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From YouTube: CQC in focus: Mark Sutton on technology
Description
In this bitesize video Mark Sutton our Chief Digital Officer talks about why we don't need to be afraid of technology and data. He discusses the work we've done over the last year, and our ambitions for how technology and data can improve people's experience of regulation in the future.
A
A
A
A
We
can
magnify
their
incredible
experience
that
our
colleagues
have
so
I
think
you
know,
data
is,
is
increasingly
as
we
use
our
systems
to
be
able
to
capture
and
Empower
that
data
that
regulatory
organizational
knowledge
will
be
will
be
enormously
powerful
and
and
liberating
for
colleagues
and
I.
Think
it's
it's
an
exciting
time
that
we're
going
into
now,
where
we
are
really
going
to
have
the
systems
that
enable
our
colleagues
to
really
make
the
most
use
of
data.
A
A
We
we
have
built
a
lot
of
the
foundation
of
the
new
technology.
That's
really
going
to
massively
support
our
regulatory
colleagues
and
enable
us
to
provide
that
that
smarter
regulation
service
be
able
to
implement
the
new
assessment
framework
and
be
able
to
create
the
new
services
that
we
want
for
providers
and
for
and
for
the
public,
and
that
framework
is
a
core
regulatory
platform
which
is
the
place
that
we
will
be
able
to
capture.
A
It
is
the
way
that
we
will
be
able
to
provide
a
a
digital
mechanism
for
an
engagement
with
our
providers,
which
I
know
they
are
very
keen
from
conversations
with
them
to
to
kind
of
embrace
that
and
they're
really
looking
forward
to
being
able
to
work
in
a
much
more
Modern
Way
with
us
so
and,
and
a
significant
amount
of
work
across
the
the
different
transformation
work
streams
working
together.
So
it's
not
just
the
technology,
but
it's
a
technology
aligned
with
how
do
we
implement
the
single
assessment
framework?
A
It's?
How
do
we
work
with
the
new,
the
new
organizational
structures
and
the
new
Focus
around
regions?
The
focus
around
ICS
is
it's
all
coming
together,
the
the
the
foundations
are
there
and
we
are
getting
towards
the
stage
where
we
can
start
to
trial,
that
out
with
providers
and
and
external
parties
to
to
see
how
it
lands
to
get
feedback.
We
are
delivering
this
in
a
in
a
phased
way
that
iterates
that
allows
us
to
get
feedback
as
we
go
along.
A
That
allows
us
to
improve
the
experience
for
our
colleagues
internally
and
to
and
to
make
their
lives
a
lot
easier.
So
you
know
we
we've
done
a
really
substantial
part
of
this
and
we're
getting
to
the
exciting
part.
Now
where
we
are
and
now
starting
to
release
some
of
this
and
and
test
it
get
feedback
and
iterate
and
improve
it,
and
we
and
we're
working
not
just
internally
been
working
with
people
outside
the
organization
as
well.
A
A
A
For
for
what
has
been
many
years
now,
we
are
now
getting
to
that
really
exciting
point
where
it's
all
starting
to
come
together.
So
what
I'm,
really
looking
forward
to
is
how
how
this
actually
gets
implemented
in
practice,
because
it
is
going
to
make
such
a
material
difference
to
our
colleagues.
It's
it's
really
going
to
make
their
life
a
lot
easier.
A
This
is
great
and
I
I
want
more
of
this,
and
this
is
this
is
now
where
we're
going
to
be
able
to
really
support
our
colleagues
with
some
really
exciting,
Tech
and
really
exciting
new
ways
of
working.
So
I'm
really
looking
forward
to
how
that
pans
out
over
the
course
of
the
next.
The
next
few
months,
foreign.