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From YouTube: ITS FY2021 Budget Presentation
Description
Presented by Director Rick Dietz on August 17, 2020
A
A
In
its
our
mission
is
to
provide
the
I.t
services
tools,
training
and
resources
necessary
to
maintain
mission-critical
city
systems,
empower
city
staff
to
excel
in
the
work
and
electronically
engage
residents
of
our
community
and
their
own
governance.
Ultimately,
our
work
in
its
is
as
much
about
people
as
it
is
about
technology.
A
A
we've
recently
completed
a
digital
equity
survey,
which
is
part
of
a
developing
digital
equity
strategic
plan
for
our
community.
We've
been
implementing
recommendations
and
projects
from
our
organizational
review
and
strategic
planning
process
such
as
onboarding
our
office
manager
and
our
new
network
and
security
administrator
and
restructuring
of
application
support
within
our
department.
This
work
will
continue
in
2021.
A
A
In
the
past
year
to
date,
we've
averaged
a
4.9
0
out
of
5
rating
on
our
customer
service
support
surveys
for
reference,
a
response
of
four
is
satisfied
and
five
is
very
satisfied.
A
Our
2020
computer
capital
replacement
cycle
is
underway,
replacing
roughly
a
quarter
of
our
capital
inventory
of
computers,
monitors
printers
and
peripherals,
and
we're
constantly
looking
for
new
tools
and
approaches
to
streamline
our
processes.
Many
aspects
of
our
user
support
operations
have
been
impacted
by
kobit
19,
but
we're
adapting
we've
adapted
rapidly
to
those
challenges.
A
A
We
aim
to
publish
225
data
sets,
including
70
geospatial
data
sets
next
year
and
deploy
a
more
robust,
visualization
and
dashboarding
toolkit
for
city
data,
we're
increasing
our
customer
service
baseline
goal
to
4.7
out
of
5
excellent
rating
for
the
year
2021
and
replacing
hardware
across
the
organization,
including
utilities,
public
safety
and
civil
city
departments,
we're
also
working
to
reduce
our
susceptibility
to
social
engineering.
Cyber
attacks
through
training
and
education
of
city
staff.
A
Improving
our
network
infrastructure
will
be
a
major
focus
for
its
over
the
next
few
years.
In
2020,
we've
begun
re-architecting
our
core
network
and
will
be
deploying
updated
hardware
into
2021.
We
will
also
be
working
to
ensure
that
we
maintain
high
standards
for
reliability,
availability
maintainability
for
our
critical
it
infrastructure
and
core
digital
services.
A
This
presentation-
excuse
me:
this
presentation
covers
the
its
general
fund,
the
telecommunications
non-reverting
fund,
electronic
map
generation
fund
and
enhanced
access
fund
budgets.
The
controllers
already
talked
about
the
status
of
the
city's
general
fund.
I'll,
tell
you
a
little
bit
about
the
telecommunications
non-reverting
fund.
The
telecommunications
non-reverting
fund
draws
its
revenue
from
the
franchise
fees
paid
by
state
video
franchisees
operating
in
bloomington
and
may
be
used
for
audio
visual
technology
information
technology
to
telecommunications
and
public
access
services.
A
Essentially,
anything
that
falls
under
the
purview
of
its
this
fund
is
in
decline
as
cord
cutting
and
a
shift
from
traditional
cable
tv
continues
and
seems
to
be
accelerating
under
covet
19.
because
of
the
continuing
decline
in
revenue.
Over
the
past
few
years
we
have
moved
many
its
expenses
to
the
general
fund
and
need
to
keep
a
close
eye
on
this
revenue
source
and
begin
to
explore
alternatives.
A
The
its
general
department's
general
fund
budget
request
is
2
569
six
dollars,
which
is
an
increase
of
nearly
two
hundred
thousand
in
line.
316
instruction
we're
requesting
an
increase
of
nine
thousand
for
department-wide
project
management,
training
in
the
telephone
line,
we're
proposing
an
increase
of
46
800
to
centralized
billing
for
the
civil
cities,
cellular
service
services,
essentially,
its
can
consolidating
these
expenses
across
the
city
in
this
line
to
improve
the
efficiency
of
purchasing
and
billing,
and
this
increase
will
be
offset
by
corresponding
decreases
in
others
to
other
departments.
A
Continuing
in
the
general
fund
and
hardware
and
software
maintenance,
we're
proposing
a
decrease
of
27
000
due
to
reduction
in
number
of
licenses
and
license
costs
and
the
removal
of
one-time
expenses
that
we
incurred
in
2020
in
line
391
using
subscriptions
we're
proposing
an
increase
of
30
000,
due
primarily
to
new
applications
that
we
have
onboarded
supporting
our
covid
response,
plus
the
addition
of
new
users
and
upgrades
to
our
google
g
suite
software
in
category
4,
purchase
of
equipment,
we're
proposing
an
increase
of
46
000
for
audio
visual
and
it
equipment
and
city
meeting
rooms
in
a
large
part
to
accommodate
hybrid
meetings
where
there
may
be
some
individuals
present
physically
present
in
those
meetings,
but
also
a
significant
number
that
are
working
remotely.
A
A
In
addition,
in
the
equipment
line,
we
have
an
increase
of
16
and
a
thousand.
This
is
for
the
capital
replacement
of
pcs
laptops,
monitors,
printers
power
supplies
and
peripherals
for
most
city
department
departments.
That
increase
is
largely
due
to
a
transition
to
more
laptops
over
standard
desktop
desktop
pcs
in
our
replacement
cycle.
A
In
the
electronic
map
generation
fund
and
enhanced
access
fund,
we
increase
each
of
these
funds
by
three
thousand
seven
hundred
fifty
dollars
to
acquire
updated
aerial
fly
over
ortho
photography
for
our
gis
base,
maps,
which
are
used
by
planning
and
throughout
the
the
out.
The
organization.
A
In
our
budget
summary
pictured
here
on
this
table,
we
are
requesting
three
million
542
thousand
421
dollars,
which
is
a
decrease
overall
of
13
565
dollars.
A
In
addition,
in
2021
we're
also
proposing
50
000
to
continue
funding
digital
equity
grants
which
support
local,
not
for
profits
in
their
efforts
to
bridge
the
digital
divide.
This
grants
program
was
just
approved
under
the
2020
recover
forward
stimulus
request
to
address
the
challenges
of
the
digital
divide
identified
by
the
its
department's
recent
digital
equity
survey.