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From YouTube: NSCS Wellness Series - Ep1
Description
City of Chelsea, NSCS, Mental Health
A
B
C
B
Kate
is
the
director
of
emergency
services
at
North,
Suffolk
she's,
an
independently
licensed
clinical
social
worker
and
she's
worked
for
North
Suffolk
for
eight
years,
she's
been
in
the
field
for
more
than
20
years.
She
was
born
and
raised
in
the
Boston
area.
She
spent
a
lot
of
her
youth,
doing
humanitarian
Eye,
Care
trips
to
Nicaragua
with
her
family.
B
B
C
In
the
past
six
years,
the
department,
along
with
North
Suffolk,
the
best
team
and
the
Partnerships
that
they've
forged
realized
that
there
should
be
a
more
proactive
approach
to
it
and
a
core
Response
Team,
where
the
clinicians
would
actually
go
out
with
the
police
at
the
onset
of
an
issue
and
basically
decide
from
that
point.
You
know
what
Clinical
Services
they
may
need,
as
opposed
to
you
know
the
criminal
justice
Avenue
of
it,
where
they
would
benefit.
Far
more
from
you
know
mental
health
intervention
than
they
would
from
you
know
the
penal
system.
B
B
D
B
C
I
mean
policing
historically,
regardless
of
you
know
what
the
call
may
be
is
you
know
we're
the
agency
of
Last
Resort,
you
know
they
always
call
the
police.
You
know
for
anything
even
like
by
today's
standards
with
the
cold
weather.
They
would
call
the
police
station
to
see
if
there
was
school.
You
know
at
three
o'clock
in
the
morning.
C
You
know
after
the
Super
Bowl
on
a
Sunday.
If
you
needed
something
you
would,
you
would
call
the
police,
you
know,
and
we
wouldn't
have
that
mechanism
in
place.
You
know
to
call
a
commission
or
call
somebody
else,
so
we
will
respond
to
a
call
and
we
don't
have
the
luxury
of
time
a
lot
of
times.
It's
given
the
Caldwell
aim
of
the
city,
the
demographics
and
you
know
just
the
virtual
nature
of
the
city.
C
C
You
know
simultaneously
and
we
would
have
went
to
the
call
the
girl
would
have
made
statements
or
somebody
would
have
made
statements
girl,
guy
whomever,
and
we
would
have
just
acted
on
our
training
that
we
felt
they
were
a
danger
to
themselves
or
the
community.
We
would
have
filled
out
a
section
12
paper
and
we
would
send
them
to
the
hospital,
and
that
would
have
been
it.
You
know
until
the
next
call
or
the
next
call
the
next
call
having
these
these
teams
in
place.
C
Now
we
are
able
to
go
to
these
calls,
spend
the
time
as
needed,
and
then
there's
always
a
follow-up
plan
or
a
follow-up
call.
You
know
to
that
person
and
it
often
personalizes.
You
know
the
interaction
more
than
just
you
know,
being
a
face
or
a
jacket
or
a
badge.
You
know
responding
to
a
call.
They
actually
have
that
connection
with
the
person
that
they
forged
from
the
outset.
Yeah.
C
We
don't
know
what
happens,
and
you
know
from
the
point
that
we
meet
them
to
the
point
that
they
go
to
the
hospital.
They
could
present
totally
different,
so
they
could
present
as
a
danger
to
themselves
or
others
at
the
scene,
and
then
they
go
to
the
hospital
and
they
don't
present
that
same
type
of
scenario
that
they
did
to
us
in
the
hospital
could
just
in
essence,
release
them
without
any
follow-up
care.
D
Yeah,
so
the
difference
when
a
clinician's
on
site
is
that
we
can
also
do
a
section
12,
which
is
you're
able
to
do
as
a
doctor,
a
social
worker,
a
nurse
or
a
police
officer.
So
the
difference
between
the
section
12
that
the
police
might
sign
in
the
section
12
that
I
may
sign
is
that
I've
already
done
the
clinical
evaluation,
so
the
same
evaluation
that
would
be
done
at
the
hospital
I
can
do
on
scene.
D
So
it
allows
for
the
section
12
to
hold
in
a
different
fashion,
a
lot
of
time,
because
I've
already
evaluated
the
client
I've
already
determined
that
they
really
do
need
this
level
of
care
and
then
I
can
call
over
to
the
hospital
and
say
you
know.
This
is
why
I
issued
the
section
12.
I
tried
to
come
up
with
other
plans,
but
this
is
what
needs
to
happen
right
now,
and
then
we
can
get
them
the
care
that
they
need
right
then,
and
there's
less
likelihood
of
somebody
being
released.
D
B
D
D
But
you
know
it's
a
strong
thing
to
do.
It's
like
arresting
somebody.
You
don't
want
to
do
it
unless
you
absolutely
have
to
so
we're,
often
assessing
and
seeing,
if
there's
other
options
for
that
person
right
then,
and
coming
up
with
a
plan,
but
it
does
help
because
then
somebody
doesn't
have
to
go
to
the
hospital
that
doesn't
need
to
be
there.
D
So
numbers
like
988,
which
actually
goes
to
our
hotline.
So
we
have
a
call
center
through
North
Suffolk
that
is
24
7
365.
We
never
close
I
always
say
we
don't
close
for
pandemics.
We
don't
close
for
snowstorms
for
very
cold
days.
Our
staff
is
always
available
as
our
police
to
assist
people
that
are
in
crisis,
and
so
988
is
that
National
hotline
and
those
phone
calls
if
somebody's
in
acute
psychiatric
concern
a
need
and
needs
a
clinician
to
come
out.
B
A
D
They
do
you
know
we.
We
have
people
that
walk
in
either,
because
a
police
officer
has
brought
them
in
and
they're
bringing
being
brought
on
on
their.
You
know
their
own
fruition
and
they're
not
being
coerced
in
or
under
arrest
they're
being
brought
in,
because
the
person
is
willing
to
get
the
support
and
wants
to
meet
with
the
clinician
instead
of
maybe
going
to
the
police
station
on
a
hold,
because
the
police
are
concerned
about
that
person.
D
So
police
can
bring
somebody
over
to
our
office
in
East
Boston
at
14,
Porter,
Street,
24
7
to
come,
be
evaluated
and
we
also
have
walk-in
hours
for
the
cbhc
and
what
that
cbhc
is.
Is
it
offers
a
community-based
Health
like
anything
from
therapy
to
substance,
use
supports
and
those
hours
are
8
A.M
to
8
P.M
Monday
through
Friday
and
9
A.M
to
5
p.m.
On
Saturday
Sunday
that
somebody
can
come
in
for
non-crisis
needs
so
for
Urgent
needs
or
they
need
to
get
connected
with
therapy
or
other
services.
D
D
B
C
C
No,
it
wasn't
just
the
the
professional
lens
of
going
to
another
call
you
know
and
having
to
leave,
and
you
know
just
lather,
rinse
and
repeat
cycle,
so
I
was
sitting
there
one
day,
like
I,
usually
do
with
these
ideas
that
I
come
up
with
and
I
said.
If
we
are,
you
know
24
365
agency
and
we
are
in
the
public
eye
all
of
the
time
most
of
the
time
for
good,
sometimes
not
for
so
good.
C
Why
don't
we
try
to
be
more
of
an
advocate
for
the
community,
so
they
just
don't
see
us.
You
know
driving
around
as
unnecessary
evil,
because
when
you
call
the
police,
inevitably
it's
not
for
something
good.
You
know
they're
not
calling
you
to
come
over
and
celebrate
a
party.
It's
always
something
bad
and
you
you
are
always
on
the
the
defense.
When
you
go
somewhere.
Why
not
have
something
on
the
cause
that
people
know
they
can
call?
You
know
if
they're
having
a
bad
day
and
with
this
whole
988
system,
that
is.
A
C
Know
basically
been
implemented
Nationwide
recently.
Why
not
take
advantage
of
that?
And
you
know
be
that
rolling
billboard.
You
know
throughout
the
city
members
on
the
car,
let
the
people
see
it
driving
through
traffic
sitting
there
idling
it's
plenty
of
traffic
in
Chelsea
that
we
all
sit
through
all
day.
You
know
you
see
that
number
on
the
back
of
the
cruiser.
You
know
I,
don't
think,
there's
a
person
on
the
face
of
the
earth.
Now
that
does
not
face.
C
You
know
some
type
of
maybe
not
a
mental
crisis,
but
a
you
know
a
temporary
lapse
in
normalcy.
If
you
will
that
they're,
not
thinking
about
different
things
and
if
you're,
not
thinking
about
bills,
you're
thinking
about
your
kids,
you're
thinking
about
your
job,
you're
thinking
about
you
know,
covid,
post
covert
or
whatever
it
is
that
may
ail
you
you
just
may
need
to
talk
to
somebody.
Sometimes
you
can't
talk
to
somebody
in
your
family
a
lot
of
times.
You
don't
want
to
talk
to
somebody
in
uniform.
C
You
know,
because
you
feel
you're
going
to
be
judged
in
that
stigma.
That's
associated
with
with
suicide.
Is
you
know
more
prevalent
now
than
I
ever
thought
it
was
before?
I
was
totally
ignorant
to
that
fact.
You
know
before
my
son's
death,
but
now
it's
it's
real.
You
know
it's
it's
become
personalized,
so
if
we
can
extend
that
personalization
to
the
community,
rather
than
just
being
that
you
know
the
the
authoritative
type
people
that
were
looked
upon,
why
not
do
it
yeah.
C
Well,
I
think
that
you
know
the
mere
fact
of
you
know
the
state
of
everything
today.
The
way
things
are,
regardless
of
you,
know
the
demographics.
You
know
where
you
come
from,
who
you
are
what
you
do.
You
know
everybody's
faced
with
the
same
problems.
You
know:
law
enforcement,
firefighters,
doctors,
clinicians
whomever.
You
know
they
work
their
shift
every
day,
whether
it's
eight
hours,
12
hours,
16
hours
and
out
of
that
time
span
we're
dealing
with
everybody
else's.
C
You
know
issues
or
problems
and
that's
what
we
signed
up
for,
but
the
other
portion
of
the
day
we
go
home
and
we
deal
with
our
own
issues
and
they
don't
see
what
we
deal
with
you
know.
So
we
are
the
same
people.
If
you
will,
we
just
have
a
different
job,
but
part
of
that
job
is
also
to
help
them
right.
A
C
More
often
than
not,
we
don't
want
to
do
that
to
anybody.
You
know
so
if
we
can
extend
some
other
type
of
service
to
them
to
let
them
know
hey
make.
This
call
talk
to
this
person
talk
to
that
person
and
let
them
know
that
you
know
myself
personally
or
other
officers,
the
clinicians
doctors
fireman
whomever
have
been
in
your
shoes.
It's
not
just
lip
service
to
say,
I,
know
how
you
feel
I
generally
genuinely
know
how
you
feel
you
know
and
that's
how
I
approach
it
now.
B
A
B
D
Your
insurance
doesn't
matter
your
age,
it
doesn't
matter
your
language,
we
have
the
capability
of
helping
you,
and
so
it
was
just
such
a
beautiful
thing
that
we
met
when
we
did
right
and
we
were
under
the
you
know.
Trying
to
do
the
same
goal
is
to
help
people
and
to
see
that
the
police
department
really
putting
a
push
on.
That
is
a
really
cool
thing,
because
I've
seen
the
struggles
that
they
have
and
the
officers
are
doing
incredible
work.
B
C
Me
sure
yeah
I
mean
and
generally
the
news
is,
you
know
the
news
is
a
necessary
part
of
our
Lives.
Obviously
right,
but
you
know
oftentimes,
you
know
the
facts
will
get
skewed
amongst.
You
know
how
you're
reported,
or
you
know
where
you
report
it
so
I
think
for
us
to
get
ahead
of
the
Curve,
and
you
know
profess
what
we're
doing
you
know
actively
rather
than
people
just
thinking
we
are
the
you
know
the
bad
people
that
come.
A
C
Know
take
Mom
or
Dad,
or
this
one
away
or
we're
only
responding
to
the
aftermath
of
you
know
something.
Horrific
is
good
and
since
I've
been
you
know
in
Chelsea,
now
30
some
odd
years,
we've
been
doing
good
things
for
a
long
time
and
getting
the
word
out
like
we
have
I
think
we've
become,
if
you
know
nationally,
if
not
internationally
recognized
for
a
few
things,
I
think
it's
a
great
thing.
It's
a
feather
in
the
cap.
C
You
know
for
the
administration
that's
been
here
for
so
long,
who's
led
the
led
the
charge
and
other
police
departments
are
doing
the
same
thing.
You
know,
policing
is
very
it's
it's
difficult.
You
know,
because
you
don't
have
the
luxury
to
Monday
Morning
Quarterback,
a
lot
of
the
decisions
that
you
make.
You
know
they
made
instantaneously.
So
more
often
they're
right,
sometimes
they're
wrong,
but
even
the
wrong
decision
sometimes
is
just
based
off.
You
know
what
we
knew
you
know,
and
you
know
policing
is
no
different
than
any
other
profession.
C
It
evolves
and
as
it
evolves,
you
hope
you,
you
train
more.
You
train
different
and
you
learn
as
you
go.
You
know
you
learn
from
your
mistakes
and
what
works
and
what
doesn't
work
and
you
go
from
there,
but
all
in
all,
as
as
biased
as
I
am
I
would
say
that
you
know.
Chelsea
has
been
ahead
of
the
Curve
for
for
a
lot
of
different
things
and
I'm
happy
that
I'm,
you
know
part
of
it.
D
I
can
speak
as
a
unbiased,
sometimes
participant
in
in
the
co-response
movement
and
having
different
departments
that
we
work
with.
That
are
all
wonderful,
but
Chelsea
really
is
unique
in
a
lot
of
ways.
I
think
also
it's
a
small
City
and
the
size
wise,
not
number
of
population,
with
mostly
officers
being
from
the
area
growing
up
in
the
same
area,
experiencing
whatever
they
experience
with
police
and
have
a
different
way
of
wanting
to
to
do
the
job,
and
when
you
have
people
in
management
positions
like
Captain
over
here.
D
You
know
it
makes
a
difference
when
you
have
the
people
who
who
want
to
make
those
differences
and
want
to
help
the
community
and
not
just
enforce
things,
it
does
make
a
difference
and
I
see
that
ability
to
work
together
and
to
welcome
in
you
know,
an
eager
clinician
who
wants
to
just
join
everything
and
allow
that
to
happen.
It's
a
different
experience
and
I
go
on
all
calls,
so
we
were
talking
about
on
the
way
here.
You
know
I
help
with
the
car
accident.
D
A
D
Go
on
death
notifications,
so
you
know
telling
a
family
member
that
their
loved
one
is
deceased.
You
know
to
tell
that
that
person
in
a
therapeutic
way
makes
a
difference.
So
when
we
can
help
to
to
make
the
trauma
lessened
in
a
situation,
it
really
is
a
benefit
to
the
whole
community
and
the
fact
that
Chelsea
lets
us
in
and
lets
us
do
those
things
and
it
took
a
little
bit
of
you
know
getting
in
there
with
the
the
and
baked
goods
I
bring
baked
goods,
so
that
helps.
C
Writing
is
not
one
of
the
biggest
fans
of
policing,
but
you
know
things
change
and
things
evolve
cops
get
accustomed
to
different
things,
and
this
is
one
of
those
things
that
that
you
know
slowly
acclimating
to
most
people
and
there's
no
there's
another
person
on
the
face
of
the
Earth
in
policing.
That
cannot
relate
to
something
personal
that
they
respond
to
every
day.
It's
just
that
they
have
to
kind
of
you
know
triage
it
like
a
doctor.
C
You
can't
get
too
emotionally
involved
in
that
call
at
the
outset,
but
it's
going
to
emotionally
affect
you
afterwards
in
the
cumulative
buildup
of
that
over
30,
some
already
there's
35
years.
It's
a
lot,
it's
a
lot
and
then
policing.
You
know.
Unfortunately,
in
the
past
six
years
that
I've
lost
my
son
I've
come
to
meet
a
lot
of
people
that
are,
in
the
same,
you
know,
circumstances
as
I
a
lot
of
great
people,
but
getting
that
word
out,
amongst
you
know
my
peers
and
in
the
community
in
general,
I
think
is
important.
C
Then
I'm
not
gonna.
You
know
single
out
policing
over
fire
over
this
over
that
take
the
umbrella
off
of
everybody.
You
know,
including
the
citizens
like
this,
is
just
one
big
effort
to
stop.
You
know
the
suicide
pandemic.
If
you
want
to
call
it
that
I
would
call
it
that
and
I
think
slowly
how
things
change
and
I
get
recognized
throughout
life.
B
C
That's
that
was
my.
You
know
my
promise
to
my
son
to
be
able
to
kind
of
you
know,
live
vicariously
now
through
him
and
and
do
something
in
his
memory
that
he
would
you
know
most
assuredly
have
done
just
a
few
people
that
I
met
in
the
field
that
he
worked
at
over
at
the
Solomon
Fuller.
You
know
world-class
clinicians
that
you
know
spoke
on
his
behalf
for
the
short
amount
of
time
that
they
knew
him.
C
You
know,
I
I
knew
I
raised
the
a
street
angel
and
a
house
devil,
which
is
what
he
what
he
was,
and
you
know
he
still
remains
to
be
that
that
angel
now,
that
is
kind
of
overseeing
what
I
do
going
forward,
so
that
that
gives
me
the
push
to
be
able
to
do
it
and
know
that
if
I
can
do
one
to
hopefully
pay
it
forward,
then
that's
what
we
need.
That's.
B
D
B
C
D
B
Yeah,
my
apologies
for
not
having
that
number
I'll
have
it
for
you
next
time,
which
I
hope
you
will
join
us,
and
thank
you
for
joining
us
here
at
this
Maiden
show
the
first
show
and
do
come
back,
and
thank
you
both
very
much.
It
was
a
beautiful
conversation.
I
really
appreciate
it.
Thank
you
for
having
us.