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From YouTube: Meet The People: Smyth Welton & Jesse Burk
Description
On this episode of Meet The People, both Smyth Welton and Jesse Burk talk about technology in their respective offices and how local government has changed during their time with the city.
A
Hello,
everyone
and
welcome
to
another
edition
of
meet
the
people.
Today
we
have
two
guests
on
the
show.
The
first
is
smitty
welton
from
the
department
of
innovation
and
performance,
and
the
second
is
jesse
burke
from
the
office
of
municipal
investigation
and
when
we
return
we'll
have
smitty
walton
talk
about
the
city
website
and
how
things
have
changed
in
his
time
with
the
city
of
pittsburgh,.
A
B
A
B
A
B
B
B
C
B
A
B
B
B
A
What
people
may
not
remember
or
know
is
that
for
a
very,
very,
very,
very,
very,
very
short
period
of
time.
I
managed
the
city
website
and
I
remember
talking
to
you
about
it
and
you
said
to
me
back
then
that
there
were
something
like
15,
000,
separate
individual
pages
on
the
city
website.
Is
that
correct?
Am
I
remembering.
B
B
Well,
that
was
one
of
the
problems.
Is
you
couldn't
really
oversee
that
many
pages?
It
was
hard
to
tell
you
know
what
was
active.
What
was
not,
because
we
had
a
lot
of
hands
in
the
cookie
chart
to
say,
and
so
with
that
there
were
a
lot
of
pages
being
created
that
you
know
we
weren't,
aware
of
which
made
it
more
difficult
to
to
keep
track
and
so
yeah.
B
A
Given
the
opportunity
to
focus
solely
on
the
city
channel
was
an
opening.
There
was
a
chance
for
someone
else
to
lead
the
city
website.
So
when
you
first
were
promoted,
what
were
I
don't
know?
I
don't
need
a
list
of
a
hundred
priorities,
but
what
were
some
of
the
main
priorities
for
you
once
you
started
managing
the
website.
B
A
A
A
Remember
putting
out
an
rfp
for
a
request
for
proposal,
requests
for
purchase,
sorry
for
a
company
to
make
a
content
management
system,
and
I
believe
the
quote
we
got.
One
of
the
quotes
we
got
back
was
over
seven
hundred
fifty
thousand
dollars,
and
we
could
only
have
a
hundred
website
pages.
Do
you
remember
that?
Yes,.
B
And
I
wasn't
real
surprised
about
that.
Being
that
you
know
we
had
eight
to
fifteen
thousand
active
pages
and
that
wouldn't
have
included
the
extras
like
the
filtering
of
content
and
you
know
and
having
to
evaluate
with
all
the
departments
of
what
they're
keeping
and
not
so
it
we
could
have
been
probably
over
a
million
dollars
at
that
point,
which
was
pretty
absurd.
So.
A
B
Well,
not
a
huge
party.
Many
people
were
happy.
I
think,
though,
and
especially
within
our
group,
we
had
our.
It
was
a
goal
that
you
know
our
team
succeeded
with.
You
know
there
was
a
lot
of
obstacles
on
the
on
this
journey.
There
was
times
that
we
didn't
even
think
we
would
be
able
to
complete
it,
but
we
did,
and
it
was
it,
took
probably
about
two
years
of
doing
it
because
of
course
you
know
you
can't
devote
it
all
your
time
to
building
it.
You
gotta
take
what
take
care
of.
B
A
B
A
Enough
times
that
people
can
say,
congratulations,
it's
a!
It
was
an
amazing
amount
of
work.
I
saw
some
of
it
on
the
back
end.
Your
staff
is
so
dedicated
to
not
only
getting
a
new
product
but
the
right
product,
and
I
think
I
think
you
and
your
staff
have
succeeded
in
that
sense,
because
the
new
website
is
above
and
beyond
everything
that
the
previous
version
of
the
website
was.
A
B
A
So
the
new
website
gets
unveiled
the
city
of
pittsburgh.
The
government
of
the
city
of
pittsburgh
unveils
this
new
website.
It's
new,
it's
exciting!
It's
colorful,
it's
easier
for
you
and
your
staff
to
to
work
on
any
of
the
changes
or
updates
that
need
to
be
done.
What
what
was
the
biggest
surprise?
What?
What
is
something
that
you
learned
in
the
first,
let's
say:
six
months,
that
made
your
life
easier,
better
worse!
What?
B
B
One
of
the
goals
was
to
have
more
liaisons
from
departments
updating
their
own
content,
and
we
built
the
content
management
system,
which
we
call
red
till
to
to
do
that,
and
I
believe
we're
pretty
successful
with
that.
We
ended
up
having
more
users
active
users,
updating
their
content
and
it's
also
a
more
user-friendly
system
which
makes
it
easier
for
us
to
train
people
and
for
people
to
learn
how
to
do
it.
So
that
was
a
major
goal,
also
along
with
being
able
to
track
how
many
pages
and
such
are
being
built
out.
There.
A
B
That's
actually
hard
to
answer
because
we're
busy
all
the
time,
but
if
I
have
to
really
try
to
give
a
guesstimation
hun,
we
were
getting
hundreds
of
ticket
requests
within
a
week
back
then,
and
then,
with
red
till
I
mean
that's,
was
dramatically
reduced
to
something
manageable
yeah.
So
the
goal
isn't
tonight.
B
The
goal
is
to
give
more
ownership
to
departments
of
their
content,
we're
not
really
we're
not
trying
to
just
shove
it
away.
Of
course,
my
team
is
dedicated
to
cons,
consultation
and
doing
the
requests
ourselves,
but
we
we
just
like
to
have
that
option
out
there
to
allow
departments
you
know
to
handle
their
own
content
if
they
want
to.
A
I
can
imagine
that
when
you're
getting
hundreds
of
requests
a
week
for
minor
small
things
that
it
just
bogs
down
the
system,
so
for
someone
like
me
who,
logs
into
redtail
and
makes
up
updates
to
my
pages,
how
much
of
a
relief
is
that
and
I'm
sure
I'm
not
the
only
one
who,
as
you
said
there
are,
you-
are
training
others
in
other
departments
to
do
that
work.
So
how
much
of
a
relief
is
that
for
you
and
your
team,
pretty.
B
A
A
A
B
Well,
the
one
the
thing
about
website
web
design
and
development
is
it's
very,
it's
very
much
a
remote
type
of
setup
by
nature,
because
I
was
a
before
here
like
I
said
I
was
a
freelancer,
so
you
know
I
know
what
it's
like
to
work
from
home,
at
least
a
couple
of
years.
Experience
of
that,
so
I
my
team
adapted
very
well.
B
Of
course,
we
had
to
you
know
lean
on
other
teams
for
a
setup
which
you
know
it
went
really
well
and
I
think
the
one
I
think
the
one
key
thing
that
is
a
little
difficult
to
get
used
to
is
not
you
know,
meeting
with
customers
in
person,
there's
that
little
element
missing
that
you
know.
Video
just
doesn't
like
capture
that
but
yeah
overall,
I'm
pretty
impressive.
How
we
have
been
able
to
work
over
the
past
year.
B
Well,
I
came
in
today
for
this
interview
and
I
went
to
my
office
desk
and
it
was,
it
felt,
a
little
awkward,
it's
a
totally
different
setup
than
at
home.
I
only
have
two
monitors
at
home
here.
I
have
three.
I
didn't
know
what
to
do
with
the
third
one.
I
didn't
have
a
mic
and
a
cam
that
till
I
forgot.
You
know
that
you
know
that
I
needed
that
for
other
meetings
this
morning.
B
No,
it
wasn't.
This
is
actually
the
fourth
time,
but
this
is
the
this
is
the
most
I
was
able
to
just
sit
at
my
desk
the
other
times
I
was
kind
of
like
here
running
around
doing
other
things,
but
just
taking
the
time
to
like
log
on
and
see
the
setup
on
my
computer,
I
mean
it's
a
lot,
it's
very
different,
so
I
think
anyone
coming
back
they're,
probably
going
to
have
to
set
up
some
kind
of
game
plan
to
transition.
A
A
It
really
felt
like
one
of
those
zombie
apocalypse
movies
where
everybody
just
stood
up
one
day
and
didn't
come
back
and
because
that's
exactly
what
happened
right
so
you're
saying
you've
been,
you
were
in
the
office
four
times
in
a
year.
I
and
I'm
hearing
you
talk
about
how
strange
it
is
to
sit
at
your
desk.
Again,
that's
strange
for
me,
because
I've
been
coming
to
the
city
county
building,
I
I
was
only
home
for
about
six
weeks.
A
B
C
B
You
know
I
of
course
recognize
them
right,
yeah
that
that's
kind
of
strange,
so
you
walk
through
there
and
then
yeah
and
there's
not
many
people
in
the
lobby
like
it
normally
and
then
you
go
up
in
the
elevator
and
I'm
in
an
elevator,
I'm
like
well,
I'm
probably
not
gonna.
I'm
probably
gonna
go
straight
to
the
sixth
floor.
Probably
not
even
gonna
have
to
stop
anywhere
and
then
walking
walking
through
the
department
of
imp.
A
A
A
B
B
A
B
B
B
B
C
A
B
B
A
A
B
Probably
not,
but
irony
of
it
is
you
know,
work
got
a
lot
busier
because
there
was,
you
know
the
demand
for
things
got
was
higher
because
of
you
know
the
situation,
so
you
know
everybody
had
to
step
up
to
it.
You
know
and
throughout
the
city
and-
and
so
I
just
devoted
most
of
my
time
to
you,
know
working
with
that,
and
so
I
have
to
say
like
when
I
log
off
for
the
day,
which
I
don't
technically
just
I'm
always
around.
B
B
B
No,
but
I
actually,
yes,
I
want
to
give
a
shout
out
to
everyone
in
inp
who
has
worked
through
the
year,
especially
like
your
team
and
other
teams
in
the
department
that
have
had
to
come
to
the
building
and
work.
You
know
day
after
day
during
this.
Everyone
is
very
appreciative
of
that
and
big
props.
A
A
A
C
So
we
handle
internal
affairs
investigations
for
the
city
of
pittsburgh
and
that's
a
wide-ranging
job
duty
performance
based
department,
so
we'll
handle
everything
from
background
investigations
for
all
city
employees
that
includes
police
fire
ems,
so
we're
always
constantly
busy
with
doing
those
and
along
with
those,
we
also
handle
any
types
of
complaints
that
are
given
to
us
by
the
city
of
pittsburgh
public.
So
those
complaints
can
involve
any
public
safety
employees
like
fire,
police
and
ems,
and
we
also
handle
cases
that
are
referred
from.
The
city
of
pittsburgh,
police,
fire
or
ems
departments.
C
It
can't
it
can
it
can.
We,
it
gets
into
hr,
handles
a
lot
of
that
with
the
their
department.
We
we
do
handle
some
with.
It
can
be
anything
from
you
know,
parks
department,
just
for
example,
to
it,
can
be
wide,
ranging
with
other
city
departments
too.
So
we're
constantly
busy
with
with
that
as
well.
It
just
kind
of
depends
on
how
we
handle
the
complaints
come
in,
or
the
cases
come
in
our
supervisor
over
there's,
laura
dunhoff
she'll
either
get
the
cases
or
aaron
bruni.
C
C
Background
so
the
majority
of
we're
a
highly
educated
department,
the
majority
of
staff
and
omi
on
the
investigator
side
have
at
least
a
minimum
of
a
back
a
bachelor's
degree.
I
have
a
master's
degree,
a
lot
of
the
employees
there.
I
think
we
have
at
least
three
that
had
finished
law
school.
So
it's
it's
a
highly
educated,
diverse
office.
C
No,
I
I
took
a
longer
route
around,
so
I
went
to
point
park
downtown
for
criminal
justice
graduated
there
with
the
criminal
justice
degree.
I
did
investigations
at
the
casino
for
about
three
or
four
years
and
then
I
started
bartending
just
for
some
extra
money.
I
paid
a
little
more
than
the
casino
and
from
there
went
to
grad
school
and
then
was
hired
with
the
city
since
2015.
So
it's
almost
coming
up
on
six
years
here,
wow.
A
C
We've
just
been
recently
upgraded
to
nice
laptops
dell,
newer
laptops,
that's
much
more
convenient
for
rsak,
because
we
can
take
those
home.
You
can
do
work
at
home,
it's
more!
It's
it's
a
little
more
flexible
with
how
you
can
get
the
work
done
as
opposed
to
just
having
to
come
in
sit
down
at
your
desktop
and
then
go
from
there.
So
that's
that's
changed
and
it's
kind
of
changed
our
job
duties
and
how
we're
able
to
operate
a
little
significantly.
A
I
imagine
that
the
convenience
of
moving
freely
helps
a
lot
like
you
said,
working
at
home
or
working
in
your
car
working
on
the
road
wherever
you
have
to
be
so
you
don't
so
you
aren't,
I
don't
know
stabilized
to
a
desktop.
So
you
what
write
down
notes
on
your
hands,
so
you
remember
what
it
is.
You're
investigating.
C
A
I
can
also
imagine
in
years
even
before
you
were
here
omi,
I
don't
want
to
say
you
were
undercover,
but
you
had
to
move
around
in
a
way
that
people
don't
know
what
you're
doing.
Is
that
a
safe
way?
I
don't
even
know
what
the
safe
way
is
to
ask
that
question,
but
is
have
have
things
changed
where
you
are
able
to
move
move
around
a
little
more
freely
without
people
realizing
what
it
is
that
you're
doing.
C
C
But
otherwise,
if
you're
doing
background
investigations,
we
call
it
canvassing
for
most
part
with
investigations,
cases
or
backgrounds,
where
you
canvas
a
neighborhood
looking
for
witnesses
with
backgrounds,
you're
canvassing
neighborhoods
talking
to
neighbors
finding
out
about
the
character
of
the
potential
employee
for
the
city
of
pittsburgh,
so
that
in
in
terms
of
those
we
we
always
you
know,
have
ourselves
a
visible
identification
badge.
That
kind
of
thing
to
to
verify
that
we
are
who
we
say.
We
are
especially
considering
not
many
people
actually
go
to
someone's
door,
there's
not
many
toy
door
salesmen
anymore.
C
Yeah
we
have,
we
have
omi,
and
the
investigators
have
omi
badges
how
the
office
works.
Is
it's
pretty
much
split
evenly
between
detectives
that
are
are
at
our
office,
their
city
of
pittsburgh,
police
detectives,
it's
pretty
evenly
matched
in
terms
of
the
amount
of
detectives
are
in
our
office
and
then
the
same
amount
of
investigators.
It's
pretty
evenly
matched.
A
C
The
body
camera-
that's
that's
a
a
game
changer
in
terms
of
how
you
can
go
through
a
thorough
investigation,
but
you
can
have
the
information
a
lot
quicker
and
it's
more
verifiable
because
you
can
pull
up
the
the
body
camera
information
as
soon
as
you
get
the
case
for
the
most
part.
So
there
would
be
cases
where
and
you
wouldn't
have
much
to
go
off
of
besides
an
officer's
word
or
a
complainant's
word,
and
we
don't
weight
those
any
differently.
C
Unless
there's
some
outside
circumstances,
credibility
assessments,
we
do
different
various
things
to
kind
of
to
show
what
had
occurred
in
the
case,
but
with
a
body
camera.
It's
a
lot.
It's
a
lot
more
fluent
to
be
able
to
pull
it
up
and
just
view
it
off
hand
and
be
able
to
ascertain
what
happened
and.
A
C
It's
it's
I
mean
by
the
time
we
usually
get
a
case,
the
the
body
camera
video
will
already
be
uploaded.
So
it's
just
simply
a
matter
of
we
have
a
sergeant
in
our
office.
So
we
have
him,
pull
up
the
body
camera
for
us
and
then
we
can
upload
it
to
our
own
database
that
we
use,
which
is
also
a
newer
technological
advancement.
C
C
It's
it's
a
little
newer,
so
it
used
to
be.
We
had
hard
copies
of
the
dis.
We
can
still
burn
the
hard
copies
of
the
disks,
but
for
right
now
we
have
in
the
omi
database
the
ia
pro
database
that
is
saved
into
the
database.
So
after
the
case
is
closed.
Whatever
the
disposition
is,
we
can
always
open
that
back
up
and
review
the
body.
Camera
footage.
C
A
I
can
remember
years
ago
when
I
started
moving
all
my
vhs
tapes
over
to
dvd
and
I
said
to
my
computer
engineer
best
friend.
How
long
will
these
dvds
last
thinking,
he
might
say,
50
years,
I
don't
know
why.
I
thought
that,
and
he
said
10
years
and
I
thought
well
that's
a
fairly
short
period
of
time.
So
I
can
imagine
moving
that
information
or
or
moving
the
technology
from
disk
to
computer
is
huge.
It's.
A
C
We're
still
able
to
get
everything
done
efficiently
within
our
office.
It's
just
a
little
bit
of
you
know
having
to
get
used
to
the
remote
working
with
the
laptop
setting
out
kind
of
yourself
up
in
your
own
different
version
of
what
you
would
have
here
in
the
city
like
your
own
home
office,
it's
slow.
I
have
a
crazy
dog,
so
it's
a
little
more
distracting
sometimes
so
I
have
to
play
with
him
until
he
tires
out
and
then
I'll
be
able
to.
You
know
get
back
up
to
typing.
C
A
C
It's
I
like
coming
in,
everyone
still
comes
into
the
office
for
because
for
background
packets,
there's
a
lot
of
information
that
we
keep
in
the
office.
So
we'll
have
to
come
in
to
sign
the
packets
to
review
them.
So
you
still
have
to
come
in
the
office
a
few
days
a
week,
but
other
than
that.
It's
just
as
long
as
you're.
Getting
your
your
work
done,
and
your
case
is
done.
We're
you
know
working
from
home
until
until
the
the
city
says
otherwise
pretty
much.
A
C
C
You
want
to
go
office
space
on
the
on
the
printer,
because
it's
not
working
so
there's,
there's
just
different
different.
You
know
minor
quibbles.
You
have
with
what
can
occur
with
office
technology,
but
I
think
it's
it's
like
the
laptops
and
other
other
technological
avenues.
We
have
they've
become
more
streamlined,
so
it's
it's
a
constantly
getting
better.
A
C
There's
a
phone
number
it's
it's
available
through.
If,
if
you
see
an
officer
to
that
and
you
need
to
refer
something
to
omi
any
of
the
zones
will
have
the
information
we're
online
through.
If
you
just
google,
oh,
what
pittsburgh
om
I'll
bring
up
a
phone
number.
The
city's
website
has
a
a
link
to
our
department.
We
possibly
might
be
getting
a
social
media
site
up
or
just
an
account
to
refer
things
to
at
some
point
in
time.
Here.
A
C
No,
it's
just
yeah
constantly
keeping
engaged
with
new
technology,
especially
with
social
media
investigations
for
backgrounds,
on
public
safety
candidates.
There's
always
new
different
social
media
platforms.
Coming
up,
you
have
to
keep
aware
of
to
try
to
research
to
find
out.
You
know
what
somebody's
posting
on
there
and
what,
if
that,
would
make
them
a
good
candidate
or
a
bad
candidate,
and
it's
it's
constantly
a
learning
curve
on
on
that
and
in
terms
of
technology
and
trying
to
to
research
and
investigate
social
media
accounts.