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From YouTube: Dearborn Heights Study Session: 7/14/20
Description
The Dearborn Heights Study Session regarding Consolidated Dispatch Membership/Participation – Police Department & Grass Cutting Bids, taking place Tuesday, July 14th 2020 via Zoom.
A
B
Thank
you,
Thank
You,
Council,
chair,
Thank,
You
council
people
think
he's
no
Simms
for
being
here
before
I
get
started
on
the
presentation.
I
want
to
acknowledge
that
captain
Andrew
Zelazny
from
the
Dearborn
Police
Department,
representing
the
Dearborn
Police
Department
and
Dearborn
United
dispatch
center,
is
with
us
as
well
as
warden
as
well
as
Jordan
Selleck,
who
is
the
executive
director
of
the
conference
of
Western
Wayne.
B
And
then
Jordan
Selleck
from
the
conference
of
Western
rangelands,
the
executive
director.
She
has
a
very
good
knowledge
base
about
the
state-level
politics
that
are
involved
with
Public
Safety
access
points,
costs
of
running
them
and
the
the
mood
in
the
feel
of
the
Michigan
Legislature
on
the
need
for
consolidating
dispatch
throughout
Michigan.
So
they're
here
to
kind
of
support
the
presentation,
but
also,
if
there's
any
questions
as
levels
of
from
people
have
about
Dearborn
when
we're
done
or
from
the
conference's
western
wing.
B
D
B
B
All
right,
we
should
be
seeing
it
now
right
from
the
beginning.
So
once
again,
thank
you
for
allowing
you
to
do
this,
this
sessions
about
the
Dearborn,
Heights,
dispatch,
staffing
and
operations
discussion,
and
why
I'm
presenting
it
to
City
Council
that
it
is
my
recommendation
that
we
participate
in
the
Dearborn
United
dispatch
center.
This
came
up
approximately
four
to
five
years
ago,
when
the
idea
of
a
consolidate
dispatch
was
just
that
an
idea,
Dearborn
Heights
participated
in
that
request.
First
proposal
on
how
to
create
one
and
participate
with
one.
E
B
Years
have
gone
by
since
that
start
date.
The
dispatch
center
is
now
up
and
running
since
2018.
Many
of
those
questions
are
now
have
been
answered,
and
it
is
both
my
duty
both
operationally
and
fiscally
to
present
a
problem
that
we're
having
here
at
Dearborn,
Heights,
both
operationally
and
fiscally,
and
a
solution
that
will
be
both
beneficial
to
the
citizens,
the
residents,
the
police
officers
and
and
the
members
of
our
community
to
provide
dispatching
services.
B
So
with
that
being
said,
I'm
going
to
go
into
the
presentation
and
first
I
would
just
like
to
reiterate
what
the
mission
of
the
Dearborn
Heights
Police
Department
is
really
highlighting.
At
the
end,
the
part
that
are
in
the
middle
that
says
to
accomplish
our
mission,
the
members
of
this
department
will
work
in
cooperation
with
the
community
and
other
law
enforcement
agencies
in
a
manner
which
reflect
the
highest
degree
of
integrity
and
professionalism.
B
It
is
my
belief
doing
the
research
that
we've
done
over
the
last
three
years
that
by
joining
this
dispatch,
we
will
be
at
that
point
of
professionalism
both
for
our
communities
providing
excellent
service,
but
also
working
in
a
consolidated
atmosphere.
Being
fiscally
responsible
in
creating
the
safest
atmosphere,
we
can
draw
participants
just
to
give
you
a
historical
idea
of
why
we're
at
where
we're
at
the
city
of
Dearborn
Heights
budgets,
13
members
for
dispatch
at
any.
Given
time
since
2013,
the
maximum
amount
number
of
employees
we've
been
able
to
retain,
has
been
11.
B
B
Now
to
tell
you
what
dispatch
center
does
and
what
it
looks
like
every
shift
has
or
should
have
three
members
one
to
answer:
emergency
and
non-emergency
lines
coming
in
nine
one,
one
and
nine
emergency
lines,
someone
to
dispatch
those
over
the
radio
to
the
police
officers
and
then
a
third
dispatcher
that
does
lien,
which
is
the
law
enforcement
network
as
well
as
Fire
Rescue,
so
they're
dispatching
the
fire
trucks
and
the
ambulances
at
any.
Given
time
that
is
three
people
answering.
B
B
So
those
three
people-
that's
the
minimum
standards
that
we
run
with
here
is
the
three
is
what
we
would
like
to
see.
We
actually
had
14
optimally.
What
you
would
want
to
see
is
16
dispatchers.
So
when
one
person
was
off,
we
would
still
have
our
three
dispatchers.
We
have
no
supervisor
dispatchers,
so
a
police
super
vizor
is
the
direct
supervisor
of
our
police
dispatch,
taking
them
away
from
supervising
patrol
officers
on
the
road
they're
actually
supervising
the
dispatch
center.
So
why
is
that
important?
The
staffing
level
is
important
getting
to
just
the
stats.
B
B
Preferred
number
would
be
four,
so
you
had
a
supervisor
or
a
replacement.
So
if
somebody
could
take
a
break
only
13
times
or
13
percent
of
the
time
did
we
have
that
number
of
dispatchers
63%.
We
had
two
dispatchers
and
on
24%
of
the
dispatchers
one
out
of
every
four,
approximately
we
had
one
dispatcher
in
that
room
along
with
a
police
officer,
trained
dispatch
list.
So
what
does
that
mean?
B
If
you
see
up
in
the
top
right
corner
18
point
eight
percent
of
the
time
we
actually
took
police
officers
off
the
road
from
Patrol,
so
we
could
safely
operate
our
police
dispatch
center.
We
paid
four
thousand
three
hundred
and
eighty
three
hours
of
overtime
to
try
to
staff
that
in
2019
that's
what
police
officers
dispatchers,
whoever
we
could
get.
B
F
B
Sorry
so
we
paid
just
under
7,000
hours
of
overtime
at
that
point,
so
going
back
to
that
original
slide.
13
is
what
we're
budgeted
for.
14
would
be,
but
we
haven't
reached
that
now
in
close
to
a
decade,
and
we
are
not
alone,
the
Jordan
Selleck
from
the
conference
or
western
wing
will
confirm
that
this
is
a
statewide
problem
for
dispatching
that
they're
short
everywhere.
We've
had
open
hiring
cycles,
but
now
we're
we're
running.
We
would
either
run
our
dispatchers
into
the
ground,
which
we
can't
do
because
it's
not
safe
and
it's
starting
to
affect.
B
Instead
of
coming
to
you
with
just
a
problem,
I
chose
to
come
you
with
a
solution,
and
that
is
the
Dearborn
United
Dispatch
I
obtained
costing
for
our
first
year
for
the
Dearborn
United
dispatch.
This
is
an
all
end
price
of
886
thousand
dollars
for
our
dispatching
service
to
be
part
of
the
Dearborn
United
dispatch.
That
is
a
first
year
savings
of
just
shy
of
seven
hundred
thousand
dollars.
That
is
year,
one
level
of
a
contract
yeah,
and
that
has
and
you'll
see
that
there
were
some
big
fees
in
that
it'll.
B
B
This
is
how
much
it
would
cost
just
to
fix
our
facilities
that
are
now
17
years
old.
From
the
day
we
opened
the
door
from
the
day
of
the
build
they're,
approximately
19,
the
flooring,
the
windows,
those
things,
the
workstation.
They
are
all
going
on
19
years
old
at
this
point
ROM,
because
the
building
was
opened
in
2003
construction
started
in
2001.
B
B
They
put
us
on
notice
last
year
that
in
2020
Wolf's
before
the
end
of
2020,
it
had
to
be
replaced
found
that
they
would
no
longer
service
it.
We
did
one
extension
over
year.
We
basically
paid
30-some
thousand
dollars
for
a
patch,
but
they
will
no
longer
assist
us,
so
that
has
to
be
replaced.
We
have
an
annual
contract
for
that
as
well
for
service
and
maintenance
for
24
by
7.
The
equites
are
taping
and
the
backup
radio
systems
are
going
to
be
approximately
three
hundred
and
forty
six
thousand
dollars.
B
So
that's
where
that
number
teams
from
and
then
I
think
that's
all
of
them,
and
this
is
looking
out
for
a
recap
of
the
numbers
that
I
just
showed
you
again
one
point:
five,
seven
versus
886,
with
the
savings
of
just
shy
of
700
thousand
dollars
in
the
first
year,
going
out
to
a
second
year
and
Dearborn
could
explain
this
probably
a
little
bit
better
at
the
time,
but
the
contract
would
show
it
they
take.
They
use
the
Consumer
Price
Index.
B
They
come
up
with
our
percentage
of
calls
and
they
come
up
with
a
fee.
You
can
see
their
fee
did
go
up
a
little
bit
and
our
cost
went
down
for
the
second
year.
So
you
only
see
on
average,
roughly
three
hundred
thousand
dollars
in
savings
for
every
year.
Afterwards,
that's
with
knowing
costs
any
technology's
costs
anything
that
the
state
throws
at
us
as
a
mandatory
mandatory
technology
upgrade
anything
like
that
would
just
contribute
to
a
greater
expense
for
us
when
our
flat
rate
dollar
for
Dearborn
would
be
nine
hundred
and
four
thousand
dollars.
B
That
is
a
flat
budgetable
rate
that
we
would
know
every
year.
Obviously
they
we
would
get
that
in
a
three
I
believe
it's
a
three
or
four
year
contract
capital
as
me,
would
probably
be
able
to
expound
on
that
a
little
bit
more.
It
is
recalculated,
they
do
take
in
the
numbers,
but
it
is
it's
static
and
it
is
budgetable,
unlike
where
we're
at
now,
where
we
don't
know
what
breaks,
what
has
to
be
replaced
so
again,
a
great
savings.
B
So,
just
to
finish
up
I
know,
that's
a
lot
that
I'm
throwing
at
you,
but
the
wine
outs,
the
durable
you
know,
dispatch
center
runs
with
a
dedicated
police
supervisor
or
lieutenant
that
runs
the
entire
Center.
The
center
is
now
two
years
old.
They
have
supervisors
that
actually
manage
the
dispatch
floor
and
they
are
responsible
for
the
management
and
the
supervision
of
their
dispatchers.
That's
something
that
we
haven't
had
more.
B
It's
encouraged
at
the
state
and
the
federal
level
Western
Wayne,
County
or
West.
This
area
of
Wayne
County,
the
tri-county
area,
is
the
only
place
that
really
has
this
many
public
safety
access
points
most
doing
on
a
combined
premise
throughout
the
state.
It
eliminates
geographic
isolation.
Right
now
we
are
on
an
island
where
we
sit
on
our
radios
on
our
dispatch
centers.
We
have
Dearborn
Inkster,
Garden,
City,
Westland
and
Wayne
all
on
the
same
chant
all
on
the
same
dispatch
send
Dearborn
Heights
sitting
in
the
middle
of
all
of
those
by
ourselves.
B
So
when
something
happens,
when
we
need
to
know
what's
going
on
a
bordering
street,
we
actually
have
to
communicate
via
outside
line
rather
than
monitoring
right
within
our
own
dispatch
center,
so
that
that
causes
confusion
and
many
times
the
consolidation
of
dispatch
speeds
up
that
process
and
then
finally,
our
dispatch
center
there
deerwhat
Dearborn
United
dispatch
center
is
reaching
its
capacity
and
the
Dearborn
Heights
dispatch
center,
on
which
every
member
of
council
was
invited
to
come,
see
many
did,
and
they
also
were
invited
to
see
Dearborn
center.
Our
dispatch
center
is
almost
twenty
years
old.
B
We
have
to
do
a
complete
upgrade,
which
would
just
be
an
entirely
new
cost.
That
I
showed
you
some
of
it,
but
this
is
a
good
move
for
Dearborn
Heights
I
do
I
do
understand
that
I
have
great
employees
that
work
here,
but
I
am
running
them
into
the
ground.
I
am
not
able
to
provide
the
service
that
I,
think
Dearborn,
Heights
deserves
and
I
believe.
The
consolidated
dispatch
service
at
the
Dearborn
United
dispatch
isn't
the
best
option
for
the
Dearborn
Heights
residents
and
for
the
police
and
fire.
B
This
is
supported
by
chief
Brogan
and
the
Dearborn
Heights
Fire
Department.
They
are
on
board
and
ice
if
we
unmute
him
I'm
sure
he'll
have
some
comments
as
well,
so
that
that's
it
for
right
now.
I
know,
there's
a
lot
of
questions
but
I'm
going
to
stop
sharing
that
presentation.
Unless
you
want
me
to
leave
it
up.
Okay,.
D
F
First
of
all,
those
numbers
are
very
disturbing
terrible.
I
have
a
couple
questions
huzzah.
How
is
our
paid
compared
to
the
other
cities,
dispatch,
pay
and
I'd
like
to
see
a
performance
rating
of
the
staffing
for
this
Dearborn?
Are
they
a
hundred
percent
every
day
and
also
is
there
any
chance
of
getting
our
current
employees
if
we
switch
over
our
current
employees
employed
with
just
this
new
dispatch
center.
B
F
B
F
B
C
Yes,
so,
first
of
all,
thank
you
all
for
having
me
here
today.
My
name
is
Andy
Zelazny
I'm,
a
captain
of
the
administrative
division
in
Dearborn
which
oversees
the
United
Stated
dispatch
center,
so
welcome
to
Council,
Chair,
mayor
and
police
chief,
so
first
off
our
full-time
staffing
in
the
city
of
Durham
for
this
dispatch
center
is
37.
Currently
we're
currently
at
35
we're
trying
to
get
to
our
top
staffing,
but
with
retirements,
some
health
turnover
and
some
other
issues.
C
That
is
just
normal
with
these
certain
positions,
that's
where
we're
at
right
now,
so
that
is
our
goal
is
37.
We
do
carry
some
part-time
dispatchers.
That's
separate
to
this
dis
staffing
that
doesn't
affect
the
manpower
and
our
goal
is
to
get
to
that
37.
You
know
ultimately
was
the
question
about
job
positions.
C
It's
I
believe
we
had
a
separate
it's
a
separate
list
from
our
usual
hiring
list.
It
was
consistent
more
like
an
internal
posting,
so
it
was
streamlined
so
there
wasn't
they
some
the
same
steps.
What
it
did.
We
did
yeah
check
the
marks
with
our
Human
Resources
Department
I
will
say
that
anybody
with
the
Wesleyan
consolidation
that
wanted
employment
with
the
city
of
Dearborn
I
believe
it
was
ten
or
eleven
of
them.
They
all
were
given
positions
with
the
city
of
Dearborn
consolidated
dispatch
center.
C
With
this
move,
if
we
do
bring
des
moines,
does
decide
to
come
on
board
we're
looking
at
adding
ten
dispatchers,
so
that
would
be
from
37
to
47.
So
with
our
current
level
of
35
to
get
up
to
47,
there
will
be
ample
opportunity
for
for
all
the
Dearborn
Heights
dispatchers
that
would
be
seeking
that
opportunity.
Thank.
F
A
E
B
C
So
this
this
project,
they're,
the
the
actual
looking
into
this
project
I
think
goes
back
to
probably
2012
or
2013.
So
chief,
it
has
been
working
on
this
for
quite
a
long
time,
along
with
our
mayor,
jr.,
and
so
the
original
design
was
for
seven
communities,
so
it
started
with
us.
I
know:
different
heights
is
one
of
the
first
ones.
C
Mitchell
II
had
interests,
and
we
had
some
back
then
at
which
I
was
not
a
part
of,
but
the
first
to
join
was
a
city
of
Melvindale,
so
we
went
the
first
year
with
gerbil
and
Melvindale
and
then
last
July.
First,
we
brought
a
board
everybody
who
was
part
of
the
Westland
disparate
center,
which
was
Westland
way
and
Garden
City
and
Easter.
So
we're
up
to
six
and
as
I
said,
this
initial
design
of
this
consolidation
was
for
seven,
so
hypothetically,
could
it
could
it
go
larger
than
seven
I
would
say?
C
E
C
What
I
will
say
is
one
of
the
biggest
factors
with
this
and
at
the
beginning
of
this
you
know
the
state
of
Michigan
and
I.
Think
George
could
probably
speak
on.
This
really
is
their
position.
Is
it's
for
consolidation
and
so
in
in
in
in
in
dispatching
and
I
know
around
the
state
of
Michigan
I.
Think
it's
more
common
I
think
around
here.
C
It's
work,
it's
kind
of
coming
down
to
us,
but
that's
that
is
where
the
state
of
Michigan
wants
people
to
be
for
shared
resources,
shared
intelligence
and,
overall,
you
know
better
public
service
for
everybody
and
that's
what
we
think
this
this
consolidate
dispatch
shows
at
the
beginning
of
this,
there
was
a
grant
and
I,
don't
remember
the
number
of
the
top
of
my
head.
It's
I
believe
it
was
between
three
and
five
million
dollar
grant
that
went
towards
the
technology
to
start
this
dispatch
center.
C
So
as
of
two
years
ago,
as
chief
winters
said,
our
dispatch
center
open
and
at
that
time
the
equipment
was
state-of-the-art
and
the
key
with
these
situations
is
to
have
the
great
equipment
and
the
the
whole
the
bottom
line.
Is
we
got
to
stay
on
top?
We
got
to
continue
to
improve
it
and
that's
the
commitment
that
the
chief
has
made
the
mayor
has
made.
So
we
do
still
have
some
amount
of
the
initial
a
project
grant
that
goes
towards
the
equipment.
We
have
see
continuing
grant
from
the
state
of
Michigan.
C
There
was
another
grant
that
was
awarded
for
this
year
for
continuing
a
upgrades
to
the
equipment.
So
that's
one
thing:
we
are
making
a
commitment
to
the
equipment's.
The
best
in
our
our
goal
is
to
stay
with
it
done,
fell
camp
who
I
believe,
does
your
IT
as
well?
Is
the
resident
expert
on
all
of
our
equipment,
so
I
think
specific
questions
about
that
sort
of
thing.
E
C
Absolutely-
and
you
know
the
nice
thing
about
the
scenario
for
Goodwin
Heights
right
now
is
we.
We
have
a
perfect
test
situation,
a
12-month
test
situation
with
the
city
of
Wesleyan,
consolidated
dispatch
and
with
anything
there's
gonna,
be
you
know,
anytime.
There's
change,
there's
always
some
some
challenges,
but
we
have
done
a
nice
job
and
we
do
want
to
keep
things
consistent,
but
in
the
dispatching
world
things
are
pretty
consistent
already
across
the
board,
with
equipment
and
protocols.
C
And
it's
been,
you
know
it's
it's
my
go:
who
does
our
day-to-day
operation
so
as
a
police
officer
does
oversee
our
dispatch?
Centers
done
a
great
job,
communicating
with
each
entity,
fire
fire
chiefs,
police
chiefs,
and
we
make
sure
we
have
everybody
on
the
same
page
and
to
provide
the
best
service
we
can,
which
is
the
bottom
line.
Is
it's
enhanced
public
service
for
all
the
stakeholders
here.
D
C
G
Yeah
a
couple
questions
here
or
a
couple
comments.
Actually,
when
this
first
came
up
five
years
ago,
I
was
adamant
that
our
people,
that
depth
were
the
dispatchers,
get
a
job
okay
and
as
they
go
through
the
process,
it
looks
like
they'll,
be
losing
this
sort
of
seniority
and
go
to
the
bottom
of
the
totem
pole,
which
I
don't
particularly
care
about
and
and
I
know.
Five
years
ago
we
had
all
the
liability
and
nothing
to
say
about
how
the
place
was
being
run.
G
And
thirdly,
why
did
Westland
stop
doing
their
group
activity
with
their
with
their
group
of
people
and,
lastly,
Melvindale
is
obviously
getting
theirs
for
free,
so
who's
paying
for
them
is
that
part
of
our
fixed
cost?
Also,
and
if
it
is,
why
should
we
end
up
paying
for
someone?
That's
not
paying
anybody
can
answer
those
questions.
I.
B
Can
do
a
couple
of
them?
One
is
yes,
there
would
be
different
employees,
there
are
no
longer
employees
and
given
Heights
if
they
go
to
the
city
of
Dearborn,
what
they
negotiate
or
what
scare
is
between
them
and
get
horn?
That
is
your.
You
are
activate
there,
councilman
Muscat.
As
for
the
Westland,
what
did
they
do
it
there's
or
why,
without
going
into
the
exact
numbers
they're
leaving
or
they
close
down
their
dispatch?
B
B
I
spoke
to
the
deputy
chief
at
Westland
today,
and
he
said
by
far
the
best
move
they
made
as
a
police
agency
to
provide
better
service
to
their
citizens
period,
can
encourage
every
council
person
to
contact
Garden,
City,
Inkster
whatever
and
speak
to
their
fire
chiefs
or
their
police
chiefs,
and
ask
them,
because
I
believe
you'll
find
that
they
are
very
pleased
with
the
service.
I
mean
I
think
fire
chief
Brogan
might
be
able
to
speak,
not
on
behalf
of
all
the
fire
commands
like
I'm
on
overall
feel
from
fire.
H
Like
I
could
tell
you
that,
because
one
of
my
concerns
was
losing
all
of
our
voice,
if
you
know
like
when
we
have
our
own
dispatchers
different
heights
dispatchers,
then
we
have
a
lot
of
say
in
what's
going
on
and
so
concern
I
had
was.
If
we
go
to
Dearborn,
are
we
gonna
lose
that
that
voice
that
we
have
now?
H
And
so
in
speaking
with
all
the
fire
chiefs
in
the
area
that
that
are
better
involved
in
this,
that
they
assure
me
here
and
they
said
that
they
went
up
they've
gone
above
and
beyond,
making
sure
that
they
felt
listened
to
and
they
took
everything
that
they
said
seriously.
They
made
the
changes
that
they
wanted
to
see
made
and,
and
they
gave
a
lot
of
reassurances
that
it
was
working
out
very
well
for
them.
Yeah.
G
You
know
I
care
about
our
dispatchers,
you
know
getting
jobs
and
and
continuing
your
seniority,
I,
don't
like
seeing
someone
lose.
You
know
ten
twelve
years
seniority
or
whatever
they
have
it's
very
hard
for
someone
to
start
back
over
again
and
I'm
deeply
concerned
for
their
welfare
and
again
I'd
like
someone
to
speak
about
the
liabilities
and
how
much
say
we
have
in
the
future
as
we
go
along
and
how
that
place
is
operating.
C
Yes,
sir
I
can
speakin
a
few
of
those
issues.
First,
you
touched
on
the
Melbourne
the
hill,
so
yes,
Melbourne
L
was
actually
this
is
we
the
second
year
they've
been
on
in
their
membership
in
this
consolidate
centre
was
in
coordination
with
the
Melvindale
fire
service,
so
that
it's
it's
that's
what
brought
that
about.
What
I
will
say
is
none
of
the
unfunded
liability
or
any
of
the
costs
that
existed
in
the
city
of
Dearborn
prior
to
the
broader
consolidation.
C
Last
year,
with
the
with
the
addition
of
Westland
and
the
other,
three
cities
were
passed
on
to
any
of
these
joining
any
of
the
joining
communities,
including
Goodwin
Heights.
So
the
formula
that
and
I
was
not
the
only
did
two
formula.
There
was
somebody
much
smarter
than
means
finance.
That
formula
was
the
same.
Exact
rationale
is,
is
is
the
same
thing
that
was
given
to
the
floor
from
the
consolidation
last
year.
C
No
none
of
the
Dearborn
liability
or
responsibilities
prior
to
this
consolidation
was
passed
on
that
formula
safale
night,
so
this
thing
was
not
made
in
any
ways
to
be
a
moneymaker
for
the
city
of
Durban
or
to
pass
off
any
of
the
unflyable
or
some
other
cities.
This
thing
is
strictly
about
chair
resources,
communication
enhancement
and
it
really
enhanced
Public
Safety.
B
D
C
Is
correct,
but
what
I?
What
I
will
say,
though,
in
one
thing
we've
done
and
I'll
give
all
the
credit
to
the
chief
a
dead
and
the
townland
go
over
this
last
year
we
brought
in
four
communities
which
was
to
Public
Safety
Anthes
apiece,
so
for
all
intensive
purposes,
eight
different
departments
and
everybody
does
have
want
to
say
these
things
and
he
captain,
like
your
particular
stand
on
it
at
every
request
to
work
things
particular
for
each
city
and
I.
G
C
So
this
was
brought
up
in
depth
in
the
in
the
study
sessions
last
year
before
the
consolidated
dispatch
with
was
Wesleyan,
and
what
I
will
say
is
we
do
Khepri?
We
do.
We
do
pay
for
a
separate
insurance
writing
writer
for
this,
that
comes
out
of
the
Dearborn
police
budget.
As
far
as
this
creates
liability
on
a
broad
spectrum
I
to
my
knowledge
and
I,
don't
want
to
play.
What-Ifs
and
I
know
this.
C
This
was
discussed
at
length,
you
know
yes,
there's
always
liability,
but
in
dispatching
and
that
there's
very
there's,
there's
not
a
lot
of
precedents
or
there's
not
a
volume
of
precedence
and
dispatch
liability
that
we
that
was
brought
to
our
attention
are
through
the
research
is
it
is
it?
Is
that
a
possibility,
absolutely
what
we
do
keppard
we
do,
carry
that
separately.
Trans.
For
that
reason,
but
I
don't
want
to
get
off
on
a
tangent
of
legalities.
C
G
I
Thank
you,
madam
chair,
so
yeah
captain,
the
last
me
you
answered
some
of
the
questions.
I
was
gonna.
Ask
actually
thank
you,
but
couple
questions.
I
know
you
touch
a
little
bit
about
I
guess
you
know
the
oversight,
you
know
with
the
technology,
and
you
know
that
changes
you
know
periodically
at
and
my
question
is
obviously
you
know
when
you
mentioned
that
you
know
the
current
administration
is
up
for
upgrades.
You
know,
if
anything
is
absolutely.
You
know
that
you
guys
will
upgrade
it,
but
with
a
newer
administration,
you
know
that
that
stuff
get
changed.
I
So
I
guess
my
concern
would
be
is
for
us,
you
know
if
we
proceed
with
this,
you
know
what
kind
of
like.
Is
there
like
an
oversight
for
the
the
cities
that
are
participating
in
this
for
the
council
or
you
know
the
mayor
be
involved
in
any
decision
or
just
periodically
visit
the
facility
or
you
know
I
guess
have
like
a
report
card.
You
know
some
of
the
upgrades
that
you
guys
are
doing
so
it
doesn't
slip
with
the
newer
administration.
C
You
know,
you
know
I.
This
is
my
mission.
This
is
my
charge
to
to
make
sure
this
dispatch
facility
is
best
for
all
the
shareholders.
So
it's
it's
in
my
best
interest
that
this
continue.
So
yes,
I
understand
with
with
political
terms
and
I
are
you
know
you
know?
In
a
year
and
a
half
there,
you
know
there
there
will
be
elections
for
mayor
City
Council.
So
that
is
an
issue,
but
still
the
overall
mission
of
this
thing
is
to
continue.
C
You
know
to
serve
all
our
entities
in
the
future,
so
I,
guess,
if
you
to
join
this,
you
know
we
want
everybody
to
be
a
stakeholder
in
this
you're
paying
for
a
service.
So
we
want
to
make
you
happy,
but
it's
also
in
the
city
and
dearborne's
best
interest
to
make
sure
this
thing
state-of-the-art.
So
you
know:
that's
that's
where
we're
coming
from
with
this,
with
the
contract
set
up
of
the
different
dispatch
center.
C
So
we,
if
you
were
the
way
this
thing
is
set
up,
you
would
actually,
if
you
were
to
join
now,
but
between
July
1st
2020
in
June
30th
of
20,
twenty-one
that
which
is
our
fiscal
year
that
would
be
year
two
of
the
four
years
set
up,
so
you
would
be
joining
in
year
two.
So
that
would
be
this
this
fiscal
year
and
two
additional
fiscal
years.
C
I
You
second
question:
I,
don't
know
who
can
answer
this
question,
but
I
know
this
is
going
to
be
a
concern
for
residents
is
response
time.
Has
anybody
done
a
study?
What
the
response
time
is
now
you
know
with
our
current
dispatch
or
what
would
it
be?
You
know
if
we
switch
over
because
I
know
this
is
a
big
concern.
That
of
I
was
asked
that
question
numerous
times.
I
B
I
guess
I
can
answer
that
in
two
parts,
one
response
time
there
there's
goals
and
then
there's
reality,
so
it
response
times
are
based
on
call
volume
and
things
like
that.
So
I
can't
really
give
you
a
benchmark.
I
call
values
now
to
go
on
the
other
side
of
that,
but
this
back
center
doesn't
create
an
extra
layer
of
slowness.
There's
not
like
a
call
to
a
call
to
a
call.
B
The
same
calls
that
we're
coming
to
Dearborn
Heights
into
our
and
try
to
amend
one's
dispatch
council
through
the
phone
lines
will
now
be
routed
to
the
Dearborn
United
dispatch.
So
as
quick
as
they
went
into
our
dispatch
will
go
into
their
dispatch
and
then
be
dispatched
from
a
call
taker
into
the
cab
and
out
to
the
road.
Those
times
don't
change,
there's
not
another
relay.
B
So
the
actual
process
of
dispatching
of
an
analog
call
come
in
will
either
increase
because
there's
more
call
takers,
because
we
have
one
call
taker,
one
dispatcher
or
one
lien
operator
when
you're.
When,
if
captain's
Leslie
can
correct
me
at
times
they
may
have
more
than
one
call
taker
inside
of
dearborne's
dispatch.
B
So
the
phone
line
ringing
may
actually
be
a
shorter
amount
of
time
before
it's
picked
up
as
for
call
I
can't
I
can't
determine
there
have
been
times
when
we
don't
have
a
run
for
four
or
five
hours
and
then
there's
times
when
we
have
twenty
five
runs
in
one
hour,
and
we
don't
run
that
many
cars
to
even
be
able
to
accommodate
those
so
that
that's
fire
department
doesn't
by
the
second
Police
Department.
Does
it
by
call
volume?
That's
the
only
way
we
can
really
measure
it.
I.
C
B
C
One
thing
to
that:
after
the
cheese
there
I
don't
have
any
direct
numbers
in
front
of
me.
What
I
will
say
is
you
know
if
anything,
our
dribbler
numbers
have
been
consistent?
It
has
not
changed
and
I
don't
have
the
numbers
of
these
other
departments.
What
I
will
say,
I
believe
with
the
enhanced
technology
and
the
system
and
the
in
the
affiliation.
C
That
night,
because
this
thing
this
thing
was
it's
critical
as
they
come
and
that's
about
as
far
as
I
can
go
into
that
without
the
dispatch
of
a
community
directly
next
to
us
being
in
house
there.
If
a
phone
calls
transferred
from
one
dispatch
center
for
like
Melvindale
to
a
Dearborn
that
were,
the
police
officers
are
always
behind
whether
it's
20
seconds
or
a
minute,
they're,
always
playing
catch-up
because
we're
boring,
we
were
on
the
same
line
and
the
same
dispatch
center.
That
thing
was
handled.
C
B
I
called
yeah
I
believe
it
was
Saturday
night
on
Telegraph
Road
was
a
prime
example
of
a
rolling
shootout
that
started
in
Dearborn
and
ended
up
in
Dearborn
Heights,
and
this
type
of
scenario
is
the
perfect
example
of.
Why
fear?
This
fact
is
a
great
option,
because
there
that
communication,
although
we
do
our
best
to
do
in
two
agencies,
would
become
more
in
sync
with
one
another,
just
like
captain
Zelazny
said,
but
our
event
this
weekend
would
is
another
prime
example
of
that
flaw
is
the
next
day.
A
Okay,
thank
you.
My
questions
were
answered.
That's
what
happens
when
you
go
last
I
do
appreciate
the
cost
analysis.
I.
Think
that's
important,
but
I
also
want
to
remind
everybody
very
big
decision,
because
once
we
lose
our
dispatch
you're
most
likely
not
getting
it
back.
Okay,
the
product,
sorry,
you
know
you
dismantle
it
redoing,
it
is
just
not
feasible
by
the
way
class.
Wise
I
did
have
a
few
questions
to
follow
up.
So
one
was
the
liability
question,
which
is
always
a
concern.
A
I
know
comes
from
us
again
and
already
meant
from
that,
where
the
liability
falls
on
me.
I
think
you
answer
that
question
regarding
your
dispatchers.
I
too,
want
to
see
our
dispatchers
get
hired.
I
really
don't
want
to
see
any
of
their
years
of
service
I
sure
that
maybe
can
be
something
that
can
be
negotiated
contract
you
had
mentioned.
There
is
35
dispatchers
right
now
in
Dearborn
you
would
add
an
additional
10
if
Dearborn
Heights
is
brought
on.
My
question
is:
what
is
your
turnover
rate
with
the
existing
two
spectrum?
C
At
the
beginning
of
the
year,
we
had
more
dispatchers
the
normal
that
Dearborn
dispatchers,
that
retired
for
multiple
reasons,
so
we
started
off
but
the
entire
year
trying
to
catch
up
to
our
number.
So
we
went
from
22
dispatch.
There's
a
22
to
24
I,
don't
remember
the
exact
number
when
it
was
this
Dearborn
and
then
we
do
want
to.
Then
we
went
up
to
37,
so
we
quickly
had
to
close
the
gap.
You
know
13
or
so
dispatchers.
C
C
C
So
the
thing
that
really
you
know
when
you
sit
back
and
look
at
it,
you
have
a
company
come
in
to
do
a
professional
analysis
of
how
to
get
to
where
we
got
to
get,
and
we
you
know
some
of
these
decisions.
You
know
at
the
for
the
moment
or
thought,
but
you
know
getting
increasing
if
you
have,
if
you
have
37
people
to
jump
from
22
to
37,
that's
a
quite
a
quite
a
lot
of
people
for
last
form
and
entity.
It's
it's!
C
You
know
you
know
you're
looking
at
on
the
twenty
percent
increase,
so
to
get
there
to
get
through
training
and
to
get
to
where
we
want
to
be.
You
know,
that's
it's
that's
challenging,
which
is
another
reason
why?
If
different
heights
has
qualified
wanting
dispatchers
they
want
to
come
aboard,
I
would
be
the
first
person.
That's
fine!
So
I
guess
you
know,
that's
that's
where
we're
coming
from.
You
know,
but
that's
just
that's
not
the
way
of
the
hiring
process,
but
it's
just.
It
is
a
challenge
to
keep
up
on
the
consistency.
C
A
A
It's
really
important
to
make
sure
like
one
where
they're
born
City
Council
on
this
to
engaging
our
citizens
as
well
as
the
dispatcher
that
we
have
bringing
them
all
to
the
table,
which
we
I,
don't
think
I,
don't
see
that
happening
and
I
think
you
know
we
have
this
meeting
now,
which
is
public.
It
was
posted,
but
I,
don't
think
it
was
like
promoted
as
a
town
hall,
we're
very
capable
of
doing
that
with
technology
to
do
like
a
zoom,
townhall
meetings.
A
These
are
going
on
all
the
time
every
week,
I
think
it's
really
important
that
we
hear
from
all
of
those
stakeholders.
You
know
our
citizens,
our
dispatchers
as
well
as
Dearborn.
We
need
to
hear
you
know.
We
appreciate
you
being
here.
Thank
you,
but
that's
my
thoughts
on
that
before
we
move
forward.
A
F
C
So
when
the
with
a
dish
fingers
answers
the
phone,
they
answer
its
Dearborn
United
dispatch
center
yeah,
that's
a
the
minutes
of
phone
is
answered
by
the
cousin
chief,
so
we
have
a
call
taker
and
the
call
taker
is
backed
up
by
the
lien
operator
and
and
there's
usually,
the
fire
volume
isn't
as
high
as
please
volume
relative
to
each
city.
So
at
times,
if
it
goes
down
to
whoever
a
third
call
person
will
come
in
one
of
the
fire,
dispatchers
would
be
on
backup
or
whatever
available
person.
C
Is
there
but
I
think
some
of
the
council
people
were
there
at
the
center.
So
you
call
you
would
call
9-1-1
from
your
phone,
it
would
identify
where
they
had
calls
coming
from
and
it
would
automatically
go
to
the
dispatcher.
So
whoever's
working,
you're,
born
Heights
police
dispatch
that
day
would
take
the
call
and
then
any
additional
items
that
would
come
in
over
the
telephone
would
be
inputted
by
the
call
taker
that
information
was
simultaneously
and
instantaneously,
go
to
the
dispatcher,
so
they
could
be
updated
in
real-time
as
they're
dispatching
the
runs
out.
I
think.
F
C
B
B
C
J
Unitas
ad
2,
/
Melvin,
but
you're
looking
at
about
2,000
calls
annually
so
in
terms
of
call
volume
compared
comparatively
to
everyone
else.
If
that's
something,
they
worried
about
a
much
how
much
resources
is
taking
from
Dearborn,
their
calls
are
very,
very
minimal.
I
mean
he
hasn't.
Calls
us
that
much
at
all.
A
K
A
A
L
Right
so
this
is
John
saw
me
from
pump
Public
Works.
This
is
regarding
the
DPW
bid.
I,
don't
know
I,
don't
think
dr.
McIntyre
put
anything
on
the
agenda
for
it.
So
there
was
a
couple
questions
regarding
the
bid
for
the
DPW
portion
of
this.
This
is
I
just
want
to
make
sure,
but
it
understands
this
is
two
separate
bids,
one
for
city-owned
property
and
then
one
for
ordinance.
Well,
this
one
that
were
speaking
of
is
the
DPW
one
specifically
well,
there
was
some
questions.
L
One
was
regarding
the
workers
comp
requirement
for
the
contractors
so
on
the
25th
I
believe
I
sent
the
council
an
email,
page
14
of
the
bid
document
that
requires
all
contractors
to
have
workers
comp
and
also
additionally
hold
the
city
harmless.
So
I
just
wanted
to
point
that
out
because
it
seemed
to
be
a
point
of
interest.
L
L
G
L
G
G
L
G
D
M
J
M
The
question
is
for
director
Selmy
and
director
MacIntyre.
As
far
as
the
two
companies
are
concerned,
when
it
comes
to
now
in
this
particular
case,
we're
only
dealing
with
the
city
owned
glass,
all
of
the
city
owned
Blatz.
It
was
not.
It
was
a
hundred
to
be
specific
as
$126,
so
it's
a
minimal
difference
and
I
got
without
divulging
specific
names,
but
and
I
don't
know
how
public
they
wanted
it
to
be.
M
But
I
got
an
email
from
someone
with
pictures
in
regards
to
one
of
the
companies
and
the
pictures
were
honestly
not
very
comfortable
for
me
to
look
at
as
far
as
the
type
of
job
that
was
done
and
specifically
not
a
good
job
so
with
whatever
you
can
share
publicly
for
both
directors,
which
one
have
you
had.
What
type
of
experiences
have
you
had
with
both
companies?
L
So
I
can
just
speak
for
myself.
I
mean
I,
always
see
have
only
been
here
for
a
little
bit
over
a
year,
artistic
was
in
place
when
I
was
hired
to
the
best
of
my
knowledge.
I
have
not
had
any
complaints
about
city-owned
properties,
they
cut
everything
along
the
eCourse
Creek,
the
incinerators,
a
lot
of
properties
that
border
a
lot
homes
and
honestly
I
have
not
received
one
phone
call.
The
other
contractors
I,
don't
I,
don't
know
anything
about
them,
so
I
don't
have
any
history
with
them.
L
K
Well,
I
can
I
can
tell
you
prior
to
artistic,
doing
the
city
cuts
that
John
Sammy
is
responsible,
for
there
wasn't
another
contractor.
That
was
doing
it.
That
was
a
decision
that
Bill
Zimmer
made
because
he
was
falling
behind
with
the
city
cuts
because
of
so
many
other
obligations
in
the
DPW
department.
That,
and
if
you
remember
that
became
a
conversation
at
some
of
the
council
meetings,
so
he
opted
to
go
with
a
contractor
to
just
do
the
city
cuts
and,
and
as
John
said,
he
hasn't
had
any
complaints.
K
Iii
know
we're
we're
already
past
seven
o'clock
and
it
was
making
me
nervous
that
I
wasn't
gonna
get
time
to
talk
about
this,
but
I
wanted
to
talk
about
what
happened.
If
you
don't
mind,
when
I
came
when
I
came
into
the
department,
things
in
terms
of
the
grass
were
slightly
chaotic.
It
was
being
managed
through
the
building
department
at
one
time
and
each
person
in
the
building
department
kind
of
had
a
different
hand
on
it.
K
When
that,
when
I
came
in,
we
kind
of
took
the
grass
over
in
the
ordinance
department
where
it
should
be
Michelle
who
I
think
is
on
tonight,
became
the
sole
person
to
do
everything
related
to
grass
and
it
made
it
much
more
efficient.
But
I
will.
But
I
will
tell
you
when
I
first
came
in,
we
would
get
a
lot
of
invoice
well
we'd
get.
We
had
a
lot
of
complaints
about
grass
not
being
cut
on
the
day
that
it
was
supposed
to
be
scheduled
to
be
cut.
K
We
operate
five
days
a
week
and
in
order
to
do
that,
for
it
to
make
sense
for
a
business
that
business
needs
to
be
a
local
business
where
they
can
go
the
night
before
each
scheduled,
drive
around
with
their
staff
and
see
what
they're
going
to
be
cutting
the
next
day
to
make
it
efficient
for
them.
Since
I've,
had
artistic
I've
never
had
a
single
complaint,
not
one
single
residential
complaint
and
keep
in
mind
my
cuts.
K
K
We
had
a
lot
of
issues
with
pitchers
when
I
first
came
in
not
being
time
stamps,
so
it
was
very
challenging
to
go
to
the
resident
and
say
your
grass
was
cut
on
this
date
and
I'd
show
them
the
pitcher
and
it
didn't
have
a
time
stamp
or
it
was
cut
three
days
after
it
was
told
to
them
by
her
ordinance
when
it
was
gonna,
be
cut.
We
had
some
challenges
with
invoices
that
I
felt
were
overinflated.
I
will
tell
you
an
example:
I've
got
in
my
hand
right
now.
K
The
most
recent
invoice
that
artistics
submitted
to
us
there's
about
90
cuts
that
he's
submitted
for
payment
on
here
and
of
the
90
cuts.
There's
only
four
debris:
Holloway
charges
when
I
first
started
here
I
would
be
I
would
say
it's
safe
to
say
that
almost
every
other
property
not
only
was
where
they
were,
we
being
charged
for
the
grass
cut,
and
although
we
get
reimbursed
I
still
have
to
be
conscious
of
the
fact
that
a
resident
is
going
to
end
up
paying
this
bill.
I
want
to
be
mindful
of
that.
K
I
want
it
to
be
done
in
a
way
where
it's
not
gouging
the
resident,
but
at
the
same
time
we
need
to
get
the
grass
cut
when
I
first
came
in
here,
I
could
I
could
tell
you
that
almost
every
other
invoice
that
was
submitted
to
us
had
a
debris,
Holloway
charge
and
I
just
found
that
very
hard
to
believe
since
artistic
is
taking
it
over.
It's
very
minimal,
I
mean
one
or
two
may
be
on
an
invoice.
This
looks
like
a
double.
K
This
is
I've,
got
a
couple
pages
of
different
invoices
and,
like
I,
said
out
of
90,
there's
only
there's
only
four,
this
I'm
I'm
I.
Obviously
you
know
I
kind
of
was
thinking
about
it.
A
lot
today
and
I
thought
about.
We
all
you
know,
go
to
the
same
car
dealer,
because
when
we
go
there,
we
get
a
good
deal
where
we
know
the
person.
K
We
know
that
they're
gonna
do
right
by
us,
because
we've
done
right
by
them
and
that's
how
I
feel
about
artistic
they're,
a
hometown
business
they're,
the
only
business
that
submitted,
that
is
a
hometown
business.
We've
literally
not
had
one
single
complaint
in
four
years
about
their
work
that
they
do.
In
fact,
we
have
the
exact
opposite.
We
have
people
calling
all
the
time
complimenting
the
company
that
came
out
and
cut
the
vacant
property
on
their
block.
They
trim
it
they
edge
it.
They
blow
the
the
debris
out.
It
doesn't
end
up
in
the
street.
K
They
make
sure
they
pick
up
the
garbage
ahead
of
time
so
that
it's
not
being
chewed
up
and
spit
out
all
over
the
place,
as
I
said
very
limited,
bulk
or
debris,
Holloway's
I
think
that's
chicken.
It
speaks
to
their
their
character
and
and
and
on
top
of
it,
he
has
high
standards
for
his
staff.
I
get
a
lot
of
compliments
about
his
staff.
Often
times
they'll
be
out
cutting
grass
for
us
doing
ordinance
things
and
they
find
themselves
across
the
street.
K
K
You
know
that's
why
I'm
pushing
for
that
company
I've
had
experiences
with
a
lot
of
companies,
some
that
I
think
and
I'm,
not
speaking
about
anybody.
That's
here
tonight.
This
is
you
know,
even
prior
to
the
other
company,
that's
asking,
but
some
that
maybe
could
have
even
been
criminally
charged.
You
know
we
had
it.
When
I
first
came
in
here,
we
had
some
companies
that
were
charging
for
dumpsters
and
and
and
and
and
somehow
that
was
that
was,
you
know,
you
know
being
allowed
to
happen.
So
that's
not
the
case
anymore.
It's
a
good
program.
K
A
N
Good
evening
a
couple
of
questions
this
has
to
do
with
the
grass
cutting
I
understand
now.
I
won't
speak
to
which
type
of
grass
cutting
but
I
understand
employees.
This
is
by
speaking
to
city
employees.
City
employees
are
not
now,
nor
have
they
in
the
past,
been
offered
grass
cutting
over
time
and
if
they
have
I
would
certainly
like
to
see
the
overtime
rotation
list.
N
A
K
K
K
In
a
potluck
that
we
used
to
do
Christmas
potlucks,
sometimes
people
that
are
that
have
you
know,
might
stop
by
for
a
potluck
and
maybe
bring
a
dish
to
pass
baked
beans.
Or
you
know
you
know
something
like
macaroni,
salad
or
something,
but
nobody
I
don't
take
food
at
my
counter.
We
don't
accept
any
kind
of
gift,
so.