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A
B
B
If
you
have
questions
throughout,
you
can
throw
them
in
the
chat
box
and
and
I'll
try
to
filter
them
through
at
the
end.
And
then,
if
you
have
questions,
of
course,
at
the
end,
you
know
we
have
plenty
of
time
for
that.
You
can
raise
your
hand
through
the
zoom
function
and
I'll
call
on
you
and
we
can
kind
of
direct
your
your
questions
from
there.
B
So
I
will
introduce
our
team
members
that
we
have
with
us
today
and
then
I'll
kick
it
over
to
them.
So
we
have
chief
executive
officer
will
pickering
with
us
today:
the
director
of
finance
at
barca,
director
of
engineering
and
construction,
barry
king
director
of
administration,
julie,
quigley.
I
really
oh
they're
waving.
That's
good
senior
public
affairs
coordinator,
rachel
rampa,
who
is
also
a
personal
hero
of
mine
for
helping
me
with
constituent
issues,
all
the
time
and
the
acting
senior
manager
of
public
affairs,
rebecca
zito,
hi
rebecca.
B
C
All
right,
thanks
leah
and
and
thanks
everyone
who's.
A
part
of
this
cla
class.
Obviously
a
slightly
different
format
than
we
pwsa
are
used
to,
but
hopefully
we'll
provide
some
interesting
information
about
our
organization,
and
I
do
encourage
you
to
reach
back
out
when
and
it
is
a
matter
of
when
things
return
to
normal
and
we
can
hook
you
up
with
a
tour
in
the
cool
sewer
robot
that
we
have
it's
usually
a
crowd
pleaser.
C
Unfortunately,
I
don't
have
a
virtual
sewer
robot
to
offer
you,
but
I
do
want
to
make
sure
that
our
team
is
able
to
answer
any
questions
you
have
and
one
thing
that
might
be
helpful
for
us
before
we
kick
off.
C
If
you
all
are
comfortable,
if
you
could
just
go
around
and
introduce
yourself
and
if
there's
just
sort
of
one
thing
you
know
you
want
to
come
out
of
this
learning
about
pwsa
a
question
you
might
have,
or
even
an
initial
impression
about
us
and
then
that'll
kind
of
lay
the
groundwork
and
we
can
kick
off
our
team's
presentation.
So
whatever
is
the
best
order
to
go
in
leah?
Maybe
I
defer
to
you
on
on
how
to
logistically
pull
that
off.
B
Yeah
something
that
I've
seen
in
zoom
meetings
before
is
I'll
just
call
on
someone
to
start
and
then
that
person
can
call
on
the
next
person
so
we'll
kind
of
do
like
a
popcorn
popcorn
round
here.
So,
let's
start
with
jacob,
because
I
saw
you
first.
D
E
F
Hello,
my
name
is
ali
petonic.
I
live
in
brighton
heights.
My
question
is:
could
you
update
us
on
lead
line,
replacement
and
further
plans
to
expand
new
service
line
capacity?
That's
that's
led
free
and
I'll
call
on
darrell.
G
Hi,
I'm
darrell,
I
actually,
I
didn't
really
have
a
question
generally.
I
really
just
want
to
learn
more
about
pwsa
and
what
they
do.
What
you
guys
are
about
so.
I
A
J
For
watching
yup,
you
got
it
hi,
I'm
dan,
also
from
brighton
heights.
I'm
particularly
curious
about
really
long-term
plans
like
what's
going
to
be
happening
with
line
replacement
and
infrastructure
say
over
the
next
20
to
30
years,
and
I
will
call
on
how
about
larry
sims.
K
K
L
Hi
I'm
kelsey
ripper.
I
live
in
lawrenceville.
I
I'm
also
the
executive
director
of
friends
liver
front,
so
we
do
have
some
dealings
with
pwsa.
L
I
second
many
of
the
questions
that
have
already
been
presented,
but
I
would
like
just
be
interested
in
hearing
what
pwsa
is
doing
to
keep
our
riverfronts
healthy
and
clean
and
what's
in
the
works,
and
I
will
say
that
I
appreciate
the
offer
for
the
tour,
because
I've
spoken
to
civic
leadership,
academy
alum
and
they
said
it
was
their
favorite
part
of
the
academy.
So
I'm
glad
that
we're
not
going
to
completely
miss
out
on
that.
So
I
will
tag
karen.
M
Hi,
I'm
karen,
I'm
also
really
interested
in
lead
line
and
what
the
process
is
there,
and
especially
making
sure
that
that.
N
Process
is
equitable
and
for
folks
in
bipoc
neighborhoods
there
is
prioritization
for
getting
lead
out
of.
N
M
I
forgot
dan
and
jamie.
I
Hi
everyone
I'm
dana
from
the
south
side
slopes
and
I'm
definitely
just
to
hear
about
the
lead
lines,
because
I
have
one
in
my
home
and
but
I
tell
you
what
is
important,
that
is,
that
sewer
robot
thing.
That's
definitely
definitely.
L
I
Q
Drinking
water
quality.
Excuse
me:
I
keep
beating
myself,
I'm
sorry.
I've
been
on
zoom
all
day
long,
I'm
exhausted.
I'm
sorry,
I'm
gonna
call
on.
Let
me
look,
did
amanda
go
yet.
I'm
not
sure
if
amanda
went
amanda.
R
Thank
you.
So
my
name
is
amanda
primrose.
I
am
a
resident
of
the
lower
mexican
war
street,
so
we
just
had
our
lines
replaced.
So
we're
very
thankful
about
that.
I
do
know
based
on
my
neighborhood
facebook
feed,
that
many
of
the
residents
are
just
curious
about
when
the
sidewalks
will
be
repaired.
So
just
thought
I'd
pass
that
question
along
and
I
will
call
on,
has
bill
gone
yet
bill
freed.
S
Your
turn,
okay,
thanks,
two
questions.
Actually,
I
I'm
up
in
westwood
up
by
green
trees,
sort
of
up
on
the
hill
and
my
water
bills
can
vary
from
like
30
to
180
in
one
month,
and
my
question
is
about
those
variations
and
I
see
people
next
door
all
the
time
going
nuts
over,
like
all
of
a
sudden
getting
this
whopper
of
a
bill.
Why
do
they
vary
so
much?
S
And
if
it's
caused
a
like
a
leak,
do
do
people
or
renters
have
any
kind
of
like
protections,
because
I
hear
this
all
the
time
for
people
like
that,
their
water
bill
gets
behind
and
then
the
landlord
gets
on
their
back
and
it's
a
leak
and
blah
blah
blah.
That's
one
side.
The
other
side
is
about
pwsa's
own
workforce.
S
Like
do
you
have
enough
workers
is
that
an
industry
that's
growing.
I
remember
years
ago
there
was
a
a
workforce
pipeline
building
project
for
pipelines
which
was
kind
of
cool,
and
I'm
just
curious
if
it
did
any
good-
and
you
know
like,
if
there's
a
big
growth
because
of
all
of
our
old
water
lines
and
everything.
U
I'm
will
emanuel.
I
live
in
the
south
side
and
my
one
question
was
just
like
related
to
environmental
sustainability.
If
pwsa
had
anything
to
do
with
just
cleaning
up
the
rivers,
when
pittsburgh
was
kind
of
starting
to
transition
away
from
it,
heavy
industry
city.
A
B
Hey
dwayne
we're
having
a
little
bit
of
trouble
hearing
you
so
we
might
skip
on.
Maybe
you
can
put
your
your
interest
in
the
chat,
I
think
he's
frozen.
Kyle.
H
H
For
example,
I
recently
learned
that
my
neighbor's
sewer
lateral
runs
under
my
property
instead
of
out
to
his
street,
which
is
a
challenge
for
both
of
us
and
I'm
sure,
is
not
the
most
complicated
or
unusual
arrangement
that
you
deal
with
around
the
city.
B
B
Waste
all
right
thanks
whitney,
maybe
we
can
kick
it
over
to
leanne.
W
Hi,
my
name
is
leanne.
I
am
from
mount
washington
and
due
cane
heights,
and
I
think
my
question
would
be
just
about
the
process
that
is
used
when
repairing.
We
got
a
lot
of
complaints
about
the
sidewalks
and
holes
that
are
kind
of
dug
in
the
road
and
when
they're
going
to
be
permanently
the
repair
will
be
permanently
completed.
Just
so
like
we
can
kind
of
pass
that
in
for
information
on
the
residents.
B
I
think
james
hasn't
gone.
X
Yeah
hi,
this
is
james,
I'm
in
the
point
breeze
area,
and
I
had
two
things
I
run
and
I'm
wondering
when
is
that
that
area
around
the
reservoir
gonna
be
back
up
and
running
again
up
in
shape,
because
I
like
to
run
around
that
area
and
then
number
two
I
was
wondering
about,
there's
always
seems
like
there's
always
a
lot
of
press
about
pwsa
and
I'm
wondering
how
does
that?
How
do
you
all
handle
all
the
attention
that
you
get
and
how
do
you?
X
B
Y
Okay,
well
anyway,
I'm
ed
from
point
breeze
and
kind
of
some
related
questions.
One
is
we,
you
know
we
always
think
about
lead
in
the
water,
but
is
there
anything
else
that
residents
should
be
worried
about
enough
to
to
test
for
and
just
pswa
pwsa
help
people
to
test
or,
if
not
you
know,
where
would
they
go?
How
much
would
it
cost
and
then
other
questions
are
I'm
with
pittsburghers
against
single-use
plastic?
Do
you
guys
have
to
deal
with
concerns
of
microplastics
and
other
plastic
type
of
contaminants,
such
as
pfas
and
the
last
one
is?
T
I
can
go
now
great,
I
I'm
in
greenfield,
and
I
guess
the
one
question
that
I
have
for
pwsa
is:
is
there
sort
of
a
a
central
place
reporting
on
all
of
the
projects
you
have
going
right
now?
That's
maybe
interactive,
or
you
know,
visually
informed
for
people
looking
for
sort
of
projects
going
on
in
their
area,
along
with,
like
time
frame
of
when
those
projects
complete.
C
Well,
thank
thanks.
Everyone
for
the
great
questions.
I
know
you
know
the
the
team
and
I
are
jumping
out
of
our
seats
to
be
able
to
to
respond
to
each
and
every
one
I'll
do
my
best
in
you
know
my
portion
to
try
to
cover
on
some
of
the
recurring
themes
that
you
all
have
raised
and
at
the
end
I
think
there
will
be
time
to
to
get
to
anything
that
we
may
not
have
covered.
C
So
I
think
we're
ready
to
put
up
our
presentation
rachel
if
you're
prepared
as
well-
and
you
know
I
do
want
to
say-
I
think,
every
year
that
I've
been
able
to
it's-
it's
really
been
a
privilege
to
represent
pwsa
in
some
capacity
for
this
group.
I
know
you
all
are
taking
time
out
of
your
lives,
which
are
obviously
very
challenging,
or
at
least
different
right
now,
to
learn
about
how
your
city-
and,
in
our
case
your
municipal
utility,
operates
and
just
a
tremendous
amount
of
dedication,
and
you
know
thank
you
for
participating.
C
C
I
entered
the
role
working
on
communications
issues
and,
as
you
know,
some
of
you
have
brought
up.
It
was
right
sort
of
at
the
peak
of
our
lead
and
water
concerns.
So
I
can't
remember
the
the
commenter
who
asked
how
we
deal
with
the
scrutiny.
C
It's
not
always
easy,
but
I
will
say
you
know
I'm
a
silver
linings
person
that
the
fact
that
we
have
had
the
opportunity
to
engage
our
customers
while
it's
been
at
least
a
from
a
position
of
concern.
Initially,
over
the
last
few
years,
I
think
we
have
been
able
to
improve
our
relationship.
We've
improved
our
relationship
with
the
media
as
well,
and
so
the
I
think
you
know.
C
While
it's
not
always
easy,
we
do
have
really
strong
connections
with
our
media
and
we're
able
to
when
we
have
good
news
or
if
we
have
to
correct
incorrect
news,
we
can
utilize
those
relationships
and
and
more
than
anything
else,
people
should
be
concerned
and
informed
about
their
water,
and
we
welcome
those
difficult
questions,
because
we
think
we're
at
a
point
now
where
we
have
very
good
answers
and-
and
I
hope
that
we're
able
to
demonstrate
that
today,
so
we
can
go
ahead
and
kick
into
the
agenda
slide
if
you're
good
rachel,
so
I'm
joined
today,
like
I
said
or
like
leah
introduced,
our
team,
our
director
of
finance,
ed
barca,
our
director
of
engineering,
construction,
barry,
king
and
our
director
of
administration,
julie,
quigley,
who
handles
customer
service
billing
and
and
be
able
to
address
the
the
question
from
our
friend
from
westwood
about
how
bills
might
fluctuate.
C
So
we're
going
to
go
into
what
we
call
our
capital
improvement
program.
These
are
really
the
forward-looking
construction
projects
that
you
will
see
led
service
line.
Replacements
are
a
component
of
that,
but
there's
really
some
tremendous
work.
That's
going
to
be
going
on
not
entirely
behind
the
scenes
that
our
director
of
engineering
and
construction
and
our
finance
director
will
go
over.
These
are
high
dollar
very
complicated
projects,
but
we
know
that
they're
necessary
to
give
us
another
hundred
years
of
life
to
our
drinking
water
system.
C
All
of
these
projects,
whether
it's
lead
service
line
replacements,
whether
it's
green
storm,
water
infrastructure
or
just
the
the
basics
of
repairing
a
water
main
that
is
broken
on
your
street,
obviously
come
at
a
cost
and
as
a
municipal,
public,
publicly
owned
and
controlled
utility,
each
dollar
is
either
coming
directly
from
our
customers
or
it's
coming
from
a
grant
or
a
loan.
C
So
there
are
no
profits
involved.
We
have
no
shareholders
to
report
to
our
customers
are
essentially
our
shareholders,
but
every
dollar
that
we
get.
We.
We
really
only
have
one
well
to
tap
and
that's
why
you
know
you
people
have
seen
over
the
last
few
years
and-
and
it
is
a
national
trend,
that
our
rates
are
increasing
to
pay
for
these
investments
that
are
going
to
benefit,
not
just
the
city
residents,
but
really
the
entire
region
given
pittsburgh's
place
within
it,
and
just
then
that
final
bullet.
C
You
know
the
benefits
of
these
investments,
we're
looking
at
a
real
fundamental
shift
in
the
way
that
pwsa
has
approached
infrastructure
previously,
one
where,
if
something
was
broken,
we
would
fix
it
and
just
kind
of
leave
it
at
that.
We
are
looking
at
not
only
our
capital
improvement
plan,
which
is
a
five-year
plan,
but
barry
and
his
team
are
looking
beyond
that.
C
You
know
a
lot
of
our
system
is
over
100
years
old
and,
like
I
said,
we're
trying
to
make
the
investments
now
so
we're
in
good
shape
for
the
next
100
years
for
our
children
and
grandchildren
and
anyone
else
who
might
be
attracted
to
move
into
the
region.
So
we
can
go
ahead
and
skip
to
the
next
slide
rachel.
So
this
image
is
one
that
is
demonstrating
our
what
we
call
corrosion
control
treatment.
C
So
if
we
back
up
like,
I
said
around
the
time
that
I
joined,
pwsa
pwsa
had
exceeded,
what's
called
the
epa
led
action
level
and
what
that
means
is
that
we
sampled
or
actually
we
asked
customers
a
sample
on
our
behalf
at
their
homes,
tap
water,
and
if
the
90th
percentile
level
is
above
15
parts
per
billion,
that's
what's
considered
a
lead
action
level
exceedance
the
the
tests
are
taken
at
homes
that
have
lead
service
lines.
C
The
not
every
home
in
pwsa's
service
area
has
led
service
lines.
Pittsburgh
is
not
unique
that
it
has
has
led
service
lines,
but
that
that
test
result
in
2016
really
demonstrated
that
the
treatment
that
we're
using
at
our
main
treatment
plant,
which
is
where
we
would
be
seated
right
now
under
normal
conditions,
wasn't
working
as
we
had
expected,
and
we
immediately
after
that
exceedance
began
looking
at
okay,
what
are
other
cities
doing?
What
else
can
we
do
on
the
treatment
side
to
minimize
the
risk
from
lead
service
lines?
C
Lead
service
lines
are
not
the
water
main.
These
are
a
small
diameter,
pipe
that
connect
to
individual
and
most
lead
service
lines
are
connected
to
residential
properties,
so
they're
connecting
the
water
main
to
the
home,
they're
made
up
of
two
components
just
to
further
complicate
things
about
it.
The
sidewalk
is
that
dividing
ownership
line
where
pwsa
owns
from
the
sidewalk
out
into
the
street,
where
the
water
main
is,
and
then
the
property
owner,
owns
the
portion
from
the
property
out
into
the
the
sidewalk
area.
So
there
was
a
lot
going
on
at
that
time.
C
The
certain
regulatory
mandates
kicked
in
one
was,
like
I
said
to
for
us
to
revisit
the
treatment
that
we're
using.
We
conducted
a
study
looking
at
a
number
of
different
alternatives
and
found
that
orthophosphate,
which
is
a
commonly
used
corrosion
control
additive.
Plenty
of
other
cities,
have
used
it
and
continue
to
use
it.
It's
safe
and
effective.
We
found
that
to
be
the
most
effective
for
our
drinking
water,
so
we
actually
ran
our
drinking
water
through
lead
pipes
and
compared
it
to
other
treatments,
and
we
found
that
orthophosphate
would
be
the
most
effective.
C
It
actually
builds
a
film
within
the
pipe
to
protect
lead
from
touching
the
water
that's
flowing
through
it
and
it's
a
cumulative
effect,
so
the
that
orangish
star
represents
when
we
started
introducing
it,
and
then
you
see
that
trend
line
in
our
every
six
month
test
decreasing
over
time
and
placing
us
where
we
were
able
to
announce
in
july
that
we
were
now
in
compliance
with
the
lead
action
level
and
our
lead
levels
were
the
lowest
that
we
have
had
in
recent
history.
So
a
major
achievement
on
the
treatment
side.
C
Now
we
recognize
that
that's
only
part
of
the
puzzle.
Corrosion
control
is
really
just
a
stop
gap
until
we
are
able
to
replace
the
all
of
the
lead
service
lines
that
exist
within
our
system.
Our
board
of
directors
made
the
decision
that,
when
it
comes
to
lead
service
lines,
we
are
going
to
replace
the
entire
line
when
we're
doing
our
work
so
that
we
will
not
just
replace
the
publicly
owned
portion
and
leave
property
owners
holding
on
to
that
half
of
lead
line
connecting
into
their
home,
which
can
actually
cause
a
worse
condition.
C
So
I
know
there's
a
lot
sort
of
thrown
at
you
with
respect
to
lead,
but
I
think
the
major
takeaway
and
one
that
has
been
sort
of
a
challenge
to
communicate
to
the
public
is
that
it
really
is
two-pronged.
It's
changing
the
treatment
at
the
water
treatment
plant
to
reduce
the
risk
of
lead.
C
It
is
what
every
regulated
water
utility
that
is
older
and
they
have
lead
lines
within
their
system,
is
what
they
do,
and
that
is
what
we
have
demonstrated
and
you
can
see
in
this
image.
That's
what
we're
doing
we're
doing
effectively.
The
other
part
of
it
is
actually
replacing
the
lines
themselves
and
since
2016,
we
have
replaced
over
8
000
of
the
public
side
lead
lines,
and
we,
I
think,
we're
about
at
5
000
private
lines
that
were
associated
with
that
work.
C
So
tremendous
amount
of
construction
activity
and
unfortunately,
involves
digging
up
streets
and
sidewalks,
and
we
do
our
best
to
get
back
to
those
and
replace
them.
We
will
get
back
to
each
and
every
one
and
give
you
a
brand
new
sidewalk,
but
the
the
sheer
volume
that
we're
we
have
been
embarking
on
really
makes
it
difficult
with
weather
conditions,
for
instance.
Now
it's
really
you
know
as
the
ground
freezes.
You
can't
do
this
work,
but
we
will
get
back.
C
We
will
patch
the
streets,
we
will
replace
the
sidewalks
and
I
would
argue,
most
importantly,
we're
removing
that
risk
of
lead
completely
from
that
home
by
replacing
that
lead
service
line
at
no
cost
no
direct
cost
to
our
customers.
Obviously,
all
of
our
rate
payers
are
paying
for
it.
So
the
the
lead
issue
is
one
example
of
a
recent
accomplishment.
C
Obviously,
front
page
news
for
quite
a
bit
here
in
the
city
justifiably,
so
I
I
would
like
to
believe
I
do
believe,
and
I
would
like
for
you
to
believe
that
we
have
our
arms
around
it
and
we
are
hearing
from
utilities
across
the
country
looking
to
us
to
try
to
replicate
what
we're
doing
here
in
pittsburgh,
with
respect
to
our
both
our
bloodline
replacement
program
and
the
way
that
we
conducted
the
study
that
is
allowing
us
to
use
orthophosphate.
C
So
I
will
wrap
up
that
slide
rachel
and
moving
on
to
our
our
future
direction.
You
know
there
are
a
number
of
areas
that
we
look
organizationally
as
we
pivot
from
sort
of
the
immediate
reaction
to
lead
and
concerns
regarding
lead
and
drinking
water,
we're
we're
needing
to
invest
in
the
system.
More
generally,
like
I
noted,
with
a
lot
of
components
of
the
system,
are
over
a
hundred
years
old,
and
now
is
the
time
we've
had
some
pretty
and
impactful
failures.
C
Large
water
main
breaks
components
of
our
systems,
like
our
reservoirs
being
taken
offline
due
to
necessary
repairs.
So,
instead
of
that
fixes
fails
within
the
last
few
years,
we've
positioned
ourselves
to
be
able
to
take
a
more
proactive
approach,
and
so
we're
we're
going
to
be
spending
over
1.2
billion
dollars
is
our
planned
construction
activity
over
the
next
five
years
and
ed
will
go
into
some
of
that
later.
C
This
is
going
to
give
us
a
stronger
water
system.
It's
going
to
help
us
retract
peop
attract
people
to
the
region.
You
know
the
the
water
system,
unfortunately,
was
seen
as
an
area
of
vulnerability,
given
all
of
the
attention
related
to
lead
and
some
of
the
the
larger
infrastructure
failures
and
and
all
of
these
efforts
are
going
to
improve
reliability
for
our
customers.
C
So
so
many
things
you
know
that
you
take
for
granted
each
day
being
able
to
flush
the
toilet,
not
really
thinking
about
what
happens,
afterward,
which
I
don't
blame
you
and
knowing
that
that
that
part
is
gonna
work.
And
then
you
turn
on
the
sink
to
wash
your
hands
and
the
water
comes
flowing
out
with
clean
drinking
water
and
it's
another
thing
that
we
we
kind
of
take
for
granted,
but
that
we
know
that
we
need
to
provide
an
ongoing
basis
and
it's
our
responsibility
to
meet
the
that
demand
from
our
customers.
C
We
obviously
face
some
challenges
along
the
way,
as
as
any
older
city
with
older
infrastructure.
You
know
we
have
to
demonstrate
to
our
customers
that
we
deserve
their
trust.
The
the
issues
related
to
lead.
You
know
raised
serious
concern
and
I
won't
debate
that
concern
but,
like
I
said,
I
think,
we've
had
a
tremendous
response
with
a
lot
of
the
folks
who
are
on
this
team
and
others
who
have
done
the
work
behind
the
scenes.
C
And
then
we
also
have
a
lot
of
new
leadership
within
the
organization
and
also
like
I
said
this
is
this
is
coming
to.
You
know
we're
coming
to
you
our
ratepayers,
or
at
least
most
of
you
as
our
ratepayers,
to
help
us
fund
this,
and
we
know
that
not
everyone
can
afford
increasing
rates.
C
The
water
bills
are
going
up,
the
alka-san
bill
is
going
up
and
sort
of
general
expenses
in
life
are
going
up,
but
what
we
want
to
do
when
we
set
out
on
these
programs
is
make
sure
that
the
customers
who
cannot
afford
our
services
are
put
in
touch
with
the
assistance
programs.
They
need
so
apologize
if
that
was
a
little
long-winded,
but
I
wanted
to
get
to
some
of
the
questions
with
respect
to
lead
that
were
raised
early
on
one
that
I'm
now
thinking
of
I
did
not
address
directly
in
our
replacement
program.
C
I
hope
I
can't
recall
exactly
who
asked
the
question,
but
we
are
prioritizing
neighborhoods
using
census
data
to
focus
on
areas
that
are
lower
income,
so
it
would
mean
that
they
wouldn't
have
the
means
to
replace
the
lead
service
lines
out
of
their
own
pocket.
The
other
is
when
it
comes
to
lead
and
water.
The
primary
groups
of
concern
are
either
pregnant
mothers
or
young
children.
C
So
we've
looked
at
census
data
to
try
to
target
neighborhoods
based
on
the
prevalence
of
those
two
factors,
in
addition
to
the
prevalence
of
lead
itself,
because
some
neighborhoods
we
found
just
have
more
lead
than
others,
and
it's
not
really
an
income
issue.
It's
just
kind
of
the
way
that
the
city
was
built
100
plus
years
ago,
so
not
a
lot
of
rhyme
or
reason
there.
But
we
have
found
more
london.
Some
neighborhoods,
like
mine,
mount
washington.
We've
done
a
tremendous
amount
of
work.
We
have
a
lot
of
lead
up
here.
C
So
with
that,
I
will
kick
it
over
to
ed
barca.
I
believe
who's
going
to
talk
about
our
capital
improvement
program.
Z
Z
Z
The
plan
itself
is
on
the
pwc
website
if
anybody's
interested
in
viewing
it
it's
broken
down
by
each
individual
project
within
the
plan,
but
within
that
you
also
see
project
descriptions
with
the
award
that
the
project's
taking
place
in
so
that
will
shed
some
light
on.
Maybe
some
of
the
specific
projects
in
the
area
that
you
live
in,
but
our
public
affairs
team
also
does
an
excellent
job
of
updating.
Z
Z
Z
That
is
a
low
level
considering
the
size
of
our
system.
We
know
that
and,
as
you
can
see,
the
numbers
show
there
something
we're
going
to
increase
moving
forward
year
over
year.
You
know
we
have
seen
about
anywhere
between
20
to
30
million
dollar
increases
in
our
spending
level
through
our
plan,
but
what
that
really
equates
to
is
projects
and
needs
that
are
being
addressed
a
lot
quicker.
So,
even
though
we
are
spending
more
money,
it's
it's
items
that
we
need
to
tackle
in
order
to
renew
and
refresh
the
system
next
slide
rachel,
please.
Z
This
specifically
focuses
on
our
out
year
projection
on
where
the
pdsa
is
going.
So
we
touched
briefly
on
you
know
what
have
we
done
the
past
two
or
three
years
and
we
have
a
ramping
up
plan,
but
where
are
we
going
over
the
next?
You
know
five
years
as
it
demonstrates
here
we
do
have.
You
know
approximately
between
200
to
300
million
dollar
per
year,
projected
spending
levels
for
our
infrastructure.
Z
These
you
know
these
spending
levels
are
really
driven
by
well,
first
and
foremost,
our
lead
line
replacement
program,
but
also
regulatory
compliance
that
we
have
to
meet.
You
know
with
the
state
and
other
various
agencies
that
regulate
the
authority.
We
also
have
an
overarching
plan
to
tackle
larger
improvements
at
the
water
treatment
plant.
Our
sewers
also
need
some
rehabilitation,
there's
a
stormwater
component
as
well
that
we'll
touch
on
here
briefly,
so
it's
really
an
all-encompassing
plan.
Z
I
mean
obviously
we
talk
about
lead
and
other
items,
but
we
are
focusing
on
the
entire
system.
It's
not
just
a
select
few
projects
that
we're
looking
to
tackle
on
an
interim
basis.
This
is
a
comprehensive
plan.
Z
Excited
please
rachel,
specifically
within
the
the
capital
improvement
plan.
It's
broken
down
into
six
project
classes.
I've
already
alluded
to
some
of
these,
but
I'll
go
through
them
specifically
here.
The
first
is
our
water
treatment
plant.
There
is
a
section
in
the
cip
that
is
dedicated
solely
to
the
treatment
plant
and
this
could
go
from.
You
know
general
upgrades
of
the
plant
to
major
upgrades.
It's
you
know
similar
to
the
system.
It
is
a
very
old
building,
it's
a
very
old
facility,
and
we
do
have
projects
in
place
to
address
that.
Z
The
next
item
there
you'll
see
is
the
water
pumping
and
storage.
This
addresses
our
pump
stations
reservoirs
tank
improvements.
You
know
really
that
you
know,
like
it
says,
they're
the
pumpkin
storage
component
of
the
system
itself.
Z
Next
is
wastewater.
The
major
components
that
make
up
that
area
are
small
and
large
diameter
sewer,
rehab
program,
sewer
reconstructions
and
some
other
various
sewer
projects
as
well.
Z
Next
up
you'll
see
storm
water,
which
is
focused
mainly
on
our
catch
basins,
but
also
our
green
infrastructure
and
our
green
infrastructure
program.
You
know
and
dealing
with
the
you
know
current
and
future
issues
related
to
storm
water,
and
last
there
is
a,
I
guess,
a
miscellaneous
or
another
category.
If
you
will
it
just
contains
some
items
that
really
don't
fit
into
those
other
categories.
Z
Z
So,
looking
specifically,
you
know
where
the
money
is
going
to
be
spent
over
the
next
five
years.
This
pie
chart
here
breaks
down
those
spending
levels
as
per
the
project
categories
that
I
just
touched
briefly
on,
and
you
could
see
over
the
next
five
years,
we're
heavily.
You
know
focused
on
our
water
distribution
system.
Z
Z
You
know
non-lead
items
that
we're
going
to
replace
as
well
following
close
behind
that
they're
kind
of
interrelated.
Is
you
know
our
water,
pumping
and
storage
component
of
the
cip?
Z
AA
Thanks
ed
good
evening,
I
am
here
to
provide
you
with
the
high
level
overview
of
our
capital
projects
that
are
contained
in
our
current
2021
to
2025
five-year
capital
improvement
program,
as
we
have
approved
by
the
board
in
september.
AA
The
clearwell
at
the
assemble
water
treatment
plant
was
clearly
built
to
stand
the
test
of
time
and
is
still
online
without
any
significant
maintenance
for
the
last
112
years.
But
it
is
now
time
to
modernize
our
system
for
both
our
current
and
future
generations
of
the
city
of
pittsburgh.
It
should
be
noted
that
the
projects
in
our
current
cip
were
selected
on
the
basis
of
analyzing
and
balancing
the
risk
and
consequence
of
an
assets.
AA
Failure
with
the
overall
customer
affordability
for
the
projects
that
were
undertaking
as
ad
noted,
our
capital
improvement
program,
is
divided
into
the
six
areas.
My
intent
tonight
is
to
focus
on
the
water
distribution
and
then
the
water
pumping
and
storage
projects,
as
they
are
the
first
and
second
largest
budgets
by
project
area,
accounting
for
approximately
66
percent
of
our
total
cip
next
slide
so
I'll
get
into
the
discussions
of
the
two
major
project
areas
I
reference
so
first
I'll
get
into
water
main
and
lead
line
replacements.
AA
The
first
series
of
projects
is
very
critical
to
water
safety
and
the
rehabilitation
of
our
distribution
system.
It
focuses
on
the
replacement
of
lead
service
lines
and
water
mains
throughout
the
city
of
pittsburgh.
This
is
the
largest
area
of
focus
in
our
capital
program,
making
up
approximately
38
percent
of
our
total
cip.
AA
This
work
is
necessary
to
improve
water
system,
reliability,
correct
issues
with
water
pressure
throughout
the
system,
improve
water
quality
and
minimize
water
interruptions
throughout
the
community
due
to
water
main
breaks.
These
water
main
replacement
projects
are
a
proactive
approach
to
improve
service
and
better
manage
our
assets.
AA
So
next
slide
I'll
start
with
a
quick
discussion
on
our
lead
service
line
and
try
not
to
reiterate
anything
will
had
mentioned
since
2016
pwsa
has
been
aggressively
replacing
lead
service
lines
as
of
december
8th
2020.
Yesterday
we
have
now
replaced
8121
public
side
and
5236
private
side,
where
the
line
of
demarcation
is
the
curve
box,
typically
as
the
curve
box
located
at
the
edge
of
right
away.
Typically,
so
the
public
side
and
private
side
led
service
lines
and
have
invested
roughly
80
million
dollars
into
this
program
to
date.
AA
So
now
lead
service
line.
Replacements
will
continue
in
conjunction
with
the
water
main
replacement
program,
allowing
the
main
and
service
lines
to
be
replaced.
Concurrently,
this
means
effective,
2020
and
2021.
There
will
no
longer
be
a
separate
lead
service
line
program,
as
we've
previously
discussed,
but
rest
assured
the
lead
service
line
replacements
will
continue
under
the
small
diameter
water
main
program.
AA
Our
2020
2021
budgets
for
the
small
diameter
water
main
replacements
are
approximately
I'm
going
to
stick
with
the
2020
budget
is
approximately
25
million
dollars.
We
are
actively
working
towards
our
goal
of
removing
all
lead
service
lines.
We
do
have
a
goal
that
we're
going
to
try
to
remove
as
many
as
possible
by
2026.
AA
AA
These
critical
infrastructure
infrastructure
projects
center
around
restoring
or
replacing
the
facilities
are
that
are
most
critical
to
the
operation
of
our
primary
water
supply
system
and
will
ensure
the
ability
to
achieve
our
mission,
which
is
uninterrupted
quality
water
supply
throughout
the
city
of
pittsburgh.
AA
AA
It
did
not
plan
for
future
maintenance
or
replacement,
bless
them
for
building
a
robust
and
long
lasting,
clear
well,
but
it
definitely
did
not
have
the
regulatory
requirements
that
we
currently
face
in
mind
when
they
did
design
and
construct
it.
So
to
that
end,
we
are
required
to
complete
all
projects
that
are
necessary
to
support
the
replacement
of
the
existing
clear
well
so
that
we
can
maintain
a
continuous
water
supply
of
treated
water,
while
the
clear
well
is
being
replaced.
These
projects
follow
a
sequential
order
that
lead
up
to
the
completion
of
the
clear.
AA
We
must
construct
a
treated
water
bypass
around
the
existing
clear
well
before
we
would
be
able
to
take
it
offline,
but
that's
only
one
step
you
want
to
move
to
the
next
slide,
so
the
next
slide
represents
the
projects
that
are
specific
to
it,
addressing
the
landfare
system
so
with
the
clearwell
offline,
the
landfill
reservoir
and
highland
reservoir
number
two
will
act
as
temporary,
clear
wells
to
achieve
the
necessary
contact
time
for
disinfection.
AA
To
that
end,
all
infrastructure
between
the
clear
well
and
the
asp
wall
at
the
asmal
water
treatment
plant
and
both
the
landfill
reservoir
and
the
highland
2
reservoirs
must
be
reto
restored,
replaced
to
ensure
we
can
have
continuously
treated
water
and
distribute
water
throughout
our
service
area.
Uninterrupted.
AA
This
consists
of
addressing
the
respective
pump
stations,
rising
mains
and
reservoirs,
constructing
a
bypass
around
a
clear,
well
and
then
ultimately
replacing
clearwell.
So
this
slide
shows
the
lamper
system,
including
rehabilitation
of
the
asthma
wall
pump
station
constructed
in
1913,
which
pumps
treated
water
at
an
average
of
15,
mgd
million
gallons
a
day
via
the
existing
60
inch
asthma
wall
to
land
for
a
rising
main
that
was
constructed
as
well
by
1913.
AA
But
it
should
be
noted
that
this
is
the
only
rising
main
we
have
that
doesn't
have
a
redundant
parallel
main.
So
as
part
of
the
coa,
we
are
in
the
process
of
completing
the
final
design
for
the
redundant
rising
main,
which
is
identified
as
our
asm
wall
pump
station.
Two
landfor
reservoir
rising
main
project
rolls
off
the
tongue
and
they
completed
already
reservoir
improvements
for
the
133
million
gallon
landfill
reservoir
that
was
constructed
in
shaler
township
by
1913..
AA
The
next
slide
reflects
the
highland
super
system
project,
including
rehabilitation
of
the
breckenpump
station
constructed
in
1934..
It
had
replaced
an
earlier
pump
station
at
that
site,
the
rising
mains,
three
and
four
rehabilitation
or
replacement.
Those
projects
are
both
underway.
AA
So
we
are
on
a
rigorous
schedule
to
complete
these
projects
and
meet
the
requirements
of
our
dep
consent
order.
It
is
in
its
entirety
all
the
projects
with
this
in
this
consent
order
will
be
completed
by
2026..
AA
AA
The
next
slide
shows
the
1904
design
where
you
can
see
the
form
and
function.
It
was
essentially
built
from
the
ground
up
and
elevated
with
earthened
berms
on
both
sides
of
it
and
if
you've
seen
the
asmol
water
treatment
plant,
it
is
bordered
by
both
the
allegheny
river
and
the
norfolk
southern
railroad
and
very
limited
and
any
other
area
to
be
able
to
construct
it.
AA
In
june,
2020
pwsa
awarded
the
design
of
the
coa
projects
that
I
mentioned:
clearwell
asmall
pump
station
breck
and
pump
stations,
so
the
total
combined
life
cycle
budgets
for
these
projects
are
roughly
82
million
dollars
and
if
we
want
to
move
to
the
next
slides,
so
this
one
is
a
presentation
of
our
ass
wall
pump
station
when
it
was
constructed
next
slide
gives
you
a
view
of
the
land
for
a
rising
main.
AA
You
can
see
it's
riveted,
steel
and
part
of
the
issue
with
regards
to
pwsa
being
in
a
area
where
we
had
a
significant
amount
of
production
of
coal
to
steal.
There
was
a
excess
product
identified
as
slag
that,
at
the
time
in
1907
to
1913,
when
these
lines
were
put
in,
it
was
viewed
as
being
a
very
readily
available
and
very
functional
bedding
for
these
pipes.
Unfortunately,
due
to
the
metallic
content,
there
is
a
galvanic
action
and
it
is
that
betting,
which
is
further
escalating,
the
need
to
replace
these
lines.
AA
AA
The
manufacturers
for
the
liner
and
cover
of
the
reservoirs
is
only
two
in
the
united
states
have
identified
this
as
the
single
largest
liner
and
cover
project
in
the
united
states
for
the
2021-2022
season.
So
just
a
point
of
reference,
so
that
covers
my
material.
C
Thanks
barry
and
I
know
we're
we're
a
little
off
the
schedule
so
I'll
do
my
best
to
breeze
through
rates
is
always
a
fun
topic.
We
we
get
questions
about
bills,
all
the
time
which
you
know.
I
also
again
an
area
where
we're
recovering
with
respect
to
developing
trust
with
our
customers
is
our
our
billing
system.
We,
we
did
have
some
real
issues
getting
out
accurate
and
timely
bills,
but
as
julie
quigley,
our
director
of
administration
will
go
over
those.
Those
issues
have
largely
been
resolved.
C
This
is
an
image
of
our
redesigned
bill
and
you
know
our
hope
and
intent.
Is
that
not
only
are
we
billing
accurately,
but
that
our
customers
are
able
to
decipher
what
what
they're
actually
being
charged
for?
We
have
you
know
in
the
q,
a
at
least
or
the
queue
we're
getting
to
the
a
folks
asked
about
our
service
area.
C
Every
city
of
pittsburgh
resident
is
a
customer
of
ours,
at
least
on
the
sewer
side.
So,
like
barry
talked
about,
we
provide
sewer
conveyance.
We
do
not
treat
sewage,
and
that
was
another
question.
Is
you
know
what
is
alka-san?
Alka-San
is
the
county
authority
that
operates
the
wastewater
treatment
plant
and
we
own
the
smaller
diameter
pipes
that
take
that
waste
water,
sometimes
wastewater,
combined
with
storm
water
to
them
for
treatment.
We
have
the
benefit
of
collecting
their
fees
on
their
behalf
as
well.
C
C
You
know,
as
the
city
expanded,
it
encompassed
areas
that
were
already
served
by
other
areas.
Another
question
was
about
the
allegheny
river.
I
I
was
not
around,
unfortunately,
when
they
made
the
decision
to
pull
the
water
from
the
allegheny
there
at
the
aspen
wall
treatment
plant,
though
we
are
very
lucky
that
they
did.
The
allegheny
is
a
higher
quality
river
source.
C
It's
very
likely
that
that
was
factored
into
the
decision
to
place
it
there
there's
it's
also
the
the
river
moves
more
quickly,
in
addition
to
less
industrial
presence
there
along
the
river,
so
anyways
back
to
rates,
we
can
go
ahead
to
the
next
slide.
Just
to
give
you
a
little
preview
of
some
of
the
developments
that
we
have
with
respect
to
how
we
charge
our
customers.
C
So
you,
when
I
started
at
pwsa
in
pwsa,
for
its
entire
history
until
2018,
the
rates
were
set
by
our
board
of
directors.
We
have
a
board
of
directors
that
is
appointed
by
the
mayor
and
approved
by
city
council.
C
Those
are
my
bosses
and
there
in
2018
there
was
legislation
passed
that
was
signed
by
the
governor
that
placed
pwsa
under
what's
called
puc
oversight
and
jurisdiction.
The
public
utility
commission
is
a
state
body
that
regulates
monopoly
utilities
like
your
gas
and
electric
providers.
The
the
distinction
there
is
that
those
are
for-profit
utilities.
C
They
are
what
is
called
a
public
utility,
but
they
they
do
and
are
allowed
to
to
make
a
profit,
whereas
pwsa
we're
a
municipal
authority,
that's
not
built
into
our
structure,
but
the
state
determined
that
they
thought
we
would
benefit
from
puc
oversight,
and
so
we
have
a
rate
making
process
that
is
different
from
our
somewhat
recent
history,
but
I
do
think
it
benefits
the
public
because
there's
multiple
opportunities
for
public
input
and
we
that
oversight
requires
us
to
answer
a
lot
of
questions
any
time
we
want
to
ask
for
an
additional
dollar
from
our
customers.
C
So
it's
a
heavy
lift
for
for
our
team,
especially
julie
and
ed,
who
are
here
on
this
call
with
us
today,
but
ultimately
it
is
a
benefit
to
our
customers,
so
they
can
be
assured
that
we're
going
through
a
rigorous
process
before
we
ask
for
more
resources
the
impact
of
covet
19.,
so
we
recognized
early
on
that
the
pandemic
would
cause
you
know
an
economic
situation
for
some
of
our
customers,
where
they
wouldn't
be
able
to
pay
for
their
bills
at
the
same
time
that
they're
relying
on
water
and
wastewater
services.
C
More
than
ever,
we
know
water
plays
a
critical
role
in
sanitation
and
shutting
folks
water
off
if
they
aren't
able
to
pay,
was
something
that
that
we
were
not
comfortable
with,
and
so
we
at
the
start
of
the
pandemic
and
continue
to
have
a
moratorium
on
water
shutoffs
for
our
residential
customers.
C
That
is
one
way
that
we
have
reacted
to
kovid
19
we've
also
seen
our
water
use
kind
of
shift,
as
you
can
imagine,
no
one's
at
heinz
field.
No
one
went
to
pnc
park
in
the
summer,
so
some
of
the
larger
uses
users,
hotels,
convention
centers.
They
were
not
using
water
and
some
of
that
revenue
wasn't
realized
from
us,
because
those
toilets
weren't
flushing
those
sinks
weren't
flowing,
but
we
obviously
saw
an
increase
in
residential
use
and
it
was
not
a
one-to-one
match-up.
So
we
we
are.
C
It
was
not
a
wash
in
terms
of
our
revenue,
but
we
did
not
take
the
hit
that
we
had
estimated
and
others
had
projected.
We
we've
managed
to
be
on
pretty
decent
ground
when
it
comes
to
revenue,
which
is
a
good
thing,
because
that
means
that
we
don't
have
to
ask
our
customers
for
more.
You
may
have
caught
in
the
recent
news
that
we
have
new
rates
that
are
going
to
begin
early
in
january.
C
We
filed
what
we
call
our
rate
case
to
the
puc
literally
weeks
before
the
pandemic.
So
having
no
idea
what
we
were
looking
at
in
terms
of
local
economy
and
national
economy,
we
knew
that
we
had
a
tremendous
amount
of
work
like
both
barry
and
ed
have
laid
out.
But
we
we
came
to
a
compromise
solution,
and
so
the
the
increases
are
spelled
out
here
on
this
slide.
C
But
what
I
think
is
really
unique
and
a
testament
to
the.
If
you
want
to
call
it
the
new
pwsa
and
the
way
that
we
are
focused
on
making
sure
that
our
lower
income
customers
can
afford
their
bills
that
the
lower
income
customers
will
actually
see
a
net
bill
reduction
on
our
charges
when
our
rates
go
into
effect.
So
if
they're
using
a
typical
amount
for
a
residential
customer,
they
are
insulated.
From
that
rate.
C
Increase
that
we
know,
we
need
to
be
able
to
make
these
investments
that
we're
talking
about
today
and
that's
not
typical
for
a
water
utility
and
it's
especially
not
typical,
for
an
investor
owned
utility
who
is,
you
know
more
focused
or
at
least
has
a
focus
on
making
profits.
AB
Hi
everyone
I'm
here
to
talk
about
the
customer
assistance
program
and
also
answer
some
of
your
questions
in
the
chat.
I've
been
doing
that
so
feel
free.
I
did
stick
my
email
in
there
totally
fine
email
away
I'll
make
sure
it
gets
responded
to
you
swiftly,
so
it's
rather
uncommon
for
municipal
authorities
such
as
pittsburgh,
water
to
have
customer
assistance,
programs,
investor-owned
gas
and
electric
utilities
who
are
regulated
by
the
pennsylvania
public
utilities.
Commission
have
had
what
are
called
universal
service
programs
through
state
regulation
for
decades.
AB
AB
AB
A
few
months
later,
a
settlement
with
a
prior
management
company
allotted
funds
to
create
a
hardship
grant
program.
We
chose
the
administrator
dollar
energy
so
that
customers,
who
are
being
vetted
for
other
regions,
regional
utilities
programs,
will
also
be
vetted
for
pittsburgh's
water
pittsburgh
waters,
assistance
programs.
So
if
you
call
dollar
energy
as
a
gas
or
electric
customer
signing
up
for
their
cap
program,
you
automatically
will
be
talked
to
and
educated
on
and
signed
up
for.
If
you
qualify,
the
dollar
energy
programs
for
pittsburgh.
AB
AB
Several
hearings
are
held
usually
over
two
weeks
and
in
multiple
neighborhoods
at
varying
times
of
the
day
and
evening.
Administrative
law
judges
from
the
commission
preside
over
the
hearings.
Pittsburgh
water
staff
attend
and
customers
may
pre-register
to
share
their
thoughts
or
speak
their
minds
at
the
close
of
the
hearing.
AB
The
commission's
court
reporter
makes
a
permanent
record
of
the
public
comments
which
are
viewed
at
various
stages
of
the
rape
case
and
can
be
cited
in
testimony
during
the
nine-month
rate
case
progression.
The
public
is
also
represented
by
interveners,
such
as
the
office
of
consumer
advocate
the
office
of
small
business
advocate
and
pittsburgh
united,
these
groups
lobby
to
protect
the
consumer,
and
they
have
shaped
pittsburgh
waters.
Customer
assistance
programs
over
the
past
two
years.
AB
Now
I'm
going
to
throw
a
number
of
percentages
of
federal
poverty
level
and
layers
and
options.
It's
all
a
lot
to
take
in
our
customer
assistance.
Programs
have
grown
significantly
since
they
were
put
into
place
just
two
years
ago,
so
feel
free
to
refer
back.
Our
website
is
an
excellent
tool
for
a
number
of
different
uses.
The
search
engine
is
awesome,
so
please
feel
re
comfortable,
referring
back
to
that,
to
get
more
clarity.
After
all,
this
data
dump,
so
we're
now
going
to
focus
on
the
current
and
future
state
of
our
assistance.
AB
The
winter
moratorium
protects
customers
from
termination
due
to
non-payment,
who
are
at
or
below
250
percent
of
the
federal
poverty
level,
and
that
runs
from
december
first
through
march
31st.
So
during
those
four
months,
pittsburgh
water
is
not
allowed
to
send
them
any
type
of
a
termination
notice
or
terminate
their
service
for
non-payment.
AB
As
part
of
our
pandemic
response,
we've
been
under
an
extended
winter
moratorium
with
the
income
qualification
waived
since
march,
so
everyone
all
of
our
residential
customers,
have
been
covered.
The
federal
poverty
level
for
this
program
will
increase
to
300
percent
in
2021
as
part
of
the
rate
case
settlement,
so
to
encompass
more
people.
AB
AB
AB
So
we're
looking
forward
to
collecting
the
data
involved
with
that
program,
seeing
if
it
facilitates
people
staying
on
the
bill
discount
program
and
also
allowing
them
to
produce
some
of
their
older
and
the
hard
grant
program.
Customers
who
are
at
or
below
150
of
the
federal
poverty
level
can
receive
an
annual
grant
of
up
to
300
towards
their
unpaid
water
charges
as
part
of
our
pandemic
response,
the
sincere
effort
of
payment
or
the
requirement
to
pay
150
dollars
in
the
prior
three
months
or
75
dollars.
AB
Additional
covet.
19
relief
measures
include
the
waiver
of
reconnection
fees,
no
termination
of
residential
accounts
through
march
31st
of
next
year
and
extended
payment
arrangements
so
extended
lengths
of
time
pittsburgh
water
will
also
launch
the
pgh2o
cares
team,
who
will
be
tasked
with
increasing
enrollment
in
our
programs
post
pandemic.
They
will
be
physically
out
in
the
neighborhoods
building
relationships
with
the
community-based
organizations
and
reaching
those
customers
who
are
experiencing
barriers
to
enrollment
in
our
customer
assistance
programs.
AB
AB
C
Thank
you,
julie
and,
hopefully
everything
we
provided
today,
really
just
under
underlies
the
the
thought
that
all
these
benefits
are
are
for
our
customers.
All
of
these
improvements
are
really
going
to
provide
strength
to
not
just
the
city
of
pittsburgh
but
our
region,
and
that
every
dollar
that
we
get
from
from
our
customers.
C
You
know
whether
they
are
single
family
homes,
people
who
live
in
apartment,
buildings
or
commercial
office
buildings,
all
of
the
places
that
use
water
we're
using
each
of
those
dollars
raised
from
them
and
we're
putting
it
back
into
our
system
to
be
able
to
catch
up
on
really
what
it.
What
is
going
to
be
a
challenging
uphill
battle
to
renew
some
of
this
infrastructure?
C
The
the
challenge
ahead
of
us
is
really
going
to
be
to
prioritize
as
we've
outlined
today
between
storm
water,
drinking
water,
waste,
water.
C
You
know
the
the
critical
projects
about
related
to
water
quality
on
the
drinking
water
side
and
then
water
quality
on
the
the
sewer
in
combined
sewer
side.
So
there
there
are
a
lot
of
investments
that
need
to
be
made.
C
We
have,
we
didn't
even
get
into
the
portions
that
are
mandated
from
our
regulators,
but
we
we're
all
driving
at
the
same
purpose,
which
is
to
provide
safe
and
reliable
water
to
pittsburgh
and,
like
I
talked
about
for
our
customers,
to
be
able
to
turn
on
the
tap
and
not
think
twice
about
it
working
and
it
also
being
a
high
quality
and
reliable
product
that
they
don't
need
to
be
concerned
about.
C
So
I
do
want
to
open
it
up
to
questions,
and
I
I
know
there
are
a
number
in
the
chat
as
well
so
leah
I'll
defer
to
you
on
how
you
want
to
handle
it.
B
Sure,
okay,
so
we
do
have
a
number
of
questions
in
the
chat
right
now.
B
If
we
don't
mind
ceasing
the
chat
questions
as
we
go
into
q
a
here,
I
will
try
to
read
out
loud,
the
ones
that
you
haven't
answered
yet
the
ones
that
are
in
the
chat
and
then
we'll
move
into
people
to
people
whose
hands
are
raised,
but
first
really
quickly.
We
like
to
give
claps
at
the
end
of
every
presentation.
Thank
you
so
much
for
sharing
that
with
us
and
okay.
Let
me
go
up
to
the
top
here
and
see
where
we're
at
okay,
so
we
did
cover
alka-san
versus
pwsa.
B
Okay,
well,
I'm
not
sure
if
you're
able
to
or
can
speak
to
some
of
the
the
news
that
was
in
the
news
recently
about
the
employee
and
the
river
issue.
C
Yeah,
I
I
can
leah
thanks.
So,
like
the
question
alluded
to
and
sorry,
I
lost
it
in
the
chat,
but
it
was
announced
a
few
weeks
ago
we
pwsa
had
been
willing
to
participate
in
an
investigation
that
happened
with
epa
investigators
and
an
investigator
from
the
u.s
attorney's
office
related
to
discharges
from
the
aspen
wall
drinking
water
plant
into
the
allegheny
river
and
they're.
C
What
we
would
call
unpermitted
discharges
into
the
river
and
the
you
know,
barry
can
get
into
details
more
than
than
I
can
on
the
technical
side,
but
the
material
that
was
put
into
the
river,
what
we
call
drinking
water
treatment
residuals.
C
So
when
we
pull
that
water
from
the
allegheny
there's
sediment
there
are
you
know
it's,
it's
the
what
is
filtered
out
of
the
source
water,
in
addition,
they're
what
we
call
coagulants.
C
So
it's
a
drinking
water
quality
level,
treatment,
additive,
that's
added
to
the
the
water
and
helps
settle
out
some
of
those
residuals
that
was
allegedly
discharged
to
the
river
in
an
unpermitted
fashion
for
a
period
of
time,
and
we
received
violations
and
entered
a
plea
agreement
related
to
that.
So
I
think
one
of
the
the
issues
is,
you
know
the
the
nature
of
what
the
residuals
were.
It
was
unpermitted.
C
I
will
certainly
not
make
any
excuses.
It
was
a
time
in
the
organization
that
you
know
it
was
obvious.
There
were
fewer
resources
than
we
have
now:
fewer
skilled
professionals
within
the
organization
to
run
the
treatment
plan,
and-
and
that's
really,
you
know,
sort
of
the
the
facts
of
that
case.
C
So
we're
going
to
have
more
of
a
presence
and
focus
on
our
permit
requirements,
inc
what
we
call
regulatory
compliance,
so
you
know
we're
we're
taking
action
and
we
that
was
already
in
the
works
and,
like
I
said,
we'd
work
closely
with
the
investigating
parties
and
turned
over
everything,
because
we,
you
know,
we
recognize
that
this
was
a
you
know
an
inexcusable
event
and
we're
I
hate
this.
C
It
sounds
cheesy
we're
learning
from
it
and,
as
I
mentioned,
it's
a
almost
a
completely
different
crew
of
individuals
at
the
plant
now
operating
it.
S
Yeah,
I
only
asked
that,
because
I
I
thought
there
were
criminal
charges.
I
grew
up
fishing
swimming
in
the
river.
You
know.
Luckily,
we
always
gave
the
fish
away,
but
people
eat
that
you
know
eat
the
fish
and
it
just
concerned
me
like
it
could
that
happen.
You
know
something
toxic
going
in
the
river
and
it's
there
it's
like,
they
can't
clean
it
up,
and
you
know
it
just
goes
down
right.
I
was
just
curious.
I
I
didn't
mean
to
put
anybody
on
the
spot.
Thank
you.
C
Bill
we're
here
for
it,
and
you
know
it's
a
good
question
and
you
know
again,
I'm
not
a
water
quality,
technical
expert,
but
in
terms
of
toxicity
and
and
things
along
those
lines.
The
charging
statement
isn't
isn't
really
about
that.
It's
the
fact
that
we
did
not
have
a
permit
to
put
that
kind
of
product
into
the
river
and
it
did
create
a
physical
build
up
there
that
that
was
noticeable,
so
good
question.
Thank
you.
B
C
So
maybe
two
quick
answers
to
that
question
one.
You
know
at
this
point
the
even
if
you
so
not
every
home
has
a
lead
line.
If
you
have
a
lead
line,
our
sampling
is
indicating
that
ortho
phosphate
is
effective
and
that
the
drinking
water
that
we're
delivering
into
your
home
is
safe
to
drink.
Though
we
do
have
a
free
lead
test
kit
program,
you
can
go
on
our
website,
we
will
mail,
you
out
a
test
kit,
and
that
is
specific
to
lead.
C
C
You
typically,
you
want
to
look
for
an
nsf
certification
to
remove
certain
contaminants.
Not
all
filters
are
certified
to
remove
lead.
If
that's
what
you're
concerned
about.
So
I
would
just
do
a
little
research.
There
are
plenty
of
low-cost
filters.
I
believe
we
still
have
coupons
on
our
website
for
at
least
a
ten
dollar
off.
C
C
AA
Due
to
a
capacity
and
quality,
it
would
not
be
a
cost-effective
measure
to
for
us
to
withdraw
from
there
and
then
there's
other
issues
just
like
any
confined
or
un
confined
aquifer.
There's
a
limit
to
which
you
can
withdraw
before
you
create
conditions,
and
so
that
would
not
likely
be
a
possibility
for
pwsa.
B
Thanks
barry
and
does
pwsa
have
an
estimate
of
how
much
water
is
lost
due
to
breaks
and
leaks
in
its
infrastructure.
C
So
at
this
point
you
know
we
have
some
what
I
would
characterize
as
very
estimate
estimates.
One
of
the
major
investments
we're
making
is
advancing
our
metering
system,
and
so
it
is
without
meters
in
place.
Some
may
have
read.
You
know
some
of
the
city
facilities
swimming
pools.
Some
of
the
city-owned
buildings
have
no
meters
at
all.
So
that's
just
one
example
of
without
that
use
being
captured
through
a
meter
that
we
can't
be
precise
in
how
much
water
is.
C
Actually
you
know
we're
pulling
from
the
river
and
ultimately
reaching
a
customer,
and
that's
how
you
make
those
water
loss
estimates.
We
know
we
have
a
leaky
system.
We
know
we
have
an
old
system,
but
we
are
under.
These
are
one
of
the
other
commitments
that
we
made
to
the
puc,
we're
under
a
mandate
to
come
up
with
a
much
better
estimate.
So
we
are,
you
know,
making
investments
in
remote
in
advanced
metering
technology
to
come
up
with
a
better
one.
So
I
I'm
always
leery
of
putting
a
number
out
there.
C
B
Thanks
will
and
then
one
last
one
from
the
chat.
The
timing
of
the
lead
line.
Replacement
could
be
especially
hard
for
ratepayers
to
cover
their
side
of
the
curb
right
now
during
the
pandemic.
B
C
So
it's
a
great
question:
allie
the
income
is
based
on
your
your
current
level
of
income,
so
it's
not
as
if
we're
requiring
w-2s
from
a
previous
year.
So
if
the
pandemic
caused
some
sort
of
change
in
your
your
employment
status,
where
you're
seeing
lower
income,
our
eligibility
partners
at
dollar
energy
fund
would
take
that
into
consideration.
So
there
are
so
many
programs
now
it's
hard
for
me
to
keep
track
that
are
encouraging
and
incentivizing
private
led
line
replacement
that
you
know,
regardless
of
income
right
now.
C
If
you,
you
had
a
what
we
call
private
only
so
you
just
have
a
lead
line
on
the
private
side.
We
don't
have
a
private
side,
no
matter
your
income,
you
could
be
a
billionaire.
We
would
still
give
you
a
thousand
dollars
to
motivate
you
to
replace
that
line,
because
we
recognize
the
importance
of
getting
it
out
of
our
system.
So
if
you
know
anyone
who
might
be
interested,
we
really
encourage
them
to
call
dollar
energy,
and
we
can.
C
B
Thanks-
and
I
just
want
to
give
a
quick
reminder
to
everybody
that,
if
you
have,
if
you
do
have
like
a
super
specific
question
or
concern
related
to
your
property
or
your
neighbor's
property,
or
something
like
that,
you
can
julie,
put
her
email
in
the
chat.
She'd
be
happy
to
help
you
with
that.
You
can
also
reach
out
to
me
directly
if
it's,
if
it's
that
kind
of
thing,
that
needs
a
little
bit
more
detail
to
be
solved,
that's
something
that
I
do
every
day.
B
I
we
work
closely
with
pwsa
at
the
city
of
pittsburgh,
so
happy
to
take
on
some
of
those
questions
offline.
So
just
a
reminder.
Okay,
I
think
we
can
move
right
in
looks
like
larry
has
his
hand
raised.
K
K
AC
AA
I
I
can
I,
unfortunately,
that
was
a
lot
to
unpack
in
one
concept,
so
I
might
need
you
to
forgive
me
larry
if
you
could
so
with
regards
to
whether
lines
exist
that
our
concrete
are
through
our
system.
We
have
had
lining
performed
of
any
of
those
existing
lines
that
are
out
there,
so
there
are
none
that
I
am
aware
of
at
this
point
that
have
not
been
lined
to
date
with
regards
to
concrete
our
pccp
type
piping,
some
of
those
other
liners
we're
taking.
AA
For
example,
we
have
one
on
at
28
and
the
40th
street
bridge
that
we're
addressing
the
liner
that
was
in
there
a
fiber
liner
is
going
to
be
replaced
in
the
near
term
just
because
of
its
functionality
over
the
number
of
years.
So
that's
one
item
as
far
as
the
percentage
of
ductile
iron,
I'm
sorry,
I
haven't
had
those
stats
in
over
a
year
to
look
at
so
I
can't
remember
off
the
top
of
my
head,
but
I
can
look
that
up
for
you.
AA
K
AA
So
we're
in
the
process
of
some
of
the
large
diameter
main,
so
our
system
is
broken
up
between
what
we'd
say
were
transmission
mains
and
distribution
mains.
The
transmissions
are
going
from
the
pump
stations
to
the
reservoirs,
and
then
the
distribution
is,
after
the
reservoirs
into
the
actual
distribution
system
itself,
and
so
for
all
of
those
systems.
AA
We're
in
an
evaluation
process
to
get
specific
numbers
rise
and
main
three
and
four
we've
done
a
complete
analysis
from
brecken
to
the
reservoirs
to
understand
their
condition
same
with
one
and
two
we're
right
now
in
the
process
of
analyzing
that
data
and
that
will
be
turned
into
the
final
design.
That's
going
to
the
state
for
a
portion
will
be
replacement.
AA
A
portion
is
going
to
be
lining
or
rehabilitation
of
those
lines,
but
I
would
say
that
the
portion
that
we're
going
to
do
that's
replacement
is
far
less
than
a
portion,
we're
going
to
do
rehabilitation
to
and
same
with
our
mains.
AA
There
is,
I
would
say,
a
greater
than
50
of
the
system
is
in
an
antiquated
state
as
far
as
the
pipelines
needing
to
be
addressed
in
the
coming
years,
but
we
have
that
programmed
out
and
what
we've
been
doing
is
utilizing
gis
to
be
able
to
incorporate
all
of
the
main
break
data
for
the
first
time
over
the
past
three
to
four
years.
We're
really
strongly
incorporating
that
data
to
be
able
to
create
trend
maps.
That's
combining
all
the
data.
AA
That's
come
from
the
asphalt
drawings
that
represent
the
type
of
material
and
age
of
installation,
combining
that
with
the
number
of
breaks
per
line,
and
also
for
the
first
time
over
the
past
two
years,
we've
been
going
out
and
doing
cathodic
evaluations
at
each
of
the
brake
sites
to
identify
if
there
are
things
that
are
leading
to
the
deterioration
of
the
lines
in
those
areas
such
as
straight
currents,
that
may
be
creating
a
galvanic
action
and
that's
one
area.
K
That's
really
helpful,
since
you're
doing
that
kind
of
analysis
have
you
seen
any
correlation
between
the
number
of
breaks
and
the
the
the
lines
that
either
parallel
or
cross
railroad
rights
of
way.
AA
So
I
can't
specifically,
I
don't.
I
know,
we've
had
a
number
of
lines
that
we're
addressing
that
are
within
the
either
running
parallel,
two
or
perpendicular
crossing
and
we've
had
some
issues,
two
projects
recently
that
we're
addressing
to
deal
with
the
replacement
lines
under
the
rail,
but
I
haven't
had
any
specific
identification
that
says
per
the
number
of
crossings.
We
have
what
percentage
that
is.
It
doesn't
seem
to
be
very
high
at
this
point,
but
that's
an
interesting
question:
is
there
something
you've
ever
read
or
seen
on
that.
AA
K
AA
Will
is
that
something
you
want
to
potentially
speak.
C
To
yeah
yeah
I'll,
let
you
catch
your
breath,
barry.
You
know
it
is
a
moving
target
larry.
We
we
came
at
this
in
2016.
as
soon
as
you
exceed
the
action
level
from
epa.
They
require
that
you
perform
an
inventory,
and
this
is
another
area
where
we
had
a
lot
of
catch
up.
As
you
can
imagine,
we
were
relying
on
paper
documents
from
the
time
of
construction
for
our
inventory.
C
So
you
know
my
house
is
over
100
years
old,
although
a
lot
of
you
are
in
homes
here
in
pittsburgh,
that
are
older
housing
stock,
where
we
may
have
a
record
of
what
it
was
in
original
construction,
but
things
break
and
are
replaced
over
time
as
well
as
the
accuracy
wasn't
always
there.
So
we
some
documents
were
missing.
C
C
We
had
an
initial
estimate
of
somewhere
between
15
to
20
percent
of
our
residential
service
line
connections,
of
which
we
have
about
70
000
or
so
so
you
know
that
number
is
constantly
changing.
Based
on
what
we
unearth.
There
really
is
no
way
to
definitively
say
whether
it
is
lead
or
not
until
we
lay
eyes
on
the
pipe
itself.
C
So
we're
actually
doing
that,
because
we're
replacing
like
julie,
said
in
the
chat
over
50
000
of
our
water
meters
and
so
we're
entering
basements
we're
seeing
that
service
line
come
in
and
we
can
note
whether
or
not
it's
lead,
copper
or
unknown.
So
that
is
one
way
that
we're
ground
truthing
that
and
then.
In
addition,
when
we're
doing
these
lead
service
line
replacements,
we
if
we
have
a
reason
to
believe
it's
lead
or
might
be
lead.
We
are
excavating.
C
So
there
are
plenty
of
times
where
we
excavate
and
is
not
led
and
that
that
record
is
updated
to
reflect
it.
We
are
required
from
the
state
to
put
forward
another
estimate,
and
it's
probably
going
to
be
even
with
the
progress
that
we
made
somewhere
along
that
15
to
20
percent
of
the
total
target,
because
there
just
are
so
many
unknowns
in
there
and
the
state
wants
us.
If
we
don't
know
it's
definitively,
not
led
that
we
consider
it
to
be
led.
C
So
a
100,
accurate
inventory
is
probably
unrealistic,
but
that
we'll
be
we'll
be
sharing
that
information
in
the
next
month
or
so
as
soon
as
we
develop.
That
estimate.
AC
B
Thanks
everyone,
matt
gatto.
E
I
guess
I'm
interested
in
into
the
future.
We
would
probably
want
to
try
to
consume
less.
We
would
like
to
use
less
water
in
general.
E
I
would
imagine,
puts
blood
strain
on
our
infrastructure
gives
us
better
opportunities
to
use
that
water
in
other
ways,
but
with
the
current
billing
structure
of
a
thousand
gallon
minimum
and
basically
like
the
way
you
guys
are
funded
through
rate
payers,
there's
no
incentive
to
reduce
usage
at
in
people's
homes
with
businesses,
and
I
guess
I'm
wondering
if
into
the
future,
there's
any
eye
on
prioritizing
reduction
of
consumption
rather,
like
maybe
finding
alternate
funding
mechanisms.
C
Yeah,
that's
a
really
good
question,
matt
and
kind
of
strikes
at
that
weird
dynamic
of
you
know
environmentally
wanting
to
conserve,
and
you
know,
in
addition,
if
you
use
less
water
you're
using
less
chemicals,
like
you
said,
it's,
you
know
elect
less
electricity.
That's
pumping
our
system
is
so
big,
something
that
is
new
before
working
at
pwsa.
I
worked
in
dc's
water
system.
C
This
was
less
of
an
issue,
but
here
in
pittsburgh,
like
barry,
said
it
takes
days
for
water
from
the
treatment
plant
to
reach
some
neighborhoods,
and
if
that
water
is
older,
it
you
actually
run
into
some
unanticipated
water
quality
issues,
which
is
another
reason
why
sometimes
you
might
see
us
do
what
we
call
flushing
opening
a
fire,
hydrant
and
actually
just
letting
water
run,
so
we
can
bring
in
fresh
water
into
certain
neighborhoods
that
have
dead
end
mains.
So
it's
a
you
know
there.
C
We
are
required
from
the
state
and
from
the
puc
to
put
out
messaging
about
conservation.
It's
a
great
way
to
reduce
your
bill
and
especially
for
lower
income
customers
of
fixing
that
leaking
sink
and
toil.
You
know
the
running
toilet.
All
of
those
things
that
can
drive
up
consumption,
you
know
we
just
happen
to
live
in
an
area
and
we
pull
from
the
allegheny.
That
is
really
plentiful
now,
but
that
doesn't
mean
in
the
future.
It's
always
going
to
be
plentiful,
clean
and
available.
So
it
is
really
a
push
pull
there.
C
One
way
that
utilities
are
addressing,
it
is
to
focus
on
billing
more
on
fixed
charges.
I
mean
there
are
certain
costs
that
we're
going
to
have,
regardless
of
how
much
you
use
in
your
individual
home
and
that
way
we're
not
incentivizing
more
use
to
be
able
to
get
the
revenue
that
we
need.
So
that's.
Why
sometimes
you
know
you
may
see
on
a
bill,
a
fixed
charge
versus
what
we
call
volumetric
charge,
but
it's
an
excellent
question.
I
don't
have
a
perfect
answer
for
you,
but
it's
certainly
something
we're
considering.
B
All
right,
thank
you.
Bill
freed
yeah.
S
I
had
a
a
question
about
rain
barrels
because
I
thought
it
was
so
cool
when
I
found
out.
You
know
that
the
city
like,
if
you
change
property
and
it
and
it
exchanges
hands
you
have
to
divert
the
water.
You
know
from
the
rain
water
going
into
the
sewage
like
into
the
property,
so
you
know
we're
not
paying
to
filter
and
treat
rain
water
same
as
we
are.
You
know
with
sewage.
I'm
curious
like
how
you
know
like
what
was
what's
the
cost
savings
of
that.
S
Is
there
still
a
current
program
like
the
people?
I
could
refer
them
to,
because
I
think
it's
brilliant
and
I'm
just
surprised
that
we
don't
do
it
across
borrows
as
well.
Just
the
city
does
it,
but
I
don't
know
where
it
came
from,
but
I
think
it's
a
great
program.
AC
Anything
related
to
rain
barrels
and
maybe
our
potential
future
incentives
programs.
You
could.
C
Offer
and
before
rebecca
jumps
in
I
I
apologize.
I
did
not
appropriately
recognize
rebecca
and
rachel
from
the
public
affairs
team
who
are
helping
us
out
today
and
help
us
out
always
critical
members
of
the
team,
I'm
a
former
member
of
the
public
affairs
team,
so
that
was
my
bad
there,
but
on
rain
barrels
rebecca
do
you
have
anything
to
add.
V
Yeah,
I
think
the
the
best
I
have
I'm
not
familiar
with
with
the
program
you've
mentioned
bill,
but
I
think
the
best
source
for
people
to
reach
out
to
for
rain
barrels
is
through
stormworks,
which
is,
I
believe,
a
program
within
within
the
nine
mile
run
watershed
organization,
and
they
do
help
outfit
people
with
with
rain
barrels
that
they
can
connect
to
to
connect
to
their
downspouts
and
try
to
divert
diver
rain
water
from
from
entering
the
the
sewer
system,
and
so
they
they
are
a
really
great
tool
to
have
to
begin
to
divert
and
collect
storm
water.
V
And
so
so
we
do
encourage
people
to
install
them.
We
we
have
a
lot
of
active
stormwater
projects
that
incorporate
green
infrastructure
and
when
we
do
speak
to
residents
about
these
projects,
we
know
we
do
share
some
information
about
how
collecting
stormwater
is
a
shared
responsibility
between
so
many
organizations
throughout
the
city
as
well
as
residents
and
and
rain.
Barrels
are
just
one
of
the
things
that
you
can
do,
and
we
do
have
a
section
on
our
website
that
also
addresses
some
of
the
resources
that
that
people
can
access
and
learn.
F
F
I
just
remembered
it
oh
perfect,
so
you've
eluded
a
couple
times
to
some
of
the
you
know,
flushing
and
you
know
some
lead
accedences
that
happened
maybe
around
2016
or
2017
or
so,
and
there
was
like
distribution
of
water
pictures
to
a
lot
of
neighborhoods.
F
I
remember
seeing
some
published
data,
probably
in
the
post-gazette
of
about
like
a
10
000
sample
household
sample
of
known,
like
lead
lines,
and
it
seemed
like
a
very
small
sample,
if
I
remember
correctly,
and
that
there
was
you
know
a
lot
of
extrapolation
by
neighborhood.
You
know
based
off
those
samples
of
how
to
prioritize.
F
So
I
heard
you
mention
will
that
you
know
census
data
is
used
for
prioritizing
lead
line
replacement.
F
C
F
C
Yeah
you're
you're,
absolutely
right
that
we
had
very
little
to
go
on
in
the
beginning,
but
three
years
in
you
know,
I
mentioned
that
we
replaced
8
000
lines
we
have
excavated.
Probably
I
want
to
say
close
to
twice,
if
not
more
so
you
know
that
is
going
into
where
we
believed
on
paper.
There
was
lead
and
then
we
actually
went
and
dug
it
up
and
verified
it,
and
that's
allowed
us
to
firm
up
our
data.
C
It
also.
It
took
quite
a
bit
of
time
to
scan
all
those
paper
documents
and
and
put
them
in
a
form
that
was
useful
for
us
to
be
able
to
look
at
and
then
again
we
also
have
this
real
in-person
recent
data
from
our
pwsa
plumbers
being
inside
homes,
replacing
water
meters
and
being
able
to
get
their
eyes
on
these
lead
service
lines.
We
also
had
a
program
that
you
know,
I
think
the
last
year
of
it
wrapped
up
this
year
called
curvebox
inspections,
where
we
put
a
camera
in
that.
C
Sometimes
you
see
that
circular
water
meter
cap
and
a
sidewalk
that's
actually
the
valve
that
allows
us
to
shut
off
water
to
the
service
line
if
there
were
a
leak
or
another
issue.
If
you
pop
off
that
cap,
sometimes
you
can
look
down
in
it
and
see
whether
or
not
the
the
line
is
made
of
lead,
so
we're
taking
photos
down
in
there.
It's
a
less
invasive
way.
C
So
there
are
a
lot
of
different
data
points
that
we
now
have
that
we
didn't
a
few
years
ago,
and
we
will
make
this
report
that
we're
submitting
to
the
state
on
the
inventory
publicly
available.
So
it's
it's
not
foolproof.
There's,
certainly
thousands
of
unknowns,
and
you
know
I
would
encourage
people.
There
are
a
lot
of
resources
on
our
website
to
be
able
to
go
into
your
own
home
and
try
to
deduce
whether
or
not
you
have
a
lead
line,
including
getting
a
free
test
kit.
C
So
you
know:
we've
made
progress
there
and
you
know
not
to
say
that
it's
it's
not
an
excuse,
but
if
you
went
to
another
older
city
they
don't
have
close
to
as
much
data
as
we
have
and
and
publicly
available
a
lot
of
cities
that
will
give
you
a
range
of
you
know
spanning
hundreds
of
thousands.
I
know
I
believe
it's
cleveland,
you
know
they're,
like
a
hundred
to
fifty
thousand.
They
really
have
no
idea
where
the
lead
is
within
our
system.
C
So
it's
an
issue
that
all
older
water
systems
in
the
northeast
and
mid-atlantic
area
are
dealing
with
and
we're
just
gonna
have
to
refine
that
data
over
time.
AC
B
Okay,
leanne.
W
Yeah,
I
just
had
a
quick
question
about
like
construction
and
basically
like
some
of
the
complaints
that
we
get
when
we
have.
Community
forums
are
like
the
water
company
will
rip
up
a
road,
and
then
the
gas
company
comes
right
behind
them
and
rips
the
road
back
up.
W
Do
you
guys
know
what's
going
on
between,
like
if
the
gas
company
is
going
to
come
behind
you
and
rip
up
the
road
and
also
like
the
sidewalks
getting
fixed
like
what
is
the
time
frame
on
that
kind
of
stuff
like
what
should
we
tell
people
to
expect
when
those
kind
of
things
go
on.
C
So
great
questions,
leanne
and
I'll
I'll
take
a
stab
at
it
and
barry
can
correct
me,
but
I
misstate
there
there's
so
many
different
kinds
of
work
that
we
could
be
performing
on
a
street
so
on
a
planned
project.
Let's
say
that
we
want
to
replace
the
water
main
on
your
street
because
we
know
it's
old.
It
maybe
has
had
several
breaks
in
the
past
and
we
we
take
some
time
leading
up
to
that,
to
coordinate
with
the
city
and
other
utilities
to
let
them
know
hey
we're
we're
gonna
be
on
grandview
avenue.
C
I
think
you're
my
mount
washington
neighbor
rightlyann.
Yes,
so
you
know
we're
gonna
be
on
grandview.
Is
there
anything
else
that
you
have
planned
there?
Let's
try
to
what
we
call
co-op
we'll
do
it
together,
so
we
only
have
to
repave
the
street
once
and
yes
it.
You
know
it's
still
painful
for
people
during
construction,
but
we're
not
tearing
up
a
new
street
that
doesn't
always
work,
but
we're
really
striving
to
work
with
our
utilities
and
the
city
to
get
better
at
that.
C
So
we
may
come
in
and
repair
a
water
main
dig
up
a
street
replace
a
section
of
it
and
then
maybe
you
know,
people's
gas
or
another
utility
has
a
plan
to
do
something
later
on
that
year
and
then
they're
tearing
up
the
street
that
we
repaved
and
so
a
certain
element
cannot
be
planned.
We
understand
the
frustration,
it's
it's,
not
a
good
use
of
your
rate
dollars,
you
pay
to
us
or
you
pay
the
other
utility.
If
we're
not
coordinating
when
we
can
sidewalks
are
kind
of
a
similar
issue.
C
You
know
when
not
a
whole
neighborhood
rather
several
blocks,
and
then
we
turn
that
area
over
to
what
we
call
a
restoration
contractor
who's
different
from
the
people
who
replace
the
lead
service
lines
and
they
come
through
and
make
the
sidewalk
and
road
repairs
the
sidewalk
repair
people
aren't
the
same
as
the
the
road
repair
people.
So
it
is
a
juggling
act
of
different
folks
who
need
to
get
in
all
while
the
weather
is
warm
enough
to
do
it.
C
So
right
now
you
know
if
you
have
a
sidewalk
in
your
neighborhood
that
we
haven't
gotten
to
yet
chances
are
we're
gonna
need
to
make
some
temporary
measures
to
make
it
safe
to
get
us
past
winter
and
then
we'll
be
back
in
the
spring
when
it
is
warm
enough
for
us
to
do
those
final
restorations,
so
we're
working
actually
on
creating
a
searchable
map.
C
For
you
to
be
able
to
put
in
your
address,
you
can
see
at
the
neighborhood
level
each
of
our
existing
sites,
where
we
have
work
that
might
have
an
outstanding
restoration,
whether
it's
sidewalk
or
road,
and
you
can
get
an
eta
on
that.
We
have
sort
of
a
beta
version
of
that
right
now
and
I
think
next
construction
season
barry
and
his
team
working
with
our
gis
team
will
have
something
up.
That'll
be
more
usable
because
I
know
that's
frustrating
to
not
have
those
answers.
C
But
if
you
ever
do
have
a
question
and
you
you
want
to
know
when
we
might
get
to
something
like
leah
offered,
you
can
reach
out
to
the
mayor's
office
of
community
affairs,
but
you
can
also
reach
out
directly
to
pwsa
and
we
will
get
you
that
information.
D
Yeah
he
will.
You
had
mentioned
earlier
that
every
resident
in
the
city
of
pittsburgh
does
pay
for
waste
water,
but
I've
recently
come
to
find
out
that
there
there
are
some
residents
who
are
still
on
septic
tanks
and
I'm
just
curious.
C
AB
So
jacob
we
do
have
a
relationship
with
alka-san,
where
we
exchange
information
with
respect
to
the
sewage
treatment
charges
that
appear
on
our
bill,
and
so
some
of
the
things
that
alka-san
provides
to
us
are
information
about
biochemical
oxygen
surcharges
that
some
commercial
customers
actually
contribute
to
their
system.
So,
in
addition
to
billing
those
increased
charges,
we
also
get
information
about
customers
who
have
alternate
sewage
methods,
alternate
methods
of
treating
their
sewage.
AB
So
there
are
less
than
50
septic
customers
throughout
the
city
of
pittsburgh
and
they
tend
to
be
in
areas
that,
as
well
alluded
to
earlier,
were
brought
into
the
city
later
on
and
they're
closer
to
suburban
neighborhoods
boroughs
and
townships.
So
it's
it's
pretty
uncommon.
There
are
some
that
I
am
familiar
with
that
are
right
off
of
banksville
road,
which
is
still
very
close
to
the
city
line
and
some
of
the
properties
that
we
have
down.
AB
B
Me
too,
I
think
I've
seen
the
pwsa
cla
presentation
like
six
times
now
and
I
always
learned
something
new.
So
this
is
super
helpful.
Okay,
I'm
gonna
go
to
kelsey
and
then
I'll
loop
back
around
to
matt
and
larry,
since
you
guys
have
have
had
an
opportunity
to
ask
questions
already
so
kelsey.
L
Right
thanks,
so
I
had
a
question
about
the
outflows
along
the
riverfronts
now
that
I've
been
getting
a
lot
more
up,
close
and
personal
with
them,
and
I
had
understood
that
they
were
all
that
most
of
them
were
alka-san
was
really
responsible
for
them,
but
now
I'm
coming
to
understand
that
they're
dually
permitted
between
both
alkaline
and
pwsa.
So
I'm
just
hoping
you
could
kind
of
explain
what
pwsa's
role
is
with
those
outflows
yeah,
that's
it!
Thank
you.
AA
Sure
pwsa
has
one's
csos
and
sso,
so
combined
sewer
overflows
are
sanitary
overflows
that
there's
a
segment
that
are
specifically
assigned
and
permitted
to
pwsa
and
then
there's
those
that
are
the
responsibility
solely
of
alka-san.
AA
I
would
have
to
quickly
look
up
for
you
to
get
the
breakdown
of
the
numbers,
but
let's
say
for
pwsa
will
is
the
number
you're
recalling
somewhere
around
36.
A
C
AA
System
combined
sewage,
yeah,
so
a
high
peaking
of
excess
capacity
or
a
lacking
of
capacity
within
the
sub
system
at
peak
storm
events
will
carry
a
higher
degree
of
storm
water,
but
there's
also
sewage,
combined
with
it.
L
Okay
and
for
some
and
and
you
know,
as
we
do
a
lot
of
cleanups
on
the
riverfronts,
and
so
you
can
see
a
lot
of
garbage
kind
of
collecting
around
those
outflows
that
are
coming
out
during
those
storm
events,
and
has
there
been
any
exploration
of
capturing
garbage
and
rather
than
just
having
volunteers,
go
and
pick
it
up
by
hand.
AA
So,
there's
a
number
of
approaches
that
are
investigated
right
now,
we're
trying
to
address
some
of
the
minimization
within
the
systems
to
be
able
to
have
the
capacity
some
of
that's
afforded
through
green
infrastructure
projects.
That
are,
you
know,
with
the
intent
of
decreasing
the
amount
of
basement
backups
as
well
as
sewer
overflows.
So
that's
one
approach
and
alka-san
is
also
embarking
on
a
very
large
program.
AA
B
Thanks
interesting,
we'll
circle
back
to
matt.
E
C
Yeah
matt,
you
know
the
and
the
dynamic
between
us
and
alka-san
is,
is
odd
right.
So
we're
our
we're
our
own
municipal
authority
and
we're
a
city
authority.
Whereas
alcacean
is
a
county
authority,
we're
both
governed
by
board
of
directors.
C
C
We,
you
know,
as
a
you
know,
I
am
the
the
only
individual
that
the
board
hires
and
then
you
know
the
organization
kind
of
flows
through
my
role,
but
in
terms
of
oversight,
you
know
that
there's
the
the
hiring
and
firing
of
me
from
the
board
and
and
they
set
the
strategic
direction
for
the
organization,
but
you're,
absolutely
right
that
our
we,
our
regulators,
play
a
huge
role
in
its
its
epa.
C
They
regulate
us
both
on
the
drinking
and
in
wastewater
or
what
we
it's.
The
safe
drinking
water
act
and
the
clean
water
act
are
the
two
fundamental
laws
that
we
have
to
abide
by
and
then
there's
also.
This
new
wrinkle,
the
public
utility
commission
and
they
have
a
number
of
not
just
rate
requirements
but
service
requirements.
So
somebody
is
unhappy
with
the
answer
that
they
get
when
they
call
with
a
problem.
They
can
appeal
to
them.
C
You
know
those
are
probably
the
the
primary
oh
and
then
I
forgot
so
epa
delegates,
a
lot
of
their
enforcement
to
the
state
and
the
state
has
a
department
of
environmental
protection
as
well,
and
we
work
closely
with
them
and
they
pro
we
probably
work
the
most
day-to-day
with
them
as
our
regulator.
Again,
both
on
the
drinking
water
side
and
the
clean
water
side.
We
also
have
permits
for
air.
So
if
we're
running
diesel
pumps,
we
need
to
get
a
permit
from
the
allegheny
county
health
department.
C
So
a
lot
of
different
permits
to
to
juggle,
but
those
are
probably
the
the
primary
oversight
agencies
that
we
have
to
deal
with
on
a
daily.
K
Thank
you.
I'm
still
trying
to
process
your
capital's
coming
slide,
and
if
I
saw
correctly
your
spending
in
each
of
the
upcoming
years,
through
I
think,
through
26,
will
essentially
dwarf
the
capital
spending
budget
of
the
entire
city
and
more
significantly
each
year
will
be
nearly
an
order
of
magnitude
larger
than
your
budget
was.
I
think
it
was
in
2017
or
2018..
Z
I
didn't
know
if
you
wanted
to
tag
on
it.
First
I'll
comment
on
it.
Well,
I
guess
to
address
the
first
question
your
analysis,
or
I
guess
your
understanding
of
that
slide
was
correct.
You
have,
I
guess.
When
you
look
at
it,
you
have
to
realize
that
we
are
dealing
with
years
of
this
disinvestment,
so
we're
going
to
see
a
trend
where
we
go
up
and
then
we're
going
to
come
down
and
level
out.
Z
That's
really
kind
of
how
that's
going
to
work
and
right
now
we're
obviously
not
ramping
up
phase
and
then
we'll
come
down
over
the
next
seven
to
ten
years
and
flatten
out.
So
that's
kind
of
the.
I
guess
the
first
piece,
your
question
there.
The
second
is
related
to
how
we're
going
to
fund
all
this
work.
That's
a
great
question
just
given
everything
that
we
need
to
do.
We
do
have
a
lot
of
different
approaches
and
how
we're
going
to
attack
and
how
we're
going
to
fund
the
program.
Z
The
first
is
obviously
through
rates.
That's
the
most
straightforward
way,
but
that's
not
the
only
way,
we're
looking
at
funding
the
capital
improvement
plan.
We
have
a
number
of
you,
know,
applications
and
initiatives
going
forward
with
the
state's
you
know:
investment
office
called
penvest,
or
they
fund
specifically
water
and
sewer
programs
at
extremely
low
interest
rates.
A
lot
of
the
times
you
can
get
an
interest
rate
at
one
percent
or
maybe
even
lower,
and
we
haven't
you
know,
had
success
with
that
program
over
the
past
two
to
three
years.
Z
We're
going
to
look
to
continue
to
capitalize
on
that.
As
long
as
we
can
moving
forward
with
that
same
program,
they
also
have
a
number
of
grant
opportunities
that
we're
going
to
be
submitting
applications
for
as
well
an
example
of
that
next
year,
they're
formulating
together
a
program
for
lead
service
line
replacements
and,
as
far
as
my
understanding
goes,
that's
a
grant
program
as
well.
Z
So
that's
another
application
that
we're
going
to
be
submitting.
You
know
for
our
program
as
we
move
forward
so
on
the
state
level.
There's
definitely
some
relief
that
we're
going
to
continue
to
go
after
you
know
in
the
coming
years,
on
the
federal
level
on
a
higher
level,
the
epa
has
a
program
called
wiffia.
Z
The
other
problem-
or
I
guess
the
other
approach
that
we
look
at-
is
a
source
called
paygo
funding
which
really
means
that
in
current
year
revenue,
so
in
the
you
know
the
revenues
we
bring
in
on
an
annual
basis,
we
fund
a
portion
of
that
you
know
with
capital
monies
and
what
that
does.
I
guess
in
plain
language
it
allows
us
not
to
borrow
money
to
complete
those
projects,
really
we're
using
that
you
know
funding
immediately
and
that
thereby
you
know
alleviates
or
relieves
any
future
obligations
to
repay
debt.
So
that's
another.
Z
Z
All
that
being
said,
I
think
the
takeaway
is,
you
know
we're
not
just
you
know
going
to
increase
rates
overnight
and
say
this
is
what
you
know.
This
is
what
it's
going
to
cost.
We
realize
that
you
know
it
is
a
burden
on
our
ratepayers
and
we're
doing
everything
we
can
to
really
balance
that
out
and
alleviate
as
much
of
this
as
we
can.
A
C
And
just
real,
quick
just
for
for
context,
larry
we're
we're
right
on
par
with
cities
that
are
around
our
size
and
age
in
terms
of
the
amount
of
debt
that
we
have.
It's
a
you
know
really
the
only
way
to
finance
massive
infrastructure
projects
like
this,
and
there
is
a
benefit
that
it
actually
spreads
across
spreads
the
costs
across
multiple
generations,
so
we're
living
proof
that
this
stuff
can
last
for
a
hundred
years.
C
It's
not
it's
not
necessarily
fair
for
everyone
living
in
the
city
in
2020
who
pays
a
bill
to
pay
for
the
next
100
years.
So
that's
one!
You
know,
while
you
do
obviously
pay
interest
and
what
we
call
debt
service
when
you
take
out
those
long-term
loans,
you
do
spread
the
costs
across
multiple
ratepayers
and
generations.
G
Yeah
thanks
thanks
for
presentation,
so
I
had
that
question.
It's
just
like
kind
of
two
parts.
It
just
shot.
Curiosity
mostly
for
me
what
what
are
all
like
all
the
factors
that
go
into
the
the
boil
water
advisory
thing,
and
is
there
a
threshold
like
a
minimum
threshold
when
that
is
delivered
to
the
to
the
public.
C
This
is
an
area
where
we're
regulated
by
the
pennsylvania
department
of
environmental
protection
and
they
have
a
an
interpretation
of
the
regulation
that
if
there
is
an
instance
where,
let's
say,
there's
a
water
main
break
that
isn't
addressed
quickly
enough
and
you
get
a
condition
which
could
be
considered
negative
pressure.
So
the
concern
is
that
the
water
main
loses
pressure
through
a
break
and
when
that
happens,
there's
a
potential
for
contaminants
to
enter
into
that
main
and
cause
a
water
quality
issue.
C
So
we
we
have
a
number
of
monitors
out
in
our
system,
they're
not
everywhere,
but
we're
adding
more.
I
think,
on
a
monthly
basis,
to
determine
what
the
pressure
state
is
in
a
given
area.
So
we
get
kind
of
a
warning
sign.
This
isn't
within
the
normal
range
of
pressure,
and
then,
if
we
see
it
go
into
negative,
then
we
would
look
at
our
mapping
and
our
pressure
districts
and
try
to
determine
where
that
negative
pressure
impact
could
be
we're
very
conservative.
C
We're
going
to
cast
a
wider
net,
we're
also
going
to
use
information
provided
from
customers
who
call
us
and
say
hey.
I
turned
on
my
tap.
I
have
no
water
and-
and
those
are
the
instances
for
the
most
part
when
we
would
issue
a
boil
water
advisory
and
it's
why
we
say
it's
precautionary.
C
We
then
have
to
do
testing
to
make
sure
that
there's
adequate
chlorine
in
the
water
and
there's
no
presence
of
a
bacterial.
You
know
a
micro
biological
issue,
so
we
have
to
run
two
cycles
of
those
tests
before
we
lift
the
boil
water
advisory.
C
Other
places
that
I
have
lived
and
worked
kind
of
approach
it
differently,
but
that's
currently
dep's
interpretation,
it's
all
self-reported!
So
we
we
let
dep
know,
and
then
we
make
that
call
and
there
there
could
be
other
instances
where
a
contaminant
could
be
found.
A
low
chlorine
level
could
be
detected
where
we
would
call
a
boil
water
advisory.
Those
have
not
happened
in
recent
history,
but
sometimes
you
will
read
of
other
utilities
who
have
to
do
that
so
that
might
be.
C
You
know
if
there's
a
water
quality
concern
that
is
somehow
verified
in
testing,
then
that
could
also
trigger
a
boil
water
advisory,
but
typically
it's
associated
to
a
break
on
a
a
big
line.
That
kind
of
we
use
the
term
dewaters
the
system
that
presents
that
risk
that
something
could
enter
the
drinking
water.
G
Thanks
thanks
appreciate
that,
and
I
guess
I'm
feeling
one
more
question,
I'm
sorry,
I'm
feeling
bold,
I
guess,
listen
to
will
and
bill
talked
about
earlier
their
question
about
cleveland
marketing,
their
water
drinking
water,
as
opposed
to
the
bottled
water.
So
I
guess
I'm
just
just
gonna
ask
like
right
now.
Can
you
say
that
that
pittsburgh,
water,
you
can.
A
C
Yeah
I
mean,
I
think,
the
the
issue
with
water
quality
oftentimes
boils
down
to
the
individual
property,
so
we
have
instances
where
there
could
be
one
individual
living
in
a
very,
very
large
home
by
themselves,
not
using
much
water
and
they
haven't
yet
brought
in
enough
of
the
water
treated
with
orthophosphate
into
that
lead
service
line.
So
they
may
have
an
elevated
lead
level,
whereas
you
know
someone
a
block
or
two
away
is
getting
the
full
benefit
of
orthophosphate
and
they
don't
have
a
detectable
lead
level,
even
if
they
have
a
lead
service
line.
C
So
I'm
not
it's
a
it's
a
bit
of
a
cop-out
to
answer
your
question,
but
it
is
property
dependent.
I
don't
want
to
you
know
I
can't
say
with
absolute
certainty
without
us
analyzing,
but
in
general,
our
water
quality
is
on
par
with
public
water
systems
that
are
regulated
across
the
country.
I
mean
I
would
I
drink
tap
water.
We
have
a
young
child
at
home.
You
know
I
I
do
not
have
any
concerns
about
its
water
quality.
C
Drinking
public
drinking
water
utilities
like
us
are
highly
regulated
the
testing
that
we
have
to
conform
to
and
report
to
epa
and
the
dep
is
far
more
expensive
than
drinking
water,
bottled
water
companies
and
often
times
bottled
water
companies
are
pulling
municipal,
tap
water
and
putting
it
into
bottles.
So
the
the
issue
here
is,
you
know,
a
sort
of
a
plumbing
and
service
line
issue.
C
G
Cool,
thank
you.
I
appreciate
it.
You
know
just
just
take
taking
a
stab
there.
Thank
you
for
bothering
with
me
you
and
me.
C
No
no
problem
and
those
plastic
water
bottles
end
up
in
our
storm
drains
and
and
down
by
the
river.
So
that's
true,
it's
very
it's
often
10
times
more
expensive
than
you
know
a
couple
cents,
a
gallon
for
for
the
tap
water
that
you
already
have
in
your
home.
So
it's
a
it's,
certainly
a
relevant
debate.
B
Thanks
and
then
it
looks
like
we
will
close
it
out
with
ally.
F
Great
okay,
could
you
I'm
gonna
try
to
sneak
in
too?
I
hope
my
classmates
will
indulge
me
in
that
and
then
I'll
be
done
as
the
lines
have
been
replaced
are
the?
Can
you
tell
us
about
any
job
goals
or
or
benchmarks
that
you're
trying
to
set
for
that
construction
to
be?
You
know,
work
done
by
you
know,
workers
in
in
pittsburgh
and
perhaps,
as
you
know,
apprenticeship
opportunities
for
workers
in
pittsburgh
and
then
my
second
is:
are
there
any
sort
of
like
consistent
risks?
F
You
know
by
like
big,
commercial
or
industrial
users
that,
like
the
authority
is
you
know,
coordinating
with
dep
over.
C
Both
really
good
questions
ali
on
the
first
one
on
workforce,
it's
an
area
where
I
think
we
have
some
work
to
do
you
know
the
lead
line.
Replacement
program
is
one
that
we
were
under
tight
timeline
to
pull
together
and
execute
in
order
to
meet
our
mandates
and
just
do
the
right
thing
and,
like
ed
said,
our
goal-
and
I
think
I
didn't
but
barry
both
said.
Our
goal
is
to
replace
all
the
lead
lines
by
2026.
C
we
have
had
a
local
labor
shortage
on
positions
in
the
construction
and
trades.
C
I
have
been
told
anecdotally,
I'm
not
an
expert
that
a
lot
of
that
is
due
to
higher
wages
being
paid
at
facilities
like
the
cracker
plant
in
I
believe
it's
beaver
county,
so
getting
individuals
to
join
pwsa
either
as
employees
or
contractors
you
know
from
pulling
them
from
the
city
has
been
a
challenge:
incentivizing
our
contractors
to
hire
our
customers
and
in
turn
you
know
our
customers
are
paying
for
these
investments.
If
they're
interested
in
working
for
us,
whether
directly
or
on
a
contractor
basis.
That
makes
a
lot
of
sense.
C
It's
something
we
need
to
incentivize.
There's
like.
I
said
as
we
mature
and
grow
we're
going
to
start
factoring
that
in
more.
So
that's
a
great
point,
your
second
question
about
industrial
users
upstream
in
the
allegheny
river.
I
am
not
aware
of
anything.
We
are
members
of
a
sort
of
a
regional
basin
group
of
water
providers
that
share
information.
C
So
that's
the
only
issue
in
recent
history
that
I
am
aware
of
these
pfas
chemicals,
and
I
it's
p-f-a-s
and
I'm
scared
at
this
hour
to
try
to
pronounce
it
for
you
guys,
but
it's
the
one
that's
been
in
the
the
movies,
I'm
sounding
like
an
old
man.
You
know
the
movies
are
talking
about
it,
but
I
think
you've
seen
some
nodding
heads.
You
know
what
I'm
talking
about
the
chemical
that
the
drinking
there
you
go.
C
The
drinking
water
industry
as
a
whole
is
very
concerned
about
because
we're
not
creating
it,
but
we're
gonna
be
asked
by
our
regulators
to
try
to
treat
and
eliminate
it,
even
though
it
is
a
byproduct
of
a
chemical
process,
that's
used
in
a
number
of
different
things
and
actually
is
very
prevalent
on
air
force
bases.
C
The
air
force
base
is
actually
you
know
located
by
the
airport
and
we
don't
pool
water
there,
but
I
know
that
water
utility
has
seen
some
increased
levels.
We
are
monitoring
it.
We're
sharing
that
data
up
on
our
website,
it's
available
for
anyone
who's
interested.
Q
B
I
think
we
really
appreciate
the
discussion
and
just
the
chance
to
have
a
candid
conversation
here
tonight,
just
a
reminder
to
everybody
on
the
call
that
we
do
have
a
private
page
on
engage
pgh,
which
is
the
city's
online
engagement
platform,
where
we,
where
I
can
provide
additional
materials
such
as
tonight's
powerpoint
links
to
any
of
the
websites
that
we've
talked
about
tonight.
B
Contact
information.
Things
like
that.
So
please
be
sure
to
check
out
that
page
afterward
to
go
into
a
little
bit
more
detail
on
some
of
these
things
also
get
a
chance
to
watch
that
fun,
video
that
we
didn't
fully
get
to
see
tonight
I'll,
be
sure
to
post
that
and
yeah.
Just
thank
you
so
much
pwsa,
I
think
rachel.
You
had
one
more
slide
to
put
up
with
just
some
additional
resources
just
to
leave
up,
but
other
than
that.
B
I'm
just
gonna
do
another
clap
emoji
and
thank
you
all
so
much
for
your
time.
We
really
appreciate
it
and
I
hope
everyone
has
a
great.