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Description
East Side Union High School District Counselor, Jessica Gonzalez-Cedillo and EOC Public Information Officer, Corina Herrera-Loera talk about mental health and how to provide support to our loved ones during this pandemic.
Recorded November 20, 2020.
The City of Cupertino would like to express its thanks to the County of Santa Clara for the use of their video materials during the COVID-19 pandemic.
For more information regarding the impact of the COVID-19 outbreak in Cupertino, please visit https://www.cupertino.org/coronavirus
C
Good
morning
my
name
is
corina
herrera
public
information
officer.
Here
at
the
emergency
operations
center
with
santa
clara
county
welcome
to
facebook
live,
we
will
be
taking
off
our
mask.
Well,
I
will
be
taking
off
my
mask
during
this
segment,
so
you
can
understand
me
more
clearly
and
our
asl
interpreters
can
also
understand
and
interpret.
C
C
D
So
I
would
like
to
first
emphasize
and
make
it
very
clear
and
normalize
that
all
of
this
is
normal.
It's
normal
to
feel
anxious.
It's
normal
to
feel
depressed
to
feel
isolated.
The
world
is
changing.
The
world
has
always
changed
right.
We've
always
experienced
different
changes
right,
but
sometimes
you
know
when
things
happen
or
changes
happen
across
the
globe
or
across
the
country.
For
us,
we
don't
feel
that
impact,
because
it
isn't
directly
affecting
us
right.
D
So
this
time
change
came
fast,
it
came
unexpected
uninvited
and
it
is
affecting
the
entire
world
in
the
same
way,
some
of
us
more
than
others.
Obviously
so,
we've
had
to
make
adjustments
from
one
day
to
the
next
literally,
and
those
adjustments
have
impacted
our
lives
right.
Those
adjustments
are
made
to
our
lives
our
daily
routines.
D
Some
of
these
changes
are
self-imposed.
Some
of
these
changes
are
imposed
by
external
demands,
right,
like
what
we're
having
to
do
with
our
masks-
and
you
know
social
distance,
not
gather
with
family,
and
so
all
of
this
is,
is
really
testing
our
resilience,
our
spirit,
our
emotional
state,
right,
because
uncertainty
leads
to
anxiety
right.
So
we
we
don't
know,
what's
next,
we
don't
know
what's
going
to
happen
right.
Social
isolation
leads
to
loneliness.
D
So
all
of
these
feelings
that
we
are
all
going
through
because
we
are
all
going
through
them
definitely
impacts
us
and
this
definitely
normal,
and
so,
when
you
start
to
feel
these
emotions
or
become
and
part
of
this
state
of
mind,
it
is
really
really
important
that
you
do
seek
help
that
you
do
seek
the
resources
that
the
county
has
laid
out
for
us.
There
also
are
resources
that
you
know
your.
You
know.
D
C
Thank
you
and
what
would
you
as
a
counselor,
you
know
at
a
high
school
seeing
youth?
Would
you
say
that
there
are
more
youth
seeking
services
nowadays
during
this
time
you.
D
Know
what
I'm
here
at
the
school
that
I'm
at
and
we
definitely
see
the
self
referrals
right,
the
students
asking
for
the
help,
because
they
know
they
are
being
impacted.
They
know
that
this
is
affecting
them
very
much
emotionally
and
mentally,
and
we
work
with
our
social
worker
who
we
make
the
referrals
to,
and
she
has
definitely
seen
a
big
increase
in
self
referrals
right,
because
usually,
what
happens
here
is
the
teachers
or
staff
members
or
counselors
who
work
directly
with
the
students
will
make
that
referral
to
our
social
worker
right
either.
D
She'll
start
meeting
with
them
or
she'll
refer
them
out
to
out
outside
community
resources
and
agencies,
and
this
time
around
what
she's
seen
is
an
increase
in
self-referral.
So
students
are
actually
seeking
that
help
because
they
know
they
need
it
and
they
feel
that
it's
going
to
help
them.
That's.
C
Great
to
hear
you
know,
especially
the
youth
seeking
those
services
on
their
own,
and
so
you
know
we
want
to
encourage
right.
Like
jessica
mentioned,
we
want
to
encourage
adults
to
also
do
that
and
something
else
I
want
to
touch
on
as
we've
discussed
is
the
stigma
you
know.
Stigma
will
start
with
stigma
around
covert
19
right
what
that
means.
If
I
have
it,
you
know
I'm
not
going
to
say
anything
because
I'm
going
to
be
looked
at
differently.
C
You
know
people
are
not
going
to
want
to
invite
me
or
talk
to
me,
and
so
we
need
to
get
away
from
that.
You
know
making
it.
You
know
we
didn't
invite.
As
jessica
said,
we
didn't
invite
this
disease,
you
know
into
our
communities,
and
so
it's
not
something
that
we
created
and
it's
something
we
can't
see,
and
so
anybody
can
get
it.
Anyone
can
get
it
at
any
time,
and
so
we
need
to
normalize.
C
You
know
that
if
we
do
have
it,
we
need
to
speak
up
and
say:
hey,
I'm
not
feeling
well
right
or
I
tested
positive,
and
I
know
I
have
it.
I
can't
see
you.
I
can't
come
to
work.
You
know
our
children
cannot
see
each
other.
We
need
to
be
honest
with
ourselves
and
with
others.
Also,
you
know,
we
know
somebody
that
has
it.
We
need
to
be
understanding.
We
need
to
support
right.
C
C
Let's
not
talk
to
them
or,
let's
not
see
them,
we
get
to
support
one
another
and
we
get
to
come
closer,
especially
during
these
times
to
lower
these
numbers,
and
you
know
we
sometimes
have
family
members
that
you
know
want
to
come
over
want
to
invite
us.
We
get
to
be
honest
and
say
you
know
not
today,
not
anytime
soon,
you
know.
For
now.
We
know
that
it's
14
days
a
quarantine,
but
even
that
right.
C
If
we
can
stay
away
from
folks
longer,
then
then
let's
do
that
and
seek
out
services
resources
for
a
county.
You
know
if
you
need
to
quarantine
yourself
and
you
live
with
others,
you
know,
and
you
can't
be
there.
We
have
resources
so
just
call
and
make
sure
that
we
support
one
another
to
maintain
those
numbers
from
going
higher.
We
need
to
get
those
numbers
down
and
so
jessica
in
regards
to
mental
health
services.
You
know
we
also
know
in
certain
communities.
C
C
You
know
whether
it's
help
for
themselves
or
help
for
their
children
or
even
a
niece
and
nephew.
You
know
a
family
member.
What
would
you
say
around
that.
B
D
We
shouldn't
be
ashamed
right.
We
shouldn't
be
ashamed,
that
we're
sick
or
that
we,
you
know,
have
covered
or
that
we've
had
it.
We
shouldn't
avoid
seeking
help.
We
should
say
that
we,
if
we've
been
around
other
people,
we
should
share
that,
because
that
is
acting
in
a
responsible
way
right.
We
as
an
adult,
are
modeling
how
to
deal
with
an
issue
how
to
deal
with
a
problem
to
our
younger
generation
to
our
children.
D
If
we
have
children
in
our
homes
right
and
so
when
you
take
responsibility
and
you
hold
yourself
accountable
or
you
take
that
accountability
like
you
know
what
I
I
have
I've
tested
positive,
you
know.
I
know
we
were
having
dinner
outside
or
whatever
it
was
last
week,
and
I
really
need
you
to
go
and
make
sure
you
get
checked
or
it's
part
of
our
responsibility
as
human
beings,
as
as
members
of
the
society,
to
keep
one
another
safe
right.
D
That's
what
we're
doing
we're
not
trying
to
become
more
isolated
or
become
you
know
the
black
sheep,
or
what
have
you
it's
about
building
community
having
the
just
the
responsibility
of
empathy
and
to
make
sure
that
everyone
around
you
is
okay
right
and
when
we
do
that,
when
we
make
sure
that
to
check
in
or
to
you
know,
say
you,
I
need
help
we're
modeling
to
our
children,
how
to
solve
problems
right,
how
to
deal
with
issues
right
and
if
the
more
we
do
it,
the
more
we
normalize
it
the
more
it's
going
to
to
be
okay
and
to
be
part
of
what
we
do
moving
forward
right.
D
This
is
a
time
where
we've
really
had
to
we've
had
to
reinvent
ourselves
right
and
really
look
inside
reflect.
You
know
how
do
I
want
to
move
forward
in
life?
How
what
kind
of
a
human
being
do?
I
want
to
be
right-
and
this
is
definitely
a
moment
in
time
where
we
get
to
do
that
right.
It's
not
easy.
Making
changes
are
not
easy,
as
we
all
are
dealing
with
right,
but
it's
so
so
important
to
do
that,
not
just
for
yourself,
but
for
everyone
around
you.
D
C
Thank
you
and
I
love
that
right.
It's
a
it's
a
physical
help
with
the
cobia
and
that
mental
health
and
emotional
part
right
like
when
we
have
a
need
to
then
seek
out
that
support
or
help
one
another
you
know
mentioned.
I
have
a
friend,
I
have
resources
and
services
where
you
know
I
have
a
number
where
you
can
call
at
any
time,
especially
when
we
start
seeing
some
of
the
signs
and
we'll
be
going
over
that
in
a
little
bit
and
before
we
go
into
that.
C
I
I
do
want
to
talk
about
the
you
know.
Just
me
feeling
you
mentioned
a
little
bit
about
the
isolation
that
loneliness
where
sometimes
it's
like
you
know,
you're
at
home,
you're
like
it
must
just
be
me
feeling
this
way.
You
know,
why
is
everybody
you
know
feeling
great
or
doing
great?
You
know.
Why
do
I
feel
like
that?
Can
you
talk
a
little
bit
about
that
feeling
and
how
can
someone
someone
process,
maybe
that
negative
energy
into
something
positive.
D
Right
so
when
we
are
isolated
or
when
we
are
alone
most
of
the
time
we
feel
like
it's
just
us
right,
we're
the
only
ones
who
are
dealing
with
that
issue.
We
we
we've
lost
that
connection,
that
physical
connection,
that
we've
all
been
used
to,
that
we've
all
known
right
so
again,
going
back
to
that
everything
that
we've
known
to
be
normal
right
now
has
changed
for
us.
D
Our
routines
have
been
disrupted,
so
things
that
we
can
do
for
ourselves
and
to
change
his
negative
energy
into
a
positive
energy
and
positive
way
of
moving
forward
is
to
tune
out
for
some
time
right.
So
we're
receiving
all
that
information
overload
and
when
a
lot
of
that
information
is
negative
or
it's
it's
just
kind
of
like
a
downer
right.
It
makes
you
feel
really
like
sad
and
overwhelmed
you're,
naturally
going
to
feel
that
same
rate,
right
you're,
going
to
feel
that
negative
energy
that
the
just
the
sad
information
about
rates
going.
D
I
mean
percentages
going
up
of
covet
cases.
The
death
rates
going
up-
that's
heavy
stuff,
so
it's
important
to
for
you
to
build
like
I'm
sorry
boundaries
right
like
say,
I'm
only
going
to
look
at
my
news
or
the
updates
for
my
account
or
for
my
city
and
to
see
make
sure
everything's.
Okay,
no
changes
have
been
made.
I
don't
have
to
make
any
changes
to
my
daily
routine
and
then
turn
it
off
right
and
then
tune
into
something,
that's
positive.
That
makes
you
laugh.
That
brings
you
joy.
That
brings
you.
D
Peace
and
those
things
are
very,
very
important,
so
setting
boundaries
with
the
information
that
you're
receiving
is
very
important.
The
other
part
is
that
you
know:
we've
had
our
routines
disrupted,
so
finding
a
new
routine,
a
new
daily
routine,
is
going
to
help
you
right.
Building
new
habits.
Waking
up,
maybe
this
time
around
you.
We
don't
have
to
worry
about
that
commute.
So
that
gives
us
time
to
wake
up.
Have
some
tea
or
some
water,
you
know,
do
a
mini
meditation
or
stay
outside
breathe
in
some
fresh
air.
D
C
My
suggestions,
thank
you
so
much,
and
I
do
want
to
highlight
some
of
the
resources
that
we
have
here
in
the
county
to
our
behavioral
health
services,
and
so
the
phone
number
that
we
have
here
for
our
call
center
for
behavioral
health
services
is
1-800.
C
And
you
will
see
on
the
screen
a
list
of
the
different
phone
numbers
and
resources
that
we
have
and
let
me
just
go
back
to
that
call
center
number.
When
you
call
you
will
have
an
option
from
various
choices.
The
first
one
will
be
the
suicide
hotline
you
know
and
depending
on
the
needs,
you
will
then
mark
and
go
to
the
to
that
choice.
C
The
second
one
will
be
the
mobile
crisis
line
where
somebody
can
come
out
and
we
have
behavioral
health
services
providers
coming
out
and
can
respond
mobily,
and
then
we
have
an
urgent
mental
health
services
option
and
then
the
next
one.
We
have
a
referral
to
mental
health
or
substance
use
services
and
then
the
next
one
will
be
general
information,
and
so
these
are
the
different
options
that
we
have.
C
You
know
if
you
don't,
if
you're
calling-
and
you
know
it's
an
emergency-
obviously
you
know
you
will
be
encouraged
to
call
9-1-1
depending
on
the
situation,
but
there
are
many
services
and
resources
in
our
county
for
behavioral
health,
for
mental
health
resources,
and
so,
as
jessica
mentioned
earlier,
you
know
we
know
that
gyms
are
being
closed.
We
know
that
you
know
some
of
us
had
gone
back
somewhat
to
our
regular
routines,
where
we
were
working
out
or
or
doing
things.
C
You
know
that
were
making
us
and
helping
us
kind
of
feel
a
little
bit
more
normal
and
we
had
to
close
down
right
and
go
back
to
the
purple
tear
I
just
want
to
highlight.
You
know
right
now,
jessica,
since
we
can't
visit
one
another
and
we
can't
see
you
know,
people
that
we
were
maybe
seeing
you
know,
because
we
were
at
the
point
where
we
were
gathering
with
two
other
families.
C
You
know
what
can
you
highlight
and
maybe
even
you
know
mention
again
right
that
that's
healthy
for
our
families
during
this
time,
especially
maybe
during
the
holidays.
You
know
that
are
coming.
People
had
maybe
other
ideas
of
what
they
were
gonna
do,
but
we
have
to
come
back
and
you
know,
stay
home
this
holiday,
these
holidays
coming
up
any
thoughts
on
that.
D
So
again,
it's
all
about
reinventing
ourselves
right
and
it's
really
hard,
and
I
understand
right
because
it's
a
it's
a
change
and
change
in
what
we
use
we've
been
used
to
so
really
thinking
about
what
are
other
ways
that
I
can
connect
right
with
my
immediate
family.
What
can
I
do?
What?
How
can
I
make
this
different?
How
can
I
make
this
a
little
bit
more
special
right
or
this
dinner
tonight?
What
have
you
or
this
birthday?
How
can
I
make
it?
D
D
It
was
not
just
in
another
country,
but
you
know
across
the
state
or
in
another
city,
so
reinventing
ourselves,
but
also
looking
back
at
what
we
used
to
do
to
communicate
and
stay
in
contact
with
people
right.
I
think
those
are
really
important
things
to
kind
of
just
think
about.
It
could
be
a
really
great
family
conversation
over
dinner
about
okay.
So
what
what
can
we
do
differently?
What
would
you
like
to
do
right?
What
can
we
do?
D
D
Let's
how
about
we
call
him
and
or
how
about
we
set
up
a
zoo
meeting,
so
we
can
talk,
and
you
know
just
connect
and
catch
up,
just
different
things
or
things
that
we
started
to
do
at
the
beginning
of
their
shelter
and
pleasure
when
the
pandemic
first
came
here
to
us
to
just
keep
connected
and
try
to
stay
hopeful
right,
yeah,
because
that's
all
we
can
do
those.
C
Are
great
ideas
you
know,
and
so
it's
all
about
lifting
the
spirit
right
of
ourselves
of
our
families
of
those
around
us.
You
know
another
idea
I
heard
from
one
of
our
co-workers
was
like
you
know.
We
can't
go
out
and
have
christmas
with
others,
but
we
can
bring
christmas
home.
You
know
and
so
those
little
things
that
really
lift
that
spirit
for
yourself
and
others
around
you
right.
Thank
you
so
much
jessica
for
joining
us
today.
I
appreciate
you
coming.
C
You
know,
to
share
your
wisdom
with
us,
and
so
you
know
to
the
community
out
who's
watching
us.
You
know,
let's
remember
you
know,
maintain
social
distancing,
wear
our
face
masks,
you
know,
make
sure
to
wash
your
hands
and
make
sure
that
your
holiday
plans
look
different
from
last
year.
If,
for
some
reason
they
look
sit
the
same,
there's
something
wrong
this
year.
We
need
to
make
sure
that
they're
different,
and
so
with
that
also
I
want
to
highlight
some
of
the
testing
resources
that
we're
having
in
our
county
coming
up.
C
We
will
have
a
testing
site
in
the
east
side
of
san
jose
on
story
and
king
next
to
the
cardenas
shopping
center
in
that
shopping
center.
Next
to
the
store,
you
will
see
a
clock
tower
and
go
in
through
those
doors
you'll
see
on
the
screen.
You
know
where
it's
at
located
and
then
also
the
times
it
will
be
next
wednesday
and
then
there
will
also
be
a
chan,
an
opportunity
in
december
to
also
go
there
and
get
tested
so
make
sure
you
do
that
and
then
also.
C
I
want
to
highlight
that
just
because
you
get
tested
and
you
test
negative,
it
does
not
give
you
a
pass
to
travel
or
to
be
around
others.
You
know
other
than
your
household.
What
it
means
is
just
that
in
that
moment
you
tested
negative,
because
you
don't
know:
what's
happened
after
that,
and
so
usually
you
receive
your
test
could
be
from
three
days
to
maybe
a
week.
You
know
or
more
there's
things
and
people
that
you've
come
in
contact
with
between
that
time.
C
You
don't
know
what
they've
been
who
they've
been
around,
and
so
it
does
not
give
you
a
pass.
So,
just
remember
that
you
know
it's
for
the
moment
in
time.
We
get
to
continue
to
test
ourselves.
If
we're
frontline
workers
we
get
to
test
ourselves
every
two
weeks.
You
know
if
you're
not
try
to
get
tested
monthly,
we
need
to
make
sure
we
bring
our
rates
down.
Everything
we
do
will
support.
As
we
know,
we've
done
it
before
we
brought
our
numbers
down,
we
can
do
it
again.
We
just
gotta
tighten
up.