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From YouTube: 5-8-17 City Council Workshop, May 8, 2017
Description
Des Moines City Council Workshop, recorded live May 8, 2017 for DMTV Mediacom Cable Channel 7.
A
Be
calling
in
and
one
council
member
is
going
to
be
calling
in
and
we
believe
the
mayor's
on
his
way,
but
because
we
have
such
a
busy
schedule,
we
want
to
start
right
on
time.
So
first
item
on
the
agenda
is
the
Drake.
University
are
the
Drake
University
students
and
I
understand
this?
Is
your
final
okay?
B
A
C
D
D
Other
team
members
are
Sean,
Bell,
Kevin
and
Kayla
over
here.
So
today,
a
little
bit
of
an
overview
of
what
I'll
be
talking
to
you
about
today
is
the
definition
of
the
problem.
After
the
interviews
that
we
conducted
and
the
research
that
we
did,
that
we
decided
to
talk
about
the
background
information
behind
it,
mostly
our
recommendations
and
then
followed
by
our
conclusion.
D
So
the
definition
of
the
problem
that
we
had
after
doing
a
lot
of
research
and
conducting
some
interviews
was
to
overall
improvement,
the
overall
improvement
of
safety
in
the
four
Ward's
of
des
moines
pictured
here
on
the
screen,
including
poverty,
crime
rates
and
poor
housing
issues.
We
really
wanted
to
focus
on
crime
overall
and
with
the
interviews
that
we
we
understand,
there's
not
a
lot
of
room
in
the
budget
currently.
So
we
wanted
to
keep
that
in
mind
as
our
recommendations
go
on
so.
F
There's
some
brief
background
information
we'll
cover
this
very
briefly,
so
we
can
get
their
recommendations,
but
one
thing
that
we
focused
on
through
the
interviews
in
through
our
research
was
actually
mobility
rates,
so
the
underserved
population
has
a
much
higher
rate
of
mobility
than
the
average
population
which
can
lead
to
different
safety
issues
in
the
community
for
themselves
and
also
for
those
that
are
staying
in
those
neighborhoods,
so
providing
more
stability.
There
is
very
important,
like
we
already
mentioned.
F
Obviously,
through
our
recommendations,
we
wanted
to
provide
ones
that
were
very
achievable
through
the
current
budget
and
not
be
a
major
strain
on
infrastructure.
Things
like
that.
So
we
wanted
to
make
things
that
are
very
implementable.
Should
the
City
Council
choose
to
implement
our
recommendations
so
moving
forward
we'll
go
to
our
first
one
well
after
teammate
review.
So
this
is
just
a
list
of
the
interviews
that
our
team
conducted.
F
We
thought
that
approaching
people
that
were
experts
on
the
city,
such
as
City,
Council
members
and
other
experts
in
their
fields
within
Des
Moines,
would
be
the
right
way
to
go,
because
you
all
have
the
experience
from
living
and
working
in
Des
Moines
and
know
what
some
of
those
needs
are.
So
that's
where
we
kind
of
took
our
approach
with
this
project
and
our
first
recommendation
based
off
of
these
interviews.
F
Go
ahead
is
neighborhood
meetings,
so
we
heard
this
over
and
over
again,
and
these
interviews
was
that
neighborhood
meetings
were
not
up
to
par
and
could
be
improved
to
help
represent
these
underserved
citizens
in
Des
Moines.
So
after
going
through
some
online
research,
I
discovered
that
many
of
these
neighborhood
associations
may
not
even
have
a
website
listed
on
the
City
of
Des
Moines
website
or
if
they
do
it's
a
very
poor
website.
It's
not
very
easy
to
use,
or
it's
not
mobile-friendly.
F
So
we
think
that
a
very,
very
easy
step
for
the
City
of
Des
Moines,
to
take
to
improve
access
to
neighborhood
meetings
is
to
provide
free
website
templates
and
free
web
site
hosting
to
these
neighborhood
associations
and
with
these
mobile-friendly
sites.
Those
could
then
be
more
accessible
to
the
underserved
populations
that
may
be
trying
to
access
these
resources
via
their
mobile
phone.
A
second
step
would
be
to
hold
neighborhood
meetings
at
school.
F
Third,
a
hosting
information
comfort
conferences
about
resources
could
be
another
great
way
to
involve
these
people
and
get
them
access
to
resources
that
they
may
not
already
have.
So
through
our
research,
we
discovered
that
Des
Moines
actually
has
one
of
the
highest
rates
per
capita
of
nonprofits
in
the
country,
and
so
just
simply
giving
the
people
these
resources
that
they
may
not
even
know
about,
because
there
are
so
many
and
they
may
be
in
different
parts
of
the
city,
but
some
neighborhoods
may
not
know
about
them
as
much
as
others.
F
This
could
provide
a
lot
of
information
to
both
safety
information,
safety
resources
and
also
financial
resources
and
other
ones
that
are
provided
by
these
nonprofits.
And
lastly,
this
is
kind
of
an
umbrella
statement,
but
we
did
hear
frequently
throughout
these
meetings
was
greater
city
government
engagement
so,
whether
that's
through
these
first
three
steps
or
whether
that's
through
simply
going
to
more
neighborhood
meetings
as
the
City
Council
and
other
city
government
officials.
D
So
what's
this
one
of
our
first
recommendations
with
this
would
be
a
blue
light
security
poll.
So
after
interviewing
with
lieutenant
Michael
McTaggart,
we
came
up
with
the
idea
of
putting
blue
light
security
polls
in
more
areas.
I
know
from
experience
a
lot
of
us
with
the
draped
neighborhood
we
have
these
around
and
they
are
used
in
dangerous
situations
or
when
you're
feeling
unsafe,
where
you
can
just
simply
hit
the
button
and
get
connected
with
someone
immediately.
D
Next
would
be
landscaping.
We
had
an
interview
with
Jackie
void.
She
really
talked
about
this
a
lot
throughout
the
interview
with
the
crime
prevention
through
Environmental
Design,
the
multidisciplinary
approach.
So
it
was
really
interesting
to
us
to
understand
that
these
steps
are
being
taken
in
order
to
prevent
crime
from
occurring
through
environmental
design.
So
with
this,
we
thought
that
there
could
be
improvement
in
trimming
of
the
bushes
over
go
to
grass
branches
on
trees
as
well
in
parts
and
neighborhoods,
just
to
kind
of
increase
the
overall
individual
being
able
to
locate.
D
If
something
is
going
to
happen,
or
maybe
feel
that
intuition
again,
so
the
goal
would
be
prevention
of
crime,
individual
awareness
and
then
increase
in
overall
natural
surveillance
as
well
and
then
largely
with
the
ones
I'll
be
talking
about
is
lighting.
So
this
is
kind
of
simple,
but
it
does
actually
help
a
lot
of
in
different
areas
is
increasing
lighting
in
remote
areas.
So
again
our
interview
with
Jackie
Lloyd.
She
talked
a
lot
about
through
her
rental
homes.
G
For
our
final
recommendation,
we
recommend
the
neighborhood
alert
system.
We
know
it
is
the
Bulldog
alert
a
quick
review
of
what
it
is.
If
a
dangerous
crime
happens
in
the
Drake
area,
we
are
notified
by
phone
call
and
by
email.
The
phone
call
will
give
a
brief
description
of
the
crime
that
occurred
and
a
recommendation
of
how
to
conduct
ourselves,
usually
there's
a
follow
up
with
the
phone
call
pockets.
We
feel
this
would
be
effective
because
pockets
of
rental
properties
commit
most
crimes
in
there
in
poor
neighborhoods.
This
internally
scared,
family
and
homeowners.
G
Our
key
area
of
focus
would
be
five
zero.
Three
one,
four
two,
four,
the
first
area
of
alert
system,
part
of
the
prevention
we
hope
neighborhoods
laid
with
high
crime
areas
in
returning
with
lower
high
insurance
premiums
for
poor
neighborhoods.
We
also
hope
to
prevent
high
crime
and
increase
property
values.
This
would,
in
turn,
encourage
business
development
and
increase
jobs.
G
Excuse
me
alert
systems
are
on
the
rise
in
this
potential
progress,
something
that
we
learned
from
research
with
dr.
Mary
Chapman
is
that
for
something
to
be
implemented
in
the
policy
it
must
be
in
practice,
alert
systems
are
in
current
practice
and
college
campuses
around
the
nation,
including
ours.
It's
called
the
Bulldog
alert,
also
part
of
its
effectiveness.
Its
police
or
security
are
in
charge
of
dispatching
Miller
Scott
laws
and
charge
of
dispatching
the
alert
he
doesn't
have
to
go
through
a
high
I
give
commands
Dean
the
Provost's,
the
vice-president,
etc.
G
Also
is
the
wide
spread
of
technology
and
its
users.
Most
people
have
cell
phones,
laptops
tablets
on
their
person
here
are
sadistic
that
we
hope
will
help
people
react
and
respond
to
possible
threats,
as
well
as
its
overall
effectiveness,
eighty-one
percent
of
people
in
poverty,
own
cell
phones,
fifty
eight
percent
and
people
in
poverty
have
computers.
This
is
a
census.
Bureau
conducted
this
in
2013,
it's
nationwide,
13%
of
those
earning
less
than
30,000,
our
smartphone
dependent
smartphone
dependent,
is
when
people
anytime
they're
on
the
internet.
G
Our
conclusion
is
to
increase
safety
by
neighborhood
involvement,
install
security,
poles
lighting
in
dangerous
areas
and
landscaping,
abandoned
buildings,
homes,
etc.
We
believe
this
will
provide
a
community
with
the
tools
and
awareness
to
uplift
themselves
from
poverty.
Decreased
crime
in
neighborhoods,
rebuild
social
equity.
A
community
treated
like
one
like
this
one
also
help
those
individuals
move
up,
Maslow's
hierarchy
of
needs.
G
B
A
A
A
B
J
J
J
All
right
without
further
ado,
our
goal
and
objective
is
extremely
simple.
We
wanted
to
create
recommendations
and
solutions
to
address
certain
issues
that
we're
facing
here
in
the
morning.
I'm
a
Des
Moines
resident,
so
most
of
these
did
not
come
as
a
surprise.
We
want
to
make
sure
that
our
recommendations
are
lined
with
your
action.
J
Your
strategic
plan
that
was
released
last
year
address
the
four
main
issues
that
we
found:
offer
recommendations
and
solutions
and
address
the
sustainability
of
a
lot
of
our
efforts
and
how
we
can
make
sure
that
they
have
a
long
term
effect
in
our
city.
So,
after
doing
all
of
our
research,
we
found
that
there's
four
main
issues
expecting
the
moines
residents,
which
are
poverty,
high
crime
rates,
property,
equity
and
disparity
and
social
equity.
J
Another
map
that
we
took
a
look
when
brainstorming
our
recommendations
was
the
poverty
rates
in
the
areas
as
well.
We
found
that
there
is
folks
living
with
with
less
than
10
20
thousand
four
households.
Some
are
even
extremely
below
the
federal
poverty
level
rates,
and
that's
something
that
we
wish
to
address
with
our
initiatives.
J
So
before
we
go
into
our
recommendations,
we
need
to
address.
How
do
we
get
here
and
throughout
the
last
decade,
we've
seen
a
large
wave
of
immigrants
coming
to
Iowa,
one
of
them
with
me,
and
many
of
the
reasons
why
immigrants
refugees
are
facing
poverty
and
are
subject
to
fraud
and
crime
is
because
of
a
language
barrier
and
there's
plenty
of
resources
within
our
County.
That
could
help
them
better.
J
So
we
looked
at
what
other
cities
are
doing,
cities
with
large
populations
of
immigrants
or
refugees
and
what's
working
for
them
and
what
has
not
worked
for
them
and
that's
what
we
use
as
our
base
and
starting
line
for
our
recommendations.
So
for
our
first
recommendation,
we
suggest,
following
the
example
of
the
City
of
Seattle,
they
created
an
immigrant
and
Refugee
Commission
and
so
far
it's
been
extremely
effective,
and
this
came
out
of
their
2007
immigrant
and
Refugee
report
and
action
plan
because
they
were
facing
similar
issues
that
we're
facing
here
right
now.
J
The
immigrant
refugee
population
in
our
County
will
only
continue
to
grow
and
if
we
address
it
before,
we
have
large
amount
of
people
without
resources.
The
city
extremely
helpful
to
implement
a
commissioners
are
appointed
by
the
mayor
and
seven
are
appointed
by
City
Council
members
and
every
year
they
have
to
report
what
they've
been
doing.
J
What
kind
of
collaborations
and
efforts
they've
been
implementing
across
the
city
and
what
kind
of
advice
they're
giving
their
City
Council
and
one
of
their
projects
that
they
worked
on
was
addressing
homeland
homelessness
in
their
City,
which
is
also
an
issue
for
in
our
County
and
they've,
been
able
to
implement
a
program
by
collaborating
with
other
Commission's.
So
this
work
allows
them
to
be
able
to
advise
other
Commission's
on
the
reality
of
these
families
and
what
they're
living.
J
So
our
vision
for
polk
county
would
be
to
have
a
similar
commission
to
create
the
scent
sustainability,
to
be
able
to
advise
the
city
council
on
different
decisions.
And
let
you
all
know
what
the
reality
is,
because
sometimes
it's
hard
to
understand
what
these
families
are
going
through.
If
it's
not
a
reality
every
day
and
that's
okay
and
that's
where
we
need
to
work
with
these
communities.
It
would
also
give
them
a
voice
and
representation
in
government.
J
So
it
would
increase
the
representation
that
we
see
across
boards
because
it
will
get
them
engaged
civic
engaged
at
the
local
level.
So
whenever
any
other
seat
comes
up
in
other
Commission's,
they
will
be
able
to
move
around
as
well
and
see
their
work
be
used
for
in
other
areas,
not
just
in
the
immigrant
and
Refugee
Commission.
J
We've
also
listed
a
group
of
nonprofits
within
our
County
that
are
working
with
immigrant
and
refugee
populations,
so
there's
often
times
that
we
think
that
they're
going
they're
not
going
to
apply
for
this
such
positions.
But
if
we
work
with
in
collaboration
with
these
organizations,
we
can
have
them
help
us
identify
leaders
in
our
community.
That
would
be
extremely
effective
and
instrumental
in
such
commission.
J
Our
second
recommendation
is
to
address
the
housing
issue
that
we
have
in
our
county:
there's
families
losing
their
homes,
some
have
their
property
value
extremely
low,
and
so,
when
they're
trying
to
sell
their
home
they're,
not
able
to
so
we're
suggesting
starting
a
campaign
to
address
housing
and
property
and
improvements
like
I
mentioned,
we
have
plenty
of
resources.
One
of
them
was
the
Habitat
for
Humanity
has
a
tool
library,
so
folks
who
are
wanting
to
make
some
improvements
in
their
properties
can
do
so
by
going
to
rent
a
tool.
J
As
we
all
know,
those
tools
are
extremely
expensive
and
some
families
may
think
that
they're
not
able
to
because
of
their
Kannamma
status.
So
these
are
the
different
opportunities
that
we
have
in
our
city.
Then,
if
we
built
a
campaign
to
let
them
know
about
this
about
these
resources,
they
would
be
able
to
improve
their
housing
issues
another
one
with
that.
We
extremely
think
it's
valuable
is
to
have
some
sort
of
counseling
to
prevent
foreclosures.
K
For
our
third
and
final
recommendation,
we
would
like
to
institute
a
free
educational
tax
program,
the
idea
that
this
program
would
be
to
educate
people
on
how
to
file
their
taxes
as
well
as
take
advantage
of
the
Earned
Income
Tax
Credit.
It's
estimated
that
we
could
raise
household
incomes
as
much
as
25%.
This
program
would
be
free
to
households
below
the
federal
poverty
level
and
would
run
from
January
through
April.
At
des
moines
high
schools
such
as
Hoover
High,
North
High,
and
these
type.
K
When
researching
this,
we
found
a
similar
program
in
Portland
Oregon.
It
was
found
that
a
large
number
of
people
in
the
city
of
Portland
we're
not
filing
their
taxes
and
were
unaware
of
the
Earned
Income
Tax
Credit.
It
was
estimated
that
the
city
of
Portland
was
missing
out
on
over
130
million
dollars
in
federal
benefits,
while
this
number
nine
might
not
be
as
substantial
in
Des
Moines,
we
think
it
should
to
have
a
significant
impact.
H
J
I
found
others
in
other
states,
but
I
focus
in
Seattle
and
also
Denver,
who
also
implement
it,
which
are
the
multiple
good
ones,
so
other
cities
have
had
them
for,
while
I
believe
the
first
one
was
created
in
2002,
but
I,
don't
remember
exactly
the
city.
So
this
is
a
new
trend.
That's
happening
across
cities
that.
H
H
H
J
Really
we
have
efforts
in
town
that
would
be
able
to
address
that.
The
way
that
I
was
thinking
about
it
was
that
to
some
families
do
find
themselves
is
not
the
most
ideal
economic
statuses
we
can
address
how
they
can
save
up
or
improve
their
economic
status,
to
be
able
to
purchase
a
home,
maybe
not
a
home
that
we
think
it
would
be
extremely
expensive,
but
maybe
buying
homes
that
are
cheaper
and
being
able
to
fix
them
up
just
for
them
to
secure
properties.
H
I
love
that
idea
and
we've
had
that
idea
as
a
council
and
supervisors
at
Polk
County
we're
just
trying
to
figure
out
a
way
how
to
facilitate
that
type
of
maintenance
to
folks
that
you
know
what
an
underprivileged
and
need
some
help:
assistance
in
fixing
up
their
homes
and
bringing
the
housing
stock
up
to
two
good.
So
I
just
wondered
if
you
had
any
ideas
and
if.
J
My
I
may
add,
and
that's
the
point
of
the
Commission
because
as
a
latina,
Latino
immigrant
I
know
what
affects
the
Latino
immigrants
in
Des
Moines,
but
we
have
other
populations.
So
if
we
had
the
Commission,
if
we
had
a
Burmese
representative
on
our
Commission,
they
would
be
able
to
let
us
know
how
to
best
communicate
such
issues
with
the
community.
Well,.
A
I,
like
the
suggestion
on
the
earning
tax
credit
I,
really
like
that,
a
lot,
because
I
believe
that
it
is
people
are
not
aware
of
it
and
it's
one
of
the
taxes
that
Jax
actually
have
to
be
working
in
order
to
qualify
to
receive
Earned
Income
Tax
Credit.
But
doesn't
this
great
type
of
IT
program?
Are
you
so
know
a
bio
program,
Volunteer
Income,
Tax,
Assistance
Program?
Do
you
do
that
at
Drake
they
used
to
I
am.
K
A
Okay,
so
I
mean
you
know:
Drake
can
really
play
an
integral
role
because
you're
right
in
the
heart
of
where
many
of
the
individuals
would
qualify-
and
you
also
have
I-
know
a
three
United
Way.
Our
city
clerk
has
worked
on
the
vitae
program
and
you've
got
AARP,
so
it
would
be
nice
if
we
could
bring
all
of
those
entities
together
to
really
focus
on
expanding
communication
and
making
sure
people
aware
the
downside
is
you,
your
volunteers
have
to
go
through
a
training
process
and
it's
pretty
time
intensive
to
get
there.
It's
great.
A
A
B
H
H
N
A
N
Is
something
that
started
with
a
desire
for
improved
park
and
restroom
facilities
across
the
city?
First
of
all,
it
came
from
the
city
council,
strategic
plan
policy
goal
ought
to
look
at
restrooms
in
park,
and
then
earlier
this
year
the
citizen
satisfaction
survey
ranked
and
prioritized
for
park
improvements
as
restrooms
and
the
number
of
restaurants
and
city's
parks
as
the
only
statistically
valid
in
priority
for
improvement
within
the
park
system.
N
As
part
of
that,
we
looked
at,
we
needed
to
establish
a
policy
that
guides
the
placement
of
new
permanent
restroom
facilities
within
the
park
and
open
space
system
going
through
this
process.
We
realized
that
there
was
really
three
types
of
restrooms
that
should
be
within
the
park
system.
One
is
a
permanent
restroom.
The
second
is
a
comfort
station
and
third
is
a
temporary
comfort
station
which
were
used
to
is
a
typo
and
I'll
be
Tilly's
here
in
a
second,
the
first
one
is
a
permanent
restroom.
N
N
As
we
looked
at
where
they
should
be
placed
within
the
park
system,
we
thought
that
really
a
combination
of
three
or
more
of
the
following
activities
in
a
park
in
close
vicinity
should
be
a
trigger
for
permanent
restaurants
in
the
park.
First
is
the
sprayground
waiting
pool.
The
second
is
an
open-air
reservable,
picnic,
shelter,
a
large
playground,
a
regional
attraction
or
regional
trio,
trailhead
so
take
threes
together
within
closest
to
native
park,
and
that
would
trigger
the
need
for
a
permanent
restroom.
N
Additionally,
these
are
other
triggers
for
permanent
restrooms
with
our
park
systems,
regional
parks,
the
Grayslake,
the
Ewing
parks,
the
Union
Park
community
parks
such
as
Ashby
pioneer
and
Sargent
sports
complexes
are
pools,
splash
pools.
These
are
similar
to
the
pools
at
Ashby,
Union
cavero
and
in
Martin
Luther
King,
jr.
Park
have
to
regional
attractions,
such
as
the
rocket
slide
and
heritage
carousel
or
an
enclosed
rental.
Shelter
for
use
by
the
renters
only
or
for
the
public.
N
Next
is
what
we're
calling
a
permanent
comfort
station
in
a
lot
of
ways.
You
can
probably
call
this
the
County
Park
style.
This
is
a
concrete
structure,
but
really
is
a
vault
style
toilet,
so
no
running
water
solar-powered
lights,
hand
sanitizer
a
vault
tank
that
must
be
serviced
by
a
company
similar
to
the
Kalos
that
we
have
in
the
park
system.
N
N
A
N
H
N
Yes,
so
the
difference
there
Easter
Lake,
so
we
have
currently
we
have
a
permanent
restroom
at
the
Ashley
Okland
playground
area
were
proposed,
a
permanent
restroom
down
as
a
lilac
Arboretum
to
go
with
the
disc
golf
course
and
activities
there.
Okay
and
then
the
comfort
station
is
proposed
to
be
on
the
east
side
over
by
the
Cub
Scouts
Cub
Scout
area,
okay
and
then
obviously
there's
a
one
up
at
the
dog
park
as
well.
So,
okay,
big
park,
357
acres,
there's
multiple
activity
centers
there,
so
multiple
restaurant
facilities.
N
N
One,
but
they
seem
to
pop
up
out
there
quite
a
bit.
No,
we
have
we're
looking
at
in
the
future,
as
this
policy
is
implemented,
that
only
triggers
for
conversations.
These
temporary
types
in
the
park
system
would
be
special
events.
If
we
have
a
large
event
in
one
of
our
park,
spaces
Western
gateway
Park
has
a
large
event
large
tournaments
at
our
sports
complexes.
When
we
have
a
120
or
140
team,
Soccer
come
tournament
out
of
county
wintertime,
use,
it
has
permanent
restrooms
as
heavily
used
in
the
winter
example.
N
N
This
goes
to
reducing
the
number
of
those
temporary
titles
that
are
out
there
on
a
regular
basis,
getting
moving
through
implementation
of
this
and
adding
more
these
restroom
facilities
and
getting
rid
of
them
from
there
based
on
the
policy,
and
then
there
will
be
increased
maintenance
cost.
If
we
do
start
to
add
more
of
these
facilities
within
the
park
system,
there
will
be
a
trigger
at
some
point
where
we
do
need.
Add
additional
staff
to
make
sure
that
we
can
maintain
them
and
clean
them
on
a
regular
basis
and
I.
N
I
Richard
good
I'm
sure
councilman
Coleman
really
appreciates
his
his
driving
force,
but
I'm
curious
when
I
go
to
some
of
the
parks.
Sometimes
I
see
it.
How
are
we
going
to
handle
vandalism?
That's
got
to
be
a
hard
cost
for
us.
You
have
suggestions
and
what
have
you
guys
seen
is
part
of
the
problem
with
vandalism,
yeah.
N
We,
you
know,
we
see
a
vandalism
other
quite
a
bit
within
the
park
system.
I
think
that's
part
of
having
a
park
system,
one
of
the
things
we're
looking
at
so,
for
example,
replacing
those
temporary
Cabos
which
are
plastic
structures.
They
can
be
lit
on
fire.
They
can
be
knocked
over.
They
can
create
a
mess
pretty
easily.
O
N
N
Depending
on
the
site,
so
one
of
the
things
we
want
to
make
sure
is
that
they're,
fairly
close
to
the
street
or
our
parking
lot
so
they're
easily
accessible
for
the
the
company
that
has
to
service
them.
We
estimate
anywhere
in
the
neighborhood
of
twenty
to
forty
thousand
dollars,
based
on
how
far
they
are
in
the
parking
lot
and.
N
N
We
expect
that
the
servicing
cost
will
be
smaller
because
of
the
thousand
gallon
tank.
That
pi,
instead
of
weekly,
will
have
to
maybe
be
serviced
monthly.
We'll
have
to
look
at
that
once
we
actually
have
them
in
the
system.
Our
person
will
actually
be
constructed
in
Fairmount
Park
this
summer,
so
we
can
start
to
get
a
baseline
on
how
often
to
the
need
to
be
serviced,
and
how
much
does
it
cost?
Based
on
that,
please.
A
P
But
I
am
concerned
that,
in
the
criteria
that
we
listed,
we
didn't
include
parts
or
facilities
of
which
we
have
employees,
and
my
original
concern
came
from
knowing
that
we
had
employees
and
lots
of
liability
and
health
issues
for
employees
at
places
where
we
had
no
restrooms,
and
sometimes
those
employees
were
there
for
seven
or
eight
hours.
A
day.
I'd
like
to
see
that
in
the
criteria
and
I'd
like
to
see
it
fast
forward
and
dramatically
where
we
have
employees.
O
N
N
O
Q
Q
So
I
thought
it'd
be
good
to
kind
of
talk
a
little
bit
about
why
we're
proposing
what
we're
proposing
today,
starting
with
downtown,
is
changing
many
of
these
numbers
you
see
before
you
were
in
an
article
at
the
end
of
this
year
in
the
Des
Moines
Register,
you
can
see
we
have
2,300
new
residential
units
expected
to
come
online
by
the
end
of
2017.
We
have
new
big
employers
coming
downtown
like
come
and
go
building
their
headquarters
and
cognizant
deciding
to
stay
here
and
expand.
Q
We
have
recently
opened
both
the
AC
hotel
and
Staybridge
in
the
East
Village,
and
we
have
the
Iowa
Events
Center
Hotel
coming
online
as
well.
In
addition,
we
have
areas
that
are
densifying
the
market
district,
the
bridge
district
and
our
hopes
for
Walnut
Street
revitalization,
with
these
residential
units
and
all
this
activity
coming
downtown.
It's
really
causing
a
change
in
downtown
and
with
that
the
conversation
about
parking
is
changing.
We
are
moving
from
our
traditional
seven
to
five
parking
customer
to
a
24/7
parking
customer,
the
more
residential
units
we
bring
online.
Q
The
more
we
have
people
living
downtown,
the
more
of
a
pressure,
that's
putting
on
our
on
street
parking
for
those
retail
and
commercial
and
restaurant
type
businesses.
So
we
really
are
becoming
a
more
dense
urban
downtown
I
thought
it
was
really
interesting
earlier
this
year
there
are
a
couple
articles
and
the
register.
It's
really
debated
this
issue.
There
was
an
article
that
said,
you
know
many
agreed
it's
time
to
grow
up,
Des
Moines
when
it
comes
to
parking.
Q
There
was
a
letter
to
the
editor
that
says
you
know
big
city
amenities
come
with
big
city
traffic.
Having
a
vibrant
downtown
goes
hand-in-hand
with
the
lack
of
parking
we
just
need
to
get
over
it
and
you
know
I
think,
whereas
it's
interesting
how
the
conversation
is
going,
I
do
think
we
have
adequate
supply.
We
just
need
to
manage
it
better.
The
last
time
Council
acted
on
big
changes
to
our
parking
meter
raised
our
parking
ramp
rates
with
2005.
So
it's
been
some
time
and
we
really
have
changed
in
downtown.
Q
So
that's
kind
of
spurring
a
lot
of
proposals
you're
seeing
today
so
I
thought
I'd
talk
a
little
bit
about
where
we
are
with
city-owned
parking.
Today
we
have
five
existing
parking
garages
and
one
park-and-ride.
We
have
one
new
garage,
the
East
second
Street
parking
garage
coming
online.
Later
this
fall.
We
have
about
3500
metered
on
street
parking
spaces
throughout
downtown.
Q
We
currently
charge
at
our
meters
from
8:00
to
6:00
Monday
to
Friday.
By
the
end
of
this
year.
A
third
of
our
meters
will
take
credit
cards.
A
majority
of
all
of
our
meters
take
smart
cards
and
coin,
but
a
sword
of
omens
ition
will
take
credit
cards.
We
have
for
our
leader
Asians
our
three
our
four
hour
and
ten
hour
meters.
We
have
four
hourly
rate:
Center
meters,
45
cents,
60
cents,
75
cents
and
a
dollar
25
hour.
Garages
are
free
on
the
weekends
right
now,
unless
there's
a
special
event.
Q
B
Q
This
is
how
our
on
street
meter
rate
structure
sits.
Today,
as
you
can
see,
the
entire
East
Village
is
60
cents
an
hour.
The
Westside
core
is
a
dollar
25,
and
these
rates
have
been
in
place
since
2009
in
2005
council
had
approved
kind
of
a
four
year
rate
increase
until
the
dollar
25
been
in
place
since
2009,
along
with
these
other
rates,
like
the
75
cents
an
hour
that
core
is
very
quickly
Watson
Powell
to
Cherry
the
river
to
tenth
Street.
Q
Well,
we're
also
seeing
is
a
big
change
in
our
garage
occupancies.
These
are
some
numbers
you
saw
earlier
this
year
as
well.
Our
garages
operate
most
efficiently
when
they
are
80
to
90
percent
occupied
and,
as
you
can
see,
we're
getting
into
that
kind
of
ideal
range
at
third
in
court
4th
and
grand
and
8th
on
Mulberry.
Q
They
looked
at
what's
being
done
nationwide
and
they
also
compared
us
to
three
similar
cities.
Omaha
Kansas
City
and
Columbus
Ohio,
so
this
is
how
this
is
how
we
compared.
If
you
look
at
our
meter
rates
per
hour,
we
are
on
the
lower
end,
with
the
exception
of
the
rates
are
charging
in
our
core
right
now.
Garage
rates
are
fairly
similar.
The
garage
daily
max
is
fairly
in
line
with
our
comparison,
cities
and
the
event
rate
as
sort
of
a
line.
Q
Although
it
looks
like
Columbus,
does
it
go
a
bit
higher
than
what
we
have
traditionally
gone?
The
city
overall
had
several
recommendations.
We
touched
on
these
a
little
bit
when
we
presented
to
you
earlier
this
year
as
far
as
bigger
things
to
consider,
so
they
recommended
higher
rates
in
the
Corps
in
the
western
Corps,
but
also
in
the
East
Village.
They
recommended
reduced
hourly
times
for
turnover
to
help
support
those
retail
restaurant
commercial
businesses.
They
recommended
charging
on
Saturday
and
looking
at
enhanced
payment
technologies,
more
ways
to
pay
at
the
meter.
Q
Q
Instead,
what
we
have
been
doing
is
charging
just
for
the
square
footage
of
the
parking
lane,
so
you
can
see
the
difference
in
cost.
It's
not
that
we've
been
recouping
nothing,
but
it's
a
substantial
difference
that
site
a
would
be
similar
to
like
the
AC
hotel
when
they
took
a
quarter
of
the
block
and
meters
onto
area
or
the
Randolph
when
it
was
redone
site.
B
would
be
a
larger
project
like
your
7-eleven
hi
you're
come
and
goes
the
big
Staybridge
project
here
in
the
East
Village.
Q
So,
just
looking
at
these
numbers,
assuming
we
had
foresight,
a's
and
foresight
DS
and
that
18
month
period,
we
are
losing
around
850,000
dollars.
We
were
of
revenue
and
right
now
we're
bringing
in
about
50
grand
in
building
instruction
permits
so
that
difference
about
eight
hundred
thousand
that
we
would
be
could
be
recouping.
This
is
just
current
practice,
isn't
by
formal
policy
at
the
time
council
said
well
what
our
neighbors
doing.
We
want
to
make
sure
we're
not
going
to
be.
You
know
overly
harsh,
maybe
on
developers
compared
to
what
our
neighbors
are
doing.
Q
So
we
did
do
a
survey
of
our
neighbors
Kansas,
City,
Cedar,
Rapids,
Omaha
and
Minneapolis
to
talk
to
them.
What
do
they
do
related
to
meters
and
building
permits
so
Kansas
City
charges,
$3
per
meter
per
weekday,
Cedar
Rapids
charges,
$10
per
meter
per
weekday
and
$5
per
weekend
day,
Omaha
charges
their
full
daily
meter
rate
of
8
to
15
dollars
a
day
and
Minneapolis
also
charges
the
full
daily
meter
8
in
this,
for
when
meters
are
taken
out
for
building
obstruction,
work.
Q
Next
I
want
to
move
into
some
other
proposed
changes
that
we
had
you're
calling
this
our
East
Village
pilot.
These
are
some
new
ideas
for
the
East,
Village
and
I
want
to
let
you
know.
We
have
been
out
to
talk
to
the
East
Village
board.
One
thing,
though,
and
they
were
very
supportive
of
our
ideas
and
one
thing
we
thought
was
interesting
and
then
we
called
the
quote
of
the
night.
Is
you
know
we?
When
the
business
owners
mentioned,
they
don't
get
complaints
about
the
cost
of
parking.
Q
They
get
complaints
about
the
inability
to
find
an
open
parking,
meter
and
I.
Think
this
graph.
This
graphic
down
below
really
shows
that
you
can
see.
If
you
have
underpriced
curb
parking,
your
parking
is
100%.
Full
people
are
driving
around
and
searching
they're
spending
three
to
four
minutes,
just
to
find
a
space
to
feel
very
frustrated
at
a
time
they
park,
whereas
if
you
have
right
price,
curb
parking
and
right
price.
Curb
parking
similar
to
our
garages
is
that
eighty
to
ninety
percent
occupied,
so
you
have
about
one
space
on
each
curb
face.
Q
It's
just
constantly
empty.
So
when
you
drive
up
there's
a
place
to
park,
but
you
have
to
price
it
right,
you
have
to
have
those
hourly
turnover
time
set
right,
and
so
that's
really.
What
I
think
that
point
and
I
really
kind
of
encompassed
and
showed
is
the
need
to
look
to
right
price
or
curb
parking.
Q
It's
really
grown
and
changed
and
how
it's
done
so
we're
similar
to
the
website
proposing
to
create
a
core
zone
area
that
core
zone
area
would
be
raised
to
a
dollar
25
an
hour
to
match.
What's
happening
on
the
west
side.
There'd
be
a
second
tier
which
we
ten,
our
meters,
which
would
be
75
cents
an
hour.
So
the
idea
would
be
if
you
were
either
a
resident
or
you
were
employee.
You
had
to
rely
on
on
street
parking.
Q
There's
parking
available
just
may
have
to
park
a
little
bit
further
out,
but
it
still
would
be
reasonably
priced.
We're
also
proposing
to
charge
on
Saturdays
in
both
the
on
street
and
also
in
the
new
parking
ramp
that
we're
opening
up
the
idea
behind
this
was
we
talked
a
lot
about
the
East
Village
about
different
options,
and
it's
you
know
they
said
okay.
Well,
if
we
want
our
current
structure
where
ramps
are
for
young
Saturdays
and
our
meters
are
free
on
Saturdays
is
that
people
choose
to
park
at
the
meter
right
in
front.
Q
They
sit
there
from
five
o'clock
Friday
till
8
a.m.
Monday
morning,
and
they
take
all
that
good
parking
and
so
or
they
come
in
early
for
their
their
Saturday
night
restaurant
shift
and
they
park
right
in
front
of
that
meter.
So
when
that
patron
shows
out
to
go
to
that,
restaurant
parking
is
not
available,
so
we
really
did
a
lot
of
this
has
been
coming
from
request
from
the
East
Village
of
how
to
better
manage
this
problem
that
we're
having
and
the
in
both
these
cases
of
meters
and
rant.
H
Q
That's
a
good
question:
I
have
some
data.
We
are
looking
as
a
pilot
project
to
test
this
in
the
East
Village
only
to
start
out
and
then
we
could
come
back
to
you,
but
how
successful
it
was
how
it
worked.
Those
types
of
things
you
could
then
decide
if
you
wanted
to
expand
it
further
onto
the
west
side
of
the
river
as
well.
We
thought
to
kind
of
pilot
this
idea
and
this
concept
would
be
to
take
the
East
Village
and
use
that
as
its
kind
of
test
case.
Q
So
here's
the
part
would
look
like
I
showed
you
earlier
how
the
whole
area
was
a
60
cents
per
hour
zone.
This
would
be
the
pink
represents.
The
dollar
25
and
the
blue
represents
the
ten
hour
meters.
So
your
pink
would
be
basically
your
dollar
25
from
Robert
DeRay
to
the
west
side
of
pinned
on
the
south
side
of
Des
Moines
to
the
north
side
of
court.
Q
So
if
you're
an
employee
or
resident
and
you
need
to
have
cheaper
parking,
you
can
park
on
court
Avenue
on
ten
on
doubling
street
and
you're
a
two
block
walk
to
Locust
in
the
heart
of
the
core.
So
that's
just
kind
of
there's
still
options
and
closed
options
and
the
bridges
as
well
would
remain
75
cents
an
hour
10
hour
meters.
So
though,
it's
also
an
option
for
people
to
to
park
and
walk
and.
Q
A
B
O
B
Q
So
one
of
the
other
things
that
came
out
of
that
report
are
looking
at
as
I
mentioned,
improve
parking
meter
payment
technologies,
as
I
mentioned,
we
have
how
to
focus
on
upgrading
our
meters
and
our
high
activity
areas
to
credit
card
meters.
This
does
provide
an
additional
payment
option
and
some
of
the
other
pros
is
enforcement
currently
stays,
as
is
what
what
that
means.
Essentially,
with
the
credit
card
meter,
the
display
still
changes
from
from
red
to
green
forcement
looks
for
that
light
to
know
if
the
meter
has
money
on
it
or
if
it's
expired.
Q
However,
these
meters
do
come
with
a
higher
maintenance
fee,
just
because
they're,
more
electronic
they're
talking
to
the
cloud
they're
running
credit
card
processing
and
they
come
with
a
higher
monthly
maintenance
fee.
The
meters
cost
575
a
month
just
to
be
on
the
street
between
the
wireless
may,
we
pay
for
the
self-service
and
the
database
maintenance
fee,
so
it
does
have
kind
of
some
higher
monthly
fees.
Q
H
Q
We
do
at
these
meters
is
we
make
them
pay
for
a
minimum
of
$1
worth
of
parking
so
in
where
we
have
them
right
now,
and
usually
that
might
equates
a
little
bit
over
an
hour,
so
you
can't
just
put
a
quarter
in
and
then
charge
so
we've
set
a
minimum
that
way,
it's
my
understanding,
that's
the
way
we
have
to.
If
any
way
we
can
pass
the
fees
on
to
the
customer.
We
can't
pass
the
credit
card
transaction
fee
on
to
the
customer
on
how
things
are
set
up
with
our
finance
and
other
folks.
K
Q
Q
I
tell
you
what
zone
you're
in
and
your
meter
number
you
can
pay
through
an
app
you
can
pay
by
calling
if
you
have
an
account
set
up
some
services,
even
allow
you
to
pay
with
a
text
message,
so
we
could
get
our
own
app
like
Park,
Des
Moines,
and
with
this
you
only
pay
as
use
instead
of
at
575.
It's
just
a
per
transaction,
see
it
can
range
by
the
vendor
from
15
cents
to
50
cents,
but
you
just
pay.
Q
If
it
gets
use,
if
it
doesn't
get
used,
it
doesn't
cost
us
kind
of
a
monthly
management
fee.
That
transaction
fee
also
does
include
the
stickers,
the
signs,
promotional
items,
the
creation
of
the
private
apps
and
marketing
materials.
So
it
sounds
really
great.
Some
of
the
cons
could
be,
if
not,
everyone
may
feel
comfortable
paying
by
phone.
However,
the
meter
would
still
take
either
smart
card
smart
card
or
coin,
and
our
credit
card
meters
would
continue
to
take
a
credit
card
at
those
points
as
well.
Q
Somebody
went
out
to
use
their
card
instead
of
paying
by
phone.
One
thing
about
this
is
the
meter
display
does
not
actually
change
when
the
payment
is
applied.
So
from
a
parking
enforcement
standpoint,
they're
driving
down
the
street
is
the
emitter
flashing
red.
They
have
to
check
the
app
to
see
if
somebody
paid
by
phone
or
if
somebody
actually
didn't
pay
and
their
meter
is
expired.
So
there's
a
more
of
a
two-step
process.
Q
There
are
some
changes
that
have
been
made
in
technology
that
can
help
make
that
a
more
of
a
seamless
process,
but
so
we're
hoping
it
doesn't
double
enforcement
time
to
write
a
ticket,
but
they
does
have
kind
of
more
of
a
two-step
process
and
for
the
user.
The
vendors
I
talked
to
have
said
that
they
would
get
a
note
that
says
you
won't
see
your
display
change,
but
the
City
of
Des
Moines
has
received
your
money,
you're,
okay,
to
kind
of
move
on
and
do
your
business.
Q
We
can't
the
credit
card
fee,
but
the
additional
fee
subsidies
pass
that
on
some
cities,
don't
they
one
encourage
to
pay
by
phone,
so
that
would
be
a
decision.
Council
would
have
to
make
on
how
to
do
that.
We'd
have
to
talk
to
our
finance
folks
to
see
what
we're
able
to
pass
on
to
the
user,
and
it
may
be
that
if
we
can't
pass
it
on,
then
we've
set
a
minimum
that
you
have
to
pay
for
at
least
$1.00
fifties
worth
of
parking
or
something
rather
than
25
cents,
or
something
like
that.
Q
So
just
kind
of
to
recap-
I
talked
about
a
lot
of
things
today
and
I'll,
just
kind
of
recap
where
we're
at
we
talked
about
changing
the
internal
policy
to
recover
that
lost
revenue
for
meters
taken
out
as
part
of
building
obstructions.
Just
looking
at
gave
you
some
numbers
on
that
that
wait
hundred
thousand
was
looking
at
come
in
18
month,
construction
period.
So
if
you
kind
of
bring
that
back
to
an
annual
are
looking
about
$600,000
annually,
that
could
be
added
on
to
our
parking
meter
revenues
from
where
we're
at
right.
Q
Now
the
pilot
in
the
East
Village,
you
talked
about
raising
the
rates
so
dollar,
twenty
five
on
the
core,
changing
the
ten
hour
meters
or
sixty
cents.
Right
now
they
go
to
75
cents,
creating
that
two
hour
parking
in
the
core
for
that
turnover
to
support
those
retail
restaurant,
commercial
businesses
and
then
providing
ten
hour
outside
of
the
core
charging
on
Saturdays
for
meters
and
in
the
garage,
and
we
would
look
at
how
this
all
coincides
of
the
new
garage
opening
in
fall
of
this
year.
Q
So
everything
kind
of
comes
online
with
this
pilot
project
and
just
looking
at
those
changes
together,
we're
looking
at
additional
million
dollars
in
parking
revenue
that
we
could
get
annually,
and
that
is
right.
Now
we
bring
in
about
1.9
million,
that's
over
30%
additional
increase
in
annual
parking
revenue,
and
that's
just
on
the
east
side.
If
these
ideas
work
and
we
rolled
out
those
same
ideas
onto
the
west
side,
our
East
Village
has
about
16
percent
of
our
total
parking
meters.
Q
So
you'd
be
looking
at
doing
that
to
80
percent
of
the
rest
of
your
system.
You
would
really
see
a
substantial
impact
on
revenues,
but
I
don't
want
to
just
say
it's
about
revenue.
It's
about
helping
to
support
the
change
in
downtown.
We
are
changing
to
24/7
city,
and
this
is
going
to
help
us
to
be
able
to
create
that
turnover
to
support
those
businesses
the
residents
will
be
taken
or
that
we
other
workers
will
be
taking
up
that
highly
valuable
on
street
parking.
Q
It's
going
to
create
that
turnover
to
support
those
other
activities
that
we're
seeing
downtown
now
and
I.
Guess
I
would
just
kind
of
say
you
know
we
could
try
it.
We
can
do
a
pilot
for
a
year.
We
could
come
back
to
get
to
be
able
to
show
you
well
here's
how
much
revenue
we
created
in
the
garages
and
here's
how
much
revenue
we
were
able
so
much.
It
costs
us
to
run
that
garage
on
Saturday
and
here's
what
the
business
owners
think
of
charging
on
Saturday.
Q
H
Actually,
yeah
yeah
I,
don't
have
any
question
just
a
comment.
Thank
you.
I
joined
you
at
the
East
Village
meeting
and
I'm
glad
you
made
the
comment
that
it's
not
about
revenue.
This
is
something
that
it's
an
ongoing
problem
in
the
East
Village,
where
someone
comes
in
just
parks
in
front
of
the
business
and
stays
there
the
entire
time
because
of
how
we
have
the
meters
set
up,
and
so
this
will
help
the
business
not
hinder
it
and
I
think
we
need
to
be
aware
of
that.
H
It's
it's
not
a
you
know
an
additional
just
an
additional
revenue
source
in
you
know,
I
choose
not
to
look
at
it.
That
way.
I
choose
that
this
is
going
to
increase
revenues
for
the
folks
in
the
East
Village,
the
business
owners
that
are
that
are
that
are
struggling
with
parking
down
there
and
they
were
very
supportive
of
this
idea.
I
I'm
glad
that
you
know
I
kind
of
wish.
H
We
would
have
done
it
sooner
to
be
honest
with
you,
so
we'll
see
how
it
how
it
plays
out
I
think
it
will
be
very
beneficial,
and
you
know
we
can
take
a
look
at
it
in
a
year
or
two
and
see
what
it
C.
Would
it
see
how
it
is
there,
and
maybe
we
can
look
at
the
other
side
of
the
river
in
the
West
Western
gateway
portion
of
it.
Thank
you.
It
was
very
informational.
I
have.
R
One
comment:
when
they
look
at
the
cons:
the
pay
by
phone
bothers
me,
because
it
means
that
your
our
parking
enforcement
people
every
time
there's
a
blinking
red
light.
They
have
to
get
out
pull
up
the
app
to
see
if
that
person
paid
by
phone
or
not,
and
to
me
that
just
seems
very
time-consuming.
Plus
their
vehicles
are
parked,
I
mean
when
I'm
downtown.
Now
and
there's
a
traffic
enforcement
vehicle
stopped.
You
have
to
wait
and
go
around
I.
Just
can't
imagine
the
confusion
that
that
would
cost
sure.
R
Q
Yeah
there's
City
Hall,
the
YMCA,
ninth
and
Locust
garage
or
3rd
and
Court
garage
typically
in
areas
that
are
have.
We
wouldn't
want
a
machine
that
takes
cash
and
a
place
where
we
don't
have
eyes
on
it.
So
that's
been
kind
of
the
challenging
piece
of
that,
but
we
can
definitely
look
at
expanding
some
local.
Just
the
word
out
have
a
have.
R
Q
Think
that's
a
good
point.
People
really
like
the
smart
card
once
they
use
it.
I
guess
I
was
just
going
to
add
on
so
some
of
the
vendors
and
they
all
vary.
And
if
we
were
to
look
at
pay
by
phone
we
would
have
to
do
a
full
RFP.
So
we
could
lay
out
what
we
want
out
of
that
system,
but
they
do
have
the
ability
to
you
could
pull
up
the
entire
block
on
your
laptop,
let's
say
in
the
enforcement
vehicle
and
they
could
see
right
away.
Q
A
Q
Q
B
I
Yeah
jeffers
any
given
done
any
thought
about
expanding
the
sale
of
the
smart
cards
like
maybe
to
grocery
stores,
even
convenience
stores,
I.
Think
more
people
take
advantage
of
the
reason
I
ask
because
you
know
when
I
travel,
the
Canada
we
have
to
buy
calling
cards
calling
card,
you
can
get
anywhere
and
then
I
can
put
time
back
on
them.
So
I
looked
into
possibly
making
it
very
convenient
to
put
smart
cards
out
there.
We.
Q
Have
looked
at
that,
the
only
thing
is
we
would
have
to
preload
them,
so
we'd
have
to
let's
say
we'll
just
take
heidi,
for
example,
they'd
have
to
I.
Guess
we
don't
know
how
that
would
work
if
we
give
them
10
$40
pre-charge,
smart
cards,
they'd,
almost
I
figure
out.
Do
we
make
them
pay
for
that
ahead
of
time,
and
then
they
just
charge
a
customer
and
deal
with
it
that
way,
it's
actually
be
preloaded,
whereas
a
gift
card,
or
something
like
that
is
not
charged
till
it's
used.
Q
I
R
H
Cars
that
IV
would
would
be
would
be
very
good.
People
would
buy
them.
I
know
you
probably
have
to
give
a
certain
percentage
back
to
IV,
but
I
mean
you
have
to
figure
out
what
that
you
should.
You
should
look
into
that,
and
maybe
they
would
like
to
partner
with
this.
It
will
private
public
partnership.
H
Q
L
S
L
Q
Q
Have-
and
this
is
our
credit
card
meters,
because
those
are
the
easiest
to
audit,
because
they
we
can
get-
we
can
communicate
to
those
through
the
web,
our
other
meters,
you
have
to
kind
of
hand
visit
each
one.
So,
overall,
looking
at
all
of
our
credit
card
meters
in
the
downtown,
we
are
about
63%,
clean
30%,
credit
card
and
7%
smart
card,
and
we've
seen
that
credit
card.
Q
As
we've
rolled
out
more
credit
card
meters,
we've
seen
that
credit
card
number
go
from
20
percent
up
to
30
percent
over
the
past
four
or
five
years
as
we
rolled
out
more
credit
card
meters,
so
we're
still
seeing
a
large
portion
of
coin
and
I.
Don't
know
if
that's
because
not
people
I,
don't
know
if
it's
a
smart
cards
harder
to
find-
or
they
know
for
sure,
every
meter
is
going
to
take
coin
or
we're
just
creatures
of
habit
here
in
Des,
Moines,
Iowa
and
I.
Q
Think
part
of
it
is
to
our
rates
of
traditionally
been
pretty
low,
sixty
cents
an
hour.
That's
not
much
coin
to
take
with
you,
but
when
it
goes
up
to
a
dollar
twenty-five
or
things
like
that,
it's
more
coins
to
carry.
So
you
start
looking
at
other
options
to
pay
which
our
credit
card
meters
are
focused
in
those
higher
activity,
higher
rate
areas
to
give.
L
I
find
an
interesting
that
you're
only
doing
7%
on
the
smart
card,
so
it'd
be
interesting
to
see
if
you
could
expand
it
and
see
if
that
boosts
it
up.
But
I
don't
know
that
how
good
people
feel
about
loading
up
a
bunch
of
money
onto
a
smart
card
unless
they're
parking
a
lot
and
then,
in
which
case
it
does
make
sense,
let's
get
to
the
garages.
L
H
Q
Q
T
Good
morning,
Mattie
understand
assistant
city
manager,
I'll
be
brief
by
piggybacking.
On
the
on
the
parking
meter,
discussion
I
wanted
to
give
you
a
quick
update
on
the
parking
garages
every
couple
of
years
we
get
approached
by
a
broker,
either
local
or
out-of-state,
who
asked
us
if
we
have
an
interest
in
selling
our
parking
system.
Usually
those
are
big.
T
National
companies
that
are
looking
to
come
in
and
lock,
stock
and
barrel
buy
the
whole
system
and
those
discussions
kind
of
go
back
and
forth,
and
then
they
just
kind
of
peter
out,
and
so
it's
not
really
an
issue
that
we've
taken
very
seriously
but
we're
getting
more
enquiries
into
purchases
of
individual
garages
and
even
the
entire
parking
system.
So
we
feel
that
this,
the
timing
is
right
to
take
a
stronger
look
at
that,
and
so
we
our
work,
going
to
be
working
with
our
legal
and
financial
team
to
just
a
general
discussion
of.
T
Should
we
sell
the
system,
what
are
the
pros
and
cons
of
doing
that?
We
use
the
parking
system
as
an
economic
development
tool.
So
if
we
lose
that
control,
if
we
sell
that
away
well,
we
lose
that
ability
to
lose
that
tool.
Can
we
sell
it?
We
we
know
we
have
some
hurdles.
The
way
we
did
finance
Billy's
purchase
agreement
with
the
City
Hall
garage.
We
pledged
the
entire
revenues
from
the
parking
the
parking
system,
including
the
meters,
to
hit
the
debt
coverage
ratio
on
that
garage.
T
So
we
know
that
we
may
have
some
legal
limitations
in
that
lease
purchase
agreement.
If
we
can
even
sell
off
any
of
assets
and
then
how
do
we
sell
it
do?
Does
it
make
sense
to
sell
individual
garages
to
individual
owners
to
encourage
competition?
Does
it
make
some
sense
to
sell
off
the
entire
garage
system?
It
will
we'll
probably
find
a
larger
pool
of
national
buyers
if
we
do
that
they'll
bring
some
cohesion
in
operation.
So
there's
a
there's
a
lot
of
questions
that
we
are
going
to
work
through.
T
We
have
actually
a
first
kickoff
meeting
this
afternoon
with
finance
and
legal
to
talk
about
that,
we're
bringing
in
dollars
and
pfm
who
helped
us
with
the
lease
purchase
agreement
on
the
City
Hall
garage.
So
we
can
really
get
an
understanding
of
the
legal
and
financial
commitment
that
we
have
we'll
bring
back
updates
to
you
periodically.
T
There
might
there's,
probably
some
some
garages
are
going
to
be
easier
to
analyze
and
easier
to
sell
than
others,
the
third
and
quart
garage.
We
have
our
partnership
with
the
federal
government,
the
GSA
on
that,
where
we
don't
actually
own
the
land
underneath
it
and
they
control
a
certain
number
of
spaces.
So
there
are
some
encumbrances
on
that
garage,
in
particular
the
fifth
and
keo
garage
where
you've
got
a
mixed
use
of
housing
and
and
the
garage
that
that
has
some
encumbrances
with
it
so
we'll
be
bringing
that
back.
Periodic
update.
T
It's
not
going
to
be
an
easy
task,
we're
not
going
to
have
a
couple
meetings
and
have
an
answer,
but
it
will
continue
to
dive
into
that.
We
definitely
have
interested
parties
in
and
so
now
it's
a
good
time
to
look
at
it.
As
Jennifer
said
you
know,
rate
occupants,
these
are
going
up
we're
going
to
be
raising
rates
slowly.
So
this
is
a
good
time.
T
But
we
need
to
look
at
doing
that
in
a
way
that
continues
to
spur
economic
development
and
occupancy
of
our
downtown
buildings,
and
then
councilman
Hensley
has
placed
an
agenda
item
on
tonight's
agenda.
To
look
at
a
similar
system
is
that
there
are
cities
around
the
country,
Indianapolis
being
one
that
many
of
you
have
heard
of
who
have
done
the
same
thing
and
privatized
their
parking
meter
systems.
So
that
can
also
be
something
that
we
can
take
a
look
at
in
the
future
too.
So
we
can
talk
about
that.
A
little
more
formally
tonight.
L
U
U
Why
are
we
discussing
contract
sales?
One
of
the
priorities
set
by
City
Council
was
to
improve
the
housing
stock.
It's
in
your
strategic
plan.
It
came
out
in
Capital.
Crossroads
came
out
in
a
strategic
strategies
for
effectively
addressing
vacant,
blighted
properties
planned
ESM
tomorrow
plan
and
every
neighborhood
plan
that
was
ever
completed
for
the
city.
U
U
U
We
did
increase
the
code
enforcement
of
the
rental
units,
so
if
a
rental
unit
is
under
Notice
of
Violation,
it
must
be
brought
into
compliance
by
the
seller
before
it
transfers
they're
still
in
our
rental
system
and
we're
not
going
to
let
them
transfer
the
property
on
a
contract
without
bringing
into
compliance.
So
the
next
thing
we
looked
at
is
part
of
our
key
issues.
On
property.
Maintenance
was
a
proposed
code
change
which
will
come
to
you
tonight
to
require
an
inspection
before
the
contract
is
entered
using
the
same
requirements
as
our
rental
code.
U
This
is
not
bringing
the
property
into
compliance
with
new
construction.
Its
compliance
with
the
property
maintenance
code
is
set
out
in
our
rental
inspection.
We
feel
that
if
the
occupant
safety
issues
that
we
wouldn't
want
that
prop
inhabited
until
the
life
and
safety
issues
are
addressed,
so
they
couldn't
move
in
if
there
was
a
faulty
electrical
or
plumbing
or
mechanical
issue,
or
some
major
structural
issue
that
would
make
it
unsafe
to
live
in
until
it's
brought
into
compliance.
U
U
As
I
said
next
step,
the
ordinance
is
going
to
be
on
the
agenda
tonight.
We
have
in
the
budget
to
recruit
and
hire
two
additional
inspectors
to
begin.
The
program
I'd
like
to
point
out.
This
is
a
habitability
issue.
This
isn't
an
issue
of
getting
in
the
middle
of
who
buys
or
sells
real
estate
simply
to
make
sure
that
the
property
is
habitable
and
that
we
maintain
our
housing
stock
in
our
in
our
neighborhoods
right.
I
U
It
within
our
within
our
concept
and
within
the
ordinance,
the
seller
and
buyer,
would
come
in
to
the
table
and
they
say:
ok,
we
have
to
do
it.
Reroofing
and
the
buyer
is
going
to
do
it
and
we
need
18
months
to
rear
roof
the
house
and
it's
not
leaking
right
now.
Okay,
can
we
work
out
an
agreement
where
the
buyer
can
do
that
work,
but
the
seller
has
to
sign
off
on
that
also,
so
it
would
be
a
mutual
agreement
by
both
parties
that
someone's
going
to
do
that
and.
U
V
U
We
give
them
more
time
to
do
that.
Yeah.
That
step
seems
appropriate
if
it's
leaking.
Maybe
it's
a
different
time
frame.
It's
going
to
be
based
on
economics.
You
know
who
has
the
money
to
put
it
in?
How
long
do
we
want
to
give
them
to
do
that
so
yeah,
it's
going
to
be
case
by
case,
and
then
both
parties
come
in
and
sit
down
and
say:
okay,
either
the
seller
is
going
to
do
or
the
buyer
is
going
to
do.
I
L
U
That
would
be
sitting
down
with
us
and
we'd,
say
okay,
eighteen
months
to
do
this
or
three
months
to
do
that
we
put
in
our
computer
system,
it
check,
would
trigger
a
reinfection
and
we'd,
go
to
the
building
department
say:
did
they
pull
a
permit?
We
go
out
and
meet
on
the
property
and
say:
okay,
where
are
you
with
this
or
your
hammer
and
nail
or
you
have
you
started
what
what's
the
progress,
so
it
would
be
based
on
reinfection,
okay,
thank.
U
Way
the
way
the
renovation
agreement
would
be
both
agree
to
do
it.
If
they
don't
do
it,
then
it
moves
into
housing,
Appeals
Board,
where
more
time
could
be
granted
by
the
housing
Appeals
Board
or
they
both
go
into
a
court
system,
and
then
the
judge
gets
to
decide
who's
supposed
to
do
those
repairs.
So.
H
L
R
U
Way
it's
written
now
it
would
have
to
be
through
a
city
inspector
and
that's
easier
for
us
to
monitor
the
program
if
we're
on
the
front
end
and
we're
walking
it
all
the
way
through.
If
you
have
a
private
inspector
come
in
with
a
with
an
inspection
report,
we
weren't
out
there,
we
didn't
see
what
they
saw.
U
R
We
see
a
copy
of
what
the
city
inspectors
use
now.
Do
they
have
an
inspection
report,
I
mean
when
I
look
at
a
home
inspection.
That's
been
done.
Every
lender
in
town
will
accept
that
home
inspection
report.
It's
a
very
detailed
report
with
pictures
and
these
guys
are
pretty
knowledgeable.
So
we
get
a
pretty
good
picture
of.
R
R
B
U
Appreciate
that
point
we
we
have
a
list
of
private
inspectors
right
now
that
can
do
contract
inspections
and
I
will
be
quite
honest.
There
are
a
few
that
do
it
to
the
level
that
you
say
with
the
pictures
and
it's
a
it's
a
it's
a
lengthy
good
report,
the
other
people
they
are
not
giving
us
what
we
would
even
deem
is
appropriate
under
any
inspection.
U
We
have
a
form
in
the
computer
that
comes
out,
but
we're
really
looking
at
is
requirements
under
Chapter
sixty,
which
is
a
rental
code,
so
we're
all
looking
at
the
electrical
we're
looking
at
the
plumbing,
but
right
now
we
don't
have
but
really
a
checklist
for
that.
It's
based
on
what
the
code
says
and
what
they
put
into
an
inspection
report
and.
R
I
know
that
I
have
seen
some
inspections
that
have
been
done
through
I.
Don't
know
if
it
was
a
city
inspector,
but
it
was
through
that
list,
because
some
lenders,
if
I'm
doing
a
community
investment
loan
for
a
buyer,
they
have
to
go
and
they
have
a
list
that
they
get
from
the
city
and
I've
seen
some
of
those
inspections
and
they've
been
very
poor.
They're,
not.
R
U
It
seriously
was
one
where
we
went
in
on
a
rental
inspection
and
wrote
it
up
quite
heavily
and
the
contract
inspection
came
through
and
had
none
of
the
health
and
safety
issues
that
we
had
pointed
out.
We
sent
the
inspector
back
out
to
get
me
pictures
that
that
person
could
not
walk
in
that
house
and
done
that
inspection,
so
I
took
him
off
of
our
list.
U
There's
another
couple
parties
on
there
that
if
we're,
if
we're
going
to
go
to
private
companies,
doing
the
inspections,
I
would
take
a
serious
look
at
whether
or
not
they
should
be
on
the
list
or
not.
I
think
it
would
be
more
cost-effective
for
the
for
the
seller
to
have
us
do
it
rather
than
a
home
inspector,
but
this
was
totally
up
to
Council
to
decide
who
does
the
pre
inspection
it.
H
U
The
problem
the
problem
was
having
somebody
else,
do
the
inspection,
is
they
do
it
they
hand
us
a
sheet
of
paper.
We
have
not
gone
in
there.
We're
trying
to
do
a
renovation
agreement
on
somebody's
outside
inspection,
then
we're
going
to
go
back
in
at
the
end
of
the
compliance
time.
We're
going
to
say
well,
wait
a
second.
They
missed
this
this
and
this
and
then
we're
gonna
have
to
start
that
whole
process
over.
U
R
U
Percent
of
the
contract
sales
are
subnormal,
that's
about
equal
to
the
rental.
Now
we've
already
taken
steps
to
bring
the
rental
properties
up
to
normal
or
above
this
is
just
a
second.
The
second
phase
of
that
effort.
20%
of
the
contract
sales
are
subnormal
6%
of
total
sales
across
the
city,
our
contract
cells
that
are
sub
normal.
But
if
you
take
the
pot
of
contract
sales,
20
percent
of
those
are
below
normal.
So
that's
that's
the
crux
of
what
we're
trying
to
get
to.
O
A
L
I
Just
get
one
more,
you
know
some
of
these
get
brought
in
from
tax
sales
or
they
try
to
flip
them
right
away,
and
this
more
of
a
comment
have
we:
where
are
we
in
looking
at
what
the
city
can
do
to
have
an
opportunity
to
grab
those
tax
sale
properties
and
have
the
first
right
of
refusal
on
that?
You
know
to
me:
we
be
identifying
a
problem
right
away.
We
could
analyze.
I
V
Good
morning
councilmembers
Phil
Delafield
Community
Development
Director.
Mr.
gray,
your
question
is
quite
appropriate.
We
actually
are
doing
those
as
we
speak
and
trying
to
pick
those
up
that
are
available
that
have
perhaps
a
good
opportunity.
For
instance
tonight
there
are
two
on
your
agenda
that
UCF
saw
there
are.
The
challenge,
of
course,
is
that
we
don't
have
a
budget
to
buy,
to
acquire
some
of
those
properties
and
then
renovate
those
properties,
so
we
need
to
have
a
partner
in
hand.
V
So
what
we
do
is
we
look
at
the
list
that
the
county
provides
us
before
it's
made
public.
We
then
work
with
polk
county
supervisors
to
waive
any
fines
and
assessments
that
are
against
the
property,
and
then
we
shop
it
with
our
partners
to
see
if
there
are
any
partners
that
are
available
to
do
the
work
that
believe
that
they
can
do
it
in
the
marketplace.
So,
yes,
we
are
doing
those
things.
V
I
Agree
I'd
like
to
see
us
move
forward
on
that.
You
know
we
give
a
million
dollars
to
the
NDC
and
they
do
just
that
I'm
so
pleased
to
be
on
that
board.
It's
done
wonders
around
the
city,
but
in
the
neighborhoods,
where
I
mean
we're
here
to
protect
our
neighborhoods,
we
need
to
be
moving
forward
on
this
and
I'm
sure
we
can
get
creative
in
getting
funding
for
it,
but
we
need
to
set
something
up
and
not
kick.
This
can
down
the
road
I'd
like
to
see
I
appreciate
everything.
You're
doing
so.
I
That's
that's
that's
the
kind
of
stuff
that
we
need
to
see,
but
you
know
between
all
of
us
sitting
here
and
you
see
out-of-state
businesses,
businesses
not
somebody's,
showing
any
interest
just
trying
to
make
money
out
of
Des
Moines
and
doing
it
in
a
pretty
shoddy
method.
That
really
gets
the
best
of
me.
So
I
think
I'd
like
to
see
this
moved
up
a
little
bit
on
the
fast
track
Scott.
If
we
could
must,
let's
put
our
heads
together
and
figure
out
how
we
can
get
this
done.
Thank
you.
Well,.
A
Just
to
follow
up
on
that
bill
and
I
think
that
we
talked
a
little
bit
about
this,
but
you've
got
the
Iowa
Department
of
Economic
Development
that
actually
has
a
potentially
a
zero
interest
loan.
That
would
be
the
funding
source
that
we
would
need
to
be
able
to
go
out
and
acquire
those
properties,
and
especially
if
it's
zero
interest.
That
is
a
perfect
line
of
credit
that
would
be
available.
That
would
really
help
us
as
we're
trying
to
put
together,
assemble
the
land
and
maybe
be
the
starting
point
for
the
land
bank.
Yes,.
V
L
U
W
There
are
good
contract
sales
and
I
had
the
opportunity
to
attend
that
public
meeting
that
they
had
on
that,
and
here
a
lot
of
contracts
sellers
talk
about
that.
Well,
in
my
opinion,
if
the
contract
sellers
should
not
be
good,
contract,
sellers
should
not
be
afraid
of
this
ordinance.
It
does
not
say
that
they
would
have
to
repair
of
the
property.
It
does
put
some
onus
on
them
as
far
as
making
sure
that
it
does
get
rehabbed.
But
you
know
we
don't
have
problems
with
good
contract
sellers.
W
We
have
problem
with
both
on
our
end,
in
going
into
a
neighborhood
and
trying
to
improve
that
neighborhood
improve
the
values
on
that
when
we
have
a
lot
of
contracts,
sell
properties,
particularly
one
of
the
neighborhoods
I'm,
talking
about
its
Capitol
Park,
where
they're
bringing
down
the
values
I
mean
it's
been
in
a
Des
Moines
newspaper.
All
of
that
type
of
thing,
we've
also
heard
from
people
I
mean
we
see
it
all
the
time.
W
What
you
do
is
you
flip,
and
that
is
somebody's
people
are
coming
in
buying
some
of
these
properties
and
flipping
them
very
quickly.
In
those
instances,
usually
we
will
get
a
call
at
some
point
from
the
buyer.
People
do
not
understand
that
when
they
get
the
current
inspection
since
pecten
on
contract
properties.
It's
a
buyer!
Beware,
that's
always.
It
just
tells
you
that
this
is
a
condition
of
your
property.
W
Then
she
had
a
small
fire
and
had
probably
electrical
and
then
finally,
the
roof
started
leaking
a
lot
of
people
because
of
the
affordable
housing.
Rental
situation
in
town
will
go
to
a
contract
sale
because
that's
what
they
can
afford,
but
when
they
do
that
many
times,
they're
putting
themselves
at
jeopardy
and
they
do
not
have
the
money
to
repair
them
and
then
they
sit
there
and
they
continue
to
degrade
the
neighborhoods
in
a
good
contract
sale
situation.
You
would
have
and
I'm
not
I,
not
opposed
to
these
contract
sales.
W
At
awning
we
have
six
of
them
they're
good
sales,
their
sales
that
we
worked
with
the
clients
on.
They
had
not
an
opportunity
to
go
to
bank,
but
those
homes
were
in
good
condition.
They
were
not
brand
new
home.
So
they
were
rehabbed
homes
that
suited
their
needs
and
they
were
rehabilitated
up
to
the
city
codes.
W
So
I
would
urge
the
council
to
take
a
listen
to
a
lot
of
consideration,
because
you
will
hear
people
that
do
not
want
this
to
happen
and
because,
in
some
instances
there
are
things
that
the
individuals
need
to
do,
but
right
now
there's
nothing
that
says
that
individual
moving
into
that
house
has
to
take
responsibility
for
that
once
they
buy
it.
This
is
not
known
for
those
people
who
want
to
buy
a
property
and
Rehab
it.
W
The
idea
of
having
a
rehab
plan
for
them
that
they
can
follow
I
think
is
a
good
one,
if
that
was
their
intention
to
move
into
the
home
and
Rehab
it
like
some
of
the
old
urban
homesteaders
did,
but
I
urge
you
to
take
this
into
serious
consideration
and
to
pass
this
ordinance.
Thank
you.
Thank
you.
I.
E
And
this
virtuous
cycle
of
lending
in
these
neighborhoods
continues.
So
like
I,
say
in
2014,
we
took
a
step
to
get
a
mortgage
bankers
license,
and
so
with
that
comes
quarterly
reporting
of
our
loan
activity,
annual
reporting
of
our
financial
condition.
We
have
audited
financial
statements
and
including
direct
examination
by
the
Iowa
Division
of
banking,
core
to
our
servicing
I.
Think
in
what
is
important
to
a
lot
of
people.
A
service
that
we
provide
is
escrow
administration,
the
paying
of
taxes
insurance.
E
These
are
things
that
are
not
happening
always
with
contract
sales
and
what
leads
to
some
some
of
the
other
problems
that
you
see
with
contract
sales
like
delinquent
taxes.
So
from
our
perspective,
we've
been
working
diligently
for
the
past
several
years
in
trying
to
make
these
sales
look
more
like
traditional
transactions
and
through
the
use
we
think
of
private
inspectors
and
opening-up
inspectors.
E
That
would
normally
do
inspections
for
a
typical
sale.
Someone
who
buys
on
the
deed
mortgage
there
could
be
some
kind
of
code
here
or
change
the
code
to
make
this
look
like
a
traditional
transaction
and
rather
than
more
like
a
rental
and
having
the
city
be
involved
in
devoting
limited
CDR
city
resources.
To
this
to
this
effort
and
I
just
like
to
say
that
since
2011,
we
have
invested
over
five
million
dollars
in
property,
repair,
preservation
and
rehabilitation
in
the
exact
neighborhoods,
where
you
guys
need
it,
and
that
is
something
that
we
take
very
seriously.
E
It's
the
lifeblood
of
our
business
and
it
you
know
if,
if
you
have
a
property
that
it
has
problems
with
it,
it
doesn't
sell
it
fast.
We
know
that
we
want
to
fix
the
problems
we
want
to
improve
the
the
housing
stock
and
I
think
that
listening
today,
to
that,
second
group
of
great
students
made
a
really
really
stuck
out
to
me,
as
they
were
talking
about
property,
equity
and
improving
property
and
contracts
are
a
method
for
these
immigrants
and
refugees,
poor
elderly,
to
gain
equity
in
a
property.
E
Those
of
that
equity
on
the
other
side
of
the
contract
so-
and
we
want
to
make
sure
in
the
presenter
from
the
the
drape
group
said
that
even
if
they
can
get
a
cheap
house
and
work
on
it
and
fix
it
up,
that'll
build
their
equity
that
will
put
them
in
a
better
financial
position.
You
know
it
really
is
about
affordability
and
how
much
can
be
done
at
any
one
time.
T
L
H
A
common
in
the
question
and
I
had
an
opportunity
to
meet
with
Tony
and
his
son
Tony
it,
but
is
there
something
in
the
ordinance
that
you're
looking
to
change
is
just
the
home
and
inspectors
that
you
want
a
private
person
to
do
it
instead
of
or
folks
to
do
it?
Is
that
what
you're
looking
to
change
in
this
ordinance?
What.
E
It's
saying
is
that
it
has
to
be
up
to
property
maintenance
code
of
the
whole.
The
same
thing
is
the
rental
code,
which
is
going
to
increase
costs
you
on
to
the
the
buyers
the
home
purchasers
on
and
whereas
they
made
on.
If
it's
not
a
serious
issue,
we
agree
if
there's
a
serious
exterior
issue
or
interior
health
and
safety
issues
that,
as
per
mr.
E
That's
what
was
it
was.
The
recommendation
of
the
report
by
mr.
Kelly
and
I
believe
that
that
seems
to
be
because
this
is
home
ownership
and
the
city
isn't
inserting
itself
in
any
other
real
estate
transactions.
So
it
seems
to
me
that
if,
if
there
are
major
infractions,
that's
where
there
are
health
and
safety
issues,
then
the
city
should
go
in
and
inspect
and
follow
up
with
code
enforcement.
H
F
H
H
Take
care
of
some
of
our
slum
and
blighted
areas
and
to
make
sure,
just
like
pan
said
that
some
of
the
folks
that
don't
understand
it
that
they're
not
being
taken
advantage
of
and
I
feel
like
those
folks
are
being
taken.
Advantages
in
some
of
these
situations,
not
by
your
company
I'm,
not
saying
that
in
any
way,
but
by
other
folks
that
are
selling
it
I
mean
those
are.
We
need
to
be
able
to
represent
those
folks.
E
They
have
to
get
me
their
documentation
of
their
income
and
their
tax
returns
and
they
get
their
home
inspection.
They
ask
questions
about
the
home
inspection,
they
get
a
booklet.
That's
called
your
home
loan
toolkit,
it's
the
same
exact
booklet
that
you
get
when
you
get
a
mortgage
and
that
talks
about
home
inspections
there.
E
We
should
treat
people
you
know
like
that.
They
can
be
responsible
buyers
and
owners
of
these
neighborhoods,
and
we
think
that
that
fostering
homeownership
is
going
to
be
the
thing
that
really
turns
these
neighborhoods
around
when
people
believe
they
own
the
property
and
they
have
some
capacity
to
improve
it.
You
know
I.
R
Have
just
two
questions
when
you
sell
a
home
on
contract,
mr.
Shubert,
do
your
do
your
contract
buyers
have
a
balloon
where
they
have
to
refinance
in
three
years
or
do
you
carry
the
contract
through
the
entire
deed
or
that
buyer?
If
things
change
you
can
refinance,
just
like
I
can
refinance
my
home,
lock.
Sure.
E
And
this
is
something
that
did
change
in
the
past
there
we
did
do
a
lot
of
things
with
five
year
balloons.
Balloons
are
very
common
in
contracts,
but
we
would
always
extend
if
the
in
good
standing
and
they
are
making
their
payments
five
years
on
we'd
always
extend
anymore
balloons
are
now
illegal.
You
cannot
have
a
balloon
in
a
contract
unless
you're
offering
a
bank
rate.
E
So
if
I
was
to
be
offering
the
balloon,
my
interest
rate
on
that
contract
would
be
something
like
four
point:
five
percent,
so
very
nearly,
and
even
to
that
point,
I
need
to
have
a
balloon
that's
longer
than
five
years,
so
no
anymore,
we're
doing
fifteen
twenty
and
twenty
five-year
amortizations.
So.
E
Think
of
it,
like
a
bank
loan,
we've
invested
$40,000
in
new
servicing
software
and
improvements.
We
are
working
I.
Think
the
servicing
of
these
contracts
is
really
what
sets
our
company
apart
from
other
organizations,
and
why
other
sellers
should
be
held
to
to
our
standards
of
standards
that
we're
holding
ourselves
to,
and
that
is
going
to
go
a
far
away.
People
won't
sell
crap
houses
on
contract
because
they
won't
want
to
go
through
the
whole
lending
law.
R
E
R
And
I
think
that's
what
we
should
be
focusing
on
are
those
people
that
have
those
rentals.
They
can't
they
can't
get
the
rental
certificate,
so
they
think
oh
I'll
just
sell
it
on
contract
and
do
you
think
there's
a
way
to
differentiate
between
those
guys
who
just
has
they
may
have
to
rental?
It's
gone
down
in
repairs,
so
they
think
okay,
I'll,
just
sell
it
on
contract,
as
opposed
to
someone
who
has
a
business
that
is
regulated
like
you
are
I.
E
Think
that
by
making
that
seller
use
some
a
licensed
entity
to
originate,
it
is
going
to
go
far
away
by
I
by
qualifying
someone
on
their
ability
to
repay
the
payment.
You're
kind
of
implicitly
qualifying
them
on
their
ability
to
afford
other
aspects
of
life,
including
home
repairs,
but
so
I
think
that
having
everyone
underwrite
and
originate
their
contracts,
the
correct
way
is
going
to
go
a
long
way
there.
E
The
city
code
currently
does
allow
for
properties
that
had
rental
certificates
can't
be
transferred.
If
there
are
violations
opening
up
the
amount
of
home
inspectors
that
can
do
home
inspections
and
allowing
buyers
to
choose
them,
I
think
would
allow
a
lot
more
information
to
flow
freely
to
the
buyer
so
that
they
can
make
an
informed
decision
all.
L
S
S
My
degree
is
in
civil
engineering
and
I'm,
currently
a
substitute
math
teacher
for
the
morning
public
schools.
So
when
it
comes
to
that
report,
when
it
comes
to
the
percentages,
it
would
been
really
easy
to
see.
Here's
our
housing
stock
percentage
of
the
housing
stock
is
here.
Our
is
our
sub
normal
of
our
sub.
Normal
here
is
the
contract
sales
and
all
the
sub
contract
sales.
This
is
government.
This
is
commercial.
This
is
residential.
S
That
report
doesn't
do
that.
It
tells
you
5000
are
our
subnormal
of
that
this
as
many
as
contract
sales
of
the
phi
cells-
and
this
is
the
percentages
that
are
different,
broken
down
in
different
categories.
It's
not
clear.
It's
a
walk
around,
so
it
takes
hard
time
to
figure
out
that
six
percent.
So
I
don't
know
where
the
city
is
getting
the
twenty
percent
and
if
you
can
find
that,
for
me,
I'd
love
to
see
it
I'm
going
to
pick
you
to
all
got
my
letter
and
actually
read
it
seriously.
S
S
S
It
okay,
I,
don't
know
why
it
didn't
go.
I
think
everybody
else
got
it.
So
I
want
to
pretty
much
piggyback
on
the
drake
student
with
her
property
ideas,
because
I
live
in
these
neighborhoods.
I
am
not
a
high
income
person.
I
live
in
the
blighted
areas.
I
have
houses
all
around
me
that
are
boarded
up.
This
has
been
a
passion
of
mine
and
that's
why
I
work
for
Habitat.
One
thing
that
the
lady
said
was
poverty
levels.
S
Now
I
inherit
it
mom
and
dad's
house,
and
I
can't
afford
to
fix
it
up
and
I
cant
and
no
one
can
buy
it
because
it
can't
qualify
for
a
home
loan
and
the
taxes
are
too
high
just
to
be
able
to
live
in
at
my
own
family,
because
I
can't
afford
it.
What
are
my
options?
Usually
let
it
go
it
back
to
polk
county.
You
just
lose
it.
You
lose
your
inheritance
and
that's
when
sign
on
contract.
I
could
like
it
hire
a
contract
sales
person.
Who
knows
how
to
do
it.
S
They
could
sell
it
health
for
me
on
contract
and
manage
it
for
me,
I
do
believe
law
states.
If
you
sell
more
than
three,
you
have
to
use
a
servicer
I'm,
not
for
sure
on
that.
So
look
into
that.
But
if
I'm
just
a
person
trying
to
get
rid
of
grandma
house
and
I,
don't
know
what
to
do,
it
could
be,
but
I
don't
have
the
money
to
bring
it
up
to
code.
I,
don't
have
it,
but
the
contract
sailors
can
help
me
out
with
that,
and
someone
may
be
wondering
to
buy.
S
It
has
the
means,
but
he's
going
to
do
a
part-time.
It
may
take
them
two
years
to
fix
it
up
before
they
can
move
in.
But
that
is
a
tool
that
I
see
is
a
good
tool.
I
do
see
people
being
taken
advantage
of
I.
Do
it
came
back
to
the
wolf,
the
wolf
people?
Oh
yeah,
they
were
the
worst
filings.
We
all
have
that
taste
in
the
back
of
our
throat,
but
he
was
dealt
with.
We
have
means
to
be
able
to
dealt
with
violators.
I
do
like
I.
S
Do
like
the
idea
of
some
kind
of
a
task
force
to
help,
educate
and
inform
people
when
it
comes
to
contract
buyers.
What
is
your
responsibility?
How
do
you
do
this
I
do
believe
fire
balloons
are
illegal
to
be
able
to,
but
even
with
my
case,
people
ask
you
can
bite
your
home
for
a
year
and
you
live
in
a
year.
You
can
refinance
it
with
a
neighborhood
finance
corporation,
and
so
when
it
came
to
what
do
I
do
with
my
first
one
out,
you
can
refinance
with
a
new
your
finance
corporation,
my
water
heater.
F
S
Out
after
you
can
refinance
with
the
neighbors
I,
don't
know
I,
don't
understand
where
we
get.
What
can
you
do?
There's
nothing!
You
can
do
you've
got
your
house
on
contract.
You
don't
have
the
funds
to
fix
your
furnace.
Why
didn't
anybody
tell
us
the
name
of
a
finance
corporation?
That's
what
they're
here,
for
we
have
wonderful
programs
in
place.
I
like
what
you
guys
already
have
I,
don't
like
what
I
saw
for
tonight.
Just
simple
and
easy,
like
that,
my
story,
any
questions
for
me,
but
I'll
try
to
get
that
email
out
all.
A
M
Perfect
I'm
Andrew
lead
so
and
I
live
at
12:50
41st
Street
in
Des,
Moines,
I'm,
also
executive,
director
of
the
Iowa
landlord
Association,
and
the
Iowa
real
estate
investors
association,
and
this
picture
is
an
example
of
a
property
that
you
folks
are
probably
trying
to
improve
this
one
on
the
left
actually
was
in
there.
This
was
in
the
report
that
the
city
received
or
paid
someone
that
was
mentioned
of
the
Kelly
mr.
Kelly.
It
was
in
that
report,
I
hadn't,
seen
that
it
was
in
the
report.
M
This
just
happens
to
be
a
few
houses
up
from
where
I
live.
The
property
right
here
was
the
gal
died,
Geraldine
Jeanette
died.
She
lived
there
for
many
many
decades
and
in
the
house,
at
vacant,
for
six
years,
I
went
to
her
son
house
and
personally
tried
to
get
him
to
sell
this
property,
and
he
refused
to
do.
It
eventually
made
the
news
because
he
died
on
his
couch
and
he
wasn't
discovered
for
two
years.
M
There
are
people
in
the
City
of
Des
Moines
who
are
not
qualified
to
get
normal
financing,
and
so
this
is
the
type
of
a
property
where
the
city
actually
bought
it
from
an
investor
who
bought
this
house
at
a
tax
sale.
So
this
gentleman
who
died
on
the
couch
was
not
able
to
I
went
down
knocked
on
his
door.
Five
times
tried
to
get
him
to
sell
the
property
to
an
investor
and
he
refused
to
have
any
interest
in
it,
but
the
city
eventually
acquired
this
property
and
then
sold
it
to
some
investors
and
gentlemen.
M
Who's
been
to
some
of
these
meetings
spent
better
part
of
a
year
rehabbing
this
house-
and
this
happens
all
over
our
city,
but
there's
another
one
that
was
on
our
block.
The
same
thing
happened.
This
was
an
older
woman
who
lived
there
for
many
decades.
She
did
not
have
the
resources
to
rehab
her
property,
but
an
investor
bought
that
property
and
flipped
it.
So
one
of
the
things
I'm
concerned
about
with
this
proposed
ordinance
is
kind
of
the
law
of
unintended
consequences.
M
So
many
positive
things
go
on
in
the
city
already
from
investors
who
are
making
investment
in
the
city
of
Des
Moines,
and
this
this
is
focusing
on
this
proposed
ordinance
is
focusing
on
6%
of
the
real
estate.
That's
subnormal,
the
rest
of
it
is
either
rental
property,
which
is
approximately
14%
and
the
other
80%
is
owned
or
occupied.
M
So
I
guess
what
I'm
thinking
is
these
owner
occupants?
There's
a
lot
bigger
problem
for
the
city
with
either
vacant
houses
or
owner
occupied
or
they're
occupied
with
people
who
don't
have
adequate
resources
to
fix
them?
So
companies
like
contract
exchange
come
in
and
they'll
buy
them,
they'll
fix
them
up,
they'll,
sell
them
on
a
contract
and
who's
buying.
These
they
tend
to
be
buyers
who
can't
get
traditional
financing.
M
You
know,
so
that's
one
of
the
issues.
So
if
you
look
at
the
city's
subnormal
property
analysis,
there's
only
a
all
of
the
subnormal
properties,
only
20%
of
them
are
either
rentals
or
contractors,
the
other
80%
over
4,000
or
owner-occupied.
So
I
guess,
my
question
is,
is
even
in
this
report.
The
consultant
who
is
hired,
recommends
a
more
comprehensive
approach.
M
This
could
be
not
so
good
for
the
City
of
Des
Moines
from
an
economic
point
of
view,
but
also
just
from
helping
to
improve
the
neighborhoods
people
such
as
contract
exchange.
Corporation
who's
invested
five
million
dollars
over
the
last
six
years
may
say
we
don't
want
to
invest
in
Des
Moines
too
complicated.
That's
that's
a
potential
ramification
of
such
an
ordinance,
but
that
I
opened
up
any
comment.
I
Yes,
thank
mayor,
I
did
meet
with
Tony
and
Steve
Smith
and
Andrew
last
Friday,
two
and
a
half
hours
we
talked
and
coming
from
a
perspective.
I
just
want
to
let
everybody
know
that
I,
my
first
home
was
a
contract
sale
and
the
reason
it
was
that
way
is
because
I,
just
graduated
from
college
I
was
unemployed.
I
was
freshly.
Married
I
went
to
my
folks.
They
had
seven
other
kids
to
support.
I
I
went
to
Ann's
folks,
they
had
six
other
kids
to
support,
so
I
had
nothing
I
had
my
credit
rating
was
right
there,
so
I
know
exactly
how
to
get
worked
out
great
for
me,
and
so
after
listening
to
the
concerns,
I
think
there's
some
some
accommodations
we
can
make
in
the
ordinance,
like
the
mayor,
said
we're
going
to
hear
three
hearings
on
this,
but
I
would
like
to
make
sure
that
that
we're
not
cutting
off
our
nose
to
spite
our
face.
You
know
thirty,
six
years
in
business,
that's
a
telling
story.
I
They've
obviously
been
doing
things
right,
I've
and
the
things
that
I've
heard
and
they
want
to
do
I.
Think
that's
going
to
be
great.
To
enhance
the
contract,
sales
and
I
still
want
to
make
sure
just
like
Joe
says:
I
want
to
make
sure
that
we
catch
the
people
that
are
causing
all
the
problems
and
deal
with
them.
That's
where
we
need
to
focus.