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From YouTube: Let's Talk - Reappraisal Town Hall (August 24, 2020)
Description
Want to know everything about the Reappraisal Process that occurs every four years in Buncombe County? Watch this video, visit their website buncombecounty.org/tax, or email your questions to realestate.question@buncombecounty.org.
A
Okay,
so
we're
live
on
facebook
now,
so
I
want
to
say
thank
you
to
everyone,
who's
watching
on
facebook
or
watching
on
the
zoom
call.
This
is
part
two
of
our
let's
talk,
town
hall
on
the
tax
reappraisal
process,
we're
going
to
go
over
the
what
a
tax
appraisal
is,
why
we
do
it
and
how
the
process
happens
and
we're
going
to
even
sprinkle.
Some
frequently
asked
questions
in
I'm
going
to
go
really
quick
with
some
house
rules.
A
A
If
you
have
questions,
I
will
be
monitoring
chat
on
facebook
and
in
the
zoom
call,
and
if
we
don't
have
time
to
get
to
them
during
the
the
town
hall
that
we're
having
live,
then
we
will
definitely
pass
along
to
keith
and
his
team
and
make
sure
that
the
answers
get
out
there.
A
B
It's
okay,
hi
thanks
max
keith
miller,
buncombe
county
assessor.
B
Max
so
a
reappraisal
is
something
that
is
prescribed
by
the
north
carolina
general
statute.
All
counties
have
to
do
it,
not
just
bunk
them.
All
counties
have
to
follow
that
procedure
and
a
reappraisal
is
about
the
value
in
all
real
property
in
the
county,
to
bring
that
up
to
market
value
and
really
then
the
reappraisal
starts
re-establishing
uniformity
and
those
assessments.
By
doing
that,.
B
We
do
them
well,
the
values
are
changed
because
the
statute
says
your
value,
everybody's
value.
Each
individual
value
for
your
property
must
be
at
one
hundred
percent
of
market
value
in
a
reappraisal
year.
So,
as
time
passes
between
reappraisal
years,
then
there's
becomes
different
gaps
in
that
between
market
value
and
what
your
assessed
value
is
and
different
neighborhoods
change
at
different
rates,
so
the
gap
gets
bigger
in
some
neighborhoods
and
smaller
in
the
others.
B
So
then
reappraisal,
then,
during
that
process
we
reassign
a
new
market
value
to
all
properties,
to
do
away
with
that
difference
between
the
last
reappraisal
and
what
market
value
would
be
today,.
B
Currently,
we
are
set
to
do
it
every
four
years
now.
I
will
also
say
that
there's
other
triggers
in
the
statute
that
if
the
market,
if
we
start
getting
too
far
away
from
market
value,
there's
some
triggers
there,
which
says
the
sales
ratio
study
falls
below
85
percent.
Then
the
county
must
also
do
a
reappraisal.
B
B
The
reappraisal
will
be
effective
january
1
of
2021..
Our
staff
is
currently
working
on
that
we've
been
working
on
it.
It's
a
long
process.
It's
a
lot
of
hours
that
we
put
into
it.
So
that's
we
will
continue
to
work
on
it
right
through
december
up
until
the
first
of
january.
B
The
value
of
your
property
mark
as
and
let's
define,
market
value
and
the
statute
says
your
property
should
be
at
100
of
market
value.
So
what
does
that
mean?
Market
value
means
a
value
which
a
willing,
buyer
and
will
and
seller
would
would
be
willing
to
exchange
the
property
for
x
amount
of
dollars.
B
So
that's
what
sets
the
market
when
I
purchase
a
property
and
I
pay
x
dollars
for
it.
Then
I
have
established
what
the
market
value
for
that
property
is
because
that's
what
I
am
willing
to
pay
for
it.
So
if
you
want
to
know
kind
of
what
the
market
value
of
your
property
is,
then
look
around
your
neighbors
look
in
your
neighborhoods
other
properties
that
have
sold
which
are
similar
to
yours,
and
that
will
start
helping.
B
You
understand
better
what
the
market
value
of
your
home
should
be,
and
because
that's
how
we
do
it
we're
going
to
look
at
all
those
cells,
and
we
look
at
a
lot
of
statistics.
We
build
models
around
all
those
statistics
and
plug
that
into
different
areas
of
people's
homes
that
determine
what
the
value
should
be,
but
in
the
simplest
form.
A
A
B
Cost
approaches
an
estimate
of
what
it
would
actually
cost
you
to
build
a
home
similar
to
yours.
So
what
is
those
two
befores
and
bricks,
and
mortar
and
shingles,
all
those
things
are
going
to
cost
to
build
another
home
like
yours?
That's
what
cost
is
a
cost
does
not
always
equal
market
market
value
on
the
sales
comparison
approach,
because
costs
could
be
less
or
cost
could
be
more
income
approach,
not
so
much
on
the
residential
side
that
that's
used.
B
That's
a
commercial
tool
there
we
apply
that
to
the
commercial
and
the
value
of
your
property
in
the
commercial
is
determined
based
upon
its
ability
to
produce
produce
income
and
what
an
investor
or
an
owner
would
pay
for
that
income
for
that
commercial
property.
A
B
A
So
I'm
going
to
go
back
to
the
the
tax
now,
so,
how
is
property
tax
rate
said?
Obviously,
the
reappraisal
of
your
property
or
property
could
change
in
value
by
going
up
or
down,
but
who
sets
the
tax
rate,
and
when
is
the
tax
rate
set.
B
B
So
as
we
do
reappraisal
or
as
values
change,
then,
as
the
commissioners
decide
what
what
they
need
as
far
as
revenue,
then
they
take
that
taxable
value
and
compare
it
to
revenue,
and
then
they'll
set
a
rate
that
that
rate
then
will
determine
how
how
they
get
that
revenue,
so
the
rate
can
be
set
every
year.
Unlike
the
reappraisal
cannot
be.
You
cannot
have
your
property
rephrase
every
year,
but
the
rate
can
change
every.
B
Revenue
neutral
is
just
a
measurement,
and
what
that
means
is
that
in
the
reappraisal
year
it
is,
it
must
be
reported
what
the
what
the
prior
year
revenue
was,
and
value
versus
what
the
current
value
is
and
what
that
revenue
would
be.
So
what
does
it
take
if
the
value
goes
up
in
a
reappraisal
year,
then
what
should
the
rate
be
to
generate
the
same
amount
of
revenue
that
was
generated
in
the
prior
year?
So
that's
the
revenue
neutral,
which
means
that
the
revenue
would
not
change,
although
the
value
changed.
B
Yeah
perfect,
perfect
explanation,
yes,
just
because
the
value
goes
up
does
not
mean
that
necessarily
your
taxes
will
go
up.
Often
your
taxes,
some
people's
taxes
may
come,
could
even
come
down
some.
So
it's
again
remember
reappraisal
is
a
is
a
performance
of
equalization,
so
an
equalization
means
that
some
go
up
some
come
down,
and
that
does
often
happen.
B
B
So
we
only
thing
we
do
here
in
the
assessor's
office
is
value
property.
We
do
not
set
tax
rates
and
we
do
not
determine
budgets
on
how
much
someone
pays
so
again
only
value.
So
if
you
want
to
talk
about
value,
we'll
happy
to
do
that
with
you
anytime,
but
if
you
want
to
talk
about
then
how
much
that
produces
in
taxes,
we
have
no
control
over
that.
A
We
have
a
buncombe
county,
dot,
org
slash,
commissioner
site.
You
can
go
to
for
those
questions.
Yes,
so
you
mentioned
market
value
and
you
gave
a
really
good
explanation
about
it.
So
I
think
a
lot
of
people
can
be
confused
on
what
the
difference
between
market
value
based
on
your
assessment
of
property
is
compared
to
something
like
a
zillow
estimate
or
a
real
estate
estimate,
or
what
even
people
are
marking
their
houses
for
on
real
estate
websites
like
what
is
the
difference
between
that.
B
Well,
a
service
such
as
zillow,
which
you
know,
does
a
fairly
good
job
in
most
cases,
but
zillow
is
100
percent
driven
by
algorithms,
which
looks
at
properties
and
of
similar
types
of
years
in
general
vicinity
of
yours
and
we'll
start
extracting
the
sales
process
from
those
and
then
apply
it
to
yours,
and
this
is
done
in
all
means
of
electronics.
You
don't
have
any
human
interaction
in
that
it's
just
a
computer
sitting
there
generating
a
value,
but
what
often
zillow
doesn't
know
is
well
what
about
that
sales
price?
Was
it
truly
a
qualified
sale?
B
Did
somebody
truly
pay
that
price
for
that,
or
was
it
did
they
not
pay
enough
for
it?
Was
it
some
circumstances
that
surrounded
it
that
we
didn't
know
about?
Was
it
a
family
transaction?
Was
it
a
force
sale?
So
there's
a
lot
of
times
that
zillow
don't
know
some
of
the
things
that
we
know
relating
to
those
transactions.
B
So,
although
zillow
can
be
a
good
tool
and
zillow
can
give
you
some
idea
of
kind
of
where
your
property
should
be,
I
will
caution
you
to
not
rely
solely
on
that.
Take
the
information
in
which
you
may
gather
from
zillow
and
you
can
qualify
that
information
yourself.
So
if
zillow
says
the
house
down
the
street
sold
for
a
half
a
million
dollars,
then
you
go
and
look
at
that
house
down
the
street
and
see
what
you
think
about
it
and
make
sure
that
it
is
a
qualified
sale.
B
So
other
times
people
look
at
transactions
and
we
do
what's
called
mass
appraisal.
So
we
we
do
not
do
independent
appraisals
of
each
individual
property
in
this
county.
That
would
take
a
staff
of
people
humongous
and
we
don't
have
the
time
nor
the
staff
to
do
that.
So
in
this
business
we
do
what's
called
mass
appraisal,
and
that
means
we
appraise
groups
of
property
which
are
similar.
B
B
Inevitably,
you
will
get
some
a
little
high
you'll
get
some
a
little
low.
So
that's
where
we
depend
on
then
the
property
owner
to
come
back
to
us
and
tell
us
where
we
may
be
a
little
off
on
those
values,
so
we
do
depend
on
their
health.
We
depend
on
every
property
owner's
help
to
be
a
partner
in
this
with
us
and
help
us
do
the
right
thing.
A
A
B
The
new
values
will
become
effective
january
1
and
we
should
have
notice
in
the
mail
all
the
property
owners
in
the
county
sometime
around
the
1st
of
february,
so
you're
going
to
get
a
form
in
the
mail.
That's
going
to
show
you
what
your
value
is.
It's
going
to
tell
you
about
that
value,
and
it's
going
to
tell
you
what
to
do.
If
you
disagree
with
that
value
is
going
to
give
you
some
options
of
what
you
can
do
to
communicate
with
us
about
that
value.
B
A
So
I
had
one
last
question
about
this:
the
reappraisal
process
and
that's
when
you
said
that
properties
are
grouped
together
so,
as
you
said,
it
can
be
by
based
on
type
on
size.
So
what
you
do
is
you
take
every
house
in
this
region
that
has
what
two
bedroom
two
bath
on
this
amount
of
property
or
something
well
like?
What
are
the
specific
things
you
look
at
in
these
properties
to
group
them
together.
B
Yeah,
so
the
the
easier
way
to
look
at
it
is
within
a
defined
subdivision.
So
most
subdivisions
will
have
you
know,
houses
that
are
be
within
an
acceptable
range
of,
let's
say,
a
thousand
to
two
thousand
square
feet.
So
what
we'll
do
in
that
subdivision
is
we'll
start
then
pulling
out
all
the
transactions
of
homes,
possibly
between
a
thousand
and
fifteen
hundred
square
feet.
Two
bedroom
two
bath
average
quality
with
a
one,
two
car
garage
and
we
start
putting
those
together
and
say.
B
Well
now,
these
homes
are
all
very
close
and
similar
in
characteristics,
so
our
model
says
a
house
like
this
should
be
valued
at
x.
So
then
we
apply
x
to
this
group
of
properties
to
produce
a
value,
and
those
values
will
still
fluctuate
a
little
up
and
down,
because
all
properties
are
unique.
All
properties
have
different
things.
B
A
Great,
so
you
had
a
good
segue
a
question
ago
about
the
the
idea
of
going
to
the
website
and
using
the
contacting
you
for
appeal.
So
that's
a
good
link
to
discussion
about
the
prc
and
the
soon
to
be
released,
copper
tool
and
that's
where
we
go
over
to
jeff
to
give
us
a
little
tour
of
it.
So
what
is
it.
C
C
Okay,
so
I've
already
done
a
selection
for
a
property,
a
random
property,
and
you
can
see
that
we
have
a
a
photo
of
the
property.
We'll
also
have
a
sketch
that
has
the
breakdown
of
the
different
sections
of
the
house
itself.
C
You
can
see
the
aerial
photography
with
the
property
lines.
As
you
scroll
down,
you
can
see
the
assessment
details.
This
is
where
you
can
see
the
breakdown
between
your
land
value,
the
value
of
the
home
itself,
and
if
there
are
any
additional
structures
on
the
property,
you
can
see
the
values
of
those
there.
There
are
some
links
that
you
can
select
and
click
on,
such
as
this
plat
reference.
C
You
can
click
on
that
plot
book
and
page,
and
that
will
take
you
to
the
buckle
county
register
of
deeds
where
you
can
actually
pull
the
plot
up
for
your
property.
C
As
you
scroll
down,
you
can
see
some
basic
land
information,
the
assessed
acres
that
we
have
you
scroll
down
to
the
building.
Here
you
can
see
the
different
attributes
of
the
building
you
can
see
where
we
have.
This
is
a
ranch
style
house
built
in
1965,
so
it
has
four
full
baths.
Two
fireplaces.
C
We
get
a
lot
of
appeals
every
four
years
that
are
are
quickly
solved
because
we
go
through
and
look
at
this
property
detail
information
and
we
can
make
corrections
that
that
will
solve
the
problem,
bring
the
property
value
in
line
where
you
know.
If
we
start
looking
at
this
now,
we
can
get
get
the
property
information
correct
to
begin
with,
and
maybe
eliminate
some
of
that
in
february.
C
As
you
scroll
down,
you
can
see,
transfer
history,
you
can
see
transfer
dates
when
this
property
is
previously
sold,
as
well
as
the
hyperlink
for
the
deed
booking
page.
That
will
take
you
to
again
the
register
of
deeds.
Where
you
can
view
this
property
deed.
C
C
C
You
click
on
that
and
you
submit
any
any
any
changes
that
you
have
that
you
want
us
to
be
aware
of.
We
will
go
through
and
look
at
those
changes.
Some
will
be
able
to
change
on
the
fly.
Some
may
require
us
to
come
to
the
property
and
do
a
quick
check,
but
this
that's
the
best
way
to
get
started.
A
C
And
there
are
other
links
on
the
prc
page
where
we
go
to.
We
have
discover
buncombe,
I
don't
know
if
you
want
to
get
into
what
that
is
at
this
time
max.
Maybe
we
can
do
that
at
a
later
date.
There's
billing
questions
and
how
to
appeal
your
property.
You
can
you'll
be
able
to
appeal
your
property
from
this
page.
It's
it's
not
open
for
appeal
yet,
but
when
that
time
comes
that
will
be
available
as
well.
A
So
I
do
recommend
everyone
go
visit,
discover
bunk
them
when
you
can,
because
it
shows
some
really
interesting
stuff
about
your
property,
and
I
know
that
we're
having
another
tool,
that's
coming
out
soon
called
copper.
That's
going
to
help
people
more,
assess
the
market
value
of
their
house.
Can
you
talk
more
about
that
and.
C
C
So,
with
this
tool,
you'll
be
able
to
enter
your
property
information
and
instantly
this
this
program
will
will
pull
all
the
comparable
properties
in
your
in
your
area.
The
area
of
your
home
and
you'll
have
a
selection.
You
know
if
there's
up,
you
know
10
or
12
properties
that
are
comparable.
It
will
pull
those
up
and
you'll
have
an
opportunity
to
look
at
what
these
properties
have
sold
for,
and
you
can
use
use
that
sales
information
to
compare
what
we
have
on
your
property.
C
You
can
pull
this
up,
you
can
and-
and
you
may
find
a
couple
of
comps
to
support
your
theory
that
we
are
too
high
or
there
again
it
may
it
may
prove
that
you
know
we're
in
line
with
what
the
value
should
be.
We
hope
to
have
this
up
and
ready
in
the
next
couple
of
weeks
so
and
I
think
in
the
future,
when
we
do
another
one
of
the
town
halls,
we'll
probably
do
a
demo
on
that,
but
be
looking
for
that
product
in
the
next
couple
of
weeks
on
the
website.
C
So
yeah
green
certification,
we
we
look
at
there's
a
many
properties,
many
new
homes
that
are
being
built.
They
are
leed
certified.
C
There
are
four
different
categories
of
certification
within
leed
and
our
sales
analysis
does
tell
us
that
a
leed
certified
home
does
bring
a
little
more
money
and
that
certification
adds
a
little
bit
of
value
to
that
property.
So
any
way
we
can
look
in
and
distinguish
what
is
a
contributor
of
value.
We
try
to
break
that
out
and
and
be
able
to
identify
it
so
that
when
we
are
looking
for
comparable
properties,
if
we're
looking
at
a
green
certified
home,
we're
we're
looking
for
comps
that
are
green
certified
as
well.
A
C
So
I
think
this
will
be
a
great
great
tool
for
for
anybody
in
the
real
estate
field,
realtors
and
attorneys.
C
You
know
if
you're
thinking
about
selling
your
home
and
you
and
you
haven't-
made
the
call
to
a
real
estate
agent
yet
and
you're
trying
to
get
an
idea
of
what
your
property
is
worth.
It's
a
great
product
for
that.
A
Great
and
you
can
also,
if
you
have
an
appeal
you
want
to
make
based
on
the
property
value
notice
you
get,
you
can
do
that
from
this
site.
C
We
hope
to
put
some
suggest
some
procedures
for
appeal
when
you
do
receive
your
notice
in
in
february
that
that
you
take
the
time
if
you
haven't
done
it
yet
go
to
prc,
verify
that
our
property
information
is
correct.
C
Look
for
the
comparable
properties
and
they'll
be
the
same
properties
that
we
used
as
comps
when
we
established
your
value
and
you'll
have
the
opportunity
to
make
the
selection
of
comps
and
you
can
print
off
a
a
grid
sheet.
Just
like
a
fee.
Appraiser
would
use,
and
you
can
submit
that
with
your
appeal
to
us.
B
No,
I
would
but
I'll
just
say
and
reconfirm
kind
of
what
you
said.
Jeff
is
that
I
would
encourage
people
to
go
here
and
verify
your
information
on
your
home.
When
copper
comes
up,
then
it's
going
to
be
a
great
tool
and
people
should
go
there
and
look
before
you
appeal
your
value,
go
and
look
at
copper
and
see
what
the
comps
are
for
your
home
and
see.
If
you
truly
need
to
appeal
it
or
not,
because
that's
we're
going
to
go.
A
Great
well
thanks
jeff
for
that
walk
through
we're.
Gonna
get
back
to
some
questions.
We
have
actually
a
question
online
about
rate
caps.
So
every
four
years
is
there
like
a
rate
cap
change
or
even
if
you
get
revalued,
is
there
a
percentage
max?
That
can
happen?
No.
B
Not
in
north
carolina,
there
is
no
percentage
max.
There
is
no,
probably
the
the
person
answering
the
question
may
be
referring
to
like
the
state
of
florida.
I
think,
has
a
rate
or
a
percentage
that
the
value
can
only
go
up
in
a
certain
year,
but
not
in
north
carolina.
B
A
B
No
not
exactly,
we
use
all
three
approaches
to
value
sales,
comparison,
cost
and
income,
but
we
mostly
rely
on
income
for
commercial
property.
Again
commercial
property
by
you
know
they.
They
it
changes,
hands
between
typically
investors
and
if
you're,
not
an
investor,
then
if
you
just
want
to
own
a
property,
you're
still
going
to
look
at
what
that
will
produce
for
you
in
income.
B
B
Use
commercial
properties
that
we
rely
solely
on
cost,
but
we
also
look
at
the
sales
comparison
approach.
Maybe
you've
got
a
commercial
building
and
one
similar
down
the
street
sold
recently.
So
we're
also
going
to
look
at
that
sale
to
see
what
it
sold
for
and
how
that
it
compares
to
yours.
But
income
approach
is
the
primary
method
to
value
commercial
property.
B
It
is
not
required,
but
what
we
do
ask-
and
we
often
during
a
reprisal
year,
we'll
mail
out
surveys
to
property
owners
and
ask
them
if
they
would
like
to
share
with
us
what
their
income
and
expenses
are
for
that
top
property.
So
if
you
let's
say
you
own
a
hotel,
we'll
send
you
a
form
and
that
form
is
going
to
ask
you
a
lot
of
questions
related
to
your
hotel
about
what's
what's
the
daily
rate?
B
B
However,
I'll
say
again
that
value
and
commercial
property
relies
solely
upon
data
that
we
can
extract
from
the
market,
and
we
often
ask
for
these
property
owners
to
please
join
us
and
be
our
partner
in
this
and
help
us
better
understand
the
market.
What
the
rent
rates
are,
what
the
vacancies
may
be,
what
expense
ratios
may
be?
We
can
only
build
this
from
data
that
we
receive
from
people
in
the
market.
A
B
So
no
I'm
talking
about
the
physical
property,
yeah
you're
right.
A
lot
of
commercial
buildings
may
have
different
many
businesses
in
it,
but
each
one
of
those
businesses
probably
occupies
a
defined
space
and
pays
a
rent
rate
for
that
defined
space
for
each
one
of
them
do
so
we're
not
valuing
the
business.
We're
valuing
the
space
in
which
the
business
occupies
the
actual
physical,
real
estate.
B
A
business
in
that
building
will
probably
have
a
you
know:
they're
going
to
have
typically
a
long-term
lease
with
the
property
owner
and
a
lot
of
times.
They'll
have
a
triple
net
lease.
Most
people
have
what
we
call
a
triple
net
lease,
and
that
just
means
that
that
tenant
is
probably
going
to
have
to
pay
the
tax
or
a
portion
of
the
tax
for
that
property
related
to
how
much
square
footage
that
they
occupy.
B
Ultimately,
it
comes
back
to
the
property
owner
as
far
as
the
value.
But
yes,
the
statute
says
that
anyone
can
appeal
of
any
owner
can
appeal
or
anyone
that
has
interest
in
the
property.
So
having
a
lease
on
the
property
means
you
do
have
interest
in
it.
A
B
So
I
would
encourage
anyone
to
go
to
the
onebunkum.org
site,
those
of
you
that
have
been
listening
over
the
past
few
months
related
to
covid.
There
is
some
funds,
that's
been
made
available
for
through
the
one
buncombe
fund
for
businesses
who
are
struggling
or
who
maybe
needs
a
short-term
loan,
but
go
to
that
site.
I'm
not
going
to
get
into
that
max
about
all
the
the
but
they
exist,
but
it
does,
but
it
does
exist
and
there
is
the
website.
I
think
it's
onebunkum.org
go
there.
B
A
B
So
there
are
a
few
available
in
north
carolina,
elderly
or
the
senior
citizen
65
years
of
age
or
over
and
meet
an
income
requirement,
not
over
31
000
a
year,
there's
also
a
disability
exemption
if
you're
100,
disabled
and
also
do
not
have
an
income
over
thirty
one
thousand
a
year,
you
possibly
could
qualify
for
a
property
exemption.
Now
those
exemptions
are
the
greater
of
twenty
five
thousand
dollars
off
your
value
or
up
to
fifty
percent
of
your
property
value.
B
So
that's
a
little
bit
related
to
what
the
what
the
value
on
your
property
is
so
but
you'll
get
the
larger
of
those
two.
The
others
are
veterans,
disabled
veterans,
disabled
in
the
service
connected
up
to
forty
five
thousand
dollars
exemption,
which
means
forty
five
thousand
off
your
value,
not
in
taxes.
B
So
those
are
the
those
are
the
ones
that
we
typically
look
at
with
people
if
they
can
qualify.
So
again,
let
me
say
those
against
the
elderly
65
years
or
older,
totally
100,
disabled
or
a
service
related
disability
for
the
veterans.
A
B
B
However,
if
you're
not
getting
an
exemption,
then
the
month
of
january
is
the
time
to
file
for
those
exemptions
so
january
1
through
january
31
is
the
listing
period
and
the
time
to
file
for
the
exemption.
So
I
would
encourage
anyone.
If
you
have
not
looked
into
that
and
you
feel
that
you
qualify,
then
please
call
our
office
or
go
on
our
website.
There's
a
lot
of
information
you
can
quickly
read
through
which
will
give
you
some.
B
If
give
you
an
idea,
if
you
think
you
can
qualify
and
if
you
do
submit
the
application
call
us,
you
can
get
the
application
online,
you
can
come
by
the
office
and
pick
the
application
up.
We'll
help
you
on
the
phone.
We
can
help.
You
fill
out
the
application.
We
have
a
lot
of
services
available
to
people
who
want
to
try
and
do
that.
So
I
would
encourage
you
if
you
think
you
apply.
I
think
you
qualify,
then
please
apply
for
that.
B
If
some
exemptions,
you
will
see
on
the
form,
not
all,
though
so
what
I
would
encourage
you
to
do
is
that
you
can
go
online.
Like
jeff
was
showing
you
on
the
prc.
B
You
can
go
even
to
the
billing
and
you
can
see
if
those
exemptions
are
out
there
or
just
call
our
office
and
we'll
tell
you
we
can
look
it
up
for
you.
If
you
qualify
for
this
exemption
and
got
it,
then
we
sent
you
a
letter.
You
will
know
that
you're
getting
the
exemption,
and
the
main
thing
to
remember
is
that
a
reappraisal
does
not
take
that
away.
You
do
not
have
to
requalify
for
that.
It
stays
on
there
and
it
applies
to
the
new
value.
B
So
there's,
if
you're,
if
you're
getting
it
now,
there's
nothing,
you
have
to
do
if
you're
not
getting
it
and
you
think
you
qualify,
then
please
apply
and
let
us
see
if
we
can
qualify
you
for
the
program.
B
There's
an
application
process
and
if
you
have
access
to
the
website,
you
can
really
get
all
your
questions
answered
there
most
likely
go.
There
read
about
the
different
types
of
exemptions.
The
forms
are
even
online.
You
can
print
them
off
and
then
just
mail
us
the
application
and
then
we'll
process
it
or
when
you
get
there.
If
you
truly
have
a
question
that
you
can't
get
answered,
then
please
call
here:
we
have
people
here
who
are
working
with
that
every
program
every
day
and
happy
to
work
through
it
with
you
and
answer
your
questions.
B
B
We
still
send
it
to
you,
because
what
you're
going
to
remember
is
that
you
have
two
values
really
for
us.
You
have
an
appraised
value
and
you
have
an
assessed
value.
The
appraised
value
is
what
we're
saying
the
property
is
worth
and
the
market
value
100
of
market
value
is
the
appraised
value.
Your
assessed
value
would
be
the
value
that
you're
paying
tax
on.
However,
you
can,
if
you're
getting
that
you
can
appeal
either
one
of
those
values.
B
A
B
B
So
in
that
appeal
process,
what
happens
is
that
all
those
appeals
will
go
back
to
the
appraiser?
The
appraiser
will
review.
Whatever
comments
are
submitted
by
the
owner
of
why
they
feel
the
value
is
too
much
or
too
little.
We
often
even
get
appeals
that
says:
hey
my
value's,
not
high
enough.
Will
you
go
back
and
relook
at
it,
so
to
be
successful?
Here's
what
I
want
to
point
out
in
that
process
to
be
successful.
B
The
property
owner
needs
to
do
their
homework.
When
you
submit
that
appeal,
you
need
to
submit
the
evidence
of
the
value
with
that
appeal.
As
we
talked
about
earlier
on,
comparable
properties.
Go
look
for
those
comparable
properties
submit
those
with
your
appeal.
So
we
can
also
look
at
the
comparable
properties
and
see
if
there
was
something
that
went
wrong.
B
B
Is
during
the
reappraisal
process
you'll
have
we?
We
typically
ask
you
to
get
the
appeals
back
to
us
within
30
days,
so
we
can
have
the
appraisers
quickly
review
them
and
get
a
notice
back
to
you.
But
every
year
property
owners
can
appeal
their
value
every
year,
not
just
in
a
reappraisal
year
starting
january
1
of
any
year.
Any
owner
can
appeal
their
property
value
and
can
do
that
up
until
the
board
of
equalization
review
adjourns,
which
is
typically
in
april
mid
april
each
year.
B
B
Comparable
properties,
that's
the
big
one.
What
are
you?
How
did
you
arrive
at
your
value?
That's
one
thing
that
we're
going
to
ask
you
if
you
follow
the
appeal,
how
did
you
arrive
at
your
value
and
we
need
the
evidence
to
support
whatever
that
is
now?
That
might
be,
as
we
said
earlier,
homes
in
your
neighborhood
that
have
sold
that
you
know
about.
B
Do
we
have
your
home
completely
listed
correctly
and
that
jeff
mentioned
that
go
online?
Make
sure
all
the
data
is
correct,
make
sure
the
square
footage
is
correct.
Make
sure
we
have
your
basement
correctly.
Your
fireplace
all
the
items,
amenities
of
your
home,
make
sure
those
are
all
listed
correctly,
and
these
are
things
the
property
owner
should
do
before
they
file
the
appeal:
do
these
things?
B
First,
when
we
get
copper
online,
it's
going
to
be
real
easy
because
you
can
go
online,
just
type
in
your
address
and
it's
going
to
show
you
the
comparables,
real,
quick.
You
can
print
that
out
and
send
it
back
with
your
appeal.
You
can
send
us
photos
we
typically
99
of
homes
in
this
county.
We
do
not
ever
get
to
go
in
so
there
may
be
something
inside
that
home
that
we
don't
know
about
that.
You
need
to
share
with
us.
You
can
do
that
in
a
couple
ways.
B
A
So
the
majority
of
what
you
use
as
tools
to
determine
what
the
market
value
is
of
a
house
is
pretty
like
set
in
stone
so
when
it
comes
to
an
appeal,
you're,
just
wanting
to
make
sure
that
what
you're
looking
at
is
accurate
because
it's
not
about
well,
I
think
it's
worth
more
or
I
think
it's
worthless.
It's
about.
These
are
how
we
determine
it.
You
have
to
meet
these
standards
in
order
for
it
to
be
appealed
differently.
B
B
Well
that
don't
tell
us
anything
so
that
doesn't
mean
most
likely
that
property
owner
is
going
to
be
successful
in
that
appeal,
because
there
was
nothing
submitted
with
it
to
say
why
the
value
is
too
high.
The
other
one
is
that
you
cannot
appeal
based
upon
your
tax
bill.
So
if
you're,
looking
at
your
value
and
you're
saying
well,
my
tax
bill
may
be
a
thousand
dollars,
and
that's
just
too
much-
that's
not
a
reason
to
appeal
and
will
not
be
accepted.
The
appeal
has
to
be
about
value,
not
taxes.
A
B
B
I
would
encourage
you
highly
encourage
you
to
first
find
the
information
send
us
the
appeal
work
with
our
staff.
Let's
see
if
we
can
work
through
that
to
help
you
determine
what
a
fair
market
value
is
and
then
at
any
point
you
feel
you
need
to
hire
an
attorney
or
anyone
else
to
assist
you
with
that.
Then
you're
welcome
to
do
that,
but
I
would
suggest
to
give
us
the
chance
first
to
work
through
it
with
you
before
you
spend
more
money
to
try
and
get
an
assistance
to
do
that.
A
Okay,
those
were
the
main
topics
I
had
we're
going
to
get
to
some
of
the
community
questions
we
had
now.
So
the
first
question
that
we
have
is
I
mis-asked
the
question
about
the
cap
rate.
This
was
apparently
a
commercial
real
estate
question.
A
B
Sure
I
mean
there's
a
cap
rate
that
we're
going
to
establish
from
the
market,
so
we
look
at
sales
transactions
of
similar
properties
to
see
what
they
sold
for
versus
what
their
income
is
and
we
develop
what
the
cap
rate
would
be
for
that
that
property
and
that's
the
capitalization
rate
that
we
would
use
in
that
valuation
process.
B
We
also
go
to
other
sources
too.
We
look
for.
We
do
subscription
services
to
a
lot
of
things
that
tell
us
what
cap
rates
are
across
the
southeast.
We
also
look
at
those
because
these
are
investors
and
cap
rates
directly
related
to
what
an
investor,
what
kind
of
return
they
want
on
the
property.
So
we
are
looking
also
not
only
just
locally
regionally
and
in
the
southeast
to
see
what
these
investors
want
in
order
to
establish
what
that
cap
rate
may
be.
So
but
again,
there
is
no.
Let
me
set
this
way.
B
There
is
no
cap
on
the
cap.
The
cap
rate
is
what
it
is,
and
if
the
market
says
it's
five
or
for
the
market
says
it's
15,
then
we
look
for
the
market
to
determine
what
that
is.
The
property
owner's
welcome
to
they
can
submit
information
about
that.
If
you
have
evidence
to
show
what
the
cap
rate
should
be
related
to
your
income
and
your
top
property,
then
I
would
highly
encourage
you
to
submit
that.
B
A
And
again,
I'm
I'm
asking
these
questions,
but
they're,
obviously
coming
from
citizens.
So
if
you
want
more
follow-up
information,
email
realestate.question
at
buncombecounty.org
and
you
can
get
to
one
on
one-
a
member
of
the
community
asks
what
if
there
are
no
sales
comparable
to
my
property,
is
this
something
that
ever
happens.
B
B
Now
that
typically
happens
in
a
lot
of
our
rural
neighborhoods,
a
house
will
sell
in
our
rural
neighborhood
and
we
don't
have
a
tremendous
amount
of
sales
or
we
don't
have
a
tremendous
amount
of
comps
to
that
that
property.
Then
we
have
to
keep
stepping
out
and
a
little
further
radius
from
that
subject:
property
until
we
find
those
comparables
of
what
somebody
is
willing
to
pay
for
it.
Different
influence
factors
may
come
into
effect.
There
is
the
other
property
located
in
the
same
kind
of
location.
Is
there
anything
that
impacts
value
of
that
property?
B
A
Okay,
so
what
happens
if
somebody
sells
their
property
an
appraisal
year.
B
There's
an
arrear
if
you
sell
your
property
in
a
reappraisal
year.
Sorry.
A
Like
well
yeah,
that
was
a
question
we
got.
I
guess
it
means
if
the
reappraisal
happened
in
february
and
you
sell
your
house
in
in
july,
the
the
tax
rate
or
something
or
whatever.
B
B
B
We
must
be
talking
about
commercial
again,
yes,
so
allowable
allowable
expenses
are
only
related
to
what
would
be
connected
to
the
property.
Okay,
so
one
that
some
people
typically
want
to
talk
about
is
debt
service.
That
service
is
not
a
part,
not
an
allowable
expense,
because
that
is
that's
that
can
go
wherever
the
property
owner
wants
it
to
go,
some
finances
more
than
others,
so
it's
not
really
related
to
the
value
of
the
property.
What
we
want
to
look
at
is
what
income
vacancy
collection
loss?
B
What
are
the
management
fees?
What
are
the
expenses
to
to
keep
the
property
up
and
going?
What
are
the
reserves?
You
can't
then
look
at
expenses
of
what
will
be
relating
directly
to
your
business.
So
if
you
have
employees,
then
those
the
employees
of
that
business
has
no
direct
relationship
on
what
the
value
of
the
property
is.
So
you
couldn't
use
that
as
an
expense.
B
So
hopefully
that
answers
the
question.
The
form
that
we
give
you
as
far
as
the
income
and
expenses
will
help
you
through
that.
It
actually
asks
for
the
specific
expenses
that
are
allowable
and
if
you
have
a
question
more
defined
about
that,
then
please
let
us
know
or
send
us
an
email
and
I'll
get
you
a
direct
answer,
real,
quick
on
whatever
expense
you
may
be
talking
about.
B
B
If
you
haven't
done
anything
to
your
home,
no
improvements
and
it's
exactly
like
it
was
four
years
ago.
Your
value
can
still
change,
because
what
you
got
to
remember
is
that
there's
still
appreciation
in
the
market
is
that
the
longer
you
own
that
home
the
more
value
it
becomes
more
valuable.
It
comes
in
the
current
marketplace.
A
B
We
look
at
access
as
long
as
your
property
has
access
and
it
is
a
reasonably
good
access.
Then
we
probably
would
not
look
at
an
impact
on
value,
but
there
is
a
good
possibility
that
it
could
be
an
influence
on
value
again,
every
property
is
different
and
that's
that
situation
would
have
to
be
looked
at.
An
appraiser
would
have
to
look
at
it
to
see
what
that
means
and
then
determine
if
it's
an
influence,
positive
or
negative.
A
Okay
and
one
just
popped
in,
do
any
other
counties,
use
copper.
C
I
think
durham.
B
You
know
durham
currently
uses
it.
Does
mecklenburg,
also
jeff.
A
Okay,
well,
I
said
two
questions
and
then
I
added
two
more,
but
I
that's
all
the
questions
that
we
have.
I
will
give
some
final
thoughts.
Thank
you
so
much
keith
and
jeff
for
for
doing
again
and
for
allowing
everybody
to
get
an
insight
to
the
tax
assessor's
office
on
the
reappraisal
process.
Again,
if
you
want
to
get
in
touch
with
them,
you
can
email,
realestate.question
buncombecounty.org
definitely
visit
their
website.
It's
org
buncombecounty.org
tax.
You
can
call
them
the
web.
I
didn't
write
down
the
phone
number,
but
it's
on
their
website.
B
A
And
the
tax
collection
office
was
closed
because
they
were
renovating
and
now
they
are
open
again
and
now
there's
more
space
in
there.
So
it's
more
coveted
can
also
pick
up
the
citizenry
appraisal
guide
at
county
offices
that
have
front-facing
services
or
you
can
download
the
pdf
from
their
website.
And,
finally,
you
can
just
watch
this
again
on
facebook,
so
any
parting
with
keith
or
jeff.
So.
B
You
brought
up
another
max
real
quick
is
that
anyone
who
got
a
tax
bill
should
have
received
one
of
these
in
their
tax
bill.
So
please
read
that
if
you
have
questions
inside
that
reappraisal
god,
then
let
us
know
be
happy
to
work
through
it
with
you
and
answer
your
questions.