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From YouTube: Clerk of Munipal Court Audit
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A
Good
morning,
good
morning,
everyone,
how
are
you
doing
good?
I
wanted
to
take
an
opportunity
to
share
with
you
about
the
recent
audit
that
I
completed
on
the
clerk
of
municipal
court.
That
audit
was
requested
by
outgoing
clerk
vivian
creighton
bishop.
She
was
actually
in
office
for
27
years
and
she
left
december
of
2020..
A
The
new
clerk
is
reginald
thompson.
I
think
councilor
tucker
pointed
him
out
that
he's
here
today
to
hear
the
results
of
his
audit.
The
audit
was
authorized
by
council
in
december
twenty
twenty.
Let
me
tell
you
a
little
bit
about
clerk
of
municipal
court.
It
supports
the
activities
of
the
sheriff's
department
and
they
handle
legal
proceedings,
including
civil
suits,
with
settlements
less
than
fifteen
thousand
dollars
and
criminal
cases.
A
A
They've
got
15
full-time
employees
and
an
annual
budget
of
600
760
000
a
year
in
fiscal
year,
2020
they
collected
about
two
hundred
and
eleven
thousand
dollars
in
court
cost,
but
don't
let
that
number
alarm
you?
It
is
actually
down
generally.
That
number
is
about
two
hundred
and
fifty
thousand
dollars,
but
with
the
covet
issues
that
came
up,
civil
cases
were
suspended
for
the
months
of
march
april
and
may
so
the
numbers
are
actually
down
about
16
percent.
A
Let's
talk
a
little
bit
about
the
audit
process.
The
first
thing
we
start
out
with
is
an
entrance
conference
and
it's
an
opportunity
to
sit
down
and
talk
with
the
auditor
and
the
department
prior
to
the
audit,
so
that
everyone
knows
what
to
expect
that
entrance
conference
can
be
attended
by
anyone.
The
department
head
chooses,
it
could
be
just
the
department
head
or
it
could
be
the
entire
department.
A
This
particular
conference
was
attended
by
the
clerk
himself
reginald
thomas
and
his
chief
deputy
clerk
wendy
lewis.
It's
an
opportunity,
it's
not
just
a
one-way
street.
When
you
go
in
and
do
an
audit,
it's
a
give-and-take,
they
have
got
issues
that
they
would
like
to
see
addressed
or
areas
of
concern
that
they
may
like
some
help
or
suggestions
with.
So
we
kind
of
lay
out
a
great
a
great,
I
guess
some
groundwork
for
the
audit.
A
A
So
let's
talk
about
the
actual
audit.
The
first
thing
I
did,
especially
in
light
of
kovud,
was
I
tried
to
do
a
lot
of
ground
work
prior
to
actually
going
on
site.
I
sent
them
an
email
and
just
gave
them
an
entire
list
of
all
the
different
things
that
I
would
be
looking
at
and
reviewing
for
the
audit.
A
A
A
The
first
thing
I
took
a
look
at
was
the
odyssey
system.
Our
new
court
management
system
wants
to
let
everyone
know,
and
you
should
be
very
happy
that
the
personnel
in
this
department
is
fully
integrated
and
completely
engaged
with
the
system
they
start
using
at
eight
o'clock
in
the
morning,
and
they
shut
it
down
at
five
o'clock
in
the
afternoon.
A
A
They
felt
that
there
was
a
lot
of
redundancy.
He
was
asking
the
same
questions
over
and
over.
They
felt
like
it
was
very
repetitive
and
took
a
long
time
to
do
anything.
Well,
as
an
auditor
sitting
and
watching
the
process,
I
can
tell
you
all
those
things
that
they
mentioned
are
very
very
valid,
but
actually
the
system
is
doing
exactly
what
it
needs
to
be
doing
all
of
the
questions.
The
redundancy.
A
A
For
example,
if
a
citizen
comes
in
and
makes
a
payment
for
a
service,
they
do
not
get
a
receipt
immediately,
so
we
are
still
using
hand-written
unnumbered
receipts
in
order
to
give
a
customer
a
final
transaction
support.
It
would
be
very,
very
nice
if
we
could
immediately
enter
information
into
the
system
and
get
a
system
generated
receipt,
but
based
on
the
time
it
takes
to
do
that.
That
would
be
adverse
to
the
citizen.
It's
best
to
go
ahead
and
get
them
out
the
door.
A
The
next
thing
that
I
reviewed
was
in
court,
which
is
an
online
access
system.
Citizens
can
go
out
from
anywhere
in
the
country
or
maybe
anywhere
in
the
world
or
wherever.
There's
internet
24
hours
a
day,
seven
days
a
week
and
they
can
request
services
from
the
municipal
court.
They
also
pay
in
court
with
a
credit
card.
A
What
happens
every
day?
Is
personnel
comes
into
municipal
court?
They've
got
emails
from
in
court
about
the
activity,
unfortunately,
there's
not
an
interface
with
odyssey,
so
what
we
have
to
do
is
retrieve
that
information
enter
it
into
odyssey,
and
we
make
a
note
that
we've
got
money.
That's
coming
every
couple
of
weeks
in
court
sends
a
check.
We
reconcile
the
check
to
the
money
that
we're
expecting
and
the
check
goes
to
the
bank,
I'm
very
happy
to
say
that
that
process
is
happening
very
timely
and
the
work
is
being
done
very
accurately.
A
As
far
as
citizen
payments,
we
are
still
at
the
point
in
the
municipal
court
area,
where
we're
accepting
cash
in
checks.
Only
there
is
a
high
risk
tool
that
is
being
used
in
the
department
and
that's
a
cash
box.
I
know
everybody
knows
what
that
is:
it's
almost
like
petty
cash,
it
is
being
anytime.
A
Looking
at
daily
and
monthly
reconciliations.
I
want
to
tell
you
this
is
a
highly
structured
process
in
this
office.
It
was
absolutely
amazing
how
engaged
management
is.
Everyone
knows
the
routine
at
four
o'clock.
Management
goes
around
and
looks
at
all
of
the
work
on
everyone's
desk
to
see
what
they've
done
for
the
day
and
where
they
stand.
A
A
Took
a
look
at
the
bank
statements
and
reconciliations
for
the
prior
three
years.
No
findings
looked
at
gcic
and
I've
looked
at
this
in
several
of
the
court
offices
that
I've
been
in
and,
like
everyone
else
that
process
is
behind,
but
in
this
department
it's
very
actively
managed
in
order
to
do
gcic,
you
must
be
specially
trained,
and
I
believe
it's
this
month
they
have
got
several
additional
personnel
going
and
being
trained
to
be
able
to
tackle.
These
issues
did
a
payroll
audit.
A
No
findings
did
a
budget
review
of
fiscal
years,
18,
19
and
20,
and
they
are
consistently
under
budget
the
recommendations.
I
think
we
need
to
somehow
address
the
odyssey
system
and
the
system
generated
receipts.
A
The
citizens
should
have
the
ability
to
pay
with
a
credit
card
and
not
just
cash
or
check.
I
think
if
we
can
implement
that,
that
is
going
to
negate
a
little
bit
of
the
negativity
of
not
getting
receipts
from
the
odyssey
system
because
number
one.
If
you
can
use
a
credit
or
debit
card,
you're
no
longer
needing
to
do
cash.
Maybe
we
can
reduce
those
types
of
transactions
and
a
credit
card
machine
gives
you
a
system
generated
receipt,
also
with
reginald
being
new
to
the
department.
I
suggested
that
he
form
some
banking
relationships.
A
A
There
are
not
boxes
of
filing
that
you
have
to
walk
around
scattered
throughout
the
office.
There
is
not
old
office
equipment
on
shelves
collecting
dust,
it
is
a
very
pleasant
work.
Environment,
employee
morale
was
excellent.
There
was
a
large
amount
of
teamwork
and
I
would
like
to
tell
reginald
thank
you
very
much
for
doing
a
great
job.
It
was
a
very
pleasant
audit
in
speaking
with
him
about
it.
He
says,
they're,
currently
working
on
the
credit
cards
and
he's
working
on
his
banking
relationships.