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From YouTube: AUGUST 10 2020 Question Period
Description
The Legislative Assembly of British Columbia
5th Session
41st Parliament
B
You,
mr
speaker,
the
opposition
has
documents
that
show
the
private
medical
information
of
british
columbians
is
being
accessed
by
americans.
This
is
against
the
law,
but
shockingly
more
than
five
thousand
files
containing
information
from
medical
exams
to
prescriptions
to
contagious
disease
information
is
being
viewed
by
americans
with
the
blessings
of
the
bc
government.
C
Thank
you,
honorable
speaker,
and
thank
you
for
the
member
opposite
for
asking
my
very
first
qp
question
during
covert
19
period,
and
I'm
answering
this
question
now
virtually
from
my
office
in
burnaby
british
columbians
have
british
columbians
must
have
the
utmost
confidence
that
their
information
is
secure
and
protected,
and
this
is
one
of
the
passions
that
I
have
in
my
job.
B
Mr
speaker,
I
asked
a
very
specific
question
for
the
record.
The
minister
did
not
answer
in
many
ways.
She
has
slept
this
question
off
and
I
don't
think
she
understands
the
severity
of
this
situation.
This
is
a
significant
breach.
There
is
no
dispute,
quite
frankly
that
this
is
happening.
The
government's
hand-picked
contractor
ntt
has
confirmed
that
americans
are
accessing
the
private
medical
information
of
british
columbians.
B
They
have
confirmed
that
5
000
files,
though
it
could
be
higher,
have
been
made
available
to
people
located
in
the
united
states,
and
that
means
their
private
medical
information
is
subject
to
the
patriot
act,
whether
they
have
cancer
or
a
prescription
for
medical
cannabis.
That
information
is
now
available
to
the
trump
administration
again
to
the
minister
of
citizen
services,
who
has
one
job
one
job
to
protect
our
information.
Why
are
americans
being
allowed
access
to
our
private
medical
information.
C
C
The
government
notifies
the
oipc
on
a
monthly
basis
of
all
suspected
or
actual
privacy
breaches
that
may
have
occurred
in
ministries
and
in
the
rare
event
that
a
suspicious
privacy
breach
is
suspected.
The
oipc
is
proactively
notified
and
as
soon
as
possible.
So
we
are
going
to
continue
to
work
with
the
oipc
and
all
of
our
partners
in
british
columbia
to
make
sure
that
our
information
is
secure.
B
Mr
speaker,
the
minister
just
went
through
various
security
protocols.
Quite
frankly,
every
single
one
of
those
have
failed.
This
is
not
a
security
breach
in
the
sense
that
that
it's
it's
coming
from
within
the
system
it's
coming
from
without
well,
it's
outside.
This
is
a
contract
that
this
government
signed.
Why
has
this?
Why
is
this
minister
forgotten
that
now
this
government
being
so
inept
when
it
comes
to
protecting
our
private
medical
information
that
it's
not
just
the
trump
administration
who
now
has
access
to
it?
It's
not
just
the
americans.
B
Mr
speaker,
documents
obtained
by
the
opposition
also
show
that
people
sitting
in
india
in
clear
violation
of
bc
law
also
have
access
to
british
columbia's.
Private
medical
information
quote
my
shift.
Time
is
over
in
india.
Could
you
please
reassign
this
to
some
resource
in
canadian
time
zone?
To
take
care
of
this
end
quote
again
to
the
minister
of
citizen
services,
who
is
failing
spectacularly
at
protecting
our
private
information?
Can
she
tell
this
house?
Why
not
one,
but
two
countries
have
access
to
our
personal
medical
information,
minister
of
health.
D
Thank
you
very
much
honorable
speaker,
and
I
just
want
to
put
in
context
because
I
think,
if
people
listen
to
the
question
the
honorable
member,
they
really
wouldn't
understand
what
we're
talking
about.
In
2011,
the
previous
government
contracted
out
services,
the
ibm
canada
services
to
support
people
working
in
healthcare
in
2016.
D
The
previous
government
decided
to
put
that
contract
up
for
tender
and
the
winner
of
that
contract
was
a
company
called
ntt
canada
and
that
contract
was
awarded
after
I
became
minister
of
health
in
march
2018..
The
transition
to
the
new
contract
occurred
on
july
29th
2020.
Just
a
couple
of
short
weeks
ago.
D
Arnold
speaker
was
there
were
some
concerns
at
the
beginning
of
this
transition,
as
one
might
expect.
After
all,
approximately
150
000
people
in
healthcare
and
about
80
000
machines
are
serviced
about
delay
times,
which
were
too
long
on
july.
30Th
way
too
long.
Those
delay
times
in
terms
of
responses
to
services
are
down
to
a
little
over
two
minutes
during
the
transition
that
ntt
did
ask
some
of
its
u.s
based
contractors
to
support
canadians,
but
I
just
want
to
be
clear:
they
were
providing
technical
support.
E
Thanks,
mr
speaker,
and
to
the
health
minister
for
that,
remarkably,
selective
description
of
the
history
of
this,
because
the
transition
that
he
has
the
transition
that
he
describes
began
last
year
and
by
all
accounts,
has
been
a
disaster
which
has
given
rise
to
this,
which
has
given
rise
to
this
situation.
In
the
first
place.
Thousands
upon
thousands
of
operational
problems
that
have
led
to
the
company
that
this
government
contracted
with
making
the
decision.
E
Mr
speaker,
it
is
an
offense
and
it
is
an
offense
that
needs
to
be
investigated.
My
question
to
the
minister,
whose
job
it
is
to
protect
the
privacy
of
british
columbians
is:
has
that?
Has
that
investigation
been
commenced?
Has
she
made
the
required
request
for
the
retrieval
of
the
information?
Has
she
notified
the
privacy
commissioner,
and
has
she
notified
the
british
colombians
whose
personal
health
records
have
gone
to
foreign.
D
Well,
thank
you
very
much,
honourable
speaker
and
as
noted
this
service,
this
important
service
that,
in
support
of
british
columbia,
health
authorities
had
previously
been
contracted
out,
and
this
was
the
result
of
a
formal
contracting
process
and
a
new
contractor
took
over
on
july
the
29th.
D
D
Currently,
no
americans
people
supporting
the
canadian
operations
currently
working
on
the
issue,
but
I
would
be
happy
to
give
the
opposition
a
full
briefing
on
the
question
and
if
the
opposition
that
has
concerns
and
specific
issues
to
raise
I'd,
be
happy
to
look
into
them
in
great
detail,
we
obviously
take
the
privacy
of
health
records
extremely
seriously.
We
work
through
these
processes
methodically.
D
I
think
it's
fair
to
say
that
on
july
30th
there
were
long
delays
in
getting
access
and
getting
response
to
service
requests
in
the
health
authorities,
and
there
was
a
result
of
that.
Significant
action
was
taken
and
those
delays
have
gone
down
and
the
response
time.
Delays
for
service
requests
gone
down
to
2.4
minutes,
but
that
said,
it's
a
significant
issue,
and
so
what
we're
doing
is
responding
to
that
issue
and
the
way
the
member
would
expect.
D
But
the
members
have
concerns
I'd,
be
happy
to
provide
a
full
briefing
to
them
from
the
provincial
health
services
authorities
to
do
them.
They
have
an
obligation,
as
does
ntt
canada,
to
follow
the
laws
of
british
columbia
embedded
in
the
contract,
the
health,
the
health,
the
supports
that
they
received
the
health
reports
they
were
received
were
for
canadian
services
and
canadian
responses,
and
I
think
that
the
member,
what
I'm
saying
to
the
members
that
there
are
clear
responses
to
the
questions
and
we'd
be
happy
to
provide
them.
E
Thanks,
mr
speaker,
the
health
minister
can
try
to
minimize
this
all
he
wants
what
we
know
for
a
fact,
because
the
company
acknowledges
this
is
that
a
minimum
of
5
000
files
caught
up
in
operational
difficulties
were
transferred
and
access
was
granted
to
individuals
located
outside
of
canada
in
the
united
states
and
in
india,
contrary
to
british
columbia
laws,
and
if
the
minister
is
saying
if
the
minister
is
now
saying
that
you
can
provide
it,
support
in
the
health
sector
of
the
sort
being
contemplated
here
and
being
dealt
with
here
without
having
access
to
the
actual
files,
he's
a
wrong
or
severely
and
seriously
misinformed.
E
E
Only
two
weeks
ago
he
continues
to
attack
our
number
one
industry
in
british
columbia,
softwood
lumber
that
the
breeder
said
he
was
going
to
solve
three
years
ago
and
now
his
agencies,
his
security
agencies,
have
access
to
personalized
health
information
from
british
columbians
and
if
the
minister
doesn't
think
that
those
security
agencies
will
make
use
of
that
intelligence
in
any
way
that
they
deem
appropriate,
then
I
think
he
is
being
seriously
naive.
Mr
speaker,
will
the
minister
confirm
this?
E
D
Well,
thank
you,
honorable
speaker
and
the
member
makes
a
series
of
assertions
and
if
those
assertions
were
accurate,
then
the
concerns
he
raised
would
be
accurate
as
well,
and
certainly
those
concerns
are
my
concerns.
I'd
be
happy
to
review
any
information
that
he
believes
that
he
has.
What
we
know
is
what
we
know
from
our
side,
and
it's
been
confirmed.
Our
side
is
that
no
such
information
has
been
shared
to
the
united
states.
D
I
know
that
this
is
the
time
when
making
grandious
speeches
about
the
president
of
the
united
states
is
a
popular
thing
to
do
in
canada,
but
our
my
focus
is
to
ensure
that
health
services
are
delivered
in
an
effective
way.
As
you
know,
and
as
the
member
knows,
and
as
I've
acknowledged,
there
were
issues
around
response
in
this
system.
D
This
internal
system,
which
supports
80,
000
machines
and
150
000
people
in
health
authorities
and
in
the
regional
health
authorities
in
the
phsa,
and
that
improvements
have
been
made
over
the
last
number
of
days,
and
so
you
know
it's
one
thing.
I'd
say,
honourable
speaker,
and
all
of
the
issues
that
have
been
dealt
with
were
reviewed
consistent
with
the
protection
of
personal
information
of
british
columbians
in
the
freedom
of
information
and
privacy
act.
D
So
you
know
health,
the
health
authorities,
I
think,
take
the
health
information
and
protecting
the
health
information
of
british
columbians
very
seriously.
D
F
Thank
you,
honourable
speaker.
Children
throughout
bc
will
be
going
back
to
school
within
class
learning
in
under
a
month.
The
short
timeline
makes
it
challenging
for
the
necessary
conversations
to
happen
between
parents,
teachers
and
government
about
what
classes
will
actually
look
like
and
what
preventative
measures
will
be
taken.
F
F
G
Thank
you,
mr
speaker,
and
thank
you
to
the
member
for
the
question.
The
plan
that
we've
developed
in
british
columbia,
which
is
an
update
of
a
plan
we
developed
in
may
of
of
this
year,
was
done
with
safety
being
the
paramount's
a
priority
for
all
students
staff
teachers
in
a
school
building.
It
was
done
under
the
direction
of
our
provincial
health
officer.
It
was
done
in
close
collaboration
with
all
of
the
k-12
education
stakeholders.
We
announced
that
on
july,
29th
school
districts
are
busy
preparing
things
like
timetabling.
G
Implementing
the
health
and
safety
guidelines
ordering
supplies
that
are
funded
by
government
to
make
schools
restart
safe.
I
understand
from
the
member's
question
that
parents
are
anxious
to
have
information
and
primarily
information
that
comes
from
local
sources.
G
The
connection
they
have
to
their
local
school
communities
is
their
primary
point
of
of
contact
and
what's
most
of
most
interest
to
them
and
their
families,
and
I
can
tell
you-
and
I
can
tell
the
member
that
school
districts
right
now
are
busy
working
within
those
health
and
safety
guidelines,
organizing
their
schools
around
the
advice
that
was
given
to
us
by
dr
bonnie
henry.
We
have
a
safe,
strong
plan
here
in
british
columbia.
G
It's
built
on
sustained
investments
in
the
education
system
that
we've
made
from
day
one
as
a
government
we've
invested,
for
example,
450
million
dollars
to
make
class
sizes
in
british
columbia.
The
smallest
they've
been
in
a
generation
that
means
an
average
of
18
students,
for
example,
in
kindergarten,
19
students,
typically
in
primary
grades
and
22
students
in
in
high
school
settings.
Those
are
the
the
basis
and
the
result
of
profound
investment
that
this
government
has
made
in
schools
and
that
that
was
made
much
prior
to
the
pandemic.
G
That
helps
us
and
stands
us
in
good
stead
during
a
pandemic
to
have
smaller
learning
environments,
more
one-on-one
attention
by
teachers,
we've
organized
the
safe
return
to
school,
on
a
number
of
principles
that
were
developed
by
public
health.
We
are
working
with
a
steering
committee
in
british
columbia
on
an
almost
daily
basis
now
to
make
sure
that
we
make
the
best
use
of
the
time
we
have
between
now
and
september.
8Th
and
we're
also
and
you've
heard
the
premier
speak
about
this
last
week.
G
We
are
working
with
those
very
same
partners
about
how
to
start
school
in
the
best
way
possible.
This
is
not
a
normal
september
in
the
sense
that
kids
return
to
their
last
year's
classroom.
They
need
the
time
and
space
to
have
the
learning
teams,
the
administrators,
the
teachers
and
support
staff
very
familiar
with
the
health
and
safety
protocols
and
the
organizational
layout
of
a
school
and
then
we'll
be
in
a
position
to
safely
and
on
a
staggered
basis.
Welcome
students
back
to
school,
so
we'll
have
more
details
about
that.
G
Those
are
conversations
that
are
active
on
ongoing
right
now,
but
those
are
also
discussions
that
have
arisen
at
the
steering
committee
that
we're
very
conscious
of
and
that
we're
working
through
with
all
of
our
education
partners.
F
Thank
you,
honorable
speaker,
and
that's
a
lot
of
information.
I
I
I
take
it
as,
as
the
minister
pointed
out,
not
considering
a
delay
to
the
start
of
the
school
year
and
as
he
notes,
there's
a
lot
to
consider
with
the
restart
of
schools.
F
Many
parents
rely
on
school,
not
just
for
kids,
education,
but
also
for
child
care
and
before
and
after
school
programs
are
crucial
for
many
working
parents.
So
if
we
expect
people
to
go
back
to
work,
they
need
to
know
what
that
their
children
will
be
taken.
Care
of
and,
as
we've
noted,
the
back
to
school
plan
requires
more
clarity
and
the
steering
committee
has
yet
to
discuss
as
far
as
we
know
the
before
and
after
school
programs.
F
Meanwhile,
many
care
centers,
usually
care
for
children
from
multiple
schools,
and
while
the
province
has
been
talking
with
teachers
and
school
administrators,
we
haven't
heard
about
what
the
additional
supports
there
will
be
for
early
childhood
educators.
The
last
time
the
government
website
was
updated
on
information
for
early
childhood
educators
regarding
cobit
19
was
june,
2nd
2020..
My
questions
for
you,
honourable
speaker,
is
again
to
the
minister
of
education
for
children
to
go
back
to
school
in
the
fall
as
normal.
Then
parents
need
to
feel
assured
for
the
safety
of
their
child.
G
Thank
you,
mr
speaker,
and
I
think
perhaps
the
member
misheard
me.
I
very
clearly
said
that
the
steering
committee
is
working
on
how
we
have
a
welcome
back
ready
school
community
in
every
part
of
the
province,
taking
the
time
to
do
exactly
that.
So
those
are
under
discussion,
we'll
have
more
to
say
about
that.
Shortly:
we're
working
with
principals
and
vice
principals,
we're
working
with
school
district
leaders,
teachers
and
support
staff
on
exactly
that.
G
Parents
will
have
information
on
what
week
one
of
school
will
look
like
in
short
order
on
the
question
of
organizing
the
kinds
of
supports
before
and
after
school
child
care,
specifically
that
the
member
asks
for.
I
think
it's
good
to
see
districts
and
providers
out
there
surveying
parents
trying
to
assess
what
the
demand
looks
like
for
those
before
and
after
school
child
care
operations
that
are
on
site
they're,
looking
to
coordinate
that
with
the
school
community.
So
that's
ongoing
work,
that's
happening
right
now.
G
I
can't
give
the
member
specific
answers
today
on
which
child
care
operations
are
are
have
developed
their
plans
exactly,
but
you
can
see
around
british
columbia
that
they
are
surveying
parents
just
to
see
who
is
interested
in
resuming
those
kinds
of
services.
We
expect
that
before
and
after
school
care
will
will
continue
to
be
there
for
families
in
their
school
communities.
That's
what
districts
are
working
on
coordinating
right
now,
with
with
many
partner
organizations
that
deliver
those
services.
H
H
in
richmond.
There
are
21
percent
more
people
experiencing
homelessness
today
than
three
years
ago.
In
surrey,
homelessness
is
up
7,
it's
up,
21
on
the
north
shore
and
in
burnaby
it's
up
80
percent
over
the
last
three
years.
So
my
question
to
the
premier
is
this:
when
will
the
premier
stop
passing
the
buck?
When
will
he
show
some
leadership?
H
When
will
he
accept
responsibility
for
the
fact
that,
under
his
watch,
the
situation
with
homelessness
is
far
far
worse
today
than
it
was
three
years
ago,
and
that
only
serves
to
fail
the
most
vulnerable
citizens
in
our
province?
It
fails
small
businesses
and
ultimately,
it's
failing
neighborhoods
right
across
this
province.
I
Thank
you
very
much,
mr
speaker,
and
I
want
to
thank
the
member
opposite
for
the
question.
We
certainly
inherited
a
significant
challenge:
around
homelessness
and
unaffordability
and
housing
we've
been
working
diligently
since
we
formed
government
to
make
sure
that
we
had
a
plan
in
place.
We
have
a
10-year
plan,
seven
billion
dollars
to
invest
and
homelessness
continues
to
be
a
challenge
because
you
can't
fix
16
years
of
of
bad
in
in
three
short
years.
I
However,
I
can
say
that
we
have
housed
well
over
2500
people
in
our
supportive
housing
program
in
the
last
three
years.
We
certainly
have
more
to
do
and
that's
why
we
have
a
10-year
plan,
we're
working
diligently
to
make
sure
that
we
have
the
supports
to
make
sure
that
people
continue
to
be
housed
an
honorable
speaker
with
our
supportive
housing
program.
I
We've
done
certainly
some
research
and
analysis
and
we've
discovered
that
well,
over
90
percent
of
people
continue
to
stay
housed
because
we're
bringing
in
those
wraparound
services-
and
I
look
forward
to
continue
to
deliver
for
the
the
most
marginalized
in
our
communities.
H
Thank
you,
mr
speaker.
Well
audra
of
audra's
image
and
wellness
spa
in
kamloops
had
this
to
say
to
me
the
other
day,
and
I
quote
only
a
week
ago,
one
of
my
clients
was
walking
to
my
spa
and
had
to
step
over
and
around
two
people
with
needles
in
their
arms
on
the
sidewalk
at
2pm.
In
the
afternoon
on
a
weekday,
she
was
horrified
I
could
go
on
and
on
about
the
vomit
and
urine
and
needles
and
drugs.
I
found
at
my
door
daily.
H
My
husband
and
myself
are
worried
for
my
safety
and
I'm
worried.
I
will
lose
clients
and
ultimately
lose
my
business.
End
quote
mr
speaker.
It's
time
for
the
premier
to
get
real
about,
what's
actually
happening
in
this
province
under
his
watch,
homelessness
and
overdoses
is
up,
encampments
are
bigger
than
ever
before.
The
government's
warehousing
of
people
in
hotels
is
an
unmitigated
disaster.
H
Entire
neighborhoods
are
left
to
deal
with
daily
break-ins,
surging
property,
crime,
needles
and
playgrounds,
and,
mr
speaker,
threats
to
their
personal
safety.
This
is
tearing
communities
apart
in
every
corner
of
this
province.
Even
the
premier
said
recently-
and
I
quote-
it's
not
just
victorian
vancouver
where
there
are
challenges
with
homelessness.
It's
nanaimo,
smithers,
kamloops,
kelowna,
right
across
the
the
province.
End
quote
so
again.
My
question
to
the
premier
is
this:
when
will
the
premier
admit
that
homelessness
encampments
addiction
related
crime?
I
Thank
you
very
much,
mr
speaker.
You
know.
We've
we've
canvassed
this
series.
These
kinds
of
questions
for
quite
some
time
and
homelessness
has
been
a
significant
challenge
in
this
province
for
for
many
many
many
years
well
before
we
formed
government
and,
frankly
it's
because
the
provincial
government,
historically
the
bc
liberals
didn't
do
what
they
needed
to
do
on
this
file,
and
we
have
started
to
make
progress.
We've
absolutely
started
to
make
progress.
I
In
fact,
honourable
speaker
there's
an
article
recently
in
the
times
columnist
where
the
the
reporter
went
and
interviewed
ross
and
shelby
two
people
living
in
the
travel
lodge,
and
this
is
what
the
the
article
had
to
say
about
ross
and
shelby
since
moving
into
the
building.
Each
has
received
long
overdue
medical
care
from
on-site
nurses
and
doctors.
I
Shelby
had
painful
abscesses
in
her
teeth,
fixed
and
ross
had
been
put
on
anxiety,
medication,
we're
not
doing
illegal
illegal
activities.
Anymore,
said
ross,
adding
that
their
reliance
on
street
drugs
has
dramatically
reduced.
We
are
absolutely
becoming
people
who
are
trying
to
make
change
an
honorable
speaker,
their
long-term
goal.
The
long-term
goal
for
ross
and
shelby
is
to
get
clean
to
stabilize
and
perhaps
move
into
a
building
where
they
can
become
resident
caretakers.
I
They
have
an
opportunity,
honourable
speaker,
to
settle
and
honorable
speaker.
I
don't
want
to
minimize
the
impact
and
the
challenges
and
the
concerns
that
local
businesses
have
been
experiencing
for
long
before
we
became
government.
There
certainly
has
been,
has
been
challenges
around
homelessness
and
that's
why
honorable
speaker
is
part
of
what
we
do
bc
housing
goes
out
and
meets
with
these
businesses
to
address
their
concerns
to
meet
with
neighbors,
to
address
their
concerns,
to
bring
people
together
so
that
we
can
help
people
find
their
path
find
their
life
again.
J
J
Ali
of
downtown
florist
on
davey
street
says
the
situation
has
put
everyone,
those
in
need.
He
and
his
employees,
his
customers
and
all
visitors
to
the
neighborhood,
all
of
them
at
risk,
and
I'm
quoting
what
he
said.
My
wife
and
I
could
no
longer
leave
only
one
person
at
the
shop
as
we
fear
for
the
other
partners.
Safety.
J
I
Thank
you
very
much,
mr
speaker,
while
it
continues
to
be
very
disingenuous
for
the
members
opposite
to
suggest
that
people
are
without
support,
and
in
fact
honourable
speaker,
you
know
their
their
own
colleague,
a
colleague
from
richmond
south
center
points
out
in
her
community
that
our
program
delivers
these
sorts
of
services.
I
She
points
out,
honourable
speaker,
in
a
letter
to
the
editor
and
again
I
read
this
into
the
record
some
weeks
ago,
but
it
just
seems
that
the
members
don't
want
to
believe
it
because
they
didn't
come
up
with
the
idea
they
didn't
initiate
it.
We
took
action
honorable
speaker,
we
are
in
30
different
communities
delivering
supports
for
people
the
member
from
richmond
south
center.
She
had
to
say
that
again
she
reminds
everybody
in
her
community
that
this
is
a
is
an
opportunity
to
build
housing
that
matters
that
this
support
of
housing
matters
to
people.
I
She
talks
about
how
it
is
important
that
we
have
a
people,
have
a
sense
of
belonging,
that
we
have
that
people
have
a
place
to
lay
their
head,
that
we
I
that
we
continue
to
work
with
people,
and
I
know
that
there
are
members
opposite
that
have
acknowledged
the
value
this
has
in
their
communities.
The
member
from
qualcomm
partsville
qualcomm
also
acknowledged,
certainly
to
me,
and
I
think
it
was
in
estimates
of
not
too
long
ago,
how
grateful
she
is
to
have
this
kind
of
housing
with
the
supports
in
her
community.
I
I
know
that
the
members
know
that
that's
in
fact
the
case,
and
I
think,
that's
really
frankly,
quite
disappointing.
J
I
I
And
I'm
sure
that
the
members
opposite
would
appreciate
how
important
it
was
that
we
reduced
the
the
shelter
space
that
we
made
sure
that
people
were
able
to
physically
distance
and
that's
exactly
what
we
did
and
the
impact
to
that
honourable
speaker
has
had
significant
challenges
on
those
most
vulnerable
and
in
communities
right
around
this
province.
We've
also
taken
very
significant
action
to
lease
hotel
space
so
that
we
could
house
continue
to
house
people
as
best
we
can
and
again
we
are
continuing
to
deliver
on
services.