►
From YouTube: Pittsburgh City Council Post-Agenda - 8/31/23
Description
Discussion on PWSA rate increase & water/sewer utilities
A
B
So
welcome
to
our
fellow
council
members
I'm
happy
to
introduce
Our
Guest
today
from
the
Pittsburgh
Water
and
Sewer
Authority
will
Pickering
chief
executive
officer,
Edward
Barca
Director
of
Finance
and
Julie
mackling,
director
of
customer
service,
I'm
happy
to
turn
it
over
to
our
guests
to
without
further
Ado
to
get
started
on
the
presentation.
Excellent.
C
Thank
you,
councilwoman
strasberger,
as
mentioned
I'm
will
Pickering
I'm,
the
chief
executive
officer
of
the
Pittsburgh
Water
and
Sewer
Authority
and
and
June
of
this
year,
marked
my
third
year
in
this
role.
I
joined
pwsa
in
late
2016
and
have
really
had
the
benefit
of
seeing
our
organization
progress
and,
obviously
a
lot
of
transformation
that
we
have
undergone
since
that
time.
I'm
really
proud
of
our
team
I'm
joined
by
two
key
team
members
here
today.
C
Our
plan
is
just
to
walk
through
some
of
the
the
core
initiatives
and
our
our
status
and
then
we'll
get
into
some
of
the
nuts
and
bolts
of
the
current
rape
proposal.
That's
before
the
Public
Utility
Commission,
as
a
snapshot
of
of
who
we
are
I'm,
not
going
to
walk
through
each
of
these
stats.
But
what
we
call
our
customers
are
the
number
of
accounts
that
we
have
about.
116
000
they're
made
up
of
combined
accounts
with
where
customers
are
getting
our
drinking
water,
our
sewer
conveyance
and
our
storm
water
services.
C
Customers
who
receive
their
drinking
water
from
another
drinking
water
utility,
receive
our
storm
water
and
sewer
services.
And
then
we
do
have
a
small
segment
of
our
customer
base.
That's
relatively
new
within
the
last
few
years
that
are
storm
water
only
so
these
are
accounts
that
we
have
now,
where
they're
paying
an
impervious
based
fee
for
the
storm
water
elements
of
their
property.
So,
for
example,
a
surface
parking
lot
that
wasn't
receiving
drinking
water
from
us
previously
is
now
paying
a
storm
water
fee.
So
that's
a
relatively
new
element
of
our
customer
base.
C
We
have
a
vast
amount
of
infrastructure
and
assets
that
we
are
responsible
for
pretty
safe.
To
say,
most
of
it
is
old
or
very
old
1200
miles
of
sewer
lines
and
about
a
Thousand
Mile,
a
thousand
miles
of
drinking
water
lines,
and
then
we
have
those
at
those
other
assets
and
I
do
want
to
call
out
valves
and
fire
hydrants
they're,
often
forgotten
fire
hydrants
are
only
forgotten
until
there's
an
emergency.
C
Foreign,
so
just
taking
a
step
back
on
and
who
we
are
and
the
direction
that
we
are
headed.
A
few
years
ago
we
underwent
a
strategic
planning
in
Mission,
Vision
and
values
process
with
our
staff
and
including
our
board
of
directors,
which
I'm
very
pleased,
councilwoman
Strasburg,
who
serves
on
our
executive
committee,
and
you
know
I
I'm
again
not
going
to
walk
through
each
of
these.
C
But
the
the
point
here
is
that
our
mission
and
where
we're
really
trying
to
focus
as
an
organization
is,
we
are
critical
to
Public
Health
and
not
just
in
the
city
of
Pittsburgh.
But
the
entire
region
relies
on
pwsa
to
provide
safe
and
reliable
drinking
water,
as
well
as
take
that
used
drinking
water
and
get
it
to
Al
qasan
for
treatment,
and
we
are
also
focused
on
future
generations
and
I
think,
unfortunately,
due
to
I'm
sure
very
legitimate
reasons.
C
The
organization
lost
its
way
in
that
respect
and
what
what
this
team
is
trying
to
do
with
leadership
from
our
board
is
to
focus
on
that
future.
Generations
make
sure
we're
making
the
Investments
so
that,
when
we're
all
gone,
we're
leaving
them
with
a
water
system,
that's
going
to
be
able
to
last
another
100
years
or
so,
as
I
mentioned
we're
dealing
with
100
year
old
assets,
and
we
there's
a
lot
of
work
that
we
need
to
catch
up
on.
C
But
we
really
believe
we're
the
team
to
do
that,
and
our
vision
for
the
future
is
really
building
that
trust,
which
is
one
of
the
reasons
I'm
so
excited
to
be
here
today.
Is
you
know,
we're
looking
for
every
opportunity
to
educate
our
customers
on
that
mission
and
vision
and
the
projects
and
initiatives
and
services
that
we're
able
to
provide
them.
C
I
mentioned
Environmental
Compliance
here,
because
you
know
in
recent
history
and
during
my
tenure
at
pwsa,
you
know
when
I
started
there.
There
really
was
a
lack
of
focus
and
attention
on
Environmental
Compliance
and
when
we
use
that
term,
you
know
there's
a
lot
of
different
ways
to
look
at
it,
but
Regulatory
Compliance,
so
making
sure
that
our
drinking
water
meets
or
exceeds
all
standards
and
making
sure
that
we
file
all
of
our
reports
and
that
we
comply
with
our
consent
order
and
agreements.
So
these
are
and
we'll
get
into
them
in
the
future
slides.
C
But
we
are
in
legal
agreements
with
both
federal
state
and
County
governments
to
execute
on
certain
projects
and
to
create
certain
programs
and
environmental
compliance
program
is
a
core
initiative.
It's
one
that
we
talk
to
our
board
about
quite
a
bit
and
we've
seen
some
some
awesome
Evolution
there.
So
Environmental
Compliance.
You
know
it's
related
to
our
core
values
and
it
is
our
focus
on
that
has
really
enabled
us
to
to
get
Beyond
on
some
of
the
past
missteps
we
did
have
a
settlement
with
the
Attorney
General's
office.
C
I'll
say
we
were
able
to
completely
resolve
early
this
year
that
we're
really
proud
to
put
that
behind
us.
That
was
a
settlement
that
was
related
to
lead
service
line,
replacement
and
Lead
exceedance,
so
we're
moving
beyond
and
retiring
some
of
these
Environmental
Compliance
obligations,
but
there's
still
more
work
to
do
there.
C
We
are,
and
it's
one
of
the
reasons
why
Julie's
joined
us.
You
know
we're
very
focused
on
customer
assistance.
We
recognize.
We've
asked
a
lot
more
of
our
customers
in
the
last
few
years
than
we
traditionally
have
in
the
past,
and
in
recognition
of
that,
we
need
to
offer
programs
for
customers
that
need
assistance,
whether
it's
one
time
or
on
an
ongoing
basis
if
they
find
that
the
charges
that
we
have
or
the
bills
are
unaffordable
and
I
am
very
proud
of
what
we
have
developed
to
date.
That's
here
on
this
slide.
C
We
have
a
monthly
bill
discount
program.
We
have
payment
plans
that
can
offer
what
we
call
a
rearage
forgiveness
and
that's
really
forgiving
some
of
that
past
due
debt.
As
you
maintain
that
current
bill
history,
we
have
a
winner
shut
off
moratorium
that
has
been
in
place
for
several
years
now
and
I
do
want
to
credit
councilwoman
gross.
Her
time
on.
C
Our
board
was
really
instrumental
in
making
sure
that,
even
prior
to
puc
regulation
that
we
had
that
winter
moratorium
in
play,
and
then
we
we
do
have
a
lot
of
programs
in
place
for
those
who
are
interested
in
having
their
lead
service
line
replaced.
So
if
anyone
believes
that
they
have
a
lead
service
line,
we
have
an
option
for
you,
in
addition
to
our
commitment
to
eventually
getting
to
all
lead
service
lines
in
our
system
by
2026.
C
the
final
bullet.
There
is
our
cares
team
and
it's
a
team
within
Julie's
Department
that
is
specifically
dedicated
to
working
through
these
issues
and
connecting
our
customers
with
the
programs
that
we
have
in
place
that
again
I'll
say
really
match
up
with
anything
that
I
have
seen
across
the
country.
We
spend
a
lot
of
time
benchmarking
ourselves,
and
this
is
an
area
that
we
will
continue
to
refine
and
improve
upon,
but
and
even
as
part
of
our
rate
cases
we're
proposing
to
expand
it.
But
I
think
it's
we're
doing
some
very
good
things
here.
C
C
C
It
is
very
difficult
to
do
apples
to
apples,
so
we
decided
to
to
do
the
drinking
water
rate,
each
municipality
in
different
utilities
bill
for
different
things
so
before
anyone
jumps
out
of
their
seat
recognize.
These
are
just
water
charges.
Pwsa
bills,
as
I
mentioned,
include
a
storm
water
fee,
and
then
we
have
a
sewer,
conveyance
charge
or
a
volumetric
sewer,
conveyance
rate,
and
we
bill
for
alcasan.
So
that's
why
the
the
top
the
bottom
dollar
total
amount
is
different
than
these
numbers.
C
But
if
you
look
at
our
regional
peers
as
well
as
the
investor
on
utilities
such
as
Pennsylvania,
American
and
aqua
American,
our
current
rates
are
are
pretty
close,
and
this
is
something
that
we're
constantly
monitoring
I.
Also,
you
know
we're
offering
different
programs
in
our
different
stages
of
our
Capital
planning,
so,
for
instance,
to
my
knowledge,
aqua
and
Pennsylvania
American
are
not
going
close
to
as
much
lead
service
line
replacement
as
pwsa
has
done
and
is
committed
to
do
over
the
next
few
years.
C
So
you
know:
where
do
those
dollars
go
is
really
where
we're
going
to
take
a
turn
here
and
focus
in
on
I
will
say
at
the
outset.
We
look
for
every
opportunity
to
offset
the
Investments
that
we
need
to
make
with
external
sources
of
funding.
So
when
I'm
saying
that
I'm
saying
grant
opportunities,
Ed's
team
has
been
superb
in
getting
us
low
interest
loans
and
grants
from
the
state
and
federal
government
we'll
get
into
some
of
that
as
a
municipal,
publicly
owned
utility.
C
So
this
this
next
pie
graph
is
really
you
know
our
operating
budget.
So,
on
the
right
hand,
side
we
we're
listing
out
the
different
buckets.
As
you
can
see,
a
large
amount
of
our
operating
budget
is
actually
that
passed
through
from
alcasan,
so
we
bill
on
behalf
of
on
behalf
of
them,
and
then
we
provide
payment
for
the
entire
city
for
those
customers,
regardless
of
our
ability
to
collect.
So
that's
an
arrangement,
that's
been
in
place.
C
I
think
you
know
pretty
much
since
pwsa's
existence
and
that
explains
that
yellow
piece
of
the
bar
but
I
think
the
light
blue
is
one
that's
very
important.
It's
Debt
Service
as
we're
going
to
get
into.
We
have
a
lot
of
Capital
Improvements
in
those
Capital.
Improvements
are
financed
traditionally
through
municipal
bonds
and
we
have
to
pay
the
debt
service
on
those
bonds
and
and
that's
our
existing
Debt
Service
payment
in
2023.
C
C
We
like
this
slide
because
I
think
it
really
tells
the
story
of
where
we
were,
which
you
look
in
the
2013
period
of
time.
The
organization
from
what
we
have
been
told
and
observed
through
the
data
is
that
they
were
spending
just
enough
money
on
Capital.
So
these
are
the
the
water
mains,
the
sewer,
Mains
pieces
of
infrastructure
or
treatment
plant.
They
were
fixing
what
was
broken
and-
and
that
was
in
maybe
a
good
scenario.
C
They
were
able
to
fix
what
was
broken
and,
as
you
can
see,
as
time
elapsed,
the
the
transition
went
to
a
more
proactive
Capital
Improvement
plan,
identifying
you
know
what
we
needed
to
do
to
get
the
infrastructure
stable,
and
that
is
in
the
2018
time
period.
That
was
actually
the
board
of
directors
prior
to
puc
regulation
implemented
a
large
rate
increase
for
us
to
be
able
to
get
begin,
replacing
lead
service
lines
and
develop
a
proactive,
Capital
Improvement
plan,
including
things
like
water
main
and
Sewer
main
Replacements.
C
Now,
though,
the
dollar
amounts
have
continued
and
will
continue
into
the
future,
largely
due
to
the
consent,
order
and
agreement
projects
that
we
have
in
place.
Something
we're
calling
the
water
reliability
plan
that
we're
going
to
be
getting
into,
but
those
in
some
about
half
a
billion
dollars
worth
of
construction
projects.
That's
our
estimate,
so
this
need
for
Capital.
Spending,
unfortunately,
is
not
going
away,
but
again
will
give
us
that
drinking
water
system
that's
going
to
present
the
new
generation
of
pwsa
customers
with
a
water
system.
They
can
rely
on.
C
So,
just
a
quick
few
examples
to
provide
some
real
life
exam
when
we
talk
about
Capital
Improvement.
What
are
we
talking
about
here
and
that
photo
is
actually
one
taken
recently
in
councilwoman
gross's
district
there
we
are
doing
a
large
diameter
water
main
project,
that's
going
to
allow
the
Highland
one
and
Highland
2
Reservoir
systems
to
be
able
to
flow
off
of
one
another,
providing
resiliency
and
redundancy,
so
that
is
actually
a
large
diameter
drinking
water
pipe
that
is
being
installed
and
lowered
into
the
ground.
C
In
Highland
Park
last
year
we
were
able
to
replace
nine
miles
of
water
main
and
that
again
represents
our
focus
on
getting
those
older
pieces
of
infrastructure
out
of
the
system.
We
prioritize
Mains
based
on
their
history
of
breaks.
If
they
have
lead
service
lines,
we
want
to
get
to
those
first
and
we
weigh
in
economic
Justice
information
so
that
we're
able
to
prioritize
some
of
those
communities
that
have
traditionally
been
forgotten.
C
We
get
into
I
won't
walk
through
all
of
those
details,
but
I
do
have
to
call
out
our
sewer
infrastructure,
which
is
often
forgotten,
because
it's
buried
even
deeper
than
the
drinking
water
infrastructure.
And
we
are,
you
know
at
nine
miles
of
sewer
rehabbed
last
year
that
sometimes
what
we
call
Point
repairs
the
sort
of
spot
repairs
of
the
sewer
or
a
lining
technology
that
can
add
an
additional
50
years
or
so
of
life.
To
that
sewer,
without
having
to
excavate
and
do
costly
replacements.
C
So
here
it
may
be
a
little
bit
difficult
to
see
the
numbers,
but
the
message
we're
trying
to
get
across
here
is
those
water,
reliability
projects
and
core
elements
of
our
Capital
plan
are
really
nearly
70
percent
of
what
we
have
planned.
The
drinking
water
reliability
plan
here,
as
I
mentioned,
is
nearly
budgeted
over
the
next
five
years
at
nearly
half
a
billion
dollars.
C
Small
diameter
water,
main
replacement
program
is
also
a
very
high
dollar
amount
lead
service
line
replacement
if
we
are
to
continue
toward
our
goal
of
replacing
all
lead
service
lines
by
2026,
we
need
to
make
those
levels
of
investment
and
then
you
kind
of
see
some
some
smaller
areas
of
essential
infrastructure.
So
you
know
there
are
other
things
that
we
do
that
are
not
listed
on
here
that
we
know
we
want
to
do
more
of
and
have
to
do
more
of
their
Investments
at
the
drinking
water
treatment
plant.
C
There
are
storm
water
management
projects
using
green
infrastructure
and
other
techniques,
as
well
well
as
a
forthcoming
consent
decree
that
we
expect,
with
U.S,
doj
and
EPA
related
to
our
wet
weather
plan.
So
alcasan
has
their
CSO
combined
zero
overflow
plan.
We
do
think
that
we're
going
to
have
a
consent
decree
in
place
related
to
pwsa
City,
specific,
combined
sewer
overflows
so
huge
dollars
that
we're
having
to
find
a
way
to
to
fund
these
programs
and
these
commitments.
C
C
Think
in
a
few
months
we'll
be
able
to
report
back
that
the
majority
of
those
funds
have
been
obligated
under
our
neighborhood
base.
Let
service
line
replacement
programs,
we
we
do
look
for
opportunities
outside
of
obviously
coming
to
the
city
and
asking
for
funding,
which
I
think
was
a
unique
opportunity.
C
Ed
and
his
team
are
talking
to
the
state
who
manage
the
EPA
grants
and
we
are
knocking
at
their
door
on
a
quarterly
basis,
trying
to
get
as
much
as
we
can
for
this
project,
because
there
is
a
lot
of
money,
particularly
earmarked
for
lead
service
line
replacement
in
the
country.
Right
now
again,
those
dollars
are
primarily
only
available
to
Municipal
Utilities,
like
pwsa,
so
our
existing
program
being
in
place
really
any
dollar
that
we
get.
We
can
assign
it
to
a
contract
and
get
the
work
done
and
our
position
as
a
publicly
owned
Authority.
C
C
Water
reliability
plan
I
mentioned
this.
This
is
a
series
of
projects
aimed
at
eliminating
a
what
we
call
a
single
point
of
failure
in
our
system.
There
is
an
element
of
our
treatment
process
at
the
treatment
plant
that
is
over
100
years
old,
and
if
it
were
to
fail,
we
would
not
have
the
ability
to
produce
water
and
obviously
that
that
should
have
been
a
priority
a
while
ago.
It
is
a
priority.
C
C
Councilwoman
gross
certainly
did
our
work
at
the
Highland
2
Reservoir
in
Highland
Park,
that
is
the
fenced
off
covered
Reservoir
there
we
replace
the
liner
and
cover,
and
that's
what
this
is
a
photo
at,
is
actually
the
liner
that
that
kind
of
beds
that,
if
you
think
of
this
as
a
an
enormous
swimming
pool,
that
is
the
swimming
pool
liner
there
that
that
gentleman
is
finishing
to
install.
We
completed
that
project
late
last
year,
and
now
we
are
working
on.
C
We
did
rehab
one
and
we're
working
on
another
large
diameter
main
that
actually
feeds
that
Reservoir.
We
want
to
make
sure
that
those
are
in
good
shape,
because
that
Highland
2
Reservoir
is
going
to
serve
as
our
clear
well,
which
is
the
final
disinfection
step
in
our
drinking
water
treatment
process,
and
that
will
allow
us
to
replace
the
clear
well,
which
is
that
single
point
of
failure
at
the
treatment
plan.
C
And
I
know
I'd
skip
the
slide.
It's
fine,
you
don't
need
to
go
back,
but
another
point
of
that
is
that
we
are,
you
know,
given
the
the
dollar
amount,
we're
using
low
interest
loans
from
EPA
and
penvest
to
fund
that
work
and
I
think
Ed
is
going
to
get
into
sort
of
the
interest
rate
difference
in
the
savings
that
we're
seeing
on
behalf
of
customers
there.
C
So
I
may
have
gone
into
too
much
detail
of
everything
that
we
have
going
on,
but
these
are
the
challenges
and
opportunities
that
the
pwsa
leadership
team
and
our
whole
staff
are
trying
to
address
and,
as
I
hope
was
evident,
it
takes
resources
and
we're
while
we're
very
sensitive
and
never
want
to
ask
more
of
our
customers.
We
do
need
additional
Revenue
to
pay
the
debt
service
to
advance
our
Capital
program.
What
we
do
is
we
gather
internally
and
pull
together
a
proposal.
C
We
take
into
consideration
everything
that
we
can
do
to
lower
that
amount
and,
at
the
same
time
take
a
really
hard
look
at
what
we
can
do
to
assist
customers,
and
we
put
that
forward
through
a
regulatory
process
that
we
can
go
ahead
to
the
next
slide,
Ed
and
kind
of
walk
through.
So
as
a
reminder
in
2018,
the
state
passed
a
law
placing
pwsa
under
public
Pennsylvania,
Public
Utility,
Commission
jurisdiction,
and
so
what
that
means
is
in
order
for
us
to
raise
rates.
We
follow
the
same
process
as
private
or
investor-owned
utilities.
C
We
put
forward
that
proposal
in
the
sort
of
the
dollar
icon
is
that
process
I
mentioned
earlier
of
executive
management,
getting
together
finding
out
the
resources
that
we
need.
We
bring
that
that
package
to
the
board
the
board
no
longer
determines
the
rates
that
ultimate
negotiation
and
decision
rests
with
the
Pennsylvania
Public
Utility
Commission.
So
the
board
blesses
The
Proposal
that
we
then
put
forward
to
the
Public
Utility
Commission
for
their
consideration.
C
There
is
a
public
process
that
plays
out
through
the
puc
they
have
held
and
I
think
all
in
will
hold
a
total
of
six
public
input
hearings
and
then
the
process
also
in
allows
for
interveners
and
so
members
of
the
public
property
owners.
Any
other
interested
stakeholders
can
officially
intervene.
It's
a
legal
process,
it's
a
lot
different
than
when
I
joined
the
authority,
where
rates
could
be
set
at
a
board
meeting
in
December
and
effective
in
a
few
weeks.
C
So
we
don't
have
to
go
through
this
multiple
times,
so
that
is
just
a
an
overview
of
kind
of
the
different
players
involved
in
the
rate
case
process-
and
this
is
now
our
fourth
rate
proposal
that
we
have
brought
before
the
puc,
so
we're
getting
a
little
bit
better
each
time
and
we're
really
where
we
stand
now
is
kind
of
we're
in
that
middle
stage,
where
we
are
responding
to
questions
from
the
interveners.
The
Public
Utility
Commission
is
legally
obligated
to
make
a
decision
on
our
rate
case
in
February
I.
D
D
D
In
part
three
of
that
process,
the
last
part
is
the
recommended
decision
and
rate
approval.
So
really,
just
you
know,
part
three,
just
kind
of
brings
Together
part
one
and
two
all
the
investigative
work
to
come
to
some
decision
on
what
is
and
is
not
required
or
necessary,
as
part
of
these
rate
increases.
D
Typically,
you
know
just
an
average
of
all
regulated
utilities.
They
they
are
awarded
anywhere
between
50
to
60
percent
of
what
they
request.
Historically
Peter
visayas.
Third,
you
know
on
the
higher
end
of
that,
as
you
could
see
there
on
the
right
of
the
slide
at
about
60
percent
of
what
we
request
has
been
awarded.
D
The
specifics
of
the
rate
increase
itself.
We
did
ask
for
a
multi-year
three-year
rate
increase
year,
one
being
2024
we're
asking
for
46.8
million
in
additional
Revenue
year,
two
year,
2025
at
45.4
million
and
in
the
last
year
fiscal
year,
2026
at
53.9
million.
These
multi-year
rate
increases
are
common
with
our
peers.
D
If
you
refer
to
Alka
sand,
they
are
currently
in
the
middle
of
their
multi-year
phase
to
increase
rates
which
started
in
2022
and
I
believe
goes
to
2026
and
within
that
they're
going
to
raise
rate
seven
percent
per
year
through
that
time
frame
that
I
just
mentioned
nationally.
It's
also
a
common
practice.
If
you
look
at
DC
water
and
other
large,
pure
utilities
that
are
comparable
to
pwsa
the
reason
these
multi-year
requests
are,
you
know,
are
requested
and
why
they're
relevant
to
pwsa
is
it
brings
Revenue
stability
to
the
authority.
D
You
know
all
you
know
whether
it's
your
you
know
your
personal
life
or
all
businesses
are
experiencing
inflation
to
some
degree,
and
it's
no
different
at
the
authority.
When
you
talk
about
materials
and
construction
costs,
the
fund,
the
necessary
improvements
that
are
required,
Debt,
Service
well
outlined
or
large
Capital
Improvement
plan,
one
byproduct
of
that
is
Debt
Service,
whether
that's
low
interest
loans
through
the
state
or
public
municipal
bonds.
D
In
order
to
keep
that
program
moving
forward,
as
we
plan
Regulatory
Compliance
to
make
sure
we
meet
all
applicable
state,
federal
compliance
obligations
and
then,
alas,
is
just
again
just
infrastructure
improvements,
and
that
could
be
day-to-day
improvements.
Breaks
that
aren't
really
capital
in
nature,
really
just
those
day-to-day
operations
that
continue
to
you
know,
pull
the
pull
the
authority
forward.
D
D
As
you
can
see,
it
starts
out
at
about
86.43
cents
per
month,
which
is
the
current
rate
and
that
amount
climbs
to
146.12
through
2026.
again,
if
approved
at
the
full
amount,
as
requested,
but
I
don't
want
to.
You
know,
lose
sight
of
that.
We
also
have
underneath
that
our
cap
customers
and
what
their
impacts
would
be
over
that
three-year
period.
D
D
We
have
ramped
that
up
really
since
2018,
and
we
will
continue
to
do
so
really
at
the
benefit
of
our
rate
payers,
to
make
sure
we
could
serve
them
through
lead
remediation
or
other
efforts
to
provide
safe
and
clean
and
reliable
drinking
water.
We
have
a
mixed
funding
approach
for
that
plan.
That
includes
grants
to
the
infrastructure,
Improvement
or
the
infrastructure
act
that
was
passed
at
the
federal
level.
D
D
That
really
shows
these
improvements
that
we're
making
are
real
and
are
happening
both
at
a
financial
level,
but
also
at
an
organizational
level
when
you
talk
about
Staffing
and
other
needs
to
really
help
move
and
pull
the
authority
forward,
and
we
also
just
earlier
this-
this
spring
received
a
credit
rating
Outlook
upgrade
from
Moody's
too
positive.
So,
while
not
a
rating
upgrade,
it
is
a
rating
Outlook
that
dictates
in
the
future.
If
we
keep
doing
what
we're
doing
at
the
authority,
we
can't
expect
a
rate
increase
to
again
really
solidify
everything.
D
In
the
last
slide,
I
want
to
point
out
is
really
just
you
know.
We
talked
about
external
funding
and
our
Capital
Improvement
plan,
but
you
know,
let's
put
some
numbers
to
that.
Really.
What
does
that
mean?
Since
2018
The
Authority
has
obtained
over
679
million
dollars
in
external
funding?
You
could
see
there
on
the
slide,
the
various
sources,
whether
it's
through
alcasan's,
grow
program,
the
city
of
Pittsburgh
through
the
arpa
funds,
foundations,
penvest,
the
PA
dep.
D
Really,
what
we're
doing
at
the
authority
is
casting
a
wide
net
to
make
sure
we
can
get
as
low-cost
financing
as
possible
to
really
limit
that
burden
on
our
rate
payers
as
part
of
that
679
million
dollars
about
64
million
of
that
was,
you
know,
were
grants,
and
we
anticipate
that
that
you
know
that
level
of
Grants
will
continue
to
expedite
through
the
opportunities
that
are
available
in
today's
market
and
really
just
to
summarize
what
all
this
means.
As
far
as
obtaining
this
money,
you
know
it,
you
know,
pulling
the
grants
aside
for
a
second.
D
If
you
look
at
the
loans
we've
achieved-
or
you
know,
we're
awarded
through
the
679
million,
the
average
interest
rate
was
1.27
percent.
That
equates
to
Savings
of
540
million
dollars
to
a
ratepayers
over
a
30-year
period.
So
that's
not
something
that
we're
going
to
realize
in
year.
One,
however,
as
we
continue
to
achieve
and
obtain
these
opportunities
and
these
financing
Awards,
our
rate
payers
will
continue
to
see
that
benefit
not
just
in
the
current
year,
but
for
the
next
30
40
50
years
to
keep
rates
as
low
as
possible.
D
B
A
Thanks
for
being
being
here
yeah,
so
you
know,
I
did
a
little
bit
of
digging
around
before
before
I
got
here
so
yeah,
so
I
do
have
some
some
questions
just
to
kind
of
start
off.
I
do
I.
I
did
get
a
really
helpful
presentation
from
Annie
Quinn
at
the
mon
Water,
Project
I,
think
she's,
actually
here
in
the
audience,
hey
Annie,
which
really
a
fantastic
layout
of
of
what
pwsa
does
drink.
You
know
all
these
differences
I
recommend
you
check
out
this
presentation.
A
A
A
The
alcasan
bill,
which
is
bundled
in
with
that,
is
about
38
dollars
a
month,
so
at
any
rate
for
the
pwsa
part
that
is
68
drinking
water,
23
percent
waste
water
and
about
nine
percent
storm
water
for
a
grant
for
a
total
average
a
total
bill
and,
at
the
end
of
the
day
right.
That's
what
matters
to
to
customers
is
the
total
I
mean
I,
understand
that
there's
alcasan
and
pwsa
combined,
but
the
total
bill
of
a
hundred
and
twenty
four
ninety
five
a
month.
A
A
So
so
I'm
talking
about
total
bill,
so
so
I
did
some
Googling
again
I
I.
Let
me
say
everything
I'm
throwing
out
here
is
just
like
me:
Googling
stuff,
okay.
So
if
there's
things
that
are
wrong,
please
the
public
send
me
emails.
Let
me
know
you
know
whatever,
but
so
the
US
EPA
says
that
the
average
American
family
of
four
uses
400
gallons
of
water
per
day,
which
is
about
12,
000
gallons
a
month.
A
That
is
what
I've
found
on
Google
I
checked
that
at
a
few
different
sources.
So
you
know
with
that
in
mind
so
and
pwsa
charges
about
thirty
dollars
for
the
first
thousand
gallons
and
then
about
just
under
fifteen
dollars
for
every
full
thousand
gallons
after
that
which,
for
the
average
family
of
four,
would
shake
out
to
a
hundred
and
ninety
dollars
a
month.
So
that's
actually
more
than
double
the
average.
A
But
this
is
so
so
at
any
rate.
So
essentially
with
the
with
the
proposed
96
rate
hike,
you
know
for
the
for
a
family
of
four
we're.
Really,
you
know
getting
up
to
you
know
with
alcazam
with
you
know,
we're
getting
up
to
about
320
dollars
a
month,
which
is
about
thirty,
eight
hundred
dollars
a
you
know
a
little
more
than
thirty
eight
hundred
dollars
a
year-
and
you
know
the
median
household
income
in
Pittsburgh
is
fifty
four
thousand
three
hundred
and
six.
A
So
for
a
family
of
four
and
again
these
cat,
please,
like
anybody,
who's,
listening,
correct
my
cat,
but
but
I
tried
to
be
careful
about
this,
so
for
a
family
for
the
water
bill
would
be
about
seven
percent
of
your
income
right.
That
would
be
just
your
I.
Should
let
me
your
your
the
pwsa
bill
right,
the
one
bill
and
I
get
that
there's
alcazam
PW
saying
it's
all
separate
for
you
guys.
A
That
is,
you
know
an
important
thing
to
note,
but
for
the
average
person
does
doesn't
really
matter
right,
but
you
know
again
a
quick
Google
search,
says
that
really
you
know
you
know
on
like
nerd
wallet
or
whatever
says
that
your
utility
costs
should
should
be.
You
know
at
really
at
the
max
10
of
your
total
income
for
utilities,
so
pittsburghers
are
very
close
to
that.
Just
on
water,
a
family
of
four
right,
a
family
of
four
is
very
close
to
that.
Just
on
water
and
also
the
average
Duquesne
Light
bill.
A
A
A
Where
people
are,
you
know
are
feeling
it
right
and
they
they
already
are
paying
quite
a
bit
for
their
utilities,
so
I
I
want
that
to
to
sort
of
sink
in
at
any
rate,
so
I
just
wanted
to
state
that
first
and
and
then
now
kind
of
get
in
get
in
to
the
questions.
So
I
was
on
the
website
this
morning
and
I
didn't
see
anything
about
the
rate
increase
proposal
on
the
home.
Page
I
did
find
it
in
the
press.
E
Good
morning,
first
I
want
to
address
the
the
usage
portion.
If
you
don't
mind
so
you're
right,
your
thought,
your
train
of
thought
is
correct.
Regionally,
however,
the
usage
is
much
lower
than
what
you
had
Googled
there.
So
on
average
we
see
1000,
gallons
or
less
usage
for
Miners
and
then
one
to
two
thousand
gallons
for
adults.
So,
depending
upon
the
makeup
of
the
household
you're,
looking
at
average
consumption
for
a
family
of
four
to
be
at
5,
000,
gallons
or
less
so
just
to
level
set
that
okay
and
then
you
can
redo
the
numbers.
E
But
to
answer
your
question
about
advertising
the
rate
proposal,
part
of
the
commission's
regulations
is
requiring
us
to
have
a
message
on
the
outside
of
the
bill
and
then
also
a
separate
insert
on
a
colorful
page
that
alerts
customers
to
the
fact
that
they
can
do
a
number
of
things
to
participate
in
the
rate
case.
So
they
can
be
part
of
the
public
input
hearings
which
we
had
six
this
time
and
then
also
they
can
intervene
in
the
case
by
actually
filing
a
formal
complaint
with
the
commission
to
become
part
of
the
process.
A
C
A
C
C
A
C
E
C
A
So
I
mean
I,
don't
now
this,
maybe
it
might
have
been
my
you
know,
but
I
I
didn't
actually
get
a
communication.
I
didn't
see
a
communication,
at
least
maybe
I
know
maybe
I
missed
something,
and
you
know
I
know
that
there
are
a
number
of
others
who
are
pretty
deep
into
pwsa
and
water
related
things
that
didn't
know.
You
know
what
I
mean
that
were
sort
of
surprised
by
these
hearings
and
but
at
any
rate
I.
A
E
E
So
largely
expressing
opposition
for
the
increase
I
mean
the
numbers.
Are,
you
know
pretty
Stark,
because
we
have
to
go
out
to
ask
for
what
we
need
to
improve
the
infrastructure
and,
like
Ed
mentioned,
you
know,
you're,
not
looking
at
getting
what
you're
asking
for
you're
looking
at
you
know
a
slice
and
dice
by
the
commission
and
all
the
Advocates
so
you're,
looking
at
60
on
average,
the
other
complaints
I
was
excited
to
hear
that
they
were
far
fewer
service
related
complaints
than
in
Prior
years.
E
A
Another
thing
I
had
a
question
about
so
in
the
East
End
Print
and
bells
are
reported
that
the
board
approved
the
request
unanimously
without
discussion.
So
this
is
a
pretty
big
ask,
so
I
mean
can.
Can
we
get
some
insight
into
present
the
presumably
the
internal
discussions
that
that
went
on
prior
to
making
this
decision
sure.
C
As
I
mentioned
our
our
team,
as
well
as
the
rate
consultants
and
outside
Council,
that
we
use
developed
the
proposal,
the
you
know,
we
came
to
agreement
at
the
staff
level
and
then
pwsa
has
a
finance
committee
within
its
board,
where
we
walk
them
through
the
proposal
and
our
strategy
for
the
rate
case.
And
then
we
held
an
education
session
where
every
member
of
the
board
was
able
to
to
hear
our
reasoning
for
this
particular
rape
proposal.
A
C
A
C
Depends
on
the
size
of
their
meter
Connection
in
the
type
of
facility
that
is
the
non-residential
facility.
So
we
don't
have
that
that
table
with
us,
but
it
does
get
we
each
category
within
the
non-residential
is
billed
at
a
different
volumetric
rate
and
then
sort
of
the
the
larger
meter
connection
you
have.
There
are
different
fixed
fees
and
different
rates
that
are
built
into
that.
First
thousand
gallons.
A
D
The
different
meter
size,
but
part
of
our
cost
of
service,
which
is
developed
for
the
ray
case
and
fully
vetted
by
the
puc,
is
looking
at
those
those
charges
for
each
customer
class.
Whether
that's
commercial,
industrial,
residential
and
part
of
that
cost
of
service
study
is
to
look
to
see
what
impact
those
customer
classes
have
on
our
system
to
then
recover
those
costs
from
those
classes
appropriately.
A
Basis
right,
which
you
know
I,
understand
generally
that
sort
of
standard
practice,
but
but
you
know
in
this
situation
when,
when
when
people
are
so
squeezed
these
days
on
on
on
all
on
on
everything,
I
I
would
think
that
it
would.
It
would
be
interesting
to
explore
options
where
you
know,
in
fact,
because
you
know,
if
you
consider
like
a
neighborhood
or
you
know
enough,
I
mean
that
UPMC
would
pay
less
per
gallon.
You
know
than
someone
were,
you
know
just
a
average
worker
in
Pittsburgh
paying
their
water
bill.
A
That
doesn't
really
seem
Fair
to
me,
even
if
they're
using
a
lot
more
water
great.
Let
them
pay
a
lot
more
in
water
bills.
You
know
and
I
would
even
go
so
far
as
to
say
you
know
you
do
have
these
these
programs
for
for
lower
income,
folks,
which
is
super
so
so
there
clearly
is
a
capacity
to
adjust
the
cost.
You
know
adjust
bills
depending
on
how
much
you
know
on
a
person's
income.
A
So
with
that
in
mind,
I'd
be
interested
to
know
if
there
were
ways
to
adjust
bills
so
that
you
know
you
know,
for
example,
in
in
oh
yeah,
you
know
in
my
house,
I,
don't
know
we
I,
don't
I,
don't
know
what
our
total
household
income
is,
maybe
somewhere
in
the
ballpark
of
200
000
right.
So
we
we
can.
We
can
handle
this
right,
like
in
my
house.
We
can
handle
this.
A
A
You
know
a
sliding
scale
fee
for
utilities
and
I
think
that
those
types
of
of
programs
can
really
help.
Your
sort
of
you
know
that
that
group
of
folks
in
the
middle
that
really
is
hurting
so
much
right
now,
right
I
mean
the
the
person
who
called
me.
Really.
It
was
about
this
letter
right.
The
the
the
first
constituent
I
heard
from
again
a
family
of
four
living
in
Squirrel
Hill
I
can't
remember
what
she
said.
A
Her
husband
does,
but
she
works
in
a
school
cafeteria
and
maybe
her
husband
does
some
kind
of
construction.
I
mean
you
know
every
every
dollar
like
every
month.
These
are
the
family,
so
some
kind
of
sliding
scale
sort
of
going
and
I
know
it's
more
complicated
on
the
billing
side,
but
I
think
that
that
would
be
a
worthwhile
investment.
A
A
F
C
C
000
accounts,
so
within
you
know,
we
have
done
affordability
analysis
to
try
to
see.
You
know,
based
on
the
existing
program.
Right
now
is
set
at
150
percent
of
federal
poverty
level
right,
which
is
a
sliding
scale
depending
on
the
the
number
of
individuals
within
the
home
we
are,
and
I
failed
to
mention
in
our
in
our
slides
is
that
we
are
proposing,
as
part
of
this
package,
to
expand
eligibility
to
200
of
the
federal
poverty
level.
C
We
have
some
programs
in
place
to
to
work
around
that
and
work
with
landlords
who
may
have
tenants
that
are
eligible,
but
in
those
multi-family
buildings
I
think
we're
still
as
an
industry
trying
to
figure
out
how
do
those
end
users
get
the
discount,
but
the
the
last
affordability
analysis,
I
think
was
2020.,
2019,
2019
and,
and
we
believed
within
the
city
that
there
were
twenty
thousand
twenty
thousand
households
that
were
probably
technically
eligible
to
receive.
You
know
at
that
below
150
percent
of
the
federal
poverty
level.
C
A
Yeah,
so
just
with
the
so
so
right
now
about
eight,
eight
percent
of
the
customers
are
are
getting,
but
but
actually
in
Pittsburgh.
It's
roughly
about
20
I
think
is
a
one
in
five
pittsburghers
live
in
poverty.
I
think
is
the
number
that
I
pulled
up.
Is
that
correct
yeah?
So
you
know
we're
not
getting
everybody
absolutely.
C
A
E
I
can
take
that
okay,
so
we
have
an
internal
pgh2o
cares
team
that
actively
each
day
makes
cold
calls
to
customers.
Does
neighborhood
canvassing
interacts
with
about
20
to
30
Community
groups
around
the
city
of
Pittsburgh
to
be
at
their
events
to
enroll
people
on
the
spot,
and
then
we
also
are
looking
to
get
a
more
refined,
GIS
mapping.
E
We
have
a
working
group
internally
to
make
certain
that
we're
targeting
those
areas
of
environmental
justice
and
confirm
low
income
through
the
census
tract
data,
and
we
have
a
quarterly
meeting
of
the
low-income
assistance
advisory
committee
on
which
I
encourage
anyone
to
contact
me
to
join
as
a
member.
But
we
also
have
a
very
proactive
look
at.
How
can
we
do
better?
How
can
we,
you
know,
reach
more
people
enroll
more
people
at
every
opportunity?
If
we
have
a
storm
water
event,
the
public
affairs
organizes.
E
We
have
the
Keras
team
there
to
make
certain
we're
meeting
the
low-income
people
at
every
possible
term.
So
you
know
we're
open
to
ideas
and
suggestions
of
how
to
get
the
word
out
more,
but
they're
actively
increasing
that
enrollment
I
mean
we
were
given
the
goal
of
6
000
roles
by
the
end
of
2022
by
Will,
and
we
accomplished
that
and
we're
you
know
even
above
and
beyond
halfway
through
this
year,
so
very
committed
to
continuing
to
increase
enrollment
and.
C
In
one
of
the
groups,
Julie
is
going
to
be
participating
in
is,
with
you
know,
other
utilities
Statewide
to
determine
how
we
can
create
a
universal
assistance
at
least
application
process.
If
you
have
that
Universal
application,
whether
you're
going
for
LIHEAP
on
electric
and
gas
assistance,
they
check
a
box
and
then
they're
eligible
for
our
programs
as
well.
We've
been
working
with
Duquesne
Light
to
cross
enroll.
C
So
if
they
have
a
customer,
that's
enrolled
in
Assistance
programs
and
they
live
within
our
service
territory,
they
send
that
contact
information
over
to
Julie's
team
and
cares
so
we're
trying
to
you
know
not
only
just
encourage
enrollment
we're
able
to
enroll
people
on
the
spot
when
we
and
public
events,
but
then
also
to
be
able
to
to
pull
from
the
other
utilities
and
lower
that
entry
of
barriers
so
that
we
can
get
enrollment
up.
Okay,.
A
E
So
in
the
low
income
household
water
assistance
program
that
will
mention
was
so
profitable
100.
You
know
1.7
million
grants
since
January
of
last
year
we're
working
with
DHS
to
obtain
those
grantees
enrollment
information.
So
we've
signed
an
agreement
to
have
that
data
be
shared
with
us,
so
that
we
can
also
proactively
reach
out
to
those
customers
in
case
they're
on
compass,
for
some
other
reason
for
the
food
stamps,
and
they
also
can
be
part
of
our
programs.
Okay,.
A
A
Okay,
just
in
terms
of
of
sort
of
looking
at
so
and
I
I
need
to
ask
this
question
because
it
comes
up.
So
much
is
this.
This
issue,
you
know,
I,
know
that
you
have
lots
of
things
that
you're
paying
for,
but
this
issue
of
the
private
sewer
line
situation
I
know
in
in
Squirrel
Hill
on
Forbes.
You
guys
did
make
a
huge
investment
to
build
to
put
in
a
line
right
to
that
businesses
could
access
as
an
alternative
to
their
private
line?
A
Is
that
so
we've
seen
this
on
the
East
End
I
know
in
Regent
Square
in
my
district
there's
streets
that
are
starting
to
crumble
and
I.
Just
you
know
hoping
that
I'm
not
going
to
have
a
gaping
pit
in
the
middle
of
my
street
dude.
You
know
not
my
street,
but
a
street
in
my
district.
So
can
you
speak
to
that?
Is
there
any
plan
around
that
because
I
know
that
is
something
the
public
definitely
doesn't
understand
like
this
whole?
What's
real,
they
think
it's
the
sewers
right.
C
D
C
It's
difficult
to
you
know
if
we
were
to
universally
say
accept
all
of
it.
We
would
be
asking
for
a
much
larger
dollar
amount
in
our
Capital
Improvement
plan
and
maintenance
budgets
to
maintain
those
sewers,
but
we
we
completely
get
your
your
point,
that
the
Public's
expectation
and
understanding
of
these
issues
is
much
different
than
what
we
have
in
our
maps
that
determines
you
know
our
responsibility
or
the
private
property
owner.
So
it
has
come
up
in
a
number
of
different
ways
and
I
know.
C
Julie
is
also
you
know,
hears
from
customers
through
complaints
to
the
puc
about
this
issue,
so
we're
trying
to
to
work
to
develop
some
way
to
provide
support
and
assistance
for
these
customers.
Okay-
and
you
know
not
every
instance,
necessarily
lends
itself
to
the
one
like
Forbes
Avenue,
but
you
know
that
is
an
option
when
there
is
not.
You
know
a
public
sewer
that
is
accessible
right
for
some
of
these
properties.
A
Yeah
yeah,
okay,
yeah
and
certainly
in
that
I
would
I
would
like
to
see
even
if
it
means
liens
and
whatnot.
I
would
like
to
see
things
fewer
gaping
holes
in
the
street
for
months
and
months
and
months,
and
you
know
things
getting
fixed
and
you
know
whatever
it
takes
to.
Maybe
you
know
build
back
or
I'm
sure
everyone
read
the
public
Source
article
and
someone
ultimately
sold
their
house
I.
A
C
The
we
would
certainly
have
to
scale
back,
especially
on
the
capital
Improvement
side.
We,
the
puc,
does
have
an
obligation
to
make
sure
we
can
maintain
our
debt
service
and
our
obligations
to
our
bondholders,
where
we
believe
you
know
that
that
puts
us
in
a
position
for
them
to
accept
some
sort
of
increase,
given
the
increased
borrowing
that
we've
had
to
do
to
advance
these
projects.
F
A
C
B
F
F
Continuing
the
rebuilding
I
like
to
always
say
the
rebuilding
of
our
water
infrastructure
for
the
next
hundred
years,
right
because
we've
neglected
it
for
so
many
decades
kind
of
embarking
on
every
decade's
maintenance
and
replacement
programs
that
were
neglected
for
doing
them
all
at
once.
So
we're
going
to
have
practically
a
brand
new
water
system
and
also
I
was
really
really
happy
to
see
Mr
Parker,
the
the
amounts
of
grants
and
zero
percent
loans
that
pwsa
has
been
pursuing
and
received.
F
I
know
we've
heard
concerns
about
the
rates
increasing
in
my
office,
just
like
other
council
members
have
but
I'd
like
to
also
kind
of
put
that
in
context
right.
It
was
I
was
looking
back
honestly
while
I
was
here
at
my
computer
on
Zoom
through
emails
from
the
time
that
I
served
on
the
pwsa
board
back
in
2017
2018.
F
and
as
a
reminder
to
council
members.
It
took
it,
took
about
a
year
a
year
and
a
half
to
put
that
customer
service
customer
assistance
program
in
place.
I
think
it
first
started
in
2018,
or
so
is
what
I
could
find
for
my
emails
along
with
the
winter
moratorium,
which
I
think
is
important
to
also
point
out
that
number.
That
residents
who
cannot
pay
their
bill
during
the
winter
months
will
not
have
their
water
turned
off,
and
that
is
a
really
a
radical
difference
from
a
lot
of
cities
where
people
were
facing.
F
You
know
if
they
found
anything
from
evictions
to
losing
custody
of
their
children
because
they
had
no
heat
for
their
radiators
when
their
water
was
turned
off
and
it
was.
It
was
a
program
that
we
were
able
to
put
in
place
working
with
Justice
advocates
in
the
city,
so
I
really
want
to
command
the
board,
and
this
leadership
team
we're
working
so
hard
to
put
those
programs
in
place
and
a
shout
out
to
Julie
Quigley.
It's
great
to
see
you
and
I
know
how
hard
you
work
to
put
these
programs
in
place
and
I.
F
Remember
when
we
first
put
them
in
place
that
it
was.
We
had
to
rely
on
Partner,
non-profit
organizations
to
do
the
door-to-door
kind
of
Outreach
and
get
those
programs
advertised
I'd
find
the
households
that
that
needed
them
so
kudos
to
pwsa
for
having
full-time
employees
who
are
working
on
that
and
you've
built
a
really
great
program.
F
Maybe
it
was
2016
when
we
were
kind
of
in
crisis.
We
were
in
a
billing
crisis,
the
failure
management.
We
were
in
beginning
to
understand
that
we
had
led
an
infrastructure
problems
and
it
would
be
it
would.
It
was
a
terrible
time
to
ask
customers
to
pay
more
and
so
what
we
did.
Instead
of
working
with
a
lot
of
advisors
from
other
cities
and
and
as
a
board,
we
increased
the
sewer
tap
in
rates
because
we
were
dramatically
lower
than
comparable
Benchmark
cities,
and
that
is
not
a
rate
that
residential
customers
pay.
F
F
It
shakes
those
lines.
There's
heavy
construction.
You
get
water
line,
breaks
and
Sewer
breaks,
mostly
water
line
breaks,
they're
closer
to
the
surface,
all
around
the
neighborhoods,
and
so
it
seemed
an
equitable
cost
to
impose
on
the
new
construction
and
it
cost
that
they
were
able
to
to
fare.
I
mean
it
didn't
slow
down
new
construction
at
all.
F
C
Sure
happy
to
do
so.
The
I
will
clarify.
We
do
have
fees
associated
with
the
new
development,
currently
permit
review
fees
and
tap
fees,
but
those
are
different
and
relatively
less
costly
than
the
developer
tap
fee
that
you
I
believe
you're
referring
to
councilwoman
gross.
This
was
a
fee
like
many
that
we
had
under
our
rate
structure
and
we
continued
to
hold
on
to
that.
The
PA
Public
Utility
Commission
looked
upon
poorly.
C
We
actually
had
one
rape
case
where
we
were
able
to
hold
on
to
it,
and
then
you
are
correct,
I
believe
effective
2021
through
our
settlement
with
the
Public
Utility,
Commission
and
interveners
that
we
removed
that
fee.
You
make
excellent
points
about
the
burden
that
new
development
or
the
earlier.
We
were
talking
about
non-residential
customers
like
a
hospital
that
need
a
high
volume
of
water.
They
may
not
even
be
using
the
volume,
but
we
need
to
be
ready
to
serve
a
high
volume
of
water
at
those
properties.
C
This
again,
you
know
there
there
were
opinions
about
the
the
necessity
and
validity
of
that
charge,
but
I
can
assure
you
that
that
came
out
of
our
rate
structure
in
direct
negotiation
with
the
Public
Utility
Commission,
because
there
was
a
concept
and
it
was
a
fee
that
they
weren't
familiar
with
with
the
existing
investor-owned
utilities.
It's
just
not
a
fee
that
they
implement,
but
we're
in
this
weird
position
where
we're
a
municipal
Authority,
yet
we're
regulated
by
the
puc
Julian
had
also
lived
through
that
experience.
F
F
D
Back
yep
the
the
tap-in
feed,
you
know
the
revenue
range,
but
you
know
on
the
low
end,
we'd
seen
it
around
three
million
dollars
per
year
on
the
high
end
up
to
seven
or
eight
million
per
year.
So
you
know,
obviously
it
was
based
on
development
in
the
area,
but
you
know
not
a
not
an
immaterial
amount
of
money
in
the
grand
scheme.
F
I
really
think
you
could
almost
show
one
of
those
moving
GIS
maps
where
you
like
see
lots
of
development,
and
then
you
see
lots
of
water.
Mine
breaks,
then
there's
lots
of
development
over
here
and
then
there's
lots
of
water
main
breaks,
and
we
continue
to
struggle
with
that.
But
also
know
to.
Maybe
you
can
I,
don't
know
if
you
have
numbers
readily
available.
C
Sure,
happy
to
and
before
pivoting
to
water
main
breaks
I
do
want
to
make
you
aware
that
we
do.
We
have
a
relatively
new,
so
I
believe
created
after
you
left
the
board
councilwoman,
what
we
call
a
development
services
team.
So,
if
you're
coming
in
with
a
new
high-rise
development,
we
work
with
their
Engineers
to
ensure
that
the
capacity
and
condition
of
our
infrastructure
can
accommodate
that
development.
To
avoid
the
situation
that
you
alluded
to,
and
if
it
can't,
then
it
is
oftentimes
on
the
developer
to
add
that
capacity.
C
C
We
have
a
great
team
in
that
group
on
the
water
main
breaks.
It
is
we're
probably
tracking
it
better
than
we
ever
have,
but
you
are
right
that
we're
seeing
the
number
in
the
length
of
time
it
takes
for
us
to
repair
dramatically
go
down
and
in
part
that
is
a
reflection
of
additional
resources
within
our
field
operations
group,
the
women
and
men
who
are
out
there
operating
the
valves
getting
the
the
main
replaced.
But
then,
as
I
mentioned
at
the
outset,
we
replaced
nine
miles
of
water
main
last
year
alone.
C
That's
not
insignificant
and
we
were
targeting
those
older
Mains
that
are
more
likely
to
break
and
we're
really
trying
to
get
to
at
least
one
percent
of
the
water
mains
in
our
system
per
year.
It
still
is
going
to
take
us
a
hundred
years
to
be
able
to
get
to
all
of
it,
but
that
is
a
level
of
investment
that
just
wasn't
there
before.
C
C
Sure
so
we
we
have
a
rating
system
where
we
look
at
a
number
of
different
factors.
Customer
complaints
for
low
pressure
is
one
of
them.
There
are
standards
that
we
need
to
meet
based
on
puc
standards,
so
we
will
we'll
wait
those
segments
of
road
or
segments
of
Maine
higher.
We
also
do
you
know
an
older
water
main
is
more
likely
to
have
lead
service
lines
present.
C
So
we
take
advantage
of
the
opportunity
not
just
to
replace
the
main,
but
also
public
and
private
lead
lines
that
we
encounter
through
that,
so
those
locations
score
highly,
and
then
we
also
look
at
we
use
economic,
Justice
and
census
tract
data
to
focus
an
extra
layer,
especially
when
we're
looking
at
lead
service
line
replacement.
You
know
those
are
properties
where
the
homeowners
are
probably
less
likely
to
take
that
upon
themselves.
So
that's
an
additional
weighting
scale,
so
all
of
that
gets
thrown
into
the
the
model.
C
F
So
great
I
I
did
kind
of
lose
contact
for
a
little
while
so
I'm
sure
you've
covered
some
of
my
other
questions.
Have
you
emailed
I
was
like
on
the
zoom
call
and
I
kind
of
lost
connection
and
had
to
jump
back
in.
Do
you
did
you
email
us,
your
presentations?
That
would
be
helpful
and
then,
if
I
don't
see
some
answers
to
my
questions.
I
could
follow
up
after
the
post
agenda.
F
The
end
of
people
I,
don't
want
to
Discount
that
we
may
have
some
work
to
do
and
making
sure
that
our
households
can't
afford
water,
but
also
I,
don't
want
us
to
overlook
just
how
tremendously
pwsa
has
turned
around,
and
especially
under
this
leadership
team
I
have
a
lot
of
respect
and
I'm
grateful
for
it's
being
a
public
water
utility.
That
is
a
model
for
the
country,
appreciate
it.
B
Thank
you,
councilwoman
and
I
also
want
to
thank
you
for
your
years
of
service
on
the
pwsa
board
as
well.
For
helping
with
that
turn
around
I
will
note
just
as
a
housekeeping
item.
We
do
have
hard
copies
of
the
presentation
here,
we'll
work
with
the
clerk
to
make
sure
each
council
member
gets
that
in
their
mailbox
if
they
weren't
present
today,
and
that
the
presentation
does
get
emailed
out
as
well,
so
I'm
happy
to
move
along
to
councilman
Wilson.
If
you
have
any
questions.
G
C
C
C
E
G
G
E
C
G
C
Sorry
and
I
will
add
councilman
Wilson.
We
do
receive
some
donations
to
for
that
cash
assistance
program.
In
addition
to
the
settlement
money,
so
I
will
give
a
shout
out
our
pwsa
employees
each
year
contributing
more
and
more.
We
do
a
fundraising
drive
and
our
own
employees
contribute
to
that
fund.
Oh.
C
Up,
we
have
not
proposed
anything
beyond
2026,
so
our
request
was
a
three-year
increase
and
then,
as
we
discussed,
we'll
we'll
see
where
we
land
in
settlement,
it
would
be
very
rare
for
them
to
accept
our
request
as
presented
to
the
puc.
So
in
in
the
past.
We
have
settled
somewhere
in
between
our
request
and
then
we
would
need
to
adjust
to
figure
out
so.
G
D
G
G
C
G
C
Go
up,
these
bars
go
up
to
how
much
well
in
a
given
year
as
high
as
300
million
we've
projected
now.
Spending
that
much
in
one
calendar
year
is
a
challenge
just
given
the
lifestyle
cycle
of
construction
projects,
so
our
Capital
program
totals
over
a
billion
dollars.
It's
just
a
matter
of.
Can
we
complete
all
that
work
in
that
five-year
time
frame
in
in
things
like
supply
chain?
C
G
C
If
Philip
Julie
reported
33
public
Witnesses
spoke,
others
were
in
attendance
and
didn't
provide
official
testimony
so
I
think
compared
to
previous
years,
with
the
exception
of
the
first
year,
we
had
hearings.
There
were
more
attendees
this
time.
Six
total
hearings,
which
is
more
than
we've
ever
done.
G
A
D
G
G
C
G
G
C
You
know
we
often
do
hear
from
Seniors
on
fixed
income
like
Social,
Security
and
they're.
You
know
they're
not
seeing
the
increases
in
those
at
the
same
rate
as
utility
costs
are
going
up,
so
we
there
probably
is
no
perfect
solution,
we're
constantly
seeing
what
other
utilities
are
doing
to
see
if
it's
something
worth
stealing
and
trying
to
get
through
the
puc.
But
this
expansion
was
our
attempt
this
year.
C
E
C
It's
a
nine
month
process,
so
the
decision
needs
to
be
either
rendered
by
the
puc
or
the
a
settlement
accepted
by
February
14th.
So
you
know
one
of
the.
It
is
a
painstaking,
expensive,
administratively
burdensome
process,
which
is
one
of
the
reasons
why
we
wanted
to
make
the
most
of
it
and
come
forward
with
a
three-year
request
that
they're
considering
now.
G
Okay,
well,
I
don't
want
to
get
into
the
Weeds
on
the
one
topic
that
and
council
person
brought
up
about
private
lines,
sewer
lines,
because
this
comes
up
with
the
same
issue
comes
up
with.
What
I
believe
is
the
same
issue
comes
up
with
zoning
or,
like
someone
buys
a
commercial
property
like
I,
didn't
realize
it
I.
B
G
Print
you
know
turn
this
into
a
printing
Factory
or
it's
out
of
you
know
it's
out
of
the
zoning
code
and
then
now
they
don't
have
a
operating.
You
know
fire
system,
you
know
fire
extinguishing
system,
whatever
I
see
the
same
thing
here,
where,
like
the
owner,
didn't
realize
that
initially
or
somehow
there
was
this
disconnect
that
they
realized
they
bought
this
house
and
it's
a
private
line
now
or
it
was
a
private
line.
So
people
can
is
that
something
that
has
to
be
signed
off
on
a
one
of
houses
sold.
C
I'm
not
entirely
sure
what
I
would
offer
is
that
we
are
a
resource
for
prospective
home
buyers
who
may
want
to
contact
us
and
have
us
do
a
record
search
of
the
property
to
see
where
that's
tied
in
you
know,
in
my
experience
at
home,
buying
a
lot
of
those
that
due
diligence
is
elective
by
the
buyer.
Do
you
hire
the
plumber
to
TV
the
sewer
to
make
sure
it's
in
a
decent
condition?
Where
is
that
sewer
located,
and
is
it
a
public
sewer
or
things
that
probably
could
be
looked
into?
D
C
Know,
depending
on
the
the
different
conditions
of
the
home
sale,
maybe
they're
overlooked.
So
you
know
the
the
timing
is
that
a
lot
of
these
homes
were
built
around
100
years
ago
and
those
sewers
are
also
showing
their
age
and
and
that's
presenting
the
issue
that
really
wasn't
considered
up
until
recently.
So
you
know,
I
I
definitely
would
encourage
prospective
buyers
to
to
reach
out
to
us
to
verify.
You
know
what
suit,
if
their
sewer
main
is
public
if
it's
not
immediately
obvious
But.
Ultimately,
these.
G
G
Next
to
me,
that's
the
first
hospital
that
built
on
the
hill
and
we're
talking
to
the
to
the
owner,
and
they
just
they
apparently
they've,
been
told
that
their
their
line
is
like
this
private
line.
It
goes
like
it's
totally
separate
like
they
have
no
idea
where
human
Taps
into
so
it
might
be
like
a
really
long
run.
I,
don't
even
know
I,
don't
know.
Are
you
finding
where
there's
still
private
lines
that
are
that's
just
dump
into
like
they're,
not
even
tapped.
C
In
they
all
should
be
tapped
in
to
our
knowledge,
you
know
kind
of
septic
systems
or
straight
pipes
that
are
not
tapped
in
have
been
addressed
hard
to
say
you
know
until
they
present
an
issue
for
absolute
certain,
but
it
is
a
regular
regulatory
requirement.
If
you
live
in
the
city,
you
have
to
be
connected
to
the
public
sewer
our
sewer.
G
C
And
we
will
communicate
the
ultimate
determination
that
will
include
the
effective
date.
So
customers
are
aware,
prior
to
seeing
on
their
bill
what
we
expect
to
be
changes
to
the
rate,
whether
it's
multi-year
or
a
single
year,
wherever
we
land
in
negotiations
with
the
puc
and
our
interveners,
we
will
have
Bill
inserts
and
we
certainly
will
promote
it,
Beyond,
just
the
the
letter
and
the
bills
to
notify
customers
of
that.
What
we
expect
to
be
a
change
next
year.
C
B
I
guess
first,
is
a
an
acknowledgment
that
our
meeting
to
approve
the
package
to
propose
the
rate
case
was
not
as
robust
as
the
meetings
that
we
had
as
a
board
whether
it
was
in
a
board
briefing
or
whether
it
was
in
a
an
education
session
or
or
executive
committee.
Where
you
know,
a
lot
of
the
questions
that
we're
asking
today
were
were
asked
in
those
in
those
forums,
and
you
know
it
is
unfortunate.
B
The
public
did
not
get
to
witness
that
so
just
sort
of
pontificating
here
that
maybe
we
could
think
about
not
even
just
three
years
from
now
but
anytime,
there's
a
major
decision.
I
realize
pwsa
doesn't
have
a
process
or
structure
like
a
like
a
Council
post
agenda
hearing,
but
perhaps
some
of
those
questions
to
the
extent
that
the
board
would
like
to
discuss
that
being
asked
in
a
in
a
public
meeting.
B
Setting
that
is
publicized
and
is
you
know,
sort
of
a
little
bit
more
public
could
be
beneficial
both
to
the
public,
but
to
board
members
to
demonstrate
that
we
are
actually
asking
the
question
the
hard
questions
that
people
are
expecting
us
to
ask
and
absent
that
I'll
reference
a
long
time
serving
former
board
member
Jim
Turner,
who
has
the
practice,
always
had
the
practice
of
asking
the
question.
He
already
knew
the
answer
to
for
the
sake
at
the
board
meeting
for
the
sake
of
the
Public's
edification.
B
B
We
have
had
some
tough
conversations
about
these
proposed
increases
and
what
the
necessity
of
them,
but
the
squeeze
on
on
the
average
customer
average
family
of
four
or
what
not
a
lot
of
the
questions
that
I
that
I
had
written
down
here.
That
I
wanted
to
ask
some
of
which
I
do
already
know
the
answer
to
some
of
which
I
don't
have
already
been
asked.
B
You
know,
you
know
less
water
that
the
system
has
to
convey
because
of
storm
water
projects
or
whatever.
The
reason
is
that
allows
for
a
negative
feedback
loop
where
there's
less
water,
there's
less
payment
for
that
water
and,
potentially,
you
know,
potentially
need
to
raise
rates
further
or
to
make
up
for
that
difference
or
the
delta.
B
C
Yeah,
it's
a
great
question
and
as
a
native
Californian,
you
know,
conservation
was
drilled
into
my
head,
probably
in
utero,
so
it's
it's
you
definitely
and
even
the
Public
Utility
Commission
has
emphasized
that
we
have
a
responsibility
to
have
programs
to
it
at
least
encourage
conserving
drinking
water.
A
lot
of
our
costs
are
fixed,
as
you
allude
to
you
know.
The
the
pipe
system
both
on
the
water,
sewer
and
storm
water
system
is
largely
established.
C
We
need
to
maintain
them
as
built
and
they
were
built
for
a
city
of
seven
hundred
thousand
people,
not
three
hundred
thousand
people,
so
the
cost
of
maintaining
the
existing
assets
doesn't
go
away.
Kind
of
regardless
of
usage,
however,
conserving
water
does
benefit
us
on
some
of
our
pumping
costs.
So
if
we
are
pumping
10
million
gallons
less,
then
that's
you
know,
we
will
see
that
reflected
on
some
of
our
utility
bills.
We
also
you
know.
One
of
drivers
in
this
rate
increase
was
the
the
cost
of
chemicals
to
treat
drinking
water.
C
So
if
we
are
producing,
on
average,
10
million
gallons
per
day,
less
due
to
good
conservation
habits,
those
are
chemicals
that
we
don't
need
to
introduce
as
part
of
treatment
and
we
save
that
cost.
However,
you
know
usage.
If
it
were
to
dramatically
decline,
then
you
know
Ed
and
our
Consultants
would
likely
have
to
go
back
and
find
a
way
for
us
to
to
get
the
revenue
that
we
need
to
maintain
those
systems
that
are
already
in
existence.
C
The
the
systems
that
we
are
installing
through
the
water
reliability
plan
are
more
sophisticated,
I'll
just
quickly,
though
a
pump
example,
a
lot
of
the
pumps
that
we
have
kind
of
run
on
one
speed
or
two
speeds
off
or
full
bore
pedals
to
the
metal.
We
now
what
we're
installing
in
our
new
pump
stations
is
what
a
variable
speed
so
that
if
consumption
does
go
down,
we
can
alter
the
speed
of
the
pumps,
thus
reducing
energy
cost,
so
we're
modernizing
the
system
to
benefit
for
a
scenario
where
maybe
we're
producing
less
water.
C
We
also
have
a
ton
of
storage
right
now
that
isn't
necessarily
all
being
used.
We
have
these
reservoirs,
as
I
mentioned.
Not
only
does
the
population
bigger,
but
the
industry
obviously
was
here
at
the
time
that
is
no
longer
here:
water,
intensive
industry,
so
we're
looking
for
ways
to
reduce
costs
by
maybe
eliminating
or
streamlining
some
of
that
storage.
C
B
Yeah
exactly
I
mean
if
we
can,
if
we
can
eliminate
our
vacant
and
abandoned
lots
and
fill
those
lots
with
homes
or
apartments
that
house
people
who
are
then
residents
and
are
using,
and
you
know
using
and
conveying
water,
then
that's
just
a
little
bit
more.
You
know
not
only
in
impacts
the
city
of
Pittsburgh
positively.
It
impacts
pwsa
and
helps
to
fill
those
gaps
as
well
for
everyone
else,
paying
a
little
bit
less
and.
D
B
We
haven't
talked
a
lot
about
storm
water
fees
a
little
bit
here,
but
but
just
a
you
know.
As
someone
who
cares
about
the
stormwater
aspect
of
this,
a
note
that
the
storm
water
fees
are
directly
impacting
our
abilities
or
pwsa's
ability
to
to
one
address
basement
backups
in
two
I
think,
even
more
broadly
and
importantly,
in
some
cases,
the
sewage
overflow
issue
that
we
experience
in
the
city
and
meet
at
consent
decree
for
the
Public's
benefit,
for
our
benefit
are
the.
B
How
are
the
stormwater
fees
assessed
as
you
approach
each
rate
case,
and
how
do
you
assess
whether
you
know
they
need
to
be
shifted
either?
You
know
more
towards
the
say:
you
know
larger
parking,
lot
owners
and
less
to
the
residential
customer,
or
you
know.
How
will
you
continue
to
Monitor
and
assess
what
those
fees
should
be
based
on
both
the
need
but
also
kind
of
equity
issues.
C
That's
a
great
question,
and
this
will
be
our
second
rate
case
with
us
having
a
storm
water
fee
in
place.
As
Ed
mentioned
a
little
while
ago,
the
The
Proposal
is
based
on
what
we
call
a
cost
of
service
analysis,
a
water
sewer
and
storm
water.
What
does
it
really
cost
pwsa
to
be
able
to
provide
our
customers
for
that
given
service
on
the
storm
water
side,
we
have
been
able
we
settled
with
the
Public
Utility
Commission
and
believed
it
was
more
appropriate
to
not
go
to
full
cost
of
service
within
that
fee.
C
So
it's
I
think
incrementalism
is
the
rate
making
term
where
we're
trying
to
recuperate
a
portion
of
that
storm
water
cost
through
our
fee.
Our
proposal
for
this
year.
The
three-year
proposal
is
increasing
the
storm
water
fee.
The
fees
are
eligible
for
the
discount
program.
I
will
add
so
that
you
know
residential
property
owners
do
get
a
discount
if
they're
income
qualified,
but
the
the
framework
for
us
assessing
the
fee
is
you
know
one
that
I
believe
is
really
Equitable
and
it's
a
shame
that
some
are
challenging
it.
C
It
is
based
on
the
impervious
area
on
that
property,
whether
it's
residential
or
commercial,
commercial
properties
have
more
variables
and
they're
of
large
size.
So
you
don't
want
to
lump
them
all
into
a
one
particular
fee.
What
we
do
is
we
look
at
GIS
data
to
determine
how
much
impervious
or
hard
surface
that
it
would
be
generating
storm
water
for
us
to
treat
is
coming
off
of
that
property
and
then
per
one
about
one
thousand
square
feet.
C
She
is
she's
on
it,
that
is,
that
is
considered
an
eru
equivalent
residential
unit
and
so
per
1000
or
so
a
square
feet.
They're
they're
charged
that
fee
incrementally,
so
a
surface
parking
lot
may
actually
pay
more
in
a
storm
water
fee
than
you
know.
The
the
at
the
building
downtown
a
high-rise
downtown
that
really
doesn't
have
all
that
much
impervious
surface
other
than
its
rooftop
and,
and
that
is
supposed
to
be
proportional
and
it
is
proportional
to
the
storm
water
generated
from
that
property.
So
each
property
on
the
non-residential
side
is
assessed.
C
Specifically.
Residentials
is
a
tiered
basis,
so
you're
you're
bucketed,
whether
you're
a
typical
size,
property
or
you're,
slightly
smaller
or
you're
larger.
So
it
really
is
something
that
a
customer
can,
at
the
margins,
control
whether
it's
reducing
some
of
the
hard
surfaces
on
their
property,
maybe
getting
rid
of
pavement
on
a
circular
driveway.
C
If
you
have
the
ability
to
do
that
to
reduce
that
fee
and
then
reduce,
you
know
the
the
burden
that
you're,
placing
on
your
neighbors
and
in
our
system
from
the
storm
water
coming
off
of
that
property
and
I
I
will
just
add
the
fee
Revenue.
You
know,
as
I
mentioned,
we're
not
getting
all
of
the
dollars.
We
need
under
that
fee
necessarily,
but
those
dollars
are
used
to
do
some
really
retail
little
things
that
you
see
every
day,
replacing
storm
drains
or
catch
basins
as
we
call
them
maintaining
them.
C
So
we
use
those
dollars
as
operating
to
make
sure
that
you
know
Street,
flooding
and
sort
of
those
nuisance
issues
and
some
of
us
you
know
we
still
live
on
streets
of
those
older
style,
catch
basins
that
we're
trying
to
replace
that's
where
those
dollars
are
going.
In
addition
to
some
of
the
signature,
green
infrastructure
projects
that
get
a
lot
of
attention
as
well.
C
Sure
so
we
are
monitoring
the
case.
You
know
on
a
fact
basis.
We
think
that
the
it's
called
Westchester,
because
it's
the
the
college
West
Westchester
that
is
owned
by
the
state,
is
suing
the
municipality
saying.
This
is
a
fee,
not
a
tax.
The
Dynamics
at
play
in
this
particular
case
we
believe,
are
a
lot
different
than
pwsa's
stormwater
system.
So
the
the
harmed
party
in
the
college
is
saying
that
the
you,
the
the
municipality,
isn't
actually
providing
them
storm
water
services.
C
It
is
different
because
it's
a
municipality
being
sued
and
not
a
municipal
Authority.
The
municipal
authorities,
under
the
Pennsylvania
municipal
authorities
act
have
specific
authorization
to
charge
storm
water
fees.
Also,
in
our
case,
not
only
are
we
a
municipal
Authority,
we're
regulated
by
the
Pennsylvania
Public
Utility
Commission
that
has
approved
our
tariff
and
allowed
us
to
charge
stormwater
fees
based
on
impervious
area,
which
is
the
issue
at
place
here.
So
those
are
just
two
two
examples:
it's
a
municipality.
C
C
We
filed
a
Friend
of
the
Court
Amicus
brief
to
this
case,
to
spell
out
to
the
Pennsylvania
Supreme
Court
how
we
are
different,
and
this
is
a
national
best
practice
to
charge
for
stormwater
fee
based
on
impervious
area,
and
it's
been,
you
know
well
well
established,
and
it
we
do
believe
it's
an
equitable
way
to
do
it.
If
this
were
not
in
place,
arguably
we
would
have
to
do
what
we
did
before,
which
was
roll
it
into
our
sewer
rates,
which
isn't
a
reflection
of
of
where
that
burden
is
coming
from
on
these
properties.
E
B
You
know
it
was
built
a
long
time
ago,
but
you
just
bought
it
and
you
you
don't
realize
it's
kind
of
too
big.
It's
almost
like
a
commercial
size
meter,
there's
a
there's,
a
minimum
that
you're
going
to
pay
that
far
exceeds
what
you
probably
should
be
paying,
and
we
talk
about.
You
know
typical
residential
customer
5
8
inch
meter.
Can
you
just?
Can
someone
briefly
explain
that
and
what
the
process
might
be
to
find
out
if
your
meter
is
the
right
size?
E
Those
will
be
remediated
in
2025
and
prior
to
that
we
have
a
downsizing
program.
So
if
you
reach
out
to
customer
service-
or
you
go
to
our
website
and
just
search
on
downsizing,
then
that
meter
form
pops
up.
It's
a
web
form
complete
that
that
goes
through
our
process
internally
to
be
vetted,
and
once
that's
approved,
all
you
have
to
do
is
hire
a
plumber
to
prepare
the
setting
for
the
different
sized
meter
and
then
we'll
come
and
put
the
meter
in
place.
Thank
you
and.
B
That
you're
getting
the
call
for
a
shut
off
notice
or
whatnot
yeah.
That
happens
a
lot
in
our
district
too.
So
I
I,
don't
have
any
further
questions.
I
do
want
to
say
that
my
one
of
my
takeaways
is
that
as
councilwoman
Warwick
Illustrated,
you
know
the
average
customer
the
average
family
is
getting
squeezed
everywhere,
with
inflation,
with
the
cost
of
utilities,
with
the
cost
of
groceries,
guess
whatever
it
might
be.
It
is
incredibly
difficult
to
be
a
customer
or
us.
B
You
know
a
a
customer
of
any
kind
of
of
service
these
days
and
and
pwsa
is
making
changes
and
upgrades
that
are
50
years
overdue
in
a
lot
of
cases
with
you
know
a
period
of
time
where
there
were
no
rate
increases,
so
the
can
was
kicked
down
the
road
to
now
and
now
is
faced
with.
You
know
some
hard
decisions
and,
as
you
know,
this
rate
increase
and
this
rate
case
moves
forward
and
future
rate
cases
are
proposed.
B
There
are
going
to
be
additional
costs
that
pwsa
has
to
bear
that
are
passed
down
to
to
rate
payers
as
well.
My
takeaway
is
that
it's
one
of
many
examples
where
cities
and
City
Authority
municipal
authorities
are
left
holding
the
bags
when
we
don't
have
the
state
and
federal
support
that
we
need.
I
am
so
grateful
for
Penn
best
I
am
incredibly
grateful
for
the
EPA
grants
that
we
get
and
Municipal
Water
Systems
need
more
and
on
into
the
future.
B
B
If
we
really
are
as
a
country
going
to
prioritize
things
like
you
know,
clean
water
for
every
resident
of
the
country
and
electricity
and
internet,
and
all
of
that,
like
the
federal
government,
does
need
to
step
up
even
more
and
help
us
so
that
it's
not
left
to
cities
but,
more
importantly,
customers
to
Bear
the
brunt
of
that.
So
that
would
be
my
call
I
I'm
one
council,
member
and
I.
Don't
know
we
don't
have
a
lot
of
support.
I
hear
the
CEO
pwsa
as
it
has
a
direct
line
to
the
White
House.
B
B
You
know
the
same,
but
also
increased
Creative
Solutions
for
for
finding
those
ways
to
deal
with,
say
the
renter
and
the
and
the
the
property
owner,
for
instance,
but
with
that
I
will
I
will
make
a
call
to
see
if
there
are
any
additional
questions
that
weren't
asked
or
final
comments.
Councilwoman
warbick.
A
Said
it
before,
but
I
I
really
would
encourage
you
to
do
an
examination.
I
mean
I,
understand
about
bulk
rates,
I
understand
about
like
wholesale,
and
you
get.
You
know
what
I
mean
you
get
more
because
you're
buying
more
so
you
get
it
for
a
cheaper
rate.
I
get
that
in
the
you
know
in
the
private
sector,
but
you
know
you
guys
hold
all
the
chips
right.
You
don't
need
to
do
that.
A
You
don't
need
to
give
UPMC
like
UPMC
can
pay
as
much
per
gallon
as
a
resident
right
Pitt
can
pay
as
much
per
gallon
as
a
resident,
because
there
is
no
alternative
right
and
so
putting
the
squeeze
on
the
residence
and
that
and
that
that's
who's
going
to
feel
this
right
and
I
know
that
the
rates
will
go
up
for
them
too,
but
I
I
would
really
encourage
you
to
explore
just
simply
charging
them.
The
same
per
gallon
rate
I
mean
just
run
the
numbers
right.
A
Just
out
of
curiosity,
like
just
just
for
the
sake
of
curiosity
run,
the
numbers
see
how
much
pwsa
would
make.
If
you
know
go
through
your
various.
You
know
you
know:
I
assume
it's
by
building
right,
I,
assume
that
you
know
as
customers
go
it's
by
building
or
whatever
it
is
and
see
what
you
would
get.
A
You
know,
look
at
how
much
water
they're
using
and
how
much
pwsa
could
how
much
revenue
you
could
pull
in
by
just
charging
them
the
same
that
you
are
charging
residents
right
and
and
and
and
and
not
even
just
to
to
sort
of
go
after
our
local
non-profit.
You
know,
like
you,
know,
do
PNC
Bank,
do
every
office
building
downtown,
you
know
just
run
the
numbers
just
do
a
few
samples
because
I
it
might
be
a
lot
of
money
and
that
might
be
a
lot
of
lead
line
replacement
and
that
might
be
a
lot.
A
C
I
we
can
certainly
it
will
certainly
go
back
and
take
a
look
at
that.
I
would
just
add
you
know
these
proposals
have
to
meet
puc
requirements
and
their
rate
making
methodologies.
So
the
you
know
we've
pushed
the
envelope,
especially
on
the
assistance
programs,
of
kind
of
how
creative
we
can
be
in
self-funding,
Assistance
programs
and
things
of
the
like.
C
So
you
know
those
are
the
kinds
of
things
working
with
our
rate
consultant
is
you
know
that
inform
the
different
rate
classes
and
the
cost
of
service
and
those
arguments
that
we
make
through
a
rate
case?
So
there
is
that
well,
it
may
seem
like
we
hold
all
the
power
to
determine,
who
pays
What
It
ultimately
has
to
meet
at
least
settle
the
terms
approved
by
the
commission,
which
is
something
that
we
consider
before
we
put
forward
a
rate
case,
but
you
make
a
good
point.
Yeah.
A
Well,
I
mean
you
can
always
ask
right
run
the
numbers
see
what
they
show
if
it
shows
that
you
could
pull
in
a
lot
of
Revenue
by
charging
the
same
to
these
large
large
users
right,
you
know
and
and
want
to
worry.
You
know,
let's
whatever
just
large
Enterprises
with
a
thousand
employees
or
more
whatever,
just
whatever
the
see
the
worst,
they
can
say
is
no
be
good
PR
for
you
guys.
G
So
I
can
do
this
outside
the
meeting
and
I
think
I've
attempted
to
put
together
something
already
I
know.
I
have
Capital
requests
in
for
the
past
few
years
to
do
a
study
to
understand
what's
happening,
but
I
think
there
should
be
a
real
evaluation
of
Riverview
Park
in
terms
of
once
that
water
hits
the
street
and
it
goes
into
a
sewer.
C
G
Also
want
to
keep
the
word
Landslide
with
water,
since
the
red
beds
are
underneath
and
if
they're
saturated,
then
that
you
know
they
expand
and
that
moves
the
whole
Hillside
away.
And
then
that
Landslide
occurs
so
just
want
to
reiterate
something
that
I've
been
bringing
up
for
some
time
and
trying
to
get
trying
to
get
a
commitment
on
somewhere.
C
G
G
50
acres,
yeah
yeah,
you
see
my
point,
I
mean
it's
like
we
paved
a
few
roads
and
I.
Just
think
that
you
know
it
was
just
eye-opened
to
me:
it
wasn't
a
ruby
park,
it
was
somewhere
else
and
you
know
came
back
and
they
were
like.
There
was
something
wrong
with
the
sewer
and
they
were
like
well.
This
is
this:
is
the
city
sewer
and
it
just
the
water
is
just
dumps
over
the
hillside
and
they
were
installed
in
several
different
places
all
over
right.
G
C
Want
to
thank
you
for
the
opportunity
to
provide
this
update
and
hopefully
there's
a
little
more
information
about
the
nature
of
our
rake
case,
but,
as
I
mentioned,
we'll
be
back
in
touch
with
customers
and
obviously
Council
offices.
When
we
come
to
that
final
determination
on
what
next
year's
rates
will
look
like
wonderful.
B
B
B
So
you
know
maybe
stay
tuned
for
further
action
there,
but
I
really
appreciate
the
conversation
today.
I've
I've
learned,
you
know
even
more
than
you
know,
I
thought
I
knew
everything
and
I
learned
even
more
appreciate
the
comments
from
my
Council
colleagues
and
the
attendance
and
we'll
make
sure
to
get
this
information
out
to
all
members.
So
with
no
further
business
I
we'll
move
to
adjourn
this
post
agenda.