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From YouTube: Emergency Preparedness
Description
Life can be unpredictable and unfortunately, disaster can strike at any time. There are, however, steps you can take to be better prepared. The Housing & Neighborhood Services Community Engagement Training Team has partnered with the American Red Cross to help you and your neighbors become “Red Cross Ready.” This workshop will help you understand, prepare for and respond appropriately to disasters. Learn general emergency preparedness to include how to develop a family emergency plan, what essential supplies are needed for a family survival kit and how you can support your neighbors in the event of an emergency.
A
All
right
well
good
evening:
my
name
is
nichelle
wilson,
neighborhood
training
and
development
program
manager,
with
community
engagement
for
the
city
of
charlotte.
Welcome
everyone
for
our
workshop
tonight.
We
are
so
happy
to
have
you
all
join
us
for
this
workshop
on
learning
how
to
be
red
cross
ready
and
tonight
we're
joined
by
elisa
griffith,
robertas.
A
B
Well,
thank
you
so
much
michelle,
I'm
so
pleased
to
be
with
you
and
to
have
been
invited
to
this
great
group,
and
if
we,
you
know
we're
meeting
in
person,
I
would
love
to
ask
each
and
every
one
of
you.
You
know
where
you
come
from
and
what
you
do
for
a
living
and
how
this
presentation
could
be.
You
know
specifically
tailored
to
the
information
that
you're
gonna
need
out
of
it
so
because
this
is
sort
of
a
a
recorded
presentation
and
you
may
not
want
to
be
on
camera.
B
That's
perfectly
fine.
Please
feel
free
to
write
down
your
questions
for
a
q
a
session.
At
the
end,
I'm
happy
to
answer
any
questions.
So
what
we're
doing
is
we're
talking
about
be
red
cross
ready.
That
is
part
of
the
preparedness
of
that
we
do
at
as
part
of
disaster
cycle
services.
Preparedness
comes
first,
the
next
is
respond.
The
next
is
recover
and
it's
a
cycle.
So
we
go
right
into
preparedness.
B
So
preparedness
means
you
know.
What
can
we
do
to
empower
the
individual,
the
family,
the
community,
to
feel
safe
and
to
feel
protected
to
a
certain
degree
that
you
can
be
in
a
disaster,
and
I
feel
strongly
that
the
more
you
know
the
more
empowered
you
are
and
the
calmer
you
can
be
when
faced
with
adverse
conditions,
and
so
let's
go
ahead
and
get
started
next
slide.
B
We
have
floods
and
hurricanes
and
tornadoes
earthquake
fire,
regular
winter
storms
and,
interestingly
enough,
very
very
often
they
help
they
happen.
Inconveniently.
You
know
they
don't
happen.
You
know
on
a
on
a
particular
date
in
the
calendar
that
you
can
just
expect.
Very
often,
you
have
just
a
few
hours
to
respond,
sometimes
nothing
at
all
like
a
like
a
fire.
B
Sometimes
it's
a
hurricane
right
where
you
might
have
you
know,
good
four
or
five
days
to
prepare
flooding
can
often
happen
in
a
flash.
That's
why
they
call
it
flash
flooding,
so
they
can
happen
with
little
or
no
warning,
and
they
can
happen
anywhere
at
any
time.
I
just
came
off
a
disaster
relief
operation
for
western
north
carolina
just
an
hour
and
a
half
away,
and
this
this
community
next
to
a
river
they
flooded
when
fred,
it
was
troubled.
B
But
since
I
can't
I'm
going
to
tell
you
that
the
answer
is
volcanoes,
the
only
thing
that
doesn't
happen
here
is
a
volcano
or
it
hasn't
happened
in
millions
of
years,
and
so
we
don't
expect
it
to
happen
in
several
million
more,
but
everything
else
can
home
fires
are
so
common
red
cross
responds
to
a
home
fire,
a
residential
fire
every
seven
seconds
in
the
united
states.
That's
a
lot
right.
B
B
That's
what
emergency
management
and
the
fire
department,
the
police
department,
everybody
who's
been
brought
to
the
scene
to
do
is
to
help
in
basic
survival
mode.
They
are
trying
to
save
lives
for
the
first
72
hours,
they're,
often
trying
to
find
anybody
who
may
have
perished,
and
so
for
folks
who
are
sheltering
in
place
or
in
an
actual
shelter
you're.
B
Banks,
grocery
stores,
gas
stations,
pharmacies,
schools,
workplaces,
those
could
all
be
closed
for
days,
and
you
may
also
want
to
help
neighbors
with
functional
and
access
needs.
So
the
the
the
main
takeaway
here
is
don't
count
on
receiving
help
right
away.
Okay,
next
slide,
and
so
all
of
us
should
be
as
prepared
as
possible.
Now
will
your
preparation
be
perfect?
No,
will
your
preparation
make
things
quick
and
easy
or
painless?
B
B
B
So
what
does
this
mean?
What
does
it
look
like,
so
we
say
to
be
red
cross
ready.
You
need
three
things.
You
need
to
get
a
kit,
make
a
plan
and
be
informed
to
get
a
kit.
Your
kit
should
contain
the
supplies
that
you're
going
to
need
at
home
or
can
easily
carry
with
you.
If
you
have
to
evacuate,
make
a
plan
means
you
should
identify
the
steps
you'll
have
to
take
to
respond
to
specific
disasters
for
each
disaster.
B
B
So
if
a
disaster
strikes
in
your
community,
you
might
not
have
access
to
food,
water,
electricity,
a
medical
facility
or
even
a
drug
store.
Preparing
a
disaster
kit
for
your
household
is
an
important
step
to
keep
everyone
safe
and
healthy
during
a
disaster.
So
you
want
to
consider
assembling
two
types
of
kits
in
one
kit.
You
want
to
put
everything:
you'll
need
to
stay
at
home
for
at
least
three
days
and
as
you're
able
work
together
enough
supplies
in
this
class
in
this
class.
B
In
this
kit
to
to
last,
for
two
weeks,
the
other
kit
often
called
a
go
bag
like
much
like.
Like
you
see,
this
backpack
here
should
be
lightweight
and
a
smaller
version
that
you
can
take
with
you.
If
you
have
to
leave
your
home
quickly,
it
should
contain
everything
that
you
would
need
to
be
on
your
own
for
three
days:
that's
72
hours
and
based
on
the
needs
of
the
members
of
your
household.
This
could
be
one
kit
for
the
entire
household
or
separate
kits
for
each
member.
B
You
want
to
customize
the
kids
to
meet
to
meet
everyone's
personal
needs
and
the
disasters
that
are
common
to
your
area
and,
if
you
think
back,
you
know
some
of
the
flooding
news
reports
that
you've
heard
you'll
see
folks
walking
down
the
road
with
a
kayak
or
or
a
canoe
filled
with.
You
know:
different
different
totes
plastic
ones,
the
seal,
sometimes
a
backpack
and
just
on
sometimes
a
grocery
bag
right,
and
so
you
you
want
to
keep
in
mind
in
let's
say
in,
let's
say
the
situation
of
like
an
earthquake.
B
You
might
actually
be
better
off
sheltering
in
place.
However,
in
a
flood,
especially
if
you're
in
a
flood
zone,
you
want
to
evacuate
to
higher
ground
right.
So
that
means
you're
going
to
need
to
move,
which
means
that
you're
going
to
need
to
carry
what
you
can.
If
you
have
children
they
may
or
may
not
be
able
to
carry
their
own
bag.
So
these
are
the
types
of
things
that
we
ask
you
to
think
through.
Okay,
next
slide.
B
But
the
truth
is:
is
that
very
often
these
types
of
supplies
run
out
very
quickly,
and
so
you
need
to
make
sure
that
you
are
thinking
about
what
you
use
on
a
daily
basis.
So
you
start
with
the
basics,
food,
water,
clean
air
and
any
life-sustaining
items
that
members
of
your
household
need
to
maintain
their
health
safety
and
independence.
B
So
basic
supplies
include
non-perishable,
easy
to
prepare
food
items,
so
that
might
be
a
flip
top
or
not
a
flip,
but
pull
a
pull
top.
Can
you
know
you
know
your
beanie
weenies
or
some
canned
fruit
or
something
to
that
effect?
If
you
do
have
a
regular
can
of
whatever
it
is
beans,
let's
say
make
sure
that
you
have
a
manual
can
opener
in
your
in
your
backpack
or
in
your
box
in
your
to-go
kit
and
then
of
course
water.
B
So
every
person
drinks
about
one
gallon
per
person
per
day
drinks
and
or
uses.
So
that
could
be
for
hygiene
or
hydration
and
remember
you
may
be
without
electricity,
and
you
may
only
have
the
amount
of
water
that
you
have
stored.
Okay,
here's
a
funny
story.
I
moved
to
minnesota
from
california
where
you
know.
Obviously
in
california
we
have
earthquakes
all
the
time.
B
But
when
I
moved
to
minnesota-
and
I
heard
the
alarm
sound,
I
immediately
went
to
the
tub
and
filled
it
up
with
water,
and
I
was
telling
this
to
a
person
to
a
friend
later
who
laughed
at
me
because
she
said:
that's
not
what
you
do.
You
don't
fill
it
up
with
water.
You
get
in
the
tub
and
put
a
mattress
over
your
over
over
your
head
over
your
body,
but
in
an
earthquake
type
situation
you
would.
I
would
have
been
correct
in
that.
B
B
How
much
water
do
you
think
you
need
to
store,
so
the
rule
is
at
least
one
gallon
of
water
per
person
per
day,
half
for
drinking
and
half
for
sanitation,
and
you
may
need
more
than
this,
depending
on
the
specific
needs
of
those
in
your
household
and
the
environment
in
which
you
live.
Okay,
you're
also
going
to
want
a
flashlight
and
a
battery
powered
or
hang
hand
crank
radio.
This
is
especially
interesting
to
me
for
two
reasons:
one
is
the
flashlight
situation.
B
Very
often
people
remember
to
put
this
in
their
go
bag
or
their
their
home
kit,
but
what
they
do
is
they
put
the
batteries
inside
the
flashlight,
and
so,
if
you've
ever
gone
to
something,
that's
had,
let's
say
a
flashlight:
that's
had
its
batteries
in
it
for
a
couple
of
years
before
you
needed
it,
those
batteries
are
now
no
good
right,
they've
crested
over.
So
you
want
to
keep
the
batteries
separate
from
the
flashlight.
B
That's
number
one
number
two
is
I
have
a
communications
background
and
I'm
especially
concerned
with
folks
being
able
to
both
provide
information
and
receive
information
in
the
midst
of
a
disaster.
It
can
be
very
calming
just
knowing
that
there
are
other
people
out
there
that
are
are
either
trying
to
get
to
you,
or
they
are
aware
that
you're
there
just
being
able
to
receive
a
news
report
can
be
very
calming
in
and
of
itself,
so
that
hang
crank
radio.
B
You
know
you
wouldn't
believe
it,
but
they
actually
sell
them
still
and
they
also
actually
sell
them
with
weather
radios.
So
you'll
know
that,
in
the
middle
of
a
disaster,
if
more
weather
happens
to
be
coming,
your
way
that
just
happened
remember
in
louisiana,
they
got
hit
with
fred
and
then
immediately
after
that.
What
was
its
name
now.
I've
forgotten
mate.
B
I
can't
remember,
but
nate's
been
pouring
rain
on
them,
for
you
know
a
week
straight
right,
so
tarps
things
of
that
nature,
making
sure
that
they
can
cover
themselves
but
also
find
out
from
the
outside
world
what's
happening
and
what
to
expect
okay,
in
addition
to
not
including
the
batteries
or
not
putting
them
inside
your
flashlight,
you
want
to
make
sure
you
have
extra
batteries
first.
Aid
kit
is
is
a
great
idea
and
you
should
put
it
together
based
on
the
types
of
things
that
you
need,
so
a
family
with
children.
B
You
might
have
a
a
larger
or
an
elderly
person
who
may
need
a
different
kind
of
comfort
given
to
them,
so
keep
thinking
that,
through
a
seven-day
supply
of
medications
and
medical
items.
This
is
definitely
important,
especially
for
those
who
may
have
diabetes
something
of
that
nature,
where
you're
gonna
have
to
keep
the
medicine
chilly.
You
want
to
make
sure
that
you're
prepared
for
something
like
that.
You
also
want
to
keep
a
copy
of
all
your
prescriptions,
your
dosages
and
your
treatment
information.
B
I
happen
to
use
novant
and
I
have
a
my
chart,
health
and
I
can
go
straight
to
it,
and
it
shows
me
all
of
the
medications
that
I
that
I
use
and
what
the
dosages
are.
I
can
go
ahead
and
print
that,
and
because
again
you
don't
want
to
rely
on
something
that
uses
electricity,
so
you
want
to
talk
with
your
doctor
or
pharmacist
about
other
actions.
You
can
take
just
in
case
of
a
missed
medicine
or
something
like
that.
B
A
multi-purpose
tool
is
also
a
great
thing
to
have
with
you
something
that
can
cut
or
slice
or
bind
etc.
One
of
those
you
know
swiss
army
knife
type
type
of
tools,
any
sanitation
and
personal
hygiene
items
and
again
copies
of
personal
documents,
a
medical
list
for
sure,
but
also
passports,
the
deed
or
lease
to
your
home.
That
came
up
in
in
fred
in
the
flooding
that
we
just
came
back
from
most
people
literally
there.
B
They
didn't
have
any
ownership
papers
whatsoever
on
them,
because
the
whole
thing
flushed
down
the
river,
and
so
it
made
working
with
fema
a
little
bit
more
difficult
right
had
to
track
down
those
records.
So
at
the
very
least,
I
would
suggest
that
you
take
a
picture
of
those
items,
but
even
better,
yet
put
them
print
them
and
put
them
in
a
waterproof
like
ziploc
bag.
B
You
also
want
to
keep
current
photos
of
loved
ones,
remember
to
update
those
every
six
months,
especially
for
children,
because
they
change
so
fast
right,
possibly
a
cell
phone
and
charger,
a
household
member
and
their
emergency
contact
information.
Let's
say
somebody
travels
very
often.
You
also
might
want
to
think
about
bringing
extra
cash.
B
I
told
you
I
was
in
the
northridge
earthquake
and
I
had
driven
into
town
the
power
at
my
place
about
20
miles
away
had
come
back
on,
so
I
didn't
think
that
anything
was
wrong
and
I
didn't
bother
listening
to
the
news
report.
I
put
on
a
kids
tape
for
my
son
and
we
were
just
moving
along
into
northridge
and
I
discovered
the
hard
way
that
I
had
no
diapers,
no
food.
B
I
was
running
out
of
gas
and
I
had
no
cash
and
it
didn't
matter
anyway,
because
the
gas
stations
depend
on
power
to
run
their
pumps
right.
So
it's
these
kinds
of
things
that
you
want
to
keep
in
mind.
You
know
we
don't
want
it
to
weigh
it
down
and
make
it
feel
like
there's.
You
know
the
world
is
sitting
on
top
of
your
shoulders
to
get
this
right.
These
are
just
simply
ideas
to
get
you
thinking
about
what
you
might
need,
so
don't
get
overwhelmed
by
the
list.
B
One
last
thing:
you
don't
want
to
forget
to
make
a
kit
for
your
pets
or
your
service
animals.
Obviously
they're
going
to
need
food
and
water
and
possibly
some
medicines.
So
you
want
to
make
sure
that
those
supplies
are
included
in
your
kit
as
well.
Okay
next
slide
so
and
customizing
your
kit.
So,
for
example,
you
know
there
are
weather
radios
out
there
with
text
display
and
a
flashing
alert,
so
you
can
stay
informed,
even
if
you
have
difficulty
hearing
right
if
you
have
a
functional
need.
B
Obviously
you
don't
want
to
put
something
in
your
kit
that
you
can't
that
doesn't
do
you
any
good
right,
so
you
ask
yourself
what
other
things
that
you
might
want
to
add
based
on
the
specific
needs
of
your
household,
so
you
go
and
you
collect
those
those
items
as
appropriate
from
around
your
home
as
soon
as
you
become
aware
of
the
potential
disaster,
and
if
you
need
to
evacuate,
you
want
to
make
sure
that
you
have.
You
know
medical
supplies.
Let's
say
somebody
uses
a
syringe
or
a
glucometer.
B
You
want
to
make
sure
that
perhaps
you
have
an
extra
pair
of
glasses,
maybe
they're
your
old
prescription,
but
you
still
have
them
in
a
drawer.
It's
better
to
use
an
old
old
pair
than
not
have
any
pair
at
all
right
and
also
any
supplies
you
might
need,
maybe
you're
pregnant
now,
but
a
baby
is
coming
so
you're
going
to
need
things
like
bottles
and
formula
and
baby
food
and
diapers
that
that
kind
of
thing,
so,
if
you
can
think
of
any
additional
supplies,
drop
them
down
as
we're
chatting
as
we're
talking
here.
B
B
You
know
the
military
all
about
dry
socks,
because
that
can
make
the
difference
if
you've
been
through
a
flood
and
it's
chilly.
The
best
thing
in
the
world
is
a
pair
of
warm
dry
socks.
Maybe
you
need
tools
and
supplies
for
securing
your
home.
You
know
the
the
plywood
that
people
go
for
or
plastic
sheeting
to
keep
things
dry,
duct
tape,
etc.
There's
all
kinds
of
things
that
you
can
think
of
that
now
that
you
can
put
in
your
kit.
But
now,
of
course,
you
don't
want
it
to
get
too
big.
B
B
So
since
you
don't
know
where
you'll
be
when
a
disc
disaster
occurs,
consider
preparing
supplies
for
work
and
for
your
vehicles,
so
this
is
something
that
I
could
have
done
in
northridge.
Had
I
known
any
of
this
information,
or
had
I
known
it
and
actually
done
something
about
it
right,
it's
a
two-step
process.
I
can
talk
all
day
right,
but
whether
or
not
you
decide
to
put
this
kit
together
is
completely
up
to
you.
B
B
B
You
know
in
minnesota
people
say
if
you
get
caught
in
the
snow,
don't
leave
your
car,
don't
ever
leave
your
car
and
a
lot
of
people
unfortunately
run
into
bad
troubles
when
they
do
so.
That's
just
one
thing:
when
you're
when
you're
down
here
in
charlotte,
you
want
to
be
aware
that
of
extreme
heat
or
possibly
extreme
cold,
and
what
does
that
mean?
And
what
do
you
need
with
you
in
order
to
be
able
to
take
care
of
yourself
and
your
family?
B
Okay
next
slide
all
right.
This
is
make
a
plan,
so
knowing
the
hazards
likely
for
your
area,
you
can
now
make
your
plan
different
hazards
require
you
to
take
different
actions.
For
instance,
during
a
tornado,
you
need
to
move
to
a
basement
or
a
storm
cellar
or
an
interior
room
on
the
lowest
floor
with
no
windows
for
a
home
fire.
Everyone
needs
to
evacuate
immediately
and
meet
at
their
designated
safe
meeting
place.
B
So
those
are
very
two
very
different
things
and
you
want
to
make
sure
that
your
family
knows
what
the
difference
is
and
when
to
enact
each
so
you're
talking
with
everyone
in
your
household,
about
how
to
prepare
for
and
respond
to
these
different
hazards
that
are
most
likely
to
happen
where
you
live,
learn,
work
and
play
all
right,
identify
responsibilities
for
each
member
of
your
household
and
plan
to
work
together.
As
a
team,
I
often
get
asked
questions
about
kids.
You
know
anywhere,
I
would
say,
between
the
ages
of
three
to
ten.
B
B
So
you
want
to
identify
responsibilities
for
each
member
of
the
household
and
plan
to
work
together
as
a
team,
no
matter
how
old
or
young
people
are.
If
a
household
member
is
in
the
military
or
has
extended
business
travel
on
a
regular
bill
basis,
you
want
to
plan
how
you'll
respond.
If
they're
away,
individuals
with
access
and
functional
needs
will
need
to
prepare
a
bit
differently,
so
you
want
to
create
a
personal
support
network
that
can
help
you
plan
and
provide
assistance.
B
B
And
it's
foremost
on
your
mind
during
those
two
times
a
year
and
then,
if
nothing
happens,
you
don't
have
to
worry
about
it.
Right,
don't
forget
to
think
about
what
will
what
you're
going
to
do
with
your
pets?
Okay,
most
american
red
cross
shelters
cannot
accept
pets
because
of
health
and
safety
concerns
and
other
considerations.
B
Okay,
next,
all
right,
so
your
plan
should
include
key
details.
Right,
identify
two
ways
to
evacuate
your
from
every
room
in
your
home,
your
neighborhood
or
your
town.
Depending
on
how
big
the
disaster
is.
So,
let's
go
over
this
a
little
bit
more
in
your
home,
you
may
have
a
back
door
and
a
front
door,
or
maybe
you
have
a
front
door
and
a
back
sliding
window
whatever
it
is.
You
want
to
make
sure
that
you
understand
where
those
places
are
and
that
nothing
is
blocking
those
entrances.
B
Then
you
want
to
know
two
ways
to
evacuate
your
neighborhood.
I
happen
to
live
on
a
cul-de-sac
right,
but
there's
a
way
out
of
our
cul-de-sac,
cutting
through
other
people's
yards.
In
addition
to
the
main
way
we
drive
out
and
in
daily,
the
two
ways
to
leave
your
town
is
the
sense
that,
on
a
map,
you
can
see
different
roads
that
you
can
be
leaving
town
in,
and
this
is
an
a
situation
because
you
never
know
you
know
maybe
there's
a
gas
leak
that
happened
in
northridge.
B
Where
I
worked,
I
couldn't
go
down
the
street.
I
worked
on
because
a
gas
pipe
had
broken,
and,
and
so
I
couldn't
travel
that
direction.
Obviously
one
of
the
freeways
literally
came
apart,
so
you
want
to
make
sure
that
if
you
have
to
drive
to
evacuate
you
can
in
any
direction,
and
that
of
course
depends
on
how
big
the
disaster
is,
but
it
helps
to
put
a
map
on
in
your
emergency
kit
as
well
for
that
very
purpose.
B
So
you
want
to
plan
on
what
to
do
in
case
you're
separated
during
a
disaster
right.
You
might
not
be
at
the
same
place.
The
same
time
with
your
children
with
your
parents
whomever
so
you
want
to
choose
two
places
to
meet.
One
is
right
outside
your
home
in
case
of
a
sudden
emergency
such
as
a
fire
all
right
and
one
is
outside
your
neighborhood
in
case
you
cannot
return
home
or
are
asked
to
evacuate
so
think
for
a
moment
where
those
places
might
be
now.
B
You
also
don't
want
to
forget
to
consider
any
transportation
challenges
that
might
be
encountered
by
individuals
who
use
mobility,
assistive
equipment
or
those
who
don't
have
access
to
a
vehicle.
So
perhaps
you
and
somebody
in
your
household
uses
one
of
those
battery-operated
wheelchairs
or
a
neighbor.
You
want
to
keep
in
your
mind
how
you
might
assist
that
person
to
be
able
to
evacuate.
B
B
Obviously,
smoke
signals
and
pigeon
carrying
is
not
really
an
option,
so
sometimes
people
have
resorted
to
leaving
a
handwritten
note
at
a
shelter.
There
are
bulletin
boards
that
can
do
that.
If
we
have
electricity,
red
cross
does
have
a
self
safe
and
well
program.
Much
like
you've
seen
on
facebook,
where
it
says
you
know,
I've
marked
myself
safe
from
such
and
such
wildfire.
B
B
B
So
once
you
have
your
plans
developed,
you
want
to
practice
practice
practice
review
plans
with
everyone
in
your
household.
If
anyone
has
a
personal
support
network
or
requires
insur
assistance,
you
want
to
be
sure
to
review
the
plan
with
them
as
well.
You
want
to
practice
with
everybody
members
of
your
household,
your
personal
support
network
and
anyone
else.
You
may
rely
on
an
emergency
or
disaster
and
that
might
include
your
pet
or
service
animal.
B
I
don't
know
about
you,
but
I've
been
married
to
the
same
guy
for
quite
some
time,
and
if
I
could
just
remember
his
phone
number,
you
know
I
would
be
much
better
off,
but
since
especially
in
a
disaster
when
I
might
not
have
a
calm
mind
to
think
about
it,
having
it
written
down
would
really
really
help.
So
everyone
should
have
a
copy
of
this
card
with
them
at
all
times
and
at
redcross.org.
B
You
can
get
all
of
this
stuff
or
you
can
make
up
your
own
card,
but
the
card
has
room
to
record
the
names
and
numbers
of
work,
school
and
cell
phones
and
remember
if
your
cell
phone
is
not
functioning
or
you
have
no
power,
you're
not
going
to
be
able
to
access
your
saved
phone
numbers
right
so
don't
depend
on
it.
Go
back
old,
school
pen
to
paper.
That
sounds
good
all
right.
B
You
also
want
to
choose
an
emergency
contact
and
have
everyone
memorize
the
phone
number
if
they
can,
that
may
be
9-1-1,
but
it
also
could
mean
a
person
who
lives
down
the
block
that
that
has
child
care
for
you
or
you
know,
a
grandma
who's.
You
know
down
the
road
a
few
miles
during
a
disaster.
Household
members
can
text
or
call
this
person
to.
Let
them
know
that
they're
safe,
so
make
sure
you
include
at
least
one
friend
or
relative
who
lives
out
of
town.
B
So
why
do
you
suppose
it's
important
to
include
someone
who
lives
outside
the
area?
Well,
in
regional
emergencies,
it
may
be
difficult
to
make
landline
or
mobile
phone
calls
to
others
in
your
area,
but
you
may
be
more
likely
to
reach
people
outside
your
area.
Right
so
make
sure
your
household
members
know
how
to
text.
Those
messages
can
often
go
quickly
through
where,
as
a
phone
call
sometimes
cannot,
you
can
use
a
text
messaging
app.
You
type
a
message
and
send
it
to
a
contact.
B
You
want
to
keep
emergency
telephone
numbers
in
your
cell
phone
and
post
them
near
your
home
phones,
assuming
that
you
still
have
landlines.
Some
good
numbers
to
have
are
your
emergency
contact,
the
fire
department,
police
station
and
a
hospital
near
you
in
a
major
disaster,
though
phones
will
be
down
and
travel
will
be
difficult,
so
think
through.
What,
if
you
get
separated,
what,
if
loved
ones
outside
the
area,
want
to
find
you
and
know
that
you're
all
right?
How
are
you
going
to
get
them
that
message?
B
So
being
informed,
like
I
say
you
know
it's,
it's
one
thing
to
be
able
to
send
a
message
to
let
people
know
that
you're,
okay,
it's
also
a
great
thing
to
be
informed.
We
talked
a
little
about
about
being
informed
about
how
important
it
is
to
know
what
hazards
you
should
prepare
for,
but
there
is
more
to
it.
It's
sort
of
an
ongoing
process.
B
B
B
You
want
to
understand
the
difference
between
a
watch
and
a
warning.
I'd
love
to
I
love
to
see
people's
faces.
When
I
bring
this
up
because
people
go
watch
it
a
warning.
I
can't
remember:
let's
talk
about
it.
A
watch
means
that
there
is
a
potential
for
specific
type
of
weather
event
or
hazard,
so
you
want
to
be
alert
right,
be
alert,
start
making,
pres
preparations,
monitor
weather
and
local
emergency
broadcasts
and
be
ready
to
take
immediate
action
if
contin
conditions
worsen
all
right.
B
A
warning
means
that
a
specific
type
of
severe
weather
or
hazard
is
imminent
or
already
occurring.
You
should
take
immediate
action
to
protect
yourself
when
a
warning
is
issued.
Do
not
wait.
Sometimes
I
am
at
our
rock
hill
office
and
I
actually
live
in
charlotte.
It's
about
a
half
an
hour
going
the
back
way
around
lake
wiley,
and
I
can
tell
you
I
have
not
heeded
that
warning
one
too
many
times
and
instead
waited
until
I
was
finished
doing
what
I
was
doing.
B
Maybe
10
15
minutes
later
finally,
left
with
what
I
needed
and
I
got
caught
in
the
storm
right.
If
you
hear
a
warning,
it
means
act
immediately,
so
learn
about
an
area.
Also
before
you
travel.
There
know
what
disaster
risks
they
face
and
how
to
protect
yourself.
For
instance,
when
visiting
an
area
known
for
earthquakes
know
what
to
do
when
the
shaking
starts
and
after
it
stops.
B
You
also
want
to
utilize
any
apps
that
you
possibly
can
and
red
cross
has
several
the
you
can
download
the
red
cross
emergency
app.
It
lets
you
monitor,
35,
different,
severe
weather
and
emergency
alerts.
On
my
phone,
I
have
the
hurricane
app,
which
actually
shows
me
not
only
where
the
open
red
cross
shelters
are,
but
what
hurricanes
and
systems
are
moving
through
the
area
and
then,
of
course
know
your
neighbors.
B
They
can
be
good
resources
of
community
information
or
if
someone
needs
help-
and
I
can
tell
you
when
I
finally
found
a
place
to
park
in
northridge
after
the
quake.
I
I
wound
up
at
my
friend's
house
and
she
lived
on
a
little
street
where
everybody
was
out
of
their
homes,
because
in
their
homes
everything
had
fallen
into
the
middle
of
the
house.
Everything
refrigerators
bookshelves,
the
entire
houses.
Everything
went
into
the
middle
and
so
because
nobody
felt
safe
in
their
own
homes.
B
They
were
all
out
on
their
sidewalks
and
on
their
lawns,
and
they
were
talking
to
each
other
and
in
los
angeles,
this
isn't
the
usual
occurrence
right.
Some
people
have
lived
next
door
to
each
other
for
15
years
and
never
spoken.
Well,
I
can
tell
you
it's
a
lot
easier
to
ask
for
a
diaper
for
your
10
month
old,
when
you
actually
know
the
people
that
you're
talking
to
on
your
block,
it's
nice
to
be
able
to
say,
hey,
you
know
and
not
you
know
trade
names
when
a
disaster
hits
know
them
beforehand
reach
out.
B
Let
them
know
that
you
care
okay,
next
slide
emotional
health
after
disaster,
we
you
know
we
have
learned
today
how
to
prepare,
but
we
also
have
to
recognize
that
the
need
to
be
ready
for
the
aftermath
of
disaster
should
one
occur.
Disasters
obviously
can
be
stressful,
but
the
good
news
is
is
that
there
are
things
that
we
can
do
to
help
cope
with
stress
you.
First,
you
want
to
be
aware
of
your
feelings
that
can
come
with
disasters.
B
You
might
feel
physically
and
mentally
drained,
you
might
have
difficulty
making
decisions
or
focusing
you
might
become
easily
frustrated.
You
want
to
find
yourself
arguing
with
friends
and
family.
You
feel
sad
or
numb
or
lonely
or
worried,
and
you
might
experience
changes
in
your
appetite
or
sleep
patterns,
but
you
can
help
deal
with
this
stress.
B
By
doing
several
things,
first
and
foremost
is
be
sure
you
and
your
loved
ones
are
safe,
want
to
eat
as
healthy
as
you
can
and
drink
as
much
water
as
you
can
you
want
to
get
rest,
you
know
they
say
in
red
cross
all
the
time
you
can't
take
care
of
others
unless
you're
taking
care
of
yourself.
That
is
so
true.
B
You
want
to
make
sure
that
you
get
the
rest
and
the
food
that
you
need
in
order
to
take
care
of
the
rest
of
your
family
and,
of
course,
stay
connected
with
family
and
friends,
like
I
mentioned
that
communication
hearing
from
them,
letting
them
know
that
you're,
okay,
finding
what's
going
on
outside
you
outside
your
immediate
area,
be
patient
with
yourself
and
those
around
you.
You
want
to
set
priorities
and
break
down
small
tasks
or
break
down
tasks
into
smaller
chunks,
gather
information
about
help
and
resources
and
try
and
stay
positive
and
help
others.
B
This
is
true
even
with
children.
Very
often
you
can
have
maybe
a
five
or
six
or
seven
year
old
regress,
so
that
you
need
to
start
potty
training
again.
This
is
not
unusual
or
abnormal.
After
a
disaster,
it
inflicts
its
it's
it's
harsh
for
both
children
and
adults,
but
the
it
will
manifest
itself
in
different
ways.
So
again
gather
information,
help
and
resources.
There
are
often
mental
health
resources
out
there
and
available
to
you
red
cross.
Has
them
as
well
and,
like
I
say,
stay
positive
and
help
others,
if
you
can
next
slide.
B
So
this
is
about
helping
children
cope
and
again,
like
I
was
saying
you
know,
they
depend
on
you
to
help
them
cope
if
they're
evacuated
or
they're
injured,
or
they
see,
hurt
or
dying
people,
or
they
experience,
death
or
injury
of
a
relative
friend
or
pet.
This
can
be
very
traumatic
for
for
a
child,
and
so
stress
can
also
be
magnified
by
temporarily
living
elsewhere,
right
at
a
friend's
house
or
grandma's
house
or
whatever,
if
they're
losing
contact
with
friends.
B
So
you
want
to
help
children
by
remembering
that
how
we
adults
re
react
can
affect
how
children
react
right
if
you're,
if
you're,
crazy,
emotional,
then
they'll
be
crazy.
Emotional,
however,
they're
also
going
to
feel
any
confidence
that
you're
able
to
exude
because
of
the
information
that
you've
retrieved.
B
So
before
a
disaster,
you
want
to
help
build
confidence
by
including
children
in
making
those
household
disaster
plans.
You
want
to
encourage
your
children
to
talk
and
listen
to
them,
acknowledge
their
fears
and
answer
any
questions
as
simply
as
you
can,
and
during
and
after
an
event,
you
want
to
spend
extra
time
with
your
children
as
soon
as
possible,
re-establish
those
daily
routines
and
and
and
truly
consider
limiting
media
exposure.
B
Okay
next
slide,
so
we've
talked
a
lot
about
a
lot
of
important
information
today,
and
I
want
to
make
sure
that
you
don't
forget
about
all
the
tools
that
you
have
that
are
available
to
help
you
and
your
loved
ones,
and
your
community
prepare
for
disasters
like
I
was
talking
about.
You
want
to
use
the
contact
cards
to
make
sure
everyone
in
your
household
can
reach
someone
if
disaster
strikes
go
ahead
and
download
the
red
cross
emergency
and
first
aid
apps
onto
your
mobile
device.
B
These
apps
can
provide
you
with
vital
information
in
the
event
of
a
disaster
and
both
are
free
and
available
on
the
apple
app
store.
Google
play
so
just
like
with
your
plan.
You
want
to
practice
using
them
as
well
as
the
safe
and
well
website,
once
you're
registered,
you
can
have
the
option
of
updating
your
facebook
or
twitter
feeds
as
well.
B
Also,
the
apps
and
the
safe
and
well
website
are
available
in
spanish
and
remember
you
can't
count
on
technology
alone,
phones,
break
or
lose
their
charge.
Cell
coverage
goes
out,
etc
so
think
about
how
you're
going
to
communicate
if
those
things
become
unavailable
all
right
next
slide.
So
I
I
want
to
thank
you
for
your
attention
today.
A
A
B
Okay,
so
to
be
fully
prepared,
be
sure
to
create
and
practice
your
disaster
plan
build
your
kits,
don't
put
it
off
and
become
informed
about
your
community.
Also,
please
consider
taking
a
red
cross
first
aid
class
or
becoming
a
red
cross
volunteer,
because
together
we
can
help
our
community
be
prepared
for
any
disaster.
B
B
I'm
hoping
all
of
your
hands
go
up,
and
then
perhaps
you
know-
because
this
is
a
one
of
a
three
part
series
we
can
check
in
with
you
next
month
to
find
out
if
you
have
a
household
disaster
plan
yet
and
have
practiced
using
it.
If
you
made
a
head
start
on
having
a
disaster
preparedness
kit
and
if
you
have
at
least
one
member
in
your
household
who's
trained
in
cpr
and
first
aid.