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From YouTube: Are You Up to Code?
Description
We can all agree that Charlotte is a growing and thriving city. With that said, we all have a shared responsibility to maintain a safe and desirable community. One way you can be an active participant in improving our quality of life is to become more knowledgeable on city code ordinances. This training, presented in partnership with Code Enforcement, Keep Charlotte Beautiful and CharMeck 311, will focus on how to:
- Achieve compliance by educating yourself on the most common code violations
- Identify and remedy possible violations in your neighborhood
- Properly report observed code violations
- Improve and beautify your community through Keep Charlotte Beautiful
A
A
My
name
is
michelle
wilson
and
I
am
the
neighborhood
training
and
development
program
manager
with
the
city
of
charlotte's
community
engagement
division.
So
again
welcome
you
all
for
coming
spending
some
time
with
us
tonight
we're
going
to
have
a
great
session.
We
have
a
couple
of
panelists
and
we
will
have
an
opportunity
for
you
all
to
ask
questions.
A
If
you
look
at
your
screen
at
the
bottom,
there
should
be
an
option
that
says
q
a
so.
If
you
have
questions
at
any
point,
you
can
put
your
questions
in
the
chat
or
in
the
q
a
feature,
and
we
will
do
our
best
to
get
to
those
questions
before
we
end
tonight.
This
session
is
being
recorded,
so
it
will
be
available
in
about
two
weeks
on
our
training
on
demand
page.
A
So
next
I
would
like
to
talk
about
our
agenda
for
tonight.
So,
as
I
said,
we're
talking
all
things:
code
enforcement,
so
hns
is
comprised
of
four
different
divisions
and
three
of
those
divisions
are
represented
here
tonight,
so
community
engagement
code
enforcement
and
sharmak311,
so
we
will
go
over,
do
an
overview
of
code
enforcement,
talk
about
some
of
the
common
code
enforcement
violations
and
then
we'll
do
a
code,
q,
a
all
right
and
for
our
panelists
I
will
briefly
read
their
bios
really
quick.
A
Our
first
panelist
is
mark
fowler
he's
a
code
enforcement
area
manager
with
housing
and
neighborhood
services.
Code
enforcement
division
mark
has
worked
with
the
city
of
charlotte
for
14
years,
so
we
like
to
welcome
mark
our
next
panelist
is
antonio
osborne.
He
is
a
member
of
housing
and
neighborhood
services,
sharmak311
team,
and
he
has
been
employed
with
the
city
of
charlotte
for
12
years
in
his
role
as
a
training
and
quality
assurance
analyst,
he
is
responsible
for
developing
training
content
and
ensuring
that
customer
service
representatives
are
knowledgeable
of
departmental
business
processes
and
procedures.
A
Welcome
antonio
next
we
have
allison
law.
I
say
I
messed
it
up:
allison
allison
wobbly.
She
is
an
americorps
member
serving
1700
hours
as
the
engagement
and
education
specialist
for
keep
charlotte
beautiful,
which
is
in
community
engagement
as
part
of
her
year-long
service
term.
She
has
hosted
community
cleanups,
worked
closely
with
neighborhood
organizations
and
developed
environmental
education.
Lessons
for
local
schools
and,
last
but
not
least,
we
are
also
joined
by
antoine
shofild
and
ann
swan.
Is
a
customer
service
representative
with
char
mike
311
and
has
worked
with
the
city
for
three
years.
A
B
There
you
go
anyway,
I
I'll
repeat
that
so
it's
supposed
to
be
here.
I've
been
with
the
city
for
14
years.
Specialty
is
doing
the
zoning
piece
of
our
organization,
but
I
have
my
hands
in
a
lot
of
in
a
lot
of
things.
So,
as
she
said,
it
is
one
of
our
organizations
within
housing,
neighborhood
services
and
co.
What
code
enforcement
does?
B
Now
that
is
in
the
chapter
10
of
the
of
the
city
code
and
that
addresses
things
like
junk
motor
vehicles,
bulky
items
at
the
curb
high
wheats
and
grass.
That
is
one
of
the
things
that
that
we
enforce
here
in
the
city.
We
also
have
our
minimum
housing
code,
and
that
is
just
simply
to
enforce
minimum
fitness
of
standard
standards
of
fitness
to
have
a
house
to
live
in.
We
get
a
lot
of
complaints
from
tenants.
B
It
is
a
minimum
standard
of
fitness
for
commercial
buildings
and
then
the
last
piece,
which
is
zoning
and
that's
typically,
what
I
do
and
the
zoning
piece
is
enforcement
of
things
that
affect
the
neighborhoods
as
well
as
the
commercial
corridors
in
the
commercial
corridors.
It
could
be
things
like
signage,
too
much
signage.
What's
allowed
in
the
ordinance
is
fine,
but
a
lot
of
businesses
will
put
signage
out,
of
course,
to
attract
attention,
but
it
does
attract
the
attention
for
us
as
well.
B
It
does
create
clutter
and
it
can
as
well
be
traffic
hazards
for
the
traveling
public,
other
things
that
we
deal
with
with
zoning
in
the
residential
neighborhoods
or
large
commercial
vehicles
or
even
commercial
vehicles.
We
have
different
classifications
for
those,
but
we
do
address
commercial
vehicles
in
our
neighborhoods
home-based
businesses.
B
Ordinance,
we
have
three
service
areas
now,
when
you
see
the
the
map
on
the
right
hand,
side
of
the
screen
we
are
broken.
Each
service
area
has
two
separate
teams,
and
my
office
is
over
on
west
boulevard.
That
is
our
west
service
area.
We
have
a
another
service
area
on
the
east
side,
which
is
over
on
central
avenue
and
our
newest
office
that
we
just
moved
into.
We
have
shifted
our
areas
around,
but
we
just
opened
a
new
office
down
on
providence
road
west
and
one
valentine
all
of
our
code
enforcement
officers.
B
A
C
Waste
comes
about
so
some
of
the
common
nuisance
violations
that
arise
especially
around
this
time.
That
would
be
rollout
containers.
So
this
is
one
of
the
bigger
ones.
So
we
have
the
garbage
containers
as
well
as
the
recycling,
so
the
rollout
containers
they
can't
be
placed
at
the
curb
no
earlier
than
the
day
before
for
the
pickup.
That
is
a
violation
as
well
as
it
can't
stay
beyond
midnight
of
that
day
of
collection
and
under
no
circumstances
should
a
container
block
the
sidewalk.
C
C
So
next
we
have
yard
waste
and
same
thing
with
a
yard
waste.
You
know
you
want
to
put
it
out
the
night
before
and
now
the
leaves
you
can
have
those
bagged
and
they
must
be
put
in
containers
or
untied
bags
now
with
the
untied
bags.
Now
that's
in
the
case,
if
you
have
a
black
or
dark
colored
bag,
they
need
to
be
untied
so
that
the
workers
can
look
inside
to
see
exactly
what
what
the
contents
of
the
bag.
C
Now,
if
you,
if
you
use
clear
bags
now,
you
can
tie
those
up
because
they
can
clearly
see
what
is
in
the
bags
when
they,
when
they
walk
up
to
to
the
residence
and
in
the
case
of
lambs
they
are
to
be
no
longer
than
five
feet
in
length
or
four
inches
in
diameter
and,
of
course,
the
same
with
with
tree
trunks.
And
the
reason
for
this.
You
know
this
these
materials,
you
know
they
have
to
be
processed
through
a
machine
and
if
they're
any
bigger,
they
could
damage
the
machine
and.
C
Okay,
so
bulky
and
junk
items,
all
right,
so
eligible
items
must
be
scheduled
for
collection.
Now
we
have
a
lot
of
people
that
come
in
and
move
in
and
out
of
our
city
all
the
time-
and
you
know
in
my
previous
years
of
being
on
the
phone,
I've
heard
many
people
say
okay.
Well,
this
is
not
how
we
did
it
in
michigan,
or
this
is
not
how
we
did
it
in
south
carolina.
C
What
have
you
but
we're
in
the
charlotte
area
now
so,
therefore,
we
have
to
adhere
to
our
ordinance
ordinances,
so
everyone
they
should
call
in
two
three
one
one
to
get
the
day
of
pickup
and
do
the
proper
way
to
to
prepare
certain
items,
because
there
are
some
stipulations
around
certain
items,
so
they
can
be
collected
safely
and
the
items
can
not
be
placed
at
the
curb
prior
to
scheduling.
That's
one
of
the
bigger
things
that
happens
because
a
lot
of
people
just
think
okay.
C
Well,
I
saw
my
neighbor
they
set
out
a
couch.
I
have
a
couch.
I
need
to
put
I'm
gonna
put
mine
out
too,
but
again
they're
coming
in
from
out
of
state
or
what
have
you
and
they
may
not
be
aware
that
they
do
have
to
call
in
and
of
course,
we
need
to
have
have
the
items
that
the
day
before
the
scheduled
pickup
you
know
and
again
with
these
not
blocking
the
sidewalk.
C
So
we,
of
course
we
can't
well,
we
shouldn't
dump
items
in
public
property
or
even
on
private,
especially
you
know
hazardous
materials
and
things
like
that,
because
that
can
actually
it
could,
depending
on
what's
what's
been
done
and
again
me
being
on
the
phone
for
a
couple
years.
I've
heard
many
horror
stories.
I
mean
I've
heard
people
calling
in
they've
seen
people
pouring
gas
down
the
street
oil
different
things
like
that.
You
know
we
cannot
do
that.
C
You
know
and
a
lot
a
lot
of
what
I
heard
in
the
past
is
people.
Some
people
have
the
misconception
that
those
storm
those
storm
drains.
They
say
that's
the
sewer.
Okay,
that
is
not
the
sewer
that
that
is
a
storm
water,
drainage
way
and
that
anything
that
goes
down
that
drain
goes
to
the
local
streams
and
lakes.
C
C
C
That
is
to
be
reported,
and
you
cannot
do
that.
You
know
I've
heard
many
instances
when
in
in
reports
where
people
have
gone
and
dumped
certain
things,
they've,
someone
have
witnessed
someone
dumping
some
type
of
chemicals
at
a
stream
or
a
lake.
You
know
it's
just
something
that
that
can't
happen
now.
Also
you
are,
you
may
receive
a
violation
if
you
discard
or
abandon
or
cause
any
issues
on
public
property
as
well,
because
sometimes
people
they
may
have
salvage
trucks.
C
Or
what
have
you
and
you
know
they
may
go
to
areas
dump
certain
things
off,
say:
fans
on
a
dead
end
street
or
some
area
you
know,
and
to
get
away
with
it.
But
again
that
is
causing
our
our
neighborhoods
to
look
bad,
and
you
know
that
and
stuff
like
that.
That
brings
property
value
down
and
causes
animals
and
and
different
things
to
occur.
That
shouldn't
and
this
something
like
this
would
carry
a
150
dollar.
C
C
All
right
so
graffiti,
so
it
is
unlawful
for
any
person
to
write,
paint
and
scribe
scratch,
scrawl
spray
or
put
any
type
of
graffiti
on
any
public
or
private
buildings
or
personal
property.
Now
now
we've
had
we've
received
certain
calls.
Well,
you
know
people
call
in
you
know,
because
sometimes
you
know
the
kids
out
there
with
sidewalk
chalk
and
things
like
that.
C
Okay,
that's
not
considered
graffiti,
because
that
that's
temporary,
that's
gonna
wash
away
with
the
rain,
although
some
people
may
not
like
it
and
you
know-
and
that
even
boils
down
to
some
certain
hoas-
they
don't
like
certain
things
like
that,
but
so
far
as
code
is
concerned,
that
is
not
a
violation
for
kids
to
use
sidewalk
chalk,
but
with
any
graffiti
that
is
on
your
property.
It
should
be
removed.
C
You
know,
and
there's
some
stipulations
behind,
that
that
we
can
go
deeper
into
later,
but
the
first
offense
for
this
carries
a
250
dollar
fine
noise.
Now
a
violation
occurs
as
the
sound
exceeds
the
specified
limits
now
on
the
muni
code.
There
are
a
lot
of
stipulations
as
it
relates.
It
even
breaks
it
down
to
you,
know
certain
farm
equipment,
lawn
mowers
or
music
or
all
different
types.
I
mean,
but
there
is
a
noise
ordinance
from
9
pm
to
7
a.m
in
our
area.
C
C
You
know
and
of
course,
and
that's
something
that
you
can
call
in
to
three
on
one-
and
you
know
under
the
right
circumstances
we
can
put
in
something
for
you,
as
relates
to
that
so
hazardous
vehicles,
vehicles
with
trash
or
junk
in
in
inside
or
around
or
with
broken
windows-
and
I
know
we've
seen
them
before
you
know
just
those
cars
have
been
sitting
there
for
years.
You
know
those
are
mosquito
breeding
grounds,
especially
when
it
rains
and
there's
hot
weather.
C
C
Drone
vehicles
so
inoperable
vehicles
that
do
not
display
a
current
license.
Plate
have
flat
tires
or
damage
or
wrecked.
Now
the
thing
about
this
is
now
each
yard
or
premise:
you
can
have
one
junk
vehicle
as
long
as
it
is
covered
and
in
the
rear
of
the
property,
you
can
only
have
one
parking
on
the
lawn.
This
is
a
violation
as
well.
A
lot
of
people
don't
know
that
now
parking
in
the
front,
yard,
side,
yard
or
corner
lot
is
a
violation
now,
except
this.
C
If
the
vehicle
is
on
an
approved,
driveway
or
parking
pad.
Now
there
is
one
more
thing.
So
if
you
have
a
social
gathering
or
something
of
that
magnitude,
baby
shower
whatever
that's
the
only
exception
to
that
rule
when
you
can
park
on
the
lawn
during
that
special
gathering,
but
this
is
parking
on
the
lawn.
That's
25
violation.
C
All
right
so
how
to
report
a
code
violation
as
I've
been
saying,
charlemagne
301
agents
are
available
from
7
am
to
7
pm
monday.
Through
friday
you
can
call
311
or
you
can
dial
704-336-7600,
and
we
also
have
our
charlotte
or
clt
plus
app,
which
is
our
request
and
information
application,
and
also
you
can
report
violations
online
at
charlottenc.gov.
C
C
A
B
B
You
know
it
could
be
broken
windows.
We
can
see
those
things.
Sometimes
we
have
complaints
of
people
who
live
living
in
a
hoarding
situation
that
falls
within
the
sanitary
conditions
of
the
house.
So
those
are
the
things
that
we
can
see
from
the
exterior
that
we
could
initiate
a
case
on.
But
if
you
have
concerns
about
a
house
conditions
of
a
house,
there's
a
there's,
a
form
on
our
website
and
yeah.
B
I
hope
that
you
will
share
our
housing,
neighbors
neighborhood
services
website
it's
on
our
code
enforcement
page
and
on
our
code
enforcement
page
on
the
banner.
It
is
our
minimum
housing
code
now
on
that
on
that
website,
there's
a
video
about
the
inspection
process
and
the
paragraph
below
that
video
is
a
link
to
our
petition
form.
B
A
Thank
you
mark,
so
I
do
see
some
more
questions,
but
we
do
have
one
more
presentation,
so
I'm
going
to
turn
over
to
allison
who's,
going
to
tell
us
a
little
bit
more
about
keep
charlie,
beautiful
and
the
reason
why
we
invited
allison.
I
know
that
we're
talking
about
code
and
code
enforcement,
but
some
of
the
programs
and
initiatives
that
are
offered
with
keep
charlotte
beautiful,
are
just
another
way
to
maintain
your
living
space
and
to
improve
the
quality
of
life
in
your
neighborhood.
So
without
further
ado,
go
ahead.
Allison.
D
Hello,
everybody,
my
name
is
alice
in
the
valley,
I'm
very
happy
to
be
here
tonight
and
be
sharing
something
so
something
I
would
think,
is
a
little
more
fun
and
engaging
to
our
audience
tonight.
Not
that
code
isn't
interesting
but
keep
charlotte
beautiful.
We
have
some
awesome
programs.
I
am
the
americorps
service
member,
so
I'm
serving
1700
hours
over
the
course
of
a
year.
My
term
finishes
in
july,
and
I'm
here
to
talk
to
you
all
about
it
tonight.
D
So
kcb
was
founded
in
1974
as
one
of
the
first
affiliates
of
the
national
nonprofit
keep
america
beautiful,
which
some
of
you
may
have
heard
of,
but
kcb
itself
is
not
a
non-profit.
We
are
lucky
enough
to
be
funded
and
have
reliable
funds
from
the
city
of
charlotte,
as
nichelle
had
mentioned,
we're
located
within
community
engagement
and
the
housing
and
neighborhood
services
department.
D
So
we're
obviously
a
big
city
and
keep
charlotte
beautiful,
has
big
goals
as
well.
Our
four
pillars
are
what
we
like
to
call
them
is
litter
prevention,
waste
reduction,
beautification
and
city
greening.
So
those
are
the
four
topics
we
focus
on
and
try
to
achieve
through
our
programs
and
the
city
does
help
us
out.
It's
not
just
keep
charlotte
beautiful,
keeping
our
streets
clean.
D
D
We
only
maintain
local
streets
and
we
use
three
one
one
reports.
So
when
somebody
calls
in
to
report
litter
saying
somebody
dumped
on
our
street,
some
somebody
threw
a
tire
in
the
woods.
We
use
those
litter
reports
and
compile
them
into
a
heat
map
that
shows
us
and
helps
us
identify
litter
hot
spots.
So
those
hot
spots
will
help
us
increase
cleanups
in
areas
that
need
the
most
and
send
our
volunteers
and
put
our
focus
in
the
areas
that
have
the
most
litter
reports
through
311..
D
So
that's
another
unique
option
that
you
can
do
definitely
report
it.
If
you
see
letter,
if
your
street
is
really
dirty
report
it-
and
we
will
try
our
best
to
get
over
there,
so
what
can
you
do
to
assist
in
picking
up
litter
throughout
charlotte,
of
course
adopt
a
city
street?
This
is
probably
one
of
our
most
popular
and
well-known
programs.
You
can
see
the
little
signs
and
those
pictures
the
adopt-a-street
signs-
you've
probably
seen
them
driving
around
the
city.
D
D
We
ask
to
adopt
a
minimum
of
one
mile
of
road
and
that
you
do
three
cleanups
per
year
and
we
also
recognize
we
recognize
groups
with
their
own
signs
of
recognition.
So
the
signs
will
have
your
organization
name,
and
we
put
that
at
two
intersections
of
the
road
you
adopt.
So
you
get
that
recognition,
it's
completely
free
and
it's
overall
an
awesome
program
so
to
go
into
a
little
bit
more
about
it.
D
This
is
the
link
to
our
website
adopt
a
street
our
adopt
a
city
street
platform.
We
provide
supplies
at
any
time
per
request
for
free.
So
even
if
you
cannot
adopt
a
street
at
this
time,
you
can't
commit
that
you
can
request
supplies
through
us
at
any
time
to
do
a
cleanup.
Even
if
it's
a
one-time
cleanup,
we
offer
them
completely
for
free.
That
includes
litter,
grabbers
garbage
bags,
vests
anything
you
need
for
a
cleanup.
We
are
more
than
happy
to
provide
it.
D
So,
instead
of
having
to
request
supplies
every
week
and
come
to
city
hall
to
pick
those
supplies
up,
we
were
actually
able
to
provide
them
with
supplies
for
as
long
as
they
are
involved
with
our
program.
So
as
long
as
they
have
a
contract
with
us,
they
are
allowed
to
keep
those
supplies
and
they
don't
have
to
come
drop
them
off
pick
them
up
whenever
they
need
them.
They
are
theirs
to
keep
for
as
long
as
they
are
members
in
the
program.
So
that's
a
really
awesome
opportunity.
D
So
the
cleanup
procedure,
as
I
said
you,
we
ask
that
you
request
a
week
in
advance
for
your
supplies.
You
don't
have
to
be
an
adopt-a-street
program
and
once
you
do
your
cleanup
once
it's
hosted,
all
you
need
to
do
is
call
3-1-1
with
the
exact
location
of
where
you're,
leaving
your
garbage
bags
and
the
following
business
day.
They
will
come
and
collect
them
for
you,
so
you
don't
even
have
to
worry
about
getting
rid
of
the
garbage
yourself.
We
send
our
city
services
out
to
take
care
of
that
for
you.
D
So
that's
a
really
cool
opportunity
and
we
ask
that
if
you
did
borrow
supplies,
you
return
them
within
the
following
week
and
you
fill
out
a
clean
up,
a
cleanup
report,
so
that
report
is
a
standard
form
also
available
on
our
website.
That
just
says
how
many
bags
of
litter
pick.
You
picked
up
how
many
hours
you
volunteered,
how
many
people
are
in
your
group
and
it's
just
to
help
us,
keep
those
numbers
and
kind
of
show
how
much
our
volunteers
are
doing
each
year.
D
So
we
also
we
don't
just
like
to
talk
about
ourselves.
We
like
to
recognize
our
partners
in
the
county,
I'm
sure
some
of
you
have
seen
the
storm
drain
markers
which
you
can
see
in
the
bottom
picture
here.
Those
are
offered
by
the
storm
water
services,
which
is
a
county
program,
and
they
also
do
the
adopt
a
stream.
We
are
not
responsible
for
adopt
a
stream,
but
we
do
partner
with
them
often
to
host
street
and
stream
cleanups.
So
we'll
do
kcb
we'll
do
the
streets.
D
Stormwater
services
will
do
the
the
creek
bed
and
they
do
the
storm
drain
marking
as
well,
which
goes
along
with
our
street
cleanups.
We
also
partner
plenty
with
parks
and
recreation.
We
are
always
cleaning
our
parks,
so
if
you
ever
want
to
do
a
cleanup
in
a
park
feel
free
to
reach
out
to
us
or
parks
and
recreation
which
I'll
show
you
their
information
on
this
side.
These
are
kind
of
the
main,
the
three
main
people
you
need
to
be
in
contact
with
if
you're
interested
in
the
program
or
getting
involved.
D
A
All
right
and
mute
myself
all
right.
Thank
you
alison.
So
now
it
is
time
for
your
questions,
so
I
will.
If
you
have
questions
you
can
raise
your
hand
or
you
can
type
something
in
the
chat
or
in
the
q
and
a
field,
and
we
will
do
our
best
to
get
to
you.
So
I
have
a
question
in
the
chat.
We
have
no
parking
signs
on
our
street
that
were
installed
by
cdot.
However,
cmpd
said
they
would
not
enforce
them.
B
B
A
A
E
E
They
would
definitely
levy
to
to
everyone.
Equally,
if
you
are
having
you
know,
we
always
recommend
to
give
us
a
call
in
this
situation.
We'll
definitely
provide
you
with
the
day
to
put
it
out
there
and
we'll
try
to
work
with
you
as
best
as
we
can
and
as
far
as
that,
go
also
to
for
the
people
who
don't
like
to
call
in
and
talk
to
people,
I'm
not
sure
if
antonio
mentioned,
but
you
can
also
schedule
bulky
items.
We
now
have
a
mobile
app.
E
A
A
B
E
Yes,
mark
you
are
100
correct.
They
still
do
offer
bringing
your
carts
to
the
curb,
both
your
recycling
and
your
garbage
cart,
but
you
can
call
us
we
wouldn't
have
to
transfer
you
at
3-1-1.
What
we'll
do
is
we'll
mail,
you
out
a
form
that
you
actually
have
to
take
to
your
position.
He
or
she
will
fill
it
out
and
then
they
will
submit
it
back
to
us
and
then
we'll
get
it
uploaded
onto
your
account.
E
A
B
A
A
B
B
So
that
are
the
issues
that
we've
had
over
the
last
year
with
covid.
We
have.
We
put
a
pause
on
on
that
that
part
of
our
ordinance
not
to
overly
impact
financially
with
with
folks
who
are
already
suffering,
but
that's
something
that
we
have.
On
january
1st.
We
re-engaged
our
enforcement
process,
as
we've
been
doing
it
before
coveted
to
address
the
code
violations.
B
B
That's
that's,
I
guess
that's
situational
our
ordinance
does
allow
in
our
zoning
ordinance
it
does
allow
for
commercial
equipment
for
this
type
of
situation.
I
don't
think
it
would
be
d.o.t.
I
don't.
I
don't
think
it
would
be
a
violation
to
begin
with,
because
if,
if,
if
they're
doing
rope
having
or
something
like
that,
they
they
may
have
a
vacant
lot
that
they
park
some
of
that
equipment
on
during
that
process.
B
A
B
We
have
a
noise
specialist,
but
our
organization
only
gets
involved
when
the
police
department
deems
a
a
property
or
a
tenant,
maybe
as
a
chronic
noise
producer
and
then
once
that
happens,
and
we
engage
those
those
folks
as
far
as
mitigating
and
what
needs
to
be
done
to
resolve
that
the
noise
complaints
and
and
first
of
all,
most
of
our
noise
complaints
are
the
enforcement
of
those
noise.
Complaints
is
based
on
on
amplified
sound
anything
other
than
that.
A
Okay,
all
right,
our
next
question:
what
would
you
recommend
for
a
slimy
water
leak
that
the
city
of
charlotte
water
says
it
is
not
their
issue,
since
there
was
no
water
lines
on
that
side
of
the
road
the
slimy
water
is
leaking
onto
the
sidewalk
and
running
down
the
road
to
the
sewer
drain.
I've
had
several
tickets
with
311
that
keep
getting
closed,
yet
it
is
not
resolved.
This
is
in
the
hoskins.
E
Shot
so
when
you're
saying
that
it's
slimy
water
and
has
charlotte
water
to
your
knowledge,
have
they
come
out
and
take
a
look
at
where
it's
coming
from?
If
they're
saying
that
it's
not
anything
that
they
can
do,
we
can
try
to
put
in
a
storm
water
request,
since
it's
going
down
into
the
drain
to
see
if
it's
something
that
storm
water
maybe
can
track
to
see
where
it's
coming
from.
E
If
you
don't
mind,
you
can
give
us
a
call
tomorrow.
Our
hours
of
operation
are
from
7
a.m,
to
7
00
p.m,
and
you
can
ask
for
a
storm
water
request
and
we
can
see
if
stormwater
can
try
to
come
up
with
a
solution
for
you
to
get
that
issue
resolved
a
lot
of
times.
People
don't
realize
that
storm
water
in
charlotte
water
are
two
separate
entities.
E
A
B
E
Yes,
that's
correct
and
you
can
give
us
a
call
at
311
to
and
we
can
take
a
look
at
your
address
to
see
if
you
are
city
or
county
county
again.
This
is
something
that
people
sometimes
don't
understand,
but
there
are
two
jurisdictions:
I'm
sorry
here:
mecklenburg
county
and
then
the
actual
city
of
charlotte.
A
A
E
Something
like
that,
the
city
really
does
not
get
involved
with.
As
far
as
anything
from
a
pest
control
standpoint
I
mean,
if
you're,
having
an
issue
with
something
from
a
perspective
of
mosquitoes.
We
do
have
something
where
we
can
try
to
offer
you
some
type
of
you
know
program
or
someone
to
get
your
information,
but
anything
that's
going
to
be
impacting
trees
from
a
neighboring
tree
or
anything
like
that,
especially
if
it's
a
on
your
neighbor's
property,
most
of
the
time
that
will
be
considered
a
civil
issue.
E
B
E
Anything
related
for
city,
trees
and
city
right-of-ways,
but
in
terms
of
anything
in
regards
to
your
neighbor's
tree
and
they're,
having
some
type
of
bug,
infestation
or
any
type
of
thing,
that's
going
to
be
something
that
will
be
considered.
Civil
and
the
city
wouldn't
get
involved
with
anything
like
that.
A
Okay
appreciate
it
all
right.
This
looks
like
our
last
question.
If
you
have
any
additional
questions,
please
put
them
in
the
chat
or
put
them
in
the
q
a
so
we
can
try
to
answer
those.
This
question:
why
is
there
a
grandfather
clause
that
allows
a
property
owner
to
continue
to
dump
inoperable
equipment
with
broken
fencing
on
his
property
at
the
entrance
of
a
neighborhood,
since
it's
been
going
on
for
years?
Yet
the
city
of
charlotte
will
issue
a
citation
for
overgrown
grass
and
weeds,
but
nothing
more
serious.
B
Without
the
address
and
being
able
to
look
at
some
historical
information,
it
might
be
difficult
to
answer,
but
under
zoning,
certain
uses
can
be
grandfathered
in,
and
this
sounds
like
that.
This
could
be
a
considered.
A
junkyard
and
a
junkyard
over
time
has
has
changed
where
it
can
be
and
what
conditions
have
to
be
in
place
to
protect
it.
So,
under
our
zany
ordinance
you
can't
expand
a
junkyard,
but
you
can
continue
to
use
it
until
you
change
the
use
of
that
property.
B
A
I
can
send
you
all
the
link
once
it
has
been
uploaded
and
if
you
guys
need
any
contact
information,
you
can
email
me
back
when
I
sent
you
the
zoom
link,
if
you
want
to
send
me
an
email
back
and
I'll
be
happy
to
share
mark's
information
for
the
for
the
attendee,
that's
in
the
hoskins
community.
Just
to
make
that
connection,
so
you
can
get
some
follow
up
on
your
question.
B
A
E
Again,
that
would
be
something
that
will
fall
under
storm
water
for
the
most
part,
cold,
wouldn't
really
have
anything
to
do
with
that.
You
can
give
311
a
call,
and
we
can
have
somebody
from
stormwater
come
out
there
to
take
a
look
at
it
if
you're
experiencing,
if
you
think,
there's
some
type
of
sinkhole
or
something
like
that
developing
on
your
property,
if
you're
experiencing
any
type
of
erosion
or
any
issues
like
that
again,
don't
hesitate.
A
A
Just
so
you
can
follow
up
with
any
questions
you
have,
if
you
all,
have
any
ideas
for
future
trainings
that
you
would
like
us
to
put
together
to
meet
some
of
your
needs
or
answer
some
of
your
questions.
Please
feel
free
to
email
me
and
I
will
work
on
getting
that
together
for
you.
So
thank
you
all
for
joining
us
and
have
a
wonderful.