►
From YouTube: Boise City Council - Noon Session
Description
Tuesday June 28, 2022 at 12:00 PM MDT
A
A
C
B
A
Thank
you.
Next
up
is
the
consent
agenda
and
I
believe,
we'll
have
a
motion
to
remove,
but
let
me
go
ahead
and
read
this:
all
items
with
an
asterisk
are
considered
to
be
routine
by
the
council
and
will
be
enacted
by
one
motion.
There
will
be
no
separate
discussion
on
these
items
unless
a
council,
member
or
citizen
so
requests,
in
which
case
the
item
will
be
removed
from
the
general
order
of
business
and
considered
in
its
normal
sequence.
Madam.
C
D
C
C
C
E
E
So
this
really
is
an
issue
that
affects
everybody
across
the
state,
and
I
think
it's
really
important
that
we
do
show
where
we
stand
on
this
issue
and
make
that
call
for
action.
So
I
appreciate
the
staff-
our
fellow
council
members
and
madam
mayor,
of
course,
for
bringing
this
forward
and
making
sure
that
we
have
the
opportunity
to
show
where
we
stand.
E
A
F
F
I
firmly
believe
that
this
increased
love
of
gun
over
people
has
been
about
intimidating
those
members
of
our
community
who
are
not
welcome
to
walk
the
streets
with
ginormous
guns
strapped
to
their
bodies,
and
those
would
be
people
of
color
women
of
color.
I
just
it's
difficult
for
me
to
believe
that
these
gun
rights
laws
are
for
everyone,
they're,
not
they're,
for
white
people
specifically
for
white
men
and
as
long
as
we
keep
making
room
for
guns
we're.
F
We
are
supporting
white
supremacy
in
our
country
and
it's
a
shame
that
a
state
like
idaho
has
become
synonymous
with
that
kind
of
sentiment
and
without
real
action.
It's
it's
difficult
to
turn
the
tide,
so
I
I
very
much
thank
the
mayor
for
bringing
this
forward
because
it's
an
opportunity
for
us
to
do
what
we
can
and
silence
is
agreement.
G
Yeah,
thank
you,
councilmember
whittings,
for
taking
this
off
the
consent
agenda.
I
do
think
it
deserves
discussion
I'll,
be
voting
no
on
the
mo
on
the
resolution
for
a
couple
of
different
reasons.
I
think
we're
elected
to
city
council,
we're
not
elected
to
congress,
we're
not
elected
to
the
state
legislature.
G
H
Thank
you.
I
appreciate
it.
You
know
this
is.
I
wish
I
was
there
the
resolution
we're
doing
the
resolution
today,
because
in
many
ways
this
does
impact
city
policy.
As
the
council
president
pro-tem
mentioned
it
used
to
be
that
we
could
dictate
whether
or
not
guns
could
be
in
our
zoo
in
our
buildings
in
our
parks.
H
The
resolution
calls
on
those
with
power,
because
we
don't
to
protect
our
kids
and
the
most
vulnerable
in
our
community
against
violence,
gun
violence,
to
act,
to
do
that
and
we're
restricted
by
what
we
can
do.
But
we
by
acknowledging
that
there's
a
problem
acknowledging
that
we
would
like
to
see
solutions.
C
H
Our
own
public
safety,
when
it
comes
to
whether
kids
feel
comfortable
walking
into
the
schools
down
the
streets
from
our
homes,
rather
retirees
can
go
to
grocery
stores
safely
or
frankly,
if
we
can
enjoy
an
afternoon
at
the
mall,
and
we
at
the
city
are
ready
to
work
with
the
state
and
federal
delegation,
but
particularly
the
state,
because
this
is
where
that
resides
to
address
these
issues,
to
create
an
environment
where
boiseians
feel
safe
and
common
sense
solutions
to
some
of
this
gun.
Violence
can
be
made
proactively.
A
Thank
you,
I'd
like
to
also
chime
in
just
briefly.
I
come
from
a
little
bit
generation
different
generation
than
anyone
else
on
this
council,
and
I
grew
up
in
a
time
when
I
could
go
to
school
and
not
think
about
my
safety
at
school.
I
grew
up
in
a
time
when
many
of
my
friends
carried
pocket
knives
to
school.
A
Many
of
my
friends
had
a
shotgun
in
the
back
of
their
pickup
at
my
high
school
and
no
one
thought
anything
about
it,
but
it
was
also
a
time
when
guns
were
regulated
in
a
much
different
way
than
they
are
today,
and
I
happen
to
believe
that
that
sensible
regulation
contributed
to
the
safety.
I
felt
I
now
have
a
dozen
grandchildren
and
they
don't
feel
that
safety
and
I
want
to
return
to
a
country
and
a
place
in
a
time
when
my
grandchildren
can.
A
Can
experience
the
same
safety
that
I
experienced
growing
up
in
this
wonderful
country?
My
father
was
a
world
war
ii
veteran
when
he
got
home
from
the
war,
he
never
owned
a
gun
again
the
rest
of
his
life.
He
had
been
an
excellent
marksman,
a
person
who
filled
the
dinner
table
before
he
left
for
the
war
and
after
he
came
home,
he
determined
that
guns
didn't.
D
A
D
D
There's
a
lot
to
talk
about
in
a
country
where
the
one
thing
everyone
should
agree
on
is
that
children
should
be
safe
and
deserve
to
live
in
a
country
that
can't
seem
to
do
that
and
that
hasn't
done
it.
Since
I
was
in
high
school
during
the
columbine
shooting
watch
it
on
tv,
the
supreme
court
has
just
clarified
what
the
constitution
means
in
terms
of
people's
right
to
carry
a
firearm,
and
policymakers
are
going
to
have
to
sort
through
how
to
keep
people
safe
and
how
to
allow
the
second
amendment
to
be
exercised
together.
D
At
the
same
time,
I
didn't
read
this
resolution
as
calling
for
any
specific
particular
action
or
as
taking
a
position
on
what
is
really
a
culture
war
issue.
At
this
point
in
our
country,
I
read
it
as
a
request
to
have
a
reasonable
sane
conversation
about
things
that
again,
everyone
cares
about
the
safety
and
well-being
of
people.
D
I
have
often
said
that
I
would
voluntarily
surrender
some
of
my
second
amendment
rights
for
the
better
of
other
people.
We
now
know,
as
of
last
thursday,
that
the
constitution
doesn't
require
me
to,
and
so
we're
going
to
have
to
sort
through
that
as
a
country.
What
can
we
do
within
the
confines
of
the
law
and
within
the
confines
of
the
rules
the
supreme
court
has
made,
regardless
of
your
views
on
firearms
or
on
mental
health
or
addiction,
or
all
these
other
social
problems?
D
It
is
reasonable
to
have
the
conversation
to
ask
the
questions
and
try
to
get
a
healthy
dialogue,
as
opposed
to
to
again
what's
become
a
culture
war,
and
I
read
this
resolution
as
not
taking
any
strong
position
on
what
specifically
needs
to
happen,
but
as
acknowledging
that
we
need
to
talk
about
it,
we
need
to
talk
about
it
and
not
fight
over
it
and
we
need
to
work
from
all
areas
of
perspective.
On
this
mind
being
very
different
than
my
fellow
council
people,
I
think,
to
make
progress.
I
D
A
B
Directing
the
city
engineer
to
lodge
and
file
a
legal
description
and
map
for
said,
annexed
lands
and
territory,
providing
that
copies
of
this
ordinance
shall
be
filed
with
the
ada
county
auditor,
the
ada
county,
treasurer,
the
ada
county,
assessor,
the
ada
county
recorder
and
the
idaho
state
tax
commission.
Providing
that
a
copy
of
said
legal
descriptions
and
map
of
said
annexed
lands
and
territory
be
recorded
with
the
ada
county
reporter
and
filed
with
the
ada
county
assessor
and
the
idaho
state
tax
commission,
as
required
by
law
and
providing
an
effective
date.
C
B
B
C
B
B
Ord-30-22
an
ordinance
car
21-0047
for
property
located
at
2315,
south
broadway
avenue,
amending
zoning
classifications
of
the
city
of
boise
city
to
change
the
classification
of
real
property,
particularly
described
in
section
one
of
this
ordinance
and
adjacent
adjacent
rights
of
way
from
r1c
single-family
residential
dash,
eight
units
per
acre
to
r
2
d,
medium
density,
residential
with
design
review,
14.5
units
per
acre,
setting
forth
a
reason.
Statement
in
support
of
such
jone
change
and
providing
an
effective
date.
B
A
J
J
J
J
A
C
J
C
C
A
I
Madam
mayor
members
of
council,
thank
you
very
much
for
your
time
today.
What
I'd
like
to
say
is
that
I
know
when
I
was
appointed
as
the
chief
of
police.
Just
over
two
years
ago,
it
was
made
very
apparent
that
we
wanted
to
grow
our
capacity
and
ability
to
really
do
data-driven,
policing
data
transparency
and
evidence-based
policing
models,
and
so
there
will
be
two
presentations
today,
first
from
alicia
records
and
then
secondly,
from
lieutenant
jim
quackenbush.
I
Talking
about
those
items,
the
growth
and
development
we've
had
in
the
department
before
we
introduce
this
record.
So
I
would
like
to
mention
that
part
of
this
has
been
a
strategic
realignment
of
resources
in
the
department
to
increase
the
capacity
and
frankly,
some
of
it
is
also
strategic
moves
and
leadership.
K
K
K
So
you
know,
if
an
officer
came
to
us
and
asked
for
may
traffic
stats,
we
would
compile
that
information
specific
to
their
request
and
then
return
it
back
to
them
in
an
email
usually
showing
a
table
or
a
map
or,
however,
we
could
visualize
or
summarize
that
information
for
the
for
the
customer.
So
a
few
examples
on
the
left
hand,
side
of
the
screen
are
how
we've
historically
pulled
the
information.
K
We
have
been
limited
in
our
capabilities
of
providing
real-time
information.
So
there's
generally
been
a
time
lag
when
we,
when
we
respond
to
requests
like
that.
Another
example
of
that
would
be
our
year-end
reporting
on
the
right-hand
side
of
the
screen
you
can
see.
This
is
our
january
to
december
2021
year-end
report
in
the
very
very
small
text
on
the
right-hand
corner
upper
right
hand.
K
We've
worked
and
continue
to
work
with
our
partners,
especially
the
data
services
team,
in
it
to
continue
to
streamline
our
data,
so
we
are
very
close
to
getting
to
real-time
reporting
and
near
real-time
information
at
our
fingertips.
What's
exciting
about
this
is
that
we
can
do
reporting
like
this.
We
can
continue
to
give
reports
internal
and
external
for
use,
but
it
won't
be
waiting
for
a
request
pulling
the
information
specific
to
that
request,
matching
the
needs
of
the
customer,
compiling
it
into
a
report
and
then
presenting
it.
K
So
I
know
this
screen
is
a
little
busy
here.
This
is
us.
We
are
on
the
verge
of
having
a
dashboard
like
this
available
for
internal
use.
This
is
screenshots
today,
it's
an
actual,
automated
dashboard
that
we
do
have
I'm
working
on.
Currently,
it's
a
screenshot,
so
I
don't
accidentally
hover
over
real
addresses
and
information,
but
I've
been
working
closely.
This
is
a
project.
I've
been
working
on
closely
with
our
neighborhood
contact
officers.
K
They
were
able
to
provide
the
exact
customizations
that
they
were
hoping
to
see
specific
to
what
they
want
to
learn
or
know
more
about
in
their
areas,
so
just
to
kind
of
walk
through
this
report
we
have
at
the
at
kind
of
the
middle
top,
is
calls
for
services
by
month.
So
you
have
a
bar
graph,
showing
your
monthly
trends
below.
K
That
is
a
time
of
day
and
day
of
week,
heat
map
of
when
our
calls
for
services
come
into
the
department
and
then
on
the
right
hand,
side
is
kind
of
a
heat
map
or
a
visualization
of
locations
that
calls
for
service
come
into
our
department
across
the
city.
So
this
is
just
allowing
oh-
and
this
is
also
based
on
certain
call
types
or
neighborhood
call
types
that
the
officers
were
hoping
to
see
since
the
beginning
of
the
year.
K
What's
unique
about
this
and
different
from
what
we've
done
in
the
past
is
that
it
allows
officers
access
to
information,
that's
readily
available,
all
in
one
place,
and
it's
updated
every
morning
with
the
previous
day's
information,
it
may
even
offer
information
to
the
officer
that
they
didn't
know
to
ask
for
or
provide
comparisons.
They
hadn't
thought
of.
More
importantly,
for
our
supervisors.
It
may
allow
more
visibility
into
where
more
resources
or
staffing
may
be
needed
because
they
can
see
it
visually
and
it's
at
their
fingertips.
K
So
walking
through
kind
of
an
example
of
how
an
officer
would
use
this
dashboard,
they
could
select
a
specific
call
type
on
the
left
hand,
side
of
the
screen
you
can
see
you
can
navigate
through
different
dates
and
different
call
types
and
then
up
at
the
area
as
a
selection
for
area.
The
visualization
is
all
the
same
though
so.
For
this
example,
I
used.
Vandalism
calls
for
service
types,
and
so
this
screenshot
shows
the
entire
city's
calls
for
service
related
to
vandalism
and
then
just
kind
of
looking
at
this
you
can
see
january
through
may.
K
K
This
next
view
is
an
example
of
how
an
officer
can
drill
down
farther
into
their
area
of
coverage,
so
right
here
we're
seeing
the
downtown
area
otherwise
known
as
valley,
2
or
v2.
This
is
similar
to
the
previous
slide.
It
allows
the
officer
to
see
what's
happening
with
vandalism
calls
for
service
in
the
downtown
area,
as
you
can
see
kind
of
another
example
here
april,
has
a
lower
number
of
calls
for
service
compared
to
the
other
months.
K
K
Switching
views
a
little
bit
here
because
we're
able
to
provide
these
self-service
analytics
officers
will
have
quick
access
to
information
and
other
charts
like
this
one,
and
this
one
shows
the
number
of
reports
written
by
officers
per
month.
So,
as
you
can
see,
there
was
an
increase
in
our
number
of
reports
written
for
vandalism
in
april,
so
combined
with
the
low
calls
for
service
of
vandalism.
K
That's
the
kind
of
analysis
that
used
to
take
us
so
much
time.
We
had
to
pull
every
single
piece
of
this
information
match
it
to
the
request
of
the
person
that
it
was
coming
from,
compile
it
into
a
report,
how
assign
a
crime
analysis
unit,
member
and
then
get
the
information
back
here
again
now
the
officer
is
going
to
have
all
of
this
information
at
their
fingertips
in
near
real
time.
K
K
The
goal
being
here
that
we're
using
data
to
predict
crime
trends
and
put
in
measures
to
stop
it
so
that
we're
being
as
proactive
as
we
possibly
can
be.
I
know
that
was
a
very
quick
overview,
so
I'm
happy
to
go
through
this
dashboard
on
an
individual
basis.
If
anyone
wants
to
look
at
it
further,
but
with
that
I'm
going
to
turn
over
to
the
chief.
I
Thank
you,
and,
while
that
dashboard
was
primarily
presented
towards
calls
for
service,
there's
internal
dashboards
that
examine
issues
such
as
officers,
use
of
force,
use
of
force
relative
to
crime
types
call
load
demands
things
that
can
help
us
more
effectively
manage
the
limited
resources
we
have
so
part
of
what
we're
doing
here
is
realigning
using
data
using
the
information.
We
have
to
be
good
fiscal
stewards
of
the
taxpayers
money
as
well
as
more
strategically
invest
in
the
areas
that
we
need
to
to
effectively
address
the
challenges
that
we
see
as
a
police
department.
G
I
Councilmember
will
it's,
madam
mayor
members
of
council.
Part
of
the
challenge
is
that
we
have
an
obligation
to
redact
certain
information
both
from
a
ethical
legal
standpoint,
but
then
from
a
moral
standpoint
too.
We
don't
necessarily
want
to
draw
a
certain
say
street
as
a
prime
target
for
continued
burglaries.
So
we
have
an
obligation
to
sort
of
aggregate
some
of
that
data,
the
external
views
as
we
go
through.
We
would
ask
for
the
wisdom
and
guidance
of
council
of
what,
as
represented
as
the
public
you're
hearing,
the
public
wants
to
see.
C
Mayor,
thank
you
chiefly.
I
know
that
the
timing
of
you
coming
in
as
our
new
chief
of
police
and
a
lot
of
conversation
around
racially
motivated
policing
were
those
two
things
were
happening
very
much
at
the
same
time,
and
I
remember
at
that
time,
as
we
were
talking
about
what
kinds
of
data
we
would
like
to
see
out
of
boise
police
department,
a
lot
of
that
was
traffic,
stops
use
of
force
and
having
more
granular
demographic.
Racial
information
on
some
of
those
types
of
calls.
Is
that
still
something
that
you're
looking
at
implementing?
I
Council
pro
tim
woodings,
madam
mayor
members
of
council,
those
are
things
that
we're
looking
at,
but
there
are
challenges
with
the
data
collection,
the
instruments,
the
venues
from
which
we
can
pull
the
data.
Some
of
those
are
joint
shared
services
that
would
require
all
departments
to
agree
to
building
a
system
that
would
collect
certain
types
of
data.
Other
ones,
for
example,
say
the
traffic
citations
are
issued
here,
there's
literally
not
a
box
to
capture
that
data
as
they
exist
on
the
state
forum.
I
Now,
so,
even
if
we
were
to
have
an
automated
system,
the
information
isn't
captured
some
of
the
other
internal
dashboards.
We
have,
though,
relative
to
racial
demographics.
We
could
extrapolate
information
on
that
say
for
use
of
force
more
easily,
because
it's
an
internally
controlled
collection
instrument.
C
It
and
this
morning
I
saw
that
ottawa
police
put
forward
a
report
in
just
in
the
past
week
that
kind
of
did
some
analysis
on
their
calls
for
service
and
on
some
of
their
use
of
force
and
found
some
some
trends
that
are
disturbing,
and
so
I
would
really
encourage
you
know
whatever
way,
that
we
can
make
sure
that
we're
serving
our
community
to
the
best
of
our
ability
doing
the
same
kinds
of
things
just
to
just
you
know
as
an
auditory
sort
of
function
of
the
police
department.
Thank
you.
I
And
we
will
very
much
continue
to
develop
that
that's
part
of
why
we
want
to
be
able
to
look
at
the
data
and
if
none
of
the
other
council
members
have
a
question,
that
is
a
perfect
tip
for
the
next
part.
Here,
I'd
like
to
invite
lieutenant
jim
quackenbush
up
to
present
to
you,
he
has
been
doing
graduate
level
research
with
our
approval,
in
conjunction
with
his
master's
degree,
at
the
university
of
north
carolina
chapel
hill.
I
He
has
specifically
been
looking
into
the
boise
police
department
time
commitment
on
calls
relative
to
measures
of
satisfaction,
particularly
feeling
they're
treated,
fair
and
procedurally
just,
and
so
we
often
when
we
sit
down
and
look
at
staffing,
related
issues
for
the
police
department
we
look
at.
Do
we
have
enough
people
to
answer
the
call,
but
we're
not
necessarily
always
sitting
down
looking
at.
Do
we
have
enough
people
to
answer
the
call
the
way
the
community
is
expecting
us
to
provide
the
service?
I
A
L
Thank
you.
Thank
you,
chief
lee.
If
you'll
bear
with
me,
I'm
very
scripted,
but
it's
to
help.
Keep
me
on
track,
so
bear
with
me
and
happy
to
answer
questions
and
dive
deeper,
of
course,
toward
the
end
so
good
afternoon,
council
members,
madam
mayor
and
our
community
members,
my
name
is
jim
quackenbush
and
I
have
the
honor
of
serving
the
people
of
boise
as
a
lieutenant
in
the
police
department.
I'm
pleased
to
present
the
findings
of
a
research
project
that
we
recently
completed
on
satisfaction
levels
with
boise
police
department
service.
L
So,
to
start
out,
I
need
to
place
this
project
in
its
proper
context,
as
we're
all
familiar
with
calls
for
police
reform
were
ubiquitous
across
the
united
states
in
the
aftermath
of
george
floyd's
murder.
In
response,
some
cities
reduced
funding
to
police
departments,
however
boise
city
added
17
positions
and
increased
funding
by
1
million
or
approximately
1.7.
L
This
study,
in
particular,
examined
how
one
of
our
most
precious
resources,
not
money,
but
time
might
be
connected
to
public
satisfaction
and
perceptions
of
police
officers
behavior.
So
I
had
two
closely
related
research
questions.
First
of
all,
how
does
the
amount
of
time
that
boise
city,
police
officers
spend
addressing
a
call
for
service
affect
community
satisfaction
levels?
L
And
secondly,
how
does
the
amount
of
time
that
boise
city
police
officers
spend
addressing
a
call
for
service
affect
community
members
perception
of
procedurally
just
behavior
and
I'll
remind
us
of
the
tenets
of
procedural
justice
in
just
a
moment?
But
first
I'll
outline
the
hypotheses
that
we
developed
after
reviewing
the
literature
on
procedural
justice,
police
legitimacy
and
public
satisfaction?
L
Procedural
justice
emerged
about
50
years
ago
to
make
this
abstract
idea
that
people
just
want
a
fair
shake
from
their
government
representatives
a
little
more
tangible
when
it
comes
to
police.
That
means
that
folks
want
officers
to
be
free
from
bias.
They
want
them
to
be
trustworthy,
they
want
them
to
be
empathetic
respectful
and
to
allow
them
the
opportunity
to
be
heard.
L
Satisfaction
while
closely
related,
is
not
quite
synonymous
with
the
idea
of
procedural
justice,
it's
possible
for
people
to
agree
that
they
were
treated
fairly
and
yet
be
unhappy
with
how
things
turned
out.
After
all,
the
government
can't
always
please
everyone,
I'm
certain
that
I
don't
have
to
tell
you
folks
this.
L
L
Literature
in
the
medical
field
supports
this
efficient
physician,
excuse
me
and
patient
interactions
in
particular,
but
until
now
we
haven't
looked
at
it
in
policing.
Fortunately,
the
police,
community
interaction
survey
or
the
pcis
was
developed
by
dr
dennis
rosenbaum
and
his
colleagues.
The
pcis
is
both
reliable
and
valid
in
examining
procedurally
just
behavior
by
police
officers
and
public
satisfaction
levels.
L
It's
been
used
in
at
least
53
different
agencies
in
the
united
states
to
measure
behaviors
such
as
empathy,
competence
and
emotional
control.
In
this
study
I
was
able
to
measure
satisfaction
and
procedurally
just
behavior
using
the
pcis.
I
was
able
to
also
measure
time
through
monitoring
systems
such
as
computer,
aided
dispatch
and
automatic
vehicle
locator
technology.
L
L
After
we
made
323
contacts,
we
had
101
completed
surveys
for
an
overall
response
rate
of
about
33
respondents
were
generally
representative
of
the
boise
as
a
whole.
As
we're
aware,
boise
is
a
relatively
homogeneous
community
in
terms
of
race.
It's
about
88
white,
according
to
the
u.s
census
bureau,
but
is
extremely
diverse
in
terms
of
age,
income
and
education
levels.
L
Census.
Demographics
were
mirrored
in
the
sample
with
only
two
exceptions.
People
that
earned
less
than
fifty
thousand
dollars
annually
were
over
represented
in
the
sample
by
about
16
percent,
and
people
earning
over
a
hundred
thousand
dollars
annually
were
underrepresented
in
the
sample
by
eleven
percent
compared
to
twenty
twenty
one
census
estimates
most
of
the
pcis
uses
a
four
point
scale.
As
you
can
see
here,
the
responses
were
overwhelmingly
positive.
L
Large
majorities
agreed
that
the
officer
answered
my
questions
well
about
95
percent.
I
have
confidence
that
my
police
department
can
do
its
job.
Well,
it's
about
97
percent.
All
respondents
reported
that
officers
were
polite,
competent,
seemed
trustworthy
and
did
not
behave
in
a
discriminatory
manner
in
terms
of
overall
satisfaction,
93
agreed
with
the
statement.
The
outcome
I
received
was
fair.
L
Satisfaction.
Score
is
a
combination
of
responses
to
32
related
questions.
A
test
revealed
a
statistically
significant
difference
between
the
amount
of
time
officers
spent
on
calls
where
community
members
reported
satisfaction
and
when
they
did
not
specifically
the
average
time
spent
on
a
call
for
service
where
reporting
parties
expressed
satisfaction
was
just
under
57
minutes.
L
The
average
time
spent
on
a
call
where
reporting
parties
were
dissatisfied
was
about
20
minutes.
This
particular
result
would
occur
due
to
random
probability
or
chance
about
seven
percent
of
the
time
similar
process
we
used
for
procedural
justice
score.
This
is
an
aggregate
of
responses
to
11
related
questions.
L
The
average
time
spent
on
a
call
or
procedurally
just
behavior
by
officers
was
not
perceived,
was
about
17
minutes.
This
particular
result
would
occur
due
to
chance
about
point
zero.
Three
percent
of
the
time,
therefore,
both
of
the
hypotheses
were
supported.
There
is
a
statistically
significant
relationship
between
the
amount
of
time
that
officers
spent
on
calls
for
service
in
both
public
satisfaction
and
perceptions
of
procedurally
just
behavior
by
boise
city
police
officers.
L
Now,
of
course,
there
are
limitations
of
this
study.
Obviously,
I
administered
the
survey
as
a
police
employee
which
could
introduce
some
bias.
Long-Term
influences,
such
as
the
media,
were
not
considered
as
part
of
this.
The
survey
responses
didn't
have
a
lot
of
contrast,
as
you
saw,
which
could
reduce
our
ability
to
do
deeper
analysis,
and
the
survey
focused
purely
on
the
opinions
of
calling
parties.
L
I
will
suggest,
though,
that
the
pcis
administration
is
a
worthwhile
pursuit
in
and
of
itself
it
provides
valuable
feedback
on
our
performance.
It
reinforces
priorities
and
expectations
to
our
align
staff.
The
primary
challenge
with
this
study
was
that
feedback
was
heavily
skewed
in
a
positive
direction.
L
There
is
evidence
of
a
statistically
significant
relationship
between
the
amount
of
time
officers
spent
on
calls
and
how
people
feel
about
it
in
boise.
But
with
your
blessing,
I
ask
that
we
take
a
deeper
dive.
Future
work
can
test
a
larger
sample
or
implement
this
design
in
another
community.
The
results
excuse
me:
the
results
may
help
to
provide
further
clarity
on
any
connection
between
time,
satisfaction
and
procedural
justice.
D
It's
kind
of
more
of
a
compliment
because
one
of
the
things
that
jumps
out
from
that
data
would
be
the
longer
our
officers
spend
with
the
public.
The
happier
the
public
is
both
in
terms
of
satisfaction
and
their
how
fair
they
perceive
their
government
is
well.
That
wouldn't
be
true.
If
our
officers
were
terrible
right,
it
would
not
be
true
if
our
officers
were
unempathetic
or
harsh
or
rude
or
whatever.
D
So,
if
you
only
get
to
satisfaction
and
procedural
justice
an
extended
amount
of
time,
if
it's
high
quality,
talented
good
people
there
for
that
period
of
time,
so
you're
welcome
to
challenge
that
inference.
But
I
I
think
that
that
that
is
an
implied
compliment
to
all
the
men
and
women
who
work
for
our
police
department
that
just
leaps
off
the
page
from
this
data.
G
Yes,
go
ahead,
I
had
a
comment
and
and
a
compliment.
This
is
very,
very
helpful.
Thank
you
for
putting
it
together.
I
had
the
opportunity
a
couple
weeks
ago
to
go
on
a
ride
along
with
the
bike
division
downtown
and
the
officer
that
I
was
with
had
the
most
incredible
people,
skills
of
any
person.
I've
ever
met
my
life
and
his
ability
to
communicate
with
people
who
were
in
deep
trauma
living
every
day.
We
basically
spent
the
entire
time
talking
with
the
homeless
population
in
our
city.
G
C
L
L
So,
for
example,
if
we
have
somebody
that
identified
as
black
and
they
spoke
swahili
in
a
sample
of
100,
it
might
indicate
exactly
who
that
person
is.
So
that's
another
problem
with
the
smaller
sample
size.
The
agree,
the
aggregated
data,
when
you
have
much
older
samples,
can
be
a
lot
more
helpful
to
those
terms,
but
I'm
absolutely
happy
to
look
at
that
and
see
what
we
can
provide.
I
L
The
latino
latina
population
was
pretty
much
exactly
on
point
with
what
you
would
anticipate
for
in
relation
to
the
american
community
survey
that
the
u.s
census
bureau
does
every
four
years.
I
think
it
is,
but
I
can't
remember
I'm
sorry,
but
the
latest
one
I
think
it's
around
10
or
11
percent,
and
that
was
dead
on
point
with
this
particular
survey.
D
A
When
chief
lee,
when
you
first
got
hired,
we
talked
a
lot
about
what
are
the
things
that
we
could
do.
That
would
potentially
improve
the
service
from
the
police
department
and
you
were
correct
to
say
that
we
need
to
know
more
before
we
know
what
that
is,
and
it
looks
like
we're
a
lot
closer
at
this
point
than
we
were
we'd
note.
We
used
to
do
a
community
survey
that
was
statistically
valid.
I
don't
I
haven't,
talked
to
the
administration
about
reviving
that.
A
Although
there's
been
conversations
about
doing
it
soon,
I
think
courtney
just
nodded
her
head.
So
potentially
there's
some
of
some
of
the
things
that
were
included
in
your
survey.
We
always
get
a
chance
to
add
a
few
questions
of
our
own
and
I'm
thinking
that
potentially
this
is
a
place
that
maybe
we
could
get
some
statistically
valid
survey
information
based
on
the
same
things
that
you
were
asking.
E
E
L
F
F
I
thank
you
for
doing
it
and,
as
councilman
halliburton
suggested.
I
think
it
would
be
great
to
do
a
deeper
look
at
this,
but
I
also
think
it's
it's
responsible
for
us
to
remind
ourselves
where
we
live
and
what
is
the
overall
perception?
I
think
we
live
in
a
city
that
is
very
pro-cop
pro
firefighter
and
that's
wonderful,
but
we
also
have
to
take
into
consideration
the
marginalized
populations
that
live
here
as
well.
D
Umbra
beijing,
it's
either
the
lieutenant
of
the
chief,
so
56.35
minutes
was
the
breaking
point
where
people
were
happy
and
felt
they
lived
in
a
just
society.
What
maybe
averages
the
wrong
number
but
across
the
city?
How
much
time
are
officers
making
public
contacts
on
calls
now?
In
other
words,
it's
56
minutes?
Does
it
turn
out
to
be
a
particularly
long
call?
L
L
L
That
is
pretty
good
way
to
put
it,
but
there's
definitely
again
that
correlation
between
in
general,
if
officers
are
just
taking
20
minutes
with
folks
in
general,
across
the
board,
all
other
factors
keep
keeping
being
under
control
or
equal
you're,
more
likely
to
be
less
happy
than
when
they
spend
more
time,
which
I
think
makes
sense
to
most
of
us
intuitively,
because
it's
about
relationships
and
it's
about
having
that
engagement
and
really
connecting
with
one
another
to
feel
that
trust.
So.
I
If
I
may,
council,
member
of
agent,
I
think,
to
the
heart
of
what
your
question
was
was
on
on
average,
are
police
officers
able
to
spend
we'll
just
say,
57
minutes?
For
the
sake
of
the
conversation,
are
they
able
to
spend
about
the
57
minutes
on
a
call
on
average,
and
the
answer
is
it
really
depends
on
the
shift
and
the
deployment,
which
is
partly
why
this
has
clear
implications
to
the
way
to
staff
the
department
to
continue
to
provide
the
service.
I
That's
expected
not
just
the
minimum
capabilities
of
answering
the
calls,
and
so
that's
partly
why
this
data
is
interesting.
It's
partly
why
we
need
to
examine
the
staffing
models
we
use
in
the
city
to
use
the
resources
we
have
now,
but
also
why
we
need
to
continue
to
project
for
growth
in
that
exponential
call
load
demand
that
I've
talked
about
that
is
looming
in
the
near
future.
D
If
I
could
follow
up
really
quickly,
because,
while
we're
on
the
subject,
that
was
my
next
question,
because
you
know
you've
talked
about
this
curve
officer,
resource
time,
etc.
In
terms
of
refining,
this
data,
in
a
way
that
would
be
useful,
is
the
best
thing
to
do
to
start
looking
at
shifts
or
is
the
best
thing
to
do
start.
Looking
at
call
types.
F
I
Council
member
of
agent,
madame
members
of
council,
the
data
set
that
we
have
now
there's
some
strong
inferences
that
we
can
draw
from
it
that
can
help
guide
near-term
decisions
and
help
guide
where
we
need
additional
research.
Lieutenant
quack
and
bush
is
also
at
present,
drawing
a
sample
from
a
particular
shift,
looking
at
it
to
make
sure
that
the
same
sort
of
outcomes
are
being
projected.
The
initial
review
of
that
data
presents
as
if
it
will
be
the
same.
I
There
are
also
at
least
two
other
colleagues
from
comparable
size
cities,
chiefs
of
police
that
have
a
desire
to
have
this
research
replicated
in
their
communities,
so
that
we
could
also
draw
inferences
that
are
just
sort
of
a
broader
public.
Obviously,
what
satisfies
the
time
in
one
of
their
cities?
I
What
makes
a
citizen
feel
satisfied
may
be
different,
but
it
would
help
us
understand
a
little
bit
call
types
and
the
similarities
which
ones
require
more
time,
and
so
part
of
this
is
replicating
the
research
outside
to
make
sure
that
we're
drawing
the
right
conclusions,
expanding
the
data
set
and
continuing
to
replicate
this,
which
is,
I
believe,
mostly
what
lieutenant,
quack
and
bush
is
asking
for
your
blessing
and
doing
counsel.
We
certainly.
F
I
I
think
there
does
need
to
be
deeper
study
and
more
opportunity,
I
think,
to
hear
from
our
public
in
maybe
not
so
much
of
a
regimented
way,
which
I
know
is
challenging,
but
the
reason
I
say
that
is
from
I
had
my
own
experience
with
the
boise
police
department
about
20
or
so
years
ago.
I
worked
for
the
girl
scouts
and
I'd
received
funding
to
take
new
newly
enrolled
girl
scouts,
who
came
from
rural
parts
of
idaho
to
a
mexican
american
studies
conference
at
boise
state.
F
F
So
he
just
made
sure
that
they
got
back
safely
and
made
sure
that
he
stood
next
to
me
as
I
read
them
all
the
riot
act
and
I'll
never
forget
that
experience,
because
I
realized
this
particular
officer
was
taking
these
additional
steps
to
be
mindful
of
of
not
just
that
the
rules
were
followed.
He
could
have
followed
procedure
and
taken
them
down
and
and
had
all
these
parents
have
to
come
up
to
boise
to
collect
their
children,
but
he
didn't.
F
He
took
those
extra
steps
to
recognize
these
are
children
who
are
coming
from
a
low-income
background,
to
be
very
thoughtful
about
the
impact
of
what
would
happen
if
he
followed
the
book
the
children
are
safe.
We
got
them
on
the
bus,
sent
them
back
to
their
parents,
and
then
I
dealt
with
the
consequences
later.
F
I
would
love
to
hear
stories
like
that.
I
would
love
for
our
community
to
be
able
to
share
those
types
of
experiences,
because
it
would
be
very
difficult
if
you
were
to
survey
me.
I
don't
know
how.
I
would
convey
that
to
you
and
I
think
that's
an
important
bit
of
information
to
know
is:
do
we
have
those
officers
who
are
going
to
be
thoughtful
in
the
power
that
they
have
to
impact
our
community
members
lives
and,
in
those
cases,
those
folks
weren't
from
boise?
F
I
I
A
Well,
thank
you.
It
looks
like
we've
exhausted
the
questions.
I
would
remind
council
members
that
amanda
sent
us
both
of
the
powerpoints
earlier
in
the
day.
So,
if
you
want
to
review
any
of
the
statistics,
we
have
those
and
thank
you
both.
Thank
you
all
three
very
much.
This
has
been
really
informative.