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From YouTube: City TALK September 2012
Description
Chief Communications Officer Amelia Hamilton-Morris visit the Des Moines International Airport to see whats new including:
Southwest Airlines to Des Moines
Larger planes flying to popular destinations
Check in Process and TSA Tips
Help us caption & translate this video!
https://amara.org/v/C0tCT/
A
Hello
I'm,
a
million
Juarez
chief
communications
officer
for
the
City
of
Des
Moines,
welcome
to
City
Hall.
The
cooldown
of
the
fall
weather
is
a
welcome
change
here
in
Des
Moines,
the
busy
summer
travel
season
is
winding
down
and
Des
Moines
international
is
gearing
up
for
fall
and
winter
travel
plans
for
today's
show
we're
on
location
at
Iowa's,
largest
airport
des
moines
international,
and
we
will
visit
with
the
executive
director
of
the
des
moines
airport
authority.
Mr.
Don
smithy
will
talk
to
the
TSA
and
get
you
the
latest
scoop
on
southworth
airlines.
A
A
The
Des
Moines
International
Airport
has
made
a
number
of
improvements
in
its
services
and
facilities.
Much
of
this
progress
has
been
under
the
leadership
of
the
executive
director
of
the
des
moines
airport
authority,
mr.
Don
smithy
we're
going
to
go
upstairs
to
his
office
and
have
a
little
visit
done.
Thank
you
for
taking
time
to
visit
with
us.
I
know
the
airport
is
a
very
busy
place.
I
want
to
start
with
the
new
Des
Moines
Airport
Authority
board.
Can
you
tell
us
a
little
bit
about
the
board
when
it
began
and
how
that's
working
certainly.
B
B
B
A
B
Are
pointed
for
four-year
terms,
and
they
can
be
reappointed
if
the
mayor
and
the
council
like
to
do
so,
and
currently
our
our
Chairman
is
mr.
ed
hansel.
Our
vice
chairman
is
mr.
Jim
Erickson,
miss
elizabeth
ward
is
a
secretary
treasurer.
Ms
kurti
levy
is
a
member,
and
mr.
mark
feldman
is
a
member
okay.
A
When
you're,
when
you're
traveling,
you
might
take
a
minute
to
take
a
look
at
that,
but
there
are
a
lot
of
other
new
things
going
on
here
at
the
airport.
So
let's
talk
about
a
little
bit
about
that.
You
have
some
new
nonstop
flight.
So
what's
going
on,
everybody
is
getting
ready
now
for
fall
and
holiday
travel
so
give
us
the
scoop
on
on
flights
and
non
stops,
and
maybe
popular
destinations
for
the
airport.
Certainly.
B
Well,
first
of
all,
let
me
address
a
subject
that
I
think
is
near
and
dear
to
every
you
travelers
heart,
and
that
is
the
50
passenger.
Jets
are
starting
to
go
away
and
we're
starting
to
see
what
we
call
more
large
mainline
aircraft
introduced
into
the
Des
Moines
market.
For
example,
American
Airlines
has
taken
three
regional
jet
flights
out
and
substituted
with
md-80s,
which
is
150
passenger
jets
that
we've
known
for
so
many
years.
Delta
now
is
operating
with
some
mainline
flights
to
atlanta
and
our
passengers.
I'm
sure
are
grateful
for
that.
B
We
will
see
more
of
that,
as
time
goes
on.
Us
airways
recently
announced
nonstop
service
to
charlotte
north
carolina,
which
is
their
large
East,
Coast
hub,
which
has
access
to
some
international
markets,
as
well
as
the
East,
Coast
and
and
the
south
southeast
as
well.
In
additionally,
we've
seen
the
combination
of
united
and
continental
into
one
company,
and
that
carries
the
name
united
airlines
and
then,
of
course,
on
sep
tember,
30th,
Southwest
Airlines
comes
in
begins
service
to
Des
Moines
and
we're
very
excited
about
that
we're
preparing
for
it.
B
They
will
be
offerings
flights
to
Chicago
Midway
Airport.
As
you
know,
they've
bought
airtran
airways
combining
the
two
airlines
together,
and
we
were
one
of
the
first
ones
to
get
the
southwest
label
versus
the
airtran
and
through
Midway
Airport.
There
are
connections
pretty
much
to
put
the
south
the
north
and
also
the
east,
we're
also
working
with
them
identifying
other
markets
that
they
can
serve
out
of
Des
Moines
as
well.
As
you
know,
they're
very
competitive.
B
A
B
Much
that
is
one
of
their
largest
concentrations
of
flights
and
connections
in
the
country.
They
also
have
a
large
presence
in
the
western
part
of
the
country
we're
working
to
get
that
as
well.
We
would
also
like
to
see
service
back
down
to
the
south,
for
example,
st.
Louis,
then
maybe
continue
on
to
Houston
to
dallas,
possibly
Atlanta
they're,
opening
up
Atlanta
and
in
Houston.
They
recently
received
approval
to
operate
international
flights
out
of
Hobby
Airport,
which
they've
been
operating
into
for
their
entire
history.
B
A
B
That's
an
interesting
question:
is
this
one
that
we
use
to
when
we
were
talking
when
we
talked
to
the
airline's
each
quarter?
We
do
what
we
call
an
origin
and
destination
survey,
and
this
is
what
we
find.
I'll
read
the
top
ten
for
you:
ok,
so
Orlando
Las,
Vegas,
Los,
Angeles,
Phoenix,
Washington,
DC,
Denver,
Colorado,
New,
York,
milwaukee,
chicago
and
atlanta,
and
those
are
work
for
the
bulk
of
our
people
go
now.
There
are
other
additional
markets
that
loom
up
there,
for
example,
San
Francisco,
Dallas,
all
the
way
down
to
Atlanta,
Boston,
etc.
B
A
B
Indeed,
in
my
previous
experience
at
Omaha
was
there
for
25
years,
when
we
had
Southwest
enter
the
market
in
1995,
we
had
what
they
could.
Somebody
turned
the
Southwest
effect
and
to
the
forest
city
pairs
that
they
introduced
at
that
time.
Within
six
months,
the
average
fares
had
decreased
forty
five
percent
and
the
employments
had
increased
100
percent.
That
pretty
much
holds
true
for
all
the
new
markets.
They
go
into
recently
in
greenville,
spartanburg,
south
carolina
and
also
to
charleston.
That
effect
happened.
B
It
happens
in
Louisville
because
it
forces
competition
among
all
the
other
air
carriers
and,
as
we
see
what's
called
the
legacy
carriers
consolidate
into
maybe
four
or
five,
it's
very
important
to
have
the
option
available,
but
competition
is
really
what
drives
that
market
and
as
it's
a
perfect
demand
curve.
As
the
price
of
the
fares
come
down,
more
people
travel
as
the
fares
go
up.
B
Less
people
travel
so
we're
going
to
we're
seeing
the
Southwest
affect
almost
now
we
watched
some
of
the
fares
are
taking
place
into
the
markets
of
Southwest
would
probably
go
to
and
we're
seeing
reductions
that
are
making
it
very
palatable
to
our
passengers.
Our
passenger
traffic
is
up
ten
percent
year-to-date
for
the
calendar
year
of
2012.
We
expect
that
to
maybe
for
the
first
time
to
reach
over
two
million
passengers
here
at
the
Des
Moines
International
Airport,
and
that
is
one
of
the
things
that
were
really
would
have
a
nice.
A
nice
effect.
A
A
B
So
we
have
contracted
with
a
science
firm
last
year
to
initiate
a
new
sign
program
that
would
reach
all
the
way
out
to
the
approaches
to
the
city
and
also
through
the
city
and
ultimately
into
the
airport,
which
would
direct
you
is
that
we've
seen
in
a
lot
of
major
airports
with
the
common
signage
that
would
allow
you
to
select
where
you
want
to
part.
Do
you
want
to
park
in
an
economy
line?
Do
you
want
to
park
in
the
parking
garage?
Where
is
the
terminal
exit
and
so
forth?
B
We
want
to
have
these
signs
consistent
and
have
them
out
and
placed
in
particular
strategic
areas
that
people
can
use
them
and
easily
understand,
and
they
would
all
be
of
the
same.
Color
we'd
be
using
the
interstate
standards,
the
cities
of
standards
and
it
will
be
approved
by
the
Iowa-
do
t
very
important
because
we're
very
fortunate
to
have
the
surface
access
to
this
Airport.
That
is
very
it's
essential
for
success.
We
are
at
the
crossroads
of
I-20
I
35
in
interstate
80.
B
That
is
a
great
asset
for
us,
not
only
for
the
city
and
all
the
businesses
for
the
airport,
and
we
are
currently
working
with
the
surrounding
communities
and
so
forth.
To
get
the
bypass
quotes,
69
5,
pre-designated
interstate
335,
which
would
really
give
us
an
easy
way
to
get
to
the
airport,
particularly
coming
from
the
east
and
the
West,
even
from
the
north
and
south,
and
we've
got
I,
think
a
lot
of
support
and
we
are
involved
with
the
group's
the
partnership
and
so
forth
and
trying
to
get
that
accomplished.
You.
A
B
B
A
B
One
of
our
major
taxiways
as
9,000
feet
long
and
we're
completely
removing
and
replacing
it.
It's
probably
40
to
50
years
old,
didn't
meet
some
of
the
new
FA
standards
and
so
forth,
and
we
received
a
grant
from
the
F
federal
aviation
administration
of
approximately
28
million
to
do
this
project,
our
portion
of
it
as
a
ten
percent
match
this
year,
we're
splitting
it
into
two
phases:
monette's
construction
company
from
Brooklyn
Iowa
was
the
successful
bidder
and
they
are
presently
constructing
the
half
of
the
taxiway.
B
We
will
rebid
the
rest
of
it,
the
beginning
and
probably
early
2013
and
completing
it
next
year
and
by
fall.
So
that
will
be
done.
We
have
to
take
good
care
of
that
airfield
and
we
will
be
putting
in
new
equipment
the
latest
that
the
FAA
requires
for
low
farm
approaches
for
taxing
and
low
visibility
conditions
and
making
it
a
better
airport
for
for
the
pilots.
This.
A
B
Is
correct:
we
last
year
completed
a
lot
of
remodeling
in
the
building
new
lighting,
a
common
use,
ticket
counters
and
so
forth,
and
we
are
currently
working
to
improve
our
restaurant
and
food
service
facilities
and
hopefully
we're
going
to
see
some
new
concepts
coming
in
for
that
before
the
end
of
the
year
and
think
that
would
be
most
welcome.
We
also
in
terms
of
the
security
lanes.
As
you
know,
we've
been
experiencing
some
long
lines
and
that's
due
to
the
increase
of
the
traffic
that
we
have
here.
B
This
building
was
originally
built
and
designed
in
the
late
1940s,
so
we've
been
modifying
and
trying
to
adapt
everything
to
it,
but
as
our
numbers
increase
is
starting
to
push
the
walls
out
a
little
bit,
but
we've
added
to
another
lane
for
security
checkpoint
for
the
x-rays
and
so
forth
that
TSA
operates.
We
also
made
provision
for
the
sixth
lane
which
they
are
going
to
be
receiving
equipment
for
having
available
when
we
need
it.
So.
B
B
We
are
also
modifying
an
area
up
there
where
people,
for
example,
we
stack
the
lanes
and
assign
them
to
TSA
or
then
run
them
to
the
appropriate
screening
checkpoint.
So
we're
trying
to
make
it
easier
for
our
passengers
right
now
we're
going
through
a
bit
of
pain,
but
that
will
be
corrected,
hopefully
by
fault.
Those.
A
B
That's
correct:
there
were
two
distinct
separate
parking
garages
built
that
the
top
floors
were
connected.
However,
the
first
and
second
floors
were
not
connected.
In
other
words,
you
had
to
go
up
to
go
out,
and
so
we've
corrected
that
this
year,
one
of
the
phases
we
connect
to
the
second
floor
to
the
second
floor.
B
We
are
now
in
the
process
of
constructing
access
from
the
first
floor
and
making
the
exits
more
amenable
and
you
and
user
friendly,
and
we
also
gained
approximately
a
hundred
and
seven
new
parking
spots,
laugh
by
doing
so,
which
we
really
need
it,
and
we
were
constantly
looking
at
new
facilities
for
parking
lots,
because
the
additional
traffic
that
we're
expecting
generated
here
at
this
airport
will
obviously
we
have
to
stay
ahead
of
it.
Okay,.
B
A
B
It
does
it
gets
the
cars
turned
around
and
available
for
you
much
quicker
than
what
they
used
to.
They
had
separate
facilities
stretched
all
over
the
region.
Here
now
it's
it's
into
one
and,
for
example,
when
we
have
the
caucuses,
when
we
have
a
demand
for
car
rentals,
it's
very
important
to
get
those
cars
into
service
as
quickly
as
possible
and
for
the
public.
B
So
if
you're,
an
inbound
passenger,
remember
half
of
our
passengers
that
we
service
or
coming
from
somewhere
else,
it's
very
important
to
have
that
accessible
to
them
and
make
it
easy
for
them
to
use
we're
trying
to
make
everything
user-friendly
for
our
passengers
not
only
locally,
but
also
for
those
that
are
not
local.
Well.
A
That's
good
because
I
know
sometimes
cars
aren't
I've
been
through
that
when
the
car
that
I
want
it
wasn't
available,
that's
correct
because
it
was
somewhere
else
being
cleaned.
It
says
right.
So
that's
a
real
plus.
What
about
the
ticket
counters?
Where
all
of
the
airlines
are
I
know
we.
You
did
something
here
where
the
baggage
goes
through.
There's
some
big
structure
out
there
that
wasn't
there
before
you
know
what
I'm
talking.
Yes,.
A
B
Relocated
that
new
machines
and
a
new
system
behind
the
ticket
counters,
so
it's
out
of
sight
out
of
mind
and
the
TSA
processes,
the
bags
behind
the
counters
versus
processing
and
knee
and
outside.
So,
therefore,
a
freed
up
space
that
we
desperately
need
in
the
lobby
for
our
passengers
for
queuing
lines
and
so
forth.
So
it's
been
a
great
help
to
us.
Okay,.
A
B
It
depends
solely
on
the
staff
of
people,
doing
it
and
the
board
of
directors
they
make
the
policy
and
we
carry
it
out.
But
we
have
some
very,
very
dedicated
people
here
that
are
very
good
at
their
jobs
and
do
what
I
can't
do
it
all
I
am
the
executive
director,
however
I
can't
be
all
places
at
the
same
time.
So
therefore
I
have
a
staff
or
that
we've
slowly
put
in
place
here
and
I
shouldn't,
say
slowly
since
November
that
are
very
professional
at
running
an
airport
and
operating
it.
And
do
it
very
well.
B
We
probably
have
fewer
people
on
staff
now,
but
we
have
people
that
are
very
skilled
and
that
is
essential
and
it's
essential
that
I
include
them
in
the
things
that
I'm
doing
so
that
we
all
know
what
each
other
we
know
each
other's
jobs,
so
that
if
one
person
is
absent,
it
doesn't
make
any
difference.
The
public's
never
going
to
know
that,
and
our
goal
frankly,
is
to
make
this
airport
the
crown
jewel
for
Des
Moines
in
the
state
of
Iowa
and
in
an
economic
generator.
B
B
A
B
Have
approximately
80
employees-
and
that
includes
the
people
to
plow
the
snow
and
so
forth
our
winter
operations.
Our
operations
department
is
on
duty,
24
hours
a
day,
seven
days
a
week,
we're
responsible
for
safety
issues
and
so
forth.
We
have
a
director
of
finance
and
newer
person
who
is
a
CPA
and
has
quite
a
bit
of
experience
with
financial
matters
and
therefore,
since
we
don't
were
not
a
tax
supported
body,
we
have
to
make
our
own
revenue
and
we
have
to
expand
the
airport.
B
Basically,
we
live
on
our
own
budget
and
so
therefore
it's
very
important
to
watch
our
financial
spending.
We
operate
much
as
a
business
amelia
and
because
we
essentially,
we
are
the
shopping
center
for
all
the
people
that
serve
the
public.
If
you
can
view
it
in
that
respect,
in
other
words,
we
own
the
building,
we
own
the
terminal
we
operate,
the
airport
and
so
forth,
but
our
tenants
really
are.
There:
are
the
companies,
the
airlines,
the
gift
shops,
restaurants,
parking?
A
A
Before
you
get
to
the
check-in
process,
remember,
it
is
still
necessary
to
arrive
at
the
airport
one
or
maybe
two
hours
before
your
flight
allow
more
time
if
you
have
not
purchased
your
ticket
in
advance.
The
busiest
time
for
departures
at
the
airport
is
from
5am
until
8am
and
the
busiest
time
for
arriving
flight
here
at
the
Des
Moines
International
Airport
is
from
7pm
to
930
p.m.
A
After
the
chicken
process
is
complete
and
luggage
has
been
handled,
each
passenger
has
to
go
through
the
federal
transportation,
security,
administration,
checkpoint
or
TSA
here
to
tell
us
about
that
is
tsa
director
for
the
state
of
Iowa
Jay
brainer.
Thank
you
so
much
for
this
opportunity
to
talk
with
you
and
even
take
a
little
closer
look
at
the
equipment.
It's.
A
C
A
great
question
you
know
every
process
to
get
through
the
TSA
security
line
is
identical
at
airports
across
the
country.
The
first
thing
that
people
do
when
they
come
to
the
airport.
They
want
to
have
their
boarding
pass
and
they
want
to
have
their
proper
ID
and
they
want
to
arrive
to
the
airport
early
enough
to
catch
their
flight
and
we
recommend
they
arrive
between
90
minutes
and
two
hours
before
their
flight,
so
arrive
at
the
airport
early.
The
first
single
experience
is
the
ticket
document
checkered
position.
C
These
are
the
officers
that
will
check
your
identification
against
your
boarding
pass
show
that
this
person
is
actually
flying
out.
Once
that's
done
it's
a
very
brief
process,
then
the
passengers
submit
to
screening
and
where
they
go
through
the
screening
process,
and
once
the
screening
process
is
complete,
they're
able
to
gather
their
belongings
and
go
ahead
travel
to
their
flight
destination.
Okay,.
C
You
know
we
want
to
provide
the
most
effective
security
in
the
most
efficient
way
and
it's
all
about
safety,
it's
about
getting
people
to
their
destination
safely,
and
that's
really
what
we're
committed
to
to
make
sure
that
we're
getting
that
accomplished.
Everyday
1.8
million
people
traveling
every
day.
We
got
to
keep
them
safe,
1.8.
A
C
You
know
the
the
advanced
imaging
technology
scanners.
We
have
are
very
quick,
they're,
very
safe,
it's
about
a
two-second
process
when
somebody
comes
up
through
the
screening
process
and
they
go
ahead
and
clear.
Their
pockets
of
metallic
and
non-metallic
items
is
very
important
when
people
are
traveling
through
security
to
divest
all
the
property
from
the
person.
So
if
they
have
bulk
cash
jewelry
things
like
that
in
their
pockets,
that
would
potentially
set
off
the
machines
and
require
an
additional
targeted
search.
C
A
C
It's
it's,
it
provides
from
the
from
the
search
there's
an
image
provided
after
the
scanner
is
complete
and
the
image
is
the
same
for
every
passenger
and
what
the
scanner
does
is
it
takes
an
image
and
identifies
if
there's
an
area
that
is
subject
to
additional
screening.
So
the
final
image
is
the
same
for
every
passenger
and
instead
of
having
an
individual
outline
for
you,
it's
the
same
for
everybody,
and
it
will
show
you
specifically
what
area
needs
to
be
clear.
All.
C
A
C
Types
of
items
that
people
should
go
ahead
and
place
in
the
carry-on
bulk
liquids.
Sometimes
we
have
passengers,
arrive
to
the
checkpoint
with
large
amounts
of
liquids.
Passengers
are
permitted
to
have
liquids,
3.4
ounces
or
less
they're
all
able
to
be
contained
in
a
1-quart
bagging.
Additionally,
there
are
other
items
that
passengers
have
brought
into
the
airports.
Things
like
firearms
firearms
can
go
into
check
baggage
if
they're
declared
with
the
airline
and
they're
put
under
the
belly
of
the
plane.
C
A
C
A
C
Things
like
lipstick,
those
are
things
that
don't
have
to
be
placed
in
to
the
one
chord
baggy,
but
if
you
have
anything
that
you
could
smear
or
spread
anything,
that's
a
liquid,
it's
got
to
be
able
to
fit
into
the
one
quart
baggy
and
the
rule
of
thumb
is
if
you're,
not
sure,
just
go
ahead
and
place
it
into
your
check
baggage.
Okay,.
A
C
C
Passengers
come
to
the
checkpoint
and
they
don't
have
their
liquids
in
the
one
quart
baggie
and
then
the
ones
who
do
sometimes
they
leave
it
in
their
carry-on
bags
and
they
don't
pull
it
out
and
that
results
in
a
bag
search
so
that
when
passengers
come,
they
pull
the
liquids
out
of
the
bag
and
place
them
into
the
bin.
That's
very,
very
important.
That's
the
number
one
contributor
for
bag,
searches
for
us.
A
C
The
two
things
that
we
are
really
trying
to
get
out
to
the
public
are
to
arrive
at
the
airport
or
related
Moines.
Airport
is
a
lot
busier
today
than
it
was
a
year
ago.
So
business
is
great.
Business
is
up,
but
if
you
want
to
travel,
we
really
encourage
you
to
ride
between
90
minutes
and
two
hours
prior
to
flight.
Additionally,
when
you
come
to
the
checkpoint,
you
want
to
travel
smart,
but
please
please,
take
liquids
out
of
your
bag.
A
That
wraps
up
this
edition
of
city
talk
I
hope
you
will
join
us
again
right
here
on
DM
TV
city,
cable,
channel
7.
Every
month
we
will
visit
with
a
different
city
department
or
facility
and
bring
you
new
information
about
the
services
and
the
facility
sets.
Today's
program
can
be
seen
again
during
the
replays
on
the
dates
and
times
now
listed
on
your
television
screen.
A
You
can
also
watch
channel
7
online,
go
to
ww
DMV
org
and
click
on
watch
live
we're
also
available
on
YouTube,
go
to
the
web
pages
for
the
public
information
office,
and
you
will
find
the
links.
Www
youtube
com,
City
of
Des,
Moines,
Iowa
watch.
Any
of
our
TV
shows
anytime.
You
want
with
video
on
demand.
You
will
find
those
links
on
the
Public
Information
Office
page
on
the
city
website
d
MTV
is
provided
to
the
City
of
Des
Moines
by
Mediacom
Cable.