►
Description
Health officials from the County of Santa Clara answer questions from community members and business owners regarding the current COVID-19 related Health Order. These questions were sent via the County's Call Center, their website and through Facebook.
Recorded June 19, 2020.
The City of Cupertino would like to express its thanks to the County of Santa Clara for the use of their video materials during the COVID-19 pandemic.
B
Hi
everybody
thank
you
for
joining
us,
I'm
Larry
little
public
information
officer
here
at
the
county's
Emergency
Operations
Center,
and
today
we're
going
to
take
a
few
moments
to
answer
some
of
your
questions
that
have
come
to
us
via
Facebook,
as
well
as
our
web
site
FAQ
and
through
our
call
center.
In
just
a
moment,
my
colleagues
and
tane
and
Todd
will
be
joining
me
to
assist
in
answering
some
of
those
questions,
but
first,
let's
bring
you
up
to
date
on
information
as
it
relates
to
Kovac
19
in
the
County
of
Santa
Clara.
B
Here
you
can
see
our
data
dashboard.
This
was
created
based
on
feedback
from
the
community.
As
of
yesterday,
we
have
3363
total
cases,
152
deaths
and
one
new
death.
Of
course,
our
condolences
go
out
to
the
families
who
have
lost
loved
ones
due
to
kovat
19,
and
we
are
wishing
everyone
suffering
from
kovat
19-8.
Speedy
recovery
just
want
to
take
a
few
moments
to
go
through
the
data
dashboards.
B
Here
some
of
the
information
you
can
see
the
age
groups
separated
here
based
on
some
of
our
cases
and
I,
know
some
people
think
they're
too
young
to
get
it.
But
you
can
see
that
our
age
group
21
to
30
is
14.2%,
while
the
61
to
70
year
old
group
is
at
11.3%.
So
pretty
much
everyone
is
affected
here.
So
we
want
you
to
continue
to
practice
social
distancing
as
well
as
well
as
wearing
your
face
coverings
or
when
you
are
out
to
slow
the
spread
of
covered
in
nineteen.
B
B
They
make
up
forty
two
point:
seven
percent
of
our
total
cases
here
in
the
county,
our
Asian
community
17.5%,
and
then
we
have
our
black
community
1.8
percent
and
that
almost
reaches
what
the
total
population
is
of
the
people
of
African
descent
here
in
the
county,
and
you
can
see
here
where
our
other
and
white
make
up
about
31%
and
that's
why
such
a
focus
on
people
of
color
getting
tested,
because
we
want
to
slow
the
spread
of
the
virus.
Of
course,
you
can
check
out
this
information
for
yourself
at
SCC.
B
Gov
for
/
corona
virus
also
want
to
let
you
know
that
I
have
removed
my
face,
show
covering
or
mask,
and
so
will
my
colleagues
who
would
join
me
in
just
a
moment,
and
this
is
so
we
don't
sound
muffle
and
you
can
understand
everything
we
are
saying.
As
you
may
know,
the
state
of
California
is
allowing
several
businesses
to
open
today,
but
we
found
out
earlier
this
week
that
personal
care
services
such
as
salons
tanning,
salons,
nail
care
services,
barber
shops
and
gyms
will
not
be
able
to
open.
C
Face
book
library
thing
will
be
on
the
current
status
of
the
county's
public
health
order
in
that
of
the
beauty,
industry,
crystalline
care
services,
gyms
and
fitness
centers.
The
state
of
California
is
allowing
more
businesses
to
open
this
fighting
219th
care,
male
beauty
and
personal
care.
Salons
are
not
reopening
this
Friday
in
Santa,
Clara
County,
the
Santa
Clara
County,
Public
Health
Alert
remains
the
same,
and
we
wanted
to
send
some
times
date
to
talk
more
about
their
reasons.
Why?
Behind
that
so.
B
We're
going
to
go
ahead
and
stop
that
and
we
are
working
with
several
industries,
so
we
can
open
safely.
I
want
to
go
ahead
and
bring
Todd
in.
So
we
can
begin
to
answer
some
of
the
questions.
I
know
we
were
very
disappointed
to
find
out
that
the
salons
were
not
open
because
I've
learned
how
to
cut
my
own
hair,
but.
D
B
B
C
B
A
D
B
D
We
actually
do
get
this
question
quite
a
bit.
People
are
allowed
to
leave
the
county,
but
only
to
do
essential
activities
which
include
hiking
biking
golf
in
an
approved
manner.
That
would
be
consistent
with
what
our
order
allows
to
go
to
work
and
commute
home.
You
would
not
be
allowed
to
conduct
those
activities
that
our
order
is
not
currently
allowing
for,
and
you
would
also
need
to
check
the
website
of
the
jurisdiction
that
you'll
be
traveling
to
to
ensure
that
you
are
actually
in
compliance
with
what
they're
providing
their
community
as
well.
You.
B
Know
I
saw
a
lot
a
lot
of
comparing
goes
on
yes
with
hoots
open.
What
county
is
open
this
and
we
haven't
opened
that
a
lot
of
people.
We
saw
we're
comparing
this
county
to
Santa,
Cruz,
County
and
Santa
Cruz.
They
are
opening
gyms,
they
are
opening
barber
shops,
but
in
Santa
Cruz
County
they
have
a
population
of
less
than
300,000
people.
Here
in
this
county
we
have
two
million
people.
So
it's
it's.
It's
not.
It's
I
said
it's
a
grape
and
grapefruit
comparison.
Absolutely.
B
D
Generally,
the
facility
shouldn't
have
any
sides,
so
it
should
be
an
open
space
that
was
previously
allowed
to
allow
for
free-flowing
air,
because
we've
obviously
know
that
having
a
solid
air
flow
helps
prevent
the
spread
of
Kovan
19.
So
we
are
encouraging
people
to
call
the
restaurant
find
out
if
they're
allowing
their
outdoor
space
to
be
open.
At
this
time.
You
can
also
contact
the
cities
to
ensure
that
that
business
is
being
in
compliance
with
the
local
zoning
laws,
but
their
outdoor
space
as
well.
B
D
A
good
question,
I
know,
that's
a
comment:
we
consistently
get
as
work,
and
we
find
like
just
a
hub
of
information
is
where
these
facilities
are
actually
allowed
to
operate.
We
at
this
time
we
don't
have
a
master
list
of
all
the
facilities
in
the
county,
so
we
kind
of
are
encouraging
you
to
contact
your
restaurants,
support
them
if
they're
not
also
providing
that
outdoor
dining
for
takeout
and
delivery
and
so
forth.
So.
B
B
Ahead
and
bring
into
an
a
but
in
the
meantime,
while
we're
doing
that
one
question
one
statement
just
came
in
said
they
never
seem
to
address
my
questions
or
concerns
and
we
have
an
FAQ
team.
It's
one
of
the
call
center
team
working
seven
days
a
week,
answering
questions.
Also
you
can
go
to
the
website
here
to
frequently
asked
questions
because
a
lot
of
the
questions
there's
a
commonality
of
a
lot
of
questions
that
are
being
asked,
and
you
can
find
the
answers.
By
going
to
the
website
and
going
to
the
frequently
asked
questions.
B
E
B
Some
businesses
have
already
opened
in
sec.
This
is
what
the
question
is
saying
and
they
are
on
the
list
that
they're
supposed
to
be
closed.
They're
not
permitted
to
be
open
under
the
current
health
orders.
Howís
is
helpful
to
those
businesses
that
are
following
the
rules.
This
is
what
this
business
owner
wants
to
know.
So.
E
It's
really
important
that
we
have
everyone:
our
community
follow
the
public
health
order
and
all
of
the
protocols
and
social
distancing
guidelines.
So
if
anyone
in
the
community
see
someone
that
might
be
in
violation
of
the
order,
they
can
definitely
reach
out
to
us
through
filling
out
a
form
directly
on
our
website
or
con
funneled
directly
to
our
district
of
attorneys
office.
E
B
Said
district
attorney
and
I
wanted
to
run
out
the
side
door.
The
county
is
here
to
help
businesses
and
we're
not
going
around
and
writing
citations.
So
the
first
order
of
business.
When
someone
calls
is
we
want
to
educate
the
distance,
because
this
is
a
lot.
You
know
this
is
not
something
that
we've
gone
through
before
we
want
to
educate
the
business
and
make
sure
that
they
are
aware
of
what
they
should
be
doing,
because
there's
a
great
chance.
B
E
That's
a
great
question:
face
coverings
or
masks
are
required
when
anytime
you're
out
outdoors
or
Murata
or
when
you're
out
of
business,
whether
it's
outdoor
or
indoor
business.
So
as
a
customer,
you
should
look
for
the
checkmark
to
and
the
visitor
information
posted
at
that
business
to
make
sure
that
they
are
Kovan
19
prepared.
E
B
E
Definitely
is
because
that
checkmark
ensures
that
that
business
is
working
to
make
sure
you're
safe,
as
well
as
the
workers
inside
and
if
you're
a
worker
in
that
business
and
you're
concerned
about
the
social
distancing
protocols
being
whether
or
not
they're
being
followed.
You
can
call
our
office
of
labor
standards
and
enforcement
advice
flying
at
one
eight,
six,
six,
eight,
seven,
zero,
seven,
seven
to
five
to
help
make
sure
it's
that
way.
E
B
E
B
Like
that,
you
said,
because
we're
always
looking
for
the
community
to
reach
out
to
us,
one
of
our
comments
here
says
tell
us
something
new,
we're
waiting
to
hear
from
you.
What
do
you
want
to
hear?
What
do
I
mean?
What
is
it
that
you
would
like
to
know?
We
depend
on
the
feedback
of
our
community
in
moving
forward
in
this
pandemic.
Okay,
next
question
says:
a
lot
of
people
are
walking
in
my
neighborhood
with
no
masks
on,
should
they
be
wearing
masks
and
I.
Think
they're
exercising
yes.
E
B
Right
this
one's
coming
from
a
small
business
owner
says:
where
can
I
find
information
about
resources
that
are
not
working?
I
find
information
about
resources
that
are
available,
and
it
looks
like
this
came
from
someone
in
the
personal
care
business
and
they've
been
deeply
affected.
By
where
can
they
find
information
about
resources?
So.
E
If
your
family
member
or
you
know
someone
your
community
has
been
infected
by
Cova
19,
we
know
that
we
all
have,
but
if
their
need
of
you
know
things
like
food
assistance,
health
care
services,
financial,
help,
legal
assistance,
legal
assistance,
other
support
services,
the
county
is
here
to
direct
folks
to
the
right
places.
So
we
do
have
a
community
resources
page
on
our
site.
E
Again,
you
can
reach
us
again
on
the
forum
or
by
calling
2-1-1
to
help
direct
you
to
the
right
place
where
we
can
get
you
the
the
assistance
and
help
that
you
need
as
quickly
as
possible.
We
want
to
be
very
responsive
to
the
community's
needs
and
we
know
that
a
variety
of
folks
are
impacted
by
covin
18
in
a
lot
of
different
ways,
and
we
want
to
be
there
to
help
all.
B
E
If
you
tested
at
one
of
our
pop-up
sites-
and
you
did
and
if
you
tested
positive
at
one
of
these
pop-up
sites,
so
those
are
the
sites
that
change
every
week
and
where
we
post
a
schedule
of
that
you
know
on
social
media
and
on
our
website.
So
if
you
test
positive
that
a
pop-up
site,
you
will
get
a
phone
call
within
48
hours
of
the
date
that
you
tested.
People
who
test
it
negatively
through
those
pop-up
sites
will
get
their
results
via
the
mail.
E
If
you
have
not
received
your
results
at
one
of
these
pop-up
test
sites,
please
call
the
Santa
Clara
Valley
medical
connections
line
at
eight
eight,
eight,
three,
three
four
one-thousand.
So
it's
really
important
to
you,
know
kind
of
look
pay
attention
to
your
phone
or
you
know
the
mailbox
when
you
are
visiting
those
those
pop-ups
lights,
because
that
is
the
primary
way
that
they
will
get
back
to
you
and.
E
Isn't
an
age
limit,
but
depending
on
the
testing
site,
there
may
be
age
requirements.
So
if
you're
at
one
of
our
pop-up
sites,
the
all
ages
will
be
tested,
the
same
goes
for
providers.
They
should
be
testing
folks
of
all
ages.
But
if
you're
going
to
one
of
the
sites
that
are
served
by
Optim
serve
or
verily,
there
are
age
requirements,
Optim
serve
test,
folks
who
are
12
or
over
and
barely
requires
folks
to
be
18
or
over,
and
also
just
as
a
reminder.
E
E
B
Right,
hey,
thank
you
so
much
for
joining
me
and
answering
all
of
those
questions.
I'm
just
going
through
some
of
the
comments
here,
but
thank
you
so
much.
If
you
have
any
questions
just
go
to
our
website,
it
is
very,
very
useful.
You
can
go
here,
use
the
search
engine,
for
example,
if
you're
looking
for
FAQ
s,
you
just
type
in
FAQ
and
the
information
comes
up
there,
anything
you're
looking
for
you
looking
for
testing
any
information
you're
looking
for
it
is
going
to
be
there.
We
want
to
thank
you
for
watching.
B
We
know
this
is
a
very
difficult
time.
We
thank
you
for
everything
that
you're
doing
to
keep
this
community
safe.
All
the
decisions
here,
they're,
not
easy,
I
mean
they're
affecting
everyone,
but
they
are
rooted
in
science
and
safety,
and
sometimes
that
does
not
always
give
us
the
favorable
answers
to
do
the
things
that
we
want
to
do.
But
if
we
continue
to
shelter-in-place
social
distance
and
where
our
faithful
coverings,
the
numbers
are
going
to
go
down
and
we
are
going
to
get
to
a
better
place.
Many
of
you
watching
here,
you're
very
tech
savvy.
B
So
you
can
easily
go
to
google
and
search,
and
you
see
some
of
the
places
that
have
opened
some
of
the
states
that
open
too
soon
they're
seeing
a
spike
in
the
numbers,
even
in
this
state,
our
neighbors
to
the
south.
They
are
also
seeing
numbers
spike
and
we've
been
holding
steady
for
a
while.
So
we
appreciate
everything
you're
doing
we
look
to
hear
from
you.
We
want
to
know
what
you
would
like
to
know
from
us.
We
appreciate
your
feedback,
have
a
safe
weekend,
everybody
and
stay
out.
We
will
see
you
next
time.