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From YouTube: Boston Police Department Call Center Visit
Description
Mayor Wu joins BPD Commissioner Michael Cox and SEIU Local 888 President Thomas McKeever at the Boston Police Headquarters to sign an executive order giving the classification of first responder to 911 dispatchers.
B
It's
my
pleasure
to
welcome
you
to
the
Operations
Division
for
this
momentous
occasion.
I
would
like
to
acknowledge
mayor
Michelle
Wu.
Thank
you,
mayor
Wu,
for
all
of
your
support
for
the
operation
division,
the
men
and
women
here,
commissioner
Cox.
Thank
you
for
your
support.
Seiu
president
McKeever.
Thank
you.
Senator.
B
C
This
is
a
great
day.
It's
a
big
day.
It's
it's
a
long
time
coming.
The
civilian
employees
of
the
Operations
Division
are
truly
the
first
First
Responders
in
the
emergency
response
system.
Here
for
the
city
of
Boston,
all
9-1-1
calls
originate
here
in
the
Operations
Division
and
our
dispatched
out
throughout
the
city.
All
the
responses
start
up
here,
whether
it's
a
police,
emergency
medical
emergency,
a
fire
emergency.
Everything
comes
through
here.
C
Initially,
these
men
and
women
up
here
do
an
extremely
great
job
under
very
trying
conditions
taking
over
630
000
incoming
emergency
calls.
Last
year
alone,
I'd
like
to
thank
everybody,
that's
been
involved
in
this
and
pushing
this
forward.
Obviously,
I
mean
mayor.
Michelle
Wu
has
been
very
supportive
in
the
administration
of
the
Operations
Division
and
I
really
appreciate
that
you
know
Council
of
Flaherty's
here,
Senator
Rush,
president
mckiva
from
SEIU.
Thank
you
for
all
you've
done
as
well
in
the
union.
C
D
I
didn't
know
the
order
good
afternoon,
everyone.
Thank
you
so
much
director,
marconis
and
Deputy
superintendent
Curry
for
your
leadership.
It's
been
great
I've
had
the
chance
to
come
and
visit
and
see
the
call
center
in
Action
a
couple
times
and
to
hear
the
dedication
and
the
the
professionalism,
the
training
of
all
of
our
team
members.
Here,
it's
it's
astounding.
D
That
is
the
daily
reality
of
the
the
team
we
have
here
and
we
are
so
grateful
to
them
and
so
humbled
to
to
stand
and
highlight
their
leadership.
So
thank
you
again
to
everyone
who
has
been
mentioned
after
me.
You
will
hear
from
our
wonderful
Police
Commissioner,
as
well
as
the
president
of
local
888
of
SEIU
president
McKeever,
and
then
we'll
invite
up
also
our
my
colleagues
in
government
who
I'm
grateful
to
serve
alongside
councilor,
Flaherty
and
Senator
rush
to
say
a
few
words
and
then,
and
then
we'll
do
the
signing.
D
But
I
just
wanted
to
say
that
I'm
I'm
really
honored
to
be
here
today.
But
this
is
a
recognition
and
acknowledgment
that
is
long
overdue.
We
I
will
be
assigning
an
executive
order
that
will
officially
Grant
first
responder
status
to
all
civilian
employees
in
the
Operations
Division
of
the
Boston
Police
Department.
D
This
executive
order
reaffirms
that
truth
and
responds
to
the
ways
in
which
the
type
of
work
done
by
the
Operations
Division
has
had
to
change
over
the
last
few
decades.
These
workers
are
the
focal
point
of
emergency
response
for
law
enforcement
in
the
city
of
Boston.
To
do
their
jobs
effectively,
they
log
countless
hours
of
training
and
are
required
to
pass
certification
tests
to
ensure
the
highest
levels
of
Excellence,
and
we
are
also
here
today
taking
this
action
at
the
city
level
with
hope
and
determination
that
the
state
will
also
stand
with
us.
D
D
So
thank
you
so
much.
We
are
really
honored
to
have
the
incredible
Workforce
that
we
have
here
in
the
city
of
Boston
and
I'm,
proud
that
we're
able
to
take
this
step
today.
It
is
under
the
leadership
of
our
commissioner
Michael
Cox
who's
made
that
happen
and
I'm
proud
to
turn
it
over
to
commissioner
Cox.
E
Grew
to
you
know
not
only
respect
the
people
that
work
here,
but
just
the
admiration
for
the
the
people
that
do
this
job
on
a
daily
basis.
It's
just
off
the
charts,
because
I
can
see
day
in
and
day
out,
the
work
that
they
do,
the
importance
of
their
work
and
the
help
that
they
provide
to
not
only
the
public
but
actually
the
sworn
personnel
that
are
out
there
on
a
daily
basis,
both
keeping
them
safe
and
just
helping
them
do
their
daily
work.
E
And
you
know
having
also
the
privilege,
as
the
mayor
made
mentioned,
before,
of
going
through
what
we
went
through
as
a
city
10
years
ago,
after
9
11.
You
know
seeing
them
take
calls
for
from
hundreds
and
hundreds
of
people
looking
for
for
their
loved
ones.
Looking
for
help
like
what
to
do
when
visiting
the
city,
you
know
after
that
horrific
event,
all
the
calls
that
they
took
as
well
as
supporting
officers
as
they
traveled
from
not
only
this
city
to
other
parts
of
the
of
the
state
to
to
deal
with
the
situation.
E
At
that
time
it
was
an
honor
to
be
here
just
to
witness
it
and
all
the
good
work
of
the
officers
that
work
here,
but
but
I
I.
Think
today
is
a
you
know:
it's
a
tremendous
day
for
the
the
men
and
women
that
work
in
this
in
public
safety,
because
that's
what
they
do,
they've
been
doing
it
for
a
long
period
of
time,
regardless
of
this
one
status,
and
hopefully
the
state
will
be
able
to
recognize
that
fairly
soon.
E
F
You
very
much,
commissioner,
this
is
your
house.
You
can
do
anything,
you
want
right.
So
it's
it's
an
honor
and
a
privilege
to
be
here
as
the
chair
of
Public
Safety
in
the
city
council
and
when
the
mayor
just
made
that
announcement
I
said
to
myself,
wow
and
and
then
I,
look
to
my
left
on
this,
some
of
our
911
operators.
F
But
it's
also
making
sure
that
our
police
officers
and
our
EMS
get
to
and
from
that
scene
safely
and
that
they
have
real-time
information
that
is
coming
in
on
multiple
different
phone
lines
and
this
at
times
probably
chaos
going
on.
So
the
work
that
they
do.
They
are
a
credit
to
our
First
Responders.
F
Let
you
know
that
the
city
council
and
let
you
know
that
our
mayor
supports
you
and
your
team
we're
going
to
continue
to
make
whatever
upgrades
we
can
to
show
you
the
love
and
appreciation
that
we
have
for
you,
but
also
that
the
men
and
women
of
our
police
and
EMS
and
our
fire
department
have
for
you
as
well.
So
congratulations-
and
this
is
for
all
of
you.
Thank
you.
F
G
Thank
you
very
much,
I
appreciate
it.
I
just
want
to
it's
great
to
be
here
today.
We're
working
on
some
of
these
key
critical
issues
and
I
want
to
personally
thank
the
mayor
for
taking
this
step
and
certainly
gives
us
a
a
pathway
to
look
at
making
this
happen.
Statewide
so
certainly
appreciate
that
and
I
just
wanted
to
come
down
during
this
very
important
week
as
we're
leading
up
to
the
Boston
marathon
and
thank
all
of
our
911
dispatchers
and
for
all
the
work
they
do.
G
As
a
member
of
the
military
I
know
that
comms
are
key
on
every
level
of
operations.
If
you
don't
have
clear,
concise
in
real-time
comms,
then
you
can't
get
the
job
done,
and
here
in
Boston
the
commission
is
leadership,
and
you
know
we
see
that
it's
getting
done
here
and
there's
nothing
scarier
than
if
you're,
the
one
that
has
to
make
that
9-1-1
phone
call
to
know
that
you're
going
to
have
competent
and
compassionate
individuals
on
the
other
line.
G
A
Good
afternoon
afternoon,
I'd
just
like
to
say
thank
you
so
much,
commissioner
Cox
for
your
hospitality
here
today
and
I'd
also
like
to
say
thank
you
to
the
brave
men
and
women
in
uniform
here
at
the
Boston
Police
Department.
My
name
is
Tom
McKeever
and
I'm,
the
president
of
SEIU
Local
888..
First
and
foremost,
we
would
like
to
thank
mayor
Wu
for
your
leadership
and
advocacy
for
the
incredible
unsung
heroes
of
emergency
9-1-1
and
the
operation
division.
A
The
local
888
and
mayor
Wu
have
been
working
in
a
collaborative
effort
with
the
common
goal
of
improving
the
workplace
in
the
city
of
Boston
and
for
its
workers.
Today,
mayor
Wu
was
establishing
the
quiet
room
where
9-1-1
emergency
workers
can
decompress
after
dealing
with
murders,
suicides
and
violent
crimes.
These
911
emergency
workers,
fielded
630
or
635
000
calls
last
year
in
our
humans,
just
like
all
of
us
and
and
the
repetitive,
intense
and
deadly
trauma
will
certainly
take
a
toll
on
any
human
being.
A
We
are
proud
at
local
888
to
represent
one
of
the
most
diverse
work
workforces
in
the
city
with
9-1-1
operations
and
local
888
is
thankful
to
Mayor
Wu
for
working
so
hard
to
create
a
balanced
workplace
for
these
hard-working
employees
at
the
Boston
Police
Department,
organized
labor
and
local
888
thank
mayor
Wu
for
improving
the
the
workers
and
people's
lives.
We
find
it
incredibly
fitting
that
mayor
Wu
chose
this
week.
National
Public
Safety
telecommunication
week
to
provide
Public
Safety
and
first
responder
status.
A
This
week
is
sacred
it
especially
to
our
9-1-1
personal
Personnel
here
in
Boston
and,
as
this
week
coincides
with
the
anniversary
bombings
of
the
2013
Boston
Marathon.
We
thank
Michelle
Wu
for
all
of
her
leadership
and
we
look
to
continue
to
forge
a
partnership
under
her
leadership
here
in
the
city
of
Boston.
I'd
also
like
to
thank
Senator
Michael
Rush
he's
our
chief
sponsor
on
behalf
of
a
legislation
filed
with
SEIU,
Local
888,
and
it's
a
house
bill
2665
and
Senate
bill
1730..
So
we
ask
you
for
your
support.
Thank
you
very
much.