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A
Thank
you
all
for
joining
us
here
today.
We
wanted
to
kick
back
off
our
monthly
community
meetings,
since
we
are
rolling
out
quite
a
few
significant
changes
this
year
with
the
coming
computron
X
program,
which
will
allow
us
to
put
all
of
our
licenses,
which
are
already
online
and
our
permits
in
our
violations
all
accessible
to
the
public
online
and
one
easy
to
follow
database.
A
Arcades
were
also
apparently
a
big
scourge
of
the
early
80s
in
Pittsburgh.
We
had
two
licenses
for
that,
but
we
didn't
have
a
fire
suppression
contractor
license.
You
know
so
things
that
were
actually
incredibly
meaningful
in
terms
of
life
safety
of
residents
of
Pittsburgh.
We
were
not
doing
a
good
job
of
regulating
well
other
things
that
were
not
very
disruptive
to
Pittsburgh.
A
That
was
much
more
fair
to
all
of
our
permit
and
license
holders
and
I
am
joined
here
today
by
my
colleague,
Sarah
kinter,
the
deputy
director
and
city's
licensing
officer,
and
our
colleagues
say
Sally
Seidelman,
who
is
our
government
liaison
officer
and
is
very
helpful
in
communicating
to
different
groups
in
the
city,
so
just
to
give
you
a
bit
of
an
overview.
These
are
currently
the
licenses
that
we
regulate
here
in
the
city
of
Pittsburgh.
We
have
what
we
think
of
as
four
major
types
we
have
the
contractor,
which
are
sign
and
general
contractors.
A
A
So
to
get
into
a
little
bit
more
detail
about
the
code,
changes
that
we
made
and
how
we've
tried
to
improve
Pittsburgh.
So
again
we
rewrote
the
entire
licensing
code,
all
72
pages
of
it.
We
looked
at
it
to
make
sure
that
was
consistent
between
license
types.
So
now
all
similar
licenses
have
similar
requirements
in
terms
of
educational
levels,
cost
for
the
license
insurance
requirements.
A
Things
like
that
so
there's
before
there
is
not
great
parity.
You
know
similar
licenses
were
being
treated
much
differently
by
the
city
and
we
also
updated
our
fees.
So
I
spoke
a
little
bit
more
about
this,
but
we
worked
with
an
outside
expert
to
do
a
full
time
in
motion
study
of
our
department,
where
we
actually
tracked
how
many
you
know
hours
do
all
of
us
spend
each
day
on
different
types
of
functions
and
then
from
there
we
were
able
to
extrapolate
on
what
the
correct
prices
were.
A
So
we
found
that
we
were
actually
overcharging
for
most
types
of
licenses.
We
were
charging
people
too
much
money.
We
didn't
spend
that
much
time
doing
them,
so
we
reduced
most
of
the
license
fees,
I
think
all,
but
one
we
were
overcharging
for
and
we
have
a
new
fee
schedule
on
our
website.
For
example,
consignee
trade
contractors
were
now
down
to
$75
so
before
it
was
over
200.
So
again,
that's
just
based
on
how
much
time
we
spend
administering
those
licenses
coming
up.
A
We've
announced
that
we're
changing
the
fees
for
permitting
and
we
can
talk
a
little
bit
more
about
that
later,
but
again,
based
on
the
same
time
and
motion
study,
we
found
that
we're
really
charging
people
in
consistent
amounts
for
the
types
of
work
we're
doing
on
their
projects.
You
know
remodeling
an
entire
house
down
to
the
studs,
we're
charging
people,
seventy
six
dollars
for
and
obviously
that's
a
lot
of
work
from
the
department.
We
are
losing
a
lot
of
money
on
that
and
then
also
the
other
end
of
the
scale,
so
very,
very
large
projects.
A
You
know
we
also
weren't
pricing,
those
appropriately.
So
then
the
that
middle
part,
in
terms
of
you,
know
one
to
five
million
dollars.
Those
will
be
about
the
same,
if
not
a
little
bit
less.
So
you
know
just
going
through
all
of
our
cost
of
work.
That's
how
we're
able
to
back
into
these
fees,
and
then
we
also
were
able
to
roll
out
computron
Excel
ow
us
to
have
online
licensing.
So
this
has
been
really
exciting,
we're
having
great
reaction
from
all
of
our
customers.
A
So
far,
in
the
last
three
months
since
we've
rolled
this
out,
we've
had
over
a
thousand
people
get
licenses
online
and
we
had
250
people
just
this
past
weekend
between
Friday
night
and
Monday
morning
apply
for
a
license
online.
So
we're
really
excited
that
people
are
adopting
this
using
it
and
it
should
be
a
great
tool,
especially
going
forward
when
people
can
apply
for
permits
online
as
well.
So
you
can
see
all
of
our
code,
language
and
regulations
on
our
website.
You
can
check
that
out
and
I
also
want
to
say.
Thank
you.
A
I
know
many
people
in
this
room
helped
us
improve
our
regulations.
By
providing
us
comment,
you
can
see
every
single
piece
of
comment
that
we
received
regarding
those
regulations
on
our
web
site
and
what
we
did
in
response
to
it.
So
many
of
them
were
very
good
pieces
of
feedback
that
we
incorporated
into
our
final
regulations.
So
thank
you
for
everyone
who
took
the
time
to
help
us
there.
So
I
talked
a
little
about
this.
We
had
the
first
comprehensive
licensing
code
and
we
also,
as
I
said,
created
the
fire
suppression
trade
license.
A
This
is
for
all
fire
suppression
permits,
applied
for
or
excuse
me
issued
as
of
January
1
2019.
So
all
currently
he
issued
prior
to
January,
1
2019
fire
suppression
permit
do
not
need
to
change
their
permit
holder
or
their
license
associated
with
it,
but
just
all
new
ones
must
be
issued
to
a
valid
license
holder.
A
We
also
became
much
more
consistent
with
CEUs
for
trade
licenses,
so
this
was
something
that
did
exist
for
some
of
our
trade
licenses,
but
not
all
of
them
and
we
applied
it.
Consistent
eight-hour
requirement
across
the
board
for
all
trade
license.
Renewals,
so
I
will
kick
it
over
to
Sarah
to
talk
a
little
bit
more
about
CEUs.
Alright.
Thank
you.
Good.
B
Morning
so
again,
I'm
Sarah
Kanter
I
currently
serve
as
the
assistant
director
for
licensing
and
administration
and
I've
been
with
PLI
since
October
2017.
So
it's
been
a
whirlwind
of
change,
but
thank
you
for
everyone
who
has
logged
into
the
new
system
is
using
the
new
system.
It's
been
an
exciting
change
and
I
think
one
for
the
better.
So
just
to
talk
a
little
bit
about
CEUs,
we
look
to
two
primary
lists
of
preferred
providers
that
provide
education
relevant
to
the
trades
and
and
relevant
to
the
work
that
we
do
at
PLI.
B
The
first
list
is
the
Department
of
pencil
that
I'm
sorry,
the
state,
labor
and
industry
department
of
Pennsylvania.
They
have
a
continuing
education
providers
list
that's
available
on
our
website,
so
those
providers
are
eligible
to
provide
training
on
CEUs
that
would
be
relevant
to
us,
as
well
as
the
International
Code
Council
preferred
provider
directory.
B
So
both
of
these
lists
are
listed
on
our
web
site
for
your
reference
they're
also
listed
on
their
own
websites
and
if
you're,
you
know
struggling
to
find
this
information.
Please
contact
us
we're
happy
to
give
it
out
to
the
best
of
our
ability.
The
next
thing
we
look
at
after
we
look
at
the
instructor
is
what
was
the
course
information?
What's
the
course
content
and
there
should
be
some
sort
of
nexus
between
the
course
content
and
the
trade
license
holder?
B
Subject
matter
expertise,
so
that's
what
we're
looking
for
when
we're
looking
at
CEUs
the
hours
must
be
earned
during
the
license
period.
So
your
start
date
is
sort
of
the
start
date
that
you
can
start
taking
CEUs
eligible
for
your
renewal
for
the
next
year
and
we
also
have
some
additional
information
on
our
website.
So
if
you,
if
you
have
questions,
please
look
to
our
website,
but
also,
please
feel
free
to
contact
us
for
further
information.
B
C
B
We
are
accepting
some
trained
CEUs
and
I'm
gonna,
actually
ask
that
we're
gonna
hold
questions
to
the
end
and
we'll
take
most
of
our
questions
then,
but
yeah.
So
what
for
HVAC
mechanical
we're
looking
for
relevant
trade
information
that
has
some
sort
of
Nexus
to
the
International
Mechanical
Code?
So
that's
what
we're
looking
for,
but
yeah,
but
we'll
talk
more
about
to
use
because
I
know,
that's
probably
going
to
be
a
bulk
of
the
questions
at
the
end.
B
One
other
thing
that
we
did
that
director
Kennedy
has
has
talked
about
is
the
creation
of
our
licensing
rules
and
regs,
which
is
a
companion
to
the
code
that
gives
some
further
guidance
for
every
license,
type
about
what's
required
when
it's
required
and
guidance
on
continuing
education
credits,
insurance
limits
that
things
of
that
nature.
So
that's
that
is
where
we
has
all
of
our
documentation
on
what's
required
for
all
license
types,
it
outlines
conduct,
it
provides
guidance
and
it
also
provides
definitions.
B
So
there's
been
some
folks
that
you
know
took
their
CEUs
during
those
60
days
so
that
they
were
able
to
renew
their
license
for
the
the
next
year.
So
just
keeping
that
in
mind
and
then
director
Kennedy
also
talked
about
our
new
permit
fee
schedules.
We're
not
going
to
spend
too
much
time
on
that
today.
Today's
about
licensing
but
there's
some
information
about
our
our
May
1
rollout
of
the
new
permit.
Few
schedules
database
updates.
So
the
one
really
exciting
thing
that
we've
gone
through
in
the
last
year
is
our
new
licensing
system.
B
So
it's
not
just
a
public-facing
ability
for
people
to
apply
online,
but
it's
also
a
new
system
for
staff,
so
our
ability
to
run
reports
on
licenses
have
a
better
idea
of
who's
connected
to
different
contractors.
Is
it's
a
more
robust
system
for
us
to
use
that
has
that
kind
of
data?
This
is
this
slide
also
touches
on
our
60-day
grace
period
for
trading
contractor
licenses.
We
can
make
this
PowerPoint
slide
available
so
that
you
guys
have
something
to
refer
to.
But
again
all
this
is
on
our
website
and
it's
in
our
rules
and
regs.
B
Oh
and
one
other
important
thing
to
note
for
folks
that
allow
their
licenses
to
lapse,
meaning
that
they're
expired
and
closed
permits
related
to
those
licenses
will
be
put
on
hold
until
they're
connected
to
a
valid
license
holder,
so
something
to
keep
in
mind
something
about
our
new
system.
It's
also
more
robust.
So
we
have
better
information
on
that
front
to
an
online
licensing.
So
our
one-stop
PGH
licensing
rollout
began
November
and
we're
pretty
much
through
we're
in
licensing
season.
Right
now
permits
is
coming.
B
So
we
like
to
set
folks
up
in
front
of
a
computer
lab,
give
them
their
PIN
information
and
make
sure
that
they
get
logged
in
you
can
pay
online
there's
two
ways
to
pay.
You
could
pay
by
a
check
which
is
a
50
cent
fee.
You
could
pay
by
credit
card,
it's
a
two
percent
fee,
so
you're
able
to
pay
online
and
then
submit
your
application
online
with
all
of
your
required
documents.
B
You
do
have
to
upload
your
documents,
so
you
should
have
some
sort
of
PDF
capability
on
your
PC,
but
we
do
accept
other
types
of
docx
types
like
images
JPEGs
things
like
that,
so
the
system
will
accept
a
lot
of
different
things,
but
we
mostly
get
PDFs
and
you
can
print
out
your
license
at
home,
so
we're
no
longer
creating
licenses
here
and
laminating
them,
or
anything
like
that.
You
can
do
that
at
home.
You
can
laminate
them
yourselves.
B
All
licenses
have
a
top
license
document
and
then
a
second
page
which
is
like
a
small
card.
So
you
can
feel
free
to
laminate
that
to
keep
it
in
your
wallet
and
there's
no
more
need
to
visit.
Pli
offices
we're
happy
to
see
you
could
still
come
to
the
counter,
but
we
may
never
see
you
again
if
you
just
use
the
online
system,
especially
when
permits
rolls
out
as
well.
B
It's
you'll
see
how
simple
it
is,
and
hopefully,
if
you
haven't
created
an
account,
you
can
create
one
today
and
we're
also
going
to
take
some
time
after
this
presentation
to
provide
pin
numbers
to
people
who
are
here
today,
so
that,
if
you
go
back
to
the
office,
you
can
go
log
online,
create
your
account
and
and
get
set
up
in
our
new
one-stop
PGH
shop.
We
have
a
website
that
outlines
our
whole
project
here,
which
includes
our
licensing
rollout,
which
we're
in
permitting
that's
coming
up.
B
A
So
this
is
part
licensing
is
part,
one
of
a
citywide
revamp
of
how
we
do
all
of
our
permits
and
licenses
for
the
city,
so
all
of
them
will
be
held
in
a
single,
unified
database.
You
can
access
all
of
your
applications
and
comment
letters
in
one
sign
in
whether
it's
from
PLI
city
planning,
domi,
you'll,
have
one
point
and
you'll
have
a
much
clearer
sense
of
all
the
steps
that
you
need
to
take
and
the
associated
permits
and
inspections.
A
You
need
to
do
in
order
to
complete
the
scope
of
work
that
you're
wishing
to
accomplish,
so
that
roadmap
will
all
be
there
in
one
unified
place.
You
can
see
all
of
your
comment.
Letters
you
can
see
dates
by
which
the
city
says
you'll
receive
a
comment
from
all
the
departments
that
you're
having
an
application
to
and
you'll
also
be
able
to
request
inspections
online
and
see
inspection
results.
So
you
know
for
PLI.
I
know,
that's
a
pain
point.
Currently,
you
will
actually
be
able
to
see
our
inspection
checklists.
What
items
that
we've
passed?
A
What
items
we've
failed
and
also
you
know
we
were
able
to
upload
pictures
of
deficiencies,
articulate
code
sections
that,
were
you
know,
we're
citing
in
terms
of
deficiencies
and
you'll,
be
able
to
keep
track
of
exactly
what
inspections
are
missing,
whether
it's
you
know,
energy
inspections
or
other
sort
of
closeout
items,
maybe
third-party
electrical,
so
that
that
should
be
a
lot
clearer
in
terms
of
closing
out
a
permit.
I
also
want
to
just
note
that
you
know.
Obviously,
the
the
online
portal
is
very
powerful.
A
A
All
of
that
type
of
thing
so
again,
you're
you're
able
to
not
create
an
online
portal
account
ever,
but
it
is
really
robust
in
terms
of
helping
you
manage
your
own
licensing
documents
and
all
of
that
so
I
really
encourage
people
to
set
up
an
account.
It's
incredibly
helpful
and
again
it's
a
way
to
be
more
proactive
in
managing
your
renewal
dates
in
your
in
your
insurance
states,
one
of
the
great
things
of
the
systems
that
will
allow
us
to
better
knit
together
data.
A
So
we
will,
you
know
when
we
have
permitting
online
in
the
system.
We
will
be
very
you
know,
as
deputy
director
Kendra
said,
forceful
on
making
sure
that
if
you
do
not
have
valid
insurance
or
a
valid
license,
we
will
not
allow
you
to
proceed
on
any
of
your
permits.
So
we'll
be
very
methodical
about
that.
Just
as
right
now
we're
very
methodical
and
making
sure
that
people
have
paid
their
taxes
in
order
to
proceed
on
things,
so
we're
gonna
be
even
more
robust
in
then
great,
so
we're
gonna
go
through
a
couple.
A
There's
a
couple
of
videos
that
we've
put
together.
You
know
there
are
about
two
or
three
minutes
long
that
actually
talked
people
through
step-by-step,
how
to
actually
apply
for
and
set
up
an
account
online.
There
they're
very
helpful
it's
a
one-time-only
process
for
people
that
have
an
existing
lace
to
go
into
the
system
and
claim
this
is
my
license
and
you
should
associate
it
with
my
online
portal
account
it's
a
one-time-only
process
and
then
going
forward.
You'll
have
those
licenses
associated
with
your
online
account.
A
So
building
I
we've
always
shown
all
location-based
licenses,
but
obviously
a
lot
of
our
businesses
do
not
have
a
fixed
location.
So
the
online
portal
has
a
find
a
license
holder,
a
license,
holder
search
screen,
and
you
can
actually
log
in
there
and
pull
up
a
list
of
say
every
elect,
licensed
electrician
in
the
city
of
currently
or
licensed
contractor.
D
How
to
navigate
one-stop
PGH
welcome
to
one-stop
PGH?
This
is
a
brief
overview
of
the
functions
of
the
system.
This
is
the
home
screen
here.
You'll
see
tabs
labeled
my
activities,
my
projects,
my
businesses
and
my
contractors,
the
my
activities,
tab
lists
business,
license
applications
for
new,
renewed
and
amended
licenses.
The
my
projects
tab
lists
permitting
projects
the
my
businesses
tab
lists,
businesses
that
are
tied
to
your
account
and
the
my
contractors
tab
lists
all
of
the
contractors
tied
to
your
specific
account
to
apply
renew
or
amend
a
license.
You
click
license
and
choose.
D
Either
businesses
contractor
or
trade
license
to
amend
or
renew
a
license,
simply
click
on
the
amend,
a
license
or
renew
a
license
button.
By
clicking
the
search
button,
you
can
search
for
all
PLI
licenses.
You
can
search
for
your
specific
licenses
or
by
license
name,
business
location,
license
number
or
license
status.
The
pay
tab
lists
any
outstanding
fees.
You
may
have
the
my
payments
tab
lists
your
payment
history
and
the
profile
tab
allows
you
to
update
your
information,
such
as
your
email,
password,
mailing
address
or
phone
number.
D
If
you've
had
a
previous
license
with
PLI,
you
can
connect
to
it
with
a
pin
number
pin.
Numbers
will
allow
you
to
add
multiple
trade
license
holders
if
you've
never
had
a
license
with
PLI.
You
probably
won't
need
a
pin
unless
you
are
a
contractor,
looking
to
connect
with
other
registered
licensees
to
get
your
pin
number
contact,
PLI
@
4,
1
2
to
5
5
to
175
or
email
us
at
Pio
I,
a
PP
Tech
at
Pittsburgh,
PA,
gov
or
pl/I
records
at
Pittsburgh,
PA
gov.
You
will
need
to
provide
the
following
information.
D
Previous
license,
first
name,
last
name
and
name
of
business.
Once
you
have
registered
one
way
to
enter
your
PIN
is
to
start
on
the
home
screen
click
the
my
businesses
tab
to
associate
with
an
existing
business
click.
The
associate
with
existing
business
button
enter
the
business,
pin
number
and
click
the
associate
with
existing
business
button.
You
can
also
connect
with
an
existing
contractor
from
the
home
page
click
on
the
my
contractors
tab
to
associate
with
an
existing
contractor
click,
the
associate
with
existing
contractor
button.
D
D
D
How
to
apply
for
a
license
in
one-stop
PGH
after
logging
into
your
account?
You
will
start
on
the
home
page
and
click
on
the
licenses
button.
The
licenses
screen
will
appear
before
applying
for
a
license,
make
sure
you
have
your
required
documents
and
a
method
of
payment
from
this
screen.
You
can
apply
for
a
new
license
or
manage
your
existing
licenses
by
amending
or
renewing.
We
are
focusing
on
applying
for
a
new
license.
D
There
are
three
different
license:
types,
business,
Contractor
and
trade
licenses
for
more
information
about
required
licenses
and
licensing
rules,
visit
Pittsburgh,
PA,
gov,
/pl,
I
forward,
slash
licenses.
The
application
process
is
similar
for
all
three
for
this
video
we're
going
to
walk
through
a
business
license
as
an
example
under
apply
for
a
new
license.
Click
on
the
business
license
button.
Now
you
will
see
a
detail
screen
complete
the
activities
start
date.
This
is
the
date.
You
expect
to
start
your
business
activity.
It
can
be
today
or
a
date
in
the
future.
D
Click
in
the
box
and
use
the
calendar
to
select
a
date
then
click
the
next
button.
This
takes
you
to
the
business
license
application
screen.
You
have
the
option
to
apply
for
a
new
business
or
an
existing
business,
we're
going
to
register
as
a
new
business.
If
you've
already
connected
with
your
PIN,
then
your
existing
business
information
will
show
up
in
a
drop
down
menu
or
a
search
bar
depending
on
your
browser.
Click.
The
circle
next
to
new
business
and
a
form
will
appear
all
of
the
fields
that
have
a
red
asterisk
are
required.
D
Fill
out
your
business
information,
your
legal
name
should
be
the
same
as
the
name
on
your
city
of
Pittsburgh
tax
ID
enter
the
business
phone
number
for
the
location.
There
are
three
options.
The
type
of
business
license
we
are
going
to
apply
for
is
a
parking
lot
which
has
an
address.
Typically,
your
license
location
has
an
address,
so
it
is
automatically
selected.
However,
you
would
select.
My
licensed
location
does
not
have
an
address,
but
it
has
a
parcel
I
D.
D
If
the
business
license
does
not
have
an
actual
address,
this
would
apply,
for
example,
to
sign
maintenance
certificates.
You
would
select.
My
license
does
not
require
an
address
if
your
license
is
mobile,
such
as
a
mobile
vehicle
vendor
peddler
or
ticket
reseller.
Next,
you
will
complete
the
mailing
address
information.
Where
you
want
the
mail
to
be
sent
to
automatically
populate
these
fields.
You
can
click
the
box
that
says
use
my
primary
civic
address
if
this
applies.
D
The
physical
address
is
where
the
business
activity
usually
occurs
enter
this
information.
This
search
works
as
a
keyword
search.
You
can
put
in
part
of
the
address
to
populate
results,
for
example,
searching
Penn,
Avenue
returns.
All
addresses
on
this
street
simply
select
the
correct
address.
After
using
the
keyword,
search,
filling
out
the
address
as
completely
as
possible
will
help
expedite
the
system.
Search
function,
choose
your
renewal,
notification,
preference,
mail
or
email.
D
We
recommend
that
you
put
your
preference
as
email,
so
the
system
will
automatically
email
you
when
your
license
has
been
issued
or
if
more
information
is
required.
Next
fill
in
the
business
contact
name,
this
is
the
person
we
will
contact
if
we
have
questions
about
the
application
or
need
further
information
enter
the
business
contact,
email
and
phone.
It
is
also
important
to
use
the
drop-down
menu
to
indicate
the
type
of
phone
number
you
entered,
work,
mobile,
home,
etc.
D
When
you
have
finished
completing
the
information
click
the
next
button,
the
business
ownership
screen
will
appear,
choose
whether
you
are
an
individual
or
corporation
for
this
demonstration.
We
are
choosing
corporation,
enter
your
city
tax,
ID
number.
The
instructions
at
the
top
of
the
screen.
Tell
you
where
to
get
your
tax
ID.
If
you
don't
have
one
enter
the
legal
name
and
mailing
address,
you
can
click
the
use.
My
information
option,
if
it
is
the
same
information
you've
already
entered,
also
enter
the
physical
address,
then
complete
the
contact
information
for
ownership.
D
You
can
click
use
information
if
this
applies
also
indicate
your
contact
preference
again.
We
recommend
using
email
under
corporate
structure
click
the
interested
party
button.
Here
you
will
list
the
interested
parties,
their
titles,
such
as
officer
director,
etc,
and
indicate
their
interest
in
the
business.
The
interest
percentage
must
equal
100,
then
click
the
next
button.
Now
you
will
select
the
license
type
click
on
the
license
type
button.
All
business
licenses
will
populate.
You
can
select
the
license
type,
for
example,
will
pick
parking-lot,
then
click
the
next
button.
D
Now
you
will
fill
in
your
license
specific
information
because
we
selected
parking
lot.
These
fields
are
specific
to
a
parking
lot.
If
you
choose
a
different
license
type,
the
fields
required
will
be
specific
to
that.
License
check
the
box
to
indicate
that
you
are
18
years
or
older
enter
the
date.
When
your
general
liability
insurance
expires,
you
can
click
on
the
box
to
use
the
calendar
also
enter
your
parking
tax
ID
for
the
slot.
You
will
want
to
enter
the
towing
company
name
if
there
is
one
with
the
corresponding
phone
number.
D
The
next
fields
have
to
do
with
the
parking
lot
spaces.
You
will
fill
in
the
total
number
of
spaces
and
the
number
of
handicapped,
accessible
spaces.
Then
of
the
total
number
of
spaces.
You
would
indicate
how
many
generate
revenue,
then
you
can
click
the
next
button.
This
is
where
you
upload
your
documents.
The
table
shows
all
of
the
document
types
and
a
description
of
each.
If
you'd
like
to
see
a
sample
form,
you
can
click
on
open
under
that
column
and
the
for
right
column
indicates
whether
the
document
is
required
for
a
parking
lot
license.
D
All
six
documents
are
required
for
other
license
types.
Some
of
these
documents
will
be
optional
to
upload
your
documents,
click
the
upload
file
button.
Then
click
on
the
add
files
button
at
the
bottom
left
of
the
screen.
Now
you
can
upload
the
documents
from
your
computer.
You
can
select
one
at
a
time
or
multiple
files
by
pressing
your
shift
button
and
copying
several
over
at
once.
You
can
also
drag-and-drop
them.
The
system
takes
many
forms
of
documentation
such
as
Word
documents,
PDFs,
JPEGs,
etc.
D
Write
a
description
for
each
document.
You
uploaded,
then
click
the
start.
Upload
button
after
you
upload
the
files.
You
need
to
indicate
the
attachment
type
use,
the
drop
down
menu
to
identify
each
and
once
they
are
recorded,
green
checkmarks
appear
visually
next
to
each
attachment
type
in
the
chart.
Above
when
you
are
finished
click
Next.
If
there
are
any
errors,
you
will
get
an
error
message.
Click
on
the
word
fix
and
the
system
will
take.
D
You
to
where
the
error
occurred
once
you
correct
it,
you
can
click
on
the
next
button
to
review
the
application
information
you've
entered
so
far
continue
clicking
on
the
next
buttons
to
move
through
the
completed
screens
until
you
get
to
the
summary
screen.
This
is
where
you
can
review
all
of
your
information.
Make
sure
it
is
accurate
to
the
best
of
your
ability
before
you
pay
fees
and
submit
the
amount
you
will
need
to
pay
is
shown
at
the
bottom
of
the
screen.
D
If
you
hit
save
it
will
save
the
application
as
a
draft,
and
you
can
return
later
to
finish.
If
you
are
ready
to
submit
it,
you
can
click
the
pay
fees
and
submit
application
button.
You
will
now
come
to
the
make
a
payment
screen.
You
have
two
options
for
making
a
payment.
You
can
pay
by
credit
card
or
by
a
check
your
projected
card
or
a
check
fees
are
listed
here.
You
can
click
on
each
act
at
the
bottom
of
the
screen
and
the
information
will
pop
up
today
we're
going
to
pay
by
d'accord.
D
So
we
will
click
on
credit
card
enter
your
name
and
credit
card
number
use
the
drop-down
menus
to
enter
the
expiration
month
and
year
then
type
in
the
security
code.
This
is
the
three-digit
number
on
the
back
of
your
credit
card.
Then
enter
your
zip
code.
When
you
have
completed
this
information
click
on
the
next
step
review
payment
button,
you
might
get
a
message
indicating
that
a
fee
has
been
added
for
the
transaction
in
order
to
process
the
credit
card
payment.
You
can
review
the
payment
terms
by
clicking
on
the
link.
D
Then
click
on
the
box
to
agree
to
the
terms
to
continue
press
the
make
payment
button.
At
this
point,
you
will
see
a
confirmation
screen.
It
says
that
your
application
was
submitted
successfully.
However,
this
does
not
mean
that
you
have
a
license.
It
means
that
you
submitted
an
application,
and
now
the
permits,
licenses
and
inspection
staff
is
reviewing
your
application
following
review.
Pli
staff
will
let
you
know
if
any
additional
information
is
required.
Connect
with
you
to
schedule
your
inspection
or
you'll
receive
confirmation
of
your
issued
license.
A
A
If
you
go
to
our
website,
you
can
see
this
as
well,
so
this
is
the
the
one
time
only
process
to
set
up
your
account
and
to
link
your
account
with
the
existing
license
that
you
have
in
our
system.
So
after
that,
they'll
just
be
linked,
and
you
won't
have
to
go
through
this
step.
Again,
it's
pretty
straightforward.
As
I
said
this
weekend,
we
had
250
customers
able
to
do
this
successfully
on
their
own
over
the
weekend,
so
check
it
out.
A
It's
it's
a
helpful
video
goes
through
it
screen
by
screen
and
it
should
be
pretty
easy
to
navigate.
All
of
these
are
on
our
website.
Please
check
them
out
again:
they're
pretty
straightforward,
we're
seeing
good
success
with
our
customers
being
able
to
navigate
it
alone.
We're
also
very
happy
to
come
out
to
any
organization
or
entity
set
people
up
with
their
licenses.
A
You
know
go
through
that
one-time-only
process
and
make
sure
they
understand
how
to
use
the
system.
We
also
have
a
kiosk
here
at
PLI,
where
we're
happy
to
walk
people
through
the
process
of
setting
up
their
account
in
our
office.
So
please,
let
us
know
how
we
can
help
you.
We
want
ever
to
be
successful
in
using
the
new
system.
So
with
that
said,
I'm
happy
to
take
any
questions.
E
There's
no
industry
funding
contractor
in
Oklahoma
City
that
six
RICC
class
and
to
our
safety
class
I'm
wondering
the
our
friendship
school
for
4905
electricians
about
427
I
know
you
told
me
an
email
has
to
be
done,
what
PUC
or
the
ICC
and
the
Department
of
Labor
and
Industry?
How
do
we
get
these
guys
on
on
that
list
that
relate
to
our
industry
that
we
can
make
this
happen
again?
In
other
words,
that's
the
big
problem.
Right,
not
everybody's
license
is
running
off.
E
A
And
thank
you
for
that
question.
So
we
accept
two
different
types
of
CEUs,
one
from
accredited
agencies,
of
which
we
accept
the
Labor
and
Industry
and
International
Code
Council
accreditations
or
valid
other
training
programs.
So
I
think
that
or
would
be
the
category
that
your
programs
that
you're
talking
about
would
follow
up
with
so
we're
happy
to
review
them.
A
Would
you
mind
taking
a
look
at
it
and
telling
me
if
it
qualifies
so,
then
we,
you
know,
we
just
ask
you
to
email
us
the
curriculum,
the
information
about
the
course
the
provider
is
we
look
at
it
in
relationship
the
trade
license
that
you're
looking
do
have
it
accredited
to
you
know.
Obviously,
if
it's
a
fire
suppression
course
we're
not
going
to
have
it
be
accredited
to
a
mechanical
license
or
vice
versa,
and
then
we
review
it
and
say
either.
F
E
E
A
Okay,
so
date,
so
the
the
way
the
trade
license.
That
code
is
constructed
in
pensive
in
Pittsburgh,
and
this
is
pretty
typical
across
the
country.
Is
that
it's
a
continuous
licensing
standard?
It
says:
okay,
you
need
to
demonstrate
that
you
are
up
to
speed
with
the
you
know,
practices
and
your
industry,
and
you
have
to
continuously
demonstrate
knowledge
and
mastery
of
this
code.
A
So
it's
a
continuous
licensing
standard,
so
we
have,
to
you,
know,
draw
a
line
in
the
sand
at
some
point
to
say:
oK,
you've,
you've,
let
this
lapse.
It's
now
a
new
license
and
that
point
for
us
is
61
days.
So
again,
our
new
system
is
very
robust
in
terms
of
sending
reminders
either
emails
or
letters.
I'd
really
encourage
people
to
give
us
information,
so
we
can
send
them
those
reminders,
but
that
is
how
the
standard
works.
E
A
So
that's
actually
not
a
new
change.
That's
been
in
existence
for
the
last
four
years
or
so.
Also.
Something
to
note
is
that
several
years
ago
we
changed
the
licensing
timelines
from
a
date
certain
based
on
license
types
to
365
days
of
licensing.
So
you
know,
electricians
I,
believe
expire
on
March
31st
previously,
so
whether
you
got
your
license
on
March,
30th
or
April
1,
your
license
would
always
expire
on
March
31st.
A
You
know,
you'd
pay
the
same
amount,
whether
you
had
your
license
for
a
day
or
300
days,
but
now
in
our
new
system
and
for
the
last
couple
of
years,
we've
said:
every
license
is
good
for
365
days
from
the
date
of
issuance
makes
a
lot
more
sense,
everyone's
paying
the
same
price.
Everyone
gets
the
same
value
from
their
license,
so
you
know,
if
you
say
your
renewal
is
today
the
27th.
C
A
I'm
not
up
to
speed
on
your
specific
example
in
general,
but
I'm
happy
to
talk
with
you
in
about
your
specific
example
afterwards,
but
in
general
you
know,
we
evaluate
the
course
to
make
sure
that
it
has
a
nexus
of
relation
to
the
license
being
renewed.
We
also
do
sometimes
accept
reciprocity
of
other
states
certifying
exams,
but
unfortunately,
some
states
aren't
very
consistent,
like
I'm,
aware
of
a
state
nearby
that
has
a
less
than
fifty
percent
pass
rate
to
me.
A
You
know
you
can
score
under
fifty
percent
on
your
trade
license
exam
and
still
get
a
lice
license
there.
So
we
don't
accept
that
here.
I'm
sure,
that's
not
the
scenario
that
you're
doing
here,
but
it's
just
not
a
carte
blanche,
you
reciprocity
of
other
states.
We
want
to
make
sure
that
they
have
a
similarly
robust.
H
C
A
G
C
I
A
A
We
talked
today
said
and
did
not
get
that
feedback
and
we
also
promulgated
the
regs
for
60
days
and
invited
public
comment
and
we
didn't
receive
that
feedback.
We
also
had
a
specific
meeting
with
every
single
we
invited
every
single
person
who
would
apply
for
a
fire
suppression
permit
for
the
last
five
years,
and
we
had
a
meeting
with
them
here
to
talk
through
the
new
regs
so
that
sound
something
that
came
up
either.
But
I'm
happy
to
talk
to
you
about
that
additionally
offline.
A
A
J
A
I
G
K
A
The
new
permit
fees
will
go
into
effect,
May
1,
so
just
to
give
a
general
overview.
I
don't
want
to
go
too
far
off
topic,
because
we
could
spend
a
lot
of
time
just
talking
about
permits.
We
again
are
moving
to
a
more
consistent
in
scalable
model.
Our
previous
pricing,
a
was
really
confusing.
It's
a
four
page
single-spaced
fee
schedule.
Every
single
permit
has
a
very
distinct
way
to
calculate
it,
and
people
are
having
to
show
up
at
our
offices
with
blank
cheques
literally
and
then
tell
us
yeah
it's.
It
was.
K
A
So
every
contract
the
system
set
up
such
that
every
license
holder,
has
their
own
unique
license.
So
we
unfortunately
can't
recycle
license
numbers
like
that
and
then
for
the
second
one,
if
it's
it's
held
by
a
specific
person,
so
that
person
would
have
to
take
a
test
and
and
maintain
their
CEOs
as
would
another
person.
A
One
thing
also
to
highlight
related
to
this
question.
Is
we
had
some
people
that
perhaps
were
an
electrician
for
the
school
district
and
also
wanted
to
have
their
own
company?
You
know
outside
of
work
hours,
typical
work
hours.
The
previous
system
was
set
up,
such
that
the
license
holder
and
the
person
with
subject-matter
mastery
was
coupled
tightly
with
the
business
entity.
So
the
way
that
our
new
system
works
is
one
license.
Holder
could
say
if
he
works
during
the
week
for
the
school
district
and
wanted
to
do
his
own
electrical
work
on
weekends.
A
You
can
have
relationships
with
multiple
business
entities
and
pull
permits
both
for
the
school
district
during
the
work
day
and
your
own
company
on
the
weekends.
So
previously
we
unfortunately
limited
people's
ability
to
do
that
type
of
work,
because
we
would
only
allow
them
to
have
one
businesses
entity
associated
with
their
license.
A
G
M
M
M
A
We'll
have
to
talk
to
you
about
the
that's
a
specific
question,
so
we're
happy
to
talk
to
you
about
that
offline,
but
in
general,
the
previous
system.
It
was
a
one-to-one
relationship
between
the
license,
holder
and
business
entity,
which
I
think
we
all
agree
is
limiting.
Maybe
you
might
want
to
have
multiple
license
holders
or
multiple
business
entities.
So
now
it
can
be
a
many-to-many
relationship.
So
it's
much
more
nimble.
A
F
F
A
A
A
That
will
not
change
yeah,
those
will
still
be
any
sort
of
finishes
will
not
be
included.
One
other
thing
to
call
out
is
that
we
are
changing
how
we
collect
fees
a
little
bit.
Our
roll
fees
are
changing,
but
we're
also
changing
how
we
collect
them
a
bit
so
for
licensing.
We
have
changed
it
such
that
we
are
collecting
fees
upon
application
and
we're
giving
people.
You
know
three
attempts
to
apply
for
the
license.
You
know
back
and
forth
three
submitting
documents
before
we
deny
it
and
say:
I'm.
A
Sorry,
you
have
to
reapply
and
then
for
permitting
we're
collecting
40%
of
the
base
fee
up
front
to
play,
pay
for
plan
review,
that's
the
portion
of
the
fee
associated
with
plan
review.
Currently
we
have
a
really
high
permit
abandonment
rate.
People
are
applying
for
jobs,
going
through
plan
review
1011
times
and
never
picking
up
their
permit.
So
the
city
is
doing
a
ton
of
work.
Everyone
else
is
waiting
in
line
behind
them
and
the
city
isn't
receiving
any
payment
for
all
that
work
that
we're
doing
so.
E
A
I'm,
it's
gonna,
be
an
estimate
and
you'll
be
able
to
readjust
it.
When
you
have
the
job
value
in
hand,
so
you'll
be
able
to
say
okay
now,
I'm
reporting.
So
if
you
think
it's
a
million
dollars
upfront
and
then
you
say-
oh
actually,
it
came
in
at
nine
hundred
thousand.
The
remaining
60%
will
be
calculated.
A
G
A
So
I
appreciate
your
asking
us
because
that's
a
question
that
we
get
a
lot.
So
thank
you.
So
the
way
that
we
came
to
the
minimum
fee
is
that
that
is,
you
know,
even
the
smallest
permit.
You
know
checking
to
make
sure
it's
appropriate
issuing
the
permit
document
reviewing
it
inspecting
it
closing
out
the
documents,
storing
the
documents
correctly.
All
of
that
takes
time,
and
that
is
the
minimum
number
of
hours
you
know
times
are
hourly
rate,
so
the
full
freight
of
our
health
insurance
and
our
vehicles,
and
things
like
that.
A
So
that
number
of
hours
times
our
hourly
rate,
is
how
we
got
to
the
minimum
value.
So
I
understand
that
it
is
an
increase,
but
the
way
that
the
state
of
Pennsylvania
has
established
us
collecting
fees
is
just
that
it's
a
fee.
It's
a
fee
for
service,
it's
not
a
tax.
So
previously
we
were
dramatically
under
charging
people
for
the
work
that
we
are
performing
for
them,
and
then
we
were
having
to
have
other
tax
payers,
not
getting
construction
work
having
to
make
up
the
difference.
A
G
O
G
M
A
Gonna
be
on
the
60%
at
the
end,
it's
right,
it's
gonna,
be
it'll,
be
assessed
against
the
whole
thing,
but
we'll
collect
at
the
end
and
again
we're
gonna
go
live
with
this
calculator.
That
we'll
have
that
as
one
of
the
options
too
so
you'll
be
able
to
click
a
button
and
say
third
party
inspection
and
we'll
just
apply
it.
A
A
So
we
still
require
her
question
is:
do
you
still
call
Department
of
Finance
for
the
tax
compliance
certification?
And
the
answer
is
yes,
so
you
still
to
visit
them
for
that
application?
We
are
hoping
finances
moving
to
a
new
online
system
as
well,
so
the
goal
is
to
have
our
systems
talk
to
each
other
seamlessly.
So
when
you
give
us
your
EIN
number
or
local
tax
identification,
number
it'll
just
be
able
to
pass.
You
know
a
message
to
their
system
and
I'll
say
either
really
good
or
bad,
and
it
will.
A
G
L
L
Without
that
you
know,
people
legitimate
and
educating
what
they're
doing
but-
and
you
mentioned
that
you
know
obviously
sign
up
in
the
corridor-
you'll
be
able
to
set
reminders
for
people
when
they
renew-
let's
be
honest,
I
feel
like
a
six-month
reminder
would
be
a
good
idea,
and
you
might
think
that
sounds
funny,
but
we
start
a
month
in
advance
to
do
hourly.
Rules
will
be
built
one
way
to
last-minute
we're
all
busy
and
we
don't
want
to
run
out
and
just
keep
building
online
clicking
on
these
continuing
education.
L
Language
said:
don't
even
apply
to
us.
It's
a
monster,
I,
don't
know
you
really
spent
some
time
going
on
looking
fun
that
are
particular
to
your
specific,
a
number
one
that
was
somewhat
of
a
nightmare,
but
also
than
to
once
I
found
some
classes
that
worked
within
our
trade.
I
click
in
and
I
found
some
and
online
classroom
like
this.
So
we
perfect
we'll
be
able
to
get
it
done
and
get
our
licensed
afternoon
even
within
with
the
sixty
degrees
area.
L
A
Execute
it
all
sure,
I
appreciate
that
right
now
we
send
reminder
sixty
days
out
in
the
new
system
and
then
obviously
you
have
60
days
past
it.
So
that's
about
four
months.
You
know,
and
it's
and
it's
a
date.
Certain
I
also
want
to,
and
I
really
appreciate
that
question.
I
also
want
to
point
out
that
in
the
new
system
you
can
set
an
application
date
so
or
for
your
renewal,
so
say
if
your
license
expires
next
week,
but
you're
going
on
vacation
next
week.
A
You
know
previously
that
would
create
a
gap
in
your
license,
or
things
like
that
right
now
you
can
log
on
online
on
your
portal
and
say:
please
set
my
expiration
date
for
the
day
that
it
expected
me
my
renewal
date
for
the
day
that
my
current
license
expires.
So
you
can
set
a
renewal
date
for
the
date
in
the
future
right
now.
Your
choices
would
be
to
either
have
a
week
gap
in
your
license
or
to
come
in
a
week
early
and
lose
one
week
of
value
for
the
license
that
you
paid
for.
G
G
E
Say:
okay,
we're
putting
the
seminar
on
thirsty,
116
great
I,
that's
all
they're
doing
so.
You
know
that
whole
list
of
11
pages
really
consolidated
down
to
me.
Finding
a
mechanical
contractor
out
in
Oklahoma
City
started
on
an
ongoing
basis.
That's
one
of
the
other
major
problems.
In
other
words,
you
know
everybody
listed
on
it,
whether
it
be
some
of
the
apprenticeship
schools
that
are
listening
or
anything
like
that
they
do
it
one
or
two
ways
to
idiot
date.
One
day
they
can
do
it.
H
A
Yeah
so
again
I
we
understood
that
not
all
trades
were
well
represented
in
the
current
certification
process.
So
that's
why
we
explicitly
created
this
or
category
to
say
or
other
approved
trade
training
programs.
So
that's
where
I'd
again
recommend
you
to
follow
up
with
other
training
programs,
I'm,
definitely
aware
of
other
ones
in
the
area.
I'm
also
aware
of
other
professional
organizations
where
they
meet
monthly
and
they
have
a
training
for
an
hour
every
month
as
part
of
their
meetings.
So
I'm
aware
of
many
other
ways
that
different
trades
are
doing.
E
A
G
A
H
H
A
H
H
O
A
G
P
A
So
again
not
to
get
too
far
afield,
but
we
are
looking
as
a
city
to
start
consolidating
application
and
fee
collection
functions,
particularly
so
we're
going
to
be.
As
we
move
to
the
new
building
and
consolidate
services
and
co-locate
services,
we
will
be
having
a
more
centralized
single
counter
for
all
of
your
applications,
so,
instead
of
having
a
walk
from
department
to
department,
you'll
just
either
have
one
application
portal
through
this
website
or
in
one
point,
a
fee
collection
or
you
know
one
point:
a
fee
collection
in
person
as
you
go
to
one
counter.
Yes,.
Q
H
A
I
think
that
that
is
that's
a
great
question.
That's
also
a
question.
We
get
asked
a
lot,
so
our
volume
of
plan
reviews-
you
know,
I,
don't
have
this
slide
set
here,
but
have
increased
about
five
hundred
fifty
percent
in
the
last
four
years.
So
it's
it's
been
awesome.
I
think
we
all
feel
in
this
room,
so
we
went
from
three
plan
reviewers
to
now
twelve,
and
we
are
also
looking
at
plan
view
timelines.
So
now
we
have
the
date
certain
by
which
will
reply
and
that's
an
outside
date.
A
You
know
we
typically
beat
it
by
a
week
or
two,
and
you
know
we
track
our
timelines,
so
we're
about
nine
days
on
average
for
plan
review
response.
So
we
are,
we
are
willing
and
we
do
meet
with
projects
for
exceed
me.
Applicants
for
larger
projects,
but
I
know
there
was
a
culture
previously
of
meeting
with
every
single
applicant
that
came
in
at
any
time.
Q
A
So
that
was
about
seven
years
ago,
I've
been
here
five
years
and
that
that
went
away
prior
to
that
we
just
don't
have
the
staff
to
both
review
plans
that
are
ready
to
go
and
are
in
our
queue
in
a
timely
manner
and
talk
to
people
about
hypotheticals.
So
we're
happy
to
meet
with
people
of
larger
plans
to
go
through
that
are
ready
to
apply
and
talk
with
them
about
how
to
phase
it
or
any
other
code.
Questions
I
have.
A
But
we
don't
have
the
staff
to
just
have
like
a
walk-in
clinic
to
talk
about
hypotheticals.
So
we
want
to
make
sure
that
we're
devoting
our
resources
to
projects
that
are
ready
to
go
so
we
can
get
them
started,
get
over
and
working
and
then
you
know
obviously
I
think
we'd
all
love
to
have
more
staff.
If
you
benchmark
our
department
against
the
peer
cities,
we're
still
say
that
significantly
understaffed
and
those
are
things
we'd
love
to
bring
on
board
as
we
get
to
a
better
staff
and
compliment.
M
A
Yeah,
but
right
now,
our
plan
is
to
focus
on
providing
the
best
quality
services
to
people
that
are
ready
to
go
and
I.
Think
doing
things
like
having
an
application
fee
and
charging
for
multiple
failed
plan,
reviews
and
multiple
failed
plan
and
multiple
failed
inspections
will
stop
some
of
that
churn
of
people
applying,
for
you
know
the
plans
that
aren't
ready
or
not
actually
genuinely
reviewing
and
responding
to
all
of
our
comments
or
calling
us
out
to
a
job
site
when
they're
not
ready
to
go
for
an
inspection
and
wasting
everyone's
time.
A
G
G
I
A
J
A
A
J
A
J
A
I
think
that
this
will
have
much
better
transparency
for
everyone
into
the
system,
so
you
know
we'll
be
able
to
track.
You
know
it's
more
of
a
first-come,
first-serve
issue
which
is
like
how
PLI
does
it,
so
everyone
will
have
a
date
certain
for
their
response
assigned
to
them,
based
on
the
type
of
application,
they're
making
and
the
date
of
their
application.
So
it
won't
be
perfect.