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From YouTube: CityTalk with John McIntire: Darlene Watson
Description
On this episode of CityTalk, John McIntire interviews Darlene Watson from Mayor Peduto's office.
A
A
A
A
A
B
B
B
Kind
of
things
so
I
was
used
to
different
kind
of
personalities,
walking
in
you
know,
and
so
and
then
before
that
I
worked
at
a
group
home,
it
was
Abraxas
adolescent
center
for
females,
so
they
were
younger
girls,
and
so
they
were
in
placement.
But
you
know
you
had
to
deal
with
different
situations
and
be
ready.
So
I
was
the
receptionist
here
for
about
10
years,
so
you've.
B
How
did
they
find
you?
Well,
you
know
what
I
was
looking
and
they
were
looking
and
it
just
kind
of
worked
out.
You
know
and
and
job
searching
I
was
always
looking
for
a
service
oriented
type
of
thing
customer
service,
even
if
it
was
phones
or
in
person
it
didn't
matter.
So
this
kind
of
was
available
and
just
kind
of
worked
for
us.
Yeah
awesome.
A
B
People
get
busy
yeah,
there's
people
that
do
they
walk
in
and
they
think
it's
real
simple,
but
you
know
I
try
to
give
them
the
information,
so
they
can
make
a
choice
as
to
how
they
want
to
do
it.
But
we
offer
Community
Affairs
first,
because
that's
the
go-to
department,
when
people
walk
in
and
need
help,
they
usually
can
direct
them,
and
so
people
pretty
good
about
you
know
speaking
with
them.
But
sometimes
you
get
people
that
just
want
the
mayor.
So
there's
a
protocol
and.
B
B
B
B
May
actually
be
better
for
them
yeah,
and
even
if
they
were
to
send
an
email,
they
would
still
be
referred,
but
I
try
to
refer
them.
You
know
so
that
you
know
the
scheduler
doesn't
have
to,
but
if
they
really
want,
you
know
to
meet
with
the
mayor.
They'll
go
ahead
and
send
the
email
and
then
they'll
be
redirected
to
the
appropriate
Department
icy.
B
B
I'm
sure
that
he
would
surprise
us,
but
for
the
most
part
he's
just
gentle
and
it's
a
nice
calming
thing
when
you're
busy
and
when
there's
stuff
going
on
and
he
wags
his
tail
and
walks
up
to
you,
you
kind
of
just
calm
down
and
then
you
know
everything
is
good.
The
problem
might
not
be
solved,
but
you
know
he's
nice
to
have
around
awesome.
A
B
I
will
get
you
into
trouble
you're
in
my
position.
You
greet
people,
and
that
includes
the
boss,
the
mayor,
you
know
every
time
you
ask
him
if
he's
having
a
good
day
and
then
he
you
know,
he's
doing
things
and
so
with
me
being
at
the
front
desk.
Sometimes
if
there's
audience
that
comes
in
that's
waiting,
you
know
you
get
to,
you
know,
interact,
but
everything's
pretty
basic
for
me.
You
know,
does.
B
A
B
There's
yeah
I
guess
you
could
say
that,
for
you
know,
for
moments,
there's
moments
throughout
the
day,
there's
always
the
front
desk
huddle.
You
know,
and
everywhere
I've
ever
worked
where
there
was
a
front
desk
there's
you
know
it's
just
kind
of
like
a
huddling
ground.
Sometimes
there's
quick
meetings.
You
know
and
you're
not
really
paying
attention,
but
they
get
to
maybe
have
a
meeting
that
they've
been
trying
to
schedule
while
they're
waiting
to
go
into
another
one.
So
it
makes
it
nice
interesting.
B
B
As
a
result,
that's
part
of
customer
service
I
mean
that's
the
other
thing.
I
was
always
customer
service
oriented,
so
the
customer
is
always
right.
I
can
remember
an
old
business
school
teacher
of
mine.
She
would
say
no
matter
what
the
customer's
always
right,
and
so
that
stuck
with
me
for
a
long
time.