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From YouTube: Know Your City: Utility Department
Description
Listen in and we will hear from Director Mike Buettner and all the services this department provides!
Want to learn more? Check out these resources:
- bendoregon.gov/utilities
- bendoregon.gov/utilitybilling
- bendoregon.gov/government/departments/utilities/educational-resources
A
B
Yeah
yeah,
absolutely
so
the
utility
department
does
a
lot.
I
think
the
best
way
to
think
about
it
is
really
the
city
of
bend
owns
three
utilities
known
as
a
water
utility,
one's
a
wastewater
utility
and
a
stormwater
utility
all
of
the
operations
and
maintenance
for
those
utilities
occur
within
the
utility
department,
and
so,
as
the
director
I
have
the
privilege
of
working
with
a
big
group
of
people.
120
staff
spread
across
about
15
different
work
groups,
and
so
we
do
it.
B
That
creates
some
interesting
biosolids
that
we
use
on
the
back
end
that
I
can
tell
you
about
awesome,
and
then
we
have
a
stormwater
utility
that
really
helps
us
prevent
localized
flooding
where
possible
and
really
helps
us
maintain
some
of
those
critical
water
resources
that
you
just
spoke
about
right.
Some
of
them
right
behind
us,
the
deschutes
river,
mere
pond
there.
It
is
making
sure
that
we
have
a
clean
river
and
a
clean
watershed.
It's
really
the
key
role
of
a
storm
water
utility.
B
So
collectively
the
utility
department
really
focuses
yeah
water,
waste,
water,
storm
water.
We
have
a
couple
of
other
key
facilities
you
should
know
about.
We
have
a
water
filtration
facility,
that's
up
in
the
watershed.
That
is
a
pretty
critical
facility
of
ours.
That's
been
online
since
20
2015.
right
and
then
we
have
our
water
reclamation
facility
way
up
northeast
of
town
that
treats
all
of
our
waste
water.
B
So
that's
outside
the
city
limits,
but
those
are
two
critical
facilities
that
operate
every
day
that
are
really
critical
to
public
health
here
in
bend
right
and
the
last
one
is
I'd,
say
our
water
quality
laboratory.
We
have
out
at
our
water
reclamation
facility
as
well.
Okay,
a
lot
of
people
don't
know
that
we
have
a
water
quality
laboratory,
yeah.
B
We
have
we
have
staff
every
single
day
that
go
out
and
do
things
like
test
the
quality
of
the
deschutes
river
test,
quality
of
the
samples
that
we
pull
from
our
water
system
test,
the
sample
test,
the
quality
of
our
biosolids
and
the
treated
wastewater
that
we're
producing
right.
So
it's
a
really
interesting
group
out
there
at
our
water
quality
laboratory,
but
yeah
120
staff,
lots
of
different
work
groups
across
across
our
department.
B
Sure,
well,
there's
a
lot
of
them,
but
I
think
you
know
if
there's
a
couple
in
particular
that
I'd
mention
right
now.
Water
smart,
is
a
is
a
way
that
customers,
water
customers
in
particular,
can
really
pay
close
attention
to
their
water
use.
Okay,
they
can,
you
know
dive
in
look
at
their
actual
water
use
by
the
hour
over
to
over
a
day
over
a
week
over
a
year
and
kind
of
see
where
they
use
the
most
water.
B
Watersmart
is
a
hub.
It's
a
portal
that
we
share
their
water
use,
data
with,
and
so
it's
accessible
only
to
them,
but
it's
a
great
way
for
them
to
really
understand
their
water
use
in
greater
depth,
and
they
can
also
sign
up
for
leak
alerts.
You
know
you
can
sign
up
for
a
text
message
or
a
push
notification.
If
your
water
use
hits
a
certain
point,
we
can
also
let
you
know
if
we
have
a
leak
on
your
property
when
maybe
you're
not
at
home,
we're
doing
those
things
already,
but
diving
into
water.
B
And
I
think,
on
top
of
that,
through
watersmart,
you
can
also
access
a
lot
of
our
conservation
programs.
That's
a
big
focus
of
ours
right
now,
as
a
water
utility,
as
we
experience
more
growth,
we
know
that
conservation
is
going
to
continue
to
be
pretty
critical
to
us
as
a
water
utility
in
the
community
and
so
we're
expanding
the
number
of
conservation
programs
that
we
have
available
to
customers,
whether
it's
an
incentive
or
a
rebate
or
or
a
workshop.
B
B
B
We
work
really
closely
with
our
engineering
department
and
as
well
as
other
departments
and
finance
our
city
manager's
office,
to
really
understand
you
know
what
they
want,
this
utility
to
provide,
what
kind
of
programs
and
services
we
should
be
providing
as
a
department
but
but
first
and
foremost,
we
work
really
closely
with
the
city's
engineering
department
to
really
plan
for
these
utilities
to
design
them
to
install
them,
and
then
once
we
do
that,
then
they
become
ours
in
the
utility
department
we
own
and
operate
them
and
work
directly
with
our
customers.
I.
A
B
Well,
there's
a
lot
right
so,
depending
on
your
issue,
I
think
the
best
thing
to
do
is
to
pick
up
the
phone
and
give
us
a
call
541-317-3000.
That's
our
normal
public
works.
Number
that'll
get
you
through
to
the
utility
department,
but
I
would
also
encourage
people
to
check
out
bend
oregon.gov
water.
Okay.
B
We
have
a
lot
of
different
resources,
a
lot
of
different
information
on
our
website
related
to
water
quality
and
a
lot
of
those
frequently
answered
questions
that
others
may
have
already
asked
that
we're
prepared
for
already,
but
there's
a
lot
of
great
information
there
in
general
and,
lastly,
just
on
the
website,
the
search
bar.
Okay,
the
last
the
last
hope,
if
you
have
a
question
there,
but
we're
readily
available
we're
accessible,
we're
downtown
we're
up
at
boyd
acres,
and
so
it's
not
too
hard
to
get
a
hold
of
us.