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Description
Councilwoman Brenda Rose Warner asks Utilities Director Jack Walsh how the Water Customer Service Division is handling water shutoffs during the COVID-19 pandemic.
A
Hi
I'm
Brenda
Warner
I,
am
the
council
person
for
district
tooth
of
the
city
of
Koko,
and
I
am
here
today
with
Jack
Walsh,
our
Utilities
Director,
the
man
who
keeps
your
water
flowing
and
we're
going
to
talk
to
Jack
about
how
the
city
of
Koko
is
dealing
with
supplying
water
to
our
residents
and
majority
of
Brevard
County
in
the
middle
of
this
crisis.
Hi
jack,
thanks
for
coming
in
today,
really
appreciate
it.
I
know
you're
busy
check.
A
B
First
off,
as
you
know,
council
went
ahead
and
waived
the
shut-off
requirements,
and
so
currently
we're
not
shutting
off
anybody's
water.
Any
water
that
was
due
to
be
shut
off
or
any
even
upcoming
will
be
held
in
abeyance
until
further
notice.
So
that's
the
first
thing,
so
people
will
continue
to
be
able
to
have
those
basic
services,
but
I
would
encourage
that
folks
that
we
understand
that
people
are
going
to
be
getting
into
tight
financial
situations,
and
we
would
only
ask
that
they
reach
out
to
our
customer
service
department
contact
them.
B
We
understand
they
may
not
be
able
to
make
any
payment
or
some
payment,
but
some
payment
would
be
certainly
better
than
other.
We,
of
course,
prefer
to
keep
the
revenues
flowing
in
the
in
the
department
so
that
we
can
obviously
continue
to
purchase
the
chemicals
and
continue
to
treat
the
water
for
everybody
to
enjoy,
but
we'd
ask
them,
certainly
reach
out
to
our
customer
service
department
and
work
out
a
payment
plan,
and
just
let
us
know
where
you
are
in
this
in
this
process.
Thank.
A
You
Jack
I,
really
appreciate
you
taking
the
time
to
come
in
today
and
talk
to
our
constituents
about
what's
going
on
with
our
water
system
and
if
you
all
have
any
questions
you
can
go
to
our
website
at
koko,
FL
org
and
please
keep
those
questions
coming
we're
here
to
serve
you.
We
want
to
make
sure
your
questions
are
answered
so
that
you
can
be
comfortable
with
the
services
that
the
city
of
Koko
is
providing
to
you.
Thank
you.