►
Description
You are watching the Charlotte City Council Community Recovery Task Force Committee Meeting (Small Business) from Tuesday, April 28th. Thanks for watching.
To learn more about this committee and more, please visit Charlottenc.gov/citycouncil/committees.
A
Welcome
to
our
I,
don't
even
know
what
day
it
is
anymore
Tuesday.
Our
second
meeting
for
our
the
City
of
Charlotte
small
business
recovery
task
force,
meeting
I
just
want
to
first
start
by
saying:
I
appreciate
everybody
who
has
who
followed
the
meeting
last
week
and
sent
in
their
comments.
It's
really
valuable
and
it
helps
us
as
we
move
forward
and
set
the
agenda
for
the
following
week
and
I
want
to
thank
our
participants
on
the
panel
for
the
suggestions
and
the
the
information
that
they
gave.
A
Us
we've
used
that
to
try
to
pull
together
and
put
into
some
buckets
the
thinking
around
how
we
move
forward
with
business
recovery
for
our
small
business
community
I'm
gonna
start
by
introductions
here,
we've
I,
don't
know
if
you
can
see
Holly
on
the
end
but
he'll.
If
you
want
to
introduce
yourself
and
just
tell
everybody
your
role,
sure.
B
D
A
Isaak
committee,
member
and
Donata
tax
and
office
of
constituent
services-
and
we
have
charkha,
carry
committee
member
on
the
phone
this
morning
and
dimple
ish
Mira
was
not
able
to
join
us,
so
I
think
from
out
there.
I
can
see
if
everybody
wants
to
introduce
themselves
it's
a
little
dark
on
here,
but
who
do
we
have
on
the
phone
this
morning?
A
E
B
D
A
Great
from
the
LGBT
Chamber
of
Commerce,
so
I'm
gonna
just
go
over
real
quickly
what
we
talked
about
last
week,
so
it
can
kind
of
set
the
tone
for
today
and
then
I'll
have
James
go
into
sort
of
the
the
trajectory
of
what
we
have
our
game
plan
moving
forward,
and
this
takes
into
account.
I
think
you
all
got
an
email
from
mr.
Bukhari
as
well
with
his
thoughts.
So
we
tried
to
kind
of
consolidate
what
everybody
brought
to
the
table.
A
Returning
first
before
we
see
customers
having
the
confidence
to
go
back
into
restaurants
or
retail
shops,
Tracy
Dodson
shared
with
us
some
of
the
resources
that
the
city
has
to
help
small
businesses
and
those
can
be
found
on
the
city
of
charlotte
website,
page
under
our
small
resource,
small
business
resource
page
and
then
Chad.
Also.
A
And
then
both
Malcolm
and
Dave
talked
about
the
perspective
of
coming
from
a
large
corporation
that
they
they
sort
of
have
the
laggard
indicators
as
to
where
the
economy
is
going
and
what
we
would
expect
going
forward
and
technology
is
going
to
play
a
big
role
and
how
quickly
businesses
could
recover
and
how
quickly
they
can
pivot.
So
we
hope
that
this
morning
we
can
talk
a
little
bit
about
that
and
mr.
Bukhari
shared
some
of
those
ideas
in
his
email.
A
Java
mentioned
how
important
it
is
to
collect
data
find
out
who's.
Getting
the
resources,
whether
it
be
from
the
federal
government
or
state
and
local
governments
and
Sarah,
talked
about
the
importance
of
sharing
best
practices
on
so
that
businesses
have
the
especially
retail
businesses,
have
the
ability
to
reopen,
but
and
also
can
communicate
a
sense
of
confidence
to
the
economy,
so
that
customers
feel
better
about
coming
back
into
their
establishments.
A
So
with
that
I'm
going
to
also
mention
that,
since
we
met
the
county
and
announced
that
they
are
having,
they
are
also
putting
together
a
small
business
roundtable,
it
is
a
little
bit
different
than
what
we're
doing
and
what
the
Alliance
is
doing
and
so
I
think
it's
important
to
clarify
that
everybody
is,
is
filling
a
different
space
based
on
a
different
need.
We're
really
talking
about
the
path
to
recovery
and
informed
by
our
business
community.
How
can
the
city
best
support
our
small
business
environment
on
the
road
to
recovery?
A
The
county
is
looking
at
when
to
reopen
my
understanding.
They've
got
a
much
larger
group
of
about
40
business
leaders
and
they're
talking
about
the
way
to
reopen
and
how
to
reopen
so
and
then
the
Alliance
is
kind
of
is
organizing
their
efforts
around
regional,
regional,
economic,
stabilization
and
advancement.
So
with
that
I'm
going
to
turn
it
over
to
mr.
Mitchell.
Okay,.
D
Thank
You
mayor
pro-tem
task
force
in
front
of
you.
You
should
have
what
we
call
thoughts
of
recommendation
and
let
me
start
off
by
saying
thank
you
for
your
thought
and
your
input
and
thank
you
for
staff
for
compiling
it
and
putting
it
on
one
sheet
of
paper
for
us
to
review.
It's
mayor,
pro-tem
mentioned
on
the
short-term
preparing
to
reopen.
D
We
see
that
is
an
area
that
the
county
is
going
to
focus
on
and
so
I'm
a
drop
down
to
bullet
point
number
two
consumer,
slash,
citizen
confidence
and,
let
me
add
a
third
item,
and
that
is
communicating
best
practices.
So
item
number
one
making
a
consumers
feel
comfortable
by
going
out
to
business
number.
Two
writing
a
special
and
elite
transit
system
and
three,
the
one
we're
going
to
add.
Please,
as
communicating
best
practices.
D
The
room
number
number
three
is
something
tracking
small
business
assistance.
Chad
I
got
to
thank
you
for
enlighting
us
of
two
Fridays
ago
in
your
conference.
Call
all
the
great
work
that
the
Alliance
is
doing
is
relates
to
small
business.
Having
a
hotline
and
item
number
for
support
those
businesses,
counseling
/,
assisting
assistance
partners,
should
we
establish
a
command
center
or
support
or
support
partners
who
already
doing
this
and
I?
Think
Chad?
You
are
the
perfect
model,
more
important
to
Julie
and
I,
and
Tareq
and
dimple
is
the
city
services
/
policies?
D
What
do
we
need
to
be
focusing
on
in
both
short
term
midterm
and
long
term,
and
staff
is
reminding
me
we
I
would
like
for
the
task
force
and
thinking
those
buckets
short
term.
What
action
items
we
need
to
talk
about
doing
today,
mid
term
and
long
term
as
well,
and
none
of
us
know
what
long
term
is
defined
right
now,
but
I
think
we
need
to
have
in
mind
that
we
tell
my
July
August
time
frame
and
then
mid
term
item
B,
consumer
confidence,
I
think,
is
very
important.
D
We
can
encourage
our
citizens
to
really
get
back
and
support
the
businesses.
We
started
a
campaign
thanks
to
Holly
and
her
team
called
open
for
business
campaign.
We
kicked
that
off
last
week.
I
know
the
City
Council
we're
excited
about
that
and
we're
going
to
make
sure
we
get
the
word
out
that
we're
open
for
business,
transitioning
business
support,
helping
to
pilot
them
and
technology
support
items.
C
is
called
a
long
term,
but
also
I
want
to
use
opportunity
to
allow
councilmember
Cara.
D
H
Thank
you
for
that
opportunity.
I
think
that
and
again
I'll
just
key
it
back
up,
but
the
purpose
of
this
is
to
get
the
feedback
of
our
of
our
broader
group
of
citizens,
and
things
like
that
that
are
on
this
task
force.
I.
Think
that
the
technology
support,
though,
is
going
to
be
we're
really
very
critical,
as
we
think
about
small
business
and
even
micro
business
I'm.
H
Getting
into
that
recovery
phase,
once
things
are
reopened
again
to
emphasize
the
point
of
councilmember
Mitchell
and
Mayor
Pro
time
ISIL,
the
county
is
in
the
driver's
seat
on
deciding
when
to
reopen.
We
don't
need
to
try
to
duplicate
or
join
in
on
those
particular
efforts
other
than
partner
with
them
and
the
ways
we
do.
But,
as
that
happens,
we
know
that
these
small
businesses,
these
my
you,
know
six,
seven
thousand
micro
businesses
with
with
8,000
or
five
employees
or
less.
H
They
are
right
now
trying
to
figure
out
how
to
pivot
how
to
move
their
models
to
fit
the
new
normal.
That's
gonna
exist.
Sara
Balcom
is
one
of
those
on
our
on
our
committee
right
here
with
the
owner
of
girl
tribe.
That
she's
already
had
to
figure
out.
How
does
she
take
her
pop-up
shop
that
has,
in
a
large
lay
nearly
half
of
the
revenue,
has
come
from
the
physical
world
and
turned
that
into
more
of
a
QVC
style.
H
How
is
it
that
we
can
provide
in
a
simple
form,
either
the
guidance
or
the
actual
marketplace
or
App
Store
for
those
small
businesses
who
now
maybe
are
a
brewery
that
has,
to
you
know,
figure
out
a
model
in
order
to
be
considered
safe,
to
have
the
consumer
confidence
that
we
talked
about
to
not
have
exchanged
cash
to
not
sign
a
tab
and
tip
when
it's
done?
How
does
that?
How
do
we
digitize
the
experience?
The
technology
has
been
there
forever.
A
That's
that's
a
great
way
to
kind
of
summarize
it,
especially
for
those
of
us
who
are
not
real,
technologists,
technologically
literate,
so
it
it
really
speaks
to
small
businesses
that
know
how
to
bake.
Bread
know
how
to
make
beer,
but
they're
gonna
really
need
help
on
how
to
adapt
their
platforms
for
the
new
reality.
It.
H
Mayor
pro-tem,
just
one
more
thing
if
I
might
add,
it
also
begs
the
question:
not
just
what
are
we
going
to
provide
them?
But
how
are
we
as
a
government?
How
are
we,
as
you
know,
the
nonprofit
sector,
every
one
above?
How
are
we
going
to
become
more
technologically
savvy
and
capable
to
deliver
what
what
our
services
are
in
a
streamlined
way?
Where
maybe
they
don't
people
don't
get
to
go
walk
into?
H
Think
a
lot
of
his
stuff
is
sitting
inside
our
own
backyard,
it's
being
developed
by
tech
man
just
that
are
in
our
community,
for
exactly
what
we're
needing
to
do
ingest
a
lot
of
different
information,
a
lot
of
different
libraries
that
are
out
there
and
make
them
understandable
to
the
broader
community
who's.
Just
you
know
a
small
business
owner
who's
just
trying
to
get
to
the
information
they
need
and
not
have
to
become
an
expert
in
compliance
or
law.
H
A
C
The
other
thing
I
was
going
to
add
to
councilman.
Dakar
is
the
city.
We
are
currently
doing
exactly
what
councilman
Bakari
mentioned
for
city
services.
How
what
can
we
do?
We
have
a
brand
new
development
center
down
on
the
first
floor,
but
how
do
we
make
it
easier
for
people
to
come
in
if
they
have
to
come
in
versus?
C
A
I
I
You
first
of
all
the
councilman
made
some
really
really
key
key
points.
I
think
some
of
the
things
have
come
out
of
this
current
situation
worthy
and
is
supplemented
overly,
but
now
we
know
factually
it's
a
lot
of
these
small
business
from
an
operational
cash
flow
standpoint.
Is
that
their
challenge,
and
so
I
I
think
we
all
totally
agree
that
the
technology
support
is
something
that's
greatly
needed,
but
we
need
to
ask
that
question.
How
is
gonna
differ
from
small
business
and
small
business?
What
does
that
be
for
each
each
business?
I
Other
question
I
would
have
hello
businesses
that
are
just
making
a
cash
flow,
wise
and
a
good
economy,
and
it's
gonna
take
them
weeks
and
months
to
ramp
up.
You
know
all
their
funds
available
to
help
some
of
these
small
businesses
from
a
technology
support
and
then,
as
we
phase
back
in
back
into
the
re-entry
to
the
workplace,
I
think
going
back
to
that
command
center
would
be
something
that
universally
could
help
a
lot
of
these
small
businesses
where
they
can
coalesce
efforts.
A
F
A
F
A
I'd
like
to
make
a
point:
this
is
been
a
patella
mr.
Bukhari
makes
a
great
point
in
technology
is
great.
You
know,
retail
is
able
to
pivot.
We
need
to
figure
out
a
way
for
the
services.
There's
a
lot
of
small
business,
the
service
out
of
the
business
that
need
to
have
face-to-face
personal
interaction
that
you
know,
technology
is
not
gonna
help.
F
A
I
A
I
You
know
yeah
one
of
the
things
you
know
sitting
on
a
lot
of
different
task
force
that
I
want
to
make
sure
we
all
keep
in
mind.
I
think
we
do
one
of
the
things
that
we
cannot
for
the
suffered
a
rebound
and
so
I
understand
we're
gonna
need
that
consumer
confidence.
But
in
order
to
start
this
opening
campaign,
but
I
think
we
need
to
be
prepared
to
community
evidence
of
no
new
workplace,
related
infections.
There's
something
I
think
we
definitely
need
to
consider
to
get
that
confidence
set.
I
Then
we
also
need
to
be
prepared
to
communicate
the
number
of
new
workplace
related
infections
and
with
the
effective
workplace,
identification
and
risk
mitigation
when
it
occurs
so
that
people
that
local
confidence,
because
if
not
it's
gonna,
be
a
slow
grind
to
get
these
small
businesses
up
and
running
and
they
can't,
but
barely
many
of
them,
unfortunately,
are
barely
making
it
when
they're
up
and
running
for
time,
and
if
it's
so
too
slow
of
a
grind.
That's
just
gonna
continue
to
extrapolate
a
check.
J
Totally
agree
with
that,
and
really
all
the
other
points
that
have
been
made
this
morning.
I
also
wanna
remind
us
that
recovery
also
means
now
so,
as
we
think
about
some
of
the
pain
points
that
small
businesses
are
feeling
now,
we
have
to
do
what
we
can
to
assist
them
at
this
point
so
as
we
think
about
even
the
most
recent
replenishment
of
the
PPP
funds
and
the
ideal
funds
which
are
a
little
bit
smaller.
J
There
are
there's
a
lot
of
confusion
out
there
as
it
relates
to
who's
eligible
what
it
means
if
they
have
retained
employees.
What
is
it
it
means
that
they
have
let
go
of
employees
I've
talked
to
almost
100
businesses,
just
as
Friday
alone,
and
also
establish
a
partnership
with
the
minority
CDFI
to
try
to
ensure
that
african-american
and
minority
businesses
and
small
businesses
in
general,
but
in
an
effort
to
make
sure
we
see
some
different
numbers
in
terms
of
SBA
reports
around
who
receives
the
funds,
there
was
30
billion
dollars
allocated
for
minority.
J
And
there
are
a
lot
of
people
in
our
community
who
could
use
those
funds,
so
I
want
us
to
make
sure
that
we
are
looking
at
short
term
long
term
midterm
goals,
but
also
remembering
that
recovery
means
now.
What
can
we
do
with
these
businesses
now
and
there's
a
lot
of
confusion
right
now
about
what's
available
and
so
I
don't
want
to
seem
like
a
debbie
downer.
But
there
are
a
lot
of
businesses
in
pain
in
terms
of
pivoting.
J
Some
of
the
questions
that
I've
been
answering
a
really
really
basic
questions,
that
the
information
is
there.
But
even
you
know,
people
are
busy
and
there's
a
lot
of
things
going
on
and
I
want
to
make
sure
that
that
happens
in
terms
of
getting
there
now
and
they're
PPP
efforts,
the
information
piece,
that's
there
and
then
also
having
more
thoughts
around.
What
do
we
do
with
recovery,
because
people
do
need
information
with
regard
to
that
I
think
the
other
place
where
we
can.
What
we
can
help
right
now
is
really
helping.
J
This
is
understand
that
they
really
do
need
to
be
two
charts
point
about
rethinking
what
it
means
going
forward
for
them.
Looking
at
opportunities
and
opportunities
in
the
market.
Now
my
business
has
shifted
a
bit
and
added
PPE
services
right
now,
so
a
PPE,
as
well
as
helping
organizations
with
financial
return,
grant
compliance,
because
those
are
market
needs
right
now,
but
some
people
are
still
thinking
about.
J
How
do
I
go
back
and
do
the
exact
same
thing
that
I
was
doing
before
so,
to
the
extent
that
we
can
even
help
with
that
in
terms
of
shaping
that
conversation
for
people
and
helping
people
understand
what
some
of
those
market
opportunities
are
and
guiding
a
little
bit.
I
think
that
would
be
really
helpful
for
us
to
focus
on
right
now
for
some
of
these
small
businesses.
B
J
G
In
thinking
about
what
Makar
Tariq
Bukhari
was
saying,
and
also
in
line
with
what
councilman
Mitchell
was,
was
stating
the
support,
cltd
comm
and
our
hotline
and
that's
open
every
day,
we
admit
and
started
discussing
and
we've.
We
were
about
halfway
through
right
now,
but
we're
putting
together
a
recovery.
G
What
that
looks
like
for
the
service
industry
versus
industries
that
may
be
able
to
go
to
the
technical
side
of
things
and
be
more
ecommerce
and
then
also
in
speaking
with
Nova
and
atrium,
what
that
looks
like
for
inside
the
workplace?
What
type
of
sanitation
guidelines?
How
do
we
create
a
platform?
That's
going
to
be
similar
to
ISO?
G
A
E
You
know
our
biotech
team
is
doing
a
really
good
job
of
tracking,
what's
going
on
with
therapeutics
and
vaccines
and
a
call
of
them
right
before
we
did.
Our
call
last
week
and
I
I
mean
I
think
is
that
they
may
be
a
little
more
optimistic.
I
mean
I,
know,
there's
a
lot
of
progress
on
therapeutics
and
I
would
think.
We're
definitely
gonna
see
some
that
are
approved
this
summer.
E
But
later
that
day
after
her
last
meeting,
we
had
the
bad
news
on
one
of
the
studies
with
hydroxychloroquine
and
another
with
with
Reed
Elsevier
and
but
yeah
I
sense
learned
I
mean
it's.
You
know,
timing
is
everything
that
the
there's
about
17
different
studies
being
done
each
one
of
these,
and
so
it's
not
uncommon
to
get
setbacks
and
and
and
I
would
caution.
Everybody
did
that
yeah
we're
moving
toward
reopening,
and
you
know,
while
I'll
be
great,
to
get
no
new
infections.
E
There
were
also
likely
that
see
setbacks
along
the
way
too,
but
with
so
many
people
doing
reopening
differently
across
the
country,
which
is
probably
a
good
thing,
but
we're
also
likely
to
see
some
setbacks
along
the
way.
You
know
when
the
customer
Mitchell
did
the
short
term
medium
term
and
long
term.
I'd
say
short
term
is
probably
this
summer
and
in
medium
term
is
probably
the
next
year
and
long
term
is
probably
18
months
out.
E
So
there
seems
to
be
a
big
disconnect
between
the
progress
and
when
states
are
opening
it's
good
to
see
that
North
Carolina's
got
it
about
right,
I
mean
it
seems.
Like
you
know,
we
have
it.
We
have
a
figure
to
date
that
that
we
opened
if
I
was
I,
would
think
that
where
we
are
right
now
is
that
that
they
extended
the
stay
at
home
by
a
week.
It
would
seem
to
me
that
the
next
step
would
be
we're.
E
Gonna
extend
it
for
another
week,
but
we
should
be
preparing
to
open
the
week
after
that
kind
of
like
that
would
be
kind
of
weird
I
would
think
North
Carolina
would
be,
but
most
states
are
way
ahead
of
that.
So
I,
don't
know,
I,
don't
know
exactly
from
a
public
policy
standpoint.
What's
gonna
happen
there.
The
last
thing,
I
would
say,
though,
is
on
the
technology
piece.
A
lot
of
these
a
lot
of
the
best
practices
are
going
to
be
very
important
in
terms
of
restoring
consumer
confidence
and
in
a
lot
of
companies.
E
I,
don't
not
just
companies
and
policy
makers
every
nobody
really
knows
what
all
those
best
practices
are
and
identifying
them
is
going
to
be
a
challenge
and
identifying
the
technologies.
It's
going
to
be
a
challenge,
but
there
are
really
good
technologies
developed
for
all
sorts
of
things
in
terms
of
for
those
high-touch
businesses
in
into
in
terms
of
how
do
you
have
it?
E
E
Don't
know
what
you
know,
what
what
regulations
that
that
deal
with
with
some
of
the
issues
that
come
up,
such
as
parking
and
and
just
you
know,
I,
don't
know
what
you
know:
health
regulations
and
everything
else
in
terms
of
other
things,
but
that
hybrid
business
model
seems
to
be
something
that's
going
to
be
with
us
until
we
get
a
vaccine.
So
it's
up.
So
that's
something
to
think
about.
That's
all
I've
got
thanks.
K
H
H
You
know,
first
and
foremost,
we
need
to
get
to
a
set
of
policy
outcomes
that
the
City
of
Charlotte
in
our
primary
lane
and
wheelhouse
can
look
and
try
to
make
which
I
think
we've
got
a
great
initial
list.
Building
I
think
we
need
to
kind
of
really
put
some
emphasis
around
there.
So
I'm
just
gonna
put
that
off
to
the
side,
because
I
think
that
is
probably
our
primary
objective
with
this
task
force
right.
H
But
putting
that
aside,
I
think
there's
a
secondary
piece
and
when
I
hear
mark
talk,
I
think
the
thing
that
that
it
confuses
me
a
little
bit
and
and
makes
me
increase.
My
levels
of
anxiety
is
I
feel
like
and
I
know.
This
isn't
there's
there's
a
lot
of
duck
legs
frantically
moving
under
the
water,
and
it
doesn't
always
seem
like
that.
H
Debra
I
know
that's
the
case
here,
but
it
feels
like
we're
kind
of
waiting
a
little
bit
for
preparing
for
reopen
and
is
that
going
to
be
first
week
or
second
week
and
I
feel
like
there's,
maybe
not
enough,
there's
a
little
bit
of
waiting
for
that
and
looking
at
the
data
to
tell
us
and
maybe
not
enough
preparing
right
now
for
reopen
and
what
that
looks,
like
so
I
think
the
two
things
I'd
say
and
I
toss
to
the
group,
maybe
debate
right
now
is
on
the
on
the
preparing
to
reopen
font.
I.
H
Think
a
lot
of
that
stuff
still
falls
in
the
lap
of
the
of
the
county
driving
that
bus,
but
we're
all
on
it.
How
can
we
better
partner
so
that
right
now
we're
compiling
the
list
of
actions
in
phase
one
or
phase
two
that,
whether
it's
Sarah
and
girl
tribe
and
you
can
reopen
your
brick-and-mortar
store
front?
However,
when
people
arrive,
this
is
what
we
expect
when
they're
in
your
establishment.
This
is
what
we
expect
when
they
pay.
This
is
what
we
expect
and
when
they
leave
that's
it.
So
at
what
point
does
that
guidance?
H
The
second
point,
which
I
think
is
more
in
our
wheelhouse,
is
the
consumer
confidence
we've
mentioned
that
and
talked
about
that
several
times
like
we
need
to
put
forth
not
only
those
guidance
that
are
expected
to
them,
but
how
it
relates
to
what
we're
going
to
provide
back.
That
provides
and
enables
that
consumer
confidence
and
the
best
thing
I
can
think
of-
and
it's
been
said
before
is
simplicity,
is-
is
in
a
health
score.
You
walk
into
a
establishment,
you
see
a
health
score
on
the
wall
and
with
general
confidence.
H
You
can
say
I
feel
like
that.
What's
going
on
behind
the
scenes,
that
I
can't
see
is
good
they're.
Looking
at
it,
I
feel
confident
being
in
here,
we
need
a
post,
kovat
health
and
safety
score
score,
something
that's
attributable
to
that,
so
that
that,
because
because
we
can
do
everything
reopen
tell
everyone
the
right
stuff
to
do
if
the
vast
majority
of
consumers
are
still
scared,
they're
not
going
to
go
in
and
be
consumers
for
that,
our
small
businesses
need
them
to
be
so.
I
would
just
toss
aside
the
main
objective,
the
policy
stuff.
A
L
I'm
so
glad
you
brought
up
actionable
steps
because
I
think
that's
where
all
the
small
businesses
are
getting
a
lot
of
their
anxiety
from
I
mean
when
we're
talking
about
phase
one
of
reopening
for
North,
Carolina
I.
Think
a
lot
of
small
businesses
are
assuming,
especially
if
you
are
in
that
phase,
one
that
you
can
reopen
on
May
9th
I
mean
I,
know
that
hasn't
been
said
officially,
but
I
think
that
a
lot
of
businesses
are
working
towards
that
with
absolutely
no
guidelines.
L
I've
spoken
to
a
lot
of
salon
owners,
obviously
I'm
in
retail,
so
I've
spoken
to
a
lot
of
brick
and
mortar
and
I
think
that
I
mean
we're
looking
at
a
week
and
a
half
out.
So
obviously
these
these
are
some
of
the
things
that
we've
been
talking
about
and
I
know
that
you
guys
know
this,
but
when
it
comes
to
a
small
business,
that's
probably
low
on
cash
right
now.
Okay,
so
we're
prepared
to
buy
PPE
for
our
consumers
and
for
our
employees.
But
what
do
we
need
to
buy?
L
How
much
do
we
need
to
buy?
And
then
how
is
this
regulated?
So
I
mean
from
our
from
just
even
like
my
company
I'm,
jumping
on
a
phone
call
right
after
this,
with
my
co-founder,
carry
on
what
we're
gonna
say
and
how
we're
gonna
say
it
and
I
and
I
think
I.
Think
it's
okay
to
say
we
don't
know
right
now,
but
if
we
are
talking
about
next
Saturday
as
a
reopen
date,
how
can
I
share
this
with
my
other
small
business
owners?
L
F
L
L
So
that's
kind
of
where
we're
at
and
I
think.
The
last
thing
is
when
we
do
come
up
with
these
PPE
regulations
in
regards
to
at
least
I
can
just
speak
for
retail.
How
how
and
who
are
regulating
these
things.
It
is
I,
don't
understand
if
that's
at
a
city,
level
or
a
county
level,
or
something
like
that:
I'm
I'm,
unsure
kind
of
how
to
spread
that
that
news.
So
that's!
That's
all
for
me
for
right
now,
yeah.
A
That's
that's
great
Sarah
and
it
it's
a
lot
that,
because
that
is
really
the
most
urgent
thing
right
now
and
then
I'll
get
to
you
guys.
But
with
regards
to
reopening
you
know
when
I
think
about
our
city's
role,
it's
really
frustrating
that
we
can't
put
out
a
billion
dollar
line
of
credit
to
help
every
small
business.
A
But
we
we
can
be
thinking
about
what
resources
you
need
to
be
able
to
reopen,
because,
ultimately,
your
customers
getting
them
in
the
door
is
what's
gonna
help
you
to
recover
and-
and
we
can
do
something
to
that
extent.
So
this
is
very
valuable.
I've
got
Malcolm
and
then
Vinay
and
then
Chad
so
Malcolm.
I
Our
numbers
are
down
because
everybody
is
stuck
in
their
house
and
so
in
a
vaccination
on
a
best-case
scenario.
If
it's
18
months,
better
be
Godspeed,
no
vaccine
is
you
to
take
years,
and
so
the
only
thing
that
is
keeping
our
numbers
down
and
give
everyone.
We
have
the
the
belief
that
we've
turned
the
curve
is
because
everyone
is
stuck
at
home
and
no
one
is,
but
once
we
start
bringing
everybody
together,
infections
gonna
go
up
and
deaths
gonna
go
up,
and
so
until
we
social
distances
gonna
hit,
but
we
start
bringing
everybody
together.
I
F
I
just
wanted
to
kind
of
follow
up
with
what
mr.
Bukhari
was
saying
about
safety
security,
I
I
said
Immediate,
Past,
Chair,
birth
canal,
Hotel
and
Restaurant
Association
from
a
restaurant
perspective.
They
are
working
with
the
health
department
and
I
think
North
Congress,
one
of
the
first
ones
out
there
that's
coming
up
with
a
post,
Corvette
restaurant
rules
and
regulations,
inspections
process,
so
they're
working
on
it
as
we
speak
right
now.
What
what
does
that
world
look
like?
What
does
the
server
look
like?
F
So
all
those
things
are
being
discussed
right
now,
along
with
that
whole
consumer
confidence
perspective,
I
mean
what
that
number
I
think
we
said,
you
know
health
department,
both
post
corporate
health
department
number
is
this
and
from
from
a
hotel
perspective,
the
brands
are
giving
very
specific
guidelines
on
how
to
clean
what
to
do
where
to
do
it
and
when
to
do
it
and
now
and
how
often
to
do
it.
So
those
guidelines
are
out
there
already.
F
A
So
you
know
what
I'm
hearing
you
say
and
it
all
comes
back
to
what
Malcolm
brought
up
last
time
is
the
the
idea
of
a
command
center
so
bringing
together
in
a
command
center
format
leveraged
with
what
everybody
else
is
doing,
whether
it
be
the
county
or
the
health
department
or
our
you
know,
we've
got
small
business
partnerships
with
CPCC
other
groups.
What
the
support
Charlotte
CLT
is
doing
and
bring
those
comment'
together
in
the
sort
of
command
center
environment
that
can
work
as
quickly
as
possible
to
put
out
the
best
practices
to
Vinay's
point.
A
What
restaurants
are
doing.
You
know
look
at
the
grocery
stores.
You
can
go
to
each
different
grocery
store
now
they're
a
little
bit
more
the
same,
but
a
month
ago,
to
a
month,
five
weeks
ago,
food
Lyon
had
Plexiglas
in
front
of
their
cashiers
when
other
grocery
chains
that
I
won't
mention
but
I
wasn't
shopping
at
their
workers,
didn't
have
gloves
or
masks,
and
so
you
know
why
are
we
talking
to
the
grocery
stores?
How
did
you
arrive
at
that?
How
are
you
determining
what
makes
your
customers
the
most
confidence
so
really
leveraging
everybody?
H
Yeah,
just
one
sentence
add
on
to
that
I
think
I
like
that
idea,
a
lot
I
think
it
enables
us
to
bring
together
a
lot
of
different
groups
who
are
mostly
as
I'm,
seeing
them,
focusing
on
a
specific
niche
and
connects
those
niches
together.
A
little
better
I
think
that's
great,
but
it
can't
be
forgotten.
There's
the
second
part:
the
command
center
communicates
what
the
guidance
is
ahead
of
time
to
get
small
businesses
aware
in
the
pre-planning
mode.
H
The
action
that's
needed
right
now
in
pulling
that
together
is
what,
because,
if
you
pull
the
command
center
together
right
now,
I,
don't
know
what
they'd
say:
what
would
they
say
to
retail
small
businesses?
What
would
they
say
perhaps,
as
we've
heard
from
Vinay,
the
restaurant
industry
is
working
on
best
practices,
but
are
those
best
practices
gonna
make
it
into
the
actual
ordinances
and
laws
that,
in
two
weeks,
from
now,
everyone's
going
to
be
required
to
do
I?
H
Is
the
content
that
underlies
that
and
and
what
we
actually
relay
so
I
think
that's
just
a
really
important
point
that
to
highlight,
as
you
know,
that
has
to
be
this
week's
major
action,
because
if
what
mark
Ventnor
says
is
correct
and
maybe
we're
tracking
under
conservative
assumptions
towards
you
know
the
second
week
of
May
reopened,
opening
I
mean
there
might
be
imagine
the
ramifications
of
saying
yeah.
All
you
breweries
can
reopen,
but
all
of
your
guests
have
to
maintain
masks
on
their
face
at
all
times.
H
Well,
they
eat
some
time
to
figure
out
how
to
create
a
mask
that
enables
them
to
drink
a
beer
through
it
or
it
doesn't
matter
if
they
can
reopen
or
not.
They
are
now
hindered
from
doing
it
and
I
use
that
maybe
it's
kind
of
a
little
bit
of
a
funny
example.
But
these
are
the
real
things
that
they're
gonna
be
going
through.
A
Yeah,
no
that's
right
and
we
do
want
to
wrap
up
by
11:30
because
we
told
you
all.
We
were
gonna
get
this
down
to
one
hour,
but
we've
got
Chad
who
still
wants
to
speak
and
I
just
want
to
make
sure
that
everybody
has
the
input
you
know
has
a
chance
to
give
us
input
and
then
the
last
five
minutes,
we'll
you
know,
wrap
up
what
our
takeaway
is
for
this
week
and
what
we'll
bring
back
to
next
week.
So
Chad.
G
We
were
on
a
call
with
the
US
Chamber
of
Commerce
and
some
other
regional
chambers
a
couple
of
days
ago,
talking
about
the
recovery
and
one
of
the
things
that
we're
looking
at
and
as
we're
we're.
Switching
our
hotline
from
supporting
during
government
to
the
recovery
side
of
things
is
that
we
we
identified
eleven
industries
that
directly
affect
our
certain
certain
cities,
and
each
city
is
a
little
different
because
certain
things
are
are
in
each
city,
uniquely
and
with
those
eleven
industries.
G
What
we've
done
is
exactly
what
we've
discussed
is
we've
started
reaching
out
and
looking
at
what
does
the
employee
look
like?
What
does
the
client
look
like?
What
does
the
workplace
look
like
and
obviously
the
two
ordinances
are
passed
and
things
as
we
just
discussed,
we
won't
know
what
what
is
going
to
have
teeth
to
be
able
to
enforce,
but
when
a
client
or
a
small
business
owner
or
a
non-profit
goes
to
the
site
or
goes
to
the
command
center.
G
Even
if
it's
down
to
creating
the
app
so
a
business
owner
has
a
question
they're
able
to
go
into
the
app
check
the
command
center
and
say:
hey,
look
something
just
happened.
This
is
what
happened.
What
do
I
need
to
do,
and
then
they
look
it
up
in
the
best
practices
and
they're
able
to
identify
it
immediately,
sort
of
like
poison
control
and
they're
able
to
give
some
instructions
and
send
a
link
to
something
for
them
to
fill
out
or
something
for
them
to
get
ahold
of
someone
who
deals
with
that.
A
C
I,
don't
think
so.
Those
there's
one
thing
that
I
do
want
to
mention
that
as
a
part
of
our
open
for
business
campaign
that
we
are
starting
tomorrow-
and
this
is
for
anybody
who
can
push
out
resources
to
small
businesses.
We
are
starting
tomorrow,
and
this
will
be
up
on
our
kovat
page
of
the
city
website,
a
business
mentorship
series,
and
this
first
one
is
really
about
connecting
people
to
the
financial
aid.
C
We
are
launching
next
Monday
our
grant
program,
our
micro
business
grant
program,
and
that
will
be
a
part
of
the
discussion
as
what
are
the
pieces
needed
for
an
application?
How
do
people
get
ready
for
that?
So
when
it
goes
live
on
May
4th?
So
again
it's
D,
Ave
I,
know
Chad.
Others
are
talking
to
small
businesses.
Just
let
you
know
that
that
information
will
be
out
on
our
web
page
later
today,
starting
tomorrow.
M
C
That's
out
there
I
think
what
we've
started
to
talk
about
is
we
do
a
second
one,
then
again,
more
education,
around
questions
that
we're
hearing.
We
had
a
conversation,
Holly
and
I
had
a
conversation
yesterday
about
the
rehiring
process
and
people
who
are
saying:
hey,
I'm,
good
right
now,
I've
got
unemployment,
I'm
gonna
sit
back
and
hold
that
for
a
while
versus
get
back
to
work.
What
what
are
the
implications
of
that?
What
is
what
does
that
mean?
And
so
we're
starting
to
think
through
just
quickly.
C
B
L
L
D
D
Microlending
staff
just
mentioned
I'm
micro
grant
lending
program
with
kickoff
may
4th,
as
you
all
know,
may
is
small
business
month.
So
Small
Business
Week
starts
May
1st
to
the
4th
councilmember
Cara
had
X
and
idea
guidelines
to
reopen
I
think
that's
totally
separate
from
the
county
reopening
process.
I
think
that
need
to
be
on
our
plate.
I
think
all
collectively
we
talked
about
a
command
center.
So
let's
move
forward
about.
How
does
that?
Look
and
and
Tracy
just
mentioned
open
for
business
campaign
and
I-
do
think
it'd
be
helpful.
D
Mayor
pro-tem
mentioned
earlier:
let's
collaborate
with
the
county
and
the
Alliance
and
let's
try
to
get
feedback
to
them.
What
they
were
doing,
I
think
if
we
all
work
collectively,
then
we
can
make
sure
that
small
businesses
would
benefit
from
the
Alliance
the
county
in
the
city,
all
working
on
their
behalf
and
so
I
think
mark
kind
of
put
everything
together
for
us
when
he
says
short-term
it's
the
summer,
midterm
is
2021
and
long
term
is
18
months.
D
I
think
he
shared
with
us
I
think
if
we
keep
that
as
AI
short-term
milestone
deliverable
that
we
need
to
be
prepared
in
two
weeks
to
build,
have
an
action
item
that
will
have
our
businesses
to
be
able
to
reopen
with
guidelines
set
forth,
5
them
Vinay.
Thank
you
for
telling
us
what
the
hospitality
is
doing.
I,
like
your
punchline
hotels,
are
cleaner
than
our
home.
I.
D
Think
I
think
that
was
excellent,
tagline
so
for
our
May
5th
meeting,
Mayor
Pro,
Tem
I
do
think
it
would
be
helpful
as
we
take
each
one
of
those
short-term
bullet
items
and
have
action
items
ready
for
may
5th
meeting.
So
we
can
continue
to
move
okay
and
get
feedback
on,
did
I
miss
anything
for
short
term
council.
J
Mitchell
may
add
two
others.
One
is
malkos
recommendation
around
collaboration
really
being
actionable
about
how
we
can
collaborate
more
effectively
and
I
know.
The
conversations
are
happening
with
the
county
in
the
allow
alliance,
and
that
leads
to
my
second
point,
which
is
I'd,
really
like
to
see
us
partner
with
some
of
the
news
channels
to
make
sure
that
this
information
is
getting
out,
because
people
aren't
going
directly
to
websites
looking
for
information.
J
D
A
Really
appreciate
everybody's
time,
so
we
want
to
honor
that
and
we'll
look
forward
to
bringing
this
back
to
you
next
week,
an
anticipation
of
two
weeks
from
now
and
get
some
feedback
from
you
all
as
to
what
you
think
and
in
the
meantime,
please
reach
out
to
any
of
us
with
your
thoughts
or
ideas
and-
and
we
will
share
the
data
that
who
mentioned
that
they
have
Oh
Chad
has
mentioned
some
small
businesses
as
well.
Chad.