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From YouTube: CityTalk with John McIntire: Neil Connor & Tariq Francis
Description
On this episode of CityTalk, John interviews Neil Connor from the Department of Innovation & Performance and Tariq Francis from the Pittsburgh Bureau of Police.
A
A
Welcome
to
another
episode
of
city
talk
where
we
try
to
figure
out
what
these
people
do
all
day
and
by
these
people
I
mean
the
hundreds
of
employees
of
the
city
of
pittsburgh,
say
hello
to
neil
connor,
who
is
a
colleague
of
mine
in
the
department
of
innovation
and
performance
or
inp.
As
we
like
to
say,
neil
welcome
to
the
program.
B
So
I
had
done
a
contracting
job
with
someone
that
worked
for
the
city
and
an
internship
opened
up
for
the
service
desk
and
I
was
recommended
to
apply
for
the
position
and
see
if
the
team
thought
I
was
a
good
fit.
They
gave
me
a
zoom
interview.
B
I
checked
out
with
some
of
the
stuff
that
they
had
been
doing.
The
city
is
going
under
a
massive
tech,
refresh
project
right
now,
and
that
was
what
I
had
done
as
my
contracting
job
and
what.
B
So
a
lot
of
the
city,
computers
that
we
have
right
now
are
10
15
years
old,
they're,
barely
functioning
they're
falling
apart
and
so
we're
taking
all
of
their
devices
and
giving
them
new
windows
10
devices
provisioned
by
dell
and
in
some
cases
most
because
of
the
pandemic,
giving
them
laptops.
So
they
have
the
option
to
work
from
home.
B
I
have
four
years
of
computer
science
under
my
belt,
I'm
kind
of
a
computer
nerd,
so
I
just
enjoy
working
with
the
machines
generally
and
I'm
in
school.
Right
now
for
data
analytics
trying
to
use
my
computer
science
degree
from
prior.
B
Yeah,
so
I
was
told
that
a
physician
was
opening
up
and
the
devices
team
and
they
said
that
they'd
like
to
see
me
apply
for
it
and
see
where
we
went
from
there.
I
was
one
of
four
candidates
and
they
said
that
my
qualifications
matched
and
I
had
been
with
the
department
for
nine
months
already
and
they'd
like
to
hire
me.
B
Honestly,
no,
when
I
first
started
was
unpaid
for
a
couple
of
months
and
then
it
went
into
a
regular
paid
internship,
but
I
just
enjoy
my
team
really.
So
I
was
excited
to
be
offered
the
job,
doing
something
that
I
like
with
people
that
I
like.
B
I
grew
up
in
florida
and
then
I
spent
let's
see
three
or
four
years
in
the
chicago
area,
with
the
bad
side
of
my
family
and
then
I
took
a
job
as
a
flight
attendant
and
ended
up,
not
using
my
degree
in
computer
science.
I
lived
in
new
york
for
a
little
bit
lived
in
denver
colorado
for
a
little
bit
and
then,
when
the
pandemic
hit,
I
got
furloughed
and
started
trying
to
use
my
prior
experience
and
my
degree.
B
So
I
went
back
to
school
and
took
an
internship
start
from
the
bottom
and
where
did
you
go
back
to
school?
I'm
currently
going
to
ccac
for
another
year
and
then
pit
for
the
remaining
two.
A
Awesome
so
everything
you
read
today
indicates
being
a
flight
attendant.
Job
is
one
step
short
of
a
police
officer.
Did
you
run
into
any
unruly
passengers.
B
I
wouldn't
say
unruly
necessarily
definitely
a
lot
of
inebriated
people
that
when
their
inhibitions
are
lowered-
and
I
think
being
you
know,
40
000
feet
in
the
air
doesn't
help.
They
react
very
poorly
to
a
lot
of
things.
B
B
I
did
get
hit
by
a
passenger
once,
which
was
a
bizarre
situation
for
me,
so
we
held
the
plane
for
him
because
his
incoming
plane
was
late
and
he
was
the
last
passenger
on
board
and
demanded
space
for
his
bags.
We
didn't
have
space
for
his
bags
that
upset.
B
No,
I
you
know,
I'm
really
thankful
for
the
opportunity,
but
what
I
always
say
is
that
my
job
as
a
flight
attendant
was
a
job
and
not
a
career.
So
I'm
looking
to
take
the
experiences
that
I've
gained
here
at
the
city
and
further
my
knowledge
and
build
a
career
out
of
it.
A
B
A
B
I
really
don't
mind
social
interaction.
I
think
I
used
to
be
a
social
butterfly
before
I
was
a
flight
attendant
and
after
I
still
have
you
know
that
people
person
aspect,
but
I
not
necessarily
I
feel
like
I
have
to
be
around
people
all
the
time
I
enjoy
my
private
time
now.
B
Do
you
miss
winters
in
florida?
No,
I
actually
prefer
the
cold
to
the
heat.
B
Nope,
I
don't
like
the
community
and
I
don't
like
the
heat.
So
for
me
it
was
I
go
back
to
visit,
for
maybe
a
week
tops.
A
And
that's
usually
in
the
winter,
I'm
guessing
yeah.
So
are
you
going
to
continue
your
career
focused
on
computers
or
or
might
take
you
in
different
directions.
B
No,
I
think
I'm
going
to
stay
computer
focused
the
pandemic.
Really
left
me
with
an
impression
of
two
things:
two
careers
that
I
don't
ever
see
really
losing
value
are
computers
in
medicine,
and
so
I'm
very
thankful
that
I
had
some
experience
to
begin
with,
to
be
able
to
jump
into
this
internship
and
build
from
there,
and
I
think
I'll
just
stick
with
this
career
and
you
know,
try
and
really
accumulate
some
knowledge.
As
I
go.
A
B
I
was
told
that
you
know
things
are
a
little
bit
chaotic
generally
across
departments,
and
I
don't
really
see
that
I
think,
especially
with
the
pandemic.
I
see
a
lot
of
cooperation.
I
see
a
lot
of
people
coming
into
work
and
they
didn't
have
to
see
a
lot
of
people
caring
and
going
the
extra
mile
to
try
and
get
everybody
moving
and
rolling.
So
for
me
it's
been
a
positive
experience.
A
All
right
and
you
have
any
hobbies.
Well,
you
said
gardening
and
cooking
anything
else.
I
like
the
bowl,
no
kidding
yeah.
Are
you
any
good
at
it?
I
used.
B
A
B
B
Yeah,
I
would
actually
I
think,
that
the
city
takes
very
good
care
of
its
employees.
I
haven't
seen
anything
out
of
the
ordinary
that
would
make
you
say:
no.
I
really
enjoy
my
job
I
enjoy
interacting
with
other
people
and
all
the
other
departments
we
all
get
along
really
well.
We
have
good
working
relationships.
A
B
And
that
might
be
a
little
bit
different,
but
with
the
amount
of
zoom
falls
that
I've
been
in
every
day.
I
know
most
of
these
people
and
what
they
look
like
I'll,
be
it's
not
a
little
box
like
we
are
right
now,
so
maybe
seeing
them
in
person
will
be
a
little
different,
but
I'm
pretty
comfortable
with
everybody.
It'd
be
nice
to
see
them
and
point
out
be
like
hey.
I
know
you.
B
A
A
A
Welcome
back
to
city
talk,
say
hello
to
patrolman
tariq
francis
who
joins
us,
live
via
zoom
at
least
live
on
tape.
If
you
will
officer
welcome
to
city
talk.
C
I
was
about
2015.,
I
I
did
a
stint
in
teaching
and
coaching
a
stent
and
non-profit,
and
I
felt
like
I
just
needed
to
change
a
pace.
So
in
2015
I
was
offered
the
job
to
be
a
city
of
pittsburgh.
Police
officer,
and
I
haven't
looked
back
since.
A
How
about
that,
and
what
made
you
even
decide?
You
know
it's
a
pretty
brave
decision
to
become
a
police
officer
anywhere,
including
in
pittsburgh.
What
made
you
think
that
that
was
your
calling.
C
That's
what
I
got
my
degree
in
my
mother
is
a
law
enforcement
officer,
she's
a
lieutenant
in
new
jersey,
and
it
was
really
just
my
calling
it
was
really.
I
knew
I
wanted
to
do
it
for
a
while.
I
wasn't
sure
on
what
level,
whether
it
be
sheriff
or
state
police.
A
Now
I
know
we
you,
as
you
know,
we
talked
before,
and
you
mentioned
that
one
of
the
toughest
days
you've
had
to
face
so
far
so
far
was
the
tree
of
life,
horrible
situation,
and
you
were
the
second
or
third
officer
on
the
scene.
C
Correct,
I
was
the
second
officer
call.
The
first
was
sergeant
brian,
marcus
marquezado,
and
I
arrived
on
scene
when
I
arrived
on
scene.
That
actor
was
actively
shooting
out
of
the
glass
at
the
police.
That.
C
Yes,
definitely
the
toughest
day
that
I've
had
on
the
job.
C
Oh
cops,
kids,
kids.
Yes,
that's
one
of
my
favorite
weeks.
We
do
it
for
about
three
or
four
weeks
with
for
different
groups
of
kids
due
to
covet
last
year
was
the
first
year
I
wasn't
able
to
participate
or
we
didn't
have
it,
but
those
are
of
that's
the
week
where
you
get
to
interact
with
different
youth
from
around
it
area
and
not
so
much
just
in
a
policing
setting
you,
you
take
them
to
different
places.
You
really
get
to
know
them.
C
A
Okay
and
what
are
their
first
impressions
of
police
officers,
I
imagine
many
of
them,
don't
know
what
to
expect.
C
They
don't
they
actually,
they
actually
treat
us
like
teachers
for
the
most
part,
so
they're,
very
respectful,
we've
never
had
any
issues
at
the
camp.
A
lot
of
kids
are
come
back.
So
a
lot
of
kids.
You
get
to
know
through
the
years,
because
they'll
come
from
the
time,
they're
not
to
the
time
they
age
out
of
the
out
of
the
camp.
C
C
A
A
Young
people
so
you're
from
new
jersey,
originally
how'd.
You
end
up.
C
I
went
to
the
university
of
pittsburgh
and
I
just
I'm
sorry
no
go
ahead.
I
went
to
the
university
of
pittsburgh
and
I
just
never
left.
I
got
a
job
straight
out
of
college.
C
C
C
It
was,
it
was
especially
at
westinghouse,
and
I
think
up
until
then,
they
hadn't
made
the
playoffs
in
over
10
years.
So
the
win
the
city
championship
was
especially
on
the
boys
side
was,
was
a
huge
accomplishment.
A
So
you
still
really
enjoy.
Obviously
day-to-day
police
work.
C
Yes,
it's
actually
hard
for
me
to
leave.
I
had
a
couple
of
opportunities
to
leave.
I
didn't
put
in
any
any
specials
to
go
anywhere.
The
only
I
did
take
the
sergeant's
test
and
I'm
on
the
sergeant's
list,
but
I
really
enjoy
patrol
work.
C
What
do
you
like
about
it?
That
is
never
the
same
one
minute
you
can
be
dealing
with
a
parking
complaint
next
minute.
It
could
be
a
violent
domestic
next
call
might
be
a
missing
juvenile
you
just
you,
never
really
know
what
you're
going
to
get.
So
that's
that's
what
I
like
about
it
is.
Is
it's
not
bland?
It's
just
it's
something
different
call
to
call
so.
A
C
I
enjoy
the
rush,
but
sometimes
I
enjoy
the
calm
right.
A
lot
a
lot
of
times
too.
C
What
people
don't
realize
is
a
lot
of
this
job
is,
is
actually
helping
people
so
well,
I'm
naming
them
more
high
priority
calls
a
lot
of
our
calls
like
I
got
a
call
the
other
day
for
a
woman
who
needed.
B
C
Phone
and
answering
machine
set
up,
she
was
blind,
her
husband
had
recently
passed
away
and
she
needed
the
new
phone,
her
phone
and
answer
machine
set
up
and
she
called
911
and
get
it
done.
So
I
just
you
know
I
came,
I
set
it
up
and
it
worked
with
another
officer
to
get
get
her.
Some
more
services
also.
A
All
right,
so
is
that
somewhat
typical
I
mean
you're,
you
keep
hearing
people
say
well,
maybe
we
ought
to
start
sending
social
workers
to
some
calls
as
opposed
to
police
officers,
but
it
sounds
like
you
do
a
little
bit
of
both.
C
You
definitely
do
a
little
bit
of
both.
You
just
got
to
be
patient.
I
mean
at
the
end
of
the
day,
if
she
called
for
help,
you
know,
and
I'm
I'm
there
to
help
her
set
it
up
to
the
best
of
my
ability.
I
wish
I'm
more.
I
did
have
to
leave
the
answer.
The
hardest
part
was
she
wanted
her
answer
machine
in
spanish,
so
I
had
to
figure
that
out
to
set
up
her
answer
machine,
so
they
can
speak
spanish.
C
A
C
I've
been
fortunate,
we,
my
family,
fortunate.
We
we
didn't
miss
a
beat
cover,
19
came
into
effect
and
they
made
some
some
changes
at
work,
but
we
still
had
to
go
so
they
it
was
pre,
it
was
no
covet.
I
was
at
work,
they
said,
okay
covet
put
some
protocols
in
place
and
we
were
at
work
the
next
day.
So
I
mean
fortunate
for
me,
like
I
didn't
have
to.
I
wasn't
laid
off
or
anything
of
that
nature
and
my
family.
We
didn't
really
miss
a
beat.
C
I
would
it
has
to
be
a
calling,
though,
because
it's
not
it's
you.
You
have
some
really
really
good
days,
and
then
you
have
some
really
really
tough
days,
so
you
got
to
have
thick
skin,
especially
with
the
climate.
Now
you
gotta
be
willing
to
be
patient,
and
then
you
gotta
you,
you
really
have
to
to
be
an
effective
police
officer.
C
You
have
to
know
your
job,
you
have
to
know
what
you
can
and
can't
do
this
way
if
somebody's
telling
you
to
get
out
their
face
and
you
have
no
grounds
to
be
in
there
get
out
their
face,
leave
them
alone.
But
if
you
have
to
be
there,
you
have
a
lawful
reason
to
be
there
and
you
have
to
do
your
job
and
you
could
effectively
do
your
job
as
long
as
you
you
study
up,
and
you
know
what
your
job
is.
I
definitely
will
recommend
it
to
anybody
who's.
C
New
jerseys
look
just
a
little
bit
a
little
bit
faster
in
terms
of
the
hustle
and
bustle.
More
people
are
kind
of
hustling
in
new
jersey.
Like
you
know
everybody
you,
your
neighbors
selling
socks.
You
know
they
got
a
full-time
job,
but
they
you
know
they
might
be
selling
socks
or
two
houses
down,
they
might
be
selling
dinners.
So
it's
just
pittsburgh
is
really
is
really
unique,
because
it's
so
so
many
bridges
and
rivers
and
tunnels.
C
A
C
A
Right,
thank
you
so
much
for
doing
it
have
a
great
day.