►
Description
You are watching the Charlotte City Council Community Recovery Task Force Committee Meeting (Small Business) from Tuesday, April 21st. Thanks for watching.
To learn more about this committee and more, please visit Charlottenc.gov/citycouncil/committees.
A
Just
raise
your
hand
if
you
can
hear
me,
because
I
can
see
okay,
great
we're,
gonna
go
ahead
and
get
started.
Apologies
for
the
delay,
I
think
everybody's
learning
how
to
work
in
this
virtual
world
which
might
help
us
for
a
long
time
to
come.
So
thank
you
all
for
being
willing
to
participate
in
this
Samar
the
city's
small
business
recovery
task
force.
We
know
your
time
is
very
valuable.
A
You
all
have
a
lot
going
on
as
small
business
and
business
owners
and
participants
in
this
new
recovery
and
and
we're
appreciative
of
what
you
bring
to
the
table.
In
terms
of
your
experience,
your
insights
and
the
data
that
you
have
that
can
help
the
city
of
Charlotte
as
we
look
forward
to
how
we
can
help
our
business
community
move
forward
with
their
own
recoveries.
So
for
anybody
who's
watching
this
meeting
this
morning,
we
invite
you
to
participate
by
watching
the
presentation.
A
B
A
We
also
have
on
our
committee,
our
city,
council
members,
myself
julie.
I
Zolt
I
serve
as
mayor
pro-tem
and
an
at-large
representative,
james
mitchell,
who
is
also
an
at-large
representative
and
unfortunately,
he's
under
the
weather
this
morning.
So
we
hope
that
mr.
mitchell
is
feeling
better
and
can
join
us
again
at
next
time.
Dimple
ish
Mara
in
at-large
seat
councilmember
in
tark
Bakari,
who
is
our
district
6
city
council
member?
A
The
7
sector
representatives
give
some
insights
as
to
what
they're,
seeing
from
their
business
perspective
and
what
they're
watching
we'll
go
around
and
ask
for
those
perspectives,
and
then
we're
going
to
go
back
to
ask
those
individuals
again
what
what
they
want
from
the
city.
What
the
needs
are,
what
they're,
seeing
what
the
expectations
are
and
how
the
city
can
help
and
that
will
help
shape
the
task
force
action
for
our
subsequent
meetings,
so
I'm
gonna
go
ahead
and
turn
it
over
to
marketing
clearance.
We
have
him
on
the
line
now.
C
Sorry
about
that,
we
we've
been
using
a
zoom
and
and
evidently
have
tried
to
jump
through
all
the
hurdles
to
get
that
approved.
It
I
don't
have
this
one
approved
so
anyway,
I'm
gonna
get
you
fairly
quick
in
terms
of
where
we're
at
in
the
economy
and
and
actually
we're
feeling
pretty
we're
feeling
better
about
things.
C
C
C
C
Looking
for
about
four
hundred
and
thirty
thousand
jobs
to
be
lost,
North
Carolina
this
year,
that's
kind
of
a
loose
number
because
it
it's
kind
of
most
of
these
jobs
are
hourly
wage
jobs
because
the
employment
dad
has
put
together
is
if
you
do
not
show
up
for
work
and
you
don't
earn
any
hourly
compensation
if
you're
paid
by
the
hour
you're
coward
is
unemployable.
I'll
give
an
example.
C
Restaurants
are
going
to
open
up,
I
believe
on
Monday,
so
see
the
rest
begin
to
be
reopened,
but
I
think
that
you
can
only
have
20%
of
stay
at
fire
capacity
seated
at
any
one
time.
Social
distancing
I
have
no
idea
what
the
protocols
are
or
waitstaff
and
how
you
know
if
you
go
from
one
table
to
another,
I,
don't
know
how
that
how
that
is
done,
but
all
of
those
things
have
to
be
worked
out
and
they've
got
a
pretty
broad
list.
C
That's
the
right
word
for
massage
places
but
whatever,
but
there
they
get
the
long
list.
Reading
for
the
governor's
text
on
that
I'm,
not
quite
sure.
If
they're
reopening
to
business
to
customers,
I
think
they're
reopening
some
of
those
businesses
are
only
reopening
for
administrative
tasks
or
if
you
position
them
to
open
I,
don't
think
he'll
accept
customers.
So
a
lot
of
what
was
said
on
Georgia
I
think
was
a
little
misleading.
Go
ahead
flip
through
their
charts,
real
quick
in
terms
of
looking
at
the
growth
rate.
C
C
So
you
get
to
denser
populations,
which
is
one
of
my
question
marks
on
on
Georgia,
so
in
Atlanta,
which
20%
of
all
the
people
that
come
into
the
United
States
from
outside
of
the
United
States
come
into
the
Atlanta
Airport
and
that
it's
more
than
any
place
other
than
New
York
City,
and
that's
what
three
airports
in
New
York,
and
so
it
surprised
me
that
Atlanta
had
a
pretty
pretty
bad
case.
Count
there
I
just
I
wonder
about
big
cities.
C
I
think
big
cities
are
gonna,
be
tougher
to
reopen
than
smaller
cities
and
I
Lana's
a
a
big
city,
but
they're
doing
it.
So
at
least
the
state's
doing
it
Charlotte
should
be
a
little
bit
better
we're
not
as
we're
done
as
dense
or
more
dense
than
Raleigh.
So
look
at
the
next
one
jobless
claims
21
million
over
the
last
20
million
over
the
last
four
weeks.
It
does
look
like
they
peaked
of
weekly
basis.
State
unemployment
agencies
are
what
agencies
are
getting
caught
up,
money's
flowing,
so
that's
that's
helping
yeah.
C
It's
helping
revive
some
activity
going
put
for
the
next
one.
This
is
the
the
monthly
change
in
employment.
We
didn't
have
a
big
drop
in
employment
in
and
March
700,000
jobs,
we're
looking
for
it
to
be
30
times
that
in
in
April,
so
21
million
jobs
to
be
lost
in
the
month
of
April.
So
it's
going
to
be
a
much
much
bigger
number
good
look
to
the
next
one.
C
Next
pages.
This
is
leisure
hospitality.
You
can
see
that
in
recessions,
leisure,
hospitality,
hotels
and
restaurants,
for
the
most
part
also
includes
amusement
attractions.
So
Carowinds
would
be
in
here.
They
don't
tend
to
follow
that
often,
and
they
don't
tend
to
follow
that
much
about
a
third
of
the
job
losses
that
we've
seen
have
been
in
the
hospitality
industry
and
we're
probably
gonna,
get
a
big
truck
again,
because
the
way
that
this
employment
period
covers
the
second
half
of
February
first
half
of
month
of
March,
the
April
will
cover
second
half
of
March.
C
First
half
of
April
that
will
be
the
biggest
block
of
layoffs,
go
ahead
flip
for
the
next
one
retail
trade,
and
it's
struggling
previously
on
the
big
box
stores
have
been
closing.
I
am
worried
about
the
balls
I
do
think.
We
don't
know
that
the
major
department
stores
are
gonna,
make
it
out
of
here
without
some
major
cutbacks.
I
do
think
that
Charlotte,
probably
given
our
stronger
demographics
I
in
comes
around
I'll
park.
Ultimately
new
mall
or
the
lake
I
think
we
probably
have
less
trouble
with
that
than
others.
C
But
Macy's
is
gonna,
have
some
real
problems
and
when,
if
you
lose
a
big
anchor,
then
the
other
merchants
have
the
right
to
walk
away
from
their
leases
with
no
penalties.
So
you
know
it's
a
it's
a
real
critical
question.
Then
we're
gonna
see
there
at
the
the
shopping
malls,
go
ahead
and
flip
to
the
next
one:
healthcare,
employment,
something
that
Carly
ever
declines
because
of
the
ban
on
elective
surgeries
and
the
growth
and
telemedicine
we've
seen
a
huge
cut
in
jobs.
C
Here
you
would
expect
with
this
reverses
that
it
would
just
reverse
I,
don't
think
it
will
I
do
think.
Dentist
offices
or
reverse,
but
I
think
that
telemedicine
is
might
be.
Here's
to
help
this
trees
been
incredibly
inefficient,
particularly
from
an
administrative
standpoint,
and
if
you're
gonna
see
automation,
move
in
there
in
a
major
way
and
I.
Don't
think
we're
going
to
see
many
of
these
jobs
come
back,
so
we
will
see
we
will
see
a
review,
but
we're
gonna
see
you
know.
So.
C
Maybe
we
get
70%
of
the
jobs,
then
we
lose
in
healthcare
again.
This
is
about
a
third
Healthcare
is
the
second
largest
area
of
job
loss
after
restaurants
lost
more
jobs
in
healthcare,
they
were
losing
in
retail
and
and
so
there's
a
lot
of
administrative
jobs
in
there
and
I
would
say
that
we
probably
look
at
70%
of
the
job
losses
back
in
in
the
healthcare
sector,
probably
about
that
same
in
retail
too,
and
probably
about
70.
C
That's
probably
out
70%,
all
three
of
those
categories
going
food
to
the
next
one,
but
flip
past
those
I
mean
speed
up
here,
only
Charlotte's
fortunate
and
that
a
lot
of
the
industries
that
can
be
done
from
home
happened
to
be
big
here.
Financial
services,
57
for
some
of
the
jobs
of
financial
services
can
be
done
at
home,
professional
business
services
along
the
growth
of
the
tech
sector,
information,
the
tech
sector
even
manufacturing.
A
lot
of
those
are
sales
related
to
manufacturing
and
a
lot
of
that's
here.
That's
because
of
the
airport.
C
They
don't
have
any
support
and
even
gets
a
little
bit
worse
of
that
rinse
for
a
lot
of
those
folks
who
didn't
rising
that
necessary
the
the
commercial
space
but
rents
for
those
workers
who
didn't
rising
faster
and
in
the
last
couple
of
years,
and
so
there's
a
lot
of
pressure
or
facing
displaced
workers
in
the
hospitality
history.
But
in
flipping
the
next
one
want
to
get
to
the
small
business
stuff
here
and
then
stop
there
soon.
Look
unemployment's,
gonna,
get
15%
or
more
go
ahead
and
flip
past
that
small
business
optimism
has
come
down.
C
Fairly
decent,
but
this
is
at
the
end
of
the
decline,
I
suspect
that
will
probably
probe
the
lows
that
we
spoke
look
for
the
next
one
and
if
I
beat
in
a
special
survey
asking
small
business
owners
how
long
they
could
they
could
last
I
said
most
only
had
financial
resources
to
last
one
to
two
months.
It
was
before
PPP
kicked
in
seventy
five
percent
said
they
can
only
last
three
to
four
months,
even
with
PPP
I,
don't
think
and
I,
don't
think,
there's
a
whole
lot
of
resources.
C
C
So
that
is
a
it's.
It's
a
wide
segment
there
I
would
say.
The
construction
of
this
group
is
probably
very
the
best
right
now,
because
a
lot
of
work
started
in
January
and
February.
But
there's
a
lot
of
issues
with
construction.
I
mean
it's
a
it's
an
industry,
that's
social
distancing
may
be
easier
to
pull
off
I've
seen
some
articles.
They
said
well
hanging
drywall,
it's
kind
of
hard,
a
social
distance.
You
can't
have
teams,
you
know
if
you
have
teams
that
works
pretty
well,
but
really
anything
you
do
outdoors
is
going
to
a
anything.
C
That's
done
outdoors
would
be
better
because
most
infections
are
spread
indoors
and
I've
got
spread
outdoors.
So
it's
maybe
that's.
The
overwhelming
majority
of
infections
are
spreaded
doors.
So
if,
if
you
know,
jobs
that
are
done
outside
are
going
to
be
more
easily
done
than
jobs
that
are
done
inside
I'm
going
to
put
in
the
next
slide,
look
at
what's
happened
with
PPP.
We
have
had
a
lot
of
ones
approved.
You
know
a
new
program
like
this
is
not
going
to
come
off
flawlessly.
C
I
would
say
that
it's
pretty
ingenious
for
a
lot
of
companies.
It's
going
to
turn
out
to
be
a
little
bit
of
a
windfall,
because
you're
gonna
be
able
to
keep
their
employees.
They
may
have
been
able
to
do
that
anyway.
For
others,
it's
going
to
be
a
lifeline
for
others.
It'll
be
a
missed
opportunity
and
it's
unfortunate
I
mean.
But
given
the
time
constraints,
I
just
don't
know,
I
just
don't
know
how
it
could
have
been
pulled
off.
C
Hindsight,
you're
always
gonna
say,
could
have
it
done
better
and
it
need
to
be
done
quickly,
and
you
know,
in
terms
of
coming
up
with
a
workable
plan
that
would
help
a
lot
of
businesses
a
lot
of
nonprofits.
This
is
accomplishing
that
and
it
looks
like
they're
gonna
re-up
it
get
a
little
more
cash
in
there
go
ahead
and
flip
to
the
next
one.
C
This
is
a
little
breakout
by
industry.
It
kind
of
mirrors
that
breakout
it's
so
construction
has
got
a
lot
of
dollars
in
there,
but
remember
84%
of
small
businesses,
of
construction
firms
or
small
businesses.
Professional
scientific
and
technical
is
pretty
fraud.
Third
of
manufacturers
are
in
there.
You
know
I,
it's
a
it's
difficult,
because
I
know
the
folks.
He
would
like
to
think
it.
Everybody
that
could
get
into
this
love
would
get
it
and
and
I
wish.
That
was
the
case.
Hopefully
we
can
read
up,
and
hopefully
it'll
get
a
lot
more
people.
C
It's
just
super
confidence.
It's
taking
a
hit.
That's
surprising!
Go
ahead!
Put
the
next
one
just
to
come
a
little
bit
of
data
here
on
the
restaurants.
You
can
see
they're
down
a
hundred
percent.
This
is
from
open
tables,
pretty
good
data.
We've
got
North
Carolina
in
there.
You
can
see
how
it
turned
down
relative
to
other
states.
We
didn't
turned
out.
We
weren't
the
first
to
turn
down
that
we
all
ended
at
about
the
same
spot.
C
At
the
same
time,
in
down
a
hundred
percent
stay
one
hundred
percent
as
restaurants
reopened,
and
we
go
from
a
hundred
percent
seated
dining
being
closed
to
be
adding
eighty
percent
closed,
that's
gonna
bring
a
lot
of
jobs
back,
bring
close
to
other.
What
we
lost
was
gonna,
bring
a
lot
of
jobs
back.
I
think
that
restaurants
are
gonna
need
some
help,
because
the
it's
not
just
am
gonna
be
help
convincing
people
that
the
protocols
they
put
in
shape
and
in
place
are
going
to
work.
C
You
know
how
we're
gonna
place
tables
our
servers
going
to
interact.
That's
the
food
get
up
you
period.
How
safe
is
it
going
to
be?
Is
it's
not
just
getting
the
businesses
reopen?
It's
also
restoring
confidence
people
to
go
out
and
engage
in
the
economy.
That's
going
to
be
be
very
critical,
go
ahead
and
flip
to
the
next
one.
Look
past
this
one
look
past
this
one
flip.
C
C
We're
gonna
have
an
oversupply
of
apartments
I'm
even
going
to
be
the
luxury
lifestyle,
Apartments
downtown
South
bed,
dude
vacancy
rate,
might
pop
up
to
12%
for
a
short
period
of
time,
but
I
think
construction
is
gonna
ramp
down
three
pretty
quickly
after
that.
Big
problem
is:
is
that
we're
not
going
to
have
as
much
net
job
growth
for
the
next
couple
of
years?
So
there's
not
going
to
be
a
lot
of
absorption
in
terms
of
single
kept
your
whole
building
January
February
also,
so
we
got
a
lot
of
work
in
the
pipeline.
C
C
C
Four
hundred
twenty
six
thousand
jobs
lost
this
year
and
we
expect
to
regain
about
sixty
percent
of
the
jobs
that
we
lost
on
the
end
of
next
year,
and
it
really
depends
on
if
you
look
at
calendar
year
in
terms
of
the
job
loss
or
average
annual,
because
the
job
losses
are
going
to
plans
out
there,
but
that's
it
in
terms
of
credit
quality.
It
has
gotten
up
because
there's
there's
there's
been
a
rush
for
for
lungs
and
the
so
thanks
you're
going
to
be
more
selective.
When
that
happens,
it's
a
friends.
C
Courts
have
have
come
up.
You
know,
I,
don't
know
when
that
will
begin
to
really
turn
around
again.
Typically,
when
you
go
into
recession,
you
have
a
little
bit
of
a
lead
time
and
we
went
into
this
year.
Nobody
had
recession
on
the
on
the
on
their
forecast,
so
credit
was
pretty
loose
little
sudden
BAM,
you
got
a
recession
overnight,
some
credit
tightened
much
more
abruptly
than
it
would
normally
and
in
all
the
ease
as
we
we
hear
more
about
it,
you
cannot
have
recovery
and
see
more
things
getting
better.
E
C
That's
true,
and
we
don't
know
how
many
of
those
just
mr.
payments,
how
many
worked
with
with
their
landlords
in
a
lot
of
cases
and
one
of
the
things
that
we're
seeing
in
a
new
commercial
development.
What
we're
getting
especially
in
urban
areas
is
that
the
retail
on
the
commercial
aspect,
apartment
building,
is
more
of
an
amenity
than
it
is
a
true
profit-making
venture.
C
And
so
typically,
the
landlord
has
already
been
working
with
that
that
entity
they
weren't
necessarily
making
their
fool
or
a
market
rent
payment
in
good
times,
and
so
there
wasn't
an
expectation
that
they
were
gonna,
make
it
in
bad
times.
And
the
question
is
you
know
how
who's
working
with
who
and
how
it
works
out
it's.
But
it's
often
looked
at
hey
what
amenity
can
I
add
to
this
community?
C
That's
going
to
make
it
more
attractive
or
my
bread
and
butter
which
of
my
office
tenants
or
my
apartment,
tenants
and-
and
so
you
know,
given
that
we're
in
a
recession
right
now,
I
yeah
I'm,
not
surprised.
You
know
there's
going
to
be
a
large
number
that
aren't
making
their
payments,
but
I
think
that
most
owners
knew
that
and
they're
working
with
those
clothes,
but
I
think
you
can't
tell
you
how
many
you
are
I
just
know
that
that's
the
state
of
the
industry.
A
F
C
I'm,
not
sure
I
think
it's
too
soon
to
tell
it
is
I
think
in
the
very
near
term,
the
housing
markets
stuck
I
mean
nobody
really
wants
to
put
their
market.
Their
house
in
the
market
I
spoke
with
Realtors
this
morning.
Listings
are
dead
about
80%
in
Charlotte,
from
where
they
were
a
year
ago.
This
is
like
the
peak
season
and
in
the,
but
people
don't
want
to
list
their
homes
right
now,
so
I
do
think
that
folks
will
probably
want
to
stay
in
place
a
little
bit
longer
until
this
settles
out.
C
I've
got
a
whole
list
of
where
we
are
in
different,
therapeutics
and
and
I
think
that
we're
going
to
have
a
vaccine
in
in
12
to
18
months,
and
so
when
we
move
past
this,
and
there
may
be
a
little
lingering
fear
that
hey
you
know,
what's
the
next
virus
to
come
along,
but
I,
don't
think
that
I
think
that
the
people
are
going
to
want
to
go
along
and
simplify
their
lives
and
work
with.
What
does
what
works
best
so
I,
don't
think
we're
gonna
see.
C
A
Thank
you.
Okay,
with
that
we're
gonna
turn
it
over
to
assistant
city
manager.
Tracy
Dodson,
who
is
gonna,
give
us
a
little
bit
more
of
the
economic
data
for
the
city
for
Charlotte
proper
and
then
from
that.
We
really
want
to
turn
it
over
to
our
panelists
in
hear
from
you
all
for
a
few
minutes
on
what
you're,
seeing
in
your
respective
industries.
Yes
and.
B
Wendy,
if
you
can
pull
up
the
one
slide,
that
I've
sent
that
I
sent
you
I'll
go
over
this
pretty
quickly,
because
I
think
that
mark
hit
a
lot
of
a
lot
of
these
points.
But
if
we
look
at
businesses
of
50
people
or
less,
that
makes
up
93
percent
of
the
businesses
in
Charlotte,
which
is
about
40
percent
of
the
jobs
in
Charlotte.
B
And
if
you
look
at
the
top
right
of
that
screen
hitting
some
of
the
industries
that
mark
talked
about
like
manufacturing,
50
percent
excuse
me:
80,
almost
82
percent
of
manufacturing
companies
within
Charlotte
are
50
50
people
or
less
in
the
retail
trade
91
percent.
Almost
92
percent
of
companies
in
Charlotte
are
50
people
or
less
health
care,
and
social
assistance
is
almost
93
percent,
and
so
it
gives
you
a
little
bit
of
clarity
around
small
business
and
the
impacts
I
think
within
Charlotte.
As
we're
talking
about
this,
we
did
have
a
conversation
yesterday.
B
That
I
think
is
important
as
what
how
do
we
all
define
small
businesses
at
100
or
less
or
50
or
25
I'll,
hit
really
quickly
as
well
on
just
some
of
the
efforts
that
that
we're
doing
that
we
know
about
that,
are
local
and
the
first
one.
Is
the
micro
business
grant
that
the
city
approved
last
week
should
we're
hoping
to
launch
this
week.
I
know
that
information
that's
needed
for
the
applications
is
already
available.
Also,
the
county
did
two
different
programs
as
well.
B
Let
people
know,
or
also
a
business
to
business,
to
connect
to
help
each
other
kind
of
guide
through
through
this
time.
So
those
are
just
some
of
the
things
that
we
are
trying
to
do
locally
to
to
to
move
through
this,
but
I
think
I
wanted
to
set
that
out
there
as
we
talk
about
what
is
what
are
our
next
steps,
and
what
do
we
look
like
coming
through
the
recovery?
Great.
G
Hi,
thank
you
for
having
me.
Can
you
hear
me?
Okay,
we
can
thanks
Sarah,
okay,
awesome!
Thank
you,
okay,
so
so
girl
trap.
We
do
a
couple
of
different
things.
We
have
a
storefront
in
Southend
and
we
also
do
large-scale
events
featuring
small
businesses,
so
we're
seeing
things
on
obviously
the
retail
side
and
then
also
on
the
event
side
as
well,
and
so
we've
seen
both
of
that
take
a
hit.
I.
G
Think
right
now
one
thing
that
has
been
kind
of
going
around
in
circles
are
as
we're
seeing
you
know:
Georgia
and
South
Carolina
open
up
for
different.
You
know
industries,
okay,
so
if
and
when
that
comes
for
us,
how
long
are
we,
especially
when
we
have
a
customer,
sir,
facing
business
like
a
storefront
or
nail
salon,
or
something
like
that?
How
long
are
we
gonna
have
to
basically
prepare?
Because
at
this
point,
where
you
know
some
of
us
five
six
weeks
have
been
closed.
So
basically,
our
storefronts
are
not
ready
for
us
to
merge.
G
G
I
mean:
are
there
gonna,
be
some
type
of
city
regulation
or
just
even
a
one
shooter
on
how
to
clean
effectively
that
kind
of
thing
those
things
are
starting
to
go
around
in
our
small
business
circles
and
and
I
think
that
the
grants
and
the
funds
are
all
great
but
I,
think
a
lot
of
us
are
just
okay.
That's
that's
awesome,
but
the
next
step.
How
do
we
prepare
to
get
back
to
it
is
really
is
really
what's
going
around
in
our
circles
apparently
and
yeah.
A
Great
Thank,
You
Sara
I
also
want
to
make
a
comment
that
mayor
Lyles
is
with
us
on
this
call
listening
in
she's
double
duty
it
with
on
other
calls
as
well.
So
thank
you
to
the
mayor
for
joining
us
this
morning
after
Sara
we're
gonna
go
to
Vinay
Patel.
If
Annie
was
not
feeling
well,
I,
don't
know.
If
he's
still
with
us,
are
you
there
Vinay.
H
You
know
we've
been
talking
about
hospitality
and
restaurants.
You
know
our
hotels
literally
dropped
90
percent
across
the
board.
The
industry
dropped
90
percent
across
the
board.
There's
still
some
occupancy
out
there,
depending
on
you
know,
especially
the
extended
stay
side
of
the
business.
You
know
we've
got
locations
that
some
military
programming
going
on
in
there,
but
you
know
restaurants,
I,
think
mark
said
it
best
and
they
just
they
went
100
percent
down.
So
the
good
thing
for
us
is,
we
didn't
shut
anything
down.
We've
got
all
of
our
24
hotels.
Still
up
and
operating.
H
We
still
have
all
our
salary,
dimple
employees
working
the
hourly
folks
are
the
ones
that
took
the
hit.
You
know
if
you
were
working
40
hours
a
week.
You
might
be
working
eight,
but
you
know
we
just
needed
to
keep
out
our
managers
on
board
and
gonna
be
interesting.
You
know
the
cleaning
procedures,
I
know
somebody
said
safety
and
that's
kind
of
what
I've
been
talking
about
is
how
do
we
promote
safety?
How
do
we
promote
clean?
H
How
do
we
promote
it's?
Okay,
to
get
back
out,
the
restaurant
industries
is,
is
putting
out
cleaning.
Criterias
I
know
their
hospitality.
The
brands
they've
already
done
that.
What
do
we
need
to
do?
How
do
we
clean
you
know
we're
doubling
down
on
all
our
cleaning
procedures
at
all
about
ourselves.
So,
as
we
come
out
of
this
I
think
a
safety
security
perspective,
we're
gonna
be
better
prepared.
How
about?
How
do
we
get
that
messaging
out
with
the
rest
to
the
traveling
public.
A
Okay,
thank
you
Vinay,
and
we
hope
you
feel
better.
Next,
let's
go
to
chad.
Turner,
who
is
the
chair
of
the
LGBT
chamber
of
commerce
and
chad
is
also
representing
a
lot
of
affinity
groups
of
chambers,
there's
four
under
that
umbrella
and
then
23
different
organizations
that
represent
small
businesses.
So
Chad's
got
a
lot
of
perspective
into
what
folks
are
saying
within
those
organizations.
A
I
So
since
March,
the
23rd,
the
LGBT
Chamber,
the
Black
Chamber
Carolina's
Asian
and
the
Latin
American
chambers
have
been
taking
calls
and
building
emails
from
the
community,
and
we
also
set
up
a
hotline.
That's
open
from
Monday
through
Friday
9
a.m.
to
6
p.m.
for
small
businesses
under
50
employees
and
unemployed
individuals
from
those
businesses.
To
date,
we've
taken
over
about
3,000
calls
we're
fielding
close
to
150
a
day
and
with
that
information,
what
we're
learning
is
about
18
to
22
percent
are
hovering
around
closure.
I
About
20
to
30
percent
are
closed
due
to
mandates,
and
then
we
have
maybe
around
15
to
20
percent.
As
of
yesterday,
that
are
sitting
with
less
than
two
weeks
of
cash
flow
to
continue
being
open
through
the
pandemic.
The
major
purposes
for
the
hotline
sort
of
morphed
into
assistance
with
SBA
North,
Carolina's
golden
leaf,
and
now
the
city
and
county
loan
programs
to
help
people
and
small
businesses
under
50,
especially
minority
businesses.
I
Women-Owned
businesses
to
navigate
the
application
process
give
get
the
forms
that
are
needed
and
also
advocate
on
their
behalf
to
the
city
and
county
and
state
to
make
sure
that
the
hurdles
that
they
would
have
to
climb
to
get
these
particular
offerings
would
be
at
least
equitable
and
fair,
and
that
ranges
everything
from
credit
to
documentation.
That's
needed
a
number
of
years
in
business.
Our
calls
have
not
slowed.
I
So
the
website
is
support.
Clt
comm
and
the
hotline
number
is
704
837,
4,
0,
5,
0,
the
hop
the
hotline
and
the
website.
The
information
there
is
updated
on
a
daily
basis
at
9:00
a.m.
so
everything
is
correct.
All
the
links
are
are
correct.
Its
bedded.
We
go
through
the
applications
to
make
sure
nothing
is
broken,
make
sure
something
is
not
a
scam.
We
verify
with
the
BBB.
So
so
the
site
is
up
and
running
full
steam.
Every
morning
at
9:00
a.m.
I
A
J
A
E
We
begin
the
plan,
you
know
what
does
current
state
of
of
Kovach
looks
like
and
then
getting
the
postcode
of
it.
So
we're
thinking
you
know,
I
know:
there's
been
some
conversation
20
18
months
that
there
could
be
a
vaccination,
some
type
of
therapy-
that's
out
there.
We
think
it's
overly
aggressive.
You
know
what
does
it
look
like,
so
we
have
set
up
a
command
center.
That's
gonna
advise
on
logistics
of
how
do
we
workforce
reentry.
E
We
believe
that
when
it
does
happen
to
be
in
phases,
so
you
know
he
could
be.
You
know
starting
off
with
three-day
workweek
for
a
period
of
time
to
four-day
work
week,
but
before
we
before
we
get
to
to
that
point,
we
would
definitely
need
to
evaluate
and
understand
I
work
for
us
who
are
the
vulnerable
ones
and
they
will
be
work
from
home
and
then
those
that
can
go
into
the
work
place
and
then
once
we
are
able
to
have
re-entry
into
the
work
place.
What
does
that
look
like?
We
have?
E
You
know,
screening
and
etc,
but
but
before
we
get
to
that
point,
you
know
my
business
we're
a
lagging
indicator.
We
tend
to
come,
you
know
much
later
the
impact,
so
the
impact
that
we
felt
today
has
been
minor
compared
what
other
industries
have
been
impacted
and
when
we
look
at
our
different,
you
know
service
lines.
E
You
know
on
the
outer
side,
those
are
things
that
are
statutorily
required,
there's
not
much
in
helping
there
and
we
do
have
the
ability
to
do
that
from
afar
on
the
tax
side,
we're
beginning
to
feel
some
part
of
that.
Typically,
you
know
tanks
intend
to
expand
because
people
making
money
when
people
start
losing
money.
That's
not
a
lot
of
tax
strategies
on
the
Advisory
scientific.
A
lot
of
that
is
discretionary
dollars
unless
it's
really
necessary
advisory
related
work
and
some
of
those
projects
are
are
welding
on
the
way.
E
So
they
can't
put
the
brakes
on
those.
But
the
big
part
of
our
price
is
about
ready
to
to
really
block
off,
is
on
the
transaction
advisory
side,
we're
beginning
to
see
and
getting
calls
of
prepackaged
bankruptcies.
That's
going
to
happen,
they're
going
to
be
boatloads
of
bankruptcies
that
we
see
that
are
going
to
happen,
but
but,
as
far
as
the
profession,
a
lot
of
the
smaller
regional
players
are
really
filling.
E
The
crunch
I
mean
we're
a
cash
flow
business
and
a
lot
of
the
smaller
players
didn't
have
strong
balance
sheets
and
some
of
the
larger
players
didn't
have
strong,
strong
their
own
balance
sheets.
One
of
the
big
four
their
partners
are
taking
a
50%
pay
cut
currently
and
as
well
as
putting
a
number
of
their
people
on
furlough.
E
So
we
believe,
probably
in
the
start
of
the
third
quarter,
all
of
the
professional
services
firms
are
going
to
really
take
significant
steps
and
maintaining
the
business
through
reduction
in
workforce
an
exception,
but
but
but
as
a
business,
you
know
get
we're
languor
indicators
as
to
to
the
economy,
and
then
how
do
we
do?
This
is
going
for
it's
going
to
completely
change.
One
of
the
things
we'll
be
drilling
is
all
the
investments
we
made
in
technology
would
be
utilized
in
a
much
more
robust
way.
E
If
I
could
put
things
in
perspective,
recoded
I
am
verse.
225
people
a
day
in
Charlotte
from
other
cities
and
we're,
even
though
our
revenue
is
beginning
to
feel
the
crunch,
but
we've
been
able
to
deliver
without
having
our
people
at
our
clients
and
my
bringing
225
people
into
the
City
of
Charlotte
every
day.
E
E
The
way
that
we
would
do
work
going
forward
is
going
to
completely
change.
We
were
most
likely
in
the
next
two
years.
We're
not
a
lot
of
people
to
be
in
large
events
and
we're
defining
large
events
is
50
or
more,
and
so
for
the
next
two
years
plus
until
there
is
a
vaccination,
and
we
can
feel
comfortable
that
we
can
safeguard
our
our
workforce.
A
K
K
So
I'm
just
a
quick
way
of
introduction.
I'm
one
of
the
CEOs
of
there
are
multiple
of
us,
but
ultimately
I.
Look
after
a
lot
of
the
enterprise
technology,
so
I
cover
across
the
gamut
all
the
technology
functions
inside
the
bank.
So
let
me
quickly
talk
about
the
bank
itself
and
then
maybe
some
observations
around
technology
and
having
my
sleep
things
changing
it's
obviously,
right
now,
like
all
the
big
banks,
were
pretty
busy
a
lot
of
work
going
on
supporting
cares
at
PPP,
pretty
active
and
I'll
see
the
markets
been
pretty
busy
recently.
K
So
a
lot
of
activity
around
just
keeping
the
technology
world
moving
obviously
saw
the
announcements
that
came
out
from
Brian
around
you
know
no
reductions
in
force
regarding
over
19
and
so
on
and
so
forth
and
and
I.
Think
as
I
thank
you
know,
compare
where
organizations
were
the
o7o
a
ninth
period.
Things
are
feeling
much
more
secure,
although,
as
you
obviously
saw
from
all
the
results
of
it,
banks
publish
largely
not
about
that
provision
going
on
of
what
we
think
will
be
inevitable.
K
You
know
failures
of
organizations
and
companies
that
we
learnt
a
lot.
Fortunately,
as
we
look
at
technology,
I
think
couple
of
interesting
observations
there.
One
is
that
you
know
essentially
technology
for
our
organization
at
least
work
from
home.
You
know,
and
so
that
was
a
pretty
seamless
process,
but
I
think
coming
out
of
that
a
couple
of
things
as
we
start
to
think
about
coming
back
into
our
office
place,
we
don't
move
heavily
into
collaborative
workspace.
K
Think
all
of
us
have
learned
lessons
an
event
like
this,
because
things
that
we
thought
were
extremely
well
buttoned
up
did
not
necessarily
work.
The
way
we
expected
when
whole
countries
go
out
its
simultaneously.
It
can
have
an
impact,
the
way
you
think
about
it.
You
can
think
about
a
city
based
BCP
plan.
The
city,
oh,
is
not
there
on
the
East
Coast,
then
I
thought
the
West
Coast,
but
it
both
needs
from
West
Coast,
simultaneously
shot
themselves
down
interesting
set
of
conversations
around.
K
How
do
we
think
about
protecting
in
the
future
from
that
and
I
think
that
will
have
an
impact
a
little
bit
on
the
technology
workforce
as
well
and
I
sort
of
categorized
into
a
couple
of
different
areas?
I
think
most
large
companies
that
run
big
technology
organizations
use
a
mix
of
resource
types
and
I
think
from
talking
to
peers
of
mine
as
well
as
inside
our
own
organization.
There
will
be
a
thoughtful
progression
to
how
much
more
do
we
need
to
control
directly,
which
you
know
could
have
a
longer-term
positive
impact
on
Charlotte.
K
Quite
frankly,
and
then
I
think
you
know
behind
that,
you
know
we
were
already
struggling
to
get
tech
resources
inside
the
u.s..
Obviously
things
with
h1
visas
and
things
been
showing
down
so
I
think
the
good
news
is
that
there
will
be
reductions
in
budgets,
I
think
that's
inevitable
across
the
industry,
especially
in
smaller
companies.
I,
do
think
that
we'll
put
all
the
roles
of
risk,
including
technologists,
but
I
do
think
there
will
be
larger
organizations
who,
like
us,
will
be
thinking
about
how
we
operate
and
potentially
suck
up
that
spare
capacity.
K
So
I
think
you
know,
and
all
of
the
industries
to
be
in
technology
like
most
of
them
is
also
a
lagging
indicator
to
the
point
being
made.
But
as
I
spoke
to
friends
of
mine
colleagues
and
other
companies,
smaller
companies
at
the
moment,
there's
no
reduction
in
budgets
and
plans
for
what
they're
spending
money
on
technology.
Although
there
is
an
acceptance
that
the
focus
and
prioritization
of
how
they
spend
those
dollars
may
change.
K
Okay,
so
I
think
you
know,
as
a
big
organization,
I'd
be
a
base
or
to
see
difficult
to
put
yourself
in
the
shoes
of
a
small
company
in
how
they're
operating
we're
also
trying
to
work
very
hard.
As
for
our
clients-
and
you
know-
we've
certainly-
you
know
lot
of
draw
down
on
loans
and
things
like
that.
More
of
our
clients
to
keep
their
businesses
rank
I.
Think
really
for
us.
Now
it's
back
to
the
points
of
people
are
making
earlier
about
his
card.
You
get
the
economy
moving
again.
K
How
do
you
get
people
back
out
and
feeling
confident?
Because
it
is
all
about
confidence?
You
know
a
the
son
of
the
US
economy
is
driven
by
consumer,
so
consumers
not
spending
money,
everybody
struggles,
the
consumers
start
spending
nine
things
move
forward
so
again,
I
think
it's
really
gonna
be
about
and
I
think
coming
back
at
some
point.
Someone
else
is
making
earlier
around,
you
know.
Is
there
something
that
Charlotte
can
do?
K
What
certifies
this
company
missed
this
restaurant
this
place
is
doing
the
right
things
to
make
itself
protect
you
to
protect
you
as
a
consumer
I
think
those
are
sort
of
valuable
things
that
will
come
out,
because
if
we
don't
have
confident
consumers,
then
pretty
much
your
your
you
know
your
your
economy
is
gonna.
Just
basically
take
a
massive
hit.
The
last
point
and
going
that's
the
one
who's
been
my
earlier
and
I'll
disagree
slightly
about
the
travel,
because
why
I
agree
in
the
short
term
I
think
that's
exactly
right.
K
We've
had
the
same
sort
of
restrictions
around
large
groups
and
all
the
things
you
talked
about
I
also
think
based
on
you
know
what
has
happened
from
ozone
and
back
in
the
in
the
2000s
I'm
getting
old,
so
I
remember
every
time
a
pattern.
Recession
may
be
that
we
have
short
memories,
and
so,
while
we
may
see
a
hit
for
the
next
18
months,
I
think
so
me.
If
the
vaccine
does
come
out,
I
think
we
were
head
back
to
where
we
were
very
quickly
and
I
think
think.
K
Actually
travel
will
pick
back
up,
I,
think
post
our
immunization
will
pick
back
up
and
so
on
and
so
forth,
but
a
little
bit
of
a
person
opinion.
But
as
we
talk
to
companies
in
that
space,
obviously
that's
there
as
I
hope
inside
our
own
organization.
Well,
this
year,
travelers
can
be
minimal
next
year,
probably
fairly
low
as
well.
It
will
pick
up
again
and
every
as
the
plumbing
better.
A
L
Thank
You
Julie.
Yes,
as
the
chair
of
the
Small
Business
Advisory
Council,
we
have
representatives
from
all
of
the
diverse
chambers
in
the
city,
as
well
as
the
Native
American
Association,
Asian,
American
Chamber
and
the
black
American
construction
organization,
and
also
there's
a
Native
American
one.
L
Our
charge
as
an
organization
is
to
advise
the
council
and
staff
on
businesses
in
Charlotte,
with
a
particular
focus
on
small
business,
and
we
felt
that
policy
and
really
looking
at
policies
that
may
have
been
prohibiting
business
or
an
easy
to
do.
Business
in
this
new
climate
for
small
businesses
made
them
the
easy
thing
for
us
to
do,
or
a
most
effective
thing
for
civility,
but
mostly
effective
thing
for
us
to
do
at
that
time.
L
And
that's
when
we
focused-
and
we
have
worked
with
the
council
thanks
to
all
of
you
for
your
support
and
movement
is
from
the
approval
of
some
of
our
recommendations.
We
initially
put
forth
policies
to
impact
all
small
businesses,
the
airport
concessionaires,
as
well
as
the
food
truck
industry,
so
things
like
permitting
or
some
talk
around
sales
tax.
What
can
be
done
there
and
then
also
even
looking
at
some
of
the
participation
goals
for
small
businesses
going
forward
for
projects
that,
where
there's
an
investment
of
city
dollars,
so
those
some
of
those
conversations
are
ongoing.
L
Many
of
the
policies
that
we
recommend
it
have
been
approved
and
implemented
are
moving
forward.
So
that's
good
news
going
forward
we're
going
to
focus
on
the
restaurant
industry.
Micro-Businesses
is
digging
economy
and
hospitality
and
tourism
as
a
relates
to
policy
to
see
if
there
are
any
again
any
policies
there
that
could
be
shifts
or
changes
or
amendment
to
policy
that
the
city
can
absorb
at
this
time.
L
We
also
realize
that
a
lot
of
things
are
for
the
city
are
dependent
upon
sales
tax
income
that
is
steadily
increasing
and
is
expected
to
continue
to
crease,
to
decrease
over
the
period
of
time,
and
so
there's
always
a
balance
to
these
conversations.
But
we
do
believe
that
there
are
some
things
that
still
can
be
done
from
a
policy
standpoint.
I've
also
had
some
conversations
with
the
county
around
policy.
Some
of
those
things
are
moving
forward
as
well.
L
We've
also
shifted
our
conversation
to
some
of
the
most
vulnerable
businesses
in
our
community,
really
looking
at
what
some
of
our
neighbors
may
be
in
terms
of
funding,
I
know
that
the
micro
loans
are
available
and
that
work
is
ongoing
for
the
opportunity
areas,
there's
still
a
number
of
gaps
for
us
across
the
community
for
all
businesses.
So,
as
those
are
focused
on
opportunity,
companies
and
opportunity
areas,
then
of
course
they're
gaps
for
those
companies
are
not
in
those
areas.
L
But
then,
as
you
look
at
the
the
information
that
we're
now
learning
around,
who
has
been
able
to
participate
or
receive
SBA
funding,
significant
gaps
again
for
those
in
our
community
here
in
Charlotte
and
businesses
that
are
deserving
and
so
I
think
there's
definitely
a
need
to
look
at
this.
The
question
was
about
data
earlier.
L
As
it
relates
to
what
is
happening
versus
what
some
of
our
businesses
actually
need
here
in
the
community,
some
of
the
other
things
that
we
have
been
trying
to
guide
some
businesses
on
that
we're
involved
in
is
really
understanding
for
some
of
our
more
vulnerable
businesses.
They're
relying
on
a
hearsay
Network
a
little
bit
too
much,
and
so
there's
a
lot
of
information
out
there
and
so
really
getting
clear
information.
If
you
see
information
I,
just
recently
learned
about
Chad
and
the
website,
so
we've
been
pointing
people
to
that
website.
L
There
are
others
who
also
do
a
very
good
job
of
really
synchronizing
and
aggregating
data,
the
information
so
that
it
can
be
vetted
information
that
is
more
reliable
than
sometimes
the
USA
Network,
because
sometimes
it's
really
based
on
a
person's
experience.
But
we
find
that
that's
what's
happening
now
in
some
cases.
L
So
I
think
that
is
something
as
we
really
seek
to
help
businesses
to
be
more
sustainable
and
have
really
good
information
to
me
or
with
that's
something
that
we
have
to
something
we
have
to
move
forward
with
I'm,
hoping
that
the
work
that
would
we
were
able
to
do
will
be
somewhat
of
a
phased
approach.
I
think
there's
a
need
to
look
at
some
short-term
assistance
that
may
be
needed
and
main
have
a
system
urgency,
because,
as
these
you
know
all
know
that
there
are
still
gaps
there
around
a
lot
of
our
businesses.
L
L
We'll
the
market
needs
change
and
really
what
are
those
expectations
around
a
man
so
that
we
can
prepare
businesses
going
forward?
And
then
how
do
we
help
businesses
understand
how
to
navigate
society
going
forward
without
us
really
understanding
what
that
is
going
to
look
like
ourself?
It
all
say
that
there
will
be
a
new
set
of
norms.
So
how
do
we
prepare
them
to
navigate
that
safely
for
them
in
their
employees,
but
also
minimize
liability
as
they
open
back
up
and
they
open
back
up
to
customers?
L
There's
a
some
more
concerned
about
liabilities
there
so
really
helping
our
our
companies
navigate
that
a
bit
as
we
learn
more
I,
think
and
I.
Think
I,
don't
know!
If
there's
anybody
who
can
actually
answer
that
question
at
this
time,
but
I
think
those
are
things
that
what
helped
be
helpful
of
this
recovery
task
force
could
focus
on
going
forward.
Okay,.
A
E
Yes,
one
of
the
things
I
think
would
be
very
important
for
small
business
is
a
sort
of
a
command
center
that
can
advise
them
on
logistics
of
workforce,
reentry
and
I
know
smart.
Most
small
businesses
won't
have
a
resources
and
capability
of
this.
So
is
this
something
that
the
city
is
willing
to
provide
this
competency
sort
of
as
an
umbrella
for
small
businesses
and
so
the
command
center.
You
know
as
I
think
through
it
will
follow
the
mandates
of
state.
You
know
they're
both
government
authorities
regarding
tiny
re-entry
into
into
the
business
community.
A
A
G
I'm,
you
know
myself
yeah
I
actually
love
today.
This
is
so
informative,
I,
I
think
for
small
businesses.
A
lot
of
this
information
would
be
so
helpful,
just
as
maybe
a
little
bit
more
condensed,
but
especially
and
Mark
was
speaking.
There
were
so
many
statistics
that
I
think
that
so
many
people
would
get
maybe
she's
a
little
more
hopeful
I
think
than
maybe
we
are
hearing
on
the
news,
and
so
there's
any
sort
of
way
to
share
that
anymore.
Convinced
away
I,
mean
I,
know
we're
all
really
busy.
G
But
if
there's
a
like
a
bullet
pointed
kind
of
thing
is
just
really
really
understandable
when
it
comes
to
what
these
big
companies
are
planning
on
doing
too,
because
I
think
we
all
will
either
try
to
or
at
least
look
to
to
follow
suit.
So
I'm
not
sure
if
I
have
anything
else
to
really
add
to
that.
I
just
really
appreciated
all
the
information
today
and
look
forward
to
kind
of
seeing
where
this
goes.
Okay,
thank.
I
Yes,
I
think
that
one
of
the
largest
concerns
for
us
is
making
sure
that
minority-owned
and
women-owned
businesses
have
equitable
access
to
any
of
the
offerings
from
the
state
in
the
county
and
the
city.
So
city
specific
here
is
ensuring
that
we're
taking
a
look
at
who
is
receiving
the
loans
through
the
current
bought
grant
program
for
the
corridors
and
understanding
that
we're
getting
those
first-come,
first-serve
and
who's
having
the
largest
obstacles.
They're.
I
They
could
either
be
at
the
end
of
the
line
or
the
money
is
dried
up
and
that
that's
the
same
situation
with
the
SBA
with
the
with
the
North
Carolina
golden
leaf,
any
type
of
grants.
There
just
seems
to
be
zero
translation
to
Spanish
right
now.
In
these
areas
and
I
feel
like
that's
a
large
sector
and
in
our
community
and
obviously
Rocio
and
Gonzalez
over
at
the
Latin
American
Chamber
can
speak
to
that.
I
This
particular
time
period,
and
that
would
be
what
we
did
was
we
did.
We
did
an
estimate
with
each
call
that
called
in
with
that
specific
issue,
and
it
looks
like
the
end
of
August
is
most
of
those
and
that
that's
just
to
keep
their
beep
their
buildings
that
make
sure
utilities
are
paid,
make
sure
that
they
can
take
care
of
product
or
take
care
of
a
couple
of
employees
or
if
it's
a
sole
proprietor
take
care
of
what
they
need
to
take
care
of,
just
to
be
able
to
maintain
and
open
that
door.
I
E
E
I
love
to
see
what
are
some
other
deals
that
have
come
out
of
this
process.
One.
You
know
the
inequities
in
the
economic
side
of
society
in
small
businesses,
through
how
the
whole
PPP
work
through
the
financial
institutions
and
then
to
will
be
remiss
if
we
don't
look
at
the
healthcare
side
and
the
iniquities
in
healthcare
amongst
the
most
vulnerable
population.
K
Perspective
is
really
what
we
can
do
to
how
folk,
both
from
you
know,
using
our
workforce
to
help,
if
that's
appropriate,
obviously
we're
very
focused
on
our
clients
right
now,
which
you
visit
on
the
small
businesses
in
Charlotte.
But
you
know
I,
think
I,
think
our
problem
set
is
gonna,
be
a
little
different
than
the
small
business
world
and
sorry
I
don't
want
to
mix
the
two
together,
but
anything
that
we
can
bring
to
the
table.
I
think
is,
is
vile.
I
do
think
as
well.
K
It
is
important
that
we
don't
lose
sight
of
the
longest
on
growth
of
Charlotte.
We've
got
to
get
ourselves
back
on
our
feet,
but
a
lot
of
the
work
that
have
been
going
on
just
the
stuff
that
I've
been
involved.
The
cfh
and
some
of
those
things
I
think
is
still
very
important
and
we
don't
want
to
lose
that
momentum
that
we
started
again
in
terms
of
jobs
coming
into
the
area.
K
L
I'd
like
to
see
us
continue
to
be
forward-thinking
and
do
things
differently,
I
think
if
we
don't
do
that,
we're
going
to
get
the
same
outcome
so
you've
already
gotten.
You
understand
what
the
social
determinants
are.
We
already
know
what
the
issues
are
that
are
facing
them,
our
most
vulnerable
businesses.
How
can
we
move
forward
now?
Take
that
information
and
put
some
actionable
goals
and
objectives
in
place
to
fill
the
gaps
or
some
of
them
and
close
the
gaps
that
way.
L
I
think
Chad
just
shared
a
very
good
example,
even
something
that's
simple
time
having
the
application
translated.
Can
we
go
ahead
and
begin
to
think
about
those
types
of
things,
so
we
don't
see
them
in
the
results
in
terms
of
even
with
things
like
the
micro
grant,
because
I
mean
I
would
I
would
like
to
hear
if
we
have
time
even
hear
what
the
response
has
been
to
that
the
with
the
million
dollars
that
has
been
opened
up
from
the
city?
L
Again,
it's
not
going
to
close
the
gap,
but
I
would
like
to
understand
what
the
response
has
been
to
that
and
responding
to
have.
There
been
people
of
food
etc,
but
if
we
don't
do
things
differently,
we're
going
to
get
the
same
results
of
the
SBA
guy
for
the
same
you
do,
the
SBA
gets
the
results
they
they
received
and
so
I
think
we
already
have
a
lot
of
information.
We
know
a
lot
about
what
is
impacting,
but
some
of
the
issues
are
with
some
of
our
most
vulnerable
positions
and
I.
L
A
C
C
How
can
we
help
provide
some
sort
of
guidance,
those
consumer
confidence
to
get
so
that
not
only
are
the
businesses
opening
up,
but
people
are
feeling
better
about
going
to
those
businesses,
because
that's
likely
to
unfold
of
the
next
I
would
say
three
to
six
weeks.
That's
that's!
That's
pretty
immediate!
C
The
other
thing,
though,
is
that
is
that
we
need
to
look
at
resiliency.
We
need
to
look
at
it.
What
can
we?
What
can
we
reasonably
accomplish?
That
will
make
small
businesses
more
resilient
in
the
future?
What
are
we
missing?
That
would
make
them
better
able
to
react
to
to
withstand
I
mean
the
shock
like
this
is
hard
for
anybody
to
withstand,
but
but
other
shocks
that
we
have
in
weather,
shocks
and
other
things
that
that
can
take
people
offline.
So
we
need
to
find
some
be
thinking
about
what
we
can
do.
C
That
is
the
second
greatest
transmission
mechanism
is
for
the,
for
the
virus
has
been
public
transportation
and
and
I
really
wonder.
You
know,
because,
because
light
rail
is
a
is
such
a
positive
for
us
I
mean
we
don't
want
to
lose
that,
so
we
knew
that
we
need
to
figure
that
out
and
it's
also
we're
gonna
begin
to
work.
Those
are
the
three
things
I
thought
up.
A
There
are
large
corporations,
but
you
really
have
the
ability
not
only
to
see
what's
happening
with
your
own
business
and
industry,
but
your
customers
industries,
and
so
that
can
bring
forth
best
practices,
ideas,
insights
that
will
hopefully
help
some
inform
our
small
businesses
as
to
what's
coming
and
then,
of
course,
better
inform
us
as
to
what
we
can
do
so
everything
from
Sarah's
comments.
How
do
we
clean
properly
to
be
able
to
open
up
in
the
future?
What
mark
and
and
I
think
Malcolm
we're
saying
about
consumer
confidence
that
all
that's
the
same
thing
right?
A
So
how
do
we
take
what
you've
all
said
along
the
full
spectrum
of
your
businesses
and
create
a
platform,
a
command
center,
as
Malcolm
says,
to
be
able
to
share
that
information
with
our
business
community
as
they
look
forward
as
to
how
they
can
open
up
and
quickly
get
customers
back
to
to
their
commerce?
So
we
will
take
all
of
this
information,
put
it
together
and
share
it
back
with
you
in
the
meantime
for
next
week,
please
reach
out.
A
If
you
have
any
questions,
if
you
have
any
ideas-
and
we
will
we'll
come
back
to
you
with
what
we
would
like
you
to
bring
to
us
for
the
next
meeting
but
well,
then
we'll
also
share
responses
to
some
of
your
comments.
So
thank
you
all
very
much.
If
you
do
talk
to
other
small
businesses,
please
invite
them
to
join
us
next
week
or
to
share
comments
on
the
email
address
that
Traci
gave
out.
So
with
that
we'll
wrap
it
up
right
at
noon.
Thanks.
Everybody
thank.