
it's
tough.
We
do
try
to
tell
people
that
that
it
takes
time,
but,
but
you
know
well,
like
I
said,
call
our
office
and
then
what
we
get
other
questions
are
the
taxis.
I
know
the
process
of
getting
a
taxi
is
something
that
we
like
I
said
earlier.
We've
heard
complaints
about,
we
try
to
work
on,
it's
just
I
know
it
doesn't
work
right
now,
so
we'll
continue
to
work
on
that
and
with
that
in
signage,
no
signage.
Yet
that's
why
the
accessibility
checklist
that
we
work
all
the
times.
A
We
agree
and
one
thing
that
we
do
ask
this:
our
and
Patricia
work
you
know
and
all
the
pre-file
meetings
and
all
the
development
meetings-
and
they
always
bring
up
signage
like
I
said,
is
on
the
checklist,
and
one
thing
that
we
encourage
to
I
would
tell
people
to
do
is
check
on
the
website,
because
we
encourage
businesses
to
put
accessibility
and
information
on
their
websites
an
offense
particular
complaint.
We
could
always
contact
the
shape,
check
and
say
you
know,
please
improve
your
signage
and
even
put
it
on
the
website.
A
A
A
Z
A
L
J
If,
if
anybody
also
has
any
concerns
or
comment,
our
brochures
are
outside
with
our
email
address
and
phone
number
feel
free.
If
you
would
feel
more
comfortable
reaching
out
to
us
directly,
please
feel
free
to
do
so.
There's
also
a
list
of
all
of
the
wheel
chat.
The
a-grade,
wheelchair,
accessible
vehicles,
I
believe
the
total
of
up
to
44.
They
are
all
listed
by
medallion
number
out
front
on
a
brochure,
but
right
now
we
have
Angela
Francis.
J
AA
AA
AA
E
AA
I
ask
that
question
is
because
I
had
asked
my
property
manager,
they're,
building
a
new
building
close
to
where
I
live
and
I
said
to
her.
Well,
what
what
is
that
kind
of
unit-
and
all
she
could
tell
me-
was
that
it
was
for
people
who
had
eyesight
problems,
okay
and
I'm
thinking.
Perhaps
maybe
a
person
with
like
autism
or
Asperger's
might
be
able
to
use
a
sensor
unit
and
then,
in
terms
of
equity,
amongst
individuals
with
disabilities.
AA
A
When
you
say
what
does
accessibility
mean,
that's
very
good
answers
to
that,
but
for
our
offices
you
know
priority.
We
certainly
priority
prioritized
architectural
access,
because
it's
the
law.
We
also
are
required
to
have
access
to
all
the
programs
and
services.
So
if
it's
not
architectural
access,
its
communication
access,
we're
required
to
produce
documents
in
different
formats
upon
request
sign
language
card,
we
have
large
print
materials
available.
We.
B
A
Try
to
we
advertise
our
events
have
set
free
for
people
with
chemical
sensitivity.
We
do
pay
attention
to
things
like
seating,
even
priority
access
in
the
front
and
as
far
as
the
built
out
units
for
sensory
disabilities,
wonderful,
Patricia,
Oh
Sarah
could
comment
on
that.
I
know
that
under
the
new
policy
housing
policy
that
we're
working
on
right
now
with
the
mayor,
we
are
going
to
have
8%
the
new
10%
requirement.
AA
A
AB
AA
AB
10
satori
units
generally,
it
means
that
provisions
are
provide
visual
aids
in
terms
of
alarms
or
the
telecommunication
processes,
so
visual
alarms
in
lieu
of
auditory,
alarms
and
things
of
that
nature
that
are
more
visual
and
sensitive
to
those
of
hard
keyrings.
So.
A
D
A
So
that's
new
territory
for
us
Patricia
did
the
OAB
have
any
guidance
on
that.
M
U
You'll
see
a
jury
unit
would
be
a
nightmare
for
them.
I
live
in
an
modified
unit
and
it's
also
designated
as
a
sensory
unit
within
the
Boston
Housing
Authority
and
I
have
flashers
and
klaxon
alarms
inside
of
my
apartment,
for
me,
I
needed
that,
but
it
I
can
tell
you
from
a
sensory
standpoint
as
an
autistic
person.
It
would
send
euler
to
a
meltdown
so.
A
AA
I'm
going
to
go
just
a
little
further
with
it,
so
there's
an
individual
that
I
know
right
now
that
has
been
dealing
with
an
issue
in
a
new
development
where
the
they
didn't
take
into
their.
They
didn't
take
into
proper
thought
what
the
doors
would
the
sound
of
the
doors
they
literally
the
sound
is
horrendous,
so.
A
AC
Christed
members
of
the
board
sit
on
yeah.
My
name
is
John
Kelly
I
work
with
second
thoughts.
Massachusetts,
disability
rights
advocates
against
assisted
suicide.
I
thank
the
board
for
your
past
support
of
our
efforts
to
stop
assisted
suicide
in
the
legislature
and
at
the
ballot
and
I
look
forward
to
speaking
to
the
board
in
the
next
few
months
over
the
current
bills
and
I
have
flyers
and
my
bag.
AC
If
anyone
is
interested
in
knowing
more
about
this
subject
and
why
it's
such
a
crucial
issue
to
the
disability,
community
I'd
also
like
to
thank
the
board
or
ask
for
more
information
about
the
new
construction
standard
for
sidewalks,
which
I
understand
is
the
saw,
cut
very
narrow
joints
and
would
like
to
know
more
about
that,
and
if
it
is
the
new
standard.
Thank
you
so
much
from
the
bottom
of
my
heart,
because
many
sidewalks
are
even
new.
AC
A
That
is
in
the
sidewalk
policy,
since
I
was
appointed
in
2010.
We
I
worked
extensively
with
Public
Works
on
the
sidewalks
and
it
was
actually
good
timing
because,
right
around
the
time
of
my
appointment,
the
Public
Works
Commission
was
looking
at
the
Complete
Streets
model.
It's
a
very
detailed
model
with
very
specific
design.
Sidewalks
really
demented
the
roadways
back
to
pedestrians
rather
than
vehicles.
I
came
in
under
Mayor
Menino
and
he
had
actual
declaration.
A
It
was
like
2007
I
think
that
how
the
car
was
no
longer
king
in
Boston,
so
we're
an
effort
to
give
besides
those
back
to
pedestrian.
So
the
cyber
policy
is
available
on
the
public
work
website.
Also,
the
Complete
Streets
federal
detailed
specifications
of
sidewalks
is
available,
and
basically
it
calls
for.
Like
I
said
earlier,
the
sidewalks
divided
into
three
zones
pedestrian
the
curve
in
the
frontage
zone.
The
pedestrian
zone
is
basically
off-limits
to
everything.
We
only
support
concrete
in
Weber's
room.
A
It's
a
five
foot,
wide
path
of
travel,
Sarah
and
Patricia
will
tell
you
that
we
battle
with
developers
on
a
weekly
basis
who
come
in
and
want
to
do
something
fancy
in
the
path
of
travel
in
in
the
Simpsons
sidewalk
policy
was
implemented
about
four
years
ago.
We're
not
a
burbs
one
design
that
interferes
with
the
path
of
travel.
So
time
travel
is
five
feet,
concrete
saw
cuts
and
a
story.
A
AD
Hi
everybody,
my
name,
is
Charles
Steinberg
I
was
on
the
architectural
access
board
for
eight
years
until
July,
I'm,
I
guess
what
I
want
to
do
is
just
give
you
a
heads
up
because
and
hear
what
Kristen
and
the
board
has
to
say
and
what
most
of
you
I
think
new
know
about.
The
importance
of
the
architectural
access
Forest
has
been
making
buildings
accessible
in
the
state
since
1968
22
years
before
the
ABA,
the
N,
and
we
do
it
through
the
building
code
to
Olivia's
point
you
don't
have
to
bring
a
lawsuit.
AD
AD
Which
you
have
helped
me
lobby
for
we
filed
it
again
this
year
and
we
really
feel
like
it
could
get
passed
this
year
to
make
them
in
sync,
with
the
ABA
about
employees
spaces
having
jurisdiction
over
employee
spaces.
That
being
said,
there
is
a
there's,
a
feeling
in
the
people,
people
in
the
disability,
community,
I
know
and
numbers
of
a
a
B
there's
someone.
AA
B
AD
Sorry,
the
architectural
access
board
and
I
just
I,
guess
I'm
and
the
reorganization
that
governor
Baker
recently
did
takes
the
architectural,
a
support
out
of
the
department,
Public
Safety.
In
fact,
I
think
it
does
away
with
Public
Safety
all
together
and
puts
it
under
another
place.
There
are
regulations
we
have
been
trying
to
revise
521
CMR,
which
is
some
and
updated
for
a
long
time
and
they've
been
stopped
in
administration
and
Finance
in
the
state
and
this
legislation
there's
a
lot
of
pushback
on
that.
So
there
are
feelings
that
there
is.
X
AD
A
I
can
just
recap
real
quickly
via
a
be
on
the
architectural
access
if
the
State
Board
some
of
the
pop
and
public
safety,
and
there
are
charge
of
overseeing
the
building
code
that
deals
with
accessibility
in
all
buildings.
So
it's
kind
of
like
a
local,
a
do
a
so
to
speak
and
that
the
ABA
is
a
federal
around.
A
So
it's
an
incredibly
valuable
wood
and
we
were
lucky
my
office
incredibly
lucky
after
five
years
of
pushing
for
we
finally
had
a
staff
member
appointed
to
be
a
be
so
Patricia
Mendez
architectural
accident
specialist
sits
on
the
world,
so
she
was
to
hear
all
these
issues
and
weigh
in
on
them
with
her
expertise
and
also
bring
the
issues
back
to
us
that
we
know
what's
happening
across
Boston
and
across
the
state.
So
Patricia
does
a
great
job
and
we
learn
artists,
information.
She
has
worked
with
the
burg.
A
She
keep
an
updated
and
I
believe
the
board
wrote
a
letter
of
support
for
of
521
siema
to
remain
as
is,
and
so
we're
watching
this
issue
closely
and
I
would
encourage
the
public
to
keep
tabs
on
it
too,
because
something
we
definitely
don't
want
to
city
aap
to
go
away,
because
it's
really
an
invaluable
tool
for
people
with
disabilities
in
making
access,
creating
access
and
maintaining
access.
So.
P
P
B
P
Our
construction
workers
required
to
have
different
types
of
equipment
so
that
it's
very
or
free,
because
in
my
town
there's
a
lot
of
construction
going
on
and
they're
building
a
restaurant
and
people
put
up
visual
signs
and
they
don't
like
to
explain
what
they're
doing
it's
not
like
certain
phones
out
here
that
explain
things
and
sometimes
he'll
take
breaks
and
walk
away
and
they're
not
there
and
because
of
building
a
restaurant.
They
moved
our
bank
down
and
there's
well
they've
gotten
a
little
better,
but
they
put
cones
around
this
big
step.
P
P
N
B
AD
P
To
can
they
put
like
barriers
around
it
so
that
if
they
have
to
dig
a
hole
for
a
you
know,
call
they
can
just
put
like
a
fence
around
it,
so
nobody
gets
hurt
a
little.
A
Bit
compliance
our
kids,
the
template
in
church
and
I
required
I'm,
not
sure
if
you're
a
boy
it'll.
AD
Be
fine
I
just
wanted
to
say
to
you,
and
also
to
dawn,
is
dawn
Surrey
or
she.
The
file
complaint,
like
your
situation
with
the
Shake
Shack,
that's
a
complaint
with
the
a
be
and
they
will
address
it
and
the
construction
issue
as
well
and.
AD
P
P
AD
P
P
AE
AE
I'm
from
RIT
the
Rochester
Institute
of
Technology
and
I
majored
in
design
I
always
wanted
to
be
an
architect
and
work
on
architecture
growing
up
and
when
I
was
in
college.
I
realized
that
we
needed
to
include
culture
and
design,
so
I
decided
to
take
that
degree
of
culture
and
design
and
so
I
majored
in
design
and
architecture.
AE
AE
AE
Now,
thanks
to
my
work
at
the
Institute
for
human
centered
design,
I'm
more
aware
about
accessibility,
I'm
also
trying
to
learn
more
about
architecture
and
design
and
how
we
can
form
that
partnership
that
we
are
all
responsible
for
each
other
Architects
are
responsible
for
the
design
and
design
responsible
for
the
architects.
We
need
to
be
in
collaboration,
we're
not
necessarily
wrong
or
right.
X
AE
Outside
architecture
and
we're
thinking
about
inner
design
of
buildings,
we
need
to
set
up
a
way
for
all
people
to
be
able
to
access
from
the
outside
to
the
inside.
Of
course,
there's
historical
aspects
of
preserving
history
inside
and
outside
of
buildings,
but
part
of
that
is
adapting
to
universal
design.
I
feel
so
blessed
for
my
time
in
college
because
of
studying
design
and
architecture
and
just
discovering
Universal
Design.
AE
A
Thank
you
Tim.
Thank
you
very
much
for
comments
and
I'm
glad
that
you
but
you're
nervous
to
get
up
and
singer,
because
it's
very
important
to
you
I
would
like
to
say
that
I
hear
all
the
time
some
architects,
my
staff,
that
India
was
not
emphasized
in
college
programs,
so
I'm
glad
that
you
found
it
and
you're
in
the
field
and
I
can
see
that
will
be.
One
of
our
champions
were
employees.
A
We
would
love
to
my
being
more
involved
without
bread
and
I
work
and
I
would
simply
like
to
offer
you
a
tour
of
City
Hall.
The
access
at
City
Hall,
it's
not
great,
but
it's
much
improved,
and
that
is
another
point.
I'd
like
to
bring
out
one
of
my
handouts
in
the
hall
is
an
accessibility
guide
to
City
Hall
Tricia
put
that
together
last
year
it
shows
the
accessible
entrance
accessible
bathrooms
talks
about
t-straps
to
get
to
City
Hall,
where
the
captioning
is
we're,
also
working
on
installing
to
hearing
loops
and
automatic
doors.
A
So
please
come
to
City
Hall
and
serious
teachers
there,
and
thanks
Kyle
for
that
tour.
The
State,
House
I
know
City
Hall,
the
Stokes.
Probably
a
hundred
years
after
the
Statehouse
and
it's
much
less
acceptable,
hopefully
designers
again
will
be
forward
to
design
much
more
accessibility,
friendly
buildings.
So
again,
thank
you
and.
K
Hi
Kevin
on
the
massive
doubts
but
separate
from
that
I
am
trying
to
get
some
folks
to
come
to
the
rally
for
public
education
on
May
20th
on
Boston
Common
at
two
o'clock
kind.
Isn't
people
going
to
show
the
importance
of
public
education
for
people
with
disabilities,
so
fingers
intercept?
Let
me
know
this
Thanks
thank.
A
C
Want
to
add
an
American
one
of
the
most
important
things,
of
course,
is
an
anomaly
turn
and
the
proud
to
say
that
need
me
out.
Some
famous
that
box
makes
me
are
now
kind
of
me
and
accessible
wheelchair
accessible
before
you
are
going
on
a
crazy
I
am,
and
now
they
are
literally
waiting
for
the
bottom
sentence
and
bring
it
up
to.
A
A
J
I
have
one
quick
announcement.
Sorry,
commissioner
I
just
have
one
story:
I
see
people
say:
oh
I'm,
sorry
about
that
fund
announced
that
currently
the
office
of
state
Rep,
Dan,
Kennedy,
Cullinane
I'm.
Sorry
they
have
a
intern
from
the
clotting
school
who
is
conducting
research
on
the
ride,
experience
specifically
people
who
have
had
positive
or
negative
experiences
in
the
ride
to
participate
in
fill
out
a
survey.
So
if
you
are
interested
in
being
involved
in
that,
please
reach
out
to
Dan
Collins
office.
Thank
you
great.
A
Thank
you
all,
oh
and
until
I
was
running
just
on
Twitter.